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1. Trace Listener Enterprise Lib Logger Application Blocks toute events mongsoring Foglight for NET Server Agent NET Web z Senices cage FLDH Management P Console exception mongoring configure montorkg a ASP NET LDN P aaa A i l _ Executable performance monitorning E Applications B v o FLDH Service event bg monktorhg Services d i Event Log Monitored System oA Microsoft Web Cone mant Garver Visual Stusio Net P pee Console Management i tj IS Event Databe ne Web Console FLDHLog FLDN Connector 1 event visualization event collection lp SQL orA cee L Se ba _ _ _ _ E Foglight for HET A ee Visual Studio Plug S f Ty t Development System event routing to higher level management systems and defect tracking systems Management System Foglight for Net enables event routing between your e Monitored System where your applications run and Foglight for NET Server Agent monitors them exception performance event log and instrumentation problems Quest s Foglight for NET Server Agent installs on Your Monitored System and attaches on the fly to any NET Application to collect information about critical exceptions and performance degradation events as well as about events that may be posted to the Windows Event Log e Management System where you collect and view all events generated f2. aekelight for NET installation guide Document Version 1 0 Trademark Notice This document shall not be duplicated or used for any purposes other than that for which it is being provided The information disclosed herein was originated by and is the property of Quest Software Inc and except for rights expressly granted by written consent such information shall not be disclosed or disseminated in whole or in part Quest Software Inc reserves all rights hereto Quest Software and Foglight are trademarks or registered trademarks of Quest Software Inc or its Affiliates in the United States and other countries All other trademarks are the property of their respective owners NET monitoring functionality copyrighted by AVIcode Inc Installation Preface Overview This document describes the procedure for installing the Quest Foglight for Net Studio These instructions are intended for an experienced System Administrator For example to install Foglight for Net you must be familiar with the following tasks in the Windows operating environment e Logging in as an administrator e Identifying the DNS Host Name of a networked server e Updating Internet Information Services security settings System Requirements Foglight for NET Server Agent The Foglight for NET Server Agent component runs on the Monitored System the computer hosting the NET applications you would like to monitor and requires e Operating System Wind
3. Net FLDN User Manual Obtain and Install the Quest Foglight for Net License Before using Foglight for Net you must install an Quest license If you do not have an Foglight for Net License please contact your Quest sales representative To add your license open 2 Tools menu from either the main FLDN Web Console window or from an Event Details window select the 4 Licenses menu item wait for the License Management Wizard to open select Add license click Next gt select l already have have a license file click Next gt either type in the full file path to the license file or use the Browse button to locate it click Next gt a message will let you know that the license has been added click Next gt click Finish gt Technical Support 3 i Languages Support Region Hours of Operation Supported Phone Number 1 800 306 9329 North America aera penal English or y y 949 754 8000 Europe Middle East Africa Monday to Friday German Italian 0800 834 967 or 44 01628 518007 EMEA 8 00am 5 30pm GMT English French 1 800 720 5555 or 65 6720 2566 Asia Pacific 6 00am 5 00pm English Mandarin Singapore Monday to Friday Cantonese Malay Asia Pacific 8 00am 7 00pm Australia EST English Mandarin Monday to Friday Cantonese Mala APO AANU Asia Pacific 8 00am 7 00pm Australia EST English Mandarin 0800 931 916 New Zealand Monday to Friday Cantonese Malay A For
4. Web Console receives events from Management Servers organizes and presents the raw data as application event logs to the user and to FLDN Web Console subscribers Subscribers include email WMI and the Windows Event Log e Events may be stored in a Microsoft Access database or in a SQL database Installing Quest Foglight for Net Overview Please follow the instructions for doing either a first time installation or upgrading your existing installation First Time Installation If you are performing a new installation please e Follow the instructions for installing the Foglight for Net components e Optionally follow the directions for configuring FLDN Web Console to use SQL Server Foglight for Net Installation Overview Foglight for Net is comprised of three software components FLDN Web Console Server Foglight for NET Server Agent and the Foglight for NET Visual Studio Plug in Each component plays a specific role in the collection and reporting of application issues To fully install Foglight for Net in your development or product environment all three components are required The following steps document where and how to install the three Foglight for Net components NOTE If you are upgrading from prior version of Foglight for Net please follow the directions contained within the Upgrade_Instructions pdf file that came bundled with the Foglight for Net download ZIP file Unzip the files e Identify your Manageme
