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3Com 3012 (3C13612) Saw User Manual

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1. Mu Mm 00000000000000000 gt 00000000000000000 U 3 lo p Table 38 describes EIA TIA 449 DCE cable pinouts Table 38 EIA TIA 449 DCE Cable Pinouts ee 59 ro o E pos 3 we EU porse e we de a posse e e ES fo pese Ts ES EI CEI ES CI CAI pe e e pooo pm k e e s pmm k eoo LS CN LS s pw ro a e pae eo o o CN o pae CI ooo E pene Tr CI e pre fe lt NIL TXC 62 CHAPTER A OPTIONAL CABLE SPECIFICATIONS Table 38 EIA TIA 449 DCE Cable Pinouts continued 7 C ine EIA 530 DTE Cable Figure 38 illustrates the EIA 530 DTE cable Pinouts Figure 38 EIA 530 DTE Cable Assembly y Pos 2 Table 39 describes ElA 530 DTE cable pinouts Table 39 ElA 530 DTE Cable Pinouts Signal Signal ieci n Signal 2 pene CS po fe SII ui Ai 2 RTS CTS RTS LL LL RXD TXD lt RXD TXD lt RXC TXCE lt RXC TXCE TXC NIL Ee Shielding sheath lt gt T1 Cable ISDN BRI Cables Figure 39 illustrates the T1 cable
2. LT lo y Table 36 describes X 21 DCE cable pinouts Table 36 X 21 DCE Cable Pinouts GND Circuit GND CTS RTS lt Control GND Shield GND sN 60 CHAPTER A OPTIONAL CABLE SPECIFICATIONS EIA TIA 449 DTE Cable Pinouts Table 36 X 21 DCE Cable Pinouts continued peso so sorai Direction Signal pts o ECN UC CN poof I CAMA TXD RXD rs Reeves s poe p frese i ICO free fr e Ro ferme 5 ins LS COM CE EN Figure 36 illustrates the EIA TIA 449 DTE cable Figure 36 EIA TIA 449 DTE Cable Assembly ral gt MITIN e j I o o o o o o o o o o o o o o o o o o o o 0 o o a Table 37 describes EIA TIA 449 DTE cable pinouts Table 37 EIA TIA 449 DTE Cable Pinouts Signal signat Direction E poe B DTR DSR oo peo UM DSR DTR RTS CTS RTS CTS CTS RTS RXD TXD RXD TXD TXD RXD EIA TIA 449 DCE Cable Pinouts Table 37 EIA TIA 449 DTE Cable Pinouts continued RXC TXCE TXC NIL Figure 37 illustrates the EIA TIA 449 DCE cable Figure 37 EIA TIA 449 DCE Cable Assembly A is 37
3. Installing the Router on a Workbench 23 Figure 10 Mounting the Router on a Vertical Surface Installing the Router You can install any Router 3000 on a workbench on a Workbench To install the router on a workbench take the following precautions m Ensure that the workbench is smooth and stable m Leave a heat dissipation clearance of 10 m 4 in around the router m Do not put heavy objects on the router Connecting the The protection ground PGND point of the chassis is located on the left side of the Protection Ground rear panel near the power switch and is labeled with a grounding label as shown Wire in Figure 11 The grounding resistance should not be greater than 5 ohm Figure 11 Connecting the PGND Connect the PGND wire before connecting other cables Shorten the ground wire as much as possible to avoid the router and the peer device being damaged during lightning Connecting the Power To connect the router to the power outlet and confirm that the PGND wire is Cable properly grounded do the following 1 Connect the output end of the power supply to the power socket on the rear panel of the router 2 Connect the input end of the power supply to the AC power outlet 3 Turn on the power switch on the router 4 Confirm that the router has power by checking whether the POWER LED is on 24 CHAPTER 2 INSTALLING THE ROUTER Connecting the Router to the Console Terminal Connecting the Router
4. 0000 0000 Table 25 describes the console cable pinouts Table 25 Console Cable Pinouts mas Sal irecion pezs Ds sn gt fs fe ea ooo gt I fe O FC ao e fe I o DE a FE E e e e de e p Ts The AUX cable is an 8 core shielded cable One end of the cable has an RJ 45 connector and connects to the AUX port of the router The other end has both a DB 25 male adapter and a DB 9 male adapter Use the appropriate connector for the port on the modem 52 CHAPTER A OPTIONAL CABLE SPECIFICATIONS Figure 28 illustrates the AUX cable Figure 28 AUX Cable Assembly Enlarged A side DB25 Male 8P8C Plug Pos 1 a alla b Labe i A TT Enlarged B side 2 o IE e si H J mn a ni Y Ma e A FT ES gt Enlarged C side i Pos 94 J i a gt E Pos 25 N Table 26 describes the AUX cable pinouts Table 26 AUX Cable Pinouts Ethernet Cable The Ethernet cable uses an RJ 45 connector and category 5
5. SERIALI LED System Specifications LEDs Figure 2 illustrates the back panel of the Router 3012 Figure 2 Back Panel of the Router 3012 Le SERIALO SERIALI 2 RR eo AUX Grounding port screw socket SERIALO SERIAL1 Console 100M port Ethernet port Table 3 lists system specifications for the Router 3012 Table 3 System Specifications for the Router 3012 Item Description Fixed ports 1 10 100 Mbps Ethernet port 2 synchronous asynchronous serial ports 1 AUX port 1 console port Processor MPC860T 50M Hz SDRAM 64 MB Flash memory 8 MB Maximum power 20 W Power supply external Input voltage and frequency 100 to 240V AC the actual range can be 80 to 264 V 50 60 Hz Input current 0 5 A to 1A Output voltage 12 V Output current 4A Dimensions W XH xX 251 X 42 5 X 187 mm 9 9X 1 7 X 7 4 in D highest arc points of the plastic panel Weight 0 75 kg 1 65 Ib Operating temperature 0 to 400 C 32 to 1049 F Relative humidity 5 to 85 noncondensing Table 4 lists and describes the LEDs on the front panel of the Router 3012 Table 4 Router 3012 LEDs LED Description POWER Off The power is off Green The power is on 100M ETH Off The link is not connected Flashing green D
6. 34 pin male adapter m V 35 DCE cable 34 pin female adapter m X 21 DTE cable DB15 male adapter m X 21 DCE cable DB15 female adapter a EIA TIA 449 DTE cable DB37 male adapter m EIA TIA 449 DCE cable DB37 female adapter m ElA 530 DTE cable DB25 male adapter Use the following procedure to connect the serial cable to the SERIALO port and the DSU CSU device Turn off power to the router Choose the appropriate serial cable Plug the DB 50 adapter of the cable into the SERIALO port of the router Connect the other end of the cable to the CSU DSU device If the WAN uses a dial up line connect the cable to the serial port of the analog modem See Connecting the AUX Port to the Modem on page 25 The Router 3016 hass a CT1 PRI port that provides CT1 channelized T1 access and implements the ISDN function See Table 21 on page 17 The CT1 PRI cable is a 100 ohm shielded straight through cable with RJ 45 connectors at both ends For pinout details of the T1 cable see Appendix A To connect the T1 cable Turn off power to the router CAUTION Identify the mark on the CT1 PRI port Plugging the connector in incorrectly can cause damage to the router 2 Insert the connector at one end of the T1 cable into the CT1 PRI port of the router 3 Insert the connector at the other end of the T1 cable into the corresponding port in a WAN device Power on the router and verify that the T1 LNK L
7. something and then press Return or Enter Do not press Return or Enter when an instruction simply says type Words in italics Words in bold Italics are used to Emphasize a point Denote a new term at the place where it is defined in the text Identify menu names Menu commands and software button names Examples From the Help menu select Contents Click OK Boldface type is used to highlight command names For example Use the display user interface command to Router 3012 INTRODUCING THE ROUTER 3000 FAMILY Routers in the 3Com Router 3000 Family provides the following types of ports m Ethernet port m Synchronous asynchronous serial port m Auxiliary AUX port a ISDN BRI S T and U port a CT1 PRI port m E1 CE1 PRI port These features allow you to combine the various networking technologies such as PSTN ISDN FR Frame Relay X 25 leased line and T1 line These multiple ports also allow Router 3000 series routers to interoperate with the products of other manufacturers Router 3000 routers use three types of memory m Synchronous Dynamic Random Access Memory SDRAM Saves router operation system software m Flash memory Saves router program files configuration files and so on Boot ROM Saves the boot and initialization programs of the router Figure 1 illustrates the Router 3012 Figure 1 Router 3012 100M Ethernet LED SERIALO LED
8. Configure the IP address of the Ethernet port on the PC The default IP address is 10 110 10 13 Software Maintenance 43 The IP addresses of the PC network port and of the router s Ethernet port must be on the same segment Copy the application program Tiles to a path the default is C version Creating a Remote FTP Upload Download Configuration Figure 24 illustrates a remote FTP upload download configuration Figure 24 Creating a Remote FIP Upload Download Configuration Mir Router 3012 FTP Server To create a remote FTP upload download configuration Connect the PC to any port on the router through a WAN This procedure does not require that the IP address of the PC and that of the router be on the same segment Copy the application program files or configuration files to a suitable path The default is C version To start the FTP server on the router and to set the user name and password you should work with the maintenance personnel at the router site All FTP client programs can use the username and password to log on to the FTP server To start the FTP server and set the user name and password Set the authentication mode 3Com aaa enable 3Com aaa authentication scheme login default local 3Com aaa accounting scheme optional Add the user name and password 3Com local user user password simple 123 service type ftp where user is the user name and 723 is the passwo
