4286 Voice User Manual
Contents
1. If someone answers the phone family member etc 2 long tones followed by HELLO ENTER PHONE CODE NOW Enter your 2 digit Phone Code in pause at the beginning of or pause during the outgoing message Enter your 2 digit Phone Code within the first 20 seconds of the pick up ask that person to hold for a few seconds while you access the system When you have accessed the system all phones on the premises will disconnect and that person can hang up On the same line TYPICAL TELEPHONE KEYPAD WITH EQUIVALENT COMMAND FUNCTIONS OFF MAX GHI 4 INST PRS TUV WXY 7 8 9 AWAY TEST Tt CODE READY www PDF Zoo com ABC DEF 2 3 JKL MNO 5 6 TON PREMISES ONLY IF PROGRAMMED If system is in Alarm and you wish to turn it off enter an OFF command System code OFF during a pause in or immedi System says ENTER SYSTEM CODE NOW Enter your 4 digit System Code If no keys are pressed NOVICE MENU OF SYSTEM COMMANDS will be annuciated ately following the Status Report Status Report begins Enter a system command if desired 4 digit System code plus OFF STAY AWAY MAX etc during a pause in or imme diately following the Status Report Confirmation of suc cessful execution of the command will be heard in the form of an appropriate voice announce ment and beeps on the phone Accessing the Security System Using a2. A phone response and or beeps will then indicate whether remote access is on or off as follows CALL IN TO SYSTEM ON 2 beeps or CALL IN TO SYSTEM OFF 1 beep To reverse the existing condition from ON to OFF or from OFF to ON simply enter your 4 digit system code again An off premises phone can be used to turn Remote Access off but not to turn it on 21 Using the Relay Command Mode General Information Your system may be set up so that certain lights or other devices can be turned on or off from a telephone keypad If your system has the 70 Voice Response Relay Command Mode follow the procedure below For systems NOT having the 70 interactive mode refer to the User s Manual for the system or ask your installer for specific information on the relay command feature if available Systems not having the 70 mode but equipped with relay output devices may provide no phone feedback when a relay command is entered via the phone Using the Voice Response 70 Relay Command Mode 22 www PDF Zoo com Ask your installer if this mode is available in your system If it is place a check in this box as a reminder To activate devices via the telephone access the security system using your 2 digit phone access code When the system acknowledges the access enter your 4 digit system security code 70 The following phone prompts will begin Voice Prompt ENTER DEVICE CODE NOW Enter the 2 digi
3. PDF Zoo com ADEMCOG Vista Interactive Phone Module 4286 VIP User s Manual User s Manual User s Manual www PDF Zoo com Table of Contents INTRODUCTION carina anthem envi Geo aera 1 General TAT OU VAT ON si haisalesGiutiastiet dustin a a a a a 1 Type of Telephone Required ccccccccssssececcssesseeeeceeauseeeecsesuseeeesseauseceeesensagecessesaaaeeesesseaseeeess 1 PONE ACCESS COGS r O O E a A 1 OPERATINGINSTRUGHONS inirceeisrsieres nirai a aani 2 MT OC UGE ION aee ea a a e 2 Suma y a a ee oe eer ee eee 2 Operating Overview From An On PremiSeS PRON e cccccccsssseceesceeeeeeeeseeaeeeeesseeseeeeessaaeeeeees 3 Accessing The Security System Using An On Premises PhOne ccccccssssseeeeeeesseseeeseseseeeeeeeees 4 Operating Overview From An Off PremisesS Phone ccccccssseccccsssseeeeeseseeeeeseeeseeeeseeseeeeesaaseeeees 5 Accessing The Security System Using an Off Premises Phone cccccsseeeecssseeesssseeeteeeseeetsaeeess 6 Telephone Systems E quipped with Answering Machines cccccccccssseeeeeseeesseeeessssaeeeeeess 7 Executing System Commands Via The PRone c ccsssscceccessseceeeceeseceeeceeseeeeeeseeaseeeeeseegeesesssaas 8 Telephone Keypad Command F UNCCIONS cccccssssecccccesseeeeeceeeeeeeeeeeeeeeeesseeseeeeesseaseeeeesseeeeesesaas 9 System Commands That May be Executed Via the PRone ccccsesseececsessseeeeeeeeseeeeeeseeaees 9 FYpic
4. Reports cont d Annunciations when the system is in the disarmed state are DISARMED READY TO ARM or DISARMED NOT READY TO ARM If the message DISARMED NOT READY TO ARM is heard and the Zone Faults report is not annunciated later see Zone Faults below simply press the key to hear the particular zones that are faulted Remote Access If Remote Access has been turned off the words CALL IN TO SYSTEM OFF will be annunciated If Remote Access is on no announcement will be made Chime Mode If the security system is in the CHIME mode during the status reporting session and a door or window is opened a 2 note chime sound will be heard over the phone In some systems chime sounds will not be heard when the system has been accessed from an outside phone Zone Faults www PDF Zoo com If there is a zone fault example a door or window open the word FAULT will be annunciated followed by a zone descriptor for example UPSTAIRS BEDROOM and a 2 digit zone number zones below 10 will be annunciated with a leading Zero If zone faults are not annunciated in your system press key to hear zones that are faulted Note Silent alarms will be annunciated as faults f programmed by your installer 17 System Status Reports Not Annunciated 18 www PDF Zoo com Certain system status messages are displayed on a keypad only such as e Transmitter Low Battery e Test Mo
5. a call in from outside to make sure that the security system was armed AWAY before leaving the premises 12 www PDF Zoo com Assume that the 2 digit Phone Code is 7 and that the system security code is 1 2 3 4 No answering machine is connected in the following example 1 Caller dials the premises phone number After a programmed number of rings the caller will hear 2 long tones followed by a click and then the words HELLO ENTER PHONE CODE NOW Caller then enters the Phone Code The words ENTER SYSTEM CODE NOW will be heard Caller then enters the system 4 digit system security code JAL EE E The system will now start to annunciate a status report If when the Arming Status is annunciated the caller hears the words DISARMED READY TO ARM the caller knows that the system was not armed The status report may be interrupted at this point to enter an arming command This must be done during a 1 second pause placed by the Phone Module between each phone message Do NOT make entries while the system is speaking The command can also be entered immediately following the status report To arm the system AWAY the caller enters the 4 digit system security code then presses key 2 AWAY If arming AWAY was successful the caller will hear 2 confirmation beeps followed by the words ARMED AWAY EXIT NOW The caller may hang up now or wait approximately 20 seconds at which time the w
