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Aspire Digital 8930Q Laptop User Manual

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1. dH 8M eyezy SLND Lira PIIPZV 21581 28M HAdNS 98USF68 5541 ZHINEE AC 241 Odd VIVS vlvse 7989 9 IUIN pues P429 ss idxa 08 6 2 ebpiig ynos 9195 neg 7175 sng 55914 3 24 kiss uog Ae dsig Srr a aes HAINIGOS 9901 008 V982d 662 VOILLNVO2 d L beLsay YHON 3124 NXN 19 OJ3u02 ONWIGOS INOT 9901 008 ZHIN9901 008 299 8Sd WOT 2595 8 YOSNAS TVvIW33H1 S9 Stid 6521 N39 1 NAYNsAd Chapter 1 Board Layout Top View CN2 LCM Cable CNTR Power Board FFC CNTR LED Board Cable CNTR mami wam CN14 MDC CNTR M EN NE NE BT Cable CNTR CN11 Touch Pad FFC CNTR Media consle Board CNTR Chapter 1 Bottom View Chapter 1 OO 2 CN euso 3 CN500 FAN Cable CNTR HDMI Port Jack503 Line in jack Theme DIMM Socket PCI E Socket CN504 PCI E Socket CN509 VGA Card Socket Your Acer Notebook tour After knowing your computer features let us show you around your new Aspire computer Front View r n 6 Chapter 1 9 Two internal stereo microphones for sound recording Display
2. H T TI TA T TT H K L font Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the separate keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry Scroll Lock When Scroll Lock is on the screen moves one line up or down when you lt Fn gt lt F12 gt press the up or down arrow keys respectively Scroll Lock does not work with some applications Chapter 1 17 Windows Keys The keyboard has two keys that perform Windows specific functions Windows Pressed alone this key has the same effect as clicking on the Windows key Start button it launches the Start menu It can also be used with other keys to provide a variety of functions lt amp gt Open or close the Start menu lt amp gt D Display the desktop lt amp E Open Windows Explore lt gt lt F gt Search for a file or folder amp lt G gt Cycle through Sidebar gadgets lt gt lt gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain lt gt M Minimizes all windows lt amp gt lt R gt Open the Run dialog box lt gt T Cycle through programs on the taskbar lt gt lt
3. rt poe NJ paranqa QU 8 Remove HDD module as shown 9 Remove FAN cable from the machine 10 Loose the FAN screw Chapter 3 11 Take out the system fan from the main unit as shown Removing the Thermal Modules the CPU 12 Remove the two screws holding the finger heatsink 13 Detach the finger heatsink from the main board 14 Then take out the CPU heatsink from the main board 15 Use a flat screwdriver to release the CPU lock Turn counter clock wise then remove the CPU carefully e 12804426032300 B angu S N TETOESO 4 16 Remove the Express dummy card 58 Chapter 3 Removing the ODD 18 Remove the screw fastening the optical disk drive module on the bottom 19 Use a tool to push the optical disk drive module outwards and remove the ODD module the Hinge cover 20 Remove two hinge cover screws 21 Then detach the Hinge cover from both side Chapter 3 59 Removing the BTCB screws 22 Loose 31 screws from BTCB 23 Detach Switch cover RE us mr Sere Sa a sanu mamana w eee ews ens ess y 1 4 ya va y y y 24 Disconnect Media board FFC from the Switch cover 60 Chapter 3 25 Then remove the switch cover
4. 74 Chapter 4 System CMOS checksum bad Default configuration used System timer error Real time clock error Previous boot incomplete Default configuration used Memory size found by POST differed from CMOS Diskette drive A error System cache error Cache disabled CPU ID DMA Test Failed Fail Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits nnnn Fixed Disk n 70 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Run Load Default Settings in BIOS Setup Utility RTC battery System board Run Load Default Settings in BIOS Setup Utility DIMM System board Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page System board System board DIMM System board DIMM System board Software NMI Failed DIMM System board Run Load Default Settings in BIOS Setup Utility RTC battery System board Run Load Default Settings in BIOS Setup Utility RTC battery System board DIMM BIOS ROM System board
5. 8X 16X 10 24X M2 12812 1X126 Imm SLIM EN 1510B0468002 ASSEMBLY BEZEL ODD OFFLINE SCREW 120040 605240036901 SCREW 1 M2 0 4mm M 4 5mm 0 5mm BNI PATCH 3 60608022140 LABEL BLANK REEL 60mm 20mm EM 2 151080468001 ASSEMBLY BEZEL ODD OFFLINE 0I 2 BRACKET 6053B0031001 BRACKET BOTTOM ODD SECC TE PART NANE PART NO DESCRIPTION 104 Chapter 6 SCREW 125030 6052A0034902 2217 604280084401 606080238501 PART NAME PART NO Chapter 6 SCREW 1 M2 5 3mm M 4 5mm 0 8mm PATCH MODULE DVBT CARD MINI CARD LABEL BLANK REEL 40mm 20mm DESCRIPTION NN NE 105 Aspire 89300 FRU List Accessory REMOTE CONTROLLER FOMOSA21 RT 22700 008 RC804V B EU REMOTE CONTROLLER FOMOSA21 RT 22700 009 RC804V B TC REMOTE CONTROLLER FOMOSA21 RT 22700 010 RC804V B SC REMOTE CONTROLLER FOMOSA21 RT 22700 011 RC804V B EN WISTRON ACER XPRESS CARD PHONE 00 014 KIT REV 2 0 EXTERNAL ANTENNA SET 25 AAMVN 004 Adapter ADAPTER 90W 3PINS DELTA 9058 09001 013 BBEA 1 7X5 5X11 LF LEVEL4 ADAPTER 90W LITE ON PA 1900 24AR 09003 011 BLUE 1 7X5 5X11 LF LEVEL4 ADAPTER 90W HIPRO HPOL093B13P AP 0900A 001 BLUE 1 7X5 5X11 LF LEVEL4 ADAPTER DELTA 120W 19V 1 7X5 5X11 AP 12001 007 BLACK ADP 120ZB BBW FOR PB LF Battery BATTERY LI ION 8CELL SANYO AS BT 00803 024 20078 4S2P 4800MAH BATTERY LI ION 8CELL SONY 5 2007
6. None Invalid System Configuration Data BIOS ROM System board Chapter 4 75 76 device IRQ conflict Operating system not found Error Message List No beep power on indicator turns off and LCD is blank No beep power on indicator turns on and LCD is blank Run Load Default Settings in BIOS Setup Utility RTC battery System board Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board Power source battery pack and power adapter See Power System Check on page 71 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board Power source battery pack and power adapter See Power System Check on page 71 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD Reconnect the LCD connectors is blank But you can see POST on an external CRT No beep power on indicator turns on and a blinking cursor shown on LCD during POST LCD inverter ID LCD cable LCD inverter LCD System board Ensure every connector is connected tightly and correctly System board No beep during POST but system runs Speaker correctly System board Chapter 4 InsydeH2O Post Codes Sec NO EVICTION MODE DEBUG EQU 1 CommonPlatform sec la32 SecCore inc 0xC3 Enable
7. To switch between power plans 1 Mouse over the Acer ePower Management application on the Acer Empowering Technology toolbar The quick menu appears 2 Select the power plan you want to switch to You may also switch between power plans by launching the Acer ePower Management application Select the power plan you wish to switch to thenclick Apply click Apply To edit a power plan Editing a power plan allows you to adjust system settings like LCD brightness and CPU speed 1 Switch to the power plan you wish to edit 2 Adjust settings as required 3 Click Apply to save your new settings To delete a power plan You cannot delete the power plan you are currently using If you want to delete the active power plan switch to another one first 1 Select the power plan you wish to delete 2 Click the Delete Power Plan icon Chapter 1 23 Battery status The quick menu shows the remaining battery life based on current usage You can also launch the Acer ePower Management application and refer to the Battery status panel located just below the power plans Click the Battery tab to view remaining battery life battery status and remaining battery life in standby and hibernate modes 24 Chapter 1 Acer eDataSecurity Management for selected models Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons It is conveniently integrated with Wi
8. g 8 404 NO IN 139579 102185087509 62 X Chapter 6 94 011418254 48 7 9421 OYDIN 2890 2 140 ON 1978 JNVN 19 WILI 6069900862091 1 95 Chapter 6 96 TOP VIEW lt m lt gt lt gt c E uc C Lo lt gt gt 0 COVER RIGHT CR 4305 FOOT BOTTOM BACK MID SILICONE FOOT BOTTOM FRONT SILICONE 605480352601 7 cro NET 60528001230 COVER SCREW 60548046320 GASKET NI CU PNW FOF 40 8 0mm 60548036640 CIO THERMAL GASKET 10 FOAM RIGHT 60048041310 BACK MID BUMPER FRONT BUMPER CTO COVER 605480463001 60518035730 COVER CTO PC ABS DESCRIPTION PART NAME ITEM BOTTOM VIEW Chapter 6 Chapter 6 TOP VIEW 7 CTO NET 60548035260 6052800123011 SCREW 1 2 5 4 4 5mm 0 8mm BNI PATCH C RING 605480461801 FOOT BOTTOM FRONT MID SILICONE THIN 60548046300 FOOT BOTTOM FRONT SILICONE 605180285401 COVER PC ABS PVD PART NO DESCRIPTION D 60548046320 GASKET NI CU PNW 40 0mm 8 7 60548036640 FOAM CTO COVER RIGHT CR 4305 CTO THERMAL GASKET 4 COVER SCREW 6 5 2 BIM FRONT BUMPER CTO FOAM RIGHT COVER 3 BTM MID BUMPE
9. Hotmail Autos Games Messenger Careers amp Jobs Health amp Fitness 18 MSN City Guides Horoscopes Classifieds Lifestyle 41 MSN Directory Dating amp Personals Maps amp Directions Today s Picks MORE ON MSN Browse entertaining Hanukkah e cards Pinecone d cor Mery Griffin What I ve learned from life Potato latke recipe Home maintenance Test Your Celeb Smarts iren lut D co sr lt Previous Next gt Get festive Friend describes Crocodile Shop holiday Hunter s final moments ornaments FDA links lettuce E coli lights amp more 7 roads to financial ruin msn Money Stocking stuffer stocks Buy beaten up home stocks Refinance amp Save Fixed 20 vesr Fixed How to catch a hot market 15vex ved Dial up cell phone profits Adiustable Rates Why Wal Mart s stuck quit Plastics Still a good investment More Info Also on MSN Top chef offers holiday party tips Shop for fun holiday pet gifts Which new bars rank as the 10 best Diesel car sets land speed record Search listings to find a new home SIGN IN Money Shopping Travel Movies Slate Magazine Music Spaces Weather News Sports White Pages Real Estate Tech amp Gadgets Yellow Pages Don t Wait Til It s Too Late Advertisernent Help Toys for Tots make a child smile MSNBC News Bush won t be rushed on Iraq Democratic senator hospitali
