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Apple 5400 Series Personal Computer User Manual

1. Touch any metal on the exposed metal plate Installing an Expansion Card 121 122 Appendix B 10 Unplug the power cord from your computer You can unplug the power cord now that you discharged static electricity in the previous step Unplug the power cord from the back of the computer Gently pull down on the wire handle and swing it out to unlock it from its storage position Then grasp the handle and pull the logic board out of the computer The vertical plate and the logic board to which it s attached slide all the way out of the computer Carefully support the logic board as it comes out Wire handle 11 Pull the logic board all the way out and set it on a clean flat stable surface Rest the end of the board on a thick magazine or a thin book to protect the components underneath Rest the logic board on a clean flat stable surface Place a thick magazine under this end of the logic board to help protect the components underneath What you do next depends on whether youre installing a PCI card in the PCI slot or installing a modem or Ethernet card in the communication slot Go to the section that pertains to the item you are installing Installing an Expansion Card ecevece 123 124 Installing a PCI
2. Sometimes incompatible system extensions or control panels can cause software problems Restart while holding down the Shift key to temporarily turn off all system extensions If your program works normally after you do this use the Extensions Manager control panel in the Control Panels folder in the Apple menu to turn off individual extensions and control panels This procedure should identify incompatible extensions and control panels If you just added new software to your computer its system extension is the most probable cause of the problem For detailed instructions see the information about managing system extensions in the Customizing Your Computer topic of Macintosh Guide available in the Guide menu If your program performs better when a particular extension or control panel is turned off contact the software s manufacturer for information or an upgrade 69 Troubleshooting eoevce 70 ecovce Chapter 6 A dialog box with a bomb appears she Sorry a system error occurred There is a software problem a Write down what you were doing when the message appeared and write down the text of the message Restart your Macintosh See Start Over in the section If You Have Trouble earlier in this chapter for instructions Most software problems are temporary and restarting usually corrects the problem If the problem recurs check the startup disk and application p
3. To copy an icon into another folder instead of moving it Click the Topics option drag the icon button to return to the main Macintosh Shortcuts window for Click here to see the next more categories C window if there is one Getting Help 31 eccooo 32 Chapter 2 Read about the shortcuts available for the category you selected Click the right arrow in the lower right corner of the window to display the next window if there is one When you finish reading about the shortcuts for your category click the Topics button in the lower left corner to return to the main Macintosh Shortcuts window Or click the close box in the upper left corner to close the window Read this chapter for information on expanding your computer system with additional hardware and using special features of your computer Expanding Your Computer and Using Special Features Read this chapter to learn how to connect additional equipment to your Macintosh You can expand your computer system by connecting additional hardware such as a printer modem or scanner or by connecting to a network For instructions on connecting equipment such as a printer modem or scanner see the manuals that came with the equipment Also read this chapter to learn about some of the special features of your Macintosh using the sound control buttons using the screen control buttons using the built in microphone WARNING Before you c
4. Apple External Video Connector installed The external monitor must use the same resolution and timing refresh rate as the built in monitor Depending on what type of monitor you have added you may need to change the built in monitor s setting to one that the external monitor is capable of displaying This is done with the Monitors amp Sound control panel in the Control Panels folder in the Apple menu If You Purchase Additional Equipment eoeece 145 146 ecocce Appendix D If you want to display your built in monitor s images on a standard TV or record them using a VCR you ll need the Apple Presentation System which adds these capabilities when used with the Apple External Video Connector kit The Apple External Video Connector kit and the Apple Presentation System are available for purchase from computer stores For more information about the monitors that you can connect to your computer for video mirroring see the Technical Information booklet that came with your computer Read this appendix to learn how to install additional memory in your computer Appendix E Installing Additional Memory You can install additional memory dynamic random access memory DRAM in your computer DRAM allows you to work with more programs and larger documents Additional memory comes in packages called Dual Inline Memory Modules or DIMMs Altogether you can install a maximum total of 136 megabytes MB of memory i
5. How do I change the background pattern You use the Desktop Patterns control panel to change the desktop background on your computer You can choose one of the patterns provided with your computer or you can use a graphics program to create your own pattern If you want to Which do you want to do Click one retu m to the main choose one of the patterns provided Macintosh Guide O create my own pattern with a graphics program window click this For instructions on what you chose click the right arrow Click here to see the next button Hun lt u step if there is one 5 Chapter 2 Read and follow the instructions in the window Macintosh Guide provides step by step instructions to answer the question you selected When you have completed each step click the right arrow in the lower right corner to see the next step When you have completed all the steps click the Topics button in the lower left corner to return to the main Macintosh Guide window Now continue with the next section 1 To activate the text box click here Type a word or phrase in the text box and then click here Getting answers with the Look For button In the Macintosh Guide window click the Look For button A small box appears on the left side of the window where you can type text 2 Guide Click the arrow then type the term you want help on 2 Click Search Search Topics Index Look For 3 Click
6. Macintosh Performa computer Keyboard cable permanently attached to the keyboard Follow the instructions in this chapter to set up your computer and learn the basics Getting Started The illustration on the facing page shows all the equipment you will need to set up your computer and begin using it Place your equipment on a sturdy flat surface near a grounded wall outlet Before following the setup instructions in this chapter you may want to read Arranging Your Office in Appendix A in the section on health related information for tips on adjusting your work furniture so that youre comfortable when using the computer If you used the setup poster The poster included with your Macintosh Performa computer was designed to help you start using your computer as quickly as possible This chapter contains more detailed information than the poster If you have already set up your computer using the poster you may want to turn to the section What s Next later in this chapter eoeece 2 Plugging in the computer Chapter 1 Before you plug your Macintosh into a wall socket carefully read all the setup instructions in this chapter Then before you connect anything to your Macintosh follow the instructions in this section to plug it in The plug grounds the computer and protects it from electrical damage while you are setting up When you are ready to begin follow these steps
7. Place the computer where you want it Carry the computer with its screen facing you Most of its weight is near the screen Lift with your knees not your back 2 Plug the socket end of the power cord into the recessed power plug marked with the symbol on the back of the computer Make sure at least one end of the power cord is within easy reach so that you can unplug the computer when you need to IMPORTANT To protect both yourself and the computer from electrical hazards the computer should remain turned off until you are finished connecting its parts Check the power switch at the back of the computer Make sure that the side of the switch marked with the O symbol is pressed in Off position Getting Started 3 4 3 Plug the other end of the power cord into a three hole grounded outlet or power strip Socket end of the power cord ee Power cord plug WARNING This equipment is intended to be electrically grounded Your Macintosh is equipped with a three wire grounding plug a plug that has a third grounding pin This plug will fit only a grounded AC outlet This is a safety feature If you are unable to insert the plug into the outlet contact a licensed electrician to replace the outlet with a properly grounded outlet Do not def
8. You need a few cotton swabs and a clean soft lint free cloth Turn off your computer 2 Turn the mouse upside down and turn the plastic ring on the bottom counterclockwise to disengage it If the mouse is locked see the next section Locking and Unlocking the Mouse for instructions on how to unlock it Turn the mouse right side up with one hand and catch the ring and the ball with your other hand Clean the three small rollers inside the mouse with a cotton swab moistened with water Rotate the rollers to clean all around them Wipe the mouse ball with a clean soft dry and lint free cloth If necessary wash the mouse ball with warm soapy water use a mild soap such as a dishwashing liquid and then dry the mouse ball thoroughly Gently blow into the mouse case to remove any dust that has collected there Put the ball and the ring back in place Your mouse should roll smoothly across your mouse pad or desk If it doesn t repeat these instructions carefully Health Safety and Maintenance Tips 113 eoeece Locking and unlocking the mouse 2 114 Appendix A Some mouse devices can be locked so that the ball can t be removed A locking mouse has a small hole on the plastic ring To lock the mouse follow these steps Insert a straightened paper clip into the hole on the plastic ring Insert a straightened paper clip into this hole The hole may be located here on your mouse P
9. Chapter 7 To restore all the software that came with your computer Click the Restore All Software icon in the Launcher window Cay Restore ll Software In the dialog box that appears click the Continue button or press the Return key on your keyboard Restoring begins A status box appears and keeps you informed of progress during the restoring process which takes several minutes When you see a message that the software was restored successfully click the Restart button or press the Return key on your keyboard In a few moments the Macintosh desktop with the Launcher will appear on your screen File Edit View Label Special 3 54PM 2 E Your screen may look slightly different from this one Performa Tutorial 4 Insert the Macintosh Performa CD Guided Tour that came with your computer into the CD ROM drive The Macintosh Performa CD Guided Tour reinstalls the software programs that you may have seen before when you first turned on your computer You should reinstall these in case you need to refer to them again 5 Hold down the C key on your keyboard while you choose Restart from the Special menu Continue to hold down the C key until you see the Welcome to Macintosh message 6 Inthe Launcher that appears on your screen click the Guided Tour button Restore Guided Tour 7 When the Restoring Performa Software screen appears click the Continue button or press the Ret
10. If the test reveals a problem you may be able to correct it by using Disk First Aid or another disk repair program see the instructions in the next section or you may need to reinitialize the disk see the section Initializing a Hard Disk later in this chapter Consult an Apple authorized service provider for assistance if necessary If you had a hard disk from another manufacturer installed after you bought your computer use the software that came with the disk or contact the disk vendor to get the latest version of software How to repair a hard disk or floppy disk You can repair some types of disk damage by using the Disk First Aid program which is on the Macintosh Performa CD Performa Software that came with your computer Start up your computer from the Macintosh Performa CD Performa Software See Starting Up From a CD ROM Disc earlier in this section Click the Disk First Aid icon in the Launcher to open the Disk First Aid program Disk First Aid Click the icon of the disk you want to test Disk icons appear in a box at the top of the Disk First Aid window Disk First Aid Select valume s to verify Number of volumes selected 0 E izk Performa CD ATO CD ROM SCSI ID 3 Startup Disk a 5 Review instructions and results Disk First Aid Verify Disk First Aid is a utility which verifies the directory structure of any Hierarchi
11. If you see a blinking question mark on the screen The blinking question mark means that your Macintosh is unable to find usable system software on your hard disk Note If you don t see a blinking question mark go to If You See the Macintosh Desktop Press the Open Close button of your CD ROM drive to open the CD ROM tray Place the Macintosh Performa CD Performa Software in the tray with the disc label facing up Make sure the disc is lying flat in the tray Push the tray in or press the Open Close button to close the tray Your Macintosh recognizes the CD as a startup disk and in a few seconds the desktop below appears File Edit View Label Special 3 54PM 2 E Your screen may look slightly different from this one Now continue with the steps in Reinstalling Your System Software or Reinstalling All Your Original Software later in this chapter Installing or Reinstalling Your Software 93 94 Chapter 7 If you see the Macintosh desktop Press the Open Close button of your CD ROM drive to open the CD ROM tray Place the Macintosh Performa CD Performa Software in the tray with the disc label facing up Make sure the disc is lying flat in the tray Push the tray in or press the Open Close button to close the tray Hold down the C key on your keyboard while you choose Restart from the Special menu Continue to hold down the C key until you see the
12. Built in microphone WARNING Do not stick any small objects into the built in microphone Doing so may damage your equipment Connecting external SCSI devices such as a scanner or external hard disk Your computer has a port for connecting devices that use the Small Computer System Interface SCSI pronounced skuh zee SCSI devices commonly used with the Macintosh include hard disk drives CD ROM drives scanners some printers and tape or cartridge backup drives The SCSI port permits high speed communication between the computer and the device The SCSI icon appears below the port on the computer s back panel O000000000000 Gees SCSI port e SCSI icon You can connect SCSI devices to the SCSI port in a chain The first device in the chain plugs into the SCSI port the second device plugs into the first device and so on You can attach up to six external SCSI devices to the SCSI port All SCSI devices connected to this chain must have their own unique ID number no two devices can use the same ID number If your computer came with the optional CD ROM drive installed this drive is also part of the SCSI chain and uses SCSI ID number 3 The computer itself the main logic board uses SCSI ID number 7 IMPORTANT Before You Connect a Device and Connecting a SCSI Device both later in this chapter contain general instructions for attaching SCSI devices to your compute
13. area of the Launcher to get a software publisher s phone number Start over Often you can eliminate a problem simply by clearing the computer s memory and starting over If you can save any open documents before restarting the Macintosh If your system is frozen and does not respond to anything you do or if you have a bomb message on the screen saving may not be possible You can try pressing Option Esc to quit the program in use when the problem occurred if this works you can then save the documents open in other programs before restarting Restart the computer immediately after you save your documents quitting a program using 3 Option Esc may leave corrupted data in the computer s memory This corrupted data is erased when you restart the computer Note Use this key combination to force a program to quit only when you can t choose Quit from the File menu To restart your Macintosh try the following steps If you can choose Restart from the Special menu or from the dialog box that s on screen Dialog boxes contain messages from the computer If something goes wrong a message may appear on the screen asking you to restart the computer If you can t choose Restart press the Power key on the keyboard If the Power key on the keyboard doesn t work hold down the and Control keys while you press the Power key marked with a triangle This key combination restarts the computer Use this key combina
14. e par le ministre des Communications VCCI statement MPRLIER ESS RES ASMAIC OUT Iom SSA CE MIR 1d t RFE L ethic Bye T Hi MENARATM CHEHIK CORRE Le AME CATR Fe EAE EO EE FY BLAIR VCCI SEHR IIIA LCBO ETS LOL REE IVA PLES a SRI EEL TTW a SL LEME OMALCESOCEMBAHV ET WIRE ic Eo TIE L ROO EL TCR EY CD ROM drive WARNING Making adjustments or performing procedures other than those specified in your equipment s manual may result in hazardous exposure WARNING Do not attempt to disassemble the cabinet containing the laser The laser beam used in this product is harmful to the eyes The use of optical instruments such as magnifying lenses with this product increases the potential hazard to your eyes For your safety have this equipment serviced only by an Apple authorized service provider If you have an internal Apple CD ROM drive in your computer your computer is a Class 1 laser product The Class 1 label located in a user accessible area indicates that the drive meets minimum safety requirements A service warning label is located in a service accessible area The labels on your product may differ slightly from the ones shown here CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DANGEREUSE AU FAISCEAU VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NICHT DEM STRAHL AUSSETZEN CLASS 1 LASER PRODUCT ATTENZI
15. interference 108 watching broadcasts on the computer 45 terminators in SCSI chain 41 testing a hard disk 86 87 title bar on window 16 Topics button in Macintosh Guide 23 24 Trash 16 30 dragging CD ROM disc icon to 53 troubleshooting 59 90 See also Balloon Help Macintosh Guide application programs 47 69 70 73 77 audio CDs 80 81 burn in on screen 108 caret prompt on screen 75 CD ROM discs 52 78 81 85 86 CD ROM drive 76 77 clock calendar 63 common problems 63 75 computer performance decreases 82 dark screen 11 63 diagnosing problems 60 document cannot be opened 73 DOS documents 73 74 ejecting floppy disk 68 111 error messages 59 60 61 file cannot be found 75 floating point unit needs to be installed 69 floppy disk 67 68 87 88 111 hard disk 84 86 88 89 90 100 hard disk icon does not appear on desktop 66 67 High Sierra discs 80 icons do not appear correctly on screen 67 ISO 9660 discs 80 keyboard 72 memory 69 mouse connections 71 off center image 64 Photo CDs 81 pointer does not move when you move the mouse 71 power switch does not turn off computer 61 printer problems 65 83 question mark icon at startup 64 92 93 quitting application programs when problem occurs 61 rebuilding desktop 62 63 reinstalling system software 95 97 repairing damaged disks 84 86 88 restarting the computer 61 62 shutting down the computer 18 software problems 69 70 solving problems 61 62 63 sound probl
16. the earlier entry A dialog box with a bomb appears The keyboard is damaged If you have access to another keyboard try using it instead Turn the computer off before connecting it If the new keyboard works there is probably something wrong with the one you replaced If none of these procedures solves the problem consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance You can t open a document or you see a message that an application program can t be found Some documents can be opened by more than one application program Try starting a program that you think might be able to open the document then choose Open from the program s File menu to try to open the document a Purchase and install the correct software to use the document or find out if the creator of the document can convert it to a form that one of your programs can use Dont try to open the files in your System Folder Most of the files in your System Folder are used by your computer for internal purposes and are not intended to be opened Rebuild your desktop Follow the instructions in Rebuild Your Desktop in the section If You Have Trouble earlier in this chapter a Ifthe document is from a DOS computer use the PC Exchange control panel in the Control Panels folder in the Apple menu to specify which Macin
17. to your hard disk you can easily get the information back Making backup copies of your documents You should regularly make copies of the documents you create You can back up files stored on your hard disk by copying them to floppy disks You can back up an entire floppy disk by copying it to another floppy disk of the same capacity or larger or by copying it to a hard disk a Ifa file is too large to fit onto a single floppy disk you need to use a commercial backup program to copy the file onto multiple floppy disks You can use a commercial backup program to copy new and changed files from a hard disk to another hard disk to a tape drive or to a series of floppy disks a If your computer is on a network you may be able to back up files by copying them to a shared disk on the network Using Programs and Backing Up Disks 49 50 Restoring the information on your hard disk Your computer s hard disk comes with valuable information already stored on it including system software and some application programs If information on your hard disk becomes damaged or lost you can restore it if you have a backup copy of the information The Macintosh Performa CD Performa Software contains copies of all the system software and application programs that came with your computer The Macintosh Performa CD Guided Tour also contains backup copies of the Guided Tour programs you may have seen when you first turned on your compute
18. Hold down the and Shift keys and press the number 1 key on your keyboard to eject a disk in the internal disk drive Turn off the computer If the disk isn t ejected then hold down the button on your mouse or other pointing device while you turn the computer on again Locate the small hole near the disk drive s opening and carefully insert the end of a large straightened paper clip into it Push gently until the disk is ejected Do not use excessive force If none of these solutions works take the computer or disk drive to your Apple authorized service provider to have the disk removed You can t start an application program or it quits unexpectedly Or when you try to open a program you see a message that not enough memory is available The application Unknown has unexpectedly quit because an error of type 1 occurred One of the following is probably the cause a The Macintosh ran out of memory Quit the programs that you have open and then open the program you want to use or restart your Macintosh Use the Memory control panel to turn on virtual memory For more information on virtual memory see the Memory topic of Macintosh Guide available in the Guide menu a The program needs more memory Use the program s Info window to give it more memory For more information on increasing a program s memory see the Memory topic of Macintosh Guide available in the Guide menu
19. See network locking and unlocking mouse 114 115 logic board first SCSI device in chain 40 installing High Performance Module on 149 156 PCI slot on 128 removing 122 replacing 133 134 reset button on 134 SCSI ID number for 40 Look For button in Macintosh Guide 27 28 Macintosh desktop See desktop Macintosh Guide 22 29 Huh button in 29 searching for specific topic in 23 27 28 tips for using 29 viewing list of topics in 23 24 viewing topics alphabetically in 23 25 26 167 Index ecccce 168 eccoee Index Macintosh Guide command Guide menu 22 Macintosh Guide window closing 29 Index button 23 25 26 Look For button 23 27 28 moving 22 29 opening 22 returning to 24 Topics button 23 24 Macintosh Performa CD Guided Tour disc reinstalling programs from 96 99 Macintosh Performa CD Performa Software disc checking for damaged disk with 86 87 copying its files to hard disk 100 Drive Setup program on 66 86 89 initializing hard disk with 89 preinstalled applications on 45 reinstalling system software with 92 99 starting up from 93 95 MacTCP 144 maintenance CD ROM discs 79 109 110 CD ROM drive 110 cleaning computer equipment 112 113 floppy disks 109 keyboard 108 monitor 108 112 mouse 71 112 113 screen 105 media adapter 144 memory cache configurations 148 clearing to solve problems 61 DRAM configurations 148 149 DRAM DIMMs 154 155 High Performance Module 149 156 increasing to run severa
20. This section offers advice on setting up your work area to enhance your comfort while you use your computer Since the effects of repetitive movements associated with using a computer can be compounded by those of other work and leisure activities to produce or aggravate physical problems proper use of your computer system must be considered as just one element of a healthy lifestyle No one of course can guarantee that you won t have problems even when you follow the most expert advice on using computer equipment You should always check with a qualified health specialist if muscle joint or eye problems occur Eye fatigue Eye fatigue can occur whenever the eyes are focused on a nearby object for a long time This problem occurs because the eye muscles must work harder to view an object that s closer than about 20 feet 6 meters Improper lighting can hasten the development of eye fatigue Although eye fatigue is annoying there s no evidence that it leads to permanent damage Whenever youre engaged in an activity that involves close up work such as reading a magazine doing craft work or using a computer be sure to have sufficient glare free lighting and give your eyes frequent rest breaks by looking up and focusing on distant objects Remember to have your eyes examined regularly To prevent discomfort and eye fatigue a Arrange your work space so that the furniture is properly adjusted for you and doesn t contribute to a