6. cannot be initiated via the phone if the control is in the programming mode and the TEST mode can only be initiated from an on premises phone e Also assigning temporary user codes via the phone is not possible with some systems check with your installer See System Keypad Phone Message Is Annunciated This message will be annunciated during any of the following conditions 1 If the security system is in the TEST mode In this mode a fixed word keypad will only display the normal NOT READY message while an Alpha keypad will display TEST IN PROGRESS in some systems unless a zone is faulted in which case the zone number and description if an Alpha keypad of that zone will be displayed 28 www PDF Zoo com 1 Tampering has caused CALL IN TO 2 3 SYSTEM OFF SEE SYSTEM KEYPAD message to be annunciated Four or more unsuccessful attempts have been made to access the system from off premises causing Remote Phone Access to be turned off automatically If the system is in the disarmed mode an Alpha keypad will display CALL IN TAMPER and a fixed word keypad will display Cl However if the system is in the armed mode only the normal SYSTEM ARMED message will be displayed Low battery in a Wireless Transmitter If the system is in the disarmed state a Low Battery message will be displayed If the system is in the armed state this display message may not appear until the system is disarmed depending
7. disable the speaker in all cases use the MUTE command The speaker output is for auxiliary use only and is not intended to replace the system s primary sounder or siren 26 www PDF Zoo com THE SECURITY SYSTEM CANNOT BE ACCESSED FROM AN ON PREMISES PHONE e System cannot be accessed by phone and wired keypad displays 87 or other Tamper message This indicates a problem with the Phone module CALL FOR SERVICE In the meantime use a wired keypad for all system operations e Entry of 2 digit phone code may be incorrect Verify phone code and try again e Generally the system cannot be accessed when the phone line is busy such as when the alarm monitoring agency is communicating with your system and you are engaged in a phone conversation Exceptions during an Entry Delay period or when the phone is ringing Always allow at least 12 seconds after the last ring before attempting phone access e The system cannot be accessed if the phone line is out of service NO TONES FROM TOUCH TONE PHONE e f no tones are heard from the touch tone phone when keys are pressed be sure that the phone being used is Touch tone capable If the phone is a switchable type has a TONE PULSE switch make sure the phone is switched to TONE www PDF Zoo com If You Have Difficulty with the Phone System THE SECURITY SYSTEM CANNOT BE ACCESSED FROM AN OFF PREMISES PHONE e Either the 2 digit phone code or the system security cod
8. of the following measures If using an indoor antenna have a quality outdoor antenna installed Reorient the receiving antenna until interference is reduced or eliminated Move the receiver away from the security control Move the antenna leads away from any wire runs to the security control Plug the security control into a different outlet so that it and the receiver are on different branch circuits If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions The user or installer may find the following booklet prepared by the Federal Communications Commission helpful Interference Handbook This booklet is available from the U S Government Printing Office Washington DC 20402 The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User s Manual Unauthorized changes or modifications could void the user s authority to operate the equipment 30 www PDF Zoo com FEDERAL COMMUNICATIONS COMMISSION FCC PART 68 STATEMENT This equipment complies with Part 68 of the FCC rules On the front cover of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company This equipment uses the following jacks RJ31X is used to connect this equipmen
9. on how the system was programmed Downloading is in progress your alarm monitoring station is sending data to your security system over the phone lines During this period an Alpha keypad will display MODEM COMM and a fixed word keypad will display CC There has been a failure of the system to communicate with the central alarm monitoring station f the system has attempted to send a report to the central alarm monitoring station and has failed an Alpha keypad will display COMM FAILURE and a Fixed word keypad will display FC If You Have Trouble with Your Regular Telephone Service In the event of trouble with your regular telephone service disconnect the security system from the telephone line by removing the plug from the RJ 31X CA38A in Canada telephone wall jack you should have been shown how to do this by your installing company DO NOT ATTEMPT TO REMOVE THE TELEPHONE LINE CONNECTION IN THE CONTROL CABINET OR AT THE PHONE MODULE THIS WILL CAUSE COMPLETE DISRUPTION OF REGULAR TELEPHONE SERVICE If the regular phone service works correctly after the plug has been disconnected from the RJ 31X wall jack the security system has a problem and you should call your installing company for service immediately If upon www PDF Zoo com disconnection of the security system from the RJ 31X wall phone jack there is still a problem with telephone service notify the telephone company that they have a prob