9. Flat head screwdriver m ESD preventive wrist strap and ESD preventive gloves Flat blade screws used in wall mounting Cables 22 CHAPTER 2 INSTALLING THE ROUTER Mounting the Router on a Vertical Surface Ethernet cable Console cable AUX cable Power supply power cord and chassis ground wire m Equipment A router Ethernet 10 100BASE T Hub or LAN switch Channel service unit data service unit CSU DSU or other data communications equipment DCE equipment such as a modem Configuration terminal such as a PC The Router 3000 can be mounted onto a vertical surface using two pan head screws aligned to the brackets on the base of the router To mount the router on a vertical surface do the following Mark the bracket positions on the wall Screw two pan head screws into the marked positions on the wall or other vertical surface so that the screws match the position of the two brackets on the base of the router Each screw should project 0 6 cm 25 in from the wall or the surface Make sure that the front panel LEDs are easily visible to the operator 4 Hang the router on the screws by the two brackets Secure the external power supply of the router to prevent the power cords from detaching See Figure 9 and Figure 10 for illustrations of this procedure Figure 9 The Bottom of the Router 120mm 4 72in
10. DTE cable pinouts Table 31 V 24 EIA TIA 232 DTE Cable Pinout 9550 Seal Sel breton a nome CE Je o pew fe a poe e IC ee Oo two e fe fo w eso o h o oo Teo h Figure 31 illustrates the V 24 DCE cable Figure 31 V 24 DCE Cable Assembly DB25 Female Enlarged A side DB50 Male Label poo Enlarged B side POS POS A IT tall _ LD T A p DI a I 4 AO N lo n ap Pos 96 gt A Table 32 describes V 24 EIA TIA 232 DCE cable pinouts Table 32 V 24 EIA TIA 232 DCE Cable Pinouts TxD RxD 3 RxD 56 CHAPTER A OPTIONAL CABLE SPECIFICATIONS Table 32 V 24 EIA TIA 232 DCE Cable Pinouts continued peso Sum S niors sen V 35 DTE Cable Pinouts V 35 DCE Cable Pinouts Serial Port Cable 57 Figure 32 illustrates the V 35 DTE cable Figure 32 V 35 DTE Cable Assembly V 35 Male Label Enlarged A side ao Enlarged B side Pos 1 ARS eS No a UCI A LI W 0 0 F p E i LY K gt N M R p N Tous XSW pd Y BB op AA an en GI CE NN im KK Table 33 describes V 35 DTE cable pinouts Table 33 V 35 DTE Cable Pinouts DB 50 ao
11. Table 16 System Specifications for the Router 3016 and Router 3018 continued tem Router 3016 Description Router 3018 Description Maxam PONE fow Power supply external Input voltage and frequency 100 to 240V AC the actual range can be 80 to 264 V 50 60 Hz Input current 0 5A to 1A Output voltage 12 V Output current 4 A Dimensions W XH XD 251 X 42 5 X 187 mm 9 9 X 1 7 X 7 4 in the highest arc points of the plastic panel wean SISI Operating temperature 0 to 40 C 32 to 104 F Operating humidity 5 to 85 noncondensing LEDs Table 17 lists and describes the LEDs on the Router 3016 and Router 3018 Table 17 Router 3016 LEDs LED Description POWER Off The power is not on Green The power is on 100M ETH Off The link is not connected Flashing green Data is being being transmitted over the Ethernet port T1 LNK E1 LNK Off The link is not set up Green means The link has been set up T1 ACT E1 ACT Off No data is being transmitted through the port Green Data is being transmitted through the port AUX Off No data is being transmitted through the AUX port Green The link is connected Flashing green Data is being transmitted through the AUX port SYSTEM Flashing green The system is operating normally On or off The system is not operating normally Port Attributes The Router 3016 provides a console port an AUX port a 10 100 Mbps Ethernet
12. PC will be the same To download the application or configuration files enter the appropriate path and file name at the following prompts ftp gt get local file remote file After the upload or download is complete exit the FTP client program ftp gt quit If the router s Boot ROM password or user password is lost use the following procedure Boot the router Press Ctrl B within 5 seconds of the prompt that tells you to do so Enter 3 at the Boot Menu Boot Menu Download application program with Xmodem Download application program with TFTP Clear application password Clear configuration Start up and ignore Console configuration Exit and reboot NU amp W DN H Enter your choice 1 6 3 When the Boot menu is shown again enter 6 to exit the Boot menu and run the router s main software Press Enter in the system view to enter the user password directly 3Com local user user password simple service type exec administrator 123 Software Maintenance 45 In this example user indicates the user name 123 Indicates the new user password R3000 quit R3000 save Execute the save command after modifying the user password to save the change R3000 quit R3000 save If the Boot ROM password for the router is lost contact your Service representative 46 CHAPTER 4 MAINTAINING THE ROUTER Maintaining Router Hardware Opening the Cover of Router Chassis In preparation for the maintenance of yo
13. POST and press Ctrl B within 5 seconds of the prompt that tells you to do so Enter the Boot ROM password at the prompt Please input bootrom password The terminal displays the following menu Boot Menu 1 Download BootRom program 2 Modify BootRom password 3 Reboot Enter your choice 1 3 Enter 1 and continue with Step 3 in Downloading Applications with the Xmodem Protocol on page 38 TFTP Server software is not provided with your router but you can download a free copy from ftp ftp 3com com pub utilbin win32 3ts01 04 exe To download application upgrades with the TFTP protocol you must create the configuration shown in Figure 22 Figure 22 THP Upgrade Environment PC TFTP Server Ethernet interface 10 110 10 13 Router 3012 10 110 10 10 ET SEAL Console port TFTP Client Console cable Creating the TFTP Upgrade Configuration Connect the ETHERNET port to a PC through a crossover network cable Connect the console port of the router to an external console terminal and configure HyperTerminal See Setting the Parameters of the Console Terminal on page 29 Install the TFTP Server on the PC 4 Copy the new application files to a suitable path The default is C R3000 Configure the IP address for the Ethernet port on the PC and assume that the address is 10 110 10 13 Start the TFTP Server on the PC The TFTP dialog box displays Software Mainten
14. Support heading at http www 3com com 66 APPENDIX B OBTAINING SUPPORT FOR YOUR ROUTER Contact Us Telephone Technical Support and Repair Country Software Upgrades are the software releases that follow the software version included with your original product In order to access upgrades and related documentation you must first purchase a service contract from 3Com or your reseller 3Com offers telephone e mail and internet access to technical support and repair services To access these services for your region use the appropriate telephone number URL or e mail address from the list below You will find a current directory of support telephone numbers posted on the 3Com web site at http csoweb4 3com com contactus To obtain telephone support as part of your warranty and other service benefits you must first register your product at http eSupport 3com com When you contact 3Com for assistance please have the following information ready m Product model name part number and serial number m A list of system hardware and software including revision level m Diagnostic error messages m Details about recent configuration changes if applicable To send a product directly to 3Com for repair you must first obtain a return authorization number RMA Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened at the sender s expense If your
15. Table 21 lists attributes of the CT1 PRI and and E1 CE1 PRI ports Table 21 Attributes of the CT1 PRI Port Attribute CT1 PRI Description E1 CE1 PRI Description Connector RJ 45 DB15 Port standard G 703 T1 102 and G 704 Port rate 1 544 Mbps 2 048 Mbps 18 CHAPTER 1 INTRODUCING THE ROUTER 3000 FAMILY Table 21 Attributes of the CT1 PRI Port continued Attribute CT1 PRI Description E1 CE1 PRI Description Operating mode Channelized T1 El Fractional T1 Channelized E1 ISDN PRI Fractional E1 ISDN PRI Services Backup Terminal access ISDN Protocols PPP MP HDLC LAPB X 25 ITU T X series Recommendations Frame Relay Q 921 Q 931 Q SIG Preparing to Install the Router Safety Warnings INSTALLING THE ROUTER There are two ways you can install your router On a vertical surface On a workbench The following sections describe how to prepare and install your router Preparing to Install the Router Mounting the Router on a Vertical Surface Installing the Router on a Workbench Connecting the Protection Ground Wire Connecting the Power Cable Connecting the Router to the Console Terminal Connecting the Router to the Ethernet Connecting the Router to the WAN Verifying the Installation This section provides guidelines for preparing your site and router for installation Before installing your router consider the following safety guidelines Switch off the
16. circuit board Electromagnetic Discharge To prevent damage by electromagnetic discharge do the following Take effective measures against electrical net interference for the power supply system Separate the working ground of the router from the grounding device of the power equipment or thunder proof grounding Keep the router away trom wireless launchers radar launchers and other high frequency and high current equipment Lightning Damage To minimize the risk of lightning damage do the following Install a lightning arrester on the input end of a telephone cable ISDN line or T1 E1 line Ensure that the PGND wire of the chassis is well grounded Ensure that the neutral point of the socket of AC power supply is well grounded Install a lightning arrester at the input end of the power supply Whether you install the router in a rack or place it directly on the workbench it is necessary to ensure that Airflow is not restricted around the router The cabinet and workbench are strong enough to support the weight of the router and other installation accessories The cabinet and workbench are well grounded After you verity that the installation conditions comply with these requirements open the packing case of the router and check the contents against the your order contract Contact your Service representative if you find any discrepancies To install your router you will need Tools Phillips screwdriver
