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Avaya 2420 Telephone User Manual

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1. 31 Battery Packs te itte ntis 3l About Charger naan tide 32 Charging Status Single Charger Dual Charger Quad Charger Carrying Options Headsets aan Handset Administration oooooooocooooWooo 38 rg En 38 Specifications et tte te tette ens 40 Safe Use of Wireless Telephones Operational Warnings Potentially Explosive Atmospheres Electromagnetic Interference and Compatibility 42 Facilities Pacemakers Hearing Aids Other Medical Devices Use While Driving For Vehicles Equipped with an Airbag Safe Use of Battery Packs and Chargers The Handset The Handset Modes of Operation Your handset has five modes of operation Mode Description Standby The handset is on hook and idle Active The handset is in a call a call is coming in or call is being dialed Config Menu User preferences are being accessed in the Config Menu In this mode the handset is on but will not receive calls Message Alert Custom text messaging applications may be programmed for your facility This mode is activated through the FCN menu Push to talk PTT The Avaya 3645 Wireless IP Telephone uses channels for incoming and outgoing radio communication While PTT is active the handset is in PTT mode Menu Navigation The navigation keys Na
2. 3641 3645 Wireless Telephone and Accessories User Guide Avaya 3641 Wireless IP Telephone Headset jack NavOK START END Nav keys Keypad Function key FCN LINE Microphone Avaya 3645 Wireless Telephone Volume up Volume down Headset jack NavOK Softkeys TALK START END Nav Keys Keypad Function key FCN LINE Microphone 2007 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full support information please see the complete document Avaya Support Notices for Hardware Documentation document number 03 600759 To locate this document on our Web site simply go to http www avaya com support and search for the document number in the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modi
3. Transmitter Receivers PTT is enabled by the system administrator and set up by the user in the Config Menu See the Config Menu options for setting up PTT If the system administrator has disabled PTT the PTT options will not appear in the Config Menu PTT Operation Summary If you want to Then a call call on the default channel from standby mode press and hold the TALK button Wait for the display to show Transmitting and then hold the handset approximately two inches from your mouth and speak Respond to a call Press and hold the TALK button during the 10 second wait period End wait period Press END Select a different PTT Press and release the TALK button Select a channel different channel from the list using the Nav keys or volume up down buttons 29 gt a i 2 Gin E 2 E 2 o kr D i o o If you want to Then End one PTT call and start another one Receive a PTT call while in a telephone call Transmit on the priority channel End a PTT call Change PTT volume Answer a telephone call during a PTT transmission Start a telephone call during a PTT transmission Turn off PTT Subscribe to additional PTT channels 30 Press the END key to exit the PTT call Press and release the TALK button and select a different channel from the list Press and hold the TALK bu
4. Wireless security FCC certification Management Voice encoding VoIP Protocols Transmit power Display Avaya 3641 Wireless IP Telephone dimensions Avaya 3645 Wireless IP Telephone dimensions Avaya 3641 Wireless IP Telephone weight Avaya 3645 Wireless IP Telephone weight Standard Battery Pack capacity Extended Battery Pack capacity Ultra Extended Battery Pack capacity 40 802 11b 802 11g 802 11a 2 4 2 4835 GHz 5 150 5 250 GHz 5 250 5 350 GHz 5 470 5 725 GHz 5 725 5 825 GHz Direct sequence spread spectrum DSSS Up to 54 Mb s SpectraLink Voice Priority SVP Wired Equivalent Privacy WEP 40 bit and 128 bit Cisco FSR WPA PSK WPA2 PSK Part 15 247 DHCP TFTP G 711 G 729a ab CCMS See system administrator for information Up to five lines of text plus two icon status rows and one row for softkey labels 5 4 x 2 0 x 0 9 13 7 x 5 1 x 2 3 cm 5 7 x 2 0 x 0 9 14 5 x 5 1 x 2 3 cm 3 9 oz 110 6 g with Standard Battery Pack 4 2 oz 119 1 g with Standard Battery Pack 4 hours talk 80 hours standby 6 hours talk 120 hours standby 8 hours talk 160 hours standby Safe Use of Wireless Telephones WARNING Changes or modifications to this equipment e X that are not approved by Avaya may cause this equip ment to fail to comply with part 15 of the FCC rules voiding the user s authority to operate this equipment WARNING Avaya products contain no user se
5. Config Menu 23 Config Menu options 24 25 Data entry and editing 28 Display additional 19 Facility specific 20 Phonebook 21 Predial 20 Push to talk PTT 29 Redial 20 Speakerphone 20 Speed dial 22 H Handset Operation Summary 16 19 Hang up 16 19 Headset Answer 18 Cleaning connector 47 Profile Setting 27 45 Use of 37 Volume 19 Volume with 38 While charging 32 34 Hold Place a call on 19 Softkey label 13 Internal call 16 K Keypad Cleaning 39 47 Cover 37 Illustration 2 3 Lock 16 Unlock 12 14 16 M Menu Navigation 8 Modes of Operation 8 Mute On status bar 12 Softkey label 14 Use of 19 39 N Navigation 8 P Phonebook Call 18 Edit 19 Edit entry options 21 22 Features 21 List options 21 22 Open 14 Save to 20 Predia Use of 17 20 Push to talk PTT Defined 29 Mode 8 Operation summary 29 30 46 R Range 38 Redial Softkey label 14 Use of 17 20 Ring settings changing 26 S Safety Electromagnetic interference 42 Explosive Atmosphere 41 Hearing aids 42 Medical devices 42 Pacemakers 42 Use while driving 43 Shortcut key 9 20 Softkey Active 13 Labels 13 14 Speakerphone Answer with 18 con 11 Softkey label 14 Use of 18 20 38 Volume with 38 While charging 32 34 Specifications 40 Speed dial Open speed dial list 17 22 Softkey label 14 Use of 17 22 Standby Mode 8 Status indicators 9 11 12 System administrator 5 U User profile Changing 19 Headsets and