10. the System is not if desired 4 digit System any Dial Tone Enter 2 digit in alarm the System code plus OFF STAY AWAY phone on Phone Code says HELLO then MAX etc during a pause Status Report begins in or immediately following the Status Report premises Confirmation of successful If no keys are pressed execution of the command NOVICE MENU OF will be heard in the form SYSTEM COMMANDS of an appropriate voice will be annuciated announcement and beeps on the phone TYPICAL TELEPHONE KEYPAD WITH EQUIVALENT COMMAND FUNCTIONS A OFF AWAY STAY In some systems a voice 4 3 a prompt for entry of the 4 digit System code will not TEST BYPASS MAX occur To turn the alarm off enter an OFF command INST CODE CHIME System code OFF during a pause in or immediately following the Status Report READY QUICK ARM IF PROGRAMMED www PDF Zoo com Accessing the Security System Using an On Premises Phone Step by Step Procedure www PDF Zoo com To access the security system from on premises proceed as follows 1 Pick up the phone and listen for dial tone 2 Enter your 2 digit phone code via the telephone keypad to access the system If the security system happens to be in alarm a phone prompt to enter your 4 digit system code will be heard Enter System Code If so enter your system code at this time this will automatically cause the alarm to turn off Ther
11. the speaker output Todo this 1 Obtain phone access with phone code user code as required Be sure to wait for arming status announcement to end before continuing 2 Press 97 on phone keypad A menu will be announced which is shown below Press 1 or O in response tothe prompt The prompt will be repeated after several seconds without a key being pressed in response To exit speaker control programming complete all required entries or hang up the phone If the phone is hung up before the Phone Module announces Exiting then any changes made will be lost If a key other than I or O is pressed a buzzer sound will be generated in the phone handset and the menu request will be repeated Voice Menu for Programming Speaker Output Mode SPEAKER CONTROL CATEGORIES DESCRIPTION MUTE Disables all possible speaker output including those sounds listed 1 Yes 0 No below It will also disable the status announcement provided when i the key is pressed twice on the monitored keypad It will not mute certain panel synthesized phone commands that the control directs to the speaker such as transmitter learn mode speaker output If L is pressed the system will announce Exiting and exit speaker output mode ALL ON 1 Yes 0 No Enables all sound categories If 1 is pressed the system will announce Exiting and exit speaker output mode 25 www PDF Zoo com Programmin
12. up The system will also hang up if no key is pressed for 20 seconds System Status Reports A System status report is provided automatically following phone access to the system and includes the following e Alarm warning sounds if any Not provided in some systems e Firealarms if any e Burglary and other alarms if any e Checks if any e Power status when there is an AC power loss or low battery condition e Arming status plus Bypasses if any e Remote access only when Off e Chime sounds if chime mode is on and door or window is opened Not provided in some systems e Zone faults if any If not annunciated in your system press key to hear zones that are faulted Note Silent panic alarms will be annunciated as faults There is a 1 second pause between each individual status report A system command may be entered during these pauses or immediately following the end of the report Alarm Warning Sounds lf a Fireor Burglary alarm is in progress or in alarm memory the status report will commence with a short burst of either a Fire alarm sound bell sound or Burglary sound 2 tone siren sound Note Alarm warning sounds may not be provided over the phone with your particular system Fire Alarm www PDF Zoo com The word FIRE will then be annunciated followed by a zone description for instance UPSTAIRS BEDROOM and a 2 digit zone number zones below 10 will be annuncia
13. Dear Tech Man Subscriber ADEMCO apologizes for any misunderstanding that has arisen due to our recent decision to have our technical information removed from the Tech Man web site You may appreciate that one of our key concerns is to provide installing security dealers with timely and accurate information on our products and we were concerned about the data posted to the Tech Man web site For obvious reasons we also do not wish unauthorized individuals to have access to information on installing and configuring ADEMCO systems These concerns were what prompted us to ask Tech Man to stop posting ADEMCO installation instructions and user manuals Several of you have written us to ask that we reconsider this decision We have We will not require Tech Man to remove the ADEMCO data ADEMCO however is not responsible for the operation and maintenance of this site thus we cannot guarantee the timeliness or accuracy of the information posted on the Tech Man web site The ADEMCO web site 1s located at lwww ademco com and contains accurate timely data about our products You may request a PIN number for access to the ADEMCO Technical Support web site and FAXBACK system If you need assistance on troubleshooting or if you have other technical questions about our products not addressed in the information posted at our web site please contact ADEMCO Technical Support at 800 645 7492 Thank you for understanding Sincerely Herb Lustig www
14. PERTY DAMAGE OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE WARNING HOWEVER IF SELLER IS HELD LIABLE WHETHER DIRECTLY OR INDIRECTLY FOR ANY LOSS OR DAMAGE ARISING UN DER THIS LIMITED WARRANTY OR OTHERWISE REGARDLESS OF CAUSE OR ORIGIN SELLER S MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST SELLER This warranty replaces any previous warranties and is the only warranty made by Seller on this product No increase or alteration written or verbal of the obligations of this Limited Warranty is authorized ADEMCO GROUP 165 Eileen Way Syosset New York 11791 Copyright 1997 PITTWAY CORPORATION N 6432 3 7 97 www PDF Zoo com
