American Power Conversion 100VAC Power Supply User Manual
Contents
1. placement Minimum Ca pacity Before Return from Shutdown Sensitivity Duration of Low Battery Warning Alarm Delay After Line Fail Shutdown Delay Synchronized Turn on Delay Every 14 days 336 hours UPS_IDEN Manufacture Date 0 percent 2 minutes 5 second delay 0 seconds Every 7 days 168 hours On Startup Only No Self Test Up to eight char acters to define the UPS Date of Battery Replacement 15 50 90 percent Medium Low 5 7 10 minutes 30 second delay at low battery condi tion only No alarm for line fail 180 300 600 seconds 60 180 300 seconds 14 This function sets the interval at which the UPS will execute a self test Refer to your software manual for details Use this field to uniquely identify the UPS for network management purposes Reset this date when you replace the battery module The UPS will charge its batteries to the specified percentage before return from a shutdown Set lower than high sensitivity to avoid lowered battery capacity and service life in situations where the connected equip ment can tolerate minor power distur bances This function sets the time before shut down The UPS issues a low battery warning Set it higher than the default if the operating system needs more time for shutdown To avoid alarms for minor power glitches set the alarm delay This function sets the interval between the time when the U2. to the UPS refer to the 2U Battery Pack User s Manual for instructions The Smart UPS 1400 XL can support a maximum of ten external battery packs model SU24RMXLBP2U CONNECTING EQUIPMENT AND POWER TO THE UPS 2 Avoid using extension cords and adapter plugs Do not connect a laser printer to the UPS A laser printer draws significantly more power than other types of equipment and may overload the UPS Connect equipment to the UPS Connect the UPS to the utility power supply 230V models Plug the UPS into a two pole three wire grounding receptacle only Your UPS is not supplied with an input line cord Three output line cords are supplied for con necting equipment Additional cords are available from your dealer Swap an input cord from another piece of equipment with one of the supplied output cords The input cord used for the UPS must be three conductor 1 0 mm rated 10 Amps Plug this equipment input line cord into the inlet on the rear panel of the UPS and then into utility power If your equipment does not have a removable line cord see your dealer or contact APC at www apc com support contact to obtain a suitable input line cord 120V 100V models The power cord is permanently attached to the rear panel of the UPS Connect the ground lead to the TVSS screw located on the rear panel Refer to TVSS Screw under Smart UPS Rear Panel in Chapter 3 The transient voltage surge suppression TVSS screw provides g
3. EN61000 3 3 Application of Council Directives 73 23 EEC 93 68 EEC 89 336 EEC 92 3 1 EEC 91 157 EEC Type of Equipment Uninterruptible Power Supply Model Numbers SU 1400RMXLI3U SU1400R3XLIX171 Manufacturer s Name and Address American Power Conversion 132 Fairgrounds Road West Kingston Rhode Island 02892 USA Or American Power Conversion A P C b v Ballybritt Business Park Galway Ireland Or American Power Conversion Main Avenue Peza Rosario Cavite Philippines Or American Power Conversion 2nd Street Peza Cavite Economic Zone Rosario Cavite Philippines Or American Power Conversion Lot 32 Phase 1 Carmelray Industrial Park Canlubang Calamba Luguna Philippines Or APC Suzhou UPS Co Ltd No 189 Suhong Road China Singapore Suzhou Industrial Park Suzhou 215021 Jiangsu P R C Importer s Name and Address American Power Conversion A P C b v Ballybritt Business Park Galway Ireland Place N Billerica MA U S Ghada A ee A fama Snol Richard J Everett Sr Regulatory Compliance Engineer oF Ca f fath Place Galway Ireland el 5 Jan 01 Ray S Ballard Managing Director Europe Phone 353 917 02000 Fax 353 9175 6909 LIMITED WARRANTY American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole op tion
4. axcas2isccvareseanece iecaipavass A E eens esa eons aR eee 16 Removine VS UPS TON Be FR ACK ais tess ade E Ae aca Nac Dit ig FN ga Nd A a ye ers De cae ot 16 Storageand 1 VIAINECTI ANIC so cnc5cpfcl ode weed cockecdctesevestaadi eedecaaeuteleivne Scucuatincuesucgereuteuncteusineeccniensstaneu ve decudeeuatautueusecaneuieeesceeadas 17 SOLADE eree e teh a tee hate en a eh chs A eR eR ace ad ce leh deanna es 17 R placine the Battery Modlen Iar seca aces ccaceas nE ENTE EEEE 17 Troublesh tiNg sc srsossorssssnresspsosecsressenassosdsooet rasonas sesona Ses saose rade Ensa nsore are KENES p oes naps ENSE Sets s AKEN Sess tnis Eie 19 EEV CE E N E A E E a Ausaeab gniauad hasan ioantas 21 Cona APC oioi I A E OAE OEE EEA ET TETE OA AE 21 Regulatory and Warranty Information sscocosssssssseccecoccccssssseseccecocososssseseeccocsssssesecececocsssssssessececccessssssseseeeseecsssssssees 22 Regulatory Agency Approvals and Radio Frequency Warnings cccccceeessssscceeeeccecceeeeeeeesssesssseeeeeeeeceeeeeeeeessssaaeeeess 22 Dec araon o CONO A oa AE AOAN E AEAEE EOT 23 Pineda TaN aeien AE essen oats cin cea AEEA EEE OANE EE OE EEEN EEEO EA 23 Entire contents copyright 2001 by American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC Smart UPS and PowerChute are registered trademarks of American Power Conversion Corporation All other trade marks are the property of the
