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Siemens optiPoint 400 Operating instructions

1. 00000 12 Answering a Call with the Speaker Speakerphone Mode coi si cceare clei ease ace een AAAG E EAE 12 Open Listening in the Room During a Call 13 Switching to Speakerphone Mode 0 0000 e ee eee 14 Switching to the Handset 0 0000 cece eee 14 Using Gall WahtiNgi rarat araa een deena ot Quek copa Moe a A A 14 Accepting a Waiting Call Camp On 00 14 Preventing and Allowing Call Waiting Automatic Camp On 15 Turning the Call Waiting Tone On and Off 15 Accepting a Specific Call for Your Colleague 2004 16 Rejecting CallSisiale progs santhi odd ashen dundee case i denise Smt act eae 16 Using Mailboxes 0 0 0002 eee 17 Accessing the Mailbox 0 0 000000 00 cee ee 17 Using Timed Reminders 00000 00 a 17 Using the Speakerphones bo wosuew cele dew eg Ba dda ows 18 Enabling and Disabling Handsfree Answerback 18 Answering a Call With a Headset 0000000002000 18 Turning Do Not Disturb On and Off 0 0000002 e ae 19 Turning Ringer Cutoff On and Off 000 000 00 2c ee 19 Trace Call Identifying Anonymous Callers Not for U S 20 Turning the Microphone On and Off 00200 000s 20 Answering Calls from the Entrance Telephone and Opening the Door 21 Accepting a Call From an Answering Machine
2. 86 Activating and Deactivating a Ringing Group 04 86 Uniform Call Distribution UCD 00 000 000 000 000 0002 87 uy System networking via LAN PC network Special Functions in the LAN PC Network 89 Leaving a Hunt Group Group Call 0 00 00 0 002 e eee 89 Transferring Call Forwarding 0 0 0 0 ccc eee eee 90 Using Night ANSWER caus acct aud acetal aasien aiei eee ee ae eer R 91 Activating and Deactivating a Ringing Group 04 92 Controlling Relays eces 2 0 0 0c cette 93 Opening the DOOM 2 aiis nada iiaia ope bogie b44b Bag ar aAa 94 J All About Your Telephone Labeling and Documentation 95 Labeling Key FiGldS 3 aia eg gee apa arin ge ded ae Pe ea oe ES ey we 95 Attaching a Station Number Label 0 000 000 eee ue 96 DOCUMENTALON mksa ies aaah eee dea Got E i are ee Pays 96 Fixing PIOMems c ccscsoscesrst ct cosceuseneens 97 Telephone Maintenance 00 00 eee eee 97 FOUBIESNOOUA Gira faucstca tevin basa deena aena ok ea Reena TIERA 97 Responding to Error Messages on the Screen 000 98 Contacts for Resolving Problems 0 000000 e eee eee 98 MIGGX icsecdiveetetneienteceneenetecieancces 99 Basic operating instructions Basic operating instructions optiPoint 400 economy standard control panel m Key field fixed function keys Pr
3. Saving Station Numbers Functions Procedures and Appointments Step by Step Meaning of LED Signals for Saved Functions Call forwarding Forwarding trunk Forward Line US Night answer UK Night Service Do not disturb Changeover Advisory message Ringer cutoff HF answerback on off US Join leave group UK Hunt group join leave Caller ID suppression Call wait term Waiting tone off Ring Transfer Door opener on off Control Relay Ringing group on Shift Key UCD Available on off Work on off Night answer on off Saved function is not active Saved function is active Callback You have not set a callback You have set a callback Mute on off The microphone is switched on The microphone is switched off Caller list No calls saved Call request saved Repdial key internal Direct station select The other party is not engaged in a call The other party is engaged in a call or has activated do not disturb Flashing rapidly A caller is trying to reach you please pick up the phone Flashing slowly A caller is trying to reach another party who has not yet answered Mailbox No messages present Message s present Call key General call key Trunk key MULAP Key Temporary MSN No call on assigned trunk Active call on assigned trunk Flashing rapidly A call has arrived on this line press the key to pick up the call Flashing slowly A call on this line was plac
4. If You Cannot Reach a Destination Step by Step p Override Y OOO Busy Override Joining a Call in Progress This function is only available if it has been configured by the service technician contact the service person nel Precondition You have dialed an internal number and hear a busy signal It is important that you reach the called party Select and confirm Enter the code The called party and person to whom this party is talk ing hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override station no or name You can now start talking 47 Telephone Settings Step by Step or a UK Ringer volume V or O v or O p gt US Ring tone v gt UK Ringer tone vA oro v oro p US Atiention Ring Vor gt UK Volume vV or amp Vv 48 Telephone Settings Adjusting the Ring Volume Press these keys while the phone is idle Confirm To raise or lower the volume Keep pressing the keys until the desired volume is set Save Adjusting the Ring Tone Press these keys while the phone is idle Select and confirm To adjust the ring tone Keep pressing the keys until the desired tone is set Save Adjusting the Attention Ring Volume If you belong to a team that uses trunk keys the tele phone can alert you
5. Program Service gt gt 0 Reset services V or eo Fax Details and Message on Answer ing Machine If a fax or answering machine is connected to your sys tem and you have assigned the Fax details function to a programmable key gt page 54 the key lights up when a fax or a message has been received Deactivating indication Press the illuminated Fax details key The LED goes out Resetting Services and Functions System Wide Cancellation for a Tele phone There is a general reset procedure for activated func tions The following functions are canceled if they were activated Forwarding on Advisory msg on Ringing group on Hunting group off Suppress call ID Waiting tone off DND on Ringer cutoff on Messages received View callbacks Press the key The LED lights up Select and confirm Enter the code 67 Using Other Functions Step by Step Monitoring a Room A telephone can be used to monitor a room The func tion must be activated on the telephone that you want to monitor Calling this telephone lets you hear what is going on in the room Activating the telephone to be monitored Program Service J Press the key The LED lights up gt 88 Room monitor y Select and confirm or Eee Enter the code You can either leave the telephone in speakerphone mode or lift the handset and leave it directed towards the noise source Deactivating the telephone to b
6. SIEMENS Global network of innovation al A ee HiPath 3000 HiPath 5000 RSM HiPath AllServe Hicom 150 E H optiPoint 400 economy optiPoint 400 standard Operating Instructions Before You Begin Before You Begin These operating instructions describe the telephone optiPoint 400 economy standard on your HiPath 3000 5000 RSM They describe all functions you can use from your telephone You may find that some func tions you wish to use are not available on your telephone This may be due to one of the following reasons e The function has not been configured for your telephone please contact your service personnel e Your communications platform does not support this function please contact your ser vice personnel Important Notes Do not operate the telephone in environments where there is a danger of explosions Use only original Siemens accessories Using other accessories may cause pM a hazard and will invalidate the warranty and the CE mark Feessot Never open the telephone If you encounter any problems contact your ser vice personnel Never allow the telephone to come into contact with staining or aggressive liquids such as coffee tea juice or soft drinks For information on telephone maintenance gt page 97 The information provided in this document contains merely general descriptions or charac teristics of performance which in case of actual use do
7. e Input in online mode The connected computer processes your entries di rectly Enter the code Enter data 73 Using Other Functions Step by Step Controlling Relays If this function has been configured contact the service personnel you can turn up to four relays on and off to control different facilities such as a door opener Depending on how they are programmed you can switch the relays on and off or switch them on and have them switched off automatically after a timeout IE Special features must be taken into consider ation if your telephone operates with HiPath 5000 RSM system networking via PC network gt page 93 gt 90 Control Relay On vy Select and confirm or gt 90 Control Relay Off V or GOO or WOO Enter the code for on or off Enter the relay Sensors HiPath 3300 3350 3500 3550 Only If this function has been configured contact the service personnel sensors detect signals causing your phone to ring and a message to appear on your screen 74 Using Other Functions Step by Step ooo TE Program Service b gt 45 Page Vv or ii Radio Paging Not for U S If paging equipment is connected to your system con tact the service personnel you can contact people via their pocket receivers The pocket receiver indicates to the person you are looking for that someone is trying to get in touch The person you page can then
8. ting up a connection Automatic Connection Setup Hotline If this function is configured contact the service per sonnel the system automatically sets up a connection to a preset internal or external destination Lift the handset Depending on the setting the connection is either set up immediately or only after a preset period of time hotline after a timeout 27 Making Calls Step by Step Reserve Trunk If this feature is configured contact the service person nel you can reserve a busy trunk for your own use When the trunk is free you receive a call and a message appears on the display Precondition The message US Currently busy UK busy at the moment appears on your screen Reserve trunk vy Confirm When the reserved trunk becomes free Your telephone rings The display shows Trunk is free Lift the handset You hear the CO dial tone Y Enter the number of the external station a Assigning a Station Number Not for U S If this function has been configured contact the service personnel you can selectively assign a specific num ber DID number to your telephone before making an external call The assigned number then appears on the called party s display Program Service Press the key The LED lights up gt 41 Temporary MSN v Select and confirm or eeo Enter the code m Enter the DID number you wish to use rig Dial the external number 28
9. 14 49 Special dial tone ccc ese ceeeeees 19 speed dialing dialing NUMDETS eceeeeeeeeteteeeeeteeee 41 saving station speed dialing 53 SyS EM e araa EEE SENES 41 station number ASSIOQMING scenes n aT correcting SAVING petoen E EAN station speed dialing s s s 41 53 SUTPIX GiIAlING sesers ensins 27 SWIECHES srie tose ee k aiae 74 system speed dialing s ssssssisisiensesien 41 system wide cancellation ssis 67 T team with trunk keys n se 77 telephone Cleaning sesemon nan 97 locking noss 50 locking another 70 lockingG UNIOCKING 00 0 2 50 locking unlocking all phones 70 MAINTAINING oo ceeeeeeeeeeceeeeeteteeteteeeteteeees 97 Operating oe c eee eeceeeeeeeeeeeeeeeeeeeeseeeeeeeeseees 10 SOTLINGS oo eeeececcecccecee ee ceeeseeeeeeteeeseeeeeseaeees 48 TESTING ienen aee ARER 60 using another like your OWN s s s 66 telephone data service oo cee 73 telephone maintenance n 97 telephone test sses 60 temporary phone eee cece cece 66 testing the telephone cceeee 60 testing the telephone functions 60 text message ANSWETING oe cceceececeseeeeeseeeeeeeeeeeeeteeetseees 64 deleting displaying s s s 64 receiving 64 Sending ou eects 64 three party conference 31 time dependent hotline ee 27 toggle arte enn ene eran S 31 toggle connect INTHE teami vx ceacncae ea edie 79 tone dialing
10. Join hunt group ETEEN OOO 600 or 301 x group name or 301 group name ney p US Leave group V gt UK Leave hunt group V gt US Join group V gt UK Join hunt group V or gt E y or or You belong to multiple groups or to one group with trunk keys including executive secretary teams Select and confirm Enter the code for leave or join Press the Hunt group join leave key If an x appears between group trunk number such as 301 and group name the audible tone is active for this group or trunk No x means that the audible tone was deactivated Press the OK dialog key to confirm your selection and display the next group or trunk number and group name Select and confirm This turns off the audible tone for the displayed group or trunk Select and confirm This turns off the audible tone for the displayed group or trunk Select and confirm This turns off the audible tone for all groups and trunks Enter the code for Leave all groups Select and confirm This turns off the audible tone for all groups and trunks Enter the code for Join all groups 85 Using Other Team Functions Step by Step 86 Pickup group V or Program Service BO OOGO Program Service BO gt 81 Ringing group on V or OOO gt ETT y IiE If you deactivate the audible tone for another group or trunk or deactiva
11. Leaving an Advisory Message You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk When another party calls you the message appears on the caller s screen Select and confirm Enter the code Select and confirm the preprogrammed message which can be changed by the service personnel Enter the code directly The codes appear on the screen next to the messages to which they are assigned na You can add numeric input to preprogrammed messages that end in a colon Deleting Advisory Messages Select and confirm Enter the code If you have programmed an Advisory message key gt page 54 The LED lights up Press the key 65 Using Other Functions Step by Step Program Service DO gt 508 Temporary Phone M ii If applicable Change password er 66 Using Another Telephone Like Your Own Other people can temporarily use your telephone for outgoing calls as though it were their own Press the key The LED lights up Select and confirm Enter the code Enter the other user s station number Enter the other user s telephone lock PIN gt page 51 Users who have not yet selected a personal identifica tion number are prompted to do so on their own tele phones Dial the external number This state is canceled at the end of the call Using Other Functions Step by Step