6. Currently Headset will show on the info line and the menu option will toggle to Ring in Speaker User Profile Settings Your handset ring behavior is established by five User Profiles Silent Vibrate Loud Soft and Custom The currently active user profile is shown on the standby display The ring behavior can easily be changed by pressing the Prof softkey and selecting a new profile from the list while the handset is in standby mode The currently active profile is marked with an asterisk t9 m User Profiles S Choose a Profile Silent Vibrate Soft Changing Ring Settings To change the ring tone or any other ring setting for any profile go to User Profiles and select the profile Select Ring Settings and then select Telephone for standard phone calls or one of the Message Alerts for text messages Then select the ring option you want to adjust See page 24 for the diagram that shows this sequence graphically 26 Default Profile Settings Setting Profile Silent Vibrate Soft Loud Custom Ring Cadence Off Off Telephone Telephone Telephone Ring Tone Tone 1 Tone 1 Tone 1 Tone 1 Tone 1 Ring Volume 1 1 3 7 5 Vibrate Cadence Off Telephone Off Off Telephone Ring Delay 0 0 0 0 5 Noise Mode Normal Normal Normal Normal Normal Headset Speaker Speaker Speaker Speaker Speaker Speaker Key Tones Off Off On On On Warning Tones Off Off On On On Push to talk Off Off On On On F Push to talk is only availa
7. or path and park before making or answering acall For Vehicles Equipped with an Airbag Do not place a portable handset in the area over the airbag or in the air bag deployment area An airbag inflates with great force If a handset is placed in the airbag deployment area and the airbag inflates the handset may be propelled at high speed and cause serious injury to occupants of the vehicle 43 T 3 oo n D gt a 3 n E 3 E o RE e m 5m o salp Use of Battery Packs and Chargers 44 It is normal for the Battery Pack to become warm when charging Chargers operate in a 50 to 85 F 10 to 30 C environment Do not expose them to freezing temperatures or direct sunlight Do not place anything in the charger other than the handset or single Battery Pack as appropriate to avoid bending the contacts Bent contacts can keep the Battery Pack from charging Only use Avaya Battery Packs with Avaya chargers Never use a non Avaya charging unit as it could damage the Battery Pack Only use the original plug in power adapter for the chargers Contact your service representative for assistance if you have a faulty Battery Pack or a problem with your charger A Do not dip the Battery Pack in water or throw into fire Do not throw away the Battery Pack with your domes tic waste Take used Battery Packs to an appropriate collection point for recyclin
8. NavOK or the Spkr softkey Redial a number Press the Redi softkey from standby mode A list of your most recently predialed numbers displays Select the number and press START NavOK or the Spkr softkey Make Press and hold the speed dial key assigned to speed dial call the number Open the Press the Spdl softkey from standby mode speed dial list 17 o E 9 e En c5 If you want to Then Make a phonebook call Answer a call Answer a call on a second line Headset answer Silence while ringing Change the ring volume Activate or deactivate the speakerphone Press the Phbk softkey from standby mode Highlight the name and press the Dial Softkey The handset will ring or vibrate to alert you of an incoming call Additionally a line indicator on the display will flash and the display will show information about the call such as the caller s name and extension To answer a call press the START key and hold the earpiece to your ear You may also activate the speakerphone function or use a headset If you are on a call and hear subdued ringing a call is coming in on a second line The line number on the display will be flashing To answer this call put your first call on hold and press the LINE key then the line number of the second call Press any key other than END Nav key or a softkey to answer a call when a headset is plugged in Press the END key to silence
9. active 1 The line indicators are associated with line status and access Up and down arrows are displayed when the e t menu has additional options above or below Left or right arrows are displayed during editing when the cursor may be moved left or right Telephone ring icon A regular telephone call is coming in a Messaging application The PTT ring con A PTT call is coming in Messaging ring icon A call is coming in from d 11 The Handset Indicator Function Muted Locked No Service message 4 The priority PTT ring icon A call is coming in on the priority PTT channel This call will override any other The muted indicator displays after the Mute Softkey has been pressed It indicates that the microphone is not transmitting sound Press the Mute softkey again to unmute the microphone Locked indicates that the keypad is locked to prevent accidental activation Use the Unik softkey plus the key to unlock it If warning tones are enabled an alarm will sound and a descriptive message displays when the handset cannot receive or place calls You may be outside of the covered area Walk back into the covered area The in service tone indicates service is re established The download icon indicates that the handset is downloading code This icon only appears while the handset is running the over the air downloader It appears to the right of the signal s