21. Welcome to Macintosh message In a few seconds the Macintosh desktop with the Launcher appears 3 54PM 2 O File Edit View Label Special Your screen may look slightly different from this one Launcher About This CD Restore All isk First Aic Software Drive Setup Disk First Aid al ee Restore System Software Now continue with the steps in Reinstalling Your System Software or Reinstalling All Your Original Software Reinstalling your system software Software can sometimes develop problems and may need to be replaced Restore System Software is a program that reinstalls the system software that was on your computer when you purchased it Note When you use the Restore System Software program only system software all the Apple programs that run the computer is reinstalled All other programs and documents remain on your hard disk Before you begin you must start up your computer using the Macintosh Performa CD Performa Software For instructions see the previous section Using the CD as Your Startup Device 1 Locate the Restore System Software icon in the Launcher window Cay Restore System Software 2 Click the Restore System Software icon to open it In a moment you ll see this screen Restoring Performa Software The Restore Software programs restore reinstall the software needed to use your computer Use the mouse to click the Continue but
22. When you see a message that the software was restored successfully click the Restart button or press the Return key on your keyboard In a few moments the Macintosh desktop with the Launcher appears on screen just as in step 4 You have successfully restored Apple software to your hard disk If your computer starts up properly but a program is damaged or missing you may want to run the Restore All Software program from the Macintosh Performa CD Performa Software See the instructions in the next section Reinstalling All Your Original Software Reinstalling all your original software If you want to restore the Macintosh Performa system software and application programs to the state they were in when you first purchased your computer follow these instructions Note If you have installed newer versions of programs that came with your computer you may need to reinstall the newer versions after you use the Restore All Software program All documents and programs that didnt come with your computer all the files that you have added to your hard disk such as letters and reports remain on your hard disk when you reinstall your other software using the Restore All Software program Before you begin you must start up your computer using the Macintosh Performa CD Performa Software For instructions see Using the CD as Your Startup Device earlier in this chapter Installing or Reinstalling Your Software 97 eoevece 98
23. a phrase then click OK v Definitions desktop desktop pattern Finder v How dol change the background pattern Click the arrow button to activate the text box Type sound in the text box and then click Search When you click Search a list of questions related to the word or phrase you typed appears on the right side of the Macintosh Guide window Gilde Click the arrow then type the term you want help on 2 Click Search Topics Index Look For 3 Click a phrase then click OK v Definitions beep CD ROM disc v How dol change the alert beep sound record or remove a sound adjust the speaker or headphones select a sound source route sound play an audio CD disable buttons on the computer s front v Why can t To get instructions click a question and then click OK Getting Help 27 eocvce 28 4 If you want to close Macintosh Guide click here Chapter 2 Click the question How do I change the alert beep sound and then click OK Or double click the question A small window appears with instructions for you to follow How do I change the alert beep sound You change the alert beep sound in the Monitors amp Sound control panel For instructions click the right arrow Click here to see the next Hun lt a step if there is one Read and follow the instructions in the window Macintosh Guide pr
24. before you connect other equipment such as a printer or scanner To learn basic Macintosh skills continue with the instructions in this chapter When youre ready to connect other equipment to your Macintosh see the instructions in Chapter 3 Turning the computer on for the first time To turn the computer on for the first time follow these steps 1 Onthe back of the computer press the side of the power switch marked with the symbol l Once you turn on the main power with the power switch you can leave it on From now on you ll be starting up and shutting down your computer using the Power key on the keyboard You only need to use the power switch on the back of the computer when you connect equipment to your computer or when you can t use the Power key for some reason Power switch 2 Press the Power key marked with a triangle on your keyboard You hear a tone from the computer as it starts up Getting Started 9 3 Listen to the instructions on your screen You will see a welcome screen that gives you a choice about what to do next You choose by clicking one of the buttons in the Launcher a If you don t know how to use a mouse press the letter M on your keyboard for an on screen program that teaches you how to use the mouse a If youre new to the Macint
25. built in CD ROM drive Using the Built in CD ROM Drive This chapter provides information on the CD ROM drive also called a CD ROM player Refer to Appendix A Health Safety and Maintenance Tips for information on the proper handling of these discs Your internal CD ROM compact disc read only memory drive for Macintosh computers works with CD ROM discs standard audio compact discs CDs and single session or multisession Photo CDs Your CD ROM drive provides access to large amounts of information However you cannot save information on CD ROM discs ROM stands for read only memory meaning that the drive cannot write information onto CD ROM discs A wide selection of CD ROM discs is available for entertainment education and business A typical disc can hold over 650 megabytes MB of information the equivalent of 270000 pages of text up to 8 hours of speech or music depending on the sound quality hundreds of high resolution images or any combination of text sound and graphics 51 52 Inserting a CD ROM disc Chapter 5 Follow these instructions to insert a CD ROM disc into your CD ROM drive Then follow the instructions provided with your disc as well as the instructions in this manual WARNING It is not recommended that you use small 8 cm discs with your computer Because your computer is designed to tilt and swivel on its base small discs may not stay properly seated in the CD ROM drive If you
26. card Appendix B 2 This section contains instructions for installing a PCI card PCI cards for your computer must not be longer than 6 88 inches Use these instructions in conjunction with the instructions that come with your PCI card Unscrew the retainer clamp screw from the front of the vertical plate while holding the clamp in place in back of the vertical plate Try not to let the retainer clamp fall onto the logic board While holding the retainer clamp in place remove the screw that secures the clamp to the vertical plate Remove the retainer clamp and set it aside You ll need the retainer clamp later after you install the card ca Remove the retainer clamp 4 If your PCI card has ports for connecting equipment remove the plastic access cover from the vertical plate On the inside of the computer squeeze together the two plastic tabs holding the access cover in place then pull the access cover off from the outside Squeeze the two plastic tabs together Metal retainer PCI slot Installing an Expansion Card 125 4 Remove the metal retainer from the inside of the computer Vertical plate Metal retainer 5 Remove the PCI card adapter from the main logic board PCI card adapter PCI slot 6 Remove the PCI card from its static proof bag Hold the card by its edges to avoid touching any connectors on the card 126 Appendix B Connect the PCI card and the PCI ca
27. devices such as the GeoPort Telecom Adapter and the QuickTake 150 digital camera to your Macintosh Note If your computer has an internal modem this port is covered Don t remove the cover or connect anything to this port if you have an internal modem Allows you to watch TV on your Macintosh by connecting your computer to an external TV antenna or cable TV service Note The TV tuner card on your computer if you have the card may look different lt Connects your Macintosh to SCSI equipment such as external hard disk drives and scanners Power switch lt SCSI port PCI card access cover Power socket External video connector optional Video input card optional Communication card access cover X Apple Desktop Bus ADB port El Printer port 4 Sound output port t Modem port Sound input port Internal hard disk drive TV tuner card optional Security lock port PCI card access cover Covers port for optional 6 88 inch long PCI peripheral component interconnect slot expansion card such as a video editing card External video connector Connects your Macintosh to a presentation system or a second optional monitor for video mirroring Communication card Covers port for optional communication card such as an access cover Ethernet card or internal modem card You may have an internal modem card installed here already Sound
28. do use a small disc make sure your computer is as level as possible and don t tilt and swivel the base while a small disc is in the drive An improperly seated small disc in your computer may result in damage to the disc the CD ROM drive or both Start up your Macintosh computer if it s not already on Press the Open Close button to open the tray of the CD ROM drive pea button _ The tray opens Place a CD ROM disc in the tray with the disc label facing up Make sure the disc is lying flat and centered in the tray If you are using a small 8 cm disc make sure your computer is as level as possible the disc is centered within the inside ring on the tray and you don t tilt or swivel the computer while the small disc is in the drive 4 Push the tray in or press the Open Close button to close the tray In a few moments an icon for the CD ROM disc appears on your screen Ejecting a CD ROM disc Follow these instructions to open the tray and eject a CD ROM disc from your computer IMPORTANT You may not be able to eject a disc if it is being shared To turn off file sharing use the Sharing Setup control panel 1 Open the tray There are several ways to open the tray of your CD ROM drive If a CD ROM disc icon appears on your screen m Select the disc icon on your screen and drag the icon to the Trash Note You won t lose information on the CD ROM disc by dragging its icon to the Trash IMPORTAN
29. driver on the Macintosh Performa CD Performa Software drag the printer driver into the 83 Troubleshooting eocece 84 System Folder on your hard disk and then click OK If you use the printer driver that came with the printer see the manuals that came with the printer for instructions on reinstalling it Repairing a damaged disk Chapter 6 If you see a message reporting that a disk is damaged or unreadable you may need to repair the disk Try these suggestions first If you can t start up from a hard disk or you don t see the hard disk icon on the desktop try the following a Ifthe hard disk is internal shut down your Macintosh wait at least 10 seconds and then turn it on again a If the hard disk is external make sure that it is turned on and that its cable is connected firmly then restart the Macintosh a Ifthe hard disk is your startup disk start up with a different startup disk See Starting Up From a CD ROM Disc which follows If after you start up from a different disk your hard disk s icon appears on your desktop reinstall system software on the hard disk See Chapter 7 Installing or Reinstalling System Software a Check the ID numbers of all SCSI equipment connected to your computer Each device must have a unique ID number The computer itself the main logic board has ID number 7 and the internal CD ROM drive has ID number 3 The ID numbers 0 1 2 4 5 and 6 are available
30. entire CD ROM disc to your hard disk Don t drag the CD ROM disc s icon to your hard disk If you get a message telling you to copy or install items from the CD ROM disc to your hard disk double click the CD ROM disc s icon to open it and copy those items not the CD ROM disc icon itself to your hard disk Look for any read me or information files on the CD ROM disc for instructions Copying the CD ROM disc itself will take up too much memory on your hard disk Types of compact discs you can use Chapter 5 Not all CD ROM discs store information in the same way A disc stores and displays information according to a particular file format Your computer s system software must understand the file format in order to use the contents of the disc Standard file formats You can use CD ROM discs with these standard file formats a HFS Hierarchical File System the standard format used by the Macintosh m ISO 9660 the International Standards Organization s file format for CD ROM discs This format has been adopted by many CD manufacturers to make their discs compatible with a variety of computers It is also the format that allows you to use Photo CDs in your CD ROM drive a The High Sierra format a predecessor of the ISO 9660 format a Photo CDs a Audio CDs The software that lets you use discs with these file formats is already installed on your computer Other CD ROM formats Your CD ROM drive also wo
31. exceed 6 meters 20 feet SCSI cables must have a 110 ohm impedance For best results use SCSI cables manufactured by Apple Computer a Make sure that the last or only device in the SCSI chain has a terminator Make sure that no other external SCSI device has a terminator To ensure accurate transmission of information a terminator must be at each end of a SCSI chain Your computer s main logic board which is the first device in the chain has a built in terminator Some external SCSI devices from manufacturers other than Apple have built in terminators Check the information that came with the device If the device at the end of the SCSI chain does not have a built in terminator you need to attach an external terminator If your SCSI device has a built in terminator use it as your last device in the chain or have your Apple authorized service provider remove the extra built in terminator You can attach or remove external terminators yourself Expanding Your Computer and Using Special Features eoevece 41 Connecting a SCSI device Use these general instructions in conjunction with the instructions that came with your SCSI device 1 Turn off your Macintosh 2 Make sure the SCSI device is switched off WARNING Do not connect or disconnect any device while the device or your Macintosh is turned on Doing so could damage the device your computer or both 3 Use a SCSI cable to connect the device either to the co
32. folder shaped areas containing labeled pictorial buttons instead of the usual Macintosh desktop Your computer may have started up from a CD ROM disc containing At Ease an alternative to the Macintosh desktop You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual To return to the Macintosh desktop choose Shut Down from the Special menu When your computer is off restart the computer then press the Open Close button of your CD ROM drive to open the tray Remove the CD ROM disc Close the tray Then start up your computer again To avoid having the computer start up from a CD ROM disc remember to remove any disc in the drive before you shut down your computer 76 Chapter 6 The tray of your CD ROM drive won t open If a CD ROM disc icon appears on your screen Drag the disc icon to the Trash or select it and choose Put Away from the File menu Note You won t lose information on the CD by dragging its icon to the Trash Dont select the disc icon and then choose Eject Disk from the Special menu If the AppleCD Audio Player is active choose Eject CD from the File menu If you see a message that a disc can t be put away because it is being shared turn off file sharing then try again to put away the disc If no CD ROM disc icon appears on your screen Press the Open Close button for your CD ROM drive The signal to open the tray may n
33. for additional SCSI devices Also check that the chain of devices is terminated properly For information on setting SCSI ID numbers and terminating a SCSI chain see the manuals that came with your SCSI equipment and Chapter 3 of this manual m f none of these suggestions solves the problem test the disk by following the instructions given in Checking for Damage on Your Hard Disk later in this section Starting up from a CD ROM disc To test repair or initialize a hard disk or to install system software on a hard disk you need to start up your computer from another disk You can start up your computer using the Macintosh Performa CD Performa Software a compact disc that came with your computer The procedure for starting up from the CD varies depending on the condition of the system software on your hard disk To find out which procedure to use you must turn on your Macintosh The steps that follow tell how to start up from a CD ROM disc depending on what you see on your screen If you see a blinking question mark on your screen The blinking question mark means that your Macintosh is unable to find usable system software on your hard disk Press the Open Close button of your CD ROM drive to open the CD ROM tray Place the Macintosh Performa CD Performa Software in the tray with the disc label facing up Make sure the disc is lying flat in the tray Push the tray in or press the Open Close button to close the
34. function keys to initiate actions On some models press to turn on the computer Also press to shut down the computer on certain models Use to move the insertion point to the beginning of the next line In a dialog box pressing Return is the same as clicking the outlined button Use to produce capital letters or the upper character on the key Use to move the insertion point to the next stopping place such as a tab stop or field in a dialog box or program The function of these keys depends on the operating system and program you re using Typing special characters and symbols Characters available in the Chicago font Characters available in the Chicago font when the Option key is pressed You can type a variety of international and other special symbols and characters including characters with diacritical marks such as accents by pressing combinations of keys The Key Caps program which is installed with your system software shows you the characters produced when you type certain keys and key combinations in the fonts available on your computer Choose Key Caps from the Apple menu then choose the font from the Key Caps menu a Key Caps Characters appear here when you press o ksl es e keys on the keyboard or click them in the window To have Key Caps show more options for special characters press each of these keys or key combinations Option Sh
35. lowest possible cost The PewerP RISC microprocessor represents the state of the art in microprocessor design Your new Macintosh will run almost all of your existing Macintosh software but for best performance and greatest speed look for the new software programs designed especially for computers that contain the PowerPE microprocessor You ll find PewerP microprocessor compatible programs at any software store that carries products for the Macintosh computer ecooo
36. make sure that AppleTalk in the lower right corner of the Chooser is active If you are using your own printer a serial printer connected to your computer make sure that AppleTalk is inactive Turn off the computer and printer and check the printer cable connections m f none of these suggestions solves the problem you may need to reinstall the printer driver that came with your printer Refer to the manual that came with your printer Note If you have an Apple printer you need to determine which printer driver to reinstall the one that came with your printer or one of the drivers included on your Macintosh Performa CD Performa Software Depending on when you bought your printer one of these printer drivers will be more recent than the other It is the more recent one you want Look at the date of the printer driver that came with your printer Usually the printer driver comes on a floppy disk with the printer To see the date insert the floppy disk double click its icon to open it and choose by Name from the View menu Then look for the same printer driver name on the Macintosh Performa CD Performa Software Look for it in the Hard Disk Files folder in the System Folder files folder in the Extensions folder Then choose by Name from the View menu to see the date next to it The drivers must have the same name If they do reinstall the printer driver with the most recent date next to it If you use the printer
37. network connection and other information about using your Macintosh on a network see the Networks topic of Macintosh Guide available in the Guide menu Closing the computer 1 Slip the base of the logic board into the guide rails inside the computer s case and swing the wire handle back into its storage position Make sure the logic board slides into the guides that are on both sides of the computer s interior Swing the handle up into its storage position Installing an Expansion Card 133 eoeece 134 Appendix B 2 Press the reset button on the logic board and then slide the logic board back into the computer 1 Press the reset button RO SX g 2 Gently but firmly push on the vertical plate until the logic board is solidly back in place Note When you press the reset button some of your computer s software settings will change You may want to open the control panels for the date and time keyboard and mouse to make sure that they are set the way you want them For more information about working with control panels see the Customizing Your Computer topic of Macintosh Guide available in the Guide menu 4 Slip the three tabs at the top of the back panel into the grooves in the computer s case Slip the three tabs on the back panel into the
38. pointer In some programs the arrow keys have other functions Caps Lock key lle J Use to capitalize a series of letters numbers and symbols aren t affected Clear key E Use to delete the current selection or use the Delete key In some programs Clear has other functions 36 Command key s xl Use in combination with other keys as an alternative to choosing a menu command continued 138 Appendix C Special keys on Apple keyboards continued Control key Delete key le _ Enter key Escape key fa Function keys Option key Numeric keys EJ fa Gal a le le le lle e i S Power key Return key i Shift key Lae Tab key fj Other special keys a ie In combination with other keys this key provides shortcuts or modifies other actions Use to delete selected material or the character to the left of the insertion point In a dialog box pressing Enter is the same as clicking the outlined button In some programs pressing this key confirms information you have provided The function of this key depends on the program you re using Some programs allow you to use the 12 function keys to give commands You can assign commands or action sequences to function keys with special utility programs Use in combination with other keys to produce special characters or modify actions Use to produce numbers and mathematical symbols some programs use these keys as
39. the Guide menu 4 Slip the three tabs at the top of the back panel into the grooves in the computer s case Slip the three tabs on the back panel into the grooves in the computer case 399977 NAMIE Snap the plastic back panel into place Installing Additional Memory eoecce 159 5 Reinsert the three screws Reinsert these screws 6 Reconnect the power cord Plug the power cord into the back of the computer WARNING To ensure reliable and safe operation of your system never turn on your computer unless all of its internal and external parts are in place 160 Appendix E Index A accent marks typing 140 AppleCD Audio Player program 53 56 Apple customer support hotline 19 Apple Desktop Bus ADB port connecting keyboard cable to 7 connecting mouse cable to 6 location of 35 purpose of 34 Apple Ethernet media adapter 144 Apple External Video Connector kit 118 146 Apple Extras folder preinstalled programs in 46 Read Me files in 19 Apple menu See also control panels AppleCD Audio Player 56 Key Caps 139 140 Shut Down command 17 Apple Presentation System 146 AppleTalk Phas
40. the program m Ifthe problem recurs you may need to reinstall system software See Chapter 7 Installing or Reinstalling Your Software for instructions The pointer x doesn t move when you move the mouse One of the following situations is probably the cause a There is a software problem Try the following Press 3 Option Esc to quit the application program in use when the problem occurred If this works you can save the documents open in other programs before restarting Restart your Macintosh See Start Over in the section If You Have Trouble earlier in this chapter for instructions Follow the suggestions in the previous entry A Dialog Box With a Bomb Appears a The mouse or keyboard is not connected properly Check that the mouse and keyboard cables are connected properly and then restart the computer IMPORTANT Do not connect or disconnect the mouse while the computer is turned on You may damage your computer Signals from the mouse are not reaching the computer either because the mouse needs cleaning or because there is something wrong with the mouse Clean the mouse according to the instructions in Appendix A of this book If you have another mouse or pointing device try connecting and using it Turn the computer off before connecting it If the new device works there is probably something wrong with the mouse you replaced If none of these procedures solves the problem cons
41. tray Your Macintosh recognizes the CD as a startup disk and in a few seconds the Macintosh desktop with a Launcher appears If you see the Macintosh desktop Press the Open Close button of your CD ROM drive to open the CD ROM tray Place the Macintosh Performa CD Performa Software in the tray with the disc label facing up Make sure the disc is lying flat in the tray Troubleshooting 85 3 Push the tray in or press the Open Close button to close the tray 4 Hold down the C key on your keyboard while you choose Restart from the Special menu Continue to hold down the C key until you see the Welcome to Macintosh message Checking for damage on your hard disk You can test a hard disk for damage with the Drive Setup program which is on the Macintosh Performa CD Performa Software that came with your computer 1 Start up your computer from the Macintosh Performa CD Performa Software See Starting Up From a CD ROM Disc earlier in this section 2 Click the Drive Setup icon in the Launcher to open the Drive Setup program Drive Setup 3 Inthe list of drives click the disk you want to test Drive Setup List of Drives Yolume Name s Type Bus ID LUN Macintosh HO DE o 0 Jel Kor lina s This disk can be initialized Initialize 4 From the Functions menu choose Test Disk 5 When a message tells you that the testing is complete click Quit 86 Chapter 6