17. other device should operate in DCE mode The DCE mode device provides a synchronous clock and specifies the transmission rate the DTE mode device accepts the synchronous clock and communicates at the specified transmission rate Usually the router serves as the DTE device To determine whether the device is a DTE or a DCE refer to the user manual for the device Table 30 helps identify DTE and DCE devices Table 30 Typical DTE and DCE Type of Equipment Type of Interface Typical Equipment male PC or router In general the asynchronous serial interface is connected to a modem or a terminal adapter TA to act as the dial up interface In this case it is unnecessary to determine whether the device is DTE or DCE you must only select the appropriate baud rate Figure 30 illustrates the V 24 DTE cable V 24 EIA TIA 232 DCE Cable Pinouts Serial Port Cable 55 Figure 30 V 24 DTE Cable Assembly DB25 Male 2 nlarged A side DB50 Male Label Enlarged B side x os 1 ff AA Y un at x a al e jo gt 7 TN 7 sli z gt Ao I EE ae ti A ii B 25 RARES T II Mazza A A 2 ca J 700 J i POSE Dee A Table 31 describes V 24 ElA TIA 232
18. port and a CT1 PRI port The Router 3018 provides a console port an AUX port a 10 100 Mbps Ethernet port and a E1 CE1 PRI port Console Port Table 18 lists attributes of the console port Table 18 Attributes of the Console Port Attribute Description Connector RJ 45 Port standard Asynchronous EIA TIA 232 Router 3016 and Router 3018 Table 18 Attributes of the Console Port continued Attribute Description Baud rate 9 6 to 115 2 kbps the default is 9 6 kbps Services Connects with character terminal Connects with serial ports of the local PCs and runs the terminal emulation program on the PCs Command line interface AUX Port Table 19 lists attributes of the AUX port Table 19 Attributes of the AUX Port Attribute Description Connector RJ 45 Port standard Asynchronous EIA TIA 232 Baud rate 300 bps to 115 2 kbps Services Modem dial up Backup Protocols PPP Point to Point Protocol SLIP Serial Line Internet Protocol MP Multilink PPP Ethernet Port Table 20 lists attributes of the Ethernet port Table 20 Attributes of the Ethernet Port Attribute Description Connector RJ 45 Frame format Ethernet_ll Ethernet_SNAP IEEE 802 2 IEEE 802 3 Operating mode 10 100 Mbps autosensing Full duplex half duplex Network protocol IP Internet Protocol Novell IPX Internet Packet Exchange CT1 PRI and E1 CE1 PRI Ports
19. power supply before connecting the cables Keep the router far away from any heat source To ensure normal heat dissipation do not stack routers Do not keep a router in a damp place and prevent liquid from getting into the router Ensure that the neutral point of the power is grounded properly to avoid personal injury Ensure that the power is off before plugging or unplugging the interface cards modules and cables of the router Before removing the chassis disconnect all the power cords and external cables To avoid damage to the router connect all the cables correctly Never connect telephone cables including the ISDN lines to the console or AUX port CHAPTER 2 INSTALLING THE ROUTER gt General Site Requirements m During the installation wear an ESD Electro Static Discharge preventive wrist strap and ESD preventive gloves See Static Electricity on page 20 for additional information on ESD prevention 3Com recommends that you use an uninterrupted power supply UPS with your router The environment of the installation site influences the performance and lifetime of the router The installation site for your router should meet the following requirements for temperature and humidity dust gases static electricity and electromagnetic discharge Temperature and Humidity To ensure normal operation and to prolong the operational lifetime of the router the temperature and humidity of the equipment room
20. product is registered and under warranty you can obtain an RMA number online at http eSupport 3com com First time users will need to apply for a user name and password Telephone numbers are correct at the time of publication Find a current directory of support telephone numbers posted on the 3Com web site at http csoweb4 3com com contactus Telephone Number Country Telephone Number Asia Pacific Rim Telephone Technical Support and Repair Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan 1800 678 515 Philippines 1235 61 266 2602 or 800 933 486 1800 1 888 9469 61 2 9424 5179 or P R of China 10800 61 00137 or 000800 650 1111 021 6350 1590 or 001 803 61009 00800 0638 3266 00531 616 439 or Singapore 800 6161 463 03 5977 7991 S Korea 080 333 3308 1800 801 777 Taiwan 00801 611 261 0800 446 398 Thailand 001 800 611 2000 61 2 9937 5083 You can also obtain support in this region using the following e mail apr technical support 3com com Or request a repair authorization number RMA by fax using this number 65 543 6348 Europe Middle East and Africa Telephone Technical Support and Repair Telephone Technical Support and Repair 67 Country Telephone Number Country Telephone Number From anywhere in these 44 0 1442 435529 regions call From the following countries you may use the numbers shown Austria 01 7956 7124 Luxembourg 342 0808128 Belgium 070 700 770 Netherlands 0900 777
21. protocols m The network reliability management and security policies Based on your network requirements draw a clear and integrated networking diagram SNMP Management Command Line Interface Configuration Fundamentals of the Router 35 Configure the WAN port of the router Configure the physical operating parameters the operating mode of the serial port baud rate and synchronous clock of the port according to the transmission medium of the WAN For the dial up port you need to configure DDR parameters Configure the link layer protocol encapsulated on the port and the related operating parameters according to the type of the WAN Configure the IP addresses or IPX network number for all the ports of the router according to the division of the subnets Configure the routes If you have to start up the dynamic routing protocol configure the related operating parameters of the protocol 6 Create the security configuration for the router as necessary 7 Create the reliability configuration for the router as necessary For help managing routers on your network you can use 3Com Network Supervisor software to discover map and display network links and IP devices To allow Network Supervisor to monitor your routers you must first configure SNMP V1 and SNMP Trap support with the following commands 3Com snmp agent sys info version vl 3Com snmp agent community read lt read community string gt 3Com snmp agen
22. router For the Router 3015 the line must be ISDN U Connect the RJ 45 connector to the ISDN BRI port of the router and connect the output terminal OT end to the ISDN line through a telephone adapter Verify whether the router has been correctly installed by checking the following items m There is airflow around the router Power is connected correctly m The ground wire of the router is correctly connected The router is connected to other devices such as the console terminal 28 CHAPTER 2 INSTALLING THE ROUTER BOOTING AND CONFIGURING THE ROUTER During the initial configuration of the router you can use only the console or AUX port This chapter describes how to connect the router to a local or remote console terminal and how to set parameters at the console terminal Connecting the Router To set up the local configuration environment connect the RJ 45 connector of the to a Local Console console cable to the console port on the router and the DB 25 connector or DB 9 Terminal connector to the serial port of a PC as shown in Figure 13 Figure 13 Local Configuration Through the Console Port RS232 Serial interface Router 3012 PC Console port Console cable Setting the To set terminal parameters Parameters of the Console Terminal 1 Start the PC and select Start gt Programs gt Accessories gt Communications gt HyperTerminal The HyperTerminal window displays the Connection
23. to the Ethernet If you repeat this procedure several times and the POWER LED remains off see The Power LED is Off on page 49 Figure 12 illustrates the power supply Figure 12 Router 3000 Power Supply The Router 3000 provides a console port through which you can configure the router The console cable is an 8 core shielded cable The end that is used to connect to the console port of the router has an RJ 45 connector The other end of the console cable has both a DB 9 female adapter and a DB 25 female adapter Use the appropriate connector for the port on the console terminal See Appendix A for the illustration and pinout details of the console cable To configure the router through the console terminal Turn off power to the router Select a console terminal This can be either a standard ASCII terminal with an RS 232 serial port or a PC Connect the cable Turn the power switch off and then connect the serial interface of the console cable to the console port of the router After connection power on the router The startup information of the router is displayed on the console terminal The Router 3000 routers provide a fixed 10 100BASE TX fast Ethernet port that uses category 5 twisted pair cable See Chapter A for the illustration and pinout details of the Ethernet cables Note the following before you connect m The fixed Ethernet cables are supplied with the router m Use shielded cables to e
