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Alienware 17 R1 Laptop User Manual

1. 6 Remove the hinge cover see Removing the Hinge Cover 7 Remove the keyboard see Removing the Keyboard 8 Remove the palm rest assembly see Removing the Palm Rest Assembly 9 Turn the palm rest assembly over 10 Disconnect the speaker lights cable from the connector on the status light board 11 Push the connector latch up and pull the pull tab to disconnect the power board cable from the connector on the status light board 12 Lift the connector latch and pull the pull tab to disconnect the status light board cable from the connector on the status light board speaker lights cable connector power board cable connector status light board cable connector 13 Remove the five screws that secure the status light board to the palm rest assembly 14 Lift the status light board off the palm rest assembly 1 status light board 2 screws 5 Replacing the Status Light Board 1 Follow the instructions in Before You Begin 2 Place the status light board on the palm rest assembly and replace the five screws that secure the status light board to the palm rest assembly 3 Connect the speaker lights cable to the connector on the status light board 4 Insert the status light board cable into the connector on the status light board and press the connector latch into the connector to secure the cable 5 Insert the power board cable into the connector on the status light board and press down on th
2. USB PowerShare Allows you to enable or disable charging of devices plugged into the USB Powershare connector while in battery mode Integrated Network Allows you to enable or disable the on board LAN controller Disabled Internal LAN is disabled and is not visible to the operating system Enabled Internal LAN is enabled High Definition Allows you to enable or disable the internal high definition audio device Audio Disabled The internal audio device is disabled and is not visible to the operating system Enabled The internal audio device is enabled SD Card Reader Allows you to enable or disable the internal SD card reader CPU Turbo Mode Allows you to enable or disable the Intel CPU turbo mode performance option Performance Options Allows you to enable or disable all over clocking functions SATA Operation Allows you to configure the operating mode of the integrated SATA hard drive controller ATA SATA is configured for ATA mode AHCI SATA is configured for AHCI mode SATA Hard Drive Displays the installed SATA hard drive model Adapter Warnings Allows you to choose if the computer should display warning messages when you use certain power adapters The computer displays these messages if you attempt to use a power adapter that has too little capacity for your configuration Disabled BIOS will not detect unsupported AC adapters and will not display any message on the screen Enabled BIOS wil
3. surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty gt gt gt BP CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer K NOTE Dell or Alienware does not guarantee compatibility or provide support for Mini Cards from sources other than Dell or Alienware If you ordered a wireless Mini Card with your computer the card is already installed Your computer supports two Mini Card slots One full Mini Card slot for WWAN 1 One half Mini Card slot for WLAN K NOTE Depending on the configuration of the computer when it was sold the Mini Card slot may or may not have a Mini Card installed Removing the Mini Card s 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack 4 Disconnect the antenna cables from the Mini Card 5 Remove the screw that secures the Mini Card to the system board 6 Lift the Mini Card out of the connector on the system board CAUTI ON When the Mini Electrostatic Discharge Card is not in the computer store it in protective antistatic packaging For more information see Protecting Against in
4. 10 Carefully lift the keyboard and slide the keyboard tabs out of the slots on the palm rest 11 Carefully turn the keyboard over and place it on the palm rest 12 Lift the connector latches and pull the pull tabs to disconnect the keyboard cable and backlit keyboard cable from their connectors on the system board 1 backlit keyboard cable 2 keyboard cable 13 Lift the keyboard off the palm rest assembly Replacing the Keyboard 1 Follow the instructions in Before You Begin 2 Slide the keyboard cable and backlit keyboard cable into their connectors on the system board and press down on their connector latches to secure the cables 3 Slide the tabs on the keyboard into the slots on the palm rest assembly and lower the keyboard into place 4 Gently press around the edges of the keyboard to secure the keyboard under the tabs on the palm rest assembly 5 Replace the two screws that secure the keyboard to the computer base 6 Replace the hinge cover see Replacing the Hinge Cover 7 Close the display and turn the computer over 8 Replace the two screws that secure the keyboard to the computer base 9 Replace the memory module s see Replacing the Memory Module s 10 Follow the instructions from step 6 to step 8 in Replacing the Hard Drive 11 Replace the battery pack see Replacing the Battery Pack 12 Replace the base cover see Replacing the Base Cover CAUTI ON Bef