42. IMMs See DRAM DIMMs dynamic random access memory See DRAM E Easy Access turning off 72 Eject CD command File menu 54 ejecting audio CDs 54 CD ROM discs 54 79 floppy disks 68 111 electrical hazards avoiding 3 4 electromagnetic emissions 105 Empty Trash command Special menu 16 Enter key 138 erasing disks See initializing error message 59 60 61 See also troubleshooting errors See troubleshooting Escape key 138 Ethernet card 133 143 Ethernet media adapter 144 Ethernet network connecting to 143 144 EtherTalk Phase 2 protocol 144 expansion cards communication cards 130 133 Ethernet 134 145 installing 117 136 PCI cards 124 129 types of 117 118 warning about 118 extensions incompatible 69 saving 62 turning off before rebuilding desktop 62 Extensions Manager starting 141 Extensions Manager control panel 62 63 exterior of computer See case external monitor connecting 145 146 external SCSI devices connecting 39 42 external video connector 35 External Video Connector kit 118 eye fatigue 103 F fatigue eye 103 general 105 file formats for CD ROM discs 54 55 File menu Eject CD command 54 Open command keyboard shortcut for 31 Put Away command 54 Quit command 61 files backing up 48 49 copying from Macintosh Performa CD 45 100 failure to find 75 Finder activating 22 Macintosh Guide and 22 shortcuts for commands in 31 32 floppy disk drive location of 34 floppy disks ba
43. Is the computer turned on The power on light on the front of the computer should be on Make sure the side of the power switch marked with the symbol on the back of the computer is pressed in m Is the power cord connected to the computer and is the cord plugged into a power source m Ifthe computer is plugged into a power strip is the power strip turned on and plugged in m Are the keyboard and mouse cables connected correctly Don t disconnect the keyboard or mouse cable while the computer is on You could damage your equipment a Are the screen control buttons on the front of the computer marked with the icon adjusted correctly m If you have an external hard disk attached to your computer is that hard disk turned on Was it turned on before you turned on the computer If youre not sure turn everything off Then turn on the external hard disk before you turn on your computer If you see a blinking question mark on the screen turn to Solutions to Common Problems in Chapter 6 Getting Started 11 12 What s next eoovce Chapter 1 Congratulations You ve finished setting up your computer Now continue with one of the following steps a If you are new to the Macintosh see the next section Learning the Basics a If you are an experienced Macintosh user turn to Chapter 2 Getting Help to learn about Macintosh Guide your main source of information when you re working with the Macint
44. ONE RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO LASER KLASSE 1 PRECAUCION RADIACION LASER INVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO APPAREIL A RAYONNEMENT VARO AVATTAESSA OLET ALTTIINA NAKYMATTOMALLE LASERSATEILYLLE L KATSO SATEESEEN LASER DE CLASSE 1 VARNING OSYNLIG LASERSTRALNING NAR DENNA DEL R PPNAD BETRAKTA EJ STR LEN ADVARSEL USYNLIG LASER STR LING N R DENNE ER BEN UNDGA BESTRALING ADVARSEL USYNLIG LASERSTRALING NAR DEKSEL PNES UNNGA EKSPONERING FOR STRALEN 8 COAN OABTFARL Y HKHBNENTUST L T HCASENGLESELTC NAL DANGER invisible laser radiation when open AVOID DIRECT EXPOSURE TO BEAM Class 1 label Service warning label Communications Regulation Information Welcome to Macintosh Congratulations on the purchase of your new Macintosh Your computer is designed to give you the highest performance combined with real ease of use it s easy to set up easy to use and easy to expand This book will guide you through the setup procedure tell you how to expand your Macintosh and provide many tips on using your new system Your Macintosh computer is powered by the new PewerP microprocessor or chip This microprocessor was designed by Apple Computer Inc Motorola Inc and IBM Corporation The PewerP microprocessor uses Reduced Instruction Set Computing RISC technology to deliver very high performance at the
45. T Don t select the disc icon and then choose Eject Disk from the Special menu If you do this the computer keeps the CD ROM disc in its memory and keeps asking you to reinsert it m Click the disc icon then choose the Put Away command in the File menu a While the AppleCD Audio Player window is active choose Eject CD from the File menu or simultaneously press the and E keys AppleCD Audio Player is a program that allows you to control your CD ROM player and is available in the Apple menu Using the Built in CD ROM Drive 53 54 If no CD ROM disc icon appears on your screen m Press the Open Close button for your CD ROM drive Take the CD ROM disc out of the tray Store your disc in a safe place away from heat dust and moisture Push the tray in or press the Open Close button to close the tray To avoid possible damage to the tray or the CD ROM drive keep the tray closed when you are not using it Using the CD ROM discs that came with your computer Some of the CD ROM discs that came with your computer and some CD ROM discs in general require you to copy one or several items from the disc to your hard disk before you can view them Other discs let you view the CD ROM disc s contents directly from the CD ROM disc itself If you have a CD ROM disc that requires you to copy some items to your hard disk you ll get a message telling you so when you try to open a program on the CD ROM disc IMPORTANT Never copy an
46. analog phone line Your modem manuals contain more information about using your modem Line splitter purchased separately External modem port cei This port is covered if an internal modem is installed MS If it is covered do not remove the cover or plug anything into the external modem port Qaa Phone jack in wall Phone cord Internal modem connector Getting Started eccooo You can use any standard phone cord to connect your internal modem connector to a phone jack If you have only one phone jack consider purchasing a line splitter at an electronics supply store A line splitter enables you to plug your phone and modem into the same jack at the same time Keep in mind that when your phone and your modem share a single phone line you will not be able to use both pieces of equipment at the same time even if they are attached to separate phone jacks While you use your modem outside callers get a busy signal and you cannot call out When your phone is in use you cannot use the modem IMPORTANT Disconnect your modem from the phone jack during lightning storms to prevent voltage overload Connecting the mouse and keyboard 1 Chapter 1 Plug the mouse cable into the recessed port on the back of the keyboard The plug and the port are marked with the icon symbol The positions of the port and icon on your keyboard may be different from th
47. ard 124 129 warning about 118 memory 147 160 DRAM DIMMs 154 155 High Performance Module 156 system software 91 100 reinstalling all original software 97 99 reinstalling system software 95 97 troubleshooting 99 when to install or reinstall 91 92 interference 108 internal hard disk See hard disk internal storage devices replacing 43 International Standards Organization file format 55 ISO 9660 discs 80 ISO 9660 File System file format 55 K keyboard adjusting angle of 7 connecting 7 handling 108 posture for 103 104 shortcuts with See keyboard shortcuts special keys on 138 141 spills on 107 108 110 troubleshooting 72 typing special characters and symbols on 139 140 keyboard cable 7 keyboard shortcuts key combinations 31 32 for Finder tasks 31 32 to eject floppy disk 68 to force computer to restart 141 to force program to quit 141 to ignore the selected startup device 141 to quit application 61 137 to rebuild desktop 141 to restart computer when Restart command cannot be chosen 61 to start Extensions Manager 141 to turn off system extensions 141 Key Caps program 139 140 key combinations See keyboard shortcuts L labeling floppy disks 109 Launcher 10 opening applications in 45 putting application programs into 46 Service Support area of 61 level 2 memory cache See High Performance Module lifting the computer 2 lighting eye fatigue and 103 line splitter for connecting modem 6 local area network
48. bout using DOS in Macintosh Guide available in the Guide menu Your computer starts up and you see large folder shaped areas containing labeled pictorial buttons instead of the usual Macintosh desktop Your computer may have started up from a CD ROM disc containing At Ease an alternative to the Macintosh desktop You need to have the Macintosh desktop on your screen before you can use any of the software installation instructions in this manual To return to the Macintosh desktop choose Shut Down from the Special menu When your computer is off restart the computer then press the Open Close button of your CD ROM drive to open the tray Remove the CD ROM disc Close the tray Then start up your computer again To avoid having the computer start up from a CD ROM disc remember to remove any disc in the drive before you shut down your computer You see a message that your application program can t be opened because a file can t be found Macintosh programs designed specifically for the PowerPC microprocessor also called native applications use special files called shared libraries Any necessary shared libraries should be installed automatically when you install these special Macintosh programs Follow the directions that came with your program to reinstall the program If the shared library is still missing contact the software program s manufacturer for assistance You experience problems using an older Macint
49. button in the Launcher If you need further instructions see the Tips amp Features topic of Macintosh Guide available in the Guide menu and select How do I use the Launcher Installing programs from a floppy disk In most cases you ll install an application program on your internal hard disk from floppy disks that contain the program The following illustration shows how to insert a floppy disk into your computer s floppy disk drive Insert the floppy disk metal end first into the floppy disk drive of your computer For instructions on how to eject floppy disks see the Disks topic of Macintosh Guide available in the Guide menu Installing programs from a CD ROM disc Sometimes you ll install an application program on your internal hard disk from a CD ROM disc that contains the program For instructions on inserting and ejecting CD ROM discs see Inserting a CD ROM Disc and Ejecting a CD ROM Disc in Chapter 5 IMPORTANT Never copy an entire CD ROM disc to your hard disk Don t drag the CD ROM disc s icon to your hard disk When you open programs on some of the CD ROM discs that came with your computer you may get a message telling you to copy or install the program onto your hard disk If you get this message double click the CD ROM disc s icon to open it and then copy the CD ROM disc s program to your hard disk Look for any read me or information files on
50. by holding down the and Control keys while you press the Power key marked with a triangle Troubleshooting 75 Solutions to CD ROM problems Problems using the CD ROM drive The CD ROM drive icon does not appear on the screen a If you have other SCSI devices attached to your computer make sure that each device has a unique SCSI ID number your CD ROM drive has SCSI ID 3 Refer to the documentation that came with your SCSI devices if you need to reset SCSI ID numbers a If you reinstalled the CD ROM software make sure to restart your computer after you reinstall the software a Make sure that the Apple CD ROM extension is turned on in the Extensions Manager control panel Open the Extensions Manager control panel in the Control Panels folder in the Apple menu Click to put a checkmark next to Apple CD ROM Then restart your computer You ve just ejected a CD ROM disc but the computer keeps asking you to reinsert it a The right way to eject a CD ROM disc is to select the CD ROM disc icon and choose Put Away from the File menu or drag the CD ROM disc s icon to the trash If you select the CD ROM disc icon and choose Eject Disk from the Special menu the computer keeps the CD ROM disc in its memory and keeps asking you to reinsert it Reinsert the CD ROM disc then drag its icon to the trash You won t lose information on the CD ROM disc by dragging its icon to the trash Your computer starts up and you see large
51. by pulling the plug not the cord if any of the following conditions exists a the power cord or plug becomes frayed or otherwise damaged a you spill something into the case your Macintosh is exposed to rain or any other excess moisture your Macintosh has been dropped or the case has been otherwise damaged you suspect that your Macintosh needs service or repair you want to clean the case use only the recommended procedure described later in this chapter Be sure that you always do the following Keep your Macintosh away from sources of liquids such as wash basins bathtubs shower stalls and so on a Protect your Macintosh from dampness or wet weather such as rain snow and so on Read all the installation instructions carefully before you plug your Macintosh into a wall socket Keep these instructions handy for reference by you and others a Follow all instructions and warnings dealing with your system WARNING Electrical equipment may be hazardous if misused Operation of this product or similar products must always be supervised by an adult Do not allow children access to the interior of any electrical product and do not permit them to handle any cables 106 Appendix A Handling your computer equipment Follow these guidelines for handling your computer and its components When setting up your computer place components on a sturdy flat surface and carefully follow all setup instructions Whe
52. c To type a letter or a space with a specific diacritical mark press the Option key and the key for the mark simultaneously Then type the letter that needs the mark If you are having trouble getting a mark and letter to appear together try again Be sure to press the Option key before or at the same time as the key for the mark then after you release both keys type the letter to be marked Special key combinations If difficulties with your mouse or computer don t allow you to use standard methods of quitting a program or restarting your computer you can try using these special key combinations To do this press this key combination Force a program to quit 3 Option Esc Force the computer to restart 38 Control Power key Start the computer from a CD ROM disc C key at startup Ignore the selected startup device 38 Option Shift Delete Turn off system extensions Shift key while starting up Start the Extensions Manager Space bar while starting up Rebuild the desktop Option 3g while starting up Special Keys on Your Keyboard 141 Read this appendix only if you purchased an Ethernet card or a second monitor Appendix D If You Purchase Additional Equipment This chapter contains information that is useful only if you purchase a an Ethernet card a second monitor Connecting to an Ethernet network This section contains information only for people whose computers are connected to other computers thr
53. cal File System HFS based storage volume Many hard disk drives Repair floppy disk and Compact Disc CD drives are examples of HFS based storage volumes Step If imperfections are found within a volume Disk First Aid can be used as a first step to repair the defects If a volume has suffered severe corruptio other utility programs or repair methods may need to be used Running Disk First Aid Click on the volume you would like to verify or repair Multiple volumes can be selected by holding down the Shift key while clicking on the volumes Troubleshooting 87 eoeeece 88 Chapter 6 Click Repair to begin testing and repairing the disk You can t repair the startup disk or the disk that contains the Disk First Aid program but you can test these disks by clicking Verify If the program reveals a problem with either of these disks start up the computer from another disk so that you can repair the damaged disk If you want to test and repair another disk click its icon and then click Repair When testing and repair are done choose Quit from the File menu If Disk First Aid cannot correct the problem a Try repairing the disk again Sometimes repeating the process corrects the problem a Use another disk repair or recovery program Some disk repair programs let you recover information from a damaged disk Consult an Apple authorized service provider for help If you can t repair the disk you ll need t
54. cking up 48 49 creating a startup floppy disk 100 DOS 67 68 ejecting 46 68 111 handling 109 inserting 46 installing programs from 46 labeling 109 protecting information on 48 49 repairing 87 88 starting up from 65 100 storing 109 troubleshooting 67 68 folders Apple Extras folder Read Me files in 19 45 icon for 16 formats for CD ROM discs 54 55 formatting disks See initializing function keys 138 furniture arranging for comfort 103 104 G glare on screen 104 105 graphics Photo CD images as source of 57 grounded outlet 4 grounding plug 2 4 Guide menu Drive Setup command 66 Hide Balloons command 30 icon for 15 21 Macintosh Guide command 22 purpose of 15 Shortcuts command 31 Show Balloons command 30 Guide menu icon 15 21 H handling computer equipment cables 107 CD ROM discs 109 110 DRAM DIMMs 155 floppy disks 109 general instructions for 107 keyboard 108 monitor 108 165 Index eccoce 166 eccoee Index handling computer equipment continued PCI card 126 power supply 111 hard disk backing up files on 48 49 copying Macintosh Performa CD files to 100 damaged 84 86 88 100 icon not appearing on desktop 66 67 initializing 89 90 inserting and ejecting floppy disk 46 installing application programs on 46 47 installing system software on 91 100 location of 35 protecting information on 49 100 rebuilding desktop on 62 63 67 141 repairing 84 87 88 replacing 43 restoring info
55. d You ll need to replace the disc You can t open a document on a CD ROM disc a Try opening the application program first then open the document Read the manual that came with your CD ROM disc Some discs come with software that you need to install on your computer before using the disc You can t save changes you make to information on a CD ROM disc a CD ROM is a read only medium This means that information can be read retrieved from it but not written stored on it You can save the changed information on a hard disk or floppy disk Troubleshooting 79 Problems using ISO 9660 or High Sierra discs You cannot access files on a CD ROM disc that uses the ISO 9660 or High Sierra format a Discs in the ISO 9660 and High Sierra disc formats have version numbers attached to file names Some application programs need these version numbers in order to work with files To make the version numbers available to programs on your computer follow these instructions Drag the CD icon to the Trash When the tray opens hold down the Option key and push the tray back in Continue to hold down the Option key until the disc is in the drive The program you are using should now be able to locate file names on that CD ROM disc m Make sure that Foreign File Access ISO 9660 File Access and High Sierra File Access are present in the Extensions folder in your System Folder on your hard disk Problems playing audio CDs You don t h
56. dix A Musculoskeletal discomfort As with any activity that involves sitting for long periods of time using a computer can make your muscles sore and stiff To minimize these effects set up your work environment carefully using the guidelines that follow and take frequent breaks to rest tired muscles To make working with your computer more comfortable allow enough space in your work area so that you can change position frequently and maintain a relaxed posture Another type of musculoskeletal concern is repetitive stress injuries RSIs also known as cumulative trauma disorders CTDs These problems can occur when a certain muscle or tendon is repeatedly overused and forced into an unnatural position The exact causes of RSIs are not totally understood but in addition to awkward posture such factors as the amount of repetition the force used in the activity the individual s physiology workplace stress level and lifestyle may affect the likelihood of experiencing an RSI RSIs did not suddenly arise when computers were invented tennis elbow and writer s cramp for example are two RSIs that have been with us for a long time Although less common than other RSIs one serious RSI discussed more often today is a wrist problem called carpal tunnel syndrome which may be aggravated by improper use of computer keyboards This nerve disorder results from excessive pressure on the median nerve as it passes through the wrist to the hand
57. e 2 Protocols for Ethernet networks 144 Apple Video Player program 46 application icon 16 48 62 Application menu 16 active programs listed in 47 48 Show All command 48 If you can t find what you re looking for in this index look in Macintosh Guide available in the Guide menu on your computer application programs AppleCD Audio Player 56 Apple Presentation System 146 Apple Video Player 45 backup copies of 49 designed for older Macintoshes 50 75 designed for PowerPC microprocessor 50 75 determining which are open 48 dimmed icons for 48 Disk First Aid 87 displaying windows in 48 Drive Setup 66 86 89 guidelines for 47 increasing memory to run several 48 installing 46 47 Key Caps 139 140 memory used by 50 69 opening 45 69 75 preinstalled 45 putting in the Launcher 47 quitting 61 69 137 141 Restore All Software 98 Restore System Software 95 97 screen saver 108 switching between 48 system error and 70 161 ecccce 162 eccoee Index application programs continued troubleshooting 47 69 70 73 75 77 working with several at a time 47 48 arrow keys 137 arrow on screen See pointer arrows scroll 16 At Ease alternative to Macintosh desktop 74 76 audio See sound audio CDs ejecting 54 playing 55 56 troubleshooting 80 81 audio tracks on CD ROM discs playing 55 56 troubleshooting 80 81 backing up information on a disk 49 backup programs on Macintosh Performa CD 45 Balloon Help 30 b
58. e Hell AG and or its subsidiaries PowerPC and the PowerPC logo are trademarks of International Business Machines Corporation used under license therefrom SRS and the SRS logo are trademarks of SRS Labs Inc registered in the U S and other countries Manufactured under license from SRS Labs Inc Purchase of this product does not convey the right to sell recordings made using the Sound Retrieval System Simultaneously published in the United States and Canada Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation Apple assumes no responsibility with regard to the performance or use of these products Contents Preface 1 Communications regulation information vii Welcome to Macintosh ix Getting Started 1 Plugging inthe computer 2 Installing an expansion card 4 Connecting the modem 5 Connecting the mouse and keyboard 6 Adjusting the angle of the screen 8 Connecting other equipment 8 Turning the computer on for the first time 9 Problems starting up 11 What s next 12 Learning the basics in the Performa Tutorials 13 Reviewing the basics 15 Turning the computer off 17 Turning the computeron 18 Where to find answers 19 Contents Getting Help 21 Getting answers to your questions 22 Tips for using Macintosh Guide 29 Identifying whats on your computer screen 30 Learning useful shortcuts 31 Expanding Your Computer and Using Special Feat
59. e front of the computer 4 Sound control buttons For more information about adjusting sound see the Sound topic of Macintosh Guide available in the Guide menu 36 Chapter 3 Using the screen control buttons on your computer You can adjust the level of light and dark on the screen of your built in monitor by using the screen control buttons on your computer marked with the 9 icon a Press the button on the right to lighten your screen a Press the button on the left to darken your screen Screen control buttons You can also use the Monitors amp Sound control panel in the Control Panels folder in the Apple menu to control the level of light and dark on the screen You can also use this control panel to adjust the resolution and color depth displayed on your monitor For more information see the Monitors standard settings topic of Macintosh Guide available in the Guide menu Expanding Your Computer and Using Special Features 37 38 Using the built in microphone Chapter 3 Your Macintosh comes with a built in microphone for recording live sounds The microphone is highly sensitive Once you ve turned it on which you do with a sound recording application program it can pick up sounds within a range of several feet For information on recording sound see the Sound topic of Macintosh Guide available in the Guide menu
60. e height as your keyboard Allow adequate space to use the mouse comfortably Arrange the monitor so the top of the screen is slightly below your eye level when youre sitting at the keyboard The best distance from your eyes to the screen is up to you although most people seem to prefer 18 to 28 inches 45 to 70 cm Position the computer to minimize glare and reflections on the screen from overhead lights and windows 45 70 cm 18 28 in pamm Du Top of the screen at or slightly below eye level You may need to adjust the height of your computer by placing something under it or by raising your work surface Screen positioned to avoid a a reflected glare Clearance under work surface Feet flat on the floor Avoiding fatigue a Change your seated position stand up or stretch whenever you start to feel tired Frequent short breaks are helpful in reducing fatigue a Use a light touch when typing or using a mouse and keep your hands and fingers relaxed Some computer users may develop discomfort in their hands wrists or arms after intensive work without breaks If you begin to develop chronic pain or discomfort in your hands wrists or arms consult a qualified health specialist a Allow adequate workspace so that you can use your keyboard and mouse comfortably Place papers or other items so you can view them easily while using your computer A document stand