10. horizontal surface Plug the power supply into the charger and into an appropriate wa Quad Charger may be mounted on a horizontal or vertical 32 outlet The surface Charging Status The handset display and the LED on the Dual and Quad Chargers indicate whether or not charging is occurring or completed or if a Battery Pack fail ure has been detected Handset LED Charging Status Charging Battery Pack in the handset is charging LED Solid On Note that in the Dual Charger the handset s Battery Pack takes charging precedence and when it is finished charging the single Battery Pack in the rear slot will charge Charge Complete Battery Pack in the handset has finished charging LED Off Battery Pack fully charged empty slot or unit is not powered Battery Failure Error Battery Pack not able to be charged LED Flash Reinsert Battery Pack or replace Battery Pack Note the Single Charger does not have an LED indicator 2 p a gt 12 e n Di D 33 o pan pz Single Charger The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset s Battery Pack is being charged The handset may also be charged while it is in standby mode or turned off Place the handset in the Single Charger facing forward While the handset is ch
11. of the Battery Pack until it snaps into place You should not have to force it into the handset Press and hold the END key until two chirps sound Press and hold the END key One chirp will sound If you are in a call hang up first then turn off the handset Press the Unik softkey then to unlock the keypad Press the Cfg softkey then NavOK to manually lock the keypad Press the START key wait for a dial tone then dial the extension Press the START key wait for a dial tone then dial the number just as you would from your desk phone If you want to Then Make an emergency Open the speed dial list to determine if you call have an emergency speed dial number that has been programmed by your system administrator If so it will appear as the first item on the speed dial list with a gt in front of it and the programmed keypress as the next character Press the programmed key for 3 seconds to activate the call See Open the speed dial list below Select a line If multiple lines are available your handset will default to line 1 If a different line is desired press LINE and the number key corresponding to the desired line You will hear a dial tone ex kep cr oa m Qa Diala number Once you hear a dial tone press the number keys to dial the number Predial a number From standby mode press the keypad to enter up to 28 numbers Then dial the call by pressing START
12. surface The Battery Pack snaps into the charging slot The LED above the occupied bay indicates the charging status of the Battery Pack in the bay If a flashing LED indicates a Battery Pack failure ver ify the condition before replacing the Battery Pack First check the Battery Pack in a different bay or sub stitute another charger and repeat the operation that caused the failure If the same Battery Pack lights a steady LED when inserted in a different bay or charger the first charger may be faulty Contact your system administrator for service information n o e 36 Carrying Options The following options are available for handset protection and easy hand set carrying and removal Belt clip Spring loaded plastic belt clip that attaches to the back of the handset Swivel belt clip Swivel style belt clip that attaches to the back of the handset with full 360 degree swivel or eight position ratchet options Swivel carrying case Black leather case with keypad cover and swivel style quick release belt clip Rugged holster Black holster with belt clip Cord lanyard Nylon cord lanyard with quick disconnect Coiled lanyard Plastic coiled lanyard with clothing clip Headsets Avaya offers optional headsets for use in noisy environments or if you need to have your hands free while talking on the handset To use the headset simply plug it into the jack on the
13. 37 Setting 26 27 V Volume Changing 38 Headset 19 Ring 18 27 v Care of Your Handset Avoid dropping the handset or knocking it against hard surfaces Carrying the handset in a holster or carrying case will help protect it There are no serviceable parts in the handset or chargers You should not open the handset case or disassemble the chargers Doing so will void your warranty Turn off the handset and unplug chargers before you clean them Take care not to exert undue pressure on charger electrical contacts while wiping Wiping the handset surface with a water dampened cloth or paper towel will remove most films or residues If the soiling is too stubborn for plain water a mild detergent solution may be used A spray cleaner may be used with care Do not spray at an angle Do not allow liquid cleaners to seep into keypad Be sure to wipe away any detergent residue with a clean water dampened cloth Do not immerse Should the headset connector become dirty you may experience a scratchy or intermittent signal To clean the connector dip the non padded end of a wooden or paper cotton swab stick in isopropyl alcohol Gently insert in the connector and twist repeating several times If available blow compressed air into the connector to clear debris Keep the headset jack covered when it is not in use Using a carrying case may help protect the surfaces and help prevent liq uids e g rain from entering into th
14. arging in standby mode it will display its extension number and Charging An animated charge icon will indicate that charging is in progress The handset is fully operational and will ring if called When the handset is charging while turned off only Charging will display and no calls will be received The dots will be racing during the charging cycle When the handset is fully charged Charge Complete will display No charging information will display during an active call 34 Dual Charger The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay The handset has charging priority when both slots are occupied Place the handset in the front slot facing forward The Battery Pack alone snaps into the charging bay as shown in the illustration The LED indicates the status of the Battery Pack in the rear bay The hand set displays its charging status as described for the Single Charger When the handset is fully charged or is removed the Battery Pack will begin charging Note that the time it takes for the Battery Pack to charge will be length ened if its charging cycle is interrupted for a handset to charge T D Si a gt Ie n a 35 Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs It may be mounted on a horizontal or vertical
