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American Power Conversion 208VAC Power Supply User Manual
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1. UPS not connected to utility Check that the power cable from the UPS to the utility power supply is securely con power supply nected at both ends Very low or no utility voltage Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim have the utility voltage checked UPS WILL NOT TURN OFF button not pushed Press the button once to turn the UPS off Internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced immediately UPS BEEPS OCCASIONALLY Normal UPS operation when None The UPS is protecting the connected equipment running on battery UPS DOES NOT PROVIDE EXPECTED BACKUP TIME The UPS battery is weak due to a Charge the battery Batteries require recharging after extended outages They wear recent outage or is near the end of faster when put into service often or when operated at elevated temperatures If the its service life battery is near the end of its service life consider replacing the battery even if the replace battery LED is not yet lit ALL LEDS ARE ILLUMINATED AND THE UPS EMITS A CONSTANT BEEPING Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately FRONT PANEL LEDS FLASH SEQUENTIALLY The UPS has been shut down None The UPS will restart automatically when utility power returns remotely through software or an optional accessory card ALL LEDs ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET
2. Low Battery Warning Jg Brightly lit Low battery The low battery warning 2 min warning interval is about beeps are continuous when two minutes less than 7 minutes of run Dimly lit Low battery time remain warning interval is about five minutes Off Low battery warnin s is Pu dau E voltage sensitivity button minutes while pressing and holding Lx 2 min the button ix 5 min e 7 min PowerChute interface software provides auto matic unattended shut down when approximately two minutes by default of battery operated run time remains To change the warning inter val default setting press the Synchronized Turn on 0 seconds 60 180 300 seconds The UPS will wait the speci Delay fied time after the return of utility power before turn on to avoid branch circuit over load High Transfer Point 230V models 230V models To avoid unnecessary battery 253VAC 264 271 280VAC usage set the high transfer point higher if the utility volt age is chronically high and the connected equipment is known to work under this condition 208V models 208V models 229VAC 234 239 224VAC Low Transfer Point 230V models 230V models Set the low transfer point 196VAC 188 204 208VAC lower if the utility voltage is 208V models 208V models ee i l 177VAC 182 168 172VAC nected equipment can tolerate this condition 4 STORAGE MAINTENANCE AND TRANSPORTING Storage Store the UPS covered and flat rack mou
3. The UPS is shut down and the None The UPS will return to normal operation when the power is restored and the battery is discharged from an battery has a sufficient charge extended outage THE SITE WiRING FAULT LED IS ILLUMINATED The UPS is plugged into an im Wiring faults detected include missing ground hot neutral polarity reversal and over properly wired utility power out loaded neutral circuit let Contact a qualified electrician to correct the building wiring PROBLEM AND POSSIBLE SOLUTION CAUSE THE OVERLOAD LED IS ILLUMINATED AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The connected equipment exceeds the specified maximum load as defined in Specifications at the APC web site www apc com The alarm remains on until the overload is removed Disconnect nonessential equip ment from the UPS to eliminate the overload The UPS continues to supply power as long as it is online and the circuit breaker does not trip the UPS will not provide power from batteries in the event of a utility voltage interruption If a continuous overload occurs while the UPS is on battery the unit turns off output in order to protect the UPS from possible damage THE REPLACE BATTERY LED S ILLUMINATED Replace Battery LED flashes and Check that the battery connectors are fully engaged short beep is emitted every two seconds to indicate the battery is disconnected Weak battery Allow the battery to recharge fo
4. Arc www apec com User s Manual English APC smart UPS 9000VA 5U Rack Mount XL 208VAC 230VAC Uninterruptible Power Supply 990 1139 3 02 Introduction The APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your computer and other valuable electronic equipment The UPS filters small utility line fluctuations and isolates your equipment from large disturbances by internally dis connecting from the utility line The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is discharged 1 INSTALLATION Read the Safety Instruction sheet before installing the UPS Unpacking Inspect the UPS upon receipt Notify the carrier if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents The package contains the UPS four battery packs rail kit and a litera ture kit containing cable s and product documentation The UPS is shipped with the battery disconnected Positioning the UPS The UPS is heavy Select a location sturdy enough to handle the weight Do not operate the UPS where there is excessive dust or the temperature and humidity are outside the specified limits PLACEMENT 09 409C 32 104 F 0 95 Relative o ae Ta e EIH A qualified or licensed electrician must install the UPS Mounting the UPS in the R
