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ExpressBox 16

1. System Power is ON AC POWER DC POWER After first turning on each of the individual power switches in the back of the chassis the entire system can then be turned on IMPORTANT A power supply unit PSU should be switched off before removal and upon insertion of its replacement After replacing a PSU be sure to secure the new one in place with its snap in mechanism for better grounding and noise immunity gill ae b Important NOTE The power supply switch cannot be toggled quickly from ON to OFF after the expansion set is initially powered There is a few seconds delay to power the device down 666 T Ped Ime Power on Computer To effectively use your Magma chassis as part of your computer system ensure that all the proper connections are made Then power on your computer This will enable your Magma chassis to turn ON The Magma chassis can also turn ON by itself by pressing the main switch on the front panel and then turning on the computer Verify Installation Windows No additional software or drivers are needed The operating system should automatically recognize the Magma expansion chassis ExpressBox 16 Chapter 2 Hardware Installation i tC To verify a successful installation on Windows find the d y Computerdicon and ight clickoon it Then select dManagedfrom the pop up menu Next click on Device Manager in the leftmost Computer Management window Finally click on the View
2. AMAGMA ExpressBox 16 User Manual 16 Slot PCI Express Expansion System Models EB16 BX4 EB16 BX8 and EB16 SX8 i Table of Contents Preface A Advisories 4 Safety Instructions 5 Chapter 1 Introduction 7 Basic Features 8 Smart Features 8 Specifications 8 Pre Installation Information 9 Parts List 10 Tools Required for Installation 10 Chapter 2 Hardware Installation 11 Open Enclosure 11 Remove Card Holder Assembly 12 Install PCI Express PCle Cards 13 Install Host Card and Connect Cables 16 Power on Expansion Chassis 21 Power on Computer 22 Verify Installation 22 system Should Be Up and Running 28 Finishing Touches 28 Chapter 3 Advanced Technical Information 28 PCle Card Power Consumption 28 Redundant Power Supply Option 29 Interface Cards 31 x16 Host Interface Card 31 x8 Host Interface Card 33 16 Slot Backplane 33 Power Management Backplane 33 Backplane Power Indicator 34 ExpressBox 16 o si ti Activity Indicator 34 Status Indicators and Configuration Switches ExpressBox 16 Smart Only 37 Chapter 4 Express I O Manager 38 WEB Server and SNMP Features 38 WEB access and SNMP Configuration 38 Configure Network Settings 39 Chapter 5 Chassis Maintenance 48 Chassis Cleaning 48 Fan replacement 50 rHot SwappableoPower Supply 50 Chapter 6 Troubleshooting 52 Locate the Problem 52 Computer Hangs During Power Up 52 Computer Doesn Detect Expansion Chassis 53 Add in card doesn work 54 S
3. An orange LED means a fault of the corresponding item listed in the picture above If the chassis is functioning improperly you have the option of resetting the entire system by pressing and holding the Alarm Reset button shown in the above diagram until the LEDs blink The color of the LEDs will turn orange This will enable the entire device to reboot to its default settings You can only do this once the chassis is turned off but still operates on standby power So ensure the power cable is connected between the chassis and the AC outlet ExpressBox 16 Chapter 3 Advanced Technical Information e si ti Chapter 4 Express I O Manager ExpressBox 16 Smart contains extra features that could be utilized to monitor the status of the components on the backplane and the items in the chassis such as the state of the power supplies fan status and temperature It is observed on a remote computer that would indicate when an equipment malfunction has occurred This product can be divided into multiple individual groups of I O supporting 4 independent host computers through partitioning and purchasing additional host expansion link cards and cables WEB Server and SNMP Features ExpressBox 16 Smart supports the Simple Network Management Protocol SNMP for remote monitoring and administration by offering the following features e Internal Temperature monitoring e Clear Alarm button monitoring e Swappable fan status for fans 1 2 3 and
4. Menu and select View Devices by Connection Ci Computer Management joj x m File Action view Window Help 2 x da Devices by type Devices by connection Computer Mane MA TECHWRTR 7 0 System Toc l Computer TO PS H b t a fal Eventy Resources by connection en Resources by type ga Shared Show hidden devices Display adapters Z F Lora Lh DYLICD ROM drives eld Perfor Customize Floppy disk controllers C Device Manager H S IDE ATAATAPI controllers 2 59 Storage keyboards Y 69 Removable Storage H t Mice and other pointing devices E vs Z Disk Defragmenter H Monitors A Disk Management 0 89 Network adapters Ege Services and Applications iY Ports COM amp LPT FR Processors 0 9 Sound video and game controllers See Storage volumes F System devices H 6 Universal Serial Bus controllers Displays devices by connection Open ACPI BIOS gt Open PCI Bus gt Click the sign several times until your reach a PCI Express Root Port with a PCI Standard PCI to PCl Bridge beneath it ExpressBox 16 Chapter 2 Hardware Installation 99 File Action saci Help es a lt les S ees Lii HE H T HT 3 Computer Management Local a 40 PCI Express standard Root Port 4 TI System Tools fy Universal Serial Bus USB Controller ie Task Scheduler a q PCI Express standard Root Port b L Event Viewer 4 i PCI Express standard Upstream Switc
5. Standard Enhanced PCI to USB Host Controller ill PCI Express standard Downstream Switch Port SLOTS ill PCI Express standard Downstream Switch Port SLOT 7 PCI Express standard Downstream Switch Port SLOT 11 PCI Express standard Downstream Switch Port SLOT 12 9 PCI Express standard Downstream Switch Port SLOT 15 jW PCI Express standard Downstream Switch Pot SLOT 16 jM PCI Express standard Downstream Switch Port SLOTS PCI Express standard Downstream Switch Port SLOT 10 fl PCI Express standard Downstream Switch Port SLOT 14 JW PCI Express standard Downstream Switch Port SLOT 13 gi PCI Express standard Downstream Switch Port SLOT 3 3 PCI Express standard Downstream Switch Port SLOT 6 u Device Manager gt e Manage l More Actions gt ontains more actions that can be performed If the verification is successful you can install 3rd Party cards as well as auxiliary peripherals such as hard drives into the chassis lf however the installation was unsuccessful you may not see the PCI to PCI Bridge or it will have a small yellow symbol in front of it as shown below go to Troubleshooting Intel R E7520 PCI Express Root Port CO 3599 TL PCI standard PCI to PCI bridge K PCI standard PCI to PCI bridge Mac OS For Mac OS X 10 4 or newer the operating system will automatically recognize the Magma Expansion chassis Expansion Slot Utility The following screen may
6. Warning or Danger indicator ExpressBox 16 Preface Eo o Safety Instructions Always use caution when servicing any electrical component Before handling the Magma Expansion chassis read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety Refer to the MAdvisories section for advisory conventions used in this manual including the distinction between Danger Warning Caution Important and Note Always use caution when handling operating the computer Only qualified experienced authorized electronics personnel should access the interior of the computer and expansion chassis per UL and IEC 60950 1 The power supplies produce high voltages and energy hazards which can cause bodily harm Use extreme caution when installing or removing components Refer to the installation instructions in this manual for precautions and procedures If you have any questions please contact Magma Technical Support WARNING Never modify or remove the radio frequency interference shielding from your workstation or expansion unit To do so may cause your installation to produce emissions that could Warning interfere with other electronic equipment in the area of your system When Working Inside a Computer 1 Before taking covers off a computer perform the following steps 2 Turn off the computer and any peripheral devices 3 Disconnect the computer and peripheral
7. ii If it still hangs up try a different card this one is probably bad or has driver problems If the second cards works troubleshoot the first card If the second card also fails call Technical Support Computer Doesn t Detect Expansion Chassis lf the expansion chassis is not visible in your Windows Device Manager or your Apple system Profiler at all you will need to turn off your computer first and then the Magma Expansion chassis second and test all cords and cables to ensure you have everything connected correctly If everything seems to be connected correctly and you are sure you have applied power correctly power up the expansion chassis first and then the computer then try the following troubleshooting steps e Verify that the required LEDs on the backplane of the chassis are lit as explained in Advanced Technical Information The most important indicators are the LEDs that indicate the cards are inserted in the slots These LEDs are relevant to the speed and the amount of data lanes available on the cards e Also verify the Magma host interface card is properly inserted into the host computer slot In case any other LED is off ensure the respective card is functional and properly seated in its slot e Try moving the host interface card to a different slot ExpressBox 16 Chapter 6 Troubleshooting 53 Oo Magma e fthe expansion chassis is still not visible after trying all of the above steps go to How to Get Mo
