VTech Power Zone Specifications
Contents
1. 12 Handset LEDS nonnina e a E or iu tih eene 12 Base LEDS spi pnei 12 Handset Operation eesssessssssessseeseeee enne nennen nnne nnn 13 MEINES E 13 Answering Calls 5 5 211 Ie E Re eth er boe east Re send decile PsC e Ea 13 Adjust the Handset Volume sseeneeee emen 13 iuuenem 13 Redial FUNCION 13 Dial Vonage Voicemail m mre rrr atiteninentebeent neers 14 Mute UM CUOM p 14 intercom Call eer 14 er enr Mp 15 Conference Callinera nn aE R ERA ris 15 Base OperatiOM e PEE 15 Phonebook Operation cecccecceeeeeceeeeeeeeeeeeeeeeeeeaeeeeeeeeeeseeeeeeeseaeseaeeesneeseeeeeats 16 Storing a New ENtry c cc eeeeesceceeeeeneeceeeeeeeeseaeeeseeeaeesseeeeaeeeaeeseaeeeeeseaeeseaeeeaeess 16 Reviewing Dialing from the Phonebook esee 17 Editing a Phonebook entry cesiones aa oiea 18 Delete a phonebook entry eese nnne 18 Calls Log Caller ID Call Waiting 19 Caller ID Call Waiting ID iia Bee 19 Reviewing Caller ID oo eeceesceseeeceeeeseeeeeaeeeseeeeaeeeseeseaeeseeeseaeeseaeseaeessaeeneetaaes 19 Storing a Caller ID nennen nennen 20 Dialing Mi go 15 Caller 20 Deleting Caller ID C 21 Handset Setlings rec2. 24 Troubleshooting How do l access the web based configuration for the IP8100 series telephone It is important that you have the latest patches and bug fixes for your web browser when attempting to connect to the configuration for your telephone adapter We recommend using the following Internet Explorer 5 5 or higher Netscape 6 or higher Firefox 0 8 or higher Use the following steps to gain access to the web based configuration of your 1P8100 series telephone Step 1 Verify physical connectivity by checking for solid link lights on the phone adapter The computer that was able to access the Internet when connected to the broadband modem or router should be connected to the PC port on the 1P8100 series If you do not get a solid link try using a different cable If the computer is turned off the link light may not be on Step 2 Disable any Internet security software running on the computer Soft ware firewalls such as Zone Alarm Black Ice Sygate Norton Personal Firewall and Windows XP firewall may block access to the configuration pages If you have DSL and use a PPPoE client such as WinPoet or EnterNet300 you should disable this software as well Check the help files included with these software applications for more information on disabling or configuring them Step 3 Check the IP address of your computer Your computer must have an IP address in the same range as the router in order to communicate with it
3. Dialing from Caller ID 20 Dial Vonage Voicemail 14 E Editing a phonebook entry 18 F FCC and IC Regulations 35 36 Flash Function 13 H Handset and Base Indicators 12 Handset Icons 12 Handset LEDs 12 Handset Operation 13 Handset Settings 22 Headset Operation 24 Important Safety Instructions 38 Installation of Battery Pack in Handset 4 Installation With A Modem Router 13 Installation With A Router 12 Installation Without A Router 9 Intercom Call 16 K Key Tone preset to ON 24 L Language preset to English 25 Maintenance 29 Making Calls 13 Message waiting 23 Mute Function 14 P Parts Check List 1 Phonebook Operation 16 R Redial Function 13 Reset Switch 5 Reviewing Dialing from the phonebook 18 Reviewing Caller ID 19 Ringer tone 22 Ringer Volume 22 S SETUP 4 Storing a Caller ID 20 Storing a new entry 16 T The Base Unit Layout 3 The Handset Layout 2 Troubleshooting 25 28 Ww Wall Mounting 6 Warranty Statement 30 32 38 wtech VTECH TELECOMMUNICATIONS LTD vtech A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2005 for VTECH TELECOMMUNICATIONS LTD
4. accommodate up to four cordless handsets You can add new handsets Model IP811 sold separately at any time You can register a maximum of four handsets Getting Started Getting Started Wall Mounting The wall mount brackets are designed for use on standard wall mount plates only Wall mounting is optional Only the handset chargers not the main base unit can be wall mounted 1 Plug the power adapters into electrical outlets and the connector to the bot tom of the handset charger 2 Line up the tabs on the wall mount brackets with the holes at the back of the handset charger Snap the wall mount bracket firmly in place 3 Mount the handset charger on the wall Position the handset charger so the mounting studs will fit into the holes on the wall mount bracket Slide handset charger down on the mounting studs until it locks into place To outlet Adapter Setup Installation Without A Router DSL or Cable Modem PC PC LAN Port WAN Port Base Unit NOTE The IP8100 series telephone is expandable up to a total of 4 handsets Uses model IP 811 sold separately Warning Do not route the Ethernet cable to outdoors and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation STEP 1 Unplug the power cord from your Cable or DSL modem the device your ISP provided which provides high speed Internet Make sure that you turn your computer off and tha
5. and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this product The warranty exclusively describes all of VTech s responsibilities regarding the product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state 31 ional normar m ional Warranty Statement Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the product is fit for ordinary use are limited to one year from date of purchase Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you n no event shall VTech be liable for any indirect special incidental con sequential or similar damages including but not limited to lost profits or revenue inability to use the product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this product some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 32 Important Safet