15. ble on the Avaya 3645 model 5 Contact your system administrator if you want to reset all user profiles back to these default settings 21 n D E 2 o D kr D i o o Data Entry and Editing Enter numbers by pressing the buttons on the keypad The blinking under score identifies the current cursor position When entering alphanumeric strings the CAPS caps softkey will appear and may be pressed to tog gle the case Enter letters by repeatedly pressing the corresponding key until the desired letter displays on the screen Use the CAPS softkey to change the case as needed To edit during entry delete the character to the left of the cursor by press ing the Del softkey To replace an entry delete it by pressing the Clr soft key and then enter the new data To edit an existing entry use Nav and Nav to move the cursor position and then press the Del softkey to delete the character to the left Insert new data by pressing the buttons on the keypad Alphanumeric entries Key CAPS Eoi 1 2 2abc 2ABC 3 3def 3DEF 4 Aghi 4GHI 5 5jkl 5JKL 6 6mno 6MNO 7 Tpqrs 1 0 5 8 8tuv 8TUV 9 9wxyz 9WXYZ 0 0 0 1 25 amp 0 29 lt lt gt 28 Push to talk PTT The PTT feature allows Avaya 3645 Wireless IP Telephones to operate in a group broadcast mode that allows the handsets to behave like walkie talkies where a single handset can transmit to multiple listeners
16. cemakers The Health Industry Manufacturers Association recommends that a mini mum separation of 6 inches 15 cm be maintained between a handheld wireless radio product and a pacemaker These recommendations are con sistent with the independent research by and recommendations of Wire less Technology Research Persons with pacemakers should e ALWAYS keep the handset more than 6 inches 15 cm from their pacemaker when the handset is turned ON e Not carry the handset in a breast pocket e Use the ear opposite the pacemaker to minimize the potential for interference e Turn the handset OFF immediately if you have any reason to suspect that interference is taking place Hearing Aids Some digital wireless handsets may interfere with some hearing aids In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information 42 Use While Driving Campus installations and warehouse facilities that use vehicles such as forklifts or golf carts should abide by these guidelines when using Wire less Telephones Give full attention to driving and to the road aisle or path e Use hands free operation if available Pull off the road aisle
17. current call may be raised or lowered by pressing the up and down volume buttons on the side of the handset The volume buttons may be pressed while the handset is ringing to raise or lower the ring volume which also changes the ring volume setting in the current profile What is the range of the Avaya 3641 3645 Wireless IP Telephone As barriers affect radio transmission there is no single answer for this question Normally you can expect the same range as with any other wire less device However if your facility has metal walls or other materials that inhibit radio waves the range will be reduced How do I charge the Battery Pack The Battery Pack in the handset may be charged in a Single or Dual Charger without being removed from the handset by simply placing the handset into the charger A spare Battery Pack may be charged in the rear bay of the Dual Charger or in a Quad Charger 38 How long does the Battery Pack hold charge There are three different Battery Pack models and each has a different charge capacity The type of Battery Pack is printed on the label Remove the Battery pack and view the label to determine the type of Battery Pack you have been issued Type Talk Time Standby Time Charging Time Standard 4 hours 80 hours 2 hours Extended 6 hours 120 hours 3 hours Ultra Extended 8 hours 160 hours 4 hours What features transfer mute etc are available and how are they activated Mute and Hold featu
18. e interior of the handset If your handset interior gets wet do not try to accelerate drying with the use of an oven or a dryer as this will damage the handset and void the war ranty Instead do the following 1 Immediately power off the handset 2 Remove the Battery Pack from handset 3 Shake excess liquid from the handset 4 Place the handset and Battery Pack in an upright position in an area that is at room temperature and has good airflow 5 Let the handset and Battery Pack dry for 72 hours before reconnecting the Battery Pack and or powering on the handset If the handset does not work after following the steps listed above contact your phone system administrator for servicing information 47 21 601633 Issue 2 Juli 2007
19. et Indications of Low Battery The Battery Pack icon on the status line of the display gives you a visual indication of the amount of charge remaining in the Battery Pack Addi tionally when the icon shows empty if the handset is in standby mode you will hear a brief modulated ring signal and the Battery Low mes sage displays The handset may not be used until charged If you are in a call soft beeps will sound first slow and then fast until the handset becomes unusable When you first start to hear the beeps you have two minutes to end the call or change the Battery Pack The Battery Pack can be changed while the call is still in progress Do not press END Quickly remove the discharged Battery Pack and replace with a charged Battery Pack press END to turn the handset back on and then press START to resume the call See the Handset Accessories section for complete information about chargers eo D z gt 2 oa 32 Qa 15 Getting Started Basic Handset Operation Summary If you want to Then Remove the Battery Pack Replace the Battery pack Turn handset on Turn handset off Unlock the keypad Lock the keypad Make an internal call Make an external call Press down on the latch on the Battery Pack at the back of the handset and pull the Battery Pack towards you The Battery Pack releases outward Slide the lip of the Battery Pack into the bottom of the cavity Push the top