12. Making Calls Step by Step Trunk Flash To activate ISDN type services and features through the network carrier s analog trunks or those of other com munications platforms such as consultation hold you must send a signal to the trunks before dialing the ser vice code or telephone number Precondition You have set up an external connection Program Service Press the key The LED lights up gt 51 Trunk flash vy Select and confirm or eeo0o Enter the code ig Enter the service code and or telephone number 29 Making Calls Associated Dialing Dialing Aid If this function has been configured contact the service personnel you can use a dialing aid to dial numbers and set up calls for your telephone The operating procedure depends on whether the dial ing aid is connected to the S bus or the a b T R port You can also use your system telephone as a dialing aid for other telephones Dialing aid on the S bus On the PC select a destination and start dialing othe speaker on your telephone is switched on Lift the handset when the other party answers Dialing aid at the a b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen om Lift the handset Dialing aid from your telephone for another tele phone Program Service P Press the key The LED lights up gt y Select and confirm or GOOO Enter the code Ente
13. handset is lifted Documentation You can find these operating instructions in the Internet in PDF format under http www hipath com and on CD ROM ask the service personnel in HTML and PDF format The CD Rom 7 languages or a printout of these operating instructions can be ordered from the details of the article number from Siemens Sales Or ganisation of via the following Internet address http Awww click4business supplies de CD ROM article number P31003 H3540 C140 6219 Article number of these operating instructions A31003 H1012 C122 3 7619 In order to look at and print the operating instructions in PDF format you need a computer on which the free Acrobat Reader software package is installed by Adobe To look at the operating instructions in HTML format you need a computer with a www browser e g Microsoft Internet Explorer Fixing Problems Fixing Problems Telephone Maintenance e Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth e f the telephone is very dirty clean it with a diluted neutral cleaner con taining surfactants such as a dish detergent Afterwards remove all traces of the cleaner with a damp cloth using water only e Never use cleaners containing alcohol cleaners that corrode plastic or abrasive powders Troubleshooting Pressed key does not respond Check whether the key is stuck Telephone does not ring Check whether the do not
14. 89 Special Functions in the LAN PC Network Step by Step p gt Internal DISA V or OOO v ore vr gt Call forwarding on vV or Marcas sd or p 2 external calls only V or gt 3 internal calls only V or 1 KIE gt KIA 3 i Save V gt Call forwarding off V or 90 Transferring Call Forwarding You can activate deactivate call forwarding gt page 61 for your telephone from other HiPath 5000 RSM tele phones Select and confirm Enter the code Enter the DISA call number of the HiPath 3000 to which your telephone is connected Confirm the entry Enter the DISA call number of your telephone Confirm the entry Activating this function Select and confirm Enter the code Select and confirm Enter the code Enter the destination number Confirm Deactivating this function Select and confirm Enter the code Special Functions in the LAN PC Network Step by Step p gt Internal DISA V or 00O di v ore ii vre gt Night answer on V or OOO Save vA gt Night answer off V or ooo Using Night Answer If authorized contact the service personnel you can define telephones in other HiPath 3000 communica tions platforms as the night answer gt page 62 Select and confirm Enter the code Enter the DISA call number of the HiPath 3000 to which the night answer telepho
15. BO Using Other Team Functions Turning Group Call On and Off If this function has been configured contact the service personnel you belong to one or more groups of users who can each be reached under a hunt group or group call number Incoming calls are signaled on all group member tele phones in the order in which they are received hunt group or simultaneously group call until one mem ber of the group accepts the call You can also belong to a team including executive sec retary ones in which station numbers are programmed on trunk keys gt page 77 Each member of the group remains available under his or her own station number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group in cluding an executive secretary team If the LED on a programmed US Join leave group UK Hunt group join leave key gt page 54 is illuminated this means that the audible tone was activated for at least one group IE Special features must be taken into consider ation if your telephone operates with HiPath 5000 RSM system networking via PC network gt page 89 You belong to a hunt group or a group call Select and confirm Enter the code for leave or join Press the Hunt group join leave key Using Other Team Functions Step by Step p US Leave group gt UK Leave hunt group gt US Join group UK
16. Enter the external code and the station number on The other party answers with speaker eo Lift the handset or On hook Use speakerphone mode not available with optiPoint 400 economy The called party does not answer or is busy Speakers Press the key The LED goes out IE Your system may also be programmed so that you have to press the Internal key before you dial an internal number To call an external party you have to enter an ex ternal code before dialing the party s telephone number Prime Line is not active contact the ser vice personnel 24 Making Calls Step by Step a Dial v p Deletenumber y ii gt Ena V or Be D or En Bloc Sending Correcting Numbers If this feature is configured contact the service person nel a connection is not attempted immediately when a station number is entered This means that you can cor rect the number if necessary The station number is only dialed at your specific re quest Internal enter station number External enter external code and station number Dialing entered displayed numbers Lift the handset Confirm Correcting numbers entered Select and confirm The last digit entered in each case is deleted Enter the required digit s Canceling en bloc sending Select and confirm Press the key The LED goes out Press the key 25 Making Calls Step by Step Caller ID Suppre
17. Sead ed 2 45 Storing a Callback Lizen i east een date eee Oe Rese eb 45 Answering a Callback 0 0 0 0 ete 45 Checking and Canceling a Saved Callback 0 45 Call Waiting Camp On aoaaa naana eee 46 Busy Override Joining a Call in Progress 0 0002005 47 Telephone Settings 0 ceeeeeeeee 48 Adjusting the Ring Volume 0 0 00 eee eee 48 Adjusting th Ring One ins vbesn megaa oe pare AARAA 48 Adjusting the Attention Ring Volume 0 00 e eee eee ee 48 Adjusting the Speakerphone to the Room Acoustics 49 Adjusting the Receiving Volume During a Call 49 Adjusting the Display to a Comfortable Reading Angle 49 Adjusting the display contrast 0 2 2 0 0020000 eeee 49 Selecting the Language of Screen Prompts 50 Locking the Telephone to Prevent Unauthorized Use 50 Saving Your PIN es sas ha de daar hing Gon deh ae ed po SPS aes wad eles 51 Saving Station Numbers Functions Procedures and Appointments 52 Saving Repertory Dialing Numbers on a Key 54 52 Storing Station Speed Dial Numbers 0 0 00 e eee 53 Assigning Functions to KeyS 0 0 eee 54 Assigning a Procedure Operating Steps toa Key 57 Saving Appointments 0 0 0 0 a 59 Testing the Telephone 0 2000 60 Testing the Telephone Functions 0 000
18. confirm Enter the code Uniform Call Distribution UCD If this function has been configured contact the service personnel you belong to a group of users agents to whom calls are distributed An incoming call is always assigned to the agent who has had the longest break without a call Logging on and off at the beginning and end of your shift Press the key The LED lights up Select and confirm Confirm Enter the code for Log on or Log off To log on enter your identification number Agent Contact the service personnel to find out what it is Logging on and off during your shift Press the key The LED lights up Select and confirm Confirm Enter the code for Not available or Available 87 Using Other Team Functions Step by Step Requesting and activating a work time If you want to follow up on the last call you answered without being disturbed you can request and activate a work time This removes your telephone from the call distribution cycle for a programmable period of time un til you log back on Program Service Press the key The LED lights up gt UcD v Select and confirm gt 403 Work on y Confirm or 403 Work off V or 0008 88008 Enter the code for on or off Turning the night service on and off for UCD Program Service_ Press the key The LED lights up p gt ucD v Select and confirm p 404 UCD night on v Conf
19. e eee ee eee 60 Checking the Key Assignment 0 00000 cece eee eee 60 Call Forwarding 000c0cceee eens 61 Using Variable Call Forwarding 0 0 0 e cece eee ee 61 Using Night ANSW6P soc srra a see aac ae en ie a tubeless 62 Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers MSN Not for U S 63 Contents Using Other Functions 20005 64 Sending a MESSAGEk ais e eslata yawn od ied on bak bp Ride ee ees 64 Displaying and Deleting Messages You Have Sent 64 Answering Messages 00 0000 e cece eee eee 64 Leaving an Advisory Message 0 00 00 cece eee 65 Deleting Advisory MessageS saana aaaea 65 Using Another Telephone Like Your Own 0 0000 000s 66 Fax Details and Message on Answering Machine 67 Resetting Services and Functions System Wide Cancellation for a Telephone 67 MOonitoringva ROOM tia kaaos a coe ele Ba be ahd es 68 Activating Functions for Another Telephone 0005 69 Locking Another Telephone to Prevent Unauthorized Use 70 Using System Functions from the Outside DISA Direct Inward System Access nananana anaana eee eee 70 Using functions in ISDN via code dialing keypad dialing 72 Controlling Connected Computers or Other Programs and Telephone Data Service HiPath 3500 3550 3700 3750 Only 000 73 Contro
20. enter the code 2 for am or 7 for pm standard am Confirm Select and confirm Confirm Deleting and checking a saved appointment Press the key The LED lights up Confirm Enter the code Confirm Select and confirm 59 Testing the Telephone Step by Step gt gt vv vv Program Service BO 940 Phone test V o 0000 Program Service BO 91 Prog feature key vV o 000 ______ D US Another key V UK Program another key vV or US Exit V UK End V Testing the Telephone Testing the Telephone Functions You can test your telephone functions Precondition Your telephone is idle Press the key The LED lights up Select and confirm Enter the code m everything is OK all LEDs on the telephone start flashing including the ones on the key module only the Program Ser vice menu LED lights up your station number appears on the screen all pixels in the display are activated the ringer signal sounds Checking the Key Assignment You can check the assignment of keys on your tele phone to see which functions are programmed on which keys Press the key The LED lights up Select and confirm Enter the code Press the key The key assignment appears on the screen Select and confirm Select and confirm Call Forwarding Step by Step gt Forwarding on V or oo 1 all calls vA or gt
21. go to the nearest telephone and call you The operating procedures differ according to the type of radio paging equipment connected simple or enhanced paging equipment Simple Paging Equipment Paging To be paged you must have activated a call ringing group gt page 86 call forwarding gt page 61 or call re direction contact the service personnel to the internal station number of your paging equipment A call request is then signaled automatically Answering the page from the nearest telephone Lift the handset Enter the code Enter your own station number Enhanced Paging Equipment Hipath 3700 3750 Only Paging Press the key The LED lights up Select and confirm Enter the code Enter the number of the party you want to page 75 Using Other Functions Step by Step gt 1 Display information v Select and confirm or gt 2eText v Answering the page from the nearest telephone g Lift the handset Press the key The LED lights up gt 45 Answer page v Select and confirm o r QOO Enter the code ig Enter your own station number 76 Team and Executive Secretary Functions With Trunk Keys Step by Step Nz Team and Executive Secretary Functions With Trunk Keys If this function has been configured contact the service personnel you belong to a team of users for whom pas keys were programmed Trunk keys MULAP keys e Direct
22. group gt page 84 Your telephone rings one time only or every four sec onds even when you are engaged in another call atten tion ring volume gt page 48 Team and Executive Secretary Functions With Trunk Keys Step by Step or Program Service BO gt 502 Ring Transfer On vV or DO ii _ D or Program Service BO gt 502 Ring Transfer Off y or o6o0oe 2e i Transferring Calls Directly to the Executive Only in an Executive Secretary Group Normally audible signaling of all calls for the executive is heard only in the secretary s office You can activate audible signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it Activating ring transfer Press the Ring Transfer key The LED lights up Press the key The LED lights up Select and confirm Enter the code Press the trunk key you wish to use Enter the number of the trunk you wish to use Deactivating ring transfer Press the Ring Transfer key The LED goes out Press the key The LED lights up Select and confirm Enter the code Press the trunk key you wish to use Enter the number of the trunk you wish to use 83 Using Other Team Functions Step by Step 84 vv vv US Leave group V UK Leave hunt group V or US Join group vA UK Join hunt group V or OOO OOGO or D or
