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3Com 3CDSG8 Switch User Manual
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1. INTRODUCTION About This Guide Thank you for purchasing the 3Com OfficeConnect Managed Gigabit Switch This high quality Gigabit Ethernet Switch is an easy efficient way of creating or expanding an existing network and managing it centrally The Switch s Gigabit ports provide sup port for bandwidth intensive applications and allow high speed connections to servers and to the rest of the network An example configuration is shown in Figure 1 GreenConnect Your OfficeConnect Gigabit Switch employs a number of initiatives to ensure your product uses the least amount of power possible 1 High Efficiency Power Adapter The Power Adapter is a model specially designed to meet the Energy Star require ments for operating efficiency and also very low standby power when not connected to the switch These two features ensures your power adapter now uses substantially less power than a conventional linear adapter 2 Energy Saving Modes Your OfficeConnect Gigabit Switch employs the latest technology to minimise the amount of power it consumes When a port on the switch is not connected to a cable or the link partner is turned off or removed the switch reduces the power on that port until it is connected again Also the switch detects the length of cable connected to its port and optimizes the power on the port to reach the end device Thus for shorter cables lengths it will reduce the power output thereby achieving further reduct
2. 3 Remove any connections in the Switch and locate it over the screw heads When in line gently push the Switch on to the wall and move it downwards to secure Mounting Instructions for Wood Walls 1 Make two holes 150 mm 5 9 in apart 2 Fix two suitable screws directly into the wall leaving their heads 3 mm 0 12 in clear of the wall surface The screws should be at least 20 mm 0 75 in long 3 Remove any connections in the Switch and locate it over the screw heads When in line gently push the Switch on to the wall and move it downwards to secure A CAUTION When making connections be careful not to push the Switch up and off the wall Wall mounting template 150mm apart E I 2 A EE ES Le Y O D O m 2 SETTING UP FOR MANAGEMENT Your Switch can operate in its default state that is you can install it and it will work straight away plug and play However to make full use of the features offered by the Switch and to change and monitor the way it works you have to access the manage ment software that resides on the Switch This is known as managing the Switch Managing the Switch can help you to improve the efficiency of the Switch and there fore the overall performance of your network IP Configuration When the switch is powered up and connected to a network the switch will obtain an address from the DHCP server If there is no DHCP server available the switch will use a de
3. for a connected switch default or specifying an IP range Note that specifying a large range may take some time for the search to complete Once your Switch or Switches have been located you will be presented with a list Select the switch to which you want to connect and click on Open Your default Web browser will open and connect to the home page of the Switch 3Com Detect v1 1 Welcome This application wil help you to find and Leds you to configure your Plesse select the network interface that your product ls 3 CONNECTING WORKSTATIONS Twisted Pair TP Cables Cables can be shielded screened or unshielded Cables must be Category 5 or above 3Com recommends Category 5E or 6 cable for Gigabit connections The maximum length you can use is 100 m 328 ft Twisted Pair TP cable is very easy to use To connect a TP cable simply slot the con nector into the relevant RJ 45 Port When a connector is fully in its latch locks into place To disconnect the cable push the connector latch in and remove it When one end of a TP cable is connected to the Switch and the other end is connect ed to the network interface card of a workstation or other device the Switch will automatically detect whether a straight through or crossover cable is being used and will compensate if required The units will then autonegotiate to determine the fastest j possible link speed between them This may take a fe
4. s Re RE Tee mode ous lee ce te 0 to 95 0 0 00 non condensing humidity puplex Width 225 mm 8 08 in gt ABOUT YOUR SWITCH OfficeConnect Managed Gigabit Switch Front 1 ower LED reen Indicates that the Switch is receiving power from the power adapter If the LED is off there may be a problem with the adapter Refer to Problem Solving F 2 Status LED o This LED is used to indicate the status of the system When this LED is green and not fla hing the system is operating normally When the switch is booting up and during firmware upgrades the LED will flash green If the system has failed the Power On Self Test POST the LED will illuminate yellow 3 Module Active LED sex Green Ea This LED is used to indicate that an SFP module is inserted and is active 4 Eight Port Status LEDs Green 1000 Mbps link Yellow 10 or 100Mbps link If the LED is on the link between the port and the next piece of equipment is OK If the LED is flashing the link is OK and data is being transmitted or received If the LED is off nothing is connected or the connected device is turned off or there is a problem with the connection refer to the Problem Solving section 5 Duplex LEDs Green 10 100 1000 Mbps full duplex Off 10 100 Mbps half duplex OfficeConnect Managed Gigabit Switch Rear t 8 7 6 5 4 3 e 1 f 6 Power Adapter Socket O
