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APC 300 Power Supply User Manual
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1. not connect a surge suppressor or laser printer to the UPS These devices may overload the UPS e Battery power and surge protection when utility voltage is outside acceptable limits Data sensitive equipment such as a computer monitor or external drive are connected to these outlets 7 Continued 1 The UPS will then beep once every five seconds or continuously to remind you that your equipment is Start the test by either powered by a limited capacity power source 2 Restore power to the UPS by releasing the Test e Unplugging the UPS power cord or switch or by reconnecting the UPS power cord e Pressing and holding the Test portion of the Test Alarm Disable switch 500 and 650 VA models only 7 l sA r UPS Controls Tf the equipment operation was undisturbed throughout the testing the system is operating properly Power 1 0 Switch 1 The UPS operates and all connected devices are The Power 1 0 Switch c powered power to the UPS All devices connected to battery back up outlets can be switched On or Off using this switch if each device s power switch is left in the On position controls 0 The UPS is de energized and all devices connected to battery backup outlets are unpowered l O Lamp The lamp in the Power 1 0 Switch is lit whenever normal utility voltages are present at the power sockets Note Accessory surge protected outlets are unaffected by this switch they remain pow
2. persists consult the APC Worldwide Web site www apc com or call customer service e Record the model number of the UPS the serial number and the date purchased Be prepared to troubleshoot the problem over the telephone with a technician If this is not successful the technician will issue a Return Merchandise Authorization Number RMA and a shipping address e Ifthe UPS is under warranty repairs are free If not there is a repair charge 4 Pack the UPS in its original packaging If the original packing is not available ask customer service about obtaining a new set Pack the UPS properly to avoid damage in transit Note Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty insuring the package for full value is recommended 5 Write the RMA on the outside of the package 6 Return the UPS by insured prepaid carrier to the address given to you by customer service APC contact information Internet E Mail
3. APC Back UPS 300 500 650 1 Inspect 2 Place Inspect the UPS and its contents on receipt e User s Manual e UPS e Cord straps 2 e Telephone cable Warranty card e APC Solutions magazine e Equipment Protection policy 500 and 650 VA models PowerChute plus software CD e Interface cable e Software Install Sheet The packaging is recyclable save it for re use or dispose of it properly Please fill out the warranty registration card to obtain warranty coverage Q tine 2 5 em eee Fal a A E S VSS S amp S amp Locate the UPS in a protected area that is free of excessive dust and has adequate air flow Do not operate the UPS where the temperature and humidity is outside specifications 5 Connect equ i pment Accessory Surge Protection Outlets 500 and 650 VA models only These outlets are for equipment that need surge protection but do not need power during a utility outage like an inkjet printer or a scanner BlockSafe Outlets 500 and 650 VA models only Corded sockets are provided which accept block type plugs without covering other outlets Some printers and external disk drives have block type plugs that look similar to the one below Cord Straps Straps are provided to keep cords from ian tangling and taking up too much space A Battery Back Up Outlets a e Surge protection when utility power is used Caution Do
4. ered as long as utility power is available Specifications Frequency Limits on line 57 63 Hz autosensing Transfer Time 300 VA 180 W Maximum Load 500 VA 330 W 650 VA 400 W Output Over Current Protection Overcurrent and ee latching shutdown on Battery Type Spill proof maintenance free sealed lead acid 0 150 V ac Single Phase 2 3 to 6 years depending on number of discharge cycles and Operating Temperature 32 to 104 F 0 to 40 Operating and Storage Relative Humidity 0 to 95 non condensing Typical Recharge Time 5 to 10 hours from total discharge C Storage Temperature 5 to 113 F 15 to 45 C A Storage Elevation 0 to 50 000 ft 0 to 15 000 m Audible Noise at 3 ft 1 m lt 40 dBA Size HxWxD Shipping Weight 650 VA 26 5 Ib 12 0 kg Listing and Certifications UL 1778 CSA 107 1 FCC part 15 and part 68 EMI Verification FCC Class B certified Electromagnetic Immunity IEC 801 2 801 3 801 4 level IV and 801 5 level Ill 300 VA 500 VA 6 0 x 3 4 x 13 1 15 1 x 8 6 x 33 3 cm 650 VA 6 6 x 4 7 x 14 2 16 8 x 11 9 x 36 1 cm 300 VA 13 1 Ib 6 0 kg 500 VA 15 4 Ib 7 0 kg 650 VA 23 0 Ib 10 5 kg 300 VA 15 7 Ib 7 1 kg 500 VA 18 0 Ib 8 2 kg its on li Operating Elevation 0 to 10 000 ft 0 to 3 000 m User s Manual 3 Connect UPS to power Connect the battery Refer to Battery replacement procedure pg 2 Charge the battery The UPS bat
