American Power Conversion 350/500 Power Supply User Manual
Contents
1. Connect Battery U Connect Equipment Connect the Phone The Back UPS is shipped with the internal battery to the Back U PS Li ne to Su rge Protection Sahay eens ee oe ee Battery Back Up Outlets qty of 3 These The telephone ports provide lightning surge Replacing the Battery fi itional inf tion outlets provide battery back up surge protection protection for any device connected to the telephone placing he Battery tor additional mtormation and Electro magnetic Interference EMI filtering line computer modem fax or telephone The In case of power outage battery power is telephone ports are compatible with Home Phoneline 2 automatically provided to these outlets Power Networking Alliance HPNA and Digital Suscriber ET O facility or battery is not supplied to these outlets Line DSL standards as well as all modem data when the Back UPS is switched Off Connect a rates Connect as shown computer monitor external disk or CD ROM D D drive to these outlets The optional USB Data Port connection is described DH in step 5 Surge Only Outlets qty of 2 These outlets are always On when facility power is available and are not controlled by the On Off switch These Ee outlets do not provide power during a power Back UPS mae 0 0 0 outage Connect a printer fax machine or scanner end view to these outlets e A A Cable Management Feature For con2. During installation Windows will need to 2 Choose Start and then the Run option search for new drivers When prompted make Type lt CD ROM drive letter gt setup exe sure the CD ROM drive box is checked Click OK and follow the instructions s Indicators and Alarms Replace the Internal Battery To replace the internal battery proceed as follows Note Replacing the battery is a safe procedure However small sparks may occur during the process This is normal 009 O ON LINE ON BATTERY XJREPLACE BATTERY OVERLOAD Place the unit on a flat surface Press the battery Pull the battery out of the housing exposing the cover latch and remove the battery cover battery wire and connector Pull up on the battery connector Recycle the old battery On Line green is lit whenever facility Replace Battery red is lit when power is powering the Battery Backup Xx ever the battery is near the end of its use outlets ful life or if the battery is not connected see above A battery that is near the On Battery yellow is lit whenever the end of its useful life has insufficient run AL battery of the Back UPS is powering time and should be replaced equipment connected to the Battery Back Up Outlets Z Beeps for 1 Minute Every 5 Hours this alarm is sounded whenever the Single Beep a short power loss has battery has failed the automatic occurred and the Back UPS
3. System information under the General tab of the dialog To install the software perform the The CD ROM included ith thi k e When Self Test has successfully completed following steps p x aa ee pie E only the green On Line indicator will be lit contains a wizard that optimizes a computer e Battery backup surge protection and telephone 1 Please skip to step 4 if running Windows Me system s power settings for operation with the line protection to protect the entire desktop from Ifthe internal battery is not connected see step For Windows 98 after connecting the USB Back UPS It does this by changing various lightning and power surges 1 the green On Line indicator and red Replace cable the Add New Hardware Wizard dialo settings in Power Options Properties in the A Battery indicator will light The Back UPS will box ig displayed Insert a Windows of Control Panel APC strongly advises that the Runtime needed to work through brief power also emit a series of short beeps for one minute operating system CD into the computer CD computer system be reconfigured by running this disturbances This allows time to manually save ROM drive before proceeding wizard data and shut down safely Bollowe the in tallation Gnsiructols on th 1 Insert the APC Power Management CD ROM The disabled features include Unattended Automatic i into the computer s drive Operating System Shutdown and Application Data computer screen Saving
