Aastra Telecom 53I IP Phone User Manual
Contents
1. Preferences Speed Dial Edit 555 1212 1 Tones gt Press SD button E gt 2 Contrast Level Y Use Save to end 3 Speed Dial Edit 4 Live Pialpad 5 Set Audio 6 Time and Date 7 Langlage Press the Speeddial Key Edit and Save the Noa Eo LED for Speeddial Key Speeddial flashes Speed Dial Edit Option Editing or Creating a Speeddial Key Using the IP Phone UI Use the following procedure to edit a speeddial key from the IP Phone UI Note A speeddial key must be already configured on the phone to edit the key 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Speed Dial Edit All current speeddial key LEDs flash RED for programmable keys and expansion module keys All other function key LEDs turn off during this process After you press a speeddial key for editing the phone restores all key LEDs to their previous state 4 Press a speeddial key you want to edit The speeddial edit screen displays Note If a number on the keypad is setup as a speeddial key pressing the applicable number in the speeddial editing process also displays the speeddial edit screen The edit screen allows you to change the Speeddial Number and Line setting Note If you press a key that is NOT setup as a speeddial key the phone displays an Invalid Key message However if you press and hold an empty digit key programmable key set to NONE or expansion module key it initiates2. Introduction A a aenn aaa 1 Phone Features AANGAL 1 Requirements anna 1 About This Guide NALANG aaa 2 Phone PariS aama nananana an anaana anaana anaana aa anaa nn aan en ae aid 3 Key Panel iss cic sencectvceeaecits ANG in iio 4 Key Description aaa T A T E 5 Installation and Setup 2 2 222 242ununun0nunnnonnnnnnnnnnnnnnnnnnnn nn nn nn nn nnnananunnnnnnn 8 Direct or Shared Network Connection urzauunennnennnnnnnnennnnnnnnnnnnnnnnnnnnnn 8 Connecting to the Network and to Power uunnessnsnennnnonsnannnnnnnnnnnnnnnnnnn 10 Power Adapter unssnsensnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnennnnnnennnnnnnnsnnnnnnnn 10 Connecting a Handset uuuressennnunnnnannnannnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnanennn 12 Desk or Wall Installation uussuuuuusnansnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 12 Inserting the Key Card uuussusnennsnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnannnnannnnnnnnnn 16 Customizing your phone unnsssssesnnnnanannnnnnnnnannnnnnnnnannnnnnnnnannnnnnnn nn 17 Accessing Your Options via the Phone Ul ueuussnsneannnannnennnnnnnnennnnn 18 Accessing Your Options via the Aastra Web Ul uuuussnsunssansennnnnennn 18 IP Phone Features nacido DAANAN 20 Call Forward viii a 20 Pref c68 ABA 21 Phone Status RA nn 23 User Password nnanaanaananaaaananaaaaa i anaana anit ana Kesan p adane dinidan iaaa 23 Administrator MOM 2 cscs aaa AN 23 Restart Phone AA AA
3. Aa kh 23 Phone kok AGANG 23 Other Phone Features AA na 24 Adjusting the Volume 1 aaa 24 Status Lights LEDS i AA Aa 24 Call Time nasa ii 24 Programmable keYS unnuessnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnsnnennnnn 25 Creating a Speeddial Key unsnussnnnennnnannnansnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnen 26 Line Call Appearance Keys nuunnuunennnennnnansnnnnnnnnnnansnnnnnnannnannnnnnnnnnnnnnnn 29 Troubleshooting Solutions oooococcconcnnnncccnnnncccccconnnncnnr narran renace 30 RN AAA 31 Introduction Congratulations on your purchase of the Model 6731i IP Phone The 6731i communicates over an IP Network allowing you to receive and place calls in the same manner as a regular business telephone The 6731i IP Phone is capable of supporting the SIP protocol Phone Features e 3 line LCD screen e 8 programmable top keys e Press and hold speeddial key configuration feature e Supports up to 6 call lines with LEDs e Full duplex speakerphone for handsfree calls e Built in two port 10 100 BaseT Ethernet ports lets you share a network connection with your computer e Inline power support based on IEEE 802 3af Power over Ethernet stan dard which eliminates power adapters AC power adapter included e Enhanced busy lamp fields e Set paging Availability of feature dependant on your phone system or service provider Requirements e SIP based IP PBX system or network
4. and its Suppliers or dissemi nate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement All rights reserved Customer s use of this software shall be deemed to reflect Customer s agreement to abide by the terms and conditions contained herein Removal or modification of trademarks copyright notices logos etc or the use of Software on any Equipment other than that for which it is intended or any other material breach of this Agreement shall automatically terminate this license If this Agreement is terminated for breach Customer shall imme diately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller In no event shall Seller or its suppliers or licensors be liable for any damages whatso ever including without limitation damages for loss of business profits business interruption loss of business information other pecuniary loss or consequential damages arising out of the use of or inability to use the soft ware even if Seller has been advised of the possibility of such damages Model 6731i IP Phone Installation Guide iii Table of Contents Software License Agreeme nt 2 ccscssecceeeeeeeeeeeeeseneeeeeeeeeeseeeeeeeeeeaees iii