24. 00 Family of routers and how to install hardware configure and boot software and maintain software and hardware This guide also provides troubleshooting and support information for your router This guide is intended for the system or network administrator who is responsible for configuring using and managing the routers It asumes a working knowledge of wide area network WAN operations and familiarity with communication protocols that are used to interconnect WANSs gt Always download the Release Notes for your product from the 3Com World Wide Web site for the latest updates to product documentation http www 3com com Conventions Table 1 and Table 2 list conventions that are used throughout this guide Table 1 Notice Icons Icon Notice Type Description Information note Information that describes important features or i gt instructions Caution Information that alerts you to potential loss of data A or potential damage to an application system or device Warning Information that alerts you to potential personal Injury Table 2 Text Conventions Convention Description Screen This typeface represents information as it appears on the screen displays Keyboard key If you must press two or more keys simultaneously the key names are names linked with a plus sign for example Press Ctrl Alt Del The words enter When you see the word enter in this guide you must type and type
25. 7737 Denmark 7010 7289 Norway 815 33 047 Finland 01080 2783 Poland 00800 441 1357 France 0825 809 622 Portugal 707 200 123 Germany 01805 404 747 South Africa 0800 995 014 Hungary 06800 12813 Spain 9 021 60455 Ireland 01407 3387 Sweden 07711 14453 Israel 1800 945 3794 Switzerland 08488 50112 Italy 199 161346 U K 0870 241 3901 You can also obtain support in this region using the following URL http emea 3com com support email html Latin America Telephone Technical Support and Repair Antigua 1 800 988 2112 Guatemala AT amp T 800 998 2112 Argentina 0 810 444 3COM Haiti 57 1 657 0888 Aruba 1 800 998 2112 Honduras AT amp T 800 998 2112 Bahamas 1 800 998 2112 Jamaica 1 800 998 2112 Barbados 1 800 998 2112 Martinique 571 657 0888 Belize 52 5 201 0010 Mexico 01 800 849CARE Bermuda 1 800 998 2112 Nicaragua AT amp T 800 998 2112 Bonaire 1 800 998 2112 Panama AT amp T 800 998 2112 Brazil 0800 13 3COM Paraguay 54 11 4894 1888 Cayman 1 800 998 2112 Peru AT amp T 800 998 2112 Chile AT amp T 800 998 2112 Puerto Rico 1 800 998 2112 Colombia AT amp T 800 998 2112 Salvador AT amp T 800 998 2112 Costa Rica AT amp T 800 998 2112 Trinidad and Tobago 1 800 998 2112 Curacao 1 800 998 2112 Uruguay AT amp T 800 998 2112 Ecuador AT amp T 800 998 2112 Venezuela AT amp T 800 998 2112 Dominican Republic AT amp T 800 998 2112 Virgin Islands 57 1 657 0888 You can also obtain support in this region using the following Spanish speakers enter the URL
26. CN ESE E oo pm E 26 DTR DSR 1 TxD RxD TxD RxD Ss O C TXCE TXC TXCE TXC RXC TXCE RxC TXCE i e ere fe cs a A o 7 se A OA me RxD REST Figure 33 illustrates the V 35 DCE cable 16 19 18 58 CHAPTER A OPTIONAL CABLE SPECIFICATIONS X 21 DTE Cable Pinouts Figure 33 V 35 DCE Cable Assembly V 35 Female Enlarged A side A DB50 Male Label Enlarged B side o gt x a DA LE Table 34 describes V 35 DCE cable pinouts Table 34 V 35 DCE cable Pinouts A DB 50 Direction e uses gt h Te e om e Ta om o ono e Te 8 is uomo gt ae ra Re w femne Cd a ene e w oe w we gt v o w me gt e w peee e pr E w sno o TA o oo fe p ww a fes o o E w cass ES ES Pases Figure 34 illustrates the X 21 DTE cable X 21 DCE Cable Pinouts Figure 34 X 21 DTE Cable Assembly Table 35 describes X 21 DTE cable pinouts Table 35 X 21 DTE Cable Pinouts peso Snai Sign taci n si prs CS IO CTC 2 pme tran fs to fase p fee ES E po p eo LS s pms p e 5 i pese e finito SS o from frese CS a fron de frese LS SE fuor gt freni E poro p rene p 9 frena e LS CS e poe EL LES EL EE CS Figure 35 illustrates the X 21 DCE cable Figure 35 X 21 DCE Cable Assembly
27. Description dialog box as shown in Figure 14 30 CHAPTER 3 BOOTING AND CONFIGURING THE ROUTER Figure 14 Connection Description Dialog Box Connection Description ins Router3000 2 Enter the name of the new connection in the Name field and click OK The Connect To dialog box shown in Figure 15 displays Figure 15 Connect To Dialog Box Connect To 3 Select the serial port for the connection from the Connect using dropdown menu and click OK The Connection Properties dialog box shown in Figure 16 displays Setting the Parameters of the Console Terminal 31 Figure 16 Connection Properties Dialog Box COM1 Properties 4 Set the following parameters Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None 5 Click OK The HyperTerminal dialog box displays as shown in Figure 17 CHAPTER 3 BOOTING AND CONFIGURING THE ROUTER Figure 17 HyperTerminal Window Router3000 HyperTerminal 6 Select Properties The Properties dialog box for your connection displays 7 Click the Settings tab shown in Figure 18 Figure 18 Settings Tab Router3000 Properties brio RBL POE WT100 so O A cma 8 In the Emulation dropdown menu select VT100 or Auto detect Click OK Powering on the Router AN Checking and Operating after Power on Startup Process Powering on the Router 33 Before you power on the router verity that m The connection be
28. ED on the front panel of the router chassis is lit If it is off check the connection cable Connecting to the ISDN Verifying the Installation BRI Port Verifying the Installation 27 The Router 3013 router has an ISDN S T port and the Router 3015 router has an ISDN U port These routers perform data transfer in 2B D mode and support both ISDN dial up and leased line See Table 15 on page 14 for the ISDN port attributes The ISDN S T cable is a 4 core twisted pair cable Both ends of the cable have RJ 45 connectors The 3 pin and 6 pin connectors are at the sending end and the 4 pin and 5 pin connectors are at the receiving end The ISDN U cable is a 2 core twisted pair cable One end has an RJ11 connector and the other end has an output terminal OT connector For illustrations and pinout details of the ISDN BRI cables see Appendix A To connect the ISDN BRI port Turn off power to the router CAUTION Identify the router model and the ISDN BRI mark on the port when making the connection Plugging the connector in incorrectly can cause damage to the router Confirm the type of ISDN line provided by the telecommunications service provider Connect the cable For the Router 3013 a lf the line is ISDN U use an NT1 adapter Insert one end of the S T cable into the S T port of the NT1 and the other end into the ISDN BRI port of the router b If the line is ISDN S T insert the cable directly into the ISDN BRI port of the
29. Figure 39 11 Cable RJ 45 RJ 45 Table 40 describes T1 cable pinouts Table 40 T1 Cable Pinouts Straight through Shielded Network Cable Description DC RR I I I CIR A eee OIM Bn A fee fe e CS Bee fm Me CAS eoo fpe O I CO ro een E fee E Figure 40 illustrates the the ISDN S T Port cable Figure 40 ISDN S T Port Cable o fh Table 41 describes ISDN S T port cable pinouts Table 41 ISDN S TPort Cable Pinouts Figure 41 illustrates the ISDN U port cable 64 CHAPTER A OPTIONAL CABLE SPECIFICATIONS Figure 41 ISDN U Port Cable fp Table 42 describes ISDN U port cable pinouts Table 42 ISDN U Port Cable Pinouts Register Your Product to Gain Service Benefits Purchase Value Added Services Troubleshoot Online Access Software Downloads OBTAINING SUPPORT FOR YOUR ROUTER To take advantage of warranty and other service benefits you must first register your product at http eSupport 3com com 3Com eSupport services are based on accounts that you create or have authorization to access First time users must apply for a user name and password that provides access to a number of eSupport features Including Product Registration Repair Services and Service Request To enhance response times or extend warranty benefits contact 3Com or your authorized 3Com reseller Value added services can include 24x7 telephone technical support software upgr
30. M Ethernet port a synchronous asynchronous serial port and an ISDN S T port The Router 3015 provides a console port an AUX port a 10 100M Ethernet port a synchronous asynchronous serial port and an ISDN U port Console Port Table 11 lists attributes of the console port Table 11 Attributes of the Console Port Attribute Description Connector RJ 45 Port standard Asynchronous EIA TIA 232 Baud rate 9 6 to 115 2 kbps 9 6 kbps is the default Services Connects with terminal Connects with serial ports of the local PCs and runs the terminal emulation program on the PCs Command line interface Router 3013 and Router 3015 13 AUX Port Table 12 lists attributes of the AUX port Table 12 Attributes of the AUX Port Attribute Description Connector RJ 45 Port standard Asynchronous EIA TIA 232 Baud rate 300 bps to 115 2 kbps Services Modem dial up Backup Protocols PPP Point to Point Protocol SLIP Serial Line Internet Protocol MP Multilink PPP Ethernet Port Table 13 lists attributes of the Ethernet port Table 13 Attributes of the Fast Ethernet Port Attribute Description Connector RJ 45 Frame format Ethernet_ll Ethernet_SNAP IEEE 802 2 IEEE 802 3 Operating mode 10 100 Mbps autosensing Full duplex half duplex Network protocol IP Internet Protocol Novell IPX Internet Packet Exchange Synchronous Asynchronous Serial Port Tabl