10. xxxx by xxxx pixels How I get the hest display Advanced Settings Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double verticle Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned indepently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is imple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 30 Chapter 1 3 Enjoy the convenience of a well organized desktop Extend Desktop to External Monitor Grid Configuration Options About Exit MSN com Windows Internet Explorer P xr rrrnC r Y 2 MSN com x Global Acer com ad Credit Low Rates at Countrywide Web Images News Maps Shopp Search Web 2 Mail gt Shopping gt 2 Snagit Er fh B 65 gt y Page v G Tools Fraud monitoringis or Wednesday December 13 2006 Make this your homepage ng QnA msn ss Welcome Restore defaults
11. BT 00804 020 4S2P 4800MAH BATTERY LI ION 8CELL PANASONIC 5 BT 00805 011 20078 452 4800MAH BATTERY LI ION 8CELL SIMPLO AS BT 00807 015 20078 452 4800MAH Board WIRELESS LAN BOARD 512AN_MMWG KI SPM01 003 SHIRLEY PEAK 5100 MM 895361 WIRELESS LAN BOARD 533AN MMWG 5 01 001 SHIRLEY MM 895362 106 Chapter 6 Chapter 6 BLUETOOTH BOARD FOXCONN BT 21100 005 BCM2045 V2 T60H928 11 MODEM BOARD MDC 1 5 FOXCONN FX 22500 023 T60M951 36 AGERE 1 5_ 3 3V AUSTRALIA APPROVED TOUCHPAD SYNAPTICS 00372 012 56 001 POWER BUTTON BOARD 55 5 0 002 BOARD 55 50 001 TOUCHPAD BUTTON BAORD 55 ASY0N 001 BOARD 55 ASY0N 003 w l USB BOARD W O TV CABLE 55 AP50N 005 LED BOARD RIGHT 55 AP50N 006 55 AP50N 007 FINGER PRINT BOARD 55 APQ0N 001 LED BOARD LEFT 107 MEDIA BOARD MODULE 55 APQ0N 005 USB BOARD WITH TV CABLE 55 AP30N 001 TV TUNER MINI CARD AVERMEDIA DVB TU 23100 014 T A309 REV 1 0 TV TUNER MINI CARD AVERMEDIA DVB TU 23100 010 T A310 REV 1 0 FLASH MODULE 4GB INTEL KF 4GB0N 002 NVCPEMWR004G2 LF FLASH MODULE 2GB INTEL KF 2GB0N 002 NVCPEMWR002G2 LF MSI VGA Card nVidia NB9P GS GDDRIII VG9PG06 006 512M 800 2 32 32 MXM II w HDCP w Intersil PowerlC w DP support Ver A3 Yuan VGA Card nVidia NB9P GS GDDRIII VG 9PGOY 005 512M 800MHz 32 32 MXM II w HDCP w MPS PowerlC w DP support Ver A3 MSI VGA Card nVidia 9EGEH GDDRIII VG 9
12. BT Cable CNTR Chapter 5 89 Bottom View CON payo OO 2 CNN CPU Socket 3 500 FAN Cable CNTR CN503 VGA Port CN507 HDMI Port CN510 HDMI Port 8 CN513 USB Port CN515 USB Port HDD Socket DIMM Socket PCI E Socket PCI E Socket CN509 VGA Card Socket 90 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 8930Q Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 91 39180041101 ASSEMBLY MODULE USB 151080540102 ASSEMBLY CASE BOTTOM SUB 39180041001 ASSEMBLY MODULE USB 60528
13. LCD display problems or Power On Self Test POST Error Message others on page 73 Symptoms cannot be re created intermittent Use the customer reported symptoms and go problems to Power On Self Test POST Error Message on 73 Intermittent Problems on page 87 Undetermined Problems on page 88 Chapter 4 69 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 from the diagnostics diskette and start the diagnostics program 2 See if FDD Test is passed as the program runs to FDD Test 3 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the foll
14. and Tools ES 8 Decrypt File Yas Open Close PSD Edit View Tools Tasks Manage startup programs Rate and improve your computer s performance Not sure where to stat Learn how you can improve your computers performance Your computer has a Windows Experience Index base score of FIED m NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s Internet Protected Mode On Welcome Center MSNcom Windo recommended value Launch Manager Launch Manager Button Configuration Empowering Product Name Operating System Chipset m Proves sor System Memory Hard Drive 1 CD DVD Drive 1 CD DVD Drive 2 Video Page lofl Words 188 Technology E Mail Launch Manager i 9 10 AM Empowering Technology E Mail Manager Internet Browser Launch Manager Empowering Technology Manufacturer Video Memory Audio Ethernet Card 1 Value Acer Aspire 9800 Microsoft Windows Vista Home Intel 955XM 945GM PM GMS 940GML Genuine Intel R CPU T2400 87910082445 93 16 GB QF1185H CDX025H SCSI CdRom Device TSSTcorp CD DVDW TS L632D ATA NVIDIA GeForce Go 7600 256 MB Realtek High Definition Audio AVerMedia M103 MiniPCI Hybrid DVB T Marvell Yukon 88E8055 PCIE Add Asset Tag System Information Options BIOS Passwor
15. buffer Mbytes s Data transfer rate host buffer Mbytes s 100 MB Sec 5 66 5 Data transfer rate host buffer Mbytes s 100 MB Sec 1 5 Chapter 1 DVD Super Multi Interface Vendor amp model name TOSHIBA 8X TS L632D PHILIPS 8X DS 8A1P HLDS 8X GSA T20N Performance Specification With CD Diskette Transfer rate KB sec Sustained Max 3 6Mbytes sec Sustained Max 10 8Mbytes sec Enhanced IDE ATAPI compatible Applicable disc format Support disc formats Reads data in each CD ROM CD ROM XA CD 1 Video CD CD Extra and CD Plus Reads data in super Audio CD SACD Hybrid type Reads standard CD DA Reads and writes CD R discs Reads and writes CD RW and HSRW discs Reads and writes US amp US RW Reads data in each DVD ROM and DVD Dual Reads and writes in each DVD R Ver 2 0 for general DVD RW and DVD R RW 1 1 9 Reads and writes DVD R Dual 10 Reads and writes DVD RAM Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Realtek ALC889X Built in Stereo Audio Controller Audio onboard or optional Mono or Stereo Resolution 24 bit stereo full duplex HD audio Interface S PDIF output for PCM or AC 3 content Compatibility Sampling rate 1Hz resolution VSR Variable Sampling Rate Internal microphone Yes Int
16. cache Establish cache tags Enter NEM Place the BSP in No Fill mode set CR0 CD 1 CR0 NW 0 Cache Init Finished Memory DEBUG BIOS EQU 1 Chipset Alviso MemoryInitAsm I A32 IMEMORY INC OA 0 05 Detect if ECC SO DIMMs are present in the system 0x06 Verify all DIMMs are single or double sided and not asymmetric Determine DIMM size parameters Program the correct system memory frequency Determine and set the mode of operation for the memory channels 0x19 Program clock crossing registers 0x20 Disable Fast Dispatch 0x21 Program the DRAM Row Attributes and DRAM Row Boundary registers 0x22 Program the DRAM Bank Architecture register 0x23 Program the DRAM Timing amp and DRAM Control registers 0x24 Program ODT Perform steps required before memory init 0x26 Program the receive enable reference timing control register Program the DLL Timing Control Registers RCOMP settings Enable DRAM Channel I O Buffers Chapter 4 77 78 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP Clear DRAM initialization bit in the SB 0 35 Initialization Sequence Completed program graphic clocks Disable access to the XMM registers BDS amp Specific action Report the legacy boo
17. e key The Set Password box appears Set Supervisor Password Enter current password Enter New Password ConBrm New Password 2 Type the current password in the Enter Current Password field and press e Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press u to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following setup Notice Changes have been saved continue The password setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning setup Warning Invalid password Re enter Password continue If the new password and confirm new password strings do not match the screen will display the following message setup Warning Password da nat match Re enter Password 46 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay Chapter 2 Information Main Security Boot priority order 1 IDE 0 ST960821A IDE 1 MATSHIT
18. from the machine Chapter 3 61 Disassembling the Main Unit 1 Turn over the keyboard as the image shows 2 Disconnect the Keyboard FFC from the main board 3 Then remove the keyboard from the main unit Amis me M Pad Ses CT be baba 4 5 o s 4 Disconnect the FFC from the main board Loose One screws from the TPCB Disconnect the LCM cable Pull out the Power cable Pull out the Wireless antenna Release four TPCB locker then remove the TCB from machine i du o c 0 Disassembling the LED boards 62 Chapter 3 11 Loose the LED boards four screws 12 Loose four LCM hinge screws 13 Then remove LCM module from the machine Chapter 3 63 Remove baord and Main Board 14 Remove the daughter board from the machine 15 Loose two Modem card screws 16 Disconnect Modem cable 17 Remove Modem card from the M B eo BIVIRTUAL0O805002CC2310 18 Disconnect Speaker cable from the MB and loose the MB screw 19 Remove from the BTCB yay WT 20 Remove RJ11 from the BTCB 64 Chapter 3 21 Remove the USB board from BTCB Chapter 3 65 Disassembly LCM module 1 Remove six LCM bezel mylar Loose 10 LCM bezel screws Remove LCM bezel Disconnect Inverter cable and Back LED board cable Remove Inverter from BTCB Loose four LCD scrws from the hinge Disconnect C