15. System Security Code key 6 zone to be bypassed 01 02 03 etc To QUICK BYPASS all open Refer to your system s User s Manual Zones To enable SPEAKER Press 97 Phone menu follows OUTPUT requesting a 1 or 0 to enable types of Speaker response Yes No Totrigger PANIC alarm At any on premises phone Enter 2 digit C L phone code followed by six 1 s ENTRY AND ToDISARM System Security Code key 1 DELETION OF Toenter a TEMPORARY Master Security Code key 8 User No TEMPORARY CODE Temporary Code CODES Todeletea TEMPORARY Master Security Code key 8 User No VIA THE PHONE CODE Master Security Code AVAILABLE To Turn CHIME mode on System Security Code key 9 Yes No To Turn CHIME mode off System Security Code key 9 again To enter TEST mode System Security Code key 5 on premises phone only To exit TEST mode System Security Code key 1 The Quick Arm feature if programmed by your installer See boxes at upper left in above table will permit the use of the key In place of your 4 digit system security code when arming the system This function cannot be performed via the phone with some systems See boxes at lower left in above table your installer should have indicated whether your system can perform this function 10 www PDF Zoo com Confirmation of Successful System Command Entries Commands entered via the phone will be confirmed by the same n
16. al System Command ENIES semie aa T a aa aa 10 Confirmation of Successful System Command ENtri S ccccccccsssssseeeeceeseseeesseeseeeeeesesseeeeesaes 11 Example of a Call in From Outside nacura T T 12 On Premises Phone Access REStriCtiOns cccccccccsssseeeeceessseeecceeesseeeeceeaaeeeeeeseaaseeeesseagseeeessaagass 13 Off Premises Phone Access Restrictions ccccccccsssseeeccessseeeeceeesececeeeuseceseeeaseeessseagseesssaseeeseees 14 System o tatus REDOT S casia aae tetova eb sdebratialbanlabanesed a raat 15 System Status Reports Not Annunciated sesssssessrrrrresrrrresrrrrressrrrrssrrrrrerrrrenrrrrreesnrrensrnreeee 18 Conditions That Terminate a Phone Access SESSION s ss eesrrreresssrrrrresrrrrreesrrrrresrnrrreesrrreeee 19 Protection Against Outside TAMPEIinG cccccesscceccesssseceecessseceeceseuseeeeeeeeaseeeesssagsseeesssseseeeetseas 20 What to do in Case of Repeated Tamper M CSSQGES cccccssseeeeeesssseeceeeseesseeeeseaueeeeessaaases 20 Turning Remote Phone Access On or Off ss sesssrrressrrrrresrnrrressrrrrresrnrrrresrnrrresrnrrreesnrrreresrnnn 21 Using the Relay Command M 006 ccsssscccccesssseeeceeesseeecceeeseceeseeueeeeesseuaeceesssaseeeesssaageeeeeseas 22 Using tne Phone Panic Features irensten nasser 23 Using the Novice Voice M en paws deri eteai ernie ea itera aati ena 24 Programming Speaker Output M Ode cceeccccccssssecceceeeeeeececeesee
17. als or workmanship under normal use and service Seller ishall have no obligation under this Limited Warranty or otherwise if the product is altered or improperly repaired or serviced by anyone other than Ademco factory service For warranty service return product transportation prepaid to an authorized Ademco Distributor THERE ARE NO WARRANTIES EXPRESS OR IMPLIED OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE SELLER S OWN NEGLIGENCE OR FAULT Seller does not represent that the products it sells may not be compromised or circumvented that the products will prevent any personal injury or property loss by burglary robbery fire or otherwise or that the products will in all cases provide adequate warning or protection Customer understands that ia properly installed and maintained alarm may only reduce the risk of a burglary robbery fire or other events occurring without providing an alarm but it is not insurance or a guarantee that such will not occur or that there will be no personal injury or property loss as a result CONSEQUENTLY SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY PRO
18. be automatically turned off and can only be turned on again from within the premises Whenever remote access is turned off due to tampering you will be warned of the tampering instead of a prompt for codes on a call in The system will annunciate CALL IN TO SYSTEM OFF SEE SYSTEM KEYPAD and ignore all key depressions thereafter until hang up The system s wired keypad may also beep approximately every 20 seconds with an Alpha keypad displaying CALL IN TAMPER and a fixed word keypad displaying CI Before remote phone access can be turned on again after a tamper message the system must be cleared by keying an OFF sequence system security code plus OFF twice What To Do In Case of Repeated Tamper Messages 20 www PDF Zoo com Remote Phone Access will be turned off automatically as a result of possible tampering such as would be caused by improper keying of codes on a call in from outside If this occurs repeatedly over a short Space of time exercise caution if the improper keying was not caused by you or a family member Some unauthorized person may be attempting to access your security system from outside and you should consider NOT turning Remote Access on again for a period of time www PDF Zoo com Turning Remote Phone Access On or Off Remote telephone access to the security system can be turned on and off via the on premises phone or via the wired my as follows Enter Master 4 digit system code 9
19. ceeseueaseseeeessuaueceeessaaaeeeesssaeeeeess 25 Voice Menu for Programming Speaker Output M Ode ccccccssseeeeeeceeeeeeesseseeeeseeseeeeeeseas 25 If You Have Difficulty With the Phone System ccceccccccceesseeceeseeeseeeeeesaeeeeeesseeaeeeeessaaeeeeeesaas 27 ii www PDF Zoo com Table of Contents cont d If You Have Trouble With Your Regular Telephone Service ccccceseeeecccssesseeeeeseeeeeeeeseeaeeeeees FCC Rart Lo SCAbCMICIME facta tceen a ai AG Oh ern Peo egal iene ted seen PCG IP Gi OS SEU ICINE ie sous wean tettertatenenclvncint cece uensouanantcedcedata avetst taneusucmuut statacteisadetvodeaduetstaeanexden LUV WV Ale LIC site ance tessa AE A F E E AE E A E AE E A E For conventional operation of the security system refer to the security system s User s Manual For information regarding the limitations of the entire security system also refer to the security system s U ser s Manual THIS DEVICE COMPLIES WITH FCC RULES PART 68 FCC REGISTRATION No AC3USA 74659 KX N RINGER EQUIVALENCE 1 0B www PDF Zoo com Introduction General Information Ademco s VIP VISTA Interactive Phone Module permits you to control your security system via a Touch tone phone either on premises or by a call in when away With this module you can do the following Receive synthesized phone messages regarding your security system status over the phone Arm and disarm the security system and perform most functi
