Avaya 1100 Series IP Phone User Manual
Contents
1. Oe Whe Semen anced anes 6 DenAn regulatory notice for Japan 2 4 7 Introduction 0 0c eee eee eee 9 Description 2 avec dea ee eee eee ge ea ee eae eee 9 FOAUICS aa ecu ober a eee hes a eae aed eae bees 10 Call Server Support 0 000 c eee eee eee 11 Avaya 1100 Series Expansion Module display 11 Adjusting the Avaya 1100 Series Expansion Module display screen contrast 12 Backlight cis creed eed ete yh ate wafer Goa a ei 12 ICONS EAE tat ae ek w dete ee een ey as Pee 13 Setup and assembly 200 cece eee eee eee 14 Installing the Avaya 1100 Series Expansion Module 14 Avaya 1100 Series Expansion Module startup initialization 17 Using the wall mount option 000 eee eee 18 Adjusting the tilt base 0 0 0 18 Avaya 1100 Series Expansion Module programming 20 Regulatory and safety information Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occu2. not light up or lights up and then goes blank or fails to begin flashing check that the Expansion Module is correctly installed and configured Expansion The Expansion Module display flashes until it Module establishes communication with the IP Deskphone establishes If the Expansion Module display does not stop communication e with the flashing communication has not been established with the IP Deskphone Check that the Expansion IF Deskphone Module is correctly installed and configured Setup and assembly Table 2 Initializing Expansion Module Part 2 of 2 Phase Description Software The Expansion Module software is distributed upgrade together with the IP Deskphone software as a part of the application When the IP Deskphone detects a new Expansion Module the software version of the Expansion Module is compared to the version of the Expansion Module software stored on the IP Deskphone If the software of the Expansion Module is different the IP Deskphone version of the software is uploaded to the Expansion Module After the updating of the Expansion Module completes if needed the software now present on the Expansion Module runs the Expansion Module Using the wall mount option IP Deskphone and the Avaya 1100 Series Expansion Module combination can be wall mounted using the wall mount template provided Adjusting the tilt base The Avaya 1100 Series Expansion Modul
3. source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Contents Regulatory and safety information 5 UMS o raae Siete nee eet etn wee dates
4. AVAYA Avaya 1100 Series Expansion Module for SIP Software User Guide Communications Server Document Status Standard Document Version 02 01 Part Code NN43110 301 Date August 2010 AVAYA 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information desc
5. TY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS
6. d safety information RT VAP OTLEY a VREO LCA SSL Sela Re EITE HDNET Hat HA IC HE CIE LVR Y ROZ LO FSV Table 1 lists EMC compliance for various jurisdictions Table 1 EMC compliance Jurisdiction Standard Description United States FCC CFR 47 Part Class B Emissions FCC Rules for Radio 15 Frequency Devices Canada ICES 003 Class B Emissions Interference Causing Equipment Standard Digital Apparatus Australia New AS NZ CISPR22 Class B Emissions Information technology Zealand CISPR 22 equipment Radio disturbance European EN 55022 Class B Emissions Information technology Community equipment Radio disturbance EN 55024 Information technology equipment Immunity characteristics Limits and methods of measurement EN 61000 3 2 Limits for harmonic current emissions equipment input current lt 16 A per phase EN 61000 3 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current lt 16 A Japan VCCI Regulations for voluntary control measures Other This equipment complies with the CE Marking requirements C EU Countries This device complies with the essential requirements and other relevant provisions of EMC and LVD directives A copy of the Declaration may be obtained from http support avaya com css appmanager public support Regulatory and safety information DenAn regulatory no
7. e stand provides a continuous tilt adjustment so the tilt angle matches the IP Deskphone stand angle while accommodating variations in the desk surface A clamp mechanism is used to unlock and lock the foot stand angle from wall mount to desktop configuration CAUTION Do not over tighten the wheel on the Expansion Module Setup and assembly The Expansion Module is tightened by turning the wheel clockwise and loosened by turning the wheel counter clockwise Turn the wheel clockwise on the back right side if viewed from the front of the Expansion Module to loosen the stand hinge Adjust the angle of the IP Deskphone using the tilt lever When the IP Deskphone is set to a preferred angle turn the wheel counter clockwise on the back of the Expansion Module to tighten the stand hinge and lock the stand at the same angle as the attached IP Deskphone Avaya 1100 Series Expansion Module programming Avaya 1100 Series Expansion Module programming When an Avaya 1100 Series Expansion Module is installed on an IP Deskphone the controls and settings of the IP Deskphone control the IP Deskphone and the Expansion Module For more information about controls settings and programming of your Expansion Module through your IP Deskphone see your IP Deskphone User Guide e Avaya 1120E IP Deskphone with SIP Software User Guide NN43112 110 e Avaya 1140E IP Deskphone with SIP Software User Guide NN431 13 110 e Avaya 1165E IP Deskph