6. overheat 4 Setup 4 Do not dispose of the battery pack into household garbage Please refer to the information concerning proper battery recycling 5 Do not charge the battery pack with other electrical devices Reset Switch The reset switch when quickly pressed and released will reset the phone and restart the software Beware that when the reset switch is pressed and held for more than 10 seconds and then released the phone will restore to factory defaults This includes clearing and resetting the password on the web configuration Reset switch does not affect your base unit power RF operation or any of the telephone handset settings Checking for Dial Tone After the battery is charged press ON on the handset The LCD displays PHONE and shows a call timer and you will hear a dial tone If not see In Case of Difficulty AN CAUTION Use only the VTech power supply provided with your telephone IMPORTANT MAXIMUM PERFOR MANCE OF YOUR CORDLESS TELE PHONE SYSTEM 1 Install your base unit and extension handsets away from electronic equip ment such as personal computers television sets and microwave ovens In locations where there are multiple cordless telephones separate the base units as far away as possible 3 Install your telephone equipment away from heat sources and sunlight 4 Avoid excessive moisture dust or extreme cold Add new handsets to make your phone more versatile Your telephone can
7. sound The handset will then move to the next entry if any 18 Calls Log Caller ID Call Waiting Caller ID Call Waiting ID Your phone is capable of displaying the name and or number of the party calling before you answer the phone caller ID It is also capable of displaying caller ID information in conjunction with a call waiting alert signal call waiting caller ID With call waiting caller ID the caller ID data is displayed so you can decide whether to answer the incoming call or continue with your current conversation Your phone can hold up to 50 CID entries These are subscription services provided by Vonage When one handset is accessing the call log the other handsets can not access it at the same time If this is attempted NOT AVAILABLE AT THIS TIME will display Due to regional incompatibilities caller ID information may not be available for every call you receive In addition the calling party may intentionally block their name and or phone number from being sent e As new caller ID call waiting ID records are received your handset displays will alert you to the new caller ID records for example e After you review all new caller ID records the NEW call indication will be turned off and the screen will show e If the call log is full the oldest entry is deleted to make room for the new call If the call log is empty when you try to enter to call log re view the follow
8. the Network Neighborhood icon My Net work Places in WinME and then select Properties Step 2 Highlight TCP IP and then click the Properties button If you have more than one adapter installed then there will be a TCP IP entry for each adapter Highlight TCP IP your network adapter and then click Properties Step 3 Make sure the IP Address tab is selected Configure the adapter to Obtain an IP address Then Click OK out to the desktop to apply the changes Reboot the computer when prompted When the computer reboots it should re quest and obtain a valid IP address from the IP8100 series telephone Included in the troubleshooting section of this manual is more detailed information on checking your IP address Win2k XP Step 1 Win2k From the Desktop right click the My Network places and then select Properties Step 1 WinXP Click on Start gt Control Panel gt Network and Internet Con nections Network connections Step 2 Right click on the Local Area Connection which represents your net work card and then select Properties Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Configure the adapter to Obtain an IP address Then Click OK out to the desktop to apply the changes and reboot the computer when prompted If you are not prompted to reboot the computer you may need to renew the IP ad dress of the computer manually Included in the troubleshooting section of this manual is more det
9. 192 168 15 X X 2 254 Included in the troubleshooting section of this manual is more detailed information on checking your IP address Step 4 Configure the Internet settings for your browser Go to Start Settings Control Panel Double click the Internet Options Icon From the Security tab click the button to restore the settings to their defaults If this button is grayed out then the settings are already at default Click the Connection tab Set the dial up option to Never Dial a Connection and then click the LAN Settings button Verify that none of these settings are checked and then click OK Go to the Advanced tab and click the button to restore these settings to their defaults Click OK out to the desktop and close any open windows 25 ional normar m ional esl Troubleshooting Step 5 Access the web based configuration of the IP8100 series telephone Open your web browser and enter http 192 168 15 1 do NOT type www in the address bar Use the instructions that were provided with the IP8100 series telephone to complete the configuration as needed Specifically you will need to configure the WAN settings to connect the device to the Internet How do I configure TCP IP settings for my computer to connect to the IP 8100 series telephone Note The following information assumes the computer is connected to the PC Port on the IP8100 series telephone Win98 ME Step 1 From the Desktop right click
10. ICATOR OFF Press SEL again to con firm To exit press OFF 23 Basic Operation Advanced E Headset Operation Your IP8100 series handset is equipped with a 2 5mm headset jack for use with an optional accessory headset for handsfree operation If you choose to use the headset option you must obtain an optional accessory headset which is compat ible with the IP8100 series telephone To purchase a headset visit us on the web at www vtechphones com or call VTech Customer Service at 1 800 595 9511 Once you have a compatible 2 5mm headset locate the headset jack on the IP 8100 series handset Connect the plug on the headset cord to the jack under a small rubber flap on the cordless handset The plug should fit securely Do not force the connection f NOTE AMAN e Whenever a compatible headset is connected to the cordless handset i the microphone on the handset will be muted This is done to limit the effect of background noise e When a compatible headset is con nected to the cordless handset your speakerphone feature will be disabled To use your speakerphone feature simply disconnect the headset from the handset Belt Clip The IP8100 series telephone is also equipped with a detachable belt clip Align the pins on the inside edge of the clip with the notches on the sides of the handset The belt clip should snap securely into place Do not force the connection