8. 4 in the front e Power supply 1 status e Power supply 2 status e Traps are defined to alert the SNMP server in case of overheat or failure in any of the subsystems mentioned above e Remote chassis turn on e Input Output switching e Partitioning of PCle slots for additional users SNMP Port WEB access and SNMP Configuration To ensure that you can successfully monitor your new system you will need to connect it to a local or private hub using a standard RJ 45 Ethernet Cable Connect one end of the cable to the RJ 45 port located to the right of the power supply modules back of the chassis and the other end to your local area network connector or any computer In case you connect the chassis to a local computer laptop be sure to use a Hub with a regular network cable ora crossover cable without a Hub Before applying power to the chassis make sure all the cards are inserted into the slots This is in regards to any 3 Party PCle cards that you may want to work with ExpressBox 16 Chapter 4 Express I O Manager 98 o To obtain access to the Magma chassis direct your web browser to the given IP address 192 168 1 10 You must configure your network on this same domain for this to work Later you can change the IP address to another domain or to use DHCP Configure your computer amp network setting to correlate to the default IP address of the Magma chassis The IP address of the Magma chassis is 192 168 1 10 and th
9. 7 Enable this entry E IP Entry 8 Enable this entry El IP Entry 9 Enable this entry E IP Entry 10 Enable this entry E f E ee gt ExpressBox 16 Chapter 4 Express I O Manager aA o asn SLOT MANAGEMENT Slot Management is another user friendly interface that allows you to partition the slots into separate groups This feature enables multiple computers to use one device at the same time You would have 3 options to choose from on how the slots would split up After selecting a different configuration you have to restart your computer and chassis A single Upstream Portois designate to be an interface between the chassis and a remote computer In the case where voude using Configuration 2 or 3 you may need to acquire additional Magma Expansion cards for different users that are accessing the same chassis The Downstream Portdis for 3 party PCle cards that are being used for a specific application AMAGMA Rock Solid PCI Express Innovation Home Admin SNMP Settings Alarm Setting vetwork amp Slot Manager Remote Management _ PCI E Info Upstream Pot Downstream Port Upstream Port Downstream Port Slot 0 Slot 1 Slot 0 Slot 1 _ Downstream Port Downstream Port Downstream Port TT Slot 2 S
10. A choice of two backplane configurations Backplane provides 2 x16 PCle Gen 2 slots and 14 x8 PCle Gen 2 slots e EB16 BX4 provides 16 x4 PCle Gen 2 Slots LED Status Panel EB16 BX8 provides 2 x16 PCle Gen Magma Express I O Manager 2 slots and 14 x8 PCle Gen 2 slots management tool for SNMP monitoring and partitioning of the slots among multiple computers EB16 Top View 1 Sixteen PCI Express slots 2 Card Retainers 3 Cooling fans Hot Swappable 4 Power Supply EB16 Rear View 5 PCI Express card slot opening O 6 iPass connector to Host Computer 7 Power cord socket s 8 Power Switch Hardware Included 63 1 9 3m iPass cable ki 10 PCI Express Host Card x8 or x16 ExpressBox 16 Chapter 1 Introduction ol D azn Basic Features e Easy fPlug and Playoinstallation e PCI Express Gen 2 x16 or x8 interconnection e All slots support full length cards e Status LEDs on backplane indicate active link soeed Gen 1 or Gen 2 partial or complete lane training e Automatic power up control by computer e Four hot swappable cooling fans e Multiple power supply options with auxiliary power connectors to support cards requiring more than 75 Watts e Industrial 4U rack mount enclosure e Card retainers keep cards in place and are adjustable to fit any size card e Chassis provides superior EMI control vibration shock and moisture resistance Smart Features e All the features of the BASIC
11. In Self Test No 9 00 00 Digital Equipment C Bridging Information Bus 05h 9 04 00 Digital Equipment C Ba ES a Odh PCI Bus Numbering Bus 06h 06h A Multifunctional device Br 9 04 00 Brooktree Corp 9 04 01 Brooktree Corp E Bus 03h Dooooo00h No window ope No window ope CardBus socket Registers Base address Register TFFFEOQOOh Locate anywhere Interrupt Line IRQ 11 0h Interrupt Pin Enabled It s a good sign if any of Enabled these read Enabled Enabled Disabled le Memory write and Invalidate Disabled ExpressBox 16 Chapter 7 How to Get More Help 59 o asn With the Magma expansion chassis powered up and connected to your computer load and launch the PClScope application The PCIScope Program will be installed on your computer and a window similar to the one shown below will appear You should save this data as a file on your computer Please include your name and date as part of the file name with an extension of Nbpd oThis file should be included as an attachment when submitting a Technical Support request at www magma com support Returning Merchandise to MAGMA lf factory service is required a Service Representative will give you a Return Merchandise Authorization RMA number Put this number and your return address on the shipping label when you return the item s for service Magma will return any product that is not accompanied by an RMA n
12. Log Random number 68 PSU s Good Petails Fans Good Detsils ExpressBox 16 Chapter 4 Express I O Manager 45 0 i tC REMOTE MANAGEMENT Remote Management is a feature thatG available through the SNMP You have the option of configuring the alarm to be ON and in alert mode while the chassis is powered by clicking on Turn On Audible Alarming Feature At default this alarm should already be activated lf any problems occur an alarm from the chassis will emit an alerting sound Ensure the conditions of the internal fans power supplies or electrical components on the PCle backplane are functional by following Chapter 3 Advanced Technical Information To verify what is causing the chassis to respond improperly you can turn off the alarm by pressing Silence Audible Alarm MAGMA Rock Solid PCI Express Innovation Admin SNMP Settings Alarm Settings Network Slot Management Remote Management PCI E Info _ Turn Off Chassis Turn On Locator LED Silence Audible Alarm Sound Audible Alarm Turn On Audible Alarming Feature Log Refresh S Auto Refresh Log Details PSU s Good Datails Fans Good Details Temps Fail Random number 49 ExpressBox 16 Chapter 4 Express I O Manager 460 i PCI E INFO The PCI E Info page contains status on the individual slots of the backplane device The information that is available on this page provides you with an overview of w
13. because Windows cannot load the divers required tor this device Code 31 Chek Troubleshoot to start the traubleshooter tor this device Troubleshoot Device usage E Use this device enable v Description Action This code indicates that there is a problem with the 3rd Party card driver If necessary contact the card manufacturer for updated software drivers If all else fails contact Magma Technical Support for further assistance On the Bridge If you receive error code 12 on the first PCI to PCI Bridge call Magma Technical Support On the Card This usually means the memory I O or prefetch is more than has been allocated Call Magma Technical Support Description Action The driver for the card is not installed on your system Reinstall the card driver following the manufacturerG instructions If that fails to fix the problem call the card manufacturer for new drivers The host interface card or expansion chassis are not working correctly Reinstall the host interface card into the computer6G slot and recheck all cables connections If the error code remains try another slot If the error persists call Magma Technical Support For all other error codes call On the PCI to PCI Bridge Magma Technical Support On the Card Card Manufacturer Technical Support after first verifying that the Magma Expansion chassis is installed properly If you are still having problems contact Magma Technical Support for
14. for data transfer and whether the board is powered correctly A switch is also available to change the amount of lanes that would be operational for usage by the user 16 Slot Backplane Power Management Backplane This backplane system controls the power distribution to the entire PCle device Ensure that this device is working properly by indicating that the LEDs are ON It is attached to the side panel within the chassis near the power supply module 4VSTB 5VAUX 1 ExpressBox 16 Chapter 3 Advanced Technical Information 99 tt ti ts asn Backplane Power Indicator Other than the indicators on the front panel the backplane board that located within the chassis contains LEDs that provide status of the power supply These are located by the edge of the board on the top left lf the power is operating in its normal condition then the LED with the reference designator D34 will light up Otherwise if there is a voltage failure for 3 3V the D21 LED will lit This status must be inspected to see whether power is an issue D34 MAIN PWR OK E pan A Activity Indicator These are the LEDs that tell whether data is processed correctly throughout the entire backplane LEDs D32 and D33 indicate whether information from the EEPROM has properly transferred the data set to the PLX PCI Express switches when the chassis is initially turned on These LEDs should go off after a short period of time The picture on the left is shown