23. gt appears on the right you can press Q to access further options Basic operating instructions Step by Step gt Fowardingon d Callback vV or gt Send message V Program Service O gt 0 Reset services V or eo 10 Accessing Functions Interactively You can select some functions while the telephone is idle for example Use q to scroll to a function and press to execute it You can select other functions directly depending on the situation Example you call a number but the line is busy Press to confirm Use q to scroll to a function and press to execute it Via the Program Service Menu First press the Program Service key You then see a list of selection options such as 0 Reset services gt page 67 Press the key Use q to scroll to a function and press to execute it Enter the code directly The Quick Reference Operating Instructions contain a list of codes However they are also displayed on screen along with the corresponding function With Function Keys If you saved a function on a key gt page 54 you can ac cess it directly as follows Press the Mute key to execute the function Basic operating instructions Functions You Can Use Basic and Enhanced Functions You can use all basic and enhanced communications platform functions that appear interactively on the screen in
24. no function here If applicable gt Delete Character v Select and confirm each letter to be deleted The last letter entered is deleted 40 Making Calls to Stored Destinations Step by Step If applicable p Delete Line vA gt Can vV Program Service gt 7 Use speed dialing V or Select and confirm All entered letters are deleted and the first entry in the internal directory is displayed again The entry you wish to dial appears on the screen Select and confirm Using Repertory Dialing Keys Precondition You have saved a station number on a repertory dialing key gt page 52 Press the key on which the number is saved If the station number is located on the second level first press Shift IE You can also press the repertory dial key during a call This automatically sets up a consultation gt page 31 Using Station and System Speed Dial Numbers Precondition You have stored station speed dial num bers gt page 53 or the service personnel has stored system speed dial numbers Press the key The LED lights up Confirm Enter the code Enter a speed dial number x0 to 9 station speed dialing 000 to 999 system speed dialing contact the ser vice personnel 41 Displaying and Assigning Call Charges Step by Step 42 Program Service 65 Show call charges vV or OOO Displaying and Assigning Call Charg
25. parked call is not picked up after a specific period of time the call is returned to the tele phone from where it was parked recall 35 Calling Multiple Parties Simultaneously Step by Step D Held on line 801 If applicable mor m DO Program Service amp gt 63 Retrieve line vA or oee or D er or NYA 36 Placing External Calls on Hold If you have programmed a key on your telephone as a hold key gt page 54 you can place external calls on hold This enables all other parties to retrieve the call on the assigned line Press the US Hold UK Common Hold key A message appears showing which line is on hold e g 801 make a note of the line number If a trunk key has been assigned the LED flashes slow ly Replace the handset or press the key Depending on your system configuration this may be necessary so other users can also pick up the held call Picking up Retrieving a Held Call Precondition One or more calls have been parked The telephone is idle Press the key The LED lights up Select and confirm Enter the code If the Line retrieved key gt page 54 has been config ured press the key Enter the line number you noted earlier If a Trunk key was assigned to this line gt page 54 LED flashes slowly Press the key Making Calls to Stored Destinations Step by Step gt or 000 Next V gt U
26. service personnel The telephone rings The caller is displayed Press the key If a call cannot be rejected your telephone will continue to ring The message currently not possible UK or Feature not available US is displayed e g in the case of recalls Making and Answering Calls Step by Step US View messages UK Display Messages US Message sent UK Text US Call voice mail UK Call Voice Mail 20 o Se SS gt gt gt gt US Reminder UK Reminder at Speaker DBO or gt e ea Using Mailboxes If you have programmed the Mailbox key gt page 54 the associated LED lights up when messages have ar rived for you If your telephone is connected to a voice mail system the Mailbox key will also light up to alert you to any messages that have arrived Accessing the Mailbox Press the illuminated Mailbox key Confirm Select and confirm Follow the user prompts Using Timed Reminders Precondition You must have saved a timed reminder gt page 59 The current time is the time stored The telephone rings The timed reminder appears on the screen Press the key twice Lift the handset and replace it again iil If you fail to answer the timed reminder it re peats five times and is then erased 17 Making and Answering Calls Step by Step 18 gt os or Mute off V or Mute
27. service personnel standard night answer service or by you temporary night answer service IiE Special features must be taken into consider ation if your telephone operates with HiPath 5000 RSM system networking via PC network gt page 91 Activating this function Select and confirm Enter the code Press the OK dialog key to confirm standard night an swer service Enter the code standard night answer service Enter the destination number temporary night an swer service Confirm Deactivating night answer Select and confirm Enter the code Call Forwarding Step by Step p gt Trunk FWD on Vv 200 famme i y or gt 2 0n no answer V or gt 3 on busy V or O07 gt KIE 3 H Save V gt Forwarding trunk off V or 0O eee v or 01010 ii Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers MSN Not for U S If this function has been configured contact the service personnel you can forward calls to your assigned mul tiple subscriber number MSN DID number directly within the carrier network For example you can forward your phone line to your home phone after business hours Select and confirm Enter the code Select and confirm the line type you wish to use Enter the code Enter your DID number Enter the destination number without the external code Conf
28. talk to as many as four oth er parties at the same time These may be internal or external users Call the first party Select and confirm Call the second station Announce the conference Select and confirm Press the key The LED lights up Enter the code The LED goes out A tone sounds every 30 seconds to indicate that a con ference is in progress Contact the service personnel for instructions on how to turn it off If the second party does not answer Confirm Enter the code Adding Up to Five Parties to the Conference Initiator Only Confirm Call the new party Announce the conference Select and confirm Press the key The LED lights up Enter the code The LED goes out Calling Multiple Parties Simultaneously Step by Step gt View conf parties vA Next V gt y Next V p gt Remove party vA rya or gt Us Leave conference V gt UK Withdraw V gt End conference V or Program Service DBO gt Drop last conf party V or Program Service p OOOO Checking Which Parties Are in the Conference Initiator Only Select and confirm The first station appears on the screen To display other stations confirm each subsequent dis play To exit the list Select and confirm Removing Parties From the Conference Initiator Only Select and confirm The first station appears on the screen Confirm as of
29. the receive any calls When do not disturb is acti vated internal callers hear a busy signal and external callers are rerouted to a telephone assigned for this pur pose ask the service personnel Select and confirm Enter the code for on or off ne When you lift the handset a special dial tone continuous buzzing tone reminds you that do not disturb is active Authorized internal callers can automatically override the do not disturb function after five sec onds Turning Ringer Cutoff On and Off You can activate the ringer cutoff function if you do not want the receive any calls Calls are only identified by one ring signal an indication on the display and a key which has been programmed to flash such as a trunk key Select and confirm Enter the code for on or off 19 Making and Answering Calls Trace Call Identifying Anonymous Callers Not for U S You can have the carrier identify malicious external call ers You can save the caller s station number during the call or for 30 seconds after the call ends However it is essential that you do not replace your handset during this time Program Service P Press the key The LED lights up and gt 84 Trace call v Select and confirm or CEEDED Enter the code Tl After you have finished tracing the call the data is stored on the carrier s system Now contact the service personnel Turning the Microphone On and Of
30. the service personnel account codes entered are also saved gt page 44 39 Making Calls to Stored Destinations Step by Step Dialing a Number From the Internal Directory The internal directory contains all station numbers and system speed dial numbers assigned to a name Con tact the service personnel to find out if one was config ured for your system Precondition Names have been assigned to the sta tion numbers stored in the system oe Lift the handset or Speaker D Press the key The LED lights up Directory v Confirm The first entry is displayed on the screen Scroll Next vy To view further entries confirm each subsequent dis play or gt Scroll Previous v Select and confirm ig Enter the name you want to find or just the first few let ters using the alphanumeric keypad You can use the keypad with the digits as an alphanu meric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed For example you can enter the letter R by pressing the 7 three times or the letter E by pressing the 3 twice The first name with the entered letters is displayed Enter the following letters by using the same method If no entry exists for the entered letters you will hear a short beep To enter a space press the 0 Pressing 1 automatically displays the first entry in the internal directory The and keys have
31. transfer after announcement 34 using DSS keys in a team n s 81 call charge aSSIQNMENt s s s 44 call charges for another telephone 42 call charges for your telephone 42 Call forwarding ceeceeceeeeeeeeeeseeeeeeteteeeees 61 MSN in CO sesasine 63 Call request ooo cece ceccectecsecsetetteeeesee 37 call signal Calllitran Ser seuren 34 Call VOUS crassna Seen 12 49 call waiting ACCEPTING oo eee eeceeceeeeeceeteeeteteetteteteeeeees 14 allowing ose eeeeceeeceeeeeeeceteetteeeteeeeetteeeeees 15 preventing oe ceeeeeceeeeeee ee eeeteeeteteteteeeeeees 15 call waiting Camp ON ssassn 46 TONE OFF oo cece ceee eects estes eseteteesteeees 15 call waiting on off s s s 15 call waiting tone on off ou eee 15 caller ID restoring display of suppressing display of caller ID 26 caller ID Suppression s s s 26 calling entrance telephone ou cece 21 calling a Second party sssini 31 calls CIStrIDUTING iioii 87 calls IN QUEUE nsise 23 87 charges for another telephone 42 charges for your telephone ns 42 checking key assignments n 60 cleaning the telephone n 97 code dialing in ISDN ou eee 72 COG OS sassiins 8 ois sees sche rast S 10 conducting calls with a headset 18 CONFEFENCE oo eeceeeeee eect eee te eteeeeteteeees 31 connection setup automatic 27 consultation hold oo eects 31 CONtAC
32. your own gt page 66 you need to enter a personal identification number which you can save yourself Press the key The LED lights up Confirm Enter the PIN Enter the current five digit PIN f you have not yet assigned a PIN use the PIN 00000 the first time you enter it Enter the new PIN Repeat the new PIN i If you forget your PIN contact the service per sonnel who can reset your PIN to 00000 51 Saving Station Numbers Functions Procedures and Appointments Step by Step 52 Prograrm Service DBO gt 91 Prog feature key V or OOO If applicable ___ D ______ D US Change key V UK Change feature v Repdial key V m US Save vV UK Save entry V or gt Previous V Saving Station Numbers Functions Procedures and Appointments You can save a frequently dialed number or frequently used functions procedures comprising several operat ing steps to any free key on your telephone or add on device If you have programmed a Shift key you can assign numbers and functions on two levels of the program mable keys The second Shift level can accept only an external station number Saving Repertory Dialing Numbers on a Key Press the key The LED lights up Select and confirm Enter the code If the Shift Key has been configured gt page 54 press the key Press the key If the key is already in use its
33. 2 external calls only V or gt 3 internal calls only v o o US Save V UK Save entry V gt Forwarding off i eo Call Forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different internal or external telephones destinations External destinations require special configuration in the system gt Special features must be taken into consider ation if your telephone operates with HiPath 5000 RSM system networking via PC network gt page 90 Select and confirm Enter the code Select and confirm Enter the code Enter the number of the telephone that is ringing Confirm Deactivating call forwarding Select and confirm Enter the code i gt When call forwarding is active a special dial tone sounds when you lift the handset lf DID DTMF is active contact the service per sonnel you can also forward calls to this desti nation Destinations fax 870 DID 871 fax DID 872 61 Call Forwarding Step by Step gt Night answer on V or OOO default V US Save V UK Save entry V gt Night answer off V or 00O 62 Using Night Answer When night answer mode is active for example during a lunch break or after office hours all external calls are immediately forwarded to a specific internal telephone night station The night station can be defined by the