5. for more information about network time e Time Zone Choose your current time zone Select your country by scrolling through a list or by entering the country code i e CA US then pick from the time zone list for that country e Daylight Savings This option allows you to specify daylight savings e Time Format Select a time format for how time displays on your phone 12h or 24h clock e Date Format Choose from a list of formats for how the date displays on your phone e Time Server This option is password protected Contact your System Administrator before making changes to this option If the Time Server option is enabled the display shows the IP address where the phone is getting time and date information from on the Network Whenever the phone starts up it will automatically attempt to find the Time Server If the Time Server is not found and unknown to the phone the IP address will display as 0 0 0 0 and the time and date in the main screen displays the equivalent of 12 00 am Jan 1st 2000 If the Time Server option is disabled the display shows Network Time Disabled You can set the time and date manually on your phone e Set Time This option shows the Network time if the Time Server option is enabled It also allows you to set the time manually Note if you set the time manually the phone does not try to synchronize the time with a timeserver until the next time it is restarted e Set Date This option shows th
6. installation for the 6731i IP phone consists of two legs that attach to the back of the phone near the top corners A total of four different viewing angles allows users to personalize their phone viewing preference 1 Attach each leg by inserting the tabs on the leg into the slots on the bot tom of the phone There are three pair of leg slots on each corner of the phone each leg uses two pairs 1 amp 2 or 2 amp 3 giving two leg positions designating different viewing angles Furthermore the legs can be reversed which offer two additional viewing angles 2 For a higher viewing angle use the second and third slots from the top 3 For a lower viewing angle use the first and second slots from the top 12 Model 6731i IP Phone Installation Guide 4 Push the stand towards the phone until it snaps into place Three leg slot locations for customizing the height of the desk phone 20 7 deg 23 3 deg 26 6 deg 30 9 deg Incline Angle Incline Angle Incline Angle Incline Angle Four Different Viewing Angles Install on the Wall The 6731i IP phone has two pre drilled wall mounting holes on the back of the phone 1 Using the provided wall mount drilling template locate and mark the position for the mounting screws on the wall Depending on the wall type
7. power adapter Power Adapter Note The PC jack on the 6731i IP Phone does not supply inline power onto other network devices All Ethernet cables used must be minimum category 5 5e straight through cables such as the cable provided with your phone Model 6731i IP Phone Installation Guide 9 Connecting to the Network and to Power Power Adapter Use the power adapter provided by your System Administrator with your phone and plug your phone into a power source Inline Power Provided If your network provides 802 3af compliant in line power the phone is powered through the network 1 On the top of your phone connect the Ethernet cable provided with your phone into the network port marked with LAN 2 Plug the other end of the Ethernet Cable directly into the network jack on the wall Eihernet Cable Network Jack if Inline power provided do not install the power adapter 10 Model 6731i IP Phone Installation Guide Inline Power Not Provided If your network does not provide 802 3af compliant in line power you have to install the power adapter or the PoE inline power supply optional accessory 1 On the top of your phone connect the Ethernet cable provided with your phone into the network port marked with LAN 2 On the PoE power injector plug the other end of the Ethernet cable into the network jack
8. the Add a Speeddial Key process allowing you to setup a new speeddial key For more information see the Aastra 6731i IP Phone User Guide 5 Edit the speeddial information as applicable and press Save key 5 Note 1 Cancel out of the speeddial editing process at any time without saving by pressing the L E key 2 Use the up arrow key to cancel when in Extension editing or the 3 left arrow key to cancel if in Line editing Pressing either of these keys displays the idle screen 3 Remove the Speeddial Key by erasing the speeddial number digits leaving the 28 Model 6731i IP Phone Installation Guide speeddial value blank and then pressing Save key5 or the right arrow key Use the left arrow key to delete the digits Reference For more information about creating and editing speeddial keys see the Aastra 6731i IP Phone User Guide Line Call Appearance Keys The 6731i has 2 hard line call appearance keys each with a corresponding status light Additional line call appearances may also be set up on your phone as programmable keys which also have status lights The 6731i supports up to 6 line keys in total 2 hard 4 programmable These line call appearance buttons and lights represent physical lines or calls for your extension By pressing a line call appearance button you connect to the line or a call it represents The line call appearance light indicates the status of that line or call When the phone is taken o
