Avaya 3701 Cordless Telephone User Manual
Contents
1. Illuminated 3 line graphic display 96 x 33 pixels variable 3 level contrast Stand by time up to 200 hours Talk time up to 20 hours Batteries 3 AAA NiMH included with phone Charge time maximum six hours for empty batteries Weight 138g including batteries Dimensions L x B X H 146 x 55 x 28 mm 3701 Phone User Guide Page 2 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Installation Installation Location Place the charger on a flat even surface Do not install the charger phone and accessories in the proximity of e Water moisture or damp areas e Sources of heat direct sunlight or unventilated areas e Devices which generate strong magnetic fields electrical appliances fluorescent lamps computers radios televisions or fax and telephones e Areas where the phone can be covered its ventilation is impaired and liquid can get inside Areas where there is excessive dust and areas subject to vibration shock or extreme temperature fluctuations s _Install keep the phone and accessories out of reach of small children Commissioning your Telephone Your phone is only operational after the batteries have been charged You can then use the phone to make and receive calls Placing the batteries in the telephone The battery compartment is on the back of the phone It takes the three type AAA batteries which are supplied Opening the battery compartment cover Insert xo a suitable item e g the top of a2. Toggle Calls 57 N Forward On Busy Number 30 Call Pick Up Any 70 N Dial Physical Extn by Number 31 Call Pick Up Group 71 N Dial Physical Extn by ID The table shows the shortcodes available to all users on IP Office 3701 Phone User Guide IP Office 3 2 Page 38 15 601083 Issue 1b 1 June 2006 Index A ACCESSOMES ire daras 35 answering a call 12 B battery information 3 5 6 35 Bel araa a Ta A tenter 35 C Call ss ee Re nn lit 12 26 CANCEIK GY 42 es EEE E han ie ne naines 10 care and maintenance ee ee e ee e e 36 A AT 3 6 31 35 Cl aniINng A siete ai Ara ean 36 CONT T NCE Nit 12 D desktop charger 35 Alli ane nt tn 8 31 dO NOt diS es tass Edy Ra ads 38 F TOWANCUIMG Misc lic 38 H hands r iia 12 ele L TT 35 o Lits dre ren Ans sienne 12 l ICONS di 8 installation tes Mode fade 3 K KO Sit 8 10 25 34 L lace sieste rennes her in rend tivand ir 3 M menu es TT T ES 26 3701 Phone User Guide IP Office 3 2 key lOCK iconos ds 25 operating procedures 19 redial list ani hier cnt de 24 ringer settings 27 security functions 33 asn T caia nds 34 SAR E 29 telephone book settings 21 telephone options 31 A pates soie iaia an 37 volume settings 28 missed al uc near 26
3. 1b 1 June 2006 IP Office Shortcodes The following are the default short codes available to all users on IP Office Your system administrator may change these and or add additional codes for other features and for speed dials The N where shown should be replaced by the appropriate number For example with 07 N replace N with the extension to which you want your calls forwarded when you have forwarding switched on 00 Cancel All Forwarding 32 N Call Pick Up Extension 01 33 N Call Queue 02 Forward Unconditionally Off 34 Hold Music 03 Forward On Busy On 35 N Extn Login 04 Forward On Busy Off 36 Extn Logout 05 Forward On No Answer On 37 N Park Call 06 Forward On No Answer Off 38 N Ride Call 07 N Forward to Number 39 Relay On 08 Do Not Disturb On 40 Relay Off 09 Do Not Disturb Off 41 Relay Pulse 13 N Follow Me Here Cancel 45 N Call Steel 14 N Follow Me To 46 Call Steel 15 Call Waiting On 47 Conference Add 16 Call Waiting Off 48 Voicemail Ringback On 17 Voicemail Collect 49 Voicemail Ringback Off 18 Voicemail On 50 Forward Hunt Group Calls On 51 19 Voicemail Off Forward Hunt Group Calls Off 20 N Set Hunt Group Night Service 52 Clear Call 21 N Clear Hunt Group Night Service 53 N Call Pickup Members 29
4. press and the phone number is dialed ES Les l Pre dialling If you press for a longer period the selected phone number is taken up into pre dialling To dial press O The pre dial mode is terminated by pressing Esc 3701 Phone User Guide Page 14 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Calling Making a Call from the Caller List The phone stores the phone numbers of the last 20 callers in the caller list dependent on the transmission of the phone number If a call is not answered within 10 seconds the user is notified via the text Missed calls in the idle display and the flashing icon This text will disappear when the caller list is entered Calls that are successfully established from the caller list will be removed from the list Selection Press with the phone in an idle state If there are new calls stored the list will open immediately Otherwise select Caller List NN Dialing Use the arrow keys to select an entry Press and the phone number is dialed Pre dialling If Ois pressed for a longer period the phone number is entered into the pre dial mode EN Le Digits e g a code can be added as required To dial a phone number press 7 The pre dial mode is terminated by pressing Esc You can call back directly from the caller list or transfer a phone number to the phone book See Menu Caller List Making a SOS Call This phone can be used to send emergency calls to a certain phone
5. Issue 1b 1 June 2006 Message Waiting Indication for Voicemail When 29 appears in the idle mode the receiver has a message in his voice mail box After listening to all new voice mail messages will disappear in idle mode In case the phone is switched off is out of coverage or is in the charger while silent charging the message waiting indication is updated after the phone is logged to the IP DECT system If the Voicemail Box number is configured you are notified via the text Voice Message in the idle state and the flashing info key You can access your voicemail by pressing the Info key and selecting Voice Box Press OK to connect to your voicemail 3701 Phone User Guide Page 18 IP Office 3 2 15 601083 Issue 1b 1 June 2006 The Menus Operating Procedures In this and subsequent sections all features are activated via the Menu softkey The individual operating sequences are shown in short form and then a short description follows Menu Control The symbols have the following meaning T Input of numbers or characters loperate arrow keys Menu Texts shown in this font represents a softkey Key Click In this way displayed texts indicate the menu item to be selected a Press hook key Example Saving user names in the next chapters all representations of the operating sequences have the following form Menu Booo Option OK User Name OK T name OK In this example 2 Press Menu and then se
