Avanti CF6216E Freezer User Manual
Contents
1. AVAYA 201 Type Module Recorder Interface Users Guide 555 250 704 Issue 2 July 2006 2006 Avaya Inc All Rights Reserved NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no responsibility for any errors Changes or corrections to the information contained in this document may be incorporated into future issues YOUR RESPONSIBILITY FOR YOUR SYSTEMS SECURITY Avaya Inc does not warrant that this product is immune from or will prevent unauthorized use of common carrier telecommunication services or facilities accessed through or connected to it Avaya Inc will not be responsible for any charges that result from such unauthorized use Product administration to prevent unauthorized use is your responsibility and your system manager should read all documents provided with this product to fully understand the features available that may reduce your risk of incurring charges OBTAINING PRODUCTS To learn more about Avaya Inc products and to order any of these products access the Avaya web site at Www avaya com THE CE MARK If the CE mark is affixed to this equipment it means that it conforms to the European Union Electromagnetic Compatibility Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC Overview The 201 type Module Recorder Interface is an optional device that when installed with the Av2. aya 2420 Digital Telephone allows you to record telephone conversations In addition this module allows you to use the two headset jacks on the 20 type stand rather than a single headset jack directly connected to the 2420 telephone NOTE Disconnect the 2420 telephone from the wall jack and remove power before removing and or installing the 201 type module Refer to the 20 Type Stand 200 Type Module Analog U S Adjunct Interface and 201 Type Module Recorder Interface Installation and Safety Instructions 555 233 132 for more information Requirements The 201 type module requires the installation of the 20 type stand Refer to the 20 Type Stand 200 Type Module Analog U S Adjunct Interface and 201 Type Module Recorder Interface Installation and Safety Instructions 555 233 132 for more information Switch Settings Two sets of switches are provided on the 201 type module allowing you to e enable disable the beep tone that alerts callers when you are recording the call in progress e specify whether the single headset jack on the 2420 telephone or the dual headset jacks on the 20 type stand are active NOTE The headset jacks on the 20 type stand and the one on the 2420 telephone cannot be active simultaneously Refer to the 20 Type Stand 200 Type Module Analog U S Adjunct Interface and 201 Type Module Recorder Interface Installation and Safety Instructions 555 233 132 for more information Headsets Supported T
3. g features may be subject to federal state and local laws rules or regulations and may be prohibited pursuant to the laws rules or regulations or require the consent of one or both of the parties to the conversation Customers should familiarize themselves with and comply with all applicable laws rules and regulations before using these features Troubleshooting Visual Power Indicators The 2420 telephone display provides visual indication whether the module has power To view the power status select the Options softkey from the 2420 telephone Home screen and then select the Self Test feature button indicates that the module is not receiving power or is not operating properly 1 indicates that a single module is receiving power and is operating properly 2 indicates that two modules are receiving power and are operating properly Resolving Problems If the module is not receiving power or you do not receive dial tone refer to the following information to resolve the problem PROBLEM MODULE DOES NOT HAVE POWER 1 Verify that all cords are securely connected at both ends 2 Verify that the line cord connecting the auxiliary supply to the telephone is an 8 wire cord 3 Verify that the 20 type stand is connected to the 2420 telephone PROBLEM THE MODULE DOES NOT HAVE DIAL TONE 1 Verify that the module has power Check the visual indicator on the telephone display 2 Verify that all cords on the modu
