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ADIC Scalar Series Switch User Manual
Contents
1. yeas 37 Using the Mailbox Scalar 458 Only eet trees contin geret tack berto 38 abu PUn M 38 Off Line Modea REESE EI IEEE DERE IRURE ERE BI RENE OH 39 Manually Loading Unloading Cartridges to from the Storage Shelves Bulk Loading sss 41 Normal 42 Cleaning th Drive Head pipere Deer beret Bel 42 Cleaning nei ete RR EE ashes ca ar EE 42 Head Cleaning P 43 Causes of the Use Cleaning Tape 1 44 Cleaning the En Closure c 45 Chapter 6 Troubleshooting and Diagnostics 47 Installation uei MC M 48 Library and Drive Operational 48 Dibrary Error COGS 49 Environmental Considerations eee esee Potter ee 49 When You Call adic Customer 515 nennen rene enr emere rene nennen trennen teen 50 Appendix A Diagnostics Mem vise 51 Appendix B Glossary e EE 61 Appendix Specifications m
2. 65 Appendix De iun dn C EE E Ei 67 l Dq M RE 71 viii Table of Contents Safety Warnings pv PS RISK OF ELECTRIC SHOC DO NOT OPEN This symbol should alert the CAUTION TO REDUCE user to the presence of THE RISK OF ELECTRIC dangerous voltage inside SHOCK DO NOT REMOVE the product that might cause COVER OR BACK harm or electric shock NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Heed Warnings All warnings on the product and in the operating instructions should be adhered to Follow Instructions All operating and use instructions should be followed Ventilation The product should be situated so that its location or position does not interfere with proper ventilation Heat The product should be situated away from heat sources such as radiators heat registers furnaces or other heat producing appliances Power Sources The product should be connected to a power source only of the type directed in the operating instructions or as marked on the product Power Cord Protection The AC line cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against it paying particular attention to the cord at the wall receptacle and the point where the cord exits from the product Object and Liquid Entry
3. Set SCSI ID Lets you select the SCSI ID for the robotics on the library O Use UP and DOWN to select the desired ID Press ENTER to execute the change Confirm the change by pressing ENTER again Product Sign On Lets you select how the Scalar Library appears to application software The library can be set to sign on as an Exabyte EXB 480 library This permits maximum application software compatibility O Use UP or DOWN to select or N Press ENTER to execute the change Off Line Time Lets you set the number of minutes the Scalar Library will remain in the Off Line Mode If someone leaves the library in the Off Line mode after the pre set number of minutes the library will automatically return to the On Line Mode This assures that your automatic backup will be done even if the library has accidentally been left off line O Use UP or DOWN to select the number of minutes you wish the Scalar Library to remain in Off Line Mode Press ENTER to execute the change 26 Equipment Description Initialize Map Slots Enables disables the mapping of the storage slots whenever the Scalar Library is powered up after the front door has been opened and then closed or if a SCSI bus Reset occurs 1 To disable the mapping of slots use the UP or DOWN keys to select Press ENTER to execute the change Initialize Scan Barcodes Enables disables the scanning of the cartridge barcodes whenever the Scalar Lib
4. ICES 003 of the Department of Communications Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Class B prescriptes dans la norme sur le mat riel brouilleur Appareils Num riques NMB 003 dict e par le ministre des Communications Shielded Cables Shielded data cable s are required in order to meet EMI RFI limit specifications The adic data cable meets this requirement If you need a replacement cable be sure to use an adic approved shielded cable to assure acceptability to EMI RFI requirements DECLARATION OF CONFORMITY Manufacturer s Name Manufacturer s Address declares that the product Product Produit Erzeugnis Model Number Marque Commercial Warenbezeichnung according to EN 45014 Advanced Digital Information Corporation 10201 Willows Road 21 23 Av Saint Fiacre Redmond Washington 98052 F 78100 Saint Germain en Laye USA France SCALAR 448 SCALAR 448 conforms to the following international specifications as required by 89 336 EEC amp 92 31 EEC EMI EMC Safety Supplementary Information Redmond Washington USA EN 50081 1 EN 55022 Class B EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 EN 60950 Jeu 18 December 1995 Location 63 1095 01 rev A Product Engineering Mer Date Signature Title vi Blank Page Table of Contents Copyn NENOICE d de
5. Scalar Series adic Advanced Digital Information Corporation Copyright Notice O Copyright adic 1995 The information contained in this document is subject to change without notice This document contains proprietary information which is protected by copyright rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of adic adic shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory Printed in the USA December 1996 Document Number 62 0099 01 Rev C Advanced Digital Information Corporation Telephone 206 881 8004 Fax 206 881 2296 Customer Assistance 206 883 HELP World Wide Web http www adic com BBS 206 883 3211 Shipping Address 10201 Willows Road NE Redmond WA 98052 Mailing Address PO Box 97057 Redmond WA 98073 9757 adic Europe Z A du Bel Air 21 avenue Saint Fiacre 78100 Saint Germain en Laye FRANCE 33 1 3087 5300 Fax 33 1 3087 5301 Exabyte is a registered trademark and 480 is a trademark of Exabyte Corporation Quantum is a registered trademark of Quantum Corporation Copyright Notice Europe Copyright 1995 adic Europe All rights reserved No part of this document may be c
6. 46 SCSI bus 9 12 31 61 SCSI bus configuration 46 SCSI Bus Jumpers 6 SCSI bus terminator 6 SCSI buses 3 9 12 13 46 SCSI cable 75 SCSI cables 72 13 46 SCSI Cabling 46 SCSI chain 70 SCSI channel 20 61 SCSI configuration 2 13 SCSI configurations 3 SCSI connections 6 SCSI connector 12 SCSI connectors 2 SCSI controller 6 SCSI device 46 SCSI devices 3 9 12 Index 73 SCSI host adapter 52 SCSI I O Connectors 20 SCSI ID 20 24 52 60 SCSI ID Config 22 SCSI IDs 46 SCSI interface 10 SCSI interface cables 6 15 16 SCSI jumpers 3 20 SCSI termination 46 SCSI terminator 6 31 61 SCSI terminators 72 13 20 Serial Dnld Flash Mode 22 27 Serial Number 22 Serial Number function 26 50 Set Password 22 Set SCSI ID 22 Set SCSI ID option 9 24 Set Security 22 Setting the SCSI IDs 9 shielded data cables iv space requirements 6 streaming tape cartridge 3 surrounding environment 6 sustained data transfer rate 3 74 Index System security 3 T tape density 4 U Unloading a Cartridge from Drive 36 38 41 Use Cleaning Tape warning 30 64 Using the Mailbox 36 41 _y valid cartridge locations 4 W What Happens When Door is Opened 37 When You Call ADIC Customer Assistance 48 Write Flash Memory Mode 22 26 Write Protect Switch 7 35 36 37 47 write protect switches 7
7. Buzzer 25 DEC SCS WUD MEN EET 26 Product SIS MOM NE 26 Line AM IMG 26 Initialize SlOUs 27 Initialize Scan wah REESE Woke ew HR da ERE 27 SEESE nET 26 Diagnostics MODUL e 28 Write Flash Memory 29 Serial Dnld Flash 29 Chapter 5 Operation and eae etes tentent nennen 31 Normal Operations c 32 General Guidelines T EE EE 32 Power Wp CHECKS HC EEE 32 Opening the Front DOOR DEC 32 vii What Happens When Door 15 33 R M 33 Drive Poweron Selt T6Sst aee erit Ret 33 Drive Status T O 34 Drive Operating Conditions erbe etre ertet cie tire e e DE pee S p ER eee det det NSRS 35
8. Front 10 Setting the SCSI IDS ge 11 Preparing the Host Computer System eese nennen nennen nennen nere nen rennen meten teen nenne enne 12 Power Off tbe Computer eee ertet tiber 12 Confirm and or Install the SCSI Host Interface sees eene en 12 Backup SORWave ME 12 Chapter 3 Connecting the Scalar tenete trennen 13 Installing SCSI Cables Jumpers and Terminators esses 14 Determining Your SCSI Configuration eese nennen ren rennen ET Eor TEENEKS E 14 Powering on THE 18 Installing the Backup ID 18 Chapter 4 Equipment Description Ti eerte 19 Front Panel Switches and Indicators esee rentre net 20 Rear Panel Switchesand Commectors 22 Media Interchange Shelf Mailbox sssccssssssssscnssessscconseesssceonsesssscsonsesssseecnsessssceonsessnsesonsessssesensessasesonsesnnsseoneessnacs 23 Off Lime Mode Menus M 3 24 COMMS PAU OM n PER 25
9. Place In Mailbox Scalar 458 only e e Map Slots e e Test Secondary Fan e e Close Drive Door Error Counters Operation Log Position Picker at Slot Position Picker at Drv Pick From Mailbox When Mailbox equipped Place In Slot Place In Drv Calibrate X and Y Open Drive Door Drive Type Provides a listing of the type of drives installed in the Scalar Library system Although the Scalar Library is only available with Quantum DLT drives at this time this may change in the future Diagnostics Menu Error Counters Provides a chronological listing beginning with the last error issued of the errors encountered by the Scalar Library system These are library internal hardware firmware errors This register records each error name and assigns it a sequential number Below is a listing of Error Counter listings with an indication of what each refers to nnnnnnnn Counter name Counter value 0 65535 Not implemented at this time Event Counters Provides a listing of the various Scalar Library operations and how many times they have occurred Below is a listing of Event Counter listings with an indication of what each refers to nnnnnnnn Counter name cccc Counter value 0 65535 Not implemented at this time Operation Log Provides a chronological logging beginning with the latest of up to 255 operations These operations can be SCSI commands operator requested operati