15. power cords from their AC outlets or inlets in order to prevent electric shock or system board damage In addition take note of these safety guidelines when appropriate To help avoid possible damage to systems boards wait five seconds after turning off the computer before removing a component removing a system board or disconnecting a peripheral device from the computer When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs If you are disconnecting this type of cable press in on the locking tabs before disconnecting the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before connecting a cable make sure both connectors are correctly oriented and aligned ExpressBox 16 Preface eoo tt asn CAUTION Do not attempt to service the system yourself except as explained in this manual Follow installation instructions closely ae linn Protecting Against Electrostatic Discharge Electrostatic Discharge ESD Warning Electrostatic Discharge ESD is the enemy of semiconductor devices You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and or rubber mat Warning Static electricity can harm system boards Perform service at an ESD works
16. Class A Verified CE ROHS Compliant Supported Operating Systems Windows MacOS Linux Warranty 30 day money back guarantee 1 year return to factory Pre Installation Information Before using the Magma Expansion chassis you should perform the following steps e Inventory the shipping carton contents for all of the required parts e Gather all of the necessary tools required for installation e Read this manual ExpressBox 16 Chapter 1 Introduction 9 Oo Parts List Qty Item 1 Quick Start Guide 1 16 Slot Expansion Chassis 1 3 meter shielded iPass x8 or x16 PCle 2 interface cards x8 or x16 PCle 1or2 U S Standard 115V Power Cord 1 Accessory Bag with rubber feet and card hold down extender Tools Required for Installation To complete the installation of the Magma product you will need a Phillips head screwdriver and ESD wrist strap to prevent electrostatic discharge ExpressBox 16 Chapter 1 Introduction 10 Oo G Chapter 2 Hardware Installation The following steps will guide you through the installation of your Magma Expansion System CAUTION Hardware installation shall be performed only by qualified service personnel per UL and IEC 60950 1 Caution Electrostatic Discharge ESD Warning All add in cards are susceptible to electrostatic discharge When moving cards it is best to carry the cards in anti static packaging If you need to set a circuit card down be sure to place i
17. EX 8696 96 lane 24 Port PCI Express Gen 2 5 8 GT s Multi Root Switch 10b5 8696 rev aa prog if 00 Normal decode 03 04 90 PCI bridge 0604 PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 8 GT s Multi Root Switch 10b5 8696 rev aa prog if 68 Normal decode 03 05 90 PCI bridge 0604 PLX Technology Inc PEX 6696 96 lane 24 Port PCL Express Gen 2 5 0 GT s Multi Root Switch 10b5 86596 rey aa prog if 98 Normal decode 03 68 0 PCI bridge 105604 PLX Technology Ipc PEX 8696 96 lane 24 Port PCE Express Gen 2 5 8 GT s Multi Root Switch 16b5 8696 rev aa prog if 08 Normal decode 03 69 90 PCI bridge 0604 PLX Technology Inc PEX 8696 96 l ne 24 Port PCI Express Gen 2 5 0 GT s Multi Root Switch 10b5 8696 rev aa prog if 0a Normal decode 03 0c 9 PCI bridge 0604 PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 6 GT s Multi Root Switch 10b5 8696 rev aa prog if 06 Normal decode 63 19 9 PCI bridge 05604 PLX Technology Inc PEX B696 96 lane 24 Port PCI Express Gen 2 5 0 GT s Multi Root Switch 10b5 8596 rev aa iprog if 09 Normal decode 63 14 9 PCI bridge 0604 PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 0 GT s Multi Root Switch 10b5 8696 rev aa prog if 68 Normal decode 06 00 09 PCI bridge 0604 PLX Technology Inc PEX 8696 96 Lane 24 Port PCI Express Gen 2 5 8 GT s Multi Root Switch 1 b5 8696 rev aal prog if 00 No
18. PMs fall below 50 When this sensor s temperature goes above 70 BC If j aa supply malfunctions Sound audible alarm Sound audible alarm ae OE S E send SNMP trap E Send SNMP trap aaun _ Trap IP Trap IP Naa IP P an f on S Send only one trap Send only one trap z pa A e 4 Send a trap every a seconds Send a trap every seconds ry en ene angna Reset the audible alarm and stop sending SNMP traps once this temperature goes below 50 C Save All Changes ExpressBox 16 Chapter 4 Express I O Manager 49 tt NETWORK The Network tab allows you to change your IP address It can also permit or prevent certain IP addresses from accessing the extended feature of the chassis Admin SNMP Settings Alarm Settings _ ork slot Management Remote Management Current Network Configuration DHCP Status Disabled IP Address 192 166 1 16 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 1 Primary DNS 192 168 1 1 Configurable Settings Dynamic Host Control Protocol DHCP Enable IP Address 192 168 4 10 Subnet Mask 255 255 255 0 Default Gateway 19216811 Primary ONS 192 168 1 1 Restrict Web Access By IP Make this list a Black List Allow all block only the IP s listed below IP Entry 1 Enable this entry E IP Entry 2 Enable this entry E IP Entry 3 Enable this entry El IP Entry 4 Enable this entry E IF Entry 5 Enable this entry Fl IP Entry 6 Enable this entry E IP Entry
19. ST GET HTTP handlers Creating the UDP Reader task SNMP engine is set to be enabled turning it on Initializing the hardware in the chassis set config 1 Finished initializing hardware going into main loop ExpressBox 16 Chapter 4 Express I O Manager 40 tt ons ADMINISTRATOR The device is capable of allowing separate users have access to the PCle system Based on the MODE that the device is operating in a maximum of 4 users could share the same Expansion set To add users click on the check box and then enter their name under Enable Disable Users You would then configure their setting based on login information and remote monitoring The configuration is displayed on the Administration tab or Admin Home Admin SNMP Settings Alarm mak Network Slot Management Remote Management PCI E Info Enable Disable Users Permissions Password Change default User default zz User default A Permissions 7 SNMP Settings New Password l FF Alarm Settings d Network Settings ea R ES Pi TEA a Lean Sean Remote Management PCI E Information Save Changes Change Permissions Details PSU s Bad Fans Good 2stails Temps Good Betsils Log Refresh Auto Refresh Log Initializing POST GET HTTP handlers Creating the UDP Reader task SNMP engine is set to be enabled turning it on Initializing the hardware in the chassis set config 1 Finished initializing hardware going into main lo
20. Suppression circuitry built into it ExpressBox 16 Chapter 2 Hardware Installation 20 o asn Power on Expansion Chassis Turn on ALL power supply switches at the rear then power on the chassis using the green power switch on the front Check your installation before powering up the Magma Expansion chassis for the first time Although the power supply has an over voltage protection device built into it it may not trip in time to fully protect a device that has been improperly connected or whose power cable has been damaged You must apply power to the expansion chassis BEFORE you power up your computer This will allow the higher numbered buses in the bus hierarchy to be at a stable state when the host computer issues its master power on bus reset Each power supply has an individual power switch at the rear as well as LEDs to indicate its power status Ensure that the power switch next to the power 3 cord is flipped ON the Aosymbol This enables the device to turn ON once it is activated through the main POWER SWITCH The LED on the top should turn on when the power cord is connected to the device from the outlet In this case the AC POWER LED would turn green The LED below that is for DC power and should be red until the entire chassis is powered through the main switch or through the host computer for remote power ExpressBox 16 Chapter 2 Hardware Installation a o Standby POWER is ON AC POWER S DC POWER
21. be displayed the first time you turn on your computer with the Magma Expansion chassis installed ExpressBox 16 Chapter 2 Hardware Installation 98 tc G The Expansion Slot Utility has launched because the system has detected that the installed PCI Express cards have changed and at least one of the cards may not be running at maximum performance This system has configurable PC Express lanes to allow performance tuning for different PC Express card configurations Note Typically graphics cards request x16 PCI Express lanes However they may also run at near maximum speed when using x8 PCI Express lanes ok Mac OS X is prompting you to choose a PCI Express profile that maximizes the performance of your attached devices The Magma host interface card can communicate up to a bandwidth of x16 x8 or x4 from and to the expansion chassis and devices Again you have to verify the configuration of your card For assistance refer to Page 31 amp 32 You should choose a profile that matches the configuration of all the cards installed in your Mac Apple System Profiler Select Mbout This Macounder the Apple Icon L Help Viewer File Edit View Go Library Window Help Abour This Mac Software Update Marc US X Software System Preferences Dock Location Then click the More Infoobutton gt click on the Devices tab gt you should see a pci bridge device listed under PCI as shown below Any cards you install i
22. before the host computer is turned on and the one on the right is after the host computer is powered 22 a d SYSTEM RESET S2 LNK STATUS 2 7 UNE STATUS AN Qi Le a Ay pX R36 R35 3e v RIES I as a R349 D32 amp D33 initially ON D32 amp D33 are OFF ExpressBox 16 Chapter 3 Advanced Technical Information 94 o Another set of indicators that are useful to observe are D22 D29 and D30 This shows the RESET status of the backplane and the PCle Gen 2 Switch components D22 is the RESET status of the entire backplane and D29 and D30 is represents PCle switches The RESET status should turn off LEDs OFF when the host computer turns on and the chassis is powered If it does not then the chassis is having technical difficulties and will not see the cards that are inserted Below shows the proper status of the indicators E MAIN PWR OF a D 13V PWR SEG FAT ma e NODE 2 D29 D30 amp D22 are OFF A OFF BA D28 cm A HODE i P 025 som e PLK 1 RESET A r A D3C e PLX 2 RESET m i SYSTEM RESET TT ExpressBox 16 Chapter 3 Advanced Technical Information 35 o G Other indicators that are located on the backplane are the LEDs that identify the type of card that is inserted into a slot This is in regards to the number of lanes and speed that the card possesses As shown below the LEDs are located at the bottom of each individual slot When will the lit LED remain consistent