5. is accessible from the front of the UPS This proce dure requires a Phillips head screwdriver 1 Shut down any equipment attached to the UPS 2 Disconnect the UPS from the power supply 3 Face the front of the UPS to remove the bezel Use both hands and grasp the finger clips on either side of the bezel Pull to ward you The bezel will unsnap Set the bezel aside 4 Use a screwdriver to remove the two battery door screws and open the door 5 To disconnect the battery take out the white cord that is tucked into the space above the battery This cord serves as a handle for the connector Grasp the cord and pull firmly toward you 6 Tuck the white cord on top of the battery pack 7 Close the battery door and replace the two screws removed in Step 4 Leave the bezel off unless the UPS is being transported in a rack REMOVING THE UPS FROM THE RACK If your UPS is mounted in a rack and you are removing it from the rack for transport Remove the four ornamental screws that secure the unit to the rack Refer to Mounting the UPS in a Rack in Chapter 2 Grasp the handle located on the front of the UPS and pull the unit halfway out of the rack Use the handles on the sides of the unit for additional support and slide the unit out of the rack 16 6 STORAGE AND MAINTENANCE STORAGE STORAGE CONDITIONS Store the UPS covered and positioned as for proper functioning in a cool dry location with its
6. will be used for either rack mounting or stacking Both pro cedures are detailed on the following pages The UPS is heavy Select a location sturdy enough to handle the weight You must install the UPS in a protected area that is free of excessive dust and has adequate airflow Ensure the air vents on the front and rear of the UPS are not blocked Do not operate the UPS where the temperature and humidity are outside the specified limits Refer to Specifications at the APC web site www apc com support PLACEMENT cA ak eK OHH i 28 Y lt XX KX X INSTALLING THE SMART UPS To install the Smart UPS follow these basic steps Details are provided on the following pages 1 Stack the UPS on the battery pack or install the mounting rails in the rack four post rack instal lation only Place the UPS in the rack Install the UPS at or near the bottom of the rack Connect the battery and attach the front bezel Connect the equipment and power to the UPS Turn on the UPS Install optional software and accessories a a a STACKING THE UPS ON A BATTERY PACK Note For rack mounting proceed to Mounting the UPS in a Rack below Do not step on the UPS The UPS chassis is not designed to sup port additional weight When stacking the UPS with an external battery pack position the UPS on top of the 2U battery pack The top of the battery pack has indentations for proper placement of the feet on the bottom of th
7. Arc www apcec com User s Manual English APC Smart UPS 1400VA XL 230VAC 120VAC 100VAC 3U Rack and Stack Uninterruptible Power Supply 990 1079 Revision 01 10 01 TABLE OF CONTENTS Safety PTO VIN AUOM aids secs scccesssce css sid ce cceceee cetss aecvauseacecbesaesc oleae seveideaec coseces sc bigvanceaceens ccbiastueRiieeuecbocsaccsaueteuaveid Geseecueass Sisk 1 Pandino Sai aaee ea E oe ee Er eee re ene ere l PECES S a E EEOAE eee be EEE OA E AE la del EA OS l Denercizimne o Lol aa A CR En RO A A A nO Ro RTE ROL UNE Eee 2 Battery SALE Y ihe Sa seca te he chet he kl che he eh the he eh chao he eh i hae cha Nh cl el he Na chal he a cll le 2 JINAK CON EEE EA ENEE EEES 3 BY a ar e 10 AEAEE AA E AA A OE A E N E N E NE E T A EA 3 Positonmne the UPS anrasan ETTA EAE E EA E O E 3 l st lline tie Smart UPS anneanne Re Ra RES rte tt USE EE rea ane R TARN CARR UARN re ESE ES Oa ney ROO ee Re Te RENTS eter eee 3 PEC SS OMNES e ee aa iba E E E E E E 7 OSIEA i EEEE A E E AAE A AEE 8 Smari UPS Front Panel genein a a aE E EE IE EAN 8 SME UPSR EP a n O E 11 On B ttery Op rations nani ara a A A a aaa 13 User Config raple Temi siceccb sevcacesseeesctascetectietes cossiet ss satetscebieeeeacaas tcsbudiessebivenes sousceeecaddatcecoesceussbudeteeveiteweecssceaelsauedeueeside 14 Transporting Your Smart UPS cesses scassess ces saa a esses ceases aac sa cec et cea ate cae caes Seay a sua ceecet Sete e ced 16 Disconmectine the Battery Tor Tans pOnt
8. D BASIC CONNECTORS Serial Port Power management software and interface kits can be used with the UPS Use only interface kits supplied or approved by APC If used g connect the interface cable to the 9 pin computer interface port Secure the connector screws to complete the connection Use an APC supplied cable to connect to the Serial Port DO NOT use a standard serial interface cable since it is incompatible with the UPS connector If both Serial and USB Ports are provided they cannot be used simultaneously Use the battery pack connector to connect optional external battery pack s These units support up to ten external battery packs See the APC web site www apc com support for the correct external battery pack model number for your UPS TVSS Screw 120V 100V models only The UPS features a transient voltage surge Q suppression TVSS screw for connecting the ground lead on surge suppression devices such as telephone and network line protectors 11 DEFAULT SETTINGS Voltage Sensitivity 7 high X medium ow Low Battery Warning Level FAULT LEDs Input Circuit Breaker Site Wiring Fault LED The UPS detects line voltage distortions such as spikes notches dips and swells as well as distortions caused by operation with inexpensive fuel powered generators By default the UPS reacts to distortions by transferring to on batt
