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Acer 340 Series Laptop User Manual

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1. Machine and model type Serial number Date of purchase 107 Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action CMOS Battery Bad Contact your dealer or an authorized service center CMOS Checksum Error Contact your dealer or an authorized service center Disk Boot Failure Insert a system bootable diskette in the floppy drive A then press Enter to reboot Diskette Drive Controller Error or No Controller Present Contact your dealer or an authorized service center Diskette Drive Error Contact your dealer or an authorized service center Diskette Drive Type Mismatch Press F2 during POST to enter the BIOS Utility then press Esc to exit and reconfigure the computer Equipment Configuration Error Press F2 during POST to enter the BIOS Utility then press Esc to exit and reconfigure the computer Hard Disk 0 Error Contact your dealer or an authorized service center Hard Disk 0 Extended Type Error Contact your dealer or an authorized service center T O Parity Error Contact your dealer or an authorized service center Insert system diskette and press lt Enter gt key to reboot Insert a system bootable diskette in the floppy drive A then press Enter to reboot Ke
2. Accessing the online guide To access the online guide follow these steps 1 Press the Windows logo button or click on the Start button 2 Select Programs then click on TravelMate 3 Click on TravelMate Online Guide The online guide is easy to navigate with hypertext and hypergraphics Clear illustrations help describe notebook operation as well xvi Accessing the user s guide This printed user s guide is also available in PDF format which may come in handy if you need to print out a copy Viewing the file requires Adobe Acrobat Reader installed Follow these steps 1 Click on Start Programs TravelMate 2 Click on TravelMate User s Guide Note If Adobe Acrobat Reader is not installed on your computer clicking on Travelmate User s Guide will run the Acrobat Reader setup program first Follow the instructions on the screen to complete the installation For instructions on how to use Adobe Acrobat Reader access the Help menu Support information Your computer is backed by an International Traveler s Warranty ITW that gives you security and peace of mind when traveling Our worldwide network of service centers are there to give you a helping hand An ITW passport comes with your computer This passport contains all you need to know about the ITW program A list of available authorized service centers are in this handy booklet Read this passport thoroughly Always have your ITW passport on hand espe
3. Connectivity High speed fax data PCI modem Built in network feature for Ethernet 10 100 LAN optional Fast infrared FIR wireless communication Universal Serial Bus USB port 1 Getting familiar with your computer Human centric design and ergonomics Ultra slim sleek smooth and stylish design Full sized keyboard Wide and curved palm rest Ergonomically centered touchpad pointing device with scroll function Stylish cover accessory Expansion CardBus PC Card formerly PCMCIA slot one type II I with Zoomed Video ZV support Upgradeable memory and hard disk b Display The large graphics display offers excellent viewing display quality and desktop performance graphics The computer supports a Thin Film Transistor TFT liquid crystal display LCD displaying 32 bit true color at 800x600 Super Video Graphics Array SVGA resolution Video performance PCI local bus video with 64 bit graphics acceleration and 2 5MB high speed Synchonous Dynamic Random Access Memory SDRAM boost video performance The video also includes 3D capabilities such as Goraud shading and Z buffering as well as DVD playback support Simultaneous display The computer s large display and multimedia capabilities are great for giving presentations If you prefer you can also connect an external monitor when giving presentations This computer supports simultaneous LCD and CRT display Simultaneous display allows you to control the prese
4. See BIOS Utility on page 88 This appendix lists the general specifications of your computer 111 Microprocessor e Intel Pentium III processor with 256KB L2 cache memory Memory e Main memory expandable to 256MB Synchronous Dynamic Random Access Memory SDRAM e Two 144 pin industry standard soDIMM sockets one user upgradeable socket e 64 bit dual memory banks e 256KB Flash ROM BIOS Data storage One 2 5 inch 9 5mm removable hard disk e One external EasyLink Combo Drive floppy drive CD ROM or DVD ROM drive Display and video 12 1 inch Thin Film Transistor LCD displaying 32 bit true color at 800x600 SVGA resolution e 64 bit graphics acceleration with 2 5MB Synchronous Dynamic Random Access Memory SDRAM and Accelerated Graphics Port AGP e 3D features such as Goraud shading and Z buffering e Simultaneous LCD and CRT display e Dualview capability e DVD playback capability with DVD equipped EasyLink DVD Combo Drive option Audio 16 bit PCI stereo audio with built in wavetable synthesizer e Internal speaker Sound Blaster Pro DOS Emulation and Windows Sound System compatible e Separate audio ports for line out line in and microphone in devices 112 Appendix A Specifications Keyboard and pointing device e 85 89 key Windows keyboard e Ergonomically centered touchpad pointing device with scroll function T O ports e One type II I CardBus socket e One RJ 1
5. The computer comes with 16 bit high fidelity PCI stereo audio There are audio ports on the right panel of the computer See Audio devices on page 52 for more information on connecting external audio devices Adjusting the volume To adjust the volume double click on the volume speaker icon on the Windows taskbar then drag the slider to the desired volume level You can also hold Fn and press the up down arrow keys Enabling the 3D effect feature When connecting to external speakers you can enable the 3D effect feature for a more immersive experience Follow these steps 1 Double click on the volume speaker icon on the Windows taskbar If the speaker icon is not displayed on the taskbar enable this feature show volume control on the taskbar via the Multimedia icon in the Control Panel 2 Click on the Options menu and select Advanced Controls 3 Click on the Advanced button that now appears in the Master Volume Balance column 28 1 Getting familiar with your computer 4 Click 3D Effect to enable the 3D effect feature 5 Click on OK 29 Securing your computer Security features include hardware and software locks a security notch and passwords Security keylock notch A security keylock notch located on the left panel of the computer lets you connect a Kensington compatible key based computer security lock Wrap a computer security lock cable around an immovable object such as a
6. When holding the computer keep your fingers away from the battery release latch as you may inadvertently release the battery pack from the computer These care and maintenance tips also apply to the EasyLink Combo Drive when possible Taking care of your AC adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device Do not step on the power cord or place heavy objects on top of it Carefully route the power cord and any cables away from personal traffic When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Taking care of your battery pack Here are some ways to take care of your battery pack xviii e Use only batteries of the same kind as replacements Model BTP 25D1 Turn the power off before removing or replacing batteries e Do not tamper with batteries Keep them away from children e Dispose of used batteries according to local regulations Recycle if at all possible Cleaning and servicing When cleaning the computer follow these steps 1 Power off the computer and remove the battery pack 2 Disconnect the AC adapter 3 Use a soft cloth moistened with water Do not use liquid or
7. information 80 keyboards 8 moving around 64 on indicator 7 performance 3 power management 41 security 29 setting up a home office 67 taking home 66 traveling internationally 69 traveling on local trips 68 troubleshooting 100 turning off xv 116 turning on xiv connections AC adapter xiv audio 52 computer xiii file transfer cable 57 keyboard external 51 keypad external 51 monitor 47 mouse 49 mouse PS 2 49 mouse serial 49 network 23 printer 48 PS 2 y bridge cable 56 USB 54 contrast setting in Notebook Manager 87 cover accessory 55 D date setting in Setup Utility 91 diagnostics 105 diskette ejecting 18 diskette drive 16 display 5 auto dim feature 44 computer 5 hot keys 11 opening and closing 6 performance 5 power management 5 44 setting boot device in Notebook Man ager 87 setting in Notebook Manager 87 simultaneous 5 switching device in Notebook Manag er 87 troubleshooting 101 102 dualview setting up 47 E EasyLink Combo Drive 16 error messages 107 Euro 12 F FAQ See frequently asked questions Fast Infrared See infrared file transfer cable connecting 57 FIR See infrared floppy disk ejecting 18 floppy drive 16 frequently asked questions 101 H hard disk 16 installing 59 60 power management 44 upgrading 59 help Internet home page xvii online manual xv online services 106 technical support xvi web page xvii Hibernation mode 43 conditions 43 entering 43 hotkey 11 resuming
8. same as a right click Hot keys The computer employs hot keys or key combinations to access most of the computer s controls like screen brightness volume output and the BIOS Utility 11 To activate hot keys press and hold the Fn key before pressing the other key in the hot key combination BBODOUECOOGOS SSSSS8SB Fn F1 Hot Key Help Displays help on hot keys Fn F2 Setup Accesses the computer s configuration utility Fn F3 Power Management Scheme Toggle Switches the power management scheme used by the computer function available if supported by operating system See Setting power management schemes on page 44 Fn F4 Sleep ACPI or Standby APM Puts the computer in Sleep mode or Standby mode See Sleep mode on page 42 Fn F5 Display Toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen Blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad Toggle Turns the internal touchpad on and off 12 1 Getting familiar with your computer Fn F8 of J4 Speaker Toggle Turns the speakers on and off Fn 4 5 Brightness Down Decreases the screen brightness Fn gt Brightness Up Increases the screen brightness Fn T a Volume Up Increases the volume Fn J gt Volume Down
9. 44 Hibernation mode 43 sleep mode 42 Standby mode 42 43 printer connecting 48 troubleshooting 103 problems 101 CD ROM 102 display 101 102 infrared 103 keyboard 102 printer 103 serial mouse 102 Sleep Manager 104 startup 101 troubleshooting 100 PS 2 mouse connecting 49 PS 2 y bridge cable 118 connecting 56 Q questions multiple PS 2 devices 103 setting location for modem use 103 S safety CD ROM x FCC notice vii general instructions ix lithium battery xi modem notices viii scroll lock 8 security keylock 29 passwords 29 serial mouse connecting 49 serial port setting in BIOS Utility 94 service when to call xviii Sleep Manager 74 troubleshooting 104 sleep mode 42 software bundled 73 speakers hot key 12 troubleshooting 102 specifications 110 Standby mode 42 43 entering 42 hot key 11 resuming from 43 signals 42 status indicator 7 status indicators 7 storage 16 EasyLink Combo Drive 16 floppy drive 16 hard disk 16 support information xvi T time setting in Setup Utility 91 touchpad 14 hot key 12 using 14 15 travel international flights 69 local trips 68 troubleshooting 100 tips 105 U Universal Serial Bus 22 USB connecting 54 video capture kit 54 USB See Universal Serial Bus utility BIOS 88 98 Notebook Manager 79 87 Sleep Manager 74 v videoconferencing 54 volume hot keys 12 W warranty International Traveler s Warranty xvi Windows keys 10
10. Hibernation file when entering to and resuming from Hibernation mode The Hibernation file resides in a contiguous area on your hard disk Sleep Manager can automatically create recover and reallocate space for the Hibernation file If the system memory size was changed or the Hibernation file on the hard disk was corrupted Sleep Manager reallocates the hard disk space for you automatically Accessing the Sleep Manager There are two ways to bring up the Sleep Manager e On the Taskbar The computer automatically loads Sleep Manager every time you start Windows Sleep Manager resides in the background and appears as an icon on the taskbar Double click on the Sleep Manager status icon if enabled to bring up the main Sleep Manager program The icon also shows the current status of the Hibernation feature and changes to tell you if the feature is valid or not Resting your cursor on the icon also shows the status 75 The Sleep Manager icon may or may not appear on the taskbar A checkbox in the Sleep Manager main screen determines whether to enable or disable the icon on the taskbar e Start menu Click on Start Programs Sleep Manager b Select the Sleep Manager program The Sleep Manager displays below Buttons Click to access the Sleep Manager functions Current Setting Displays the drive and size of the current reserved space created by Sleep Manager 76 5 Software On Board Displays the different areas of s