23. cOS Open the Apple System Profiler and the 3 Party card s should now be visible Linux Using the Ispci command verify that the card is visible Solaris Go to How to Get More Help Support for 3rd Party Cards Magma will provide reasonable technical support to with 3rd Party cards However if you have verified a successful installation of the Magma Expansion chassis but experience difficulty installing your 3rd Party cards the card manufacturer should be able to provide the best support IMPORTANT The Magma Expansion chassis is designed to function exactly like your desktop computer This means that you should follow the card makerG instructions for installation on a Windows or Mac oP computer as if the expansion chassis WAS the desktop computer When correctly installed there is Important no difference to the operating system removable cards or most software Windows Error Codes If you are having a problem with one of your devices and the Device status box shows a Windows Error Code refer to the following list of error codes for guidance ExpressBox 16 Chapter 6 Troubleshooting 55 Error Code 8 Other Codes PCI standard PCI to PCI bridge Properties ae General Driver Details Resources 3 PCI standard PCl to PCI bridge Device type System devices Manufacturer Standard system devices Location PCI Slot 6 PCI bus 5 device 0 function 0 Device status This device is not working properly
24. chassis and verify that all cards and cables are connected and seated correctly 2 If it still hangs and you have added one or more hard drives in addition to several cards ensure that you have not exceeded the power capabilities of the expansion chassis power supply You can verify the capacity of your power ExpressBox 16 Chapter 6 Troubleshooting a o asn supply by checking the label on the power supply If you are not certain about the power consumption of your peripherals it is best to remove them one by one starting with those you suspect of being most fpower hungryd until the system powers up 3 If you have removed all 3 Party cards from the Magma Expansion chassis and it still hangs try the following a Remove the Magma host interface card from the computer and try booting up without the expansion chassis attached i If it boots up OK without the expansion chassis attached call Magma Technical Support ii If it still hangs the problem is in the computer and not with the expansion chassis or the 3rd Party cards b If itt boots up OK without any 3rd Party cards installed try adding only one card and see if it boots up i If it boots up OK with one card in it shut it down and swap cards Repeat this until all cards have been tested If they all test OK then add them back one at a time until you find the combination that doesnd work If you find a bad card call Technical Support If you dond T congratulations you fixed it
25. e Subnet Mask is 255 255 255 0 Set your network settings to configure manually and enter an IP address for your computer of 192 168 1 42 where 42 can really be any free number other than 10 To verify we e successfully detected the Magma Expansion chassis on our network open your web browser and direct it to the IP address of the chassis that is 192 168 1 10 Configure Network Settings Open your internet browser and enter the IP address in the URL window and press Enter The window for the browser will appear as shown K O FilllInThisWame User name i default i Password 66666 _ Remember my password The define username will be rdefaultoand the password to be fmagmad The user will be directed to the MAGMA home webpage for the expansion device ExpressBox 16 Chapter 4 Express I O Manager 99 tt asn HOME The homepage provides an overview for the status of the chassis It allows you to view the number of fans power supplies and temperature sensors that is attached to your chassis along with the number of users that has access to the device Home Admin SNMP Setting Alarm Settings Network Slot Management Remote Management PCI E Info Type of Chassis EB16 4U 2xPSU Number of Fans Number of PSU s 2 Number of Temp Sensors 1 IP Address 192 168 1 10 Number of Active User Accounts 1 PSU s Bad Retails Fans Good 2stails Temps Good Bete Log Refresh Auto Refresh Log Initializing PO
26. el of the chassis ExpressBox 16 Chapter 2 Hardware Installation EE In model EB16 BX4 all sixteen slots are x4 PCle Gen 2 as shown this diagram Expansion Slot PCle x16 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 PCle GEN2 X4 For Model EB16 BX8 and EB16 SX8 a mixture of x8 and x16 PCle Gen 2 slots are available as shown in this diagram U U Q gt lt LL In co Z w W IO lS ONIE G S PCle GEN2 X8 PCle GEN2 X16 PCle GEN2 X8 PCle GEN2 X8 PCle GEN2 X8 PCle GEN2 X8 PCle GEN2 X8 PCle GEN2 X8 PCle GEN2 X8 PCle GEN2 X8 PCle GEN2 X8 PCle GEN2 X8 PCle GEN2 X16 X8 X8 9 10 11 12 13 14 15 16 Install the cards following the card manufacturer recommendations Some card manufacturers recommend that you install their software driver s prior to installing the hardware If this is the case be sure to install the PCle device driver before installation of the expansion chassis ExpressBox 16 Chapter 2 Hardware Installation a Make sure that all cards are fully seated in their connectors When correctly seated in its connector you will notice a firm resistance when you pull up gently on the card To keep the cards in place secure them in the enclosure with their retaining scr
27. ews supplied with the Magma Expansion chassis After securing the cards verify that they do not touch each other Depending on card size and thickness you may require mechanical card guides to ensure isolation such as the case with 2 single full length PCle cards Card guides for this system can be purchased separately from Magma Re install card holder assembly and position guides The plastic guides can be removed and reversed for short cards Tighten plastic guides with a screw driver Rotate the plastic pieces until their grooves are aligned with the cards ExpressBox 16 Chapter 2 Hardware Installation S Reinsert the card holder into the chassis and tighten the screw Install Host Card and Connect Cables Host Interface Card Begin installation by powering down your host computer Use the procedures for shutting down your operating system and shutting off power to your system provided in your ownerG manual or system documentation The host interface card is mounted to a full heightObracket as shown below For low profile case applications you may need to change the mounting bracket to the low profile bracket that shipped with your system Remove the screws that hold the card to the bracket Be sure you are using proper ESD procedures when completing this action ExpressBox 16 Chapter 2 Hardware Installation ae When the host computer is off and all power cords are disconnected from the AC outlet remove the cover a
28. f PClScope is available for download at www tssc de You can purchase an inexpensive license from APSoft for use beyond the evaluation period PClScope has proven to be extremely useful when verifying and debugging configurations involving the Magma Expansion chassis under any Windows platform PClIScope can provide information to you and our Technical Support Group such as PCI Bus Numbering Resource Allocation and other information that may prove useful when debugging expansion chassis or card problems If you are experiencing problems setting up your system you should run PCIScope before contacting the Magma Technical Support Group P PCIScope C WINDOWS DESKTOP SAMPLE BPD nd File Edit View Descriptions Tools Window Help AE Bus 00h l Information PCI Registers PCI Registers form 2 19 Multifunctional device Cc Seqigso pe card Cardbus Controller 9 00 00 Compaq DRA CardBus Bridge a3 00 01 Compaq DRA Bus 00h Dewice OCh Function 00h ia Cardbus bridge Texas In endor 104Ch Texas Instruments TI ACE PCI1Z50 PC card Cardbus Contro 53 0C 01 Socket 1 endor DELIK Compaq i BOdsh Unk i Multifunctional device Cc botar 89 0E 00 Compaq CET 89 0E 01 Compaq Trifle se Er code O6h Bridge Device 07h CardBus Bridge e 89 0E 02 Compaq USB Programming interface OOh CardBus Bridge a Bus Oth B 00 00 3 Ine 86C260 Vi Header Type 62h CardBus bridge Multiple functio G za Bus O4h Built
29. g a troubleshooting methodology for locating the problem we will first introduce several indicators and configuration switches that provide general and specific information for this process Interface Cards x16 Host Interface Card The host card has indicators that provide the status of the clock the power distribution and the active data lanes To verify that your expansion device is properly linked to your computer ensure that these LEDS on the HIF and EIF cards are ON ExpressBox 16 Chapter 3 Advanced Technical Information 90 REF CLK PWR GOOD GOOD PADER HT BIH T 4 8188 lf the card is not transferring or receiving any type of data through its transceiver iPass connector then the LOS Loss of Signal LED would be turn ON The width of the active data lanes may vary based on the PCle slot that you are using for your Magma host interface card Be sure to check the PCle slot in your computer to determine how many data lanes it can support It should be labeled near the slot The default value that the card is operating in is x16 In order to change the bandwidth of the card refer to the DIP switch labeled SW100 ExpressBox 16 Chapter 3 Advanced Technical Information 99 o si ti x8 Host Interface Card The card that is x8 capable uses x8 iPass cable contains status indicators that tell users the condition it is currently operating in There are LED indicators for the lanes that are being used