5. Plastic scribe BIOS executable update program at support dell com Turning Off Your Computer A CAUTI ON To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Save and close all open files and exit all open programs 2 Click Start and then click Shut Down The computer turns off after the operating system shutdown process finishes 3 Ensure that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for at least 8 to 10 seconds until the computer turns off Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a pr
6. Removing the Hard Drive 5 Remove the memory module s see Removing the Memory Module s 6 Remove the nine screws that secure the palm rest to the computer base a u x 7 Turn the computer over and open the display as far as possible 8 Remove the hinge cover see Removing the Hinge Cover 9 Remove the keyboard see Removing the Keyboard A CAUTI ON Pull the pull tabs on top of the connectors to avoid damage to the connectors 10 Lift the connector latches and pull the pull tabs to disconnect the touch pad cable and status light board cable from their connectors on the system board 11 Remove the three screws that secure the palm rest assembly to the computer base a status light board cable connector touch pad cable connector 12 Using a plastic scribe carefully pry out the palm rest assembly along the rear edge and then ease the palm rest assembly from the computer base 13 Hold the palm rest assembly perpendicular to the computer base and disconnect the Alienware logo light cable from the connector on the status light board 1 Alienware logo light cable A CAUTION Carefully separate the palm rest assembly from the computer base to avoid damage to the palm rest assembly 14 Lift the palm rest assembly off the computer base Replacing the Palm Rest Assembly 1 Follow the instructions in Before You Begin 2 Connect the Alienware logo light cable to the connector on
7. assembly to the computer base 9 Replace the battery pack see Replacing the Battery Pack 10 Replace the base cover see Replacing the Base Cover CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 11 Install the operating system for your computer as needed 12 Install the drivers and utilities for your computer as needed Back to Contents Page Back to Contents Page Hinge Cover Alienware M11x R3 Service Manual Removing the Hinge Cover Replacing the Hinge Cover WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer Removing the Hinge Cover 1 Follow the instructions in Before You Begin
8. board remove the main battery see Removing the Battery Pack before working inside the computer CAUTI ON To prevent data loss turn off your computer see Turning Off Your Computer before removing the hard drive assembly Do not remove the hard drive while the computer is On or in Sleep state CAUTI ON Hard drives are extremely fragile Exercise care when handling the hard drive CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTI ON When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE Dell or Alienware does not guarantee compatibility or provide support for hard drives from sources other than Dell NOTE If you are installing a hard drive from a source other than Dell or Alienware you need to install an operating system drivers and utilities on the new hard drive Removing the Hard Drive Follow the instructions in Before You Begin Remove the base cover see Removing the Base Cover Remove the battery p
9. do so may result in damage to the computer 8 Install the drivers and utilities for your computer as required K NOTE If you are installing a Mini card from a source other than Dell or Alienware you must install the appropriate drivers and utilities Back to Contents Page Back to Contents Page Palm Rest Assembly Alienware M11x R3 Service Manual o Removing the Palm Rest Assembly Replacing the Palm Rest Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance A CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer Removing the Palm Rest Assembly 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack 4 Follow the instructions from step 4 to step 6 in
10. module connector 3 Slide the memory module firmly into the connector at a 45 degree angle and press the memory module down until it clicks into place If you do not hear the click remove the memory module and reinstall it K NOTE If the memory module is not installed properly the computer may not boot 4 Replace the battery pack see Replacing the Battery Pack 5 Replace the base cover see Replacing the Base Cover CAUTI ON Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 6 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer Click Stan Control Panel System and Security gt System Back to Contents Page Back to Contents Page Wireless Mini Card s Alienware M11x R3 Service Manual Removing the Mini Card s Replacing the Mini Card s WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal
11. step 6 to step 8 in Replacing the Hard Drive 9 Replace the battery pack see Replacing the Battery Pack 10 Replace the base cover see Replacing the Base Cover A CAUTI ON Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page Display Assembly Alienware M11x R3 Service Manual Removing the Display Assembly Replacing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance A CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer Removing the Display Assembly 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the batter