5. S and PowerChute are registered trademarks of American Power Conversion Corporation All other trademarks are the property of their respective owners 12
6. ack Due to the weight of the UPS two people are required for mounting Battery installation is to follow Brackets Hardwire the Electrical Connection 230V Models Only Verify that the supply line contains a 25 Amp circuit breaker BEFORE hardwiring the UPS Batteries are installed in the UPS upon hardwiring completion Incorporate an easy access disconnect device in the fixed wiring design Access Door Wire Input Plate 1 Select the appropriate wire size and connectors JOY TER E Wm For most applications 410 AWG 5 sq mm i on o O ZR p wire should be sufficient lle O ES ji o 2 Remove screw and access door We SZ oL SEP i DE 3 Slide the wire input plate to the left and remove 4 Detach circular knockout and feed the wire cable through this opening Using a threaded 8 lock nut fasten the plate to the cable or conduit connectors Connect the wires to the terminal block inside the UPS Loosen the screw then feed the copper wire into the terminal block and tighten the screw Connect the protective earth ground to the terminal block at the position marked with the ground symbol The UPS wiring color code is GREEN for GROUND WHITE for NEUTRAL BLACK for HOT Replace the wire input plate Inspect the connections and location of the excess wires before installing the access door Replace the a
7. ain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise Entire contents copyright 2002 by American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC Smart UP
8. ccess door removed in step 2 Installing the Batteries Connectors inside UPS A Plug gray Connector on each battery pack into con nectors inside the UPS B Tuck the white cord which serves as a handle for the connector to the side 2 Connecting Equipment and Power to the UPS SMART UPS REAR PANEL 1 Connect equipment to the UPS O 2 Add any optional accessories to the Smart Slot The UPS is shipped with the APC Network Manage ment card pre installed Refer to the documentation in the literature kit and or CD ROM provided O 230 Volt 3 208V Models Only Using a power cord plug the UPS into a two pole three wire grounded receptacle only Avoid using extension cords and adaptor plugs 4 Turn on all connected equipment To use the UPS as a master ON OFF switch be sure all con nected equipment is switched ON The equipment will not be powered until the UPS is turned on 5 To power up the UPS press the button on the front panel e The UPS charges its battery when it is connected to utility power The battery charges to 90 capacity during the first three hours of normal operation Do mot expect full battery run capability during this initial charge period 6 For additional computer system security install PowerChutePlus Smart UPS monitoring soft ware It provid
9. es automatic shutdown capabilities on most major network operating systems See APC website www apc com for other available accessories BASIC CONNECTORS Serial Port Power management software and interface kits can be used with the UPS Use only lolol interface kits supplied or approved by APC Use the APC supplied cable to connect to the Serial Port DO NOT use a stan dard serial interface cable since it is incompatible with the UPS connector Battery See the APC web site www apc com support for the correct external battery onnector pack model number for your UPS The UPS features a transient voltage surge suppression TVSS screw for connect ing the ground lead on surge suppression devices such as telephone and network line X protectors When connecting grounding cable disconnect the unit from the utility power outlet 2 OPERATION INDICATORS AND CONTROLS ON THE SMART UPS SMART UPS FRONT PANEL Power On Power Off Jz o o 3 z R Boost 1 O n Battery le Overload Replace Battery X Battery Disconnected HOBO ZO O y O Ay O z www apc com Load Battery Charge 0 85 O 96 0 67 0 72 O 50 O 48 0 33 O 24 0 17 O 0 E The online LED illuminates when the UPS is supplying utility power to the connected equipment This LED illuminates to indicate the UPS is compensating for a high utility voltage This LED illuminates to indicate the UPS is com
