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AMX HDMI-UTPRO-0808 Stereo Receiver User Manual

1. oA Destination devices 5 sinks supported downstream of R1 FIG 39 Determining sink support The previous process works for verifying sink support for a source device up to 8 sinks If the process did not cover the needs of the installation extra repeaters etc continue with the next one until full system capabilities are mapped out The next process works for determining if additional sinks are supported by the source device up to a maximum of 16 downstream of the HDMI UTPro Even though the connected source device may support more than 16 sinks the HDMI UTPro only supports 16 sinks per input The HDMI UTPro will not allow the source device to route its signal to more than 16 sinks downstream of the HDMI UTPro To determine sink support maximum from 8 up to 16 on a source device 1 Ifnot already completed complete the previous instructions 2 Disconnect the first destination device from the HDMI UTPro and connect a new destination device in its place this increases the total number of sink devices by one Alternatively attach an HDCP supported repeater to the output and attach the repeater to the same destination device 3 Repeat Step 2 for the remaining outputs until either all 8 destination devices show the image from the source or a failure point
2. oe Source Device ZA FIG 36 Example 2 Source device supports 3 sinks R2 and two destination devices downstream of R1 R2 m 6 4 BE Destination Device M mom Co m R1 oes sgpweureRo Rx Repeater HDMI UTPRO 0808 Repeater R3 D1 EDT O6 Repeater SS Source Device FIG 37 Example 3 Source device supports 3 sinks R2 R3 and one destination device downstream of R mL S Arc st M I8 HDMI UTPRO RX Destination Device EGER Jem mh HDMI UTPRO 0808 Repeater R2 R3 D1 Source Device uuum O6 Repeaters ZZ FIG 38 Example 4 Source device supports 3 sinks R2 R3 and one destination device downstream of R1 Determining Sink Support Maximum on a Source Device Determining how many sinks the source can support is necessary to make sure the system runs smoothly Note f you already know how many sinks each source supports go to Initializing InstaGate Technology on page 66 to do an initial authentication of HDMI source and destination devices This section is intended to help analyze the system based on the types of source devices used so any limits imposed by the source devices within the matrix switching system can be addresse
3. 3 Press the Select Key The Local Preset list appears 5 Press either the Select Key or the Take Key Local Preset 3 is executed 6 Press the Function Key to return to the Function menu Or Execute another local preset Locking and Unlocking Lock Mode Locking the panel prohibits access to the system and can prevent accidental switching The control panel can be locked by entering a sequence of keys The factory default password is the first five keys in the top row Inputs 1 2 3 4 and Output 1 The password can only be changed by using XNConnect see page 114 Note Locking the control panel only locks out operations from the front panel keys While the control panel is locked SEND_COMMANDs and BCS commands are still fully functional through their normal ports Neither protocol has commands for locking or unlocking the control panel The panel remains locked if the power is cycled Locking the Control Panel The following example uses the default password of 1 2 3 4 1 entered using the first five keys in the top row Inputs 1 2 3 4 and Output 1 If you enter the wrong password while attempting to lock the control panel an invalid password message appears and the Cancel Key flashes Press the Cancel Key to clear the error and then enter the correct password Note For security purposes the Input Keys do not turn white when pressed while locking
4. Note When you put the panel in Change Mode available keys will be blue and any unavailable ones will not be illuminated The first blue key selected flashes white and the next key s selected turns white You can toggle the non flashing white keys between the selected white and deselected blue state before pressing the Take Key For more information see page 45 In an execute switch command either an input or an output can be selected first To switch to multiple outputs the Input Key must be selected first With the control panel you can select and deselect Input and Output Keys to modify the switch as long as the keys are not flashing Once satisfied with the switch selections press the Take Key to execute it For new installations we recommend that before attaching all inputs and outputs you execute a test switch routing Input 1 to Output 2 the example used in the instructions below Note You can return to the Function menu at any time by pressing the Function Key To execute a switch 1 Press the Function Key The Function menu appears 2 Press the Select Key to choose Change This places the system in Change Mode available Input and Output Keys turn blue 3 Press Input Key 1 Input Key 1 flashes indicating that it is ready to switch Any outputs currently connected to Input 1 will turn white 4 Press Output Key 2 Output Key 2 illuminates i
5. 60 Supported N mber of Sinks 2 eerte iret sets caseuuecdsssaseauecestessuaceacetssentestectaSesscseeaseuiseesexueetacsys 61 Hic rruIeinepe 66 Initializing InstaGate amp Technology esee eene enne nennen nennt nnn nnn nennen e nete nnn nnn nnne nnns 66 The HDMI Connector s Sink Key Cache ccccccccscecossontsecesessousccrscssecscteceasbovsecosdeeaseereesesccdeoseaverececeesseese 68 HDMI UTPro WebConsole sinssisasinnsisnenniminmmntiacninndixesaacusshansinemsiieneiionssiieasiads 69 el 69 Determining the IP Address of the HDMI UTPro esee eene eene nennen nennen tenent nnns tentes etes 69 Leni m 71 Control Pages 71 Device Configuration Pag Gicccsiiscec ccsaisciccestselicccvessssocdudvastatscesseodeucbeccsssseudesteevesetecscnssoutcvesavsececyseesedsseepaess 72 Security Settings iio ei esciees ins essedaSeesaneseedadsccacadecdacusssuusnuessananseeeapeesasaseecadassedevacescsaenunbausdeansanssesssdeteads 74 llame EE 75 dedil rfe 76 Editing the Clock Manager Settings ssssssssssccssssscscsssssssssssssscccesessescessesssssseseeesessssssscssesssseessaaeeees 77 WebConsole Troubleshooting 5 2 2 tuere reete etie tea teen set eost eine thou ooa spe paD god eoa a ee anon uds 80 HDMI UTPro NetLi
6. 2 Follow the directions in the wizard Reading and Saving EDID Data from a Destination Device Tip The Save button in the EDID Programmer can be used to save the EDID information as an edid file which can be opened as a text file click the Open button and edited or opened and written to an input click the Write button To read and save EDID data from a destination device 1 Onthe PC open the EDID Programmer Communication menu use to select PC serial port or change baud rate A EDID Proc ammer Target Device select Matrix Switcher Target Device icher C Accessory Module XrNetiD B00 Query AutoPatch Device Query AutoPatch Device acquires enclosure s XNNet ID address EDID Information EDID Information data read only from file or device S88589558 Available Displays drop down list select device EDID Type indicates digital or analog read only Refresh Display List updates list after additional devices attached Refresh Display List EDID Type ads Convert to Digital Convert to Analog converts displayed EDID data Digital EDID Convert to Analog 7 Status shows application status read only latus Video Cable Mode nm Close shuts down application will not prompt to save Open an EDID file Save an EDID file to edit or to write to input Write writes EDID to input Read reads EDID from selected destination device 2 Connect an HD
7. Ready Firmware version FIG 70 Power up splash screen in terminal emulation program Splash Screens Displaying System Information Following are four examples of splash screen information that could be displayed when different verbosity component settings are specified Depending on the amount of detail provided you may need to scroll to see the entire display The command in the first example can be used to check the host software IOS version and the hardware driver appcode version E Tera Term Web 31 COMI File Edit Setup Web Control Window Help Scrv3il 1 Enclosure HDMI UTPro 0808 host software v3 4 2 hardware driver v1 4 1 R build date Mar 8 2010 14 24 14 xnet address 0x02c4 ap system id 0x0 nvram status valid user preferences restored nvram magic Oxdedafaba FIG 71 Display for v3i1 verbosity 3 component 1 File Edit Setup Web Control Window Help UJ scrv3i3 3 Communication Interfaces count interface 1 detected type BCS mode RS232 port 9600 8 1 N E NS interface 2 detected type Block mode FP port 115200 8 1 N NE S interface 3 detected type BCS mode RS232 port 9600 8 1 N E NS interface 4 detected type Neuron bridge undetected FIG 72 Display for v3i3 verbosity 3 component 3 File Edit Setup Web Control Window Help Scrv3i4 4 Hardware Boards detected switching drivers count 1 mtx driver 1 bcp
8. 3M Desco Richmond Technology and Plastic Systems are registered trademarks Ethernet is a registered trademark of the Xerox Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency and the U S Department of Energy Other products mentioned herein may be the trademarks of their respective owners Warnings and Cautions This manual uses the following conventions and icons to draw attention to actions or conditions that could potentially cause problems with equipment or lead to personal risk ESD Warning The icon fto the left indicates text regarding potential danger associated with the discharge of static electricity from an outside source such as human hands into an integrated circuit often resulting in damage to the circuit Warning The icon to the left indicates text that warns readers against actions or conditions that could cause potential injury to themselves Caution The icon to the left indicates text that cautions readers against actions that could cause potential injury to the product or the possibility of serious inconvenience Overview and General Specifications Applicability Notice The information in this manual applies to the HDMI UTPRO 0808 Twisted Pair Dist Kit FG1047 88K HDMI UTPRO 0808 Twisted Pair Distribution Kit FG1047 88K The HDMI UTPRO 0808 Twisted Pair Distribution Kit contains the following items Part Quantity Part HDMI UTPRO 0808 8x8
9. al EAM Instruction Manual HDMI UTPRO 0808 HDMI UTPro 8x8 Matrix Switcher HDMI UTPRO RX HDMI UTPro Receiver HDMI UTPRO 0808 Matrix Switcher with Integrated Transport REV F 01 07 2014 AMX Domestic Channel Partner Limited Warranty Disclaimer and License Excerpt from CHANNEL PARTNER TERMS AND CONDITIONS Versions 11 17 2011 with updates for previous version 8 25 2010 sections 6 1 a b and f 6 LIMITED WARRANTY RETURN REPAIR AND REPLACEMENT 6 1 AMX warrants the Products to be free of material defects in materials and workmanship under normal use for three 3 years from the Shipping Date or such other period as may be specified below subject to the following limitations and exceptions Limited Warranty For any Product Warranty Period means the period during which the Limited Warranty is in effect as set forth herein a LCD and LED panels are warranted for three 3 years from the Shipping Date except for the display and touch overlay components which are warranted for a period of one 1 year from the Shipping Date b Disk drive mechanisms pan tilt heads and external power supplies are warranted for a period of one 1 year from the Shipping Date c AMX lighting Products are warranted to switch on and off any load that is properly connected to our lighting Products as long as the AMX lighting Products are under warranty AMX also warrants the control of dimmable loads that are properly con
10. soient allum s simultan ment Servez vous de protecteurs de surtension ou de conditionneurs de lignes courant alternatif lorsque vous mettez les appareils AMX sous tension Placez uniquement des fusibles de calibre exact dans les boitiers Veillez ce que la prise de courant soit proche de l appareil et facile d acces Veillez ce que votre appareil AMX soit install sur une surface stable ou qu il y soit fermement maintenu Fermez toutes les composantes de l quipement avant de relier des pi ces moins d indication contraire fournie dans la documentation de l appareil Par mesure de s curit et pour la qualit des signaux servez vous d une source d alimentation externe mise la terre et d un connect d alimentation mis la terre Fermez et d branchez le boitier avant d ajouter ou d enlever des plaquettes moins d indication contraire fournie dans la documentation du appareil Pour viter les chocs ou les dommages ventuels caus s l quipement par une d charge lectrostatique veillez ce le dispositif oit bien reli la terre avant de toucher les composantes se trouvant l int rieur d un appareil AMX Notices Copyright Notice AMX 2014 Rev F all rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of AMX Copyr
11. udi mO Stop Bits 1 READY O Flow Control None SERIAL FIG 22 Serial RJ 12 port on the HDMI UTPro Cable Adapter Kit FG RSO1K A cable adapter kit is available that contains an RS 232 serial transmit straight through adapter cable and two adapters The kit allows you to use the adapter cable in one of three ways depending on your needs Serial port as DTE data terminal equipment interface with male connection Note This cable configuration provides the equivalent of a serial port connection to a NetLinx Master DB 9 Serial Port Pinouts male connector y 5 472 RS 232 7 L 8 POM m Null Modem Male Male s Pin 2 RX signal j Male Female Adapter 2 A Pin 3 TX signal Y AM Adapter 1 Pin 5 GND FIG 23 DTE interface with male connection Serial port as DTE interface with female connection DB 9 Serial Port Pinouts female connector A 5 RS 232 f Null Modem 4 Pin 2 RX signal Male Female Pin 3 TX signal oe Adapter 1 Pin 5 GND Female FIG 24 DTE interface with female connection Serial port as DCE data circuit terminating equipment interface with male connection DB 9 Serial Port Pinouts male connector Z7 R RS 232 Male Male lt Pin 2 TX signal Ng E ew B Male FIG 25 DCE interface with male connection RS 01 Adapter Cable FG RSO1 The adapter cable can be ordered by itself fo
12. 9 VIC 32 1920x1080p 23 97 24 Hz 16 9 VIC 33 1920x1080p 25 Hz 16 9 VIC 34 1920x1080p 29 97 30 Hz 16 9 VIC 39 1920x1080i 50 Hz 16 9 VIC 41 1280x720p 100 Hz 16 9 VIC 42 720x576p 100 Hz 4 3 VIC 43 720x576p 100 Hz 16 9 VIC 44 720 1440 x576i 100 Hz 4 3 VIC 45 720 1440 x576i 100 Hz 16 9 VIC 47 1280x720p 119 88 120 Hz 16 9 VIC 48 720x480p 119 88 120 Hz 4 3 VIC 49 720x480p 119 88 120 Hz 16 9 Audio Data Block Channels Sampling Frequency 32 44 1 48 88 2 96 176 4 192 kHz sampling frequency at 16 20 or 24 bits per sample 2 Channel L PCM AC 3 Dolby Digital 6 Channels 5 1 48 kHz sampling frequency DTS 6 Channels 5 1 48 kHz sampling frequency HDMI UTPRO RX Specifications HDMI UTPRO RX Specifications Parameter Value Approvals UL cUL CE FCC Class A RoHS WEEE AC Power 100 VAC to 240 VAC single phase 50 Hz to 60 Hz DC Power 12 V to 24 V 10 desktop power supply included O O Power Consumption 12 Watts fully loaded Thermal Dissipation 41 BTU hr fully loaded Operational Temperature 32 F to 113 F 0 C to 45 C Humidity 0 to 9096 non condensing MTBF 203 000 hours combined set of 8 RX modules Serial Port Bi directional RS 232 Baud rates 115200 57600 38400 19200 9600 4800 2400 1200 default 9600 RJ 12 connector IR Control Optional IR Rx Jack 3 5 mm input port for connecti
13. Configured With XN Connect v2 8 1 INI version 8 11 21 Configuration File P a Configured On 01 27 2009 12 06 55 549 When discovered an automatically constructed configuration does not show a file name f Last Configuration Details For unnamed 0x675 FIG 75 Example of discovery information for automatically constructed configuration Installing and Launching XNConnect Use XNConnect software only if you need to customize or change the configuration information from the original specification Important Even if XNConnect is already on your PC install the newest version from www amx com We strongly recommend uninstalling the old version of XNConnect before installing a new version System Requirements Windows XP Professional 233 MHz processor Minimum of 128 MB of RAM 20 MB of available hard drive space 800x600 screen resolution 1024x768 is recommended Serial port and RS 232 null modem cable To install XNConnect from www amx com 1 Close all other applications currently running on your PC Go to www amx com and login as a Dealer to download XNConnect Optional Select the Release Notes to read about the software before installation Select Install gv Row Follow the directions in the subsequent dialog boxes Note f your AMX account has the required permissions the newest version of XNConnect can be downloaded from www amx com An AutoPatch INI Updater file can also be found on the AMX website und
14. The Function menu appears 2 Locate Setup Options by scrolling with the Control Dial 3 Press the Select Key The Setup Options submenu appears 4 Scroll to Reload Config 5 Press the Select Key The display returns to the top of the Setup Options submenu and the configuration file reloads from the CPU to the control panel Depending on the file size reloading may take a few moments System Error Codes on Control Panel LCD If you are experiencing problems with your HDMI UTPro you can enable error code reporting on the control panel s LCD see below If the system has an error code associated with the problem the error code will then display on the LCD The most common error code likely to appear on the LCD is listed in the table Most Common System Error Code Error Code Name Meaning Troubleshooting Strategies EFF8002 Enclosure The operation was not completed Re send the command time out error before the timer expired Check the power indicators Other error codes rarely appear Note that the error code in the table starts with an E Error codes can also start with a W warning an A alarm requires immediate attention or an I information If an error code other than EFF8002 appears note the specific number and contact technical support see page 43 The following instructions are for using a terminal emulation program on a
15. To choose a mode submenu or list Press the Function Key to access the Function menu Use the Control Dial and Select Key to choose the desired mode submenu or list To select inputs or outputs Press the corresponding Input or Output Key Selected keys will change color or flash depending on the routing state see page 45 To select values for fields such as a global preset value Use the Control Dial and Select Key To execute a command Press the Take Key Executing Switches Change Mode A switch is an active connection between an input source device and one or more output destination devices The signals routed in a switching operation are individual signals or groups of individual signals coming through the connectors on the rear of an enclosure Executing a preset is a quick way to execute multiple switches at a time For information on local presets see page 54 for information on global presets see page 51 Note The number of the virtual matrix default VM 0 that operations are currently being executed on is displayed in the upper right corner of the display The HDMI UTPro functions the same for its two VMs VM 0 and VM 1 You can execute switches from the control panel using the steps on the following page or by executing a global preset see page 51 When an Input or Output Key is pressed the channel name displays on the LCD e g O Ch 0003 for Output 3 Hold the key down to display the name longer
16. a 1 millisecond delay between all transmitted characters CHARDM Set the delay time between all transmitted characters to the value specified in 1 Millisecond increments GET BAUD Get the RX serial port s current communication parameters Syntax SEND COMMAND DEV CHARDM time Variables time 0 255 Measured in 1 millisecond increments Example SEND COMMAND dvRXRS232 CHARDM 10 Sets a 10 millisecond delay between all transmitted characters The port sends the parameters to the device that requested the information Syntax SEND COMMAND lt DEV gt GET BAUD Example SEND COMMAND dvRXRS232 GET BAUD The port responds with port gt lt baud gt lt parity gt lt data gt lt stop gt Example PORT 2 38400 N 8 1 RXCLR Clear all characters in the receive buffer waiting to be sent to the Master Syntax SEND COMMAND DEV RXCLR Example SEND COMMAND dvRXRS232 RXCLR Clears all characters in the RX serial port receive buffer waiting to be sent to the Master RXOFF Disable the transmission of incoming received characters to the Master default Syntax SEND COMMAND DEV RXOFF Example SEND COMMAND dvRXRS232 RXOFF Stops the RX serial device from transmitting received characters to the Master RXON Start transmitting received characters to the Master Enables sending incoming received characters to the Master This comm
17. code as 3 enter SEND COMMAND dvRXIR XCH 34 Transmits the IR code as 3 4 enter SEND COMMAND dvRXIR XCH 343 Transmits the IR code as 3 4 3 enter Mode 1 Example lt x gt lt x gt lt x gt lt enter gt SEND COMMAND dvRXIR XCH 3 Transmits the IR code as 0 0 3 enter SEND COMMAND dvRXIR XCH 34 Transmits the IR code as 0 3 4 enter SEND COMMAND dvRXIR XCH 343 Transmits the IR code as 3 4 3 enter Mode 2 Example lt x gt lt x gt lt x gt SEND COMMAND dvRXIR XCH 3 Transmits the IR code as 0 0 3 SEND COMMAND dvRXIR XCH 34 Transmits the IR code as 0 3 4 SEND COMMAND dvRXIR XCH 343 Transmits the IR code as 3 4 3 Mode 3 Example 100 100 x x SEND COMMAND dvRXIR XCH 3 Transmits the IR code as 0 3 SEND COMMAND dvRXIR XCH 34 Transmits the IR code as 3 4 SEND COMMAND dvRXIR XCH 343 Transmits the IR code as 100 100 100 4 3 Mode 4 Example Mode 4 sends the same sequences as the CH command Only use Mode 4 with channels 0 199 SERIAL SEND COMMANDs SERIAL RS 232 SEND COMMANDS are sent to Port 2 on the HDMI UTPRO RX HDMI UTPRO RX SERIAL SEND COMMANDs CHARD Syntax Set the delay time between SEND COMMAND lt DEV gt CHARD lt time gt all transmitted characters to Variables the value specified in 100 time 0 255 Measured in 100 microsecond increments Microsecond increments Example SEND COMMAND dvRXRS232 CHARD 10 Sets
18. does not successfully transmit the protected content to any of the routed sinks it may indicate one of the following conditions Invalid key The HDMI UTPRO 0808 enclosure s output connector detected an invalid authentication key on the destination device Non compliant device The sink device is not HDCP compliant or has had its authentication key revoked Source sink support limit exceeded The source device has been routed to more sinks display devices and or repeaters than it can support HDMI UTPRO 0808 HDMI input sink support limit exceeded The input is actively routed to more than 16 downstream sinks display devices and or repeaters Key revocation is handled strictly by the source device The HDMI UTPRO 0808 does not take any action with respect to revoked keys Supported Number of Sinks HDCP source devices and the HDMI UTPro inputs each support a specific maximum number of sinks HDCP Source Device Each source has a specific number of sinks repeaters and or destination devices that it can support in addition to the first downstream repeater which may or may not be an HDMI UTPRO 0808 enclosure The number of sinks the source supports downstream of the first repeater is determined by the source s manufacturer HDMI UTPRO 0808 Each input on the HDMI UTPRO 0808 enclosure supports a maximum of 16 downstream sinks repeaters and or destination devices The HDMI UTPRO 0808 enclosure which functions as a r
19. each port number from its standard default assignment Port Settings HTTP Port Number Default enabled default port number 80 HTTPS Port Number Default enabled default port number 443 Telnet Port Number Default enabled default port number 23 SSH Port Number Default enabled default port number 22 FTP Port Number Default enabled default port number 21 Click Accept to save the changes Port Settings changes require a reboot Click Cancel to exit the page without saving any changes Click Reboot to initiate as system reboot Port Settings changes only take effect after a reboot Important The Admin menu option Restore Settings will restore the factory default settings as listed in the table above for this page Editing the Clock Manager Settings The WebConsole provides a Clock Manager accessible from the Admin drop down menu for selecting the current mode of the system time Be sure to click Accept to save your changes The changes take effect immediately Clock Manager Mode Manager Time Sync Settings Standalone when this option is selected the settings are modified on the same page Be sure to click Accept after clicking Standalone and again after modifying the settings Network Time this option must be selected before the Daylight Saving tab and the NIST Servers tab are enabled Their settings are modified on separate pages Be sure to click Accept after cli
20. for easier cabling and service Power The source s electrical outlet should be installed near the router easily accessible and properly grounded Power should come from a building branch circuit We recommend using a dedicated line for the system s power To avoid an overload note the power consumption rating of all the equipment connected to the circuit breaker before applying power General Hazard Precautions These recommendations address potential hazards that are common to all installations Elevated Operating Temperature The maximum rated ambient temperature for the HDMI UTPro enclosure is 113 F 45 C All equipment should be installed in an environment compatible with the manufacturer s maximum rated ambient temperature In a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than the ambient room temperature Caution 7o protect the equipment from overheating do not operate in an area that exceeds 113 F 45 C and follow the clearance recommendations in the Caution below for adequate airflow Airflow Restriction The HDMI UTPro enclosure is designed to adequately dissipate the heat it produces under normal operating conditions however this design is defeated when high heat producing equipment is placed directly above or below the enclosure The previous statement also applies to the HDMI UTPRO RX Receivers Caution To prevent overheating avoid placing high he
21. in its splash screen for diagnostic purposes The information indicates the current status and well being of the system components Tera Term Web 31 COMI VT File Edit Setup Web Control Window Help Command entered to display minimal 1 Enclosure AutoPatch HDMI UTPRO 0808 information for all system components 2 Storage Blocks cleared Communication Interfaces count 4 Hardware Boards detected 5 VM Configuration count 3 The system s component identity numbers are to the left of each component FIG 69 Example of an HDMI UTPro splash screen The splash screen can be accessed using a terminal emulation program see page 39 One of four verbosity settings is specified as a BCS command which provides either a list of the five system components with minimal information FIG 69 or a level of detailed information on one of the five components Only one verbosity setting and one component setting can be entered in a command The order in which the verbosity and component settings are entered is interchangeable Note n a multiple enclosure system the splash screen displays information only for the enclosure that is connected directly to the PC AMX reserves the right to add to the contents of the splash screen at any time without notice Verbosity i e wordiness refers to the amount of information provided the higher the verbosity setting the more information is displayed BCS Basic Contro
22. instructions first To connect an HDMI UTPro to a LAN 1 Complete the installation of the HDMI UTPro including power up of the system 2 Insert one end of the RJ 45 link cable into the LAN 10 100 port on the enclosure 3 Connect the other end of the RJ 45 link cable to a LAN hub or switch The network will automatically assign a DHCP IP address the assigned IP address can then be changed to a static IP address see page 75 If the LAN does not utilize DHCP see the Workaround below 4 Check the indicator LEDs for the LAN 10 100 connector see page 34 5 Determine the IP address by accessing Zero Config information NetLinx Studio WebConsole see below Make note of the IP address to use in the test procedure at the top of page 36 NetLinx start up takes approximately 3 minutes 6 Complete the installation by testing the connection see the instructions on page 36 Note The LAN 10 100 port can also be used to Telnet into the HDMI UTPro to determine its MAC Address see page 131 Workaround for Networks that Do Not Utilize DHCP If the network does not utilize DHCP you must connect either to a standalone router that supports DHCP or to a PC that is running DHCP emulation software Once the router or PC assigns a DHCP IP address that IP address is used to access the WebConsole from which you must then change the DHCP IP address to the static address provided by your Network Administrator before you connect the HDMI UTPro di
23. me 1 Ch 0013 mu I Chi0014 mu I Ch 0015 Selected channel Input Connectors Signal Name Connector C Optima V_IN_004 1 Default channel name Note f a channel is in more than one VM virtual matrix you must repeat Steps 3 and 4 for the channel in each of the VMs 5 Customize additional channels by repeating Steps 3 and 4 6 Load the xcl configuration file onto the system see page 117 If the xcl configuration file has been previously loaded to the system and channel names are the only modifications that have been made to the file select Configure Configure Special Virtual Matrix Configure System Namespace If the xcl file is being loaded for the first time assumes an automatically constructed configuration is on the CPU select Configure Configure All 7 From the File menu select Save As and save an xcl file with a new name to the PC We strongly recommend making a duplicate copy every time the file is modified Caution The system must not be actively switching when loading this information onto the system Setting the Control Panel Password The control panel on the HDMI UTPro can be locked and unlocked see page 55 Locking the panel prohibits access to the system and can prevent accidental switching The password can only be set with XNConnect Important The password consists of five digits between 1 and 8 that are entered on the control panel
24. outputs OUTPUT 1 8 provide connectivity for up to 8 HDMI UTPRO RX Receivers FG1403 20 via UTP cable Other AMX Equipment Included Accessories 8 HDMI UTPRO RX Receivers FG1403 20 for specifications see page 22 8 desktop power supplies 12 V 1 25 A with power cord FG1090 155 8connection cables connect between HDMI matrix switching outputs and the HDMI transport inputs 1 power cord standard US power cords are provided for installations within the US 2rack mounting brackets for the enclosure Note No A V interface cables are supplied Compatible Optional Equipment UDM RCO5 IR Remote Control FG1402 70 RO1 Infrared Emitter Module FG IRO1 R03 External Infrared Receiver Module FG IRO3 MIO R1 Mio Modero R 1 Remote Control FG147 RS 232 Serial DB 9 RJ 12 connection cable FG RS01 RS 232 Serial DB 9 RJ 12 connection cable kit with adapters FG RS01K 6ft 1 83 m Ethernet crossover cable CA2179 02 Surface Mounting Bracket kit for Receivers FG525 Digital Video HDMI Specifications Digital Video HDMI Specifications Compatible Formats HDMI HDCP DVI DVI is supported with appropriate conversion cable Supported Twisted Pair Cable Types Cat5e Cat6 6e Cat6a Cat7 STP FTP Supported Twisted Pair Cable Length Up to 328 ft 100 m cable quality required in order to meet 100 meter distance should meet ANSI TIA EIA 568A 5 spec