30. h Port t BE Shared Folders E E gli PCI Express standard Downstream Switch Port b Local Users and Groups PCI Express standard Downstream Switch Port t i Performance ni ji PCI Express standard Downstream Switch Port E Device Manager PCI Express standard Downstream Switch Port a JEE PC Express standard Downstream Switch Port a li PCI Express standard Upstream Switch Port PCI Express standard Downstream Switch Port ve PCI Express standard Downstream Switch Port a 789 PCI Express standard Downstream Switch Port 4 5 Storage fey Disk Management f Es Services and Applications Ta IS m E i L B B S S 3 S E a a Oo ot ni PC Express standard Downstream Switch Port JE PCI standard host CPU bridge J PCI standard host CPU bridge 785 PCI standard host CPU bridge i fila PCT standard host CPU bridge p git PCI standard ISA bridge b a Standard Dual Channel DC JUE Controller b 4g Standard Dual Channel PC UE Controller Standard Enhanced PCI to USB Host Controller Standard Enhanced PCI to USB Host Controller 17 la i al m K Contains more actions that can be performed The Device Manager will display the available slots within the chassis As reference you can determine which slot you inserted your PCle card in by following the outline that is shown below The Magma chassis has 2 PCle Switch devices that enable the slots to work e The 1st PCle S
31. hat speed it running on and how many lanes the slot is using This variation is based on the PCI Express card that is inserted into the slot Home Admin SNMP Settings Alarm Settings Network Slot Management Remote Management PCI E Infc Server 1 cen 2 x16 Details UO 1 UO 2 UO 3 UO 4 No Link Details C No Link Details Gen 1 x16 Details No Link Details UO 5 UO 6 UO 7 UO 8 No Link Details cen 1 x16 Details No Link Details No Link Details 1 0 9 UO 10 UO 11 UO 12 zen 2 xs Details No Link Details No Link Details cen 2 x4 Details UO 13 UO 14 UO 15 UO 16 No Link Details No Link Details C No Link Details C No Link Details Rename Server 1 Server 1 to ExpressBox 16 Chapter 4 Express I O Manager amo o asn Chapter 5 Chassis Maintenance Like all computer systems you will need to perform some routine maintenance tasks Some of these include making sure that the air vents in the chassis are clear of obstructions and that the cooling air from the fans flows freely You will also need to check the foam filter behind the front panel to ensure it is clean thus allowing for unrestricted air flow to the fans You should always keep an eye on all cables to make sure they are not damaged and are securely connected Occasionally you should remove the chassis cover and check for loose cards and remove any dust build up CAUTION Always remember to power down your co
32. iot 2 E SALI Downstream Port Downstream Port Upstream Port Downstream Port x E Slot 1 Slot 9 sas ff Slot 4 Upstream Port Downstream Port __ _ r d Slot 4 Slot 5 Downstream Port Downstream Port Downstream Port z a Slot 2 Slot 10 Slot 5 Downstream Port Downstream Port Downstream Port Downstream Port Upstream Port Downstream Port eats pest tOna Slot 3 Slot 11 Slot 6 Slot 7 a re L ET S a Upstream Port Downstream Port Downstream Port Downstream Port Downstream Port Slot 8 Slot 9 Slot 4 Slot 12 Slot 8 3 e m Downstream Port Downstream Port Downstream Port Downstream Port Upstream Pot Downstream Port Slot 10 Slot 11 Slot 5 Slot 13 Slot 9 Pet 06 Stat 90 z E O La anp Downstream Port Downstream Port Downstream Port _ Downstream Port Upstream Port Slot 6 Slot 14 Slot 11 o Sot Slot 12 Downstream Port Downstream Port Downstream Port __ __ Downstream Port Downstream Port Downstream Port Slot 7 Slot 15 L CS Slot 14 Sotis lt 1 Slot 14 Downstream Port Downstream Port Downstream Port Downstream Port Downstr m Port Downstream Port Siot8 Song Slot15 Slot 16 Siot15 Slot 16 Configuration i Configuration 2 gt Configuration 3 Save Configuration L ley 3 Temps Fail 225 Log Refresh V Auto Refresh
33. is dependent on whether the inserted card is using the maximum capability of the backplane PCle slot For example if the card features a x16 bandwidth and is operating at a Gen 2 speed once the card is plugged into a x16 slot the lit LED will remain consistent Otherwise the card isn using the full potential of the slot capability and the bottom indicator would blink The card would still be operational through the backplane but in any case the 3 party card that is operating at Gen 1 and or contains less transmit receive data lanes than the slot that it is placed in the locator LED will blink ExpressBox 16 Chapter 3 Advanced Technical Information 360 Oo G Status Indicators and Configuration Switches ExpressBox 16 Smart Only Under normal operating conditions the status indicators are for internal Magma troubleshooting while the configuration switches jumpers should remain in their default state preset by Magma for best compatibility However should a problem occur with the chassis or a special mode of operation be solicited by the client we included below explanations as to what all these items are and how they should be treated Status Panel indicators Locating LED Fan One Locating Fan Two R ON OFF Switch Temp Sensor Alarm green cool orange overheated Fan Three Fan Four Alarm Reset Button Power Supply Indicator green good orange PS fault All LEDG should be green at all times
34. is used as an fexpansion Interfaceoin the Magma expansion backplane see the following section for more details The x8 and x16 PCle interface cards have the DIP switch to change between different modes Host Mode OFF Expansion Mode ON Note The expansion chassis will NOT function if SW2 is set to ON and the card is inserted into the host computer Expansion Interface card The Magma fhostointerface is the same card as the fexpansionointerface only that its SW1 switch is set to FON EXP OBy default the expansion interface card should already be installed in the Magma Expansion chassis ExpressBox 16 Chapter 2 Hardware Installation 18 o Magma Expansion Interface is Pre Installed Depending on the interface cards a x16 PCle or x8 PCle 3 meter iPass cable is included x8 iPass Cable x16 iPass Cable Carefully position the expansion chassis so that the expansion cable will conveniently reach from the host computer to the Magma Expansion chassis Cables attached to the expansion chassis must be securely fastened When you hear a felick dit is properly secured If not securely connected the connectors may cause intermittent or lost connections ExpressBox 16 Chapter 2 Hardware Installation 19 Host Computer Magma Expansion Chassis NOTE lf at all possible plug all power cords from the expansion chassis and your host computer into a shared power strip preferably one that has surge and noise
35. lity EMC is listed below ExpressBox 16 Chapter 3 Advanced Technical Information 99 Da mer Immunity Phenomena Criteria Ref Standard 130dByV Conducted Rr Hede 0 15MHz 80MHz EN 61000 4 6 ly 80 AM 10V m igre ace 80MHz 1000MHz EN 61000 4 3 80 AM A A A A B LA ENV 50940 8KV air Fast transients 30 10ms Voltage dips 60 100ms Voltage interr 100 5000ms B gt 95 5s Surge 1 2 50us common mode 2KV A EN 61000 4 5 differential mode 1KV Emission size dependent per Engineering AC input 0 15 30MHz A EN 55022 conducted FCC Docket 20780 Part 15 Subpart J Class B 0 2KHz EN 61000 3 2 Dr Enclosure 30 230MHz EN 55022 radiated 230 1000MHz EN 61000 4 11 DANGER or STOP DO NOT TEMPER WITH THE INTERIOR POWER CONNECTIONS THAT LINKS TO CONNECTORS J24 AND J25 IT PROVIDES POWER TO THE ENTIRE BACKPLANE ONLY USE THE GIVEN CABLE FOR CONNECTION SINCE IT IS NOT AN ATX MODEL ExpressBox 16 Chapter 3 Advanced Technical Information 30 tc NOTE CONNECTORS J20 J21 J22 and J23 within the chassis will provide additional power to any PCI Express Card that requires it The outputs from these connectors are 12V 10A each Users should purchase a MAGMA cable P N 01 05996 03 for this capability The connector on the 3 Party PCI Express card that compatible with the cable is shown below PCle VIDEO CARD ADDITIONAL POWER CONNECTORS Before discussin
36. ma PN 40 00031 00 j a N 09 a L Ps Important ExpressBox 16 Chapter 5 Chassis Maintenance St Oo G Chapter 6 Troubleshooting Locate the Problem If you are having trouble with the Magma Expansion chassis first verify that all cards and cables are seated properly Be sure you followed the instructions in earlier sections of this manual Always remember to power On and Off correctly when rechecking your installation If you are still having problems try these troubleshooting steps The Magma expansion chassis is correctly displayed as a PC standard PCI to PCl bridgeoin Windows Device Manager and as a fpci bridgeoin the MAC Apple System Profiler and in Linux When connected and functioning correctly the expansion chassis will be displayed as follows Windows E d Intel R E7520 PCI Express Root Port CO 3599 PCI standard PCI to PCI bridge Be Intel R PRO 1000 MT Server Adapter 2 PCI standard PCI to PCI bridge MacOS pci bridge pci PI SLOT 2 pci bridge pci PEIE SLOT 2 pci 1107 Ethernet Controller PCI 9x9 If this is not what you see when you verify your installation the following troubleshooting steps may help you locate and resolve your installation issues without having to call Technical Support Computer Hangs During Power Up If your computer fhangsowhile being turned on and you cand even start follow the following steps to try to fix this problem 1 Shut off the computer and then the expansion