20. concern in this regard the phone conversation should be terminated first or the system disarmed in the conventional way via the wired keypad while keeping the person on hold e Ifthe System is Communicating with the Alarm Monitoring Company Such as when your security system is reporting an alarm Although the phone line is in use during this period and therefore no dial tone will be present when the on premises phone is picked up the system will annunciate the following phone message SYSTEM DIALING CALL TO CENTRAL STATION repeated periodically It is possible to access the system at this time by entering your 2 digit phone code during the pause between annunciations of the above message 13 www PDF Zoo com Off Premises Phone Access Restrictions The following restrictions apply when attempting to attain access to the security system from an off premises phone 14 www PDF Zoo com The system cannot be accessed from off premises when the phone line is busy If calling from outside and someone answers the phone code must be entered within 20 seconds following pick up or the system cannot be accessed Phone access will not be possible if remote phone access has been turned off see Turning Remote Phone Access On or Off on page 21 An outside caller requesting remote access will be allowed 3 attempts to correctly enter each code the 2 digit phone code and 4 digit system security code Thereafter the system will hang
21. de e Call Alarm Company e Comm Failure These messages will produce beeps if appropriate over the phone similar to those from the wired keypad The VIP Module will annunciate SEE SYSTEM KEYPAD under these conditions www PDF Zoo com Conditions that Terminate a Phone Access Session The phone access session may be terminated at any time by the user hanging up Phone access will also be terminated under the following conditions e f notouch tones have been entered and the system has made no announcements for 20 seconds e Phone access sessions are limited to 5 minutes or a sequence of 250 key presses after which the system will end the session with the word GOODBYE time permitting e A remote access session call in will be terminated immediately if an alarm dialer report is triggered in the system This ensures immediate notification of the alarm to the alarm monitoring station A remote access session may also be terminated if the valid phone and system security codes had not already been entered when other types of dialer reports are triggered 19 Protection Against Outside Tampering In addition to counting the input attempts for the phone code and the system code some control panels also prevent attempts by an unauthorized person to access the system from an outside phone After 4 unsuccessful calls are made including access attempts within an armed or disarmed period remote phone access will
22. e is a 20 second time limit in which to enter the system code n some systems a phone prompt for system code will not be heard and you should enter an OFF command your 4 digit system code plus OFF toturn the alarm off as indicated in step 4 3 Listen to the Status Report A phone report will be heard on the phone starting with the word HELLO and followed automatically by a description of the status of the security system A detailed description of the status report begins on page 15 4 Enter the System Command During a pause in or immediately following the status report you can execute system commands such as arm disarm etc using the keypad on the phone See Executing System Commands Via The Phone on page 8 for more detailed information DO NOT PRESS ANY KEYS DURING SYNTHESIZED PHONE REPORTING 5 Hang up the phone when finished If The On Premises Phone System Does Not Subscribe To Touch Tone Service For access to the security system the on premises phone system need not subscribe to Touch tone service provided the phone is Touch tone capable i e the phone is equipped with TONE PULSE Switching Switchable phones should be set for TONE prior to attempting phone access and then returned to the PULSE position when the phone access session is completed Operating Overview from an Off Premises Phone number If security system responds directly even if in Alarm If an answering machine responds
23. e may have been entered incorrectly Verify both codes and try again e Remote access from an outside phone may have been turned OFF If so remote phone access can only be turned ON again from an on premises phone e At the on premises phone enter your 2 digit Phone Code to access the security system Listen to the status report which will tell you whether remote access has been turned off If turned off key the following Your 4 digit master system security code 9 1 Note If a TAMPER message was displayed on your keypad see item 2 on the next page you must first clear the system by keying an OFF sequence CODE OFF twice REMOTE PHONE ACCESS TURNING OFF AUTOMATICALLY Improper keying or tampering from an outside phone has automatically turned remote phone access off the keypad will display a tamper message KEEPS 27 If You Have Difficulty with the Phone System cont d THE SYSTEM HAS BEEN ACCESSED AND STATUS REPORT ANNUNCIATED BUT A COMMAND CANNOT BE EXECUTED If the command has been keyed but confirmation is not heard check as follows e Keying of entry may have been too rapid make key entries slowly and firmly e You may have keyed entries while the system was speaking Make your key entries only during pauses _ in annunciations by the system e The System Security code entered may be Incorrect e Certain command functions have restrictions For example the PANIC function
