American Power Conversion 1000, 1100, 1400 Power Supply User Manual
Contents
1. Arc www apc com APC Back UPS Pro 1000 1100 1400 User s Manual 990 2012E Revision 6 2 02 Installation and Initial Start Up To obtain warranty coverage please fill out and return the warranty registration card now Inspection Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Placement 2 5 cm i in KERU iA Ii eS YV v v XX XX Install the UPS in a protected area that is free of excessive dust and has adequate air flow Do not operate the UPS where the temperature and humidity is outside the specified limits Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty Connect to Utility Check the Site Wiring Fault Indicator Location Top right corner of UPS back panel Caution If the site wiring fault indicator lights get a qualified electrician to correct the building wiring Connect the Loads Plug the loads into the output connectors on the rear of the UPS To use the UPS as a master On Off switch make sure that all of the loads are switched On Q Caution Do not connect a laser printer to the Battery Backup Outlets Battery Backup Outlets These UPS outlets provide battery power and surge protection to equipment when2. On line and overload indicators are flashing alternately All indicators are flashing All indicators are Off and the UPS is not operating The replace battery light is Weak batteries illuminated equipment Specifications 670 W 670 W 950 W On battery frequency 50 or 60 Hz 0 1 Hz unless synchronized to utility during brownout On battery waveshape Stepped sine wave shutdown on overload cycles and ambient temperature Storage temperature 15 to 45 C 5 to 113 F Operating storage relative humidity 0 to 95 non condensing Storage elevation O to 15 000 m 0 to 50 000 ft Operating elevation O to 3 000 m 0 to 10 000 ft Audible noise at 1 m 3 ft lt 45 dBA 8 5 x 6 7 x 17 3 in 19 3 21 1 kg 19 3 21 2 kg 24 1 25 9 kg 42 5 46 5 Ib 42 5 46 8 Ib 53 0 57 0 Ib Components EMI certification FCC DOC Class B certified Electromagnetic immunity IEC 801 4 level IV 801 5 level III
3. utility voltage is outside acceptable limits Data sensitive equipment such as a computer monitor or external drive are connected to these outlets Connect Telephone Network Surge Suppression Optional Connect a single line telephone or a 10Base T 100Base Tx network cable into the RJ 45 RJ 11 telephone network surge protection IN jack on the back of the UPS Connect from the OUT jack with telephone cable supplied or network cabling not supplied to a fax modem or network port Connect Computer Interface Port Optional BP1100 PowerChute plus power management software is included with this UPS Connect the supplied interface cable to the 9 pin computer interface port on the back panel of the UPS Connect to the computer See software documentation for installation instructions Charge the battery The UPS charges its battery whenever it is connected to utility power The battery will charge fully during the first 4 hours of normal operation Do not expect full runtime during this initial charge period Operating Instructions Switch On Switch Off With the UPS plugged in press and release the On Off Test button to supply power to the loads The UPS loads are immediately powered while the UPS performs a self test Press and release the button again to turn Off power to the loads It may be convenient to use the UPS as a master On Off switch for the prote
4. PS s input circuit breaker even though normal line tripped voltage is thought to exist life extended outage Batteries age faster when put into service often and when operated at elevated temperatures If the battery is near the end of its service life consider replacing the battery even if the replace battery indicator is not yet lit The UPS was shutdown by None The UPS will restart PowerChute plus software automatically when utility power returns Internal UPS fault Do not attempt to use the UPS Turn the UPS Off and have it serviced immediately The UPS operates normally Building wiring error such as Have a qualified electrician but the site wiring fault missing ground or hot to correct the building wiring indicator is lit neutral wire reversal On line and on battery Internal UPS fault Do not attempt to use the indicators only are flashing UPS Turn the UPS Off and have it serviced immediately The UPS is shutdown and the None The UPS will return battery is discharged from an to normal operation when extended power outage the power is restored and the battery has a sufficient charge Allow the batteries to recharge for at least 4 hours If the problem persists after recharging replace the batteries connected properly connections The overload light is The UPS is overloaded Reduce the load on the UPS by unplugging For Computer Interface Port Specifications see the APC Website
5. chedules must declare such a need at first contact with APC Customer Service APC will ship out the replacement unit once the defective unit has been received by the repair department The customer pays for the shipping to APC APC covers ground freight transportation costs back to the customer Service If the UPS requires service please do Not return it to the dealer Follow these steps 1 Use the Troubleshooting section of the Quick Reference Guide to eliminate common problems 2 Verify that no circuit breakers are tripped A tripped circuit breaker is the most common UPS problem 3 If the problem persists call customer service or visit the APC Internet Website Www apc com e Note the model number of the UPS the serial number and the date purchased A technician will ask you to describe the problem and try to solve it over the phone if possible If this is not possible the technician will issue a Return Merchandise Authorization Number RMA e lf the UPS is under warranty repairs are free If not there is a repair charge 4 Pack the UPS in its original packaging If the original packing is not available ask customer service about obtaining a new set e Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty e Include a letter with your name RMA address copy of the sales receipt description of the trouble your dayti
