APC C5 Surge Protector User Manual
Contents
1. MOXICO 2 04006 8g dee eden 52 292 0253 52 292 0255 Brazil e862 ewok a dandne tae eco 0800 12 72 1 Worldwide 0 1 401 789 57352. 8 step approximated sine wave Frequency On Battery 50 60 Hz 1 Hz Transfer Time 5 ms typical 8 ms maximum Protection and Filter AC Surge Protection Full time 375 joules Telephone Surge Protection Single line 2 wire EMI RFI Filter Full time AC Input Resettable circuit breaker Battery Type Sealed maintenance free lead acid Average Life 2 4 years depending on the number of discharge cycles and environmental temperature Physical Net Weight 9 20 Ib 4 18 kg 13 25 Ib 6 02 kg Size 3 3 H x 10 9 W x 6 9 D 8 3 x 27 8 x 17 5 cm Operating Temperature 32 F to 104 F 0 C to 40 C Storage Temperature 5 F to 113 F 15 C to 45 C Operating Relative Humidity 0 to 95 non condensing Operating Elevation 0 to 10 000 ft 0 to 3 000m Safety Regulatory Safety Approvals UL 1778 listed cUL certified per CSA standard C22 2 No 107 1 EMC Compliance FCC part 68 FCC part 15 Class B Notice This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation _ Ss TWAcommecom bitpuwww TWAcomm Toll Free 877 892 2666 Use the table below to solve minor Back UPS ES installation or operation problems Consult APC Online T
3. Power On Battery outlets when UPS is turned indicator confirms that Back UPS ES is on and ot ready to provide protection Low Battery Warning UPS is supplying Power On LED Rapid beeping one UPS transfers back to battery power to the load connected to Flashing second intervals On Line operation or The Back UPS ES should charge for at least the Battery outlets and the battery is near when UPS is turned exhuastion off 16 hours to ensure sufficient runtime The unit is being charged whenever it is connected to utility power whether the unit is turned ON or OFF If the red Building Wiring Fault indicator located on the end near the power cord is lit your building wiring presents a shock hazard that should be corrected by a qualified electrician Install the PowerChute Personal Edition software Place the PowerChute Personal Edition CD ROM into your computer and follow the installation instructions on the screen Replace Battery Battery needs to be checked and or replaced or battery is not connected Power On LED Flashing Constant tone UPS turned off with the power switch Overload Shutdown During On Battery operation a battery power supplied outlet overload was detected Power On LED OFF Constant tone UPS turned off with the power switch Sleep Mode During On Battery Power On LED OFF Beeping once every UPS transfers back to operation the battery power has been 4 seconds On
4. Line operation or completely exhausted and the UPS is when UPS is turned waiting for utility power to return to off normal Building Wiring Fault Your building Building Wiring Fault None UPS is unplugged or wiring presents a shock hazard that should be corrected by a licensed electrician LED red ON plugged into a properly wired outlet See the Troubleshooting section for additional assistance 990 9197 Revision 1 11 01 Copyright 2001 American Power Conversion Corp APC Back UPS and PowerChute are registered trademarks of American Power Conversion Corp All other trademarks are property of their respective owners Troubleshooting Problem No power available at the Surge Protection outlets Probable Cause Surge Protection outlets have been overloaded Utility power not available at the wall outlet The Back UPS ES is using battery UPS ES is beeping four times every 30 seconds Building Wiring Fault indicator is lit Your building wiring presents a shock hazard Using the Back UPS with this condition will void the warranty Specifications Input Voltage 120 Vrms Nominal Frequency 47 63 Hz Brownout Transfer 96 Vrms typical Over voltage Transfer 136 Vrms typical Output UPS Capacity 3 outlets Surge Capacity 6 outlets 350 VA 200 W 500 VA 300 W 12 Amps including UPS output Voltage On Battery 115 Vrms