34. 22 Display Number of Waiting Calls and Overload Indication 23 Contents Making Calls ccc eee cece eee aes 24 Of FHOOK Dialing z aeiia beets ako Eel Res wh bhd wth be 24 On Hook Dialing 0 2 0 0 tees 24 En Bloc Sending Correcting Numbers 0 005 25 Caller ID Suppression 0 000 00000 ccc eee 26 Talking to Your Colleague With a Speaker Call 26 Activating Tone Dialing DTMF Suffix Dialing 27 Automatic Connection Setup Hotline o anaa aaa anaana aaau 27 Reserve Trunki aati ake e diet gba Tee ate tad a Mek bas 28 Assigning a Station Number Not for U S a oa anaana uaaa aaaea 28 Trunk FIGS eigi hast galeaa qe tad darts bbb bo Rie E E mac die 29 Associated Dialing Dialing Aid 0 2 ee 30 Calling Multiple Parties Simultaneously 31 Calling a Second Party Consultation Hold 0 31 Switching to the Party on Hold Toggle 0 00 31 Conducting a Conference 00 00 c eects 32 Adding Up to Five Parties to the Conference Initiator Only 32 Checking Which Parties Are in the Conference Initiator Only 33 Removing Parties From the Conference Initiator Only 33 Leaving a Conference 0 00 cece eee 33 Ending a Conference Initiator Only 000 33 Removing the ISDN Central Office Party From the Conference Only for U S 00 0 000 200 c eee 33 T
35. 43 X Mute on v v 52 X Mute off v v 52 X Night answer on v v 44 x Night answer off v v 44 X Open door v 61 X Override v v 62 X Page v 45 X Answer page not for U S v 45 X Park a call v 56 X Retrieve call v 56 104 Overview of Functions and Codes Alphabetical Functions Inter Via the With display actively Program Service function menu keys QA aI _ Sede Phone Test v 940 Pickup directed v 59 X Pickup group v v 57 X Accept call v Prog feature key v 91 Xx Redial X Reject call Release x Reserve trunk v X Reset services v 0 X Retrieve line v 63 X Ring Transfer On v 502 X Ring Transfer Off v 502 X Ringer cutoff on v v 98 X Ringer cutoff off v y 98 xX Ringing group on v 81 Xx Ringing group off y 81 xX Room monitor v 88 X Select language v 48 Send message v v 68 X View sent message v v 68 X US View messages UK Display Messages v v 68 X Mailbox X Keypad dialing v 503 Shift Key X Show call charges own telephone v 65 X View call charges other party s telephone X Speaker call 80 X Suppress call ID v v 86 X Restore caller ID v v 86 X Tel data service 42 Temporary MSN not for U S v v 41 X Temporary Phone v 508 X Timed reminder on v 46 X Timed reminder off v 46 X Toggle Connect v v 2 X 105 Overview of Functions and Codes Alphabetical Functions Int
36. 86 PIN cisactacieiicsn ea hati EE 51 for a telephone n se 50 placing a call on hold o on 36 INA TAIN ataire iii 78 preventing and allowing automatic camp on prime line On oe problems contacts procedure assigning tO a Key oe eect 57 Program Service s s s 10 programming available keys 0 52 programming KeYS cceeeeeeeeeteeeee 52 programming your telephone 48 project calls aspiciens 44 R radio paging equipment PSE 75 recall rire receiving volume redialing a number from the caller list ElV S aa ait ariamtaniest cect ees reserving a trunk oo ceeeeeeteeeeeteeeeees resetting FUNCTIONS eee teeter resetting SEFV CES ee eeeeeeeeteeeee FING TONG sii case couneinanecee EE ring transfer in an executive secretary team 83 ring VOLUN Gs otis cutee nat acnatenccesesendenteceeene eee 48 ringer CULOTE ses esseieincegs echaeceaensn eeu eecees 19 PINGING group o eeseeeeceseseeeeeeeeteeeteeteeeteeeeees 86 TOOM MONItON oo eeeeeeeeee ee eeeeeeeeeeeeseteeeeeees 68 S saving a PIN second level oo eect esceeeeeteeeeeees secretary FUNCTIONS n 77 SEMSOMS nen E 74 setting your telephone s s 48 SHINE arenen a 41 52 SHITE KEY serei RENN 41 52 simple paging equipment s s s 75 SPAKE oroiciariiiiiriininienr nini 12 Index Speaker call 3 csssesseseeeietaeeegeinca tinea 26 speakerphone mode 12 13
37. BO gt HF answerback on V or gt HF answerback off vV or OOO 8060 n y Release DDO Using the Speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the an nouncement The other party s name or station number appears on the screen You can conduct the call with the handset or in speaker phone mode ill This function is not available with optiPoint 400 economy Lift the handset and answer the call Press the OK key to confirm your selection and answer the call Press the key and answer the call ill If handsfree answerback is enabled see below you do not need to switch on the microphone you can answer directly You can answer immedi ately in speakerphone mode If handsfree answerback is disabled default set ting follow the procedure described above Placing a speaker call to a colleague gt page 26 Enabling and Disabling Handsfree Answerback Select and confirm Enter the code for on or off Answering a Call With a Headset Your telephone rings Confirm Ending the call Press the key The LED goes out Making and Answering Calls Step by Step gt Duoon y gt DND off V 600 OOO gt Ringer cutoff on V or gt Ringer cutoff off V or 666 o OOO Turning Do Not Disturb On and Off You can activate the do not disturb function if you do not want
38. S Exit V b 4 Program Service or Speaker L Making Calls to Stored Destina tions Using a Caller List If you are unable to accept an external or internal call the call attempt is stored in the caller list You can store answered calls either manually both in ternal and external calls or automatically external calls only contact the service personnel for details Your telephone stores up to ten calls in chronological or der Each call is assigned a time stamp The most recent entry not yet answered in the list is displayed first Mul tiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented Retrieving the Caller List Precondition The service personnel has set up a caller list for your telephone Enter the code The last call is displayed on the screen To view other calls confirm each subsequent display Ending Retrieval Select and confirm Press the key The LED goes out Press the key The LED goes out 37 Making Calls to Stored Destinations Step by Step Displaying the Call Time and Additional Call Information Precondition You have retrieved the caller list and the selected call is displayed gt Time Date sent A Select and confirm p View station no 2 gt TY Dialing a Station Number from the Caller List Precondition Y
39. TS PrODIEMS sssrin 98 control panel optiPoint 300 advance HFA 8 D deleting advisory messages 65 details fax wow cece cece een sense 67 dial input Editing eee 25 dialing ON DIOC e eects internal external calls dialing a number from the caller list c cee 38 with repertory dialing keys n 41 dialing aid S0 p S esnean eas 30 dialing Internal calls 0 0 00 24 Index dialing numbers from the internal directory 0 0 40 using speed dialing 0 0 0 0 cee 41 direct inward system access DISA 70 direct station select oo 53 55 81 directory internal sssi 40 DB Ry a er oan aaen display angle 2 eeceeeceeeeeeeeeteeeeeeeeeeeees distributing calls do not disturb COOP OPENED oie eececceeeceeeeeseeeeeeteeeeteteeeeseees E editing dial Inputs oo eects 25 editing the station number s s s 25 210m 0 01e EEE 25 enhanced paging equipment 75 entrance telephone ou cece cece 21 ETOr MESSAGES oo eee eee ceeeeeetneeneees 98 executive secretary functions 0 0 77 explanation Of SYMDOIS n s 9 external CODE sicrie eiii 24 F fax detalls ierk e n rrn 67 forwarding senenin canectec eens 61 multiple subscriber number MSN 63 forwarding MSN in CO niis 63 forwarding multiple subscriber number MSN caiene e aa ene 63 function KEYS sissies 10 functions activating deactivating for another telephone as
40. Waiting tone off v v 87 X Waiting tone on v v 87 X Call wait term on v 490 X Call wait trm off vy 490 X Caller List v vy 82 X Save number v vy 82 X Changeover on v v 66 X Changeover off v v 66 X Change PIN v 93 Conference v v 3 X Start conference v Adding a party to the conference v End conference v v 3 View conf parties v Remove party v Drop last conf party only for U S 491 Consult v Return to held call v v 0 Quit and return v vy 0 Transfer US Accept call UK Accept v Control Relay On v 90 X Control Relay Off v 90 X US Directory UK Phonebook v X DISA Internal DISA v v 47 xX En bloc sending Dial v 103 Overview of Functions and Codes Alphabetical Functions Inter Via the With display actively Program Service function menu keys Program Service gt GE AD Code DND on v v 97 X DND off v v 97 X Door opener on v 89 X Door opener off v 89 X DTMF dialing v 53 X Forwarding on v v 1 X 1 all calls v v 11 X 2 external calls only v v 12 X 3 internal calls only v v 13 X Forwarding off v v 1 X Trunk FWD on v v 64 X Trunk FWD out v v 64 X Forward Line On v 501 X Forward Line Off v 501 X Headset Answer call v HF answerback on v v 96 HF answerback off v v 96 Hotline Join hunt group v v 85 X Leave hunt group v v 85 X Rejoin all groups v v 85 X Leave all groups v v 85 X Lock all phones v 9
41. andset Continue the call Using Call Waiting Callers can still reach you while you are engaged in an other call A signal alerts you to the waiting call You can either ignore or accept the waiting call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can also bar call waiting or the call waiting tone gt page 15 Accepting a Waiting Call Camp On Precondition You are engaged in a phone call and hear a tone every six seconds Ending the first call and answering the waiting call Replace the handset Your telephone rings ra Paa Answer the second call Lift the handset Placing the first call on hold and answering the sec ond call gt Call waiting v Select and confirm 14 Making and Answering Calls Step by Step or Program Service D amp OOGO Quit and return V or Program Service gt eo or gt a anal Program Service gt amp S and gt 490 Call wait trm off y or gt 490 Call waitterm on y or OOOO 60600 gt Waiting tone off V or gt Waiting tone on V or 600 OGOGO Press the key The LED lights up Enter the code You are connected to the call waiting party immediately The first party is placed on hold Ending the second call and resuming the first one Confirm Press the key The LED lights up Enter the code Replace th
42. assignment appears on the screen Confirm Confirm Enter the station number Confirm If you make a mistake Select and confirm This deletes all entered digits Saving Station Numbers Functions Procedures and Appointments Step by Step US Exit V Uken y or p US Another key vA gt UK Program another key V Program Service gt gt 92 Change Speed dial y or O00 cE US Change UK Change entry Sss Us Save UK Save entry Ss p Previous K Confirm Select and confirm na gt Simply press the key to dial a stored telephone number gt page 41 If you have saved an internal station number DSS call the corresponding LED signals vari ous states gt page 55 gt page 81 You can do this while a call is in progress Storing Station Speed Dial Numbers You can store the ten numbers which you use the most and dial them using your own station speed dial num bers 0 through 9 gt page 41 Press the key The LED lights up Confirm Enter the code Enter the speed dial number you wish to use 0 to 9 If the speed dial number is already in use the pro grammed station number appears on the screen Confirm First enter the external code and then the external sta tion number Confirm If you make a mistake Select and confirm This deletes all entered digits 53 Savin
43. contact the service personnel you can lock other telephones to prevent unauthorized use and then unlock them again later You can use this function to unlock the telephone for us ers who have locked their telephones and then forgot ten their PINs Program Service_ Press the key The LED lights up p US 943 Lock all phones Confirm gt Uk 943 Telephone Lock GOE Enter the code LLLI rig Enter the internal number of the telephones that you want to lock or unlock Lock phone a Confirm Unlock phone 2 or Enter the code Using System Functions from the Outside DISA Direct Inward System Access If this function has been configured contact the service personnel you can set up external outgoing calls from outside the system just like an internal user You can also activate and deactivate the following functions in your system e Reset services and functions code 0 gt page 67 Call forwarding code 1 1 gt page 61 Lock and unlock all phones code 66 66 gt page 50 e Save PIN code 93 gt page 51 e Send a message code 68 68 gt page 64 70 Using Other Functions Step by Step on er or or a e Leave an advisory message code 69 69 gt page 65 e Group ringing code 81 81 gt page 84 e Group call code 85 85 gt page 84 Suppress caller ID code 86 86 gt page 26 Waiting tone code 87 87 gt page 15 Open
44. disturb function was activated on your tele phone Do not disturb appears on the screen If so deactivate it gt page 19 You cannot dial an external number Check whether you telephone is locked US Not authorized UK Access denied appears on the screen If so unlock the telephone gt page 50 To correct any other problem First contact your service personnel If the service personnel is unable to correct the problem contact Customer Service 97 Fixing Problems Step by Step 98 US Invalid entry UK Incorrect entry Us Not authorized UK Access denied US Currently not possible UK Feature not available US Invalid station number UK Number cannot be dialed US Key memory is full UK Max no of keys exceeded Responding to Error Messages on the Screen Possible cause The station number is incorrect Possible response Enter a correct station number Possible cause You tried to activate a disabled function Possible response Ask the service personnel to authorize you to use the function Possible cause The station number you dialed does not exist The tele phone you are trying to call is unplugged Possible response Enter a correct station number Try calling the telephone again later on Possible cause You dialed your own station number Possible response Enter a correct station number Possible cause All memory locatio