9. you may need to use wall anchors Both the screws and wall anchors are included with your phone 2 Place the wall mount holes on the phone over the screw heads on the wall and pull down to lock the phone in Model 6731i IP Phone Installation Guide 13 Note You may wish to purchase a short Ethernet cable from a local supplier for a wall installation Also if 802 3af compliant in line power is not provided on your network and you are installing the 6731i on a wall using a PoE in line power injector you may also wish to use an equivalent flat Ethernet cable rather than the one provided a Wall Mount Holes 3 In the handset cradle there is a small clip that sits flush with the cradle surface Using a small flathead screwdriver pull the clip up and remove it from the phone 4 With the arms on the clip facing you and the flat side of the clip towards the phone turn the clip 180 degrees and reinsert it back into the clip cavity in the phone s cradle 14 Model 6731i IP Phone Installation Guide 5 Push the clip in until it snaps into the slot flush with the surface and only the legs on the clip are sticking up Remove clip turn 180 degrees and reinsert clip O 6 Place the handset into the phone s cradle in
10. See PoE programmable keys about 7 default functions 25 label card 16 R redial key 5 requirements 1 restart phone 23 ringer volume 24 S save key 7 25 services key 7 25 shared network connection 9 speaker key 5 speaker volume 24 speeddial prefix for 26 speeddial key creating from phone key pad 26 speeddial keys editing 28 stand installation 12 T time setting format 22 setting time 22 setting time server 22 setting time zone 22 time and date setting 22 tone set setting 21 transfer key 6 U user password 23 Index 2 Model 6731i IP Phone Installation Guide If you ve read this owner s manual and consulted the Troubleshooting section and still have problems please visit our Web site at www aastra com or call 1 800 574 1611 for technical assistance Aastra Telecom Inc 2008 41 001266 01 Rev 00
11. VU Cc O Je Aa Aa Cc m N No Installation Guide 41 001266 01 Rev 00 Software License Agreement Aastra Telecom Inc hereinafter known as Seller grants to Customer a personal worldwide non transferable non sublicenseable and non exclu sive restricted use license to use Software in object form solely with the Equipment for which the Software was intended This Product may inte grate programs licensed to Aastra by third party Suppliers for distribution under the terms of this agreement These programs are confidential and proprietary and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applica ble law of the jurisdiction of the Customer In addition these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code Customer shall not dis close to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions Customer agrees to not reverse engineer decompile disassemble or dis play Software furnished in object code form Customer shall not modify copy reproduce distribute transcribe translate or reduce to electronic medium or machine readable form or language derive source code with out the express written consent of the Seller
12. a speeddial setting allows you to edit that speeddial setting 1 Press a programmable key or a number key on the keypad for 3 seconds A screen displays with the prompt Enter numbers 2 Enter a phone number or extension to assign to that speeddial key The following example illustrates the screen display Speeddial Enter numbers 3456 After entering the number the prompt Use Save to end displays on the screen 3456 Use Save to end 3 Press Save key 5 to save the number as a speeddial key By default the phone automatically assigns the speeddial key to line 1 if available To select a different line press the Change key and select a different line or use the phone s keypad to select a number 1 9 or use the A and Y to make your selection Line 1 AV Change Use Save to end 4 Press Save key 5 to save the speeddial key to the line specified Note Press and hold a speeddial key to edit that speeddial key If you try to edit a digit key set to Empty or None the phone proceeds to enter the Add a Speeddial Key process For more information about editing a speeddial key see the Aastra 6731i IP Phone User Guide Model 6731i IP Phone Installation Guide 27 Speeddial Key Edit On the 6731i you can edit a speeddial key using the IP Phone UI at Options 5Preferences 5 Speed Dial Edit The following illustration shows the path in the 6731i IP Phone UI for editing a speeddial key
13. age waiting lam AASTRA 6731i 8 keys with LEDs High quality speakerphone HAC handset 900G 6666 Hold key Redial key Goodbye key Keypad 1 Speakerphone key 2 Two call appearance lines 3 Transfer key Volume Control Mute key 4 Conference key 5 Callers List key 6 Options key 4 Model 6731i IP Phone Installation Guide Key Description The following table describes the keys on the 6731i IP Phone Refer to the Aastra Model 6731i User Guide for more information about these keys Keys Key Description Hold key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice redials the last dialed number Goodbye key Ends an active call The Goodbye key also exits an open list such as the Options List without saving changes dJ Volume control key Adjusts the volume for the handset ringer and handsfree speaker See Adjusting the Volume on page 24 for more information 2 lt LET z 4 Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display if there is m