6. MUI ii AR ER 12 O O 12 25 34 P ParkiNg otra td A 12 38 PIN nei ana ada aid 33 Se T Te T 1 R eT a O O 24 registration 7 29 34 ringer SettiNngS coria center 27 S safety information 1 security functions 33 SOUP sieves cecaceiccactisncvepacndecavesnoaeepenpsacawatsuctovacnsaedvesnctucnes 7 SNOMCODES corri 38 SOTKGYS iaa 10 T telephone BOOK acer roisse Ta OST Ta ax rasa be 21 V VOICE Mall cs hr it a tee alas 18 38 VOIUME aria ocio 12 28 Page 39 15 601083 Issue 1b 1 June 2006 Performance figures and data quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract The company reserves the right to make alterations or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains proprietary information of Avaya and is not to be disclosed or used exc
7. ballpoint pan into the hole at the bottom of the compartment O cover 1 Push it in and lift the cover at the same time 2 Inserting the batteries Insert the batteries in the battery compartment taking care to observe the correct polarity The poles of the batteries must correspond to the markings in the battery compartment Closing the battery compartment cover Replace the cover by placing it on the compartment at a slight angle 1 and pressing it down until it clicks into place 2 Note EC o e If the batteries are inserted incorrectly the phone will not function and may be damaged 3701 Phone User Guide Page 3 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Installing the Charger To operate the charger a mains connection is required Check if the mains voltage matches the adapter mains voltage Connect the cable on the plug in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into the mains socket FN Mains plug 3701 Phone User Guide Page 4 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Important Battery Information e Only use re chargeable AAA NiMh battery of typical 800 mAh 1 2 V Never use a battery which is damaged or worn out e Heat or cold reduces the performance and life of the batteries It is possible that a phone with hot or cold batteries can be temporarily out of operation even
8. dr 17 Pl cing a Callon afc sesenta id 17 Message Waiting Indication for Voicemail esse 18 The Menus Operating Procedures ccccccccsssssseeeeeeeeeeeeeeeeeeseeeeeeeeeeeeeseeeeeeeeneeeeeeeeseseneeeennees 19 MENU Co aa 19 TID A Poe Wee eee Pee er er Poe et eae ey Pare Pro ree Set rece Tee ere 19 MIGNON TIMORS Us Su A A te 20 Menu Telephone Book Settings civic dalla 21 Entering Characters Names iia 21 Add lale A A e eng ten ge Ses 22 A E A 22 Deleting an Ent ree reir eliaa 22 Bl NO 22 Quick Calli aros Sis 22 Transferring Phone Numbers to the Telephone Book 23 Menu Redial LIST acia 24 Menu Key LOCK see dad 25 Menu Caller RT 26 Aceepied and Missed Calls ticas is 26 CAMI ti A es nh tec els ea a eat eae gene wd ec ee 26 Menu Ringer Settings iiconiiaianananaraian 27 Melody Internal ienie eee Re aos 27 Melody Ext rmali sssssss din a aa 27 Uis y PPP yo O 27 Menu Volume Settings 28 O O 28 HOSP da 28 Menu SS cccirciconiiniic ii 29 Registering the Telephone to the DECT System see eee 29 Selecting the DECT System dada iia 29 Automatic Search A ads 30 Deleting a Syste 222 terne E 30 Changing a System Name and Phone Number iii 30 O E 30 Menu Telephone Options o 31 DS RNANI S SR E E E E dd pe Rd A Pera tr ee ey Pie rer aw EERE 31 Changing the Language a cence darts TE D D ie Seen a enicc eerie de 31 Emergency Call SOS Number sese eee eee 31 VocS O T 31 A 32 Charger AnSWer u
9. in 7 steps When the minimum or maximum value is reached you will hear a beep In the display a bar will be shown which will increase decrease in size symbolizing the actual volume setting Handsfree To enable several people in a room to listen to a call the telephone includes a handsfree feature This can be activated via For best results the phone should be placed upright on a smooth flat surface e g a table top leaving the loudspeaker and microphone free For best results keep about 0 5m distance between yourself and the phone when speaking To switch off the function press again Note e When the handsfree function is active the hook icon is replaced by a loudspeaker icon Muting During a call you can deactivate the microphone of your phone using the Options softkey Select Mute with the arrow keys and press OK To activate the microphone again press Unmute 3701 Phone User Guide Page 12 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Calling Making a Call TelBook rtions Dialing Press and dial the phone number Pre dialling Migs Ortians a Enter the phone number and press 7 You can use pre dialling to chain telephone numbers from different lists Press Options select one of the lists with the arrow keys and OK Select a telephone number from the list A long press on the hook key will add the number to the number pre dialled before Note s Inpre dialling if the i
10. number The number is stored in the Menu Telephone Option To make the emergency call press sos for longer than 2 seconds Muting Ringer During the call alert phase it is possible to mute the ringer alert signal simply by pressing the softkey Silence now only the telephone icon is signalling the incoming call 3701 Phone User Guide Page 15 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Answering a Call At an incoming call the number of the caller is displayed if transmitted If this number is already listed as an entry in the phonebook the corresponding name of this entry is displayed during an incoming call Press 7 to answer the call or lift the telephone of the charger when Charger Answer is enabled Reject rejects the call Silence mutes the ringer Changes During a Connection During a connection the volume can be adjusted by pressing the arrow keys Options Mute switches off the microphone in the phone Caller List opens the Caller List Redial opens the Redial List After holding the call Retrieve switches back to the call on hold Consultation Call During a connection another party can be consulted Consultation call 20 E7 holds the first call Now dial the other phone number 20 Press E again to switch back to the first caller press E to speak alternately with the other parties 20 Oltransfers the first call to the consulted call party when you are connected to the consulted call