25. protocol used by control panel Several control options are available Multiple control methods can be used on the same system Native NetLinx interface Front mounted control panel standard with security lockout AMX Control Devices for control programming information see the instruction manual for the specific interface Supports third party controllers over the Control DB 9 serial port note that this port cannot provide the additional NetLinx functionality which is available through the LAN 10 100 port Note Features and specifications described in this document are subject to change without notice HDMI UTPro Front Panel Components The HDMI UTPro comes standard with a front control panel Even when another method of control is primary the control panel can be used for system verification redundant control and troubleshooting Control panel operation is covered starting on page 44 Function Key Select Key LCD Power LED Control Dial Input Keys 1 8 Output Keys 1 8 Cancel Key Take Key FIG 1 Front view HDMI UTPro HDMI UTPro Rear Panel Components All connectors are on the rear panel which is laid out in three main areas Power control and configuration on the left HDMI matrix switching connectors on the top HDMI and UTP RJ 45 transport connectors on the bottom CPU and serial control HDMI ma
26. the enclosure Click OK From the File menu select Discover System the discovery may take a few minutes From the File menu select Save to save the discovered configuration information to the PC O ON From the File menu select Save As and save an xcl file with a new name to the PC This creates a duplicate copy which we recommend every time the file is modified The discovered configuration is ready to be modified Whenever changes are made the new file must be loaded onto the system to implement the changes see page 117 Navigating the Interface XNConnect displays configuration information in two panes The graphics are located in the left pane and the properties of the currently selected graphic are in the right pane At the top of the left pane are two tabs Hardware and Virtual Matrices for accessing the Hardware and Virtual Matrices views To see the details and components of a device or a virtual matrix click the plus symbol to the left of the device or the virtual matrix Most configuration file modifications involve entering information in a series of dialog boxes that are accessed by right clicking a hardware device or virtual matrix icon and selecting an option from the shortcut menu If you have a question regarding an open dialog box press the F1 key for Help Hardware View The Hardware view FIG 76 displays the system s hardware such as enclosures and serial ports This is the view used when settin
27. the time set with the CTOF command elapses If the IR code for Enter IR code 21 is programmed the IRS4 performs the following steps Transmits IR signals for Enter IR code 21 Waits for the time set with the CTOF command elapses CP Pulse and Wait times can be set with the CTON and CTOF commands Halt and Clear all active or Syntax buffered IR commands SEND COMMAND DEV CP code and then send a single IR Variable pulse code IR port s channel value 0 96 Example SEND COMMAND dvRXIR CP 2 Clears the active buffered commands and pulses IR port s channel 2 HDMI UTPRO RX IR SEND_COMMANDs continued CTOF Set the duration of the Off time no signal between IR pulses for channel and IR function transmissions Off time settings are stored in non volatile memory This command sets the delay time between pulses generated by the CH or XCH send commands in tenths of seconds Syntax SEND COMMAND lt DEV gt CTOF lt time gt Variables time 0 255 Given in 1 10th of a second increments Default is 5 0 5 seconds Example SEND COMMAND dvRXIR CTOF 10 Sets the off time between each IR pulse to 1 second CTON Set the total time of IR pulses transmitted and is stored in non volatile memory This command sets the pulse length for each pulse generated by the CH or XCH send commands in tenth of a second increments Syntax SEND COMMAND lt DEV gt
28. the top of the Setup Options submenu 8 Cycle power to implement VM 2 as the default virtual matrix Or Change the virtual matrix see page 49 to immediately perform operations on the new default virtual matrix without cycling power The next time power is cycled VM 2 will be implemented as the default virtual matrix Reloading the Configuration File The configuration file contains system information that is loaded to the CPU in the matrix switcher The Control Panel automatically references this information during all of the control operations When changes are made to the configuration file in XNConnect e g customizing channel names or creating presets the modified configuration file must be loaded to the system s CPU using one of the Configure menu options see the XNConnect Help file If the configuration file was loaded to the system s CPU using any of the following options the control panel will need to reload the file Configure Configure Special Virtual Matrix any of the three choices e Configure Configure Special Hardware Configure All Device Names e Configure Special from the enclosure s shortcut menu Configure Virtual Matrices The file can be reloaded by following the directions below or by right clicking the CP 15 icon this is the icon used for the HDMI UTPro control panel in XNConnect and selecting Configure from the shortcut menu To reload the configuration file 1 Press the Function Key
29. to make sure everything is physically set up correctly Check all power switches on the source and destination devices to make sure they are all turned on Check all signal connections on the source and destination devices to make sure everything is physically set up correctly Isolate source and destination equipment and cable problems by patching around the router using cable adapters to check the overall signal path Attempt the switch again If the switch still does not work contact technical support see below Technical Support If this Instruction Manual has not satisfactorily answered your questions regarding the HDMI UTPRO 0808 please contact your AMX representative or technical support Have the system s serial number ready The system s serial number is normally located in two places on the enclosure on the left rear and on the left side near the power receptacle We recommend recording your system s serial number in an easily accessible location AMX Contact Information 3000 Research Drive Richardson TX 75082 800 222 0193 469 624 8000 Fax 469 624 7153 Technical Support 800 932 6993 WWW amx com Operating the Control Panel Control Panel Overview This section describes the components and features on the control panel on the front of the enclosure of the HDMI UTPro Select Key Control Dial Cancel Key Function moss Key Power LED HDMI UTPRO 0808 Input Keys 1 8 _ Lm Keys 1 8 FIG 31
30. video was lost To verify the failure is due to a source support limitation and not a revocation of the destination device s key clear the cache on the input see page 68 then route the source to the last destination device again and verify stable video All 8 outputs are validated and show content i e source s sink support maximum is 8 or more Time for initial authentication can vary noticeably for different source and destination devices Example of Determining Sink Support FIG 39 FIG 39 illustrates a source device that was checked and found to support only 5 sinks past R1 The check included the following From a clear matrix state the cache is clear the source device was routed to Outputs 1 2 3 4 and 5 one at a time as a stable image appeared on each destination device When attempting to route the source device to the sixth output all displays lost content Only five of the destination devices will be able to receive a signal from this source At this point the limitation of the source device was noted and the cache cleared see page 68 The remaining sources were checked one at a time using the same method and then the system was initialized using InstaGate Technology see page 66 to route each source device to specific destination devices up to the maximum each source supports HDMI UTPRO 0808 Source Device a SEES iO Note Monitors are numbered to indicate output numbers
31. 119 or the XNConnect Help file VM 2 red VM 1 orange FIG 40 Example of VMs created for control of sources with limited sink support The virtual matrices in this example assume no repeaters are used upstream or downstream of the HDMI UTPro This example is also used in Appendix D Creating Virtual Matrices see page 119 VM 1 The sources connected to the inputs in orange Inputs 1 through 6 each support 8 sinks and can be routed to any or all of the outputs in orange on VM 1 Outputs 1 through 8 VM 2 The source connected to the input in red Input 7 supports only 4 sinks and can be routed to any or all of the outputs in red on VM 2 Outputs 1 2 3 and 4 VM3 The source connected to the input in blue Input 8 supports only 3 sinks and can be routed to any or all of the outputs in blue on VM 3 Outputs 5 6 and 7 Note When an input is routed to an output that is already receiving a signal on a different VM the previous signal is disconnected and the new one takes its place Troubleshooting Audio Before troubleshooting audio it helps to understand how the system handles EDID information The HDMI UTPro reads the destination s EDID to verify that it is HDMI capable The source reads and adapts to the EDID on the HDMI UTPro matrix switching input connector The factory default EDID is set to support Dolby DTS and high PCM frequenci
32. 153 fax 800 932 6993 technical support www amx com 01 07 92014 AMX All rights reserved AMX and the AMX logo are registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time
33. 5 HDMI UTPRO RX connected to UTP Output Port 6 device number 05506 HDMI UTPRO RX connected to UTP Output Port 7 device number 05507 HDMI UTPRO RX connected to UTP Output Port 8 device number 05508 Therefore it is important to avoid assigning device numbers that will conflict with this auto numbering scheme Reserve the eight device numbers following the HDMI UTPro s device number assignment for up to eight HDMI UTPRO RX Receivers Note The HDMI UTPRO RX Receivers that are connected to the HDMI UTPro UTP output ports on the HDMI UTPro are not required to be in sequential order For example if you had three HDMI UTPRO RX units plugged into UTP Outputs 2 5 and 7 the device numbers assuming the default device number of the HDMI UTPro 05500 would be 05502 05505 and 05507 In the device tree each HDMI UTPRO RX Receiver displays three ports FIG 57 J 05501 HDMI UTPRO 0808 RX 1 AMX LLC 0 4 E Port 1 Port 1 main device port IR Receiver E Port 2 pole ee EU CTS Port 2 Serial RS 232 port Bort 3 device number Port 3 IR device port FIG 57 NetLinx Studio Online Tree Ports 1 3 on each connected HDMI UTPRO RX These three ports relate directly to the three types of NetLinx commands recognized by the HDMI UTPRO RX Port 1 SEND COMMANDs Port 2 SERIAL RS 232 SEND COMMANDs Port 3 IR SEND COMMANDs For instructions on programming the HDMI UTPRO RX refer to the HDM
34. 800 60 Hz ID 5 1280x720 60 Hz ID 6 1280x1024 60 Hz ID 7 1360x768 60 Hz ID 8 1440x900 60 Hz ID 9 2048x1152 60 Hz ID 10 1600x900 60 Hz ID 11 1400x1050 60 Hz ID 12 1280x960 60 Hz Established Timings Resolution Refresh Rate 640x480 60 Hz 67 Hz 72 Hz 75 Hz 800x600 56 HZ 60 Hz 72 Hz 75 Hz 832x624 75Hz 1024x768 60 Hz 70 Hz 75 Hz 87 Hz 1280x1024 75Hz 1152x870 75Hz Detailed Timing Blocks Resolution Refresh Rate 1920x1080 60 Hz 148 5 MHz 1920x1080 60 Hz 138 5 MHz 1920x1080 60 Hz 141 5 MHz 1920x1200 60 Hz 158 25 MHz 1920x1200 60 Hz 154 0 MHz CEA Video Information Code VIC Formats VIC Resolution Refresh Rate and Aspect Ratio VIC 1 640x480p 59 94 60 Hz 4 3 VIC 2 720x480p 59 94 60 Hz 4 3 VIC 3 720x480p 59 94 60 Hz 16 9 VIC 4 1280x720p 59 94 60 Hz 16 9 VIC 5 1920x1080i 59 94 60 Hz 16 9 VIC 6 720 1440 x480i 59 94 60 Hz 4 3 VIC 7 720 1440 x480i 59 94 60 Hz 16 9 VIC 14 1440x480p 59 94 60 Hz 4 3 VIC 7 15 1440x480p 59 94 60 Hz 16 9 VIC 16 Native 1920x1080p 59 94 60 Hz 16 9 VIC 17 720x576p 50 Hz 4 3 VIC 18 720x576p 50 Hz 16 9 VIC 19 1280x720p 50 Hz 16 9 VIC 20 1920x1080i 50 Hz 16 9 VIC 21 720 1440 x576i 50 Hz 4 3 VIC 22 720 1440 x576i 50 Hz 16 9 VIC 29 1440x576p 50 Hz 4 3 VIC 30 1440x576p 50 Hz 16 9 VIC 31 1920x1080p 50 Hz 16
35. CLOI101T switches Input 1 to Output 1 Check the destination display to verify that the picture is present making note if it is not Enter Get clears the cache and disconnects all currently routed signals The response to this command is eV Repeat Steps 1 through 3 to switch Input 1 to each of the remaining outputs CLOI102T CLOI103T etc Repeat Steps 1 through 4 to switch each of the remaining inputs to each of the remaining outputs omm a a Enter app persists the empty cache Important f any destinations do not display a picture or the image is inaccurate distorted washed out pink or green or flickers or displays a format incompatibility message analysis or editing of their EDID data may be necessary prior to using the EDID Programmer A variety of freeware tools can be found on the web to help with these tasks Once any necessary EDID programming is completed we recommend that you prime the system for InstaGate Technology which will significantly reduce the HDCP latency and interruptions on all displays in the system see page 66 Tip f you are experiencing audio problems it may be because you are trying to pass Dolby or DTS or high PCM frequency rates and the destination device does not support them If you are experiencing video problems it may be because you are trying to pass a video format that the destination device does not support In either of these cases reprogramming the EDID may help resolve the pr
36. CTON lt time gt Variables time 0 255 Given in 1 10th of a second increments Default is 5 0 5 seconds Example SEND COMMAND dvRXIR CTON 20 Sets the IR pulse duration to 2 seconds IROFF Halt and Clear all active or buffered IR commands being output on the designated port Syntax SEND COMMAND DEV IROFF Example SEND COMMAND dvRXIR IROFF Immediately halts and clears all IR output signals on the IR port SP Generate a single IR pulse You can use the CTON to set pulse lengths and the CTOF to set time Off between pulses Syntax SEND COMMAND DEV SP code Variables code IR code value 1 96 Example SEND COMMAND dvRXIR SP 25 Pulses IR code 25 on IR port on RX XCH Transmit the selected channel IR codes in the format pattern set by the XCHM Send Command Syntax SEND COMMAND lt DEV gt XCH channel Variables channel 0 999 Example For detailed usage examples refer to the XCHM command next in table HDMI UTPRO RX IR SEND_COMMANDs continued XCHM Syntax Changes the IR output SEND COMMAND lt DEV gt XCHM lt extended channel mode pattern for the XCH send Variables command extended channel mode 0 4 Example SEND COMMAND dvRXIR XCHM 3 Sets the IR device s extended channel command to mode 3 Mode 0 Example default x X x enter SEND COMMAND dvRXIR XCH 3 Transmits the IR
37. Check the settings Select enclosure Select the physical matrix Click Assign Matrix Click OK From the Available Signals box select the HDMI signal From the Enclosure and Physical Matrix drop down lists accept the defaults Click Assign Matrix Click OK to finalize the settings and close the dialog box meme 0 From the Virtual Matrices view right click the new virtual matrix and select Manage Connector Groupings The Manage Virtual Matrix Groupings dialog box opens 11 Under Select a Method click Group by Pattern 12 Specify the following parameters for the input channels Under Pattern Type select Sequential Under Channel Type select Sources Only Destinations Only will be selected in Step 17 From the Starting Channel drop down list select the first channel number 1 to be included When you create VM 2 select 7 for the channel number When you create VM 3 select 8 for the channel number From the Number of Channels to Create drop down list select the number of channels 6 When you create VM 2 select 1 for the number of channels When you create VM 3 select 1 for the number of channels Select pattern Select Sources first time through select Destinations second time Group Connectors by Patter Virtual Matrix Information S Number 7 Tn T6 ou Specify starting channel r Pattern Definition 7 Specify number of channels Mirror Di
38. DDC EDID Support HDCP Support HDMI DVI D single link with cable adapter EDID provided by the HDMI UTPro enclosure EDID is user re programmable Yes full matrix HDCP support includes any input to any or all outputs AMX HDCP InstaGate Technology CEC Support No Input Voltage nominal 1 0 Vpp differential Output Voltage nominal 1 0 Vpp differential Output Re clocking CDR Yes Output 5 V DDC pin 50 mA max per output port HDMI Propagation Delay 3uS Connectors HDMI Type A female Dolby Digital and DTS support up to 48 kHz 5 1 channels Two channel L PCM support up to 192 kHz at 1080p 50 Hz 59 Hz 60 Hz Two channel L PCM support up to 96 kHz at 720p 50 Hz 59 Hz 60 Hz 1080p 24 Hz 25 Hz 30 Hz 50 Hz 59 Hz 60 Hz 1080i 50 59 60 fields Two channel L PCM support up to 48 kHz at all resolutions EDID Resolutions Supported through Local DDC for HDMI Connectors Standard and established timings are provided in the following tables along with detailed timing blocks Note The EDID can be re programmed to support additional resolutions through the local DDC using the EDID Programmer see page 101 Standard Timings Standard Timing Identification Resolution Refresh Rate Max ID 1 1920x1080 This is the preferred timing 60 Hz identified in the EDID ID 2 1680x1050 60 Hz ID 3 1600x1200 60 Hz ID 4 1280x
39. EDID Programme sccccescssicussassetinctnnsaarsctuicectsimeuinacitienanammeene 101 EDID OVGIWIOW EET 101 Determining the Need for EDID Programminng sssssccscsssssescessssssecesccssssecesessssseceessesseeesssssseeesosens 102 Installing the EDID Programmer 5 113r r eeu een cnet neto pedes oo opens dota unen deae pae EES res ee repone nius 103 Reading and Saving EDID Data from a Destination Device eese eee 103 Writing EDID Data to HDMI Matrix Switching Input Connector eese eene 104 Custom HDMI EDID Files for Handling Audio Concerns eese eee nennen nennen enne 105 Appendix B Programmer s Interface for System Diagnostics sess 106 System Component Inforrriation 1 1o iretur dienen ea 3 y vase eta has noinine nouo oae Re Ax k ea ni iiie iaraa 106 Using BCS to Access System Diagnostic Information eeeesseeeeee eese eene eene eene enne nnn nennen nnne 107 Splash Screen Examples ste HH BHM 108 Appendix C Managing Configuration Files eee esee eee eene eene 110 OVENVIOW MP 110 Installing and Launching XNConinect coire eerie rro in ie ttu neenon one item rrr Siess 111 Discovering the System oer Mievecseseacecosevensteiesaveadecestevssuccectesdenedeteestetioasecseutaceseevencadgee
40. Edit IP Settings Hostname Domain Suffix amx internal DHCP 2 DNS 1 192 _ 168 40 7 IP Address 192 168 _ 43 _ 42 DNS2 Subnet Mask 255 255 DNS3 Gatewav 2 Ocana accent FIG 43 IP Settings page If the IP Setting page does not open see the WebConsole Troubleshooting section on page 80 Note that the P Settings page is display only because you have not yet logged in You must log in before making changes to the JP Settings page and to access the other pages described in this section To log in click the Login button in the upper right hand corner Admin Menu Several configuration pages are included in the Configuration Manager all of which are accessed via the Admin drop down menu FIG 44 Admin w Control Device Configuration Master Connection Security Settings IP Settings Port Settings Restore Settings Clock Manager E FIG 44 Configuration Manager Admin drop down menu Click on an option in this menu to access each of the configuration pages as described in the following sections The Restore Settings menu option restores the factory default settings on both the Security Settings page and the Port Settings page Control Page Select Control from the Admin menu to access the HDMI UTPRO 0808 Control page FIG 45 Use this page to send NetLinx programming control commands to the HDMI UTPro Matrix Switcher or the HDMI UTPRO RX Receivers Receivers must be connected
41. G 16 IR Emitter FG IRO1 not included To connect an IR Emitter to the HDMI UTPRO RX Receiver 1 Connect an IRO1 IR Emitter cable FG IRO1 to the IR Tx port on the Receiver 2 Runthe other end of the IR TX cable to the display device and locate the IR window 3 Attach the IR Emitter bud over the device s IR sensor by removing the cover on the reverse side of the Emitter and sticking the bud directly over the IR window 4 Repeat Steps 1 through 3 as necessary for additional IR remote units When installation of the IR Receiver and IR Emitter is complete load the appropriate driver see page 98 and program the IR remote according to the product s documentation Establishing an Ethernet 10 100 Network Connection The LAN 10 100 RJ 45 port provides Ethernet 10 100 BaseT connectivity The following table lists the pinouts signals and paring for the port Ethernet Pinouts and Signals Pin Signals Connections Pairing Color 1 TX 1 1 1 2 White Orange 2 TX 2 2 Orange 3 RX 3 3 3 6 White Green 4 no connection 4 4 Blue 5 no connection 5 5 White Blue 6 RX 6 6 Green 7 no connection T 7 White Brown 8 no connection 8 8 Brown FIG 17 diagrams the pinouts and signals for the network RJ 45 connector and cable White Orange Stripe Orange p White Green Stripe BN EndA AA Blue S EndB l White Blue
42. HDMI Matrix Switcher UTP Distribution 1 FG1047 88 includes 8 HDMI patch cables KIT 8 HDMI UTPRO RX with power supplies 1 KA1403 155 Note The HDMI UTPro 8x8 Matrix Switcher FG1047 88 and the Receivers with power supplies FG1403 20 can also be ordered separately Product Notes The HDMI UTPro 8x8 Matrix Switcher is used in conjunction with HDMI UTPro Receivers for sending HDMI over long distances on UTP cable HDMI UTPro Features True 8x8 HDMI matrix switching allowing any input to be switched to any or all outputs Incorporates HDMI technology HDCP 1 3 compatible AMX HDCP InstaGate Technology significantly reduces the HDCP latency and interruptions of protected content on all displays in the system Native NetLinx device AMX Device Discovery enabled through AMX s AutoPatch Duet module Supports computer video up to 1920x1200 Supports HDTV up to 1080p Pre loaded with the most common EDID settings to ensure proper functionality with source devices Features the AMX EDID Programmer allowing specific display EDID settings to be custom loaded on each input Global presets and local presets TCP IP LAN 10 100 port RJ 12 Serial port RS 232 serial Control port IR Control optional via the HDMI UTPRO RX Receiver Rack mounting ears included Backed by AMX s 3 year warranty see warranty at www amx com HDMI UTPro Control Features The HDMI UTPro supports two main protocols TCP IP and XNNet
43. HDMI UTPro control panel components The HDMI UTPro control panel features an LCD a Function Key a Control Dial a Select Key a Cancel Key a Take Key Input and Output Keys and a Power Indicator The Control Dial and Select Key work together for scrolling through the menus displayed on the LCD to place the system into various modes the types of operations e g Change Mode or to access lists for control operations Once in the desired mode use the Input and Output Keys to select values and the Take Key to execute the operations some modes require using the Control Dial and Select Key to select values Function Key The Function Key accesses the Function menu on the LCD As the Control Dial is turned this menu displays the various command options e g Status Disconnect etc The Function Key can be pressed at anytime to return the display to the Function menu Control Dial The Control Dial scrolls through menu options and adjusts values The Control Dial is used in conjunction with the Select Key to choose commands and values on the LCD Select Key The Select Key enters a selection In addition the Select Key can be used to execute global presets however the Select Key cannot execute or disconnect switches Pressing the Take Key executes or disconnects switches LCD Function Menu The LCD displays the Function Menu For an overview of menu options see page 46 Cancel Key Pressing the Cancel Key clears an incomplete
44. I UTPRO RX NetLinx Programming chapter on page 91 Note For additional information on using NetLinx Studio refer to the Programming Guide NetLinx Integrated Controllers available at www amx com SEND_COMMANDs SEND_COMMANDs are sent to Port 1 on the HDMI UTPro Note A text is based on a Unicode index HDMI UTPro SEND COMMANDs CL lt L gt 1 lt I gt O lt O gt Syntax Connect inputs to outputs SEND COMMAND lt DEV gt CL lt L gt I lt I gt 0 lt O gt with specified level for virtual Variables matrices L level number virtual matrix number either 0 or 1 both switch video and embedded audio I input number 1 8 Inputs 1 8 a value of 0 means no input disconnect Off output port number 1 8 Outputs 1 8 a value of 0 or ALL means all outputs Example 1 SEND COMMAND dvUTPro CLOI204 Connect input 2 to output 4 on level 0 virtual matrix 0 Example 2 SEND COMMAND dvUTPro CL01302 3 4 5 or SEND COMMAND dvUTPro CL0I302 3 4 5 Connect input 3 to multiple outputs on level O virtual matrix 0 Note Multiple outputs in commands can be entered with either comma or space separators Cl lt l gt O lt O gt Syntax Connect inputs to outputs on SEND COMMAND lt DEV gt CI lt I gt 0 lt 0 gt default level virtual matrix Variables I input number 1 8 Inputs 1 8 a value of 0 means no input disconnect Off output port number 1 8 Outputs 1 8 a va
45. LED non functional Ready LED solid green indicates that NetLinx has fully booted and is ready Caution On some AMX matrix switchers the 10 100 port RJ 45 is used for linking enclosures Do not attempt to link the HDMI UTPro Matrix Switcher to other enclosures of any type HDMI Matrix Switching Connectors 1 8 HDMI Inputs and 1 8 HDMI Outputs The HDMI matrix switching connectors 8 inputs left and 8 outputs right are on the top as viewed from the rear of the enclosure Information on cabling these connectors is on page 29 and special HDMI concerns and considerations are covered in the Setting Up HDMI Systems chapter see page 60 IC 3 C SS 2C 2C 2C 2C 2C 2C 2 4 C SS HDMI matrix switching input connectors HDMI matrix switching output connectors FIG 5 HDMI matrix switching connectors HDMI and UTP Transport Connectors 1 8 HDMI Inputs and 1 8 RJ 45 Outputs HDMI transport input connectors UTP RJ 45 transport output connectors FIG 6 HDMI and UTP transport connectors The UTP transport connectors are on the bottom as viewed from the rear of the enclosure Important For detailed cabling information for the HDMI and UTP transport connectors see page 29 Transport Connectors HDMI transport input connectors IN 1 8 accept cabl
46. Linx Integrated Controllers available at www amx com CHANNELs Channel Function 255 This channel on indicates that the RX has a valid UTP connection to the HDMI UTPro Ifthe channel is off the RX is incorrectly connected 1 253 Key presses from selected remote control SEND COMMANDs Device SEND COMMANDS are sent to Port 1 on the HDMI UTPRO RX Note All text is based on a Unicode index HDMI UTPRO RX SEND COMMANDs FWVERSION Syntax Returns the firmware SEND COMMAND lt DEV gt FWVERSION version the RX Example SEND COMMAND dvRX FWVERSION The return value is FWVERSION lt version gt RP lt P gt The RX can support a number of different remote units which are mapped through Sets the protocol used by the to button pushes IR remote Syntax SEND COMMAND lt DEV gt RP lt P gt Variables P MIO RC05 Example SEND COMMAND dvRX RPMIO Configures the RX to use an AMX remote The available remote units are MIO AMX R1 remote RCO05 beige 43 button remote RP The RX can support a number of different remote units which are mapped through Returns the protocol used by the t button pushes IR remote Syntax SEND COMMAND DEV RP Example SEND COMMAND dvRX RPl The port would respond with RP MIO or RP RCO5 IR SEND_COMMANDs IR CHANNELs and SEND COMMANDS are sent to Port 3 on the HDMI UTPRO RX Important Use only IR channel numbers 96 and below w
47. MI cable to the PC using the PC s spare monitor port if your PC has a DVI port use a DVI to HDMI cable adapter 3 Connect the open end of the HDMI cable to the destination device typically a monitor from which the EDID information needs to be read Click the Refresh Display List button to update the Available Displays drop down list From the Available Displays drop down list select the destination device from which you need to read the EDID Click the Read button to read the EDID information The results display in the read only area nonus Click the Save button select location enter file name and click Save Leave the EDID Programmer open for instructions on writing the EDID to the HDMI input see the following section 8 Disconnect the HDMI cable from the PC and from the destination device Using Cable Adapters Cable adapters may be needed depending on the type of ports available on the PC e Ifthe PC has a DVI port from the DVI port attach a DVI cable attach a DVI to HDMI cable adapter attach an HDMI cable attach to the destination device An HDMI to DVI cable adapter can also be used if the available PC and destination device ports are reversed Ifthe PC has an HD 15 port from the HD 15 port attach an HD 15 to DVI cable attach a DVI to DVI barrel attach a DVI to HDMI cable attach to the destination device Note The EDID information is passed but not video signals Writing EDID Data to HDMI Matrix S
48. P4 VM 1 in 1 6 out 1 8 Name VM 1 in 1 6 out 1 8 gt Sources VM Size pag m I Ch 0001 I Ch 0002 s I Ch 0003 mm I Ch 0004 Assigned Signals s I Ch 0005 I Ch 0006 _SignalName Signal Type Physical Matrix HDMI HDMI UTPRO 0808__Matrix 1 1 gt Destinations mm O Ch 0001 wm O Ch 0002 mm O Ch 0003 wm O Ch 0004 mm O Ch D005 wm O Ch D006 wm O Ch 0007 O Ch 0008 HD M VM 2 in 1 7 out 1 4 gt Sources m I Ch 0007 gt Destinations wm O Ch 0001 mm O Ch 0002 wm O Ch 0003 mm O Ch 0004 p MAD VM 3n 8 out 5 7 gt Sources me I Ch 0008 gt Destinations mm O Ch 0005 mm O Ch 0006 mm O Ch 0007 Manage Groupings Current Communication Settings Serial Port Comm 1 9600 baud FIG 79 Virtual Matrices created for example Appendix E ASCII Hex Conversion Devices are typically controlled either by using ASCII text strings or the hexadecimal equivalent Control codes can be entered into the hardware using ASCII hexadecimal or a combination of both where certain ASCII codes are difficult to enter e g a carriage return Char Hex Char Hex Char Hex Char Hex nul 00 sp 20 40 60 soh 01 21 A 41 a 61 stx 02