11. ailed information on checking your IP address 26 Troubleshooting How do check my computer s IP address Note The following information assumes the computer is connected to the PC port on the IP8100 series telephone It also assumes the computer s TCP IP set tings are configured to obtain an IP address automatically Included in the trou bleshooting section of this manual is more detailed information on configuring your TCP IP settings Win98 ME Step 1 Go to Start Run and enter winipcfg Click OK Step 2 From the dropdown menu choose the Ethernet adapter Step 3 After selecting the adapter it will display the IP settings Your adapter should have an IP address in the same range as the IP8100 series telephone 192 168 15 X If it doesn t try releasing then renewing the IP a Click the Release button to release the IP address b Click the Renew button to obtain a new address If you are unable to obtain a valid IP address confirm that you have a good physical connection between the computer and the IP8100 series telephone Step 4 Click OK to close the IP configuration window Win2k XP Step 1 Go to Start gt Run and enter cmd Click OK Step 2 From the Command prompt enter ipconfig and then click Enter Step 3 It will return your IP address Subnet Mask and Default Gateway Your adapter should have an IP address in the same range as the IP8100 series tele phone 192 168 15 X If it doesn t try relea
12. back of the IP8100 series broadband telephone base unit and connect the other end into an available LAN port on your router If you have a wireless router place the base unit at least 3 away from your router to avoid interference Helpful Hint If all the Ethernet ports on your existing router are full disconnect one of the attached devices from the existing router Plug the blue Ethernet cable into the now free port on your router Connect the device you just unplugged from your router to the yellow PC LAN port located on the back of IP8100 series broadband telephone base unit STEP 2 Plug the power cord into the power port located on the bottom of your base unit and the other end into the electrical outlet This turns the IP8100 series broadband telephone on Helpful Hint DO NOT interrupt this registration process by unplugging the power or by using the handsets until the READY indicator light on the front of base has gone from flashing yellow to a steady green Helpful Hint Use only the power cord provided in this package using an older power cord can damage the broadband phone STEP 3 Check for dial tone by pressing the ON button on your handset If you do not hear a dial tone please refer to the Troubleshooting section of the user manual Congratulations Even if you are transferring your number you are ready to start taking advantage of the great savings and superior quality of Vonage right now Please call 800 342 1791 to setup yo
13. ca call 1 800 595 9511 for instructions regarding where to return the Product Before calling for service please check the user s manual A check of the Product controls and features may save you a service call e Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product s to the service location VTech will return repaired or replaced product under this limited warranty to you transportation delivery or handling charges prepaid VTech assumes no risk for damage or loss of the Product in transit e Ifthe Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete
14. ch as Microsoft Internet Explorer using the computer connected through your phone Ethernet port In the address of location field type lt http 192 168 15 1 gt and press ENTER This displays the login screen Enter the default password VTech and click on login B On the Setup Wizard screen click Run Wizard to start the set up C Follow Wizard screens to complete the setup STEP 9 Check for dial tone by pressing the ON button on your handset If you do not hear a dial tone please refer to the Troubleshooting section of the user manual Congratulations Even if you are transferring your number you are ready to start taking advantage of the great savings and superior quality of Vonage right now Please call 800 342 1791 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan Getting Started Getting Started Setup Installation With A Router Base Unit Gorenn DSL or Cable Modem Oo Existing Te Network Router WAN Port NG Handset 1 amp 2 NOTE The IP8100 series telephone is expandable up to a total of 4 handsets Uses model IP 811 sold separately Warning Do not route the Ethernet cable to outdoors and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation STEP 1 Using the blue Ethernet cable provided connect one end into the blue port labeled WAN located on the
15. compartment cover by pressing on the indentation and sliding downward Place the new battery pack in the handset with the positive and negative poles aligned in the battery compartment 2 Replace the battery cover by sliding it upwards 3 If the new battery pack is not already charged place the handset in its charger and allow it to charge for 10 12 hours After initial charge a maintenance charge of 8 hours should be sufficient Charging of the Handset Battery Pack The handset of your cordless telephone is powered by a rechargeable battery pack It charges automatically whenever handset is in its charger You should charge the batteries for 10 12 hours when you first receive your phone You will know the battery pack needs charging when e The low battery message is displayed e The handset seems completely dead the LCD is completely clear and does not activate when you press the keys Note While in PLACE IN CHARGER low battery mode the keypad sounds backlighting and speak erphone features will not work When the battery has been charged the features will return to their normal function IMPORTANT 1 Do not dispose of the battery pack in a fire it might explode 2 Donotopen or mutilate the battery pack Toxic substances may be released causing harm to eyes or skin 3 Exercise care in handling batteries in order to prevent an accidental short of the charge contacts potentially causing the batteries to