12. that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer CAUTI ON Handle components by their edges and avoid touching pins and contacts The system board s BIOS chip contains the Service Tag which is also visible on a barcode label at the bottom of the computer Removing the System Board 10 id 12 LS 14 15 Follow the instructions in Before You Begin Remove any installed card or blank from the 3 in 1 Media Card reader Remove the base cover see Removing the Base Cover Remove the battery pack see Removing the Battery Pack Follow the instructions from step 4 to step 6 in Removing the Hard Drive Remove the Mini Card s see Removing the Mini Card s Remove the memory module s see Removing the Memory Module s Remove the hinge cover see Removing the Hinge Cover Re
13. the safety information that shipped with your computer Replacing the Mini Card s 1 Follow the instructions in Before You Begin 2 Remove the new Mini Card from its packaging A CAUTI ON Use firm and even pressure to slide the card into place If you use excessive force you may damage the connector A CAUTI ON The connectors are keyed to ensure correct insertion If you feel resistance check the connectors on the card and on the system board and realign the card 3 Insert the Mini Card connector at a 45 degree angle into the connector on the system board 4 Press the other end of the Mini Card down into the slot on the system board and replace the screw that secures the Mini Card to the system board 5 Connect the appropriate antenna cables to the Mini Card you are installing The following table provides the antenna cable color scheme for each Mini Card supported by your computer Connectors on the Mini Card Antenna Cable Color Scheme WWAN 2 antenna cables Main WWAN white triangle white with gray stripe Auxiliary WWAN black triangle black with gray stripe WLAN 2 antenna cables Main WLAN white triangle Auxiliary WLAN black triangle 6 Replace the battery pack see Replacing the Battery Pack 7 Replace the base cover see Replacing the Base Cover CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to
14. yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer Removing the Keyboard 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack 4 Follow the instructions from step 4 to step 6 in Removing the Hard Drive 5 Remove the memory module s see Removing the Memory Module s 6 Remove the two screws that secure the keyboard to the computer base A CAUTI ON The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard A CAUTI ON Be extremely careful when removing and handling the keyboard Failure to do so could result in scratching the display panel 7 Turn the computer over and open the display as far as possible 8 Remove the hinge cover see Removing the Hinge Cover 9 Remove the two screws that secure the keyboard to the computer base screws 2 2 keyboard 1 tabs 5 a palm rest assembly
15. 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack 4 Turn the computer over and open the display as far as possible 5 Using a plastic scribe gently pry the hinge cover along the side and then ease the hinge cover from the computer base 6 Lift the hinge cover to disengage the hinge cover tabs from the computer base 1 plastic scribe 2 hinge cover 7 Lift the hinge cover off the computer base Replacing the Hinge Cover 1 Follow the instructions in Before You Begin 2 Align the tabs on the hinge cover with the slots on the computer base and snap the cover in place 3 Close the display and turn the computer over 4 Replace the battery pack see Replacing the Battery Pack 5 Replace the base cover see Replacing the Base Cover CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page I O Board Alienware M11x R3 Service Manual Removing the I O Board Replacing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance A CAUTI ON To avoid electrostatic dischar
16. Alienware M11x R3 Service Manual Before You Begin Power Button Board Base Cover Internal Card With Bluetooth Wireless Technology Battery Pack Coin Cell Battery Hard Drive Display Assembly Memory Module s 1 0 Board Wireless Mini Card s System Board Hinge Cover Speakers Keyboard System Setup Palm Rest Assembly Flashing the BIOS Status Light Board Regulatory model PO6T series Regulatory type PO6T003 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTI ON A CAUTI ON indicates potential damage to hardware or loss of data if instructions are not followed A WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Alienware is a trademark or registered trademark of Alienware Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in
17. I ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer Removing the Speakers 1 Follow the instructions in Before You Begin 2 Remove the system board see Removing the System Board speakers 2 3 Remove the three screws that secure the speakers to the computer base 4 Note the routing of the speaker cable and remove the speakers and cable from the computer base Replacing the Speakers 1 Follow the instructions in Before You Begin 2 Place the speakers on the computer base and route the speaker cables in the routing guides 3 Replace the three screws that secure the speakers to the computer base 4 Replace the system board see Replacing the System Board A CAUTI ON Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page System Board Alienware M11x R3 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in the BIOS gt gt gt BP A WARNI NG Before working inside your computer read the safety information
18. Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer If you ordered a card with Bluetooth wireless technology with your computer it is already installed Removing the Bluetooth Card 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack 4 Follow the instructions from step 4 to step 6 in Removing the Hard Drive 5 Remove the memory module s see Removing the Memory Module s 6 Remove the hinge cover see Removing the Hinge Cover 7 Remove the keyboard see Removing the Keyboard 8 Remove the palm rest assembly see Removing the Palm Rest Assembly 9 Remove the screw that secures the Bluetooth card to the system board 10 Lift the Bluetooth card to disconnect it from the connector on the system board Replacing the Bluetooth Card 1 Follow the instructions in Before You Begin 2 Align the connector on the Bluetooth card with the connector on the system board and press gently 3 Replace the screw that secures the Bluetooth card to the system board 4 Replace the palm rest assembly see Replacing the Palm Rest Asse
19. ack see Removing the Battery Pack Loosen the three captive screws that secure the hard drive assembly to the computer base Using the pull tab pull the hard drive assembly to disconnect the hard drive assembly from the connector on the system board Lift the hard drive assembly off the computer base a pull tab captive screws 3 hard drive assembly 7 Remove the four screws that secure the hard drive bracket to the hard drive 8 Lift the hard drive bracket away from the hard drive 1 screws 4 2 hard drive bracket hard drive 9 Disconnect the interposer from the hard drive A CAUTI ON When the hard drive is not in the computer store it in protective antistatic packaging see Protecting Against Electrostatic Discharge in the safety instructions that shipped with your computer Replacing the Hard Drive 1 Follow the instructions in Before You Begin 2 Remove the new drive from its packaging Save the original packaging for storing or shipping the hard drive 3 Connect the interposer to the hard drive 4 Place the hard drive in the hard drive bracket 5 Replace the four screws that secure the hard drive bracket to the hard drive 6 Place the hard drive assembly in the computer base 7 Press the hard drive assembly along the pull tab to connect the hard drive assembly to the connector on the system board 8 Tighten the three captive screws that secure the hard drive
20. ce the power button board on the palm rest assembly and replace the two screws that secure the power button board to the palm rest assembly 3 Replace the status light board see Replacing the Status Light Board 4 Replace the palm rest assembly see Replacing the Palm Rest Assembly 5 Replace the keyboard see Replacing the Keyboard 6 Replace the hinge cover see Replacing the Hinge Cover 7 Replace the memory module s see Replacing the Memory Module s 8 Follow the instructions from step 6 to step 8 in Replacing the Hard Drive 9 Replace the battery pack see Replacing the Battery Pack 10 Replace the base cover see Replacing the Base Cover A CAUTI ON Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page Speakers Alienware M11x R3 Service Manual Removing the Speakers Replacing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance A CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUT
21. e connector latch to secure the cable 6 Replace the palm rest assembly see Replacing the Palm Rest Assembly 7 Replace the keyboard see Replacing the Keyboard 8 Replace the hinge cover see Replacing the Hinge Cover 9 Replace the memory module s see Replacing the Memory Module s 10 Follow the instructions from step 6 to step 8 in Replacing the Hard Drive 11 Replace the battery pack see Replacing the Battery Pack 12 Replace the base cover see Replacing the Base Cover CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page Memory Module s Alienware M11x R3 Service Manual Removing the Memory Module s Replacing the Memory Module s A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance A CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not c
22. ge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer Removing the I O Board 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack 4 Follow the instructions from step 4 to step 6 in Removing the Hard Drive 5 Remove the memory module s see Removing the Memory Module s 6 Remove the hinge cover see Removing the Hinge Cover 7 Remove the keyboard see Removing the Keyboard 8 Remove the palm rest assembly see Removing the Palm Rest Assembly 9 Disconnect the speaker cable from the connector on the I O board 10 Remove the three screws that secure the I O board to the computer base 11 Using the pull tab gently pull the 1 O board to disconnect it from the connector on the system board and ease the connectors on the I O board out of the slots on the computer 1 speaker cable connector 2 1 0 board Replacing the I O Board 1 Follow the in
23. he product model number in the Select Your Product Model list K NOTE If you have selected a different model and want to start over again click Start Over on the top right of the menu e Click Confirm 4 A list of results appear on the screen Click BIOS 5 Click Download Now to download the latest BIOS file The File Download window appears 6 Click Save to save the file on your desktop The file downloads to your desktop 7 Click Close if the Download Complete window appears The file icon appears on your desktop and is titled the same as the downloaded BIOS update file 8 Double click the file icon on the desktop and follow the instructions on the screen Back to Contents Page Back to Contents Page Hard Drive Alienware M11x R3 Service Manual Removing the Hard Drive Replacing the Hard Drive gt Pb BD Bb Bb PP DED WARNI NG If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive WARNI NG Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTI ON To help prevent damage to the system