5. Bestimmungen des jeweiligen Landes entspricht Die Netzsteckdose muss 12VDC 1A minimal haben und die Polarit t des Netzanschlusses muss der Kennzeichnung auf dem Ger t entsprechen Warnung Nehmen Sie vor dem Transport des Ger tes den Netzadapter ab Warnung Dieses Ger t arbeitet gem IEC 60950 1 mit Schutzkleinspannung SELV Safety Extra Low Voltage Dieser Schutz bleibt nur erhalten wenn die angeschlossene Anlage ebenfalls ber SELV verf gt Warnung RJ 45 Anschluss Dies sind abgeschirmte RJ 45 Datenbuchsen Sie k nnen nicht als herk mmliche Standardtelefonbuchsen verwendet werden und verbinden das Ger t nicht mit einer herk mmlichen Telefonanlage oder einem ffentlichen Telefonnetz Schlie en Sie an diese Buchsen nur RJ 45 Datenanschl sse Netzwerktelefonieanlagen oder Netzwerktelefone an An diese Datenbuchsen k nnen abgeschirmte oder nicht abgeschirmte Stecker angeschlossen werden CD Importanti informazioni di sicurezza Awertenza Queste awertenze precisano le direttive da seguire per la d sicurezza personale Conformarsi con la massima attenzione a quanto precisato Leggere con attenzione le informazioni relative alla sicurezza prima di procedere all installazione o alla rimozione dell unit o a qualsiasi intervento di manutenzione ZA Avvertenza E necessario prestare la massima attenzione durante l instal y lazione e la rimozione dell unita ZA Avvertenza Per garantire la p
6. preferred web browser to connect to the Switch User Interface Use the same username to log in 6 If you want to manually assign an IP address enter the following commands IP dhcp disable and press Return IP Setup lt IP Address gt lt ipmask gt lt gateway gt and press Return For example IP Setup 192 168 1 2 255 255 255 0 192 168 1 1 You can now direct the web browser at the 192 168 1 2 address Using the 3Com Switch Detect Application 1 On the computer that is connected to your Switch either directly or on a network that is on the same subnet insert the CD ROM into its CD drive If you have autorun enabled you will be presented with a menu showing the contents of the CD ROM Select the 3Com Detect Application link to install the utility Follow the onscreen instructions If the auto run program does not start you should browse to your CD ROM drive go to the switch detect directory and double click on setup exe Follow the prompts that will take you through the installation process Once installed the 3Com Switch Detect Application can be accessed from the Windows Start Programs list When the 3Com Detect application starts you will be see the Welcome Screen see below If the computer has multiple network adapters select the adapter that connects the computer to the network or Switch click Next You will then be offered the choice of searching the same subnet that your PC is on
7. provides information required under the following Chinese legislation Management methods for Controlling Pollution by Electronic Information Products No 39 also know as China RoHS OBTAINING SUPPORT FOR YOUR PRODUCT 3Com offers product registration case management and repair services through eSupport 3com You must have a user name and password to access these services which are described in this appendix Register Your Product to Gain Service Benefits To take advantage of warranty and other service benefits you must first register your product at http eSupport 3com com 3Com eSupport services are based on accounts that are created or that you are authorized to access Solve Problems Online 3Com offers the following support tool e 3Com Knowledgebase Helps you to troubleshoot 3Com products This query based interactive tool is located at http knowledgebase 3com com It con tains thousands of technical solutions written by 3Com support engineers Purchase Extended Warranty and Professional Services To enhance response times or extend your warranty benefits you can purchase value added services such as 24x7 telephone technical support software upgrades onsite assistance or advanced hardware replacement Experienced engineers are available to manage your installation with minimal disrup tion to your network Expert assessment and implementation services are offered to fill resource gaps and ensure the success