4. g sections explain how to use the features of the 201 type Module Recorder Interface For more information consult your system manager Adjusting Headset Volume When you are using headset jacks connected to the 20 type stand use the volume control buttons on the 2420 telephone to adjust the volume of these headsets The volume control buttons are located to the left of the numeric dialpad on the 2420 telephone For more information see the 2420 Digital Telephone User s Guide 555 250 701 NOTE When you are using dual headsets use the Headset and Mute buttons on the 2420 telephone to control these headsets Recording a Telephone Conversation If a recording device is connected to the 201 type module you can record your telephone conversation by pressing the Record button on the device Depending on the 201 type module switch setting the caller may hear a beep tone when you are recording a conversation This tone alerts the caller that the conversation is being recorded 201 Type Module Recorder Interface The 201 type Module Recorder Interface is designed for recording calls on a standard tape recorder A recorder with AGC Automatic Gain Control is recommended With this interface a warning tone a soft beep repeated every 13 5 seconds notifies the agent and the calling party that the call is being recorded Be aware that this tone may be a legal requirement IMPORTANT The use of service observing features and call recordin
5. he headset adapter cord used with the 2420 telephone is not compatible with the headset jacks on the 20 type stand When the 20 type stand is installed a separate adapter cord Quick Disconnect to Black Ru part ID 407721034 is used with the headset jacks on the 20 type stand Unlike the headset jack on the 2420 telephone the headset jacks on the 20 type stand are intended for use without an auxiliary amplifier base unit M12LUCM or amplifier adapter cord HIC 1 The Quick Disconnect to Black RJ adapter cord is not compatible with the headset jack on the 2420 telephone The following headsets are supported Starset top H31 e Mirage top H41 Mirage top H41N e Supra Monaural top H51 Supra Monaural NC top H51N e Supra Binaural top H61 Supra Binaural NC top H61N Encore Monaural Voice Tube H91 Encore Monaural NC top H91N Encore Binaural Voice Tube H101 Encore Binaural NC top H101N Tristar Voice Tube top H81 Tristar Noise Canceling top H81N Duoset Supra Starter Voice Tube H141 Headband only Duoset Supra Starter NC Noise Canceling top H141N Headband only Duoset Earset Starter Voice Tub top H141 Earhooks only Duoset Earset Starter NC Noise Canceling top H141N Earhooks only Duoset Starter Special VT Voice Tube top H141 Headband amp Earhooks Duoset Starter Special NC Noise Canceling top H141N Headband amp Earhooks Using the 201 Type Module Recorder Interface The followin
6. le the 20 type stand and the auxiliary power supply are securely connected at both ends 3 Verify that the switches on the module are set correctly For more information refer to the 20 Type Stand 200 Type Module Analog U S Adjunct Interface and 201 Type Module Recorder Interface Installation and Safety Instructions 555 233 132 Check with your system manager to make certain that the 2420 telephone has been administered correctly 5 Connect the affected module with another 2420 telephone that has a working module If the module being tested still does not work it is faulty If the module being tested works with the other telephone try the working module taken from the other telephone and connect it to the telephone experiencing the problem If this module does not work the telephone is faulty PROBLEM THE 2420 TELEPHONE DOES NOT HAVE DIAL TONE 1 Make sure the handset and line cords at your 2420 telephone are securely connected at both ends 2 If there is still no dial tone check with your system manager to verify that your telephone is administered correctly 3 If the telephone is administered correctly but there is still not dial tone remove power Remove the module and refer to the 20 Type Stand 200 Type Module Analog U S Adjunct Interface and 201 Type Module Recorder Interface Installation and Safety Instructions 555 233 132 If the 2420 telephone without the module has dial tone connect the module to another
7. telephone a If the module works in the new telephone the 2420 telephone to which the module was originally connected is faulty b If the new 2420 telephone after the module has been connected does not work the module is faulty 4 Ifthe original 2420 telephone without the module still does not work find a working 2420 telephone Unplug this telephone from its modular wall jack Plug your 2420 telephone into that jack and verify that it gets dial tone 5 If the original 2420 telephone still does not work plug the working 2420 telephone into your modular wall jack If the working 2420 telephone has dial tone your own telephone is faulty See your system manager Problems Related to External Recorders The following problems may occur with some external recording devices connected to the 201 type module PROBLEM RECORDING DEVICE DOES NOT START OR STOP The recording device should be set to voice activated mode Refer to the recording device s user instructions PROBLEM LEVEL OF RECORDING IS TOO LOW OR HIGH Adjust the volume control on the 2420 telephone during the recorded conversation A recording device with AGC Automatic Gain Control is recommended
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