61. ear any sound when you play an audio CD or an audio track on a CD ROM disc using the AppleCD Audio Player a If you have headphones or speakers connected to the computer adjust the connectors to make sure they are firmly connected Make sure the volume control on your headphones or speakers is not turned down too low a If you do not have headphones or speakers connected to the computer make sure that nothing else is plugged into the sound output port on your computer To find the sound output port see the illustration in Chapter 3 If you are using a CD ROM disc over a network you won t be able to hear the audio portion m Make sure the volume is turned up in the AppleCD Audio Player With the Audio Player open drag the volume control slider up use the volume controls on your computer or press the Up Arrow key on your keyboard a The CD may have been paused Click the Play Pause button in the AppleCD Audio Player once or twice 80 Chapter 6 While playing an audio track on a CD ROM disc that combines audio tracks and data you double click the disc icon and the audio track stops playing You can t open data files on a CD ROM disc and listen to audio tracks on that disc at the same time You are unable to record sound from an audio CD You may need to reset the sound options in the Monitors amp Sound control panel Refer to the Sound topic of Macintosh Guide available in the Guide menu Problems using P
62. eat the purpose of the grounding plug Installing an expansion card Chapter 1 If you purchased an expansion card for your Macintosh install it now See Appendix B Installing an Expansion Card for instructions If you don t have an expansion card continue with the next section Connecting the Modem Connecting the modem A modem is hardware that may already be installed inside your computer The modem enables your computer to send and to receive faxes and telephone calls to connect to the Internet to access online services and to communicate with other computer users To use the modem you must also set up the appropriate software already installed on your Performa If your computer came with an internal modem and you want to connect the modem now follow the next illustration You can confirm whether you have an internal modem by seeing if you have an internal modem connector on the back of your computer as shown in the next illustration Also a standard telephone cord will have come with your computer If your computer came with an external modem connect it to the external modem port and follow the instructions in the modem manuals that came with your computer or with the modem IMPORTANT When connecting a modem make sure you connect the modem to an analog phone line the kind used typically in homes A digital phone line could damage the modem If you re connecting the modem at home you probably have an
63. eate documents and do other work Application D Icons like this one represent documents which you can create and edit Document Icons like this represent folders A folder contains other icons Folder To throw away an item you no longer want drag it to the Trash icon and choose Empty Trash from the Special menu Trash Windows Windows are boxes that display text graphics or icons To change the shape or position of a window or to close the window use the elements shown here Close box Title bar To close a window To move a window drag it by the middle of the title bar click the close box anywhere in the bar except the small box on each end Hard Disk H Zoom box 139 7 MB in disk 14 4 MB available TO make the window bigger click once here Click again to return the window to its original size Scroll arrow To bring hidden portions of a window s contents into view click one of the four scroll arrows System Folder SimpleText To bring a partially covered window to the front click anywhere in it Size box To change the shape or size of a window drag the size box 16 Chapter 1 Turning the computer off To turn the computer off using the Power key on the keyboard follow these instructions If the computer is in sleep mode press the Power key or any other key on the keyboard except Caps Lock to wake it Press and hold the Power key on the keyboard for about 2 seconds T
64. ects it is like the table of contents in a book a Index lets you choose from an alphabetical list of more specific subjects it is like the index in a book m Look For lets you search for information related to a specific word or phrase that you type In the following sections you will practice using each method If you have problems while using Macintosh Guide see Tips for Using Macintosh Guide later in this chapter Getting answers with the Topics button In the Macintosh Guide window click the Topics button A list of general topics appears on the left side of the Macintosh Guide window Depending on the hardware and software you have the list of topics may look different i m Bee Topics Index Look For 1 Click a topic area Learning the Basics Application Prograrns Organizing Your Files Customizing Your Computer Printing Fonts Disks CD ROM Discs Color Sound Monitors standard settings Getting Help 23 24 If you want to return to the main Macintosh Guide window click this button C2 Tepis June Chapter 2 In the list of topics click Customizing Your Computer When you click any topic area a list of related questions appears on the right side of the Macintosh Guide window B Macintosh Guid e Topics Index Look For 1 Click a topic area 2 Click a phrase then click OK Learning the Basics v About control panels the Contr
65. em software 95 97 Return key 138 ROM read only memory 51 S sad Macintosh icon 66 safety precautions 106 110 See also health related information CD ROM discs 109 110 CD ROM drive 110 connecting equipment 33 electrical hazards avoiding 3 electromagnetic emissions 105 floppy disks 109 general precautions 106 grounding plug 4 handling computer equipment 107 110 power supply 111 turning off computer before connecting equipment 33 when to turn off computer and pull the plug 106 saving extensions 62 screen See also monitor adjusting angle of 8 adjusting level of light and dark on 37 basic elements on 15 burn in avoiding 108 cleaning 105 dark 11 63 glare and reflection on 104 105 height and distance of 104 interference on 108 moving pointer on 13 14 off center images on 64 screen control buttons 37 screen saver programs 108 scroll arrows on windows 16 SCSI chain 39 41 cables for 40 42 connecting devices in 39 42 number of devices supported in 39 SCSI ID numbers and 39 40 terminators in 41 42 SCSI devices connecting 39 42 device drivers for 42 ID numbers for 39 40 terminators for 41 42 turning on before the computer 42 SCSI icon 39 SCSI ID numbers 39 40 SCSI peripheral interface cable 40 SCSI port 35 39 SCSI system cable 40 SCSI terminator 41 42 security lock port 35 service 60 61 setting up adjusting keyboard angle 7 adjusting screen angle 8 connecting external SCSI devices 39 42 co
66. ems 80 81 spills 107 108 110 startup problems 11 64 65 85 86 92 93 system error 70 system software problems 64 65 turning computer off 18 turning computer on 11 typing on keyboard produces nothing on screen 72 where to find answers 19 turning computer off troubleshooting 18 when power switch fails 61 when Shut Down fails 18 with Power key 17 with power switch 18 with Shut Down command 17 turning computer on after Shut Down 18 for the first time 9 11 troubleshooting 11 with Power key 9 19 with power switch 9 turning SCSI devices on before the computer 42 tutorial program 10 13 14 TV tuner card 34 35 46 typing special characters and symbols 139 140 173 Index ecccce 174 eccoee Index U W X Y unlocking mouse 115 waking computer from sleep 17 63 warranty 60 V welcome screen 10 14 windows 16 See also Macintosh Guide VCR recording computer images on 146 window video watching on the computer 45 bringing hidden portions of into video connector external 35 view 16 video connector kit 118 bringing to the front 16 video input card 34 35 45 changing shape of 16 video in slot 117 changing size of 16 29 video mirroring 145 146 closing 16 video screen See screen hiding and showing on the desktop 48 virtual memory 69 moving 16 volume adjusting 36 Z troubleshooting 80 zoom box on windows 29 Macintosh Performa Users Manual Includes setup troubleshooting a
67. er However although the application is already installed to actually watch video on your computer you need to install a video input card Similarly to watch video and TV you need to install both a video input card and a TV tuner card Some computers come with these cards already installed Your computer has these cards installed if you find the Apple video or TV manuals in the box that came with your computer If you don t have these cards installed you can purchase them from an Apple authorized dealer 45 46 Installing application programs Chapter 4 You may want to buy and install additional application programs See the manuals you receive with these programs for instructions on installing and using them To use your programs most effectively follow these guidelines Read the manuals you received with the program if you have problems using it m Put only one copy of each program on your hard disk Having more than one copy can cause errors m Whenever you copy a program disk to your hard disk be careful not to copy a System Folder Ifa program malfunctions consistently try installing a fresh copy If that doesn t help find out from the software manufacturer whether your version of the program is compatible with your computer model and the system software youre using To put a program into the Launcher simply drag the program s icon or its alias into the Launcher window or onto the Applications category
68. eripheral component interconnect slot for a 6 88 inch long PCI card such as a video editing card acommunication slot for an internal modem or Ethernet card you may already have an internal modem installed in this slot a video in slot for a video input card that brings signals into the computer from a videocassette recorder VCR laser disc player video camera or similar device Video in slot You may have a video input card already installed in this slot DRAM DIMM slots 2 Cache slot Monitor out slot PCI peripheral component interconnect slot and PCI card adapter Communication slot You may have a communication card such as an internal modem installed in this slot Vertical plate 117 eoecce 118 Appendix B You can also install the following additional expansion cards in your Macintosh a the Apple External Video Connector kit that allows video mirroring on an external monitor a a TV tuner card that allows you to watch TV on your Macintosh Other video cards that let you perform video editing and other functions may also be available for your computer This appendix contains instructions for installing a PCI card or a communication card To install a video input card or a TV tuner card if you don t already have these cards installed or the Apple External Video Connector kit follow the instructions that came with the card or kit WARNING To avoid damaging your computer and e
69. ger control panel in the Control Panels folder in the Apple menu to turn them on Then restart your computer Make sure the CD ROM software is installed The CD ROM software is already installed on Macintosh computers that come with CD ROM drives a The disc may use a format that the Macintosh cannot recognize Ask the disc s manufacturer for a disc that a Macintosh can recognize Your computer ejects a CD ROM disc without giving you any error message a Make sure the disc is flat in the tray and the disc label is facing up IMPORTANT If you re using a small 8 cm disc make sure it s centered within the tray s inner ring and the computer is absolutely level you have not tilted or swiveled the computer to adjust the angle of the screen An improperly seated small disc in your computer may result in damage to the disc the CD ROM drive or both a The disc may need to be cleaned See Handling CD ROM Discs in the section Handling Your Computer Equipment in Appendix A If there are visible scratches on the shiny side of the disc you may be able to remove them with a CD polishing kit available from your audio CD dealer If the scratches can t be removed you ll need to replace the disc a The disc may be damaged Try another disc in the drive and try the original disc in another drive If the original drive reads other discs or if the original disc also doesn t work in another drive the disc is probably damage
70. grooves in the computer case 399977 NAMIE Snap the plastic back panel into place Installing an Expansion Card eoecce 135 5 Reinsert the three screws Reinsert these screws 6 Reconnect the power cord Plug the power cord into the back of the computer WARNING To ensure reliable and safe operation of your system never turn on your computer unless all of its internal and external parts are in place 136 Appendix B Read this appendix to learn how to use the special keys on your keyboard Appendix C Special Keys on Your Keyboard Your computer keyboard contains certain special keys that typewriter keyboards don t have Many of these keys allow you to give commands to the computer without using the mouse For example in many application programs pressing the 3 Command key at the same time as the Q key lets you quit a program The following table describes what you can do with the special keys on your keyboard The special keys on your keyboard depend on the model of keyboard you have some keyboards do not have all the keys listed Special keys on Apple keyboards Arrow keys tJ _ Use to move the insertion point as an alternative to using the dul
71. h To discard an item eject a disk or remove a hard disk or shared disk icon from your desktop drag it to the Trash To permanently remove items in the Trash choose Empty Trash from the Special menu Although balloons appear next to items when you point to them the way you work does not change you can still select icons choose commands and so on When you re finished using Balloon Help choose Hide Balloons from the Guide menu Learning useful shortcuts 2 If you want to close the window click here You can perform many tasks in the Finder more quickly if you use keyboard or mouse shortcuts For example instead of clicking an icon and choosing Open from the File menu you can simply double click the icon to open it Follow these steps to learn keyboard and mouse shortcuts Pull down the Guide menu marked with the icon and choose Shortcuts The main Macintosh Shortcuts window appears H Shortcuts You can use keyboard commands to work more quickly with your computer Click a category below Other keyboard commands are listed in the menus a a Working with Working with Working with icons Macintosh windows list views Using file Restarting the Miscellaneous dialog boxes computer options amle Click one of the category buttons Another window appears describing shortcuts for that category Working with icons To open an icon Double click the icon
72. h a properly grounded outlet Do not defeat the purpose of the grounding plug Health Safety and Maintenance Tips 107 108 Appendix A Handling the built in monitor Follow these procedures for handling the built in monitor Turn down the screen brightness control if you leave the computer turned on for extended periods If the brightness is not turned down the image on the screen could burn in and damage the screen You can also use a screen saver program which dims or varies the image on the screen when the computer has been idle for a specified period of time These programs are available from independent suppliers and user groups m Make sure the vents on the computer are clear and unobstructed a If there is interference on the monitor s screen or on a television or radio near your computer move the affected equipment farther away Handling the keyboard Take care not to spill any liquid on the keyboard If you do turn off your computer immediately a If you spill liquid that is thin and clear unplug the keyboard turn it upside down to let the liquid drain out and let it dry for 24 hours at room temperature If after you take these steps the keyboard doesn t work take it to your Apple authorized service provider for repair m If you spill liquid that is greasy sweet or sticky unplug the keyboard and take it to your Apple authorized service provider for repair Handling floppy disks St
73. he communication card from its static proof bag Hold the card by its edges to avoid touching the connectors on the card Installing an Expansion Card eccece 131 132 Appendix B Align the card over the communication slot The communication slot is the rightmost slot on the logic board as you face the vertical plate If your card has a hook on it as shown here be sure the hook engages the vertical plate when you insert the card in step 4 Vertical plate Communication card access hole If your card has a prominent external connector on it simply pass it through the communication card access hole as shown here External connector Vertical plate Communication card access hole Communication slot Passing the external connector through the hole in the vertical plate insert the card into the communication slot Press down on the card until the connector is solidly in place Don t force the card If you meet resistance pull the card out and try again 5 To see if the card is properly connected lift it gently If it resists and stays in place it s connected 6 Ifthe communication card you installed is an Ethernet card see if you need to install the software that comes with it If you do need to install it 7 Ifyou installed an Ethernet card change the network connection in the Network control panel See the manual that came with the card for more information For instructions on how to select a
74. he following dialog box appears on the screen A Are you sure you want to shut down your computer now Restart Sleep Cancel shut down Press the Return key on the keyboard or click the Shut Down button in the dialog box You can also turn off your computer by choosing Shut Down from the Special menu Detailed instructions follow Move the tip of the arrow to the Special menu at the top of the screen With the tip of the arrow on the word Special press and hold down the mouse button While holding down the mouse button move the arrow down the list of choices until the words Shut Down are highlighted then release the mouse button Special Clean Up Desktop Erase Disk Restart Shut Down gt Getting Started eoevce 18 If you can t shut down your computer If a problem with the computer prevents you from using the Power key on the keyboard or choosing Shut Down for example if the computer freezes so that the pointer does not respond to the mouse you can turn off the computer by pressing the power switch on the back of the computer Use this method only if you cannot choose Shut Down or press the Power key following the instructions in the previous section Turning the Computer Off IMPORTANT You could lose unsaved work if you use the power switch on the back of the computer to turn off your computer Only use the power switch when there is a prob
75. his book Reviewing the basics You can use the following illustrations to review the elements you use on your screen to do work with your computer File Edit View Label Special 3 54 PM 2 E New Folder 38N gt 0 Open m Print 8P Close Window 38W Hard Disk Get Info 1 139 7 MB in disk 14 4 MB available Icons Sharing ne Duplicate D Menu Make Alias M Put Away BY Find F System Folder Find Again 6 i Window Page Setup Launcher c m Mouse Skills Performa Tutorial Tutorial Part 2 Menus The strip across the top of the screen is called the menu bar The symbols and words in it represent menus of commands To open a menu place the pointer on the symbol or word for the menu and press the mouse button Guide menu To find an answer to a question look in the Guide menu File Edit View Label Special 354M ICE Application menu About Apple Guide You can have several Show Balloons x applications open at once Macintosh Tutorial To see which program is active Macintosh Guide x L or to switch from one program to another use this menu called the Application menu Getting Started 15 Icons Icons are small pictures that represent disks programs documents and folders You can double click any icon to open it and see what it contains C This icon represents your computer s internal hard disk Hard Disk Icons like this one represent application programs which you use to cr
76. hoto CDs You insert a Photo CD disc but its icon doesn t appear on the desktop Reinstall the CD ROM and QuickTime software The easiest way to do this is by reinstalling your system software following the instructions in Chapter 7 Installing or Reinstalling Your Software Your computer does not display color icons for individual images on a Photo CD Your computer may be low on memory To view color icons restart your computer and then reopen the Photos folder See the Memory topic of Macintosh Guide available in the Guide menu for more information on managing memory After you open an image on a Photo CD the image is scrambled colors are displayed incorrectly or no image appears in the window a The program you are using may not be designed to work with large high resolution image files You can open the image with another program or you can assign more memory to the program See the Memory topic of Macintosh Guide available in the Guide menu for more information on managing memory After you open an image on a Photo CD your system is frozen and does not respond to any input or you have a bomb message on your screen a Restart your Macintosh See the section Start Over at the beginning of this chapter The program you are using may not be designed to work with large high resolution image files You can open the image with another program or you can assign more memo
77. ift Shift Option Shift 38 and Option 3 The highlighted key represents the key held down on the keyboard in this case the Option key If you press the Option key Key Caps outlines lightly the keys that you can use in combination with letter keys to type letters with accents or other diacritical marks Special Keys on Your Keyboard 139 140 Appendix C If you see rectangles If you see rectangles instead of diacritical marks on some of the pictures of keys in Key Caps try pressing Option to see the diacritical marks However use the Option key not Option 3 in combination with the other keys to type letters with diacritical marks If you press the Option key at the same time as a key for a specific diacritical mark and then release both keys Key Caps outlines in bold the keys for letters that can be typed with that mark You ll see that most key combinations for diacritical marks can be used with the Space bar as well as letter keys producing the mark without a letter The most common diacritical marks and how to create them are summarized next Diacritical mark Key combination Grave accent Option then type the character Acute accent Option e then type the character Circumflex Option i then type the character Tilde Option n then type the character Umlaut Option u then type the character The letter c with a cedilla Option
78. immed when no additional information is available If you want to return to the main Macintosh Guide window click the Topics button in the lower left corner of the Guide window m When youre finished using Macintosh Guide click the close box in the upper left corner of the window Close box Title bar Zoom box How do I set the time and date You set the time and date in the Date amp Time control panel For instructions click the right arrow Right arrow Topics button Huh button Getting Help 29 eoeeece 30 Identifying what s on your computer screen Chapter 2 Sometimes you ll see an unfamiliar item on the screen and ask yourself What s that You can get an answer by using a Macintosh feature known as Balloon Help Balloon Help explains the function of icons menus commands and other items on the Macintosh screen in balloons like those you see in comic strips Follow these steps to use Balloon Help Pull down the Guide menu marked with the icon and choose Show Balloons File Edit View Label Special 3 58 PMJ C About Apple Guide E Show Balloons y I Disk ee Tutorial Part 2 Macintosh Guide 38 Shortcuts Point to any object on the screen that you want to identify A balloon appears next to the object In the following illustration for example pointing to the Trash displays a balloon that explains how to use the Trash to throw items away Tras
79. ion card eoocce Appendix B This section contains instructions for installing an Ethernet or internal modem card in the communication slot in your computer Note Using a modem is not the same as being connected to a local area network If you have an internal modem and the appropriate software that makes use of it you already have access to online services You do not need an Ethernet card unless you need to connect your computer to other computers in an Ethernet network For more information about using an Ethernet card to connect to an Ethernet network see Connecting to an Ethernet Network in Appendix D Some communication cards designed for other communication slots are not compatible with your computer and cannot be installed in its communication slot You can tell by examining the placement of the notches on the card Use the following illustration as a guide if youre not sure you have the correct type of card for the slot Communication card Notches Compatible I HA v iv a Vertical plate Logic board Communication slot side view Compatible 4 Notches Notch Not compatible mrones To install a communication card follow these steps Remove the plastic access cover from the vertical plate Push the two plastic tabs apart and pull off the metal retainer so the access cover can come off Metal retainer Communication slot Remove t
80. ipe the lens with a paper towel or other abrasive surface If you need to clean the lens see an Apple authorized service provider for a lens cleaner Never transport your computer with a disc inside the CD ROM drive Keep your computer equipment away from any source of liquid such as wash basins bathtubs and shower stalls If you drink coffee or other beverages while you re at your computer take care not to spill Avoid exposing your equipment to damp or wet weather If your system is near a window be sure the window is closed in rainy weather The tray on your CD ROM drive automatically closes when you shut down your computer You may want to open the tray and take out your CD ROM disc before shutting down Ejecting a disk For instructions on ejecting any disk a floppy disk a CD ROM disc or a removable media disk see the Disks topic of Macintosh Guide available in the Guide menu If you can t eject a floppy disk If you can t eject a floppy disk in the usual way try the following in order Hold down the and Shift keys and press the number 1 key on your keyboard to eject a disk in the internal disk drive Shut down the computer If the disk isn t ejected then hold down the button on your mouse or other pointing device while you turn the computer on again Locate the small hole near the disk drive s opening and carefully insert the end of a large straightened paper clip into it Push gently u