4. briefly diagnostic test goes on battery demand has exceeded the capacity of the 7 Overload red is lit whenever power Back UPS Four Beeps Every 30 Seconds this alarm is sounded whenever the Back UPS is running On Battery Consider saving work in progress Mm a Wn 4X lt Continuous Tone this alarm is sounded whenever the Battery Backup NS outlets are overloaded i Continuous Beeping this alarm is sounded whenever a low battery condition is reached Battery run time p s 7 is very low Promptly save any work Circuit Breaker the circuit in progress and exit all open breaker button located at the side applications Shutdown the operating of the Back UPS will stick out if system computer and the Back UPS an overload condition forces the Connect the new battery to the battery connector Slide the tabs on the battery cover into the slots Back UPS to disconnect itself Place the battery into the housing in the chassis Push the battery cover downward from facility power If the button until the battery cover latchs to the housing sticks out disconnect non Circuit essential equipment Reset the Breaker circuit breaker by pushing the APC and Back UPS are registered trademarks of button inward American Power Conversion All other trademarks are property of their respective owners Troubleshooting Use the tables below to solve minor Back UPS installation and operation probl
5. 500 VA 20 Minutes Desktop Computer and 15 inch 38 1 cm monitor 110 watts 6 88 Inches x x cm Order Replacement Battery The typical battery lifetime is 3 6 years depending on the number of discharge cycles and operating temperature A replacement battery can be ordered over the phone from APC or the battery can be ordered on line from the APC web site see below a valid credit card is required When ordering please specify Battery Cartridge 350 VA order RBC29 500 VA order RBC30 Transfer Voltage Adjustment optional In situations where the Back UPS appears too sensitive to low facility input voltage it may be necessary to adjust the transfer voltage This is a simple task requiring use of the Power On Off pushbutton To adjust the lower transfer voltage LTV proceed as follows 1 Plug the Back UPS into the facility power source The Back UPS will be in a Standby Mode no indicators lit 2 Press the front panel pushbutton fully inward for 10 seconds All indicators on the Back UPS will flash to acknowledge going into Programming Mode 3 The Back UPS will then indicate its current Lower Transfer Voltage as shown in the following table Indicators Lit Lower Transfer Voltage Use When 1 160 Vac Use of 180 Vac setting does not correct the problem Check that connected equipment will operate at 160 Vac 2 180 Vac Back UPS frequently goes On Battery due to low input voltage 3 196 Vac factory
6. d in the CD documentation is a file on the main folder of Mae OR 20 A vuln power drivers ak have move and hali be easily accessible The socket ourlet fius ROM the CD The filename is Users Guide pdf problems Ensure that the eee Bia date Version of be a grounding type 5 Follow the installation instructions on th Mac OS 9 9 0 4 or higher is installed on the system Press the Power On Off push button on the Back Attention USB Hubs computer screen i Insert the APC Installation CD ROM with the APC UPS The Back UPS should be plugged into the USB If the software does not automatically install Shutdown Manager software into the CD ROM drive port of the computer not into a USB hub me Pinnow neg un las e ors have been An icon called APC Shutdown Manager v1 0 will isabled In this case Choose Start in the th ter desktop Open the fold d The computer must he powered On etie tar and thn e Ain artan Type heen Ont compe don Open ne flr T comet the USB cable Comet the USP aote folowing CD ROM drive eer wetinc mp hardware tees the requirements ated in the ReadMe file Double click on APC Shutdown port located on the side of the Back UPS Connect 6 After the installation is complete the APC plug Manager v1 0 to begin the installation of the the other end of the USB cable to the USB port on icon will appear in the taskbar near the clock ft At the first dial lick Continue the rear panel of the computer To
7. default Normal power conditions exist To select 160 volts as the LTV press the pushbutton repeatedly until indicator is flashing To select 180 volts as the LTV press the pushbutton until 2 indicators are flashing To select 196 volts as the LTV press the pushbutton until 3 indicators are flashing Once in Programming Mode if the pushbutton is not pressed within 5 seconds the Back UPS will exit the Programming Mode and all indicators will extinguish DAUA Back UPS Storage Before storing charge the Back UPS for at least eight hours Store the Back UPS covered and upright in a cool dry location During storage recharge the battery in accordance with the following table Storage Temperature Recharge Frequency Charging Duration 5 to 30 C 23 to 86 F Every 6 months 8 hours 8 hours 30 to 45 C 86 to 113 F Every 3 months Service Note If the UPS requires service do not return it to the dealer The following steps should be taken 1 Consult the Troubleshooting section to eliminate common problems 2 Determine if the circuit breaker is tripped If the circuit breaker is tripped reset the breaker and determine if the problem still exists 3 If the problem persists consult the APC Worldwide Web site www apc com or call customer service e Record the model number of the UPS the serial number and the date purchased Be prepared to troubleshoot the problem over