11. all media diskette and compact disc from the EasyLink Combo Drive Failure to remove the media can damage the drive head e Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall Caution Avoid packing items next to the top cover of the computer Pressure against the top cover can damage the screen What to bring with you Unless you already have some items at home bring the following items with you e AC adapter and power cord e The printed user s manual e EasyLink Combo Drive Special considerations Follow these guidelines to protect your computer while traveling to and from work e Minimize the effect of temperature changes by keeping the computer with you e Ifyou need to stop for an extended period of time and cannot bring the computer with you leave the computer in the trunk of the car to avoid exposing the computer to excessive heat e Changes in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is greater than 18 F 10 C allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with 67 a temperature between outside and room temperature Setting up a home office If you frequently work on your computer at home it may be worthwhile pu
12. display When you are ready to use the computer again unlatch and open the display and press any key If the power indicator is off the computer has entered Hibernation mode and turned off Slide and release the power switch to turn the computer back on Note that the computer may enter Hibernation mode after a period of time it is in Sleep mode Turn the power on to wake up the computer from Hibernation mode What to bring to short meetings A fully charged battery runs the computer for about three and a half hours under most circumstances If your meeting is shorter than that you probably do not need to bring anything with you other than the computer What to bring to long meetings If your meeting will last longer three and a half hours or if your battery is not fully charged you may want to bring the AC adapter with you to plug in your computer in the meeting room If the meeting room does not have an electrical outlet reduce the drain on the battery by putting the computer in Sleep mode Press Fn F4 or close the display 65 cover whenever you are not actively using the computer Then tap any key or open the display to resume 66 4 Moving with your computer Taking the computer home when you are moving from your office to your home or vice versa Preparing the computer After disconnecting the computer from your desktop follow these steps to prepare the computer for the trip home e Check if you have removed
13. from 43 utility 74 hot keys 10 I indicator lights 7 infrared 23 setting in BIOS Utility 94 troubleshooting 103 ITW See warranty K keyboard 8 connecting externally 51 embedded numeric keypad 9 hot keys 10 lock keys 8 troubleshooting 102 Windows keys 10 keyboard ergonomics 13 keypad connecting externally 51 L LEDs 7 M media access on indicator 7 memory installing 58 59 upgrading 58 messages error 107 mobile jacket 55 modem 22 monitor connecting 47 mouse connecting externally 49 troubleshooting 102 N network 23 Notebook Manager 79 87 Boot Sequence 82 Display Device 87 hotkey 11 Information Viewer 80 Password 83 POST 81 Power Management 85 starting 79 notice DVD copyright protection xii year 2000 compliance xi num lock 8 on indicator 7 numeric keypad embedded 9 num lock 9 o online services 106 options cables 56 hard disk upgrade 59 memory upgrade 58 PC Cards 53 spare AC adapter 56 spare battery 56 117 P palm rest 13 parallel port setting in BIOS Utility 94 password 29 changing in Setup Utility 97 removing in Setup Utility 96 setting in Notebook Manager 84 85 setting in Setup Utility 96 types 29 PC Card 24 ejecting 25 inserting 25 ports 20 left 20 rear 21 right 24 power managing in BIOS Utility 97 managing in Notebook Manager 85 turningon xiv power management 41 ACPI 41 advanced 41 schemes 44 power management modes display standby mode 44 hard disk standby mode
14. instructions on how to connect different external devices to the computer see 3 Peripherals and options on page 45 Left port 1 EasyLink Combo EasyLink Combo Drive Drive connector See EasyLink Combo Drive on page 16 for details Rear ports 21 1 Power jack AC adapter and power outlet ddl 2 eX gt USB jack Universal Serial Bus device e g USB mouse USB camera 3 L Modem jack Phone line 4 2 Network jack Ethernet 10 100 based network 5 re ath Infrared port Infrared device e g infrared printer IR aware computers 6 PS 2 port PS 2 compatible device e g PS 2 keyboard mouse keypad Parallel port Parallel device e g parallel printer Serial port Serial device e g serial mouse 22 1 Getting familiar with your computer 9 External Display device e g external monitor LCD display port projector up to 1280x1024 resolution at 64K colors Universal Serial Bus The Universal Serial Bus USB port is a high speed serial bus which allows you to connect and daisy chain USB peripherals without taking up precious system resources Fax data modem Some models have a built in V 90 56Kbps PCI fax data modem Warning This modem port is not compatible with digital phone lines Plugging this modem into a digital phone line will damage the modem To use the fax data modem port connect a phone cable from the modem port to a telephone jack
15. power management features supplies you with more power on the go AC adapter The compact AC adapter charges your battery pack and supplies power to your computer You can order a spare AC adapter so you do not need to carry it from the office to your home or destination External battery charger The external battery charger charges your battery pack when it is not installed in your computer practical for charging spare battery packs PS 2 y bridge cable The PS 2 Y bridge cable allows you to connect two PS 2 devices a mouse and a keyboard to your computer simultaneously Connect the single connector end of the y bridge cable to the computer s PS 2 port and the double connector ends to the two PS 2 devices taking note the icons marked on the connector ends 57 File transfer cable Besides using the infrared port you can also transfer files between computers using a file transfer cable Connect the file transfer cable between the parallel ports of the two computers and use your file transfer utility to perform the transfer 3 Peripherals and options Key component upgrades Your computer delivers superior power and performance However some users and the applications they use may demand more This computer allows you to upgrade key components when you need increased performance Note Contact your authorized dealer if you decide to perform a key component upgrade Memory upgrade Memory is e
16. table or locked drawer handle Insert the lock into the notch and turn the key to secure the lock Passwords Three password types protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data e Setup Password prevents unauthorized entry to the BIOS Utility Once set you must key in this password to gain access to the BIOS Utility See BIOS Utility on page 88 for details e Power On Password secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from hibernation for maximum security e Hard Disk Password protects your data by preventing unauthorized access to your hard disk Even if the hard disk is removed from the computer and moved to another computer it cannot be accessed without the Hard Disk 30 1 Getting familiar with your computer Password Important Do not forget your Setup and Hard Disk Password If you forget your password please get in touch with your dealer or an authorized service center Entering passwords When a password is set a password prompt appears on the left hand corner of the display screen e When the Setup Password is set the following prompt appears when you press F2 to enter the BIOS Utility at boot up Setup Password Type the Setup Password and press Enter to access the BIOS Utility e When the Power on Password is set the f
17. the CPU Central Processing Unit Total Memory Total amount of main memory in megabytes Video RAM Total amount of video memory in megabytes Hard Disk Size of hard disk in megabytes CD ROM or DVD EasyLink Combo Drive type ROM detected Serial Port 1 Resource settings of serial port 1 Parallel Port Resource settings of the parallel port 81 Internal Cache Total amount of internal cache memory in kilobytes External Cache Total amount of external cache memory in kilobytes Touchpad Setting of the internal pointing device Pointing Device Type s of the pointing device s detected internal and external Change Asset Tag Changes the Asset Tag Number of your computer Number button The current version of the computer s BIOS shows before the Device Configuration table POST POST Power On Self Test defines how your computer behaves when starting up ee PT inept Psion Pramas ba epee Cgi Dire POST 82 5 Software There are items in this screen include Enable Fast The Fast Boot feature allows your computer to boot up and resume Boot from Hibernation mode faster The operating system and the BIOS communicates information about Plug and Play resources and previous boot ups Enable hotkey Select to allow the computer to give off beeps when a hotkey is beep pressed Boot Sequence Boot Sequence defines the boot sequence to follow when your computer boots up kin
18. to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the product Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following condit
19. work AC adapter or power 1 Save all necessary files outlet not available 2 Exit the application 3 Power off the computer 41 Power management This computer has a built in power management unit that monitors system activity System activity refers to any activity involving one or more of the following devices keyboard mouse floppy drive hard disk peripherals connected to the serial and parallel ports and video memory If no activity is detected for a period of time called an inactivity time out the computer stops some or all of these devices in order to conserve energy Your computer supports the following power management standards for reducing power consumption on your computer Advanced Power and Configuration Interface ACPI for Windows 98 and future supported operating systems ACPI is a more recent power management specification jointly developed by Intel Microsoft and Toshiba ACPI enables Windows 98 to control the amount of power given to each device attached to the computer With ACPI Windows 98 can turn off peripheral devices when they are not in use thereby saving power Advanced Power Management APM for Windows 95 and Windows NT 4 0 APM is a power management approach defined jointly by Microsoft and Intel A great number of software packages support APM to take advantage of its power saving features and allow greater system availability without degrading performance If your computer is s
20. 1 modem jack V 90 compliant 56Kbps e One RJ 45 network jack Ethernet 10 100 optional e One power jack DC in e One FIR wireless communications port IrDA compliant e One 9 pin RS 232 serial port UART16550 compatible e One 25 pin parallel port ECP compliant e One 15 pin external monitor port DDC 2 0 compliant e One 6 pin keyboard mouse port PS 2 compatible e One EasyLink combo drive port e One 3 5mm line out minijack e One 3 5mm line in minijack e One 3 5mm microphone in minijack e One USB jack Weight and dimensions 1 8 kg 3 98 lbs e 289 x 219 x 23 5 mm 11 38 x 8 62 x 0 92 in Temperature e Operating 10 C 35 C e Non operating 20 C 60 C Humidity non condensing e Operating 20 80 RH e Non operating 20 80 RH 113 System e Windows 98 or Windows NT operating system e DMI 2 0 compliant e LDCM support Battery pack e 30WattHour Lithium Ion e Smart battery management technology e 2 3 hour rapid charge 6 7 hour charge in use AC adapter e 60 Watt e Auto sensing 100 240Vac 50 60Hz Options e 32 64 128 MB memory upgrade module e Higher capacity hard disk drive e EasyLink DVD Combo Drive floppy drive DVD ROM drive e PS 2 y bridge cable e Additional AC adapter and battery pack External battery charger e USB video capture kit e Mobile jacket cover accessory e File transfer cable e External numeric keypad e In air auto adapter 114 Ap
21. Decreases the volume Alt Gr Euro Euro Types the euro symbol The euro symbol If your keyboard layout is set to United States International or United Kingdom or if you have a keyboard with a European layout you can type the Euro symbol on your keyboard Note for US keyboard users The keyboard layout is set when you first set up Windows For the Euro symbol to work the keyboard layout has to be set to United States International To verify the keyboard type 1 Click on Start Settings Control Panel 2 Double click on Keyboard 3 Click on the Language tab 4 Verify that the keyboard layout used for En English United States is set to United States International If not select and click on Properties then select United States International and click on OK 5 Click on OK 13 To type the Euro symbol 1 Locate the Euro symbol on your keyboard 2 Open a text editor or word processor 3 Hold Alt Gr and press the Euro symbol Some fonts and software do not support the Euro symbol Please refer to http www microsoft com typography faq faq12 htm for more information Keyboard ergonomics Located below the keyboard the wide and curved palm rest is ergonomically designed to provide you with a very comfortable place to rest your hands while you type 14 1 Getting familiar with your computer Touchpad The built in touchpad is a PS 2 compatible pointing device that senses movement on its surfac