11. party 3701 Phone User Guide Page 16 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Calling Call Transfer To transfer a call to another caller 5 You receive the call to your phone Answer the call 5 Press E and enter the extension to transfer the call a 5 Press Y to hang up Conference Call During a call you can create a conference between callers 1 Press E to hold the first call 1 Dial the other phone number 1 Press E again to hold the second call 1 Dial 47 Conference Ada to create the conference The parties will be in conference together and the phone display will show conference Parking a Call During a call you can park a call 4 You receive the call to your phone Answer the call 4 Press E this places the call on hold then dial 37 N note N is a park slot number For example 37 1234 The park slot number can be of your choosing and is not system specified A 4 Press to hang up You have now parked the call This park slot number is needed to unpark the call Retrieving a Parked Call N m e Press 38 N N is a park slot number For example 37 1234 The park slot number is the number the call is parked against The call will be connected to your phone Placing a Call on Hold During a call you can place a call on hold e Press E places the call on hold Press E again to retrieve the call 3701 Phone User Guide Page 17 IP Office 3 2 15 601083
12. AVAYA IP Office 3 2 3701 Phone User Guide 15 601083 Issue 1b 1 June 2006 O 2006 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases Documentation Disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Link Disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this Documentation and Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages License USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http support avaya com Licenselnfo GENERAL LICENSE TERMS IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS YOU MUST RETURN THE PRODUCT S TO THE POINT OF PURCHASE WITHIN TEN 10 DAYS OF DELIVERY FOR A REFUND OR CREDIT Avaya grants End User
13. ECT System Subscription OK Lelect a System Options Select OK If the phone has been registered to several DECT systems then you can select which one the phone is to use Select the system via the arrow keys before confirming Select By choosing Options Select the function automatic search is disabled The selected system is shown in the idle display 3701 Phone User Guide Page 29 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Automatic Search System Subscription oK B Search OK If you have registered your phone with several DECT systems and this function is active then the phone will automatically select one of the systems Thus your phone is automatically logged in to another of your registered DECT systems as soon as you move out of the effective range of the current system This function is disabled if a specific system is selected by the select option Deleting a System Bubscription oK Lalan a System Options Delete OK Sure Yes Deleting subscription is only possible when the phone is out of coverage from the system or when it is not successfully registered to a system Consequently the phone can only be used on this system again after completion of the registration process Use the arrow key to select the system before you choose Options Delete This function removes subscription information from your phone for the selected DECT system Note e After execution of this function
14. a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone Products or pre installed on Hardware Hardware means the standard hardware Products originally sold by Avaya and ultimately utilized by End User License Type s Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction tr
15. al mode Dial the number is dialed immediately Details shows name and number of the entry Edit edits the entry Delete deletes the entry Quick Call direct access to the phonebook entry keys 1 9 Entering Characters Names The following characters can be entered by pressing the keypad keys several times The entry position is automatically advanced if no entries are made for a short while or a new character is entered Pressing the M key switches from capitals to non capitals and the same action switches back While entering characters the first display line shows all characters assigned to the key The actual position is marked by gt lt Key Capital letter Small letter 1 211 8 211 8 i 2 ABC2AAAAAAEC abc2 3 DEF3EEEE def3e g 4 ghi4iiii 5 jkI5 6 MNO6NOOO0O0G mno6 7 PQRS7 amp pars7R TUV8UUUU tuv8Uu 9 WXYZ9 wxyz9 0 space 0 _ 1 space 0 1 x Na a A 0 E lt gt HOOS XS lt gt A NN 3701 Phone User Guide Page 21 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Adding a New Entry a Entry lt OK D phone number OK T name OK When entering the name the keypad keys are automatically switched over to character input A name consists of maximum 16 characters Editing an Entry select entry Options Edit OK short long D new digits OK short long T new c
16. ansfer and or use can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya s web site at http support avaya com ThirdPartyLicense Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United States and Canada Suspected security vulnerabilities with Avaya Products should be reported to Avaya by sending mail to securityalerts avaya com For additional support telephone numbers see the Avaya Support web site http www avaya com support Trademarks Avaya and the Avaya logo are registered trademarks of Avaya Inc in the United States of America and other jurisdictions Unless otherwise provided in this document marks identified by 8 and SM are registered marks trademarks and service marks respectively of Avaya Inc All other trademarks are the property of their respective owners Documentation information For the most current