19. install Setup defaults or correct the error Chapter 4 73 Index of Error Messages Error Code List Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh Incorrect password is specified lt No error code gt Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show lt No error code gt Thermal critical High In this situation BIOS will shut down system not show message Error Message List Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 70 Keyboard error see Keyboard or Auxiliary Input Device Check on page 70 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 70 Keyboard locked Unlock key switch Unlock external keyboard Run Load Default Settings in BIOS Setup Setup Utility Shadow RAM Failed at offset nnnn BIOS ROM es System RAM Failed at offset nnnn DIMM CONI Extended RAM Failed at offset nnnn DIMM System board System battery is dead Replace and run Replace RTC battery and Run BIOS Setup Setup Utility to reconfigure system time then reboot system
20. press the e key The Set Supervisor Password box appears Set Supervisor Password Enter New Password Contirm New Password 2 a password the Enter New Password field The password length can not exceeds 8 alphanumeric characters A Z a z 0 9 not case sensitive Retype the password in the Confirm New Password field IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Presse After setting the password the computer sets the User Password parameter to Set 4 f desired you can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears Set Supervisor Password Enter current password Enter New Password Confirm New Password 2 Type the current password in the Enter Current Password field and press e Press e twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Chapter 2 45 Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the
21. screen Also called Liquid Crystal Display LCD displays computer output Power button Turns the computer on and off Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components CineDash media The CineDash media console is a touch sensitive console entertainment interface DEM Keyboard For entering data into your computer Palmrest Comfortable support area for your hands when you use the computer Touchpad Touch sensitive pointing device which functions like a computer mouse Click buttons The left and right buttons function like the left and right left center and mouse buttons The center button serves as Acer BioProtect fingerprint reader supporting Acer FingerNav 4 way control function for selected models Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components Acer Crystal Eye Web camera for video communication for selected models 1 2 3 4 5 7 10 11 12 Empowering key Lanuch Acer Empowering Technology 13 Spakrs Left and right speakers deliver stereo audio output DEM Easy launch button Buttons for launching frequently used program 14 Chapter 1 Closed Front View 1 Speakers Left and right speakers deliver stereo audio output 52 6 in 1 reader Accepts Secure Digital SD MultiMediaCard MMC MultiMediaCard Plus MMCplus Memory Stic
22. work correctly System board Print problems Serial or parallel port device problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Chapter 4 Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard System board Touchpad does not work Reconnect touchpad cable Touchpad board System board Modem Related Symptoms Internal modem does not work correctly Modem phone port modem combo board System board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 88 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error
23. 0078001 SCREW 1 2 5 6 4 5mm 0 8mm BNI PATCH 605440076201 TAPE 25x8x0 3M8915 CABLE MYLAR 606080221401 LABEL BLANK REEL 60mm 20mm 603980023202 SPEAKER SET 40HM 2W 6 21 8X21 8X4 8mm 603980023201 SPEAKER 40HM 2W 1041 21 8X21 8X4 8mm 510B0540101 ASSEMBLY CASE BOTTOM SUB PART NO Aspire 8930Q Exploded Diagram 6 606040086501 LABEL 050 25 1 4 2 DESCRIPTION PART NAME Chapter 6 92 DESCRIPTION ASSEMBLY CASE BOTTOM OFFLINE LABEL BLANK 033 40 9 _____________60600511 90 1151080540201 PART PARI NO 93 Chapter 6 401 41 9 NOILdIU2S3d ON LNVd JWYN Lud aii dAd 58 24 NO1108 35 2 206682001609 I3N18V2 WIG OW L431 WOLLOG 3SV8 1065070955609 11 2 OW 1H9IY WOLLOG 3SV8 08607086509 1H91U 13099 39 05 NO TAN HOLVT 1056820891509 LIV8 7 JOE NOLAN WOOT HOLV 1026820816509 3201 HOLY 1198 6 4 WO1108 SN31 06F92081S09 13238 Yl 9 AB311V8 JONY 01582081509 ONM 1199 L WOOT SONM 100682081509 3201 GON Live 8 1055015 106976086509 13145 000 M18 6 2 06505 401108 0
24. 131 5 029 08 509 131 5 Wie 01 VOESNS AUu311VG WOLLOG N31X3 9NIHdS 01576086509 98845 AN3LIVG 11 224 3901 WOLLOG LIN 10197 lt 086609 381 21 2 430018 58 24 1108 1003 1077820891609 wove 2 34021 TIS QIN YOY WOLLOS 10034 1015 17087609 814 8 GIN XOVG WL VI H10013018 WOLLOG YOLVINSNI 1059950897609 HI0013019 NSNI HIE S 2245 1431 WO1108 LIN 009F808 S09 1 HSIN 1945 91 Cr 5345 QIW NOLLOG L3N HSIN 345 LI 3345 1H9IY 108 LAN 1086750895609 y HSIN 743 81 M31A WOLLOE 31021 TIS INOHJ WOLLOG 1004 0069 7087509 14093 MIG 61 31 01 Wu 01 JOJ 137570 1088 087509 13MSV9 418 Oc 7 9 0 8 080701404 13 5 9 10181608 609 1345 9 100 1 M18 12 i Uu o uugi uucgz ui Sud D2 IN L3NSVO O9 v 008r G09 22 2 0 S 6 Yd Sud LaMSV9 101616087609 13MSV9 M18 2 2 WO 110 JOJ NO IN 13 5 9 10202208 7 09 TWWUSHL 13MSV9 012 72 2 ww 9 9 JOJ 13 5 9 1068150875609 139519 VOA WIE 52 104 MNd NO IN 1 WOLLOG L34SVO 13MSV5 HIG 92 0 UO 52 yd Sud 1 L3MSVO 10216087609 12 uug wuo g uug 0y jO4 13 5 9 13 9 012 82 uug
25. 17 18KB FV1 89KS BLACK __ KB INT00 310 NORWEGIAN GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK KB INTOO 311 LUXEMBOURGISH GLOSSY KEYBOARD 17 18 1 88KS BLACK KB INT00 312 KOREAN GLOSSY KEYBOARD 17 18KB FV188KS BLACK _ KB INT00 313 JAPANESE GLOSSY KEYBOARD 17 18KB FV1 89KS BLACK _ KB INT00 314 ITALIAN GLOSSY KEYBOARD 17_18KB FV1 88KS BLACK _ KB INT00 315 ISRAEL GLOSSY KEYBOARD 17 18KB FV1 89KS BLACK _ KB INT00 316 IRISH GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK _ KB INT00 317 HUNGARIAN GLOSSY KEYBOARD 17 18KB FV188KS BLACK _ KB INT00 318 GREEK GLOSSY KEYBOARD 17 18 1 89KS BLACK KB INT00 319 GERMAN GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK _ KB INT00 320 FRENCH GLOSSY KEYBOARD 17 18KB FV1 89KS BLACK _ 00 321 FINNISH GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK KB INT00 322 DUTCH GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK KB INT00 323 DANISH GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK KB INT00 324 CZECH GLOSSY KEYBOARD 17 18KB FV188KS BLACK _ KB INT00 325 TRADITIONAL CHINESE GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK KB INT00 326 CANADIAN FRENCH GLOSSY KEYBOARD 17 18 1 89KS BLACK KB INT00 327 BRAZILIAN PORTUGUESE GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK _ KB INT00 328 BELGIUM GLOSSY KEYBOARD 17_18KB FV1 88KS BLACK _ KB INT00 329 ARABIC ENGLISH GLOSSY KEYBOARD 17 18KB FV1 89KS BLACK KB INT00 330 ARABIC FRENCH GLOSSY KEYBOARD 17 18K
26. 2 5X0 45 86 APQON 001 SCREW I M2 5 3MM M 4 5MM 0 8MM NI 86 AP50N 001 PATCH SCREW BNI PAT 86 TLTON 002 SCREW PAN M2 0 4 6 0MM MACH 3 0MM 86 AP50N 002 0 7 CROSS SCREW 86 006 86 001 SPEAKER SET W SUB WOOFER 23 AP50N 002 SPEAKER SPEAKER SET FRONT 23 AP50N 003 Chapter 6 117 118 Chapter 6
27. 20mm INSULATOR HDD LUMIRROR SIO AL SCREW WI 30030M 5 0Dx1 5T NI HARDEN DESCRIPTION 99 4 606080221401 LABEL BLANK REEL 60mm 20mm SCREW W130030H05 D 5T NI HARDEN SCREW WI 30030M 5 0Dx 1 5T NI HARDEN INSULATOR HDD LUMIRROR SIO AL 12 5MM DESCRIPTION 100 Chapter 6 3 6021B0094601 MEMORY MODULE 268 3 8500 0083 204 256MX64 0 15ns 7 UB 2 602180094501 MEMORY MODULE IGB PC3 8500 DDR3 204P 128MX64 0 15ns 7 UB 60608022140 LABEL BLANK REEL 60mm 20mm EN DESCRIPTION 01102 Chapter 6 101 102 5 1 2 501 MODULE MXM GRAPHICS PCI EXPRESS EN 604380055701 THERMAL MODULE 9EGE f 3 MKM INSULATOR 605480040101 INSULATOR PCB MM PC 1 2 606080238501 LABEL BLANK REEL 20mm BRACKET BTM MXN3 NV 605380348201 BRACKET BOTTOM NV MXM3 SECC il Chapter 6 8 6042800961011 MODULE GRAPHICS PCI EXPRESS KR INSULATOR PCB MXM PC 6053 0227901 BRACKET VGA BOTTOM SECC SCREW 1 M2 0 3 M 4 5mm 8mm BNI PATCH 6 4 1 60608023850 LABEL BLANK REEL 40mm 20mm 3 FINGER GPU 60538034660 1 FINGER GPU SUS 301 Apea 604380048201 THERMAL MODULE MXM2 PART NAME PART NO DESCRIPTION Chapter 6 103 c 7 602980026101 DVD SUPER MULTI 5 8X 6 8 8 8X 245 24X M2 28412 11126 Imm SLIM 602980026901 DVD
28. 3 HDD Indicates when the hard disk drive is active 4 Num Lock Lights up when Num Lock is activated 5 Caps Lock Lights up when Caps Lock is activated NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Chapter 1 Easy Launch Buttons Located beside the keyboard are application buttons These buttons are called easy launch buttons They are WLAN Internet email Bluetooth and Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager Chapter 1 Empowering Technology Wireless communication button Indicator Lanuch Acer Empowering Technology user programmable Enable disables the wireless function Indicates the status of wireless LAN communication Web browser Internet browser user Programmable Mail Email application user Programmable Bluetooth communication button indicator Enable disables the Bluetooth function Indicates the status of Bluetooth communication 15 Touchpad Basics 16 The following teaches you how to use the touchpad 1 2 3 4 LJ Move your finger across the touchpad 2 to move the cursor Press the left 1 and right 4 buttons located beneath the touchpad to perform selectio