22. S Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Pentium III 450 Mhz None 5729 MB AFOAFALO692 None V3 0 RO1 A00 t6 MTTV15 04 N A N A TravelMate 340 Series N A 000000000000000000000000000000 Esc Exit Note The screen above is a sample and may not reflect the actual data on your computer The following table describes the information in this sub menu 90 5 Software Note x may refer to a series of numbers and or characters or a combination of both CPU Type amp Speed Shows the type and speed in Megahertz of the Central Processing Unit CPU Floppy Disk Drive Shows the floppy disk drive type Hard Disk Drive Shows the size or capacity of the hard disk HDD Serial Number Shows the serial number of the hard disk System with Shows the EasyLink Combo Drive type CD ROM or DVD ROM System BIOS Version Shows the version number of the BIOS VGA BIOS Version Shows the version number of the VGA display BIOS Serial Number Shows the serial number of the computer Asset Tag Number Shows the asset number of the computer Product Name Shows the product name of the computer Manufacturer Name Shows the manufacturer of the computer UUID Shows the universally unique indentifier of your computer The items in this sub menu are important and vital information
23. Start your communications software program See your communications manual for instructions Built in network feature option Available on select models the built in network feature allows you to connect your computer to an Ethernet based 10BaseT and 100BaseT network 23 To use the network feature connect a Ethernet cable from the network jack on the rear of the computer to a network jack or hub on your network Then configure network settings for your computer Note Contact your network or system administrator for information on how to configure your computer to work in your network environment Fast infrared The computer s fast infrared FIR port allows you to do wireless data transfer with other IR aware computers and peripherals such as infrared printers The infrared port can transfer data at speeds of up to four megabits per second Mbps at a distance of up to one meter To use FIR position two R aware devices such that their IR ports are no more than one meter apart and offset no more than 15 degrees When the two computers are in position simply begin the data transfer as you normally would See your file transfer software for details 24 1 Getting familiar with your computer Right ports 1 I PC Card slot One 16 bit PC Card or 32 bit CardBus PC Card Zoomed Video supported 2 P Microphone in jack Mono condenser microphone 3 Line in jack Audio line in device e g audio CD player s
24. TravelMate 340 series User s guide al 4 Copyright 1999 Acer Incorporated All Rights Reserved TravelMate 340 series User s guide Part No 49 40F01 001 Original Issue September 1999 Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes Such changes will be incorporated in new editions of this manual or supplementary documents and publications This company makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your computer All correspondense concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated TravelMate 340 series Notebook Computer Model Number Serial Number _ Purchase Date _ Place of Purchase Acer and the Acer logo are registered trademarks of Acer Incorporated Other company s product na
25. aa Feed POG Bie iama Preccrnrd Fie tiaren Eika Chimes Bont Sequence Lis Deeg m Deog mo Ciga ia Cmte Dey La EE Ped Doe CC Ce EH Dia The Boot Sequence screen displays the bootable devices in your computer and the order in which the booting sequence will occur The devices include the following e Floppy Drive e IDE Hard Drive e CD ROM DVD ROM Drive Simply drag and drop the devices to change the booting order Click on Apply to accept 83 Password Password is used to set modify or delete the password s for your computer Pee De ered Di fy haim bn creer ee Fee a ay Farmi There are two passwords you can set using the Notebook Manager e Setup Password prevents unauthorized access to the Notebook Manager and BIOS Utility e Power On Password prevents unauthorized access to your computer at system startup and at resume from Standby Hibernation or Sleep mode The Hard Disk Password is set using the BIOS Utility See System Security on page 95 and Passwords on page 29 for details 84 5 Software Setting the Power On Password To set the Power On Password follow these steps 1 Click on the Change Power On Password button or Ti air Epas e aes cid accent ky ka ahah T jrn Pe a Fareri mm 2 Click on the Enable Power On Password checkbox 3 Click in the New Password textbox and type in up to seven alphanumeric characters A Z a z 0 9 which you want to be your Pow
26. about your computer If you experience computer problems and need to contact technical support this data helps our service personnel know more about your computer 91 Basic System Settings The Basic System Settings sub menu allows you to set the system date and time Basic System Settings Page 1 1 Date Fri Aug 27 1999 Time 10 06 35 TL Move highlight bar lt gt Change setting F1 Help The following table describes the parameters in this sub menu Date Sets the system date DDD MMM DD YYYY day of the week month day year Time Sets the system time HH MM SS hour minute second 92 Startup Configuration 5 Software The Startup Configuration sub menu contains parameter values that define how your computer behaves on system startup Startup Configuration Page 1 1 Fast Boot Boot Drive Sequence Boot Display Auto Screen Expansion USB Function Support Hotkey Beep Ceen Enabled Enabled Enabled ee a ee ane ee Enabled Floppy Disk Hard Disk CD ROM TL Move highlight bar Change setting F1 Help The following table describes the parameters in this sub menu Settings in boldface are the default and suggested parameter settings Boot Display Sets the display on boot up When set to Auto the comput
27. address and interrupt request IRQ of the 2E8h serial port 4or11 IrDA Port Enables or disables the infrared port Enabled or Disabled When enabled you can set the base I O address interrupt request IRQ and direct memory access DMA channel of the infrared port 2F8h 3E8h 3F8h or 2E8h 3o0r 10 Parallel Port Enables or disables the parallel port When enabled you can set the base I O address interrupt request IRQ and operation mode of the parallel port If operation mode is set to ECP the direct memory access DMA channel of the parallel port is set to 1 Enabled or Disabled 378h 278h or 3BCh Tors ECP EPP Standard or Bi directional 95 System Security The System Security sub menu allows you to safeguard your computer and data with passwords and other security measures System Security Page 1 1 Setup Password None Power on Password None Hard Disk Password None Processor Serial Number Enabled TL Move highlight bar lt gt Change setting F1 Help The following table describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Setup Password When set this password protects the computer and Disabled or this BIOS Utility from unauthorized entry See the Enabled following section for instructions on how to set a passwor
28. aerosol cleaners Contact your dealer or see your service technician if any of the following occurs e The computer has been dropped or the body has been damaged e Liquid has been spilled into the product e The computer does not operate normally This computer combines high performance versatility power management features and multimedia capabilities with a unique style and ergonomic design Work with unmatched productivity and reliability with your new power computing partner This chapter gives an in depth tour of the computer s many features Features This computer was designed with the user in mind Here are just a few of its many features Performance Intel Pentium III processor with integrated L2 cache memory 64 bit main memory Large and vibrant Thin Film Transistor TFT SVGA Liquid Crystal Display LCD 64 bit graphics acceleration with 2 5MB graphics memory and Accelerated Graphics Port AGP High capacity Enhanced IDE removable hard disk External EasyLink Combo Drive floppy drive CD ROM Lithium Ion battery pack Power management system with ACPI Advanced Configuration and Power Interface or APM Advanced Power Management support Multimedia 16 bit high fidelity PCI stereo audio with 3D sound and wavetable synthesizer Built in speaker EasyLink Combo Drive Dualview capability DVD playback capability with DVD equipped EasyLink DVD Combo Drive option USB video capture kit
29. and saves power 35 Battery pack The computer uses a battery pack that gives you long use between charges Battery pack characteristics The battery pack has the following characteristics e Employs Current Battery Technology Standards The computer uses a Lithium Ion battery pack which does not have the memory effect problem of Nickel Cadmium NiCd batteries Li Ion batteries consistently provide the longest battery life best suited for road warriors e Battery low Warning When the battery charge level becomes low the computer gives off warning beeps and the status indicator flashes at regular intervals This tells the user that the battery power is critically low You can correct this situation by recharging the battery pack Note Whenever possible use the AC adapter The battery will come in handy when you travel or during a power failure It is advisable to have an extra fully charged battery pack available as backup Using a battery pack for the first time When using a battery pack for the first time follow these steps 1 Disable the Sleep Upon Battery low parameter in the BIOS Utility See page 97 2 Connect the AC adapter to a power source and to the computer and fully recharge the battery 3 Disconnect the adapter to use up the battery before recharging again You only need to do this once with a new battery or with a battery that s been stored without being used for a long time If the computer is t
30. are the computer as you would normally prepare it for traveling What to bring with you Bring the following items with you AC adapter Power cords that are appropriate to the country to which you are traveling EasyLink Combo Drive Spare fully charged battery packs Additional printer driver files if you plan to use another printer Proof of purchase in case you need to show it to customs officials International Traveler s Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible with the local AC voltage Do not use converter kits sold for appliances to power the computer If you are using the modem check if the modem and connector is compatible with the telecommunications system of the country you are traveling in Note If you are using Windows 95 you need to set the country location using the Modem Country Selection program in the Control Panel 70 4 Moving with your computer This chapter discusses the important system utilities bundled with your computer 73 The computer comes preloaded with the following software Windows 98 or Windows NT operating system BIOS Utility System utilities drivers and ap
31. cially when you travel to receive the benefits from our support centers Place your proof of purchase in the flap located inside the front cover of the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide For technical assistance and support in the United States and Canada you can call 1 800 816 2237 You can also contact a local dealer or distributor in the country you are traveling in for assistance Note For more information see Online services on page 106 If you are connected to the Internet and have World Wide Web access visit our Web site www acer com and get an updated list of our worldwide offices as well as information about our products xvii Care and maintenance Taking care of your computer Your computer will serve you well if you take care of it Do not expose the computer to direct sunlight Do not place near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F Do not subject the computer to magnetic fields Do not expose the computer to rain or moisture Do not spill water or any liquid on the computer Do not subject the computer to heavy shock and vibration Do not expose the computer to dust and dirt Never place objects on top of the computer to avoid damaging the computer Never place the computer on uneven surfaces
32. computer What to bring to short meetings What to bring to long meetings Taking the computer home Preparing the computer What to bring with you Special considerations Setting up a home office Traveling with the computer Preparing the computer What to bring with you Special considerations Traveling internationally with the computer Preparing the computer What to bring with you Special considerations 5 Software Sleep Manager Accessing the Sleep Manager 45 47 47 48 49 49 49 50 51 52 53 54 54 55 56 58 58 59 61 63 64 64 64 64 66 66 66 66 67 68 68 68 68 69 69 69 69 71 74 74 Sleep Manager functions Notebook Manager Information Viewer POST Boot Sequence Password Power Management Display Device BIOS Utility Using the BIOS Utility System Information Basic System Settings Startup Configuration Onboard Devices Configuration System Security Power Management Load Default Settings 6 Troubleshooting Frequently Asked Questions Troubleshooting tips Using PC Doctor Online services Before you call Error messages Appendix A Specifications Index 76 79 80 81 82 83 85 87 88 88 89 91 92 93 95 97 98 99 101 105 105 106 106 107 109 115 vi vii Notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable p