45. door code 61 gt page 21 Door opener on off code 89 89 gt page 22 Control relay code 90 90 gt page 74 Do not disturb code 97 97 gt page 19 Ringer cutoff function code 98 98 gt page 19 Speed dialing code 7 gt page 41 Associated service code 83 gt page 69 Precondition You have a telephone that uses tone di aling DTMF dialing or you can switch your telephone to tone dialing The telephone is not connected to the system Set up a call to the system Enter the station number contact the service personnel Wait for a continuous tone if necessary switch the tele phone to tone dialing then enter the internal number that has been assigned to you and the associated PIN Enter the code necessary only if programmed in the system Wait for a dial tone and then enter the code such as 97 for Do not disturb on Make other inputs as neces sary refer to the operating instructions for pulse and DTMF telephones Dial the external number Tl You can only execute one function at a time or set up only one outgoing connection The connection is immediately released after successful activation of a function In the case of an external external call the con nection is released as soon as either of the par ties ends the call n Using Other Functions Step by Step Using functions in ISDN via code dia ling keypad dialing If authorized contact the service personnel you can
46. e handset Recall appears on the screen Lift the handset Preventing and Allowing Call Waiting Automatic Camp On If this function has been configured ask the service per sonnel you can prevent or allow a second call gt page 14 from being signaled by automatic camp on during an ongoing call Press the key The LED lights up Select and confirm Enter the code for off or on Turning the Call Waiting Tone On and Off You can suppress the call waiting tone every six sec onds for external calls A one time special dial tone then alerts you to the waiting call Select and confirm Enter code for tone off or tone on 15 Making and Answering Calls Step by Step 16 Program Service DBO gt 59 Pickup directed V or ooo If applicable gt Next V Accept call V or ann E or or Nz Release BO Accepting a Specific Call for Your Colleague You hear another telephone ring Press the key The LED lights up Select and confirm Enter the code A called station appears on the screen Select and confirm until you see the station you want Confirm If you know the number of the telephone that is ringing enter it directly Press the flashing key ne gt Accepting calls in a team gt page 86 Rejecting Calls You can reject calls which you do not wish to take The call is then signaled at another definable telephone ask the
47. e monitored Press the illuminated key The LED goes out or wow Replace the handset Monitoring the room Enter the internal number if the telephone in the room you wish to monitor er 68 Using Other Functions Step by Step Program Service gt 83 Associated serv V 200 Activating Functions for Another Tele phone If this function has been configured contact the service personnel you can turn the following functions on and off for other telephones This feature is also known as associated service e Do not disturb code 97 97 gt page 19 e Call forwarding code 11 12 13 1 gt page 61 e Locking and unlocking telephone code 66 66 gt page 50 e Group ringing code 81 81 gt page 84 e Leaving an advisory message code 69 69 gt page 65 e Group call code 85 85 gt page 84 e Reset services and functions code 0 gt page 67 e Control relay code 90 90 gt page 74 e Night service code 44 44 gt page 62 e Timed reminders code 65 gt page 59 Press the key The LED lights up Confirm Enter the code Enter the internal number of the telephone for which you want to activate the function Enter the code such as 97 for do not disturb Follow the prompts on the screen for any further input 69 Using Other Functions Step by Step Locking Another Telephone to Prevent Unauthorized Use If this function has been configured
48. ed on hold 55 Saving Station Numbers Functions Procedures and Appointments Step by Step 56 mn Trunk group key At least one trunk is free All trunks in the trunk group are busy View call charges No chargeable calls have been made since the last time call charges were displayed Chargeable calls have been made since the last time call charges were displayed Call forwarding Forward Line Flashing slowly Either you or your trunk is the destina tion of a forwarded call Fax details answering machine No fax received or no message on answering machine Fax received or message on answering machine View number of calls No callers waiting Flashing rapidly Callers waiting a certain number is ex ceeded Flashing slowly Callers waiting a certain number was reached The following functions are assigned to keys which have no LED Repdial key external Procedure key Trace call Speed dial Release call Clear US Lock all phones UK Tele phone Lock Send message US Directory UK Phone book Call waiting US Connect Toggle UK Shuttle Con ference Speaker call Retrieve line Reserve trunk Release trunk Temporary Phone Override US Park UK Call Park Pickup directed Pickup group Account code Show call charges Radio paging equip Answer page Timed reminder Open door DTMF dialing Recall key Room monitor Hold key Consultation Associated dial Associa
49. ee 55 locking all PHONES 0 00 ee eeeeeeeeeteeeteees 70 locking unlocking the telephone 50 M TAN BOX cenana 17 making calls ON NOOK dialing eeeeeeeeeeeeeteeeeeees 24 to stored destinations ieee 37 USING redial oo eee eeeeeeceeeeeeeeseteeeeeteees 39 with the dialing aid 0 0 0 30 making external calls 0 0 24 making trunk calls ceeeeeeeeeeeeeeee 24 MAIFUNCTIONS oo eeeeeeeceeetcteeeteeseeeesetteeteneees 97 Wat Sega tee e eset 2 meaning of LED Indications 77 meaning of LED indications 80 81 meaning of LED signals ceee 55 message ANS WEEPING seien Eea 64 deleting displaying sssi 64 TOCEIVING srein 64 SERAING orenian eon acai 64 MULAP keys oo cccccccccccecsecsecsecsetettececseeas 77 MULAP trunk keys nosses 77 N night answer NOLES ieee stalls e eerie 0 open door with a code oo eeeececeeeeeeeeeteettteeeeeteeeeees 22 open listening 0 eeeceeeceseceeeeseteeeeteeeeeeeeees 13 OPENING GOOF spri oinin 21 operating instructions HTML format ceceecceceeceeeseeeeeeeteeeeeees 96 OFS ING MOTENO 96 PDF FOMA espiran 96 operating principle oo cece 10 operating steps assigning to a key sisisi 57 Operating SYSTEMS n 9 overload ssn 123 OVOME seniorene ea a a 47 P parking a call ssssnsisisiseneisisinreeririsnne 35 PDF formati srein rner 96 personal identification number 51 PICKUP Call ssni 16
50. er Via the With display actively Program Service function menu keys Program Service QD ay AD Code lt a 7 7 ee o Transfer v Trunk Flash v 51 X UCD v Log on v 401 X Log off v 401 X Available v 402 X Not available v 402 X Work on v 403 X Work off v 403 X UCD night on v 404 x UCD night off y 404 X Calls in queue v 405 X US Callback UK Set Callback v v 58 X View callbacks Delete v v 58 Use speed dialing v 7 X Change Speed dial station v 92 X 106 www hipath com Siemens AG 2003 Information and Communication Networks Hofmannstr 51 D 81359 Munich Ref No A31003 H1012 C122 3 7619 The information provided in this document contains merely general de scriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Subject to availability Right of modification reserved Printed in the Federal Republic of Germany 27 02 2003
51. es Displaying Call Charges Not for U S For the current call The display usually shows call charges at the end of a call default setting If you wish to display charges continuously during a call in progress the service personnelmust request this fea ture from your carrier Some carriers also let you display toll free external calls The message Free of Charge appears on the screen ei ther before or during the call IE If a call is transferred the charges are assigned to the telephone to which the call was transferred For all calls and the last one conducted The connection charges for the last chargeable call con ducted are displayed first Five seconds later the total accumulated connection charges appear Press the key The LED lights up Select and confirm Enter the code Displaying and Assigning Call Charges Step by Step Nee o gt Pine T gt Delete gt Add l information gt US Exit p UKEna O _ s i s WD v v or v or v or v v Displaying Call Charges for Another Telephone Not for U S If this function is configured contact the service per sonnel you can display and print the chargeable calls for other telephones such as a pay phone Precondition You have programmed the function View call charges on a key gt page 54 The LED lights up to indicate that a you have conducted chargeable call since the
52. estination on the Forward Line key gt page 54 Deactivating call forwarding Press the key The LED lights up Select and confirm Enter the code Press the trunk key you wish to use Enter the number of the trunk key you wish to use If available Press the Forward Line key If you have activated call forwarding for a trunk a special dial tone sounds when the line is seized nM Meaning of LED Indications on the Forward Line Keys The LED on the Forward Line key is off call forwarding is not active for this trunk LED on the Forward Line key is lit call forwarding is active for this trunk LED on the Forward Line key is flashing slowly the trunk is a call forwarding destination Team and Executive Secretary Functions With Trunk Keys Step by Step NYA WVZ or Nz appl Using DSS Keys Each team member has a DSS key for every other member in the team This enables every team member to reach all other members of the team directly simply by pressing a key Meaning of LED Indications on DSS Keys LED on the DSS key is off the team member is not en gaged in a phone call LED on the DSS key is lit the team member is engaged in a phone call or has activated do not disturb LED on the DSS key is flashing rapidly a call has ar rived for you and needs to be answered LED on the DSS keys is flashing slowly a caller is try ing to reach another member of y
53. f To prevent the other party from listening in while you consult with someone in your office you can temporari ly switch off the handset microphone or the handsfree microphone You can also switch on the handsfree mi crophone to answer an announcement via the tele phone speaker speaker call gt page 18 IiE Speakerphone mode is not available with optiPoint 400 economy Precondition You are conducting a call The micro phone is switched on Mute D Press the key The LED lights up or Mute N Press the illuminated key The LED goes out or gt Mute on V Select and confirm or gt Mute off V or Program Service Press the key The LED lights up GOO or AG Enter the code for on or off 20 Making and Answering Calls Step by Step or ey oa Open door V Program Service BO p 61 Open door V o e200 ii Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed you can use your telephone to speak to someone at the entrance telephone and to activate a door opener If you have the proper authorization ask the service per sonnel you can activate the door opener enabling vis itors to open the door themselves by entering a 5 digit code using a DTMF transmitter or installed key pad Speaking to visitors via the entrance telephone Precondition Your telephone rings Lift the handset w
54. firm You can also open the door without a doorbell ring Deactivating the door opener Press the key The LED lights up Select and confirm Enter the code Accepting a Call From an Answering Machine You can accept a call from any answering machine if the machine is connected to your system contact the ser vice personnel and you have programmed the answer ing machine number on a key gt page 54 The LED lights up Press the key Making and Answering Calls Step by Step Display Number of Waiting Calls and Overload Indication You can show the number of external waiting calls on the display by pressing the View number of calls key gt page 54 ____D Press the Waiting calls key If the number of waiting calls exceeds a preset limit while you are engaged in another call overload the LED on the key lights up Contact the service personnel to find out the waiting call limit e LED off No callers waiting e LED flashes slowly You have reached the programmed threshold e LED flashes rapidly You have exceeded the threshold value overload 23 Making Calls Step by Step Making Calls Off Hook Dialing Lift the handset Internal calls Enter the station number External calls Enter the external code and the station number a er The called party does not answer or is busy wow Replace the handset On Hook Dialing Internal calls Enter the station number External calls
55. g Station Numbers Functions Procedures and Appointments Step by Step 54 vv v vv gt vv vv US Next V UK Next entry V or US Change V UK Change entry V or Delete vV or US Exit V mea y Program Service 91 Prog feature key V or ooo ____ D US Change key V UK Change feature vV Vv If applicable US Save incomplete V UK Store incomplete text y US Exit V UK End vV or US Another key V UK Program another key V Confirm Select and confirm Select and confirm Select and confirm Assigning Functions to Keys Press the key The LED lights up Select and confirm Enter the code Press the key If the key is already in use its assignment appears on the screen Confirm Select and confirm the function such as Do not dis turb All programmable functions appear on the screen See Quick Reference Operating Instructions Appendix section about function keys Select and confirm Some functions such as Call forwarding accept in complete entries This means you have to add more dig its later on when you activate the function by pressing a key Confirm Select and confirm Now press the key to access the function direct ly If the function can be turned on and off such as Do not disturb pressing the key multi ple times turns the function on and off IE