29. 5 Vertial Upper Lower 50 50 Chapter 1 Vendor amp model name Samsung LNT184HT01 A01 Pixel Arrangement Temperature Range C Operating Storage shipping LCD Inverter Vendor amp model name Brightness conditions Output voltage frequency k Hz AC Adaptor Chapter 1 Input rating to 50 20 to 60 TDK 360mA max 710V 1800V for kick off 6 5mA max 58 KHz max 100V AC to 240V AC 47Hz to 63Hz Maximum input AC current 1 5A Inrush current 50A 115VAC 100A 230VAC 85 min 115VAC input full load System Power Management Mech Off G3 Soft Off G2 S5 Working G0 S0 Suspend to RAM S3 Save to Disk S4 All devices in the system are turned off completely OS initiated shutdown All devices in the system are turned off completely Individual devices such as the CPU and hard disc may be power managed in this state CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system 37 38 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this u
30. 7 016 KH 12008 019 KH 16001 034 KH 16004 003 KH 16007 019 KH 16008 022 KH 25001 011 KH 25004 002 KH 25007 013 KH 25008 018 KH 32001 008 KH 32004 001 KH 32007 004 KH 32008 013 HDD500GB 5400RPM SATA HGST KH 50007 007 HTS545050KTA300 LF F W C60G VGA HEATSINK VGA HEATSINK 60 AP70N 001 60 AP50N 006 113 VGA HEATSINK FINGER 33 APQ0N 002 CPU HEATSINK 60 AP50N 003 CPU HEATSINK FINGER 33 AP50N 003 INVERTER INVERTER BOARD TDK TBD489NR 19 AP50N 001 INVERTER BOARD TDK TBD489NR 19 AP50N 001 KEYBOARD KEYBOARD 17_18KB FV1 88KS BLACK KB INT00 297 US INTERNATIONAL GLOSSY KEYBOARD 17 18KB FV188KS BLACK KB INT00 298 US INTERNATIONAL HEBREW GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK KB INTOO 299 UK GLOSSY KEYBOARD 17_18KB FV1 89KS BLACK __ KB INT00 300 TURKISH GLOSSY KEYBOARD 17_18KB FV1 88KS BLACK __ KB INTOO 301 THAILAND GLOSSY KEYBOARD 17 18KB FV189KS BLACK __ KB INT00 302 SWISS G GLOSSY KEYBOARD 17 18KB FV189KS BLACK __ KB INT00 303 SWEDISH GLOSSY KEYBOARD 17 18KB FV189KS BLACK __ KB INT00 304 SPANISH GLOSSY KEYBOARD 17 18KB FV189KS BLACK KB INT00 305 SLOVAK GLOSSY KEYBOARD 17 18KB FV189KS BLACK _ KB INT00 306 SLO CRO GLOSSY KEYBOARD 17 18KB FV188KS BLACK __ KB INTOO 307 RUSSIAN GLOSSY KEYBOARD 17 18KB FV189KS BLACK KB INTOO 308 PORTUGUESE GLOSSY KEYBOARD 17 18KB FV189KS BLACK KB INTOO 309 POLISH GLOSSY 114 Chapter 6 KEYBOARD
31. ADVD USB FDD USB HDD USB KEY USB CDROM 2 3 4 Network Boot Realtek Boot Agent 5 6 7 Boot Item specific Help Use T or lt gt to select device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu 47 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use 48 Information Main Security Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard changes Save changes The table below describes the parameters in this screen Boot Exit Item specific Help Exit System Setup and save your Changes Exit utility without saving Setup Data Load default values for all SETUP item Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Exit utility without saving setup data to CMOS Changes Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions 1 New versions of system programs 1 New features or options 1 Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Pleas
32. Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology lt Fn gt lt F5 gt Display toggle Switches display output between the display Jia screen external monitor if connected and both lt Fn gt lt F6 gt Screen blank Turns the display screen backlight off to save oe power Press any key to return Q 0 0 6 0 me m Touchpad toggle Turns the internal touchpad on and off Speaker toggle Turns the speakers on and off ms Volume up Increases the sound volume lt Fn gt lt gt lt gt lt v gt mee Brightness up Increases the screen brightness me Brightness down Decreases the screen brightness Chapter 1 Special Key You can locate the Euro symbol and US dollar sign at the upper center and or bottom right of your keyboard To type 1 I TL LII I 1 mt Sa 57 LI The Euro symbol 1 Opena text editor or word processor 2 Either directly press the gt symbol at the bottom right of the keyboard or hold Alt Gr and then press the 5 symbol at the upper center of the keyboard NOTE Some fonts a
33. Aspire 8930Q Series Service Guide Service guide files and updates are available on the ACER CSD for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 89300 service guide Copyright Copyright 2008 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation
34. B FV1 89KS BLACK _ KB INT00 331 NORDIC GLOSSY KEYBOARD 17 18KB FV1 89KS BLACK KB INT00 332 ENGLISH CANADIAN FRENCH GLOSSY Chapter 6 115 LCM LCD MODULE 18 4 WUXGA GLARE W 6M AP50N 002 ANTENNA amp CCD 0 3M LCD MODULE 18 4 WXGA GLARE W 6M AP50N 001 ANTENNA amp CCD 0 3M LCD 18 4 WXGA SAMSUNG LK 18406 002 LTN184KT01 A01 GLARE LF 220NIT 8MS 800 1 MAINBOARD AS8930Q INTEL PM45 ICH9 MB ASZ0B 001 LF MAINBOARD TETON_2 5 INTEL PM45 MB ASZ0B 004 ICH9 LF QC DISCRETE SO DIMM 1GB DDRIII1066 MICRON KN 1GB04 003 U ia MT8JSF1 2864HY 1 G1 D1 LF r T SO DIMM 1GB DDRIII1066 ELPIDA KN 1GB09 009 CLE EBJ11UE6BAUO AE E LF SO DIMM 1GB DDRIII1066 SAMSUNG 1 019 M471B2874DZ1 CF8 LF SO DIMM 1GB DDRIII1066 HYNIX KN 1GB0G 019 HMT112S6AFP6C G7N0 LF SO DIMM 2GB DDRIII1066 MICRON KN 2GB04 004 MT16JSF25664HY 1G1D1 LF SO DIMM 2GB DDRIII1066 ELPIDA KN 2GB09 002 EBJ21UE8BAUO AE E LF 128 8 0 07um SO DIMM 2GB DDRIII1066 SAMSUNG KN 2GB0B 005 M471B5673DZ1 CF8 LF SO DIMM 2GB DDRIII1066 HYNIX KN 2GB0G 009 HMT125S6AFP8C G7N0 LF MIAN BOARD MEMORY MISCELLANEOUS HDD INSULATOR 47 ASYON 001 HDD INSULATOR FOR 2ND HDD WITH 47 ASYON 002 12 5MM 116 Chapter 6 VGA BOARD INSULATOR 47 AKEON 002 LCD CHUSION 47 APQON 001 ANTENNA LEFT 50 003 RIGHT 50 004 23 ASYON 001 SCREW SCREW M2 6MM M 4 5MM 0 8MM PHIL 86 004 BK PATCH SCREW M
35. CD cable 8 Remove the LCD panel 66 Chapter 3 9 Loose four LCD hinge screws then remove two hinges from LCD panel Disassembling the External Modules Disassembling the HDD Module 1 Remove the four screws holding the HDD hard disk drive foil two on each side 2 Carefully take out the hard disk drive from the HDD foil Chapter 3 67 Disassembling the ODD Module 1 Remove the two screws holding the optical bracket 2 Then remove the optical bracket from the optical disk drive 68 Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does not Power System Check on 71 go on or stay on POST does not complete No beep or error Power On Self Test POST Error Message codes are indicated on page 73 Undetermined Problems on page 88 POST detects an error and displayed Error Message List on page 74 messages on screen Other symptoms i e
36. EGO06 001 512M 800MHz 32 32 MXM III w HDCP YUAN VGA CARD NVIDIA NB9P GS VG 9PGOY 007 DDRII 1024M 400MHZ 64 16 MXM II W HDCP W MPS POWERIC Cable 108 Chapter 6 HOTKEY BOARD CABLE 50 AP50N 001 POWER BUTTON BOARD CABLE 50 AP50N 002 TOUCH BUTTON BOARD CABLE 50 ASY0N 001 MEDIA BOARD CABLE 50 AP50N 004 USB BOARD CABLE 50 ASY0N 002 TOUCHPAD CABLE 50 AP50N 006 DC IN CABLE 50 AP50N 007 DC IN CABLE 120W 50 AFC0N 001 BLUETOOTH BOARD CABLE 50 AP50N 008 MODEM CABLE 50 AP50N 009 MODEM CABLE WITH RJ11 50 AP50N 010 FINGER PRINT BOARD CABLE 50 APQ0N 001 Chapter 6 109 LCD CAMERA CABLE 18 4 WUXGA 50 AP50N 011 WXGA LCD CAMERA CABLE 18 4 WUXGA 50 AP50N 011 WXGA LCD CAMERA CABLE 18 4 WXGA 50 AP50N 012 Camra CAMERA 0 3M SUYIN 57 001 CAMERA 0 3 BISON BN30V4O7 010 57 ASYON 001 CAMERA 1 0M SUYIN CN1014 S36B 57 ASYON 002 OV01 TOUCHPAD BRACKET 33 ASY0N 001 UNILOAD COVER 42 AP50N 002 UNILOAD COVER FOR 2ND HDD WITH 42 ASY0N 002 12 5MM MINI DUMMY CARD 42 AP50N 003 SD DUMMY CARD 42 APQ0N 009 LOWER CASE WITH TV PORT 60 AT20N 001 LOWER CASE W O TV PORT 60 ASYON 001 UPPER CASE WITH FINGERPRINT HOLE 60 5 0 002 MIDDLE COVER 42 ASYON 001 110 Chapter 6 Chapter 6 SUPER MULTI BEZEL 42 APQ0N 004 BD COMBO BEZEL 42 APQ0N 005 OPTICAL BRACKET VGA BRACKET BOTTOM VGA BRACKET TOP VGA BRACKET BOTTOM LCD COVER 18 4 LCD BEZEL 18 4 LCD BRACKET RIGHT LCD B
37. Pentium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regiona
38. R PART NAME ITEM BOTTOM VIEW 97 60478000820 30 60248004480 29 __________ 60248004480 60178015830 DISP CIRCLE INSULATOR 60548034480 13978003430 25 1601180158401 447 139780034400 23 1605280080701 22 2 20 MI 18 151080467801 E 6 1605480422901 6505480424501 41 7 60388001870 13 60418000710 12 SCREW 1000300 60528001250 60388001860 9 60528007800 8 7 505380346001 505380346001 512 501780158901 4 3 1605080221401 2 msome 1 502480036101 i 151080461101 CAMERA MODULE LENS 1 0M LCM 18 4 WUXGA LVDS 765g LCM 18 4 TFT WUXGA LVDS 7654 CABLE FLAT 30 05 380mm INSULATOR DISPLAY BEZEL PC CIRCLE ASSEMBLY MODULE LED CABLE ROUND 4POS 200mm I DC IN ASSEMBLY MODULE LED CAMERA MODULE LENS 0 3M SCREW M2 0 3 0mm M 4 5mm 8mm BN I PATCH SCREW 120030M 4 000 4T BK PATCH SCREW 1 M2 5 6 0mm M 4 5mm 0 8mm BN I PATCH ASSEMBLY CASE REAR DISPLAY OFFLINE DE ave y 9 at c Co ITEM PARI NO DESCRIPTION Chapter 6 ________ 602280056802 6 602280056103 5 60228006800 4 1602280056101 3 _______ 606080221401 2 ITE Chapter 6 LABEL BLANK REEL 60mm