10. nt orientation in a cool dry location with the batteries fully charged At 15 to 30 C 5 to 86 F charge the UPS battery every six months At 30 to 45 C 86 to 113 F charge the UPS battery every three months Replacing the Battery Module This UPS has an easy to replace hot swappable battery module Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on for this proce dure See your dealer or contact APC at the web site www apc com support for information on re placement battery modules Once the battery is disconnected the connected equipment is not protected from power outages Refer to Installing the Batteries in this manual Reverse the instructions for battery removal Note Pull the front battery out of the UPS by pull ing the clear label not the white cord e Be sure to deliver the spent battery to a recycling facility or ship it to APC in the GY replacement battery packing material REMOVING THE UPS FROM THE RACK 5 TROUBLESHOOTING Use the chart below to solve minor Smart UPS installation and operation problems Refer to the APC web site www apc com for assistance with complex UPS problems PROBLEM AND POSSIBLE SOLUTION CAUSE UPS WILL NOT TURN ON Battery not connected properly Check that the battery connector is fully engaged button not pushed Press the button once to power the UPS and the connected equipment
11. oltage reduce the UPS sensitivity BATTERY CHARGE AND BATTERY LOAD LEDS FLASH SIMULTANEOUSLY The internal temperature of the UPS Check that the room temperature is within the specified limits for operation has exceeded the allowable thresh old for safe operation Check that the UPS is properly installed allowing for adequate ventilation Allow the UPS to cool down Restart the UPS If the problem continues contact APC at www apc com supoport 10 PROBLEM AND POSSIBLE SOLUTION CAUSE DiAGNOSTIC UTILITY VOLTAGE FEATURE Utility Voltage The UPS has a diagnostic feature that displays the utility voltage Plug the UPS into the normal utility power 208V 2 Press and hold the button to view the utility voltage bar graph display After Q 208 a few seconds the five LED Battery Charge L display on the right of the Q 193 front panel shows the utility input voltage 0 177 Refer to the figure at left for the voltage reading values are not listed on the Battery Charge UPS The display indicates the voltage is between the displayed value on the list and the next higher value Three LEDs light indicating utility voltage within the normal range If no LEDs are lit and the UPS is plugged into a working utility power outlet the line voltage is extremely low If all five LEDs are lit the line voltage is extremely high and should be checked by an electrician The UPS starts a self test as part of this procedure The
12. pensating for a low utility voltage When the on battery power LED is illuminated the UPS is supplying battery power to the connected equipment The LED illuminates and the UPS emits a sustained alarm tone when an over load condition occurs Failure of a battery self test causes the UPS to emit short beeps for one minute and the replace battery LED illuminates Refer to Troubleshooting in this man ual The replace battery LED flashes and short beep is emitted every two seconds Automatic Self The UPS performs a self test automatically when turned on and every two Test weeks thereafter by default During the self test the UPS briefly operates the connected equipment on bat tery If the UPS fails the self test the replace battery LED illuminates and im mediately returns to online operation The connected equipment is not affected by a failed test Recharge the battery for 24 hours and perform another self test If it fails the battery must be replaced Manual Self Test Press and hold the button for a few seconds to initiate the self test CiRCUIT BREAKERS 208V MODELS ONLY Input Circuit Breaker One 40 Amp input circuit breaker is provided to the right of the rear connector plug and to the left of the battery pack connector Output Circuit Breakers Two output circuit breakers are provided On Battery Operation The Smart UPS switches to battery operation automatically if the utility power fails While running on batte
13. r 24 hours Then perform a self test If the problem persists after recharging replace the battery Failure of a battery self test The UPS emits short beeps for one minute and the replace battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the replace battery condition The alarm stops and the LED clears if the battery passes the self test THE INPUT CiRCUIT BREAKER TRIPS 208V MODELS ONLY The toggle handle on the circuit Reduce the load on the UPS by unplugging equipment and resetting the toggle han breaker located to the right of the dle to ON input cable connection switches off AVR Boosr oR AVR TRIM LEDS ILLUMINATE Your system is experiencing exces Have qualified service personnel check your facility for electrical problems If the sive periods of low or high voltage problem continues contact the utility company for further assistance UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS UPS input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and resetting the circuit breaker on the back of UPS by pressing the plunger in Very high low or distorted line Move the UPS to a different outlet on a different circuit Test the input voltage with voltage Inexpensive fuel powered the utility voltage display see below If acceptable to the connected equipment generators can distort the v