5. all regions email support quest com Please Note You must register on SupportLink prior to sending an email to support quest com For SupportLink registration see the http support quest com supportlink gettingstarted asp License Agreement PLEASE READ THIS SOFTWARE LICENSE AGREEMENT CAREFULLY BY DOWNLOADING INSTALLING OR USING THE SOFTWARE YOU INDICATE ACCEPTANCE OF AND AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS DO NOT DOWNLOAD INSTALL OR USE THE SOFTWARE THIS AGREEMENT DOES NOT SUPERSEDE ANY OTHER WRITTEN AGREEMENT BETWEEN YOU AND QUEST SOFTWARE INC This agreement the Agreement is made between Quest Software Inc Quest and you the customer Licensee The terms and conditions of this Agreement are intended by the parties as a final expression of their agreement with respect to the subject matter hereof and may not be contradicted by evidence of any prior or contemporaneous agreement unless such agreement is signed by both parties In the absence of such an agreement this Agreement shall constitute the complete and exclusive statement of the terms and conditions and no extrinsic evidence whatsoever may be introduced in any judicial proceeding that may involve the Agreement This Agreement may not be modified except by a writing executed by both parties hereto SECTION 1 GENERAL PROVISIONS The provisions of this Section 1 shall apply to any and all Sof
6. foreign agencies Export Controls in connection with its use of the Software and agrees not export or re export or allow the export or re export of the Software or any copy portion or direct product of the foregoing without first obtaining all consents or authorizations which may be required by the Export Controls Licensee further agrees that i Licensee is not an entity restricted or prohibited by the Export Controls ii the Software will not be used by any person restricted or prohibited by the Export Controls and iii the Software will not be used or exported into or to a national or resident of Cuba North Korea Iran Sudan and Syria or any other country to which the United States has embargoed goods and services 1 4 Limitation of Liability and Damages IN NO EVENT WILL QUEST ITS SUBSIDIARIES OR ANY OF THE LICENSORS DIRECTORS OFFICERS EMPLOYEES OR AFFILIATES OF ANY OF THE FOREGOING BE LIABLE TO LICENSEE UNDER ANY CONTRACT NEGLIGENCE STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY CONSEQUENTIAL INCIDENTAL INDIRECT OR SPECIAL DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND DATA AND THE LIKE WHETHER FORESEEABLE OR UNFORESEEABLE OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS TECHNOLOGY OR SERVICES REGARDLESS OF THE BASIS OF THE CLAIM AND EVEN IF QUEST OR A QUEST REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
7. DAMAGE QUEST S CUMULATIVE LIABILITY FOR DAMAGES FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL BE LIMITED TO NO GREATER THAN THE AMOUNT OF MONEY PAID TO QUEST FOR THE SOFTWARE THAT CAUSED THE DAMAGES NO ACTION MAY BE BROUGHT AGAINST QUEST LATER THAN ONE 1 YEAR AFTER THE CAUSE OF ACTION OCCURRED 1 5 Nondisclosure Confidential Information means the Agreement Software source code object code trade secrets know how and any proprietary tools proprietary knowledge or proprietary methodologies disclosed by one party the Disclosing Party to the other party the Receiving Party and not generally available to the public The Receiving Party shall observe complete confidentiality with respect to the Confidential Information and shall use commercially reasonable efforts and take all reasonable steps to protect the Confidential Information from any use reproduction publication disclosure or distribution except as specifically authorized by this Agreement The Receiving Party shall promptly notify the Disclosing Party of any known unauthorized use or disclosure of the Confidential Information and will cooperate with the Disclosing Party in any litigation brought by the Disclosing Party against third parties to protect its proprietary rights 1 6 Assignment Licensee may not assign or transfer its rights or obligations under this Agreement without prior written approval by Quest and any purported assignment or transfer
8. N Ensure that you can open FLDN Web Console e open a browser to FLDN Web Console from the server to be monitored El select the Deployment menu item wait for the Deployment Wizard to open select Download the Quest Foglight for Net Server Agent click Next gt run the MSI installer from the location that you downloaded set the Management Server location during the installation open Tools menu from the main FLDN Web Console menu bar click the Download button to download the MSI installer for the agent to l You must set this location correctly in order for events to reach FLDN Web Console Be sure to test connectivity through the Management Console before enabling monitoring e click Finish when the installation is completed click Next gt in the Deployment Management Wizard Remote Silent Installation From the Management System open FLDN Web Console via __ Start L Programs _ Quest L Quest Foglight for Net __ Foglight for NET Web Console Ensure that you can open FLDN Web Console The command file install command allows you to deploy the agent to multiple remote monitored servers silently open a browser to FLDN Web Console from the server to be monitored open select E select the a Deployment menu item Download Files for Quest Foglight for Net Server Agent silent installation click Next gt click t