14. and the Aastra Model 6731i User Guide SIP IP Phone Administrator Guide is designed for network administrators system administrators developers and partners who need information on installing this product on an IP network Aastra Model 6731i User Guide explains the most commonly used IP telephone features for an end user These guides along with release notes system updates etc can be downloaded from our Web site at www aastratelecom com 2 Model 6731i IP Phone Installation Guide Phone Parts When you unpack your phone you should ensure that you have all of the following items If any part is missing contact the supplier of your phone o Wall Mount Drilling Template x xXx GORA 0888 el 8008 a Telephone Handset Handset Key Card Wall Mount Cord Drilling Template Telephone Power Ethernet 6731i Installation Screws and Base Desk Adapter Cable Guide CD Anchors for Legs Wall Mounting Optional Accessories Not Included KO PoE Additional Ethernet Cable Power over Ethernet Category 5 5e straight Inline Power Injector through cable A PoE Power over Ethernet inline power injector supplies 48v power to the 6731i IP Phone through the Ethernet Cable on pins 4 amp 5 and 7 amp 8 A Warning Do not use this PoE inline power injector to power other devices Model 6731i IP Phone Installation Guide 3 Key Panel Navigational keys 3 line LCD screen Mess
15. astra Web UI at any time by clicking Log Off The side menu options that display in the Network Status window are dependant on whether you log in as an Administrator or User A longer list of options display in the side menu for an Administrator Reference For more information about using the side menu options in the Aastra Web UI see the Aastra Model 6731i IP Phone User Guide or the Aastra IP Phone Administrator Guide Model 6731i IP Phone Installation Guide 19 suoyd ino A HulZiuwio Snyg IP Phone Features Call Forward Call Forward CFWD on the IP phone allows incoming calls to be forwarded to another destination You can use Call Forwarding in two ways e Set call fowarding for all lines on the phone global call forwarding e Set call forwarding on a per account basis only if your System Adminis trator has enabled multiple accounts on your phone Note To use Call Forwarding on a per account basis contact your System Administrator You can set call forwarding for all the lines on your phone using the Options gt Call Forward menu on the IP Phone UL or at the path Basic Settings 5 Account Configuration using the Aastra Web UI Note The behavior of call forwarding on your phone is dependant on the Call Forward Key Mode parameter setting at the Web UI path Basic Settings 5 Preferences Valid values for this parameter can be Account Phone or Custom However if you only have one account configured on your phone the
16. call forwarding behavior defaults to the Phone setting Using the Phone UI select Options gt Call Forward and use the A and V keys to select a Call Forward Mode All Busy NoAns and then specify a phone number for which to call forward your incoming calls to e All mode forwards all incoming calls to the number you specify e Busy mode forwards the calls to the specified number only if your phone is in the Busy state e NoAns mode forwards the calls to a specified number only if your phone does not answer the incoming calls after a specified number of rings If your System Administrator has enabled multiple accounts on your phone you can configure Call Forwarding on a per account basis Reference For more information about configuring Call Forwarding on your phone see the Aastra 6731i IP Phone User Guide 20 Model 6731i IP Phone Installation Guide Preferences The following paragraphs describe the features you can configure from the Preferences Menu Ring Tone Tone Set Use these options to set the preference of ring tone and call progress tones for your phone e Ring Tone Press the Charge softkey to select one of the five ring tones or silent Use the volume bar to increase or decrease the ringer volume level e Tone Set Press the Charge softkey to select one of the seven predefined tone sets for the phone to play country specific call progress tones such as dial tone ringing tone busy tone congestion tone call wa
17. dials automatically after pressing the speeddial key You can use this feature for numbers that contain long prefixes For example if you had the following speeddial configuration in the Aastra Web UI Key1 Type speeddial Label Europe Office Value 1234567 Line 2 then after you press key 1 on the phone the prefix number displays on the phone screen The phone proceeds to dial the prefix number automatically and pauses for you to enter the remaining phone number using the keypad on the phone You can save up to 7 speeddial numbers on the 6731i You can create speeddial keys using any of the following methods e Using the Aastra Web UI at the paths Operation gt Softkeys and XML Operation gt Programmable Keys Operation gt Speeddial Keys e Using the IP Phone UI at the path Options gt Preferences gt Speeddial Edit e By pressing and holding a programmable or keypad key Reference For more information about creating speeddial keys using the Aastra Web UI see the Aastra 6731i IP Phone User Guide 26 Model 6731i IP Phone Installation Guide Press and Hold Speeddial Key Pressing and holding down a programmable key or keypad key on the phone initiates a speeddial feature Note When creating a speeddial key on a programmable key on the IP Phone UI you must select a programmable key that has no preassigned function key must be set to None Pressing and holding a programmable key or keypad key that currently has