14. r Line Fail Shutdown Delay Every 14 days 336 hours UPS IDEN Manufacture Date 0 percent 5 second delay 20 seconds Every 7 days 168 hours On Startup Only No Self Test Up to eight characters to define the UPS Date of Battery Replace ment mm dd yy 15 50 90 percent Brightly lit UPS is set to high sensitivity default Dimly lit UPS is set to medium sensitivity Off Low battery warning interval is about eight minutes 30 second delay At Low Battery Condition No Alarm 180 300 600 seconds This function sets the interval at which the UPS will execute a self test Refer to your soft ware manual for details Use this field to uniquely identify the UPS 1e server name or location for network management purposes Reset this date when you replace the battery module The UPS will charge its bat teries to the specified percent age To change the UPS sensitiv ity press the voltage sensitiv ity button rear panel Use a pointed object such as a pen to do so You can change the sensitiv ity level through PowerChute software Set alarm delay to avoid alarms for minor power glitches Sets the interval between the time when the UPS receives a shutdown command and ac tual shutdown NoTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS EUUGTION FACTORY USER SELECTABLE DESCRIPTION DEFAULT CHOICES
15. rovided at the APC Internet site http www apc com support 11 6 REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings 208V MODELS BARA GEPRMEMAR LEAH LISTED 42C2 LR 63938 FEE r d HG AE d ib aA FH LEME BASE Ak S pU X we tlj 2 Ro 230V MODELS C cs CE ea Declaration of Conformity zi c 2001 EC Declaration of Conformity N394 ur sole responsibility that the equipment specified below conforms to the Standards to Which Conformity Declared En60950 4 IEC60950 2 4 3 4 4 4 5 4 6 4 8 4 11 Application of Council Directives 73 23 EEC 93 68 EEC 89 336 EEC 92 3 I EEC 91 157 EEC ENS EN61000 Type of Equipment POL Mid Model Numbers le Power Supply Uninterruptil n SUS000RMXLTSU Ameri Manufacturer s Name and Address 132 d 02892 USA n A P C b v Importer s Name and Address Giu f Snan y 5 Jan 02 Place N Billerica MA U S Richard J Everett Sr Regulatory Compliance Engineer Place Galway Ireland st KERE 5 Jan 02 Ray S Ballard Managing Director Europe Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obt
16. ry an alarm beeps four times every 30 seconds Press the button to silence the UPS alarm for the current alarm only If the utility power does not return the UPS continues to supply power to the connected equipment until the battery 1s ex hausted If PowerChute is not being used you must manually save your files and power down before the UPS turns off DETERMINING ON BATTERY RUN TIME UPS battery life differs based on usage and environment It is recommended that the battery batteries be changed once every three years See the APC web site www apc com for on battery run times Optional External Battery Pack s To connect an optional external battery pack s refer to the 3U Rack Mount External Battery Pack User s Manual 3 USER CONFIGURABLE ITEMS NoTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE OR OPTIONAL SMART SLOT ACCESSORY CARDS EUNGHON FACTORY USER SELECTABLE DESCHIBTI N DEFAULT CHOICES Automatic Self Test Date of Last Battery Re placement Minimum Capacity Before Return from Shutdown Voltage Sensitivity The UPS detects and reacts to line voltage distortions by transferring to battery operation to protect the connected equipment Where power quality is poor the UPS may fre quently transfer to battery operation If the connected equipment can operate normally under such condi tions reduce the sensitivity setting to conserve battery capacity and service life Alarm Delay Afte
17. self test does not affect the voltage display Service If the UPS requires service do not return it to the dealer Instead follow these steps 1 Review the problems discussed in the 7roubleshooting section of this manual to eliminate common problems 2 If the problem persists contact APC Customer Service through the APC web site www apc com support e Note the model number of the UPS the serial number and the date purchased If you call APC Customer Service a technician will ask you to describe the problem and try to solve it over the phone if possible If this is not possible the technician will issue a Returned Material Authorization Number RMA e If the UPS is under warranty repairs are free If not there is a repair charge 3 Pack the UPS in its original packaging If the original packing is not available refer to the APC web site www apc com support for information about obtaining a new set e Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Trans portation DOT regulations The battery may remain in the UPS it does not have to be removed 4 Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Service Contacting APC Refer to the information p
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