6. cted equipment The on line LED illuminates when the UPS is supplying utility power to the battery backup loads Self test The UPS performs a self test automatically when turned On and every two weeks thereafter by default Automatic self test eliminates the need for periodic manual self tests During the self test the UPS briefly operates the loads on battery If the UPS passes the self test it returns to on line operation If the UPS fails the self test it immediately returns to on line operation and lights the replace battery LED The loads are not affected by a failed test Recharge the battery overnight and perform the self test again If the replace battery LED is still On replace the battery using the Replacing the Battery procedure On Battery During on battery operation the on battery LED illuminates and the UPS sounds an audible alarm consisting of 4 beeps every 30 seconds The alarm stops when the UPS returns to on line operation Low Battery When the UPS is operating on battery and the energy reserve of the battery runs low the UPS beeps continuously until the UPS shuts down from battery exhaustion or returns to on line operation Overload When loads exceed the UPS s capacity the overload LED illuminates and the UPS emits a sustained tone The alarm remains On until the overload is removed Disconnect nonessential load equipment from the battery backup outlets to eliminate
7. me phone number and a check if necessary z Mark the RMA on the outside of the package 6 Return the UPS by insured prepaid carrier to the address given to you by Customer Service APC Contact Information USA Canada E MEXICO nanannnnnnnnnnnnnnnn 1 800 800 4272 292 0253 292 0255 Brazil orcarina 0800 12 72 21 Worldwide 55 1 401 789 5735 Internet sce cevinserscicccess http www apc com Technical Support http www apc com support Troubleshooting Possible Cause UPS will not turn Opn On Off Test button not Press the On Off Test pushed button to power the UPS and the loads UPS input circuit breaker Reduce the load on the tripped UPS by unplugging equipment and reset the circuit breaker by pressing the plunger back in UPS will not turn On or Computer interface problem Disconnect the computer Off interface If the UPS now works normally check the interface cable and the attached computer Reduce the load on the UPS by unplugging equipment and reset the circuit breaker by pushing the plunger back in UPS beeps occasionally Normal UPS operation None The UPS is protecting the load UPS does not provide The UPS s battery is weak Charge the battery The expected back up time due to recent outage or is UPS s batteries require near the end of its service recharging after an UPS operates on battery U
8. rating condition When the UPS is Off and there is no utility power it is possible to cold start the UPS to power the loads from the UPS s battery D e Press and hold the On Off Test button until the UPS begins beeping e Release the On Off Test button during the beeping to start the UPS APC Back UPS Pro and PowerChute are registered trademarks of American Power Conversion Corp Copyright 2002 Storage conditions Store the UPS covered and upright in a cool dry location with its battery fully charged Before storing charge the UPS for at least 4 hours Extended storage At 15 to 30 C 5 to 86 F charge the UPS s battery every 6 months At 30 to 45 C 86 to 113 F charge the UPS s battery every 3 months Replacing the Battery This UPS has an easy to replace hot swappable battery Battery replacement is a safe procedure isolated from electrical hazards You may leave the UPS and loads on for the following procedure See your dealer or call the number in this manual for information on replacement battery kits Note Once the battery is disconnected the loads are not protected from power outages 1 Grasp the top of the front cover and tilt it out and down 2 Unhook the bottom of the cover from the chassis and lift it upward to expose the battery door Be careful not to strain the ribbon cable Do not touch the exposed printed circuit board 3 Fold the front cover on top of the UPS as
9. shown 4 Use a flat blade screwdriver or a coin to remove the two battery door screws and open the door 5 Grasp the tab and gently pull the battery out of the UPS 6 Disconnect the battery leads e For the 1000 through 1100 VA models loosen the connectors by gently wiggling them while pulling straight back from the battery connector TOSOLIIQY VA e For the 1400 VA model pull the two gray couplers apart to e17 disconnect the battery 7 Connect the battery leads to the new battery Note Small sparks at the battery connectors are normal during 1400 VA connection e For the 1000 through 1100 VA models connect the red wire to the positive terminal and the black wire to the negative terminal e For the 1400 VA model connect the gray battery coupler to the UPS s coupler 8 Slide the battery into the UPS 9 Close the battery door replace the battery compartment screws and replace the front cover O 10 Dispose of the old battery properly at an appropriate recycling facility or eS N return it to the supplier in the packing material for the new battery See the new battery instructions for more information Customers may return their defective unit to APC for replacement or repair during the standard 2 year warranty period APC s standard procedure will be to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to assigned asset tags and set depreciation s
10. the overload If the overload is severe the input circuit breaker may trip the resettable center plunger of the circuit breaker pops out as well Disconnect nonessential load equipment from the UPS to eliminate the overload and press the plunger back in to restart the UPS If there is AC power and the circuit breaker does not trip during overload the loads are still powered If the circuit breaker trips or the UPS attempts to transfer to battery the loads power will be shut Off Turn the UPS Off then back On to repower the loads Replace Battery If the battery fails a self test the UPS emits short beeps for one minute and the replace battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure to confirm replace battery conditions The alarm stops when the battery passes the self test Shutdown Mode If there is no power the host connected to the computer interface port can command the UPS to shut down This is normally done to preserve battery capacity after a controlled shutdown of the protected system In shutdown mode the UPS stops supplying power to the load The on line and overload LED indicators flash alternately or if the UPS has shutdown due to a low battery the UPS will beep once every 4 seconds for approximately 16 seconds When line power is restored the UPS will return to on line operation Cold Start Note Cold start is not a normal ope
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