9. ICAL SAFETY Do not work alone under hazardous conditions m The UPS should only be attached to a properly protected receptacle that matches the plug used on the UPS Refer to Specifications at the APC web site www apc com support for specific plug ratings A licensed electrician is required to change the plug on the UPS and to install permanently wired equipment m Check that the power cord s plug s and sockets are in good condition When grounding disconnect the equipment from the utility power outlet before installing or connecting to other equipment Reconnect the power cord only after all connections are made m Use one hand whenever possible to connect or disconnect signal cables to avoid a possible shock from touching two surfaces with different electrical grounds Connect the equipment to a three wire utility outlet two poles plus ground The receptacle must be connected to appropriate branch circuit mains protection fuse or circuit breaker Connection to any other type of receptacle may result in a shock hazard In order to maintain compliance with the EMC directive output cords attached to the UPS should not exceed 10 meters in length Pluggable equipment includes a protective earth conductor that carries the leakage current from the load devices computer equipment Total leakage current must not exceed 3 5 mA DEENERGIZING SAFETY If the unit has an internal energy source battery the output may be
10. PS receives a shut down command and actual shutdown The UPS will wait the specified time after the return of utility power before turn on to avoid branch circuit over load NOTE SETTING THESE ITEMS REQUIRES SOFTWARE OR OPTIONAL HARDWARE FONGHON FACTORY USER SELECTABLE DESCRIPTION DEFAULT CHOICES High Transfer Point Low Transfer Point Output Voltage 230V models 253VAC 120V models 132VAC 100V models 110VAC 230V models 196VAC 120V models 103VAC 100V models 90VAC 230V models 230VAC 230V models 264 271 280VAC 120V models 129 135 138VAC 100V models 108 112 114VAC 230V models 188 204 208VAC 120V models 97 100 LOOVAC 100V models 81 85 92VAC 230V models 220 225 240VAC 15 To avoid unnecessary battery usage set the high transfer point higher if the util ity voltage is chronically high and the connected equipment is known to work under this condition Set the low transfer point lower if the utility voltage is chronically low and the connected equipment can tolerate this condition 230V models only allow the user to se lect the output voltage 5 TRANSPORTING YOUR SMART UPS Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT regulations The battery may remain in the UPS it does not have to be removed DISCONNECTING THE BATTERY FOR TRANSPORT The battery
11. V MODELS aoe Oy P FE LISTED 42C2 LR 63938 Tt un E95463 120V STANDARD CLASS A MODELS This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be re quired to correct the interference at his own expense Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits 120V STANDARD CLASS B MODELS i i ee Se FRAMA RM HEE Rie PRA THESE RAR FH AEB BAe RERARELBSHHR 100V MODELS Uy ORB HRLBRESRRMSAEM HRS VCCI OME EOS VIZ AMBRNRE CT CORBA CHAT ALE LISTED 42C2 WeASIXROTLEMHOET COBSHASABORMREST E95463 ZALABRANATEMHVET 22 DECLARATION OF CONFORMITY CE 2001 EC Declaration of Conformity We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Standards to Which Conformity Declared EN50091 1 EN60950 EN50091 1 1 IEC60950 EN55022 EN50091 2 EN61000 3 2
12. able con nection pops out reduce the load on the UPS by unplugging equipment and press the plunger in 120V models only This LED lights up when the UPS is connected to an improperly wired utility power outlet Refer to Troubleshooting in this manual 12 ON BATTERY OPERATION The Smart UPS switches to battery operation automatically if the utility power fails While running on battery an internal alarm sounds periodic beeps Press the button front panel to silence the UPS alarm for the current alarm only You can change the audible indicator if you are using the PowerChute software If the utility power does not return the UPS continues to supply power to the connected equipment until exhausted The UPS will begin to beep continuously approximately two minutes before the UPS final low battery shutdown If using a computer you must manually save your files and power down before the UPS turns off unless you are using PowerChute interface software that provides auto matic unattended shutdown DETERMINING ON BATTERY RUN TIME UPS battery life differs based on usage and environment It is recommended that the battery batteries are changed once every three years See the APC web site www apc com for on battery run times 13 4 USER CONFIGURABLE ITEMS NOTE SETTING THESE ITEMS REQUIRES SOFTWARE OR OPTIONAL HARDWARE FACTORY USER SELECTABLE FUNCTION DESCRIPTION Automatic Self Test Date of Last Battery Re
13. any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompa nied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of pur chase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCI DENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or oth erwise 23