10. Row field Use the UP or DOWN key to select the row the drive is in Use the RIGHT key to move to the Drv field Use the UP or DOWN keys to select the drive you wish to place the cartridge in Press ENTER to have the Media Picker place the cartridge into the drive Operation and Maintenance 39 40 After you have completed the intended manual operation with this cartridge follow the procedure outlined in the next subsection Unloading a Cartridge from Drive if you are going to unload the cartridge from the drive and remove it from the library CJ Return the Scalar 458 Library to the On Line Mode by pressing the MENU key on the Operator Panel Your Scalar 458 Library is once again ready for use Unloading a Cartridge from Drive This description of this procedure assumes that the cartridge you wish to unload from a drive has been loaded into the drive since you should not normally have to manually unload a cartridge that has been loaded by application software It is further assumed that the cartridge is in the drive has been logically unloaded by the application software the library is in Off Line Mode and you are accessing the Diagnostics Menu f the application software has not logically unloaded the tape you will need to open the door reach in and press the unload button O Use the DOWN key to move to the Pick From Drive function Press the ENTER key The display will now show drive is in Use the RIGHT key to move
11. down the exact error message If at all possible call while at your computer with adic s system installed and turned If running on a network have all relevant information available i e type version network hardware etc Be prepared to provide Your name and your Company s name Model number Serial number of unit located on the rear face by the power switch Software version numbers device driver archive restore Hardware configuration including firmware version date and number Type of PC DOS version clock speed RAM network type network version and any special boards installed A brief description of the problem Where you purchased the adic system Having this information available when you call for customer assistance will enable adic to resolve your problem in the most efficient manner possible Troubleshooting and Diagnostics Diagnostics Menu This Appendix 3 describes the built in diagnostic functions available via the Off Line Mode Diagnostics Menu 51 52 One of the most valuable features of the Scalar Library is the extensive built in diagnostics In this Appendix we discuss each of the Diagnostic functions available through the front panel keypad The following functions are available under the Diagnostics Menu e Drive Type e e Event Counters e e F W Revision e e Position Picker at Mailbox When Mailbox equipped e Pick From Slot e e Pick From Drv e e
12. drive head cleaning is required reports diagnostic results and drive operating status Embedded data logging of operational embedded and drive errors embedded aid you in failure analysis Options DLT Drives Your adic library can be equipped with second third or fourth generation DLT drives All drive models DLT2000XT DLT4000 and DLT7000 can read and write 2 6 GB 6 0 GB and 10 0 GB tape formats for 100 interchange compatibility with earlier DLT drives Tape density is selectable by the application software or a button on the drive Drive Model Cartridge Max Capacity Library Max Capacity Sustained Transfer Rate compressed mode compressed mode compressed mode DLT2000XT 20 GB DL Ttape III 480 MB Scalar 224 960 MB Scalar 448 458 30 GB DLTtape IIIXT 720 MB Scalar 224 2 5 MB sec drive 1 44 TB Scalar 448 458 150 MB min drive DLT4000 20 GB DLTtape III 480 MB Scalar 224 960 MB Scalar 448 458 30 GB DLTtape IIIXT 720 MB Scalar 224 1 44 TB Scalar 448 458 40 GB DLTtape IV 960 MB Scalar 224 3 0 MB sec drive 1 92 TB Scalar 448 458 180 MB min drive DLT7000 20 GB DLTtape III 480 MB Scalar 224 960 MB Scalar 448 458 30 GB DLTtape IIIXT 720 MB Scalar 224 1 44 TB Scalar 448 458 70 GB DLTtape IV 3 36 TB Scalar 448 458 10 0 MB sec drive 600 MB min drive Maximum Capacity and Sustained Transfer Rates Differential SCSI Differential SCSI is available for the robotics The drives can
13. number 01 02 SS Slot number 01 05 This function is usually used for diagnostics only by a trained technician Position Picker at Drv The Position Picker at Drv function is used to position the Media Picker at a drive in preparation to either pick a cartridge from the drive or place a cartridge into the drive O Use LEFT or RIGHT to select the desired field Select the row or slot using UP or DOWN Press ENTER to activate IT Row number 01 2 dd Drive number 01 04 This function is usually used for diagnostics only by a trained technician Diagnostics Menu Pick From Slot The Pick From Slot function will cause the Media Picker to pick the cartridge from a particular cartridge storage slot in preparation to place it either in another storage slot into a Mailbox slot or in a drive O Use LEFT or RIGHT to select the desired field Select the row or slot using UP or DOWN Press ENTER to activate IT Row number 01 04 SS Slot number 01 12 This function is usually used for diagnostics only by a trained technician Pick From Mailbox when Mailbox equipped The Pick From Mailbox function will cause the Media Picker to pick the cartridge from a Mailbox slot in preparation to place it either in another Mailbox slot in a storage slot or in a drive O Use LEFT or RIGHT to select the desired field Select the row slot using UP or DOWN Press ENTER to activate Ir Row number 0
14. page 30 before proceeding Operation and Maintenance 43 O Open the front door of the Scalar Library O Insert the cleaning cartridge into the drive you wish to clean Close the drive door handle The cleaning cycle will be performed When cleaning is completed the drive will unload the cleaning cartridge Remove the cleaning cartridge and check a usage box on the label 1 To resume normal operation close the door and lock it Causes of the Use Cleaning Tape Warning The most common reasons that the Use Cleaning Tape LED gets turned on for in order of highest rate of occurrence are listed below e Dirty Stained heads A cleaning cycle must be executed to clear this indication e Worn tape DLT tapes are rated at 500 000 passes Applications that overwrite small blocks of data cause shoe shining of the tape against the head and will reach the 500 000 passes sooner than might be expected e Bad environment Data errors result from a number of factors each of which subtract from the margin between good data recovery and an error High levels of dust contamination high humidity and heat can be significant factors Operation and Maintenance e Worn heads The tape heads will eventually wear out causing the time between cleanings to get shorter and shorter The DLT2000XT DLT4000 and DLT7000 drives have a head life rating of 30 000 hours Cleaning the Enclosure The outside of the enclosure can be cleaned w
15. rear of your Scalar Library describes the various functions available via the front panel buttons describes the power up procedure and messages on the front panel LED display 19 Front Panel Switches and Indicators Switches and indicators on the front panel of the Scalar Library are shown below P Front of adic Scalar Library when equipped with Mailbox 20 Equipment Description Displays and Indicators Display The four line 20 character LCD shows current drive status of the Scalar Library allows access to change features or displays error messages Power LED Lights when the power is on green LOCKED LED Lights when upper row door of Media Interchange Shelf Mailbox is locked upper green LOCKED LED Lights when lower row door of Media Interchange Shelf Mailbox is locked lower green Keypad Description MENU ALT ENTER LEFT DOWN RIGHT Qum ees amp Display and Keypad Equipment Description 21 Rear Panel Switches and Connectors Switches and connectors on the rear of the Scalar Library are shown below Drive SCSI ID Switches SCSI I O Connectors Serial Port Connector Library SCSI I O Connectors AC Po Rear of adic Scalar 448 Rear Panel Switches and Connectors Turns on AC power to the Scalar Library AC Power Connector Plug the Scalar Library AC power cord into this connector
16. 01 31 Build date year 00 99 Internal checksum 0000 FFFF hexadecimal Diagnostics Menu O Press ESC to return to the FIRMWARE REVISION main screen Press the DOWN arrow key to bring up the Picker CPU selection Press ENTER to select the Picker CPU O Press ESC to return to the FIRMWARE REVISION main screen Press the DOWN arrow key to bring up the Servo Controller CPU selection Press ENTER to select the Servo Controller O Press ESC twice to return to the Diagnostics Menu main screen Position Picker at Slot The Position Picker at Slot function is used to position the Media Picker at a particular cartridge storage slot in preparation to either pick a cartridge from the slot or place a cartridge into the slot O Use LEFT r RIGHT to select the desired field Select the row or slot using UP or DOWN Press ENTER to activate Diagnostics Menu 55 56 IT Row number 01 4 SS Slot number 01 12 This function is usually used for diagnostics only by a trained technician Position Picker at Mbox when Mailbox equipped The Position Picker at MBox function is used to position the Media Picker at a particular cartridge slot of the Mailbox Media Interchange Shelf in preparation to either pick a cartridge from the slot or place a cartridge into the slot O Use LEFT or RIGHT to select the desired field Select the row slot using UP or DOWN Press ENTER to activate IT Row
17. 1 2 SS Slot number 01 05 This function is usually used for diagnostics only by a trained technician Pick From Drive The Pick From Drive function will cause the drive to unload and eject the cartridge and the Media Picker to pick the cartridge in preparation to placing the cartridge either in a storage slot or in a Mailbox slot O Use LEFT or RIGHT to select the desired field Select the row slot using UP or DOWN Press ENTER to activate Diagnostics Menu 57 58 IT Row number 01 2 dd Drive number 01 04 This function is usually used for diagnostics only by a trained technician Place In Slot The Place In Slot function will cause the Media Picker to place the cartridge into a storage slot O Use LEFT or RIGHT to select the desired field Select the row and slot using UP or DOWN Press ENTER to activate IT Row number 01 04 SS Slot number 01 12 This function is usually used for diagnostics only by a trained technician Place In Mailbox when Mailbox equipped The Place In Mailbox function will cause the Media Picker to place the cartridge into a Mailbox slot O Use LEFT or RIGHT to select the desired field Select the MB row and slot using UP or DOWN Press ENTER to activate rr Row number 01 2 SS Slot number 01 05 This function is usually used for diagnostics only by a trained technician Place In Drive The Place In Drive function will cause the d