31. Qo Router 3000 Family 3C0M Installation Guide Router 3012 3C13612 Router 3013 3C13613 Router 3015 3C13615 Router 3016 3C13616 Router 3018 3C13618 http www 3com com Part No 10014206 Published March 2004 3Com Corporation 350 Campus Drive Marlborough MA 01752 3064 Copyright 2004 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If y
32. ades onsite assistance or advance hardware replacement Experienced engineers are available to manage your installation with minimal disruption to your network Expert assessment and implementation services are offered to Till resource gaps and ensure the success of your networking projects More information on 3Com Extended Warranty and Professional Services is available at http www 3com com Contact your authorized 3Com reseller or 3Com for additional product and Support Information You will find support tools posted on the 3Com web site at http www 3com com m 3Com Knowledgebase helps you troubleshoot 3Com products This query based interactive tool is located at http knowledgebase 3com com and contains thousands of technical solutions written by 3Com support engineers m Connection Assistant helps you install configure and troubleshoot 3Com desktop and server NICs wireless cards and Bluetooth devices This diagnostic software is located at http www 3com com prodforms software connection assistant ca th ankyou html Software Updates are the bug fix maintenance releases for the version of software initially purchased with the product In order to access these Software Updates you must first register your product on the 3Com web site at http eSupport 3com com First time users will need to apply for a user name and password A link to software downloads can be found at http eSupport 3com com or under the Product
33. ance 41 Depending on your TFTP server interface click on the appropriate icon or button to set the path for the application on your system Configuring the Router Enter the TFTP configuration status Boot the router and press N immediately when Booting displays on the screen The following information displays on the terminal interface M odify any of router configuration or C ontinue M Press Enter The following information displays For each of the following questions you can press lt Return gt to select the value shown in braces or you can Enter a new value NETWORK INTERFACE PARAMETERS Do you want a LAN interface N y This board s LAN IP address 169 254 10 10 10 110 10 10 Subnet mask for LAN 0 for none 255 255 0 0 TETP SERVER PARAMETERS Configure the TFTP Server parameters including IP address of the Ethernet interface on the PC file name of the application program CPU delay time and so on IP address of the TFTP server 169 254 75 166 10 110 10 13 What is the name of the file to be loaded and started m824lram ar How long in seconds should CPU delay before starting up 5 Configure the network interface parameters for the router including the interface to be used its IP address and subnet mask As you configure these parameters set the values so that a The IP address of the TFP server is the IP address of the PC connected to the Ethernet port on the router a The IP address and sub
34. ata Is being transmitted through the Ethernet port SERIALO Off The link is not connected Green The link is connected Flashing green Data is being transmitted through serial port 0 Port Attributes Table 4 Router 3012 LEDs continued LED Description SERIAL1 Off The link is not connected Green The link is connected Flashing green Data is being transmitted over serial port 1 AUX Off The link is not connected Green The link is connected Flashing green Data is being transmitted over the AUX port SYSTEM Flashing green The system is operating normally Always green or off The system is not operating normally The Router 3012 provides a console port an AUX port a 10 100M Ethernet port and a synchronous asynchronous serial port The attributes of these ports are described in the following sections Console Port Table 5 lists attributes of the console port Table 5 Attributes of the Console Port Attribute Description Connector RJ 45 Port standard Asynchronous EIA TIA 232 Baud rate 9 6 to 115 2 kbps the default is 9 6 kbps Services Connects with character terminal Connects with the serial ports of the local PCs and runs the terminal emulation program on the PCs Command line interface AUX Port Table 6 lists attributes of the AUX port Table 6 Attributes of the AUX Port Attribute Descriptio
35. e gt eater Te ene ene e pe FE EC cs pe ES ES e e en TE oo pe rm RES ES LE You can use Table 28 as a reference while distinguishing or preparing the two kinds of Ethernet cables While preparing the Ethernet cables follow the chromatogram given in this table to arrange the wires Otherwise communication quality will be affected even though the equipment at two ends is connected The synchronous asynchronous serial port cable is connected to a DB 50 receptacle You must select the appropriate cable for the protocol 54 CHAPTER A OPTIONAL CABLE SPECIFICATIONS Synchronous and Asynchronous mode V 24 EIA TIA 232 DTE Cable Pinouts V 35 and V 24 EIA TIA 232 standards support synchronous operating mode while only V 24 EIA TIA 232 standard supports the asynchronous operating mode The maximum transmission distance and baud rate of the signal vary with the operating mode See Table 29 for details Table 29 Transmission Rate and Transmission Distance of V 24 EIA TIA 232 V 35 Cable V 24 EIA TIA 232 Maximum Maximum Transmission Transmission Baud Rate bps Distance m Baud Rate bps Distance m ae IEC Bo LL CE seo 7 faoseooo CAUTION The baud rate should not exceed 64 Kbps when the V 24 cable operates in synchronous mode DTE and DCE mode The synchronous serial port can operate in both DTE mode and DCE mode For two devices connected directly one device should operate in DTE mode and the
36. e 14 lists attributes of the serial port Table 14 Attributes of the Serial Port Description Attribute Synchronous Asynchronous Connector DB50 Port standard and V 24 EIA TIA 449 X 21 and V 24 EIA TIA 232 operating mode EIA TIA 23 EIA 530 2 DTE DCE DTE DCE DCE Minimum baud 1200 1200 1200 1200 300 rate bps Maximum baud 64 K 2 048 M 2 048 M 2 048 M 115 2 K rate bps Services DDN leased line Modem dial up Terminal access Backup Backup 14 CHAPTER 1 INTRODUCING THE ROUTER 3000 FAMILY Table 14 Attributes of the Serial Port continued Description Attribute Synchronous Asynchronous Protocols PPP MP LAPB Link Access Protocol Balanced HDLC High level Data Link Control SDLC Synchronous Data Link Control X23 Frame Relay ISDN S T and ISDN U Ports Table 15 lists attributes of the ISDN S T and ISDN U ports Table 15 Attributes of ISDN S T and U Ports Ma a Protocol standards Complies with ITU T 1 430 Q 921 and Q 931 recommendations Operating mode ISDN dial up ISDN leased line Services ISDN ISDN additional services Multi subscriber number Subaddress Backup Router 3016 and Figure 5 illustrates the Router 3016 Router 3018 Figure 5 Router 3016 Power LED W Ethernet LED 7 T1 LNK LED T1 ACT LED AUX LED System LED Figure 6 illustrates the back panel of the Router 3016 System Sp
37. ecifications Router 3016 and Router 3018 15 Figure 6 Back Panel of the Router 3016 OFF ON CON AUX 100METH F CT1 PRI e L AAA r L H Power 190M i SWITC SL Ethernet Grounding Power port CT1 PRI input Ort socket AUX P port Figure 7 illustrates the Router 3018 Figure 7 Router 3018 Power LED A Ethernet LED E1 Link LED ET ACT LED Figure 8 illustrates the back panel of the Router 3018 Figure 8 Back Panel of the Router 3018 LC n CON AUX En ri a Ps 0 0m000 0 sa Pr Giai i GG j Power CON 100M ER switch port Ethernet port Port impedance Power port Grounding toggling button input AUX screw socket port Table 16 lists system specifications for the Router 3016 and Router 3018 Table 16 System Specifications for the Router 3016 and Router 3018 item Router 3016 Description Router 3018 Description Fixed ports 1 console port 1 console port 1 10 100 Mbps Ethernet port 1 10 100 Mbps Ethernet port 1 AUX port 1 AUX port 1 CT1 PRI port 1 E1 CE1 PRI port Button 1 E1 CE1 PRI port impedance toggling button SDRAM 64 MB Flash memory 8 MB 16 CHAPTER 1 INTRODUCING THE ROUTER 3000 FAMILY
38. ee 7 Select Browse in the Send File dialog box shown in Figure 20 and select the application you want to download Figure 20 Send File Dialog Box s XMODEM HyperTerminal Edit View Call Transfer Help 8 In the Protocol dropdown menu select Xmodem 9 Click Send The system displays the Xmodem file send dialog box shown in Figure 21 Figure 21 Xmodem File Send Dialog Box XMODEM Hyper Terminal File Edit View Call Transfer Help Sending C Router 30004 Router 3000 Software log Packet Error checking CRC Retries Total retries Last error File OK of 18K Elapsed Remaining Raa Throughput After the download is complete the system begins the operation of writing to Flash memory after which the following information will be displayed in the terminal interface indicating that the download is completed Download completed Writing to flash memory Please wait it needs a long time about 5 min St T T 1 SE STE T T T T T ST T T EL Write Flash Success Please return to 9600 bps Press ENTER key to reboot the system 40 CHAPTER 4 MAINTAINING THE ROUTER 10 Downloading BootROM with the Xmodem Protocol Downloading Applications with the TFTP Protocol 1 Restore the baud rate of the console terminal to 9600bps and repeat the disconnection and reconnection of the terminal To upgrade the Boot ROM by using Xmodem Power on the router start the
