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criteria document – tco certified smartphones 2

1. 40 A 6 6 1 Material coding of DIASUCS ER EP p ER IP REOR IER ERO Riesig 40 A 6 6 2 LAKE DACK T m nie 42 A 6 6 3 Preparation for recycling of product packaging material eee 44 A 7 SOCIALLY RESPONSIBLE MANUFACTURING u csscccssssececssscccessscccesscccceessccecsssecceesscsececsssesseses 47 A T SUPPLY CHAIN RESPONSIBIL Vacio hate 48 A 7 2 SENIOR MANAGEMENT REPRESENTATIVE ccsccecesssscecssscececsececsessececseseeceseeeeceesaeeeceneeeeessesesseaeeesseaeeess 51 A3 CONFLICT MINERALS ansias aia 53 R REFERENCES wsississsssssssscsssessssesscssscossvnccosessussobsecsersbscteocsvssisveesessossboessescesseeesssvdsvonseessscesseseecedsvinecossssessoseeses 55 B TEST METHODS AND CLARIFICATIONS sccsssssscssssscccsssccsssssccesssscccsssccscesseccsessnsccsessscecsssasscessnecs 58 B 0 GENERAL TEST CONDITIONS iisscsssssscsssssssssisssecssssvscasccssesseasevessasseesssoscssssdaccnsessesseseassssssssseassoseuecsesescss 58 B 0 11 DEFINITION OFATESTOBIE Ti A a SPA A eee ae 58 B 0 2 REQUIRED TEST OBJECT INFORMATION ccsssessecececeesensececececsessaesecececeeseaeaeeeeeceesesaeaeseesceeseeaeeeeeeeeeeneea 58 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 2 93 Ito DEVELOPMENT B 0 3 CONDITIONS FOR THE EQUIPMENT UNDER TEST ccsessscecececscsensscecececeeseneaeceecceesenseaececececsenseaeee
2. 17 Acs MATERIAL CHARACTERISTICS oi a te 17 A332 HEADSET 4 ai ii nao ads 19 AS ELECTRICAL SAFETY B 20 Ad ELECTRICAL SAFETY iaa aaa 20 A 6 ENVIRONMENT 21 A 6 1 PRODUCT DESCRIPTION Sui aos hee ete Rieti nee Nec 22 4 0 2 MANUFACTURING aos 25 A 6 2 1 Environmental management system certification eese esee eee nenne 25 AGS CLIMATE cta asian oa aes 27 A 6 3 1 Energy CONSUMPTION A M 27 A 6 4 HAZARDOUS SUBSTANCES ccsesccceessececssscececsceecsesaececsesaececaeeecsesaececsecaecessueeecsesaeeecseseeeeseueeeeseaeeecseaaeens 28 A 6 4 1 Cadmium Cd mercury Hg lead Pb and hexavalent chromium CrVI sess 28 A 6 4 2 Halogenated SUDSTANCES e oed Si ia E E E rai pi URN ELE ESA 30 A 6 4 3 Non halogenated substances eee e esee eene enne nennen trennen eren en eene teet nnne 32 A 6 4 4 Halogenated plastiCsua ssnet ete n ee pu sanpu sind ai ERIT ERU UNO EREA 34 4 6 4 5 PHINGI GIGS ad tirita 33 A 6 4 6 Hazardous substances in product packaging cooococcnocononcnnnnnnnnnnnnnnnnnncnna canon eterne 36 4 6 4 7 BOUECTIOS secti EHE iii 37 A 6 5 MATERIAL RESOURCE EFFICIENCY ies esent en nnn nr ente rr sene tens enne nn seen nnns n entren nnns erret 38 A 6 5 1 Lifetime extension opoe rair E E A E lt tped ae eaneanads 10ea Seuategy lt onat E IES 38 LUNO POE D
3. 64 B 2 0 7 AN TA T EE EEE 65 B 2 1 LUMINANCE CHARACTERISTICS isc s sscestesovenessnevessosleviscsssesscbestevenssonevoenoodeneseoesstocbrebsiesesebsvavsedeveoseeeti gt 66 B 2 1 1 Luminance aa 66 B 2 1 2 Luminance Ufo a 68 B 2 1 3 Greyscale GAMMA CUVE A 69 B 2 2 SCREEN COLOUR CHARACTERISTICS eeseeeseeeeeeeeneeeeeeneen nennen een eren rennen enne SEAE ESKES trennen nennen nennen 70 B 2 2 1 Correlated colour temperature CCT variation eese esee nennen entente nnne 70 B 2 2 2 Colour UNO MUNI inn 71 B 2 2 3 RGB SCS ia ri apo nes 73 B 3 WORKLOAD ERGONOMICS e ssesescossesoosossocoossecoossesoososeoosossecsossesossoseoesossecsossesossocesssosssesossesosssesssssse 75 B 3 MATERIAL CHARACTERISTICS iia ee 75 B 6 ENVERONMEN AA RT 76 B 6 0 GENERAL CLARIFICATION sopresa iia 76 B 6 0 1 Armut 76 B 6 1 PRODUCT DESCRIPTION sit eectesiesscssiec ie ete teet ees oes eepe er Fen e Ote ehe eee up ee ev eie suse ses E E REER 76 B 6 2 MANUFACTURING 4 ise secsiteeitesiesses eine te pee EAR Ub danes 77 B 6 2 1 Environmental management system certification eee eese eerte enne 77 A Cui 78 B 6 3 1 Energy consumption external power supply essere nennen een eene nnne 78 B 6 4 HAZARDOUS SUBSTANCES ssie ittettt tree people obe thee RR eee prae ree seu pea kit bees e PEE eb reb EE Eee ken a Eva peo Ee E
4. A TCO Development test facility will require to see a copy of the Smartphone s external power supply marking plate there The International Efficiency Protocol requirement for level V symbol is visible as proof of compliance Back to A 6 3 1 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 78 93 Ito DEVELOPMENT B 6 4 B 6 4 1 Hazardous substances Cadmium Cd mercury Hg lead Pb and hexavalent chromium CrVI Exemptions are according to EU Directive 2011 65 EU RoHS and the documents supporting the directive except that mercury in lamps is not permitted The maximum concentration values tolerated by weight in homogeneous materials for cadmium mercury lead and hexavalent chromium are according to EU Directive 2011 65 EU RoHS and the documents supporting the directive No exemption for mercury in lamps is allowed The limit value for batteries is 0 0005 for mercury 0 002 for cadmium and 0 004 lead per listed part according to EU Directive 2006 66 EC Back to A 6 4 1 B 6 4 2 Halogenated substances Mandate 1 The requirement applies to plastic parts in all assemblies and sub assemblies LCD panels are included in the requirement Exempted are printed wiring board laminates electronic components and all kinds of cable insulation Mandate 2 The requirement applies to the whole of the Tablet computer product including components parts and raw mat