81. is damaged or the hard disk is not working properly Start up your computer using the Macintosh Performa CD Performa Software For instructions on how to start up your computer from the CD ROM disc see Starting Up From a CD ROM Disc in the section Repairing a Damaged Disk later in this chapter Then follow the instructions in Repairing a Damaged Disk later in this chapter to test your startup hard disk and repair any damage If repairing the disk doesn t help follow the instructions in Chapter 7 Installing or Reinstalling Your Software to reinstall system software on your startup hard disk A disk icon with an X appears in the middle of the screen and a floppy disk is ejected from the disk drive This icon indicates that the floppy disk you tried to start up from is not a startup disk When you turn on your computer it looks first in the floppy disk drive for a disk containing system software If the disk in the drive does not contain system software the computer ejects the disk and looks on its internal hard disk for system software Wait a few seconds The computer should start up from its internal hard disk Make sure you insert floppy disks only after the computer has begun starting up Troubleshooting 65 eocece 66 Chapter 6 A sad Macintosh icon appears and the computer won t start up This icon indicates that your Macintosh cannot start up because of a problem with the system soft
82. l applications 48 installing 147 160 ROM read only memory 51 running out of 69 used by application programs 50 used by Photo CDs 58 using hard disk as 50 virtual 49 69 Memory control panel 69 older Macintosh programs and 50 virtual memory and 69 menu bar 15 menus 15 Apple menu 17 56 139 Application menu 15 47 48 File menu 31 54 61 Guide menu 15 30 31 66 opening 15 Special menu 16 17 61 microphone 38 mirroring video 145 146 modem internal connecting 5 6 port 5 6 34 35 Modern Memory Manager older Macintosh programs and 50 monitor See also screen adjusting angle of 8 cleaning 112 connecting a second monitor for video mirroring 145 146 displaying images on two monitors at once 145 146 electromagnetic emissions from 105 handling 108 position of 104 Monitors amp Sound control panel 36 37 145 mouse cleaning 71 112 113 connecting 6 holding 13 locking and unlocking 114 115 moving 13 14 moving pointer with 13 14 position of 104 shortcuts using 31 32 troubleshooting connections of 71 mouse button 13 mouse cable 6 Mouse Skills 10 13 14 moving Macintosh Guide window 22 29 mouse 10 13 14 pointer on screen 13 14 musculoskeletal discomfort 102 N network backing up files on 49 Ethernet connecting to 143 144 sharing CD ROM discs over 58 Network control panel 144 numeric keys 138 O office arrangement guidelines 103 104 online services access to 130 on off switch See power switch O
83. le that connects your keyboard to the computer Leaving the power cord plugged in for now helps protect the computer from electrostatic discharge damage You ll unplug the power cord later Installing Additional Memory 149 4 Remove the three screws on the computer s back panel with a screwdriver Leave the power cord plugged in for now You ll unplug it later Remove these screws 5 With your fingertips find the two latches on the underside of the computer s case Locate the two latches on the underside of the computer s case with your fingertips 6 Pull gently on the latches 150 Appendix E 7 Swing the panel up and slip it out Set the panel aside Pulling gently swing the panel up and slip it out Touch any flat area on the exposed metal plate to discharge static electricity Always do this before you touch any parts or install any components inside the computer This discharges static electricity from your body and helps protect components inside the computer from being damaged by static electricity discharge Touch any metal on the exposed metal plate Installing Additional Memory 151 9 Unplug the power cord from yo
84. lem that prevents the computer from being turned off with the Power key on the keyboard or the Shut Down command To make sure your work is saved use the Power key on the keyboard or the Shut Down command Turning the computer on Chapter 1 To turn on the computer after you ve shut it down using either the Power key on the keyboard or the Shut Down command m Press the Power key marked with a triangle on the keyboard Leave the power switch on the back of your computer in the on position The side of the switch marked with the symbol should be pressed in Where to find answers When you have questions about using your Macintosh there are several places you can look for answers About Apple Extras In this book Use this book to help you set up your computer and learn about it or to find solutions to problems with your equipment In the Guide menu The Guide menu marked with the icon is your main source of information about the Macintosh To learn how to get different kinds of help from the Guide menu see Chapter 2 in this book In other manuals Some of the programs that already came installed on your computer have separate manuals Most of these manuals came in the box with your computer Some come online You can find them as clickable buttons in the Applications section of the Launcher For answers to questions about other equipment or about application programs you have purchased see the ma
85. linking question mark on the screen 64 92 bomb icon 59 61 70 burn in on screen avoiding 108 C cables Ethernet cables 143 144 handling 107 keyboard cable 7 mouse cable 6 SCSI cables 40 42 SCSI peripheral interface cable 40 SCSI system cable 40 cache module See High Performance Module cache module slot 117 156 cache specifications 161 Caps Lock key 137 cards communication card 130 133 Ethernet card 133 143 expansion card 117 136 TV tuner card 34 35 45 video input card 34 35 45 caret prompt on screen 75 carrying the computer 2 case cleaning 112 closing 133 136 157 160 opening 119 122 149 152 CD ROM disc icon 53 CD ROM discs See also CD ROM drive Macintosh Performa CD At Ease desktop alternative on 76 audio CDs 55 56 80 81 audio tracks on 55 56 80 81 capacity of 51 cleaning 79 109 copying files from 47 54 ejecting 53 54 79 file formats for 54 55 handling 109 110 inserting into drive 52 53 installing from 47 opening documents on troubleshooting 79 Photo CDs 55 56 58 polishing 79 safety precautions for 109 110 sharing over network 58 small 8 cm discs 52 starting up from 76 85 86 that came with your computer 54 troubleshooting 78 81 85 86 types available 51 54 55 CD ROM drive 51 58 See also CD ROM discs cleaning lens on 110 closing 53 discs compatible with 51 ejecting disc from 53 54 inserting disc into 52 53 Open Close button for 52 opening tray of 52 53 77 safety precaution
86. looks for a startup disk which is a disk that contains the system software The startup disk is usually the hard disk that s inside your computer though another hard disk or a floppy disk can also be a startup disk When should you install or reinstall system software Your Macintosh came with all the necessary system software installed on its internal hard disk so you don t need to install system software on that disk unless you encounter software problems If you have a new hard disk or a newly initialized hard disk that doesn t contain system software or if you want to upgrade to a more recent version of system software on a hard disk you ll need to install system software You can install or reinstall system software by following the instructions in this chapter If your hard disk already has system software installed on it but there is a problem with the disk or the software you may see this icon in the middle of the screen 91 92 If this icon appears first try testing your startup hard disk and repairing any damage To do this follow the instructions in Repairing a Damaged Disk in Chapter 6 If repairing the disk doesn t help you may need to reinstall system software following the instructions in this chapter When to use the Macintosh Performa CD Performa Software You reinstall your computer s software by using the Macintosh Performa CD Performa Software a compact disc that came with your computer Yo
87. loppy disk drive a hard disk drive several capacities are available and a CD ROM compact disc read only memory drive If you want to replace any of these internal drives see your Apple authorized dealer Expanding Your Computer and Using Special Features 43 Read this chapter to learn how to work with application programs and protect the information on your disks Using Programs and Backing Up Disks Your computer came with several application programs already installed You can open these programs by clicking their buttons in the Launcher Backup copies of all your computer s preinstalled application programs exist on the Macintosh Performa CD Performa Software that came with your computer This CD also contains additional programs that you can copy to your hard disk IMPORTANT To prevent performance problems with your computer install only those programs from the Macintosh Performa CD Performa Software that you really need and remove the ones you installed from the CD but no longer use For information on using the programs on the Macintosh Performa CD Performa Software see any Read Me files that may accompany them on the CD For information on where on your CD you can find these programs see the section Copying Files From the CD to Your Hard Disk in Chapter 7 The Apple Extras folder on your hard disk also contains some programs One of these is Apple Video Player which lets you watch video or TV on your comput
88. may make reading papers more comfortable a Eye muscles must work harder to focus on nearby objects Occasionally focus your eyes on a distant object and blink often while you work m Clean your screen regularly Keeping the screen clean helps reduce unwanted reflections What about electromagnetic emissions There has been recent public discussion of the possible health effects of prolonged exposure to extremely low frequency ELF and very low frequency VLF electromagnetic fields Such fields are associated with electromagnetic sources such as television sets electrical wiring and some household appliances as well as computer monitors Apple has reviewed scientific reports and sought the counsel of government regulatory agencies and respected health organizations Based on the prevailing evidence and opinions Apple believes that the electric and magnetic fields produced by computer monitors do not pose a health risk In response to those customers who wish to reduce their exposure to electromagnetic fields Apple has lowered the emission levels of our products We are also actively encouraging further scientific research so we can continue to promote the health and safety of our customers and employees Health Safety and Maintenance Tips 105 eoevce Safety instructions For your own safety and that of your equipment always take the following precautions Turn off the computer completely and disconnect the power plug
89. module s shape and components may vary Cache module slot The module is designed to fit into the slot only one way Be sure to align the notches in the module with the small ribs inside the slot Connectors lt 7 Notch Ribs inside slot ae Toward vertical plate If you are finished installing items in your computer proceed to Closing the Computer Closing the computer Slip the base of the logic board into the guide rails inside the computer s case and swing the wire handle back into its storage position Make sure the logic board slides into the guides that are on both sides of the computer s interior Swing the handle up into its storage position Installing Additional Memory eoevece 157 158 Appendix E 2 Press the reset button on the logic board and then slide the logic board back into the computer 1 Press the reset button RO SX g 2 Gently but firmly push on the vertical plate until the logic board is solidly back in place Note When you press the reset button some of your computer s software settings will change You may want to open the control panels for the date and time keyboard and mouse to make sure that they are set the way you want them For more information about working with control panels see the Customizing Your Computer topic of Macintosh Guide available in
90. mputer s SCSI port or to the last SCSI device already in the chain IMPORTANT Make sure that the last or only device in the SCSI chain has a terminator and that no other external SCSI device has a terminator Otherwise the computer may not be able to start up See the previous section Before You Connect a Device 4 Turn on all devices in your SCSI chain IMPORTANT Always turn on any external SCSI devices connected to your Macintosh before turning on the computer itself Otherwise your computer won t be able to recognize that the SCSI devices are connected to it and your computer may not be able to start up 5 Install any necessary device drivers software that makes a device work with your computer Drivers needed for a SCSI device usually come on a floppy disk with the device If no drivers come with the device contact the device manufacturer Note If you experience problems after connecting a SCSI device see the troubleshooting information in Chapter 6 for possible solutions 42 Chapter 3 Expanding memory For information on increasing your computer s memory see Appendix E Installing Additional Memory Adding an Ethernet card or a second monitor If you purchase an Ethernet card or another monitor for your computer see Appendix D If You Purchase Additional Equipment for more information Replacing internal storage devices Your Macintosh comes with three internal storage devices a f
91. n awkward working posture a Take frequent short breaks to give your muscles and eyes a chance to rest Arranging your office Here are some guidelines for adjusting the furniture in your office to accommodate your physical size and shape a An adjustable chair that provides firm comfortable support is best Adjust the height of the chair so your thighs are horizontal and your feet flat on the floor The back of the chair should support your lower back lumbar region Follow the manufacturer s instructions for adjusting the backrest to fit your body properly a When you use the computer keyboard your shoulders should be relaxed Your upper arm and forearm should form an approximate right angle with your wrist and hand in roughly a straight line Health Safety and Maintenance Tips 103 Shoulders relaxed Forearms and hands in a straight line Forearms level or tilted up slightly Lower back supported Thighs horizontal 104 Appendix A You may have to raise your chair so your forearms and hands are at the proper angle to the keyboard If this makes it impossible to rest your feet flat on the floor you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet Or you may lower the desktop to eliminate the need for a footrest Another option is to use a desk with a keyboard tray that s lower than the regular work surface Position the mouse at the sam
92. n connecting or disconnecting a cable always hold the cable by its connector the plug not the cord Turn off your computer and all its components before connecting or disconnecting any cables to add or remove any component Failure to do so could seriously damage your equipment Never force a connector into a port If the connector and port do not join with reasonable ease they probably don t match Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port Take care not to spill any food or liquid on the computer keyboard mouse or other components If you do turn your computer off immediately and unplug it before cleaning up the spill Depending on what you spilled and how much of it got into your equipment you may have to bring your equipment to an Apple authorized service provider Protect the computer and its components from direct sunlight and rain or other moisture Keep all ventilation openings clear and unobstructed Without proper air circulation components can overheat causing damage or unreliable operation WARNING This equipment is intended to be electrically grounded Your Macintosh is equipped with a three wire grounding plug a plug that has a third grounding pin This plug will fit only a grounded AC outlet This is a safety feature If you are unable to insert the plug into the outlet contact a licensed electrician to replace the outlet wit
93. n this Macintosh model You can also install an optional High Performance Module level 2 memory cache in the cache slot in your computer for additional processing power WARNING Although instructions for installing DIMMs and a High Performance Module are provided in this manual Apple Computer strongly recommends that you have an Apple certified technician install additional DRAM or High Performance Modules for a fee Consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for service If you install additional DIMMs yourself you risk damaging your equipment and this damage is not covered by the limited warranty on your computer See an Apple authorized dealer or service provider for additional information about this or any other warranty question For more information about memory see the Memory topic of Macintosh Guide available in the Guide menu 147 148 You should have an Apple certified technician install additional DRAM for you However you may feel comfortable installing DRAM yourself a If you want to install additional DRAM yourself you must purchase the memory chips or DIMMS from an Apple authorized dealer Then follow the instructions in this appendix If you want an Apple certified technician to install additional DRAM for you see the service and support information that came with your computer for instr
94. nd health related information for Macintosh Performa 5400 series computers Apple Computer Inc 1996 Apple Computer Inc All rights reserved Under the copyright laws this manual may not be copied in whole or in part without the written consent of Apple Your rights to the software are governed by the accompanying software license agreement The Apple logo is a trademark of Apple Computer Inc registered in the U S and other countries Use of the keyboard Apple logo Option Shift K for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws Every effort has been made to ensure that the information in this manual is accurate Apple is not responsible for printing or clerical errors Apple Computer Inc 1 Infinite Loop Cupertino CA 95014 2084 408 996 1010 Apple Apple Desktop Bus the Apple logo AppleTalk EtherTalk GeoPort LaserWriter LocalTalk Mac Macintosh Performa QuickTake and QuickTime are trademarks of Apple Computer Inc registered in the U S and other countries AppleCD At Ease Balloon Help Disk First Aid Extensions Manager Finder and Foreign File Access are trademarks of Apple Computer Inc Adobe and PostScript are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions Helvetica and Times are registered trademarks of Linotyp
95. ng but you have inadvertently deleted the SimpleText application program from your hard disk you can copy the SimpleText program from the Apple Extras folder on the Macintosh Performa CD Performa Software Note Your CD may contain other programs such as Apple Drive Setup and Disk First Aid For information about Apple Drive Setup and Disk First Aid which are used for testing and repairing disks see the section Repairing a Damaged Disk in Chapter 6 For information about programs on either of the Macintosh Performa CDs see any Read Me files that may accompany them on the CD Protecting the information on your hard disk If your hard disk becomes damaged you can use the Macintosh Performa CDs to reinstall the software that came with your computer but the documents that you have created could be lost if you don t keep backup copies Be sure to copy your documents frequently onto backup disks See the section Protecting the Information on a Disk in Chapter 4 Creating a startup floppy disk Chapter 7 The Macintosh Performa CD Performa Software contains a program in the Disk Images folder that enables you to create a floppy disk that you can use to start up your computer You may want to create a startup floppy disk to use in case you are unable at some time to start up from the CD See the text file in the Disk Images folder for instructions on using the program to make a startup floppy disk Read this appendix fo
96. ng the computer off with 17 turning the computer on with 9 18 power plug 3 power socket 35 power strip 4 power supply safety precautions for 111 power switch location of 35 off position 3 on position 9 18 when to use 18 printed circuit board See expansion card printer troubleshooting 65 83 printer port 33 35 problems See troubleshooting processor 161 programs See application programs protocols for Ethernet networks 144 Put Away command File menu 53 Q question mark icon blinking at startup 64 92 93 as Guide menu indicator 15 21 Quit command File menu what to do when it cannot be chosen 61 quitting applications shortcut for 137 trouble 77 when problems occur 61 R radio and television interference 108 Read Me files in the Apple Extras folder 19 read only memory ROM 51 rebuilding desktop 62 63 67 shortcut for 141 recording computer images on VCR 146 photographs as Photo CDs 57 sound 38 reflections on screen 104 105 reinstalling system software 91 100 troubleshooting 99 remote control sensor 34 repairing computer 60 61 floppy disks 87 88 hard disk 84 87 88 repetitive stress injuries 102 resolution of Photo CDs 58 Restart command Special menu 61 restarting the computer after Shut Down 18 forcing the computer to restart 141 problems restarting 62 73 77 using restart to solve problems 61 Restore All Software program 98 Restore System Software program 95 97 restoring syst
97. nitialize it that is prepare it for use For instructions see the Disks topic of Macintosh Guide available in the Guide menu a The disk may be damaged See Repairing a Damaged Disk later in this chapter for information on testing and repairing disks a The disk may have been formatted for use on another kind of computer You may be able to use a program that lets you work with such disks on your Macintosh If you are trying unsuccessfully to use a DOS floppy disk consider the following m Make sure the PC Exchange control panel is in the Control Panels folder in the Apple menu and that it is enabled To enable PC Exchange open the Extensions Manager control panel and click the PC Exchange item under the Control Panels heading to make a checkmark appear Then restart your computer Troubleshooting 67 68 Chapter 6 m When formatting floppy disks on a DOS computer for use in a Macintosh you need to format standard double sided disks as 720K disks and high density disks as 1440K disks Double sided disks formatted in 1440K format and high density disks formatted in 720K format may not work in a Macintosh If you think your DOS floppy disk might have a format that doesn t work in a Macintosh use a DOS computer to copy the contents of the disk onto a properly formatted disk You can t eject a floppy disk If you can t eject a floppy disk in the usual way try the following in order
98. nnecting mouse and keyboard 6 8 installing expansion card 117 136 plugging in the computer 2 4 turning the computer on for the first time 9 11 Shift key 138 shortcuts 31 32 for Finder tasks 31 32 to eject floppy disk 68 to force application program to quit 141 to force computer to restart 141 to ignore the selected startup device 141 to quit an application 61 137 to rebuild the desktop 141 to restart the computer 61 to start the Extensions Manager 141 to turn off system extensions 141 Shortcuts command Guide menu 31 Show All command Application menu 48 Show Balloons command Guide menu 30 Shut Down command Apple or Special menu 17 restarting computer after 18 shutting down the computer 17 18 size box on windows 16 sleep waking from 17 63 slots cache module slot 156 communication slot 117 132 PCI slot 117 126 128 video in slot 117 Index 171 eccoce 172 eccoee Index software See application programs system software sound See also audio CDs recording 38 troubleshooting 80 81 volume of 36 80 sound control buttons 36 sound control panel See Monitors amp Sound control panel sound input port 35 sound output port 35 speakers monitor s built in 36 special characters and symbols 139 140 special keys 137 138 141 Special menu Empty Trash command 16 Restart command 61 Shut Down command 17 spills on CD ROM drive 110 on computer equipment 107 on keyboard 107 108 110 sRS 3D Surround So
99. nstalled one at a time in any order in either of the memory slots High Performance Module configurations A High Performance Module level 2 memory cache provides an overall increase in your computer s performance Although the megahertz processor speed stays the same when you install a High Performance Module see your Technical Information booklet for the exact speed your computer performs tasks significantly faster with a High Performance Module installed You can add a High Performance Module by installing the module on the main logic board of your computer Installing the DIMM or High Performance Module Installing memory involves three steps opening the computer inserting the DIMM or High Performance Module into a specific slot closing the computer Opening the computer IMPORTANT To avoid generating static electricity that may damage components do not walk around the room until you have completed the installation of the expansion card or memory and closed the computer Additionally move the logic board as little as possible while it is outside the computer case 1 Shut down your computer by choosing Shut Down from the Special menu You can also press the Power key on the keyboard 2 Turn the computer completely off by pressing the power switch at the back of the computer Press the side of the switch marked with the O symbol 3 Unplug all the cables except the power cord from the computer including the cab
100. ntil the disk is ejected Do not use excessive force If nothing works take the computer or disk drive to your Apple authorized service provider to have the disk removed Power supply The power supply in your computer is a high voltage component and should not be opened for any reason even when the computer is off If the power supply needs service contact your Apple authorized dealer or service provider Health Safety and Maintenance Tips 111 112 Cleaning your equipment Appendix A Follow these general rules when cleaning the outside of your computer and its components a Use a damp soft lint free cloth to clean the computer s exterior Avoid getting moisture in any openings Dont use aerosol sprays solvents or abrasives Cleaning the computer case To clean the case do the following Turn off the computer completely and then disconnect the power plug Pull the plug not the cord Wipe the surfaces lightly with a clean soft cloth dampened with water Cleaning the monitor To clean the screen put household glass cleaner on a soft cloth and wipe the screen Don t spray the cleaner directly on the screen because the liquid might drip into the monitor or computer Cleaning the mouse The mouse contains a small ball that must roll smoothly for the mouse to work properly You can keep this ball free of dirt and grease by using the mouse on a clean lint free surface and cleaning it occasionally