9. OFTWARE IS PROVIDED AS IS AND UNSUPPORTED AND THAT QUEST MAKES NO WARRANTY AS TO THE SOFTWARE EXPRESS STATUTORY OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY TITLE NON INFRINGEMENT INTERFERENCE WITH QUIET ENJOYMENT SATISFACTORY QUALITY ACCURACY AND FITNESS FOR A PARTICULAR PURPOSE SECTION 3 FULL LICENSE TERMS AND CONDITIONS The provisions of this Section 3 shall apply to Software licensed with no time limits 3 1 License Subject to Licensee s agreement to and compliance with the terms and conditions of this Agreement and in consideration for Licensee s payment of the applicable license fees Quest hereby grants to Licensee and Licensee hereby accepts from Quest a perpetual non exclusive non transferable and non sublicensable license to install execute access run or otherwise interact with the Software within the scope of license granted and in accordance with the related Documentation for Licensee s own internal business operations Licensee may also make a reasonable number of additional copies of the Software solely for non productive archival purposes so long as neither the original and a copy nor two copies of the same license are in use at the same time and so long as each copy contains all titles trademarks and copyrights and restricted rights notices as in the original Nothing in this Agreement entitles Licensee to receive source code for any part of the Software 3 2 Mainte
10. a by mutual agreement of Quest and Licensee b by Licensee upon thirty 80 days prior written notice to Quest and c by Quest if Licensee or its Affiliate breaches this Agreement and fails to cure such breach to Quest s reasonable satisfaction within thirty 30 days following receipt of Quest s notice thereof Upon any termination of this Agreement or a license granted hereunder Licensee shall immediately cease use of the applicable Software and certify in writing to Quest within thirty 30 days after termination that Licensee has destroyed or returned to Quest such Software and all copies thereof Termination of this Agreement or a license granted hereunder shall not limit either party from pursuing any remedies available to it including injunctive relief or relieve Licensee of its obligation to pay all fees that have accrued or have become payable by Licensee hereunder 1 12 Payment and Taxes Licensee shall make all payments in full within thirty 30 days from the date of the applicable invoice Any amounts payable by Licensee that remain unpaid after the due date shall be subject to a late charge equal to 1 5 of the invoice amount per month from the due date until such amount is paid or the maximum rate permitted by law if less The fees listed may not include taxes if Quest is required to pay sales use property value added or other taxes based on the Software or services provided under this Agreement or on Licensee s use of Softwa
11. agreement to and compliance with the terms and conditions of this Agreement Quest hereby grants to Licensee and Licensee hereby accepts from Quest a non perpetual non exclusive non transferable and non sublicensable license to install execute access run or otherwise interact with the Software within the scope of the license granted and in accordance with the related Documentation for Licensee s own internal evaluation and for no other purpose for an evaluation period of seven 7 days from the download date the Evaluation Period a Nothing in this Agreement entitles Licensee to receive source code for any part of the Software b Licensee s opportunity for a free evaluation of the Software is limited to one Evaluation Period per release of the Software c There is no fee for Licensee s use of the Software in accordance with this Agreement during the Evaluation Period however Licensee is responsible for any applicable shipping charges or taxes which may be incurred under this Agreement and any fees which may be associated with usage beyond the scope permitted herein d Licensee acknowledges that it is downloading the Software with the intent to purchase a perpetual license to use the Software upon completion of a successful evaluation of such A Quest sales representative may contact Licensee after the download to discuss Licensee s purchase of a perpetual license 2 2 AS IS Warranty LICENSEE AND QUEST AGREE THAT THE S