14. arge Procedures for servicing or returning your UPS may vary internationally Please contact the APC Customer Service office in the appropriate country www apc com support for ques tions about warranty and RMA 4 Pack the UPS in its original packaging If the original packing is not available refer to the APC web site www apc com support for information about obtaining a new set m Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT regulations The battery may remain in the UPS it does not have to be removed 5 Mark the RMA on the outside of the package 6 Return the UPS by insured prepaid carrier to the address given to you by Customer Service CONTACTING APC Refer to the information provided at the APC Internet site http www apc com support If you ordered a Smart UPS SU1400R3XLIX171 unit please refer to the red adden dum sheet part number 990 1023A for contact information 21 8 REGULATORY AND WARRANTY INFORMATION REGULATORY AGENCY APPROVALS AND RADIO FREQUENCY WARNINGS 230V MODELS AY This is a Class A product In a domestic environ p G ji ment this product may cause radio interference in N394 G C ME 61 which case the user may be required to take correc tive actions 120
15. bat teries fully charged Disconnect any cables connected to the computer interface port to avoid unnec essary battery drainage EXTENDED STORAGE At 15 to 30 C 5 to 86 F charge the UPS battery every six months At 30 to 45 C 86 to 113 F charge the UPS battery every three months REPLACING THE BATTERY MODULE This UPS has an easy to replace hot swappable battery module Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on for the follow ing procedure See your dealer or contact APC at the web site www apc com support contact for information on replacement battery modules Once the battery is disconnected the connected equipment is not protected from power outages REMOVING THE FRONT BEZEL AND BATTERY MODULE The battery module is accessible from the front of the UPS This proce dure requires a Phillips or straight head screwdriver 1 Face the front of the UPS to remove the bezel Use both hands and grasp the finger clips on either side of the bezel Pull toward you The bezel will unsnap Set the bezel aside 2 Use a screwdriver to remove the two battery door screws and open the door hinged panel Set the screws aside in a safe place You will replace them later 3 To disconnect the battery take out the white cord that is tucked into the space above the battery This cord serves as a handle for the con nector Grasp t
16. battery LED and immediately returns to online operation The con nected equipment is not affected by a failed test Recharge the bat tery for 24 hours and perform another self test If it fails the bat tery must be replaced Manual Self Test Press and hold the button for a few seconds to initiate the self test UTILITY POWER During normal operation the UPS monitors the utility power and delivers power to the connected equipment If your system is experiencing excessive periods of high or low voltage have a certified electrician check your facility for electrical problems If the problem continues contact the utility company for further assistance Online The online LED illuminates when the UPS is supplying utility power to the connected equipment If the LED is not lit the UPS is Lyg either not turned ON or is supplying battery power The UPS sounds an alarm four beeps every 30 seconds Utility Voltage The UPS has a diagnostic feature that displays the utility voltage 230V 120V 100V Plug the UPS into the normal utility power 0264 0132 0117 ree oe ai Press and hold the button to view the utility voltage bar graph 0213 0107 092 display After a few seconds the five LED display on the right of the 019 098 084 front panel shows the utility input voltage Refer to the figure at left L C C for the voltage reading values are not listed on the UPS the voltage display t The UPS starts a self test as part of this pr
17. e UPS l 2 MOUNTING THE UPS IN A RACK 3 Unpack the four mounting feet shipped in the mounting kit Turn the UPS on its side so the bottom surface is accessible Locate the indentations on the bottom of the UPS that mark the feet positions indicated by arrows in the figure at left Peel away the protective film on the back of one foot align the adhesive side with an indentation on the UPS and press hard to affix the foot to the UPS Repeat this step for all feet Turn the UPS right side up and place it either on the floor or on an optional battery pack shown The battery pack cover has in dentations to accommodate the feet on the bottom of either a UPS or another battery pack Continue with Connecting the Battery and Attaching the Bezel next page The UPS comes with standard 19 inch 46 5 cm rack mounting rails brackets and cleats The rack can have any of the common types of equipment mounting holes square round threaded or round non threaded All necessary hardware is provided The UPS is heavy To lighten it you may remove the battery before mounting the unit in the rack See Chapter 5 Removing the Bezel and Battery Module If you do not want to remove the battery continue with Mount the UPS in a Rack below Mount the UPS in a Rack 1 wm oh Gp Install the mounting rails in the rack required for fo