20. fications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation and Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Introduction Your Avaya 3641 3645 Wireless IP Telephone is a state of
21. g or send them back to your supplier or servicing agent All batteries can cause property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded chains touches exposed termi nals The conductive material may complete an electri cal circuit short circuit and become quite hot Exercise care in handling any charged battery particu larly when placing it inside a pocket purse or other container with metal objects Index A Accessories Battery Packs 31 Carrying options 37 Chargers 32 Headset 37 Active Mode 8 Administration Care of handset 47 FAQs 38 Handset Operation Summary 16 19 Specifications 40 Answer call First line 18 Second line 18 Via headset 18 Backlight 19 Battery Packs Charging 32 36 Charging status 33 Dual Charger 35 Options 32 Quad Charger 36 Remove replace 15 16 Safe Use of 44 Single Charger 34 C Care of handset 47 Carrying options 37 Chargers Charging status 33 Cleaning the handset 47 Dual Charger 35 Quad Charger 36 Single Charger 34 Use of 34 36 44 Cleaning handsets and chargers 39 47 Config Menu Default profile settings 27 Defined 23 Entering 23 Mode 8 Options diagram 24 25 Profiles 26 Data entry 28 Data entry table 28 Dial call Outgoing calls 16 17 38 Via phonebook 21 Displays Handset 9 E Edit Arrows during 11 Data entry 28 Phonebook 21 Speed dial number 22 Emergency call 17 External call 16 F Features
22. g the FCN key while off hook It dis plays a list of features that may be activated while on a call Available features depend on the configuration of your communication server The up down icons indicate that there are additional menu items The Exit softkey will take you back to the active in call display Active in call Display PBX Line 1 Spkr Tran Conf More This display shows that you are on an active telephone call on line 1 Addi tional information may display about the call The available softkeys allow you to convert the cal transfer the call Pres tures placing a ca to the speakerphone place the call in conference or 5 the More softkey for additional call handling fea Il on hold muting a call and redialing a number Hold Mute Red More 10 Status Bar Indicators Indicator Function PS Qui The signal strength icon indicates the somos O strength of the signal and can assist the user in determining if the handset is moving out of range ES HE 2 n 2 4 R The voicemail icon is activated when a new voicemail message is received this is available when the feature is supported by the phone emulation The battery icon indicates the amount of Co r5 gt ur charge remaining in the Battery Pack When only one level remains the Battery Pack needs to be charged E 4 he speakerphone icon displays when the speakerphone is
23. gative reply Press to reply No to a displayed question Phbk Phonebook Opens the phonebook Play Play Plays the selected ring tone Prof Profile Opens the Profile menu Redl Redial Displays a list of the last 10 numbers dialed Save Save Saves the current entry to the phonebook Set Set From the speed dial assignment display opens the phonebook listing for assigning a phonebook entry to a speed dial key Spd Speed dial Opens the list of speed dial numbers Spkr Speakerphone Toggles speakerphone function Tran Transfer Enables the transfer of a call to another party on a second line Unlk Unlock keys Press Unlk then the key to unlock a locked keypad View View Displays information about an entry in the phonebook Yes Positive reply Press to reply Yes to a displayed question Getting Started Your Avaya 3641 3645 Wireless IP Telephone is designed for full mobility within the workplace and operates much like a cell phone It also interfaces with the telephone system at your workplace and incorporates advanced telephony features This section covers the basic functions available in every facility For specific telephony system functions see the Facility Specific Features section or contact your system administrator Charging Your Handset The handset s Battery Pack must be charged charged for a minimum of two hours before its first use See the section Handset Accessories for complete information about charging your hands
24. he phonebook by pressing the Save softkey You may also view any entry already saved in the phonebook by pressing the View softkey 20 Phonebook he phonebook in your Avaya 3641 3645 Series Wireless IP Telephone can tore up to 20 user defined numbers Open the phonebook list by pressing he Phbk softkey from the standby mode or by pressing the Save softkey uring predial You may add delete or edit a phonebook entry open the peed dial list or start a call from the phonebook he phonebook list is sorted alphabetically If the system speed dial key as been programmed it will be listed as the first entry with a greater han symbol gt as the first character Only the system administrator may hange this entry The lt new gt option appears until the maximum number of entries has been entered Phonebook List Options If you want to Then 4 Dial number Press START or the Spkr softkey Search for an entry Press the key corresponding to the first letter of the name Use Nav Nav to edit the search characters View anentry Press NavOK Enter a new name Select the new option if available and and number press the Edit softkey to open the enter number display Delete an entry Press the Del softkey to delete an entry Edit an entry Press the Edit softkey to open the enter number display and edit the existing number Use the Nav keys to highlight and select an entry Press the Dial s