18. Appendix A Equipment Description Write Flash Memory Mode The Write Flash Memory Mode is used whenever you upgrade the Scalar Library firmware using the SCSI bus When acic releases new firmware for the Scalar Library complete instructions on using Write Flash Memory Mode and performing the upgrade will be included with the firmware Serial Dnld Flash Mode The Serial Dnld Flash Mode is used whenever you upgrade the Scalar Library firmware using the serial port on the rear panel When adic releases new firmware for the Scalar Library complete instructions on using Serial Dnld Flash Mode and performing the upgrade will be included with the firmware Equipment Description 29 30 Equipment Description Blank Page Operation and Maintenance This Chapter CJ describes normal operation features of the Scalar Library 1 provides details on the media and drive head cleaning cartridge O explains normal maintenance procedures 31 Normal Operations 32 General Guidelines Once your Scalar Library and your choice of application software are installed and configured you can automatically perform backup and restore operations through the application software You do not need to intervene unless you need to replace cartridges through the Mailbox Scalar 458 only or by opening the front door Scalar 224 448 Always follow these general operating guidelines O Do not open the front door of the Scalar Libr
19. Care should be taken to insure that objects do not fall and liquids are not spilled into the product s enclosure through openings Servicing The user should not attempt to service the product beyond that described in the operating instructions other servicing should be referred to qualified service personnel ix Precautions Do not use oil solvents gasoline paint thinners or insecticides on the unit Do not expose the unit to moisture to temperatures higher than 140 F 60 or to extreme low temperatures Keep the unit away from direct sunlight strong magnetic fields excessive dust humidity and electronic electrical equipment which generates electrical noise Hold the AC power plug by the head when removing it from the AC source outlet pulling the cord can damage the internal wires Use the unit on a firm level surface free from vibration and do not place anything on top of unit The Scalar Series This Chapter provides a brief overview of Scalar Library features For detailed specifications see Appendix C automated high performance high capacity mass storage system The Scalar Series is designed to provide you with unattended near line and off line data storage archiving backup hierarchical storage management HSM and retrieval for mid range and high end servers and networks Y 7 elcome to your new Scalar Library Scalar 458 shown above Your
20. N Tape is loaded ready for use Use Cleaning Tape Yellow ON Drive head needs cleaning or the tape is bad Remains on after Cleaning attempted but tape expired so cleaning not performed unloading Problem data cartridge Try another cartridge cleaning tape After cleaning turns on again when reloading data cartridge Operate Handle Green ON OK to operate the Cartridge Insert Release Handle OFF Do not operate the Cartridge Insert Release Handle All Right Indicator ON POST is starting Panel LEDs or Blinking An error has occurred All Left Indicator Panel LEDs continued on next page Operation and Maintenance 35 36 LED Left Indicator Panel Yellow ON Blinking Yellow ON Blinking Yellow ON default Blinking 15 0 DLT2000XT Yellow ON default Blinking 20 0 DLT4000 Yellow ON default Blinking 35 0 DLT7000 Yellow ON default Blinking Density Override Yellow ON OFF default Blinking All Right Indicator Blinking Panel LEDs or all Left Indicator Panel LEDs Operation and Maintenance Tape is recorded in 2 6 format Tape is recorded in another density You selected this density for a write from BOT Tape is recorded in 6 0 format Tape is recorded in another density You selected this density for a write from BOT Tape is recorded in 10 0 format Tape is recorded in another density You selected this density for a write from BOT Tape is recorded i
21. PICK_RESP DRV RDY TIMEOUT NO DRIVE PICK NO RESP PICK CMD TIMEOUT BARCODE FAIL MB DOOR OPEN X POSITION POSITION FRAME ERR JAW CTR ERR NOT EMPTY ERR Error Codes Description The source location was empty when the Picker attempted to pick from it during a pick and place operation The destination was full when the Picker attempted to place a cartridge in it during a pick and place operation This code is displayed whenever the door is open when the Picker is starting to execute a motion command Means that the door was open but is now closed This code will only appear on the serial port it should never appear on the display It should never be output on the serial port unless it is preceded by a 0C see above A pick from Mailbox failed to pick a cartridge This code is picker revision dependent Only early pickers will display this code This error code appears whenever the Picker cpu does not return the proper response to a Master cpu command This error appears whenever the OK to Operate Handle bit is not set within a specific time out period During Power up the drive did not output a serial data stream This normally occurs during the Scalar boot process This error code appears whenever the Picker cpu does not return any response to a Master cpu command This error appears whenever the Picker cpu does not return results from executing a command within a time out limit barcode er
22. SCSI I O Connectors Connections for the interface cable s SCSI jumpers and or SCSI terminators which are used to connect the Scalar Library to the host computer SCSI bus es or to other devices on the SCSI channel Drive SCSI ID Rotary Switches Sets the SCSI ID for each drive 22 Equipment Description Media Interchange Shelf Mailbox During normal operation of your Mailbox equipped Scalar Series Library it is usually not desirable to have to suspend the activities of your library to insert or remove media cartridges Both manual and automatic insertion and removal of media cartridges from your library without having to open the door is made possible by the Mailbox The Mailbox consists of a pair of 5 slot cartridge shelves that feature lockable front doors The library automatically locks the doors to prevent insertion or removal of cartridges while the robotics is performing pick or place operations In the On Line Mode access to the Mailbox slots is controllable by your application software Use the Mailbox whenever you need to insert or remove media cartridges from your library One example would be to load and unload a cleaning cartridge when cleaning a drive head Another example would be when it s time to migrate your periodic backup to an off site location In this example use the Mailbox to remove the backup cartridges and to insert the replacement cartridges Equipment Description 23 Off Line Mode Menus T
23. TE ENABLED Figure 4 DLT Cartridge Write Protect Switch Install Data Cartridges Install each of the cartridges into the library The cartridge storage slots are designed so that you cannot incorrectly install the cartridges Install Cleaning Cartridge Optional If your backup software is capable of scheduling and performing a drive cleaning cycle automatically you may want to dedicate a cartridge storage slot to a cleaning cartridge When all cleaning cycles on the cleaning cartridge are exhausted see Chapter 5 Operations and Maintenance section Cleaning the Drive Head for explanation of how to determine if a new cleaning cartridge is needed remove the cleaning cartridge and install a new one if equipped use the Mailbox to exchange the cleaning cartridge Close and Lock the Front Door Close the library door turn the key a quarter turn to the left and remove it from the lock Getting Started Setting the SCSI IDs Your Scalar Library consists of up to five SCSI devices four drives and the library robotics The library can be connected to from one to five separate SCSI buses Each device in your library must be set to a unique ID for the SCSI bus it is connected to The ID for the robotics is set by selecting it through the Operator Panel Off Line Mode Configuration Menu Set SCSI ID option see sub subsection Set SCSI ID subsection Configuration Menu section Off Line Mode Menus in Chapter 4 Equipment Desc
24. a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Re orient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer an experienced radio TV technician for help You may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the US Government Printing Office Washington DC 20402 Stock No 004 000 00354 04 Any changes or modifications not expressly approved by adic could void the user s authority to operate this equipment Canada Department of Communications This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus
25. ange rectangle will be visible whenever the cartridge is write protected Additionally an arrow beneath the orange rectangle and above the two lines on the switch lets you know that data cannot be written to the cartridge If the switch is moved all the way to the right the cartridge is write enabled and the drive can write data to or erase data from the cartridge The orange rectangle will not be visible whenever the cartridge is write enabled On the right side of the write protect switch an arrow over one line indicates that if you slide the switch to the right data can be written to the cartridge Operation and Maintenance 37 38 Using the Mailbox Scalar 458 only On Line Mode When the Scalar Library is in On Line Mode the application software is in control and directs all library operations The application software can use the Mailbox to insert or remove individual cartridges to from the drives or to from the cartridge storage shelves Follow closely the instructions the application software provides on your host computer system monitor The design of the Mailbox includes access control doors and cartridge stops in each of the media slots The doors are unlocked except when the library is performing a media transport operation pick and place The cartridge stops are solenoid controlled and prevent incorrect insertion of the media The stops are held in the raised position whenever the Mailbox access doors are unlocked Duri