49. PC to establish connection see page 39 To enable error code reporting 1 Enter SERR 1 The system responds with V Note f the power is cycled you will need to enable error code reporting again To turn off error code reporting 1 Enter SERR 0 Error Codes General Troubleshooting Error codes can appear either on the control panel or in a terminal emulation program such as TeraTerm PuTTY or HyperTerminal When you are using the control panel one of the most common troubleshooting strategies is to re send the command to see if the error was simply a time out error When you are using BCS Basic Control Structure commands one common troubleshooting strategy is to enter the command again Often the command has simply been entered incorrectly e g omitting an output in a Change command Setting Up HDMI Systems Applicability Notice This chapter pertains to using the HDMI UTPro s HDMI matrix switching connectors and the HDMI and UTP transport connectors in conjunction with HDMI UTPRO RX Receivers for setting up an HDMI system The HDMI connectors are designed to route high resolution HDMI or DVI signals with or without HDCP High bandwidth Digital Content Protection DVI signals must be single link DVI signals and are connected only with the use of a cable adapter Destination devices with either DVI I or single link DVI D connectors are supported The HDMI connectors are HDMI and HDCP 1 3 compatible The connectors featur
50. PRO RX 1 From the Device drop down menu select the target Receiver RX 1 RX 8 only those connected display in the list 2 Check to be sure the Send as String check box is not checked 3 From the Port drop down menu select the applicable port on the Receiver to receive the command Port 1 SEND COMMANDs Port 2 SERIAL RS 232 SEND COMMANDs Port 3 IR SEND COMMANDs 4 Enter the command in the Commands field on the left 5 Click Accept to send the command The response appears in the Replies field on the right Click Refresh to receive new replies notifications in the Replies field New replies are added to the bottom of the list Click Clear to clear the Replies field Click Cancel to exit the page without saving any changes Device Configuration Page Select Device Configuration from the Admin menu to access the Device Configuration page FIG 46 Use this page to view edit the device configuration for the HDMI UTPro Note that this page has two tabs Device Configuration and Master Connection rwr C Refresh Login A oa Configuration Manager m Admin Device Configuration View Edit Device Configuration Device contquratiol in Click to open the evice Configuratiog laster Connection H Master Connection tab Device Configuration for Hub Device Number 5900 Welcome guest FIG 46 Device Configuration page Device Configuration tab Device Configuration Tab The Devic
51. Servers page allow you to select the NIST server that will be queried at each clock synchronization and allow you to add more NIST servers to the list Note Only one NIST server is selectable at any given time To adjust NIST Servers settings in the Clock Manager 1 From the Admin drop down menu select Clock Manager or select Mode from the Clock Manager submenu 2 Under Time Sync select Network Time and click Accept 3 Click the NIST Servers tab AIT Configuration Manager Bd ood NIST Server Manager View Edit Clock Manager NIST Server Settings Mode Manager Daylight Savings NIST Servers D time atimefreq bldrdoc gov 1321634401 NIST Boulder Colorado O time btimefreq bldrdoc gov 132 163 4 102 NIST Boulder Colorado O time c timetreq bidrcoc gov 132 163 4103 NIST Boulder Colorado o sm isse FIG 54 Clock Manager NIST Server Manager page 4 To add a NIST server enter the NIST Server Name IP Address and Location in the fields provided Or To remove a NIST server from the list click Remove 5 Click Accept to save your changes Note that changes on this page take effect immediately Or Click Cancel to cancel any changes WebConsole Troubleshooting Check the following OQ Be sure all power signal and link connections on all of the equipment are secure Q Be sure the HDMI UTPro is correctly plugged into a network with a DHCP server Q Be sure the LEDs on the LAN 10 100 connector indica
52. Stripe n E Green d JIN ONOOARWN W ONONRWNH gt White Brown Stripe P Brown Stripe FIG 17 Ethernet RJ 45 wiring diagram Important By default the HDMI UTPro is configured for DHCP For details refer to the IP Settings section on page 75 Note Consult the Network Administrator for correct cabling from the HDMI UTPro onto the network For remote connectivity the Firewall may have to be configured to open port 1319 for remote connectivity over UDP Cable Requirements for LAN Connection or a PC s NIC card An RJ 45 cable either crossover or straight through is required to connect the HDMI UTPro to a LAN The same type of cable can also be used to connect the HDMI UTPro directly to a network card in a PC for special instructions see Workaround on page 35 NetLinx LED The NetLinx LED is to the left of the LAN 10 100 connector When the LED is illuminated the NetLinx connection is active LEDs on LAN 10 100 Ethernet RJ 45 Connector LAN 10 100 NetLinx LED Active connection Yellow LED Speed Status NETLINX 4 Green LED L A link Activity Status FIG 18 LAN 10 100 port LEDs The LAN 10 100 port is an Ethernet link connector handling Ethernet 10 100 connections for 100 Mbps megabits per second and 10 Mbps This connection is compatible with most Ethernet based LANs The two small rectangular LEDs on the LAN 10 100 connector indicate the following Y
53. This page provides a rudimentary control method if a master connection is not available Cretresh Losin AI Configuration Manager HDMI UTPro Port 1 control and switching Port 2 output control strings to a connected device Port 3 reserved for future use HDMI UTPRO 0808 Control Direct control using ICSP commands r Device RX1 Port 1 x Commands Replies HDMI UTPRO RX Port 1 main device port IR Receiver Port 2 Serial RS 232 port Port 3 IR device port I Send as string E 9 Cancel eo Accept FIG 45 Configuration Manager HDMI UTPRO 0808 Control page Control Commands Note Only ASCII printable characters are supported To send commands to the HDMI UTPro 1 From the Device drop down menu select Hub for the HDMI UTPro 2 From the Port drop down menu select the applicable port for the command FIG 45 e Port 1 SEND COMMANDs e Port 2 SEND COMMANDS to output control strings to a connected device e Port 3 reserved for future use 3 Enter the SEND COMMAND in the Commands field on the left 4 Click Accept to send the command The response appears in the Replies field on the right Click Refresh to receive new replies notifications in the Replies field New replies are added to the bottom of the list Click Clear to clear the Replies field Click Cancel to exit the page without saving any changes To send commands to an HDMI UT
54. X cross over RJ 45 connector The fuse is internal and is not field serviceable If you believe the fuse needs to be replaced contact technical support see page 43 Rear Panel Components continued Serial Port RJ 12 Bi directional RS 232 Baudrates 115200 57600 38400 19200 9600 4800 2400 1200 default 9600 RJ 12 connector NetLinx LED Blinks at 5 second intervals when a connection to a NetLinx Master is established Status LED Non functional Ready LED Solid green indicates that NetLinx has fully booted and is ready HDMI Matrix Switching Input and Output Connectors HDMI Transport Input Connectors UTP RJ 45 Transport Output Connectors The HDMI matrix switching connectors are located on the upper half of the rear panel The HDMI input and output connectors allow for the use of cables from source and destination devices with HDMI connectors These connectors also have local DDC Display Data Channel support with plug and play information provided by the HDMI UTPro HDMI inputs IN 1 8 accept inputs from up to 8 HDMI source devices HDMI outputs OUT 1 8 connect to HDMI inputs INPUT 1 8 on the bottom see HDMI Transport Input Connectors below Note Refer to the Digital Video HDMI Specifications table for complete specifications see page 19 The HDMI inputs INPUT 1 8 accept HDMI patch cables provided from the HDMI matrix switching outputs OUT 1 8 The RJ 45
55. XCLR Example SEND COMMAND dxRXRS232 TXCLR Clears and stops all characters waiting in the RX serial port transmit buffer Both commands for setting the baud rate are accepted by the Receivers and work the same way When the system is rebooted or power cycled the serial ports default to 9600 N 8 1 HDMI UTPRO RX IRL File Transfers Overview The NetLinx Studio software application available for free download from www amx com provides the ability to transfer IR Library files to a NetLinx device such as the HDMI UTPRO RX Receiver In the case of HDMI UTPRO RX Receivers IRL files are transferred to the RXs via the HDMI UTPro FIG 62 shows how the RXs connected to the first 3 Outputs on the HDMI UTPro appear in NetLinx Studio s Online Tree for complete details page 91 c B 05501 HDMI UTPRO 0808 RX 1 AMX LLC 0 4 g Port 17 _ Ports 1 3 on HDMI UTPRO RX A Port 2 device number 05501 g Port 3 B 05502 HDMI UTPRO 0808 RX 2 AMX LLC 0 4 g Port 1 Ports 1 3 on HDMI UTPRO RX A Port 2 device number 05502 Port 1 main device port IR receiver Port 2 Serial RS 232 port Port 3 IR device port a Port 3 JB 05503 HDMI UTPRO 0808 RX 3 AMX LLC 0 4 g Port 177 _ Ports 1 3 on HDMI UTPRO RX I Port 2 device number 05503 a Port 3 FIG 62 NetLinx Studio Online Tree indicating connected HDMI UTPRO RX Receivers and their
56. a number auto assigned to 05503 Ports 1 3 on HDMI UTPRO RX device number 05503 HDMI UTPRO RX Receiver 05504 HDMI UTPRO 0808 RX 4 AMX LLC 0 4 1 Erot 1 77 AA Port 2 N number auto assigned to 05504 gm device number 05505 Ports 1 3 on HDMI UTPRO RX Wrot 3 device number 05504 i HOMERO TN JB 05505 HDMI UTPRO 0808 RX 5 AMX LLC 0 4 U O Receiver mort 1 7 Ponts 13 0n i di number auto assigned to 05505 Me Saw HDMI UTPRO RX Receiver Iu X number auto assigned to 05506 HDMI UTPRO RX Receiver A Prort 3 EB Ig 05506 HDHI UTPRO 0808 RX 6 AMX LLC 0 4 I e Ports 1 3 on HDMI UTPRO RX E d MS device number 05506 EB I 05507 HDNI UTPRO 0808 RX 7 AMX LLC 0 4 4 i E Port 1 Ports 1 3 on HDMI UTPRO RX E ort 2 device number 05507 E rort 3 _I number auto assigned to 05507 HDMI UTPRO RX Receiver GB 05508 HDMI UTPRO 0808 RX 8 AMX LLC 0 4 E Port 1 A Port 2 E a 10001 C l15 Active Touch Panel AMX Corp v2 57 80 E a 32001 NSX Application AMX Corp v3 0 0 315 IM 32nn2 NSX Annlication AMX LLC w3 1 0 3741 Masters Devices Ports o vs Ci Workspace Bontine Tree Bir Data JL Zero Config Ready lt Ports 1 3 on HDMI UTPRO RX Brot 3 device number 05508 Na e number auto assigned to 05508 FIG 56 NetLinx Studio Onlin
57. age 87 Caution To avoid system damage follow the power up sequence on page 40 Control Port DB 9 The Control DB 9 port on the HDMI UTPro is reserved for firmware upgrades to the CPU If needed this port can also attach to a PC for using EDID Programmer or XNConnect software or for other traditional serial port functions e g BCS commands or third party control The Control port can be used for matrix switching control functionality as an alternative to Native NetLinx control which is accessed through the LAN 10 100 port and includes additional NetLinx functionality We recommend using only one at a time with native NetLinx as the preferred method and the RS 232 port as a backup because commands on the Native NetLinx connection will be accepted on a first come first served basis which may conflict with the BCS commands f using a third party controller see the controller documentation for operating instructions Note Attaching an external serial controller is an optional installation procedure o B dn Tu i Control DB 9 port c3 D SNE FIG 27 Control port DB 9 connector Attaching Control Port to an External Serial Controller Optional An external serial controller is any device that can send and receive ASCH code over an RS 232 null modem serial cable attached to the Control port on the rear of the enclosure PCs are common serial controllers PC requirements for BCS Basic Contro
58. alog box opens Name New Preset Preset Number 1 Name Preset 1 OK Cancel ok 3 Optional Enter a different preset number local presets do not need to be numbered sequentially 4 Enter a name for the new preset 5 Click OK The Modify Preset dialog box opens 6 Forthe first switch click the source channel input and one or more destination channels outputs Select multiple destination channels by holding down the Control key while selecting the channels Modify Preset Source Channels Preset Information Destination Channels Available Channels Number 1 Available Channels The Assignment column shows Name Preset 1 Ch 0002 three switches that will be Ch 0003 0002 IL Ch 0003 executed as part of Preset 1 Assign Switch Input 2 to Output 1 Clear Source Input 3 to Output 3 and Output 4 Clear Destination Phen 1 TNM v lt gt lt Reconnect D D Disconnected Channels Disconnected Channels Channel The Disconnected Channels box JE shows that Output 2 will be Cancel disconnected as part of Preset 1 7 Click the Assign Switch button The input appears in the Assignment column of the Destination Channels list the switch will execute when the local preset is executed 8 Disconnect inputs or outputs as part of the local preset by selecting either the source or destination channel and clicking the Disconnect button The input or output appears in its co
59. and Output 9 are disconnected as soon as the Take Key is pressed and the keys turn blue 6 Execute additional disconnects Or Press the Function Key to return to the Function menu Verifying Signal Status Status Mode Signal status can be verified to confirm that a switch has executed properly or to confirm correct routing to multiple outputs destinations Input status and output status both function on the control panel An output can only be connected to one input source therefore verifying the status of an output will illuminate only the one input it is currently connected to Verifying an input will illuminate all outputs currently receiving the input s signal The advantage of using Status Mode instead of Change Mode which also indicates routing is that status is verified without the risk of inadvertently executing unwanted switches Once the control panel is in Status Mode inputs and outputs can be selected by pressing the corresponding Input and Output Keys without changing the routing state The control panel stays in Status Mode until the Function Key is pressed Note You can return to the Function menu at any time by pressing the Function Key To verify the status of a signal 1 Press the Function Key The Function menu appears 2 Locate Status by scrolling with the Control Dial 3 Press the Select Key The system is in Status Mode all availabl
60. and is automatically sent by the Master when a CREATE BUFFER program instruction is executed Syntax SEND COMMAND DEV RXON Example SEND COMMAND dvRXRS232 RXON Sets the RX serial port to transmit received characters to the Master HDMI UTPRO RX SERIAL SEND COMMANDS continued SET BAUD Set the serial communication parameters Syntax SEND COMMAND lt DEV gt SET BAUD lt baud gt lt parity gt lt data gt lt stop gt Variables baud baud rates are 115200 57600 38400 19200 9600 4800 2400 1200 parity N none O odd E even data 8 data bits stop 1 and 2 stop bits Example SEND COMMAND dvRXRS232 SET BAUD 19200 N 8 1 Temporarily sets the RX serial port s communication parameters to 19200 baud no parity 8 data bits 1 stop bit TSET BAUD Set the serial communication parameters Syntax SEND COMMAND lt DEV gt TSET BAUD lt baud gt lt parity gt lt data gt lt stop gt Variables baud baud rates are 115200 57600 38400 19200 9600 4800 2400 1200 parity N none O odd E even data 8 data bits stop 1 and 2 stop bits Example SEND COMMAND dvRXRS232 TSET BAUD 19200 N 8 1 Temporarily sets the RX serial port s communication parameters to 19200 baud no parity 8 data bits 1 stop bit TXCLR Stop and clear all characters waiting in the transmit out buffer and stops transmission Syntax SEND COMMAND DEV T
61. and unlocking the panel To lock the control panel 1 Press the Function Key The Function menu appears 3 Press the Select Key The system is in Lock Mode 4 Inthe following order press Input Keys 1 2 3 4 and Output Key 1 default password Unlocking the Control Panel When the panel is locked and you press any key the Unlock Panel screen appears and you have ten 10 seconds to enter the password or the control panel remains locked If you wait longer than 10 seconds press any key again before entering the password If you enter the wrong password while attempting to unlock the control panel an invalid password message appears and the Cancel Key flashes Press the Cancel Key to clear the error and then enter the correct password The following example uses the default password of 1 2 3 4 1 entered using the first five keys in the top row Inputs 1 2 3 4 and Output 1 To unlock the control panel 1 Press any key The Unlock Panel screen appears and the Input and Output Keys turn blue Important You must enter the password within ten 10 seconds 2 Inthe following order press Input Keys 1 2 3 4 and Output Key 1 default password The panel unlocks and returns to the Function menu Setup Options The following options are available under the Setup O
62. arity N none O odd E even data 8 data bits stop 1 and 2 stop bits Example SEND COMMAND dvUTPro RS232 SET BAUD 19200 N 8 1 Temporarily sets the HDMI UTPro serial port s communication parameters to 19200 baud no parity 8 data bits 1 stop bit TSET BAUD Set the serial communication parameters Syntax SEND COMMAND lt DEV gt TSET BAUD baud parity data stop Variables baud baud rates are 115200 57600 38400 19200 9600 4800 2400 1200 default 9600 parity N none O odd E even data 8 data bits stop 1 and 2 stop bits Example SEND COMMAND dvUTPro RS232 TSET BAUD 19200 N 8 1 Temporarily sets the HDMI UTPro serial port s communication parameters to 19200 baud no parity 8 data bits 1 stop bit Both commands for setting the baud rate are accepted by the HDMI UTPro and work the same way When the system is rebooted or power cycled the serial ports default to 9600 N 8 1 HDMI UTPro Firmware Upgrades Overview The NetLinx Studio software application available for free download from www amx com provides the ability to transfer KIT firmware files to a NetLinx device such as the HDMI UTPro To prepare for a firmware upgrade 1 Verify that the latest version of NetLinx Studio is on your PC Use the Web Update option in NetLinx Studio s Help menu to obtain the latest version Or Go to www amx com and login as a Dealer to downloa
63. at producing equipment directly above or below the enclosure or the Receivers The enclosure requires a minimum of one empty rack unit above and below three empty rack units are recommended The Receivers should not be stacked to allow for adequate cooling If mounting in a rack using some type of tray a minimum of one empty rack unit above and below is recommended Verify that the openings on the sides of the enclosure and the front and back of the Receivers are not blocked and do not have restricted air flow Mechanical Rack Loading When installing equipment in a rack distribute the weight to avoid uneven mechanical loading Circuit Overloading When connecting the equipment to the supply circuits be aware of the effect that overloading the circuits might have on over current protection and supply wiring Reliable Earthing Grounding Reliable earthing of rack mounted equipment should be maintained If not using a direct connection to the branch circuit e g plugging into a power strip pay particular attention to supply connections Caution We recommend attaching all power cords to a surge protector and or an AC line conditioner Unpacking The HDMI UTPRO 0808 Kit is shipped in two boxes one contains the HDMI UTPro and the other contains the HDMI UTPRO RX units The invoice is sent separately a packing slip is attached to the outside of each box The complete kit includes following items Q HDMI UTPRO 0808 Kit enclosure 8
64. ate copy every time the file is modified Connect the HDMI UTPro enclosure to the PC see page 39 In XNConnect open the Communication menu and select Serial Port Open the Communication menu again select Change Comm Settings Check the settings for the selected port and adjust 1f necessary the default is COM 1 with a baud rate of 9600 oos ooN Optional Click the Test button to verify that communication has been established with the HDMI UTPro Click OK 7T From the Configure menu select the appropriate configuration option For an explanation of Configuration menu options see the Help file The Configure All option will not load password information For instructions on loading password information see page 114 The system automatically reboots applies to non hardware configuration options only for hardware select the appropriate configuration option and then Configure gt Reboot All Devices Important f the configuration file was loaded to the CPU because local presets were created it may need to be reloaded from the CPU to the control panel see page 56 Restoring the Automatic Configuration Caution Restoring the automatically constructed configuration will result in the loss of all custom xcl configuration file modifications local presets passwords etc To restore the automatically constructed configuration 1 Connectthe system to a PC see page 39 2 Open a terminal emulation program e g Te
65. ation see page 68 Ifa source could support 16 or more sinks downstream from the HDMI UTPro and a 17 sink is added downstream of the HDMI UTPro the protected content stops transmitting and the HDMI matrix switching input automatically clears its cache The input will authenticate each of the downstream sinks again but when it reaches the 17 sink the protected content stops transmitting and the cache is cleared This process will continue indefinitely until one of the HDMI UTPro s downstream sinks has been unplugged bringing the number back to 16 the HDMI UTPro s sink limit Four Examples of HDCP Source Sink Support FIG 35 through FIG 38 The next four figures illustrate system setups in which the source device supports a maximum of 3 sinks downstream of the first repeater R1 with varying numbers of repeaters and destinations HDMI UTPRO RX R1 ee MS WOMI UTPRO 0808 HDMI UTPRO 0808 Repeater Source Device O pem EO HDMI UTPRO RX bem HDMI UTPRO RX Destination Devices FIG 35 Example 1 Source device supports 3 sinks three destination devices downstream of R1 Destination Devices E es een mm a HDMI UTPRO RX SISSE HOML UTPRO 0808 pe c HDMI UTPRO 0808 Repeater R2 Repeater D2
66. b p Files File Name Target ARM11 AME Fitmware Mystique OPT File System Version v0 1 0 Target ARM11 Firmware Mystique Upgrade Type Indicator Version v0 1 0 TargetARM1 M Reboot Device Target Progress Device 5500 ort System EEG TSK Files Ready Comm Serial COMT 38400 8 None Nc M Reboot Device Kit File Transfer FIG 60 Send To NetLinx Device dialog NetLinx Studio 3 Select the appropriate KIT file from the Files list 4 Enter the Device and System ID numbers for the HDMI UTPRO 0808 in the Device and System text boxes By default the Device Number assigned to the HDMI UTPRO 0808 is 05500 Ifthe device s assigned ID has been changed use the Online Tree to determine the new ID 5 Review the File Connection Address and Target Device information before you send the KIT file 6 Important Be sure to select the Reboot Device check box before carrying out the firmware transfer as selecting and choosing fields within the dialog box can clear the check box Selecting the check box ensures that the HDMI UTPro and the RXs reboot when the upgrade is complete 7 Click the Send button A status bar is provided under Progress in the Send to NetLinx Device dialog NetLinx Studio transfers the files to the HDMI UTPro and its Receivers The HDMI UTPro and its Receivers go through a selective upgrade process Depending on the number of individual code components needing upgrading the amount of t
67. bal Preset submenu 7 Press the Function Key to return to the Function menu Note Status is not invalidated by global presets Executing Local Presets Local Preset Mode A local preset is a predetermined set of switches on a particular virtual matrix that are routed simultaneously They are stored in each enclosure s configuration file and can be executed at anytime Local Preset will not appear as a submenu option in the Function menu if local presets have not already been defined In addition they will not appear if the system is on a virtual matrix that does not have local presets Local presets are not programmed defined at the factory To program them use XNConnect see page 115 or contact your AMX representative for contact information see page 43 Once the local presets have been defined as part of the configuration file the new file must be loaded to the system s CPU and reloaded to the control panel see page 58 Make sure the control panel is on the virtual matrix where the local preset resides If no local presets have been defined for the selected VM the Local Preset submenu option will not be available on the Function menu Note Executing a local preset does not change any system routings that are not part of the preset The example below executes Local Preset 3 on VM 0 To execute a local preset 1 Press the Function key The Function menu appears
68. ble and or audible at the destination 2 Enter et disconnects all currently routed signals and clears the sink key cache Note that the response to the Get command is GeV 3 Enter app persists the empty sink key cache For a complete list of BCS commands and responses see the Instruction Manual BCS Basic Control Structure Protocol at www amx com Installation Troubleshooting If the test switch did not execute correctly a a m m D O OO D Check the power indicator on the front of the enclosure If it is not illuminated check the power cords Verify the status of the test switch If using the control panel press the Function Key locate Status by scrolling with the Control Dial press the Select Key and press Output Key 2 If Input Key 1 illuminates the system established a connection between the specified input and output connector within the enclosure If using SEND COMMANDS enter SEND COMMAND dvUTPro C2 If C2 I1 appears the test switch is routed If the status returns as routed correctly the system established a connection between the specified input and output connector within the enclosure If using BCS commands enter SLOO2T If SLOO2T 1 appears the test switch is routed If the status returns as routed correctly the system established a connection between the specified input and output connector within the enclosure Check all link and signal connections on the rear of the enclosure
69. ces with limited sink support The virtual matrices in the example used in this appendix assume no repeaters are used upstream or downstream of the HDMI UTPro VM 1 The sources connected to the inputs in orange Inputs 1 through 6 each support 8 sinks and can be routed to any or all of the outputs in orange on VM 1 Outputs 1 through 8 VM2 The source connected to the input in red Input 7 supports only 4 sinks and can be routed to any or all of the outputs in red on VM 2 Outputs 1 2 3 and 4 VM 3 The source connected to the input in blue Input 8 supports only 3 sinks and can be routed to any or all of the outputs in blue on VM 3 Outputs 5 6 and 7 Creating a New Virtual Matrix Important Save a backup copy of the existing configuration file if you find it necessary to modify the file for any reason Process Overview Creating a new virtual matrix involves creating virtual channels which must be assigned to the physical connectors and grouped into a virtual matrix For more information on virtual matrices see page 119 Four dialog boxes are used for creating a virtual matrix The first is for assigning the signals to the VM the second for assigning the signals to the physical matrix the third for selecting the connector assignment method and the fourth for completing the connector assignments To access the Help file regarding an open dialog box press F1 Select the signals for the new VM Assign th
70. cking Network Time and again after modifying settings To modify Standalone settings in the Clock Manager 1 From the Admin drop down menu select Clock Manager or select Mode from the Clock Manager submenu baug an NM Configuration Manager ULLAM c MEME Mode Manager View Edit Clock Manager Mode Settings Mode Manager Time Sync Re Sync Period O Network Time Thur Standalone Timezone GMT 06 00 Central Time US amp Canada AMX HQ E Date 02 13 2055 mmvadiyyyy Time 02 12 33 mhmmssi FIG 52 Clock Manager Mode Manager page 2 Under Time Sync select Standalone and click Accept 3 Modify any of the settings under Re Sync Period and Timezone and click Accept When Network Time is selected you must click Accept the Daylight Saving tab and the NIST Servers tab become available their settings are modified on separate pages Note f using the Standalone mode the time will be valid only until the matrix switcher is rebooted Once the matrix switcher is rebooted the time will be lost and will need to be reset Clock Manager Mode Manager Time Sync Use the radio buttons to select either Network Time or StandAlone If using StandAlone mode the time will be valid only until the enclosure is rebooted The Daylight Savings and NIST Servers tabs are enabled only if Network Time is selected as the mode Re Sync Period Select the desired re sync period for the clock from t
71. cted See Accessing Zero Config Information in NetLinx Studio 3 0 on page 69 for details Hostname Enter a Hostname for the HDMI UTPro IP Address Enter an IP Address for the HDMI UTPro enabled only if DHCP is disabled Subnet Mask Enter a Subnet Mask for the HDMI UTPro enabled only if DHCP is disabled Gateway Enter a Gateway for the HDMI UTPro enabled only if DHCP is disabled Domain Suffix Enter the Domain Suffix for the HDMI UTPro DNS 1 2 3 Enter up to three DNS addresses for the HDMI UTPro Click Accept to save the changes IP setting changes require a reboot Click Cancel to exit the page without saving any changes Click Reboot to initiate a system reboot IP Settings changes only take effect after a reboot Port Settings Select Port Settings from the Admin drop down menu to open the Port Settings page FIG 51 Use the options on the page to specify various Port settings for the HDMI UTPro Bru Cretresh Login BA ws P Configuration Manager Ain EEEELLLLLSERIIULLeL LI Port Settings View Edit Port Settings 2 HTTP Port Number 80 vi HTTPS Port Number 443 vi Telnet Port Number 23 v SSH Port Number 22 iv FTP Port Number 21 O Revoot cancet_ Accept FIG 51 Port Settings page The options on the Port Settings page provide inputs for enabling disabling of HTTP HTTPS Telnet SSH and FTP ports plus allowing you to change