5. e Code of conduct O O O The code of conduct shall be considered consistent with the ILO s eight Core Conventions art 32 in UN s Convention on the Rights of the Child the health and safety legislation in force in the country of manufacture and the labor law including rules on minimum wage and the social security protection in the manufacturing country The contents of the code of conduct shall have been adopted by the Board and addressed by management The code of conduct shall relate to the manufacturing of the specific product being certified e Supply chain being informed of the code of conduct O O Examples may be that the Brand Owner has translated the Code of Conduct into local languages This shows that the company has made efforts so that management and employees are able to be informed about the code s content in their own language Or the company has conducted training on the Code for employees and or management at production facilities Another common way to inform production facilities can be to have them fill out a questionnaire self assessment on compliance with the code 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 87 93 Ir DEVELOPMENT e Audit report reviews Central to the compliance options is the review of the factory audit report conducted by a third party Social Reviewer approved by TCO Development Audit reports sent for review
6. Accepted substances are considered the most sustainable alternatives which are possible for the industry to use also taking into consideration aspects such as availability and functionality Accepted substances are found on the TCO Development website under Accepted Substances list Applicability All Smartphones Clarification B 6 4 3 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 32 93 Ito DEVELOPMENT Mandate A 6 4 3 Non halogenated flame retardants used in plastic parts that weigh more than 5 grams shall be on the publically available Accepted Substance List for TCO Certified This means that the substance has been assessed by a licensed profiler according to GreenScreen and been assigned a benchmark score 2 2 The following acceptance decisions apply to substances given Benchmarks 4 3 2 1 or designated U undefined 4 Accepted Few concerns 3 Accepted Slight concern 2 Accepted Moderate concern 1 Not accepted High concern U Not accepted Unspecified All substances of a flame retardant mixture shall be accounted for Non accepted components shall not exceed concentration levels of 0 1 by weight of the flame retardant Exempted are printed wiring board laminates electronic components and all kinds of cable insulation A grace period for the above may be granted see B 6 4 3 for rules TCO Development will conduct spot checks
7. 67 93 Ir DEVELOPMENT B 2 1 2 B 2 1 2 1 B 2 1 2 2 B 2 1 2 3 B 2 1 2 4 B 2 1 2 5 Luminance uniformity Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e The entire active area of the screen shall be white and the Smartphone colour setting shall be RGB 255 255 255 Equipment Luminance meter Test method The luminance shall be measured orthogonally to the Smartphone screen plane at the 9 points indicated in Figure B 2 1 2 1 The luminance uniformity shall also be evaluated visually by the technician in order to find any dark or bright areas except from the 9 default positions If a significantly bright or dark area is found these measuring points shall also be measured and used to evaluate the luminance uniformity The conditions for luminance measurement in the corner positions and the distribution of other measurement points are illustrated in figure B 2 1 2 1 Figure B 2 1 2 1 Measurement positions for the measurement of luminance and colour uniformity Test evaluation The luminance uniformity shall be reported as the ratio between the highest and the lowest measured luminance values The result shall be presented to 2 decimal places Overall uncertainty lt 10 in luminance lt 0 1 unit in luminance uniformity See B 2 0 7 Back to A 2 1 2 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development
8. Ito DEVELOPMENT e Conflict free Tin Initiative CFT sources conflict free tin from the South Kivu province of DRC that implements the ITRI Tin Supply Chain Initiative 1TSC1 the due diligence and traceability system e The Public Private Alliance for Responsible Minerals Trade PPA is a multi sector and multi stakeholder initiative that provides funding and support to systems that trace and certify mineral supply chains in the DRC and Great Lakes Region http www resolv org site ppa e Other relevant in region initiative Initiatives not given in the list but prove active commitment to an initiative that aims at increasing legitimately sourced minerals Examples of other relevant initiatives that are approved Solutions for Hope SfH sources conflict free tantalum from the Katanga province of DRC incorporates the iTSCi process and CFS program The Certified Trading Chains initiative CTC is a program supported by the German government and certifies mines to defined performance standards e Member of the EICC amp GeSi Conflict Free Sourcing Initiative CFSI Members contribute to a number of tools and resources including the Conflict Minerals Reporting Template supporting in region sourcing schemes and the Conflict Free Smelter Program identification of Smelters and Refiners that source conflict free minerals 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 92
