Avaya Remote Access Module 4 Network Card User Manual
Contents
1. Issue 2 09 01 2002 5 Installing for Use With INDeX IVM CCM The following paragraphs provide the details for instruction details for installation of IND RAM4 for use with INDeX IVM CCM For details of Network Support Manager and or KSM Cable etc refer to the IVM CCM Installation Manuals IVM Server Cassette Installation To install the IND RAM4 on the IVM Server Cassette SVRC perform the following 1 2 10 11 12 13 Insert the CD labeled Internal External Fax Modem Installation in the CD drive of the Client PC Using either the NSM Net Support Manager or the KSM Cable connection connect to the IVM Server Cassette SVRC via the LAN or cable From the IVM Server Cassette SVRC right click on Network Neighborhood and select Map Network Drive Browse to network and double click on the X drive where X is the drive letter of the CD drive of the Client PC to map the drive Go to Control Panel and double click on Modems At the Install New Modem window tick the box Do not detect my modem and then click on Next At the Install New Modem window click on Have Disk At the Install From Disk window in the Copy from manufacturers files from box type in the route of the mapped CD drive selected at step 4 E g X Click on OK At the Install New Modem window from the Manufacturers list select ACTIONTEC and from Models list select Actiontech 56K Ext Call Waiting Modem Click on Next Select the avai2. Modem Properties window At the message Dial up Networking need to be configured select NO 10 Restart the PC Using IND RAM4 with IVM and CCM To use the IND RAM4 with the IVM Server Cassette SVRC and INDex CCM Client remotely from the Client PC perform the following 1 Using the serial cable 0 5m supplied with the IND RAM4 kit connect the IND RAM4 to your PC 2 Ensure that your PC s terminal package is set to 9600bps 8 bits no parity and 1 stop bit 3 Enter the AT string AT amp F and press Enter 4 Wait for the OK prompt and then enter the AT string AT amp W and press Enter Wait for the OK prompt This restores the default setting for the module 9 Disconnect the serial cable from the PC and IND RAM4 For connection to CCM use the serial cable 0 5m supplied with the kit For connection to the Server Cassette use the cable supplied with the Server cassette Page 10 User s Guide Remote Access Module 4 38DHB0002UKDS Issue 2 09 01 2002 6 Restoring INDeX Remote Access Module Defaults The Remote Access Module is supplied pre set for operation with an INDeX system at 9600bps To locally restore the Remote Access Module settings 1 Using the serial cable 0 5m supplied with the kit connect the Remote Access Module to your PC 2 Ensure that your PC s terminal package is set to 9600bps 8 bits no parity and 1 stop bit 3 Enter the AT string AT amp F amp DO amp KOQTEOTS0 1 where 0 zero This sets and
3. AVAYA Remote Access Module 4 User s Guide Contents MON vvvv4v4v4v4v4 EE A 3 NNN 3 NN 4 NSG NN ve 5 Te SOC AMO ae OUP pg 5 2 Equipment Supplied amp Required rinrnnsvvrnvvrnvervrrrvernvernrervresersversrerversversrersrernen 6 3 Attaching the Mounting Brackets rrrrrrnrennrrsvrrnrennrornrrsvornrennrrsnrrnrrrsrennnssnnssvennr 7 4 Mounting the Remote Access Module 4 nrrrnrrnnrrnvrrsvrrnrrrnrervrrsvrrnrervrrsvrrnrernrernen 8 5 Installing for Use With INDeX IVM CCM rrrrrrnrrsvrrvrrnvervrrsrernresvervrrsvervrrsvesvernne 9 6 Restoring INDeX Remote Access Module Defaults rrrrsrrrnrrnrrrvrrnrrrvrrnrennrr 11 Page 2 User s Guide Remote Access Module 4 38DHB0002UKDS Issue 2 09 01 2002 Introduction Overview The Remote Access Module IND RAM4 kit is used to provide remote maintenance access to INDeX telephone systems This guide covers installation and use with the INDeX telephone system INDex Switch Femote Access Module 4 Local Modem The IND RAM4 is factory pre set to match the default baud rate of the INDeX system currently 9600 bps Previous Remote Access Module Kits This manual covers IND RAM4 kits based around the ActionTec modem For kits based around any other modem refer to the previous issue of this guide User s Guide Page 3 38DHB0002UKDS Issue 2 09 01 2002 Remote Access Module 4 Security The IND RAM4 is a useful tool It allows remote diagno
4. k that you have all the parts and tools required Remote Access Module 4 Kit The Remote Access Module IND RAM4 Internal External Fax Modem Installation CD Wall brackets two plus screws four Plug top 9v DC power supply Telephone line lead 2 5m Serial Lead 0 5m for PC connection only see pages 9 and 11 This Remote Access Module 4 User s Guide Other items may be included at Avayas discretion Tools amp part Required Two No 6 Pan or Round head screws plus suitable wall plug fixings Drill drill bits and screw drivers for the fitting of the above items Narrow cross head screwdriver For on site programming a PC with comms terminal package and 9 pin serial port Serial Lead CAB RAM supplied with the INDeX CU for INDex system programming KSM Cable supplied with the INDeX IVM Server Cassette SVRC Optional Page 6 Remote Access Module 4 The Remote Access Module provides a socket for a standard telephone This can then use the direct exchange line when the modem Is not active User s Guide 38DHB0002UKDS Issue 2 09 01 2002 3 Attaching the Mounting Brackets 1 Looking at the base of the IND RAM4 unit there are four fixing screws beneath the four stick on pads Note Do not remove all of these screws at the same time 2 Remove two of the pads on one side only undo and remove the fixing screws Use two of the longer supplied screws to attach one of the mounting brackets such tha