72. d For example if a source that supports a very low number of sinks is switched to more sinks than that source can handle the protected content will not be transmitted to any of the routed sinks The easiest way to determine the sink support maximum on a source device is to reference the information from the equipment manufacturer s product documentation If documentation is not available we recommend following the instructions below an example is also provided on page 64 Important During the procedure below keep in mind that the failure condition in which HDCP authentication fails to occur varies by source device manufacturer and may manifest itself in one of several ways e g snow static a solid color no image at all or a flashing image where the image changes back and forth at a high speed from the correct image to a black screen As soon as a source is switched to one more output than it can support the protected content will not be transmitted to any of the routed sinks To determine sink support maximum up to 8 on a source device 1 Connect the source device to an input on the HDMI UTPRO 0808 enclosure and connect destination devices to all outputs on the 8 HDMI UTPRO RX Receivers 2 Establish serial control between the HDMI UTPRO 0808 enclosure and the PC with a null modem serial cable via the Control port see page 39 3 Using your preferred method of control send a command to make sure all outputs are disc
73. d the latest NetLinx Studio version Insert one end of the RJ 45 cable into the LAN 10 100 port on the HDMI UTPro enclosure 3 Connect the other end of the RJ 45 cable to a network with a DHCP server the NetLinx Master must be on the same network 4 Verify that the NetLinx Master is powered on 5 Launch NetLinx Studio and open the Online Tree TheOnline Tree Online Tree tab of the Workspace Window displays information about each online device including the current firmware version 6 Determine the Device Number assigned to the target HDMI UTPro By default the Device Number assigned to the HDMI UTPro in NetLinx Studio is 05500 The Device Number can be viewed edited in the HDMI UTPro Configuration Manager Device Configuration page see the Device Configuration section on page 72 for details 7 Before attempting to upgrade the firmware you must have the appropriate KIT file for your HDMI UTPro Go to www amx com on the product page in the online catalog and download the latest firmware file for the HDMI UTPro Sending a Firmware KIT File To the HDMI UTPro Use the Firmware Transfers options in the Tools menu to update the firmware in the HDMI UTPro NetLinx Devices such as the HDMI UTPro use KIT files for firmware upgrades Note A KIT file KIT is a package of several files all of which are required to upgrade the firmware and are available online at www amx com Firmware download links are provided
74. detected FIG 42 3 Click the plus symbol to the left of any device in the Zero config list to expand its information 4 The HDMI UTPro s current IP Address is listed below the device name Note Refer to the NetLinx Studio online help for additional details on using Zero Config 1197 168 44 581 Edi AIK HDMI UTPRO 0808 102407019 10310 C vetaryet local 192 168 44 58 HDMI UTPro So E IP address for HDMI UTPrc Zero Config tab Wisco 9521666455 e D 0x FIG 42 Zero Config list showing network with HDMI UTPRO 0808 Note The serial number displays at the end of the product name in the Zero Config tree Accessing the WebConsole Caution We strongly recommend that the WebConsole site be placed inside your network firewall and that system security be turned on To access the WebConsole 1 From the NetLinx Studio Zero Config tab Double click on AMX HDMI UTPRO 0808 or right click and select one of the launch browser options The initial view is a display only view of the ZP Settings page Or In the Address Bar of your PC s browser Type the IP Address of the target HDMI UTPro and press Enter The PC must be on the same subnet e g 192 168 X X The initial view is a display only view of the ZP Settings page Dawe C Retesh Login A Lro Configuration Manager Welcome guest ein oo EEEEEEIIIIILILILLILLU IP Settings View
75. device mapping information and click OK to return to the Select Files For File Transfer dialog IRL Files are sent to Port 3 IR Device Port on the HDMI UTPRO RX Refer to the Device Numbering section on page 91 for information on device numbering for the HDMI UTPRO RX Use the Online Tree to determine the device s assigned ID if it has been changed 7 At this point the selected IRL File and mapping information is indicated in the File list FIG 66 Ns File Transfer Send Receive File Connection Mapping C Documents and Settings aflorianovich Desktop Project IR amp Serial S amsung PN50446054 NetLins 192 168 43 44 1318 5501 3 0 FIG 66 Select Files for File Transfer dialog Files To Send queue NetLinx Studio 8 Click OK to close the Select Files for File Transfer dialog and return to the File Transfer dialog The IR file should now appear in the files queue FIG 67 Ns File Transfer Send Receive Workspace a2 t EB Add X E Edt Send Load Options Quick Load Load List Saye List Remember Last Items Transferred FIG 67 File Transfer dialog NetLinx Studio 9 Click Send to transfer the file Additional Documentation For additional information on using NetLinx Studio refer to the Programming Guide NetLinx Integrated Controllers available at www amx com Appendix A EDID Pro
76. e 40 Applying Power and Startup The universal power receptacle on the enclosure will accept all major international standard power sources Standard US power cords are provided for installations within the US Maximum power specifications are on the power receptacle also listed on page 17 Always use an earth grounded power cord system with an HDMI UTPro The source electrical outlet should be installed near the HDMI UTPro easily accessible and properly grounded Power should come from a building branch circuit We strongly recommend using a dedicated line for the system s power To avoid an overload note the power consumption rating of all the equipment connected to the circuit breaker before applying power Caution We recommend attaching all power cords to a surge protector and or an AC line conditioner Power Up Sequence The power up sequence provided assumes that the following items have already been completed The sources and destinations are attached see page 29 External control has been attached unless the control panel is the primary source of control To apply power 1 Plug the power cord into the power receptacle on the enclosure 2 Plug the other end of the power cord into a power strip we recommend a 30 A power strip that is turned off 3 Tum on the power strip The Power Indicator on the front of the enclosure illuminates Important We recommend using a regulated power supply for the HDMI UTPRO RX If y
77. e AMX HDCP InstaGate Technology for low latency switching of HDCP protected content and supports computer video up to 1920x1200 and HDTV up to 1080p The connectors also support embedded audio both linear PCM stereo audio and non linear PCM Dolby 5 1 and DTS 5 1 The connectors are pre loaded with the most common EDID settings to ensure proper functionality with source devices The EDID Programmer see page 101 allows specific display EDID settings to be custom loaded on each input if desired and is available at www amx com InstaGate Technology significantly reduces the HDCP latency and interruptions on all displays in a system HDCP latency and interruptions are typically experienced when High Bandwidth Digital Content Protection HDCP authenticates HDMI or DVI source and destination devices InstaGate Technology effectively opens the gate by pre authorizing connected source and destination devices to satisfy HDCP authentication System Overview The HDMI UTPro provides true matrix switching for complete distribution of high resolution digital video and embedded audio cannot breakaway the audio from 8 sources to any or all of 8 destinations Full HDMI support allows 1080p protected entertainment content to be switched freely while high resolution capabilities 1920x1200 provide the advantage of being able to use this solution to switch high resolution computer images or a combination of both The HDCP standard was established
78. e HDMI UTPro is automatically designated a device number based on the device number of the HDMI UTPro to which it is connected and on the number of the UTP OUTPUT port 1 8 on the HDMI UTPro to which it is physically connected Therefore it important to avoid assigning device numbers that will conflict with this auto numbering scheme Reserve the eight device numbers following the HDMI UTPro s device number assignment for up to eight HDMI UTPRO RX Receivers In NetLinx Studio s Online Tree each HDMI UTPRO RX Receiver displays three ports FIG 61 B 05501 HDMI UTPRO 0808 RX 1 AMX LLC 0 4 g Port 17 Ports 1 3 on HDMI UTPRO RX MB Port device number 05501 gt g Port 3 B 05502 HDMI UTPRO 0808 RX 2 AMX LLC 0 4 A Port 1j Port 1 main device port Port 2 Ports een ADMI UTPRORX Port 2 Serial RS 232 port device number 05502 EH Port 3 Port 3 IR device port B 05503 HDMI UTPRO 0808 RX 3 AMX LLC 0 4 By Port 17 Ports 1 3 on HDMI UTPRO RX 2 Sa device number 05503 ort E FIG 61 NetLinx Studio Online Tree Ports 1 3 on first three connected HDMI UTPRO RX Receivers The three ports relate directly to the three types of NetLinx commands recognized by the HDMI UTPRO RX Port 1 SEND COMMANDs Port2 SERIAL RS232 SEND COMMANDs Port 3 IRSEND COMMANDs Note For additional information on using NetLinx Studio refer to the Programming Guide Net
79. e IP adaress is static Note When the DHCP setting is selected and you power the system down and then power back up the DHCP server will reassign the IP address which may or may not be the same address it assigned previously Setting a static IP address prevents the possibility of the IP address changing at power up pans Refresh Login Configuration Manager Welcome guest eerie OELLLLLIILLLLLLUULULV IP Settings View Edit IP Settings Hostname Domain Suffix amxinternal DHCP v DNS 1 192 168 40 7 IP Address 192 _ 168 43 42 DNS 2 Subnet Mask DNS 3 Gateway 2 G Reboot cmn Cen FIG 50 IP Settings page Anytime you click Reboot from any page in the WebConsole the server reboots The reboot updates information between the HDMI UTPro and the server The HDMI UTPro system itself does not reboot DHCP Click to toggle the DHCP setting on the HDMI UTPro default enabled When the DHCP check box is not selected a static IP address with the appropriate subnet must be entered When the DHCP check box is not selected a static IP address with the appropriate subnet must be entered in order for the HDMI UTPro to be detected by a zeroconfiguration client e g Bonjour for Windows The HDMI UTPro will not display in the NetLinx online tree unless it resides on the same LAN and subnet as the PC running NetLinx Studio and the NetLinx Master to which the HDMI UTPro is conne
80. e Input and Output Keys turn blue 4 Press the Input Key that corresponds to the input you want to check The selected Input Key turns white and any Output Keys receiving the input signal also turn white Or Press the Output Key that corresponds to the output you want to check The selected Output Key turns white and any Input Key routed to it also turns white 5 Select another signal to verify Or Press the Function Key to return to the Function menu Defining and Executing Global Presets Global Preset Mode A global preset is a snapshot of an entire system s state which enables that system state to be replicated at a later time The system state includes all current signal routings regardless of the number of virtual matrices involved Before defining a Global Preset route the system to the desired state A global preset number is assigned to a system state during runtime using the control panel or BCS commands and is stored in the switcher s non volatile memory That system state can then be restored at any time by selecting the assigned global preset number The HDMI UTPro can support up to 16 global presets AMX strongly recommends keeping track of the number used and the system s routing state for each global preset I f another system state is assigned a previously used number the former state will be automatically overwritten Important Wait approximately ten seconds for the system to permane
81. e Number field in this tab allows you to manually change the device number of the HDMI UTPro The default Device Number assigned to the HDMI UTPro is 5500 in NetLinx Studio the device number is 05500 The default Device Numbers assigned to the HDMI UTPRO RX Receivers are 5501 through 5508 To change the device number enter the new device number and click Accept or click Cancel to discard changes Master Connection Tab Click the Master Connection tab in the Device Configuration page to view edit the Master Connection for the HDMI UTPro FIG 47 AP Configuration Manager G on OS Master Connection View Edit Master Connection Device Configuration Master Connection Connection Mode tepnPuRL TCPMP Listen TCPaP Auto uDPaPURL UDPAP NDP Mode Settings Authentication Settings Master IP URL 192 168 43 4 Master Username Master Port Number 1319 Master Password cancer Z Accept FIG 47 Device Configuration page Master Connection tab Use the options on the Master Connection page to view edit the Connection Mode Mode Settings and Authentication Settings for the HDMI UTPro s connection to the NetLinx Master Changing the Connection Mode The available connection modes are indicated under Connection Mode default TCP IP Auto Click on the radio buttons to select the different modes Note The options under Mode Settings will change depending on the Connection Mode selected Changing the Mode Set
82. e Tree indicating HDMI UTPro and connected HDMI UTPRO RX Receivers The HDMI UTPro s three ports in the Online Tree are Port 1 Used for SEND COMMANDS for HDMI UTPro control and switching Port2 Standard NetLinx serial port connected to the LAN 10 100 RJ 12 port can be used with SEND STRINGS to output control strings to a connected device Port 3 Reserved for future use Note Only HDMI UTPRO RX units that are physically connected to the HDMI UTPro will be represented in the Online Tree The device number for each HDMI UTPRO RX Receiver currently connected to the HDMI UTPro is automatically designated a device number based on the device number of the HDMI UTPro to which it is connected and to the number of the HDMI UTPro Output UTP RJ 45 port 1 8 on the HDMI UTPro to which it is physically connected For example if the HDMI UTPro is using its default device number assignment of 05500 and eight HD MI UTPRO RX Receivers are connected to all eight UTP Output ports on the HDMI UTPro then the device numbering would be assigned as follows HDMI UTPro device number 05500 HDMI UTPRO RX connected to UTP Output Port 1 device number 05501 HDMI UTPRO RX connected to UTP Output Port 2 device number 05502 HDMI UTPRO RX connected to UTP Output Port 3 device number 05503 HDMI UTPRO RX connected to UTP Output Port 4 device number 05504 HDMI UTPRO RX connected to UTP Output Port 5 device number 0550
83. e product is on or attached to a stable surface Turn off equipment before linking pieces together unless otherwise specified in that product s documentation For safety and signal integrity use a grounded external power source and a grounded power connector Turn off and unplug an enclosure before adding or removing boards unless otherwise specified in that product s documentation To avoid shock or potential ESD Electrostatic Discharge damage to equipment make sure you are properly grounded before touching components inside an AMX product Information et directives de s curit importantes Veuillez vous conformer aux directives de s curit ci dessous lorsque vous installez et utilisez votre appareil AMX Pour de plus amples renseignements au sujet de l installation du fonctionnement ou de la r paration de votre appareil AMX veuillez consulter la documentation accompagnant l appareil Lisez attentivement toutes les directives avant d installer et d utiliser les appareils AMX Le voltage doit tre appropri l appareil AMX Les appareils AMX ne contiennent aucune pi ce r parable par l usager la r paration ne doit tre effectu e que par du personnel qualifi Si de la fum e ou une odeur trange se d gagent d un appareil AM X fermez le imm diatement et appelez le Service de soutien technique Veillez ce que tous les blocs d alimentation des appareils dot s de blocs d alimentation multiples dans chaque unit
84. e s number displays as 5500 In NetLinx Studio s Online Tree the HDMI UTPro is listed as a device with three ports and each HDMI UTPRO RX Receiver connected to the HDMI UTPro is listed as a separate device immediately following the HDMI UTPro FIG 56 Ns NetLinx Studio File Edit view Project Build Diagnostics Debug Tools Settings Window Help i Deam e ld G5 SS 05 c ES E KEEN o Brean 1 Devices 192 168 60 237 00 60 9f 91 0 H EM 00000 NI Master AMX Corp v3 30 371 E 05001 NI 900 AMX Corp v1 13 7 05500 HDMI UTPRO 0808 Hub AMX LLC 0 1 lt OID 5 Hub Application AMX LLC 0 1 0ID 5 Hub FPGA image AMX LLC 1 0 01D 7 Hub Controller AMX LLC 0 3 Wort 177 Port 2 Ports 1 3 on HDMI UTPro HB Port 3_ E 05501 HDMI UTPRO 0808 RX 1 AMX LLC 0 4 4 HDMI UTPro with device j t number assigned to 05500 defaul HDMI UTPRO RX Receiver uu ani Ports 1 3 on HDMI UTPRO RX device number 05501 number auto assigned to 05501 E Port 3 HDMI UTPRO RX Receiver 05502 HDMI UTPRO 0808 RX 2 AMX LLC 0 4 4 MB Port 1 MB Port 2 MB Port 3 N number auto assigned to 05502 AA Port 2 Neuf a AA Port 3 Ports 1 3 on HDMI UTPRO RX device number 05502 05503 HDNI UTPRO 0808 RX 3 AMX LLC 0 4 HDMI UTPRO RX Receiver Bort gan
85. e signals to the physical matrix so that the signals are grouped into virtual channels Use a pattern to assign the physical p connectors to the virtual channels Assign the virtual channels to the VM _ Check that the virtual channels are assigned to the correct connectors for the VM and accept the settings o 9 FIG 78 Four step process for creating a new virtual matrix The Physical Matrix The virtual channels need to be assigned to the physical matrix in the Assign Signals to Matrices box The list in this box shows only physical matrices that are capable of routing the selected signal To view the properties of the connectors 1 Select the Hardware tab 2 Expand the enclosure and backplane and select the slot VS XNConnect HDMI Bx8 xcl Fie Edi View Virtual Matrix Configure Communication Help Dc t Virtual Matrices Hardware optima HDMI UTPRO 0808 gt Backplane a gt osts PENT rosiot 1 EH ag Serial Ports Selected slot Name ic5ior Board ID 4 Board Details Inputs Outputs Board Information Assembly Board Description PCB Connectors PLD Code FG1046 614_40 DVI Bidirectional 8x8 HDMI 50 1046 01 Current Communication Settings Serial Port Comm 1 9600 baud Note For additional information on creating virtual matrices see the XNConnect Help file To access the Help file topic
86. each input Supports audio up to 192 k for L PCM 48 kHz Dolby 5 1 and 48 kHz DTS 5 1 AMX HDMI1 A1 basicAudio edid EE AMX 0300 001 Supports basic audio only L PCM 32 k 44 1 k and 48 k The second group of files use 720p VIC 4 as the preferred native video resolution File Name EDID File Monitor Name Description Checksum AMX HDMI1 A1 720p edid A2 AMX 0301 002 Supports audio up to 192 k for L PCM 48 kHz Dolby 5 1 and 48 kHz DTS 5 1 AMX HDMI1 A1 720p basicAudio edid 92 AMX 0300 003 Supports basic audio only L PCM 32 k 44 1 k and 48 k Troubleshooting Example Problem One example is when a source device that selects the highest supported video and audio formats is installed with a sink whose input is limited to 720p and basic audio Using the default shipping EDID content would result in 1080p and possibly either 192 k stereo Dolby 5 1 or DTS 5 1 audio arriving at the sink when a route was completed through the HDMI UTPro The end result would probably be neither video nor audio Solution To fix this problem use the EDID Programmer to reprogram the HDMI UTPro input s EDID to the content supplied in one of the files listed above For the example given the best choice would be the file named AMX HDMII AI 720p basicAudio edid Appendix B Programmer s Interface for System Diagnostics System Component Information The HDMI UTPro displays system information
87. ecifications see page 19 In a typical installation the cables should be stretched to their full length between the Transmitters and Receivers and the enclosure To keep from incurring video issues the installation must use quality Cat5e Cat6 6e Cat6a Cat7 SF UTP S FTP or F UTP cable Do not use low skew cable or media twist category cable Twisted pair cable quality required in order to reach the 100 meter distance should meet ANSI TIA EIA 568A 5 or better specification and be rated for 250 MHz or better For cable runs approaching the 100 meter limit Cat6 6e Cat6a or Cat7 is recommended Do not use a tightly bundled or rolled cable Be sure to avoid kinks by following the manufacturer s minimum bend radius Minimize service loops or coils whenever possible as they will reduce overall cable performance Transmission line performance can be impaired by the cable being placed in close proximity to electrically noisy devices or other cables Tight bundling of cables should be avoided in long run applications to reduce crosstalk issues Cable end terminations should meet the TIA specification of the cable used to ensure optimal performance Ifrunning Cat5e or Cat6 cables together in a bundle they can only be coupled for a distance of up to 60 meters before they must be separated over the remainder of the run Cat6a and Cat7 which are shielded by definition can be bundled for the entire 100 meter run Important DXLink twist
88. ed pair cable runs for DXLink equipment should only be run within a common building Attaching Cables for Switching Transport Top HDMI Inputs and HDMI Outputs Used for Matrix Switching The HDMI matrix switching inputs and outputs are on top and provide the system its switching capability The 8 input connectors are on the left side and the 8 output connectors are on the right The input and output connectors are numbered separately The source devices connect to the HDMI input connectors The HDMI output connectors connect to the HDMI input connectors on the bottom that are used for transport Note f the installation requires only local destinations not long cable runs you can cable the HDMI matrix switching outputs directly to the local devices However by using the transport connectors and included Receivers you gain the benefit of the NetLinx functionality of end point control which is included in the HDMI UTPro s transport function Also note that short and long cable runs can be mixed and matched within an installation Bottom HDMI Inputs and UTP Outputs Used for Transport The 8 HDMI input and 8 UTP RJ 45 output connectors used for transport are on the bottom and enable the system to transport the HDMI signals over UTP cables The HDMI matrix switching output connectors connect to the HDMI transport input connectors The UTP output connectors connect to the HDMI UTPRO RX Receivers which in turn connect to the destination d
89. eed to modify your system s configuration from the original specifications you will not need to use XNConnect We recommend making a copy of the current file every time the file is modified XNConnect can be used to modify a system s configuration information which contains routing and control information XNConnect is provided at www amx com Configuration file modifications include basic tasks such as creating local presets setting the control panel password and customizing input and output channel names for control display e g in the APWeb interface Automatic Configuration An HDMI UTPro system is automatically configured when the system generates its own configuration based on the installed hardware The configuration of the HDMI UTPro is constructed internally with a set of 2 virtual matrices VM 0 all and VM 1 video which are identical by the CPU upon initial boot up of the system When a system is automatically configured the configuration information can be accessed for modification in only one way since an xcl file does not exist for the system Use XNConnect to discover the configuration information from the CPU The discovered configuration information can then be saved as an xcl file After the configuration is modified in XNConnect it is loaded back onto the CPU replacing the automatically constructed configuration If necessary the automatically constructed configuration can be restored see page 118 XNConnect
90. efinition monitor A Surface Mounting Bracket kit FG525 is available for this purpose The Receivers should not be stacked to allow for adequate cooling If mounting in a rack using some type of tray a minimum of one empty rack unit above and below is recommended see the section on Airflow Restriction on page 24 i gt dD e Cg i AMA d ZD CD Q HDMI UTPRO RX POWER CI CONTROL GO gt C c 12 E e LU IR Rx IR Tx HDMI OUT INPUT FIG 7 HDMI UTPRO RX Receiver HDMI UTPRO RX Components The front of the HDMI UTPRO RX Receiver has an LED Power indicator The rear components on the HDMI UTPRO RX Receiver include the following from left to right Power jack 12 V to 24 V DC power jack desktop power supply provided Serial port RJ 12 optional serial communication for control of the monitor see page 16 IR Rx port supports generation of NetLinx key presses channel events from AMX remote controls see IR Control on page 16 IR Tx port supports wired control of connected IR devices see IR Control on page 16 HDMI Out connector HDMI connector connects via HDMI cable to the destination device Input connector RJ 45 connector connects via UTP cable to an RJ 45 output connector on the HDMI UTPro The automatically adjusting universal 110 220 IEC power supply is ENERGY STAR qualified to ensure maximum efficiency and savings IR Con
91. ellow Speed Status LED e ON Speed status is 100 Mbps e Off Speed status is 10 Mbps Green L A Link Activity Status LED e ON Link status is active when Ethernet cables are connected and terminated correctly blinks when receiving Ethernet data packets e Off Link status is not active Note When the connection is made the DHCP server on the network will automatically assign an IP address If you power down and power back up the DHCP server will reassign the IP address which may or may not be the same address it assigned before To prevent the possibility of the IP address changing at power up you can change the DHCP IP adaress to a static IP address see page 75 System Setup for a LAN Connection Important The HDMI UTPro uses DHCP by default The system setup example below illustrates an HDMI UTPro connected to a LAN Both computers in the illustration have access to the enclosure as does the NetLinx Controller LAN Local Area Network NetLinx Controller FIG 19 HDMI UTPro connected via a LAN to two PCs and a NetLinx Controller Tip The directions on the following page assume that you are connecting the HDMI UTPro to an active LAN network that utilizes DHCP If not see the Workaround below the
92. en persist the cleared state to eliminate the key s before routing the source to any of the destinations for instructions see page 68 Control Suggestions Either a controller or a modified configuration file can provide a workaround for sources with limited sink support Program an external controller so that the source s can only be routed to a limited number of specific destination devices Use XNConnect to create a virtual matrix VM that limits routing of the source s to a limited number of specific destination devices External Controller For control programming information for an HDMI UTPro using an external controller see the external controller s documentation Tip Locking the control panel after routing the desired sources can prevent accidental switching of a source to more sinks than it supports and the resulting need to empty the cache and go through the initial authorization process again For locking instructions see page 55 XNConnect XNConnect can be used to create virtual matrices VMs which limit the routing of a source to specific destinations Caution Virtual matrix modifications are an advanced feature of XNConnect that should not be attempted unless you are familiar with XNConnect and the AMX Matrix Switcher being configured To create new virtual matrices we recommend contacting technical support see page 43 to request a custom configuration file If you decide to create them yourself see page
93. epeater may or may not be the first repeater in the system The HDMI UTPRO RX Receiver does not count as a sink Once a source is routed through the HDMI UTPRO 0808 enclosure to a sink that sink s key is added to the input s sink key cache list of supported sinks and remains in the cache even if the sink is disconnected One Sink Too Many Tip We recommend keeping track of the number of sinks repeaters and destinations in a system to avoid the problem of having one too many If you attempt to route the source to an additional sink past its limit or the HDMI UTPro input s limit of 16 whichever occurs first the protected content will not be transmitted to any of the routed sinks Having one sink too many can occur in two different cases the solution for each is also different Ifa source supports less than 16 sinks downstream from the HDMI UTPro and an additional sink past the source s limit is added anywhere in the system the protected content stops transmitting Removing a repeater between the source and the HDMI UTPro enclosure will restore transmission of protected content Disconnecting a sink downstream from the HDMI UTPro enclosure will not restore the transmission of protected content because the disconnected sink s key is still in the input s sink key cache The cache needs to be cleared and the cleared state needs to be persisted if the cache was previously persisted so authentication can be completed again for cache inform
94. er Tech Center AutoPatch Tools for updating XNConnect with information for new support devices an account is not required To launch XNConnect 1 From the Start menu select Programs Select AutoPatch Applications or other file group you specified during the installation Select the XNConnect folder Select XNConnect The XNConnect program opens PON Getting Started dialog box nent Cenmuricton Stings Sora Pert Corl 8 950 bod sr Discovering the System The discovery process queries the attached system for configuration information and properties including information regarding assigned signals and virtual matrix definitions The discovery process may take several minutes to complete We recommend disconnecting any third party control devices from the enclosure s serial ports before starting the discovery process To discover a system 1 Disconnect any third party control devices from the enclosure s serial Control port Connect the enclosure to your PC see page 39 If not already open launch XNConnect see page 111 Open the Communication menu select Serial Port oP ON If applicable For a serial port other than COM 1 default open the Communication menu again select Change Comm Settings Check the settings for the selected port and adjust if necessary the default is COM 1 baud rate 9600 Optional Click the Test button to verify that communication has been established with