33. d Power on When set this password protects the computer Disabled or Password from unauthorized entry See the following Enabled section for instructions on how to set a password Hard Disk When set this password protects the hard disk Disabled or Password from unauthorized access See the following Enabled section for instructions on how to set a password Processor Serial The Pentium III processor includes a unqiue serial Enabled or Number number which allows individual CPUs to be Disabled identified You can turn off this feature by setting this parameter to Disabled 96 5 Software Setting a password Follow these steps 1 Use the cursor up down keys to highlight a Password parameter Setup Power on or Hard Disk and press the Enter key The password box appears 2 Type a password The password may consist of up to seven characters A Z a z 0 9 on Important Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter Retype the password to verify your first entry and press Enter After setting the password the computer automatically sets the chosen password parameter to Present Removing a password Should you decide to remove a password do the following 1 Use the cursor up down keys to highlight a Password parameter Setup Power on or Hard Disk 2 Use the cursor left or cursor right key to remove the password Note When you wa
34. e This means the cursor responds as you move your finger on the surface of the touchpad The central location on the palm rest provides optimum comfort and support Note When using an external mouse you can press Fn F7 to disable the internal touchpad If you want to use an external PS 2 mouse first enable the touchpad connect the external PS 2 mouse then disable the touchpad if necessary The touchpad also has scroll functions with the center buttons Touchpad basics The following items teach you how to use the touchpad e Move your finger across the touchpad to move the cursor Press the left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results e Use the center 2 buttons top and bottom to scroll up or down a page This button mimics your cursor pressing on the right scroll bar of Windows applications 15 Execute Click twice Tap twice at the same quickly speed as double clicking a mouse button Select Click once Tap once Drag Click and hold Tap twice at the same then use finger speed as double clicking a to drag the mouse button then hold cursor on the finger to the touchpad on touchpad the second tap and drag the cursor Access Click context once menu Scroll Click and hold the up down buttons Customizing
35. e for the Hibernation function Keep it running in the background to automatically adjust the Hibernation file size See Sleep Manager on page 74 e Use the AC adapter whenever possible so that the battery is reserved for on the go computing e Keep the battery pack in the computer powered by the AC adapter The constant trickle charge maintains the battery level to eliminate the battery self discharge effect The charge in use function also charges the battery pack e Disable the parallel and serial ports if no devices are connected to these ports You can do this through the BIOS Utility See Onboard Devices Configuration on page 93 e Eject the PC card from the card slot when not in use since the PC card draws extra power e Store the battery pack in a cool dry place The recommended storage temperature for battery packs ranges from 10 to 30 degrees C The higher the storage temperature the faster the battery pack self discharges e The batteries can be recharged about 300 times when used as directed Excessive recharging decreases battery life e Take care of your battery pack and AC adapter See Care and maintenance 39 on page xvii of the preface Battery low warning You never have to worry about battery power as long as you are using the AC adapter However when you operate the computer on battery power pay extra attention to the warning beeps and the power indicator on the display panel The follo
36. e power supplied to the hard disk is reduced to a minimum The hard disk returns to normal once the computer accesses it Setting power management schemes Power management schemes allow you to specify the degree of power management to use on your computer at any particular time simply by pressing the power management scheme toggle hot key Fn F3 Note When an external keyboard is attached to the computer this feature is disabled The feature is also disabled if the operating system does not support it Your computer offers excellent expansion capabilities with its built in ports and connectors This chapter describes how to connect peripherals and hardware options that help you use your computer with ease When connecting peripherals read the manual included with the peripheral for operating instructions You can purchase most of these and other options directly from Acer This chapter also includes sections on how to upgrade key components Key component upgradeability helps keep your computer in step with the latest technology 47 External monitor To show graphical effects on a larger display connect an external monitor to the external display port Read the monitor manual for additional instructions Note If an external monitor is not connected closing the display cover puts the computer into standby mode Setting up dualview Dualview allows you to expand your desktop to an external display device giving yo
37. en close the DVD ROM tray The setup program appears If the setup program does not run automatically click on Start Run then type D SETUPEXE and press Enter 2 Follow the instructions on the screen to complete the installation Important When you launch the DVD player for the first time the program asks you to input the region code DVD discs are divided into 6 regions Once your computer is set to a region code it will play DVD discs of that region only You can set the region code a maximum of five times including the first time afterwhich the last region code set will remain permanent Refer to the table later in this section for DVD movie region code information 3 Remove the DVDExpress disc from the DVD ROM tray and insert a DVD movie of the desired region into the DVD ROM drive 4 Click on Start Programs Mediamatics DVDExpress 5 Click on Mediamatics DVD Player 1 U S A Canada 2 Europe Middle East South Africa Japan 3 Southeast Asia Taiwan Korea South 4 Latin America Australia New Zealand 5 Former U S S R parts of Africa India 19 6 People s Republic of China Note To change the region code insert a DVD movie of a different region into the DVD ROM drive Please refer to the online help for more information 20 1 Getting familiar with your computer Ports Ports allow you to connect peripheral devices to your computer as you would with a desktop PC For
38. ent If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If this equipment should fail to operate properly disconnect the equipment from the phone line to determine if it is causing the problem If the problem is with the equipment discontinue use and contact your dealer or vendor CTR 21 This equipment has been approved Council Decision 98 482 EC CTR 21 for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN termination point In the event of problems you should contact your equipment supplier in the first instance Important safety instructions Read these instructions carefully Save these instructions for future reference 1 Follow all warnings and instructions marked on the product 10 11 ix Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and
39. er On Password 4 Click in the Confirm Password textbox and retype the password 5 Click on OK Setting the Setup Password To set the Setup Password follow these steps 1 Click on the Change Setup Password button The following dialog box displays ee eee r tala pea 2 Click on the Enable Setup Password checkbox 3 Click in the New Password textbox and type in up to seven alphanumeric characters A Z a z 0 9 which you want to be your Setup Password 4 Click in the Confirm Password textbox and retype the password 5 Click on OK 85 Note To change a password follow the same steps used to set a password To remove a password follow the same steps used to set a password but leave both fields blank Power Management Power Management is used to set advanced settings related to power management kimmi Yarra TET few Genero Prae Pome treed Pepin fire Power Management 86 5 Software Setting advanced features in power management To set advanced features do the following 1 Click on the Advanced button 2 Set the advanced features in the Advanced tab The settings in this screen determine how the computer behaves when you a close the display b press the power switch and c press the Sleep button Fn F4 Options include the following Standby the computer enters Standby mode e Hibernate the computer enters Hibernation mode e Shutdown the c
40. er automatically determines the display device when the computer starts up If an external display device e g monitor is connected it becomes the boot display otherwise the computer LCD is the boot display When set to Both the computer outputs to both the computer LCD and an external display device if one is connected Auto or Both Screen Expansion Enables or disables the screen expansion feature When enabled DOS screens expand to fill the LCD Disabled or Enabled USB Function Support Enables or disables the Universal Serial Bus USB port Disabled or Enabled 93 Hotkey Beep Enables or disables a system beep when a Enabled or hotkey or key combination is pressed Disabled Fast Boot Fast Boot allows your computer to boot up Enabled or and resume from Sleep mode including Disabled Standby and Hibernation modes faster When enabled the operating system and BIOS communicate information about Plug and Play resources and previous boot ups Boot Drive Specifies the order in which the computer Ist Floppy Disk Sequence starts up from See the section below 2nd Hard Disk 3rd CD ROM Setting the Boot Drive Sequence The Boot Drive Sequence section lists boot priorities 1st 2nd and 3rd for bootable drives in your computer For example the default value 1st Floppy Disk 2nd Hard Disk and 3rd CD ROM tells the computer to first search for a bootable floppy disk in the floppy dri
41. et for APM you can set timeout values for your computer s devices before power saving methods are applied to these devices If your computer is set for ACPI Windows handles all power saving chores for your computer For general information about the Windows power management system on your computer refer to the Windows user s manual Note Power management APM or ACPI greately prolongs your battery life 2 Operating on battery power Power management modes Sleep mode Power management functions are handled by the ACPI aware operating system In this set up you do not need to set timeout values for devices before they enter a power saving mode Sleep mode may be one of three computer power saving modes standby hibernation or power off Windows determines which of these modes to enter in To enter Sleep mode e Press the Sleep hot key Fn F4 e Idle times for devices and the computer determined by Windows 98 elapses Exiting sleep mode depends on which power saving mode the computer is currently in Standby mode The computer consumes very low power in Standby mode Data remains intact in the system memory until the battery is drained There are a number of ways to enter Standby mode e Ifthe waiting time specified by the System Standby value or the operating system elapses without any system activity e Closing the display cover e When the computer is about to enter Hibernation mode e g during a battery l
42. h a new battery 2 Connect one end of the AC adapter to the DC in jack on the rear of the computer and the other end to a power outlet 3 Slide the display cover latch to the left to open the display Slide the power switch towards the rear of the computer then release it to turn on the power The POST Power On Self Test routine executes and Windows begins loading XV Turning off the computer There are a number of ways you can turn the power off e Using the Windows Shut Down command Click on Start Shut Down and select Shut down then click on OK e Using the power switch Note You can also use the power switch to perform power management functions See Setting advanced features in power management on page 86 e Using customized functions for power management You can also shutdown the computer by closing the display cover or by pressing the sleep hot key Fn F4 See Setting advanced features in power management on page 86 Note If you cannot power off the computer normally press and hold the power switch for more than four seconds to shut down the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up Getting help and support This user s guide provides clear and concise information about the computer so read it thoroughly To provide you with help when traveling the computer also has a comprehensive online documentation