39. RACKET LEFT HINGE COVER ASSEMBLY LEFT HINGE COVER ASSEMBLY RIGHT KENSINGTON BRACKET 33 APQ0N 003 33 AKE0N 005 60 AP50N 005 33 AAMVN 002 33 AP70N 001 33 APQON 006 111 HALF MINI CARD BRACKET 33 TQP0N 002 CPU INTEL CORE2DUAL P7350 PGA KC 73501 DPP 2 0G 3M 1066 25W CPU INTEL CORE2DUAL P8400 PGA KC 84001 DPP 2 26G 3M 1066 25W CPU INTEL CORE2DUAL P8600 PGA KC 86001 DPP 2 4G 1066 25W 3M CPU PROCESSOR CPU INTEL CORE2DUAL P9500 PGA KC 95001 DPP 2 53G 6M 1066 25W CPU INTEL CORE2DUAL T9400 PGA KC 94001 DTP 2 53G 6M 1066 35W CPU INTEL CORE2DUAL T9600 PGA KC 96001 DTP 2 8G 6M 1066 35W CPU INTEL CORE2QUAD Q9000 PGA KC 90001 QQP 2 0G 6M 1066 45W DVD RW DRIVE ODD SONY BD COMBO 12 7MM TRAY DL KO 0020E 002 2X 55005 LF W O BEZEL SATA ODD PIONEER SUPER MULTI DRIVE KU 00805 044 12 7MM TRAY DL 8X DVR TDO8RS LF W O BEZEL SATA ODD SONY SUPER MULTI DRIVE KU 0080E 017 12 7MM TRAY DL 8X AD 75808 LF W O BEZEL SATA ODD PLDS SUPER MULTI DRIVE 12 7MM KU 0080F 001 TRAY DL 8X DS 8A2S LF W O BEZEL SATA FAN 23 AP50N 001 112 Chapter 6 HDD HARD DISK DRIVER HEATSINK Chapter 6 HDD 120GB 5400RPM SATA WD WD1200BEVS 22UST0 ML125 LF F W 01 01A01 HDD 160GB 5400RPM SATA WD WD1600BEVT 22ZCTO ML160 LF F W 11 01A11 HDD 250GB 5400RPM SATA WD WD2500BEVS 22UST0 ML125 LFF W 01 01A01 HDD 320GB 5400RPM SATA WD WD3200BEVT 22ZCT0 ML160 LF F W 11 01A11 KH 12001 032 KH 12004 008 KH 1200
40. S PCI SERIAL 9 DXE_LAN_IDER_CONTROLLER DXE LAN AMT Pu 0xB0 JAPANESE 1 DXE_UNICODE_COLLACTION Each SmmDriver entry point used in 80_PORT OxCO SMM_ACCESS LX _ 0xC7 SMM_RUNTIME 0xC8 SB SMM DISPATCH OxC9 SMM_THUNK SMM SW CHILD OxCD SMM GMCH MBI OxCE SMM FW BLOCK SERVICE Chapter 4 Chapter 4 SMM_VARIABLE OxDO SMM 5 OxD1 SMM INT15 MICROCODE OxD2 SMM PNP OxD3 SMM USB LEGACY 4 SMM INT13 HDD OxD6 SMM OHCI1394 SMM SECURITY HDD PASSWORD SERVICE OxD8 SMM OEM SERVICE OxD9 SMM PPM SMM DIGITAL THERMAL SENSOR 83 Index of Symptom to FRU Error Message LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms Indicator incorrectly remains off or on but system runs correctly Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System bo
41. See Save to Disk 54 on 37 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode Press Fn 0 and see if the computer enters and four short beeps every minute hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board Chapter 4 85 86 The system doesn t enter standby mode after closing the LCD The system doesn t resume from hibernation mode The system doesn t resume from standby mode after opening the LCD Battery fuel gauge in Windows doesn t go higher than 90 System hangs intermittently Peripheral Related Symptoms System configuration does not match the installed devices External display does not work correctly See Save to Disk 54 on page 37 LCD cover switch System board See Save to Disk S4 on page 37 Hard disk connection board Hard disk drive System board See Save to Disk S4 on page 37 LCD cover switch System board Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack System board Reconnect hard disk CD ROM drives Hard disk connection board System board Enter BIOS Setup Utility to execute Load Default Settings then reboot system Reconnect hard disk CD ROM diskette drives Press Fn F5 LCD CRT Both display switching System board USB does not
42. U gt Open Ease of Access Center lt gt X Open Windows Mobility Center lt gt BREAK Display the System Properties dialog box lt gt lt SHIFT M gt Restore minimized windows to the desktop lt gt lt gt Cycle through programs the taskbar using Windows Flip 3 D lt gt lt gt Bring all gadgets to the front and select Windows Sidebar lt CTRL gt lt gt lt F gt Search for computers if you are on a network lt gt lt fs gt lt TAB gt Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows Vista or Windows XP some shortcuts may not function as described Application This key has the same effect as clicking the right mouse button it opens key the application s context menu 18 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like sreen brightness volume output and the BIOS utility To activate hot keys press and hold the lt Fn gt key before pressing the other key in the hotkey combination m E JEJE GA X X X X m 250555855808 M 25 Hotkey help Displays help on hotkeys lt Fn gt lt F2 gt Acer eSettings Launches Acer eSettings in Acer Empowering Technology lt Fn gt lt F3 gt I
43. ard Reconnect the inverter board Inverter board System board Power Related Symptoms Power shuts down during operation The system doesn t power on 84 Power source battery pack and power adapter See Power System Check on page 71 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 71 Battery pack Power adapter Hard drive amp battery connection board System board Chapter 4 The system doesn t power off Power source battery pack and power adapter See Power System Check on page 71 Hold and press the power switch for more than 4 seconds System board Battery can t be charged See Check the Battery Pack on page 71 Battery pack System board PCMCIA Related Symptoms System cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different from Enter BIOS Setup Utility to execute Load actual size Default Settings then reboot system DIMM System board Speaker Related Symptoms In Windows multimedia programs no sound Audio driver comes from the computer Speaker System board Internal speakers make noise or emit no Speaker sound System board Power Management Related Symptoms The system will not enter hibernation
44. ds acer Delete Delete Delete Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start gt All Programs gt Launch Manager to start the application Chapter 1 31 Hardware Specifications and Configurations Processor CPU type Intel CPU Penryn CPU package uFCPGA Socket P CPU core voltage 0 944 1 3V Second Level Cache Cache controller Built in CPU 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Lan Interface Chipset ATHEROS_AR8121 Supports LAN protocol 10 100 1000 Ethernet PCI E Giga LAN connector type RJ45 Integrated 10 100 1000 BASE T transceiver 32 Chapter 1 Modem Interface Modem connector type RJ11 Bluetooth Interface Chipset Built in ICH8M Data throughput 723 bps full speed data rate Protocol Bluetooth 1 1 Upgradeable to Bluetooth 1 2 when SIG specification is ratified Interface USB 2 0 Hard Disk Drive Interface Vendor amp Model HGST HTS541680J9SA00 Seagate ST9120822AS TOSHIBA MK1637GSX WD WD800BEVS 22RST0 Toshiba MK1237GSX SEAGATE ST9160821AS HGST HTS541612J98A00 HGST HTS541616J9SA00 WD WD1200BEVS 22RST0 WD WD1600BEVS 22RST0 Capacity MB 80000 120000 160000 Bytes per sector 4 for Toshiba and HGST Max media transfer 100 150 rate disk
45. e use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The flash utility has auto execution function BIOS Crisis Recovery Fellow the steps below to run the BIOS Crisis Recovery 1 Download the BIOS image 2 Copy the BIOS image file XXXXXXXX FD to the root folder of USB Key and rename it to KM2X64 FD 3 Connect AC adapter and the USB key 4 Press Fn ESC and Power button the system will do the BIOS Crisis Recovery There is no display on the screen during Crisis please wait for 2 minutes at least System will reboot after finish doing Crisis Chapter 2 49 Unlock HDD password Utility If you key in wrong HDD password for three times error code would display on the screen See the image below Enter Unlock Password Key 76776356 7 epa If you need to solve HDD password locked problem you can to generate unlock password F s 2unlockhd 76776356 Password 69654998 Fox Key in generate unlock password Enter Unlock Password Key 51839898
46. em parameters Security Provides security settings of the system Boot Allows the user to specify the boot options Exit Allows the user to save CMOS setting and exit Setup NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Chapter 2 Information Information Main Security Exit CPU Type CPU Speed Genuine Intel R CPU T2300 1 666Hz IDE 0 Model Name notes ST960821A PM IDEO Serial 3LF005DB ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID MATSHITADVD V1 00 ATI V008 0501 0 26 00 XXXXXXXXXXXXXXXXxxxx Max 22 Byte XXXXXXXXXXXXXXXxxxxx Max 32 Byte XXXXXXXXXXXXXXXxxxxx Max 16 Byte Acer XXXXXXXXXXXXXXxxxxxx Max 16 Byte F5 F6 Enter NOTE The system information is subject to different models CPU Type IDE1 Model Name IDE1 Serial Number IDE2I Model Name IDE2 Serial Number UUID Number Chapter 2 This field shows the CPU type and speed of the system This field shows the model name of HDD installed on primary IDE master This field disp
47. ement also Provides a simple graphical user interface for navigating Displays general system status and advanced monitoring for power users Chapter 1 E eas Re Ow TD Het Summary Empowering Technology n i Acer eSetting Management Boot Options ROS Passerords e 4 4 Memory Multimedia Product Operating System Microsoft Windows Vista Home Premium Pack L 7 275 Processor AMD Turionitm 64 X2 Mobile Technology TL 56 System Memory 1024 Hard Drive STS 0810 45 Device 74 53 GB CD DVD Drive Optiarc CO RW Device Video GeForce 7000M nForce f Edit Asset Taq Network 27 Windows Mobility Center The Windows Mobility Center collects key mobile related system settings in one easy to find place so you can quickly configure your Acer system to fit the situation as you change locations networks or activities Settings include display brightness power plan volume wireless networking on off external display settings display orientation and synchronization status Windows Mobility Center also includes Acer specific settings like Bluetooth Add Device if applicable sharing folders overview sharing service on or off and a shortcut to the Acer user guide drivers and utilities To launch Windows Mobility Cent