12. eating applications with Microsoft Visual Studio and requires e Operating System Windows 2000 Windows 2003 Windows XP e You must install the Microsoft Visual Studio Net Microsoft Visual Studio Net 2003 or Microsoft Visual Studio NET 2005 prior to installing the Quest Foglight for Net Visual Studio Plug in Preparing for Installation To facilitate the installation of Quest Foglight for Net it is considered a good practice to e Print this installation guide Understand the Quest Foglight for Net Architecture in the Architecture Overview section of this document e Copy the Quest Foglight for Net msi installer to a location that can be accessed by your Management System It may be helpful to burn the downloaded file to a CD or DVD e Copy the Quest license to a location that can be accessed by your Management System If you lost or didn t receive your license file please contact your Quest sales representative Quest Foglight for Net Overview Quest s Foglight for Net is the most powerful and flexible solution for monitoring the health of NET applications running in a production environment Foglight for Net monitors your application at runtime seamlessly integrating into the NET framework with minimal impact on performance Foglight for Net is WMI compatible and can easily integrate with other WMI compatible products _ CSO ogna INTE Orato FLDH Provider ASP NET Heakh monkoring FLDH Sink or FLDN
13. ent and use of the Software for compliance with the terms and conditions of this Agreement at Quest s expense Any such reviews shall be scheduled at least fifteen 15 days in advance shall be conducted during normal business hours at Licensee s facilities and shall not unreasonably interfere with Licensee s business activities If Licensee s use of the Software is found to be greater than contracted for Licensee will be invoiced for the additional licenses or license upgrades based on the applicable units of measure e g servers server tiers or users and the unpaid license fees shall be payable in accordance with this Agreement Additionally if the unpaid fees exceed five percent 5 of the license fees paid for the subject Software then Licensee shall also pay Quest s reasonable costs of conducting the audit
14. er drills down the event to the line of defective source code displayed in FLDN Web Console and is then able to open the original source code in Visual Studio Deployment Diagram The diagram below is a simple illustration of a network with Foglight for Net deployed Application Servers with Foglight for MET X Monitor and P Monitor Web Console Management E vent information is Server displayed or URL of event sent via e mail notification Development PC SQL Event 2an Server lt Web Console Portable Device Management Server Subscribers XML Structured Events are sent through Web Services mechanism to Web Console Management Server Operations PC Foglight for Net consists of e Management Server Performance Monitor Exception Monitor FLDN Service and FLDN Connector monitors _NET applications Management Server installs on the monitored servers in the network which are running web applications under IIS executables and Windows Services that require monitoring These servers may be in a development staging or production environment Exception Monitor Performance Monitor the Windows Event Log Monitor and instrumentation gather raw event data at the NET framework level These events go through a Web Services mechanism to the Management Server e Foglight for NET Web Console installs on the management server where the network management software installs Foglight for NET
15. ess to Quest s Support Web site SupportLink at http support quest com e Maintenance Services for the Shareplex Software are available 24X7 For all other Software Maintenance Services are available during standard support hours Business Hours as indicated on SupportLink Extended support may also be available for other Software f For all Software Quest s Maintenance Services shall be available via the Web email or telephone g During Business Hours Quest will respond within one 1 hour to a call from Licensee which reports a critical Software condition a Severity Level 1 Problem Licensee must use commercially reasonable efforts to provide Quest with the necessary remote access to facilitate the identification and resolution of a Severity Level 1 Problem Quest s ability to identify and resolve a Level 1 Problem may be delayed without such remote access h The initial Maintenance Period for Software developed by an entity which Quest has acquired or merged with may during the first year following the effective date of the acquisition or merger be governed by terms other than those in this Section 10 a g The applicable different terms if any shall be stated on Quest s Support Web site SupportLink at http www support quest com 3 3 Limited Warranty Quest warrants that for a period of thirty 30 days from the initial date of delivery i the media provided by Quest if any on which the So