43. i henhold til fabrikantens instruksjoner VARNING Explosionsfara vid felaktigt batteribyte Anvand samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion VAROITUS P risto voi r j ht jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti VORSICHT Explosionsgefahr bei unsachgem en Austausch der Batterie Ersatz nur durch denselben oder einem vom Hersteller empfohlenem hnlichen Typ Entsorgung gebrauchter Batterien nach Angaben des Herstellers Year 2000 compliance statement The TravelMate 340 series notebook computer carries the Hardware NSTL Tested Year 2000 Compliant logo which certifies that this model has been tested by NSTL using the YMark2000 test and has been found to meet NSTL s standards for Year 2000 hardware compliance For more details check the Acer Year 2000 Resource Center Web site www acer com tw service y2k Macrovision copyright protection notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses on
44. ions a When the power cord or plug is damaged or frayed b _ If liquid has been spilled into the product c If the product has been exposed to rain or water d Ifthe product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance indicating a need for service 12 Replace the battery with the same type as the product s battery we recommend Use of another battery may present a risk of fire or explosion Refer battery replacement to a qualified serviceman 13 Warning Batteries may explode if not handled properly Do not disassemble or dispose of them in fire Keep them away from children and dispose of used batteries promptly 14 Use only the proper type of power supply cord set provided in your accessories box for this unit It should be a detachable type UL listed CSA certified type SPT 2 rated 7A 125V minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 meters Laser compliance statement The CD ROM or DVD ROM drive used with this computer is a laser product The CD ROM or DVD ROM drive s classification label shown bel
45. k if installed This mode will take longer to fully charge a battery than rapid mode In charge in use mode a fully depleted battery gets fully charged in approximately six to seven hours Trickle mode When the battery is fully charged the adapter changes to trickle mode to maintain the battery charge level This prevents the battery from draining while the computer is in use Tip We suggest that you charge the battery pack before retiring for the day letting it charge overnight before traveling This ensures a fully charged battery for use the next day 38 2 Operating on battery power Checking the battery level The computer features battery low warning signals that are both audible and visible When the battery pack is low the computer emits warning beeps and the battery indicator flashes at regular intervals Also you can check the battery charge level using the Windows battery meter Using the Windows battery meter The Windows battery meter indicates the present battery level Simply rest your cursor on the battery meter or AC plug icon on the taskbar to see the present charge level of your battery Optimizing battery life This section helps you get the most out of battery operation Optimizing battery life prolongs the charge recharge cycle and improves recharge efficiency Follow these suggestions to optimize and maximize battery power e Purchase an extra battery pack e Use Sleep Manager to reserve hard disk spac
46. ly set the space settings and size The advanced screen shows below Bis ti 3 Eea Sleep Manager automatically checks the system configuration and displays the recommended size The drive where the space will be created is defined by the system and will be the first available logical drive which has the requested contiguous free disk space on it The recommended size is the minimum size needed to save the current system status If the program cannot find the required space on the hard disk during the space creation process it shows a message box to inform the user Remove If you want to use or take back the reserved space click on the Remove button This will disable the Hibernation feature Instead the computer will only be able to enter Standby mode Minimize Minimize Sleep Manager by selecting the Minimize button If the Enable indicator on taskbar box is checked Sleep Manager will switch to the background by locating itself on the taskbar You can pop up Sleep Manager again by double clicking on this icon 78 5 Software Exit Exit Sleep Manager by selecting the Exit button Sleep Manager will quit and disable the capability of auto adjusting the reserved space size Exiting Sleep Manager is NOT recommended Caution Do not deactivate remove or exit or uninstall Sleep Manager Do not remove or delete the Hibernation file Hibernation will not work without Sleep Manager and the Hibernation file 79 N
47. ly unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited xii xiii Preface This manual describes features of the TravelMate 340 series notebook computers This series of ultra slim computers incorporate such features as CardBus 16 bit PCI stereo audio Fast Infrared internal 56K modem internal pointing device with scroll function Universal Serial Bus and Accelerated Graphics Port This manual should answer most of the questions you have about the day to day operation of your TravelMate notebook computer Use the Just for Starters instructions that came with your computer to get your computer running for the first time You should also take advantage of the online help files that are available with almost all of the programs shipped with your computer We hope you enjoy your TravelMate computer With proper care your computer will provide you with years of productive service Connecting the computer Connecting the computer is as easy as 1 2 3 1 Gently insert the battery into the battery bay by following the guide symbols on both the battery and the bottom of the computer then slide the battery in until it clicks into place The battery release latch locks Note When using a battery pack for the first time fully recharge the battery then disconnect the adapter to use up the battery before recharging again You only need to do this once wit
48. m the Recovery CD for the component you suspect has a problem If you still have problems you can access our online and Internet technical support services Please see the following section for details 106 6 Troubleshooting Online services There are three ways to access Acer for technical support and information e Internet service worldwide visit http www acer com Online service in the United States and Canada call 1 800 816 2237 e Technical support numbers in various countries You can view a list of technical support numbers by following these steps 1 Click on Start Settings Control Panel 2 Double click on System 3 Click on the Support Information button Before you call Please have the following information available when you call Acer for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps If you are able to run the PC Doctor diagnostic tests locate the log file by selecting Windows Test Log in the PC Doctor menu bar If you haven t registered your notebook computer you will be required to register during your first call to Acer You are required to provide the following information Name Address Telephone number
49. mes or trademarks are used herein for identification purposes only and belong to their respective companies Notices Preface Connecting the computer Getting help and support Care and maintenance 1 Getting familiar with your computer Features Display Indicators Keyboard Special keys Keyboard ergonomics Touchpad Touchpad basics Storage Hard disk EasyLink Combo Drive Ports Left port Rear ports Right ports Audio Adjusting the volume Enabling the 3D effect feature Securing your computer Security keylock notch Passwords 2 Operating on battery power Battery pack Battery pack characteristics Using a battery pack for the first time Replacing the battery pack Charging the battery Checking the battery level Optimizing battery life Battery low warning Power management Power management modes Setting power management schemes Vii xiii xiii XV xvii Ww o o Nuun uw e Contents 14 16 16 16 20 20 21 24 27 27 27 29 29 29 33 35 35 35 36 37 38 38 39 41 42 44 3 Peripherals and options External monitor Setting up dualview Printer External pointing device External PS 2 mouse External serial mouse External USB mouse External keyboard and keypad Audio devices PC Cards USB devices USB video capture kit option Mobile jacket Miscellaneous options Key component upgrades Memory upgrade Hard disk upgrade 4 Moving with your computer Disconnecting from the desktop Moving around Preparing the
50. nt to remove the Hard Disk password you are prompted for the Hard Disk password before it is removed Changing a password To change a password follow these steps 1 Remove the current password See Removing a password on page 96 2 Set anew password See Setting a password on page 96 Power Management 97 The Power Management screen contains parameters that are related to power saving and power management Power Management Page 1 1 System Resume Timer Disabled System Resume Date s System Resume Time Battery low Warning Beep Enabled Sleep Upon Battery low Enabled TL Move highlight bar lt gt Change setting F1 Help The following table describes the parameters in this screen Settings in boldface are the default and suggested parameter settings System Resume When enabled and the system resume Disabled or Enabled Timer date and time are valid the computer MMM DD YYYY resumes wakes up at the set time and day month year datg HH MM SS hour minute second Battery low Enables or disables warning beeps during Enabled or Disabled Warning Beep a battery low condition Sleep Upon Enables or disables the Hibernation Enabled or Disabled Battery low function during a battery low condition When the computer is very low on battery power the computer will enter Hibernation mode if Sleep Manage
51. ntation from your computer and at the same time face your audience You can also connect other output display devices such as LCD projection panels for large audience presentations Power management The power management system incorporates an automatic LCD dim feature that automatically decides the best settings for your display and at the same time conserves power See Power management on page 41 for more information on power management features Dualview The computer s video chip takes advantage of Windows 98 s multi display capability allowing you to extend your desktop to an external display device such as an external monitor or projector With this feature enabled you can move program windows to and from the computer LCD and external display device For more information see Setting up dualview on page 47 Opening and closing the display To open the display slide the display cover latch to the left and lift up the cover Then tilt it to a comfortable viewing position The computer employs a 1 Getting familiar with your computer microswitch that turns off the display and enters Standby mode to conserve power when you close the display cover and turns it back on when you open the display cover Note If an external monitor is connected the computer turns off the display but does not enter standby mode when you close the display cover To close the display cover fold it down gently until the display c
52. o be stored for more than two weeks we suggest you remove the battery pack Battery power from a fully charged battery pack depletes in roughly a day with the computer in Standby mode or a month in Hibernation mode or when the power is off 36 2 Operating on battery power Warning Do not expose battery packs to temperatures below 0 C 32 F or above 60 C 140 F This may adversely affect the battery pack Replacing the battery pack Note Before removing the battery pack make sure that you have an AC adapter connected to the computer otherwise turn off the computer To replace the battery pack follow these steps 1 Slide and hold the battery bay release latch and slide the battery out slightly _ 2 Lift up the battery pack to remove it from the battery bay 37 3 Insert a replacement battery pack into the battery bay by following the figures below Charging the battery To charge the battery place the battery pack inside the battery bay and plug the AC adapter into the computer and an electrical outlet Charging modes The adapter has three charging modes Rapid mode The computer uses rapid charging when power is turned off and a powered AC adapter is connected to it In rapid mode a fully depleted battery gets fully charged in two to three hours Charge in use mode When the computer is in use with the AC adapter plugged in the computer also charges the battery pac
53. o connect an external keypad Scroll Lock When Scroll Lock is on the screen moves one line up or down when Fn F12 you press the up or down arrow keys respectively Scroll Lock does not work with some applications Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on Type numbers in a normal embedded keypad manner Cursor control keys on Hold Shift while using cursor Hold Fn while using embedded keypad control keys cursor control keys Main keyboard keys Hold Fn while typing letters on Type the letters ina embedded keypad normal manner Note If an external keyboard or keypad is connected to the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad 10 1 Getting familiar with your computer Windows keys The keyboard has two keys that perform Windows specific functions Windows logo key Start button Combinations with this key perform shortcut functions Below are a few examples 4A Tab Activates next taskbar button 2A E Explores My Computer A F Finds Document gq M Minimizes All Shift 449 M Undoes Minimize All 4A R Displays the Run dialog box Application key Opens a context menu