5. escription 300 500 650 Desktop 486 w 14 or 15 Monitor monem e o oe e peo pej p Desktop Mini Tower Pentium II Pentium Pro Desktop Mini Tower Pentium Tower Pentium II Pentium Pro w 17 Monitor Desktop Minitower K6 w 21 Monitor Tower Pentium w 21 Monitor Desktop Mini Tower Pentium II Pentium Pro w 21 Monitor ofe e e e e S fe S fe Tower Pentium II Pentium Pro Note These values are approximate Battery age excessive use and elevated operating temperature may further decrease UPS runtime More information can be found at http www apc com sizing Option Switches A set of 4 switches located on the rear panel can be used to change how the UPS operates For typical applications all switches are in the down position as shown below 123 4 ON t Switch 1 ON E g Normal Setting The UPS beeps once every five seconds when the t utility voltage has fallen outside acceptable limits on lf switch 1 is set to the On position the UPS audible utility failure g f alarm is defeated This feature is convenient when brief power interruptions are common and the alarm becomes annoying Regardless of the position of switch 1 the UPS will sound a loud continuous tone during low battery conditions Switches 2 and 3 Switches 2 and 3 set the utility voltage value transfer voltage at which the UPS will switch to battery power If you know that your equipme
6. nt will operate properly at any of the voltages less than 103 V shown in the table you can change to the corresponding switch positions Changing the transfer voltage is desirable when frequent line voltage excursions or line voltage distortion cause the UPS to use battery power too often 103 V AC Normal Setting l 0 93 V AC ON Switch 4 500 and 650 VA models only on Normal Setting Two minutes prior to shut down during an extended 4 z m t power outage the UPS will sound the low battery warning and activate the low battery signal at the computer interface port on Same behavior as Normal except the warning is issued five minutes 4 g t before shutdown Use this setting if you require more than two minutes _ to save files and close operations Troubleshooting Use the table below to solve minor UPS installation problems Consult the APC web site or contact APC Technical Support Staff for assistance with complex UPS problems Possible Cause Procedure UPS beeps about every five seconds Utility power outage None The UPS is protecting your equipment Be prepared to properly exit applications and the operating system and then power Off the system before the UPS is seriously discharged UPS beeps occasionally Temporary utility outage or None The UPS is protecting your equipment disturbance UPS operates on battery although normal
7. placing the battery Warranty Customers may return their defective unit to APC for replacement or repair during the standard 2 year warranty period APC s standard procedure will be to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Customer Service APC will ship out the replacement unit once the defective unit has been received by the repair department The customer pays for the shipping to APC APC covers ground freight transportation costs back to the customer Order replacement battery The table below shows the APC part numbers for APC Back UPS replacement battery cartridges RBCs Replacements can be ordered from local retailers APC or the APC website at http www apc com 300 and 500 VA models RBC2 650 VA model RBC3 Battery replacement procedure This procedure requires a coin or screwdriver Note Please read the cautions in the APC Safety Information Guide first Battery replacement is a safe procedure isolated from electrical hazards You may leave the UPS connected to utility power and your equipment connected and On during this procedure Note Once the battery is disconnected the loads are not protected from power outages Lay the UPS on its left side Remove the two screws holding on the battery door and open the door Note I
8. t may be necessary to pull the battery door slightly outward or toward the front of the unit in order to open the door fully 2 Grasp the white tab attached to the battery and gently pull the battery out Disconnect the two wires connecting the battery to the UPS Loosen the wires by wiggling them while pulling straight back from the battery connector Connect the new battery in place of the old Note Small sparks at the battery connections are normal during connection Insert the new battery in the UPS Carefully avoid pinching the wires Close the battery compartment door and replace the screws Spent batteries must be recycled Deliver the battery to an appropriate recycling facility or ship it to the supplier in the new battery s packing material See the new battery instructions for more information Storage Before storing charge the UPS for at least 10 hours Store the UPS covered and upright in a cool dry location Long term storage Storage Temperature Recharge Frequency Charging Duration 5 to 860F 15 to 30 o C Every 6 Months 86 to 1130F 30 to 450 C Every 3 Months Service Note If the UPS requires service do not return it to the dealer The following steps should be taken 1 Consult the Troubleshooting section to eliminate common problems 2 Verify that no circuit breakers are tripped A tripped circuit breaker is the most common UPS problem 3 If the problem