18. dset 12 network 10 power 10 shared network 9 contrast level setting 21 customizing your phone 17 D date setting date 22 setting date format 22 daylight savings 22 delete key 7 25 desk installation 12 direct network connection 8 directory key 7 25 E Ethernet cable 9 10 Ethernet wall jack 8 F features 1 G goodbye key 5 H handset volume 24 handset connecting 12 hold key 5 I indicator light 24 inline power 10 inline power not provided 11 installation desk 12 stand 12 wall 13 installation and setup 8 introduction 1 IP address viewing 23 K key card 16 keys callers list 5 conference 6 delete 7 25 description 5 directory 7 25 goodbye 5 hold 5 line 6 mute 24 navigation 5 options 5 panel 4 programmable 7 25 redial 5 save 7 25 services 7 25 speaker 5 transfer 6 volume control 5 L label card 16 language 22 lights or LEDs MWI 24 speaker 24 status 24 line keys 6 line settings 29 locking phone 23 M MAC address viewing 23 message waiting indicator See MWI mute key 24 MWI 24 N navigation keys 5 O optional accessories 3 options key 5 xapul Model 6731i IP Phone Installation Guide Index 1 Index P V parts 3 volume password user 23 adjusting 24 phone control keys 5 features 1 handset 24 lock 23 ringer 24 optional accessories 3 speaker 24 parts 3 W requirements wall installation 13 phone status 23 warranty limited 31 PoE 3 Web UI using 18 power adapter 10 Power over Internet
19. e Network date if the Timeserver option is enabled It also allows you to enter the date manually Note if you set the date manually the phone does not synchronize the date with a timeserver until the next time it is restarted Language Select a language that you would like your phone to use for displaying prompts and menus Note Supported languages may vary depending on your phone s configuration Contact your System Administrator for a list of available languages 22 Model 6731i IP Phone Installation Guide Phone Status This option allows you to e View your network status including your phone s IP and MAC address e View the LAN and PC port information e View your firmware version e View the Account Status on your phone via the Aastra Web UI only User Password Use this option to change your user password Valid values for entering a password are 0 to 4294967295 integers only symbols and alpha characters are not allowed Default password is an empty string field is blank Administrator Menu This is a System Administrator level only option only and is password protected Contact your System Administrator for more information Restart Phone Use this option to restart your phone if required Phone Lock Use this option to lock the phone from unauthorized users When the phone is locked users are unable to dial from the phone unless it has been unlocked To unlock the phone press the button and enter either t
20. e necessary to repair or replace a defective or malfunctioning telephone set under this warranty the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety 90 days from the date of pick up or the date of shipment to you of the repaired or replacement set or until the end of the original warranty period whichever is later Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession Aastra Telecom shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other equipment This paragraph however shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal family or household purposes This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty and
21. ff hook the phone will automatically select a line for you Line Call Appearance LED Status Description OFF Indicates idle line or no call activity Rapid Flash Indicates ringing on the line Slow Flash Indicates a call is on hold For more information about the Line Call Appearance keys see the Aastra Model 6731i User Guide Model 6731i IP Phone Installation Guide 29 Troubleshooting Solutions Why is the light not coming on with a new Voice Mail Message Your phone system or service provider must provide Visual Message Waiting service for this function to work Check with your system administrator for more information Why is my handset not working Check to ensure that the handset cord is fully connected to both the phone and handset See the section Connecting a Handset on page 12 for information Why is my display blank Ensure that power is being provided to your phone If your Network does not provide Inline power over Ethernet you can obtain an additional accessory the a PoE inline power injector to provide power over Ethernet locally to your phone See the section Connecting to the Network and to Power on page 10 for details Why can I only see one option when the installation guide or user guide says there are more The telephone screen will only show one option at a time To see more press the down arrow button Y Why does the telephone wobble Make sure the cords are r
22. he user or administrator password Note While the phone is locked only emergency number dialing is permitted The default permissible emergency dial plan numbers are 911 999 112 and 110 this dial plan is configurable via the Aastra Web UI at the path Operation 5Phone Lock Hint To quickly lock your phone press the button followed by the G key Model 6731i IP Phone Installation Guide 23 Other Phone Features Adjusting the Volume Pressing the volume button CS JS adjusts the receiver speaker and ringer volume e To adjust the ringer volume leave the handset in the cradle and press the volume button QED while there is no active call There are 10 settings for the ringer including Off the display will temporarily indicate the current ringer volume setting e To adjust the handset volume lift the handset and press the volume but ton ELE while the handset is off hook The handset will remain at this volume until it is adjusted again e To adjust the speaker volume press the volume button LE while the speaker is activated activate the speaker by pressing 4 ensure handsfree speakerphone audio mode is set The speaker will remain at this volume until it is adjusted again Status Lights LEDs The speaker LED beside the 47 key and the Message Waiting Indicator MWI LED on the top right of your phone provide visual indications of your phone s status Speaker LED Speaker LED Status Descr