39. eplacing the Boot ROM AN Closing the Router Chassis Cover Maintaining Router Hardware 47 When a Boot ROM Is damaged or when data becomes corrupted because of a software failure and cannot be corrected the Boot ROM should be replaced Router 3000 Boot ROMs are located at the same position on the mainboard as shown in Figure 26 Figure 26 Boot ROM Location Boot ROM location o AE L L CAUTION Use a chip extractor to replace the Boot ROM To replace the Boot ROM Insert the top end of the chip extractor into the Boot ROM socket turn inward slightly withdraw the extractor upward and lift the Boot ROM out 2 Put the Boot ROM into the static shielding bag 3 Insert the end of the chip extractor into the socket of the new Boot ROM Position the Boot ROM so that the beveled edge of the socket matches the beveled edge on the Boot ROM and plug it into the Boot ROM socket CAUTION Be caretul not to damage or bend the pins at the bottom of the Boot ROM If the pins are bent straighten them with needle nose pliers To prevent cables from being pressed or cut off when you close the cover of the router chassis roll up all the cables and put them into the chassis before closing the cover 48 CHAPTER 4 MAINTAINING THE ROUTER TROUBLESHOOTING If the power LED is off verif
40. he terminal screen Booting kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk 34 CHAPTER 3 BOOTING AND CONFIGURING THE ROUTER Configuration Fundamentals of the Router 3Com Router Boot Rom V4 60 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Copyright C 2002 2005 by 3Com Corporation Inc Compiled at 20 46 59 Jul 25 2003 Now testing memory OK 64M bytes SDRAM 8192k bytes flash memory Hardware Version is MTR 0 1 CPLD Version is CPLD 1 0 Bootrom Version is V1 00 Press Ctrl B to Enter Boot Menu The contents displayed on the terminal can vary with different versions of Boot ROM If you press Ctrl B immediately the system displays the Boot Menu If you do not press Ctrl B the system initiates the program decompression process After 3Com Router Boot Rom V4 60 appears Booting disappears When the system begins the decompression and initialization process the screen displays Now system is self decompressing System now is starting Press ENTER to get started Press Enter The system displays the 3com prompt which indicates that the router has entered the system view and you can configure the router The configuration process includes the following steps Clarify your networking requirements These requirements include m The connectivity requirements of the remote sites m The types of LAN and WAN ports required for the network m The configuration of IP and IP subnet settings and any other
41. hods you can use to upgrade upload and download configuration files and application files and manage the BootROM password The Boot menu is used during software maintenance of the router Create a configuration environment see Configuration Fundamentals of the Router on page 34 and boot the router The terminal screen displays the following information Booting kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk R3000 Boot Rom V4 60 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Copyright C 2002 2005 by 3Com Corporation Inc Compiled at 20 46 59 Jul 25 2003 Now testing memory OK 64M bytes SDRAM 8192k bytes flash memory Press Ctrl B to Enter Boot Menu Press Ctrl B within 5 seconds The system prompts you for the BootROM password Please input bootrom password If you do not press Ctrl B within 5 seconds the system begins decompression and you must restart the router 38 CHAPTER 4 MAINTAINING THE ROUTER AN Downloading Applications with the Xmodem Protocol Enter the Boot ROM password if there is one and press Enter The Boot menu displays Boot Menu Download application program with XMODEM Download application program with TFTP Clear application password Clear configuration Start up andignore console configuration Download Boot ROM ALL with XMODEM Restore Boot ROM from FLASH Backup Boot ROM from FLASH Exit and reboot lo 0 YJ QU SWN HA Enter your choice 1 9 The Boot menu prov
42. http lat 3com com lat support form html Portuguese speakers enter the URL http lat 3com com br support form html English speakers in Latin America should send e mail to lat support anc 3com com US and Canada Telephone Technical Support and Repair 1 800 876 3266 68 APPENDIX B OBTAINING SUPPORT FOR YOUR ROUTER
43. ial up backup To connect the router to a remote device a local modem must be connected to a remote modem through PSTN For the connection method see Chapter 3 For the AUX port specifications of each router see Chapter 1 If the console port fails the AUX port can also serve as a console port To connect the AUX cable Turn off power to the router 2 Plug the RJ 45 connector of the AUX cable into the AUX port of the router 3 Connect the DB 25 or DB 9 adapter of the AUX cable to the serial port of the analog modem For pinout details of the AUX cable see Appendix A The serial port is usually used to connect the router to DSU CSU For the serial port specifications of each router see Chapter 1 CAUTION Plugging and unplugging the connectors of the serial port online can damage the router or the remote device CHAPTER 2 INSTALLING THE ROUTER Connecting to the CT1 PRI Port Ss WN Nine types of serial port cables are available However these cables are optional and you must select the proper one based on your requirements when you purchase the router All these types of cables have a DB 50 adapter at the router end For pinout details of the serial port cables see Appendix A At the network end the connector is different for each type of cable as described in the following list m V 24 EIA TIA 232 DTE cable DB 25 male adapter m V 24 EIA TIA 232 DCE cable DB 25 female adapter m V 35 DTE cable
44. ides two methods for upgrading the applications See Downloading Applications with the Xmodem Protocol on page 38 and Downloading Applications with the TFTP Protocol on page 40 CAUTION When you upgrade application programs verify and match the version of the Boot ROM software to the version of the main software If you download software applications using the Xmodem protocol you can use the console port Use the following process to download applications with the Xmodem protocol Enter the Boot menu Press 1 to select the Download application program with Xmodem The router provides the following download speed options Downloading application program from serial Please choose your download speed 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Exit and reboot NU S WD H Enter your choice 1 6 Select the appropriate download speed The router displays information based on your selection for example Download speed is 115200 bps Change the terminal s speed to 115200 bps and select Xmodem protocol Press ENTER key when ready Change the baud rate at the console terminal to make it consistent with your selection in Step 3 To allow the new baud rate to take effect you must disconnect the terminal and reconnect it Press Enter to begin the download The system displays the following prompt Downloading CCCCC Select Transmit Send file in the terminal window Software Maintenance 39
45. m Starting the TFTP download TFTP download completed read len 03713478 Writing program code to FLASH Please waiting it needs a long time about 5 min HHHRRHRRHA HA R HR RA RARA RRA HH RH RRA Write Flash Success Press ENTER key to reboot the system After the loading press Enter to reboot the router Uploading files involves transferring them from a PC running the FTP client to a router running the FTP server through the router s Ethernet port This is called a put operation Downloading files involves transferring them from the FTP server on the router through its Ethernet port to the PC running the FTP client This is called a get operation All FTP clients including local and remote users who are connected to a router can upload and download if they pass user authentication Creating a Local FTP Upload Download Configuration To transfer files using FTP you must create the appropriate configuration as shown in Figure 23 and Figure 24 and described in the following procedures Figure 23 Creating a Local FTP Upload Download Configuration 10 110 10 13 Ethernet port 10 110 10 10 on CON AUX 100METH St o AENA LAA Joga Router 3012 FTP Server PC FTP Client To create a local FTP upload download configuration Connect the PC to any of the Ethernet ports on the router Configure the IP address for the Ethernet port on the router The default IP address is 10 110 10 10
46. must be within controlled limits The requirements for the temperature and humidity of the router installation site are listed in Table 22 Table 22 Temperature and Humidity Requirements 0 to 40 C 32 to 104 F 5 to 85 Dust Dust is harmful to the sate operation of the router The specifications for the dust content and diameter of the granule within the equipment room are listed in Table 23 Table 23 Specification for Dust Content Maximum diameter u m Maximum density the number 1 4 x ul 7 Xx 2 4 x a 1 3 x toe of granules per cubic meter Gases The equipment room of the router must meet strict requirements for the content of salt acid and sulfide The specific limitation values of these harmful gases are given in Table 24 Table 24 Harmful Gas Limitation Values in Equipment Room urina Average mg m Maximum mg m3 Static Electricity To prevent damage caused by the static electricity insure that m The equipment is grounded Workbench Requirements Installation Checklist Preparing to Install the Router 21 The equipment room is dust proof Adequate temperature and humidity conditions prevail The operator wears the ESD preventive wrist strap ESD preventive gloves and ESD preventive clothes while handling the circuit board The dismantled circuit board is placed upward on the ESD preventive workbench or put into an ESD preventive bag You avoid direct contact with the elements of the