16. ftware is recorded will be free from material defects in materials and workmanship under normal use and ii the operation of the Software as provided by Quest will substantially conform to the Documentation applicable to such Software THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF AND QUEST HEREBY DISCLAIMS ALL OTHER WARRANTIES WHETHER EXPRESS STATUTORY OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY TITLE NON INFRINGEMENT INTERFERENCE WITH QUIET ENJOYMENT SATISFACTORY QUALITY ACCURACY AND FITNESS FOR A PARTICULAR PURPOSE Licensee must report in writing any breach of the foregoing warranties to Quest during the warranty period Licensee s exclusive remedy and Quest s sole obligation for any such breach of warranty shall be for Quest to replace defective media or to correct or provide a workaround for reproducible errors that cause a breach of the warranty within a reasonable time considering the severity of the error and its effect on Licensee or at Quest s option refund the license fees paid for the nonconforming Software upon return of such Software to Quest and termination of the related license hereunder 3 4 Usage Verification At Quest s request but not more frequently than annually Licensee shall furnish Quest with a document signed by Licensee s authorized representative verifying Licensee s usage of the Software Licensee will permit Quest to review Licensee s deploym
17. he first Download button to download the MSI installer for the agent click the second Download button to download command file for the agent run the install command file from the location that you downloaded to click Next gt in the Deployment Management Wizard click Finish Tools menu from the main FLDN Web Console menu bar Foglight for NET Visual Studio Plug in Identify the Developer Workstation A Developer Workstation is a computer that is used by a programmer to develop NET applications Microsoft Visual Studio must be installed on this machine as the programmer s development platform If you are unsure about which computer is your Installation Developer Workstation please review the Foglight for Net Architecture section of this document From the Developer Workstation open a web browser and browse to FLDN Web Console on the Management System at http managementsystem companyname com port FLDN Ensure that you can open FLDN Web Console e open a browser to FLDN Web Console from the developer s machine with the Visual Studio project a click Next gt click Finish open Tools menu from the main FLDN Web Console menu bar select the Deployment menu item wait for the Deployment Wizard to open select Download the Quest Foglight for Net VS Plug in click the Download button to download the MSI installer for the Visual Studio Plug in run the MSI installer f
18. n the Database subfolder of the FLDN Web Console root folder Open the FLDN Web Console configuration file Find the lt userdata gt section Comment out or remove DataSourcePath key Uncomment the connectionString key Set proper settings for connection string Typical required settings are server name login and password Example Before lt userdata gt lt add key DataSourcePath value Database FLDN mdb gt lt lt add key connectionString value Provider SQLOLEDB network dbmssocn Server localhost database FLDNManager uid pwd gt gt lt userdata gt After lt userdata gt lt l lt add key DataSourcePath value Database FLDN mdb gt a lt add key connectionString value Provider SQLOLEDB network dbmssocn Server localhost database FLDNManager uid pwd gt lt userdata gt e Run the Database DBInit exe utility This utility will check connection to the database write errors to the output and to the event log in case of problems and initialize database with default values needed for correct functionality After Installing Review the User Manual After completing the installation please take the time to review the User Manual in order to familiarize yourself with some of the finer details of Quest Foglight for Net The User Manual is available on your Management System where you installed Management Server via DI Start Programs L Quest Quest Foglight for
19. nance During any Maintenance Period and for the applicable fees Quest shall make available to Licensee the Maintenance Services as listed in this Section 3 2 The Maintenance Period is a twelve 12 month period The first Maintenance Period begins on the date of the first invoice for the Software and ends twelve 12 months thereafter Each Maintenance Period shall automatically renew for another twelve 12 months unless the renewal has been cancelled by either party giving written notice at least sixty 60 days prior to the first day of the renewal Maintenance Period Maintenance fees shall be due in advance of renewal Maintenance Services consist of the following a Quest shall make available to Licensee new versions and releases of the Software including Software corrections enhancements and upgrades if and when Quest makes them generally available without charge as part of Maintenance Services for the Software b Quest shall respond to unlimited communications from Licensee that report Software failures not previously reported to Quest by Licensee c Quest shall respond to unlimited communications from Licensee s Technical Coordinators that request consultation on the operational technical aspects of the Software provided that Quest shall have the right to limit such responses if Quest determines in its sole reasonable discretion that on site consultation at Quest s then current rate is required d Licensee shall have acc