18. energized when the unit is not connected to a utility power outlet To deenergize pluggable equipment press the button for more than one second to switch the unit off Disconnect the unit from the utility power outlet Disconnect the battery Push the button to deenergize the capacitors i l To deenergize permanently wired equipment set the power switch to standby Set the utility circuit breaker to standby and then disconnect the batteries including any ex pansion units Finally disconnect the utility power from the building power supply Avoid using extension cords and adapter plugs Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to signifi cantly affect its safety or effectiveness is not recommended BATTERY SAFETY This equipment contains potentially hazardous voltages Do not attempt to disassemble the unit The only exception is for equipment containing batteries Battery replacement using the proce dures below is permissible Except for the battery the unit contains no user serviceable parts Repairs are to be performed only by factory trained service personnel Do not dispose of batteries in a fire The batteries may explode Do not open or mutilate batteries They contain an electrolyte that is toxic and harmful to the skin and eyes To avoid personal injury due to energy hazard remo
19. ery operation to protect the connected equipment Where power quality is poor the UPS may frequently transfer to on battery operation If the connected equipment can operate normally under such conditions reduce the sensitivity setting to conserve battery capac ity and service life To reduce UPS sensitivity press the voltage sensitivity button Use a pointed object such as a pen to do so Press the button once to set sen sitivity to medium Press it again to set sensitivity to low Press the but ton a third time to reset to high sensitivity You also can change the sen sitivity level through software Brightly lit UPS is set to high sensitivity Dimly lit Off UPS 1s set to ow sensitivity UPS 1s set to medium sensitivity The low battery warning beeps to indicate low on battery run time It beeps periodically approximately three times per minute when less than seven minutes of run time remain The beeps are continuous when only two minutes of run time remain This may not be enough time to shut down some protected computer systems To change the warning interval default setting press the voltage sensitivity button while pressing and holding the front panel 7 button Brightly lit Low battery warning interval is about two minutes Dimly lit Off Low battery warning interval is about seven minutes Low battery warning interval is about five minutes If the plunger on the circuit breaker located above the input c
20. est If the problem persists after recharging replace the bat tery Replace Battery LED flashes and Check that the battery connectors are fully engaged short chirp is emitted every two sec onds to indicate the battery is discon nected Failure of a battery self test The UPS emits short beeps for one minute and the replace bat tery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the replace battery condition The alarm stops if the battery passes the self test THE OVERLOAD LED IS LIT AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The connected equipment exceeds the specified maximum load as defined in Specifications at the APC web site WWw apc com The alarm remains on until the overload is removed Disconnect nonessential equipment from the UPS to eliminate the overload The UPS continues to supply power as long as it is online and the circuit breaker does not trip the UPS will not provide power from batteries in the event of a utility voltage interruption If a continuous overload occurs while the UPS is on battery the unit turns off output in order to protect the UPS from possible damage THE SITE WIRING FAULT LED IS LIT The site wiring LED is lit The UPS is plugged into an improperly wired utility power out let Wiring faults detected include missing ground hot neutral polarity reversal and over
21. he cord and pull firmly toward you 4 Be careful during this step the battery module is heavy Pull the battery module out of the UPS by pulling the clear label not the white cord The battery module consists of a string of four batteries The white cord is connected to the battery leads not the body of the battery 17 REPLACING THE BATTERY MODULE 1 The plug on the new battery module is taped to the side of the battery Remove this tape allowing the plug and the attached white cord and battery cables to come to the front of the battery 2 Supporting the new battery module on the bottom align it with the bat tery door opening and slide it into the compartment 3 Locate the UPS battery connector jack to the right of the battery tray To connect the battery cable plug and the battery jack push the plug into the jack firmly to ensure a tight connection You will hear a snap when the connector is seated properly 9 5 Tuck the white cord and the battery cables into the space above the UPS battery module Close the battery door and replace the two screws removed in Step 2 Hold the bezel with the cutout section on the right Align the tabs on the side of the bezel with the slots on the front of the UPS and gently snap it into place Om S Be sure to return the spent battery to APC for recycling Ship it to APC in the replacement battery packing material Pb 18 7 TROUBLESHOOTING Use the cha