16. e time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover JUS 2 3 4 5 Product that has been subjected to misuse accident shipping or other physi cal damage improper installation abnormal operation or handling negligent inundation fire water or other liquid intrusion or Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or Product to the extent that the problem experienced is caused by signal condi tions network reliability or cable or antenna systems or Product to the extent that the problem is caused by use with non VTech electrical accessories or Product whose warranty quality stickers Product serial numbers plates or elec 30 Warranty Statement tronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without valid proof of purchase see 2 below or 8 Charges for installation or set up adjustment of customer controls and instal lation or repair of systems outside the unit How do you get warranty service e To obtain warranty service in the United States of Ameri
17. eatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install your base unit near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If your base unit should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND ETHERNET CABLE FROM THE WALL Then pull the unit out by the unplugged cords 29 ional normar m ional Warranty Statement What does this limited warranty cover The manufacturer of this VTech product VTech Communications warrants to the holder of a valid proof of purchase Consumer or you that the product and all accessories provided by VTech in the sales package Product are free from material defects in material and workmanship pursuant to the following te
18. en the desired entry displays press DELETE You ll hear a confirmation beep Dial Vonage Voicemail Press and hold 1 to dial Vonage voicemail Mute Function During an active call pressing the MUTE DELETE key will disable the microphone MICROPHONE MUTED will display briefly The screen will display Press MUTE DELETE again to return to normal two way conversation MICRO PHONE ON will display briefly Intercom Call From the idle off mode press INT The handset HS1 will display ENTER HANDSET Select a number of the handset to be called The display will show CALLING HANDSET X Where X is the handset number The other handset will ring and the screen will display HANDSET X IS CALLING Press INT PHONE SPEAKER or any of the dial pad keys on handset X to answer the intercom call The screens will dis play Press INT or OFF on either handset to end the call Note If handset X is out of range or on an external call when HS1 attempts to intercom it the display of HS1 will show 14 Handset Operation Call Forward e While on an external call one handset HS1 can forward it to any other handset e Press INT on HS1 it will display e Enter the handset number you wish to for ward HS1 will display e HS X can press ON to answer the call Note If HS X does not respond in about 30 seconds the external call will be returned to HS1 and the display will show If the
19. flashing yellow to a steady green Helpful Hint Use only the power cord provided in this package using an older power cord can damage the broadband telephone STEP 7 Turn your computer on and check your computer to see if your Internet is work ing try to visit any website If your Internet is working please proceed to STEP 10 If not please proceed to STEP 8 STEP 8 Cable Users If you receive Internet access through a Cable modem you may need to register the IP8100 series telephone with your ISP Please contact them to update your information you will likely need your WAN MAC address which is located on the bottom of the IP8100 series telephone Once your ISP has updated your account proceed to step 9 OR Setup DSL Users If you have DSL and are required to enter a user name and password PPPoE when accessing the Internet you may be required to authenticate the IP8100 series telephone 3 VTech Broadband Telephone Software Microsoft Internet Explorer Eie Edt View Favorites Tools Help Ea de Back OA dh Aseach Favorites PMedia G D Sal amp Address hitp 192 168 15 1 cgibin webom z Go Links ony needs We appreciate y available www vonage comivtech Please Login Please enter your password then click Login Login Name VTech Password 2005 VTech Communications Inc All Rights Reserved wuw vtechphones com E Done Internet A Open a web browser su
20. idere Ente a Bde Eee Erie Roe ie EE 22 Ringer fo Uy o 22 Ringer TONE isisisi S 22 Table Of Contents Key Tone preset to ON essent eene nnne nnne 22 Language preset to English 2 2 acte ctetuer cete tear teret 23 Message Wallllig iier eren hi beret rr Rekorde ER Pea RA 23 Clear Message waiting essssssesseeeenennee nennen nennen nen 23 ADVANCED OPERATION eris cierre n etna nnns ninanais asasta saanane nadana 24 Headset Operation niaior nnne esns nnn te eet eed 24 ADDITIONAL INFORMATION enne eren nennen nnne nennen 25 Bets H 25 Maite anCe TT M 29 Warranty Statement cities tries toast Ade akan 30 IMPORTANT SAFETY INSTRUCTIONS eene 33 FCC and IC Regulations 0 0 0 ce eeceecceseeeeeeeneeseeeseaeeseaeeeaeeseaeesaeesnaeeeaeeseaeeeaes 35 Technical Specifications sse 37 Parts Check List The system is an advanced Broadband cordless telephone set capable of sup porting four handsets This manual is designed to familiarize you with this Broadband cordless telephone We strongly recommend you read the manual before using your phone 1 Base Unit 6 Charger Wall Mounting Brackets 2 Handset s 7 Belt Clip s 3 Handset Charger s 8 User Documentation CD 4 Ethernet Cables 9 Quick S
21. il you reach the entry to be dialed Note When reviewing the phonebook the second line of the display will show the phone number up to 16 digits For numbers longer than 16 digits only the first 13 digits will be shown Press or to scroll the phone number to see the additional digits e Press ON or SPEAKER to dial the number Note If there are no entries in the phonebook when it is accessed PHONEBOOK IS EMPTY will display 17 Basic Operation Basic Operation Phonebook Operation Editing a Phonebook Entry Follow the first two steps in Reviewing Dialing from the phonebook on previous page to reach the entry to be edited Press SEL Press MUTE DELETE to backspace then enter the correct number Press and hold REDIAL PAUSE to add pauses if necessary You can also press REDIAL PAUSE then A or V to scroll to the previously dialed number from redial list which you want to store in the phonebook Pressing SEL will append the selected redial number to the current editing number Press SEL to confirm the number and enter name edit mode Press MUTE DELETE to backspace and use the digit keys to enter the correct name Press SEL to confirm the change A confirmation tone will sound Delete a Phonebook Entry Follow the first two steps in Reviewing Dialing from the Phonebook on previous page to reach the entry to be deleted Press MUTE DELETE to delete the entry A confirmation tone will