8. revise any documentation supplied with this product and to make changes in content from time to time without obligation on the part of 3Com Technologies to provide notification of such revision or change 3Com Technologies provides any documentation supplied with this product without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in any documentation supplied with this product at any time If there is any software on removable media described in any documentation supplied with this product it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then any documentation supplied with this product and the software described therein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or
9. 0880 14 Country Telephone Number Taiwan 00801 444 318 Thailand 001 800 441 2152 Pakistan Call the U S direct by dialing 00 800 01001 then dialing 800 763 6780 Sri Lanka Call the U S direct by dialing 02 430 430 then dialing 800 763 6780 y Vietnam Call the U S direct by dialing 1 201 0288 then dialing 800 763 6780 7 You can also obtain non urgent support in this region at this email address E apr_technical_support 3com com A Or request a return material authorization number RMA by FAX using this number a 61 2 9937 5048 or send an email at this email address A ap_rma_request 3com com Country Telephone Number Europe Middle East and Africa Telephone Technical Support and Repair From anywhere in these regions not listed below call 44 1442 435529 From the following countries call the appropriate number Austria 0800 297 468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0800 182 1502 Hungary 06800 12813 Ireland 1800 553 117 Israel 180 945 3794 Italy 800 879489 Luxembourg 800 23625 Netherlands 0800 0227788 Norway 800 11376 Poland 00800 4411 357 Portugal 800 831416 Russia 88005558588 Saudi Arabia 800 8 445 312 South Africa 0800 995 014 Spain 900 938 919 Sweden 020 795 482 Switzerland 0800 553 072 Ane Country Telephone Number U A E 04 3908997 U K 0800 096 3266 You can also obtain support in this region using this URL http emea 3com com supp
10. 8 2112 Nicaragua AT amp T 800 998 2112 Panama AT amp T 800 998 2112 Paraguay AT amp T 800 998 2112 Peru AT amp T 800 998 2112 Puerto Rico AT amp T 800 998 2112 508 323 6234 AT amp T 800 998 2112 Rest of Latin America St Kitts Nevis St Lucia AT amp T 800 998 2112 St Vincent AT amp T 800 998 2112 Suriname AT amp T 800 998 2112 Trinidad and Tobago AT amp T 800 998 2112 Turks and Caicos AT amp T 800 998 2112 Uruguay Montevideo AT amp T 800 998 2112 Venezuela AT amp T 800 998 2112 Virgin Islands AT amp T 800 998 2112 You can also obtain support in this region in the following ways Spanish speakers enter the URL http lat 3com com lat support form html Portuguese speakers enter the URL http lat 3com com br support form html English speakers in Latin America should send e mail to lat_support_anc 3com com Country Telephone Number US and Canada Telephone Technical Support and Repair All locations _ All 3Com products _ 1 800 876 3266 COPYRIGHT AND TRADEMARKS 3Com Corporation Corporate Headquarters 350 Campus Drive Marlborough MA 01752 3064 Copyright 2008 3Com Corporation All rights reserved Copyright No part of any documentation supplied with this product may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Technologies reserves the right to
11. Only connect RJ 45 data connectors network telephony systems or net work telephones to these sockets Either shielded or unshielded data cables with shielded or unshielded jacks can be connected to these data sockets ZX VORSICHT RJ 45 Portes Diese Portes sind gesch tzte Datensteckdosen Sie d rfen weder wie normale traditionelle Telefonsteckdosen noch f r die Verbindung der Einheit mit einem traditionellenm privatenm oder ffentlichenm Telefonnetzwerk gebraucht werden Nur RJ 45 DatenanscluBhl sse Telefonnetzsysteme oder Netztelefone an diese Steckdosen anschlie en Entweder gesch tzte oder ungesch tzte Buchsen d rfen an diese Datensteckdosen angeschlossen werden IN AVERTISSEMENT Prises RJ 45 blind es Ces prises ne peuvent servir comme prises telephone standard et ne permettent pas la connexion de l appareil un systeme PBX ni a un r seau t l phonique public N y branchez que des prises RJ 45 m les adapt es ou des syst mes de r seaux t l phoniques Il est possible d y brancher des cables blind s ou non comportant des prises de type Jack blind es ou non 1 POSTIONING YOUR SWITCH Safety Information AN WARNING Please read the Important Safety Information section in the Support and Safety Information sheet before you start AN VORSICHT Bitte lesen Sie den Abschnitt Wichtige Sicherheitsinformationen sorgf ltig durch bevor Sie das Ger t einschalten A AVERTISSEMENT Veuillez lire atte