25. kep cr oa m Qa n E E o kr D i o o Advanced Features Facility Specific Features Press the FCN key while off hook to display the menu of advanced tele phony features available in your facility The features may be activated by pressing the corresponding shortcut key or by using the Nav keys to high light the option and pressing NavOK Speakerphone Your system administrator can enable or disable the speakerphone mode If the speakerphone is enabled it is activated by pressing the Spkr soft key Press the Spkr softkey again to end speakerphone mode The audio then transfers to the handset earpiece When speakerphone mode is dis abled Spkr will not appear as a softkey label Predial Predial is automatically activated when you begin pressing numbers on the keypad while in standby mode Up to 256 numbers may be pressed The call is then placed by pressing the START key NavOK or the Spkr softkey Press Save to add the dialed number to the phonebook before placing the call Predial may be disabled in the Config Menu by your system admini strator Redial The standby mode Redi softkey may be used to dial a number selected from a list of numbers that have been dialed using the predial option When it is pressed a list of the last 10 outgoing calls will be displayed Use the Nav keys to highlight the number and press START to dial the number You may save any of these numbers to t
26. oftkey to dial the number 21 gt lt S o m E Phonebook Edit Entry Options If you want to Then Dial number Press START or the Spkr softkey Assign a speed dial Press the Spdl softkey Use the Nav keys to number to this entry highlight an empty slot and then press NavOK Edit anentry Press the Edit softkey to open the enter number display and edit the existing number Return to Press the Back softkey or NavOK phonebook list Speed Dial The Avaya 3641 3645 Wireless IP Telephone can assign up to 10 speed dial keys to numbers entered into the phonebook Open the speed dial list by pressing the Spdl softkey from standby mode If programmed the first item on this list is the system wide speed dial number set by the system administrator It is specially marked with a greater than symbol gt on the left side of the row It is usually reserved for emergency situations To make a speed dial call press and hold the corresponding key for one second The system speed dial key must be pressed for three seconds The handset will display the name and number for one second before the call is dialed You may press END during this second to terminate the call You may also use the Nav keys to highlight a number or listing and then press START or the Spkr softkey to dial the number The Exit softkey returns you to the standby mode A phonebook entry may be assigned to a speed dial key fr
27. om the speed dial list Select the speed dial key that you wish to assign and then press n E 2 o D kr i o o 22 the Set softkey to open the phonebook list Use the search routine or the Nav keys to select the desired entry m Speed Dial Key 3 Choose a Number gt System Name Name Name Press NavOK to assign the selected name to that speed dial key The Back softkey returns you to the speed dial list Speed dial entries may be edited through the phonebook as described above The Config Menu When the handset is in standby mode press the Cfg softkey to enter the Config Menu This menu allows you to set user preferences Refer to the diagrams on pages 24 25 The handset cannot make or receive calls while in the Config Menu gt a Cr D 2 m 3 oD n t Menu line Config Menu 3 Info line General Settings Shortcut key Lock Keys User Profiles Phone Settings System Info Scroll through menu options by using Nav A and Nav V When an aster isk appears to the left of an option it indicates that the option is cur rently selected Press the Exit softkey to return to standby mode Use the Back softkey to return to the previous menu 23 n D E D o gt Configuration Menu Options Lock Keys User Profiles Silent Vibrate Loud Set a
28. res are available in every facility and are activated by pressing the corresponding softkey Other features such as Transfer and Conference are locally programmed and usually activated by pressing the FCN key and then the number key or keys that correspond to the pro grammed feature Contact your phone system administrator for detailed information on how to access these features in your facility Can I use the Avaya 3641 3645 Wireless IP Telephone at home Access points installed in your facility transmit the radio waves emitted by your Avaya 3641 3645 Wireless IP Telephone to the phone system which inks the handsets to each other and to the rest of the world The handset operates only within range of these access points and will therefore not work in your home How should I clean the handset Wiping the handset surface with a water dampened cloth or paper towel will remove most films or residues If the soiling is too stubborn for plain water a mild detergent solution may be used A spray cleaner may be used with care Do not spray at an angle Do not allow liquid cleaners to seep into keypad Be sure to wipe away any detergent residue with a clean water dampened cloth Do not immerse 39 T 3 a n D gt a 3 n E o RE 2 m Hs S Specifications Radio mode set by system administrtator Transmission type Transmit data rate Radio QoS