20. nd event consumers Management Console The Management Console provides a convenient way to configure monitored applications in Foglight for Net It allows system administrators to add applications to select either performance or event monitoring and to set thresholds and other options Your Management System Your Management System is the system where you installed your event gathering and visualization software Foglight for NET Web Console Foglight for NET Web Console Foglight for NET Web Console is a centralized event Management System for enterprise monitoring With inputs from FLDN Exception Monitor Foglight for NET Performance Monitor Windows Event Log and instrumentation Foglight for NET Web Console allows data center personnel to monitor deployed NET applications for slowdowns faults and failures and immediately pinpoints the source of the problem It provides problem diagnosis down to the source code level without developers having to alter the code Foglight for NET Web Console supports a rich event notification infrastructure that allows integration with operations Management Systems such as Microsoft Operating Manager Tivoli BMC and HP OpenView The Developer s Workstation Foglight for NET Visual Studio Plug in Quest Foglight for Net Visual Studio Plug in installs onto a developer s workstation and provides easy integration between Foglight for NET Web Console and Microsoft Visual Studio To use a develop
21. nsole location such as machinename mycompany com You may also enter a port number for in the case of a non default installation by following the format machinename mycompany com port Click Next e Ready to Install the Program Setup now has enough information to install the files onto the machine Click the Install button e Installing Quest Foglight for NET Web Console Wait for the files to install e InstallShield Wizard Completed Click Finish to close the installation wizard e Make sure that you can open FLDN Web Console via Start L Programs _ Quest L Quest Foglight for Net _ Foglight for NET Web Console Installing the Foglight for NET Server Agent Identify the Monitored System Monitored Systems are the computers where the NET applications you wish to monitor reside Be careful not to confuse the Monitored System with the Management System If you are unsure about which computer is your Monitored System please review Foglight for Net Architecture section of this document Manual and Remote Installations Decide whether to manually install the agents from the remote Monitored Systems or whether to deploy agents to multiple remote Monitored Systems silently via a remote deployment tool such as SMS Manual Installation From the Monitored System open a web browser and browse to FLDN Web Console on the Management System at http managementsystem companyname com port FLD
22. nt System The Management System is the machine where you collect and view all events generated from your various Monitored Systems e Unzip the files onto the Management System Installing Foglight for NET Management Server Foglight for NET Management Server installs as a virtual directory on your Management System and receives events gathered by the FLDN Server Agents e Double click FLDN Web Console msi installer file to launch the FLDN Web Console Installer e Welcome The Quest Foglight for Net FLDN Web Console Setup prepares the Install Shield Wizard which will guide you through the FLDN Web Console installation process Click Next to proceed with the installation e License Agreement Read and accept the license agreement Click Next e Customer Information The Customer Information window allows you enter your user and organization name and to restrict application access if desired Enter your user name and organization name Select whether anyone other than the user you indicated can access this application Click Next e Destination Folder By default the files will be unpacked to drivej Program Files Quest Foglight for NET ManagementServer You may select to install the files to a different destination folder If you wish to install the files to a different folder click the Change button and browse to the desired folder Click Next e FLDN Web Console Configuration Specify the DNS host name of the FLDN Web Co
23. ows 2000 Server Windows 2000 Advanced Server Windows 2000 Professional Windows XP Professional Windows Server 2003 Standard Edition Windows Server 2003 Enterprise Edition or Windows Server 2003 Web Edition operating system e Supported Frameworks NET Framework Redistributable Package version 1 1 and 2 0 If using the 1 1 framework you must also have the Microsoft NET Framework 1 1 Service Pack 1 or one of the following hotfixes from Microsoft a For Windows 2000 NET Framework Hotfix KB840861 and NET Framework Hotfix KB840512 Ask Quest Technical Support about obtaining these hotfixes b For Windows 2003 NET Framework Hotfix KB840861 and NET Framework Hotfix KB840512 Ask Quest Technical Support about obtaining these hotfixes Foglight for _NET Web Console The Foglight for NET Web Console component runs on the Management System the server that will report the collected exception and performance issues and requires e Operating System Windows 2000 Server Windows 2000 Advanced Server Windows 2000 Professional Windows XP Professional Windows Server 2003 Standard Edition Windows Server 2003 Enterprise Edition or Windows Server 2003 Web Edition operating system e Server IIS 5 0 or IIS 6 0 Supported Frameworks NET Framework Redistributable Package version 1 1 and 2 0 e Browser Internet Explorer 6 0 Visual Studio Plug in The Visual Studio Plug in runs on a Developer Workstation the computer a Developer uses when cr