8. e with the flashing effect performed by the Expansion Module Setup and assembly Setup and assembly The Avaya 1100 Series Expansion Module mounts on the right side of the IP Deskphone The Expansion Module snaps into the Accessory Expansion Module AEM on the back of the IP Deskphone using the desk mount bracket and structural baseplate supplied with the Expansion Module Installing the Avaya 1100 Series Expansion Module Use the following instructions to install the Avaya 1100 Series Expansion Module CAUTION Damage to Equipment To avoid damaging the equipment remove the power PoE cable or local power from the IP Deskphone before connecting the Expansion Module Setup and assembly 1 Press the tilt lever to adjust the stand angle on the IP Deskphone You can adjust the stand angle to maximum instead of removing the stand See Figure 2 Figure 2 Adjusting the stand angle on the IP Deskphone 2 At the back of the IP Deskphone remove the rubber plug from the AEM port Place the connecting arm of the Expansion Module behind the IP Deskphone and align the Expansion Module connection plug to the AEM port on the back of the IP Deskphone 3 Insert the screws in to the top and bottom holes of the connecting arm of the Expansion Module and tighten until snug See Figure 3 on page 16 Setup and assembly Figure 3 Connecting the Expansion Module Wy is Attachment X7 screws 4 If conn
9. ecting a second or a third Expansion Module repeat steps 2 to 4 Note The second Expansion Module is attached to the right side of the first Expansion Module The third Expansion Module is attached to the right side of the second Expansion Module 5 Adjust the height of the IP Deskphone tilt adjustment to a comfortable viewing angle Then adjust each of the Expansion Module footstands so they are flush to the desk surface Turn the wheel on the back right side of the Expansion Module to the right if viewed from the front to tighten the Expansion Module WARNING Do not over tighten the wheel on the Expansion Module 6 Connect power to the IP Deskphone The Expansion Module powers up Note The Expansion Module uses the electrical connection of the IP Deskphone for power It does not have its own power source Setup and assembly Avaya 1100 Series Expansion Module startup initialization After the Avaya 1100 Series Expansion Module is installed and powered up on the IP Deskphone the Expansion Module initializes Table 2 on page 17 lists the initialization process for the Expansion Module Table 2 Initializing Expansion Module Part 1 of 2 Phase Description Expansion The self test confirms the operation of the Module performs Expansion Module local memory CPU and other self test circuitry While undergoing this self test the Expansion Module display lights up Note f the Expansion Module display does
10. gation key to aC o increase or decrease the display z contrast level 2 Choose one of the following Set Back Press the Set context sensitive soft or key to save the changes and return to the Display menu Press the Back context sensitive soft key to keep existing configurations and return to the Display menu Backlight The Avaya 1100 Series Expansion Module has a firmware controllable backlight The Expansion Module draws power from the IP Deskphone and requires no external power adapter Because of the higher power consumption of the backlight if the IP Deskphone is connected using PoE backlight is not supported otherwise the Expansion Module can still operate normally Introduction The type of power supply to the IP Deskphone controls what is functional on the Expansion Module The Expansion Module backlight can only light when the local 48V power supply is present On the other hand either local 48V power supply or Power over Ethernet PoE to the IP Deskphone will power all of the Expansion Module s other functionality To have the backlight on for the Expansion Module the IP Deskphone should be powered by AC global power supply only Icons The Avaya 1100 Series Expansion Module supports the same icons and cadences that appear on the IP Deskphone line keys Icons on the display can flash at pre defined intervals to indicate different status The flashing interval is defined by the IP Deskphon