8. ems Consult APC On line Technical Support or call APC Technical Support for assistance with problems that cannot be resolved using this document Possible Cause Procedure Back UPS will not switch on Back UPS not connected to an AC power source Check that the Back UPS power plug is securely connected to the wall outlet Back UPS circuit breaker tripped Disconnect non essential equipment from the Back UPS Reset the circuit breaker located on the rear panel of the Back UPS by push ing the circuit breaker button fully inward until it catches If the circuit breaker resets switch the Back UPS on and reconnect the equipment one at a time If the circuit breaker trips again it is likely that one of the Circuit connected devices is causing the overload Breaker Very low or no facility voltage Check the wall outlet that supplies power to the Back UPS using a table lamp If the lamp bulb is very dim have the facility voltage checked by a qualified electrician Back UPS does not power computer monitor external drive during an outage Internal battery is not connected Check the battery connections refer to Replace the Internal Battery Computer monitor or external disk CD ROM drive is plugged into a Surge Only outlet Move computer monitor or external drive power cord plug to the Battery Back Up outlets Back UPS operates on battery althou
9. gh normal facility voltage exists Back UPS circuit breaker tripped Disconnect non essential equipment from the Back UPS Reset the circuit breaker located on the rear panel of the Back UPS by push ing the circuit breaker button fully inward until it catches Circuit Breaker The wall outlet that the Back UPS is connected to does not supply facil ity power to the unit Connect the Back UPS to another wall outlet or have a qualified electrician check the building wiring Back UPS does not provide expected backup time Back UPS is excessively loaded Unplug non essential Battery Backup connected equipment such as printers and plug them into Surge Only outlets Note Devices that have motors or dimmer switches laser printers heaters fans lamps and vacuum cleaners for example should not be connected to the Battery Backup outlets Back UPS battery is weak due to recent outage and has not had time to recharge Charge the battery The battery charges whenever the Back UPS is connected to a wall outlet Typically eight hours of charging time are needed to fully charge the battery from total discharge Back UPS run time is reduced until the battery is fully charged Battery requires replacement Replace battery see Order Replacement Battery Batteries typically last 3 6 years shorter if subjected to frequent power outages or ele vated temperatures Replace Battery indicator is li
10. t Battery is not connected properly Check the battery connections Refer to Replace the Internal Battery Battery requires replacement The battery should be replaced within two weeks see Order Replacement Battery Failure to replace the battery will result in reduced run time during a power outage Overload indicator is lit or flashing Battery Back Up outlets are draw ing more power than the Back UPS can provide Move one or more equipment power plugs to the Surge Only outlets Turn the Back UPS off and then on to reset the Overload indicator Replace Battery indicator is flashing Back UPS failure Disconnect the Back UPS from facility power Call APC for service Specifications Input Voltage on line 196 264 Vac default setting Frequency Limits on line 47 63 Hz autosensing On Battery Waveshape Stepped Sine Wave Maximum Load 350 VA 225W 500 VA 325 W Typical Recharge Time 4 Hours Operating Temperature 0 to 40 C 32 to 104 F Storage Temperature 5 to 45 C 23 to 113 F Operating and Storage 0 to 95 non condensing Relative Humidity Size H x W x D 8 1 x 11 1 x 45 3 cm 3 2 x 4 4 x 17 8 inches Weight 350 VA 3 1kg 6 8 lb 500 VA 3 4 kg 7 5 lb Shipping Weight 350 VA 3 8 kg 8 3 Ib 500 VA 4 1 kg 9 0 Ib EMI Classification EN 55022 Class B On Battery Run Time 350 VA 11 minutes