12. appareil Avertissement Cet appareil fonctionne tr s basse tension de s curit SELV Safety Extra Low Voltage conform ment la norme IEC 60950 1 Pour ce faire le mat riel auquel il est connect doit galement fonctionner sous SELV Avertissement Ports RJ 45 s agit de connecteurs de communication de donn es blind s RJ 45 Il n est pas possible de les utiliser comme prises t l phoniques classiques ni de connecter l appareil un standard t l phonique classique ou un r seau t l phonique public Seuls des connecteurs de r seau de donn es RJ 45 des syst mes de t l phonie en r seau ou des t l phones r seau peuvent y tre branch s Vous pouvez y brancher des c bles pour r seau de donn es blind s ou non pourvus de prises jack blind es ou non aux extr mit s CD Wichtige Sicherheitsinformationen Warnung Warnhinweise enthalten Anweisungen die Ihrer pers nlichen Sicherheit dienen Befolgen Sie all diese Anweisungen mit gr ter Sorgfalt Lesen Sie unbedingt die folgenden Sicherheitsinformationen bevor Sie eine Installation oder Entfernung des Ger tes vornehmen bzw Wartungen Instandhaltungen durchf hren Warnung Bei der Installation und Entfernung des Ger tes ist mit u erster Sorgfalt vorzugehen Warnung Um die bereinstimmung mit den internationalen Sicherheitsstandards zu gew hrleisten darf dieses Produkt nur mit einer Stromversorgung betrieben werden die den
13. as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation supplied to you in connection with this product Trademarks Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com the 3Com logo and OfficeConnect are registered trademarks of 3Com Corporation All other company and product names may be trademarks of the respective companies with which they are associated Please e mail any comments about this document to 3Com at pddtechpubs_comments 3Com com Please include the document title part number and if appropriate the page number 3Com Corporation Corporate Headquarters 350 Campus Drive Marlborough MA 01752 3064 Copyright 2008 3Com Corporation All rights reserved 3Com the 3Com logo and OfficeConnect are registered trademarks of 3Com Corporation Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation All other company and product names may be trademarks of their respective companies Part Number 10016797 Rev CA Issued August 2008
14. as a TP cable connected After connection it may take several seconds for the Port Status LEDs to illuminate The Port Status LED should turn Green or Yellow for each port that is connected If the Port Status LED is not lit after several seconds ensure that the connected device is powered on that the TP cable is not damaged and that it is correctly inserted at both ends You may find that a TP cable works when connected to the Switch but does not work if disconnected from the Switch and connected to another device This may be because the other device does not have the automatic MDI MDIX feature Support and Satety Information Important Safety Information WARNING Warnings contain directions you must follow for your personal safety Follow all directions carefully You must read the following safety information before carrying out any installation or removal of the unit or any maintenance procedures ZX WARNING Exceptional care must be taken during installation and removal of the unit ZA WARNING To ensure compliance with international safety standards this prod uct must only be used with a power supply that is approved in the country of use The power supply output must be 12VDC 1A minimum and the polarity of the pou Supply output connector must comply with the marking on the unit WARNING Disconnect the power adapter before moving the unit A WARNING This unit operates under SELV Safety Extra Low Voltage condit
15. efer to http www 3com com environment index html ICES Statement This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada CE Statements Europe EU Representative 3Com Europe Limited Peoplebuilding 2 Peoplebuilding Estate Maylands Avenue Hemel Hempstead Hertfordshire HP2 ANW United Kingdom me Qc complies with the European Low Voltage Directive 73 23 EEC as amended by European Directive 93 68 EEC and EMC Directive 2004 108 EC Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures A copy of the signed Declaration of Conformity can be downloaded from the Product Support web page at http www 3com com Also avallable at http support 3com com doc 3CDSG8 pdf China RoHS BTE m5 Ris ER TA 39 5 X ARE RoHS AB HERMANITA 8 Pb Cd 3 Hg FS CV ZRK PBB SiR R PBDE ETME KREE x O O O O O NE x O O O O O BIRAM x O O O O o MME S ERAR EH x O O O O O HAINE RE SAG x O O O O O O RIMAS A SIA ATARI PAB HE S T 11363 2006 HARE RTPR BRUT x RRBASA A UE DAA AMAR RM FREIE EH SJ T 11363 2006 REMER ER gt 7 aD R RBI 2002 95 EC AYALIE F RIFLRZACSACMBAAESA S T 11363 2000 PRENASA SWRA SEK o Ite an TARA LME HER RRA ARIE E EART e The above table
16. fault IP address of 169 254 xx yy where xx and yy are the last two bytes of the MAC address This default IP address is also printed on the label attached to the underside of your switch Before you can manage your switch you will need to determine it s IP address to allow a web browser to connect to it You can do this either by connecting your workstation to the console interface using the cable supplied or using the 3Com Switch Detect application that can be found on the CD that was supplied with the Switch Please follow the instructions below to determine and or configure the IP address of your switch Using the Console Interface 1 Connect the DB 9 to RJ 45 serial cable between your workstation to it s COM port and the Switch Take care not to connect it to a data port on the Switch 2 Using a terminal emulator program for example HyperTerminal connect to the appropriate COM port on the workstation and ensure the following parameters are set 38400 baud 8 data bits no parity 1 stop bit and no flow control 3 If the Switch is not already powered up power it up now and wait for the boot up sequence to complete 4 When the boot up sequence is completed you will be presented with a login prompt The default username is admin No password is required 5 To show the IP address the switch is using enter IP status and press Return The switch will display the IP address the switch is using This address can now be used in your