9. tery power and back again without affecting equipment powered by the UPS Connected equipment must be On Continued 8 Connect computer interface cable optional Socket Location Rear panel of UPS Note 300 VA model users must purchase software and cable separately Call APC at the number listed at the bottom of Page 2 and ask for software kit AP9015 Test Alarm Disable Switch Switch Location Front panel of 500 and 650 VA models only Test Hp The battery run time can be checked by pressing and holding the Test switch and waiting to see how long the UPS provides power to the equipment before the low battery warning is sounded RunTime minutes vs Power Demand Connect the interface cable to the computer interface port on the rear panel of the UPS Connect the other cable end to an unused serial port socket on the computer and install the PowerChute plus software see software documentation for detailed instructions Test Press the Test portion of the Test Alarm Disable Switch to simulate a power outage the UPS battery supplies power to the equipment Alarm Disable The UPS will emit a beep once every five seconds during a utility power outage unless the alarm is disabled by pressing this side of the switch The UPS low battery warning a loud continuous tone will still sound in the event of an extended utility outage Back UPS Back UPS Back UPS iasi Demand System D
10. tery charges whenever it is connected to utility power and typically requires less than five hours to charge fully UPS capacity is reduced until the battery is fully charged 6 Connect phone cables to surge protection optional Socket Location Rear panel of 500 and 650 VA models only Surge protection is provided for one phone line when it is connected as shown below Phone Line Modem Fax Phone System 990 2004E Revision 7 12 99 4 Check site wiring fault indicator rear panel top A lit indicator means that a shock hazard exists due to faulty building wiring that should be corrected by a qualified electrician If the building wiring fault indicator is lit one of the following conditions exist Open or high resistance ground e Hot and neutral polarity reversal Overloaded neutral circuit Note Improper building wiring will not prevent the UPS from operating but will limit it s protection capability Faulty building wiring could result in equipment damage that is not covered by APC Please refer to APC s Equipment Protection Policy for details 7 Switch On and test the UPS Press the upper portion of the Power 1 0 switch and then switch On the equipment connected to the UPS The Power 1 0 switch should be lit Utility power is supplied to the equipment Perform a simulated utility blackout test to confirm the UPS unit can switch from utility power to bat
11. utility voltage exists UPS input circuit breaker tripped Reduce equipment power demand by unplugging equipment from the UPS Reset the circuit breaker on back of UPS by pressing plunger back in A brownout has occurred The transfer voltage can be lowered by changing option switches 2 and 3 see previous section Note If you decide to lower the transfer voltage make sure all devices connected to battery back up outlets will operate properly at this lower utility voltage UPS will not turn On UPS is not connected to AC power Check that the power cable from the UPS to the power supply supply is securely connected UPS circuit breaker tripped Reduce the power demand on the UPS by unplugging equipment and reset the circuit breaker Very low or no utility voltage Check the AC power supply to the UPS with a table lamp If the lamp is very dim have the utility voltage checked Battery is not connected properly Check the battery connections Consult the Battery Replacement Procedure that shows how to access the battery UPS does not provide expected backup time The UPS is overloaded Unplug non essential equipment such as printers The UPS battery is weak due to Charge the battery Battery capacity decreases with recent outage or is near the end of frequent or long power outages or when operated at its service life elevated temperatures If the battery is near the end of its service life consider re
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