37. model o 14 slots x8 PCle and 2 slots x16 PCle e Magma Express I O Manager e Constant critical component monitoring e Front panel status LED display Specifications Description Technology PCI Express Bus Specification Revision 2 0 PCI Local Bus Specification Revision 2 3 PCI Bridge Architecture Revision 1 2 Backplane EB16 BX4 16 slots x4 PCle EB16 BX8 14 slots x8 PCle and 2 slots x16 PCle Interface Cards Low Profile PCle x8 Gen 2 Dimensions 2 70GH x 4 700L x 0 620NV Power Consumption 1 2A 3 3V 3 96 watts PCle x16 Gen 2 Dimensions 2 750H x 6 950L x 0 75aW Power Consumption 1 5A 3 3V 5 watts Interconnect Bandwidth 40Gbps x8 Link 80Gbps x16 Link ExpressBox 16 Chapter 1 Introduction 8 Interface Card x8 PCle 1 2A 3 3V 3 96 watts Power Consumption x16 PCle 1 5A 3 3V 5 watts Enclosure 4U Rack mount 19AW x 7H x 20D Removable cleanable air filter 34 lbs 15 5 Kg Power Supply Options 850 Wait 1700 Watt or 850 Watt Redundant 100 240 VAC 47 63 Hz Power Input 12V 60Amps 3 3V 33 Amps Environmental Ambient Temperature 0 to 50 C Storage Temperature 55 to 125 C Relative Humidity 0 to 90 non condensing MTBF 850W standard power supply 185 600 hours 1700W dual standard power supply 106 600 hours 850W redundant power supply 720 000 hours Monitoring Express I O Manager with built in web server ExpressBox 16 Smart only LED Indicator on front panel SNMP Regulatory Compliance FCC
38. more help ExpressBox 16 Chapter 6 Troubleshooting o asn Computer Hangs After Many Cards Installed Any expansion chassis configuration requires the cooperation of the computer system BIOS in order to operate properly regardless of the platform PC Laptop Server or operating system MS Windows MACOS LINUX etc The BIOS hosts the first and the most fundamental code firmware that a computer executes upon boot up It is then that each and every PCI PCle add in card be it located on the host system or on Magma6G expansions chassis is allocated Input Output memory space for proper operation The BIOS hosts the first and the most fundamental code firmware that a computer executes upon boot up It is then that each and every PCI PCle add in card be it located on the host system or on Magma6 amp expansions chassis is allocated Input Output memory space for proper operation By installing multiple add in cards in one chassis or chaining multiple Magma chasses as discussed in Appendix A weGe requesting more and more resources from the BIOS and thus must make sure we pre allocate them sufficiently lt is therefore imperative that our computing platform allocates at least 32KB of I O memory space to allow multiple add in cards to operate properly This setting may be editable or preset by your BIOS or computer vendor If voude having this problem it is recommended that you first update your system to the latest firmware pro
39. mputer and the expansion chassis BEFORE you attempt to perform any maintenance tasks eE J Chassis Cleaning The environment where your Magma chassis is operating should be the determining factor as to how often you should perform a general cleanup of the chassis To perform a routine general cleaning of your chassis you will need the following 1 2 3 4 J 6 Can of compressed air proper distance 6 inches Cotton Swabs Isopropyl alcohol Anti static wipes Warm water for filter Dish soap for filter CAUTION Do not use a vacuum because vacuums create ESD eT J First remove the four cover screws and the top chassis cover Next use a can of compressed air from your local computer store to blow out any dust that may have accumulated in the chassis fans ExpressBox 16 Chapter 5 Chassis Maintenance 48 kea me ppsa i znan Be sure to keep the can of compressed air about six inches from the parts being sprayed with air Pay particular attention to the fans in the chassis and power supply because they are critical to air movement and to keeping your chassis cool Also spray the slots on the backplane Next you can use anti static wipes to wipe down any open areas inside and outside of the chassis to remove any remaining dust or dirt If you have dust or dirt remaining in any mard to reach areag such as corners of a fan blade you can use the cotton swabs dipped in the isopro
40. n reconfigured by customers ExpressBox 16 Appendix A Compliance 61 MAGMA 9918 Via Pasar San Diego CA 92126 USA Toll Free 800 285 8990 US Main 858 530 2511 Fax 858 530 2733 www magma com Manual P N 09 09979 00 rev A1 ExpressBox 16 Appendix A Compliance 89
41. n the expansion chassis will appear behind the pci bridge device ExpressBox 16 Chapter 2 Hardware Installation 260 B R Mar Prii magma s Mat Fr iwigi Ug aia Font nii Lari K ipype Driver matae Bui Shit Hirea NVIDIA GeF roe 700 GT diiplay Ver Pcl Hitl ATA pri ridge POl tu PC Bring Ves PEI Shal 2 AL huit Pti hrndige ALI to FCL brig Wee PL meted h l U Bluet oul pul lridye POl to FC Erida Yeu PEI s Sot 211 160 Card Reamer PCG bridge PCl tp FCT Bried Yez Ful Hor fll ie Charities ties ni hikdije POl tu PE Brida Yes PEI iE AER Dar umire pri beige Pi ra PCT Bria YES PCL da e I Dthemel Card pul Lridye POl to PC Bridge Yes PEI Maot 2617 20 0 fire ba l Poche ge PEI PEI Bring ThE PEI Sint d PEHEE pi laus PNO FPT brig Yes PCI Selig bU Graphics esp pri heidy PC PC Arig Yrs BCI Mer 2d617 13 0 Hardware KAID PDG ind pe POl t FLI idge r s FEI Hot lT Mr mH pr headne C1 10 PCT Brinig YES BCI Soria pti brmdge PLL FCI bridge Wee PCI K 1 T H U pri hnn PC 10 PCT Bina Yeg PE Sanr 17 Powis DG bpd Pll to Ft dine Was PLL Hote 61 L Minitar pir leue Pol a PET Bridge Wau PET tint 11 PAJ Boi breo P PL briag Yez PLI Shot 11 8 0 Bil ATA pii lridge POl to FC Bridge Wes BG Sal 2811 5 0 LS T pol brdge Pll to PLl Hide Wes PC bot 2611 41 Y Network AirPort Firewall TARE NVIDIA GeForce 7300 GT Ware WUDA Display E Wel iene Type displey WEAN Career Instill Yee Fadrware Bus Pid eppi iam ada De
42. nd prepare your host card for insertion into a PCle slot There are 2 host cards available for this chassis To verify which card you currently have look at the options below It is important to know how many lanes the host computer slot can support The host card needs to be configured for the same number of lanes as the host computer slot For example the computer slot is set to x8 lanes therefore you must configure the Magma host card to x8 lanes Refer to PAGE 31 amp 32 for configuration purposes of the PCle card The number of lanes is typically noted ona motherboard computer next to the PCI Express slot This motherboard calls the red slota PCIE x4 4 STOP YOU MUST ONLY INSTALL THE PCle HOST CARD INTO A PCI EXPRESS SLOT Only use cards WITH brackets This will ensure that your PCle host card can only be inserted into a PCle slot Although PCI Express cards without brackets may fit into conventional PCI slots you run the risk of damaging the PCI Express host card if you insert it into a PCI slot Please ensure that your host computer has PCI Express slots and install the host card only into a PCI Express slot ExpressBox 16 Chapter 2 Hardware Installation Ea Magma x8 host card P N 01 04978 03 T Magma x16 host card P N 01 5018 00 ly When the Magma interface card is used as fHostointerface i e installed in the host computer the RED switch should remain OFF Move the dip switch to the ON position only if the same card
43. on 28 i tC Be AWARE of the power consumption of any 3rd party card that is inserted into the slot of the device Each individual slot is capable of outputting 75 Watts of power If at any time the cards inserted exceed the maximum amount of power that s available from every slot then one power supply would not suffice One power supply is capable of producing only 850 Watts of power Users would need to acquire a second power supply for all slots to work properly In general the best support for power hungry cards requires 1200 Watts 2 power supply units Each slot is designed to support 3 0 amps 3 3v 9 9 watts 5 5 amps 12v 66 watts Table 4 1 Power Supply Rail Requirements Power Rail 10 W Slot 25W Slot ss 75 W Slot 3 3V Voltage tolerance 9 max 9 max 9 max Supply Current 3 0 A max 3 0 A max 3 0 A max Capacitive Load 1000 uF max 1000 uF max 1000 uF max 12V Voltage tolerance 8 8 8 Supply Current 0 5 A max 2 1 A max 5 5 A max Capacitive Load 300 uF max 1000 uF max 2000 uE max Redundant Power Supply Option The Power Supply units that are used within this chassis are shared by the electrical components within the chassis Power is effectively distributed by both units until one unit becomes nonoperational In this case the effect of power distribution is shifted to the functional Power Supply Further information about the Power supply electromagnetic capabi
44. op ExpressBox 16 Chapter 4 Express I O Manager o tc G SNMP SETTINGS In the SNMP Settings the main administrator of the device can either activate or deactivate the monitoring system by using the check box option You can also obtain an MIB file in text format for a report Home Admin SNMP Settings Alarm Settings Network Slot Management Remote Management PCI E Info SNMP Settings SNMP Engine Enabled Link to MIB File MIB File Save All Changes Temps Good 2etails Log Refresh J Auto Refresh Log Initializing POST GET HTTP handlers Creating the UDP Reader task SNMP engine is set to be enabled turning it on Initializing the hardware in the chassis set config 1 Finished initializing hardware going into main loop ExpressBox 16 Chapter 4 Express I O Manager ao tt ALARM SETTINGS With the SNMP built into the chassis you can oversee the configurations that are used to set off an alarm whenever there a malfunction with the equipment pertaining to the interior of the chassis This feature is shown on Alarm Settings These settings are recommended to stay at its default condition Home Admin SNMP Settings Alarm Settings Network Slot Management Remote Management PCI E Info Fan Alarming Temperature Alarming PSU Alarming Fan Fan UE Temperature Sensor System Temperature Power Supply Power Supply 1 x Fan 1 System Temperature Power Supply 1 When fan Fan 1 s R