22. ir respective owners 1 SAFETY INFORMATION American Power Conversion Corporation APC is the leading national and international manufac turer of state of the art uninterruptible power supplies redundant switches power management soft ware and related equipment APC products protect hardware software and data from the threat of power disturbances in business and government offices throughout the world The APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your computer and other valuable electronic equipment The UPS filters out small utility line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line The UPS provides continuous power from its internal battery until the utility line returns to safe levels sible for compliance could void the warranty STOP Changes or modifications to this unit not expressly approved by the party respon HANDLING SAFETY The UPS requires two people for installation due to its weight To lighten the UPS you may remove the battery while you position it lt 18 kg lt 40 1b pi 32 55 kg 70 120 Ib l i 18 32 kg 40 70 1b gl gt 55 kg gt 120 Ib This equipment is intended for installation in a temperature controlled indoor area free of conductive contaminants Refer to Specifications at the APC web site www apc com support for the actual tem perature range ELECTR
23. loaded neutral circuit Contact a qualified electrician to correct the building wiring THERE IS NO UTILITY POWER AND THE UPS HAS BEEN TURNED OFF When the UPS is off and there is no 230V 120V models Only utility power use the cold start feature to apply power to the connected equip l Press and hold the button for about 3 seconds The unit ment from the UPS battery Cold start itnota normal condition will beep the LED lights will flash and the unit will beep a second time Release the ON button during the second beep This will sup ply immediate power to the UPS and the connected equipment Make sure connected equipment is switched to ON 20 SERVICE If the UPS requires service do not return it to the dealer Instead follow these steps 1 Review the problems discussed in the Troubleshooting section of this manual to eliminate com mon problems 2 Verify that no circuit breakers are tripped If the problem persists contact APC Customer Service through the APC web site www apc com support Note the model number of the UPS the serial number and the date purchased If you call APC Customer Service a technician will ask you to describe the problem and try to solve it over the phone if possible If this is not possible the technician may arrange for the UPS to be serviced or may issue a Returned Material Authorization Number RMA m Ifthe UPS is under warranty repairs are free If not there is a repair ch
24. move the two battery door screws and open the door Set the screws aside You will replace them later o A AL Ilo le Q To ata rece rece rece eee jee rote ce os 5 Bs 3 aS ee 5 a CRS oS SS n 2 Locate the battery cables tucked on top of the battery 3 Locate the UPS battery connector jack to the right of the battery tray i fe Oan ine HRR RR eee lata H ote tate nE en Ho a DOTE Bacc 5 09 oE RRA EEE e e o e e 0 0 fy gt gt e no C 4 HO pe oss Jo H 4 D O D O O O 4y ie ae Q R ote ete ore os ae z Q 9 al la a a a Q S s o Q Q Q 9 lal a a a Q G Gg g z S a 4 To connect the battery cable plug to the battery jack push the plug into the jack firmly to ensure a tight connection You will hear a snap when the connector is seated prop erly 5 Tuck the white cord and the battery cables into the space above the UPS battery 6 Close the battery door and replace the screws 7 Unpack the bezel and hold it with the cutout section on the right Align the tabs on the side of the bezel with the slots on the front of the UPS and gently snap it into place To connect an optional external battery pack s
25. ocedure The self test does not affect The display indicates the voltage is between the displayed value on the list and the next higher value For example with three LEDs lit on the 120V model the input voltage is between 115 and 134 VAC If no LEDs are lit and the UPS is plugged into a working utility power outlet the line voltage is extremely low If all five LEDs are lit the line voltage is extremely high and should be checked by an electrician AVR Trim a AVR Boost A BATTERY POWER This LED illuminates to indicate the UPS is compensating for a high utility voltage This LED illuminates to indicate the UPS is compensating for a low utility voltage If the utility power fails the UPS can provide power to the connected equipment from its internal battery for a finite period The UPS sounds an alarm four beeps every 30 seconds while operating on battery power The alarm stops when the UPS returns to online operation On Battery Battery Charge 0 100 080 060 040 00 L Overload 30 Replace Battery When the on battery power LED is lit the UPS is supplying battery power to the connected equipment The five LED display on the right of the front panel shows the present charge of the UPS battery as a percentage of the battery capacity When all five LEDs are lit the battery is fully charged The LEDs ex tinguish from top to bottom as the battery capacity diminishes Refer to the figure at lef