24. ing the Battery Pack before working inside the computer 7 Remove the battery pack see Removing the Battery Pack 8 Turn the computer top side up open the display and press the power button to ground the system board Contacting Alienware For customers in the United States Canada call 1 800 ALI ENWARE NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Because availability varies by country and product some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to www dell com contactdell 2 Select your country or region 3 Select the appropriate service or support link based on your need 4 Choose the method of contacting Dell that is convenient for you Back to Contents Page Back to Contents Page System Setup Alienware M11x R3 Service Manual Configuring the System Setup Configuring the System Setup The System Setup options allow you to Change the system configuration information after you add change or remove any hardware in your laptop 1 Set or change a user selectable option View the installed amount of memory or set the type of hard drive installed Before you use System Setup it is recommended that you write down the curre
25. l detect unsupported AC adapters and display an error on the screen Charger Behavior Allows you to enable or disable battery charging Wireless Menu SO Bluetooth Allows you to enable or disable the internal Bluetooth device Disabled The internal Bluetooth device is disabled and is not visible to the operating system Enabled The internal Bluetooth device is enabled Wireless Network Allows you to enable or disable the internal wireless device Disabled The internal wireless device is disabled and is not visible to the operating system 1 Enabled The internal wireless device is enabled WWAN Allows you to enable or disable the internal WWAN device Wireless Allows you to enable or disable all the internal wireless devices Switch Hotkey Security Menu eo Supervisor Password Displays if the supervisor password is clear or set User Password Displays if the user password is clear or set Set Service Tag Allows you to set the service tag of your computer if a service tag has not already been set Allows you to set the supervisor password The supervisor password controls access to the system setup utility Allows you to set the user password The user password controls access to the computer at boot Allows you to enable or disable the Computrace security feature on your computer Use the lt F5 gt or lt F6 gt keys to change the boot device priority You can choose from Set Supe
26. lacing the Mini Card s 13 Follow the instructions from step 6 to step 8 in Replacing the Hard Drive 14 Replace the battery pack see Replacing the Battery Pack 15 Replace the base cover see Replacing the Base Cover 16 Replace any cards or blank that you removed from the 3 in 1 Media Card reader A CAUTI ON Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer 17 Turn on the computer K NOTE After you have replaced the system board enter the computer Service Tag into the BIOS of the replacement system board 18 Enter the service tag see Entering the Service Tag in the BIOS Entering the Service Tag in the BIOS 1 Ensure that the AC adapter is plugged in and that the main battery is installed properly 2 Turn on the computer 3 Press lt F2 gt during POST to enter the system setup program 4 Navigate to the security tab and enter the service tag in the Set Service Tag field Back to Contents Page
27. mbly 5 Replace the keyboard see Replacing the Keyboard 6 Replace the hinge cover see Replacing the Hinge Cover 7 Replace the memory module s see Replacing the Memory Module s 8 Follow the instructions from step 6 to step 8 in Replacing the Hard Drive 9 Replace the battery pack see Replacing the Battery Pack 10 Replace the base cover see Replacing the Base Cover A CAUTI ON Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page Coin Cell Battery Alienware M11x R3 Service Manual Removing the Coin Cell Battery Replacing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance A CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To help prevent damage to the system board remove the main bat
28. move the keyboard see Removing the Keyboard Remove the palm rest assembly see Removing the Palm Rest Assembly Remove the Bluetooth card see Removing the Bluetooth Card Remove the coin cell battery see Removing the Coin Cell Battery Remove the display assembly see Removing the Display Assembly Remove the I O board see Removing the I O Board Remove the four screws that secure the system board to the computer base 16 Carefully ease the connectors on the system board out of the slots in the computer and lift the system board off the computer base Replacing the System Board 1 Follow the instructions in Before You Begin 2 Align the connectors on the system board with the slots on the computer base and place it on the computer base 3 Replace the four screws that secure the system board to the computer base 4 Replace the I O board see Replacing the I O Board 5 Replace the display assembly see Replacing the Display Assembly 6 Replace the coin cell battery see Replacing the Coin Cell Battery 7 Replace the Bluetooth card see Replacing the Bluetooth Card 8 Replace the palm rest assembly see Replacing the Palm Rest Assembly 9 Replace the keyboard see Replacing the Keyboard 10 Replace the hinge cover see Replacing the Hinge Cover 11 Replace the memory module s see Replacing the Memory Module s 12 Replace the Mini Card s see Rep