26. artridge DLT drive FCC HSM LCD LED load POST RMA RMA number SCSI SCSI ID Glossary A storage medium item A cartridge is sometimes called a tape or cassette and is capable of storing vast amounts of magnetically written data The DLT drives in the Scalar Library uses CompacTape III IITXT and or IV cartridges Media used to clean the drive heads and tape path DLT Digital Linear Tape is the industry standard data interchange recording format that supports the use of DLT for computer applications Media used with the DLT drive in the Scalar Library unit It is a 4 inch cartridge containing either 1100 or 1800 feet of 2 inch metal particle tape These cartridges require no formatting or other media conditioning before use Drive used in the Scalar 448 Federal Communications Commission Hierarchical Storage Management a system where different types of storage medium are used based on cost and time efficiency For example for fastest access data is usually stored on a local drive If you have a very large file that is needed occasionally you may store it on a tape in the Scalar 448 or on an optical drive In an HSM system the data source should be transparent to the user Liquid Crystal Display a commonly used alphanumeric display that responds to specified input voltages and signals Light Emitting Diode commonly used semiconductor device that glows when supplied with a specified voltag
27. ary unless you absolutely must Your library cannot operate when the door is open and always updates the valid cartridge inventory log when the door has been closed again Even if you power down your library you should keep the door closed to protect the internal components from dust O Use only the recommended types of media cartridges described earlier in this manual O Clean each of the DLT drives once a month or whenever the Use Cleaning Tape LED is illuminated drive front panel see the subsection titled Cleaning the Drive Head in the Maintenance section later in this chapter Power Up Checks When you apply power to your library it will perform the following actions e Verifies drive configuration and status e Builds a valid cartridge inventory log e Calibrates the Media Picker and X Y position of the robotics When the library has completed the Power Up Checks it will automatically place itself in On Line Mode Opening the Front Door 3 Insert the key into the lock and turn it to the left O Open the front door Operation and Maintenance What Happens When Door is Opened Whenever you open the front door of the Scalar Library the following actions occur e The library will return Unit Attention and Not Ready status to the host computer e Any function if executed that would change the state of the robotics machine is disabled Resuming Operation To resume normal operation close the door and
28. be all differential all single ended or a mix of both The Scalar 448 The Scalar 446 Blank Page The Scalar 448 Getting Started This Chapter 1 covers what you need and what you need to know to install your adic Scalar Library Read this chapter before you begin installation For the most part installation is simply a matter of checking all necessary SCSI connections installing the application software backup or otherwise on the host computer and applying power The Scalar Library defaults set at the factory should be sufficient for most applications Requirements Space requirements your Scalar Library has a footprint of 19 0 wide by 23 0 deep The cabinet extends 40 5 above the floor You must allow adequate clearance to the rear to allow air flow and enough room at the front to open the door which extends outward 18 5 when perpendicular to the cabinet The door is hinged on the left side The floor on which the Scalar Library will sit must be level We assume that you are familiar with your computer system The Scalar Library must be incorporated into the host computer system The backup software SCSI interface and any additional SCSI interface cables must be purchased separately Necessary tools No special tools are required to install the Scalar Library If you are installing a host adapter SCSI controller card at this time refer to the installation manual for your host adapter Unpacking and Insp
29. control the operations of your library e Media Picker The uniquely designed Media Picker is the media cartridge handling mechanism and normally responds to commands from the application software to move the cartridges between the storage slots the drives and the Mailbox The Media Picker employs a bi directional pass through gripper which will pick a cartridge from both the front of the picker or the back This design eliminates the need for a separate cartridge handling mechanism to pick and place cartridges from the Mailbox e Barcode Scanner The Scalar Series Barcode Scanner mounted on the bottom of the Media Picker reads cartridge information contained in a barcode label attached to each of the data cartridges This information becomes part of the application software s library cartridge inventory e Exabyte Emulation To maximize application software compatibility your adic library provides functional emulation of the Exabyte EXB 480 library and can appear as either a Scalar or an Exabyte TM EXB 480 e System Integrity The cartridge slots drives and robotics are protected by a physically lockable door System security and media access is controlled by two lockable media interchange shelves System security can be enabled or disabled from the application software Additionally the Scalar Series Libraries feature a logical lock system that can be set by the application software The LOCKED LEDs on the Operator Panel indicates t
30. derations 47 Error Counters 22 Error Counters function 5 Event Counters 22 Event Counters function 26 50 51 Exabyte Emulation 3 F W Revision function 26 50 52 failure analysis 4 formatted capacity 3 Front Panel Switches and Indicators 18 H Head Cleaning Procedure 47 hierarchical storage management 2 60 high humidity 42 host adapter 6 10 52 host computer 4 6 10 12 13 16 20 31 36 60 HSM 2 60 l I O connector 10 46 Init Scan Barcodes 22 installation of firmware updates 4 Installation Problems 46 Installing SCSI Cables Jumpers and Terminators 2 Installing the Backup Software 16 interchange compatibility 4 interface cable 2 20 L Library and Drive Operational Problems 46 Library Cartridge Change Time 64 library cartridge inventory 3 Library Error Messages 47 Library Indicators Controls 64 Library Interface 64 Library media type 64 Loading a Cartridge into Drive 36 57 41 LOCKED LEDs 3 M Manual Cartridge Use 4 Manually Loading Unloading a Cartridge to from the Storage Shelves 59 Map Slots 22 Map Slots funciton 26 50 Map Slots function 57 media access 3 media cartridge handling mechanism 3 media durability 3 Media Picker 3 4 7 36 37 38 53 54 55 56 60 61 media transport operation 36 Moving a Cartridge to from the Storage Shelves 39 N near line data storage 2 necessary too
31. e The process where the Scalar Library uses the Media Picker to pick a cartridge from either a cartridge storage slot location or from a Mailbox Scalar 458 only slot and load it into a drive Power On Self Test is a built in self test for the DLT drive POST automatically occurs each time the Scalar Library powers up Return Merchandise Authorization An identifying number given to a customer who needs to return equipment for repair whether under warranty or not Small Computer System Interface An industry standard for connecting peripheral devices and their controllers to a microprocessor The SCSI defines both hardware and software standards for communication between a host computer and a peripheral The octal representation of the unique address 0 to 7 assigned to SCSI device SCSI bus slot terminator unload Signal path or line shared by the devices on the same SCSI channel Information is often sent to all devices throughout the same bus only the device to which it is addressed will accept it A slot is the place within the cartridge storage area or the Mailbox Scalar 458 only where the media is placed Each slot has a reference position i e row 1 position 1 through position 12 storage slots and row 1 position 1 through 10 Mailbox a physical block which tells the SCSI bus that this is the end of the line A terminator is required at both ends of a SCSI bus A bus may be terminated internally
32. ecting Unpack all items from the carton Save the packing materials in case you need to move or ship the system in the future Checking the Accessories Check to make certain that the following items are included with your Scalar Library Power cord One DLT data cartridge One DLT cleaning cartridge Barcode labels One active SCSI bus terminator One SCSI Bus Jumper daisy chain cable This manual Two keys for the front door Getting Started Preparing the Library for Installation Follow the instructions in Unpacking the Scalar Library adic document number 63 1119 01 to prepare your library for installation This document was attached to the front of your library If you need another copy please call adic Customer Assistance Prepare and Install the Data Cartridges Before inserting the cartridges into the library affix the barcode labels and set the write protect switches as described below Barcode Labels To install the barcode labels position the label with the numbers upright as shown in figure 3 sliding the label under the ridges on the sides of the cartridge Figure 3 Barcode Labels Write Protect Switch Make sure that the write protect switch figure 4 is set appropriately on each cartridge Use a ball point pen or similar instrument to set the switch Getting Started 9 10 ORANGE INDICATOR WRITE PROTECT SWITCH Pd d WRITE PROTECTED ll ls 1 b WRI
33. en ii Copyright Notice odere iba ite ke a Eee sa iii EMI RFI Comp ani ce TET PM iv DAL SLY OS ix lo enel x Chapter T Th Scalar Series oci DEO IERI RRESEREONI Hews BER BERGE RET ae eee egal 1 3 IM 4 DLT 4 Differential SCSI PER 4 Chapter 2 Getting Started e E bet TE AER pee EEEE 7 Re guire ments RE E E E EE EEE 8 Unpacking and Inspecting eu nE RERO EE E E E EO BOE E E N 8 Checking the eei E 8 Preparing the Library for 9 Prepare and Install tbe Data Cartridges ee eoe ben aree 9 Labels e 9 Write Protect 9 Install Data Cartridges eciccone E EAE EEE E EA EER ES E 10 Install Cleaning Cartridge 10 Close and Lock th