48. er Use the shortcut key lt amp gt lt gt Start Windows Mobility Center from the Control panel Start Windows Mobility Center from the Accessories program group in the Start menu Windows Mobility Center Display Fully charged 4 brightness w 41 100 ant Connected lu Balanced Brightness Volume Battery Status Wireless Network No display No sync amp connected partnerships GE Not presenting Connect display Turn on External Display Sync Center Presentation Settings acer Customized by Acer Inc Sharing Service User Guide On ia acl FN Bluetooth Off E Drreers Utilities Disable Add device Launch Shared Folder Bluetooth Software Page 28 Chapter 1 Using the System Utilities Acer Bio Protection for selected models Acer Bio Protection Fingerprint Solution is a multi purpose fingerprint software package integrated with the Microsoft Windows operating system Utilizing the uniqueness of one s fingerprint features Acer Bio Protection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank easy music player launching with Acer MusicLaunch secure Internet favorites via Acer MyLaunch and fast application website launching and login with Acer FingerLaunch while Acer ProfileLaunch can launch up to three applications websites fro
49. ernal speaker Quantity Yes 2 3W speakers Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ10 IRQ11 Chapter 1 Video Interface Chipset Acer MXM compatible USB Port Chipset Built in ICH8M USB 1 1 and USB 2 0 Host controller 2 One on the left side three on the right side Serial port function control Enable Disable by BIOS Setup Express Card Interface Interface PCI Express System Board Major Chips Wireless 802 11 a b g Built in 8 Chapter 1 35 Keyboard Keyboard controller ITE 8512E Total number of keypads 88 89 key Windows logo key Internal amp external keyboard work Plug USB keyboard to the USB port directly Yes simultaneously Battery Vendor amp Model Name BATTERY PACK SANYO BATTRY PACK SONY LI ION 8 CELL2 4 LI ION 8CELL2 4 4800MAH 4800MAH Battery Type Li ion Pack capacity 4800 mAH Number of battery cell 8 cell Package configuration 4 cells in series 2 series in parallel Normal voltage 14 8V Charge voltage 16 8 0 2V LCD 18 0 inch Screen Diagonal mm 18 4 inches Active Area mm 353 45 H x 198 72 V mm Display resolution pixels 1920x1080 WUXGA 0 213 H x 0 213 V mm R G B Vertical Stripe Typical White Luminance cd m2 300 also called Brightness IL NNNM NEN Time Fall Time msec Electrical Interface Dual channel LVDS Support Color 262 144 Viewing Angle degree Horizontal Right Left 65 6
50. fective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time Chapter 4 Power On Self Test POST Error Message The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 88 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and
51. gmpstotics program please refer to main board 2 Go to the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Check the Power Adapter on page 71 Check Battery Pack on page 71 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure Pin 1 19 to 20 5V Pin 2 OV Ground 1 If the voltage is not correct replace the power adapter 2 If the voltage is within the range do the following e Replace the System board e If the problem is not corrected see Undetermined Problems on page 88 If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the
52. he optical drive is active indicator 4 Optical drive eject Ejects the optical disk from the drive button 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 7 gt TV in port Accepts input signals from analog digital TV tuner devices for selected models Kensington lock slot Connects to a Kensington compatible computer security lock 5 Emergency eject Ejects the optical drive tray when the computer is hole turned off 10 Chapter 1 Base view Chapter 1 Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan Battery bay Houses the computer s battery pack Battery release latch Releases the battery for removal Battery lock Locks the battery in position 11 12 Acer CineDash media console Acer CineDash media console is a touch sensitive entertainment interface that features an ultra smooth surface inviting to the touch Total media control including instant access to Acer Arcade Deluxe provides a new exciting way to launch and control entertainment Functions are activated by simply tapping the function with your finger while you can adjust volume by sliding your finger around the volume meter Chapter 1 5 1 Function button Perform selected function 2 View image 2 Watch video 2 Perform movie 2 Play fullscreen fullscreen menu function highlighted track Slide Select previous item Select previous Se
53. ines if Customer Logo will be Option Enabled or displayed or not shows Summary Screen Disabled is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Network Boot Enables disables the system boot from Option Enabled or LAN remote server Disabled F12 Boot Menu Enables disables Boot Menu during Option Disabled or POST Enabled D2D Recovery Enables disables D2D Recovery function Option Enabled or The function allows the user to create a Disabled hidden partition on hard disc drive to store operation system and restore the system to factory defaults SATA Mode Set harddisk controller configure type 996 NOTE The sub items under each device will shown if the device control is set to disable auto This is because the user is not allowed to control the settings in these cases Chapter 2 43 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Information Main Item specific Help Supervisor Password Is User Password Is Supervisor Password controls HDD Password access to the whole setup utility It can be used to boot Set Supervisor Password Enter up when Password on boot is Set User Password enabled Set HDD Password Enter Password on Boot The table below describes the parameters in this screen Setting
54. is detected replace the FRU Rerun the test to verify that there are no more errors Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative 88 Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 71 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices DU m Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards Power on the computer Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU If the problem remains replace the following FRU one at a time Do not replace a non defective FRU System board LCD assembly Chapter 4 Jumper and Connector Locations Top View LCM Cable CNTR Power Board FFC CNTR LED Board Cable CNTR LED Board Cable CNTR Power Cable CNTR South Bridge 8 CN Speaker MDC CNTR
55. ivid detail Empowering Technology K Surround To choose your playback device click the icon on the upper right side ofthe Acer eAudio Management window Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options To access this utility select Acer ePower Management from the Empowering Technology toolbar run the program from the Acer Empowering Technology program group in Start menu or right click the Windows power icon in the system tray and select Acer ePower Management Using power plans Acer ePower Management comes with three predefined power plans Balanced High performance and Power saver You can also create customized power plans You can create switch between edit delete and restore power plans as described below View and adjust settings for On Battery and Plugged In modes by clicking the appropriate tabs For more power options click in the Acer ePower and select Power Options To create a new power plan Creating customized power plans allows you to save and quickly switch to a personalized set of power options 1 Click the New power plan option or icon Enter a name for your new power plan Choose a predefined power plan to base your customized plan on If necessary change the display sleep and hibernation settings you want your computer to use oL P p Click OK to save your new power plan
56. k MS Memory Stick Pro MS PRO xD Picture Card xD Rear view 1 Tuba The dedicated Tuba CineBass subwoofer pumps out earthshaking movie house audio 2 Ventilation slots Enable the computer to stay cool even after prolonged use 8 Chapter 1 Left View DC in jack Connects to an AC adapter 2 sN Modem RJ 11 port Connects to a phone line MTS Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 4 External display Connects to a display device e g external monitor VGA port LCD projector HDMI port Supports high definition digital video connections DISPLAY port Supports high definition digital video connections 7 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera M USB 2 0 Connects to USB 2 0 or eSATA devices only for lt gt SATA eSATA port certain models Note If you plug an eSATA device you will have three USB ports available in the mean time Headphones Connects to audio line out devices e g speakers 2 speaker line out jack headphones with S PDIF support e Microphone in jack Accepts input from external microphones 11 Line in jack Accepts audio line in devices e g audio CD player stereo walkman Chapter 1 Right View 1 ExpressCard 54 slot Acceots one ExpressCard 54 module Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access Lights up when t
57. l web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI System Specifications Features Below is a brief summary of the computer s many feature Operating system Windows Vista NOTE Windowsl Vista Capable PCs come with Windows XP installed and can be upgraded to Windows Vista For more information on Windows Vista and how to upgrade go to Microsoft com windowsvista Platform and memory Intel Core 4 Quad mobile processor Mobile Intel PM975 Express Chipset Mobile Intel PM975 Express Chipset Intel Wireless WiFi Link Wi Fi CERTIFIED network connection or Intel PRO Wireless Wi Fi CERTIFIED network connection System memory Dual Channel DDR3 SDRAM support d Up to 2 GB of DDR3 800 1066 MHz memory upgradeable to 4 GB using two soDIMM modules Display and graphics 18 4 WUXGA NVIDIA GeForce 9650M GS with up to 1280 MB of TurboCache or NVIDIA GeForce 8600M GT with up to 1280 MB of TurboCache TV tuner Digital TV tuner supporting DVB T Audio qd Dolby certified surround sound system with five built in stere