17. i usuwania urz dzenia lub jakichkolwiek czynno ci konserwacyjnych nale y zapozna si z instrukcjami bezpiecze stwa Warning Podczas monta u lub demonta u urz dzenia nale y pracowa z wyj tkow uwag Warning Aby zapewni zgodno z mi dzynarodowymi standardami bezpiecze stwa produkt nale y wy cznie u ywa w po czeniu z zasilaczem zatwierdzonym w danym kraju Gniazdo zasilania musi mie parametry 12VDC 1A minimum a biegunowo z cza wyj ciowego musi by zgodna z oznaczeniami na urz dzeniu Warning Przed przeniesieniem urz dzenia nale y od czy zasilacz Warning Urz dzenie dziata w warunkach SELV obw d bezpiecznego niskiego napi cia zgodnie z norm IEC 60950 1 Warunki te s jednak zagwarantowane wytacznie wtedy gdy sprz t do kt rego pod czone jest urz dzenie r wnie pracuje w obwodzie SELV Z Warning Porty RJ 45 Sa to ekranowane gniazda RJ 45 do danych Nie sa przeznaczone do u ycia jako standardowe gniazda telefoniczne lub do pod czenia urz dzenia do PBX lub publicznej sieci telefonicznej Do tych gniazd wolno pod cza wy cznie wtyki RJ 45 danych system w telefonii sieciowej lub telefon w sieciowych Do tych gniazd mo na pod cza kable danych ekranowane lub nieekranowane z ekranowanymi lub nieekranowanymi wtykami ENVIRONMENTAL STATEMENTS REGULATORY NOTICES It is the policy of 3Com Corporation to be environmentally friendly in all o
18. iena conformit con glistandard di sicurezza lt internazionali il prodotto deve essere utilizzato con un alimentazione approvata nello specifico paese di utilizzo l uscita dell alimentazione deve essere 12V DC 1A minimo e la polarit del connettore dell uscita dell alimentazione dovr conformarsi con la marcatura riportata sull unita Avvertenza Scollegare l adattatore di alimentazione prima di spostare l unit Awertenza Quest unita funziona in condizioni SELV Safety Extra Low Voltage conformemente a IEC 60950 1 Tali condizioni potranno essere man tenute solo se l apparecchiatura a cui collega funziona similmente in condizioni SELV Avvertenza Porte RJ 45 Si tratta di prese dati schermate RJ 45 Non potranno essere utilizzate come prese telefoniche tradizionali o per collegare l unit ad una normale rete PBS o telefonica pubblica Collegare a queste prese solo connettori RJ 45 sistemi di telefonia in rete o telefoni in rete A queste prese dati potranno essere collegati cavi dati schermati o meno con jack schermati o meno j Informacion de seguridad importante ZA Advertencia Las advertencias contienen instrucciones que debe seguir para su seguridad personal Siga todas las instrucciones atentamente Debe leer la siguiente informaci n de seguridad antes de llevar a cabo la instalaci n o extracci n de la unidad o cualquier procedimiento de mantenimiento ZA Advertencia Se debe extrema
19. ion Telephone Technical Support and Repair To obtain telephone support as part of your warranty and other service benefits you must first register your product at http eSupport 3com com When you contact 3Com for assistance please have the following information ready e Product model name part number and serial number e A list of system hardware and software including revision level e Diagnostic error messages e Details about recent configuration changes if applicable To send a product directly to 3Com for repair you must first obtain a return materials authorization number RMA Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened at the sender s expense If your product is registered and under warranty you can obtain an RMA number online at http eSupport 3com com First time users must apply for a user name and password Telephone numbers are correct at the time of publication Find a current directory of 3Com resources by region at http csoweb4 3com com contactus Country Telephone Number Asia Pacific Rim Telephone Technical Support and Repair Australia 1800 075 316 Hong Kong 2907 0456 India 000 800 440 1193 Indonesia 001 803 852 9825 Japan 03 3507 5984 Malaysia 1800 812 612 New Zealand 0800 450 454 Philippines 1800 144 10220 or 029003078 PR of China 800 810 0504 Singapore 800 616 1463 South Korea 080 698