54. ollowing prompt appears at boot up Bi Type the Power on Password a symbol appears for each character you type and press Enter to use the computer If you enter the password incorrectly an x symbol appears Try again and press Enter e When the Hard Disk Password is set the following prompt appears at boot g Type the Hard Disk Password a symbol appears for each character you type and press Enter to use the computer If you enter the password incorrectly an x symbol appears Try again and press Enter Important You have three chances to enter a password If you successfully entered the password you are presented with a correct entry symbol If you fail to enter the password correctly after three tries the following 31 message or symbol appears Setup Power on Hard Disk Incorrect password specified System disabled Wy Slide and hold the power switch for four seconds to shut down the computer Then turn on the computer again and try again If you fail to enter the Hard Disk Password please contact your dealer or an authorized service center Setting passwords You can set passwords using e Notebook Manager go to page 83 e BIOS Utility go to page 95 32 1 Getting familiar with your computer The computer operates on AC or battery power This chapter contains the information you need to know to operate the computer on battery power It also includes information on how your computer manages
55. ombo Drive connector door on the computer 2 17 Firmly connect the EasyLink Combo Drive connector to connector to the computer To disconnect the EasyLink Combo Drive 1 2 Click on the HotIDE icon Ra on the Windows taskbar Select the stop operation A message appears to confirm the stop operation Click on OK Disconnect the EasyLink Combo Drive Tuck in the EasyLink Combo Drive cable connector into its storage slot Note If the computer is on and you disconnect the EasyLink Combo Drive without using the HotIDE stop function the computer will hang stop operating normally Connect the EasyLink Combo Drive again to solve this problem Itis advisable to follow the connect disconnect procedures discussed above If the computer is off you can disconnect the EasyLink Combo Drive at your convenience Ejecting media Ejecting a floppy disk Press the floppy disk eject button to eject a floppy disk from the floppy drive 18 1 Getting familiar with your computer Ejecting the CD ROM or DVD ROM tray To eject the CD ROM or DVD ROM tray when the computer is turned on press the CD ROM eject button When the power is off you can eject the CD ROM drive tray using the emergency eject hole See page 102 Playing DVD movies Some models come standard with a DVD equipped EasyLink DVD Combo Drive To play DVD movies on your computer follow these steps 1 Eject the DVD ROM tray and insert the DVDExpress disc th
56. omputer A BIOS Utility entry reminder appears near the bottom of the screen 2 Press F2 to enter the BIOS Utility The BIOS Utility main screen appears BIOS Utility System Information Basic System Settings Startup Configuration Onboard Devices Configuration System Security Power Management Load Default Settings T4 Move highlight bar Select Esc Exit There are seven menu options Use the cursor up down keys to select a menu item then press Enter After you enter a sub menu you can use the cursor up down keys to move between the parameters e use the cursor left right keys to change the value of a parameter You can change the value of a parameter if it is enclosed in square brackets e press Esc to exit the current sub menu 89 At the main menu press Esc to exit the BIOS Utility If you make any changes the following dialog box displays Settings have been changed Do you want to save CMOS settings Yes No If you would like to keep the changes you made use the cursor left right keys to select Yes then press Enter Choose No if you want to discard the changes you made System Information The System Information sub menu displays basic and important information about your computer System Information Page 1 1 CPU Type amp Speed Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIO
57. omputer closes all programs and shuts down 3 Click on OK 87 Display Device Display Device is used to control various settings related to display device s such as the display brightness level ihamie ce ADEE Belen Premed Pome tirage Teper rea Display Device Sonal hoopla Deere a The items in this screen include Boot Display Device Sets the default display device on boot up Switching Display Device Sets the current display device Make sure an external monitor is connected before External monitor is selected Brightness for LCD Panel Click and drag to set the LCD screen brightness levels Click on the radio button of the desired item then click on Apply To modify the brightness level click and hold the slider control and move to the right to increase or move to the left to decrease the setting You can also click on the item and use the cursor keys to set the desired level 88 5 Software BIOS Utility The BIOS Utility is a hardware configuration program built into your computer s BIOS Basic Input Ouput System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run this program Please also refer to 6 Troubleshooting on page 99 when a problem arises Using the BIOS Utility To start the BIOS Utility follow these steps 1 Save your work and restart the c
58. otebook Manager The computer has a built in system setup program called Notebook Manager The Windows based Notebook Manager allows you to set passwords the startup sequence of the drives and power management settings It also shows current hardware configurations Note Certain hot key functions are disabled when you access the Notebook Manager because these functions are also found in the Notebook Manager To start the Notebook Manager press Fn F2 or follow these steps 1 Click on Start Programs Notebook Manager 2 Select the Notebook Manager application to run the program Note Changes made to most settings in the Notebook Manager take effect the next time the computer restarts Changes made in the Power Management and Display Device screens take effect immediately Notebook Manager consists of six sections e Information Viewer e POST e Boot Sequence e Password e Power Management e Display Device To select a section click on the tab of the section you want to view 80 5 Software Information Viewer Information Viewer summarizes and lists information about the specifications and settings of the different components of your computer Vote bowk Nlanager Erki Ciis DH GEEN Cantey Dhi pa EH Note The figure above is for your reference only and the items shown in the figure and the table below may differ from the ones shown on your computer CPU Brand type and clock speed of
59. over latch clicks into place Caution To avoid damaging the display do not slam it when you close it Also do not place any object on top of the computer when the display is closed Indicators The computer has six easy to read status icons on the right of the display screen K D D The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed 1 x X Power Lights when the computer is on 2 z Sleep Lights when the computer enters Sleep mode 3 S Media Activity Lights when the floppy drive hard disk or 7 EasyLink Combo Drive is active 4 Battery Charge Lights when the battery is being charged 5 A Caps Lock Lights when Caps Lock is activated 6 T Num Lock Lights when Num Lock is activated 8 1 Getting familiar with your computer Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys two Windows keys and twelve function keys Special keys Lock keys The keyboard has three lock keys which you can toggle on and off Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The Fn F11 keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be t
60. ow is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM APPAREIL A LASER DE CLASSE 1 PRODUIT LASERATTENTION RADIATION DU FAISCEAU LASER INVISIBLE EN CAS D OUVERTURE EVITTER TOUTE EXPOSITION AUX RAYONS LUOKAN 1 LASERLAITE LASER KLASSE 1 VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEOFFNET NICHT DEM STRAHLL AUSSETZEN PRODUCTO LASER DE LA CLASE I ADVERTENCIA RADIACION LASER INVISIBLE AL SER ABIERTO EVITE EXPONERSE A LOS RAYOS ADVARSEL LASERSTRALING VEDABNING SE IKKE IND I STRALEN VARO LAVATTAESSA OLET ALTTINA LASERSATEILYLLE VARNING LASERSTRALNING NAR DENNA DEL AR PPNAD ALA TUIJOTA SATEESEENSTIRRA EJ IN I STRALEN VARNING LASERSTRALNING NAR DENNA DEL AR OPPNADSTIRRA EJ IN I STRALEN ADVARSEL LASERSTRALING NAR DEKSEL APNESSTIRR IKKE INN I STRALEN Lithium battery statement CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions xi ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type L ver det brugte batteri tilbage til leverand ren ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten Brukte batterier kasseres
61. ow condition but the Hibernation file is invalid or not present e When customized functions for power management are set to Standby and the corresponding action is taken See Setting advanced features in power management on page 86 for more information e Invoked by the operating system power saving modes Note If your computer is running Windows NT 4 0 or Windows 95 Fn F4 acts as the standby hot key The following signals indicate that the computer is in Standby mode e The buzzer beeps e The Sleep indicator lights 43 Warning Unstored data is lost when you turn off the computer power in Standby mode or when the battery is drained To leave Standby mode and return to normal mode e Press any key e Move the active pointing device internal or external PS 2 e Have the resume timer set and let it be matched e Open the display cover e Experience an incoming PC card modem event Hibernation mode In Hibernation mode all power shuts off the computer does not consume any power The computer saves all system information onto the hard disk before it enters Hibernation mode Once you turn on the power the computer restores this information and resumes where you left off upon leaving Hibernation mode There is one necessary condition for the computer to enter Hibernation mode The Hibernation file created by Sleep Manager must be present and valid See Sleep Manager on page 74 In this situation there are a n
62. pendix A Specifications Index Numerics 3D enhanced function enabling 27 A AC adapter caring for xvii connecting Xiv ACPI See Advanced Configuration and Power Interface Advanced Configuration and Power Inter face 41 Advanced Power Management 41 APM See Advanced Power Management audio 27 connecting externally 52 troubleshooting 102 B battery installing xiii battery pack battery low warning 39 caring for xviii characteristics 35 charging 37 charging indicator 7 charging modes 37 checking charge level 38 installing 36 low conditions 40 optimizing 38 removing 36 replacing 36 using the first time 35 BIOS Utility 88 98 Basic System Settings sub menu 91 Load Default Settings sub menu 98 Onboard Devices Configuration sub menu 93 Power Management sub menu 97 starting 88 Startup Configuration sub menu 92 System Information sub menu 89 115 System Security sub menu 95 boot display device setting in BIOS Utility 92 boot drive sequence setting in BIOS Utility 93 boot order setting in Notebook Manager 82 brightness hot keys 12 setting in Notebook Manager 87 C caps lock 8 on indicator 7 care AC adapter xvii battery pack xviii computer xvii CD ROM ejecting 18 ejecting manually 102 troubleshooting 102 charging checking level 38 modes 37 cleaning computer xviii computer bringing to meetings 64 caring for xvii cleaning xviii connecting xiii disconnecting 63 display 5 features 3 indicators 7
63. plication software Note To access Windows software applications click on the Start button and select the application folder Then click on the application icon to run the selected application To learn about the software and utility make use of the online help provided by the software Your computer is also compliant with or supports the following LDCM LANDesk Client Manager DMI Desktop Management Interface 2 0 ACPI Advanced Configuration and Power Interface or APM Advanced Power Management 74 5 Software Sleep Manager Most notebook computers feature built in power saving functions This computer has two power management modes Standby and Hibernation While Standby puts your computer into a light sleep state Hibernation shuts off all power after saving the current state of your computer The next time you slide the power switch the computer resumes from where you left off Sleep Manager allows your computer to perform these functions Note See Power management on page 41 to understand how your computer saves and manages power Sleep Manager is a utility that works with your computer s BIOS and Windows ACPI Advanced Configuration and Power Interface or APM Advanced Power Management to manage the Hibernation operation This includes e creating the Hibernation file which contains the current state of the computer e checking if the Hibernation file is valid e saving and loading the contents of the