17. ce with other equipment and can be interfered from other equipment This also applies for DECT equipment However due to the very low transmission power level the changes for interference are very small Research proves that operational DECT phones normally don t influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e g sensitive laboratory equipment When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear You are advised not to place the DECT phone on or close less then 10 cm to this kind of equipment even in standby mode Refer to other documentation supplied with the various parts of your phone system Power Supply The mains voltage of the adapter should match the local mains voltage this can be 110 V or 220 V Check if both voltages do match before installing the charger and adapter Safety Precautions s Do not open the phone or charger this could expose you to high voltages Have all repairs carried out by authorized service personnel e Do not allow the charger and the battery contacts to come into contact with conductive objects such as keys paper clips rings or bracelets s Do not allow the phone and charger to come into contact with water or chemicals e Only use the plug in AC adapter and battery type supplied e Do not use AC adapters which are visibly damaged cracked or broken housing and keep the ve
18. d above the arrow keys which identify the respective functionality of the arrow keys a Opens the phone book When a selection list e g phone book or menu is displayed the arrow keys move the cursor to the desired entry ip When entering phone numbers or names changes can be made by moving the position of the cursor The arrow keys shift the cursor to the left or right OF Enables selection from the redial list B00 Earpiece loudspeaker Volume Softkey OK OK is used to confirm the selected function If a function only permits you to switch between two options OK causes this to take place In the display active settings ON are indicated by a at the end of the line In the case of settings that are not active OFF a appears at the end of the line Softkey Menu Using the Menu softkey on the left you can access the main menu of the 3701 phone Softkey Options Using the Options softkey on the left you can perform actions on the selected item in the menu you are currently in 3701 Phone User Guide Page 10 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Calling Softkey Esc The Esc softkey is used to quit the respective menu section which is displayed The display then shows the selection of the previous menu branch or the current idle connection display Holding down Esc for a longer time approximately 2 seconds quits the present menu and returns to the idle display Cancel Key Pressin
19. during a call or in standby mode When using the menus this line displays an additional line of text containing the name of the active menu The text line displays important information about the current connection status or menu lists and texts In an idle state the top text line is replaced by the icon line Below this icon line the system name or your programmed name and the phone number of the phone are displayed au l el Pa BLB Ringer Settings Up l ume Settings none rtior Security Selection lists e g caller list and the features menu are displayed as a one line excerpt This line can be moved up or down via the arrow keys to show the next menu entry or number The text and symbols on the softkey line refer to the keys below The contents of the line changes according to the operating state Illumination The display is automatically illuminated when there is an incoming call or a key is pressed The display illumination is automatically switched off after 10 seconds if no key is pressed 3701 Phone User Guide Page 9 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Softkeys and the Cancel Key The Softkeys Tel Book Hemar Ortions SE The four large keys below the display see picture are called the softkeys The functions allocated to the keys are shown on the bottom line of the display The key function changes automatically according to the phone state Softkey Arrow Keys Symbols are displaye
20. e arrow keys 3701 Phone User Guide Page 28 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu System Registration Code The phone can be manually registered on up to 5 different DECT systems Before you can make a call via the DECT system the phone has to be registered to the system A system ID and registration code are necessary for the registration process Ask the system administrator for the valid registration code When the phone is not subscribed to the system the display will show Please subscribe Note e This is for information only Please contact your system administrator to register the phone All settings in this chapter are started by pressing the softkeys Menu system oK Registering the Telephone to the DECT System Subscription OK gt Subscribe HS lt OK T PABX PIN OK Subscribe OK or use PARK Code T PARK OK or Cancel OK The following entries must be made when logging on PABX PIN this code is used to get access to the DECT System Use PARK Code a system ID should only be entered if you are at a location where two DECT systems overlap Enter name give the name of the DECT system to which you are registering This will be shown on the idle display For information concerning the entry of characters see Entering Characters Names Internal No the phone number assigned to your DECT phone can be entered here ask your system administrator for the phone number Selecting the D
21. e bell symbol appears in the display e Menu LZ switches the ringer signalling back on Silent Charging On Off e Menu switches on your phone for Silent Charging e Menu 9 switches Silent Charging off User Name e Menu 5 allows you to change the user name Registering De registering e Menu cies the registration menu for registering de registering the phone with the DECT system Toggles the Ringer Menu toggles the ringer on off Key Lock on e Menu E switches the key lock on 3701 Phone User Guide Page 34 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Accessories e Battery NiMh Nickel Metal Hydride re chargeable AAA battery of 800 mAh 1 2V Not available from Avaya e Avaya 3701 and 3711 Desktop Charger D s Avaya 3701 Phone Charger Rack A maximum of eight phones can be charged simultaneously The charger rack is designed for desktop use and for wall mounting e Belt Clip Belt clip and adapter for the phone The adapter is clipped onto the phone e Headset The headset in combination with the belt clip makes handsfree phone usage possible 3701 Phone User Guide Page 35 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Care and Maintenance Your phone is a product which meets high demands with regard to design It should therefore be treated with care We want this product to give you pleasure for a long time and therefore make the following suggestions Pay attention