9. The meter shall be equipped with adjustable optics and always be focused on the measured area The luminance meter must incorporate a sufficiently long time constant of integration in order to ensure averaging of the pulsation of the light emitted by Smartphones The sensitivity shall be independent of the polarization of the measured light often referred to as fg error The luminance meter measuring field shall be one degree for all measurements except for the micro photometric luminance measurements see below 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 63 93 Ito DEVELOPMENT B 2 0 5 B 2 0 6 An automated instrument using collimating optics may be used for testing although the measurement area may differ somewhat from the area covered by the luminance meter The test facility shall verify that the area measured by the instrument has the correct size regardless of the instrument used e Spectro radiometer An instrument for the measurement of radiant flux as a function of wavelength shall be used A spectro radiometer for the measurement of light and colour is normally equipped with a microprocessor that makes it possible to obtain luminance and colour co ordinates directly from raw measurement data A spectro radiometer can replace the luminance meter when suitable The wavelength resolution shall be lt 4nm for attaining accurate colour measurements The sensitivity shall be
10. initiative shall be entered into the template and information on the initiative or website shall be submitted to the verifier and they will contact TCO Development in order to make a joint assessment before it can be accepted as an option Although unlikely any additional review fee entailed for an extra assessment will be charged to the applicant after receiving the applicant s consent When the application is satisfactory the verifier notes on the verification report the fulfilled options and the type of supporting documentation 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 93 93
11. 93 Ir DEVELOPMENT B 7 3 3 Back to A 7 3 The verification process At least one of the options in the mandate box shall be marked Every initiative the Brand is a participant in shall be provided The following shall occur before the verifier may issue a verification of compliance The template shall be completed by the responsible person at the brand owner company The brand shall complete the TCO Certified Conflict Mineral Questionnaire and submit it and any required supporting documents for review The verifier then assesses compliance and issues the verification report Supporting documents If the brand has a management system covering conflict minerals within its supply chain which it states are based on the OECD Due Diligence guidelines then a supporting document that outlines those due diligence measures shall be submitted Example of proof are o DueDiligence Roadmap Sustainability report or Conflict Mineral Report asserting the OECD five step framework o Linkto where information findings are posted on the brand s website The brand shall provide a copy of its conflict mineral policy and state where the information is made public If the brand is part of an in region initiative or the EICC CFSI then supporting documents or links to relevant websites shall be provided to the approved verifier in order for them to verify participation If the brand marks the option Other relevant initiative then the name of the
12. Brand owner The company or organization owning or controlling the brand name First tier manufacturing facility Manufacturing plant where the final assembly of the TCO Certified product is taking place Corrective action plan A list of actions and an associated timetable detailing the remedial process to address a specific problem Applicability The Brand owner Clarification B 7 1 References 49 and 50 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 48 93 Ir DEVELOPMENT Mandate A 7 1 By signing this mandate the Brand owner agrees to the 1 Commitment and agrees to conduct the 2 Structured work Additionally TCO Development requires that the Brand owner show 3 Proof of the commitment and the structured work by allowing random inspections by sharing audit reports and corrective action plans and by providing other documented proof described below 1 Commitment The Brand owner shall have a code of conduct that is considered consistent with the following in the manufacturing of TCO Certified products e ILO eight core conventions 29 87 98 100 105 111 138 and 182 e UN Convention on the Rights of the Child Article 32 e Relevant local and national Health amp Safety and Labour laws effective in the country of manufacture In situations with legal restrictions on the right to freedom of association and collective bargaining non management workers
13. Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 30 93 Ito DEVELOPMENT Mandate A 6 4 2 1 Plastic parts weighing more than 5 grams shall not contain flame retardants or plasticizers that contain halogenated substances Note This applies to plastic parts in all assemblies and sub assemblies Exempted are printed wiring board laminates electronic components and all kinds of cable insulation 2 The Smartphone shall not contain PBB PBDE and HBCDD Note This applies to components parts and raw materials in all assemblies and sub assemblies of the product e g batteries paint surface treatment plastics and electronic components Submit the following to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 31 93 Ir DEVELOPMENT A 6 4 3 Non halogenated substances Background The purpose of this mandate is to increase the knowledge of substances with regards to their