23. hone s IP address or host name into the address field and press lt Enter gt The following logon screen displays Connect to 10 50 10 22 HE Connect to 10 50 10 22 HE 10 50 10 22 gt The server 10 40 50 40 at Aastra 67311 requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection User name v Password Remember my password 2 Atthe prompt enter your username and password and click Ce 18 Model 6731i IP Phone Installation Guide The Network Status window displays for the IP phone you are accessing Note For a user the default user name is user and the password field is left blank P ETRA Status System Information Network Status Operation ne Attribute LAN Port PC Port hone Enge Link State Up Down Programmable Keys Negotialon ka paa Ben Speed 100M 10Mbj Ei pes ps ps er Duplex Full Half Preferences Account Configuration MAC Address 00 08 5D 16 11 34 Hardware Information Attribute Value Platform 6731 Revision 0 Firmware Information Attribute Value Firmware Version 220 154 Firmware Release Code sip Boot Version 1101217 DateTime Feb 9 2008 02 07 51 SIP Status Line SIP Account Status Backup Registrar Used 1 999555121 2 proxy com Registered Yes 2 999555121 2 proxy com Registered Yes 3 999555121 2 proxy com Registered Yes 3 You can logout of the A
24. hone User Guide for more information Preferences Tones V V Ring Tone v v Tone Set v V Contrast Level v Speeddial Edit v v Live Dialpad v Time Zone v Time and Date v Time Zone v Daylight Savings Y Time Format V V Date Format v V Time Server Password Password Time Server 1 protected protected Time Server 2 Time Server 3 Set Time Y Set Date v Language v v Phone Status IP amp MAC Addresses v V LAN Port V V PC Port V V Firmware Info V v User Password V V Administrator Menu Administrator option only Password protected Restart Phone V V Phone Lock V V Model 6731i IP Phone Installation Guide 17 hone izing your p Custom Accessing Your Options via the Phone UI 1 Press the Options key on the phone to enter the options list 2 To go to an Option use A and Y to scroll through the list or press the number corresponding to the Option Press the Show softkey the gt button or press the digit number of the corresponding option to select an option Use the softkeys to change a selected option Press the Done softkey at any time to exit the option and save the change 6 Press the Cancel softkey the lt button or the Goodbye key at any time to exit without saving changes Accessing Your Options via the Aastra Web UI You can use the following procedure to access the phone options using the Aastra Web UI NN Aastra Web UI 1 Open your web browser enter the p
25. installed and running with a SIP account created for the 6731i phone e Access to a Trivial File Transfer Protocol TFTP File Transfer Protocol FTP Hypertext Transfer Protocol HTTP server or Hyper Text Trans fer Protocol over Secure Sockets Layer SSL HTTPS e Ethernet Fast Ethernet LAN 10 100 BaseT e Category 5 5e straight through cabling e Power source For Ethernet networks that supply in line power to the phone IEEE 802 3af For power use the Ethernet cable supplied to connect from thephone directly to the network for power No 48v AC power adapter required if using Power over Ethernet For Ethernet networks that DO NOT supply power to the phone For power use the 48V AC Power Adapter included to connect from the DC power port on the phone to a power source Or optional For power use a Power over Ethernet PoE power injector or a PoE switch A PoE power injector is available as an optional accessory from Aastra Telecom Contact your Administrator for more information Model 6731i IP Phone Installation Guide 1 About This Guide This manual describes how to physically set up your new 6731i IP Phone Not all features listed are available by default and some may depend on your phone system or service provider Contact your system administrator if you have any questions on what features and services are available to you on your system This guide complements the SIP IP Phone Administrator Guide
26. iption ON solid Indicates a call is on Speaker speakerphone Rapid Flash Indicates the call is muted Press 87 to take the call off mute Message Waiting Indicator MWI MWI LED Status Description Slow Flash Indicates you have a message s Rapid Flash Indicates you have an incoming call Even Flash Indicates one or more calls are on hold Call Timer e When you make or answer a call the Timer shows the elapsed time of the call 24 Model 6731i IP Phone Installation Guide Programmable keys There are 8 hard keys on the 6731i phone located at the top of the front panel display Keys 5 and 6 SAVE and DELETE keys can be made programmable by the System Administrator Keys 1 2 3 4 7 and 8 are fully programmable keys The following are the default functions for the programmable keys on the 6731i IP phone Default pai Key Function Description 1 None 2 None 3 None 4 None 5 SAVE Allows you to save numbers and or names preconfigured tO the Directory Using this key you enter the number name and line or speeddial key to record in the Directory List Note The SAVE key must be made configurable by the System Administrator before it can be changed 6 DELETE Allows you to delete entries from the preconfigured Directory List and Callers List Must enter the Directory or Callers list and select an entry then press twice to delete entry Note The DELETE key