22. ing message is displayed Reviewing Caller ID You can review the caller ID record via the menu as described below or by pressing the V key in idle whereby the handset jumps directly to the caller ID review n idle mode press MENU to enter the menu e Press V key to scroll to CALL LOG 19 Basic Operation Basic Operation Calls Log Caller ID Call Waiting Press SEL Use A or V to scroll through the call log entries e When the beginning or the end of the call log is reached a double beep will sound Note The NEW icon in the left down corner indi cates the call is not yet reviewed Storing a Caller ID e Follow the steps in Reviewing Caller ID to scroll to the record to be stored Press SEL e Ifthe CID record contains both name and num ber press SEL to store it into memory e If the CID record does not contain a name you will be prompted to EDIT NAME the screen will show EDIT NAME e If the CID record does not contain a number you will be prompted to EDIT NUMBER the screen will show EDIT NUMBER e You will hear a happy tone then the screen will display e lf the caller ID isn t able to detect a name ENTER NAME will be prompted If unable to detect the number ENTER NUMBER will be prompted You will then need to add the name or the number f the phone number already exists in the phonebook the entry will not be stored and the screen will show e If the phoneboo
23. k is full the screen will show e f both name and number are missing for ex ample as in a private listing the request will be rejected with the message Dialing from Caller ID Follow the steps in Reviewing Caller ID to scroll to the entry to be dialed Press ON or SPEAKER key to dial the num ber 20 Calls Log Caller ID Call Waiting Deleting Caller ID Follow the steps in Reviewing Caller ID to scroll to the record to be deleted Press DELETE key to delete the desired re cord A confirmation tone will sound and the previous caller ID record will be displayed on the screen To delete all the caller ID records press and hold the DELETE key The screen will ask you DELETE ALL CALLS Press SEL for confirmation Or press OFF to return to the CID record previously displayed 21 Basic Operation Basic Operation Handset Settings Ringer Volume From the idle off mode press MENU then A or V key to RINGER VOLUME Press SEL The current ringer volume will be shown Press A and keys or enter digit 0 6 to the desired ringer volume The current ring tone is played and the volume bar is increased decreased each time the setting is adjusted At the lowest setting display will show The handset will not ring when a call comes in if ringer volume is set to the lowest set ting Press SEL to confirm the setting Ringer Tone From the idle off mode press MENU then A or V
24. key to RINGER TONE Press SEL You will be prompted to choose INTERCOM CALL or OUTSIDE CALL Press or V to select the desired option Press SEL again You can then use A or V or enter digit 0 9 to sample the ring tones The screen will show Press SEL to confirm your setting Key Tone preset to ON From the idle off mode press MENU then A or V to KEY TONE Press SEL The current setting will be shown Press A or V to scroll to ON or OFF When setto on the handset will emit a beep when ever a key is pressed When the desired option is shown press SEL to confirm your selection 22 Handset Settings Language preset to English From the idle off mode press MENU then A or V key to LANGUAGE e Press SEL to select this option Press A or W to scroll from English to French or Span ish e Press SEL to confirm the setting Message Waiting Your phone is capable of detecting a message waiting signal generated by Vonage Once you have reviewed all new messages the message waiting alert will automatically be turned off Clear Message Waiting If after reviewing all new voicemail messages the message waiting alert still remains on the screen and the MESSAGE WAITING LED on base is still flashing you can manually remove the indication from the screen and turn the LED off e From the idle off mode press MENU then A or V to CLEAR MSG WAIT e Press SEL then the display will ask you TURN IND
25. nd layout of your home or office 36 Technical Specifications FREQUENCY CONTROL Crystal controlled PLL synthesizer TRANSMIT FREQUENCY Base 5725 5850 MHz Handset 2400 2483 5 MHz RECEIVE FREQUENCY Base 2400 2483 5 MHz Handset 5725 5850 MHz CHANNELS 95 Channels NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use SIZE Handset 182mm x 55 3mm x 40mm including antenna Base 169 1mm x 60 7mm x 157 2mm Charger 76 5mm x 79 4mm x 45 2mm 37 WEIGHT Handset 146 grams excluding batteries Base 323 grams Charger 225 grams POWER REQUIREMENTS Handset 3 6V 600mAh NiMH battery pack Base 5 1V 1 7A Charger 9 V 150mA MEMORY Phonebook 50 Memory locations up to 32 digits for number 16 char acters for name CID 50 Memory locations SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE ional normar Index A Additonal Information 25 37 Adjust the Handset Volume 13 Advanced operation 24 Answering Calls 13 B Base LEDs 12 Base Operation 15 Basic Operation 12 23 C Caller ID Call Waiting ID 19 Call Forward 15 Calls Log Caller ID Call Waiting 19 Charging of the Handset Battery Pack 4 Checking for dial tone 5 Conference Call 15 Connecting power to Base Unit Handset Charger 4 D Delete a phonebook entry 18 Deleting Caller ID 21