29. right side of the handset While using a headset the handset will ring according to the user profile setting established in the Headset Speaker Ring option The exter nal ring will ring according to the setting of the profile The headsets offered by Avaya are specially designed to work properly with the Avaya 3641 3645 Wireless IP Telephone Avaya does not recommend using other headsets 2 Sz 12 e n Di D 37 S o RE E Ka m p a um o Handset Administration FAQs How does the handset power off and power on The END key is the power on power off key Press and hold it to turn the handset on Turn the handset off from the standby mode by pressing and holding the END key If you in an active call end the call by pressing the END key This returns the handset to the standby mode How do I place a call and terminate a call To place a call press the START key and then dial the number End the call by pressing the END key You can also use the speakerphone instead of the START key Can I change the ring The ring is fully adjustable and may be set differently for different profiles For a complete explanation of how to change the ring see the Profile Set tings section of this guide How do I change the voice volume and the ringing volume Whether using a headset the speakerphone or the internal speaker the speaker volume for the
30. rviceable parts inside Refer servicing to qualified service personnel Operational Warnings Potentially Explosive Atmospheres Turn off your handset prior to entering any area with a potentially explosive atmosphere Do not remove install or charge batteries in such areas Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death Areas with potentially explosive atmospheres include M fueling areas such as below decks on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Areas with potentially explosive atmospheres are often posted but not always T 3 a n D gt a 3 n e o EI 4l amp o po 2 S pa o Electromagnetic Interference and Compatibility A Nearly every electronic device is susceptible to electro magnetic interference EMI if inadequately shielded designed or otherwise configured for electromagnetic compatibility Facilities To avoid electromagnetic interference and or compatibility conflicts turn off your handset in any facility where posted notices instruct you to do so Hospitals or health care facilities may be using equipment that is sensi tive to external RF energy Pa
31. s Active Telephone Soft Ring Settings Message Alert 1 Custom Noise Mode Message Alert 2 Ring in Headset Ring in Speaker Warning Tones Key Tones Push to talk Ring Cadence Ring Tone Ring Volume Vibrate Cadence Ring Delay ee ee eee ontinued on next page To change the language Press the Cfg softkey to open the Conguration Menu Select Phone Settings and then select the Language option Use the Nav keys to scroll to and select the desired language The handset menus will now display in the selected language 24 continued from previous page I Phone Settings Keypad Autolock Language Display Contrast Use Hearing Aid Use No Hearing Aid Startup Song Play inhibit Predial Enable Disable Push to Talk Default Channel gt a i Gin E E an Subscribed Channels PTT Audio Volume PTT Tone Volume System Info Phone IP Address Alias IP Address AVPP IP Address Call Server IP Call Server Port Firmware Version User Name 25 v E S o D o o gt Ss Toggle Options Some menu options that have only two possibilities operate on a toggle basis The current setting is shown on the second row of the display called the info line Press NavOK to toggle between the settings For example when Ring in Headset is the menu option Currently Speaker will show on the info line If you select Ring in Headset
32. the art commu nication device that uses radio wave technology to send and receive voice and data transmissions It is designed to operate much like a cell phone However the handset uses the private telephone system installed in your facility and will not operate outside the area covered by this system About This Guide This guide is meant to provide general information about your handset Contact your system administrator for additional information on how your handset functions within your telephone system This guide includes infor mation about e The Handset e Getting Started e Advanced Features Handset Accessories e Handset Administration Table of Contents The Handset ccce ananda 8 Modes 01 0 8 Menu Navigation Shortcut Keys Handset Displays Status Bar Indicators Softkey Labels Getting Started ic Charging Your Handset Indications of Low Battery Basic Handset Operation Summary Advanced Features si tee ot tn Facility Specific Features Speakerphone Predial Redial Phonebook Phonebook List Options Phonebook Edit Entry Options Speed Dial The Config Menu Config Menu Options Toggle Optio User Profile Settings Changing Ring Settings Default Profile Settings Data Entry and Editing Push to talk PTT PTT Operation Summary Handset Accessories
33. the ring Press the volume up down buttons on the side of the handset during ringing The default ring volumes are set in the Config menu Press the Spkr softkey and speak towards the handset Note that this feature may not be activated in your communication server If you want to Then Adjust the speaker volume Adju st the headset volume Place a call on hold Resume a he Mute unmu d call te the micro Ha phone ng up Change profile Edit the phon Display addi ebook tional features Turn on the backlight Press the volume up down buttons on the side of the handset during the call Press the volume up down buttons on the side of the handset during the call Press the Hold softkey Press the LINE key followed by the line number key Press the Mute softkey Press the END key Be sure to do this at the end of each call to return to the standby mode Press the Prof softkey in standby mode and use the Nav keys to select a new profile The selected profile is marked with an asterisk Press the Phbk softkey from standby mode During call press the FCN key to display additional features that have been customized for your facility The backlight comes on when any key is pressed or when there is an incoming call and stays on for 10 seconds It turns off after 10 seconds if another key is not pressed within that period 19 ex