11. the UPS down into place For horizontal mounting turn it slightly counterclockwise until it is securly in place 1 Inches x x cm AR J Copyright 2001 American Power Conversion All rights reserved
12. the telephone with a technician If this is not successful the technician will issue a Return Merchandise Authorization Number RMA and a shipping address e Ifthe UPS is under warranty repairs are free If not there is a repair charge 4 Pack the UPS in its original packaging If the original packing is not available ask customer service about obtaining a new set Pack the UPS properly to avoid damage in transit Note Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty insuring the package for full value is recommended 5 Write the RMA on the outside of the package 6 Return the UPS by insured prepaid carrier to the address provided by customer service Wall Mount of UPS The UPS can be mounted vertically or horizontally to a wall surface Use the template below to position the mounting fasteners not supplied Wall mount the UPS as follows 1 Hold this page against the wall in the desired mounting location 2 Use thumbtacks or tape to hold this page in place against the wall Use a sharp nail or pin to puncture the center of each template circle to mark the wall 3 Install the mounting fasteners at the marked locations Leave the head of both fasteners 8 mm 5 16 out from the face of the wall The fasteners must be able to support 6 8 kg 15 1b 4 Mount the UPS by positioning the key hole slots over the mounting fastener heads For vertical mounting slide
13. venience the Back UPS provides a method for integral cable Computer USB management see below Port 0 2101 4 0 D Placement F Avoid placing the Back UPS in direct sunlight excessive heat excessive humidity or in contact with fluids of any type For convenience the Back UPS can be mounted on a wall see Wall Modem Phone Fax Mount of UPS on the back page Battery Back Up C46 Outlets 3 O Cable 6 Surge Only Management Lo Outlets 2 Feature Wall Outlet Switch on the P Connect USB Cable and Install Software optional Back U PS Note The Back UPS software CD ROM provides 3 After installation of the drivers is complete a Mac OS 9 9 0 4 or higher Users Note Allow the Back UPS to charge for a full eight data reporting and unattended shutdown of the Windows 98 CD ROM dialog box may hours prior to use appear If this happens just close the box APC Shutdown Manager software has been designed specifically to work with Mac OS 9 9 0 4 or higher except OS X There are builds of the Mac OS prior to computer connected to the device The User s g Guide contains additional information about the 4 Insert the APC Installation CD ROM into the Caution The plug on the supply cord is the F Back UPS software The User s Guide is computer s drive The software user disconnect device for the product The socket outlet 6 AES that you plug into shall be P near the equipment contained in the main folder containe
14. view the Power Management user interface i pars di i A li pe Ok FeS On a pre P On Off double click on the APC plug taskbar icon or S 4 me Isplayed license agreement Lane Gde ower On Windows 98 and Windows Me Users alternatively choose Start gt Settings gt Accept to agree to the terms Click on Install to Push button Control Panel gt Power Management begin After installation click on the Restart dialog The APC Power Management Extensions button to restart the computer software has been designed specifically to work Note Windows 98 and Windows Me categorize a with Windows 98 build number 4 10 1998 UPS as an HID Human Interface Device The AI Other Users Windows 98 SE Second Edition 4 10 2222A Back UPS is listed in Control Panel gt System gt i and Windows Me Millennium Edition Device Manager gt HID category gt HID The software is designed for the Windows and Compliant Device Macintosh operating systems mentioned in this section If one of these operating systems is not installed on the computer the Back UPS will still provide these primary features Observe that the following events occur after pressing and releasing the push button Th On Line indicator flashes oe pe meet ori eee To ascertain the build number go to the Control e The yellow On Battery indicator lights while Panel open the System dialog and view the Windows 2000 Users the Self Test is being performed
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