26. outlet Wiring faults detected include missing ground hot neutral polarity reversal and overloaded neutral circuit If the UPS indicates a site wiring fault get a qualified electrician to correct the building wiring OPTIONAL ACCESSORIES Add any optional accessories See the documentation accompanying the accessory for details See the APC web site www apc com for available accessories ACCESSORIES If the UPS is equipped with an accessory slot visit the APC web site www apc com for available accessories If a standard accessory such as an SNMP card is installed on this UPS see the Utility CD for user documentation For additional computer system security install PowerChutePlus Smart UPS monitoring software This provides automatic unattended shutdown capabilities on most major network operating systems 3 OPERATION SMART UPS FRONT PANEL 2s E omais CATT E 0 SS jS SSS i amp l 0 14090 EEE p came me ca 2 O ga oO Trin Spee corn D 3 z ae w OPERATION The ON and OFF buttons are used to power the UPS and act as master controls for the connected equipment Make sure connected e
27. quipment is switched to the ON position The UPS remains on as long as it is attached to utility power Power On Press and release the button to supply power to the UPS and con nected equipment The equipment is immediately powered and the UPS performs a self test Power Off Press and release the button to turn off power to the UPS and con nected equipment Load The five LED display on the left of the front panel shows the percent 085 age of available power used by the connected equipment For example 067 if three LEDs are lit the connected load is drawing between 50 and 050 67 of the UPS capacity If all five LEDs are lit the connected load is 033 drawing between 85 and 100 of capacity Thoroughly test your 017 entire system to make sure that the UPS will not become overloaded n In the graphic to the left the load capacity threshold is listed next to the LED values are not listed on the UPS SELF TEST Automatic Self Test The UPS performs a self test automatically when turned on and every two weeks thereafter by default Refer to User Configur able Items for details on changing the default interval Automatic self test eases maintenance requirements by eliminating the need for periodic manual self tests During the self test the UPS briefly operates the connected equipment on battery If the UPS passes the self test it returns to online operation If the UPS fails the self test the UPS lights the replace
28. rounding through the UPS power cord ground conductor To make the connection loosen the screw and connect the surge suppression device ground lead Tighten the screw to secure the lead 100V models In order to operate at the full VA rating of the 1400VA product the supplied 15A plug must be replaced with a 20A plug This change must be done by qualified service personnel Refer to the web site www apc com support for additional information 3 Turn on all connected equipment To use the UPS as a master ON OFF switch be sure all con nected equipment is switched ON The equipment will not be powered until the UPS is turned on TURNING ON THE UPS 1 Make sure the battery is connected before turning on the UPS Press the button on the front panel to power up the UPS This will power up connected equipment Make sure connected equipment is switched to the ON position The UPS charges its battery when it is connected to utility power The battery charges fully during the first 24 hours of normal operation Do not expect full battery run capa bility during this initial charge period The unit performs a self test automatically when turned on and every two weeks thereafter by de fault Refer to the User Configurable Items in Chapter 4 for details on changing the default interval 2 120V models Check the site wiring fault LED located on the rear panel It lights up if the UPS is plugged into an improperly wired utility power
29. rt below to solve minor Smart UPS installation and operation problems Refer to the APC web site www apc com for assistance with complex UPS problems PROBLEM AND POSSIBLE CAUSE SOLUTION UPS WILL NOT TURN ON button not pushed Press the button once to power the UPS and the connected equipment UPS not connected to utility power Check that the power cable from the UPS to the utility power sup supply ply is securely connected at both ends UPS input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and resetting the circuit breaker on the back of UPS by pressing the plunger in Very low or no utility voltage Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim have the utility voltage checked Battery not connected properly Check that the battery connectors are fully engaged UPS WILL NOT TURN OFF Internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it ser viced immediately UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS UPS input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and resetting the circuit breaker on the back of UPS by pressing the plunger in Very high low or distorted line volt Move the UPS to a different outlet on a different circuit Test the age Inexpensive fuel powered genera input voltage with the utility voltage display If acceptable to the tors can distort the vol