34. ges to from the Storage Shelves Bulk Loading Media can be exchanged on a bulk basis by opening the front door and exchanging any or all cartridges in the shelves Scalar 458 optional method see previous section for information on using the Mailbox to exchange cartridges The application software will have to re map the shelves to update it s cartridge inventory log Operation and Maintenance 41 Normal Maintenance Cleaning the Drive Head Cleaning Tape The tape heads should be cleaned once a month or when the Use Cleaning Tape LED is illuminated on the drive front panel Use a DLT cleaning tape to clean the drive heads A cleaning tape is shipped with your adic Scalar Library Figure 16 DLT Cleaning Tape Cleaning the head should always be performed as the first step if the Use Cleaning Tape LED is illuminated on the drive 42 Operation and Maintenance The following table tells you when to use the cleaning tape If It means The Use Cleaning Tape LED The drive head needs cleaning or the is illuminated on the drive front tape is bad panel A data cartridge causes the Use The data cartridge may be damaged Cleaning Tape LED on the drive front panel to blink The Use Cleaning Tape LED Cleaning was not accomplished re illuminates after performing a because the cleaning tape has cleaning and reloading the data exhausted all cleaning cycles cartridge OR The data cartridge may be damaged Head C
35. gh fields on the same line O To exit the Off Line Mode menu and return to the On Line Mode from anywhere in the menu press the MENU key O Press ENTER to select the Configuration Menu Configuration Menu The Configuration Menu allows you to select the following operating parameters e Buzzer Configuration e Set SCSIID of the Library Robotics e Product Sign On e Off Line Time e Initialize Map Slots e Initialize Scan Barcodes e Barcode Scanner Buzzer Configuration Enables disables the sounding of an alarm when an error message or warning alarm is displayed Enables disables the beep sound when you press a keypad key When you select the Buzzer Configuration option a display similar to the following appears O To enable the error alarm use the LEFT key to select the ErrAlarm field Use UP or DOWN to select Y to enable alarm or to disable alarm When the error alarm is enabled a continuous alarm tone will sound in the event of an error message The alarm will sound until the condition that caused the error has been removed or any key is pressed To clear an error message from the display press ALT and ENTER 1 If you wish to change the status of the keyboard beep use the RIGHT key to select the Kybd field Use UP or DOWN to select Y to enable a beep when you press a key or N to disable the beep O Press ENTER to make the changes effective or press ESC to return to previous menu item Equipment Description 25
36. hat the system cannot be interrupted Functions that would alter the state of the machine cannot be accessed when the LOCKED LEDs are illuminated e Maintainability The full operation of your library can be viewed through the transparent panel that covers the front door If a problem occurs it is both visible and readily correctable Any condition that causes a cartridge load or unload to fail is reported via a message on the Operator Panel LCD e Cleaning Cartridge Although the cleaning cartridge can occupy a cartridge storage slot in the Scalar Library facilitating automated cleaning cycles manual insertion of a cleaning cartridge is permitted through the Mailbox The Scalar 448 3 Manual Cartridge Use Individual cartridges can easily be transported to the drives through the Mailbox Cartridge Pre Check Whenever you power up your Scalar Library the Media Picker will scan the cartridge storage slots and build a log of valid cartridge locations Sensors in the Mailbox allow a similar mapping of the area Reverse Cartridge Protection The cartridge storage slots and the slots in the Mailbox employ a design that prevents the cartridges from being inserted incorrectly Downloadable Firmware Both your Scalar Library and the DLT drives employ Flash EEPROM technology permitting easy on site installation of firmware updates from the host computer Built in Diagnostics Your Scalar Library includes diagnostic firmware that tells you when
37. he final phase of the installation process 13 Installing SCSI Cables Jumpers and Terminators Follow the steps on the following pages to connect your library to the SCSI bus This involves installing SCSI cables terminators s and jumpers daisy chain cables onto the SCSI connectors at the rear of the library Determining Your SCSI Configuration The Scalar Library can consist of up to five SCSI devices four drives and the library Listed below are the SCSI configurations supported by the library Connection to up to five SCSI interface channels buses are allowed The SCSI buses can be either single ended or differential They should each match the peripheral they are connected to Each tape drive and the library robotics can be connected to separate SCSI buses or up to four drives and the robotics can be connected to the same SCSI bus A device drive or robotics can be connected to more than one SCSI bus when integrated into a multi initiator environment Termination can be active or passive adic recommends using active termination on a single ended bus termination must be external Never use internal terminators to terminate the drives Connecting the Scalar 448 The following table provides several examples of SCSI configurations If you have this many SCSI buses Use this configuration Install the SCSI cables terminators and jumpers as indicated by the configuration illustration O C
38. he following diagram is a quick reference to the LCD menus described on the next few pages Configuration Menu Diagnostics Menu Write Flash Memory Mode Serial Dnld Flash Mode Buzzer Configuration Drive Type Yes No Error Counters Yes No Event Counters Set SCSI ID Operation Log Librarys SCSI ID X 0 7 Firmware Revision Product Sign On Serial Number EXB 480 N Yes No Pos Picker at Slot Row rr Slot ss rr 01 04 ss 01 12 1 99 minutes Pos Picker at Mbox MB Row rr 3101 5 __ rr 01 02 ss 01 5 Yes No Pos Picker at Drv Drv Row rr Drv dd rr 01 dd 01 04 Yes No Pick From Slot Row rr Slot ss rr 01 04 ss 01 12 Barcode Scanner Yes No Pick From Mailbox MB Row rr Slot ss rr 01 02 ss 01 5 Pick From Drive Drv Row rr Drv dd rr 01 dd 01 04 Place In Slot Row rr Slot ss rr 01 04 ss 01 12 Place In Mailbox MB Row rr Slot ss rr 01 02 ss 01 5 U lace In Drive Drv Row rr Drv dd rr 01 dd 01 04 Map Slots Scan Bar Codes Yes No Calibrate X and Y Test Secondary Fan Open Drive Door Close Drive Door not implemented at this time If equipped with Mailbox 24 Equipment Description O access the Off Line Mode menu press the MENU key The display will appear as follows Use the UP or DOWN keys to scroll through the menu choices Press ENTER to select the item displayed on the top line Use the RIGHT or LEFT keys to scroll throu
39. heck that all SCSI buses are properly terminated 4 Compatibility Ensure that your library and its tape drives are compatible with the SCSI adapter card and application software you plan to use SCSI Adapter Card Installation Verify that you have installed your SCSI adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay particular attention to any steps describing the settings of various jumpers and or switches on the card Check that the card is seated fully in your computers I O connector Application Software Installation Refer to the documentation included with your software for instructions on how to verify installation Library and Drive Operational Problems Most problems with the operation of your Scalar Library and or DLT drives happen when the drives are not cleaned regularly or when you use incorrect data cartridges If you have been successfully operating the application software and library in the past but are now experiencing problems reading and writing data check the following Troubleshooting and Diagnostics V Ifyou are writing data make sure that the cartridge is write enabled move the write protect switch to the enabled position V Check the data cartridge you are using If your library has DL T2000XT drives installed you can only use CompacTape III and CompacTape cartridges The DL T4000 and DLT7000 drives can use Co
40. heck that the power switches both your Scalar Library and your host computer are off The following symbols are used in the SCSI configuration illustrations Legend SCSI Cable to SCSI SCSI Jumper Host Computer Terminator Configuration Legend C Drive 4 Y Drive 3 Drive 2 Y Drive1 Library Robotics SCSI Configuration 1 One SCSI Bus Connecting the Scalar 448 15 Drive 2 Y Drive1 Library Robotics SCSI Configuration 2 Two SCSI Buses Drive 4 Drive 3 Drive2 Drive1 N A J Library Robotics SCSI Configuration 3 Three SCSI Buses 16 Connecting the Scalar 448 Drive4 Dive3 X Drve2 W Drivel N X ES J J Library Robotics SCSI Configuration 4 Four SCSI Buses Drive 4 Drive 3 Dive VO Drive1 9 IN A Library Robotics SCSI Configuration 5 Five SCSI Buses Attach one end of the SCSI interface cable s to the connector s shown on the rear of your Scalar Library Press firmly and secure the bail locks Plug the other end of the SCSI interface cable s into the external connector s on the SCSI interface card s Secure the bail locks firmly Connecting the Scalar 448 17 CJ Install an external terminator s on the appropriate SCSI connector s on the rear of your Scalar Lib
41. ith a damp towel If you use a liquid all purpose cleaner apply it to the towel Do not directly spray the enclosure Operation and Maintenance 45 46 Operation and Maintenance Blank Page Troubleshooting and Diagnostics This Chapter 1 contains some general suggestions to aid you in solving problems should you ever run into them 1 includes information on error codes and the built in diagnostics 47 Installation Problems 48 Usually problems encountered during the installation of your Scalar Library are caused by improper SCSI bus configuration application software configuration errors or by an OS that has not been correctly configured If the application software that you are attempting to use is not communicating with your library after installation check the following SCSI IDs Make sure that the IDs you selected for the library robotics and tape drives are not the same as the ID used by any other SCSI device on that bus including the host SCSI adapter card X4 SCSI Cabling Verify that all SCSI cables are securely connected at both ends and that the bail locks are secured Also check the length and integrity of your SCSI cabling The total length of all cables connected to a SCSI II bus must not exceed 9 85 feet 3 0 meters for single ended configurations and 82 feet 25 meters for differential configurations Try replacing suspected cables with known good cables X Termination C