20. ion in power consumption You can be confident that your Switch will be taking the least amount of power but still providing the performance that you have come to expect from OfficeConnect The Switch is compact and attractively designed for desktop use It can be used with other units in the OfficeConnect family which include Cable DSL gateways wireless devices Fast Ethernet and Gigabit Ethernet switches The OfficeConnect family is a fully integrated system enabling you to share computer resources and take advantage of new technologies as your network grows Your Package Contains OfficeConnect Switch Power adapter for use with the Switch Four rubber feet This Installation Guide including Support and Safety Information CD Containing a User Guide and Application software Warranty flyer About This Guide This guide will use the Am Switch when referring to the OfficeConnect managed Gigabit Switch DIMENSIONS AND STANDARDS Dimensions and Operating Conditions Standards Functional Safety EMC Environmental ISO 8802 3 IEEE 802 3 802 3u UL 60950 1 EN 60950 T CSA 22 2 60950 1 IEC60950 A EN 55022 Class A EN 55024 17 FCC Part 15 Class A ICES 003 Class A EN 60068 IEC 68 Refer to Regulatory Notices in the Support and Safety Information Section Managed Gigabit Switch 8 7 64W 26 1 BTU hr power requriement Height 27 mm 1 06 in 0 to 40 C 32 to 105 F operating temperature
21. ions according to IEC 60950 1 The conditions are only maintained if the equipment to Ww ich it is connected also operates under SELV conditions Vs ZN WARNING RJ 45 Ports These are shielded RJ 45 data sockets They cannot be used as standard traditional telephone sockets or to connect the unit to a tradi tional PBX or public telephone network Only connect RJ 45 data connectors net workstelephony systems or network telephones to these sockets gt Either shielded or unshielded data cables with shielded or unshielded jacks can be connected to these data sockets Consignes de s curit importantes Avertissement Ces avertissements sont respecter pour votre s curit Lisez les attentivement Vous devez imp rativement lire les consignes de s curit suivantes avant de proc der l installation ou la d sinstallation du mat riel ou a toute activit d entretien A Avertissement L installation et la d sinstallation du mat riel n cessite une vigilance exceptionnelle A Avertissement Pour tre conforme aux normes de s curit internationales ce produit doit tre utilis exclusivement avec une alimentation aux normes du pays d utilisation La sortie de l alimentation doit tre de 12 V continus 1A minimum et les polarit s du connecteur de sortie doivent co ncider avec les indications figurant sur l appareil Avertissement Coupez syst matiquement l adaptateur secteur avant de d placer l
22. nly use the power adapter that is supplied with the Switch 7 SFP Port 1000BaseLX 3CSFP92 and 1000BaseSX 3CSFP91 transceivers are supported Use this interface to allow your Switch to connect across distances greater than 100m or where electrical isolation is required Appropriate multimode fiber cables will also be required not supplied A SFP transceivers are hot insertable and hot swappable You can remove them from and inset them without having to power down the switch A Use of non 3Com SFPs is not recommended 3Com cannot guarantee operation of the switch if non 3Com SFPs are used 8 Console Interface Use the supplied DB 9 to RJ45 serial cable to connect to the switch s command line interface Default Settings are 38 400 baud 8 data bits no parity no flow control 9 10BASE T 100BASE TX 1000BASE T Ports Use suitable TP cable with RJ 45 connectors You can connect your Switch to a work station or any other piece of equipment that has 10BASE T 100BASE TX 1000BASE T connectivity Each port is capable of autosensing for 10 Mbps 100 Mbps or 1000 Mbps operation All ports have an automatic MDI MDIX feature which means either straight through or crossover cable can be used to connect to any port ZN WARNING RJ 45 ports These are shielded RJ 45 data sockets They cannot be used as standard traditional telephone sockets or to connect the unit to a traditional PBX or public teleohone network
23. ntivement la section Consignes importantes de s curit avant de mettre en route When positioning your Switch ensure e It is out of direct sunlight and away from sources of heat e Cabling is away from power lines fluorescent lighting fixtures and sources of elec trical noise such as radios transmitters and broadband amplifiers e Water or moisture cannot enter the case of the unit e Air flow around the unit and through the vents in the side of the case is not restricted 3Com recommends you provide a minimum of 25 mm 1 in clearance 7 Using the Rubber Feet Us Use the four self adhesive rubber feet to prevent your Switch from moving around on your desk or when stacking with flat top OfficeConnect units Only stick the feet gt the marked areas at each corner on the underside of your Switch Wall Mounting There are two slots on the underside of the Switch that can be used for wall mount ing The Switch must be mounted with the LEDs facing upwards When wall mount ing the unit ensure it is within reach of the power Outlet When wall mounting the unit ensure that the rubber feet are not fixed Mounting Instructions for Cement Walls 1 Make two holes 150 mm 5 9 in apart and insert two nylon or similar screw anchors that are suitable for the wall construction 2 Fix two suitable screws into the anchors leaving their heads 3 mm 0 12 in clear of the wall surface The screws should be at least 30 mm 1 2 in long