11. list or the address book as sources Note The use of the USB device to navigate on the Expansion Module display area is not supported The cursor guided by a USB device will not move out of the main display to the Expansion Module Call Server Support There is no specific dependency on the Call Server for the Avaya 1100 Series Expansion Module to be functional However the Friends list and the Presence notification are Call Server dependant and may require changes to the user package of your IP Deskphone Contact the system administrator or service provider for further information Avaya 1100 Series Expansion Module display The Avaya 1100 Series Expansion Module is equipped with a graphical pixel based grayscale LCD display area beside the 18 line feature keys see Figure 1 on page 10 Each of the 18 physical keys on the Expansion Introduction Module has a 10 character display label This label is set automatically however you can edit the label using the controls on the IP Deskphone Adjusting the Avaya 1100 Series Expansion Module display screen contrast To adjust the Avaya 1100 Series Expansion Module screen contrast press the Prefs context sensitive soft key select Display and select Contrast Note Contrast adjustment on the Expansion Module is controlled by the same control the IP Deskphone uses for the main display To adjust the Expansion Module display screen contrast a 1 Press the Left Right navi
12. odules Note The power adapter of the IP Deskphone can only supply enough current for 3 Expansion Modules For the purposes of this release only 3 Expansion Modules are supported by the IP Deskphone Figure 1 on page 10 shows the Avaya 1100 Series Expansion Module Introduction Figure 1 Avaya 1100 Series Expansion Module Features The Avaya 1100 Series Expansion Module has the following features e The IP Deskphones can have up to 54 additional feature keys when three Expansion Modules are added e A desk mounted bracket and structural baseplate support the connection of an Expansion Module o an IP Deskphone or to another Expansion Module e IP Deskphone and Expansion Module combination can be wall mounted using the wall mount template provided e Power supplied directly by the IP Deskphone e Backlight and adjustable contrast Introduction Note f the IP Deskphone is powered using PoE Power over Ethernet the backlight of the Expansion Modules is disabled e The Expansion Module displays similar graphics for the key label and icons as are displayed on the main IP Deskphone e Programmed keys are stored in the user profile You can maintain your list of programmed feature keys You can program the feature keys as 1 Speed Dial 2 Presence 3 Send IM 4 Call Forward 5 Do Not Disturb e You can automatically populate the unused Expansion Module feature keys using the friends
13. one with SIP Software User Guide NN431 70 100
14. r in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Attention The user should not make changes or modifications not expressly approved by Avaya Any such changes could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Warnings e This is a Class B product In a domestic environment this product can cause radio interference in which case the user must take adequate measures e Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device ORS TAP TS EB he CV CC 1 DRZE 7 7A BREET CT TORET RRS OAT SOLER AME LTWETA IO Regulatory an
15. ribed or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTI
16. tice for Japan A Warning Please be careful of the following while installing the equipment Please only use the Connecting cables power cord AC adaptors shipped with the equipment or specified by Nortel to be used with the equipment If you use any other equipment it may cause failures malfunctioning or fire Power cords shipped with this equipment must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury s ARRERSICBAACH AFOOT EE RTL ERF ACPA FSREOMAIS GF RNa ANTRE Mt MERIT MEC RACES Ra Een ORE EAA CME PREF R KKORMBLERSECERHVET BSN CHVET HERO BRAK EHO asl IISRALELY CCEA LEER RRE FORE KROPAERGEASHMORALCESCEMBVET Regulatory and safety information Introduction Introduction This document describes the Avaya 1100 Series Expansion Module with SIP Software and how to use it with the IP Deskphone Description The Avaya 1100 Series Expansion Module SIP Firmware is supported on the following IP Deskphones e Avaya 1120E IP Deskphone e Avaya 1140E IP Deskphone e Avaya 1165E IP Deskphone The Expansion Module is a hardware accessory that connects to the IP Deskphone and provides additional line appearances and feature keys Up to three modules are supported The Avaya 1120E IP Deskphone Avaya 1140E IP Deskphone and Avaya 1165E IP Deskphone can have up to 54 additional line feature keys with three Expansion M
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