56. id not answer has conducted another call Storing a Callback Precondition You have reached a busy line or no one answers Confirm Enter the code Answering a Callback Precondition A callback was saved Your telephone rings Callback appears on the display Lift the handset Press the key The LED lights up You hear a ring tone Checking and Canceling a Saved Callback Select and confirm Enter the code Select the displayed function and press the OK dialog key to display additional entries 45 If You Cannot Reach a Destination Step by Step Deleting a displayed entry Delete v Press the OK dialog key to confirm your selection Ending callback display US Exit v Select and confirm UK End V or Program Service__ Press the key The LED goes out or vv Speaker N Press the key The LED goes out Call Waiting Camp On Precondition You have dialed an internal number and hear a busy signal It is important that you reach the called party Camp on Wait approx 5 seconds until Camp on appears on the display and the busy tone is followed by the ring tone The called party can then respond gt page 14 i The called party can prevent automatic call wait ing gt page 15 If this feature is configured contact the service personnel you will hear the ring tone and the message Camp on is immediately displayed 46
57. irm Deactivating call forwarding Select and confirm Enter the code Confirm the displayed call forwarding type Enter the activated call forwarding type Enter your DID number 63 Using Other Functions Step by Step Using Other Functions Sending a Message You can send short text messages to users who have system telephones Transmitted text messages are signaled in the same way as a callback request on system telephones e g optiPoint 500 entry Select and confirm gt Us Sendmessage y gt UK Send Message OGOGO Enter the code ig Enter the recipient s internal station number gt 0 Please call back v Select and confirm the preprogrammed message which can be changed by the service personnel or Enter the code directly The codes appear on the screen next to the messages to which they are assigned Send Y Confirm Displaying and Deleting Messages You Have Sent p View sent message v Select and confirm o r OGE Enter the code gt y Follow the display prompts Answering Messages Messages received appears on your screen along with an indication of the length US View messages v Confirm UK Display Messages V gt vy Follow the display prompts Using Other Functions Step by Step gt Advisory msg on V or OOO gt ay or O O p gt Advisory msg off V 0009 C dD
58. irm or 404 UCD night off v or 6000 80008 Enter the code for on or off Display the number of waiting calls Program Service Press the key The LED lights up gt UcD v Select and confirm gt 405 Calls in queue v Confirm or GOOO Enter the code for on or off 88 Special Functions in the LAN PC Network Step by Step p gt Internal DISA ve 000 Ht vre Ht vre p Leave hunt group y or gt Yoin hunt group JV or OOO r OOGO cE Special Functions in the LAN PC Network If your telephone is operating in a HiPath 5000 RSM en vironment multiple HiPath 3000 systems are intercon nected via a LAN Local Area Network e g proprietary PC network Your telephone calls are conducted via the LAN PC network If this is the case you must take certain special features into consideration when performing various functions These are described below Leaving a Hunt Group Group Call Precondition you belong to a hunt group group call gt page 84 of another HiPath 3000 Select and confirm Enter the code Enter the DISA call number of the other HiPath 3000 Confirm the entry Enter the DISA call number of your telephone Confirm the entry Select and confirm Enter the code for leave or join You belong to multiple groups of another HiPath 3000 Enter the group number for Join Leave directed
59. ithin thirty seconds You are connect ed to the entrance telephone immediately Lift the handset after more than thirty seconds Dial the entrance telephone number Opening the door from your telephone during a call from the entrance telephone Confirm Opening the door from your telephone without calling the entrance telephone Press the key The LED lights up Select and confirm Enter the code Dial the entrance telephone number gt Special features must be taken into consider ation if your telephone operates with HiPath 5000 RSM system networking via PC network gt page 94 21 Making and Answering Calls Step by Step er Program Service DBO gt 89 Door opener on V or ooo HH rig HH or 3 change password V gt 1 enable with ring vV or Program Service BO gt 89 Door opener off V or ooo D Opening the door with a code at the door After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a doorbell call sig nal may or may not be forwarded Activating the door opener Press the key The LED lights up Select and confirm Enter the code Dial the entrance telephone number Enter the five digit code Default code 00000 Select the displayed function and press the OK dialog key to change the code Select and con
60. k key The first party is placed on hold on the other trunk Press the slowly flashing trunk key The second party is placed on hold You can switch between the two call as many times as you wish Always press the slowly flashing trunk key Forwarding Calls on Lines You can immediately forward internal or external calls on your lines to different internal or external telephones destinations even external destinations are possible in certain system configurations Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group Press the key The LED lights up Select and confirm Enter the code Press the trunk key you wish to use Enter the number of the trunk you wish to use f available Press the Forward Line key You have stored the incomplete Forward Line function on the key excluding the call forwarding type and desti nation gt page 54 79 Team and Executive Secretary Functions With Trunk Keys Step by Step 1 all calls V or lV or gt 3 internal calls only V or P 2 external calls only US Save V Z or _____ _ D Program Service CE gt 501 Forward Line Off y or 8600 Select and confirm Enter the code Enter the destination number Confirm If available Press the Forward Line key You have stored the call forwarding type and d
61. ker key in this case the assigned trunk key lights up Lift the handset With on hook dialing Use speakerphone mode and open listening Making Calls with Trunk Keys Press the free trunk key that you want to use to set up your call This is not necessary if the trunk is automatically as signed to you when you lift the handset or press the Speaker key in this case the assigned trunk key lights up Dial the station number When the other party answers Lift the handset With on hook dialing Use speakerphone mode and open listening Using a Trunk Key to Place a Call on Hold and Retrieve It Again Precondition You are conducting a call over a trunk in your group The US Hold UK Common Hold key has been programmed on your telephone gt page 54 Placing a call on hold Press the US Hold UK Common Hold key Replace the handset or press the key Depending on the configuration contact the service personnel this may be necessary so other team mem bers can also pick up the call on hold Team and Executive Secretary Functions With Trunk Keys Step by Step Nz Nz NYA Program Service BO gt 501 Forward Line On y or e BO Retrieving the call Press the slowly flashing trunk key Switching Between Phone Calls on Multiple Trunks Precondition You are conducting a call over a trunk in your group Another trunk key starts flashing Press the flashing trun
62. keys gt page 52 e All too often you reach a busy line when dialing a number Amid the confusion of your working day it s easy to forget to try the number again later on To avoid this make it a habit to use the Callback gt page 45 function 11 Making and Answering Calls Making and Answering Calls Special default ring signaling is set for your telephone e When you receive an internal call your telephone rings once every four seconds single tone se quence e When you receive an external call your telephone rings twice in rapid succession every four seconds dual tone sequence e When you receive a call from the entrance tele phone your telephone rings three times in rapid succession every four seconds triple tone se quence e If acallis waiting you hear a short tone beep every six seconds The number or the name of the caller appears on the display Answering a Call With the Handset The telephone rings The caller appears on the screen eo Lift the handset G or Raise or lower the volume Keep pressing the key until the desired volume is set Ending the call wow Replace the handset y or Release DO Press the key Answering a Call with the Speaker Speakerphone Mode IiE This function is not available with optiPoint 400 economy The telephone rings The caller appears on the screen Speaker D Press the key The LED lights up Speakerphone mode G or Raise o
63. last time you viewed the charges Press the View call charges key The chargeable call appear on the screen To display further chargeable calls confirm each subse quent display Select and confirm Displaying and Assigning Call Charges Step by Step Program Service BO gt 60 Account code V or OOGO Ht and US Save vV UK Save entry vV a 44 Dialing with Call Charge Assignment You can assign external calls to certain projects Precondition The service personnel has set up account codes for you Press the key The LED lights up Select and confirm Enter the code Enter the account code Press this key Confirm May be necessary depending on how your system is configured contact the service personnel for details Enter the number of the external station gt You can also enter the account code during an ex ternal call If You Cannot Reach a Destination Step by Step US Callback UK Set Callback ens ooo gt a or ma DO gt View callbacks vA or OOO gt 7 gt UK Display next V If You Cannot Reach a Destination Using Callback If a user is busy or is not answering you can store an automatic callback This feature saves you from having to make repeated attempts to reach the user You receive a callback e When the other party is no longer busy e When the user who d
64. lling Relays 00 000 c cece tee ee 74 Sensors HiPath 3300 3350 3500 3550 Only 0 74 Radio Paging Not for U S 22 20 0 eee 75 Simple Paging Equipment 0 0 0 0 0 2c 75 Enhanced Paging Equipment Hipath 3700 3750 Only 75 a Team and Executive Secretary Functions Team and Executive Secretary Functions With Trunk Keys 77 Using Trunk KeyS 0 2 0 0 000 eee 77 Answering Calls With Trunk Keys 000000000 eee 78 Making Calls with Trunk Keys 0 0 0 00002 c eee 78 Using a Trunk Key to Place a Call on Hold and Retrieve It Again 78 Switching Between Phone Calls on Multiple Trunks 79 Forwarding Calls on LINES sas efans maiaa nanana eee 79 Using DSS K ySkrs persi cea Peay eda a eee era E OE 81 Using DSS Keys to Answer Calls 0 00 0 0020 00000000 81 Calling a Team Member Directly 0 0 0 00000 eee eee 81 Transferring a Callin Progress 0 0 0 0 000 eee eee eee 82 Accepting a Call for Another Team Member 5 82 Joining or Leaving a Group Call Not for the Executive Telephone in an Executive Secretary Team 82 Transferring Calls Directly to the Executive Only in an Executive Secretary Group o on sanaaa aaaea 83 Contents Using Other Team Functions 84 Turning Group Call On and Off o aoaaa aaau aaaea 84 Accepting a Call for Another Member of YourTeam
65. ne is connected Confirm the entry Enter the DISA call number of the telephone from which you wish to activate deactivate the night answer service Confirm the entry Activating this function Select and confirm Enter the code Enter the destination number temporary night an swer service Confirm Deactivating this function Select and confirm Enter the code 91 Special Functions in the LAN PC Network Step by Step 92 Program Service DBO gt 81 Ringng group on V or Add to ringing group V or gt Add another station V or gt Display remove V m p Entry complete y or Sx y gt En y gt Ringing group off V or OOGO Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms gt page 86 Saving the telephones for the ringing group Press the key The LED lights up Select and confirm Enter the code Select and confirm Select and confirm then follow the operating instruc tions Enter the call number Confirm Enter Confirm Select and confirm Removing all telephones in call ringing group Select and confirm Enter the code Special Functions in the LAN PC Network Step by Step p gt Internal DISA V or 00O ii Vv or di vre gt 90 Contr
66. nfirm UK Exit V or gt Us Program another key y Select and confirm gt UK Another key vA I gt Select the stored procedure by pressing a key Procedures containing functions which can be switched on off can be activated by pressing the key and deactivated by pressing the same key again You can also press a procedure key during a call The stored digits are automatically sent as DTMF signals gt page 27 58 Saving Station Numbers Functions Procedures and Appointments Step by Step gt 46 Timed reminder on Program Service p v OOO ii If necessary or One time only US Save UK Save entry SESS v v Program Service amp gt 46 Timed reminder off Vv or OOO Delete gt US Exit gt UK End v or v v Saving Appointments You can tell your telephone to give you a call when you want to be reminded of an appointment gt page 17 To do this you need to save the time you want the call to be made You can enter a single appointment that will take place in the next twenty four hours or you can en ter a daily recurring appointment Press the key The LED lights up Confirm Enter the code Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m f the selected language is US English configure gt page 50 you can