95. eral Hazard Preca tions reete etnies e tenue ee EUa SS Srna en Ea uae aee anao eU ease Er R EEEE eap esee edere 24 BRI I4 M 25 System BIET E ETE LLL LLL OLI LL LLLLLL LLL 26 Rack Installation and System Setup esee eene tnnn EEEE EEK EO NNE Sar nnn EuR nnne nnns 26 Important Twisted Pair Cable Recommendations ccssssssssssccsssssscssssssssssssssseecesessssssssesesssseseeseeceeses 29 Attaching Cables for Switching Transport cesses eene nennen nennen enn nnne stein nane seen nasse eene 29 IRControl Optional mM 32 Establishing an Ethernet 10 100 Network Connection eese ener nnns 33 Serial end PAPEEEHERCEETDITRESMESN 36 Control Port DB 9 5 iex eese cbuves Fave ses sores verte bata v voe opio eU v Eo Ea VERE D quad Erg ser eU Ra VE OUR E Eee REE oN Esaa aS 39 Applying Power and Startup eee eret eti tree ree n ert eA ccesassvadedscensusesersssveusecnvnssuesterestusececesersveese 40 Executing a Test cum ER 41 Installation TroubleshoOting i ccecsecssesectecessevedesecssecteeseasseussecensescedeevavsensteceadssisyerstecbetsspesesauneisestonuscecsess 43 Technical S pport 212 eie tee a Ea EE e e eE E Ra Eaa OE EE aE 43 Operating the Control Panel sissiscsascisssssstesiossssosacdessvaasssacsiasasssssswiaioasanianeseasaauaisvans 44 ege Tu spas s
96. es This EDID can be modified by using the one of the methods described under Possible Solutions below Important The HDMI UTPro does not pass the EDID information from the destination back to the source which means the source does not know what the destination s EDID is nor can the source make any destination dependent changes Audio Problems If the destination device does not output the audio or if the audio crackles it may indicate that the destination device does not support all of the features in the default EDID on the HDMI UTPro Some sources can choose what signal types audio and video they are sending to a destination based on the destination s EDID Therefore connecting the source directly to the destination may work fine because the source chooses for example PCM rather than Dolby since it knows the destination cannot handle Dolby Then when the HDMI UTPro is installed between the source and the destination the source reads the HDMI UTPro input s default EDID and so it sends Dolby But if the destination cannot handle Dolby the signal will not work Possible Solutions One thing to try is to use the EDID Programmer to read the EDID from the destination device see page 103 and to write it to the HDMI UTPro matrix switching input see page 104 Another thing to try is to use the EDID Programmer to write an EDID to the matrix switching input connector on the HDMI UTPro that best represents the downstream destination Check t
97. es from the HDMI matrix switching outputs OUT 1 8 be sure each patch cable is connected to corresponding numbers 1 to 1 2 to 2 etc The number for the HDMI matrix switching output connector and number for the HDMI transport input connector must match for each patch cable UTP RJ 45 transport output connectors OUT 1 8 provide connectivity for up to 8 HDMI UTPRO RX Receivers FG1403 20 via UTP cable Important Do not use the UTP transport connectors for connecting to a standard Ethernet network System Serial Number The system s serial number is normally located in two places on the enclosure When viewed from the rear one serial number label is on the left above the power receptacle The second serial number label is on the left side of the enclosure at the bottom edge near the power receptacle The label on the side will also have the enclosure number referred to as the chassis number Before installation we recommend recording the system s serial number in an easily accessible location HDMI UTPRO RX Receiver The HDMI UTPRO RX Receiver is used in conjunction with the HDMI UTPro 8x8 to assist in the transport of HDMI signals over UTP cable Cables from the HDMI UTPro are connected to the HDMI UTPRO RX Receivers which in turn are connected to the destination devices In addition the Receiver has ports for serial communication and IR control FIG 7 The size of the Receiver makes it easy to mount near or behind a high d
98. ettings in another browser consult its Help file To add an exception to the proxy setting information 1 From the Tools menu on the browser select Internet Options The Internet Options dialog box opens Internet Options 2 Select the Connections tab Internet Options jork connection Is not present y default connection Curent default None set Default Instruction Manual HDMI UTPRO 0808 81 HDMI UTPro WebConsole 3 Click the LAN settings The Local Area Network LAN Settings dialog box opens If the Proxy server box is checked so to Step 4 If the Proxy server box is not checked check it before going to Step 4 Local Area Network LAN Settings Be sure Proxy server box is checked al E Address 4 Click Advanced The Proxy Settings dialog box opens Proxy Settings HDMI UTP 0808 5 Inthe Exceptions field enter the appropriate HDMI UTPro s IP address page 69 6 Click OK to exit each of the dialog boxes used in these steps If problems persist contact technical support see page 43 Instruction Manual HDMI UTPRO 0808 82 HDMI UTPro NetLinx Programming Overview The HDMI UTPro recognizes a select number of SEND COMMANDS Use NetLinx Studio Version 3 or higher is required to send these commands to the HDMI UTPro Device Numbering By default the Device Number assigned to the HDMI UTPro is 05500 in the WebConsole the devic
99. evice Source Device Source Device Source Device Source Device Source Device Source Device e G AC i 1 i J B d Ethernet cable to LAN Display Display Display Display Display Display Display Display Device Device Device Device Device Device Device Device FIG 8 System Diagram Rack Installation and System Setup The HDMI UTPro enclosure can be mounted in a standard EIA 19 in 48 26 cm rack Rack installation ears are included and directions for mounting the rack ears are included in the rack installation instructions on page 28 Important The system requires at least one empty rack unit above and below the enclosure to allow adequate airflow three empty rack units are recommended Required items for rack installation Q Enclosure Standard EIA 19 in 48 26 cm rack O Rack ears with 8 screws per kit O Screwdriver O Screws that fit your rack for mounting the enclosure Q Standard US power cord if shipped within the US Optional items for rack installation Q Surge protector s highly recommended A laptop computer or PC with a null modem cable for communication with the HDMI UTPro via the Control RS 232 port Installation Recommendations Write the system s serial number in an easily accessible location before installing the HDMI UTPro
100. evices Important Do not use a tightly bundled or rolled cable In addition minimize service loops or coils whenever possible as they will reduce overall cable performance LEDs on RJ 45 Connectors Green LED Yellow LED FIG 11 RJ 45 connector LEDs The following information applies to the LEDs on the UTP RJ 45 transport connectors on the HDMI UTPro enclosure and to the Input RJ 45 connector LEDs on the Receivers Green e On link has been established e Off no link e Yellow e On HDCP handshaking has occurred successfully e Blinking no HDCP e Off no HDMI UTP Cable Requirements UTP cable was designed to carry Full HD content over 100 meter 328 ft cables with control For cable specifications for the HDMI UTPro see page 19 In a typical installation the cables should be stretched to their full length between the HDMI UTPro enclosure and its Receivers Service loops or coils of the cable will reduce the overall cable performance and should be minimized whenever possible The total run of a UTP cable installation may include up to two patch cables typically as connections to RJ 45 wall jacks FIG 12 RJ 45 RJ 45 wall jack RJ 45 wall jack RJ 45 Patch cable Transport cable Patch cable Cable Length X lt 5 meters Z lt 5 meters Y 100 X Z meter FIG 12 UTP cable installation only X and Z can be patch cables UTP Cable Pinouts We recommend using the T568A pinout speci
101. fication for termination of the UTP cable used with the UTP transport connectors on the HDMI UTPro enclosure The T568B pinout specification is also supported 8 Brown 8 Brown 7 Brown White 7 Brown White 5 Blue White 5 Blue White 1 Green White 1 Orange White FIG 13 UTP cable pinouts for T568A and T568B specifications Important Before attaching source and destination devices we recommend reading the Setting Up HDMI Systems chapter for information on concerns and considerations you should be aware of when switching HDMI see page 60 Source device a HEES ES HDMI cable HDMI patch cable HDMI transport input UTP cable up to 100 m 328 ft UTP RJ 45 transport output Destination device HDMI UTPRO RX fag HDMI cable FIG 14 Cables connected for switching transport from the first source to the first destination device Important UTP cable quality required in order to meet 100 meter distance should meet ANSI TIA EIA 568A 5 or better specification and be rated for 250 MHz or better To attach cables for switching transport 1 At
102. for an open dialog box press F1 Verify Results Board properties board refers to internal hardware Signal path number Signals allowed Note The HDMI UTPro enclosure displays an Optima logo Preparing Existing VMs We recommend preparing the configuration file for new VMs by making the following changes to the existing VMs Important Before making these changes use Save As under the File menu make a backup copy of the current file with a new name and save it to the PC Change the name of the current VM 0 to a large two digit number e g 55 In the event that you decide to reuse it later the number can be changed again e From the Virtual Matrix View select the text in the Virtual Matrix field in the right hand pane edit in place and press Enter Repeat with the text in the Name field Delete VM 1 this is a duplicate of VM 0 e Right click VM 1 and select Delete The following procedure assumes that XNConnect has already been used to discover the configuration file xcl For information on discovering a system see page 112 To create the example set of three virtual matrices on page 119 you would need to repeat the entire procedure three times The first time through creates a new virtual matrix VM 1 The information in brackets indicates the changes required on the subsequent times through for VM 2 and VM 3 Note The control panel on the HDMI UTPro supports a maximum of two digits for numberin
103. g VMs The information in the instructions that follow is based on the example at the bottom of page 119 To create a new virtual matrix 1 Using Save As under the File menu make a backup copy of the current file with a new name and save it to the PC 2 Follow the recommendations in Preparing Existing VMs above for handling the current VMs 3 From the Virtual Matrix menu select Add Virtual Matrix The Assign Virtual Matrix Signals dialog box opens Select the signal Assign Virtual Aatrix Signals Virtual Matrix Info r Signals Assigned to this Virtual Matrix Number 1 Signal Name Signal Type Name VM 1 in 1 6 out Vertical Interval Syne Stict Signal Type Matching Enter a number and name Anion Sel E Click Assign Signal Remove Signal Cancel Additional OSwetions Check the signals V Specify PhySigal Matrices to be assigned Click OK 4 Under the Supported System Signals list use the Standard Basic tab select the HDMI signal for the new VM and click Assign Signal Under Virtual Matrix Info enter 1 for Number and VM 1 in 1 6 out 1 8 for the Name When you create VM 2 enter 2 for Number and VM 2 in 7 out 1 4 for the Name When you create VM 3 enter 3 for Number and VM 3 in 8 out 5 7 for the Name 5 Click OK The Assign Signals to Matrices dialog box opens Assign Signals to Matrices Select signal Available Signals Virtual Matrix
104. g the control panel password see page 114 Virtual Matrices View The Virtual Matrices view displays properties of the existing virtual matrices Most common tasks are conducted from this view including customizing channel names and creating local presets Hardware tab Virtual Matrices tab Highlighted device Properties of highlighted device V XNConr ect Dark Horse 8x8 xcl DER File Edit fiew Virtual Matrix Configuref Communication Help Du 2 Hardware Virtual Matrices Optima 2RU optima HOMI UTPRO 0808 Name HOMI UTPRO 0808 Z m sb Backplane EE osts DE tosiot 1 a Serial Ports Primary pem Serial Port 1 Matrices Center Slots Expansion Slots i Network 1 0Slots Sevial Portfs Bidnos device Components of primary device Device XNNetID 0 Device Product Type Device Firmware version number spec Current Communication Settings Serial Port Comm 1 amp 9600 baud Communication settings Device firmware version FIG 76 XNConnect interface with Hardware tab selected Note The HDMI UTPro enclosure displays an Optima logo The IO Slot displays a DVI logo the system supports DVI as well as HDMI Modifying an xcl Configuration File Modifying an xcl configuration file with XNConnect involves entering information in a field or in a series of dialog boxes A brief look at the contents in the Help file provides a quick overview of the possible modifications Th
105. gnostic Information Instructions are provided for accessing the lowest level of verbosity for all components and for accessing a specific level of verbosity for a specific component To access the lowest level of verbosity for all components 1 Enter scr or scrv0i0 Note Either of these commands provides a menu of the identity numbers and their corresponding components FIG 65 on page 106 Only one verbosity setting and one component setting can be entered in a command The order in which the verbosity and component identity settings are entered is interchangeable To access a specific level of verbosity for a specific component 1 Enter scr to access the splash screen 2 Enter the verbosity level setting v4 and the component s identity setting i4 Either may be specified first 3 Enter to send the command Example scrv3i4 or scri4v3 Either displays the highest level of detail for the Hardware Boards Splash Screen Examples Note AMX reserves the right to add to the contents of the splash screen at any time without notice Power Up Splash Screen The first example is of the splash screen that displays when power is applied to the enclosure When Ready appears BCS commands can be entered for executing switches verifying status querying the system for diagnostic information etc EJ Tera Term Web 31 COMI VT File Edit Setup Web Control Window Help 1 Enclosure HDMI UTPRO 0808 v1 4 1 R
106. grammer Applicability EDID Programmer software is provided for re programming the EDID EEPROM chips on the HDMI UTPro if necessary This software is available at www amx com EDID Overview EDID Extended Display Identification Data is a data structure established by the Video Electronics Standards Association VESA to enable plug and play support by enabling easy configuration of a computer s graphics subsystem based on the capabilities of the attached display device EDID information includes items such as the following e Manufacturer s name Product type Supported video resolutions and refresh rates Color space and filter chromaticity Detailed timing When a computer is directly connected to a display device it can use the display device s EDID information to determine an initial compatible video signal to send With the computer s display controls the user can modify this selection to another compatible signal based on the provided EDID information With High Definition Multimedia Interface HDMI which requires EDID on the display devices using EDID information has extended beyond computers to other source devices such as DVD players As long as the source device sends a compatible signal the plug and play feature will work Matrix Switchers and EDID Matrix switchers such as the HDMI UTPro provide the ability to route one source signal to many potentially different types of display devices As long as the source signal being
107. h the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense British Standards Notice According to BS EN 55022 2006 A1 2007 the HDMI UTPRO 0808 and the HDMI UTPRO RX Receivers are classified as Class A ITE Information Technology Equipment Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Lithium Batteries Notice Switzerland requires the following notice for products equipped with lithium batteries This notice is not applicable for all AMX equipment Upon shipment of products to Switzerland the requirements of the most up to date Swiss Ordinance Annex 2 15 of SR 814 81 will be met including provision of the necessary markings documents and annual reports relative to the disposal of the batteries to the Swiss Authorities gt Trademark Notices AMX NetLinx and InstaGate are trademarks of AMX Windows is a registered trademark of Microsoft Corporation in the United States and other countries UL and the UL logo are trademarks of UL LLC TeraTerm is a copyright product of T Teranishi and TeraTerm Project PuTTY is a copyright product of Simon Tatham HyperTerminal is a copyright product of Hilgraeve Inc
108. he EDID Library file at www amx com search for EDID Library to determine if one of the custom EDID files which are variants of base EDIDs meets your needs For additional information on custom EDID files see page 105 Initializing InstaGate Technology InstaGate Technology significantly reduces latency time required for authentication in the matrix switcher for HDCP negotiations with the displays in a system The latency is typically experienced when HDCP authenticates HDMI source and destination devices This technology effectively opens the gate by pre authorizing the connected source and destination devices to satisfy HDCP authentication After the first time a sink is validated by a source when the source is routed to that same sink the time required to authenticate that sink is greatly reduced and protected content is displayed with less delay Note Some destination devices have a longer lag time than others between receiving a signal and displaying that signal Although InstaGate significantly reduces latency in the matrix switcher it cannot reduce the inherent lag time of a device When the system is initially set up each first time switch to an output must go through the lengthy authentication process After the initial authentication the system remembers the destination device and significantly reduces the latency Note f necessary EDID Programmer software located at www amx com is available for re prog
109. he Daylight Savings page and click Accept Clock Manager Daylight Savings Manager Daylight Savings Use these radio buttons to turn daylight savings time on and off default Off Offset Use these drop down menus to specify the amount of time to offset the clock for daylight savings Starts These options allow you to specify when to start using daylight savings time Select a month and time to start from the drop down menus Select Fixed to start daylight savings at a specific Day Month and Time an additional field for Day is provided when this radio button is selected Select Occurrence to start daylight savings at a specified occurrence additional fields for Week of the Month and Day of the Week are provided Ends These options allow you to specify when to stop using daylight savings time Select a month and time to start from the drop down menus Select Fixed to end daylight savings at a specific Day Month and Time an additional field for Day is provided when this radio button is selected Select Occurrence to end daylight savings at a specified occurrence additional fields for Week of the Month and Day of the Week are provided Click Accept to save the changes Changes on the Daylight Savings Manager page take effect immediately Click Cancel to exit the page without saving any changes Clock Manager NIST Servers only available if Network Time is selected The options on the NIST
110. he control panel and the new password sequence must be used to lock and unlock the control panel T From the File menu select Save As and save an xcl file with a new name to the PC We strongly recommend making a duplicate copy every time the file is modified Creating Local Presets A local preset is a predetermined collection of switches on the same virtual matrix to be routed simultaneously Executing a local preset affects only those inputs and outputs specified not the whole system Local presets are defined using XNConnect and can be executed using a control panel local or remote or using BCS commands as part of a macro in APControl 3 0 or APWeb or entered in a terminal emulation program The process for creating local presets involves three dialog boxes that cover managing naming and modifying presets The HDMI UTPro supports a maximum of 16 local presets The instructions following are for creating a local preset For detailed information on modifying and deleting local presets see the XNConnect Help file To create a new local preset 1 Inthe Virtual Matrices view right click the virtual matrix the preset will be created for and select Manage Local Presets from the shortcut menu The Manage Local Presets dialog box opens Manage Local Presets Virtual Matix Number Name Uptima VM 1 Existing Presets r Assigned Switches erect Neca TH Close 2 Click the Name New button The Name New Preset di
111. his drop down menu Re sync period options include 5 minutes 15 minutes 1 hour 2 hours and 4 hours default 1 hour Timezone Select the appropriate Time Zone from the drop down menu Date Use Date fields to manually enter today s date mm dd yyyy Time use Time fields to manually enter the current time hh mm ss Click Accept to save the changes Changes on the Mode Manager page take effect immediately Click Cancel to exit the page without saving any changes Clock Manager Daylight Savings only available if Network Time is selected The options on the Daylight Savings Manager page allows you to enable and disable daylight savings and to specify daylight savings start and end times To adjust Daylight Savings setting in the Clock Manager 1 From the Admin drop down menu select Clock Manager or select Mode from the Clock Manager submenu 2 Under Time Sync select Network Time and click Accept 3 Click the Daylight Savings tab AIT Configuration Manager Admin Daylight Savings Manager View Edit Clock Manager Daylight Savings Settings Mode Manager Daylight Savings NIST Servers Daylight Savings Offset Oon 00 w 00 w hhimm off Starts Ends O Fixed Occurence O Fixed Occurence Month Jan Month Jan Starts 00 i 00 hhmm Starts 00 00 hhmm x Cancel 2 FIG 53 Clock Manager Daylight Savings Manager page 4 Modify any of the settings on t
112. i 22 B 42 b 62 etx 03 23 C 43 C 63 eot 04 24 D 44 d 64 enq 05 96 25 E 45 e 65 ack 06 amp 26 F 46 f 66 bel 07 i 27 G 47 g 67 bs 08 28 H 48 h 68 ht 09 29 l 49 l 69 nl 0a d 2a J 4a J 6a vt Ob 2b K 4b k 6b np Oc 2c L 4c 6c cr Od 2d M 4d m 6d so 0e 2e N 4e n 6e si Of 2f O 4f o 6f dle 10 0 30 P 50 p 70 dc1 11 1 31 Q 51 q 71 dc2 12 2 32 R 52 r 72 dc3 13 3 33 S 53 s 73 dc4 14 4 34 T 54 T 74 nak 15 5 35 U 55 u 75 syn 16 6 36 V 56 v 76 etb 17 7 37 W 57 w 77 can 18 8 38 X 58 x 78 em 19 9 39 Y 59 y 79 sub 1a 3a Z 5a z 7a esc 1b 3b 5b 7b fs 1c lt 3c 5c 7c gs 1d 3d 5d 7d rs 1e gt 3e 5e 5 7e us 1f 3f _ 5f del 7f Bang an Es Increase Your Revenue UNIVERSITY through education knowledge In the ever changing AV industry continual education is key to success AMX University is dedicated to ensuring that you have the opportunity to gather the information and experience you need to deliver strong AMX solutions Plus AMX courses also help you earn CEDIA NSCA InfoComm and AMX continuing education units CEUs Visit AMX University online for 24 7 365 access to Schedules and registration for any AMX University course Travel and hotel information Your individual certification requirements and progress 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA 800 222 0193 e 469 624 8000 469 624 7
113. ield service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord These items should not be manufactured locally since they are generally composed of highly resistive conductive materials to safely drain static charges without increasing an electrocution risk in the event of an accident ESD protective equipment can be obtained from 3M Desco Richmond Technology Plastic Systems and other such vendors Important Safety Information and Instructions When using and installing your AMX product adhere to the following basic safety precautions For more information about operating installing or servicing your AMX product see your product documentation Read and understand all instructions before using and installing AMX products Use the correct voltage range for your AMX product There are no user serviceable parts inside an AMX product service should only be done by qualified personnel If you see smoke or smell a strange odor coming from your AMX product turn it off immediately and call technical support For products with multiple power supplies in each unit make sure all power supplies are turned on simultaneously Use surge protectors and or AC line conditioners when powering AMX products Only use a fuse s with the correct fuse rating in your enclosure Make sure the power outlet is close to the product and easily accessible Make sure th
114. ification or better specification and be rated for 250 MHz or better For cable runs approaching the 100 meter limit Cat6 6e Cat6a or Cat is recommended Itis recommended that the cabling between AMX systems devices be a uniform run of solid core cabling with no patch cables or extensions e Ifa patch cable is required e g between a patch panel and an AMX device the patch cable should be limited to 5 meters total on each end Bestresults have been seen using a Cat6 coupling device for attaching the cables together even when using lower rated Cat5e cabling If running cables together then screened cabling should be used to reduce crosstalk If running Cat5e 6 cables together in a bundle they can only be coupled for a distance of up to 60 meters before they must be separated over the remainder of the run Cat6a and Cat7 which are shielded by definition can be bundled for the entire 100 meter run Transport Layer Throughput max 10 2 Gbps Video Data Rate max 4 95 Gbps Video Pixel Clock max 165 MHz Progressive Resolution Support 480p 576p 720p 1080p and 640x480 through 1920x1200 60 Hz 1600x1200 60 Hz and higher requires reduced blanking Interlaced Resolution Support 480i 576i 1080i Audio Format Support Dolby Digital DTS L PCM Audio Resolution 16 bit to 24 bit Audio Sample Rate 32 kHz 44 1 kHz 48 kHz 96 kHz 192 kHz Signal Type Support
115. ight protection claimed extends to AMX hardware and software and includes all forms and matters copyrightable material and information now allowed by statutory or judicial law or herein after granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen display looks etc Reproduction or disassembly of embodied computer programs or algorithms is expressly prohibited Liability Notice No patent liability is assumed with respect to the use of information contained herein While every precaution has been taken in the preparation of this publication AMX assumes no responsibility for error or omissions No liability is assumed for damages resulting from the use of the information contained herein Further this publication and features described herein are subject to change without notice US FCC Notice The United States Federal Communications Commission in 47 e CFR 15 105 has specified that the following notice be brought to the attention of the users of this product Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance wit
116. ile Transfer dialog NetLinx Studio 2 Click the Add command button to open the Select Files for File Transfer dialog and open the Other tab FIG 64 Use the Other tab if the file s you want to transfer are not included in the open Workspace This tab consists of a display of the different types of files that can be transferred to the Master or System devices on the bus Wii Select Files for File Transfer Current Workspace Other U A Bl A amp W amp BA SII NIE Touchpanel NetLinx Compiled Compiled TP4 Design File Source Co NetLinx So Axcess Sour Touch pa B A m A KPD Keypad User IR KPB Keypad Duet Jar File Touch File Database Builder File Default Communication Settings SE 0000 FIG 64 Select Files for File Transfer dialog NetLinx Studio 3 Select the type of file in this case IRL IRV Files that you want to add to the Transfer List 4 Click the Add button The Open dialog appears with the files type selection already set to IR Files irl irv 5 Locate and select the IRL file that you want to add 6 Click Open a Ifthe selected file has not been mapped to a device the Enter Device Mapping Information dialog is displayed FIG 65 Enter Device Mapping Information Please specify the intended device for C AMX ProjectssPolycomx irl Device Number 5501 Port Number 1 System Number 3 FIG 65 Enter Device Mapping Information dialog NetLinx Studio b Enter the
117. ime will vary For additional information see the Release Notes Caution f for any reason your KIT file transfer should fail continue to retry the transfer until you are successful Do not reboot the HDMI UTPro or change connections until the transfer is complete Failure to complete this operation successfully may require a factory repair of the HDMI UTPro Note For additional information on using NetLinx Studio refer to the Programming Guide NetLinx Integrated Controllers available at www amx com HDMI UTPRO RX NetLinx Programming Overview The HDMI UTPRO RX Receiver recognizes a select number of NetLinx CHANNELs and SEND COMMANDS NetLinx programming is supported only if the HDMI UTPRO RX is connected to the HDMI UTPro a native NetLinx device The main Device SEND COMMANDS are described on page 92 IR SEND COMMANDS are described on page 93 SERIAL SEND COMMANDS are described on page 96 Device Numbering In NetLinx Studio s Online Tree the HDMI UTPro is listed as a device with a single port and each HDMI UTPRO RX Receiver connected to the HDMI UTPro is listed as a separate device immediately following the HDMI UTPro the default device number for the HDMI UTPro is 05500 refer to the Device Numbering section on page 83 for details Note Only RX units that are physically connected to the HDMI UTPro will be represented in the Online Tree The device number for each HDMI UTPRO RX currently connected to th
118. in a rack The system s serial number is located in two places on the enclosure on the left rear and on the left side of the enclosure near the power receptacle The serial number also displays at the end of the product name in NetLinx Studio s ZeroConfig tree Use an earth grounded power cord system with the HDMI UTPro Attach all power cords to a single surge protector and or an AC line conditioner Apply power to the HDMI UTPro enclosure before applying power to its source and destination devices Installation Procedure A flow chart showing the installation sequence is in FIG 9 The procedure on page 28 provides general steps with references to detailed information found in later sections of the manual Attach rack ears and install in rack i Attach input cables and source devices i Attach patch cables and output cables i Attach RXs and destination devices i Attach IR equipment optional i Attach NetLinx and or serial controller i Follow power up sequence i Configure system in NetLinx Studio i Execute a test switch FIG 9 Installation procedure Caution To prevent overheating avoid placing high heat producing equipment directly above or below the enclosure or the Receivers The enclosure requires a minimum of one empty rack unit above and below three empty rack units are recommended Stacking Receivers will not allow