24. re or services then such taxes shall be billed to and paid by Licensee This section does not apply to taxes based on Quest s income 1 13 General This Agreement will be construed under the laws of the State of California without giving effect to any conflict of laws principles that would require the application of laws of a different state The U N Convention of Contracts for the Sale of International Goods shall not apply In the event there is a dispute concerning the subject matter of this Agreement the proper venue shall be the County of Orange State of California United States of America Each party hereby waives opposition to jurisdiction in such court Service of process can be done in accordance with the governing law of the Agreement Performance of any obligation required by a party hereunder may be waived only by a written waiver signed by the other party which waiver shall be effective only with respect to the specific obligation described therein If any provision of this Agreement shall be held by a court of competent jurisdiction to be contrary to law that provision will be enforced to the maximum extent permissible and the remaining provisions of this Agreement will remain in full force and effect Shipping if any shall be FOB Shipping Point SECTION 2 TRIAL EVALUATION TERMS AND CONDITIONS The provisions of this Section 2 shall apply to Software downloaded for temporary and or trial use 2 1 License Subject to Licensee s
25. rom the location that you downloaded to when the installation is completed click Next gt in the Deployment Management Wizard Configure Management Pack for use with Microsoft SQL Server 2000 By default the Quest Management Pack for NET will write all events to a Microsoft Access database For use ina production environment Quest recommends configuring the Management Pack to use a SQL Server database NOTICE For first time installations never change over to using SQL without first testing that you can receive and store events in the default MS Access database From your management server open the Management Server Configuration file You may edit the configuration file via Microsoft Visual Studio NET or by using a text editor DI Start Programs l Quest Quest Foglight for Net Foglight for NET Configuration Management Server Configuration You may edit the configuration file via Microsoft Visual Studio NET or by using a text editor The first step to prepare your environment is to identify the server on which you will install the FLDN Web Console database Once this is determined create and configure the database Following are the steps for configuring FLDN Web Console to use with Microsoft SQL Server 2000 e Install Microsoft SQL Server 2000 on appropriate server Create a database named FLDN on Microsoft SQL Server 2000 Run the FLDN sql script in the created database The script is located i
26. rom your various Monitored Systems Foglight for NET Management Server installs as a virtual directory on Your Management System and receives events gathered by the Foglight for INET Server Agent It also allows you to view events and to route events to other event Management Systems such as MOM or to defect tracking systems e Developer s Workstation where event links allow you to view the actual line of defective source code via Microsoft Visual Studio NET The Foglight for NET Visual Studio Plug in allows you to use this functionality Your Monitored System Foglight for NET Server Agent Quest Foglight for Net Server Agent provides the following monitors e FLDN Exception Monitor collects exception information from NET applications e Foglight for NET Performance Monitor collects performance information from NET applications e FLDN Service collects events from the Windows Event Log and instrumentation The FLDN monitors attach to any NET application on the fly without any code modifications or recompilation of the monitored application The Foglight for NET Server Agent uses standard common language runtime CLR mechanisms so that it will have no behavioral effect on the monitored application FLDN Exception Monitor FLDN Exception Monitor captures all application exception events and reports all critical application and system error exceptions FLDN Exception Monitor filters out non critical exceptions at an early stage