22. ept in accordance with applicable agreements Any comments or suggestions regarding this document should be sent to wgctechpubsOavaya com 2006 Avaya Inc All rights reserved Avaya Unit 1 Sterling Court 15 21 Mundells Welwyn Garden City Hertfordshire AL7 1LZ England Tel 44 0 1707 392200 Fax 44 0 1707 376933 Web http www avaya com ipoffice knowledgebase 3701 Phone User Guide Page 40 IP Office 3 2 15 601083 Issue 1b 1 June 2006
23. g during editing names and or numbers results in deleting the last entered character or digit Pressing for a longer period deletes the whole entry Example Menu Press Menu Use the arrow keys to scroll through this list and confirm the desired function with OK Example Telephone Book el Book If the phone book has been opened 0 the arrow keys can be used to select a name and can be used to dial To change entries switch over to the next menu using the Options softkey and choose for example Edit Now you can edit the telephone number and then the name with which it is associated To save your changes press OK at the end of each procedure Entering a Telephone Number wh E ie en L ae Fer Pr LA L L Enter Humber E The arrow keys can be used to shift the input position cursor to the left or right Additional characters are always added in front of the flashing cursor Press OK to confirm your entry deletes individual characters or the complete entry press for a longer period 3701 Phone User Guide Page 11 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Calling Telephone On Off e To switch the phone off press CD for more than 1 second when it is in an idle state e To switch the phone on press CD for more than 1 second or place the phone in the charger Loudspeaker Volume During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow keys
24. haracters OK Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys Delete characters by using the 0 key Press Esc if you do not wish to change a phone number or a name Deleting an Entry select entry Options Delete OK Deleting all Entries Menu Security oK T telephone PIN OK lear Phonebook OK Sure Yes This function deletes all entries Quick Call Activate an entry in the telephone book and then select Quick Call from the Options menu Key in a one digit number from 1 to 9 as your quick call number and confirm your selection by pressing OK Note e Quick call numbers can only be allocated once To dial a number press the key you have allocated the number to and hold it down for a second or two while the phone is idle The number you wish to call will then be entered automatically in pre dial mode In the phone book the names allocated to the quick call function have the corresponding quick call number in front of the names Removing a quick call number can only be performed by assigning a new quick call number to the phone book entry in question without giving it any number To delete the quick call number use 3701 Phone User Guide Page 22 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Telephone Book Settings Transferring Phone Numbers to the Telephone Book Every selectable phone number in the caller list or redial list can be transferred to
25. i a da tenues 32 SN VERS H CR N H a ee E T 32 DISPO A A A o a CPE 32 Meh u Security FURCUONS uma A AAA 33 Resetting the Telephonie a A aa 33 Clear o A Rd tease 33 Ghanamgaine PIN pecuario ici etriO asii 33 SAA MI e e e re e do 33 MENU SO 10T as 34 PAI ON ol laa Senate ate ee eae on a ah TEN aa 34 Silent Charging OMOIT Antas 34 User NaM ereronde ee ee ee ee ee ee dido 34 3701 Phone User Guide Page iv IP Office 3 2 15 601083 Issue 1b 1 June 2006 Table Of Contents Registering DetegisSteriNg esn Lee ON ds Ar 34 Toggles h RINGo Es ann tai 34 Key Loek Ones ta ataco 34 ACCOSSOreS unid ANA Da ade ca DUC Don de nd de nw nde dde Dua dan Else etre 35 Care and Maintenance sn Ne eenn 36 Menu TC PP ROA O N RE LE EE PE DL aeaa 37 IP OMICS AS 10 Ta rele 2 ER e a eT araea ar aeaa a aa ar aaaea r A A a raaa Aaaa A ENa Aaaeeeaa aa Saa Aaaa 38 3701 Phone User Guide Page v IP Office 3 2 15 601083 Issue 1b 1 June 2006 Important Safety Information Sensitive Electronic Environment Only use this product in countries where the appropriate authorities have given their authorization The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electro magnetic compatibility valid at the time of approval in accordance with European directive No 1999 05 EC This product complies with IP50 according to IEC 529 EN 60 529 Any radio based equipment can potentially cause interferen
26. if the batteries are fully charged e Used batteries should be disposed of in accordance with local authority regulations s Do not throw batteries in a fire Charging and Discharging e The batteries can be charged and discharged hundreds of times but sooner or later they will be worn out If the operating time i e talk and standby time is significantly shorter than usual then it is time to replace the batteries s To maintain optimum operating time the batteries should be discharged from time to time by not placing the phone in the charger but leaving it switched on until it switches itself off Only use this method to discharge the batteries e Extreme temperatures influence the charging capability of the batteries 3701 Phone User Guide Page 5 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Charging the Batteries Charge the batteries approximately 6 to 7 hours before using the phone This protective measure extends the service life of the batteries The maximum power output is only attained after three to five charge and discharge cycles When replacing the batteries ensure the correct polarity Use only re chargeable AAA NiMh battery of 800 mAh 1 2V The manufacturer does not accept liability for malfunctions or damage caused by using other battery types or normal batteries Charging and Operating Times e Charging time empty batteries to full capacity in approximately six to seven hours e Talk time approximatel