64. r is installed active and the Hibernation file is valid See Sleep Manager on page 74 98 5 Software Load Default Settings If you want to restore all parameter settings to their default values select this menu item and press Enter The following dialog box displays Do you want to load default settings Yes No If you would like to load default settings for all parameters use the cursor left right keys to select Yes then press Enter Otherwise choose No This chapter instructs you on how to deal with common system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your dealer or an authorized service center for assistance 101 Frequently Asked Questions The following is a list of possible situations that may arise during the use of your computer Easy answers and solutions are provided for each one I pressed the power switch and opened the display but the computer does not start or boot up Look at the Power indicator If it is not lit no power is being applied to the computer Check the following e Ifyou are running on battery power it may be low and unable to power the computer Connect the AC adapter to recharge the battery pack e Make sure the AC adapter is plugged in properly to the computer and to the power outlet If it is li
65. r location 1 Click on Start Settings Control Panel 2 Double click on Modems 3 Click on Dialing Properties and begin setting up your location Refer to the Windows manual 104 6 Troubleshooting I get a Not Enough Space for Allocation error message from the Sleep Manager program This is an error message that may appear when Sleep Manager is creating the Hibernation file There are several different reasons that may cause this error e The size of the free disk space on your hard disk is less than the required size For example if the onboard memory is 32MB and the video memory is 2MB the total free disk space required will be around 34MB If the total free disk space is less than this you have to free up space on the hard disk e The hard disk has enough free space but this free space exists as small fragments The free disk space that Sleep Manager requires needs to be contiguous To solve this problem use tools such as Disk Defragmenter Windows to compact these free disk spaces Then run Sleep Manager again to create the file e Disk compression utilities are used Sleep Manager can work with most compression software However Sleep Manager can only create the space on a host drive A host drive stores original file information and cannot be compressed The free space on the host drive is usually very small so the compression software needs to be run again to enlarge the size of the host uncompressed dri
66. rchasing a second AC adapter for use at home With a second AC adapter you can avoid transporting the extra weight to and from home If you use your computer at home for significant periods of time you might also want to add an external keyboard monitor or mouse 68 4 Moving with your computer Traveling with the computer when you are moving within a larger distance for instance from your office building to a client s office building or traveling locally Preparing the computer Prepare the computer as if you were taking it home Be sure the battery in the computer is charged Airport security may require you to turn on your computer when bringing it into the gate area What to bring with you Bring the following items with you e AC adapter e Spare fully charged battery pack s e EasyLink Combo Drive e Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer while traveling e Always take the computer as carry on luggage e If possible have the computer inspected by hand Airport security X ray machines are safe but do not put the computer through a metal detector e Avoid exposing floppy disks to hand held metal detectors 69 Traveling internationally with the computer when you are moving from country to country Preparing the computer Prep
67. rom the computer Check the following e The volume may be muted In Windows look at the volume control icon on the taskbar If it is crossed out click on the icon and deselect the Mute option e The speakers may be turned off Press Fn F 8 to turn the speakers on this hot key also turns the speakers off e The volume level may be too low In Windows look at the volume control icon on the taskbar Click on the icon and adjust the level or press the Fn T key e If headphones earphones or external speakers are connected to the line out port on the computer s right panel the internal speakers automatically turn off I want to eject the CD ROM or DVD ROM tray without turning on the power I cannot eject the CD ROM or DVD ROM tray There is a mechanical eject button on the CD ROM or DVD ROM drive Simply insert the tip of a pen or paperclip and push to eject the tray The keyboard does not respond Try attaching an external keyboard to the PS 2 connector on the computer s rear If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The serial mouse does not work Check the following e Make sure that the serial cable is plugged securely into the serial port e During POST press F2 to access the BIOS Utility and verify that the serial port is enabled See Onboard Devices Configuration on page 93 for details 103 I prefer using an external keyboard and mou
68. rotection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified to comply with the Class B limits may be attached to this equipment Operation with non certified peripherals is likely to result in interference to radio and TV reception Caution Changes or modifications not expressly approved by the manufacturer could void the user s authority which is granted by the Federal Communication
69. s Commission to operate this computer Use conditions This part complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation viii Notice Canadian users This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Remarque l intention des utilisateurs canadiens Cet appareil num rique de la classe B respected toutes les exigences du R glement sur le mat riel brouilleur du Canada Modem notices FCC This equipment complies with Part 68 of the FCC rules Located on the bottom side of the modem is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment Upon request you must provide this information to your telephone company If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will also be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipm
70. se but both have PS 2 connectors and there is only one PS 2 port on the computer To connect two PS 2 type devices to the computer you need to use a PS 2 Y bridge connector See PS 2 y bridge cable on page 56 for details The printer does not work Check the following e Make sure that the printer is connected to a power outlet and it is turned on e Make sure the printer cable is connected securely to the computer s parallel port and the corresponding port on the printer e During POST press F2 to access the BIOS Utility and verify that the parallel port is enabled See Onboard Devices Configuration on page 93 for details The infrared port does not work Check the following e Make sure that the infrared ports of the two devices are facing each other 15 degrees a maximum of 1 meter apart e Make sure there is a clear path between the two infrared ports Nothing should be blocking the ports e Make sure you have the appropriate software running on both devices for file transfers or you have the appropriate drivers for printing to an infrared printer e During POST press F2 to access the BIOS Utility and verify that the infrared port is enabled See Onboard Devices Configuration on page 93 for details e Make sure both devices are IrDA compliant I want to set up my location to use the internal modem To properly use your communications software e g HyperTerminal you need to set up you
71. t check the following e Ifthe Standby indicator is lit the computer is in Standby mode Press any key or tap on the touchpad to resume e Is anon bootable non system diskette in the floppy drive Remove or replace it with a system diskette and press Ctrl Alt Del to restart the system The operating system files may be damaged or missing Insert the startup disk you created during Windows setup into the floppy drive and press Ctrl Alt Del to restart the system This will diagnose your system and make necessary fixes Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display back on If pressing a key does not turn the display back on two things might be the cause The brightness level might be too low Press Fn increase and Fn decrease to adjust the brightness level The display device might be set to an external monitor Press the display toggle hot key Fn F5 to toggle the display back to the computer 102 6 Troubleshooting Image is not full screen Make sure the resolution is set to 800x600 Right click on your Windows desktop and select Properties to bring up the Display Properties dialog box Then click on the Settings tab to make sure the resolution is set to the appropriate resolution Resolutions lower than the specified resolution are not full screen on the computer or on an external monitor No audio is heard f
72. tereo walkman 4 gt Line out jack Audio line out device e g speakers headphones PC Card slot There is a type H I CardBus PC Card slot found on the right panel of the computer This slot accepts a credit card sized card that enhances the usability and expandability of the computer PC Cards formerly PCMCIA are add on cards for portable computers giving you expansion possibilities long afforded by desktop PCs Popular type II cards include flash memory SRAM fax data modem LAN and SCSI cards CardBus improves on the 16 bit PC card technology by expanding the bandwidth to 32 bits 25 ZV Zoomed Video support allows your computer to support hardware MPEG in the form of a ZV PC card Note Refer to your card s manual for details on how to install and use the card and its functions Inserting a PC Card Note A slot protector card is installed in the PC Card slot Remove it before you insert your PC Card Insert the card into the desired slot and make the proper connections e g network cable if necessary See your card manual for details Ejecting a PC Card Before ejecting a PC Card 1 Exit the application using the card 2 Left click on the PC Card icon on the taskbar and stop the card operation 1 Getting familiar with your computer 26 Press the slot eject button 1 to pop out the eject button 2 then press it again to eject the card 3 3 27 Audio
73. the center button Note Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness You can customize the function of the center button as follows 1 GS We ae Click on Start Settings Control Panel Double click on Mouse Click on the Button Actions tab Customize the settings for Rocker Switch Click on OK 16 1 Getting familiar with your computer Storage This computer supplies you with all in one media storage e High capacity Enhanced IDE hard disk e External EasyLink Combo Drive e Standard 3 5 inch floppy drive e High speed CD ROM drive or DVD ROM drive EasyLink DVD Combo Drive Hard disk The removable hard disk module can be upgraded when you need more storage space See Hard disk upgrade on page 59 EasyLink Combo Drive The EasyLink Combo Drive is a two in one floppy CD ROM or floppy DVD ROM combo drive that connects externally to the computer The floppy drive reads and writes standard 3 5 inch diskettes The CD ROM or DVD ROM drive provides the latest in multimedia in a mobile world Connecting and disconnecting the EasyLink Combo Drive To connect the EasyLink Combo Drive 1 Pull out the EasyLink Combo Drive cable connector from its storage slot 2 Open the EasyLink C
74. u more desktop space to work on Follow these steps to use dualview 1 Connect an external display device to the external display port of the computer 2 Enable and set dualview options a b mh E ga Click on Start Settings Control Panel Double click on Display Click on the Settings tab Click on 2 the second monitor icon Click on Yes Set the colors and screen area parameters for the second display device Click on Advanced and click on the Monitor tab Click on Change and follow the instructions on the screen Click on OK 48 3 Peripherals and options Printer This computer supports both serial and parallel printers For a serial printer plug the printer cable into a serial port For a parallel printer plug the printer cable into the parallel port See your printer manual for operating instructions Note If the printer does not function enter the BIOS Utility and verify that the parallel port is enabled See Onboard Devices Configuration on page 93 for assistance 49 External pointing device This computer accepts a PS 2 compatible serial or USB mouse or similar pointing device Note When using an external mouse you may choose to disable the internal touchpad by pressing Fn F7 External PS 2 mouse The built in touchpad works alternately with an external PS 2 mouse which is hot pluggable To use a PS 2 compatible mouse simply plug it into the PS 2 port E