67. not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Marks C 4 The device conforms to the EU guideline 1999 5 EG as attested by the CE mark This device has been manufactured in accordance with our certified environ mental management system ISO 14001 This process ensures that energy consumption and the use of primary raw materials are kept to a minimum thus reducing waste production g Contents Basic operating Instructions 0c cece eee 8 optiPoint 400 economy standard control panel 0 8 How to Use these Operating Instructions 05 9 Screen Displays aan nieaat niope a i a aa ow a A E aaas 9 Accessing Functions n ssaa auaa 10 xx Interactively res aio ie dest sec a e a n iea aeaaea aid deca mae dca le 10 Via the Program Service Menu 0 000 0 eee ee eee 10 e With Function Keys erae anced ena Lk aeaa a ecto ghee iw Ruined 10 Functions You Gan US6 sacres had wn Rh teh i Re ee es 11 Basic and Enhanced Functions 00200000005 11 Additional Team and Executive Secretary Functions 11 Using the Telephone Efficiently 02000200000 11 qh Basic and Enhanced Functions Making and Answering Calls 12 Answering a Call With the Handset
68. ns for external station numbers are currently in use Possible response Try again later on Contacts for Resolving Problems If you encounter a problem that lasts longer than five minutes contact the service personnel Index A ACCOUNT COE noniine 44 activating door Opener nsss 21 advisory MESSAGE ou cee eeeececeeeteeeeteeeeeteeeees 65 AG SNS sanii n ae chats eaves seeded adh 87 ANNOUNCEMENL ccssapeesyssgceaustasrgnientgasaiaies oe 26 answering a timed reminder 17 answering Machine n s 67 Call pickup oo c ccc ccccectectecsecetetteeteeeees 22 APPOINTMENT o oo cece eects csecseceetetteeeeeee 59 assigning a DID number nsss 28 assigning available keys 1 52 assigning programmable keys associated dialing dialing aid Attention Ring Vol sssrin 48 automatic connection Setup s 27 automatic line seizure cieee 24 C call accepting from answering machine 22 accepting in a team sssi 82 accepting GFOUD s ssssssssesesessiserieereeeee eee 86 ANSWENING osae iin ee 12 forwarding forwarding in a team a forwarding MSN in CO 63 in a team with trunk keys oe 78 parking eiieeii eiieeii 35 pickup directed sisses 16 placing on hold sssisisisssessisisseeeireeee 36 TEJECtiNg oeeeeeeeeccececeeeeeseeeeeeseteeseteeeseseesees 16 retrieving from park ssssisisssisiriss 35 retrieving held ee eeeeeeeeeeeeeeeeeees 36 transfer asenin mies n 82
69. oe eeeeeeeeeeeeeeceeeseeeeeeeeeeseaees 27 102 one dialing DTMF dialing 000000 27 FACS Callenge 20 ransfer Call a an 82 after ANNOUNCEMENT nassaan 34 ransfer call c cccccceccceeseeeeeeeeeseteeeseeteeees 34 UNK MASA c sect lt 9 aise geen tendo eee 29 FUNK keys in a team n i 77 runk keys MULAP 207 TUNK TESEPVING o eeeececeeeeceeeeeeseeteeeeeteeees 28 U WED iieii aaa EE 87 using a caller list s sasesasaneisiireneneirerene 37 using a temporary phone o n 66 using functions from the outside 70 V variable call forwarding ccee 61 WwW Waiting calls eisccacesscnesecatiuncdidasedsedd caumenesscees 23 WONK TIME reee 88 Overview of Functions and Codes Alphabetical Overview of Functions and Codes Alphabetical The table below lists all available functions as they appear on the display Functions that have been configured contact System Support can be activated interactively select save via the Program Service menu select save or enter a code or by pressing function keys provided that the functions have been configured contact System Support Functions Inter Via the With display actively Program Service function menu keys GDL aD Code Account code vy 60 X Advisory msg on v v 69 X Advisory msg off v v 69 X Associated dial v 67 X Associated serv v 83 X Call waiting v v 55 X
70. ogram Service Redial Mute or Internal Speaker Speaker for Display Keypad open listening 2 lines with LEDs and ring tones 24 char Key field Handset freely programmable keys F Fixed function key Release Keys for Keys for scrolling to Key for Microphone for speakerphone telephone functions confirming mode optiPoint 400 standard settings a function only Basic operating instructions Step by Step gt oe r lt oo orO Program Service BO Speaker L RV Start conference V gt Display contrast V Please dial Return to held call gt How to Use these Operating Instructions You will find a graphic representation of the steps in log ical sequence in the left column Below is an explana tion of the symbols Lift the handset off hook Replace the handset on hook Conduct a call Enter a telephone number or code Enter the code Press volume controls on the telephone Press the key Press the illuminated key Press the flashing key The option appears on the screen Press the key to confirm your selection Search for an option Press the q keys until the option appears on the screen Then press the key to confirm your selection Screen Displays Line 1 displays prompts or acknowledgment messages depending on the situation Line 2 displays functions that you can confirm by press ing v If the symbol
71. ol Relay On V or gt 90 Control Relay Off y 200 260 o0 Controlling Relays f this feature is configured contact the service person nel you can also control relays gt page 74 in other HiPath 3000 communications platforms Select and confirm Enter the code Enter the DISA call number of the HiPath 3000 in which the relay is to be controlled Confirm the entry Enter the DISA call number of the telephone from which you wish to control the relay Confirm the entry Select and confirm Enter the code for on or off Enter the relay 93 Special Functions in the LAN PC Network Step by Step Opening the Door If this feature is configured contact the service person nel you can also activate the door opener gt page 21 in other HiPath 3000 communications platforms p gt Internal DISA v Select and confirm or eEeeo Enter the code m Enter the DISA call number of the HiPath 3000 in which the door is to be opened v or Confirm the entry Auss Enter the DISA call number of the telephone from which you wish to activate the door opener v or Confirm the entry gt Oma y Select and confirm or 1611 Enter the code LLLI ri Jd Enter the call number of the entrance telephone 94 Labeling and Documentation Labeling and Documentation Labeling Key Fields You can chose from the following options to label the keys with the func tion
72. onfirm Change the display contrast Press the key repeatedly until the desired level is obtained Save 49 Telephone Settings Step by Step Selecting the Language of Screen Prompts Program Service J Press the key The LED lights up gt More features v Confirm gt V Confirm or OOGO Enter the code gt 15 Spanish v Select the language you wish to use such as Spanish and press the OK dialog key to confirm Locking the Telephone to Prevent Unauthorized Use You can prevent unauthorized persons from using your telephone and its electronic notebook during your ab sence Precondition You must have configured a personal identification number PIN for your telephone gt page 51 To lock and unlock the telephone gt Changeover on 7 Select and confirm gt Changeover off 7 or GOO or OOG Enter the code for on or off ig Enter the telephone lock PIN gt page 51 Tl While the telephone is locked a special dial tone sounds when you lift the handset You can con tinue to dial internal numbers as usual Your telephone can also be locked or unlocked again by an authorized party gt page 70 50 Telephone Settings Step by Step Program Service DBO gt 93 Change PIN v or ooo Saving Your PIN To use the functions e to prevent unauthorized persons from using your telephone gt page 50 e to use another telephone like
73. ou have retrieved the caller list and the selected call is displayed gt Call v Select and confirm na The caller is automatically deleted from the caller list when a connection is finally set up Removing an Entry from the Caller List Precondition You have retrieved the caller list and the selected call is displayed gt Dea y Confirm Saving the Other Party s Station Number in the Caller List Redial Precondition You are engaged in a call or have called an external party Save number 7 Confirm Program Service Press the key The LED lights up Enter the code ooo 38 Making Calls to Stored Destinations Step by Step Redial BO Next V ne y gt Can Redialing a Number The last three external telephone numbers dialed are stored automatically You can redial them simply by pressing a key The station number appears on your screen for two sec onds and is then dialed Press the key once to dial the number last dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed Displaying and dialing saved station numbers Press the key Press the OK dialog key within two seconds to confirm your choice The next stored number is displayed Press the OK di alog key to confirm four selection Select and confirm na gt If this feature is configured contact
74. our team who has not yet answered Using DSS Keys to Answer Calls Precondition Your telephone is ringing and or a DSS key is flashing Press the flashing DSS key This is not necessary if you are receiving a DSS call and the DSS key is flashing rapidly Lift the handset With on hook dialing Use speakerphone mode and open listening Calling a Team Member Directly Press the direct station selection key If the team member you wish to reach is engaged in an other call the DSS key on your telephone is illuminated You can make the call even in this case When the other party answers Lift the handset With on hook dialing Use speakerphone mode and open listening 81 Team and Executive Secretary Functions With Trunk Keys Step by Step 82 wow OF si s CWwSGw W Release PO NY gt or Transferring a Call in Progress Press the DSS key and announce the call if desired Replace the handset or press the key Accepting a Call for Another Team Member Press the flashing DSS key or trunk key Lift the handset With on hook dialing Use speakerphone mode and open listening Joining or Leaving a Group Call Not for the Executive Telephone in an Executive Secretary Team By default your telephone rings when a call arrives on your line If you want your phone to ring even when calls arrive on other lines you can turn your ringer on and off for each line in your
75. r lower the volume Keep pressing the key until the desired volume is set 12 Making and Answering Calls Step by Step Ending the call Speaker Press the key The LED goes out or Release BO Press the key Notes on speakerphone mode e Tell the other party that you are using speakerphone mode e The speakerphone works bests at a low receiving volume e The ideal distance between the user and the tele phone set in speakerphone mode is about 50 cm approx 20 inches Open Listening in the Room During a Call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Precondition You are conducting a call with the hand set Activating ring transfer Speaker D Press the key The LED lights up Deactivating this function Speaker Press the key The LED goes out 13 Making and Answering Calls Step by Step Switching to Speakerphone Mode iil This function is not available with optiPoint 400 economy Precondition You are conducting a call with the hand set Speaker B and e Hold down the key and replace the handset in the U S press the key once and replace the hand set Then release the key and continue the call Switching to the Handset iil This function is not available with optiPoint 400 economy Precondition You are engaged in a call in speaker phone mode et and Lift the h
76. r the internal station number Dial for tity rig Enter the number you wish to dial 30 Calling Multiple Parties Simultaneously Step by Step US Consult UK Enquiry SS SE Return to held call V or Quit and return V or Program Service BO O gt Toggle Connect V or ca O gt Conference V or Program Service BO gt p y Calling Multiple Parties Simultaneously Calling a Second Party Consultation Hold You can call a second party while engaged in a call The first party is placed on hold Confirm Call the second party Return to the first party Confirm Press the key The LED lights up Enter the code The LED goes out Switching to the Party on Hold Toggle Select and confirm Press the key The LED lights up Enter the code The LED goes out Combine the calling parties into a three party con ference Select and confirm Press the key The LED lights up Enter the code The LED goes out Connecting the other parties to each other Select and confirm 31 Calling Multiple Parties Simultaneously Step by Step p Start conference V gt Conference vV or Program Service DO Return to held call V or oo Add party v ii gt Conference vA or Program Sevice J O O 32 Conducting a Conference In a conference call you can
77. ransferring a Call jc ccceui sce Sarat tad ake Ohelhy wae Pe ee Ra 34 After a Speaker Call Announcement ina Group 34 Parking a Call nnana nanana 35 Retrieving a Parked Call 2 0 0 0 0 eee eee 35 Placing External Calls on Hold 0 0 2 0 ee 36 Picking up Retrieving a Held Call 0 0 36 Making Calls to Stored Destinations 37 Using a Caller List 0 nauan tte 37 Retrieving the Caller List 2 0 0 0 0 00 37 Ending Retrieval sss 2 Sade esdiaein Shee iiiu es ane wh ah ea 37 Displaying the Call Time and Additional Call Information 38 Dialing a Station Number from the Caller List 38 Removing an Entry from the Caller List o aana naaa aaa 38 Saving the Other Party s Station Number in the Caller List Redial 38 RedialinG lt a NUMbDEEs ies isea duoi me ianea ech leee ales Cia ete hans 39 Dialing a Number From the Internal Directory 00 40 Using Repertory Dialing Keys 0020 0000s 41 Using Station and System Speed Dial Numbers 41 Contents Displaying and Assigning Call Charges 42 Displaying Call Charges Not for U S 0 00002000000 42 Displaying Call Charges for Another Telephone Not for U S 43 Dialing with Call Charge Assignment 0000005 44 If You Cannot Reach a Destination 45 Using Callback 250 merdead pid Padi eee Pa OSS nae