34. the status row indicates the charge amount remaining Additionally the handset will sound warning tones a nd display the Battery Low message when there are fewer than two minutes of talk time remaining A melody will play when the handset is powered on for the first time after being fully charged unless this feature has been disabled Eac Pack type has a different melody h Battery See your system administrator if you have questions about the type of Bat tery Pack you have been issued A The type of Battery Pack is printed on the label Remove the Battery Pack and view the label to deter mine the type of Battery Pack you have been issued 31 x a Sa 12 e n Di D 2 n o pu o D Dn o o pan D o o About Chargers Three charger models are available for the Avaya 3641 3645 Wireless IP Telephone The Single Charger will charge a single handset with an installed Battery Pack The Dual Charger will charge the h spare Battery Pack The Quad Charger can charge up to fo at a time Any Avaya 3641 3645 Battery Pack can be char charger The Single and Dual Chargers allow the handset to remai andset and a ur Battery Packs ged in any n operative in speakerphone mode or with a headset while charging Handsets may be charged while in standby mode while in an active call or while turned off Place the Single or Dual Charger on a flat
35. trength icon in the same location as the voicemail icon Softkey Labels The bottom row of the handset displays labels associated with the four softkeys just below it When a softkey is active a label appears to describe its function Pressing the softkey will activate the feature When additional softkeys are available Nav arrows appear to the left and right of the soft key labels Press or lt to view the additional softkey labels These are some of the softkeys you will see D T 3 n D Label Description Action Back Go back Returns to the previous menu display CAPS Change case Toggles to allow a change in case when caps entering alphabetical text Clr Clear Deletes the entry Cncl Cancel Returns to the previous menu display without saving any data that might have been entered Conf Conference Enables a conference call with two parties on two active lines Del Delete Deletes the character to the left of the cursor Done Finished Exits a list when more than one selection is possible Edit Edit Opens an editing window so you can change information about an entry in the phonebook Exit Exit Exits out of the menus Hold Hold Places a call on hold Cfg Configure Opens the Config Menu More Additional Displays additional set or sets of softkeys available available softkeys 13 The Handset Label Description Action Mute Mute Toggles to mute or unmute the microphone No Ne
36. tton to begin transmitting on the different channel Press the END key to end the telephone call Now you can hear the PTT call Press and release the TALK button Select the priority channel from the list Press and hold TALK then speak Press the END key to exit the PTT call Use the Up and Down volume buttons on the side of the handset Press the START key PTT transmissions will be pre empted by the telephone call Press the START key and dial the number PTT transmissions will be pre empted during the telephone call Change to a different profile Silent and Vibrate disable PTT by default or unsubscribe from all PIT channels Open the Config Menu and select Push to talk Select Subscribed Channels and then select the channels you want to add Subscribed channels are marked with an asterisk Handset Accessories Accessories for the Avaya 3641 3645 Wireless IP Telephone include three different charger models three different Battery Pack models a headset and several carrying options Battery Packs The Battery Packs must be recharged periodically Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state Three Battery Pack options are avai able Type Talk Time Standby Time Charging Time Standard 4 hours 80 hours 2 Extended 6 hours 120 hours 3 Ultra Extended 8 hours 160 hours 4 hours hours 0 5 The Battery Pack icon on
37. v keys just below the softkeys are used to navi gate through menu options These are referred to in this guide as Nava NavY Nav 4 and NavOK Shortcut Keys When a menu is displayed a shortcut key may be displayed on the right edge of the menu line Press the corresponding number on the keypad to activate the corresponding menu option Handset Displays The top row of the display provides status indicators for various handset conditions It is referred to as the status bar The middle lines display information about the handset identity user pro file calls in progress menu options and data from telephone The bottom row displays softkey labels Standby Mode Display ul E Extension Ext 555 John Doe User name 07 05 12 19p Date time User Profile Loud profile Default PTT 1 General Channel Softkey labels This display shows that there is excellent signal strength a voicemail mes sage is waiting a text message may be retrieved the Battery Pack is fully charged the extension number assigned to this handset is 555 the date is July 5 the time is 12 19 p m the user profile is Loud and the default PTT channel Avaya 3645 model only is 1 General Press Nav lt or gt to dis play the second set of available softkeys Phbk Red Spdi HE 2 n 24 R The Handset Feature Menu Display Park Unpark SAC Forward This display is reached by pressin

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