42. leaning Procedure You should Use the cleaning tape Load the cleaning tape using the procedure in section Using the Mailbox subsection Loading a Cartridge into Drive When cleaning is complete the beeper will sound alerting you to remove the cleaning tape Use the procedure in section Using the Mailbox subsection Unloading a Cartridge from Drive to remove the cleaning tape from the drive Log the cleaning onto the label Back up the data from this cartridge onto another cartridge it may be damaged A damaged cartridge may cause unnecessary use of the cleaning cartridge Replace the cleaning cartridge Back up the data from this cartridge onto another cartridge it may be damaged A damaged cartridge may cause unnecessary use of the cleaning cartridge Cleaning Tape in Mailbox Scalar 458 only or Storage Slot If your application software cannot or is not configured to automate the cleaning cycle use the Off Line Mode Diagnostics Menu pick and place functions to move the cleaning cartridge into and out of the appropriate drive When you have completed the cleaning procedure be sure to return the Scalar Library to the On Line Mode by pressing the MENU key on the Operator Panel Manually Inserting the Cleaning Tape If desired you can manually insert and remove the cleaning tape into from the drive To do this you must open the front door to the Scalar Library Review the section titled Opening the Front Door on
43. leaning Tape message is announced on a drive front panel Greater than 1 000 000 cartridge changes net drive and media with scheduled maintenance More than 50 000 power on hours Within 30 minutes 19 0 w x 23 0 d x 40 5 h 151 Ib Scalar 458 w 2 drives 307 Ib Scalar 458 w 2 drives Power Consumption Less than 100 Watts Environment Electrical 100 120 220 240 Vac 4 0 2 0 Amps 50 60 Hz Temperature 25 C to 40 C Operating 40 C to 70 C Storage Shipping Humidity 5 to 80 RH non condensing Operating 90 maximum Storage Shipping Vibration 0 3 g peak 5 500 Hz swept sine 0 0002 g sq Hz 5 350 Hz Operating 0 01 g continuos 0 50 g peak Storage Shipping Shock 3 g for 15 ms sine Operating Specifications 20 g peak 3 ms sine Storage Shipping Error Codes This Appendix O contains descriptions of the error codes that can be displayed on the Scalar Library Operator s Panel 67 Error Code Listing 68 The Scalar Series Libraries will display a 2 digit hex code on the bottom line of the LCD whenever certain types of errors occur The characters will be placed in the first 2 columns on the line A description of each of the error codes is provided below Scalar Series Error Codes Code 06 07 0C 0D 27 28 29 2A 2B 2C 2D 32 33 FE or 7E FD or 7D FC or 7C Name S_EMPTY D_FULL DOOR_OPEN DOOR LOST_CASS INV_
44. lock it After the door is closed e The library will perform its power up checks e The application software may update its own cartridge inventory Drive Power on Self Test When you power up your Scalar Library the DLT drives each perform a Power on Self Test POST while the library is performing the Power Up Checks The sequence of events for each drive is 1 The LEDs on the right front panel of the drive will turn on sequentially from top to bottom All LEDs will remain ON for a few seconds 2 The LEDs on the left front panel of the drive will turn ON at the same time for about three seconds and then turn OFF 3 The Operate Handle Write Protected and Use Cleaning Tape LEDs will turn OFF The Tape in Use LED will blink while the tape drive initializes V If your external SCSI bus terminator has a Term Power LED it should also be illuminated Operation and Maintenance 33 34 Drive Status After completion of the drive POST and initialization each drive will be in one of the four states listed in the following table Drive State 1 No cartridge is present A cartridge is present and the handle is closed A cartridge is present but the handle is open The drive detects an error condition Indicator Displays and Actions A The Tape in Use LED turns OFF B The Operate Handle LED turns ON C The handle is unlatched D The drive beeps momentarily The drive loads the cartridge When the Tape i
45. ls 6 Normal Maintenance 40 Normal Operations 30 o off line data storage 2 Off Line Mode 9 24 37 38 Off Line Mode menu 23 Off Line Mode Menus 22 Off Line Time 22 Off Line Time option 24 On Line Mod 47 On Line Mode 23 24 30 31 36 37 38 39 41 47 operating environment 6 Operation Log 22 Operation Log function 26 50 51 p pick and place operations 36 37 Pick From Drive 22 Pick From Drive function 26 38 50 55 Pick From Mailbox function 26 37 38 39 50 55 Pick From Slot 22 Pick From Slot function 26 39 50 55 pick or place operation 39 Place In Mailbox function 56 Place In Drive 22 Place In Drive function 26 37 50 56 Place In Mailbox 22 Place In Mailbox function 26 39 50 Place In Slot 22 Place In Slot function 26 39 50 56 Pos Picker at Drv 22 Pos Picker at MBox 22 Pos Picker at Slot 22 Position Picker at Drive function 26 50 54 Position Picker at Mailbox function 26 50 54 Position Picker at Slot function 26 50 53 POST 60 Power Up Checks 30 31 Powering on the System 7 6 Power on Self Test 31 32 60 Preparing the Library for Installation 7 Product Sign On 22 Product Sign On Option 24 R Rear Panel Switches and Connectors 20 restore operations 30 Return Merchandise Authorization 60 Reverse Cartridge Protection 4 RMA number 60 SCSI adapter 46 SCSI Adapter Card Installation 46 SCSI adapters
46. mpacTape CompacTape IIIXT and CompacTape IV cartridges If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge Clean the drive head Library Error Codes If during operation of your Scalar Library an error occurs the library will halt the current operation and an error code will be displayed on the operator s display The error code is displayed at the beginning of the 4th line and will consist of 2 hexadecimal characters The first three lines will not be changed In all cases after removing the cause of the problem push MENU to return the Scalar Library to the On Line Mode If you cannot find a cause for the error try to return the Scalar Library to the On Line Mode by pressing ALT and or ENTER If that does not work or if the error code reappears call adic Customer Assistance and be prepared to tell them what the error code is and what the conditions are see When You Call adic Customer Assistance later in this chapter See Appendix D Error Codes in this manual for a detailed description of each error code This appendix is also available for downloading from our World Wide Web site www adic com or by calling the adic Customer Assistance Center Environmental Considerations For best performance of your Scalar Library and to minimize the chance of condensation please observe the following guidelines CJ Install your Scalar Library on a level floor If you e
47. n 15 0 format Tape is recorded in another density You selected this density for a write from BOT Tape is recorded in 20 0 format Tape is recorded in another density You selected this density for a write from BOT Tape is recorded in 35 0 format Tape is recorded in another density You selected this density for a write from BOT Compression mode enabled Compression available only in 10 0 15 0 20 0 and 35 0 density Compression mode disabled You selected a density from the front panel Density will be selected by the host automatic You are in density selection mode A POST error has occurred DLT Media The data cartridges used in the DLT drives are housed in 4 inch plastic cases and employ 35 metal particle tape BAR CODE LABEL ORANGE INDICATOR WRITE PROTECT SWITCH c WRITE PROTECTED WRITE ENABLED DLT Data Cartridge The write protect switch is used to prevent recording over existing data To prevent recording or deleting place the write protect switch to the open position The drive senses the position of the switch and will not allow writing in this position When installing cartridges in the library or Mailbox place the switch in the closed position unless you do not wish to record on a specific cartridge If the switch is moved all the way to the left the cartridge is write protected and the drive cannot write to or erase data from the cartridge The small or
48. n Use LED stops blinking and stays ON the tape s actual density lights For example if the actual tape density is 2 6 then the LED turns ON next to the 2 6 label When the Density Override LED blinks you can select a density The drive is ready for use The Tape in Use LED turns OFF The Operate Handle LED flashes The Scalar Library will close the handle and the drive will load the cartridge When the Tape in Use LED stops blinking and stays ON the tape s actual density lights For example if the actual tape density is 2 6 then the LED turns ON next to the 2 6 label When the Density Override LED blinks you can select a density The drive is ready for use Then all right or left side LEDs blink repeatedly You may try to unload the tape and reinitialize the drive by pressing the Unload key or turn power OFF and then ON again The right or left side LEDs stop blinking and the drive tries to reinitialize The LEDs turn ON steadily again and then turn OFF if the test succeeds The drive POST completes in about 13 seconds on each drive and the drives will respond normally to all commands However it may take longer for the media to become ready Operation and Maintenance Drive Operating Conditions Use the following table to determine each drive s operating condition LED Right Indicator Panel Write Protected Orange ON Tape is write protected OFF Tape is write enabled Tape in Use Yellow Blinking Tape is moving O
49. new library is fully 2 The Scalar 448 The Scalar Series models Scalar 224 448 458 are SCSI 2 compliant library systems incorporating streaming tape cartridge data storage devices which feature high capacity high throughput and data compression Equipped with four Digital Linear Tape DLT drives your library operates as five independent SCSI devices on up to five SCSI buses Your library can contain up to 58 data cartridges providing a maximum formatted capacity of 4 06 TeraBytes and a sustained data transfer rate as high as 2400 MB per minute The tape media is rated at 500 000 passes and has a shelf life of 30 years providing superior media durability and data reliability Scalar Series Models it Tape Slots Media Interchange Shelf Barcode Reader Scalar 224 24 std Optional Standard Scalar 448 2 4 48 std Optional Standard Features e Media Interchange Shelf When equipped the Scalar Series 10 slot Media Interchange Shelf Mailbox mounted on the transparent front door allows you to insert and remove cartridges from your library without opening the door Access to each of the five slot shelves is provided by a separate lockable door The Mailbox doors can be locked and unlocked by the application software e Multi function Operator Panel The Operator Panel located at the top left of the front door employs a 4 line by 20 character liquid crystal display LCD and an eight key keypad to permit you to monitor and