24. of your networking projects For more informa tion on 3Com Extended Warranty and Professional Services see http www 3com com Contact your authorized 3Com reseller or 3Com for additional product and support information See the table of access numbers later in this appendix Access Software Downloads You are entitled to bug fix maintenance releases for the version of software that you initially purchased with your 3Com product To obtain access to this software you need to register your product and then use the Serial Number as your login Restricted Software is available at http eSupport 3com com To obtain software releases that follow the software version that you originally pur chased 3Com recommends that you buy an Express or Guardian contract a Software Upgrades contract or an equivalent support contract from 3Com or your reseller Support contracts that include software upgrades cover feature enhancements incre mental functionality and bug fixes but they do not include software that is released by 3Com as a separately ordered product Separately orderable software releases and 13 licenses are listed in the 3Com Price List and are available for purchase from your 3Com reseller Contact Us 3Com offers telephone internet and e mail access to technical support and repair services To access these services for your region use the appropriate telephone num ber URL or e mail address from the table in the next sect
25. ort email html You can also obtain non urgent support in this region at these email addresses Technical support and general requests customer_support 3com com Return material authorization warranty_repair 3com com Contract requests emea_contract 3com com Country Telephone Number Latin America Telephone Technical Support and Repair Antigua AT amp T 800 988 2112 Antigua Barbuda AT amp T 800 988 2112 Anta arbuda AIG FOU 266 LTE Y ne AT amp T 800 988 2112 Aruba AT amp T 800 988 2112 Bahamas AT amp T 800 988 2112 Barbados AT amp T 800 988 2112 Belize AT amp T 4800 988 2112 Bermuda AT amp T 800 988 2112 Bolivia AT amp T 800 988 2112 Brasil 0800 133266 0800 13 3COM Brasil Local 5511 5643 2700 British Virgin Islands AT amp T 80098821112 Cayman Islands AT amp T 800 988 2112 AT amp T 800 998 2112 Colombia AT amp T 800 998 2112 Columbia Local 571 592 5000 Costa Rica AT amp T 800 998 2112 Curacao AT amp T 800 988 2112 Dominican Republic AT amp T 800 998 2112 El Salvador AT amp T 800 988 2112 Equador AT amp T 800 988 2112 French Guyana AT amp T 800 988 2112 Grenada AT amp T 800 988 2112 Guadalupe AT amp T 800 988 2112 Guatemala AT amp T 800 998 2112 Guyana AT amp T 800 988 2112 Haiti AT amp T 800 988 2112 Country Telephone Number Honduras AT amp T 800 998 2112 Jamaica AT amp T 800 988 2112 Mexico 1800 849 2273 Mexico Local 52 55 52 01 0004 Monserrat AT amp T 800 99
26. perations TO ECC Statement uphold our policy we are committed to e Establishing environmental performance standards that comply with national legisla tion and regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to e Conserving energy materials and natural resources in all operations provide reasonable protection against harmful interference when the equipment Is e Reducing the waste generated by all operations operated in a commercial environment This equipment generates uses and can radi e Ensuring that all waste conforms to recognized environmental standards ate radio frequency energy and if not installed and used in accordance with the e Maximizing the recyclable and reusable content of all products instructions may cause harmful interference to radio communications Operation of e Ensuring that all products can be recycled reused and disposed of safely this equipment in a residential area is likely to cause harmful interference to radio J e Ensuring that all products are labelled according to recognized environmental munications in which case the user will be required to correct the interface at their standards li e Improving our environmental record on a continual basis Information to the User End Of Life Statement N If this equipment does cause interference to radio or television recep
27. r el cuidado durante la instalaci n y extracci n de la unidad interhacionales este producto s lo se puede usar con una fuente de alimentaci n ronds Para asegurar la conformidad con los estandares de seguridad aprobada en el pais de uso La salida de la fuente de alimentaci n debe ser de 12V CC de TA m nimo y la polaridad del conector de salida de alimentaci n debe cumplir con la marca en la unidad A tencia Desconecte el adaptador de alimentaci n antes de desplazar la u ad a A Advertencia Esta unidad opera bajo condiciones SELV muy bajo voltaje de seguridad de acuerdo con la norma IEC 60950 1 Las condiciones s lo se mantienen si el equipo al que est conectado tambi n opera bajo condiciones SELV ZN Advertencia Puertos RJ 45 Son enchufes de datos RJ 45 blindados No se pueden usar en los tradicionales enchufes telef nicos est ndar o para conectar la unidad a una red PBX tradicional o red telef nica p blica Conecte nicamente a estos enchufes los conectores de datos RJ 45 sistemas de telefonias de red o tel fonos de red A estos enchufes de datos se pueden conectar cables blindados o no blindados con tomas hembra blindadas o no blindadas D Istotne Bezpiecze stwo Informacja D Warning Ostrze enia zawieraj wskaz wki kt rych nale y przestrzega w celu zagwarantowania bezpiecze stwa osobistego Do tych zalece nale y stosowa si doktadnie Przed przyst pieniem do instalacj