26. ne other than cordless during an electrical storm There may be a remote risk of electric shock from lightning 14 Do not use this or any cordless telephone to report a gas leak in the vicinity of the leak 15 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS BEFORE USING YOUR IP8100 SERIES SYSTEM CAREFULLY PEEL OFF THE PROTECTIVE FILM COVERING THE DISPLAYS 34 FCC and IC Regulations This equipment complies with Parts 15 of the Federal Communications Com mission FCC rules for the United States It also complies with regulations RSS210 of Industry and Science Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device FCC Part 15 Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The equipment has been tested and found to comply with part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in acco
27. nterrupt this registration process by unplugging the power or by using the handsets until the READY indicator light on the front of base has gone from flashing yellow to a steady green Helpful Hint Use only the power cord provided in this package using an older pow er cord can damage the broadband phone STEP 3 Check for dial tone by pressing the ON button on your handset If you do not hear a dial tone please refer to the Troubleshooting section of the user manual Congratulations Even if you are transferring your number you are ready to start tak ing advantage of the great savings and superior quality of Vonage right now Please call 800 342 1791 to setup your voicemail service and to learn about other free Von age features included with every Vonage calling plan 11 Getting Started Basic Operation Handset and Base Indicators Handset Icons Description Turns On when the microphone is muted Turns On when there are new call log entries Turns On when the ringer is muted Low battery indicator and charging indicator Handset LEDs LED Description SPEAKER LED is on when in handsfree mode Base LEDs LED Description IN USE On when the phone is off hook Flashes when an extension phone is off hook MESSAGE WAITING Flashes when you have voicemail Ready WAN LAN port e Solid Red Internet Service currently not available No connec
28. rdance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or tele vision reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset has such a low power that it does not require testing It may be safely held against the ear of the user The base unit shall be installed amp used such that parts of the user s body other than the hands should be maintained at a comfortable distance of approximately 20 cm or more IC Industry Canada This telephone is registered for use in Canada The term IC before the radio certification number only signifies that Industry Canada technical specifica
29. returned call is not answered within 30 seconds the external call will end automati cally Conference Call Itis possible to establish a conference between two handsets and the external line If a handset already has a connection to the external line and another handset goes off hook a conference is immediately established Both handsets will show Base Operation From the base unit you can use the PAGE key to locate the handsets When the handset is in idle press PAGE The handsets will display To end the page at the handset press ON SPEAKER or any dialing keys e To end the page at the base press PAGE 15 Basic Operation Basic Operation Phonebook Operation Your phone can store up to 50 numbers with names in memory Each memory location can hold up to 32 digits for the number and 16 characters for the name Note The handsets share a common phonebook which is stored in the base This means that entries inserted by one handset are available for all handsets and if one deletes a phonebook entry it will disappear from all handsets When one handset is accessing the phonebook the other handsets cannot access it at the same time If this is attempted NOT AVAILABLE AT THIS TIME will display Storing a New Entry e Press MENU e With PHONEBOOK highlighted press SEL Press W to select STORE Press SEL You will be prompted to ENTER NUMBER Use the dialing keys to enter the n
30. rms and conditions when installed and used normally and in accordance with operation instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair this product we may use new or refurbished replacement parts If we choose to replace this product we may replace it with a new or refurbished product of the same or similar design VTech will return repaired or replace ment products to you in working condition VTech will retain defective parts modules or equipment Repair or replacement of Product at VTech s option is your exclusive remedy You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the product extends for ONE 1 YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty This limited warranty also applies to repaired or replacement Products for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b th
31. sing then renewing the IP a Enter ipconfig release to release the IP address b Enter ipconfig renew to obtain a new address If you are unable to obtain a valid IP address confirm that you have a good physical connection between the computer and the IP8100 series telephone Step 4 Type exit and then click Enter to close the Command prompt 27 ional normar eee Troubleshooting I followed the Quick Start Guide for DSL but wasn t able to successfully configure the IP8100 series telephone What else can do If your DSL provider uses PPPoE confirm that you have entered the correct username and password in the IP8100 series telephone PPPoE settings You may need to append your ISP s domain suffix to your username in order to con nect For example username Q bellsouth net username Q verizon net username Q earthlink net Contact your ISP if you are unsure of your username or password Some DSL providers will issue a Dynamic IP address without using PPPoE for authentication If this is the case for your provider use the setup wizard in the IP8100 series telephone web based configuration to configure the WAN type to use a Dynamic IP Address Once you have applied that setting power down your broadband modem and the IP8100 series telephone Power the modem on first and let it stabilize When the modem is ready then power the IP8100 series telephone on Wait a few seconds for the device to stabilize and then te