45. ovides you with the ability to easily replace a power module in the event of a failure Simply loosen the screw on the top right of the ExpressBox 16 Chapter 5 Chassis Maintenance 50 o asn power supply and pull the latch outwards Then pull out the power supply to replace it with a functioning one The redundant power supply includes two hot swappable modules that share the power load requirements during normal operations Should one module fail for any reason the power load will be shifted to the other module An indicator for the failure would be the LEDs on the back panel of the power supply behind the chassis For non functioning equipment these indicators would not show If you have an EB16 SXS then the audible alarm would be initiated to alert you on this condition If this is the case press the black button on the status panel on the front of the unit to stop the audible alert To replace a failed power supply unscrew the thumbscrews located on the back simply grab the handle and pull Replace the failed module with a new one and turn on the power to the module using the power switch at the bottom of the module The power load will again be shared between these two modules IMPORTANT In order to ensure the safety and efficiency of your expansion chassis it is recommended that you keep a spare power supply module on hand just in case Protect yourself keep a spare Order your spare power supply module from Mag
46. pyl alcohol to gently rub the area clean Lastly if the chassis was extremely dirty you can remove any installed 3rd Party cards and wipe the slots with a soft bristle brush like a toothbrush dipped in the isopropyl alcohol to gently clean each slot When finished blow the slots with compressed air from about six inches away until dry IMPORTANT If your chassis is extremely dirty and you would like professional help with getting Pate it clean you can contact Magma Support for instructions and costs on shipping Important the chassis back for cleaning Finally clean the air filter following the instructions later in this chapter When finished replace the cover and turn on power to the system ExpressBox 16 Chapter 5 Chassis Maintenance 49 o Fan replacement ExpressBox 16 is designed to allow mot swappableofan replacement while the chassis is powered on First you will need to remove the chassis lid Then locate the fan that has failed unlock its thumbscrew lift up its metal tab and pull it out Insert the new fan in and secure it in place Verify the new fan is spinning and restore the chassis lid NOTE The Magma part number for a replacement fan is 26 00031 00 Hot Swappable Power Supply In spite of regular performance of routine maintenance tasks some computer systems can experience hardware failures Fortunately your investment in a Magma Expansion chassis with a redundant power supply pr
47. re Help Windows If the PCI to PCI Bridge is now visible but contains a exclamation in front of it it has a problem that must be fixed To identify this problem right click on the line with the and select fPropertiesofrom the pop up menu LI isi ed J 12 Update Driver Disable Uninstall Scan For hardware changes Resolve the identified problem or go to Troubleshooting to get additional help MacOS Go to How to Get More Help Linux Go to How to Get More Help Solaris Go to How to Get More Help Add in card doesn t work 1 Shut down the computer followed by the Magma Expansion chassis 2 Remove the card displaying a problem 3 Replace the problem cardowith a simple card such as an Ethernet card that has drivers built into the operating system Using this type of card will avoid any future questions about drivers possibly being installed incorrectly 4 Turn on the Magma Expansion chassis and then turn on the computer ExpressBox 16 Chapter 6 Troubleshooting 54 o Windows Open the Device Manager View by Connection selection If the is gone the problem is with the 3 Party card or the card drivers You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes lf the is still visible the problem may be with the Magma Expansion chassis Contact Magma Technical Support for further guidance and or a replacement product Ma
48. rial Number Computer Make 9 Computer Model 10 Operating System and Version 11 Make Model of cards in the Magma Expansion chassis 12 Detailed description of problem oe See T You can also visit our web site at www magma com support For a quick response use the Technical Support and RMA Request Form available in the Support Section of the website Simply complete the form with all required information Please make sure that your problem description is sufficiently detailed to help us understand your problem For example Don t say Won t boot up Do say Tried all the steps in the Troubleshooting Section and it still won t boot up For faster diagnosis of your problem please run the two utility programs described in the following sections and include the diagnostic files they generate with your email ExpressBox 16 Chapter 7 How to Get More Help 58 tt PCIScope Software Utility for Windows XP and 2003 Server PClScope is a powerful diagnostic tool for Windows designed by APSoft This software utility is a valuable resource to explore examine and debug the PCI subsystem of your computer It was made to fit the requirements of service personnel especially engineers programmers and system administrators and to integrate all advanced functions and tools into one product Please visit www tssc de for more information about the capabilities of PCIScope and other utilities offered by APSoft An evaluation version o
49. rmal decade 07 04 98 PCI bridge 0604 PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 0 GT s Multi Root Switch 10b5 8696 rev aa prog if 68 Normal decode 07 05 9 PCI bridge 6604 PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 8 GT s Multi Root Switch 10b5 8696 rev aa prog if 68 Normal decode 07 68 90 PCI bridge 0604 PLX Technology Inc PEX 6696 96 lane 24 Port PCI Express Gen 2 5 6 GT s Multi Root Switch 16b5 8696 rev aa prog if 68 Normal decode 1 07 69 08 PCI bridge 0604 PLX Technology Inc PEX 8696 96 Lane 24 Port PCI Express Gen 2 5 6 GT s Multi Root Switch 16b5 8696 rev aa prog if 08 Normal decode 67 6c 8 PCT bridge 0694 PLX Technology Inc PEX 8696 96 Lane 24 Port PCI Express Gen 2 5 0 GT s Multi Root Switch 16b5 8696 rev aa prog if 66 Normal decode 07 6d 8 PCI bridge 0504 PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 0 GT s Muiti Root Switch 16b5 8696 rev aa prog if 68 Normal decode 07 10 8 PCI bridge 05604 PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 8 GT s Multi Root Switch 16b5 8696 rev aa prog if 08 Normal decode 67 11 8 PCI bridge 0604 PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 8 GT s Muiti Root Switch 1 b5 8696 rev aa prog if 68 Normal decode 67 14 8 PCI bridge 0604 PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 8 GT
50. s Multi Root Switch 16b5 8696 rev aa prog if 09 Normal decode PLX Technology Inc PEX 8696 96 lane 24 Port PCI Express Gen 2 5 8 GT s Multi Root Switch 16b5 8696 rev aa prog if 66 Normal decode 07 15 90 PCI bridae 0504 Nee may ZK 0 7 System Should Be Up and Running Apply power to the Magma Expansion chassis first then power up the computer To confirm the card installation s in the Windows Device Manager or Apple System Profiler is functioning correctly your Windows Device Manager should look something like this Y Intel R E7520 PCI Express Root Port CO 3599 EH PCI standard PCI to PCI bridge L oi ES Intel R PRO 1000 MT Server Adapter 2 9 PCI standard PCI to PCI bridge If you discover that any of your 3rd Party PCle cards contain a You may havea problem with that card Refer to Troubleshooting for further guidance IMPORTANT We will provide reasonable technical support with 3rd Party cards However if you have verified a successful installation of the Magma Expansion chassis but experience difficulty installing your 3rd Party cards the card manufacturer should be able to provide the best support Ke w la Important Finishing Touches After your system is working properly replace the host computer cover and the close the lid of the expansion chassis Chapter 3 Advanced Technical Information PCIe Card Power Consumption ExpressBox 16 Chapter 3 Advanced Technical Informati
51. t inside or on top of an anti static surface For more information see Protecting Warning Against Electrostatic Discharge in the Preface WARNING High voltages are present inside the expansion chassis when the unit amp power cord is plugged into an electrical outlet Disconnect the power cord from the AC outlet before removing the enclosure cover Turning the system power off at the power on off switch Warning does not remove power to components High voltage is still present CAUTION Before touching anything inside the enclosure move to an ESD station and follow proper ESD procedures Failure to do so may result in electrostatic discharge damaging the i computer or its components For more information see Protecting Against Electrostatic Dischargeodin the Preface Open Enclosure Loosen the 2 thumbscrews that retain the top cover of the chassis and slide the lid towards you as shown below ExpressBox 16 10 Remove Card Holder Assembly Remove the screw on the side of the card holder assembly and lift upwards ExpressBox 16 Chapter 2 Hardware Installation Ea Install PCI Express PCIe Cards Electrostatic Discharge ESD Warning All add in cards are susceptible to electrostatic discharge When moving cards it is best to carry the cards in anti static packaging If you need to set a circuit card down be sure to place it inside or on top of an anti static surface For more information see rProtec