30. t for the battery capacity threshold values are not listed on the UPS As a low battery warning any LEDs illuminated for the given capac ity flash and the UPS beeps The low battery warning default setting can be changed from the rear panel or through the optional Power Chute software Refer to Default Settings below for details The UPS emits a sustained alarm tone and the LED illuminates when an overload condition occurs Refer to Troubleshooting in this manual Failure of a battery self test causes the UPS to emit short beeps for one minute and the replace battery LED illuminates Refer to Trouble shooting in this manual SHUTDOWN MODE VIA SOFTWARE OR AN ACCESSORY In shutdown mode the UPS stops supplying power to the connected equipment waiting for the re turn of utility power If there is no utility power present external devices such as servers connected to the computer interface or the accessory slot can command the UPS to shut down This normally is done to preserve battery capacity after the shutdown of protected servers The UPS scrolls the front panel LEDs sequentially in shutdown mode 10 SMART UPS REAR PANEL 230V models 120V 100V models o eee a S EEEE EIEIEIE e CIC or hae eo KAREA ED a a ONT em Te ee 99 GED Oe OT STO pane T ge arma _ 99 CE
31. tage connected equipment reduce the UPS sensitivity UPS BEEPS OCCASIONALLY Normal UPS operation None The UPS is protecting the connected equipment UPS DOES NOT PROVIDE EXPECTED BACKUP TIME The UPS battery is weak due to a re Charge the battery Batteries require recharging after extended out cent outage or is near the end of its ages They wear faster when put into service often or when oper service life ated at elevated temperatures If the battery is near the end of its service life consider replacing the battery even if the replace bat tery LED LED 1s not yet lit ALL LEDS ARE LIT AND THE UPS EMITS A CONSTANT BEEPING Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it ser viced immediately The UPS is overloaded Check the UPS Load display Unplug unnecessary equipment such as printers FRONT PANEL LEDS FLASH SEQUENTIALLY The UPS has been shut down remotely None The UPS will restart automatically when utility power re through software or an optional acces turns sory card 19 PROBLEM AND POSSIBLE CAUSE SOLUTION ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down and the battery None The UPS will return to normal operation when the power is is discharged from an extended outage restored and the battery has a sufficient charge THE REPLACE BATTERY LED Is LIT Weak battery Allow the battery to recharge for at least 24 hours Then perform a self t
32. ur post racks only Directions are included with the rail kit For a four post rack attach a mounting cleat to each side of the UPS 3 Attach the mounting brackets to the UPS before mounting the UPS in your rack below Each mounting bracket attaches to the UPS with four screws included Two sets of bracket holes are located on the sides of the UPS If you are using a four post rack attach the mounting brackets in the forward position For two post rack mounting attach the brackets at the mid point position Four Post Rack Two Post Rack Bracket Position Bracket Position 4 Use the handles on the side of the UPS to sup port the unit Due to the weight of the UPS two people are re quired to install it in the rack 5 Each side of the UPS has a cleat that must slide into the groove on the rails in four post rack mounting Slide the UPS into position 6 Use the four ornamental screws supplied with the UPS to attach the mounting brackets to the rack post in both two and four post mounting If you removed the battery before mounting the UPS in the rack follow this step to reinstall it Supporting the battery on the bottom align it with the bat tery door opening and slide it into the compartment CONNECTING THE BATTERY AND ATTACHING THE FRONT BEZEL The battery is accessible from the front of the UPS This pro cedure requires a Phillips head screwdriver 1 Use a screwdriver to re
33. ve wristwatches and jewelry such as rings when replacing the batteries Use tools with insulated handles Replace batteries with the same number and type of batteries or battery packs as originally in stalled in the equipment 2 INSTALLATION The UPS has a rack and stack design that provides two mounting options The UPS can be mounted in a 46 5 cm 19 inch equipment rack or stacked on a battery pack s model SU24RMXLBP2U Hardware is provided for either option UNPACKING Inspect the UPS upon receipt APC designed robust packaging for your product However accidents and damage may occur during shipment Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents The package contains the UPS with battery disconnected the front bezel and a literature kit containing one CD one serial cable and product documentation The pack age will also include a mounting kit with brackets cleats feet and hardware and a rail kit necessary for rack mounting the UPS containing mounting rails installation instructions and a hardware packet 230V models have one power cord included with the literature kit the battery and install the bezel during the installation procedure described later f The UPS is shipped with the battery and the front bezel disconnected You will connect POSITIONING THE UPS Place the rack and the UPS where they
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