27. iting tone and ringing cadence Contrast Level Use this option to set the preference of contrast level for your phone e Contrast Level Use the Change softkey to cycle through eight contrast settings which brighten or darken the display Speeddial Edit Use this option to create and edit keys that allow you to dial a number quickly by pressing the speeddial key You can program a speeddial key to speeddial outside numbers dial directly to another person s line or extension or set up to quickly access features such as Caller ID 469 Voicemail Reference For more information about creating speeddial keys on your phone see the Aastra 6731i IP Phone User Guide Live Dialpad This option turns the Live Dial Pad mode ON or OFF With live dial pad ON the phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed With live dial pad OFF if you dial a number while the phone is on hook lifting the receiver or pressing the X initiates a call to that number Press the Change softkey to turn ON or OFF the dial pad mode Availability of feature dependant on your phone system or service provider Model 6731i IP Phone Installation Guide 21 Time and Date Use these options to set the local time on the phone Depending upon the configuration the time you specifiy here may be overwritten by the time specified by your System Administrator for your network Contact your System Administrator
28. marked as indicated in the following illustration 3 On the PoE power injector connect an additional Ethernet cable into the network port as indicated in the following illustration 4 Plug the other end of the Ethernet cable into the network jack on the wall 5 Plug the PoE power injector into a power outlet PoE Power injector if Inline power or the power adapter are not provided Network Jack Power Outlet To Network Jack Note You should connect the power supply to a surge protector or power bar All Ethernet cables used must be minimum category 5 5e straight through cables such as the cable provided with your phone Model 6731i IP Phone Installation Guide 11 Connecting a Handset Turn the phone over and locate the handset jack marked Insert one end of handset cord into the jack until it clicks into place Then route the handset cord through the groove as shown in the illustration below Attach the handset to the other end of the handset cord a BR o s a To Handset Desk or Wall Installation Install on the Desk The desk
29. must be made configurable by the System Administrator before it can be changed 7 DIRECTORY Displays up to 200 names and phone preconfigured numbers stored in alphabetical order 8 SERVICES Accesses enhanced features and services preconfigured through the Services menu These keys can also be set up to quickly access features such as Call return 69 or Voicemail Note Quick access features like Call return and Voicemail must first be configured on your PBX in order to work on your phone See your system administrator for more information You must use the Aastra Web UI to configure the programmable keys For more information about programming keys with other functions on the 6731i IP phone see the Aastra Model 6731i User Guide Model 6731i IP Phone Installation Guide 25 Creating a Speeddial Key The normal function of the speeddial option allows you to dial a number quickly by pressing a configured speeddial programmable key or keypad key You can program the keys on the 6731i to speeddial outside numbers dial directly to another person s line or extension or set up to quickly access features such as Caller ID 69 Voicemail Note You can use a speeddial key while on an active call by placing the active call on hold first and then pressing the speeddial key Speeddial Prefix The speeddial feature also allows you to specify a preset string of numbers followed by a that the phone
30. ore than 1 line of status text messages These buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances While in the Options List these keys allow you to exit or enter the current option When you are editing entries on the display pressing the LEFT arrow key erases the character on the left pressing the RIGHT arrow key sets the option Speaker key Transfers the active call to the speaker allowing handsfree use of the phone Options key Accesses services and options to customize your phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the administrator only options E A Callers List key Accesses the last 200 calls received Model 6731i IP Phone Installation Guide 5 Keys Key Description Conference key Begins a conference call with the active call Transfer key Transfers the active call to another number Line Call Appearance keys Connect you to a line or call The Aastra 6731i IP phone supports 2 line keys each with LED indicator lights HG O E LI 6 Model 6731i IP Phone Installation Guide Key Description Programmable keys 8 Top Keys all 8 keys are programmable Note Keys 5 and 6 are designated as the SAVE and DELETE keys res
31. outed properly through the back of the phone as indicated in the section Connecting a Handset on page 12 Check that the leg stands have been properly snapped into place Since the legs can be oriented in two different ways and in two different positions to offer four different phone viewing angles check that both legs are oriented in the same direction and in the same position on either side of the phone What is a programmable key There are 8 top hard keys programmable up to 8 functions located at the top of the front panel These are keys that you can set to perform specific functions and access enhanced services provided by third parties for example XML applications See the section Programmable keys on page 25 or refer to your Aastra Model 6731i User Guide for more information 30 Model 6731i IP Phone Installation Guide Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one 1 year period from the date of original purchase If there is a defect or malfunction Aastra Telecom shall at its option and as the exclusive remedy either repair or replace the telephone set at no charge if returned within the warranty period If replacement parts are used in making repairs these parts may be refurbished or may contain refurbished materials If it is necessary to replace the telephone set it may be replaced with a refurbished telephone of the same design and color If it should becom