27. lect Telephone Option with the arrow keys 2 To confirm the selection press OK 2 Then select User Name with the arrow keys To confirm again press OK 2 Now enter the name To confirm press OK Instructions on entering the name can be found at Entering characters names 3701 Phone User Guide Page 19 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Timer The menu activation is time monitored If no entries are made within 60 seconds then the menu is automatically quit 3701 Phone User Guide Page 20 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Telephone Book Settings The Telephone Book allows you to store up to 50 phone numbers and names The entries in the phone book are stored locally on the phone The names are sorted alphabetically therefore the phone book offers an alphabetic search function Entering the same phone number more than once is not accepted but the same name can be stored with different numbers An entry can consist of a maximum of 32 digits for the number and 16 characters for the name refer to Entering Characters Names The beginning end of the phone book list is marked by a dashed line If a caller is listed in the phone book and the phone number has been transmitted for the incoming call then his name appears on the display Dialing dial the selected entry by pressing O Pre dialling is started by pressing O fora longer period Options Predial number is entered into the pre di
28. n the Avaya IP DECT system as described in Menu System 3701 Phone User Guide Page 7 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Keys and Displays 29 Rear Display 7 Loudspeaker Up and Down keys arrow keys for selecting the menu and entering the telephone book Se ae e Softkey Softkey L for controlling the for controlling the br A functions and features functions and features y Info key for caller list and messages Handsfree key Hook key enabling answering setting up the connection disconnecting Dialling keypad for entering numbers and characters Press Menu and key Buzzer on off Press Menu and key key lock on off R Recall key for PABX facilities SOS Emergency call C key for cancel and delete Power on off Microphone Display Arrangement fal E Em lcon textline Station 1 125 Text line ce LU Meru Softkey line 3701 Phone User Guide Page 8 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Calling Icons Ringer de activated all At least 2 bars Good radio link e On Phone has a connection Flashing Phone has an incoming call On Handsfree is activated U i Flashing Message in voicebox Flashing One or more missed calls in the caller list Charge status of the batteries 2E C On Keypad is locked Text Line Softkey Line In the top line of the display information is given concerning the current status of the phone
29. ng is started by pressing for a longer period Options Dial dials the phone number selected Add to transfers the phone number to the phone book or to the call filter Predial places the highlighted phone number into pre dial mode Press O to make the call Delete OK Sure OK deletes the selected entry Delete All OK Sure OK deletes all entries 3701 Phone User Guide Page 26 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Ringer Settings A different melody can be set for every type of call internal and external Melody Internal Menu Ringer Settings OK Melody oK Dg oK lor 0 0 9 OK Select the melody for internal calls by entering a number 0 9 or use the arrow keys Melody External Menu D ee Settings OK Melody oK External oK 8 lor D 0 9 OK Select the melody for external calls by entering a number 0 9 or use the arrow keys Volume Menu Ringer Settings OK D Settings OK lor T 0 7 OK The ringer signalling volume can be changed via digits 0 7 or the arrow keys 0 off 3701 Phone User Guide Page 27 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Volume Settings Earpiece Menu B Settings OK Earpiece OK ok or T 0 7 OK The voice volume of the earpiece can be changed in 7 steps via digits 1 7 or the arrow keys Hands Free Menu BD Settings OK Honna OK lok or 0 0 7 OK The voice volume of the loudspeaker can be changed in 7 steps via digits 1 7 or th
30. nput cursor is positioned behind the telephone number the number to be chained will be suffixed to that phone number If the input cursor is at any other point the number to be chained will be prefixed to the phone number Correcting an entry during pre dialling deleting individual digits press for a longer period deletes the whole phone number Note e Long key press on inserts P for pause in the pre dial mode 3701 Phone User Guide Page 13 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Making a Call from the Last Number Redial List Selection press the softkey and then one of the arrow keys several times if necessary with the telephone in an idle state The last 10 phone numbers dialed are then displayed The beginning end of the number redial list is marked by a dashed line Dialing Press the selected phone number is dialed Pre dialling If you press fora longer period the selected phone number is entered into the pre dial mode Digits can be added to the displayed phone number as required see Making a Call To dial press The pre dial mode is terminated by pressing Esc You can call directly from the redial list or transfer a phone number to the telephone book see Menu Redial list Making a Call from the Telephone Book Selection press the arrow keys with the telephone in an idle state Use the arrow keys to select an entry or type in the first character s of the name Dialing
31. ntilation slits on the plug in AC adapters free s Do not use the handsets in vehicles or in hazardous locations e This product contains magnetic material Be aware that small metallic objects may stick for example to the loudspeaker This may deteriorate the audio quality and can be harmful Usage Like all other cordless phones this phone uses radio signals which do not guarantee a connection set up under all circumstances Generally you should not rely exclusively on cordless phones when making indispensable calls e g medical emergencies 3701 Phone User Guide Page 1 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Avaya 3701 Telephone This phone is only supported on the IP DECT system IP DECT phone features include Speakerphone Illuminated display green SOS Emergency key for speed dialling an emergency number Phone number lists and Voicemail indication 50 phone book entries in every phone independent of the system phone book no support for IP Office system directory access Mute Capability 10 possible ring tones 4 level field strength display Adjustable Speaker and phone volume 3 levels Manual and automatic key lock 1 minute timer Temporary ring tone muting Silent charging 12 menu languages e Czech Danish Dutch English Finnish French German Italian Norwegian Portuguese Spanish and Swedish However in the Czech and Norwegian language mode some menu items may appear in the English language