50. ng library pick and place operations the stops are lowered allowing the library to insert or remove cartridges from the slots using the Media Picker Loading a Cartridge into Scalar 458 Library 1 Open the appropriate Mailbox access control door as instructed O Place the cartridge into the appropriate slot of the Mailbox with the write protect switch at the top and the barcode label facing you Slide the cartridge in until the stop will not allow it to go any farther Close the Mailbox access control door 1 Follow any additional instructions provided by the application software The application software will now perform the intended operation with the cartridge Unloading a Cartridge from Scalar 458 Library The application software will cause the cartridge to be ejected from the drive and will issue the pick and place commands to have the library move the cartridge to a Mailbox slot 1 Open the appropriate access control door and remove the cartridge from the Mailbox Close the access control door Operation and Maintenance Off Line Mode When the Scalar 458 Library is in Off Line Mode you can use the Mailbox to insert or remove individual cartridges to from the drives or to from the cartridge storage shelves If your application software does not automate the drive head cleaning use this procedure to manually perform the head cleaning As in On Line Mode the access control doors are unlocked except when
51. on a device inside the host system or externally on a peripheral device The process where the Scalar Library causes a drive to eject a cartridge then uses the Media Picker to move the cartridge to either a storage slot location or to a slot in the Mailbox Glossary 63 64 Glossary Blank Page Specifications This Appendix 1 contains specification information on the Scalar Library and the DLT drive 65 66 Drive Type Data Capacity Data Transfer Rate Library Media type Cartridge Change Indicators Controls Interface Reliability Maintenance MSBF MTBF MTTR Physical Dimensions Weight Shipping Weight Quantum model DLT2000XT Quantum model DLT4000 Quantum model DLT7000 Up to 30 GB per 1800 ft cartridge DLT2000XT Up to 40 GB per 1800 ft cartridge DLT4000 Up to 70 GB per 1800 ft cartridge DLT7000 Up to 1 68 TeraBytes Scalar 224 with 24 cartridge slots full Up to 3 36 TeraBytes Scalar 448 458 with 48 cartridge slots full 2 5 MB sec sustained 600 MB min 4 DLT2000XT drives 3 0 MB sec sustained 720 MB min 4 DLT4000 drives 5 0 MB sec sustained 1 2 GB min 4 DLT7000 drives DLT inch metal particle cartridges 8 seconds 8 key keypad with LCD menu display 2 LOCKED LEDs to monitor and control system status diagnostics and configuration SCSI 2 Fast SCSI 2 Differential Serial Use cleaning cartridge whenever Use C
52. ons errors and status operations This information can be vital for trouble shooting problems The following is a partial listing of some of the loggable operations You may encounter other operations not included here Not implemented at this time NNN Logged operation number 1 255 When log is full new operations are logged in as operation 255 scrolling the Diagnostics Menu 53 54 old operation 1 off the log Power on or user reset Unit on line due to user request Unit off line due to user request Cmd 03 00 00 00 20 00 cmd is from SCSI host adapter SCSI selection by SCSI ID SCSI ID of host adapter SCSI reselection of SCSI ID N SCSI disconnect from SCSI ID N SCSI status status to SCSI host adapter Door opened Door closed Load from MB row rr slot ss to row rr drv dd Unload from row rr drv dd to row rr slot ss ERROR Can t unload media in drive s ERROR Source location empty ERROR Unexpected Gripper Arm Sensor brk Retrying operation Firmware Revision Provides a record of the internal revision date and number and internal checksum value of the firmware for the Main CPU Picker CPU and Servo Controller This information is vital for trouble shooting problems O Press ENTER to list the F W revision information for the Main CPU VV yy Major version number 00 99 Minor version number 00 99 Build date month 01 12 Build date day
53. opied or reproduced in any form or by any means without prior written permission of adic Europe Z A du Bel Air 21 avenue Saint Fiacre 78100 Saint Germain en Laye FRANCE adic Europe assumes no responsibility for any errors that may appear in this document and retains the right to make changes to these specifications and descriptions at any time without notice This publication may describe designs for which patents are pending or have been granted By publishing this information adic Europe conveys no license under any patent or any other right adic Europe makes no representation or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further adic Europe reserves the right to revise or change this publication without obligation on the part of adic Europe to notify any person or organization of such revision of change Every effort has been made to acknowledge trademarks and their owners Trademarked names are used solely for identification or exemplary purposes any omissions are made unintentionally adic Europe is a trademark of adic iii EMI RFI Compliance United States FCC WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in
54. ore Diagnostics Menu 59 60 O Press ENTER to turn the secondary cooling fan on or off This function is usually used for diagnostics only by a trained technician Open Drive Door The Open Drive Door function will cause the Scalar Library to open the door of the selected drive If the door is already open the drive door motor will run for a short time If a tape is present in the drive and it has not been logically unloaded as error will occur and an error message will be displayed on the Operators Panel O Use LEFT or RIGHT to select the desired field Select the drive row and drive using UP or DOWN Press ENTER to activate IT Row number 01 2 dd Drive number 01 04 This function is usually used for diagnostics only by a trained technician Close Drive Door The Close Drive Door function will cause the Scalar Library to close the door of the selected drive If the door is already closed the drive door motor will run for a short time O Use LEFT or RIGHT to select the desired field Select the drive row and drive using UP or DOWN Press ENTER to activate IT Row number 01 2 dd Drive number 01 04 This function is usually used for diagnostics only by a trained technician Diagnostics Menu Glossary This Appendix 1 contains terms and definitions of common expressions used with the Scalar Library and the DLT drive 61 62 cartridge cleaning cartridge DLT DLT media c
55. p operations 30 backup software 6 8 10 16 bail locks 15 46 bar code label 5 Bar Code Scanner 3 barcode label 36 37 barcode labels 6 7 Built in Diagnostics 4 Buzzer Configuration 22 Buzzer Configuration option 23 Calibrate X and Y 22 Calibrate X and Y function 57 58 cartridge inventory 30 31 Cartridge Pre Check 4 Causes of the Use Cleaning Tape Warning 42 cleaning a drive head 27 cleaning cartridge 3 6 8 21 41 60 64 cleaning cycle 8 41 42 Cleaning Tape 40 Cleaning the Drive Head 40 Cleaning the Enclosure 45 Compression mode 34 Configuration Menu 9 22 23 D data reliability 3 data storage software 10 72 Index density selection mode 34 Determining Your SCSI Configuration 2 diagnostic firmware 4 diagnostic results 4 Diagnostics Menu 22 26 38 39 50 Differential SCSI 4 Digital Linear Tape 3 60 DLT drives 4 30 31 35 46 60 Downloadable Firmware 4 Drive Data Capacity 64 Drive Data Transfer Rate 64 drive head cleaning 4 Drive Operating Conditions 33 drive operating status 4 Drive Power on Self Test 32 33 34 Drive Power on Self Test 37 Drive SCSI ID Rotary Switches 20 Drive Status 32 Drive Type 22 64 dust contamination 42 um embedded data logging of drive errors 4 embedded data logging of operational errors 4 EMI RFI Compliance iv EMI RFI limit specifications iv Enable Security 22 Environmental Consi
56. rary Powering on the System 1 Plug the power cord into the back of your Scalar Library 1 Plug the power cord from the Scalar Library into a grounded electrical outlet Use caution when plugging the power cord into an electrical outlet Hazardous voltages are present in the sockets of the outlet O Plug the power cord from your host computer into a grounded electrical outlet Turn on power to the Scalar Library Turn on the host computer power When the library has completed it s boot and initialization process it will display a message on the Operator Panel similar to the one shown below You are now ready to install the backup software if it has not already been installed Installing the Backup Software 18 At this point you need to refer to your software installation guide for instructions on installing the backup controlling software for the Scalar Library onto the host computer After you have completed installation of the Scalar Library and of the software to make sure that your unit is operating correctly you should run any diagnostic test s supplied with the backup software Once your Scalar Library has been connected to your host computer system and the application software has been installed the library is ready for use Just turn on the power switch Connecting the Scalar 448 Equipment Description This Chapter describes the switches indicators and connectors the front and