14. Development A copy of a verification report including all information in the table below from a verifier approved by TCO Development and a copy of the marking label 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 23 93 Ito DEVELOPMENT Product Declaration Brand name Brand Owner Type Model name Product Family name CO memi CN 00 Size and technology e g TN type External power supply Rating and Class Brand amp model name Battery Brand amp model name Technology e g Li ion rating amp characteristics Declared sustainability information Percentage of recycled plastic by weight of total weight of plastic parts Total weight of the product and power supply without packaging in Kg We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 24 93 Ir DEVELOPMENT A 6 2 A 6 2 1 Manufacturing Environmental management system certification Background A certified environmental management system shows that the company has chosen to work in a systematic way with constant improvement of the environmental performance of the company and its products A certified environmental management system i
15. Life Cycle Phase References 18 Mandate A 5 1 The Smartphone and the internal or external power supply supplies shall be certified in accordance with EN IEC 60 950 or EN IEC 60065 or EN 62368 1 Submit the following together with the application to TCO Development A copy of the CB certificate or a national certificate from a CB member NCB 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 20 93 Ir DEVELOPMENT A 6 Environment This section details the environmental criteria in TCO Certified which offer a unique integrated balance of environmental issues in the manufacturing use and end of life phases of the product The environmental criteria are divided into the following sections 1 Manufacturing criteria focusing on the manufacturing phase and environmental management 2 Climate energy consumption one of the most important issues in the environmental impact of IT products 3 Hazardous Substances heavy metals flame retardants plastics 4 Material resource efficiency factors to extend the life of the product and influence better use of material resources 5 End of life factors to stimulate recycling and minimize the impact of e waste Potential environmental effects are evident at each stage of the product life cycle The environmental criteria TCO Development has focused on in this document are those that we conside
16. Luminance characteristics Luminance level Background It shall be possible to set the luminance level according to the lighting conditions of the surroundings Poor luminance can lead to low contrast and consequently affect legibility and colour discrimination and thus lead to misinterpretations It shall be possible to set a sufficiently high luminance level with respect to the ambient lighting in order to present a comfortable viewing situation and to avoid eyestrain Definition Luminance being emitted from a particular area is a measure of the luminous intensity per unit area of light travelling in a given direction and falls within a given solid angle The unit of luminance is cd m Applicability All Smartphones Test procedure See B 2 1 1 References 1 2 18 22 28 and 32 Mandate A 2 1 1 The following conditions shall be fulfilled The maximum white uminance shall be 2200 cd m at 80 image loading The minimum white uminance shall be lt 100 cd m at 80 image loading Submit the following together with the application to TCO Development A copy of a test report and a verification report from a test facility approved by TCO Development 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 11 93 Ito DEVELOPMENT A 2 1 2 Luminance uniformity Background Image quality is badly affected by non uniform luminance When poor luminance unifor
17. Measurement position no u v 1 0 190 0 447 2 0 186 0 441 3 0 186 0 437 n 1 0 185 0 434 N 0 186 0 432 Largest difference 0 005 in this 0 015 in this example example e The largest u difference Au is 0 005 between 0 190 and 0 185 at measurement positions 1 and n 1 e The largest v difference Av is 0 015 between 0 447 and 0 432 at measurement positions and n e Since Av 0 015 is much larger than Au 0 005 the Av value shall be used for the calculation of Au v 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 71 93 Ir DEVELOPMENT The corresponding two pairs of u and v to be used for the calculation are thus the values found at position 1 and position n and thus become the values used for points A and B such that u 7 u A 0 190 and v i v a 0 447 for point A in this example and u a u g 0 186 and v a v g 0 432 for point B in this example Hence Au v 4 0 000016 0 000225 0 01552 which shall be reported as 0 016 B 2 2 2 5 Overall uncertainty lt 0 003 in u and v See B 2 0 7 Back to A 2 2 2 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 72 93 Ito DEVELOPMENT B 2 2 3 B 2 2 3 1 B 2 2 3 2 RGB settings Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e A TCO Certified Sma