58. lays the serial number of HDD installed on primary IDE master This field displays the mofel name of devices installed on secondary IDE master The hard disk drive or optical drive model name is automatically detected by the system secondary IDE master This will be visible only when an internal LAN device is presenting UUID 32bytes 41 Main The Main screen displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters Information Security Item specific Help System Time 09 00 00 Tab lt Shift Tab gt or System Date 01 01 2003 Enter selects field Total Memory xxxxMB Video Memory 8 ME inotez Quiet Boot Enabled Network boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled NOTE The screen above is for your reference only Actual values may differ 42 Chapter 2 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Time Sets the system time The hours are Format HH MM SS displayed with 24 hour format hour minute second System Time System Date Sets the system date Format MM DD YYYY month day year System Date Total Memory This field reports the memory size of the total memory in the system VGA Memory Shows the VGA memory size VGA Memory size 64 128MB Quiet Boot Determ
59. lect previous counter menu item item clockwise from top Slide Select next item Select next menu Select next item clockwise item from bottom Left arrow Select previous item Select previous Select previous menu item item Right Select next item Select next menu Select next item arrow item 10 Play Play pause Play pause video Play pause movie Play pause music Pause slideshow Stop 1 Stop slideshow 1 Stop playing Stop movie Stop playing 2 Stop playing videofullscreen music music 2 Stop playing music 12 Next Jump to next Jump to next Jump to next Jump to and play image in video and play chapter title and next track 11 slideshow fullscreen play fullscreen 13 Forward Fast forward Jump forward 5 1 2x 1 4x 2x 4x 8x 16x 32x sec and keep playing 14 Rewind N A Rewind 1x 2x 4x 8x 16x 32x Jump back 5 sec and keep playing 15 Previous Jump to previous ump to previous Jump to previous Jump to and play image in video and play chapter title and previous track slideshow fullscreen play fullscreen 16 Vol Up Increase decrease volume down NOTE depends on file format Chapter 1 13 Indicators The computer has several easy to read status indicators 14 The front panel indicators are visible even when the computer cover is closed up 1 i Power 2 9 2 Indicates the computer s power status 2 Battery Indicates the 5 battery status
60. m a single finger swipe Acer Bio Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files pm Lng Lt Fip Ferris Sih Blinky Fiii Rivers vow n ger 114 Pancal Fr SS Rio Chapter 1 29 Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual display feature of your notebook first ensure that a second display is connected then open the Display Settings properties box using the Control Panel or by right clicking the Windows desktop and selecting Personalize Select the secondary monitor 2 icon in the display box and then click the check box Extend the desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process Display Settings Monitor Drag the icons to match your monitors Identify Monitors Identify Monitors BE 2 Default Monitor on xxxxxxxxxx E HI ad uni E Extend the desktop onto this monitor Resolution Colors Low 2 High Highest 32 bit
61. n and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button Use the 4 way scroll 3 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of Windows applications Execute Quickly click Tap twice at the twice same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold Tap twice at the then use finger same speed as on the touchpad double clicking a to drag the mouse button cursor rest your finger on the touchpad on the second tap and drag the cursor Access context Click once menu Scroll Swipe up down left right using Acer FingerNav 4 way control function for selected models or click and hold to move up downlleft right for selected models NOTE When using the touchpad keep it and your infers dry and clean The touchpad is sensitive to finger movements hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Chapter 1 Using the Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys two Windows keys and twelve function keys Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off dl I J zii ni
62. nd software do not support the Euro symbol Please refer to www microsoft com typography fag faq12 htm for more information The US dollar sign 1 Opena text editor or word processor 2 Either directly press the gt key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version 20 Chapter 1 Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequentlyused functions and manage your new Acer system Activated by pressing theEmpowering Key it provides access to the following utilities NOTE The following content is for general reference only Actual product specifications may vary Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system Acer ePower Management optimizes battery usage via customizable power plans Acer eDataSecurity Management protects data with passwords and encryption for selected models Acer eRecovery Management backs up and recovers data flexibly reliably and completely Acer eSettings Management accesses system information and adjusts settings easily a one 9 For more information right click on the Empowering Technology toolbar then select Help For help with a particular utility launch the utility and click the ic
63. ndows Explorer as a shell extension for quick data encryption decryption and also supports on the fly file encryption for Lotus Notes and Microsoft Outlook On first use the Acer eDataSecurity Management setup wizard will prompt you to create the Master Pas word You will use this password to access the Personal Secure Disk PSD The Master Password may also be used to encrypt decrypt files by default If you set a different password to encrypt a file but you forgot the encryption password you can use the Mater Password to decrypt the file 2 Acer eDataSecurity Management Create Master Password The Master Password serves two purposes g 1 To grant access to tha Personal Secure Disk 2 To provide you with a last resort to decrypt ary Files previously encnynted Please record and keep it ina secure place and never disclose it to anyone else Enter Master Password Confirm password Password Rul File E Enter passarord Ato 12 characters 1 Cenhimn paiswordi 2 Acer eDataSecurity Management reum File Decryption powered tv E Passwuond rape Find oat mate ai 1 LJ Open the file after decryption Chapter 1 25 Acer eRecovery Management Acer eRecovery Management is a versatile backup utility It allows you to create full or incremental backups burn the factory default image to optical disc and restore from previously created back
64. o speakers and one subwoofer supporting lowfrequency effects S PDIF Sony Philips Digital Interface support for digital speakers LJ Built in stereo microphones Storage subsystem 2 5 hard disk drive Optical drive options e Blu ray Disc BD drive e DVD Super Multi double layer drive 6 in 1 card reader Chapter 1 1 Input devices 105 106 keyboard LJ Touchpad pointing device Acer CineDash media console capacitive human interface device Communication Acer Video Conference featuring Integrated Acer Crystal Eye webcam Acer PureZone technology Optional Acer Xpress VoIP phone WLAN e Intel Wireless WiFi Link network connection or Intel PRO Wireless network connection I O Ports ExpressCard 54 slot 6 in 1 card reader SD MMC MMCplus MS MS PRO xD USB 2 0 ports HDMI port with HDCP support Consumer infrared CIR port External display VGA port Headphone speaker line out jack with S PDIF support Microphone in jack Line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Environment Temperature operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing operating 20 80 Non operating 20 80 2 Chapter 1 System Block Diagram 49 00M qns 2126 1310451 ML yoer dH INO11n8 HONOL 688 0880 V
65. on the buttom of the active window Launching Acer Empowering Technology To launch Acer Empowering Technology L Press the Empowering Key to display the Acer Empowering Technology toolbar on the desktop LJ To hide the toolbar press the Empowering Key again or click the hide button on the toolbar You may also launch Acer Empowering Technology by running the program from the Acer Empowering Technology program group in the Start menu or by double clicking the icon if you have created adesktop shortcut To launch Acer Empowering Technology applications Onthe Acer Empowering Technology toolbar click the icon that corresponds to the application you want to launch When you mouse over an application icon a quick menu appears below the toolbar The quick menu allows you to perform certain tasks simply and quickly You may also run the application by selecting it from the Acer Empowering Technology program group in the Start menu Acer eAudio Management Mode Music gt Default Music gt Rock Music gt Pop Music gt Classical Chapter 1 21 Acer eAudio Management 22 Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system Select Movie or Game mode to experience the awesome realism of 5 1 channel surround sound from just two speakers via Dolby Virtual Speaker technology Music mode lets you enjoy your favorite tunes in v