24. em while an answering machine s outgoing phone message is on the phone line Also the 2 digit phone code should be entered before the answering machine starts recording to prevent the phone code tones from being recorded and later played back if the answering machine has a remote message playback feature Executing System Commands Via the Phone General www PDF Zoo com After accessing the security system and at any point during or immediately after automatic system status reporting by the Phone Module it is possible to execute most system commands via the keypad on the Touch tone phone You would use the same key entries normally performed at the wired security keypad typically your 4 digit system code followed by a command key Refer to the security system s User s Manual for specific key entries required also see the TYPICAL SYSTEM COMMAND ENTRIES table on page 10 Command entries can be made during the pauses that occur between each of the individual status reports or during the pause immediately following the complete report DO NOT PRESS ANY KEYS DURING SYNTHESIZED VOICE REPORTING If the status report annunciates that the system is Disarmed Not Ready to Arm a condition exists Such as an open zone which will make it impossible to arm the system unless that zone is made intact or bypassed during the arming procedure Pressing the key during a pause in the status report will cause the phone system to an
25. er serviceable components in this product and all necessary repairs must be made by the manufacturer Other repair methods may invalidate the FCC registration on this product This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs This equipment is hearing aid compatible When programming or making test calls to emergency numbers briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evening 31 www PDF Zoo com LIMITED WARRANTY Alarm Device Manufacturing Company a Division of Pittway Corporation and its divisions Subsidiaries and affiliates Seller 165 Eileen Way Syosset New York 11791 warrants its products ito be in conformance with its own plans and specifications and to be free from defects in materials and workmanship under normal use and service for 18 months from the date stamp control on the product or for products not having an Ademco date stamp for 12 months from date of original purchase unless the installation instructions or catalog sets forth a shorter period in which case the shorter period shall apply Seller s obligation shall be limited to repairing or replacing at its option free of charge for materials or labor any product which is proved not in compliance with Seller s specifications or proves defective in materi
26. g Speaker Output Mode cont d SPEAKER CONTROL CATEGORIES DESCRIPTION WARNINGS Controls all sounds initiated by the control panel not directly as a 1 Yes 0O No result of a user command This category includes AC loss system low battery checks test mode beeps and other control panel system messages Exceptions are alarms chime and entry exit delay sounds which are controlled separately If enabled the speaker will echo chime sounds from the monitored keypad address If disabled other beeping sounds such as those Initiated in test mode will also be disabled ALARMS 1 Yes 0 No Controls speaker announcement of alarms and fire alarms MAIN KEYPAD Controls arming and other user command confirmations when the 1 Yes 0 No monitored keypad has been used to key in the command ENTRY EXIT DELAY Allows slow beep entry exit sound and phone announcements to be 1 Yes O No controlled KEYS and OTHER Will control speaker output when the applicable partition is armed DEVICES or disarmed by devices other than the monitored keypad Wireless keys wireless keypads scheduled arming if available and arming 1 Yes 0 No from a remote PC all fall into this category The categories of control shown in the table above will apply in most cases When multiple events occur in the system at the same time one of the categories may take priority resulting in speaker output even though some of the categories may have been disabled To completely
27. lem and request prompt repair service Important If the phone service is at fault in this test reinsert the plug immediately if the security system is at fault reinsert the plug aS soon as the security system is repaired Remember that the security system relies on this connection for communication with your alarm monitoring station The user may not under any circumstances in or out of warranty attempt any service or repairs to the security system 29 FEDERAL COMMUNICATIONS COMMISSION FCC PART 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use The FCC requires the following statement for your information This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception It has been type tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules which are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user iS encouraged to try to correct the interference by one or more
28. n Off Premises Phone The security system can be accessed from any outside Touch tone phone provided remote access has not been turned off If turned off the following words will be heard when accessing your security system via the phone CALL IN TO SYSTEM OFF Step by Step Procedure To access the security system from off premises proceed as follows 1 Dial the premises phone number If the security system answers the call directly even if the system is in alarm You will hear 2 long tones followed by a click and then the words HELLO ENTER PHONE CODE NOW Enter your 2 digit phone code If an answering machine responds to the call Enter your 2 digit phone code during a pause at the beginning of or during a pause in the outgoing message NEVER enter the phone code after the machine starts recording If someone answers the phone a family member for example Enter your 2 digit phone code within the first 20 seconds of the pick up Notify that person that you are about to access the security system and that they should hold on for a few seconds while you enter your 2 digit phone code When you have accessed the system that phone will disconnect and can be hung up Also all others on the same line 2 When you have entered your 2 digit phone code the words ENTER SYSTEM CODE NOW will be heard 3 Enter your 4 digit system code As a Safety feature only up to three attempt