32. rity Functions The security functions are protected by a PIN code 4 digits The PIN entry is only necessary when read only is switched on In the delivery state the PIN is set to 0 0 0 0 For additional security is displayed when entering the PIN Numbers which have been entered can be deleted by pressing If you have forgotten your PIN please consult your system administrator All entries in this chapter are started by pressing the softkeys Menu Security OK Y Enter PIN OK Then select Resetting the Telephone Default setting OK Sure Yes All functions with the exception of the phone book the PIN and system registrations are deleted and reset to the delivery state Clear Phonebook e lear Phonebook OK Sure Yes This function deletes all entries in the phonebook Changing the PIN Change PIN OK 8 old PIN OK T new PIN OK T repeat new PIN OK For additional security the new PIN must be entered twice The numbers of the PIN are displayed as KkKxkx Read Only Read only oK If read only is active all features in the menu can be checked The settings cannot be changed 3701 Phone User Guide Page 33 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Shortcuts Several frequently used menu items can also be activated with shortcuts When the phone is idle press one of the following key combinations within 3 seconds Ringer On Off Menu D switches the ringer signalling off Th
33. s edil 10 Softkey Arrow Keys corrio totes 10 SOKE OK inmana ont hte o a a te Gaia a e a o r es a a ee tn e Ea 10 Softkey Menusa A E A A 10 Softkey OPIO Sins a a a a eet a a tuted a a a a a a dd TE 10 A a a a Cah eet TTT 11 G72 1 pT EMA EAN E ET A ATA EAS SHEE a SPE EOI Sa Rr EPEC RIPE aE Mer Een at Weer ar 11 XAMPIe MEN SSSR en eed er PE rt irae er ne eer eg Cry Rt erp eee Rae en ret een ee 11 Example Telephone lale ER iid dt aa 11 Entering a T l phone Numbers ne ienien eii aee eei ier riken pad a toa 11 A E E E oiwbivichiindsnubatdgiubsindiiwbatedesubonebiinbcdbitubanbeabise 12 Felephone ONO e aia es sends oleate 12 loudspeaker Vol m errer a rs 12 RTT ls sic ic ens gdlbscne cds tale zvueicizcenleneyvaadetaatyisd ean vusdedeatenleatevuss quate egsevastedas veel enzctuas hae peelacsceeetelaenle 12 MUTO esses eels ce eine hab RTL An lala E EA eee neue te 12 a A Ts ET 13 Making a Call from the Last Number Redial List 14 Making a Call from the Telephone Book is 14 Making a Call from the Caller LIST eng aa ss 15 Making SOS 1 RSR a E a a od aca a a to A ae Se 15 M ti g si e 27 ici a iia 15 A A A 16 Changes During a Conneciion ser el ne ne ne nn ed ne nn 16 MOPS ONT le eT 16 Calli ANSTO ER PR a EEEE EE ae aeee arai ih 17 Gonference Gallian ea ten a o ON a salts nee A E Men en 17 Parking Galles nf a na nee ba ae artnet tee 17 3701 Phone User Guide Page iii IP Office 3 2 15 601083 Issue 1b 1 June 2006 R trevindra PA li e
34. the phone book To do so the Options softkey in the Caller list Menu or Redial List Menu is available for this purpose depending on the state of the phone If OK is pressed the phone number is stored immediately and is treated as a new entry Options lada To OK D Edit number enter name OK To edit a number press OK and enter edit a name for the phone number Confirm by pressing OK It is not possible to store a phone number without an associated name When entering characters and numbers the arrow keys can be used to shift the entry position to the left or right The Esc softkey cancels the entry 3701 Phone User Guide Page 23 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Redial List In the idle state press and then one of the arrow keys several times if necessary You will see the last 10 internal and external parties dialled phone number or name Dialing dial the phone number by pressing O Pre dialling is started by pressing O fora longer period Options Dial dials the phone number selected Add to transfers the phone number to the telephone book or to the call filter Predial places the call in pre dial mode pressing will connect the call Delete OK Sure OK deletes the selected entry Delete All OK Sure OK deletes all entries 3701 Phone User Guide Page 24 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Key Lock The keypad can be locked to prevent any accidental operation press Men
35. the phone cannot be used on that DECT system anymore To use it again you must go through the registration procedure at the DECT system and at the phone Changing a System Name and Phone Number bubscription OK 2 kelect a System Options Edit OK T System Name OK T Local Phone number OK You can select a system and then edit the name of the system and your phone number Equipment ID APEI OK You can read the international phone identification 3701 Phone User Guide Page 30 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Telephone Options All entries in this chapter are started by pressing the softkeys Menu H Option OK User Name a Name OK T Name OK This function can be used to store the name of the phone user which is set by your system administrator You can change the User Name on the phone but this will revert to the system administrator configured name upon a system reset The user name consists of maximum 12 characters The name is shown on the idle display Further information concerning the input of characters can be found at Entering characters names Changing the Language ronde OK English oK Sets the desired display language It is possible to select from 12 different languages Emergency Call SOS Number Emergency Call OK T number Options Save oK The phone number for the SOS function can be stored here Voice Box Voice Box OK D number Options Bave oK This is the number used