5. Sold by 5 Pillar a bitpa www TWAcomm com Pa Toll Free 877 892 2666 Back UPS ES 350 500 User s Guide www apc com Connect Battery The Back UPS ES is shipped with one battery wire disconnected in compliance with Department of Transportation DOT regulations The Back UPS ES will not operate until the wire is connected to the touch safe battery terminal NOTE Small sparks may occur during battery connection This is normal Q TURN the Back UPS ES over and remove the battery compartment cover screw using a flat blade or phillips head screwdriver 3 LIFT the battery out of the compartment and connect the black wire to the battery terminal 4 Replace the battery battery compartment cover and cover retaining screw Slide the battery compartment cover completely off of the Back UPS ES Connect Equipment Place the Back UPS ES to avoid Direct sunlight Excessive heat Excessive humidity or contact with fluids Plug the Back UPS ES power cord directly into a wall outlet not a surge protector or power strip J Battery Back up plus f Surge Protection These outlets are powered whenever the Back UPS ES is switched ON During a power outage or other utility problems brownouts over voltages these outlets will be powered for a limited time by the Back UPS ES Plug your computer monitor and one other data sensitive device external disk or tape drive into these
6. echnical Support or call APC Technical Support for assistance with problems that cannot be resolved using the table below Solution Reduce the amount of equipment plugged into Surge Protection outlets Ensure that the fuse or circuit breaker for the outlet is not tripped and that the wall switch controlling the outlet if any is in the ON position The Back UPS ES is operating normally and using battery power Once On Battery you should save your current work power down your equipment and turn the unit OFF Once normal power is restored you may turn the unit back ON and power your equipment Call a qualified electrician for service Order Replacement Battery Replace with an APC qualified battery Replacement batteries can be ordered from www apc com valid credit card required Have your Back UPS ES model number available when ordering Your model number can be found on the bottom of the unit Warranty The standard warranty is 2 years from the date of purchase APC s standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support APC will ship the replacement unit once the defective unit is received by the repair department or cross ship upon the provision of a valid credit card number The customer pays for shipping to APC and APC pay
7. outlets Connect FAX Modem Phone Back UPS ES protects a single line 2 wire fax modem or phone from surges when it is connected through the Back UPS ES as shown Connect Computer Cable The supplied cable and software provide automatic file saving and shutdown of the operating system in the case of a sustained power outage Connect the cable to the Data Port of the Back UPS ES Connect the other end of the cable to the USB port on your computer The software will automatically find the USB Port of your computer Modem Phone Fax f Surge Protection These outlets provide full time protection from surges even if the Back UPS ES is switched OFF Plug your printer fax machine scanner or other peripherals that do not need battery power into these outlets Computer USB Port Status Indications The Back UPS ES indicates operating status using a combination of visual and audible indicators Power On and Status Visual Indications Audible Indication Alarm Terminates Install Softw ns a 0 are On Line UPS is supplying conditioned Power On LED ON None nla Press the ON OFF switch to power the unit utility power to the load ON On Battery UPS is supplying battery Power On LED ON Beeping 4 times UPS transfers back to a zi power to the load connected to the off during beep every 30 seconds On Line operation or A single short beep and the green
8. s ground freight transportation costs back to the customer Service Please DO NOT RETURN Back UPS ES to the place of purchase under any circumstances 1 Consult the Troubleshooting section to eliminate common problems 2 Verify the battery is connected see Connect Battery and that the Circuit Breaker is not tripped see Troubleshooting section If you still have problems or questions please contact APC via the internet or at one of the phone numbers listed below 3 Before contacting APC please be sure to record the date purchased UPS model and serial number on bottom of unit 4 Be prepared to troubleshoot the problem over the telephone with a Technical Support Representative If this is not successful the representative will issue a Return Material Authorization Number RMA and a shipping address Pack the unit in its original packaging If the original packaging is not available ask APC Technical Support about obtaining a new set Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty insuring the package for full value is recommended 5 Write the RMA on the outside of the package 6 Return the unit by insured carrier to the address given to you by APC Technical Support APC Contact Information Online Technical Support Web Site http support apc com WWW apc com 1 800 800 4272 USA Canada
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