47. n Connector RJ 45 Port standard Asynchronous EIA TIA 232 Baud rate 300 bps to 115 2 kbps Services Modem dial up Backup Protocols PPP Point to Point Protocol SLIP Serial Line Internet Protocol MP Multilink PPP 10 CHAPTER 1 INTRODUCING THE ROUTER 3000 FAMILY Ethernet Port Table 7 lists attributes of the Ethernet port Table 7 Attributes of the Fast Ethernet Port Attribute Description Connector RJ 45 Frame format Ethernet_ll Ethernet_SNAP IEEE 802 2 IEEE 802 3 Operating mode 10 100 Mbps autosensing Full duplex half duplex Network protocol IP Internet Protocol Novell IPX Internet Packet Exchange Synchronous Asynchronous Serial Port Table 8 lists attributes of the serial port Table 8 Attributes of the Serial Port Description Attribute Synchronous Asynchronous Connector DB50 Port standard and V 24 V 35 EIA TIA 449 X 21 and V 24 EIA TIA 232 operating mode alas EIA 530 DTE DCE DTE DCE DTE DCE Minimum baud 1200 1200 1200 1200 300 rate bps Maximum baud 64 k 2 048 M 2 048 M 2 048 M 115 2 K rate bps Services DDN leased line Modem dial up Terminal access Backup Backup Protocols PPP PPP MP SLIP LAPB Link Access Protocol Balanced MP HDLC High level Data Link Control SDLC Synchronous Data Link Control X 25 Frame Relay Router 3013 and The Router 3013 and Router 3015 offer ISDN BRI support The Router 3013 has an Route
48. net mask are the same as the IP address and subnet mask of the LANO port m The IP addresses of the PC network interface and the LANO port of the router reside on the same segment After you enter the last parameter the following information displays and you can verify that the parameters are set correctly NETWORK INTERFACE PARAMETERS IP address on LAN is 10 110 10 10 LAN interface s subnet mask is Oxffff0000 HARDWARE PARAMETERS Processor type is MPC8241 Internal Clock Rate 200 Mhz External Clock Rate 100 Mhz Serial channels will use a baud rate of 9600 TFTP SERVER PARAMETERS IP address of the TFTP host is 10 110 10 13 The file to download and start is m8241ram arj After board is reset start up code will wait 5 seconds M odify any of this or C ontinue M C Enter C to confirm this configuration or M to modify any of the parameter settings CHAPTER 4 MAINTAINING THE ROUTER Uploading and Downloading Applications and Configuration Files Using FTP Ss WN 3 Upgrading the Application To upgrade the application Boot the system normally Press Ctrl B within 5 seconds of the prompt that tells you to do so Enter the BootROM password If necessary Enter 2 at the Boot menu to select Download the Application Program Through TFTP The following information displays Please start TFTP server then press ENTER key to get started If the PC running TFTP Server is ready press Enter to begin loading the progra
49. nput current 0 5 A to 1A Output voltage 12 V Output current 4A Dimensions W XHXD the highest arc points of the plastic panel 251 X 42 5 X 187mm 9 9 X 1 7 X 7 4 in Weight 0 75 kg 1 65 Ib Operating temperature O to 40 C 32 to 104 F 12 CHAPTER 1 INTRODUCING THE ROUTER 3000 FAMILY Table 9 System Specifications for the Router 3013 and Router 3015 continued Item Router 3013 Description Router 3015 Description Operating 5 to 85 noncondensing humidity LEDs Table 10 lists and describes the LEDs on the front panel of the Router 3013 and Router 3015 Table 10 Router 3013 and Router 3015 LEDs Description POWER Off The power is not on en foromesmeme 100M ETH Off The link is not connected negre paa steng tannet oer eet SERIAL Off The link is not connected Green The link is connected Flashing green Data is being transmitted over the serial port Off No data is being transmitted over the ISDN BRI port and two B channels are free Flashing green Data is being transmitted over the ISDN BRI port Green means The link is connected Off The link is not connected Flashing green Data is being transmitted over the AUX port SYSTEM Flashing green The system is operating normally Always green or off The system is not operating normally Port Attributes The Router 3013 provides a console port an AUX port a 10 100
50. nsure electromagnetic compatibility m Identify the mark on the module port so you can plug the cable in correctly When connecting the Ethernet cable to a LAN Switch plug the cable into the 10 100BASE T port marked with MDIX Connecting the Router Connecting the Router to the WAN 25 To connect the Ethernet cable Turn off power to the router Select the Ethernet cable When connecting the router with a PC or a router use the crossover network cable When connecting the router to a hub or a LAN switch use the straight through network cable Connect one end of the Ethernet cable to the appropriate Ethernet module on the router Connect the other end of the Ethernet cable to the Ethernet port of the network device Verify the connection by checking that the 100M ETH LED on the top of the router IS on The Router 3000 series routers provide the following WAN ports to the WAN Connecting the AUX Port to the Modem gt Connecting the Serial Port to a CSU DSU AN m AUX port all models m Mutiprotocol synchronous asynchronous serial port Router 3012 Router 3013 Router 3015 a ISDN S T port Router 3013 m ISDN U port Router 3015 CT1 PRI port Router 3016 m E1 CE1 PRI port Router 3018 See Chapter A for illustrations and pinout details of all WAN port cables The auxiliary AUX port is an EIA TIA 232 compliant synchronous asynchronous serial port that is used for remote configuration or d
51. ou are unable to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com and the 3Com logo are registered trademarks of 3Com Corporation Intel and Pentium are registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation All other company and product names may be trademarks of the respective companies with which they are a
52. r 3015 ISDN BRI S T port and the Router 3015 has an ISDN BRI U port Figure 3 illustrates the Router 3013 and Router 3015 routers System Specifications Router 3013 and Router 3015 11 Figure 3 Router 3013 and Router 3015 Power LED se Ethernet LED Serial LED BRI LED AUX LED Figure 4 illustrates the back panel of the Router 3013 and 3015 Figure 4 Back Panel of the Router 3013 and Router 3015 L CON AUX 100M ETH SERIAL BRI ar OFF ON DC12V il ee ES gt O L In des Y Power switch Power input socket CON 100M Grounding PRI port port Ethernet screw AUX port SERIALO port Table 9 lists system specifications for the Router 3013 and Router 3015 Table 9 System Specifications for the Router 3013 and Router 3015 Item Router 3013 Description Router 3015 Description Fixed ports 1 console port 1 console port 1 10 100M Ethernet port 1 10 100M Ethernet port 1 AUX port 1 AUX port 1 synchronous asynchronous 1 synchronous asynchronous serial port serial port 1 ISDN BRI U port 1 ISDN BRI S T port Processor MPC860T 50 MHz SDRAM 64 MB Flash memory 8 MB Maximum 20 W power Power supply external Input voltage and frequency 100 to 240V AC the actual range can be 80 to 264 V 50 60 Hz I
53. rd Start the FTP server 3Com ftp server enable Uploading or Downloading an Application or Configuration File To upload or download an application program file or configuration file In DOS mode enter the path where the application or configuration files are located Execute the FTP command and set up the FTP connection with the router For example Ce version ftp 10 110 10 10 If the connection is set up the following information displays Connected to 10 110 10 10 44 CHAPTER 4 MAINTAINING THE ROUTER Creating a New Router Password 220 FTP server ready on R3000 at User 10 110 10 10 none Use the username and password that have already been set on the router to log on to the FIP server User 10 110 10 10 none user 331 Password required for ftp Password 230 User ftp logged in Lops The appearance of the ftp gt prompt indicates that you can begin the upload or download operation During the upload and download operation the default name of the router s application program is SYSTEM Contigurations file are named CONFIG by default To upload the application or configuration files enter the appropriate path and file name at the following prompts ftp gt put local file remote file After the uploading is completed the ftp gt DOS prompt displays again Enter dir to display the name and size of the file on the router If the upload is successful the sizes of the file on the router and on the
54. rk faults m The command line interpreter adopts fuzzy search for the keywords of the command A conflict free keyword if entered will be interpreted accordingly For example tor a display command you can enter dis To facilitate the management of the router in the system view all the commands are grouped Each group corresponds to a view Users can use these commands to switch between different views Many commands are limited to use in a single view Other commands such as ping display current configuration interface can be executed in all views Router 5000 routers provide online Help for the command line interface In any view enter for all the commands in the view and a brief description of each command m Enter a command followed by a space and in the keyword position for a list of all keywords and a brief description of each one m Enter a command followed by a space and in the argument position for a description of related arguments m Enter a character string followed by a space and for a list of all commands that begin with the character string m Enter a command followed by a character string and for a list of all keywords that begin with the string Software Maintenance Accessing the Boot Menu MAINTAINING THE ROUTER The Router 3000 supports three types of software file m BootROM program files m Application files m Configuration files This chapter describes the configuration met