57. rary is powered up or after the front door has been opened and then closed The application software overrides the setting of this parameter If Barcode Scanner configuration is set to No Initialize Scan Barcodes is ignored and the barcode reader is not available to the application software O To disable the scanning of barcodes use the UP or DOWN keys to select Press ENTER to execute the change Equipment Description 27 28 Barcode Scanner Enables disables the barcode scanner If disabled the Initialize Scan Barcodes Configuration Menu parameter see above and the Scan Barcodes sub function of the Map Slots Diagnostics Menu function see Appendix A is ignored If disabled the barcode scanner is not available to the application software To disable the barcode scanner use the UP or DOWN keys to select Press ENTER to execute the change Diagnostics Menu The following functions are available under the Diagnostics Menu e Drive Type e Error Counters e Event Counters e Operation Log e F W Revision e Position Picker at Slot e Position Picker at Mailbox When Mailbox equipped e Position Picker at Drv e Pick From Slot e Pick From Mailbox When Mailbox equipped e Pick From Drv e Place In Slot e Place In Mailbox Scalar 458 only e Place In Drv e Map Slots e Calibrate X and Y e Test Secondary Fan e Open Drive Door e Close Drive Door For detailed descriptions of these functions refer to
58. ription of this manual The IDs for the drives are set by selecting the appropriate ID on the rotary switch on the back of each drive assembly Switches SCSI I O Connectors Library SCSI I O Connectors Drive SCSI ID Rotary Switches Getting Started 11 Preparing the Host Computer System 12 Power Off the Computer Turn off the power switch 1 Unplug the cord from the AC outlet Confirm and or Install the SCSI Host Interface Your Scalar Library must be connected to either an integrated SCSI host or a SCSI interface host adapter card installed in the computer either directly to the I O connector on the card or as part of an existing SCSI chain The SCSI interface must be installed before you connect the library Refer to the instructions supplied with your selected SCSI interface Backup Software A variety of backup and data storage software is available for use with your Scalar Library Please check with adic Sales or Customer Assistance if you have a question on the compatibility of a particular software package Now you are ready to connect the library to your host computer Follow the instructions provided in the next chapter Getting Started Connecting the Scalar Library This Chapter provides instructions for physically connecting your Scalar Library to your host system 1 steps you through t
59. rive door to open and the Media Picker to place the cartridge into the drive Diagnostics Menu O Use LEFT or RIGHT to select the desired field Select the drive row and drive using UP or DOWN Press ENTER to activate rr Row number 01 2 dd Drive number 01 04 This function is usually used for diagnostics only by a trained technician Map Slots The Map Slots function will cause the Scalar Library to update its cartridge inventory log Selecting N in the Scan Barcodes field will prevent the library from updating its barcodes inventory log If the Barcode Scanner configuration parameter is set to the setting of the Scan Barcodes field is ignored O Use LEFT or RIGHT to select the Scan Barcodes field Use UP or DOWN to select Y or Press ENTER to activate This function is usually used for diagnostics only by a trained technician Calibrate X and Y The Calibrate X and Y function will cause the Scalar Library to move the Media Picker to the home position x left y bottom and update its home position constant O Press ENTER to activate This function is usually used for diagnostics only by a trained technician Test Secondary Fan The Test Secondary Fan function will cause the Scalar Library to turn the secondary cooling fan on or off Exiting this function via either the ESC or MENU key will turn off the secondary fan unless the thermal IC on the Main Controller board reads 45 C or m
60. rors return this code One or both of the Mailbox doors were open when a Mailbox pick and place operation was attempted An X Position Error will occur whenever the X position reported by the servo cpu does not match the position reported by the x axis optical tachometer plus or minus a margin value A Y Position Error will occur whenever the Y position reported by the servo cpu does not match the position reported by the y axis optical tachometer plus or minus a margin value An inter processor communications error on the serial communications line Picker jaw centering error May be caused by something blocking the jaw The Picker attempted a pick operation but already had a cartridge in it FB or 7B FA or 7A F9 or 79 F8 or 78 F6 or 76 F5 or 75 F4 or 74 F3 or 73 F2 or 72 F1 or 71 FO or 70 EF or 6F EE or 6E ED or 6D EC or 6C EB or 6B EA or 6A E9 or 69 LOST CART ERR NO CART ERR CANT PLACE ERR UNK PICK POS ERR PICK CNTR ERR PICK TO ERR CART JAM ERR CART TO ERR JAW FROZ ERR JAW TO ERR JAW POS ERR JAW LIMIT ERR MAIL EMPTY ERR BC TO ERR SYS FAULT ERR PICK POS ERR BARCD TERM ERR BARCD RX ERR The Picker should already have a cartridge but no cartridge is present The Picker attempted a place operation but no cartridge was present in Picker The Picker attempted a place operation but the Picker carriage could not get to the correct location The Picker carriage is no
61. t where it should be and the Picker cannot return it to a known location The Picker attempted to center the carriage the jaw and the gripper but one or more of them would not center The Picker attempted a pick operation but could not complete the operation and timed out This is a roller time out error that occurs when the picker is rolling a cartridge out This is a roller time out error that occurs when the picker is rolling a cartridge in The jaws do not move at all The jaws are able to move but cannot complete a function The jaws are not in the proper position The jaws are moving and expecting to see sensor feedback to know when to stop movement but the servo processor says that the jaws have reached a limit first Attempted Mailbox pick operation but no cartridge is present The barcode reader did not return the barcode data in time This indicates that a Picker controller board error occurred The Picker carriage is in the wrong position This is an acknowledgment of a barcode read abort command This is caused by any serial data stream formatting error Error Codes 69 70 Error Codes Blank Page Index 71 EET P 10 0 format 34 10 0 GB tape format 4 15 0 format 34 2 2 6 format 34 2 6 GB tape format 4 20 0 format 34 6 6 0 format 34 6 0 GB tape format 4 A application software 3 4 6 16 24 30 31 36 38 41 46 archiving 2 B backu
62. the library is picking or placing a cartridge The cartridge stops are held in the raised position whenever the Mailbox access doors are unlocked During library pick and place operations the stops are lowered allowing the library to insert or remove cartridges from the slots using the Media Picker Loading a Cartridge into Drive O Place the Scalar Library in the Off Line Mode by pressing the MENU key on the Operator Panel O Open the Mailbox access control door as instructed CJ Place the cartridge into the appropriate slot of the Mailbox with the write protect switch at the top and the barcode label facing you Slide the cartridge in until the stop will not allow it to go any farther Close the access control door O Use the DOWN key to move to the Diagnostic Menu option Press the ENTER key to select the Diagnostic Menu 1 Use the DOWN key to move to the Pick From Mailbox function Press the ENTER key The display will now show O Use the DOWN key to move to the MB Row field Use the UP or DOWN key to select the Mailbox row that you placed the cartridge in Use the RIGHT key to move to the Slot field Use the UP or DOWN keys to select the Mailbox slot that you placed the cartridge in Press ENTER to have the Media Picker pick the cartridge from the appropriate Mailbox slot O Use the DOWN to move to the Place In Drive function Press the ENTER key The display will now show O Use the DOWN key to move to the Drv
63. to the Drv field Use the UP or DOWN keys to select the drive Press ENTER The drive will automatically unload the tape and then eject it When the drive has ejected the cartridge completely the Media Picker will pick the cartridge from the drive O Use the DOWN key to move to the Place In Mailbox function Press the ENTER key The display will now show O Use the DOWN key to move to the MB Row field Use the UP or DOWN key to select the Mailbox row that you want to use Use the RIGHT key to move to the Slot field Use the UP or DOWN keys to select the slot you wish to place the cartridge in Press ENTER to have the Media Picker place the cartridge into the Mailbox slot 1 After the Media Picker has completed placing the cartridge in the slot open the appropriate access control door and remove the cartridge from the Mailbox Close the access control door Operation and Maintenance O Return the Scalar 458 Library to On Line Mode by pressing the MENU key on the Operator Panel Your Scalar 458 Library is once again ready for use Moving a Cartridge to from the Storage Shelves The same functions are performed as loading or unloading a cartridge from a drive to move a cartridge between the library storage shelves and the Mailbox The difference is that you use the Pick From Slot and Place In Slot functions in addition to the Pick From Mailbox and Place In Mailbox functions in the Diagnostics Menu Manually Loading Unloading Cartrid
64. xpose cartridges to temperatures outside the operating limits 40 113 F 5 40 C stabilize them by leaving the cartridges in the operating temperature for a minimum of two hours before you use them O Avoid temperature problems by ensuring that the Scalar Library rear panel is not obstructed so that the drives have adequate ventilation CJ Position the Scalar Library where the temperature is relatively stable i e away from open windows fan heaters and doors O Avoid leaving cartridges in severe temperature conditions for example in a car standing in bright sunlight O Avoid transferring data reading from and writing to cartridges when the temperature is changing by more than 15 F 10 C per hour Troubleshooting and Diagnostics 49 When You Call adic Customer Assistance 50 Before calling Customer Assistance follow these steps which will help you take full advantage of your call o a OF u Review all documentation carefully Experience has demonstrated that most questions are answered in your documentation Be prepared to explain whether the software or hardware has worked properly at anytime in the past Have you changed anything recently Pinpoint the exact location of your problem if possible Note the steps that led to the problem Are you able to duplicate the same problem or is it a one time occurrence Note any error messages displayed on your PC screen or file server Write
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