119. in the relevant product page The firmware for each RX is upgraded at the same time as the HDMI UTPro To send a firmware KIT file to the HDMI UTPro 1 Choose Tools gt Firmware Transfers gt Send to NetLinx Device to open the Send to NetLinx Device dialog FIG 58 Send to NetLinx Device Location C Program Files AMX Control Disc Browse for folder containing the KIT file gt Target Dewees SERT 0 Please select a file to send Comm Kit File Transfer Close FIG 58 Send To NetLinx Device dialog NetLinx Studio Reboot Device 2 Click the Browse button to navigate to the target directory in the Browse For Folder dialog FIG 59 Browse for Folder Choose Firmware Directory S AMX Control Disc AMx PI amp C3 Cafe Duet DIP Switch 2 amp C FileTransfer 2 Firmware KIT Files KeypadBuilder KPDesign H NetLinx Studio 2 3 ProCon DCS System Design Library DA TDhiaciand v FIG 59 Browse For Folder dialog NetLinx Studio The Send to NetLinx Device dialog opens The selected directory path is displayed in the Location field Assuming that the specified target directory contains one or more KIT files the KIT files in the selected directory are displayed in the Files list box with the file s last modified date and time FIG 60 Send to NetLinx Device Location C Program Files 4Mx Control Disc Firmware KIT Files
120. ink key cache use either method NetLinx commands Enter SEND COMMAND dvUTPro INSTAGATECLEAR clears the cache and disconnects all currently routed signals Enter SEND COMMAND dvUTPro INSTAGATEPERSIST persists the empty cache Or BCS commands Enter et clears the cache and disconnects all currently routed signals Enter app persists the empty cache Note that the response to the et command is G ev Executing a Test Switch Using BCS Commands To enter BCS commands the system must be attached via the Control DB 9 port using a null modem serial cable to a serial control device running a terminal emulation program The settings on the PC serial communication software and the enclosure must correspond to each other When using a terminal emulation program command characters are entered and sent to the enclosure s CPU when the enclosure responds the command characters appear in the program splash screen When all of the entered characters appear in the splash screen the command has been executed successfully The following test switch procedure routes Input 1 to Output 2 Level 0 disconnects all currently routed signals and clears the cache To execute a test switch using BCS commands 1 Enter the following BCS command line CLOI102T When the T appears the system has successfully executed the command If any other characters appear the command was not successful Verify that the source signal is present visi
121. ion Information The HDMI UTPro systems specify two identical virtual matrices for switching signals VM 0 All and VM 1 Video These two VMs function the same for this product Additional VMs can be created with XNConnect configuration software as one way to deal with sources with limited sink support see page 65 and page 119 Configuration Options The WebConsole can be used to configure the master connection for the HDMI UTPro as well as networking and time settings Refer to the HDMI UTPro WebConsole chapter on page 69 for details Use NetLinx SEND COMMANDS to configure and control the HDMI UTPro Refer to the HDMI UTPro NetLinx Programming chapter on page 83 for programming details Control Options HDMI UTPro systems support two main protocols TCP IP and XNNet protocol used by control panel Several control options are available Multiple control methods can be used on the same system Native NetLinx Interface The HDMI UTPro can be integrated with any NetLinx Central Controller and appears in NetLinx Studio Version 3 or higher is required as a NetLinx device Front Control Panel The HDMI UTPro comes standard with a front control panel Even if another method of control is preferred the control panel can be used for system verification redundant control and troubleshooting AMX Control Devices The HDMI UTPro is compatible with a number of AMX control devices For control programming information see the in
122. is reached Dealing with Sources with Limited Sink Support For sources with limited sink support the following system design considerations and control suggestions are provided System Design Considerations Ifat all possible replace the source device with one with that supports more sinks Ifarepeater is connected between the source and the HDMI UTPro and the repeater is not necessary remove the repeater and connect the source device directly to the HDMI matrix switching input The HDMI UTPro becomes the first repeater and one sink is eliminated allowing you to add one more destination to the system Ifarepeater is connected between the HDMI UTPro and a display device and the repeater is not necessary remove the repeater and connect the display device directly to the UTP RJ 45 output This eliminates the one sink allowing you to add one more destination to the system Example of Reducing Sinks A reduction in sinks can be made by removing unnecessary repeaters either upstream or downstream of the HDMI UTPro Ifa source supports five sinks downstream of the first repeater and the sinks repeaters and destination devices total six removing a repeater will reduce the number to five In this example the source will not transmit the protected content until the number of sinks is reduced to five or less Important f the repeater that is removed is downstream of the HDMI UTPro you will need to clear the input s sink key cache and th
123. is section provides instructions for three common tasks modifying channel names setting the control panel password and configuring local presets For complete coverage of configuration related tasks see the XNConnect Help file Modifying Source and Destination Channel Names If the system is using APWeb for control the names for the source and destination channels displayed in XBar can be customized in XNConnect The custom names labels can be up to 23 characters and cannot contain the following characters lt gt Note The Control Panel can also displays custom names LCD displays 20 characters only To customize the channel names 1 Inthe Virtual Matrices view click the to the left of the Virtual Matrix 2 Click the to the left of the Sources or Destinations folder 3 Select the channel you want to rename 4 Enter the new name in the Name field in the right hand pane and press Enter The new channel name replaces the default channel name in the Sources or Destinations list V XNConnect Untitled XCL Configuration file File Edit View Virtual Matrix Configure Communication Help Du Name field Edit in place Hardware Virtual Matrices Someta TE displays selected channel Lady composite wt Name I_Ch 0004 J pp sources Customized channel name b VCR1 YCR 2 DVD 1 b I Ch 0004 m I Ch 0005 mu I Ch 0006 m 1 Ch 0007 m I Ch 0008 s 1 Ch 0009 mu I Ch 0010 mu I Ch 0011 me I Ch 0012
124. ith the HDMI UTPRO RX Channel numbers assigned to IR SEND COMMAND can be renumbered using IR edit software IR CHANNELs Channel Function 1 96 Generate the IR or serial command assigned to that channel IR SEND COMMANDs HDMI UTPRO RX IR SEND COMMANDs CAROFF Syntax Disable the IR carrier SEND COMMAND DEV CAROFF signal until a CARON Example command is received SEND COMMAND dvRXIR CAROFF Stops transmitting IR carrier signals to the IR port CARON Syntax Enable the IR carrier SEND COMMAND lt DEV gt CARON signals default Example SEND COMMAND dvRXIR CARON Starts transmitting IR carrier signals to the IR port CH All channels below 100 are transmitted as two digits Send IR pulses for the If the IR code for ENTER function 21 is loaded an Enter will follow the number selected channel If the channel is greater than or equal to gt 100 then IR function 127 or 20 whichever exists is generated for the one hundred digit Uses CTON and CTOF times for pulse times Syntax SEND COMMAND lt DEV gt CH lt channel number gt Variable channel number 0 199 channels Example SEND COMMAND dvRXIR CH 18 The IR port on the HDMI UTPRO RX performs the following Transmits IR signals for 1 IR code 11 The transmit time is set with the CTON command Waits until the time set with the CTOF command elapses Transmits IR signals for 8 IR code 18 Waits for
125. l Structure commands are provided below for the EDID Programmer see page 103 and for XNConnect see page 111 PC Requirements for BCS Q Windows XP Professional or Windows 2000 O Terminal emulation program e g TeraTerm PuTTY or HyperTerminal O Serial port To establish external serial control over a null modem serial cable 1 Use a null modem cable that matches the pin diagram in FIG 28 for RS 232 without hardware flow control The AMX equipment requires pins 2 3 and 5 only FIG 28 RS 232 null modem pin diagram no hardware flow control 2 Plug one end of the null modem serial cable into the Control RS 232 port on the enclosure P d Null modem serial cable FIG 29 Attach null modem serial cable to serial port 3 Plug the other end of the serial cable into the serial port on the PC or serial HDMI UTPro controller device DB 9 Port Settings 4 Open the serial communication software and set the PC s port settings to match Baud Rate 9600 the HDMI UTPro default port settings see table to the right In addition to the default baud rate of 9600 the HDMI UTPro enclosure supports baud rates of Data Bits 8 19200 38400 and 57600 The settings on the PC serial communication software Parity None and the enclosure must correspond to each other Stop Bits 1 Flow Control None Caution 7o avoid system damage follow the power up sequence on pag
126. l Structure commands are sent as ASCII characters through the RS 232 port For additional information on BCS commands see the Instruction Manual BCS Basic Control Structure Protocol at www amx com Verbosity Settings The verbosity v settings v0 v1 v2 v3 correspond to the level of detail that will be displayed with v0 being the lowest level of detail and v3 being the highest level Component Identity Settings Detailed information for a single system component can be specified by using its identity i number setting i0 through 15 in the following table Minimal information for all five components can be specified by using the identity number i0 Component Identity Number All Components i0 Enclosure 34 Storage Blocks i2 Communication Interfaces i3 Hardware Boards i4 VM Configuration i5 n the case of the HDMI UTPro Boards refers to the internal structure of the enclosure Default Settings Atsystem boot the scrv0il setting is displayed FIG 70 on page 108 Ifthe verbosity setting is omitted the verbosity level will be the lowest v0 The component setting must be included otherwise entering any of the verbosity settings alone will result in a display equivalent to v0i0 Ifboth settings are omitted during a query scr the information displayed will be at the lowest verbosity level for all components v0i0 FIG 69 on page 106 Using BCS to Access System Dia
127. l authentication can vary noticeably for different source and destination devices Note For additional information on BCS commands see the Instruction Manual BCS Basic Control Structure Protocol on the at www amx com The HDMI Connector s Sink Key Cache If you need to persist the sink key cache on the HDMI UTPro matrix switching input connectors or clear persistence of the cache follow the instructions provided Important These commands apply to the routing state of the entire system In addition all HDMI matrix switching inputs in the system receive the request These commands cannot be sent to specific inputs SEND_COMMANDs The HDMI UTPro supports SEND COMMANDS for saving and clearing the sink key cache on all of its HDMI matrix switching inputs Command to Persist Save Sink Key Cache To persist the Sink Key cache using SEND_COMMANDs 1 Complete the procedure for initializing the system for InstaGate Technology see page 67 2 Enter SEND COMMAND dvUTPro INSTAGATEPERSIST persists the cache Commands to Clear Persistence of the Sink Key Cache To clear persistence of sink key cache using SEND COMMANDs 1 Enter SEND COMMAND dvUTPro INSTAGATECLEAR clears the cache and disconnects all currently routed signals 2 Enter SEND COMMAND dvUTPro INSTAGATEPERSIST persists the empty cache BCS Commands As a backup the HDMI UTPro also supports BCS commands for saving and clearing the sink key cache o
128. l of sources with limited sink support If you decide to do so we strongly recommend contacting technical support to request a modified xcl file or ask for assistance for contact information see page 43 Caution Creating virtual matrices is an advanced feature of XNConnect that should not be attempted unless you are extremely familiar with the program and the AMX Matrix Switcher being configured Important f you find it necessary to modify the file for any reason save a back up copy of the existing configuration file We also recommend providing technical support with a copy of the modified xcl file for future support Example Virtual Channels and Virtual Matrices A system s configuration allows incoming signals from source devices to be routed through the system and out to destination devices For the HDMI UTPro each virtual channel is assigned to a physical connector The virtual input and output channels can then be grouped into virtual matrices that define where the virtual channels can be routed A virtual channel on one VM cannot be routed to a virtual channel on another VM For the HDMI UTPro the virtual channels are assigned to a VM in a sequential pattern Note Because a sequential pattern is used for creating VMs the HDMI UTPro is easiest to configure if sources with the same sink limits are attached to adjacent connectors FIG 77 FIG 77 Example of VMs created for control of sour
129. lect Key The Select Key enters a menu selection and can be used to execute presets LCD Display The LCD displays the Function menu The Function menu and its submenus access the different modes and lists used to control the system Cancel Key The Cancel Key clears an incomplete operation and returns the display to the beginning of a submenu or list Take Key The Take Key instructs the system to execute or disconnect a switch Input Output 1 8 Keys Input and Output Keys 1 8 correspond to the input and output connections on the rear of the enclosure These keys are used to select the input and outputs for routing source signals to destination devices as well as for status and other operations such as locking and unlocking the control panel Power LED The Power LED illuminates to indicate the unit is receiving power Rear Panel Components Power Connector The universal power receptacle accepts all major international standard power sources Note The rating along the sides of the power connector contains important installation information Control Port CPU Bi directional RS 232 Baud rates of 9600 19200 38400 57600 default 9600 DB 9 connector Status LED CPU System status indicator ID Push Button Places the system in NetLinx Device ID assignment mode requires NetLinx Studio Not required for installation LAN 10 100 port Ethernet Native NetLinx Device TCP IP LAN 10 100 Serves built in WebConsole Auto MDI MDI
130. lue of 0 or ALL means all outputs Example 1 SEND COMMAND dvUTPro CI204 Connect input 2 to output 4 Example 2 SEND COMMAND dvUTPro CI300 Connect input 3 to all outputs Example 3 SEND COMMAND dvUTPro C0O0 Disconnect all outputs from inputs Example 4 SEND COMMAND dvUTPro CI201 3 6 7 or SEND COMMAND dvUTPro CI201 3 6 7 Connect one input with multiple outputs Note Multiple outputs in commands can be entered with either comma or space separators HDMI UTPro SEND COMMANDS continued CO lt O gt Returns connection status for the HDMI UTPro Syntax SEND COMMAND lt DEV gt CO lt O gt Variables O output port number 1 8 Outputs 1 8 a value of 0 or ALL means all outputs Example 1 SEND COMMAND dvUTPro C Returns which inputs are connected for all outputs Example 2 SEND COMMAND dvUTPro C1 Returns which input is connected to output 1 Return string is of the form CO II Where O is the queried output port number and I is the connected input number zero if disconnected for example C4 I2 Would show that output 4 was connected to input 2 FWVERSIOND lt D gt Syntax Returns the firmware version SEND COMMAND lt DEV gt FWVERSIOND lt D gt of various HDMI UTPro Variables components D hub component description HUB MAIN The return value is FWVERSION lt version gt if the D and component description are omitted then
131. maining equipment even with programming In those cases the signals will have limited routing options Tip f the signal from some of the equipment can only be routed to part of the destinations due to incompatible EDIDs control for the system can be simplified by creating a separate virtual matrix level for the inputs and outputs involved The remaining sections in this appendix provide information on Determining the need for EDID programming Installing the EDID Programmer Reading and saving EDID data from a destination device e Writing EDID data to an HDMI input connector Determining the Need for EDID Programming Ideally the EDID analysis will have been completed during installation specification If this was not possible but all of the system s devices are now available the most effective way to proceed is to test if the HDMI signal from each of the source devices can be routed through the HDMI UTPro to each of the destination devices If they can then EDID programming is not necessary Steps are provided for using NetLinx SEND COMMANDS or BCS commands to execute switches from each source device to each of the destination devices If you are using a different method of control adjust accordingly Important Do not route a source to all destination devices at the same time unless you know that the source will support all of the downstream sinks see page 61 Otherwise if the source does not support all downstream sink
132. n on page 33 Optional for the Serial port RJ 12 RS 232 Establish serial communication with an external serial control device see Serial Port RJ 12 on page 36 Optional for the Control port DB 9 RS 232 Establish serial communication with an external serial control device see Control Port DB 9 on page 39 Apply power to the system according to the power up procedure see Applying Power and Startup on page 40 Configure the system via the Zero Config utility in NetLinx Studio Version 3 or higher is required and the WebConsole see the HDMI UTPro WebConsole chapter on page 69 Note We recommend using a surge protector and or an AC line conditioner 12 Execute a test switch to make sure the system is working properly see Executing a Test Switch on page 41 Additional Installation Options Werecommend priming the system for InstaGate Technology which will significantly reduce the HDCP latency and interruptions on all displays in the system see page 66 Ifnecessary EDID Programmer software located at www amx com is available for re programming the HDMI connectors see page 101 Important Twisted Pair Cable Recommendations The requirements are the same for the twisted pair cable used with the ICS LAN 10 100 Ethernet connector and with the DXLink RJ 45 connector Twisted pair cable is designed to carry Full HD content over 100 meter 328 ft cables with control For cable sp
133. n all of its HDMI matrix switching inputs This procedure requires a terminal emulation program e g TeraTerm PuTTY or HyperTerminal Command to Persist Save Sink Key Cache To persist the Sink Key cache using BCS commands 1 Complete the procedure for initializing the system for InstaGate Technology see page 67 2 Enter app persists the cache The HDMI UTPro will warm boot and display its boot screen Commands to Clear Persistence of the Sink Key Cache To clear persistence of sink key cache using BCS 1 Enter et clears the cache and disconnects all currently routed signals Note that the response to the Get command is G ev 2 Enter app persists the empty cache HDMI UTPro WebConsole Overview HDMI UTPro has a built in WebConsole that allows you to make various configuration settings via a web browser on any PC that has access to the enclosure The WebConsole consists of a series of web pages that are collectively called the Configuration Manager FIG 41 Click here to log in E ra ud C efresh t p Ion i Configuration Manager Hover mouse here to access the Admin drop down menu Welcome guest IP Settings View Edit IP Settings Hostname Domain Suffix amxinternal ind d DNS1 192 _ 168 40 7 IP Address 1 4 E DD Subnet Mask qz Gatewav 2 D Reboot G Cancel Accept FIG 41 Configuration Manager IP Settings page initial view Minimum Web Br
134. n for this port starts on page 36 Cable adapter information is on page 37 The RJ 12 pinout is on page 38 Serial Port Default Communication Settings The default serial settings are listed in the table below The settings can be altered by sending SEND COMMANDS to Port 2 of the Receiver see page 91 Default Serial Settings Baud Rate 9600 Data Bits 8 Parity None Stop Bits 1 Flow Control None HDMI UTPRO 0808 Product Specifications HDMI UTPRO 0808 Specifications Parameter Value Approvals UL cUL CE FCC Class A RoHS WEEE Humidity 0 to 90 non condensing Operational Temperature 32 F to 113 F 0 C to 45 C Storage Temperature 22 F to 158 F 30 C to 70 C AC Power 100 VAC to 240 VAC single phase 50 Hz to 60 Hz Power Consumption max 110 Watts fully loaded Thermal Dissipation max 375 BTU hr fully loaded MTBF 71 000 hours Dimensions Depth Approximately 12 in 30 5 cm Width with mounting ears 18 9 in 48 0 cm Width without mounting ears 17 4 in 44 2 cm Height 3 5 in 8 9 cm 2 RU Weight Approximately 13 Ib 5 9 kg Shipping Weight 46 Ibs 20 87 kg for complete system kit including 8 RXs 2 shipping boxes Front Panel Components Function Key The Function Key accesses the Function menu on the LCD Control Dial The Control Dial scrolls through menu options and adjusts values such as global preset numbers Se
135. n the upstream transmitter on the source device and an HDMI matrix switching input connector RX and on through the HDMI output connector TX to the destination device includes five steps This applies whether the HDMI matrix switching output is cabled directly to the destination device or cabled through the HDMI transport inputs UTP transport outputs and the HDMI UTPRO RX Receivers before reaching the destination device Five Steps in Content Protection Process 1 The HDMI UTPro uses an authentication protocol to verify that the display device is licensed to receive the content 2 The transmitter on the source device uses authentication protocol to verify that the HDMI UTPro matrix switching input RX and any routed downstream sinks are licensed to receive the content 3 The content is encrypted and transmitted 4 The source device s transmitter periodically verifies that the HDMI UTPro input is still synchronized and capable of decrypting the protected content 5 The HDMI UTPro periodically verifies that the display device s is still synced and capable of decrypting the protected content Note If the source does not support HDCP the display device does not need to support HDCP The unencrypted content from the source is simply routed through the output s to the display device s Unsuccessful Transmission in System Note Be sure the destination devices support the resolution of the source device Ifan HDMI UTPRO 0808 system
136. ndicating that it is ready to accept the switch 5 Press the Take Key Input 1 switches to Output 2 and the keys turn blue 6 Execute additional switches Or Press the Function Key to return to the Function menu Note The panel remains in Change Mode until the Function Key is pressed Changing the Virtual Matrix Selecting Virtual Matrix accesses the VMs that are defined for the HDMI UTPro e The list contains 0 AII and 1 Video unless custom VMs have been created in XNConnect The setting does not need to be changed as the system functions the same for either VM Note Virtual matrices are defined in XNConnect and stored in the system s configuration file If you use VMs to limit control of sources with limited sink support the VMs may need to be changed when you are switching different inputs for information on creating VMs for this purpose see page 119 Changing the virtual matrix does not change the default virtual matrix The system will revert to switching on the default virtual matrix when the power is cycled For information on changing the default virtual matrix see page 57 The example below assumes additional VMs have been created and provides instructions for changing from routing signals on VM 0 to routing on VM 2 a hypothetical VM labeled Custom To change the virtual matrix 1 Press the Function Key The Function menu appears 3 Press the Selec
137. nected to our lighting Products The dimming performance or quality thereof is not warranted due to the random combinations of dimmers lamps and ballasts or transformers d AMX software and firmware included in the Products is warranted for a period of ninety 90 days from the Shipping Date e Batteries and incandescent lamps are not covered under the Limited Warranty f The Warranty Period for AMX AutoPatch EPICA Enova DGX Modula Modula Series 4 Modula Cat Pro Series and 8Y 3000 Product models will continue for the original installation until five 5 years after the issuance of a PDN with respect to termination of the applicable Product model However if the Product is moved from its original installation to a different installation the Warranty Period will automatically become three 3 years from the Shipping Date and if more than three 3 years have elapsed since the Shipping Date the Warranty Period will automatically expire Version Date 11 17 11 Note The complete Warranty is at www amx com Contents ESD Waring PTT C UU 6 Important Safety Information and Instructions eese eene eene 7 Information et directives de s curit importantes eene enne nnne 8 jo Me 9 Overview and General Specifications L2 petebat Fx ru IERERERVE Epub d Ven Via boo E Fev Ev d enun 11 Applicability NOtice sse
138. nfiguration File Once modifications have been made to the configuration file the new file must be loaded onto the system s CPU for the changes to be implemented There are two basic options for loading an xcl configuration file Load the entire file using the Configure All option see Caution below Load part of the file using one of the Configure Special options To determine which configuration option to use see Configure Menu Commands in the Help file When loading any part of a configuration file the matrix switcher must not be actively switching You may want to disconnect any external controllers to make sure that no switches are executed during the loading of the file If applicable you may also want to lock the control panel see page 55 Caution Using the Configure All option will erase any global presets that have already been defined for the system to create global presets from the control panel see page 51 To load an xcl configuration file to the enclosure s CPU Important The matrix switcher must not be actively switching when loading any part of or all of the xcl configuration file 1 Recommended Lock the control panel and or disconnect any external controllers to make sure that no switches are executed during the loading of the file If you have not already done so From the File menu select Save As and save an xcl file with a new name to the PC We strongly recommend making a duplic
139. nnels tab displays 6 channel tabs and the Destination Channels tab displays 8 channel tabs VM 2 displays 1 and 4 and VM3 displays 1 and 3 Manage Virtual Matrix Groupings Virtual Matrix Name i 1 in 1 Signals required in all groupings SignalName Signal Type HDMI HDMI Select a Method Group by Pattern Assign invidvaly Channel tabs Grouped Connectors i Check connector assignments Source Channels Destination Channels je s Signal Connector HDMI HDMI UTP DVI IN me 1 Click Accept Assignments Accept Assignments 21 Click Accept Assignments 22 Repeat Steps 3 through 21 for VM 2 and again for VM 3 See FIG 79 on the next page for results Caution The system must not be actively switching when loading this information onto the system 23 Load the configuration file onto the system see page 117 24 Using Save As under the File menu make a duplicate copy of the modified file with a new name and save it to the PC We strongly recommend making a duplicate copy any time the file is modified The three VMs created for the example on page 119 using the previous procedure are illustrated in FIG 79 below Note that VM 55 at the bottom of the VM list was the original VM 0 discovered on the system and renamed for possible reuse later ES XNConnect HDMI 8x8 xcl File Edit View Virtual Matrix Configure Communication Help Deul Hardware Virtual Matrices Virtual Mati T M
140. ntly store the global preset setting before performing another operation To define a global preset This example defines Global Preset 3 and the example on the next page executes Global Preset 3 1 Route the system to the desired state 2 Press the Function Key The Function menu appears 4 Press the Select Key The Global Preset submenu appears 5 Scroll to Define Global 6 Press the Select Key again to choose Define Global The Define Global list appears zN Scroll to Global Preset 3 eo Press either the Select Key or the Take Key fo Wait approximately ten seconds for the system to store the global preset setting The current routing state can now be recalled as Global Preset 3 and the system returns to the Global Preset submenu 10 Press the Function Key to return to the Function menu To execute a global preset 1 Press the Function Key The Function menu appears 3 4 Press the Select Key again to choose Execute Global The Execute Global Preset list appears 5 6 Press either the Select Key or the Take Key Global Preset 3 is executed and the system returns to the Glo
141. nx Programming 5 5 aepo rots tasa eph erat e snas bb epa a s speras UP E bbXPY PP es PR RR DEP Ue 83 eR e M M 83 Device NUMBING E GB 83 SEND COMMANDS c 85 SERIAL SEND COMMANDS siise 87 HDMI UTPro Firmware Upgrades 5 oaa oot e ERR V ENUUM oA erisia eere 88 OVGIVIGW eres india sie ER ERR RE BYY Na SR ERAN ERN SR NSRRN E REEF ea SRRRRR RSEN TR ERR YRRRSR RI INS RRR RSEN MR NER RA dU aea ES 88 Sending a Firmware KIT File To the HDMI UTPro essseseee eene nene nennt nnne n sese nnne nnne 88 HDMI TPRO RX Netlink Programming 56 e vcvo nc kuo ront pl Dee PREEREE UY BRVEE Ex RERO PP LER Ide EL qd dd pd 91 e H 91 Device NUMBOrING e 91 CHANNELS c O P 92 iz pee Pop 92 IR SEND COMMAN orem 93 SERIAL SEND COMMANDS iedcs e205 EY 96 HDMI UTPRO RX IRL File Transfers sucsscsssusscsnsassvarvounansussnednoiseusunndeusstonivnnsonansosboasaionsonessnes 98 SU M 98 Preparing for IRL File Transfers 5 nicer etae tote aenean sueco eub pa devvsentccssdeuecavecterseveceeiesys 98 Transferring IRL Files se Kroas 99 Appendix A