27. ternal resource calls and raises an event if request times exceed predefined thresholds The performance event information appears in a tree structure where the root of the tree is the top level function of a monitored component and the leaves of the tree are calls to external systems If the monitored component is a web application the tree Root node is a page process request call If the monitored component is a web service the tree Root node is a web service function call Foglight for NET Performance Monitor also collects the runtime information about external system calls i e query strings and query parameters for SQL calls function names and function parameter values for web service calls Foglight for NET Performance Monitor collects and feeds the performance data into FLDN s event viewer Foglight for NET Web Console FLDN Service The FLDN Service is responsible for activating monitoring for Applications Web Services Executables Windows Services Event Logs and instrumentation FLDN Connector FLDN Connector routes events from the Foglight for NET Server Agent to event consumers It consists of an event dispatcher and multiple adapters When Foglight for NET Performance Monitor or FLDN Exception Monitor catches an event it reports the event to the event dispatcher The event dispatcher routes the event to the appropriate consumer via connector adapters which are responsible for communications between the event dispatcher a
28. tware as defined below 1 1 Software and Documentation For the purpose of this Agreement the licensed computer software program s downloaded and or installed pursuant to this Agreement will be referred to as the Software Documentation for purposes of this Agreement shall mean the published and generally available user manuals and documentation that Quest delivers with the Software 1 2 Restrictions Quest reserves any and all rights implied or otherwise which are not expressly granted to Licensee hereunder and retains all rights title and interest in and to the Software Licensee agrees that it has no right whatsoever to modify the Software or any portion thereof in any manner Licensee may not reverse engineer decompile disassemble modify adapt rent lease loan create or prepare derivative works based upon the Software or any part thereof Licensee may not use the Software as a managed service provider as an application service provider to perform consulting or training services for a third party or in any commercial time share arrangement Licensee may not resell the Software licensed hereunder Licensee may not assign the Software to a third party for use in managing Licensee s environment without the prior written consent of Quest 1 3 Export Law Assurances Licensee agrees to comply with all applicable export control laws rules regulations restrictions and national security controls of the United States and other applicable
29. with minimal performance impact to the monitored software FLDN defines critical errors as being those that lead to a monitored component s failure For ASP NET applications a critical exception results in the user seeing either the standard or a custom error page For web services critical exceptions are those that ASP NET serializes into valid SOAP messages on the server side and deserializes to SoapExceptions on the ASP NET client FLDN Exception Monitor collects runtime information about the call stack function parameters local variables and object variables FLDN Exception Monitor collects and feeds the exception data into FLDN s event viewer Foglight for NET Web Console where users can correlate exceptions to the offending line of source code Foglight for NET Performance Monitor Foglight for NET Performance Monitor measures application performance so that you can quickly identify and quantify performance problems in a production environment and effectively prioritize your problem resolution efforts Foglight for NET Performance Monitor allows you to monitor the performance of your application at runtime without modifying your code and to capture resource specific performance data Foglight for NET Performance Monitor collects performance information about the communications of monitored components with external systems such as SQL servers Web Services TCP IP servers OLE DB providers and others It tracks request times for ex
30. without Quest s consent shall be null and void 1 7 Injunctive Relief Licensee hereby expressly agrees that Quest in addition to any other rights or remedies which Quest may possess shall be entitled to injunctive and other equitable relief without having to post bond or other security to prevent a material breach or continuing material breach of this Agreement 1 8 Software Supplied to the Government The Software is a commercial item under FAR 12 201 Consistent with FAR section 12 212 and DFARS section 227 7202 any use modification reproduction release performance display disclosure or distribution of the Software or Documentation by the U S government shall be governed solely by the terms of this Agreement and shall be prohibited except to the extent expressly permitted herein 1 9 Survival Sections 1 2 1 4 1 5 1 10 1 12 1 13 and 3 4 shall survive termination of this Agreement for any reason whatsoever 1 10 Warranties THE LIMITED WARRANTIES AS DESCRIBED IN SECTION 2 2 AND SECTION 3 3 OF THIS AGREEMENT ARE THE ONLY WARRANTIES PROVIDED BY QUEST AND ITS LICENSORS WHO EXPRESSLY DISCLAIM ALL OTHER WARRANTIES EXPRESS STATUTORY OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY TITLE NON INFRINGEMENT INTERFERENCE WITH QUIET ENJOYMENT SATISFACTORY QUALITY ACCURACY AND FITNESS FOR A PARTICULAR PURPOSE 1 11 Termination This Agreement or an individual license granted hereunder may be terminated
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