18. The performance of the test object shall in all aspects be fully in accordance with the performance of the final product Required test object information The client shall specify Name s type designation s and manufacturer for all different exchangeable parts of the test object Operating system and version used Display resolution of the Smartphone display Display panel type e g LCD OLED Default viewing direction if any portrait or landscape If no direction is specified the default viewing testing direction shall be portrait mode Colour depth of the display Conditions for the equipment under test The Smartphone being tested shall be physically prepared for testing and shall be warmed up switched on and plugged into the mains supply for at least 15 min to stabilise the Smartphone at room temperature The Smartphone screen surface shall be clean when tested The Smartphone shall be tested in battery mode unless otherwise specified in the test procedure and may be recharged in between the tests if necessary The Smartphone shall be tested without load on any peripheral interface such as USB memory card slot headphones headsets or similar unless otherwise specified in the test procedure 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 58 93 Ito DEVELOPMENT B 0 4 B 0 5 B 0 6 Smartphone alignment for testing The Smartphone display front shall
19. a part of the screen during test This image shall be used for testing unless otherwise specified in the test procedure Figure B 0 8 1 The TCO Certified Smartphone default test image Procedure e The white area in the centre shall be 25 of the longer side of the screen and 30 of the shorter side The background colour shall be set to RGB 185 185 185 i e equal to 80 image loading An 18 step greyscale may be present to visually evaluate the setting of the display The greyscale will almost not affect the image loading as it contains both bright and dark areas 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 60 93 Ir DEVELOPMENT Test Luminance setting B 0 9 The test luminance of the Smartphone shall be a fixed luminance mode that is 150 cd m This setting must be with at least 15 of the 18 step greyscale visible If this is fulfilled the Smartphone may be tested in this mode This setting shall be written in the test report If no setting fulfils the requirement of 2150 cd m and 15 of the 18 step greyscales visible the testing is stopped and the engineer shall request a replacement sample Test report The test results are valid only for the presentation form s and configuration s tested If other configurations are accepted by the test facility based on the results of the tested ones it shall be clearly specified in the test report that these configuratio
20. alternative to traditional signature on test reports and declarations submitted as pdf files To approve a digital signature it is necessary to also submit a digital key to the verifier to facilitate identification Product description The A 6 1 template shall be completed with the requested information about the Smartphone This includes the display panel and external power supply The type key that includes an Asterisk for unidentified characters if any in the model name and panel identification name shall be submitted to the eco verifier Only two may be used in the model type key and each must include two or more options For the most up to date information about type keys see the appropriate product Application Process at www tcodevelopment com Back to A 6 1 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 76 93 Ito DEVELOPMENT B 6 2 B 6 2 1 Manufacturing Environmental management system certification The certificate shall be issued by a certification body that is accredited by an accreditation body covered by the International Accreditation Forum www iaf nu Multilateral Arrangement on Environmental Management Systems The applicant shall submit an ISO 14001 certificate or EMAS registration for every final assembly plant used to manufacture products certified according to TCO Certified For applicants submitting several applications it is sufficient to at
21. audit date of planned audit and type of audit Each factory shall have an audit date assigned to it All these audits may be first second or third party audits at least one of the audits shall be 3 party and have been conducted within 12 months from the date the list is submitted The list shall show that all factories have or will be audited once over a 3 year period 4 Submitting the annual third party audit report The Brand owner must submit one annual third party audit report carried out at a first tier manufacturing facility of TCO Certified smartphones for review by an approved Social Reviewer The audit report shall at least cover the criteria in A 7 1 of TCO Certified and be of equal quality as an EICC audit When possible the audit report shall be from a different first tier manufacturing facility than the previous years unless otherwise specified by TCO Development SA8000 If the first tier manufacturing facility is certified according to SA8000 then the third party audit report does not have to be reviewed by an approved Social Reviewer It is enough to send a copy of the SA8000 certificate to the Environmental Verifier and a copy of the audit report with the application to TCO Development 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 86 93 Ir DEVELOPMENT 5 Submitting the annual corrective action plan CAP if relevant The Brand owner must submit one corrective act
22. capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 45 93 Ito DEVELOPMENT DECLARATION FORM FOR TCO CERTIFIED SMARTPHONES 2 0 ENVIRONMENTAL REQUIREMENTS Brand owner By signing this Declaration Form the Company confirms that the Company has read and accepts to be bound by the below listed environmental requirements as stated in this criteria document The signature of this form is to be considered equal to a signature under each of the below listed individual mandates in this criteria document The text in this form is compressed to save space so please make sure to read the full explanation under each mandate Cross the boxes for the documents that have been attached to this form A 6 5 1 Lifetime extension A 6 6 2 Take back system 1 Product only sold on markets with WEEE legislation or similar 2 World wide product take back 3 One additional market lacking WEEE legislation where product take ack is offered Short description or reference of the above oc We hereby guarantee that the above mandate is fulfilled Date Declaration valid 1 year from date Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 46 93 Ito DEVELOPMENT A 7 Socially responsible manufacturing Shorter product cycles and growing demand for new technologies put increasing pressure
23. for at least three years from the time that production ceases Instructions on how to replace these parts shall be available to professionals upon request Submit the following to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the brand owner company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s or All products Signature Name and title in block capitals Date Declaration valid 1 year from date Brand Owner Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 39 93 Ir DEVELOPMENT A 6 6 A 6 6 1 End of life Material coding of plastics Background Prolonging the life of IT products by reuse is the best way to minimize their environmental impact But when this is no longer possible it is important to facilitate material recycling of the products Material coding of plastics aims at making the recycling of plastics easier so that the plastic can be used in new IT equipment Definitions Plastic parts are parts made mainly of plastics e g the housing Parts containing other materials in any significant amounts e g cables with metal conductors are not included in the defin
24. independent of the polarization of the measured light often referred to as fg error Measurement distance If possible all measurements shall be carried out through a point simulating the eye position of the operator This means 400mm Eyes are corrected for reading at a close range of 400 mm which could be considered as an absolute minimum viewing distance for comfortable viewing However even if the comfortable viewing distance should not be shorter than 400mm a measuring distance at a shorter distance for Smartphones in order to measure small objects or using a collimated automatic measurement system is acceptable as long as the measurement is made perpendicular to the screen surface and the measurement area is correct The instrument shall be focused on the presented test image for all measurements Independent of the luminance meter and spectroradiometer used and also the measuring distance the diameter of the measuring area on the screen shall be 1 10 of the screen diagonal The instrument shall be focused on the presented test image for all measurements Stray light Stray light may cause errors which can negatively affect measurement of luminance contrast and chromaticity coordinates It is therefore necessary to make an evaluation of stray light influence for the different measurement procedures described in this document If it is verified that stray light affects the measurement result it is necessary to take actions to elimi
25. iso org e ITU International Telcommunication Union www itu int home index html e SMTPE Society of Motion Picture Television Engineers www smtpe org e VESA Video Electronics Standards Association www vesa org 1 CIE Publication 69 1987 Methods of characterizing illuminance meters and luminance meters performance characteristics and specifications 2 Flat Panel Display Measurements Standard M Version 2 0 VESA Video Electronics Standards Association Display Metrology Committee June 1 2001 CA 95035 Milpitas http www w3 org Graphics Color sRGB html SMPTE RP 145 1994 SMPTE C Colour Monitor Colourimetry 5 IARC Monograph Volume 58 International Agency for Research on Cancer 1993 Retrieved 18 September 2008 6 International Programme On Chemical Safety 1990 Beryllium ENVIRONMENTAL HEALTH CRITERIA 106 World Health Organization Retrieved 10 April 2011 7 GovTrack us H R 4040 110th Congress 2007 Consumer Product Safety Improvement Act of 2008 GovTrack us database of federal legislation Retrieved 14 August 2009 8 CIE Publication 15 2 1986 Colourimetry p 11 p 27 28 and p 53 54 table 1 3 9 IEC 61966 2 1 1999 10 Multimedia systems and equipment Colour measurement and management Part 2 1 Colour management Default RGB colour space sRGB 10 E B U Standard for chromaticity tolerances for studio monitors Tech 3213 E August 1975 11 ECHA Website Proposal for id
26. lead to other results Note All assessments and reassessments shall be conducted by licensed profilers 5 Full GreenScreen assessments per substance shall be submitted to TCO Development for final approval before the Accepted Substances List can be updated 6 Once a substance is added to the list and the verifier identifies them then they will issue the environmental verification to the applicant see above point 1 under If all flame retardants only include substances on the Accepted Substances List the procedure is as follows 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 81 93 Ir DEVELOPMENT Is the substance name and CAS number found on the TCO Development Accepted Substance List NO Contact TCO Development on whether it is neccessary to GS Benchmark the substance 4 Contact an authorised profiler y The profiler conducts a full assesement of the substance and assigns the BM y Submit the profiler s full assesement to TCO Development y Final decision by TCO Development before updating the Accepted Substance List NOT ACCEPTED Substances restricted ACCEPTED Environmental verifier due to low BM or too many data gaps issues compliance verification Flow chart B 6 4 3 1 The Compliance procedure B 6 4 3 2 Grace period Applicants signing mandate A 6 4 3 have the option to seek a grace period in order to give them time to assess f