28. rd is not damaged e Ensure the power adapter is correctly fitted into the power outlet socket and that the socket switch is turned onf applicable Ensure you are using only the 3Com power adapter supplied with the switch lf there is still no power contact 3Com Technical Support and ask for assistance Only use the power adapter supplied with the Switch or a replacement OfficeConnect power adapter Do not use any other power adapter For reference the part number for the power adapter supplied for your region is 3C number Region 3C12VUS US and Canada 3C12VUK UK 3C12VME Europe and Middle East 3C12VAA Australasia 3C12VSA South Africa 3C12VKR Korea 3C12VRA Argentina Power LED lit but Status LED illuminated yellow This indicates that the switch is receiving power but for some reason the switch is not operational This is most likely due to a problem with the operational software in the unit not loading correctly Refer to the diagnostic messages displayed on the command line interface CLI to help identify the problem If the software is corrupted you can re load the software from the CLI Please follow the instructions found in the User Guide for this Switch which can be found on the on the CD which is supplied with your Switch or which can be downloaded from www 3Com com If a software reload does not resolve the issue contact 3Com Technical Support and ask for assistance Port Status LED not lit for a port that h
29. tion which can be 3Com processes allow for the recovery reclamation and safe disposal of all end of life determined by turning the equipment off and on the user is encouraged to try to cor electronic components rect the interference by one or more of the following measures Regulated Materials Statement e Reorient or relocate the receiving antenna 3Com products do not contain any hazardous or ozone depleting material e Relocate the equipment away from the eae e Move the equipment away from the receiver Environmental Statement about the Documentation e Plug the equipment into a different outlet so that equipment and receiver are on The documentation for this product is printed on paper that comes from sustainable different branch circuits managed forests it is fully biodegradable and recyclable and is completely chlorine How to identify and resolve radio TV interference problems free The varnish is environmentally friendly and the inks are vegetable based with a This booklet is available from the U S Government Printing Office Washington low heavy metal content DC 20402 Stock No 004 000 00345 4 Environmental Statement about the Product Packaging In order to meet FCC emissions limits this equipment must be used only with cables The packaging for this product is fully recyclable It has a recycled post consumer that comply with IEEE 802 3 waste content of at least 40 by weight and no heavy metal content For further details please r
30. w seconds and the outcome Will be reflected in the LEDs on the front of the Switch i If the equipment connected to the Switch does not support autonegotiation or it has been disabled it must be configured to operate in half duplex mode Expanding Your Network You can increase the number of workstations and other devices that can connect to your network by adding OfficeConnect gateways and switches The Switch has auto matic MDI MDIX functionality Simply plug in the cable and the Switch will automati cally detect which wiring practice has been followed and will compensate accordingly 4 PROBLEM SOLVING The Switch has been designed to aid you when detecting and solving possible prob lems with your network These problems are rarely serious the cause is usually a dis connected or damaged cable or incorrect configuration If this section does not solve your problem contact your supplier for information on what to do next Perform these actions first e Ensure all network equipment is powered on e Power each piece of network equipment off wait about five seconds and then power each one on CAUTION Do not power the Switch off and then mate on Wait about five seconds between power cycles Check the following symptoms and solutions Power LED not lit This iS probably because the switch does not have power Check the following e Make sure the power lead from the power adapter is properly connected and the co
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