75. ule into the hard disk bay and tighten the hard disk bay screw This chapter gives you tips and hints on things to consider when moving around or traveling with your computer 63 Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories 1 2 a oe PS Save your work in progress Remove any media diskette and compact disc from the EasyLink Combo Drive Shut down the operating system Turn off the computer Disconnect the EasyLink Combo Drive from the computer if necessary Disconnect the cord from the AC adapter Disconnect the keyboard pointing device printer external monitor and other external devices Disconnect the Kensington lock if you are using one to secure the computer 64 4 Moving with your computer Moving around when you are just moving within short distances for example from your office desk to a meeting room Preparing the computer Before moving the computer close and latch the display cover to place it in Sleep mode You can now safely take the computer anywhere you go within the building To bring the computer out of Sleep mode open the display If you are taking the computer to a client s office or a different building you may choose to shutdown the computer 1 Click on Start Shut Down 2 Select Shut down and click on OK or you can put the computer in Sleep mode by pressing Fn F4 Then close and latch the
76. umber of ways to enter Hibernation mode e When customized functions for power management are set to Hibernation and the corresponding action is taken See Setting advanced features in power management on page 86 for more information e Invoked by the operating system power saving modes To exit Hibernation mode press the power switch The computer also resumes from Hibernation mode if the resume timer is set and matched Warning Do not change any devices such as add memory or swap hard disks when the computer is in Hibernation mode Power management for peripherals Below are examples of how power management is applied to peripherals and devices installed in your computer 2 Operating on battery power Display standby mode Screen activity is determined by the keyboard the built in touchpad and an external PS 2 pointing device If these devices are idle for a specified period the display shuts off until you press a key or move the touchpad or external mouse The computer has a unique automatic dim power saving feature When the computer is using AC power and you disconnect the AC adapter from the computer it automatically dims the LCD backlight to save power If you reconnect AC power to the computer it automatically adjusts the LCD backlight to a brighter level Hard disk standby mode The hard disk enters standby mode when there are no disk read write operations within a specified period of time In this state th
77. ve If it finds one present it boots up from that floppy disk If not the computer continues by booting up from the hard disk If it cannot boot up from the hard disk it continues to search for a bootable CD ROM in the CD ROM drive To set the boot drive sequence use the cursor up down keys to select a priority level 1st 2nd or 3rd then use the cursor left right keys to select the device for that priority level Onboard Devices Configuration The parameters in this screen are for advanced users only You do not need to change the values in this screen because these values are already optimized 94 5 Software The Onboard Devices Configuration sub menu assigns resources to basic computer communication hardware Onboard Devices Configuration Page 1 1 IrDA FIR Enabled Base Address 2F8h 11 DMA enaena 3 Parallel Port 7777 777 77mm 7mmm Enabled Base Address 3878h 7 Operation Mode ECP ECP DMA Channel 1 ed TL Move highlight bar lt gt Change setting F1 Help The following table describes the parameters in this sub menu Settings in boldface are the default and suggested parameter settings Serial Port Enables or disabled the serial port Enabled or Disabled When enabled you can set the base I O 3F8h 3E8h 2F8h or
78. ve for Sleep Manager For more information see Sleep Manager on page 74 105 Troubleshooting tips This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems In addition this series of notebook computers ship with PC Doctor a powerful diagnostic tool that helps you determine hardware configuration and clarify hardware or software problems e Ifthe system reports an error message or an error symptom occurs see Error messages on page 107 e Ifyou suspect the system has a problem run PC Doctor to diagnose it See the following section Using PC Doctor Before running the program take note of the following actions you may need to take 1 Disconnect any external devices i e PC Cards external mouse 2 Open System Properties to check and make sure the components you diagnose are enabled To open the System Properties window a Click on Start Settings Control Panel b Double click on System c Click on the Device Manager tab 3 Close all application programs i e fax or communication programs if you plan to diagnose the modem To run PC Doctor simply double click on the PC Doctor icon located on the Windows desktop You can also access PC Doctor by following these steps 1 Click on Start Programs PC Doctor 2 Click on the PC Doctor program If PC Doctor does not report a system error reinstall the software driver fro
79. vices The computer has a USB Universal Serial Bus port that allows you to connect peripherals without occupying too many resources Common USB devices include the mouse and keyboard Most USB devices also include a built in USB port connector which allows you to daisy chain other USB devices Note The USB feature must be enabled in BIOS Setup for your USB device to work See Startup Configuration on page 92 USB video capture kit option The USB video capture kit is a fun and easy way to capture still pictures or continuous video even when you re on the road You can use it to send photos or videos to family and friends or make a video call using your computer The camera is compact lightweight and easy to use See the USB video capture kit user s guide for more information 55 b Mobile jacket The Mobile jacket cover accessory adds a color accent to your computer giving it a fresh new look Follow these steps to install the cover accessory 1 Flip out and remove the rubber covers on both sides of the display cover 2 Flush the edge of the cover accessory to the edge of the display cover and snap in place Note The cover accessory should be removed when you want to attach the USB video capture kit to the computer 3 Peripherals and options Miscellaneous options Battery pack It is good practice to have a spare battery around especially when you travel The Lithium Ion battery coupled with
80. wing signals indicate a battery low condition e The buzzer generates four short beeps every minute if you enabled the Battery low Warning Beep parameter in the BIOS Utility e The power indicator flashes at regular intervals until battery power is depleted When you receive a battery low warning you have around two minutes to save your work If you do not connect the AC adapter within this period the computer enters Hibernation mode if the Sleep Upon Battery low parameter in BIOS Utility is enabled and the following conditions exist The Hibernation file created by Sleep Manager is present and valid See Sleep Manager on page 74 e There is enough battery power left to save system information onto the hard disk Otherwise the computer enters Standby mode Warning Connect the AC adapter to the computer as soon as possible Data is lost when computer power is cut off during Standby mode The following table shows the recommended course of action to take when you encounter a battery low condition AC adapter and power 1 Connect the AC adapter to the computer outlet available 2 Save all necessary files 3 Resume work Power off the computer if you wish to recharge the battery rapidly 40 2 Operating on battery power An extra fully charged 1 Save all necessary files battery pack available 2 Exit the application 3 Power off the computer 4 Replace the battery pack 5 Power on the computer and resume
81. xpandable to 256 MB employing 32 64 128 MB 64 bit industry standard soDIMMs Small Outline Dual Inline Memory Modules The computer supports SDRAM Synchronous Dynamic Random Access Memory There are two memory slots on your computer one of which is user upgradeable Note If you need to upgrade the main memory slot please contact your dealer Installing memory Follow these steps to install memory 1 Turn off the computer unplug the AC adapter if connected and remove the battery pack Then turn the computer over to access its base 2 Remove the screws from the memory door then lift up and remove the memory door 59 3 Insert the memory module diagonally into the slot then gently press it down until it clicks into place 4 Replace the memory door and secure it with the screw The computer automatically detects and reconfigures the total memory size Hard disk upgrade You can upgrade your hard disk with a higher capacity drive when you need more storage space The computer uses a 9 5mm 2 5 inch Enhanced IDE hard disk Installing a replacement hard disk Follow these steps to install a hard disk 1 Turn off the computer unplug the AC adapter if connected and remove the battery pack Turn the computer over to access its base 2 Locate the hard disk bay Remove the hard disk bay screw 60 3 4 3 Peripherals and options Pull out the hard disk Insert a new hard disk mod
82. xternal serial mouse If you use a serial mouse plug it into the serial port Then use the Add New Hardware tool in the Windows Control Panel to enable the serial mouse a0 3 Peripherals and options External USB mouse Plug the USB mouse into the USB port See USB devices on page 54 for more information 51 External keyboard and keypad This computer has a keyboard with full sized keys and an embedded keypad If you feel more comfortable using a desktop keyboard you can install a PS 2 compatible external keyboard To connect an external keyboard plug the external keyboard into the PS 2 connector You can also use a 17 key numeric keypad for number sensitive data entry applications To connect the keypad plug the keypad connector into the PS 2 port a 3 Peripherals and options Audio devices Audio devices are easy to connect with the audio ports accessible from the right side of the computer You can plug in an external microphone to the microphone in jack an audio line in device to the line in jack and amplified speakers or headphones to the line out jack 53 PC Cards The computer has one CardBus PC card slot that accommodates one type I II PC card Please consult your dealer for PC card options available that you can purchase for your computer Note For more information on how to use a PC Card with the computer see PC Card slot on page 24 ae 3 Peripherals and options USB de
83. yboard Error or No Keyboard Connected Contact your dealer or an authorized service center Keyboard Interface Error Contact your dealer or an authorized service center Memory Size Mismatch Press F2 during POST to enter the BIOS Utility then press Esc to exit and reconfigure the computer 108 6 Troubleshooting Missing operating system Press F2 during POST to enter the BIOS Utility then press Esc to exit and reconfigure the computer Non system disk or disk error Replace and strike any key when ready Insert a system bootable diskette in the floppy drive A then press Enter to reboot Pointing Device Error Contact your dealer or an authorized service center Pointing Device Interface Error Contact your dealer or an authorized service center Protected Mode Test Fail Contact your dealer or an authorized service center RAM BIOS Bad Contact your dealer or an authorized service center RAM Parity Error Contact your dealer or an authorized service center Real Time Clock Error Press F2 during POST to enter the BIOS Utility then press Esc to exit and reconfigure the computer Video RAM BIOS Bad Contact your dealer or an authorized service center If you still encounter problems after going through the corrective measures please contact your dealer or an authorized service center for assistance Some problems may be solved using the BIOS Utility
84. ystem memory and their respective Information sizes These system resources need to be stored before the computer can enter Hibernation mode so that the computer can resume successfully These resources are the contents of Onboard memory DRAM or dynamic memory Video RAM VRAM or video memory SMRAM static memory and Others The total size of these resources shows as the recommended size in the dialog box Recommended Displays the minimum size of the contiguous space you need for Size the Hibernation feature The actual size may be a little bit more due to file system alignment Enable Indicator When this checkbox is checked the Sleep Manager status appears on the Taskbar on the taskbar Double click on the Sleep Manager status icon on the taskbar to bring up the main program or simply rest your cursor on the icon to display the current status Sleep Manager functions Create Sleep Manager automatically finds a contiguous area on your hard disk and creates the Hibernation file in this space You can also perform this function by clicking on the Create button When you click on the Create button a dialog box pops up Frer E bates he rreak Pep by peer T reol baton be tng aad ada peli d ie hog de bey a e aean Select OK to automatically create the Hibernation file Sleep Manager displays the recommend size based on onboard system information You can also choose 77 Advanced gt gt to manual

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