52. tation and follow proper ESD procedures to reduce the risk of damage to components Magma strongly encourages you to follow proper ESD procedures which can include wrist straps and smocks when servicing equipment You can also take the following steps to prevent damage from electrostatic discharge ESD e When unpacking a static sensitive component from its shipping carton do not remove the componentG anti static packaging material until you are ready to install the component in a computer Just before unwrapping the anti static packaging be sure you are at an ESD workstation or are grounded e When transporting a sensitive component first place it in an anti static container or packaging e Handle all sensitive components at an ESD workstation If possible use anti Static floor pads and workbench pads e Handle components and boards with care Dond touch the components or contacts on a board Hold a board by its edges or by its metal mounting bracket ExpressBox 16 Preface 6 o asn Chapter 1 Introduction Magma ExpressBox 16 is a 16 Slot PCI Express Expansion System The expansion system consists of a PCle host interface card an iPass cable a 4U rack mount chassis containing a 16 Slot backplane and an expansion interface card a standard or redundant power supply and high volume cooling fans There are two versions available ExpressBox 16 Basic and ExpressBox 16 Smart ExpressBox 16 Basic ExpressBox 16 Smart
53. ting Warning Against Electrostatic Dischargedin the Preface WARNING High voltages are present inside the expansion chassis when the unit power cord is plugged into an electrical outlet Disconnect the power cord from the AC outlet before removing the enclosure cover Turning the system power off at the power on off switch Warning does not remove power to components High voltage is still present CAUTION Before touching anything inside the enclosure move to an ESD station and follow proper ESD procedures Failure to do so may result in electrostatic discharge damaging the computer or its components For more information see Protecting Against Electrostatic Dischargeodin the Preface CAUTION Before installing add in cards please ensure that the input current rating specified on the AC input label is not exceeded Eaution All slots support any combination of x1 x4 x8 and x16 PCle cards All slots are physically a x16 but any add in card is supported Use the card hold down to secure the card in the slot Refer to the labeling on the backplane to determine electrical configuration of each slot For trouble shooting purposes it is recommended to install a small number of cards and verify installation before installing the maximum number of cards The diagrams below represent the speed of PCle slots that a specific EB16 can support If you are unsure of which model you have refer to the label on the side pan
54. ul interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his ner own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the userG authority to operate the equipment NOTE The assembler of a personal computer system may be required to test the system and or make necessary modifications if a system is found to cause harmful interferences or to be noncompliant with the appropriate standards for its intended use Industry Canada This Class A digital apparatus complies with Canadian ICES 003 Cetappareilnume rique de la classe A estconforme a la norme NMB 003 du Canada CE The product s described in this manual complies with all applicable European Union CE directives Magma will not retest or recertify systems or components that have bee
55. umber Please note that Magma WILL NOT accept COD packages so be sure to return the product freight and duties paid Ship the well packaged product to the address below MAGMA RETURNS DEPT RMA 9918 Via Pasar san Diego CA 92126 USA It is not required though highly recommended that you keep the packaging from the Original shipment of your Magma product However if you return a product to Magma for warranty repair replacement or take advantage of the 30 day money back guarantee you will need to package the product in a manner similar to the manner in which it was received from our plant Magma cannot be responsible for any physical damage to the product or component pieces of the product such as the host or expansion interfaces for the expansion chassis that are damaged due to inadequate packing Physical damage sustained in such a situation will be repaired at the ownerG expense in accordance with Out of Warranty Procedures Please protect your investment a bit more padding in a good box will go a long way to insuring the device is returned to use in the same condition you shipped it in Please call for an RMA number first ExpressBox 16 Chapter 7 How to Get More Help 60 si tc Appendix A Compliance FCC NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmf
56. upport for 3rd Party Cards 55 Windows Error Codes 55 Computer Hangs After Many Cards Installed 57 Nothing Works 57 Chapter 7 How to Get More Help 58 Frequently Asked Questions FAQ 58 Contacting Technical Support 58 PCIScope Software Utility for Windows XP and 2003 Server 59 Returning Merchandise to MAGMA 60 Appendix A Compliance 61 ExpressBox 16 9 Oo G Preface Advisories Five types of advisories are used throughout this manual to provide helpful information or to alert you to the potential for hardware damage or personal injury Important Caution Warring Uang NOTE Used to amplify or explain a comment related to procedural steps or text IMPORTANT Used to indicate an important piece of information or special poto help you CAUTION Used to indicate and prevent the following procedure or step from causing damage to the equipment WARNING Used to indicate and prevent the following step from causing injury DANGER or STOP Used to indicate and prevent the following step from causing serious injury or significant data loss COMPATIBILITY ISSUE Used to indicate a known or potential compatibility issue between Magma and non Magma hardware that may cause malfunction Disclaimer We have attempted to identify most situations that may pose a danger warning or caution condition in this manual However Magma does not claim to have covered all situations that might require the use of a Caution
57. velop Device UL EEE Lefen Suisyitem Vendor i talon Fond Subs scern a00 Frameworks Revision 9 Deal Loy Link Width a Manaoe d Ollen ini Speed E GT Prel te F Startup temi yr THE iiniversal Arre lf any of these devices are not displayed as shown above you should shut down your system computer first then the expansion chassis and reconnect the cables and the host interface card to ensure that you have a solid connection Then restart the Magma Expansion chassis followed by the computer Next try to verify the installation again as shown above If you are still having problems contact Magma Technical Support at 858 5380 2511 Linux After the expansion chassis has been installed in a Linux based system its installation can be verified by typing the following command lines Ispci t Display the overall structure of the expansion chassis Ispci vv Lists additional information about the PCle switch in our case it will list the PLX information Ispci vvv Display the most comprehensive information about the expansion chassis Typical output from Ispci vvv is verbose but you can dig through the information to find very important information There are so many registers and settings associated with PCI Express Switches ExpressBox 16 Chapter 2 Hardware Installation 27 i Ble Edit View Search Terminal Help tspci nn NP 02 80 06 PCI bridge 0604 v grep PLX Terminal PLX Technology Inc P
58. vided by your vendor Instruction on how to do that as well as making a backup of your current BIOS firmware should be provided by your computer vendor on their web site In case this property is editable your computer vendor should also be able to tell you how to select at least 32KB using their BIOS interface Nothing Works Recheck all power connections Verify cable installation Verify host card is properly configured for the of lanes in the host computer slot If it powers up OK but nothing works check the computer Device Manager or System Profiler to see if the expansion chassis has been found If not found try the troubleshooting steps for My Computer Can Find the expansion chassis If the expansion chassis Is visible but has a problem try to resolve the problem See Note above If that fails go to Troubleshooting to get additional help ExpressBox 16 Chapter 6 Troubleshooting a o asn Chapter 7 How to Get More Help Frequently Asked Questions FAQ You can visit the Magma Technical Support FAQ pages on the Internet at www magma com support Contacting Technical Support Our support department can be reached by fax at 858 530 2733 or by phone at 858 530 2511 Support is available Monday through Friday 8 00 AM to 5 00 PM PT When contacting Magma Technical Support please be sure to include the following information Name Company Name Phone Number Fax Number Email Address Model Number Se
59. witch controls Slots 0 1 2 3 4 5 6 e The 2nd PCle Switch controls slots 7 8 9 10 11 12 13 14 15 16 Note To view the slots pertaining to the 2nd PCle Switch you must click to expand Slot 15 ExpressBox 16 Chapter 2 Hardware Installation a Computer Iv File Action View Help 3 2 lei lt les ers Computer Management Local a System Tools D Task Scheduler gt E Event Viewer gz Shared Folders a JMi PCI Express standard Root Port lim Universal Serial Bus USB Controller a JM PCI Express standard Root Port 475 PCI Express standard Upstream Switch Port sr PCI Express standard Downstream Switch Port Local Users and Groups b Q Performance a Device Manager a ES Storage t Disk Management itchPort SLOT2 g PCI Express standard Downstream Switch Port SLOT 1 il PCI Express standard Downstream Switch Port SLOT 4 JW PCI Express standard Downstream Switch Port SLOT 5 a JM PCI Express standard Downstream Switch Pot SLOT 15 4 M PCI Express standard Upstream Switch Port SLOT 0 b Sy Services and Applications jW PCI standard host CPU bridge gill PCI standard host CPU bridge gill PCI standard host CPU bridge gi PCI standard host CPU bridge il PCI standard host CPU bridge gill PCI standard host CPU bridge gW PCI standard ISA bridge gt Sg Standard Dual Channel PCI IDE Controller 4g Standard Dual Channel PCI IDE Controller gt y Standard Enhanced PCI to USB Host Controller gt

ExpressBox 16

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