101. nuals that came with the equipment or programs From the Read Me files in the Apple Extras folder The Apple Extras folder in your System Folder on your hard disk contains SimpleText documents called About Apple Extras with important information about some of the application programs included with your computer Similar files called Read Me files can also be found inside application folders and in the Documents folder on your desktop From Apple s customer support hotline If you can t find an answer in any of the materials provided call the customer support hotline The phone number for the hotline is in the service and support information that came with your computer Note If you have problems with an application program not published by Apple call the program s publisher Click the Phone Numbers button in the Service Support area of the Launcher to get a software publisher s phone number eccce oO Getting Started Use the instructions in this chapter to learn about the help available to you in the Guide menu Getting Help The Guide menu is your main source of information when youre working with your computer The menu is identified by a question mark in the upper right corner of the screen About Apple Guide Show Balloons Tutorial Part 2 Macintosh Guide 37 Shortcuts 21 22 Getting answers to your questions Chapter 2 2 When you have a question while working with yo
102. o reinitialize it which erases all the information on it Before you reinitialize be sure you recover all the information you can and back it up Then erase reinitialize the disk For instructions on reinitializing a floppy disk that is preparing it for use see the Disks topic of Macintosh Guide available in the Guide menu For instructions on reinitializing a hard disk see the next section Initializing a Hard Disk If initialization doesn t work discard the damaged disk if it s a floppy disk or take it to your Apple authorized service provider for repair if it s a hard disk Bring both of the Macintosh Performa CDs which you received with your computer with you to the service provider Initializing a hard disk The hard disk inside your computer was initialized formatted for use at the factory so you shouldn t need to initialize it You need to initialize a hard disk only if one of the following is true You purchase an uninitialized hard disk from another manufacturer Your hard disk is damaged and can t be repaired If a hard disk needs to be initialized the disk s icon does not appear on the desktop when you start up the computer using another disk You initialize your internal hard disk using a program called Drive Setup which is on the Macintosh Performa CD Performa Software that came with your computer WARNING Initializing a disk erases any information that may be on it Before
103. o select a network connection and other information about using your Macintosh on a network see the Networks topic of Macintosh Guide available in the Guide menu IMPORTANT Your Macintosh supports EtherTalk Phase 2 AppleTalk Phase 2 Protocols for Ethernet networks and TCP IP via the TCP IP protocol but not EtherTalk Phase 1 AppleTalk Phase 1 protocols for Ethernet networks To use TCP IP you must set up the MacTCP control panel See the Networks topic of Macintosh Guide available in the Guide menu for instructions on how to make a TCP connection Non Apple products that you can use to communicate over Ethernet using protocols are also available Note The use of an Ethernet card will make your Macintosh a Class A computing device according to FCC regulations Connecting a second monitor for video mirroring You can connect a second external monitor to your computer to display the same images that are on the computer s built in monitor Displaying your computer s images on a second monitor called video mirroring is useful for presentations If you want to use video mirroring you need the Apple External Video Connector with an external monitor attached If your computer doesn t have a connector installed you can purchase the connector kit from an Apple authorized dealer and install it following the instructions that come with it
104. ol Strip To get instructions v How dol set the time and date click a question hd change the time and date format change number and currency formats change how files amp folders are displayed change an icon s picture change items in the Apple menu Monitors standard settings change the choices in the Label menu Speech use different languages and then click OK Click the question How do set the time and date and then click OK Or double click the question A small window appears with instructions for you to follow How do I set the time and date You set the time and date in the Date amp Time control panel Click here to see the next step if there is one For instructions click the right arrow E Read and follow the instructions in this window Macintosh Guide provides step by step instructions to answer the question you selected When you have completed each step click the right arrow in the lower right corner to see the next step When you have completed all the steps click the Topics button in the lower left corner to return to the main Macintosh Guide window Now continue with the next section 1 Slider Getting answers with the Index button In the Macintosh Guide window click the Index button An alphabetical list of subjects appears on the left side of the window Click a term or drag the slider AB CDEFGHIJKLMNOPQRS adap
105. onnect any equipment such as a mouse keyboard or external SCSI device to your computer make sure that your computer is plugged in in order to ground the computer and turned off If you connect equipment with the computer turned on you can damage your computer and your equipment 33 eoevce 34 Built in microphone CD ROM drive optional D gt CD ROM drive Open Close button Screen control buttons Use these buttons to lighten or darken your screen Stereo speakers Tilt and swivel base Remote control sensor Power on light A green light indicates that the computer is on Ports and connectors on the back of your computer Video input card optional Apple Desktop Bus ADB port Printer port Modem port TV tuner card optional SCSI port Chapter 3 Color display Your built in monitor can display thousands of colors Floppy disk drive 4 Sound control buttons Use these buttons to change the volume of the computer s sound lt 1 Power key Use this key to turn your computer on and off Connects your Macintosh to a video input source such as a video camera VCR or other video equipment T Connects your Macintosh to an input device such as a keyboard or a trackball E Connects your Macintosh to a printer LocalTalk network or GeoPort devices such as the GeoPort Telecom Adapter and the QuickTake 150 digital camera amp Connects an external modem or GeoPort
106. ons of problems you could experience with your computer Some problems may be caused by your CD ROM drive so if you don t find your problem here be sure to check the section Solutions to CD ROM Problems later in this chapter The computer is turned on but the screen is dark One of the following is probably the cause a You have a screen saver program that darkens the screen when the computer has not been used for a certain period Press a key or move the mouse to turn off the screen saver Your computer has gone to sleep due to inactivity Wake it up by pressing the power key marked with a triangle on the keyboard a The screen control buttons 9 are not adjusted properly Press the right screen control button to lighten the screen Troubleshooting 63 64 Chapter 6 a The Macintosh is not getting power Check that the computer s power cord is firmly connected to the computer and plugged into a grounded electrical outlet and that the outlet has power If you are displaying video from your computer on a television screen it is normal for your computer monitor to be dark The screen image is off center If the picture on your screen appears to be off center use the centering controls on the back of the computer to adjust it Use a small screwdriver to turn the controls Vertical centering control Horizontal centering control The computer s clock keeps time inaccurately Your compute
107. onsult an experienced radio television technician for additional suggestions IMPORTANT Changes or modifications to this product not authorized by Apple Computer Inc could void the FCC Certification and negate your authority to operate the product This product was tested for FCC compliance under conditions that included the use of Apple peripheral devices and Apple shielded cables and connectors between system components It is important that you use Apple peripheral devices and shielded cables and connectors between system components to reduce the possibility of causing interference to radios television sets and other electronic devices You can obtain Apple peripheral devices and the proper shielded cables and connectors through an Apple authorized dealer For non Apple peripheral devices contact the manufacturer or dealer for assistance Communications Regulation Information vii ecccee viii ecccee DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications Observation des normes Classe B Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict
108. or an error message or the pointer k may freeze on the screen If you have trouble with your computer take a few minutes to read the information in this chapter If your problem is related to a particular procedure you should also look for information on that procedure in Macintosh Guide available in the Guide menu For additional troubleshooting information and a list of common questions relating to your system software see the Troubleshooting topic of Macintosh Guide If you are unable to access Macintosh Guide for example if your screen is frozen refer to this chapter to see if you can resolve the problem 59 60 Chapter 6 WARNING If you have a problem with your computer and nothing presented in this chapter solves it consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance If you attempt to repair the computer yourself any damage you may cause to the computer will not be covered by the limited warranty on your computer Contact an Apple authorized dealer or service provider for additional information about this or any other warranty question Take your time When you see an error message you don t have to take action immediately The message stays on the screen until you click the OK or Restart button or turn off the Macintosh To help diagnose and correct the problem follow the
109. ore disks at Do not use a temperatures pencil or an between 50 F eraser on a disk and 125 F or disk label Keep disks dry 125 F 62 C Do not touch the Keep disks away Avoid exposing exposed part of the from magnets disks to extremely disk behind the hot temperatures metal shutter Handling CD ROM discs Keep these important safety instructions in mind as you use CD ROM discs Hold a disc by the edges or by one edge and the center hole Do not touch the disc surface To clean discs wipe the shiny surface with a soft damp cloth working in straight lines from center to edge Do not use any form of cleaning agent Health Safety and Maintenance Tips 109 eoeeece 110 Appendix A To avoid damage to your discs keep these points in mind Do not expose discs Do not write on to direct sunlight discs Do not spill liquids Do not put tape on discs on discs Do not scratch discs Do not get dust on discs Other important safety instructions to keep in mind as you use your CD ROM drive Position your computer so that when the tray opens it doesn t bump into anything Do not leave the disc tray open If dust gets on the lens of the CD ROM drive the drive may have problems reading your compact discs Do not put anything for instance a cup on top of the tray when it is open Do not force the tray open by hand Do not w
110. ose pictured By the way A port marked with the icon is called an Apple Desktop Bus ADB port Plug the mouse into the recessed port on the keyboard The flat part of the plug should be pointing down as shown here This cable plugs into the Apple Desktop Bus ADB port marked with the icon on the back of the computer 2 Plug the keyboard cable into the ADB port marked with the icon on the back of the computer L N ADB port exe If you use a second monitor in addition to the one built into your computer it may also have a port to which you can connect the keyboard or mouse See the information that came with the monitor If you want to adjust the keyboard angle lower the feet on the keyboard To adjust the keyboard angle lower the feet until they snap into position Getting Started eccce N 8 Adjusting the angle of the screen You can adjust the angle of the screen to avoid glare and reflections by using the computer s tilt and swivel base Turn the computer to either side or tilt it slightly back or forward For more information on setting up your office for comfort and safety see Appendix A Health Safety and Maintenance Tips Connecting other equipment Chapter 1 If you are new to the Macintosh it s a good idea to get some experience using your computer
111. osh About Apple Guide What you can t find in this manual you can find in Macintosh Guide your main Tutorial Part 2 source of information when you re working Macintosh Guide 38 with your computer Shortcuts Show Balloons m If you want to connect your computer to other equipment such as a printer see Chapter 3 Expanding Your Computer and Using Special Features a If you want to install application software on your computer see Chapter 4 Using Programs and Backing Up Disks for information on setting up your programs and managing memory You ll need this information to properly set up any programs specifically designed for computers with PowerPC microprocessors Before you begin working with your computer be sure to read the important health and safety information in Appendix A IMPORTANT If you need to turn off your computer at any point please see Turning the Computer Off later in this chapter It is very important to use the correct procedure for shutting down your Macintosh before turning it off Learning the basics in the Performa Tutorials Read this section if you haven t already gone through Mouse Skills or the Tutorial that appeared on your screen when you first turned on your computer or if you want to go on to Part 2 of the Tutorial These programs teach you the basic skills you need to use your computer To start the Performa Tutorial Tutorial Part 2 or Mouse Skills once you are
112. osh but familiar with how to use a mouse click the Tutorial button to go through the Performa Tutorial a program that teaches how to use your computer a If you want to learn more about the capabilities of your Macintosh not how you can use the Macintosh but more about what the Macintosh can do click one of the other buttons on your screen Launcher Applications Service Support Click one of these Click Exit when you re buttons The buttons finished exploring to on your screen may Mouse Skills Guided Tour Sign Up with Apple Tutorial go to the Macintosh be different desktop 4 When you re finished exploring the items on your screen click Exit You ll see the Macintosh desktop as pictured below Now turn to the section What s Next later in this chapter File Edit View Label Special 3 54PM 2 O Hard disk icon Hard Disk Your Launcher has more and perhaps Macintosh desktop after you Ea Launcher different items in it _ Sa exit the welcome screen than are shown in this illustration Mouse Skills Performa Tutorial Tutorial Part 2 10 Chapter 1 If you see a blinking question mark or nothing at all see the next section Problems Starting Up Note Most computer screens have a slight black border around them Problems starting up If the screen is dark check these items to see if you can identify the problem m
113. osh program Some older Macintosh programs are not completely compatible with Macintosh computers that have the PowerPC microprocessor Open the Memory control panel in the Control Panels folder in the Apple menu and turn off Modern Memory Manager a If that doesn t work contact the programs publisher to see if an upgrade is available You inadvertently delete a program from your hard disk You can replace any of the software that came with your computer by dragging it from the Macintosh Performa CD Performa Software to your hard disk See the section Copying Files from the CD to Your Hard Disk in Chapter 7 Your screen displays a right angle bracket gt If you press the and Power keys at the same time you may get a caret prompt on your screen To return to the desktop type the letter G and press Return You can t quit get out of one of the programs you opened in the Launcher Some programs in the Learning section of the Launcher are self running demos If you can t get out of one of these programs try the following Look again to see if you can find a quit button or other quitting option Hold down the key on your keyboard and then while keeping this key held down press the period key If this doesn t work hold down the key and press the letter Q on your keyboard a Press the Power key marked with a triangle on your keyboard to shut down If that doesn t work restart your computer
114. ot be reaching the computer Turn off your computer before doing the following Locate the small pinhole to the lower right of the CD ROM tray opening Insert the end of a large straightened paper clip firmly and horizontally into the pinhole Push gently until the tray is released then carefully pull the tray open Do not force the tray open wait until the paper clip has dislodged it or you may break the front of the tray WARNING Turn off your computer before you attempt to eject the tray using a paper clip If you don t you may damage the CD ROM drive If neither of these suggestions works your CD ROM drive may be damaged Contact an Apple authorized service provider or Apple for further assistance Your computer won t restart and a CD ROM disc is in the CD ROM drive Your computer may be trying to start up from the CD ROM disc Press the Open Close button of your CD ROM drive to open the tray and remove the CD ROM disc Close the tray then restart your computer Troubleshooting 7 78 Chapter 6 Problems using CD ROM discs You insert a CD ROM disc but its icon doesn t appear on the Macintosh desktop Make sure that the disc label is facing up and the disc is centered in the tray If you are using a small 8 cm disc make sure your computer is as level as possible the disc is centered within the inside ring on the tray and you don t tilt or swivel the computer while the small disc is in the drive Make sure the
115. ot installed and used properly that is in strict accordance with Apple s instructions it may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation You can determine whether your computer system is causing interference by turning it off If the interference stops it was probably caused by the computer or one of the peripheral devices If your computer system does cause interference to radio or television reception try to correct the interference by using one or more of the following measures m Turn the television or radio antenna until the interference stops Move the computer to one side or the other of the television or radio Move the computer farther away from the television or radio Plug the computer into an outlet that is on a different circuit from the television or radio That is make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses If necessary consult an Apple authorized service provider or Apple See the service and support information that came with your Apple product Or c
116. ough a local area network A local area network enables computers to communicate with each other for example in businesses it is what enables more than one computer to share a printer and access documents on a central shared server Note Using a modem is not the same as being connected to a local area network If you have an internal modem and the appropriate software that makes use of it you already have access to online services You do not need an Ethernet card unless you need to connect your computer to other computers in an Ethernet network If you buy and install an Ethernet card you can connect your Macintosh to an existing high speed Ethernet network that uses thin coaxial cables 10BASE T twisted pair cables thick coaxial cables or other standard cables To install an Ethernet card follow the instructions in Installing a Communication Card in Appendix B 143 eoecce 144 Appendix D Depending on the type of cables used in the Ethernet network you re connecting to you may need to purchase an Apple Ethernet media adapter or other compatible media adapter to connect your Macintosh to a network Consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for more information on Apple Ethernet media adapters To use Ethernet you need to change the network connection in the Network control panel For instructions on how t
117. output port 4 Connects your Macintosh to sound output equipment such as externally powered amplified speakers Sound input port Connects your Macintosh to an audio input source such as a compact disc or audio cassette player Security lock port i Enables you to attach a security lock to your Macintosh for example to secure the computer to your desk See your computer products retailer for security lock devices that work with your computer Expanding Your Computer and Using Special Features 35 eoocce Using the sound control buttons on your computer There are two sets of buttons on the front of your Macintosh The set on the right marked with the 4 icon is for sound control You can use these buttons to increase or decrease the volume of the sound your Macintosh plays a Press the button on the right to make the sound louder a Press the button on the left to make the sound softer You can also adjust the sound by using the Monitors amp Sound control panel in the Control Panels folder in the Apple menu Your computer also comes with surround sound technology which is enabled in the Monitors amp Sound control panel The srs C D 3D Surround Sound technology broadens the sound you hear through your monitor s speakers 3D Surround Sound makes the speakers sound as if they are set wider apart and you can hear many points of sound 3D Surround Sound does not work through the headphone jack on th
118. ovides step by step instructions to answer the question you selected When you have completed each step click the right arrow in the lower right corner to display the next step When you have completed all the steps click the close box in the upper left corner to close Macintosh Guide Tips for using Macintosh Guide Here are a few tips for using Macintosh Guide effectively m Macintosh Guide is available only when you are in the Finder the desktop area where you can see the icons of disks folders and files Other programs may also have help available in the Guide menu however If you don t see Macintosh Guide in the Guide menu pull down the Application menu to the right of the Guide menu and choose Finder m Follow the steps when youre instructed to don t skip ahead or read ahead That way the computer can check to make sure you ve done a step correctly a Unlike most windows the Macintosh Guide window stays in front of other windows on the screen so that your instructions are never covered If you need to move the Guide window out of the way drag it by the title bar at the top of the window You can also move the window out of the way by clicking the zoom box Click the box once to shrink the window click it a second time to expand the window to its original size m If you need more information about an instruction or a term click the button labeled Huh to get further explanation The Huh button is d
119. p Sound control panel 36 37 145 Network control panel 144 PC Exchange control panel 67 74 copying information on a disk 48 49 Macintosh Performa CD files to hard disk 100 cumulative trauma disorders 102 cursor See pointer customer support hotline 19 163 Index ecccce 164 eccoee Index D Delete key 138 delete program accidentally help on 45 75 100 desk accessories switching between 48 working with several at a time 47 48 desktop alternative to At Ease 76 appearance of 10 hard disk icon does not appear on 66 67 hiding and showing windows on 48 rebuilding 62 63 67 141 device drivers for SCSI devices 42 diacritical marks typing 140 dialog boxes 61 DIMMs See DRAM DIMMs disc drive See CD ROM drive discs See CD ROM discs Macintosh Performa CD disk drives See floppy disk drive hard disk Disk First Aid program 87 88 disk icon with blinking question mark 64 92 93 with X 65 disks See floppy disks hard disk display See screen document icon 16 documents copying 48 49 documents folder 19 DOS troubleshooting 73 74 opening on CD ROM disc 79 DOS disks troubleshooting 67 68 DOS documents troubleshooting 73 74 DRAM configurations 148 149 DRAM DIMMs See also memory handling 156 installing 154 155 DRAM DIMM slots 117 154 155 drivers for SCSI devices 42 Drive Setup Guide command Guide menu 66 Drive Setup program on Macintosh Performa CD 66 86 89 Dual Inline Memory Modules D
120. p disk follow these steps Open the Extensions Manager control panel by choosing Extensions Manager from the Control Panels submenu of the Apple menu From the Sets pop up menu choose Save Set In the Save Set dialog box type a name for your currently selected extensions for example My Extensions and click OK The name of your set is added to the Sets pop up menu This saves your current set of extensions Choose All Off from the Sets pop up menu to turn off all extensions Turn on Macintosh Easy Open by clicking it in the list under the Control Panels heading so that a checkmark appears beside it 6 Restart your computer while holding down the Command 38 and Option keys Hold down the and Option keys until you see the dialog box that asks if youre sure you want to rebuild your desktop file When the dialog box appears you can release the keys 7 Click OK The desktop is rebuilt IMPORTANT Do not stop the desktop rebuilding process Doing so could corrupt your system files 8 Open the Extensions Manager control panel by choosing Control Panels from the Apple menu When the Control Panels window appears double click the Extensions Manager icon 9 From the Sets pop up menu choose the name you gave your set of extensions in step 3 This turns your original set of extensions back on 10 Restart your computer to activate the extensions Solutions to common problems This section contains descripti
121. past the introductory welcome screens follow these steps 1 Slide your mouse along your mouse pad or desk Hold the mouse as shown with the cable pointing away from you Don t press the mouse button under your index finger Notice that the arrow k on the screen moves in the same direction that you move the mouse Mouse button If the arrow doesn t move make sure that the cables connecting the mouse and keyboard are secure and that your mouse is positioned as shown in the illustration Getting Started 13 14 Chapter 1 2 Move the mouse so that the arrow is over the picture of the particular tutorial you want to take File Edit View Label Special 3 54PM J O Ci Launcher __Apptications Learning _Service Support_ If you don t see the Performa Tutorial Tutorial Part 2 or Mouse Skills pictures on your screen put the arrow on the word Learning and click press and release the mouse button If you run out of room on your mouse pad or desk while moving the mouse pick up the mouse and place it where there s more room The arrow on the screen moves only when the mouse is in contact with the mouse pad or desk Click the mouse button on the picture of the tutorial you want to take A window appears welcoming you to the tutorial Set this book aside for now and follow the instructions on the screen When you have completed both parts of the tutorial return to t