27. legislation The mandate stipulates the minimum standards for Code of Conduct Inspection and Corrective Action engagement of the brand owners regarding the situation at their own and or their supplier s manufacturing facilities of TCO Certified products Background information SA8000 SA8000 is based on the UN Universal Declaration of Human Rights Convention on the Rights of the Child and various International Labour Organization ILO conventions SA8000 is a global social accountability standard for decent working conditions developed and overseen by Social Accountability International SAD SAI contracts with a global accreditation agency Social Accountability Accreditation Services SAAS that licences and oversees auditing organisations to award certification to employers that comply with SA8000 For more information visit http www sa intl org Electronic Industry Citizenship Coalition EICC The Electronic Industry Citizenship Coalition EICC is a group of companies working together to create a comprehensive set of tools and methods that support credible implementation of the Electronic Industry Code of Conduct The EICC Code of Conduct is at the core of member requirements and members are required to commit to it spread that commitment to their supply chains and undertake a range of assessment activities to ensure they are accountable to their commitment to the Code The EICC VAP Validated Audit Process is a factory audit fr
28. options 1 Separate printed document The TCO Certified Document is placed in the packaging and accompanies the product to the end user 2 In the user manual or a digital file The TCO Certified Document is placed in the user manual or a digital file and accompanies the product to the end user The TCO Certified Document shall be printed under a headline for TCO Certified This headline shall be visible in the table of contents of the user manual or digital file The TCO Document must be separated from other text portions of the user manual or digital file so that it is obvious that the TCO Document is not accountable for the content of any other texts 3 On the brand owner web site A direct link to the TCO Certified Document on the brand owner s web page is placed in the user manual or digital file and accompanies the product to the end user There shall be a headline for TCO Certified in the user manual or digital file This headline shall be visible in the table of contents With this headline there shall be a direct link to the TCO Certified document on the brand owner s website Also accepted are TCO logos or icons that redirect the visitor by a link to the TCO Certified Document 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 62 93 Ito DEVELOPMENT B 2 B 2 0 B 2 0 1 B 2 0 2 B 2 0 3 B 2 0 4 Visual ergonomics General test conditions for visual ergonomics Basic
29. shall not be older than 12 months It shall be authentic conducted by an auditor with the correct competence and cover the relevant manufacturing site e Corrective Action Plan CAP If there were findings during the factory inspection then a CAP remedial plan plus timelines and evidences for the findings shall be submitted for review together with the audit report This CAP will be evaluated for effectiveness by the Social Reviewer A judgement on the remedial effectiveness and a summary will be given in the Verification Report issued by the Social Reviewer e The approved Social Reviewer All supporting documentation shall be reviewed by a third party approved by TCO Development This reviewer shall not be the same person that conducted the factory audit The reviewer has the authority to review and verify the following types of documents o Code of conducts Communication of the code of conduct Audit reports CAPs SA8000 certificates audits Supporting documentation OOo00 0 After the review the Social Reviewer issues the Audit Report Verification document to the Brand owner or the applicant It is the final responsibility of the Brand owner to submit this document to TCO Development to show that they are aware of the situation at the factory and accept the report A verification report issued by the approved Social Reviewer is valid for 12 months from the date of the Brand owner s first issued TCO Certified certificate covering m
30. test requirements As described in section B 0 For all tests the Smartphone screen shall be clean Photometric test facility general requirements Photometric measurements shall be performed under darkroom conditions This means that measurement data shall in no way be affected by direct light from sources or light reflected from interiors equipment clothes etc The test facility shall have a routine for the control of the stray light level at the Smartphone screen see also B 2 0 6 Power supply and test room climate requirements for testing e AC mains voltage 230 VAC RMS tolerance lt 1 e AC mains frequency 50 Hz tolerance lt 2 e Test room temperature 23 3 C e Humidity 20 75 RH non condensing or other voltage and frequency combination specified by the client Photometric and spectrometric measurements Several instruments are to be used when carrying out measurements for visual ergonomics All instruments shall be recently calibrated and carry a calibration certificate from a certified testing facility The following instrument types are to be used for testing Luminance meter A luminance meter shall have a sufficiently good V A sensitivity Requirements for luminance meters are covered by CIE Publication 69 1987 Luminance meters of CIE Class L aboratory with a combined performance characteristic lt 3 shall be used and integrate luminance over a finite measuring field during a finite time