29. mpliance Homepage at www dell com regulatory_ compliance A CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer Removing the Power Button Board 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack 4 Follow the instructions from step 4 to step 6 in Removing the Hard Drive 5 Remove the memory module s see Removing the Memory Module s 6 Remove the hinge cover see Removing the Hinge Cover 7 Remove the keyboard see Removing the Keyboard 8 Remove the palm rest assembly see Removing the Palm Rest Assembly 9 Remove the status light board see Removing the Status Light Board 10 Remove the two screws that secure the power button board to the palm rest assembly 11 Lift the power button board off the palm rest assembly Replacing the Power Button Board 1 Follow the instructions in Before You Begin 2 Pla
30. mputer use only the battery designed for this particular Alienware computer Do not use batteries designed for other Alienware computers Removing the Base Cover 1 Follow the instructions in Before You Begin 2 Turn the computer over 3 Loosen the eight captive screws that secure the base cover to the computer base 4 Lift the base cover off the computer base 1 captive screws 8 2 base cover Replacing the Base Cover A CAUTI ON To avoid damage to the computer use only the battery designed for this particular Alienware computer 1 Follow the instructions in Before You Begin 2 Align the tabs on the base cover with the slots on the computer base and place the base cover in position 3 Tighten the eight screws that secure the base cover to the computer base Back to Contents Page Back to Contents Page Internal Card With Bluetooth Wireless Technology Alienware M11x R3 Service Manual Removing the Bluetooth Card Replacing the Bluetooth Card A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance A CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUTI ON
31. nt System Setup information for future reference A CAUTI ON Do not change the settings in System Setup unless you are an expert computer user Certain changes can cause your computer to work incorrectly Entering System Setup 1 Turn on or restart your laptop NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release lt F2 gt in even intervals until the System Setup screen appears 2 While the laptop is booting press lt F2 gt immediately before the operating system logo appears to access the BIOS Setup Utility If an error occurs during POST Power On Self Test you may also enter the BIOS Setup Utility by pressing lt F2 gt when prompted K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your laptop and try again System Setup Screens The BIOS Setup Utility window displays current or changeable configuration information for your laptop Information is divided into five menus Main Advanced Security Boot and Exit Key functions appear at the bottom of the BIOS Setup Utility window and lists keys and their functions within the active field System Setup Options K NOTE Depending on your computer and installed devices the items listed in this section may not appear or may not appear exactly as listed Main Menu BIOS Ve
32. ocessor by its edges not by its pins CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A A A A tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned A CAUTI ON To avoid damaging the computer perform the following steps before you begin working inside the computer 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched CAUTI ON When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking 2 Turn off your computer see Turning Off Your Computer A CAUTI ON To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device 3 Disconnect all telephone or network cables from the computer 4 Press and eject any installed cards from the 3 in 1 Media Card Reader 5 Disconnect your computer and all attached devices from their electrical outlets 6 Disconnect all attached devices from your computer CAUTI ON To help prevent damage to the system board remove the main battery see Remov
33. ore turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page Status Light Board Alienware M11x R3 Service Manual Removing the Status Light Board Replacing the Status Light Board A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance A CAUTI ON To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer Removing the Status Light Board 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack 4 Follow the instructions from step 4 to step 6 in Removing the Hard Drive 5 Remove the memory module s see Removing the Memory Module s
34. overed by your warranty A CAUTI ON To help prevent damage to the system board remove the main battery see Removing the Battery Pack before working inside the computer You can increase your computer memory by installing memory modules on the system board See Specifications in your Mobile Manual for information on the type of memory supported by your computer K NOTE Memory modules purchased from Dell or Alienware are covered under your computer warranty Your computer has two user accessible SODIMM connectors Removing the Memory Module s 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack A CAUTI ON To prevent damage to the memory module connector do not use tools to spread the memory module securing clips 4 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the memory module pops up memory module connector securing clips 2 memory module 5 Remove the memory module from the memory module connector Replacing the Memory Module s 1 Follow the instructions in Before You Begin Hy NOTE If you need to install memory modules in two connectors install a memory module in the lower connector before you install a memory module in the upper connector 2 Align the notch in the memory module with the tab in the memory