122. pen Close button on CD ROM drive 52923 Open command File menu shortcut for 31 opening application programs 45 75 CD ROM drive tray 52 53 77 computer 119 122 149 152 documents troubleshooting 73 79 Macintosh Guide 22 menus 15 Photo CD images 56 58 Option key 138 140 P PC Exchange control panel 67 74 PCI access cover 35 PCI access port 127 PCI card installing 124 129 PCI card adapter 117 126 127 PCI slot 117 126 128 performance problems 82 Performa Tutorial program 10 peripheral component interconnect See PCI phone cord for modem 5 6 Photo CDs 56 58 file formats for 55 memory used by 58 obtaining 57 opening images on 56 58 recording photographs as 57 resolution of 58 single session and multisession 57 troubleshooting 81 viewing contents of 58 working with 56 58 photographs putting on Photo CDs 57 playing audio CDs 56 plugging in the computer 2 4 pointer frozen on screen 59 71 moving on screen 13 14 placing on insertion point 72 pointing devices troubleshooting 71 See also mouse ports Apple Desktop Bus ADB port 6 7 34 35 modem port 5 6 34 35 plugging connectors into 107 printer port 34 35 SCSI port 35 39 security lock port 35 sound input port 35 sound output port 35 posture for using the computer 103 104 169 Index ecccce 170 eccoee Index power warning about 33 power cord 3 Power key failure of 61 location of 34 purpose of 138 restarting the computer with 18 61 turni
123. r Also follow the specific instructions that came with your external hard disk drive or other SCSI device when connecting the device to your Macintosh Expanding Your Computer and Using Special Features 39 40 Chapter 3 Before you connect a device Before you connect a SCSI device to your Macintosh be sure to complete these tasks Make sure each SCSI device connected to your Macintosh has its own unique ID number from 0 to 6 The computer itself the main logic board has ID number 7 and the internal CD ROM drive has the ID number 3 making ID numbers 0 1 2 4 5 and 6 available for additional SCSI devices Make sure other SCSI devices you add to the chain do not use ID numbers 3 or 7 See the instructions that came with each SCSI device for information on checking and setting its SCSI ID number IMPORTANT If you use two or more devices attached to the same SCSI interface with the same ID number your equipment could malfunction and you could lose data as a result Make sure you have the appropriate cable for attaching the SCSI device to your Macintosh If the device is the first or only one you re connecting use a SCSI system cable to connect it to the computer s SCSI port SCSI system cable If the device is not the first one use a SCSI peripheral interface cable to connect it to the last device in the chain SCSI peripheral interface cable IMPORTANT The total length of the cables in a SCSI chain should not
124. r See Chapter 7 Installing or Reinstalling Your Software for instructions on using the Macintosh Performa CDs to reinstall software Using application programs designed for the PowerPC microprocessor Your Macintosh is compatible with most application programs intended for use with Macintosh computers But certain programs are designed especially for use with computers that have the PowerPC microprocessor These programs are sometimes called native applications You ll find that these programs take best advantage of your computer s speed Special memory requirements Some native applications may be slightly larger than other programs and may take up more memory If you find that you are running out of memory when you use one of these programs you can use space on your computer s hard disk as additional memory For instructions on how to use hard disk space as memory see the Memory topic of Macintosh Guide available in the Guide menu You can also add more memory to your computer as described in Appendix E Installing Additional Memory Using older Macintosh programs Chapter 4 If you experience problems using an older Macintosh program it may be incompatible with your Macintosh You may be able to use your older program if you turn off Modern Memory Manager in your Memory control panel in the Control Panels folder in the Apple menu Read this chapter for information about your compuiter s
125. r Photo CD images A single Photo CD can hold approximately one hundred images If your Photo CD isn t full you can take it back to the photofinisher and have more photos added until the disc is full Such discs are called multisession discs because they contain images added after the first session Your CD ROM drive can read both single session and multisession Photo CDs Other CD ROM drives can read only single session discs and are unable to read the additional images placed on a multisession disc Using the Built in CD ROM Drive 57 58 Before viewing the contents of a Photo CD Normally you open Photo CD images with the SimpleText program that came with your computer If you wish you can use a graphics or image editing program instead of SimpleText to open images For instructions see the CD ROM Discs topic of Macintosh Guide available in the Guide menu If you use SimpleText to view high resolution images you should increase the amount of memory that SimpleText uses For more information on memory see the Memory topic of Macintosh Guide available in the Guide menu A note about resolution When a Photo CD image is created it s recorded at five different levels of resolution The higher the resolution the more information is recorded about the image and the sharper the image appears when displayed or printed at larger sizes However high resolution images take up a lot of memory up to 18 MB of da
126. r has a clock that runs continuously When the computer is turned off a battery keeps the clock running If your clock begins to keep time inaccurately have your Apple authorized service provider replace the battery Do not attempt to replace the battery yourself When you start up a disk icon with a blinking question mark appears in the middle of the screen This icon indicates that your Macintosh cannot find the system software it needs to start up One of the following is probably the cause Your computer may be having a problem recognizing external SCSI Small Computer System Interface equipment such as hard disks CD ROM drives and scanners that you may have connected to your computer Shut down your computer turn off all external SCSI equipment and disconnect the first SCSI device in the chain from your computer s SCSI port Then restart the computer If the computer starts up after you disconnect your SCSI equipment refer to the manuals that came with the equipment and to Chapter 3 of this manual for information on the proper way to connect SCSI equipment and assign SCSI ID numbers If you have a printer connected to your computer s SCSI port make sure your printer is connected properly Most printers connect to the printer port not the SCSI port Check the manuals that came with your printer for information on how to connect it properly System software is not installed on the startup hard disk the system software
127. r important health and safety instructions as well as tips on keeping your computer in good working order Appendix A Health Safety and Maintenance Tips For your own safety and that of your equipment follow all the instructions in this chapter Keep these instructions available for reference by you and others Health related information about computer use Muscle soreness eye fatigue and other discomforts and injuries sometimes associated with using computers can occur from performing any number of activities In fact misuse of the same muscles during multiple activities can create a problem that might not otherwise exist For example if you engage in nonwork activities that involve repetitive stress on the wrist such as bicycling and also use your computer s keyboard improperly you may increase your likelihood of developing wrist problems Some individuals are at greater risk of developing these problems because of their health physiology lifestyle and general exposure to stress Work organization and conditions such as workstation setup and lighting also play a part in your overall health and comfort Preventing health problems is a multifaceted task that requires careful attention to the way you use your body every hour of every day The most common health effects associated with using a computer are musculoskeletal discomfort and eye fatigue We ll discuss each area of concern below 101 102 eoovce Appen
128. rd adapter Place the adapter on a magazine on a firm surface then press the card firmly into the adapter You may find it helpful to place the card and adapter near the edge of a table with the metal edge of the card hanging over the end of the table so the edge does not block the card from being inserted completely into the adapter Place the adapter on top of a magazine on a firm surface Installing an Expansion Card 127 128 Appendix B Insert the adapter into the PCI slot on the main logic board Make sure the metal fence on the PCI card engages the hook on the vertical plate and that any connectors on the front of the card protrude through the port opening in the vertical plate The PCI card is properly seated when the card s metal fence engages this hook on the vertical plate Vertical plate Don t force the adapter If you meet resistance pull the adapter out and try again To see if the adapter is properly connected lift it gently If it resists and stays in place it s connected 10 Insert the retainer clamp back into the hole and hold it there while you screw it into place Replace the retainer clamp Vertical plate 11 If you have a communication card to install go to the next section If you are finished installing items in your computer proceed to the section Closing the Computer later in this appendix Installing an Expansion Card 129 130 Installing a communicat
129. ress down on the paper clip while you turn the ring clockwise Turn the ring a very short distance until it stops When the recessed area on the ring is not lined up with the recessed area surrounding the ring the mouse is locked Recessed area on ring The mouse ring is locked when the recessed area on the ring does not line up with the recessed area surrounding the ring To unlock the mouse follow these steps Insert a straightened paper clip into the hole on the plastic ring Insert a straightened paper clip into this hole The hole may be located here on your mouse Press down on the paper clip while you turn the ring counterclockwise Turn the ring a very short distance When the recessed area on the ring is lined up with the recessed area surrounding the ring the mouse is unlocked Recessed area on ring The mouse ring is unlocked when the recessed area on the ring lines up with the recessed area surrounding the ring Health Safety and Maintenance Tips eoevece 115 Read this appendix for instructions on installing an expansion card in your computer Appendix B Installing an Expansion Card Expansion cards are printed circuit boards that can be installed in your computer to give it special features such as enhanced video capabilities networking and communications and additional processing power Your Macintosh has slots available for three different kinds of expansion cards a a PCI p
130. rks with file formats other than the ones listed above for example CD ROM XA provided that you install the appropriate software on your Macintosh To find out about the availability of Macintosh software for additional file formats contact the publisher of a particular disc Audio CDs Your CD ROM drive can play audio CDs and audio tracks on CD ROM discs using your computer s built in speaker You can also attach headphones or speakers to your computer for stereo sound For further information see the CD ROM Discs topic of Macintosh Guide available in the Guide menu Photo CDs With your CD ROM drive you can use QuickTime to open digitized images stored on Photo CDs For more information on Photo CDs see the CD ROM Discs topic of Macintosh Guide available in the Guide menu Using the Built in CD ROM Drive 55 56 Playing audio CDs With your CD ROM drive and your computer s built in speaker you can play audio compact discs CDs or audio tracks on CD ROM discs You can also attach headphones or speakers to the computer to listen to audio CDs and audio tracks See the illustrations in Chapter 3 for information on where to connect sound equipment to your computer To start stop and otherwise control audio discs use the AppleCD Audio Player program available in the Apple menu Your audio CD software will only play tracks that contain audio information You can listen to an audio CD or audio track
131. rmation on 49 testing 84 86 87 using for additional memory 50 hard disk icon appearance of 16 failure to appear on desktop 66 67 headphone and srs 3D Surround Sound 36 headphone jack 33 health related information 101 105 See also safety precautions arranging your office 103 104 electromagnetic emissions 105 eye fatigue 103 general fatigue 105 musculoskeletal discomfort 102 posture 103 104 help sources of 19 21 32 See also Balloon Help Guide menu Macintosh Guide troubleshooting HFS file format 55 Hide Balloons command Guide menu 30 Hierarchical File System file format 55 High Performance Module See also memory configurations for 149 installing 156 high resolution Photo CD images 58 High Sierra discs 80 High Sierra file format 55 80 hotline for customer support 19 Huh button in Macintosh Guide 29 IJ icons 16 appearing incorrectly on screen 67 application icon 16 48 62 bomb icon 59 61 70 CD ROM disc icon 54 dimmed icons 48 Disk First Aid icon 87 disk icon with blinking question mark 63 92 93 disk icon with X 65 document icon 16 Drive Setup icon 89 folder icon 16 hard disk icon 16 66 67 Restore System Software icon 95 sad Macintosh icon 66 SCSI icon 39 Index button in Macintosh Guide 25 26 initializing DOS disks 68 floppy disks 67 68 hard disk 89 90 insertion point setting 72 installing application programs 46 47 expansion cards 117 136 communication card 130 133 PCI c
132. rogram you were using when the dialog box appeared Make sure that all programs desk accessories and system extensions youre using are compatible with the system software as described in the next paragraph Reinstalling the system software may correct the problem See Chapter 7 Installing or Reinstalling Your Software Sometimes incompatible system extensions or control panels can cause system software problems Restart while holding down the Shift key this temporarily turns off all system extensions If your computer works normally after you do this use the Extensions Manager control panel in the Control Panels folder in the Apple menu to turn on extensions and control panels one at a time Restart after you turn on each extension This procedure should identify incompatible extensions and control panels If you just added new software to your computer its system extension is the most probable cause of the problem For detailed instructions see the information about managing system extensions in the Customizing Your Computer topic of Macintosh Guide available in the Guide menu If your computer performs better when a particular extension or control panel is turned off contact the software s manufacturer for information or an upgrade a Ifthe bomb only occurs in one application program try reinstalling the program from the original disks If reinstalling doesn t solve the problem contact the manufacturer of
133. rom the Application menu The other programs remain open even though their windows are hidden When you switch to another program its windows become visible again If you want to see all the open windows choose Show All from the Application menu Increasing memory available to run applications A computer function called virtual memory allows you to open several applications and windows at the same time by creating extra random access memory RAM on your computer s hard disk Virtual memory however can also result in slightly slower performance See the Memory topic of Macintosh Guide available in the Guide menu for more information IMPORTANT Your computer comes with virtual memory turned off You shouldn t use virtual memory unless you need to keep several applications open at once and you should turn it off when you no longer need it You can turn virtual memory on or off by using the Memory control panel in the Control Panels folder in the Apple menu Protecting the information on a disk When you have a valuable document like a birth certificate you probably make an extra copy of it for safekeeping Similarly you should make a copy of the documents you create on your computer The extra copy is called a backup and the process of making the copy is called backing up Once you have a backup youre protected from accidentally losing the information on your hard disk In the unlikely event that something happens
134. ry to the program See the Memory topic of Macintosh Guide available in the Guide menu for more information on managing memory Troubleshooting 81 eoccce 82 If your computer s performance decreases eeovce Chapter 6 If you notice a decrease in your computer s speed and general performance after you install special software a control panel system extension or custom utility it may be because the software is not compatible with Macintosh computers built with the PowerPC microprocessor a To find out if a system extension or control panel is the problem hold down the Shift key while you restart the computer This temporarily turns off control panels and extensions If the computer performs better without this software the software is likely to be the problem If you just added new software its system extension or control panel is the most probable cause of the problem To find out which software is the problem use the Extensions Manager control panel in the Control Panels folder in the Apple menu to turn off a system extension or set of extensions If you just added new software to your computer its system extension is the most probable cause of the problem For detailed instructions see the information about managing system extensions in the Customizing Your Macintosh topic of Macintosh Guide available in the Guide menu If the computer performs better when an extension is turned off con
135. s for 110 SCSI ID number for 39 spills on 110 troubleshooting 76 81 cleaning CD ROM discs 79 109 CD ROM drive lens 110 computer case 112 monitor 112 mouse 71 112 113 screen 105 spills 107 108 110 Clear key 137 clock calendar troubleshooting 64 closing CD ROM drive tray 53 computer 133 136 157 160 Macintosh Guide 29 windows 16 Command key 137 commands Drive Setup Guide Guide menu 66 Eject CD File menu 54 Empty Trash Special menu 16 Hide Balloons Guide menu 30 keyboard 141 145 Macintosh Guide Guide menu 22 menus of 15 Open File menu shortcut for 31 Put Away File menu 54 Quit File menu 61 Restart Special menu 61 Shortcuts Guide menu 31 shortcuts for See shortcuts Show All Application menu 48 Show Balloons Guide menu 30 Shut Down Apple or Special menu 17 communication card compatible vs incompatible 130 Ethernet card 133 installing 130 133 communication card access cover 35 communication slot 117 132 communications regulation information vii compact discs See CD ROM discs connecting cables 107 connector into port 107 external SCSI devices 39 42 keyboard 7 monitor external 145 146 mouse 6 power cord 3 4 SCSI devices 39 42 to Ethernet network 143 144 connectors plugging into port 107 video connector 145 contrast of screen 37 Control key 138 Control Panels Apple menu Extensions Manager control panel 62 63 incompatible 69 70 Memory control panel 50 69 Monitors am
136. s in the background while you do other work on your computer For more information about playing audio CDs see the CD ROM Discs topic of Macintosh Guide available in the Guide menu Working with Photo CDs Chapter 5 You can use your CD ROM drive to open Photo CD images stored on Photo CDs A Photo CD image is a digitized version of a standard photograph that you can open and view on your computer screen You can do many things with the images on your Photo CDs Open and view the images individually on your computer screen a View the images on your computer screen in a series as you would view a slide presentation Copy and save the images print them paste them into word processing documents or other documents that accept graphics and edit them with a graphics application program Photo CD images are an excellent source of graphics for desktop publishing multimedia presentations business documents and professional quality graphic design For more information on working with Photo CD images see the CD ROM Discs topic of Macintosh Guide available in the Guide menu Obtaining Photo CDs Your own photographs can be recorded as Photo CD images on a Photo CD To obtain a Photo CD of your own photographs take your standard 35 mm film to a photofinisher who has a Photo CD system The photofinisher develops your film digitizes the photographs and gives you back a Photo CD containing you
137. still have problems 99 Copying files from the CD to your hard disk 100 Protecting the information on your hard disk 100 Creating a startup floppy disk 100 Health Safety and Maintenance Tips 101 Health related information about computer use 101 Safety instructions 106 Handling your computer equipment 107 Cleaning your equipment 112 Locking and unlocking the mouse 114 Contents v Appendix B Appendix C Appendix D Appendix E Contents Installing an Expansion Card 117 Opening the computer 119 Installing a PCI card 124 Installing a communication card 130 Closing the computer 133 Special Keys on Your Keyboard 137 Typing special characters and symbols 139 Special key combinations 14 If You Purchase Additional Equipment 143 Connecting to an Ethernet network 143 Connecting a second monitor for video mirroring 145 Installing Additional Memory 147 DRAM configurations 148 High Performance Module configurations 149 Installing the DIMM or High Performance Module 149 Index 161 Communications regulation information FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules See instructions if interference to radio or television reception is suspected Radio and television interference The equipment described in this manual generates uses and can radiate radio frequency energy If it is n
138. suggestions in this section Gather as much information on the situation as you can Then follow the instructions in Start Over which follows a Make a note of exactly what you were doing when the problem occurred Write down the message on the screen List the programs you were using and the names of any items you know have been added to the System Folder since the system software was installed This information will help a service person diagnose the problem It is helpful to keep a printed copy of the items in your System Folder For instructions on printing the contents of a folder see the Printing topic of Macintosh Guide available in the Guide menu m Check the screen for any clues Is a menu selected What programs and document icons are open Note anything else that seems relevant m If you were typing text and were not able to save it before the problem occurred you can write down the parts of the text still visible on the screen so that some of your work will be easy to replace a Ask other Macintosh users about the problem you re having they may have a solution for it If you need repair service consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance If you know the problem is with a program not published by Apple call the program s publisher Click the Phone Numbers button in the Service Support
139. switch marked with the O symbol 3 Unplug all the cables except the power cord from the computer including the cable that connects your keyboard to the computer Leaving the power cord plugged in for now helps protect the computer from electrostatic discharge damage You ll unplug the power cord later Installing an Expansion Card 119 120 Appendix B 4 6 Remove the three screws from the computer s back panel with a screwdriver Leave the power cord plugged in for now You ll unplug it later Remove these screws With your fingertips find the two latches on the underside of the computer s case Locate the two latches on the underside of the computer s case with your fingertips Pull gently on the latches 7 Swing the panel up and slip it out Set the panel aside Pulling gently swing the panel up and slip it out Touch any flat area on the exposed metal plate to discharge static electricity Always do this before you touch any parts or install any components inside the computer This discharges static electricity from your body and helps protect components inside the computer from being damaged by static electricity discharge
140. ta for one photograph which affects file size as well as the amount of time it takes to display or print an image It s best to work with a resolution appropriate for your monitor or printer Some monitors and printers cannot display or print very high resolution images For most work a resolution of 768 x 512 pixels or smaller is suitable For detailed work or very high quality reproductions you may want to use a higher resolution Make sure to open high resolution images with application programs designed to handle large image files SimpleText cannot open very large files Sharing a CD ROM disc over a network Chapter 5 You can share a CD ROM disc using the file sharing feature of System 7 5 If the disc has audio portions you will be able to hear the audio yourself but other people on the network will not Likewise you cannot hear the audio portions of discs you access over a network For further information about file sharing in System 7 5 see the Sharing Files topic of Macintosh Guide available in the Guide menu Consult this chapter if you experience problems using your computer Troubleshooting When you have questions If you want to know how to do a particular task with your computer refer to Macintosh Guide in the Guide menu For instructions on using Macintosh Guide see Chapter 2 of this manual If you have trouble While youre using your computer you may occasionally see a bomb icon