32. st your connection Il followed the Quick Start Guide for a Static IP but wasn t able to suc cessfully configure the IP8100 series telephone What else can do From the computer that was previously connected to the broadband modem access the web based configuration for the IP8100 series telephone and clone the MAC address After the setting has been applied power off the IP8100 series telephone Wait about 30 seconds before reapplying the power Wait a few seconds for the device to stabilize and then test your connection If you still cannot connect confirm that you have entered all the IP information correctly Contact your ISP to confirm your IP address I followed Steps 1 6 in the Quick Start Guide but wasn t able to success fully configure the IP8100 series telephone What else can I do If you didn t need to complete step 7 then it is assumed that your ISP is issuing you a Dynamic IP address From the computer that was previously connected to the broadband modem access the web based configuration for the IP8100 series telephone and clone the MAC address After the setting has been ap plied power off the IP8100 series telephone Wait about 30 seconds before reapplying the power Wait a few seconds for the device to stabilize and then test your connection 28 Maintenance Taking Care Of Your Telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough tr
33. t you do NOT plug in your IP8100 series broadband tele phone until instructed to do so Helpful Hint The modem should be powered off for at least 10 minutes If itis turned off for a shorter period of time it may remember old information that will prevent it from working properly Getting Started Getting Started Setup STEP 2 Disconnect all cables between your Cable or DSL modem and your computer STEP 3 Connect one end of the yellow Ethernet cable to the yellow port labeled PC LAN located on the back of the base unit and connect the other end of the yel low cable to the Ethernet port of your computer STEP 4 Connect one end of the blue Ethernet cable to the blue port labeled WAN located on the back of the base unit and connect the other end of the blue cable to the Ethernet port on your cable or DSL modem STEP 5 Reconnect power cord to the modem then turn the modem on Please wait until all lights on the modem stop blinking Helpful Hint This should take a few minutes but may take as long as 10 min utes STEP 6 Plug the power cord into the power port located on the bottom or your IP8100 series telephone and the other end into the electrical outlet This turns the IP 8100 series broadband telephone on Helpful Hint DO NOT interrupt this registration process by unplugging the pow er or by using the handsets until the READY indicator light on the front of IP8100 series base has gone from
34. tart Guide 5 Base Power Adapter 10 Battery ies Note Use ONLY VTech battery 80 5808 00 00 or VTech replacement 89 1324 00 00 Q Blue Ethernet Cable Handset Charger Base AC Adapter Yellow Ethernet Cable Charger Wall User Docu ER Belt Clip mentation CD Quick Start Guide Mounting Bracket Note If you have purchased the IP8100 series telephone please also refer to the parts list in your IP811 user s manual 1 The Handset Layout Ee 0000 Antenna 9 Speakerphone Earpiece 10 LCD Display Volume Control 11 Select Menu CID Scroll Down 12 Phonebook Scroll Up On Flash 13 Headset Jack 2 5mm Voicemail 14 Off Clear Dialing Keys 0 9 15 Intercom Redial Pause 16 Mute Delete OANOaABRWNDM The Base Unit Layout ONOOTRON x9 9 Message Waiting LED Page key In Use LED Service Status LED LAN Port WAN Port DC Connector Jack Reset Switch Getting Started Setup Connecting power to Base Unit Hand set Charger 1 Plug the power adapter into an electrical outlet and the connector into the connec tor jack at the bottom of the base unit 2 Choose the location for your handset charger and plug its power supply into an electrical outlet To outlet Adapter Installation of Battery Pack in Handset Follow the steps below 1 Remove the battery
35. this product through the slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the appliance is subsequently used Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Unplug this product from the wall outlet and contact VTech under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the oper ating instructions because improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation 33 ional normar m ional esl Important Safety Instructions E If the product has been dropped and the handset and or base unit has been damaged F If the product exhibits a distinct change in performance 13 Avoid using a telepho
36. tio to the ISP Either a wait for the connection to be completed b ensure ISP configuration is correct and user password is entered if PPPoE or c contact ISP for assistance Flashing Red Error condition not related to ISP connection Contact Vonage Customer Care 866 243 4357 Solid Yellow Connecting to Vonage please wait Flashing Yellow Connecting to Vonage PLEASE DO NOT UN PLUG THE POWER TO THE IP8100 This process may take a few minutes please wait Solid Green Line ready to use Flashing Green Software upgrade in progress may make and receive calls Green Link activity indicator off no connection on steady connected blinking activity detected Yellow Connection speed indicator off 10Mb s on 100Mb s Handset Operation Making Calls e Press ON or SPEAKER to use the handset speak erphone feature Dial the phone number OR Dial the phone number first then press ON or SPEAKER e Press OFF to end your call Answering Calls e Press ON SPEAKER or any dialing keys e Press OFF to end your call If the handset is in idle mode during an incoming call the ringer can be temporarily muted by pressing OFF or MUTE or by adjusting the ringer volume using the volume keys If the ringing is muted completely by pressing OFF or MUTE or adjusted to ringer level 0 using the volume keys the ringer mute icon will turn on indicating the ringing is being muted This feature is
37. tions were met Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equip 35 ional normar ls ional esl FCC and IC Regulations ment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations Repairs to certified equipment should be made by an authorized Canadian main tenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunica tions company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connec tions of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate Your cordless phone is designed to operate at the maximum power allowed by the FCC and IC This means your handset and base unit can communicate only over a certain distance which will depend on the location of the base unit and handset weather and the construction a