142. o the Function menu Default Virtual Matrix The factory default virtual matrix for the HDMI UTPro is All It is not necessary to to change the default the two factory VMs switch identically unless you have created VMs for control purposes to manage source devices with limited sinks see page 119 When you choose a new default virtual matrix the system will revert to that virtual matrix each time the system is powered up even if you changed the virtual matrix using the V Matrix list during normal operation The power must be cycled before the default virtual matrix changes are implemented If you want to immediately switch on the default matrix either change the current virtual matrix see page 49 or cycle the power The following example assumes additional VMs have been created and it provides instructions for changing the default virtual matrix from All to a hypothetical VM labeled Custom The V Matrix list contains all VMs that are currently available on the system To change the default virtual matrix 1 Press the Function Key The Function menu appears 2 Locate Setup Options by scrolling with the Control Dial 3 Press the Select Key The Setup Options submenu appears 4 Scroll to Default VM 5 Press the Select Key The Default VM list appears 6 Scroll to 2 Custom T Press the Select Key The display returns to
143. oblem If EDID programming is necessary you have two options Install the EDID Programmer Read the EDID from the destination device and write it to the HDMI input connector Install the EDID Programmer Check the EDID Library file at www amx com search for EDID Library to determine if one of the custom EDID files meets the needs of the equipment The custom EDID files are variants of base EDIDs Write the custom EDID file to the HDMI input connector Installing the EDID Programmer PC System Requirements for EDID Programmer v1 2 0 CL Windows XP Professional Q Minimum Hardware 166 MHz 128 MB RAM 20 MB of free disk space 800x600 display serial port video card with dual outputs Q Recommended Hardware 2 0 GHz 512 MB RAM The installation process requires 20 MB of disk space for the EDID Programmer installer Once installed the EDID Programmer requires 5 MB of disk space We strongly urge the user rot to use video cards with DMS 59 connectors Video cards with DMS 59 connectors have been shown to fail consistently and in the worst case can corrupt an EDID data file A PC with an HDMI DVI or VGA output connector is a good solution Cards with 2 HDMI connectors 2 DVI connectors 2 VGA connectors or cards with a combination of any two of the three HDMI DVI and VGA are also acceptable To install EDID Programmer software 1 Locate and open the installer lt EDIDProgrammer_1 2 exe gt at www amx com
144. ogin information is required only if one or more of the Security Settings are enabled Login Information Username Enter the user name that will be required to log in to HDMI UTPro information if security is enabled default administrator New Password Enter the new password that will be required to log in to HDMI UTPro information if security is enabled default password Confirm Password Re enter the new password in this field Logging Into the Configuration Manager With Security Enabled Login is only required if the Web and or Admin security options have been enabled on the HDMI UTPro To log into the Configuration Manger with security enabled 1 Click the Login link in the upper right corner of the initial page FIG 46 on page 72 The Login dialog box opens Username Password FIG 49 Configuration Manager Login popup page 2 Enter the login information Default Username administrator Default Password password 3 Click the Login button Once you have successfully logged into the Configuration Manager the P Settings page is displayed and can be edited as necessary IP Settings Select IP Settings from the Admin drop down menu to open the P Settings page FIG 50 Use the options on the page to specify network IP settings for the HDMI UTPro Important By default the HDMI UTPro is configured for DHCP when the DHCP check box is not selected th
145. on of an IRO3 Receiver module see page 15 MIO protocol is loaded as the default IR Tx Jack 3 5 mm output port for connection of an IRO1 Emitter module see page 15 The IRL file must be loaded for the destination device see page 98 For information on compatible IR remote controls see page 16 and page 18 HDMI Output Connector HDMI connector connects via HDMI cable to destination device RJ 45 Input Connector RJ 45 connector connects via UTP cable to RJ 45 output connector on the HDMI UTPRO 0808 enclosure Dimensions 3 8 in 9 69 cm depth 6 in 15 24 cm width 1 in 2 54 cm height Weight per Module Approximately 1 5 Ibs 0 68 kg for shipping weight see enclosure specifications We recommend using a regulated power supply for the HDMI UTPRO RX If you exceed the specified voltage level for the power jack on the RX the warranty will be void AMX reserves the right to modify its products and their specifications without notice Common Applications Whether your displays are across the room on the other side of the house or in a classroom down the hall your sources can be distributed to up to 8 different displays located remotely In addition since UTPRO signals are carried over commonly available Unshielded Twisted Pair UTP cable the HDMI UTPRO 0808 is also an extremely cost effective solution to install Configuration Information and Control Options Routing Configurat
146. onnected from the input for the source device 4 Onthe PC open a terminal emulation program e g TeraTerm PuTTY or HyperTerminal and enter Get to clear any keys for supported sinks that may be cached within the InstaGate layer Note that the response to the Get command is GeV Note During this process the destination device must be connected directly to the output of the HDMI UTPRO RX which is connected to the matrix switcher and not going through additional equipment e g a repeater 5 Execute a switch to the first display device connected to the HDMI UTPRO 0808 enclosure i e add a sink to the source A delay in the display of the video image of approximately 3 to 10 seconds can be expected due to the source engaging the display device for the first time initialization of HDCP authentication It is normal for the remaining monitors to lose and then regain content as each new output is added 6 Once a stable video image is seen at the destination device continue routing the source to one additional output at a time i e add each new sink to the source one at a time until one of the following occurs be sure to wait for the HDCP validation process and the resulting stable image to show each time before adding another output Ifthe source fails to validate a destination device and the image is lost the number of sinks the source supports is equal to the total number of sinks that properly displayed the image before all
147. operation and returns the display to the beginning of a submenu or list The Cancel Key cannot undo a completed operation i e an operation followed by the pressing of the Take Key Important f the Cancel Key flashes an error has occurred a flashing Cancel Key must be pressed before continuing Take Key The Take Key functions much like the Enter Key on a computer keyboard Pressing the Take Key instructs the system to execute or disconnect a switch Prior to pressing the Take Key the individual operation components are selected by pressing the appropriate keys Input Keys 1 8 and Output Keys 1 8 The Input and Output Keys correspond to the input and output connections on the rear of the enclosure These keys are used to select or deselect the inputs and outputs for routing source signals to destination devices as well as for status operations Input Keys are also used for locking and unlocking the control panel When an Input or Output Key is pressed the channel name e g O_Ch 0003 for Output 3 displays on the LCD Hold the key down to display the name longer Note Custom channel names can be created in XNConnect see page 113 The Input and Output Keys illuminate depending on the mode the type of operation the HDMI UTPro is in e Blue key indicates that it can be selected as part of the current operation e White or flashing white key indicates that it has been selected and that further action is required to comple
148. ou exceed the specified voltage level for the power jack on the RX see page 22 the warranty will be void 4 Apply power to the HDMI UTPRO RX Receivers 5 Apply power to the source and destination devices The Power indicator on the front of the enclosure illuminates green indicating that the enclosure is receiving power The system is ready for a test switch see the section below Note For information on checking the software version see page 56 Control Panel Startup After applying power and turning on the enclosure the LCD on the control panel illuminates and displays the Function menu screen FIG 30 The system is ready for a test switch see the section below Power indicator FO FO Function menu screen s Functions FIG 30 Control panel startup screen Executing a Test Switch For the HDMI input connectors the system stores sink information when a switch is executed and retains that information even after the switch is disconnected Therefore we recommend becoming familiar with how HDMI switching works in the HDMI UTPro by reading the Setting Up HDMI Systems chapter see page 60 before executing a test switch Then execute the test switch to verify the system is working correctly disconnect the test switch and clear the sink key cache see page 68 before finishing the in
149. owser Requirements Microsoft Internet Explorer 7 0 or higher Firefox 3 68 or higher or any other web browser compatible with these browsers Note The instructions in this chapter assume that the HDMI UTPro has established an active connection to a LAN and is receiving power see page 35 Determining the IP Address of the HDMI UTPro The HDMI UTPro features a built in zero configuration networking client that allows you to determine the unit s IP address via Bonjour or a similar zero configuration client Zero configuration or Zeroconf also known as Bonjour technology provides a general method to discover services on a local area network In essence it allows you to set up a network without any configuration Accessing Zero Config Information in NetLinx Studio 3 0 NetLinx Studio version 3 0 or higher features a Zero Config tab in the Workspace Window This tab provides Zero Config networking functionality within NetLinx Studio The following assumes that the HDMI UTPro resides on the same LAN as the PC running NetLinx Studio and the NetLinx Master to which the HDMI UTPro is connected To determine IP address by accessing the HDMI UTPro via Zero Config in NetLinx Studio 1 InNetLinx Studio v3 0 or higher left click the Zero Config tab on the Workspace Bar to open the tab 2 Right click anywhere in the Workspace bar and select Refresh Zero Config List to generate an initial listing of all Zero Config devices that have been
150. ports Preparing for IRL File Transfers To prepare for IRL file transfers 1 e nonus Verify you have the latest version of NetLinx Studio on your PC Use the Web Update option in NetLinx Studio s Help menu to obtain the latest version Alternatively go to www amx com and login as a Dealer to download the latest version Download the applicable IRL file from www amx com Partners Search Devices to your PC Verify that an Ethernet ICSNet cable is connected from the NetLinx Master to the network and that the HDMI UTPro is connected to the network via the LAN 10 100 port Verify that the target Receiver is connected to the HDMI UTPro Verify that the NetLinx Master is powered On Launch NetLinx Studio and open the Online Tree Determine the Device Number assigned to the target Receiver For details see the Device Numbering section on page 91 The Online Tree Online Tree tab of the Workspace Window displays information about each online device Use the File Transfer tool in NetLinx Studio to map IRL files to one or more HDMI UTPRO RX Receivers connected to an HDMI UTPro Transferring IRL Files To send an IR Library IRL file to the HDMI UTPRO RX 1 Choose Tools gt File Transfer to open the File Transfer dialog FIG 63 Ns File Transfer Send Receive Down X Remove X Removes ET Ed Load Options Quick Load Load List Save List Remember Last Items Transferred FIG 63 F
151. ptions submenu Software Version to display software version information for the control panel Default VM to change the factory default virtual matrix Reload Config to load local presets information to the control panel after they are created in XNConnect Note The submenu options Default VM and Reload Config do not normally apply to the HDMI UTPro unless the configuration file has been modified see page 110 and page 119 Checking the Software Version Software Version Screen The Software Version screen provides the following information Driver control panel s firmware version Built date the control panel s software was built Host software version of the initial operating system IOS for the control panel XNet ID control panel s XNet device number FP Link baud 115200 indicates a front control panel and the baud rate To check the software version information for the control panel 1 Press the Function Key The Function menu appears Control Dial 3 Press the Select Key The Setup Options submenu appears 4 Press the Select Key again to choose Software Version The Software Version screen appears Version number 5 Scroll to see additional Software Version information 6 Press the Cancel Key to return to the Setup Options submenu Or Press the Function Key to return t
152. r a DCE interface with female connection Serial port as DCE interface with female connection DB 9 Serial Port Pinouts female connector 5 9 Q 5 RS 232 CM 3 Pin 2 TX signal Li 2 Pin 3 RX signal y 1 Pin 5 GND Female FIG 26 DCE interface with female connection Serial Port RJ 12 Pinout The following table provides the pinout configuration for the RJ 12 connector Serial port on the HDMI UTPRO 0808 and also on the HDMI UTPRO RX Receiver RX RJ 12 Pinout Function Abbreviation RJ 12 Connector Data Set Ready DSR Pin 1 TOP Transmit Data TD or TX or TXD Pin 2 Receive Data RD or RX or RXD Pin 3 Signal Ground GND Pin 4 FRONT Ei Signal Ground GND Pin 5 4 6 Data Terminal Ready DTR Pin 6 To connect an external serial device HDMI UTPro 1 Plug the RJ 12 end of the adapter cable into the Serial port on the HDMI UTPro RJ 12 Port Settings or Receiver Baud Rate 9600 2 As needed Connect cable adapter s per the desired Cable Kit option on the Data Bits 8 previous page Parity None Stop Bits 1 3 Plug the DB 9 end of the adapter cable or the end cable adapter into the serial Flow Control None port on the external device 4 Check to be sure that the device s serial port settings and serial port settings on the enclosure see table to the right correspond to each other If necessary the default settings on the HDMI UTPro can be changed see p
153. raTerm PuTTY or HyperTerminal 3 Enter def to restore the configuration 4 Wait for a V to be returned may take several seconds Device Discovery Support XNConnect v2 10 0 supports Device Discovery firmware v1 4 0 or higher is required Typically the default configuration string generated by XNConnect is all that is necessary However certain conditions may warrant a custom string such as the need to limit the VMs that are available for control by the AMX control system Or a need may exist to limit the features available for a system e g omitting the ability to adjust input gain but leaving support for output volume To customize the configuration string see the XNConnect Help file topic Device Discovery Config String Input Appendix D Creating Virtual Matrices Applicability Notice This appendix applies to XNConnect version 2 10 0 XNConnect s version information is found under its Help menu Overview The HDMI UTPro Matrix Switcher is pre engineered at the factory It is configured and ready to switch once the source devices receivers and destination devices are attached The HDMI UTPro systems specify two identical virtual matrices for switching signals VM 0 All and VM 1 Video These two VMs function the same for this product Creating new virtual matrices is an advanced feature of XNConnect The configuration file does not need additional virtual matrices unless you decide to use them to limit contro
154. ramming the HDMI connectors see page 101 We recommend using either of the following procedures at installation or whenever source and or destination devices are changed so that the system is primed to accept all destinations given any limitations on the number of sinks each source supports see page 61 To initialize prime system for InstaGate Technology with control panel or software Note The following process can take up to as much as a minute and a half for each one to all routing command to complete It is normal for the remaining monitors to lose content as each new output is added 1 Check to be sure all source and destination devices attached to the HDMI UTPro are powered up 2 Route each input to all of the outputs Or Route each input to all of the runtime intended outputs Time for initial authentication can vary noticeably for different source and destination devices To initialize prime system for InstaGate Technology using BCS commands 1 Check to be sure all source and destination devices attached to the HDMI UTPro are powered up 2 Plug one end of a null modem serial cable into the Control RS 232 port on the enclosure The pinout for the DB 9 connector is 5 GND to 5 GND 2 RXD to 3 TXD and 3 TXD to 2 RXD 3 Plug the other end of the serial cable into the serial port on the PC HDMI UTPro 4 Opena terminal emulation program e g TeraTerm PuTTY or HyperTerminal Serial Port Settings 5 Select
155. rations can be performed e g when in Status Mode you can select various inputs to check the status on without having to repeatedly put the control panel into Status Mode This section provides an overview of the menus and modes Detailed information and instructions on the individual modes are provided in the remainder of the chapter Use the Control Dial and Select Key to navigate the Function menu submenus and lists The menus are loop menus each menu returns to the first item after you scroll past the last item Function Menu Options The Function menu FIG 34 and its submenus access the different modes and lists used to control the system Adjust Audio does not apply to the operation of the HDMI UTPro Local presets must be created in XNConnect before this option appears FIG 34 Function menu options The Function menu and its submenus access the following modes and lists Change Selecting Change places the system in Change Mode The control panel must be in Change Mode to execute switches While in Change Mode select the Input and Output s Keys followed by the Take Key to execute Switches see page 48 Virtual Matrix Selecting Virtual Matrix accesses the VMs that are defined for the system The list contains 0 All and 1 Video The setting does not need to be changed as the system functions the same for either VM The exception is if you create VMs to manage control of sources with limited sink support
156. receivers 8 desktop power supplies Q Standard US power cord if shipped within the US 0 Rack ears with 8 screws per kit Q Other enclosure products as needed The documentation includes C AMX HDMI UTPRO 0808 Twisted Pair Dist Kit Quick Start Guide Shipping boxes are marked as Box of where the first blank is the box number and the second blank is the total number of boxes in the shipment Unpacking Tips C Before fully unpacking the enclosure inspect the shipping box for any signs of damage Ifa box is partially crushed or any sides have been broken open notify the shipping agency immediately and contact your AMX representative see the warranty at www amx com Q Once unpacking is complete closely check the physical condition of the enclosure O Collect all documentation Note Please save the original shipping container and packing materials AMX is not responsible for damage caused by insufficient packing during return shipment to the factory Shipping boxes are available contact your AMX representative for details System Diagram The diagram in FIG 8 illustrates a basic A V distribution system using an HDMI UTPRO 0808 Matrix Switcher and eight HDMI UTPRO RX Receivers Important Each HDMI matrix switching output connector must be connected with HDMI patch cable provided to its corresponding HDMI transport input connector 1 to 1 2 to 2 etc HDMI HDMI HDMI HDMI HDMI HDMI HDMI HDMI Source Device Source D
157. rections Sequential Available Signals 3e Signals with Connector Groupings Signal Connector Enclosue Physical Matrix aiti o Select signal Available Connectors hn x Click Assign Signal Assign Signal gt gt 13 Select the HDMI signal from the Available Signals list 14 Click Assign Signal 15 Click OK The Manage Virtual Matrix Groupings dialog box opens again 16 Under Select a Method click Group by Pattern this time through the destinations will be assigned 17 Specify the following parameters for the output channels Under Pattern Type select Sequential Under Channel Type select Destinations Only From the Starting Channel drop down list select the first channel number 1 to be included When you create VM 2 select 1 for the channel number When you create VM 3 select 5 for the channel number From the Number of Channels to Create drop down list select the number of channels 8 When you create VM 2 select 4 for the number of channels When you create VM 3 select 3 for the number of channels 18 Select the HDMI signal from the Available Signals list 19 Click Assign Signal and click OK The Manage Virtual Matrix Groupings dialog box opens again 20 Under Grouped Connectors check the virtual channel assignment for each connector by selecting the Source and Destination Channels tabs For VM 1 the Source Cha
158. rectly to the LAN Determining IP address for HDMI UTPro The HDMI UTPro features a built in zero configuration networking client that allows you to determine the unit s IP address for the HDMI UTPro WebConsole via Bonjour for Windows or a similar zero configuration client Zero configuration or zeroconf also known as Bonjour technology provides a general method to discover services on a local area network In essence it allows you to set up a network without any configuration To determine the DHCP IP address that the network assigned to the HDMI UTPro in Step 3 of the previous instructions you can access the unit via NetLinx Studio NetLinx Studio version 3 0 or higher features a Zero Config tab in the Workspace window This tab provides Zero Config networking functionality within NetLinx Studio Note Refer to the NetLinx Studio online help for details on using Zero Config The following assumes that the WebConsole connection LAN 10 100 port is to the same LAN as the PC running NetLinx Studio and the NetLinx Master for the HDMI UTPro To determine the IP address by accessing the HDMI UTPro via Zero Config 1 In NetLinx Studio v3 0 or higher left click the Zero Config tab on the Workspace Bar to open the tab Workspace Bar k AIK HDMT UTPRO 0808 102497019x10310 Cu wTerget lecal 192 168 4450 Configuration Manager Welcome guest HDMI UTPro IP address for HDMI UTPro IP Address S
159. routed is supported by all of the display devices the result would be a good image on each display If the source signal being routed is not supported by a display device the result would be either a badly distorted image or no image at all To address these issues the HDMI UTPro comes with one EDID EEPROM chip per input connector which has been pre loaded with an AMX AutoPatch EDID set This EDID set consists of some of the most common EDID settings in use today including VESA Established Timings encompassing 8 resolutions at a variety of refresh rates and 8 additional Standard Timings encompassing 8 resolutions and refresh rate combinations In many cases the matrix switcher can be used straight out of the box with no adjustments see Determining the Need for EDID Programming on page 102 The EDID Programmer software has been provided for cases where additional in field programming of the EDID chips is needed The EDID Programmer can be used for the following Reading and saving EDID data in Hexadecimal from a device e Writing EDID data to the HDMI UTPro input connector s associated EDID EEPROM Note Any analysis or editing of the EDID data necessary to support the equipment specific to your installation will need to be done separately prior to using the EDID Programmer A variety of freeware tools can be found on the web to help with these tasks Keep in mind that the EDID information for some equipment may not be compatible with the re
160. rresponding Disconnected Channels list the input or output will be disconnected when the local preset is executed Disconnecting an input will disconnect a outputs it is connected to 9 Repeat Steps 6 7 and 8 for all switches and or disconnects to be included in the preset Note For information on the other buttons and preset modifications press F1 while the Manage Local Presets dialog box is open 10 After all switches for the preset have been assigned click OK and then close the Modify Local Presets dialog box 11 Define additional local presets by repeating the steps Caution The system must not be actively switching when loading this information onto the system 12 Load the xcl configuration file onto the system see the next page If the xcl configuration file has been previously loaded to the system and local presets are the only modifications that have been made to the xcl file select Configure Configure Special Virtual Matrix Configure All VM Local Presets Ifthe xcl file is being loaded for the first time assumes an automatically constructed configuration is on the CPU select Configure Configure All 13 From the File menu select Save As and save an xcl file with a new name to the PC We strongly recommend making a duplicate copy every time the file is modified 14 If applicable Reload the xcl file from the CPU to the control panel according to the directions on page 58 Loading an xcl Co
161. s the result will be that all of the destinations do not display an image SEND COMMANDs To determine if EDID programming of HDMI matrix switching inputs is necessary 1 Enter SEND COMMAND dvUTPro CLOI101 switches Input 1 to Output 1 2 Check the destination display to verify that the picture is present making note if it is not 3 Enter SEND COMMAND dvUTPro INSTAGATECLEAR clears the cache and disconnects all currently routed signals 4 Repeat Steps 1 through 3 to switch Input 1 to each of the remaining outputs CLOI102 CLOI103 etc 5 Repeat Steps 1 through 4 to switch each of the remaining inputs to each of the remaining outputs 6 Enter SEND COMMAND dvUTPro INSTAGATEPERSIST persists the empty cache PE ply Important f any destinations do not display a picture or the image is inaccurate distorted washed out pink or green or flickers or displays a format incompatibility message analysis or editing of their EDID data may be necessary prior to using the EDID Programmer A variety of freeware tools can be found on the web to help with these tasks Once any necessary EDID programming is completed we recommend priming the system for InstaGate Technology which will significantly reduce the HDCP latency and interruptions on all displays in the system see page 66 BCS Commands To determine if EDID programming of HDMI matrix switching inputs is necessary Enter
162. s 5 2 c260e cckdeesissei eb vitededeccestehdveSsesotsedeedeccseeideccsvostuauabteescesdsuseversbeseuniaececetterseeeetede evo 11 Product pncrscct OTI R 11 HDMI UTPro Front Panel Components ssccsccccsssscssesssssssssssecceesssscssssssssssssssssccessssesssssessnsssessssceseees 12 HDMI UTPro Rear Panel Components eet e ettet nennen o sinss eee ione ae na eod as Ee ope biete bad Re reda nen 12 HDMI UTPRO RX Receiver M 15 HDMI UTPRO 0808 Product Specifications sscccccsssssessscsssscecessssssssecsessssseeseescssseeeesssssseesessssseeeesees 17 Digital Video HDMI Specifications 2 2 lt eseccccsscecteceresecucecetssouteccnstiverseceseesetcepeseaveceterssdactstessevtenuececsens 19 HDMEUTPRO RX Specifications 5 1 e Lee aaas aee a eU rua bo Ee kae ape Ee knee eU pana Due Seno Pansa eain oec RE ARTEKS Iesi 22 ie Tunes Dti 22 Configuration Information and Control Options eese eene eene nennen nennen tnnt senten nannten nent 22 System Diagnostics Programmer s Interface sssccccssssesccsscssssecssssssssecesscssseeeeesscsseceessossseeceessosaeeees 23 lnistallation and SSUIP scssisivenseosandcaanssudsswusnsancandiowonnouncusehowessdusnuncsduensssonssusioanevbanczenionsineiadis 24 Site RECOMMENAALIONS cesevecciscsesicscec M 24 Gen
163. savedtceness 112 Navigating the Interface me 112 Modifying an xcl Configuration File esee eene nenne eene nennen nennen nns est etant ns sese etn nnne 113 Loading an xcl Configuration File 5 0 2e irren epoo deer eerte eiit ker Ear ee apo ER io gu tee ei Segen adus 117 Device Discovery SUPPOTt ccccccceseeesseeeeeeeeeeseesauaaeaeeeeceeeeccssssscesseeseeeseseeessseeseeseeseseseasaaoasoossooaaes 118 Appendix D Creating Virtual Matrices aseiier retia rer rato bER E erra bi PR EE VI dose RUE oe eras Es SUE E Ee bin 119 oi 119 Creating a New Virtual Matrix 2 rerit rone e Ie Ru RE ERR EE HE PREIS La e HEURE EE RE HR E K X RE AA REAS aS ORENSE 120 Appendix E ASCII Hex Conversion i i re batte pe EUU Eb HERE PEE QUEE Ip PE FEVER VEO ERR U E RER E REDE CREE M Ee Mda 125 ESD Warning To avoid ESD Electrostatic Discharge damage to sensitive components make sure you are properly grounded before touching any internal materials When working with any equipment manufactured with electronic devices proper ESD grounding procedures must be followed to make sure people products and tools are as free of static charges as possible Grounding straps conductive smocks and conductive work mats are specifically designed for this purpose Anyone performing field maintenance on AMX equipment should use an appropriate ESD f
164. see page 119 Status Selecting Status places the system in Status Mode While in Status Mode signal status can be verified to confirm correct routing or routing to multiple outputs without risk of accidentally executing a switch see page 51 Disconnect Selecting Disconnect places the system in Disconnect Mode While in Disconnect Mode select the Input or Output Key s followed by the Take Key to disconnect switches see page 50 While in Disconnect Mode the control panel does not indicate the current routing of selected inputs or outputs Setup Options Selecting Setup Options accesses this submenu s option for checking the Software Version see page 56 Two submenu options Default VM Virtual Matrix and Reload Config do not normally apply unless the configuration file has been modified see page 110 and page 119 Lock Panel Selecting Lock Panel places the panel in Lock Mode at which time the password is entered to lock the panel Locking the control panel limits access which can prevent accidental switches see page 55 Adjust Audio This submenu and the options under Adjust Audio do not apply to the HDMI UTPro Global Preset Selecting Global Preset accesses this submenu s options Execute Global Presets and Define Global Presets see page 51 Local Preset Selecting Local Preset accesses local presets that can be executed see page 115 Working With the Function Menu