78. s call numbers saved gt page 8 gt page 52 Labeling Put the labeled strips in the rele vant key pad on your optiPoint and place the transparent cover over them mat page above by hand Labeling strips are deliverd with your optiPoint Write the function or a name on the matching strips within the white field and attach them to your optiPoint with a computer You have avail of a CD Rom ask the service personnel with the elec tronic operating instructions for your HiPath 3000 5000 RSM gt page 96 You can label your keypads for each PC with a computer via the Internet You will find the Online Key Labelling Tool along with the user inter face under http www hipath com gt Downloads gt Software Special labeling sheets which can be ordered are available with the corresponding labeling strips for this procedure Labeling sheets can be ordered from the details of the article number from Siemens Sales Organisation or via the following internet address http Awww click4business supplies de Article numberlabeling sheets A31003 H8400 B993 6219 for optiPoint basic standard advance paper size DINA4 95 Labeling and Documentation 96 Attaching a Station Number Label Self adhesive call number labels are also delivered with your optiPoint Write on the call number label fire brigade police own telephone num bers then remove and stick it in the recess on the telephone when the
79. set ISDN functions via code dialing in some countries Program Service J Press the key The LED lights up 503 Keypad dialing A Confirm Enter the code or Enter the number of the trunk you wish to use contact the service personnel er Entering a code for required ISDN function contact the service personnel IiE Contact your network provider to find out which ISDN functions can be code controlled in your country Siemens AG shall not be liable for damages costs which may be incurred by fraudulent activ ities or remote operation e g toll fraud 72 Using Other Functions Step by Step Program Service BO gt 42 Tal data service V or O00 0 0 or Entry complete V Controlling Connected Computers or Other Programs and Telephone Data Service HiPath 3500 3550 3700 3750 Only If this function has been configured contact the service personnel you can control connected computers or programs running on them such as hotel services or in formation systems from your telephone Precondition You have set up a connection Press the key The LED lights up Confirm Enter the code The connected computer now prompts you to enter the data which you can do in one of two ways Contact the service personnel to find out which option is pro grammed in your system e Input in en bloc mode Enter data Press this key at the end of the entry Confirm
80. sociated service 69 programming on keyS sssini 54 TESEttINg oe eee eeeec cece eee ceeestteeetetteeseteteeees 67 G QGKOUP Call sristi faieinn 84 HM CCAM inicr iieiea 82 100 H handsfree answerback n 18 OUD ssassce icceucempesesate taal a ea 18 A EE A A 18 NEUSE id Siac cect sehane ethene eenereds 18 HiPath AllServe ACEUALONS cicien aeien 93 COOP OPENED oo eecceccecsccceeeteesetsecseteesees 94 group call ooo ceeeeceteceeeteteeteeteeseteeees 89 AUNT group oo eeeeeeeeeeeeeeeeeeseeeeeeeteestseeeeeees 89 night ANSWEP o oo eeeeeeeeeeeeteeeeteteeetteeeeeees 91 CLAY Sa a ence Becca raked 93 PINGING QrOUP semie 92 transferring call forwarding 90 0 4 alc oeeeemeersen eer eet ee cee Meret meceree eee 27 HIM format esis oi be sac ceeas nas cvseaenseteaee 96 PUNE QROUP sce i a 84 l internal directory sissies 40 IP telephony n sossnnnnosnsnsssensisisensisiresrennserereee 89 K key fields labeling cceeeeee 8 95 keypad dialing cecceeceeeseceeeeseeeeeeeeeees 72 keys ASSIQNING o eeeeeccececeeeeeeeeeeeteeeeeeeesteeeeeeteees 52 TIXOG uere Meccan eee eae 8 incomplete SAVE sssi 54 labeling 95 programmable cccceeceseeeeeeeeeteeees 8 L labeling key fields 0 0 8 95 LAN telephony nsss 89 leaving an advisory message 65 LED light emitting diode 8 LED indications meaning of 77 80 81 LED signals meaning eeeeeee
81. ssion You can prevent your station number or name from ap pearing on the displays of external parties you call The feature remains active until you deactivate it gt Suppress call ID v Select and confirm or gt Restore caller ID vA or Enter code for suppress or restore OOO OOGO ie IiE The service personnel can turn caller ID suppres sion on and off for all telephones Talking to Your Colleague With a Speaker Call You can make a loudspeaker announcement through a loudspeaker if connected ask the service personnel or to an internal user with a system telephone without any action on their part Press the key The LED lights up gt 80 Speaker call Select and confirm o r GOOO Enter the code ri Enter the station number gt Responding to a speaker call gt page 18 26 Making Calls Step by Step Program Service gt 53 DTMF dialing V or Activating Tone Dialing DTMF Suffix Dialing You can transmit dual tone multifrequency DTMF sig nals to control devices such as an answering machine or automatic information system Press the key The LED lights up Select and confirm Enter the code You can use the keys 0 through 9 and to trans mit DTMF signals na Ending the call also deactivates DTMF suffix dial ing Your system may be configured so that you can start DTMF suffixdialing immediately after set
82. station selection keys e Group call key not on the executive telephone in an executive sec retary team e Ring transfer keys only in an executive secretary team As a team member you can also program these keys yourself MULAP key Direct station select US Join leave group UK Hunt group join leave Ring Transfer on off gt page 54 You can also program a call forward ing key Forward Line for each line Using Trunk Keys A separate trunk is assigned to each team member All other team members have the same trunk keys for these trunks on their telephones This means that every team member can use all programmed trunk keys Each team member can also be reached under a sepa rate station number if one was assigned Meaning of LED Indications on Trunk Keys Trunk key LED is off Trunk is free and can be used Trunk key LED is lit Trunk is in use Trunk key LED is flashing rapidly A call on the trunk needs to be answered Trunk key LED is flashing slowly A call on hold is wait ing 71 Team and Executive Secretary Functions With Trunk Keys Step by Step 78 wow OF Nz s s WP Release DDO Answering Calls With Trunk Keys Precondition Your telephone is ringing and or the trunk key is flashing rapidly Press the rapidly flashing trunk key This is not necessary if the trunk is automatically as signed to you when you lift the handset or press the Spea
83. te it for all groups and trunks to which you belong a special dial tone sounds when you lift the handset Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your telephone even while engaged in another call To do this contact the service personnel to find out if a pickup group has been configured Precondition You telephone rings briefly The follow ing message appears on the display Call for Confirm Press the key The LED lights up Enter the code Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at up to five other internal phones The person who an swers first receives the call IiE Special features must be taken into consider ation if your telephone operates with HiPath 5000 RSM system networking via PC network gt page 92 Saving displaying and deleting telephones for the ring ing group Press the key The LED lights up Select and confirm Enter the code Follow the display prompts enter the internal station number Using Other Team Functions Step by Step gt Ringing group off V or OGO gt ucp V 401 Log on V or 401 Log off V 2000 6000 ii Program Service DO gt UcD vA gt 402 Not available V or 4025Available y or OOOO 6000 Removing all telephones in call ringing group Select and
84. ted serv Tel data service Saving Station Numbers Functions Procedures and Appointments Step by Step Program Service 91 Prog feature key V or OOO ____ D US Change feature UK Change key gt Procedure key tS cE If necessary C US Save entry V UK Save V or gt p y Assigning a Procedure Operating Steps to a Key Station numbers and functions which require additional inputs i e comprise several operating steps can be saved to a single key on your telephone Using the associated dial function for example gt page 30 you can save all the remaining inputs re quired station number of the calling party the station number to be dialed to a single key Station numbers which require additional inputs but also dial pauses can also be stored Press the key The LED lights up Select and confirm Enter the code Press the key If a function has already been assigned to this key a corresponding message is displayed Confirm Confirm Enter the procedure e g 67 231 089123456 67 code for associated dial 231 station number of the calling party 089123456 number to be dialed To insert pauses press this key a P is displayed Confirm If you make a mistake Select and confirm This deletes all digits entered 57 Saving Station Numbers Functions Procedures and Appointments Step by Step US End vy Co
85. ten as required until the desired station appears Select and confirm Leaving a Conference Replace the handset Select and confirm Ending a Conference Initiator Only Select and confirm Press the key The LED lights up Enter the code The LED goes out Removing the ISDN Central Office Party From the Conference Only for U S Select and confirm Press the key The LED lights up Enter the code The LED goes out 33 Calling Multiple Parties Simultaneously Step by Step US Consult UK Enquiry a lt lt cr l p gt Transfer 7 US Consult vV UK Enquiry vV Program Service PO 80 Speaker call vV or OOGO lt Transferring a Call If the person you are speaking to wants to talk to anoth er colleague of yours you can transfer the call that col league Confirm Enter the number of the party to which you want to transfer the call Announce the call if necessary Replace the handset Select and confirm After a Speaker Call Announcement in a Group If this function has been configured contact the service personnel you can use a speaker call announcement gt page 26 to announce a call in progress to a group of users gt page 84 After a member of the group has accepted the call re quest you can transfer the waiting party Precondition You are conducting a call Confirm The other party is placed on hold Press the ke
86. the Program Service menu and when you press function keys Additional Team and Executive Secretary Functions gt page 77f To help working and project groups work together more efficiently the ser vice personnel can configure a variety of team functions depending on your preferences when working in the team You can use these team func tions in addition to the basic and enhanced functions In addition to call pickup hunting groups group call and call distribution groups you can also set up teams with multiple lines per telephone You can tell if a telephone has trunk keys if your station number and the numbers of your colleagues are programmed on trunk keys You can ac cess all lines and can also conduct different calls simultaneously on multi ple lines Another team function category includes the executive secretary functions which are configured by the service personnel You can use ex ecutive and secretary functions in addition to the basic and enhanced func tions as well as other team functions An executive secretary telephone has DSS keys for the executive or sec retary trunk keys for the executive and secretary as well as ring transfer keys Using the Telephone Efficiently e You probably have certain colleagues or external parties with whom you talk on the phone especially frequently To dial these numbers fast er and more conveniently you can save them on keys Saving station numbers for repertory dialing on
87. to other calls in the team even when you are engaged in another call gt page 82 You hear the attention ring Press one of these keys while the phone is idle Select and confirm To raise or lower the volume Keep pressing the keys until the desired volume is set Save Telephone Settings Step by Step or gt Speakerphone mode y or v Doro amp or simultaneously Dor gt Display V gt Display contras gt y Doro v Adjusting the Speakerphone to the Room Acoustics To help the other party understand you clearly while you are talking into the microphone you can adjust the tele phone to the acoustics in your environment Quiet room Normal room and Noisy room Press one of these keys while the phone is idle Select and confirm To set the room type Keep pressing these keys until the setting you want appears on the screen Save Adjusting the Receiving Volume During a Call You are engaged in a call To raise or lower the volume Keep pressing the keys until the desired volume is set Save Adjusting the Display to a Comfortable Reading Angle You can swivel the display unit Adjust the display unit so that you can clearly read the screen Adjusting the display contrast The display has four contrast levels that you can set ac cording to your light conditions Press one of the keys while the phone is idle Select and confirm Select and c
88. y The LED lights up Select and confirm Enter the code Enter the group s station number Announce the call When a member of the group accepts the call gt page 18 you are connected to this party Calling Multiple Parties Simultaneously Step by Step gt Transfer V Program Service gt 56 Park a call V or OOGO O O Program Service BO p Retrieve call V or OOO o a Replace the handset Select and confirm na If the connection between the two other parties is not established within 45 seconds the call from the first part returns to you recall Parking a Call You can park up to ten calls either internal external or both Parked calls can be displayed on and picked up from another telephone This feature is useful if you want to continue a call at another phone Precondition You are conducting a call Press the key The LED lights up Select and confirm Enter the code Enter the number of the park slot 0 9 and make a note of it If the park slot number you entered is not dis played it is already in use enter another one Retrieving a Parked Call Precondition One or more calls have been parked The telephone is idle Press the key The LED lights up Select and confirm Enter the code Enter the park slot number you noted earlier If the park slot number you enter is not in use you can not retrieve the call iil If a

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