38. umber you wish to store in the phonebook Press the MUTE DELETE key to backspace and make corrections Press SEL e You will then be prompted to ENTER NAME Use the dialing keys to spell the name Press SEL e You will hear a confirmation tone and the new phonebook entry will display briefly Notes e Ifthe phonebook is full the handset will display PHONEBOOK IS FULL e You can also press REDIAL PAUSE then A or to scroll to the previously dialed number from the redial list you want to store in the phonebook Pressing SEL will append the selected redial number to the current editing number e While entering numbers press and hold REDIAL PAUSE to add pauses if necessary e If there is a duplicate number in the phonebook the display will show 16 Phonebook Operation Each press of a particular key causes characters to be displayed in the following order haracters by number of key presses as E ES Ea ET EST peu EA EA EE LE Reviewing Dialing from the Phonebook e Press MENU With PHONEBOOK in the first line press SEL With the REVIEW in the first line press SEL again OR With the handset idle press A and the handset jumps directly into the phonebook review mode The first phonebook entry will be displayed e Scroll through the phonebook entries using A or W keys or enter first character of the name to be searched using the digit keys and continue scrolling using the A and W keys unt
39. ur voicemail service and to learn about other free Vonage features included with every Vonage calling plan 10 Setup Installation With A Modem Router Base Unit WAN Port SN i lt gt Laptop DSL or Cable Modem _ Handset 1 amp 2 NOTE The IP8100 series telephone is expandable up to a total of 4 handsets Uses model IP811 sold separately Warning Do not route the Ethernet cable to outdoors and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation STEP 1 Using the blue Ethernet cable provided connect one end into the blue port labeled WAN located on the back of the IP8100 series broadband telephone base unit and connect the other end into an available LAN port on your router If you have a wire less modem router place the base unit at least 3 feet away from your router to avoid interference Helpful Hint If all the Ethernet ports on your existing router are full disconnect one of the attached devices from the existing router Plug the blue Ethernet cable into the now free port on your router Connect the device you just unplugged from your router to the yellow PC LAN port located on the back of IP8100 series broadband telephone base unit STEP 2 Plug the power cord into the power port located on the bottom of your base unit and the other end into the electrical outlet This turns the IP8100 series broadband telephone on Helpful Hint DO NOT i
40. useful when you need to lower or stop the ringing quickly without actually answering the call For example someone is sleeping in the room and you want to check the caller ID before answering or you want to ignore just the current call This adjustment is temporary and only last for the current ringing call The ringer volume will return to it s normal setting once the call is answered or when the ringing stops Adjust the Handset Volume also applies to the handset speakerphone and headset The volume control is on the left edge of the handset During a call press VOLUME A or V keys to adjust the listening volume to a comfortable level When you reach the maximum or minimum setting a double beep will sound Flash Function e You can use your IP 8100 2 8100 3 with services such as call waiting When you receive a call waiting signal simply press the ON FLASH key to switch to the new call Press ON FLASH again to switch back to the original call Redial Function e Press REDIAL PAUSE to display the last telephone number dialed from the handset up to 32 digits Use A or to scroll through the five previously dialed numbers When the beginning or the end of the redial list is reached a double beep will sound e When the desired number is reached press ON or SPEAKER to dial e Pressing OFF will exit the redial review list 13 Basic Operation Basic Operation Handset Operation Wh
41. vtech Innovation Beyond Technology ae Broadband BEER Phone THE BROADBAND PHONE COMPANY Broadband Phone Start Up Kit No Annual Contracts Money Back Guarantee Perfect for Home or Business Keep Your Current Number Where available Model IP8100 series telephone 4 8 Handset Features Manual mGHz Expandable up to 4 Handsets each with Caller ID with Handset Speakerphones Digital Spread Spectrum Table Of Contents PartS Check Esto de a ade Le tees ee SD eae 1 The Handset Layout 3 etm a irme tere ere cert dee 2 The Base Unit Eayout rere rien tora tri ri pinna 3 GETIINGISTARTED 3 iuit ore Creer aeri rea era ENS TE arasia 4 SETUP 4 Connecting power to Base Unit Handset Charger sesseess 4 Installation of Battery Pack in Handset s 4 Charging of the Handset Battery Pack 4 az ssi ics ied sete eked ee A E a EEEa SEEE T e TEE 5 Checkingifor Dial TONG sisesiiierrsrensienianidan niani eits 5 MEUM E EdE 6 Installation Without A ROUTE icis nnne 7 Installation With A Router sseeenn emen 10 Installation With A Modem Router ssese e 11 BASIC OPERATIQN ton tui nce parca na siut nuiS o cu sseczscavssoaseuardeeersscesaeis 12 Handset and Base Indicators sseem e 12 Handset ICONS i
42. y Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the fol lowing 1 2 3 10 11 12 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the power outlet and broadband connection before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub kitchen sink or swimming pool Do not place this product on an unstable cart stand or table The product may fall causing serious damage Slots and openings on the base and handset are provided for ventilation To protect it from overheating these openings must not be blocked by plac ing the product on the bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Never push objects of any kind into
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