5. lable COM port e g COM1 from the Install New Modem window and click Next When the message You will need fo restart your machine IS displayed click on OK then Finish Close the Modem Properties window At the message Dial up Networking need to be configured select NO Restart the PC and shut down the SVRC manually by pressing the red button on the front of the cassette Restart the SVRC cassette User s Guide Page 9 38DHB0002UKDS Issue 2 09 01 2002 Remote Access Module 4 IVM CCM Client Installation To install the IND RAM4 on the IVM and INDeX CCM Client perform the following 1 Insert the CD labeled Internal External Fax Modem Installation in the CD drive of the Client PC 2 Goto Control Panel and double click on Modems 3 At the Install New Modem window tick the box Do not detect my modem and then click on Next 4 Atthe Install New Modem window click on Have Disk 5 At the Install From Disk window in the Copy from manufacturers files from box type in the route of the mapped CD drive selected at step 4 E g X Click on OK 6 Atthe Install New Modem window from the Manufacturers list select ACTIONTEC and from Models list select Actiontech 56K Ext Call Waiting Modem Click on Next 7 Select the available COM port e g COM1 from the Install New Modem window and click Next 8 When the message You will need to restart your machine IS displayed click on OK then Finish 9 Close the
6. stics of faults and often remote correction without the need for a site visit However it also allows a direct route into system programming and administration that could be abused You must take measures to guard this route You must Keep the direct telephone number of the IND RAM4 links secure This also applies to the INDeX system passwords Keep the INDeX system passwords secure Page 4 User s Guide Remote Access Module 4 38DHB0002UKDS Issue 2 09 01 2002 Installation 1 Location Requirements The Remote Access Module IND RAM4 is designed for wall mounting near the INDeX cabinet containing the CPU Cassette It requires the following 145mm ee Pia T LI f Des Control Cabinet Serial Porta 9 Pin Serial Lead I ben Supplied With Index CU UL Line Lea caB Ram 7 7 Direct Exchange Line Fused Switch DEL Master Socket Im 1 A switched and fused mains power socket 2 A standard direct exchange line master socket this allows the IND RAM4 to operate independent of the INDex system s state 3 A position which leaves the LED indicator lights on the module s front panel clearly visible Rack Systems Some INDeX systems are installed in a rack In this case the IND RAM4 can be placed in the base of the rack directly below the Control Cabinet User s Guide Page 5 38DHB0002UKDS Issue 2 09 01 2002 Remote Access Module 4 2 Equipment Supplied amp Required Before installing chec
7. stores the preferred settings for INDeX operation as module Profile 0 The string can be broken down as follows amp F Restore factory defaults amp DO Ignore DTR amp KO Disable DTE flow control Q1 Disables results code EO Echo disabled T Tone dialling S0 1 Answer after first ring 4 When finished with the local PC connection enter the AT command ATEOQ1 to switch of command echo and modem responses 5 Disconnect the serial cable from the PC and Remote Access Module Reconnect the serial cable CAB RAM from the INDeX cabinet to the Remote Access Module User s Guide Page 11 38DHB0002UKDS Issue 2 09 01 2002 Remote Access Module 4 Remote Access Module 4 Performance figures and data quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract The company reserves the right to make alterations or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies has been transferred or licensed to Avaya This document contains propriety information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Any comments or suggestions regarding this document sho
8. t the slotted central wall fixing holes are seen from outside the unit see the illustration on page 5 3 Repeat step 2 for the other side of the unit for the remaining mounting bracket User s Guide Page 7 38DHB0002UKDS Issue 2 09 01 2002 Remote Access Module 4 4 Mounting the Remote Access Module 4 1 Hold the IND RAM4 unit against the wall in its intended position Using the mounting brackets as a template mark the position of the fixing hole on each side These are approximately 145mm apart horizontally 2 Drill and insert two wall plugs and then mount the IND RAM4 unit on the wall serial Interface OTE Line Qo OC 3 Connect the serial cable CAB RAM from the units SERIAL INTERFACE DTE socket 25 pin D type to one of the INDeX cabinet s serial ports 9 pin D types To use the modem link for remote database up and downloads you must connect the serial cable to the first INDeX serial port 4 Connect the line lead from the unit s LINE socket to the direct exchange line master socket A dedicated direct exchange line must be used to allow the unit to operate independent of the INDeX system 5 Plug the output lead of the Plug Top 9V Power Supply into the female socket and then connect the plug top into a suitable mains power outlet When power Is applied press the Power Switch on the front of the unit and the MR light on the unit will illuminate Page 8 User s Guide Remote Access Module 4 38DHB0002UKDS
9. uld be sent to gsspublishing avaya com Copyright 2002 Avaya All rights reserved Avaya Global SME Solutions Sterling Court 15 21 Mundells Welwyn Garden City Hertfordshire AL7 1LZ England Tel 44 0 1707 392200 Fax 44 0 1707 376933 Email contact avaya com Web http www avaya com User s Guide 38DHB0002UKDS Issue 2 09 01 2002
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