32. pectively These keys must be made configurable by the System Administrator before they can be changed The following are the default functions for the programmable keys on the 6731i IP phone 1 None 2 None 3 None 4 None 5 SAVE Allows you to save numbers preconfigured and or names to the Directory Using this key you enter the number name and line or speeddial key to record in the Directory List 6 DELETE Allows you to delete entries preconfigured from the Directory List and Callers List Must enter the Directory or Callers list and select an entry then press twice to delete entry 7 DIRECTORY Displays up to 200 names preconfigured and phone numbers stored in alphabetical order 8 SERVICES Accesses enhanced features preconfigured and services through the Services menu Note For more information about configuring the SAVE and DELETE keys contact your System Administrator Note For more information about programming keys to perform specific functions see the Aastra 67311 IP Phone User Guide Model 6731i IP Phone Installation Guide 7 Installation and Setup The 6731i IP Phone can be setup to share a network connection with another network device Power can be provided by the supplied power adapter or by an 802 3af compliant network power source or with a PoE inline power injector optional accessory If your System Administrator has already setup your phone please refer to
33. serting the legs on the clip into the square hole on the handset This allows the handset to rest in the cradle in a vertical position without slipping off when the phone is installed on the wall Clip Square Hole on Handset Model 6731i IP Phone Installation Guide 15 dnj5s pue uonejje suj Inserting the Key Card This card contains the label identification spaces for 8 programmable keys 1 Remove the logo plate from the top front panel of the telephone by gen tly pressing down and sliding upward 2 Slide the card into the programmable key card slot on the top front panel of the telephone using the display slots for alignment Ensure the tabs are sticking out for future removal of the card 3 Gently slide the logo plate back in place covering the paper tabs Logo Plate 16 Model 6731i IP Phone Installation Guide Customizing your phone There is a list of configuration options accessed by pressing the 3 button on the phone You can also access some of these options via the Aastra Web ULI The following table indicates the options and the method you can use to access these options on your phone Access from Access from Phone Option Phone UI Aastra Web UI Call Forward Screenname V V All Off V V All On V V Note The menus that display for Call Forward are dependant onthe Call Forward Mode set on the phone Default is Account mode See your Aastra 6731i IP P
34. the Aastra 6731i User Guide for call handling information or contact your System Administrator Direct or Shared Network Connection The phone can be set up as a direct network connection to the Ethernet wall jack or as a shared network connection as a pass through if connecting the phone to a computer or another network device Direct Network Connection Located at the top of the phone are two fully switched 10 100 BaseT Ethernet cable ports The port marked with LAN is used to connect the phone to the network as well as provide power to your phone if required See Connecting to the Network and to Power on page 10 for more information A Power Adapter Connection To Network Network Jack if Inline power provided paang do not install the power adapter Separate Network a Other Network Devices 8 Model 6731i IP Phone Installation Guide Shared Network Connection To connect a network device such as a computer to the phone connect an Ethernet Cable into the network port on the top of the phone marked with PC Plug the other end of the Ethernet cable into the network jack on the network device you are sharing the network connection with N Network Device Power Adapter Connection N Network Jack Bhernet if Inline power provided Cables do not install the
35. the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties expressed or implied including warranties or fitness for particular purpose and merchantability Warranty Repair Services Should the set fail during the warranty period In North America please call 1 800 574 1611 for further information Outside North America contact your sales representative for return instructions You will be responsible for shipping charges if any When you return this telephone for warranty service you must present proof of purchase After Warranty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charge You are responsible for all shipping charges For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside North America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally authorized This restriction applies during and after the warranty period Unauthorized repair will void the warranty Model 6731i IP Phone Installation Guide 31 A accessories optional 3 administrator menu 23 C call forward 20 call timer 24 callers list key 5 conference key 6 connecting direct network 8 han
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