29. novice mode You will then be prompted to enter the 4 digit system code If there is no response to the system code request the message will be repeated two more times at five second intervals At this point the system will end the session by saying GOOD BYE and disconnect from the phone line If the system code was entered a phone menu of the more common user commands Disarm Arm Away Arm Stay Relay Control and Thermostat Control will be provided Again if you do not enter a command the menu will be repeated two more times at five second intervals At this point the system will end the session by saying GOOD BYE and disconnect from the phone line If the system code is not entered correctly the system will not respond to the commands After a five second pause you will again be prompted to ENTER SYSTEM CODE NOW At this time you may enter the correct system code If the system code was correctly entered the system will respond with a status message as it usually does The novice mode will be re entered five seconds later Programming Speaker Output Mode Pressing x on the monitored keypad will trigger a status announcement from the speaker output except if you have selected the MUTE speaker control menu selection User command confirmation for Entry Exit Alarm and other warnings can also be provided If your installer connected an external speaker to the control you must program
30. nunciate the particular zones that are faulted which door or window is open for example Following your entry of a system command wait for phone and sound confirmation of the command from the phone system as indicated on page 11 The keys on wired keypads are labeled with command functions but telephone keypads are obviously not The diagram that follows shows a typical telephone keypad with each of its keys identified as to its command function Telephone Keypad Command Functions OFF AWAY STAY ABC DEF 2 3 MAX TEST T BYPASS GHI JKL MNO 4 5 6 INST CODE CHIME PRS TUV WXY 7 8 9 READY QUICK ARM a CE Le Tel Key Function WOON OU AWN ES OFF AWAY STAY MAXIMUM TEST BYPASS INSTANT CODE CHIME READY T ON PREMISES ONLY IF PROGRAMMED System Commands That May Be Executed Via the Phone www PDF Zoo com The following are typical system commands that may be executed via the Touch tone phone once you have obtained access to the security system ARM STAY AWAY INSTANT or MAXIMUM BYPASS BY ZONE and QUICK BYPASS DISARM ENTER OR DELETE TEMPORARY USER CODES TURN CHIME MODE ON OR OFF ENTER TEST MODE on premises phone only This function cannot be performed via the phone in some systems Check with your installer Typical System Command Entries Command Function Entry To Be Keyed On Phone QUICK ARM FEATURE AVAILABLE Yes No J To BYPASS by specific zone
31. on commands using the telephone keypad Voice comments or confirmation tones are provided over the phone as confirmation after any function command is entered Option to have synthesized phone responses routed to an external Speaker Monitor and or change thermostat settings over phone line Turn certain lights appliances on and off via the telephone Relay Command Mode if your system includes this feature Type of Telephone Required The phone used for phone access must have T ouch tone capability An off premises phone that does not have Touch tone service and uses Pulse for dialing may not permit switching to Touch tone after dialing in such a case system access from that phone will not be possible Phone Access Code Your installer has assigned a special 2 digit phone code to enable you to access the security system via a phone This code consists of a number from 1 9 followed by a Or www PDF Zoo com Operating Instructions Introduction Summary www PDF Zoo com The instructions that follow describe how to access your security system via a Touch tone phone either on or off the premises and describe how to perform system commands via the phone Also provided is a detailed explanation of the status report that will be heard immediately following phone access to the system and other helpful information regarding the various operating features of this phone system For your convenience two operating overview
32. ord GOODBYE will be heard to signify termination of the phone access session On Premises Phone Access Restrictions The system cannot be accessed from an on premises phone under the following conditions e Phone line is busy e Phoneis ringing e Downloading is in progress e Phonelineis out of order Downloading is the process of remote programming of your security system by the central monitoring station over the phone lines using their computer However there are some conditions under which the system can still be accessed from an on premises phone even though the phone line is in use These are e f onthe phone during the entry delay period The system may be accessed if you are on an on premises phone during the entry delay period for example the system is armed you are talking on the phone and a family member enters through an entry exit door During this period the system may be disarmed without hanging up by entering your 2 digit phone code followed by the DISARM command sequence There will be no phone confirmation of the command and you will have to listen for confirmation beeps from the nearest wired keypad Phone disconnect will not occur and the conversation can be continued after the DISARM command has been Keyed The person at the other end could possibly record the touch tones as they are being entered your phone code could then be ascertained from the sound of the tones If there is any
33. s accessing the system from an on premises phone and from an off premises phone are provided in easy to follow charts on pages 3 and 5 These charts are followed by step by step operating instructions which provide more detail If you encounter any difficulty with the operation of the phone access system refer to the section entitled If You Have Difficulty With The Phone System on page 27 for help When attempting to access the security system from a phone that is on premises you must enter your assigned 2 digit phone code when accessing the system from outside the premises phone prompts will ask you to enter your 2 digit phone code and your 4 digit system code Successful access to the security system will be possible only after correct entry of the requested codes After accessing the security system via the phone an automatic status report on the system is provided by the phone module During this report or immediately following it you can execute virtually any system command via the keypad on the phone using the same key entries normally performed at the wired keypad Confirmation of each successful command entry is also provided over the phone Operating Overview from an On Premises Phone If the System is in Alarm a voice prompt to enter the 4 digit System code will be heard After entry of this code the alarm will turn off and the Status Report will immediately begin Enter a system command Pick up If