36. to all safety instructions These instructions apply to the phone charger and batteries as well as the accessories To clean the phone 2 Disconnect the mains plug on the charger 2 Wipe the device using an anti static cloth or a slightly moistened soft chamois leather 2 Finally wipe with a dry cloth Notes e Never spray the phone with cleaning agents or solvents e Clean the charge contacts on the phone and the charger by means of a fluff free cloth e If the phone or one of the accessory parties does not function perfectly please contact your supplier s customer service 3701 Phone User Guide Page 36 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Tree Key Lock Ringer Settings Melody Internal External Volume Settings Hands free System Subscription lt Subscribe HS gt Volume Settings Earpiece Auto Search IPO DECT lt Options New gt as lt Options Delete IPE Telephone Options User Name Language Emergency Call SOS Number Voice Box Telephone number Confirm tones End of menu Battery alarm Charger Answer Silent Charging Disp Contrast Security Default settings Clear phonebook ae A Attention Tones Key Click Change PIN A Lo Coverage Warn Read only 3701 Phone User Guide Page 37 IP Office 3 2 15 601083 Issue
37. to connect to your Voicemail Do not change this number as you will be unable to access Voicemail 3701 Phone User Guide Page 31 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Attention Tones lattention tones OK H Key Click or Confirm tones or End of Menu or Battery alarm or Coverage Warn OK If activated an acoustic warning signal is given when a key is pressed Key Click if a setting is confirmed Confirm tones if the end of a menu list is displayed End of Menu if the battery charge becomes too low Battery alarm or if there is a danger of losing the radio link Coverage Warn Charger Answer DD Answer OK When the function is enabled you can answer incoming calls when the phone is placed in the charger e g by lifting it off the charger The is shown when activated The call is ended and the phone goes on hook by placing it on the charger again Silent Charging aient Charging OK If activated the phone does not setup and receive any calls while it is placed in the charger The first display line shows Silent Charging when placed into the charger While on Silent Charge calls are directed to Voicemail if configured Calls are signalled again once it is taken out of the charger Display Contrast Disp Contrast OK lox The display contrast can be changed via the arrow keys 3701 Phone User Guide Page 32 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Secu
38. u select Key Lock via the arrow keys and confirm by pressing OK A lock icon is then shown in the display To unlock the keypad press the right softkey and then as shown on the display Calls can be answered in the normal way when the key lock is active and all keys can be used The key lock is activated again after the call has been terminated 3701 Phone User Guide Page 25 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Menu Caller List Accepted and Missed Calls Accepted and missed calls with a transmitted phone number are entered into the caller list A missed call is a call which has not been answered and has been alerting for at least 10 seconds When calls have been missed the text Missed Calls is shown in the display If the caller is registered in the phone book the name is displayed The last 20 phone numbers are listed Every additional phone number overwrites the oldest entry When a call back is successfully executed to an entry in the caller list the entry is removed from the caller list The beginning end of the caller list is marked by a special line Multiple calls with the same phone number are only stored once The following symbols at the end of the entries indicate the kind of call Missed call Accepted call ii Filtered call hed Rejected call Calling fon Ss D CY baner List ok l Selection of a phone number NN UN Les Dialing dial the phone number by pressing Pre dialli
39. versions of documentation go to the Avaya Support web site http www avaya com support or the IP Office Knowledge Base http marketingtools avaya com knowledgebase Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your contact center The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support 3701 Phone User Guide Page ii IP Office 3 2 15 601083 Issue 1b 1 June 2006 Table Of Contents Table Of Contents Important Safety Information nn cnn 1 Sensitive Electronic ENVIO e Nt sn a ot 1 Power SUPPLY oeiee e aaa E E elie AEE aaa ai 1 A IRL TTT 1 FoF Te nea A A NA E T A A E nt 1 Avaya 3701 Telephone ia 2 INSTAN AMON APA en A 3 Installation E lt eel 3 COMMISSIONING your Telephone cito ai caba 3 Installing the Charger id 4 Important Battery Information essen ee 5 Charging the Bale 6 Charging and Operating Times 42 28 eee eee eee 6 Charge Dip actrices 6 Battery Capacity ee cra tench as A ick i te cece mutant lezen ne 6 Charge Welt cba A ade 6 Initial Setup and Operation iaa A A IAEA 7 Telephone Registration arancelaria artis 7 Keys and DISBIA YS TTT TATATATA AAAA 8 DISplay AMA GI E RU E Sn taie ra 8 CONS A NA RAN ed CD Dane 9 Text Line Sottkey Nica 9 A A 9 Softkeys and the Cancel Key sssssssneernrsnnnnneneneeenenneennnnnnennnee 10 TASAS a de
40. y 20 hours with fully charged batteries e Standby time from 200 up to 300 hours with fully charged batteries Charge Display The charge status of the batteries is indicated on the display This means IMbatteries fully charged 80 100 IMibatteries 60 79 U_ batteries 40 59 Dibatteries 20 39 L_ batteries 0 19 frame flashes batteries are empty an alert tone is also given Battery Capacity Icon When batteries are replaced no icon will be displayed before a charging cycle has been completed except when almost empty batteries are inserted in the phone then the icon will be shown immediately When the battery capacity icon is displayed the indication is reliable If the charged batteries are inserted the batteries can become hot during the first charge cycle and if the fully charged batteries are removed from the phone and inserted again the batteries can become overcharged Charge Warning When the batteries capacity is almost exhausted an acoustic warning is given in the form of 3 short beep signals only during a call Upon receiving the beep approximately 5 minutes of talk time is left 3701 Phone User Guide Page 6 IP Office 3 2 15 601083 Issue 1b 1 June 2006 Initial Setup and Operation The phone can be manually registered on up to 5 different DECT systems To do so it has to be registered to each IP DECT system Telephone Registration Register the telephone o
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