55. ssociated CONTENTS ABOUT THIS GUIDE Conventions 5 INTRODUCING THE ROUTER 3000 FAMILY Router 3012 7 Router 3013 and Router 3015 10 Router 3016 and Router 3018 14 INSTALLING THE ROUTER Preparing to Install the Router 19 Mounting the Router on a Vertical Surface 22 Installing the Router on a Workbench 23 Connecting the Protection Ground Wire 23 Connecting the Power Cable 23 Connecting the Router to the Console Terminal 24 Connecting the Router to the Ethernet 24 Connecting the Router to the WAN 25 Verifying the Installation 27 BOOTING AND CONFIGURING THE ROUTER Connecting the Router to a Local Console Terminal 29 Setting the Parameters of the Console Terminal 29 Powering on the Router 33 Startup Process 33 Configuration Fundamentals of the Router 34 MAINTAINING THE ROUTER Software Maintenance 37 Maintaining Router Hardware 46 TROUBLESHOOTING The Power LED is Off 49 Nothing is Displayed on the Terminal after Power On 49 Illegible Characters Display on the Terminal after Power On 50 OPTIONAL CABLE SPECIFICATIONS Console Cable 51 AUX Cable 51 Ethernet Cable 52 Serial Port Cable 53 T1 Cable 63 ISDN BRI Cables 63 OBTAINING SUPPORT FOR YOUR ROUTER Register Your Product to Gain Service Benefits 65 Purchase Value Added Services 65 Troubleshoot Online 65 Access Software Downloads 65 Contact Us 66 Telephone Technical Support and Repair 66 ABOUT THIS GUIDE This guide describes the 3Com Router 30
56. structions 50 CHAPTER 5 TROUBLESHOOTING Illegible Characters Display on the Terminal after Power On If the system operates normally after the system runs the POST the start up information is displayed on the console terminal If the configuration system has a fault the terminal may display only illegible characters If the console terminal displays illegible characters after the POST verity that the HyperTerminal parameters are set properly as follows m Baud 9600 m Data bits 8 a Stop bit 1 a Parity None m Flow control None m Terminal emulation VT100 If the parameter settings do not match these values reconfigure them Console Cable AUX Cable OPTIONAL CABLE SPECIFICATIONS The tables in this appendix describe the pinouts for the cables that you can use with Router 3000 series routers Pins that are not described in the following tables are not connected Figure 27 illustrates the console cable Figure 27 Console Cable Assembly Enlarged A side DB25 Female Pos 25 po J j 8P8C Plug ff Cad E ja T ee Enlarged B side gt Mn mi ta B ETS pe e as DB9 Female C sii A poo Enlarged C side y son gt Pos t7 L Posi A
57. t community write lt write community string gt 3Com snmp agent trap enable 3Com snmp agent target host trap address lt addr gt parameter vl securityname lt security name string gt In this example lt addr gt is the address of the PC on which you have installed Network Supervisor To learn more about Network Supervisor on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com 3ns The command line interface of the Router 3000 series routers provides commands to configure and manage the router The command line interface has the following characteristics m Performs the local configuration through the console port m Performs local or remote configuration through the telnet command which can be used to log on directly and manage other routers m Implements the configuration on the router through the terminals the asynchronous port including those connected to the AUX port and AS port in the dumb terminal mode m Configures the hierarchical user protection guest operator administrator Only administrator users are authorized to configure and manage the routers Online help available by typing at any time CHAPTER 3 BOOTING AND CONFIGURING THE ROUTER Help for the Configuration m Provides network diagnostic tools such as Tracert and Ping to quickly diagnose the availability of the network m Provides detailed debugging information to diagnose netwo
58. tween the power cord and ground wire is secure m The voltage of the power supply complies with the requirement of the router m The console cable is correctly connected to either the PC or the terminal and that the parameters are correct as described in Setting the Parameters of the Console Terminal on page 29 WARNING Before switching on the power locate the power off switch in the workroom so that in case of an electrical accident power can be turned off quickly Turn on the power switch of the router After the router is powered on verify that The LEDs on the front panel are normal For the status of the LEDs during normal operation after power on see the LED tables in Chapter 1 m The console terminal display is normal For the local configuration the startup interface on the console terminal displays after the router is powered on See Startup Process on page 33 For the remote configuration you must dial up using HyperTerminal after the router is powered on as shown in Figure 19 After the dial up the startup interface is displayed on the terminal See Startup Process on page 33 Figure 19 Connect Dialog Box D router 3000 er 9999 3Com Megahertz B 10 100 LAN 56K Mode Status Dialing After the POST press Enter When the 3com prompt displays you can configure the router After the router starts up the Boot ROM program runs and the following information displays on t
59. twisted pair cable The Router 3000 series routers provide a fixed 10 100BASE TX fast Ethernet port that uses category 5 twisted pair cable as shown in Figure 29 Figure 29 Ethernet Cable Assembly RJ45 R JAS 30 The Ethernet cables are classified as straight through network cable and crossover network cable They have the following features a Straight through network cable The sequences of the wires crimped at the RJ 45 connectors of the two ends are the same The cable is used in the connection between a terminal device such as a PC or a router and the Hub or Serial Port Cable LAN Switch Straight through network cables are delivered along with the router m Crossover network cable The sequences of the wires crimped at the RJ 45 connectors of the two ends are different The cable is used in the connection between the terminal device such as a PC or a router and another terminal device You can create this cable yourself if necessary Table 27 describes straight through network cable pinouts Table 27 Straight through Network Cable Pinouts Category 5 ta pair ES tre White Orange White Orange gt CU pen a EI Te ene ene Ce I E DE p I RI ES e Dee TE Aq mee DE EE e ES AS Table 28 describes crossover network cable pinouts Table 28 Crossover Network Cable Pinouts Category 5 RL Pair css du A White Orange White Orang
60. ur router hardware have the following tools m Phillips screwdriver m ESD preventive wrist strap and ESD preventive glove m Static shielding bag m Chip extractor CAUTION Observe the following precautions when maintaining your router hardware On the Router 3000 there is a seal on one of the screws on the chassis Contact your Service representative before you open the chassis m Always maintain the router under the guidance of technical support personnel m Confirm that all power supplies have been disconnected from the router when performing hardware maintenance m Wear an ESD preventive wrist strap and ESD preventive gloves during hardware maintenance and ensure that the strap makes skin contact m Use only the SDRAM provided by 3Com Corporation Use the following procedure to open the router chassis cover Turn off the power to router and remove the power cord Remove all port cables on the back panel of the router Do not remove the PGND cable Place the router upside down on a work surface Remove the screws on the bottom of the chassis with the Phillips screwdriver and set them aside 4 Turn the router right side up with the rear panel toward you Remove the captive screws on the rear panel with the Phillips screwdriver and set them aside Raise the chassis cover until it is free of the bottom of the router and put it to one side Figure 25 Removing the Screws from the Bottom of the Router Chassis R
61. y that The Power LED is Off AN Nothing is Displayed m The power switch of the router is turned on m The power supply switch is turned on m The power cord of the router is connected properly m The power supply suits the requirement of the router CAUTION Do not plug in or unplug the power cord when the power Is on After having checked the conditions in the previous list if the power LED is still off contact your Service representative After the system runs the power on self test POST if the system operates on the Terminal after Power On normally the start up information is displayed on the console terminal If the configuration system has a fault the terminal may display nothing If the terminal does not display any information after the POST verify that m The power system is operating normally m The console cable is connected correctly If the power system is normal and the console cable is connected properly there may be something wrong with the console cable or the HyperTerminal parameters Check the cable or the parameters HyperTerminal parameters should have the following values m Baud 9600 m Data bits 8 a Stop bit 1 a Parity None m Flow control None m Terminal emulation VT100 If the parameter settings do not match these values reconfigure them If the previous checks do not solve the problem contact your Service representative and follow the representative s in

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