34. s are allowed in which to enter each code phone code and system code after which time the call in will be aborted www PDF Zoo com Accessing the Security System Using an Off Premises Phone cont d 4 If both codes phone code and system code were entered correctly the system will be accessed and will automatically provide a Status report of the security system See System Status Reports on page 15 If either code was entered incorrectly the system will wait for the correct entry of each code as before If the key input limit is exceeded there will be a disconnect Once the system is accessed successfully and the status report begins you can then execute system commands such as arm disarm etc using the keypad on the phone See Executing System Commands Via the Phone that follows on page 8 Telephone Systems Equipped with Answering Machines www PDF Zoo com The 2 digit phone code should be entered during a pause in the outgoing message on the answering machine In some cases it may be necessary to re record the outgoing message on the answering machine to allow a pause of about 2 seconds at its beginning to permit entry of your 2 digit phone code when calling in from outside The person who installed your security system should have instructed you in the proper procedure The reason for entry during a pause is that touch tones produced by entry of the 2 digit phone code might not be received by the security syst
35. t number of the device to be activated Voice Prompt Voice Descriptor DEVICE ON OFF For Voice Descriptor ON ENTER 2 for Voice Descriptor OFF ENTER 1 H represents the 2 digit device number and Voice Descriptor is the relay phone descriptor programmed by the installer for that device for example HALL LIGHT Voice Prompt Voice Descriptor DEVICE ON OFF TO EXIT ENTER 00 NOW Enter 00 to exit or enter the next device number to be programmed The current on off state of that device will be annunciated as described above Alternatively if 6 seconds elapses with no key depression the phone module will annunciate the ENTER DEVICE CODE NOW message www PDF Zoo com Using the Phone Panic Feature Any on premises touch tone phone connected into the security system can be used as a panic station providing your installer has programmed your security system for this feature To generate a phone panic alarm 1 Pick up a premises phone 2 Enter your two digit phone code 3 Press six 1 keys in a row to trigger an alarm that emulates a keypad panic Be sure to test each phone on the premises periodically to ensure proper operation 23 Using the Novice Voice Menu 24 www PDF Zoo com If you do not enter a Touch tone command to the system within five seconds after the last status message was announced it will be assumed that help is needed and the system will enter a
36. t to the telephone network The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact the manufacturer for repair and warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved There are no us
37. ted with a leading zero If programmed by your installer 15 System Status Reports cont d Burglary and other Alarms A status report for a Burglary or other alarm such as Panic or Emergency current or in alarm memory will be the same format as for a Fire Alarm above except that the word ALARM will be annunciated instead of FIRE Checks A status report for a CHECK trouble condition will be the same format as for a Fire Alarm above except that the word CHECK will be annunciated instead of FIRE Power Status Annunciation of power status will take place only if a problem exists as follows If the system battery is low or is missing SYSTEM LOW BATTERY will be annunciated If AC power is absent SYSTEM POWER OFF will be annunciated Arming Status This report will indicate if the system is armed the arming mode and if armed with any bypasses or if the system is disarmed and whether it is ready or not ready to arm Annunciations when the system is in an armed state would be one of the following ARMED STAY ARMED AWAY ARMED INSTANT or ARMED MAXIMUM If any bypasses are in effect the word BYPASS will be added to the armed message If the security system is reported as being armed and the Entry delay is active the words DISARM NOW will also be annunciated if the Exit delay is active the words EXIT NOW will be annunciated 16 www PDF Zoo com System Status
38. umber of beeps as those produced by the keypad for confirmation of that function e g if armed STAY 3 beeps will be heard through the phone This will be followed by phone confirmation of successful entry of the command using words similar to those displayed on an Alpha keypad e g ARMED STAY EXIT NOW For those commands where the Phone module s vocabulary does not permit annunciation eg TEST etc the system will beep as appropriate after a successful entry and annunciate the words SEE SYSTEM KEYPAD The following is a list of confirmation sounds and phone announcements that will be heard after successful command entries System Command CONFIRMATION VIA PHONE Function Performed Sound Voice Announcement Armed AWAY ARMED AWAY EXIT NOW Armed MAXIMUM ARMED MAX EXIT NOW Armed STAY ARMED STAY EXIT NOW Armed INSTANT ARMED INSTANT EXIT NOW Disarmed Zone Bypass DISARMED READY TO ARM or DISARMED NOT READY TO ARM BYPASS descriptor ZONE Enter CHIME mode CHIME ON or CHIME OFF Enter E rase temporary No phone announcement User Code The words EXIT NOW simply means that you may exit during the Exit Delay period if desired Entering or erasing temporary user codes via the phone is not possible with some systems Refer to the previous page www PDF Zoo com 11 Example of a Call in From Outside The following is an example of a complete sequence for
Download Pdf Manuals
Related Search