66. owing to select the test device 1 Boot the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check 70 Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer Numeric keypad External keyboard If any of these devices do not work reconnect the cable connector and repeat the failing operation Chapter 4 Memory check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the doa
67. power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on 71 Check the Battery Pack To check the battery pack do the following From Software 1 Check out the Power Management in control Panel 2 In Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct Repeat the steps 1 and 2 for both battery and adapter This helps you identify first the problem is on recharging or discharging Chapter 4 71 From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check 72 If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non de
68. pter 4 0x38 LEGACY_METRONOME 0x39 FTWLITE RUN_RIME 0x3B MONOTONIC_COUNTER 0x3C WATCH DOG TIMER 0x40 0x41 STATUS CODE 0x42 VARIABLE 0x43 VARIABLE 0x44 DXE CHIPSET INIT 0x45 DXE ALERT FORMAT 0x46 PCI HOST BRIDGE 0x47 PCI EXPRESS 0x48 DXE_SB_INIT 0x49 IDE CONTROLLER Ox4A SATA CONTROLLER 0x4B SB SM BUS 0 4 ISA DRIVER 0x4D ISA BUS ISA_SERIAL Ox4F IDE BUS 0x52 FVB SERVICE 0x53 ACPI PLATFORM 0x54 PCI HOT PLUG 0x55 DXE PLATFORM 0x56 PLATFORM IDE MEMORY SUB CLASS 0x59 MISC SUB CLASS CON_PLATFORM 0x5B SAVE_MEMORY_CONFIG 0x5C ACPI SUPPORT CON SPLITTER UGA VGA CON SPLITTER 0x60 DISK 10 0x61 MEMORY TEST 0x62 CRISIS RECOVERY Chapter 4 0x63 LEGACY_8259 0x64 LEGACY_REGION 0x65 LEGACY_INTERRUPT 0x66 BIOS_KEYBOARD 0x6B PCI PLATFORM 0x6C ISA FLOOPY 0x6D PS2 MOUSE Ox6E USB BOT 0x72 USB MASS STORAGE 0x73 BUS_PCI_UHCI 0x74 USB MOUSE 0x75 USB BUS 0x78 USB LEGACY PLATFORM 0 79 GRAPHICS CONSOLE Ox7A TERMINAL DATA STD ERR 0 70 PARTITION Ox7E ENGLISH 7 FRENCH Ox80 Hil DATABASE 0x85 BIOS SNP16 Ox8B Ox8C FAULT TOLERANT WRITE UPDATE DISPATCHER 81 0x8E 53 USB 0 90 SNP 32 64 RESERVED OxAO DXE H20 DEBUG 10 1 DXE H2O_DEBUG_IO 049 06 peenis 2 DXE SECURITY HDD PASSWORD SERVICE 7 DXE LAN ASF INIT DXE BU
69. s in boldface are the default and suggested parameter settings Shows the setting of the user password Clear or Set Supervisor Password Shows the setting of the Supervisor Clear or Set 15 password Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Supervisor Press Enter to set the supervisor password Password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters HardDisk Security Enables or disables primary hard disk security function Password on Boot Defines whether a password is required or Disabled or Enabled not while the events defined in this group happened The following sub options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it 44 Chapter 2 Setting a Password Follow these steps as you set the user or the supervisor password 1 Use the w andy keys to highlight the Set Supervisor Password parameter and
70. t START HDD BTCB Thermal Memory TV Card Wireless LAN module card Cover Chapter 3 53 54 LCM module disassembly flow chart START LCM Mylar LCD bezel LCD panel WEB WEB CAM Inverter cable Inverter Board module Cable LCD Hinge LCD Cable Chapter 3 the Battery Pack 1 Release the battery 2 Slide the battery latch then remove the battery Chapter 3 55 Removing the HDD Memory Module Wireless LAN Card TV Tuner Card System Fan Thermal Modules CPU Removing the HDD 1 Remove the 7 screws fastening the CTO cover 2 Detach the CTO cover from the notebook Removing the Wireless Cover amp Module 3 Remove the wireless antenna and remove the wireless screws then remove the wireless card 4 Pop out the memory module from the DIMM socket then remove it If the notebook has two memory modules then repeat this step 4 E w T vurcuvvevryocievasvisi 231 9 D 1 m d t mmu WE 56 Chapter Removing the Wireless LAN Card TV Tunder Card and System Fan 5 Disconnect the main and auxiliary antennae from the TV card 6 Loose two screws from the TV card 7 Remove the TV card from the machine 9 2 M 96 9pow mua et rend
71. t is happening 0x12 Wake up the APs Initialize SMM Private Data and relocate BSP SMBASE 0x21 init begin at the stage 0 27 Report every memory range do the hard ware init Report status code of every memory range 5 IdeBus begin initialization begin miaza o oO 0x90 Keyboard reset 0x99 Mouse disable Ox9A Detect PS2 mouse Ox9B Report that the mouse is being enabled OxB8 Peripheral removable media reset ex IsaFloppy USB device OxB9 Peripheral removable media disable Peripheral removable media enable Report Status Code here for DXE ENTRY POINT once it is available Report that ExitBootServices has been called Chapter 4 OxF9 Runtime driver set virtual address map Each PEIM entry point used in 80_PORT 0x00 0x01 PEI EVENT LOG 0x02 PEI SERVICE 0x04 PEI MONO STATUS CODE 0x07 PEI PCI CFG 0x08 PEI CPU PEIM 0x09 PLATFORM STAGE1 0x0B PEI SB_INIT 0x0C PEI CAPSULE 0x0D PEI PLATFORM STAGE2 PEI SB SMBUS ARP DISABLED PEI HOST TO SYSTEM 0x10 PEI MEMORY INIT 0x11 PEI 53 RESUME 0x12 PEI GEN 0x13 PEI PRESENCE 0x14 PEI PEI H20 DEBUG IO 0x17 PEI H20 DEBUG COMM 0x18 PEI SMM CONTROL 0x19 0x1F PEI RESERVED 0 20 0 2 OEM DEFINED Each Driver entry point used in 80_PORT 0x30 RESERVED DXE CRC32 SECTION EXTRACT 0x32 SCRIPT SAVE 0x33 ACPI S3 SAVE 0x34 SMART TIMER 0x35 JPEG DECODER 0x36 PCX DECODER Cha
72. ten 50 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer Aspire 8930Q for maintenance and troubleshooting To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver hilips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the Chapter 3 screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover 51 52 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack Chapter 3 Disassembly Procedure Flowchard The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order Main unit disassembly flow char
73. tility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press F2 to enter Setup Menu The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press lt F12 gt during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Main Security Boot Exit CPU Type Genuine Intel R CPU CPU Speed T2300 1 66GHz IDE 0 Model ST960821A PM IDEO Serial Number Note1 3LFO05DB ATAPI Model Name MATSHITADVD System BIOS Version V1 00 VGA BIOS Version ATI V008 0501 0 26 00 Serial Number XXXXXXXXXXXXXXXXxxxx Max 22 Byte Asset Tag Number XXXXXXXXXXXXXXXXXXXX Max 32 Byte Product Name XXXXXXXXXXXXXXXXXxxx Max 16 Byte Manufacturer Name Acer UUID XXXXXXXXXXXXXXXXXxxxx Max 16 Byte Chapter 2 39 Invoking BIOS Setup 40 The setup function can only be invoked by pressing F2 when Press lt F2 gt to enter Setup message is prompted on the bottom of screen during POST The setup uses a menu driven interface to allow the user to configure their system The features are divided into 5 parts as follows Information Display the system informations Main allows the user to specify standard IBM PC AT syst
74. ups or reinstall applications and drivers By default user created backups are stored to the D drive system s HDD User created backups are stored on D drive Acer eRecovery Management provides you with 1 Password protection Recovery of applications and drivers Image data backup Back up to HDD set recovery point e Back up to CD DVD Image data recovery tools Recover from a hidden partition factory defaults Recover from the HDD most recent user defined recovery point Recover from CD DVD ug defaut to Back up drivert and appiscanions va Create uter backun Nana back up For more information please refer to Acer eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup image to CD or DVD To ensure the best results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Acer ezDock 26 Chapter 1 Acer eSettings Management gt Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Manag
75. zed Weather hampers climbers search FDA Antidepressants risky for young Red ID theft victim s story FOX Sports 0 blames snitch for problems Report Matsuzaka deal done Barbaro going home in near future Lakers lose Odom for at least a month What s holding up the Iverson deal Quotes Dow 12 317 50 NASDAQ 2 432 41 sep 141321 quote Offer 40 000 Loan for 242 mo Get extra cash for the holidays Bad Credit Ok Options v NONE Single Display 1 Display 2 b EHBEBEBLDX Quad gt Control Panel System and Maintenance Welcome Center File Edit View Tools Help mt 1 Get started with Windows 14 View computer details Aj Transfer files and settings Windows Anytime Upgrade YD connectto the temet Show all 14 items 2 Offers From Acer 2 Double vertical Triple primary at left Triple primary at right Ut 7 s ae 8 Encrypt File Decrypt File Open Close PSD Add new users What s new in Windows Vista V Run at startup Welcome Center can be found in Control Panel System and Maintenance Insert _ layout References Mailings Review Calibri Body 24 I U ae x Paste F xj Clipboard 5 Font View Add Ins AaBbCeDe AaB E TNoSpad Headingi Change Editing Ses gt Styles Gel lt Performance Information

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