165. ssutneesescouusbceseyseadsscstuveuvcccetevbipsaivoesoSansensves censors 44 Function Menu Overview and Options c sssssscccccessssssessssssssssssccessesssscesssssssssssecesesssessssssessssssssseeeeees 46 Executing Switches Change Mode csssssssssssccssssscscccsssssssssssscccessssssscessssssssesececesssssssosssssssseesseaees 47 Changing the Virtual EL e 49 Disconnecting Switches Disconnect Mode cccccccccccccccescesesesessssssssssssscesssecssceeceseeseeeecceseeseesssesssseeees 50 Verifying Signal Status Status Mode vcc scscccscsisesccdtsecusesectecesscteccseesceuttescecosestcesesssccnecstupsutacceessepteceseasons 51 Defining and Executing Global Presets Global Preset Mode ssseseeecccceceeeceeeeeecescseneceeeeeeeeeees 51 Executing Local Presets Local Preset Mode sssesessesesececeeeeeeseseeseesssscceeeeeceeceseseeeeeessecsseeeceeeeeees 54 Locking and Unlocking Lock Mode cc ss ccessessoccessesesesusssvsunssseccocesesecuaesesneseecssetesedcersesesnsensestuacsooceeeees 55 Setup OPtlONs m 56 System Error Codes on Control Panel LCD eeeeeeeeeeeeeeeeeeeee eene eene eene nnn nn nnne sene nter 59 Setting Up HDMI Systems iei pete ra Urb eh eh t Paben eV E Pk bel ap ue ERES MEER RO LIRE Po HERR Ue EVER S TEE AS ERa Eus 60 P NeTelre jerhadibris c 60 Ciel lal re
166. stallation We suggest executing a test switch to verify the system is working properly before attaching all inputs and outputs Aside from having cables attached the system is ready to execute switches when it ships from the factory The first two source and destination devices must be cabled according to the directions on page 31 After the devices are connected power must be applied to the enclosure and then to the devices before executing a test switch A test switch can be executed from any control method you plan on using with the system Instructions for executing a test switch with the control panel and with BCS commands are provided The following test switch procedure routes Input 1 to Output 2 Level 0 disconnects all currently routed signals and clears the cache Executing a Test Switch Using the Control Panel To execute a test switch from the control panel 1 Press the Function Key The Function menu appears 2 Press the Select Key to choose Change This places the system in Change Mode available Input and Output Keys turn blue 3 Press Input Key 1 Input Key 1 flashes indicating that it is ready to switch Any outputs currently connected to Input 1 will turn white 4 Press Output Key 2 Output Key 2 illuminates indicating that it is ready to accept the switch 5 Press the Take Key Input 1 switches to Output 2 and the keys turn blue 6 Clear the s
167. struction manual for the specific interface Third Party Controllers A third party controller can also be attached to the Control DB 9 serial port on an HDMI UTPro enclosure note that this port cannot provide the additional NetLinx functionality which is available through the LAN 10 100 port If using a third party controller see the controller documentation for operating instructions System Diagnostics Programmer s Interface The HDMI UTPro displays system information in its splash screen for diagnostic purposes The information indicates the current status and well being of the system components The splash screen can be accessed using a terminal emulation program e g TeraTerm PuTTY or HyperTerminal For additional information see Appendix B on page 106 Installation and Setup Site Recommendations When placing the enclosure follow the recommendations and precautions in this section to reduce potential installation and operation hazards Environment Choose a clean dust free preferably air conditioned location Avoid areas with direct sunlight heat sources or high levels of EMI Electromagnetic Interference To make control panel operations easier mount the enclosure with the control panel in the rack at eye level Chassis Accessibility Make sure the front and rear panels of the enclosure are accessible so that you can monitor the LED indicators Leaving adequate clearance at the rear will also allow
168. t Key The V Matrix list appears 4 5 Press the Select Key to enter your selection The display returns to the top of the V Matrix submenu VM 2 becomes the new virtual matrix used for all operations VM used for all operations 6 Press the Function Key to return to the Function menu The HDMI UTPro is ready to make changes on VM 2 The HDMI UTPro will remain on VM 2 for all operations until the virtual matrix is changed or power is cycled to set the virtual matrix as the default see page 57 Disconnecting Switches Disconnect Mode Disconnecting a switch deactivates the connection between an input source and one or more output destination devices Disconnecting an input disconnects all outputs currently receiving that source signal An output can only be connected to one input therefore disconnecting an output will only disconnect the connection between the output and the input that is routed to it You can disconnect a switch by selecting either inputs or outputs from the control panel Inputs and outputs can be selected in the same disconnect command Although switches can be disconnected when the panel is in Change Mode the advantage of using the Disconnect Mode is that it can be used to quickly disconnect multiple outputs receiving a signal from the same input by disconnecting the input or from different inputs by disconnecting
169. tach an HDMI cable from the first source device to the first HDMI matrix switching input connector 2 Attach one end of an HDMI patch cable provided to the first HDMI output connector 3 Attach the other end of the HDMI patch cable to the first HDMI transport input connector 4 Repeat Steps 1 through 3 for the remaining source devices be sure each patch cable is connected to corresponding numbers 2 to 2 3 to 3 etc The number for the HDMI matrix switching output connector and number for the HDMI transport input connector must match for each patch cable g Attach a UTP cable to the first UTP RJ 45 transport output connector 6 Attach the other end of the UTP cables to the RJ 45 input connector on the first HDMI UTPRO RX Receiver For mounting information for the Receivers see page 15 7 Repeat Steps 5 and 6 for the remaining Receivers 8 Connectthe HDMI UTPRO RX Receivers to the destination devices using HDMI cables IR Control Optional For information on the equipment needed for IR control see page 16 IR Receiver FIG 15 IR Receiver FG IRO3 not included To connect an IR Receiver to the HDMI UTPRO RX Receiver 1 Connect the IR03 IR Receiver FG IR03 cable to the IR Rx port on the Receiver 2 Run the cable and attach the IR receiver bud so that it has a clear line of sight with the intended remote control device 3 Repeat Steps 1 and 2 as necessary for additional IR remote units IR Emitter FI
170. te activity and that the Ready LED is illuminated Q Be sure the LED indicators on the NetLinx Master are functioning Q Ping the system i e at the DOS prompt enter ping XXX XXX XX XX where XXX XXX XX XX is the HDMI UTPro IP address For an example of a typical response showing verification of communication with the HDMI UTPro see FIG 55 Command Prompt Microsoft Windows XP Version 5 1 2666 lt C gt Copyright 1985 2661 Microsoft Corp H gt ping 192 168 44 58 Pinging 192 168 44 58 with 32 bytes of data Reply from 192 168 44 58 TTL 64 TTL 64 5 z TTL 64 Reply from 192 168 44 58 bytes 32 time lt ims TTL 64 Ping statistics for 192 168 44 58 Packets Sent 4 Received 4 Lost loss Approximate round trip times in milli seconds Minimum Bms Maximum ms Average Gms FIG 55 Example of typical response when system is pinged Try the following Q Try connecting to the WebConsole again Q If the WebConsole still does not open you may need to add an exception in the Proxy Setting dialog box see instructions on the next page Tip A so check Installation Troubleshooting on page 43 and the troubleshooting information in the documentation for the NetLinx Master HDMI UTPro WebConsole Changing the Proxy Setting If the HDMI UTPro does not open you may need to add an exception in the Proxy Setting dialog box The instructions below apply to Internet Explorer To change these s
171. te the operation A white key can also indicate routing status White keys can be deselected When a key is flashing white it cannot be deselected and does not display label information on the LCD when pressed to clear the operation press the Cancel Key e Non illuminated key is not available for the current operation Key State Example Selected key flashing white Available keys illuminated blue Selected keys illuminated white FIG 32 Example of key states during Change Mode In the Key State example in FIG 32 Input 3 is flashing white indicating that it was selected first Outputs 3 6 and 7 are illuminated white indicating that they have also been selected and can be deselected The switch from Input 3 to Outputs 3 6 and 7 will be executed when the Take Key is pressed Power LED The green Power LED illuminates when the HDMI UTPro is receiving power Function Menu Overview and Options The Function Menu is displayed on the control panel LCD screen and provides access to various control and setup options for the HDMI UTPro FIG 33 Use the Control Dial to Use the Select Key to scroll through the options select options in the in the Function Menu Function Menu Function Menu displayed on LCD screen FUNCTION FIG 33 Function Menu displayed on the control panel LCD screen The modes that apply to the HDMI UTPro are Change Disconnect Status Lock and Global Preset While in a mode the same type of ope
172. the COM port and set the settings to match the default ones in the HDMI UTPro Baud Rate 9600 Serial Port Settings table to the right Data Bits 8 Click OK c w 6 i 7 Parity None to the HDMI UTPro Apply power to the UTPro Stop Bits 1 A short splash screen appears Flow Control None Important As you enter each of the commands in Step 7 check to be sure all destinations display stable video If a destination sink does not support HDCP its display will turn solid red If any of the commands fail try routing the input to each output individually T Enter the following sequence of commands which routes each source to all destinations Each one to all command can take up to as much as a minute and a half to complete It is normal for the remaining monitors to lose and then regain content as each new output is added CIIO T QGIZO T CI3O T QGIJO T CIS5O T CI60 T CI7O T CI80 T Or Route each input to all runtime intended outputs with BCS commands As the process is completed the keys for the destination devices are stored in the HDMI UTPRO 0808 enclosure s sink key cache for the input The HDMI UTPro caches the keys and continuously sends them to the source in a cumulative manner even if the source is only connected to a single output at a time If that single input has been switched to more of the outputs than its sink key cache will support the source device will fail Time for initia
173. the command will return the version number of the HDMI UTPro INSTAGATECLEAR Syntax Clears persistence of the SEND COMMAND DEV INSTAGATECLEAR Sink Key cache on the Example HDMI UTPro SEND COMMAND dvUTPro INSTAGATECLEAR Clears persistence of Sink Key cache on HDMI UTPro INSTAGATEPERSIST Syntax Stores persists the current SEND COMMAND DEV INSTAGATEPERSIST Sink Key cache on the HDMI Example UTPro SEND COMMAND dvUTPro INSTAGATEPERSIST Stores the current Sink Key cache on HDMI UTPro RESET Performs a soft boot on the HDMI UTPro Syntax SEND COMMA Example SEND COMMAND dvUTPro RESET Reboots the HDMI UTPro D lt DEV gt RESET SERIAL SEND_COMMANDs SERIAL RS 232 SEND COMMANDS are sent to Port 2 on the HDMI UTPro HDMI UTPro SERIAL SEND_COMMANDs GET BAUD Get the RX serial port s current communication parameters The port sends the parameters to the device that requested the information Syntax SEND_COMMAND lt DEV gt GET BAUD Example SEND COMMAND dvUTProRS232 GET BAUD The port responds with port gt lt baud gt lt parity gt lt data gt lt stop gt Example PORT 2 38400 N 8 1 SET BAUD Set the serial communication parameters Syntax SEND COMMAND lt DEV gt SET BAUD baud parity data stop Variables baud baud rates are 115200 57600 38400 19200 9600 4800 2400 1200 default 9600 p
174. the outputs Note When you put the panel in Disconnect Mode available keys will be blue and any unavailable ones will not be illuminated When you select a blue key it turns white You can toggle the keys between the selected white and deselected blue state before pressing the Take Key For more information see page 45 Once the control panel is in Disconnect Mode inputs and outputs can be selected and deselected by pressing the corresponding Input and Output Keys The disconnect command is not executed until the Take Key is pressed While in Disconnect Mode the control panel will not show current routing for the inputs and outputs that are selected Caution Disconnecting an input disconnects all outputs receiving that source signal even if a specific output s is selected at the same time Note You can return to the Function menu at any time by pressing the Function Key To disconnect inputs and outputs This example disconnects Inputs 1 and 3 and all outputs connected to them as well as Output 9 1 Press the Function Key The Function menu appears 3 Press the Select Key The system is in Disconnect Mode all the available Input and Output Keys turn blue 4 Press Input Keys 1 and 3 and Output Key 9 The keys turn white indicating that they are selected 5 Press the Take Key Inputs 1 and 3 and all outputs connected to them
175. the units adequate cooling If mounting in a rack using some type of tray a minimum of one empty rack unit above and below is recommended Verify that the openings on the sides of the enclosure and the front and back of the Receivers are not blocked and do not have restricted air flow To install and set up an HDMI UTPro in a rack 1 FIG 9 10 11 Attach the rack ears per FIG 10 ears provided ls G COOXOONOOOO COOCNOOOO 10 Attach rack ears to sides of enclosure Place the enclosure in the rack and attach front mounting screws to hold it firmly in place When placing an enclosure keep in mind that the optimal viewing angle for a control panel is eye level Attach the source devices see Attaching Cables for Switching Transport on page 29 and Setting Up HDMI Systems on page 60 Do not apply power to the devices until after the HDMI UTPro has power Step 10 Attach the patch cables from the HDMI outputs on the top to the HDMI inputs on the bottom be sure each patch cable is connected to corresponding numbers 1 to 1 2 to 2 etc Attach the HDMI UTPRO RX Receivers and destination devices see Attaching Cables for Switching Transport on page 29 For mounting information for the Receivers see page 15 Optional for HDMI UTPRO RX Receivers Connect IR equipment see page 32 Establish network communication with a NetLinx Controller see Establishing an Ethernet 10 100 Network Connectio
176. thod and the RS 232 port as a backup because commands on the Native NetLinx connection will be accepted on a first come first served basis which may conflict with the BCS commands BCS Basic Control Structure commands are sent as ASCII characters through the RS 232 port For information on BCS commands see the Instruction Manual BCS Basic Control Structure Protocol at www amx com Ethernet Plus Serial Control and Configuration The Ethernet connector and its LED along with the Serial RJ 12 connector and its LEDs are to the right of the power receptacle An ID push button not required for installation which places the system in ID mode for setting the NetLinx ID device only is to the left of the Serial port The ID push button is used in conjunction with NetLinx Studio see NetLinx Studio documentation for details i e NetLin LED LAN 10 100 Ethernet port Status LED i Ready LED C 9 NETLI Serial RJ 12 port ID push button e REAI SERIAL FIG 4 LAN 10 100 connector Serial connector LEDs and ID push button Ethernet and Serial Components ID push button not required for installation Places the system in ID mode LAN 10 100 Ethernet port provides 10 100 BaseT connectivity NetLinx LED blinks at 5 sec intervals when connection to NetLinx Master is established Serial RJ 12 provides serial connectivity for an external device control e g a Blu Ray Status
177. tings The supported Connection Modes and the available mode settings for each are described in the following table Connection Modes and Mode Settings Options TCP IP URL Master IP URL Master Port Number The default value is 1319 and should not be changed TCP IP Listen Master Port Number The default value is 1319 and should not be changed TCP IP Auto System Number Master Port Number The default value is 1319 and should not be changed UDP IP URL Master IP URL Master Port Number The default value is 1319 and should not be changed UDP IP NDP Master IP Master Port Number The default value is 1319 and should not be changed Click Accept to save the changes Changes on this page take effect immediately Click Cancel to exit the page without saving any changes Authentication Settings If the NetLinx Master requires authentication enter the Master Username and Master Password in the applicable fields Security Settings Select Security Settings from the Admin drop down menu to open the Security Settings page FIG 48 Use the options on the page to specify security settings and login information for the HDMI UTPro Note f Security Settings are disabled and then enabled again Login information remains in affect eL 6 Losin AP Configuration Manager Welcome guest Ul U NEIN Security Settings View Edit Security Settings Enable Disable Securit
178. tionality as the Serial ports on the Receivers which also display as Port 2 in NetLinx Studio For cable adapter information see page 37 Pinout information is on page 38 Important This port cannot be used to control the HDMI UTPRO 0808 or to send serial commands to any of the Receivers the LAN 10 100 port is used for both of these functions Note Attaching an additional external device is an optional procedure in the installation process RJ 12 RJ 12 RJ 12 RJ 12 RJ 12 RJ 12 RJ 12 RJ 12 RJ 45 RJ 45 RJ 45 RJ 45 RJ 45 RJ 45 RJ 45 RJ 45 Note All RJ 12 ports are for RS 232 control of external HDMI UTPRO 0808 devices DB9 to RJ12 adapter cable may be required LAN 10 100 RJ 45 port Serial port RJ 12 Additional Device The only way to control the external devices 8 monitors RJ 45 and 1 additional device with a NetLinx Master is through the RJ 45 ports listed as Port 2 in NetLinx Studio for the Master NI XXX X HDMI UTPRO 0808 and for the Receivers FIG 21 Device control flow diagram Serial Port Default Communication Settings The default serial settings for the Serial port are listed in the table below The settings can be altered by sending SEND_COMMANDs to Port 2 of the HDMI UTPro see page 87 or the Receiver see page 92 puce Default Serial Port Settings C LAN 10 100 Baud Rate 9600 NETLINX Data Bits 8 Parit N Serial port RJ 12 connector ane
179. to prevent the unauthorized transfer of protected audiovisual content between devices The HDMI UTPro routes HDCP content protected and non HDCP digital audiovisual signals If HDCP is applied the transmitted video is encrypted The HDMI matrix switching input connectors act as HDCP receivers RXs and the output connectors act as HDCP transmitters TXs If the content is protected HDCP the HDMI UTPro acts as an HDCP repeater allowing the source device to authenticate each destination device and repeater that it is routed to Once the authentication is complete the encrypted content begins to display on the destinations Note The HDMI UTPro does not support CEC HDMI UTPro System Conditions HDCP is used only when the source content is copyright protected Unprotected content is not affected and may be routed as desired Ifa source device enforces HDCP compliance only those destination devices which are HDCP compliant as judged so by the source device will be capable of displaying the source s HDCP protected content Each HDMI matrix switching input on the HDMI UTPro supports a maximum of 16 downstream devices which are referred to as sinks destination devices and repeaters Normally all devices used in an HDMI system are HDCP compliant Each HDCP capable device model has a unique set of confidential keys used to encrypt and decrypt the data The content protection process for the point to point connection betwee
180. trix switching connectors Serial number HDMI and UTP RJ 45 transport connectors Power receptacle Ethernet and serial control and configuration FIG 2 Rear view HDMI UTPro The following sections briefly introduce the hardware on the rear panel Power Receptacle The universal power receptacle is in the lower left hand corner on the rear of the enclosure Maximum power specifications are on the power receptacle The power receptacle accepts all major international standard power sources Standard US power cords are provided for installations within the US The fuse is internal and is not field serviceable If you believe the fuse needs to be replaced contact technical support see page 43 CPU Serial Control The CPU is to the right of the power receptacle on the rear of the enclosure Status LED Control DB 9 port FIG 3 Control port DB 9 connector CPU Components Status LED system status indicator Control port serial port DB 9 for attaching an external serial control device see page 39 The Control RS 232 port can be used for matrix switching control functionality as an alternative to Native NetLinx control We recommend using only one at a time with native NetLinx as the preferred me
181. trol Optional Compatible IR Control Options UDM RC05 or MIO R1 The following three items are required for IR control via the HDMI UTPRO RX Receiver These items are not included with the HDMI UTPro but must be ordered separately UDM RC05 The UDM RCOS5 FG1402 70 remote control can be used as a control interface to a UTPro system If this remote is selected the key presses will generate channel events from the receiver which may be processed in a connected master and used in the same way as touch panel button presses Or MIO R1 The Mio Modero R 1 Remote FG147 is an IR remote control unit that can communicate with an HDMI UTPRO RX Receiver and provides custom control features Requires the KeypadBuilder application for programming of the remote IR03 External IR Receiver Module FG IRO3 The IR03 connects to the IR Rx jack on the HDMI UTPRO RX allowing IR signals to be received from a compatible IR remote control like the UDM RCOS The IR03 allows the HDMI UTPRO RX to be placed behind the display device if desired IR01 IR Emitter Module FG IRO1 The IRO1 connects to the IR Tx jack on the HDMI UTPRO RX allowing IR signals to be sent to the display device Serial Control Optional The Serial port on the HDMI UTPRO RX Receiver is an RJ 12 connector and displays in NetLinx Studio as Port 2 of the Receiver This port may require an adapter cable to connect to the external serial device under control The informatio
182. u 8x8 driver on board 2 fpga version 0xA3 bcpu version v1 0 0 interface version v1 0 bcpu state ready io boards count 1 board 1 0000 board 2 43e1 board 3 0000 board 4 0000 expansion boards count FIG 73 Display for v3i4 verbosity 3 component 4 File Edit Setup Web Control Window Help Scrv3i5 5 VM Configuration count 2 vm 0 ALL 8x8x1 vm 1 Video 8x8x1 vm 0 master 0x2c4 master 0 0 1 self vm 1 master 0x2c4 master 0 0 1 self FIG 74 Display for v3i5 verbosity 3 component 5 ystem Diagnos Appendix C Managing Configuration Files Applicability Notice This appendix applies to XNConnect version 2 10 0 XNConnect s version information is located under its Help menu Version 2 10 0 supports full Device Discovery This appendix covers the following general information on using XNConnect configuration software and basic modifications for customizing the configuration Installing XNConnect see page 111 Discovering the system see page 112 Navigating the interface see page 112 Customizing channel names labels see page 113 Setting the control panel password for the control panel see page 114 Creating local presets see page 115 Loading an xcl configuration file see page 117 Device Discovery support see page 118 For information on creating virtual matrices see page 119 and the XNConnect Help file Overview Caution Unless you n
183. ubnet Mask Gateway Zero Config tab X cancel 7 Accept Need AMX Support D Reboot FIG 20 NetLinx Studio showing the Zero Config tab and the IP address for an HDMI UTPro 2 Right click anywhere in the Workspace and select Refresh Zero Config List to generate an initial listing of all Zero Config devices that have been detected FIG 20 3 Click the plus symbol to the left of the AMX HDMI UTPRO 0808 in the Zero Config list to expand its information The HDMI UTPro s current IP Address is listed below the device name To test the HDMI UTPro WebConsole connection 1 Launch a browser on your PC 2 In the address bar of the browser type the IP address and press Enter to determine the IP address see the previous instructions or contact your Network Administrator If the WebConsole does not open see the WebConsole Troubleshooting section on page 80 For WebConsole setup details see the HDMI UTPro WebConsole chapter on page 69 Note For additional information on Zero Config or the WebConsole see the Programming Guide NetLinx Integrated Controllers at www amx com Serial Port RJ 12 The Serial port displays in NetLinx Studio as Port 2 of the HDMI UTPro and can be used to control an additional local device The port is an RJ 12 connector and may require an adapter cable to connect to the external device under control e g a Blu Ray player The Serial port on the HDMI UTPro has same func
184. up assumes the connector has factory default EDID programming Click the Refresh Display List button Select the device Click the Read button Click the Save button select location enter file name and click Save 11 Click the Open button to select the edid file to be written to the HDMI input connector 12 Click the Write button to write the EDID information to the HDMI input connector 13 If applicable Repeat any of the steps necessary for any of the other HDMI input connectors 14 Disconnect the HDMI cable from the PC and from the HDMI input connector 15 Disconnect the serial cable from the PC and from the HDMI UTPro enclosure Custom HDMI EDID Files for Handling Audio Concerns Since an HDMI UTPro will be installed between multiple source and sink devices which often support different video and audio formats it is possible that neither the video nor the audio routed by the HDMI UTPro can be displayed on one or more of the destination devices Customizing the EDID content at the HDMI UTPro s input channels is one way to be sure that the formats provided by the source are compatible with most all of the destination devices The following files can be found at www amx com products EDIDLibrary asp The first group of files use 1080p VIC 16 as the preferred native video resolution File Name EDID File Monitor Name Description Checksum AMX_HDMI1_A1 edid 8D AMX HDMI1 A1 Default shipped EDID content on
185. using a combination of five of the eight keys in the top row Inputs 1 2 3 4 and Outputs 1 2 3 4 these outputs are designated as 5 6 7 8 for password purposes Keys can be used multiple times The system connected to the PC must be powered up before the password can be loaded to the control panel If not already connected complete the first five steps of the instructions for Discovering a System on page 112 To set the password and load it to the control panel 1 Discover the system see page 112 or open the xcl file see page 111 2 Inthe Hardware view right click the CP 15 control panel icon this icon is used for the HDMI UTPro control panel If control panel icon is not displayed double click the Optima icon 3 Select Set Password from the drop down menu The Set Control Password dialog box opens Set Control Panel Password Enter digits between 1 and 8 inclusive Pop ff fp Configure password immediately Cancel 4 Enterasingle digit between one and eight inclusive in each field for digit parameters see the Important note at the bottom of the previous page 5 Check the box for Configure Password Immediately Important f you use the Configure menu instead of checking the box the only configuration option that will load password information is Configure Configure Special Hardware Configure All Passwords 6 Click OK The updated password information is immediately loaded to t
186. witching Input Connector To write EDID data to the EDID chip for an HDMI matrix switching input connector 1 Attach a null modem serial cable without hardware flow control to the Control port DB 9 on the HDMI UTPro Use a serial cable that matches the pin diagram in FIG 68 for RS 232 The Control port uses pins 2 3 and 5 only HDMI UTPro DB 9 2 RXD 2 RXD D FIG 68 RS 232 pinout 2 Attach the open end of the serial cable to the PC that the EDID Programmer will be opened on 3 Ifnecessary From the Communication menu select Change Settings to change the HDMI UTPro baud rate for the PC s serial port which must match the baud rate for the HDMI UTPro Serial Port Settings The recommended default settings for serial communication with an HDMI UTPro are For the Target Device select the Matrix Switcher option a 4 Flow Control None in the table to the right Baud Rate 9600 4 Apply power to the enclosure Data Bits 8 5 Onthe PC open the EDID Programmer Parity None 6 Stop Bits 1 7 Click the Query AutoPatch Device button to obtain the XNNet address from the enclosure 8 Attach an HDMI cable to the PC using the PC s spare monitor port if your PC has a DVI or HD 15 port see Using Cable Adapters above 9 Attach the open end of the HDMI cable to the HDMI matrix switching input connector that requires programming 10 Save the connector s EDID default as a back
187. y Settings Login Information Web Security Username administrator New Password Telnet Security Confirm Password Admin Securitv cancer accent FIG 48 Security Settings page Important The Admin menu option Restore Settings will restore the factory default settings as specified in the two tables below for both the Security Settings and the Login Information on the Security Settings page Enable Disable Security Settings The security setting options and their functions are described in the following table Security Settings Page Web Security Click this box to enable Web Security When Web Security is enabled a user name and password are required to access any system Web pages default disabled Telnet Security Click this box to enable Telnet Security When Telnet Security is enabled a user name and password are required to establish a Telnet or SSH connection default disabled Admin Security Click this box to enable Admin Security When Admin Security is enabled a user name and password are required to modify any system configuration item default disabled Click Accept to save the changes applies to the security settings and login information Changes on the Security Settings page take effect immediately Click Cancel to exit the page without saving any changes Login Information Use the Login Information fields to specify a user name and password L

AMX HDMI-UTPRO-0808 Stereo Receiver User Manual

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