35. puter base 6 Connect the Mini Card antenna cables to the Mini Card s 7 Replace the palm rest assembly see Replacing the Palm Rest Assembly 8 Replace the keyboard see Replacing the Keyboard 9 Replace the hinge cover see Replacing the Hinge Cover 10 Replace the memory module s see Replacing the Memory Module s 11 Follow the instructions from step 6 to step 8 in Replacing the Hard Drive 12 Replace the battery pack see Replacing the Battery Pack 13 Replace the base cover see Replacing the Base Cover CAUTI ON Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page Flashing the BIOS Alienware M11x R3 Service Manual 1 Turn on the computer 2 Go to support dell com support downloads 3 Locate the BIOS update file for your computer K NOTE The Service Tag for your computer is located on a label at the bottom of the computer If you have your computer s Service Tag a Click Enter a Service Tag b Enter your computer s Service Tag in the Enter a service tag field click Go and proceed to step 4 If you do not have your computer s Service Tag a Click Select Model b Select the type of product in the Select Your Product Family list c Select the product brand in the Select Your Product Line list d Select t
36. rsion Displays the BIOS version EC Version Displays the EC firmware version CPU Displays the type of processor installed CPU Frequency Displays the speed of the processor Integrated Graphics Displays the integrated graphics card supported on your computer Discrete Graphics Displays the primary discrete graphics card installed on your computer CPU ID Displays the ID of the processor Memory Bank 0 Displays the memory size installed in DIMM 0 Memory Bank 1 Displays the memory size installed in DIMM 1 Advanced Menu Intel SpeedStep Allows you to enable or disable the Intel SpeedStep technology Disabling this feature may improve performance but will greatly reduce battery life Virtualization Allows you to enable or disable the Intel Virtualization technology USB Emulation Allows you to enable or disable the USB emulation feature This feature defines how the BIOS in the absence of a USB aware operating system handles USB devices USB emulation is always enabled during POST Power On Self Test NOTE You cannot boot any type of USB device floppy hard drive or memory key when this option is off USB Wake Support Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature NOTE If USB Powershare is enabled a device connected to the USB Powershare connector may not wake the computer
37. rvisor Password Set User Password Computrace Boot Menu Hard Drive USB Storage 1 CD DVD BD 1 Removal Devices Allows you to exit System Setup and save your changes to CMOS Allows you remain in System Setup and save your changes to CMOS Allows you to exit System Setup and load previous values from CMOS for all Setup items Allows you to load default values for all Setup items Allows you to load previous values from CMOS for all Setup items 1 Network Exit Menu Exit Saving Changes Save Change Without Exit Exit Discarding Changes Load Optimal Defaults Discard Changes Back to Contents Page Back to Contents Page Base Cover Alienware M11x R3 Service Manual Removing the Base Cover Replacing the Base Cover WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To avoid damage to the co
38. structions in Before You Begin 2 Align the connectors on the I O board with the slots on the computer base 3 Use the pull tab to align the connector on the I O board with the connector on the system board and press gently 4 Replace the three screws that secure the I O board to the computer base 5 Connect the speaker cable to the connector on the I O board 6 Replace the palm rest assembly see Replacing the Palm Rest Assembly 7 Replace the keyboard see Replacing the Keyboard 8 Replace the hinge cover see Replacing the Hinge Cover 9 Replace the memory module s see Replacing the Memory Module s 10 Follow the instructions from step 6 to step 8 in Replacing the Hard Drive 11 Replace the battery pack see Replacing the Battery Pack 12 Replace the base cover see Replacing the Base Cover CAUTI ON Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page Keyboard Alienware M11x R3 Service Manual Removing the Keyboard Replacing the Keyboard WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground
39. tery see Removing the Battery Pack before working inside the computer Removing the Coin Cell Battery 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the battery pack see Removing the Battery Pack 4 Follow the instructions from step 4 to step 6 in Removing the Hard Drive 5 Remove the memory module s see Removing the Memory Module s 6 Remove the hinge cover see Removing the Hinge Cover 7 Remove the keyboard see Removing the Keyboard 8 Remove the palm rest assembly see Removing the Palm Rest Assembly 9 Disconnect the coin cell battery cable from the connector on the system board 10 The coin cell battery is glued to the system board Using a plastic scribe pry the coin cell battery from the system board a coin cell battery cable connector coin cell battery Replacing the Coin Cell Battery 1 Follow the instructions in Before You Begin 2 Use the adhesive on the coin cell battery and adhere it to the system board 3 Connect the coin cell battery cable to the connector on the system board 4 Replace the palm rest assembly see Replacing the Palm Rest Assembly 5 Replace the keyboard see Replacing the Keyboard 6 Replace the hinge cover see Replacing the Hinge Cover 7 Replace the memory module s see Replacing the Memory Module s 8 Follow the instructions from
40. the status light board 3 Align the palm rest assembly on the computer base and gently snap the palm rest assembly into place 4 Replace the three screws that secure the palm rest assembly to the computer base 5 Slide the touch pad cable and status light board cable into their connectors on the system board and press down on their connector latches to secure the cables 6 Replace the keyboard see Replacing the Keyboard 7 Replace the hinge cover see Replacing the Hinge Cover 8 Close the display and turn the computer over 9 Replace the nine screws that secure the palm rest assembly to the computer base 10 Follow the instructions from step 6 to step 8 in Replacing the Hard Drive 11 Replace the memory module s see Replacing the Memory Module s 12 Replace the battery pack see Replacing the Battery Pack 13 Replace the base cover see Replacing the Base Cover CAUTION Before turning on the computer replace all screws and ensure that no stray screws remain inside the computer Failure to do so may result in damage to the computer Back to Contents Page Back to Contents Page Power Button Board Alienware M11x R3 Service Manual Removing the Power Button Board Replacing the Power Button Board A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Co
41. this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 03 2011 Rev A00 Back to Contents Page Battery Pack Alienware M11x R3 Service Manual Removing the Battery Pack Replacing the Battery Pack A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on your computer A CAUTI ON Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty A CAUTI ON To avoid damage to the computer use only the battery designed for this particular Alienware computer Do not use batteries designed for other Alienware computers Removing the Battery Pack 1 Follow the instructions in Before You Begin 2 Remove the base cover see Removing the Base Cover 3 Remove the two screws that secure the battery pack to the computer base 4 Disconnect the battery pack cable from the connector on the system board 5 Using the pull tab lift the ba
42. ttery pack off the computer base 1 battery pack cable 2 battery pack C 2 a Replacing the Battery Pack A CAUTI ON To avoid damage to the computer use only the battery designed for this particular Alienware computer 1 Follow the instructions in Before You Begin 2 Place the battery pack in the battery bay and replace the two screws that secure the battery pack to the computer base 3 Route the battery pack cable in the routing guide 4 Connect the battery pack cable to the connector on the system board 5 Replace the base cover see Replacing the Base Cover Back to Contents Page Back to Contents Page Before You Begin Alienware M11x R3 Service Manual Recommended Tools o Turning Off Your Computer Before Working Inside Your Computer Contacting Alienware This manual provides procedures for removing and installing the components in your computer Unless otherwise noted each procedure assumes that the following conditions exist 1 You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer You have read the safety information that shipped with your computer A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order Recommended Tools The procedures in this document may require the following tools 1 Small flat blade screwdriver Phillips screwdriver
43. y pack see Removing the Battery Pack 4 Follow the instructions from step 4 to step 6 in Removing the Hard Drive 5 Remove the memory module s see Removing the Memory Module s 6 Disconnect the antenna cables from the Mini Card s 7 Note the routing of the Mini Card antenna cables and remove them from the routing guides on the computer base Mini Card antenna cables 8 Turn the computer over and open the display as far as possible 9 Remove the hinge cover see Removing the Hinge Cover 10 Remove the keyboard see Removing the Keyboard 11 Remove the palm rest assembly see Removing the Palm Rest Assembly 12 Pull the pull tab to disconnect the display cable from the connector on the system board 13 Remove the four screws that secure the display assembly to the computer base 14 Gently slide the Mini Card antenna cables out through the slot on the computer base Mini Card antenna cables 15 Lift the display assembly off the computer Replacing the Display Assembly 1 Follow the instructions in Before You Begin 2 Slide the antenna cables in through the slot on the computer base 3 Place the display assembly in position and replace the four screws that secure the display assembly to the computer base 4 Connect the display cable to the connector on the system board 5 Turn the computer over and route the Mini Card antenna cables through the routing guides on the com

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