141. tact the extension s manufacturer for information or an upgrade a Use the Memory control panel to turn off virtual memory For more information on virtual memory see the Memory topic of Macintosh Guide available in the Guide menu m If you typically use several application programs at the same time your computer s performance will increase if you install more RAM random access memory See Appendix E Installing Additional Memory If you still do not notice an improvement you may want to reinstall system software on your startup hard disk See Chapter 7 Installing or Reinstalling Your Software for instructions Solving printer problems The following suggestions should work for all printers Note Also refer to the manual that came with the printer m Make sure that the printer driver for your printer is turned on in the Extensions Manager control panel in the Control Panels folder in the Apple menu To find out the name of the printer driver for example LaserWriter refer to the documentation that came with your printer The printer driver should appear in the Extensions list and have a checkmark beside it Click to put a checkmark beside it and then restart your computer Check your printer settings in the Chooser in the Apple menu making sure you have selected the correct printer If you are using a printer that is shared by other computer users a printer on a local network
142. the CD ROM disc for instructions Copying the CD ROM disc itself will take up a lot of memory on your hard disk Using Programs and Backing Up Disks 47 48 Working with several programs at a time A checkmark indicates the active Chapter 4 program You can open as many application programs and desk accessories as your computer s memory allows All open programs are listed in the Application menu at the right end of the menu bar You can find out which program is active and which other programs are open by pulling down the Application menu The name of the active program the one youre using right now has a checkmark next to it and its icon appears in the menu bar The Finder icon Hide Finder Hide Others Commands to hide or Show All display open windows v D Finder Programs that are open lt 2 SimpleText Switching programs You can switch to another open program or desk accessory by choosing its name from the Application menu If a program s icon is dimmed in the Application menu that means its windows are hidden Choosing the program from the menu displays its windows You can also switch to another program by clicking in a window that belongs to an open program by double clicking a program icon or by double clicking the icon of a document that was created with the program Hiding and showing windows on the desktop You can hide all windows except those of the active program by choosing Hide Others f
143. the DRAM DIMM in the DRAM sockets as pictured IMPORTANT Do not touch the DIMM s connectors Handle the DIMM only by the edges DRAM DIMM Your DIMM s shape The DRAM DIMM is designed to fit into the and components may vary slot only one way Be sure to align the notches in the DIMM with the small ribs inside the slot Connectors Notches Ejector The ejector should be pushed outward and down to be in the open position as shown _ DRAM slot 1 of 2 Ribs inside slot Toward vertical plate Push down on the DIMM until it snaps into place The ejector closes automatically Repeat steps 1 3 if you have another DRAM DIMM to install into the other slot If you have a High Performance Module to install proceed to the next section Installing a High Performance Module Into the Cache Module Slot If you are finished installing memory in your computer proceed to Closing the Computer Installing Additional Memory 155 eocvece 156 Appendix E 2 Installing a High Performance Module into the cache module slot Aligning the notches in the module with the small ribs inside the cache module slot insert the module in the slot as pictured The module is designed to fit into the slot only one way Be sure to align the notches in the module with the small ribs inside the slot IMPORTANT Do not touch the module s connectors Handle the module only by the edges High Performance Module Your
144. tion only when you can t choose Restart from the Special menu or restart the computer using the Power key Troubleshooting 61 eoeece 62 Chapter 6 If your computer still doesn t restart turn off your computer with the power switch wait at least 10 seconds and then turn it on again If you suspect that the problem is with other equipment such as a printer or an external hard disk that s attached to your computer turn that equipment off for 10 seconds or longer then turn it on again and restart the Macintosh Rebuild your desktop A process known as rebuilding the desktop helps your Macintosh keep track of data on your startup disks Although the hard disk in your computer is usually the startup disk you can start up from any other disk that has system software installed Rebuilding your desktop can solve a number of problems For example when application documents are no longer represented by application specific icons and are instead represented by generic icons on the desktop rebuilding the desktop fixes the problem Afterward appropriate icons should appear for all documents Some extensions may interfere with rebuilding your desktop To prevent problems you ll need to turn off all extensions except Macintosh Easy Open before you rebuild your desktop When you finish rebuilding the desktop turn the extensions you normally use back on These steps are described below To rebuild the desktop of a startu
145. tive computing alias aligning icons 2 Click a phrase then click OK v About control panels the Control Strip v How dol set the time and date change the time and date format change number and currency formats change how files amp folders are displayed change an icon s picture change ites in the Apple menu change the choices in the Label menu use different languages Scroll bar Scroll through the alphabetical list until the phrase background pattern is visible You can scroll through the list either by dragging the slider to the letter B or by using the scroll bar at the right of the list Click the phrase background pattern in the alphabetical list When you click any index entry a list of related questions appears on the right side of the Macintosh Guide window Click a term or drag the slider ifoercnsecwnorond background pattern el background printing backing up central processing unit character set Topics Index Look For 2 Click a phrase then click OK v Definitions desktop desktop pattern Finder v How dol change the background pattern To get instructions click a question and then click OK Getting Help 25 eocvce 26 ecvcce Click the question How do I change the background pattern and then click OK Or double click the question A small window appears with instructions for you to follow
146. ton or press the Return key on your keyboard to restore the software on your hard disk Installing or Reinstalling Your Software eococe 95 96 Chapter 7 Click the Continue button or press the Return key on your keyboard Restoring begins A status box appears and keeps you informed of progress during the restoring process which takes several minutes When you see a message that the software was restored successfully click the Restart button or press the Return key on your keyboard In a few moments the Macintosh desktop with the Launcher appears on your screen File Edit View Label Special 3 54PM J O Your screen may look slightly different from this one Performa Tutorial Insert the Macintosh Performa CD Guided Tour that came with your computer into the CD ROM drive The Macintosh Performa CD Guided Tour reinstalls the software programs that you may have seen before when you first turned on your computer You should reinstall these in case you need to refer to them again Hold down the C key on your keyboard while you choose Restart from the Special menu Continue to hold down the C key until you see the Welcome to Macintosh message 7 Inthe Launcher that appears on your screen click the Guided Tour button Cay Restore Guided Tour 8 When the Restoring Performa Software screen appears click the Continue button or press the Return key on your keyboard 9
147. tosh program will open the document For information about working with DOS documents on your Macintosh see the information about DOS in Macintosh Guide available in the Guide menu Your computer won t restart and a CD ROM disc is in the CD ROM drive Your computer may be trying to start up from the CD ROM disc Press the Open Close button of your CD ROM drive to open the tray and remove the CD ROM disc Close the tray then restart your computer Troubleshooting 73 eoevece You experience problems using a document from a DOS computer If you can t open a DOS document using a Macintosh program try the following Open the document from within the program by choosing Open in the program s File menu a Use the PC Exchange control panel in the Control Panels folder in the Apple menu to specify which Macintosh program will open the document If a DOS document is displayed incorrectly or you see strange codes or characters in the document try one of the following Your application program may have special procedures for opening and saving documents with different file formats See the information that came with your program or call the program s publisher a Try opening the document in another program Note Some characters that can be displayed on the Macintosh are not accurately displayed on DOS computers For more information about working with DOS documents on your Macintosh see the information a
148. tray is closed all the way Try restarting your computer Try starting your computer from the Macintosh Performa CD Performa Software Do this by inserting the CD then restarting your computer while holding down the C key If only the hard drive icon appears on the desktop then there may be a hardware problem with your CD ROM drive If the CD ROM icon appears above the hard disk icon reinstall your CD ROM software The easiest way to do this is by reinstalling your system software following the instructions in Chapter 7 Installing or Reinstalling Your Software CD ROM software is already installed on Macintosh computers that come with CD ROM drives You can reinstall it by reinstalling your system software following the instructions in Chapter 7 Installing or Reinstalling Your Software Make sure that the Apple CD ROM extension is turned on in the Extensions Manager control panel Open the Extensions Manager control panel in the Control Panels folder in the Apple menu Click to put a checkmark next to Apple CD ROM Then restart your computer Your computer displays the message This is not a Macintosh disk Do you want to initialize it when you insert a CD ROM disc in the CD ROM drive Make sure that the Foreign File Access and Audio CD Access CD ROM extensions are installed in your Extensions folder in the System Folder on your hard disk and are turned on If they are not turned on use the Extensions Mana
149. u need to use the CD to reinstall the software if your computer will not start a afile or an application program is missing or damaged This chapter describes three ways to use the Macintosh Performa CD Performa Software You can reinstall just the system software the files needed to run your computer using the Restore System Software program You can reinstall all the software that came with your computer using the Restore All Software program to restore that software to its original condition a You can copy one or more individual files from the CD to your hard disk The other Macintosh Performa CD that came with your computer subtitled Guided Tour also contains backup copies of the Guided Tour programs you may have seen when you first turned on your computer This chapter also contains instructions on how to use the Guided Tour CD The If You Still Have Problems section toward the end of this chapter after the sections that explain how to reinstall your software tells you what to do if the CD does not solve the problems with your computer Using the CD as your startup device Chapter 7 Before you reinstall software onto your hard disk you need to start up your computer with the Macintosh Performa CD Performa Software The procedure for starting up from the CD varies depending on the condition of the system software on your hard disk To find out which procedure to use you must turn on your Macintosh
150. uctions on how to contact an Apple authorized service provider or Apple for service DRAM configurations Appendix E Your computer can use any DRAM configuration with DIMMs of these sizes 8 MB 16 MB 32 MB or 64 MB The exact configuration depends on the density of the DRAM chips that are mounted on the DIMMs Use only DIMMs that support a 1K or 2K refresh count Do not use DIMMs that support a 4K refresh count You can increase your computers DRAM to up to a maximum of 136 MB Your computer already comes with 8 MB soldered on your computer s main logic board plus 8 MB installed in one of the DIMM slots for a total of 16 MB of DRAM One DIMM slot remains for installing an additional 8 MB 16 MB 32 MB or 64 MB DIMM for a total of 24 MB 32 MB 48 MB or 80 MB of DRAM respectively If you want to install the maximum amount of memory you need to replace the 8 MB DIMM already installed in one of your DIMM slots with a 64 MB DIMM and then install a 64 MB DIMM in the remaining slot for a total of 136 MB of DRAM IMPORTANT The DIMMs should be 64 bit wide 168 pin fast paged mode with 70 nanosecond ns RAM access time or faster and a 1K or 2K refresh count The Single Inline Memory Modules SIMMs from older Macintosh computers are not compatible with your computer and should not be used DIMMs that support a 4K refresh count also should not be used If you decide to have additional DRAM installed in your computer the DIMMs can be i
151. ult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance Troubleshooting 71 eoevce 72 Chapter 6 Typing on the keyboard produces nothing on the screen One of the following is probably the cause You haven t selected any text or set the insertion point I Make sure the program you want to type in is the active program Then place the pointer X in the active window and click to set an insertion point I or drag to select text if you want to replace the text with your typing If the computer beeps every time you press a key Easy Access is probably turned on Open the Extensions Manager control panel in the Control Panels folder in the Apple menu Click the checkmark next to Easy Access to remove the checkmark and to turn off Easy Access Then restart your computer The keyboard is not connected properly Check that the keyboard cable is connected properly at both ends Some system software features are turned on that affect the way the keyboard works Open Easy Access from the control panels listed under the Apple menu and turn off Sticky Keys Slow Keys and Mouse Keys There is a software problem Restart your Macintosh For instructions see Start Over in the section If You Have Trouble earlier in this chapter Follow the instructions starting with the third bulleted m paragraph in
152. umber If your computer came with the optional CD ROM drive installed the drive has SCSI ID number 3 The computer itself the main logic board has SCSI ID number 7 For information on setting SCSI ID numbers see the manuals that came with your SCSI equipment and Chapter 3 of this manual a Ifthe hard disk is your startup disk start your computer with the Macintosh Performa CD Performa Software For instructions on how to start up your computer from the CD ROM disc see Starting Up From a CD ROM Disc in the section Repairing a Damaged Disk later in this chapter Then follow the instructions in Repairing a Damaged Disk later in this chapter to test your startup hard disk and repair any damage If repairing the disk doesn t help follow the instructions in Chapter 7 Installing or Reinstalling Your Software to reinstall system software on your startup hard disk Icons do not appear correctly on your screen You need to rebuild the desktop a process that helps your Macintosh keep track of files and folders on your hard disk For instructions see Rebuild Your Desktop in the section If You Have Trouble earlier in this chapter If icons do not appear correctly after you rebuild the desktop try rebuilding a second time Your Macintosh can t read a floppy disk If you see a message that a floppy disk is unreadable try one of the following a Ifthe disk has never been used you may simply need to i
153. und 36 starting up See also startup disk turning computer on from CD ROM disc 76 85 86 from floppy disk 64 65 100 from Macintosh Performa CD 92 94 question mark icon appears during startup 43 92 93 troubleshooting 11 64 65 85 86 92 93 startup device telling the computer to ignore the selected device 141 startup disk CD ROM disc as 76 85 86 creating a startup floppy disk 100 floppy disk as 64 65 100 Macintosh Performa CD as 92 94 purpose of 91 rebuilding desktop of 62 63 repairing 84 troubleshooting 64 65 85 86 static electricity avoiding while installing cards 119 121 storage devices replacing 43 storing floppy disks 109 support 19 60 61 support hotline 19 Surround Sound 36 symbols typing 139 140 system error 59 61 70 system extensions incompatibility of 69 70 turning off 141 System Folder extra copy warning 47 system software backup copies of 49 cannot be found by Macintosh 64 65 copying files from Macintosh Performa CD to your hard disk 100 creating a startup floppy disk 100 installing 91 100 protecting information on a hard disk 100 purpose of 91 reinstalling all original software 97 99 reinstalling system software 95 97 troubleshooting 99 using the Macintosh Performa CD as a startup disk 92 94 when to install or reinstall 91 92 when to use the Macintosh Performa CD 92 7 Tab key 138 tape drive backing up to 49 TCP IP protocol 144 television displaying computer images on 146
154. ur computer You can unplug the power cord now that you discharged static electricity in the previous step Unplug the power cord from the back of the computer 10 Gently pull down on the wire handle and swing it out to unlock it from its storage position Then grasp the handle and pull the logic board out of the computer The vertical plate and the logic board to which it s attached slide all the way out of the computer Carefully support the logic board as it comes out Wire handle 152 Appendix E 11 Pull the logic board all the way out and set it on a clean flat stable surface Rest the end of the board on a thick magazine or a thin book to protect the components underneath Rest the logic board on a clean flat stable surface Place a thick magazine under this end of the logic board to help protect the components underneath What you do next depends on whether youre installing a DRAM DIMM or a High Performance Module Skip to the section that pertains to the item you are installing Installing Additional Memory eoevece 153 Installing a DRAM DIMM 1 Push the ejector on the DRAM slot outward and down to open it Push the ejector outward and down to open it DRAM slot 1 of 2 154 Appendix E With the ejector in the open position align
155. ur computer you can get the answer by choosing Macintosh Guide from the Guide menu Pull down the Application menu in the upper right corner of the screen and choose Finder to make it the active application program File Edit Font Size Style Sound 3 34PM YKJ Hide SimpleText Hide Others Show All M Finder lv amp Simpletext A checkmark in the menu indicates that the Finder is the active program Pull down the Guide menu marked with the icon and choose Macintosh Guide 3 35 PME About Apple Guide d Show Balloons isk Tutorial Part 2 Macintosh Guide p38 File Edit View Label Special The Macintosh Guide window appears P Guide Topics Index Look For G Macintosh Guide provides onscreen help for the Mac OS operating system Look here when you have a question about how to use your computer To start click one of the buttons above Topics shows categories Index lists keywords Look For lets you search for help on words you type Whenever you use Macintosh Guide its window remains in front of other windows If the window gets in your way you can move it by dragging its title bar the gray bar across the top of the window Notice the three buttons at the top of the window Topics Index and Look For Topics Index Look For Macintosh Guide gives you three ways of finding information m Topics lets you choose from a list of general subj
156. ures 33 Using the sound control buttons on your computer 36 Using the screen control buttons on your computer 37 Using the built in microphone 38 Connecting external SCSI devices such as a scanner or external hard disk 39 Expanding memory 43 Adding an Ethernet card ora second monitor 43 Replacing internal storage devices 43 Using Programs and Backing Up Disks 45 Installing application programs 46 Working with several programs atatime 48 Protecting the information on a disk 49 Using application programs designed for the PowerPC microprocessor 50 Using older Macintosh programs 50 Using the Built in CD ROM Drive 51 Inserting a CD ROM disc 52 Ejecting a CD ROM disc 53 Using the CD ROM discs that came with your computer 54 Types of compact discs you can use 54 Playing audio CDs 56 Working with PhotoCDs 56 Sharing a CD ROM disc over a network 58 6 Appendix A Troubleshooting 59 When you have questions 59 If you have trouble 59 Solutions to common problems 63 Solutions to CD ROM problems 76 If your computer s performance decreases 82 Solving printer problems 83 Repairing a damaged disk 84 Initializing a hard disk 89 Installing or Reinstalling Your Software 91 When should you install or reinstall system software 91 When to use the Macintosh Performa CD Performa Software 92 Using the CD as your startup device 92 Reinstalling your system software 95 Reinstalling all your original software 97 If you
157. urn key on your keyboard 8 When you see a message that the software was restored successfully click the Restart button or press the Return key on your keyboard In a few moments the Macintosh desktop with the Launcher appears on screen just as in step 4 You have successfully restored all your original software to your hard disk If you still have problems If you don t see the Macintosh desktop on your screen or if the Macintosh still does not start up properly see the section Repairing a Damaged Disk in Chapter 6 If you are able to repair the hard disk try again to restore the information on your hard disk following the instructions in the previous section Reinstalling All Your Original Software If you are not able to repair the hard disk call Apple for help See the service support information that came with your computer 99 Installing or Reinstalling Your Software eoeece 100 Copying files from the CD to your hard disk The Macintosh Performa CD Performa Software has a folder on it named Hard Disk Files You can copy any file in this folder by dragging the file to your hard disk The Hard Disk Files folder contains these folders a System Folder files contains system software a Apple Extras files contains copies of Apple software m Applications files contains copies of software not published by Apple a Documents files contains various documents For example if your computer is worki
158. ware or the computer hardware Eject any floppy disks by turning off the computer and then holding down the mouse button while you turn the computer on again Try starting up with the Macintosh Performa CD Performa Software For instructions on how to start up your computer from the CD ROM disc see Starting Up From a CD ROM Disc in the section Repairing a Damaged Disk later in this chapter If the sad Macintosh icon appears again consult the service and support information that came with your computer for information on contacting an Apple authorized service provider or Apple for assistance The hard disk icon does not appear on the desktop If you don t see a hard disk icon on the desktop try the following a Use the Drive Setup program to make the disk available Drive Setup is on the Macintosh Performa CD Performa Software that came with your computer For instructions start Drive Setup then choose Drive Setup Guide from the Guide menu or see Checking for Damage On Your Hard Disk in the section Repairing a Damaged Disk later in this chapter m Ifthe hard disk is internal shut down your computer wait at least 10 seconds and then turn it on again a If the hard disk is external make sure that it is turned on and that its cable is connected firmly then restart the Macintosh m Check the ID numbers of all SCSI equipment connected to your computer Each SCSI device must have its own unique ID n
159. xpansion card do not attempt to install any expansion card without first checking the documentation for that card If the documentation specifies that an Apple certified technician must install the card usually because the installation requires special training or tools consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for assistance If you attempt to install the card yourself any damage you may cause to your computer or card will not be covered by the limited warranty on your computer If the card is not an Apple labeled product check with an Apple authorized dealer or service provider to see if you can install it yourself Installing an expansion card involves three procedures opening the computer inserting the card into a specific slot or socket a closing the computer Opening the computer IMPORTANT To avoid generating static electricity that may damage components do not walk around the room until you have completed the installation of the expansion card or memory and closed the computer Additionally move the logic board as little as possible while it is outside the computer case 1 Shut down your computer by choosing Shut Down from the Special menu You can also press the Power key on the keyboard 2 Turn the computer completely off by pressing the power switch at the back of the computer Press the side of the
160. you initialize a damaged disk try to repair it as described in Repairing a Damaged Disk earlier in this chapter Start up your computer from the Macintosh Performa CD Performa Software See Starting Up From a CD ROM Disc in the section Repairing a Damaged Disk earlier in this chapter Click the Drive Setup icon in the Launcher to open the Drive Setup program Drive Setup Troubleshooting ecccce 89 90 eoocce Chapter 6 3 In the list of drives click the disk you want to initialize Drive Setup List of Drives Volume Name s Type Bus ID LUM Macintosh HO IDE ojo 0 Karlina s Click the drive you want to initialize then click Initialize Initialize Click Initialize to initialize the hard disk Click Quit when you see a message reporting that initialization was successful If a message reports that initialization failed try again If initialization fails a second time take the disk to your Apple authorized service provider for repair Consult this chapter if you have problems with your computer that require you to reinstall the computer s software Installing or Reinstalling Your Software System software is the set of programs and other files that your computer uses to start itself up keep track of your files and run the application programs you use System software is kept in the System Folder When you turn on your computer it

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