31. their customers the option to return used products for environmentally acceptable recycling methods in at least one market where the product is sold and where electronics take back regulation is not in practice at the date of application The following information shall be submitted to an approved verifier The information stated in the list below shall be submitted and the guarantee signed by the responsible person at the brand owner company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development The requirement can be fulfilled by one of the following options to be verified L1 1 Product only sold on markets with WEEE legislation or similar O 2 World wide product take back O 3 Take back is offered on one additional market where the product is sold and lacks WEEE legislation Name Of mais The brand owner shall also submit a short description to an approved eco verifier of the take back system or reference to the representative associated company or affiliate taking care of the take back system We hereby guarantee that the above mandate is fulfilled Product brand name Model name s or All products Signature Name and title in block capitals Date Declaration valid 1 year from date Brand Owner Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 4
32. www cis rit edu people faculty fairchild PDFs Bart pdf ISO 7779 2010 Acoustics Measurements of airborne noise emitted by computer and business equipment This international standard is based on ECMA 74 ISO 3741 2010 Acoustics Determination of sound power levels of noise sources using sound pressure Precision methods for reverberation rooms ISO 3744 2010 Acoustics Determination of sound power levels of noise sources using sound pressure Engineering method in an essentially free field condition over a reflecting plane ISO 3745 2003 Acoustics Determination of sound power levels of noise sources Precision methods for anechoic and semi anechoic rooms ISO 11201 2010 Acoustics Noise emitted by machinery and equipment Measurement of emission sound pressure levels at a work station and other specified positions Engineering method in an essentially free field over a reflecting plane ISO 9296 1998 Acoustics Declared noise emission values of computer and business equipment 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 56 93 Ito DEVELOPMENT 44 45 46 47 48 49 50 51 32 53 54 55 56 57 58 59 60 6l 62 63 64 65 66 Standard ECMA 74 8 edition Measurement of Airborne Noise Emitted by Information Technology and Telecommunications Equipment EN 60950 1 IEC 60950 1 Safety of information t
33. 15 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 3 93 Ir DEVELOPMENT B 7 3 1 General ClarifiCalions iii e etate o ete ees be int dote etai ec EET rise epe tetas eren dd B 7 3 2 Background information about the initiatives eese eterne eene nene B 7 3 3 The verification process oie itii aiii ee ind 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 4 93 Ir DEVELOPMENT Certification Support If you would like to certify your products and need support in understanding TCO Certified this criteria document and the certification process TCO Development s test and verification partners around the world are available to help clarify this document and assist you with certification in your native language For a list of accredited test and verification partners contact certification 9 tcodevelopment com or log onto www tcodevelopment com 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 5 93 Ito DEVELOPMENT Introduction TCO Certified is an international third party sustainability certification for IT products By choosing TCO Certified computers Smartphones and other devices businesses and organizations around the world are able to help meet environmental and social challenges associated with electronics Since the end of the 1980s TCO Development has advanced t
34. 2 Senior Management Representative General Clarifications The mandate underlines the importance for the Brand owner to appoint a senior management representative who irrespective of other responsibilities has the authority to ensure that the requirements of this mandate are met This aims to create an open and transparent dialogue between TCO Development and top management at the brand owner company SMR review The intention of the review of the SMR is to ensure that the SMR has the necessary authority and is working in a structured way in implementing the Brand owner s code of conduct The SMR may bring assistants to the review meeting if needed The following questions will be asked of the SMR 1 The SMR will be asked questions on how the communication of the Brand owner s code of conduct to first tier factories has been done See point of the self assessment questionnaire 2 The SMR will be asked questions about the Brand owner s audit schedule and about some of the audits that have been done These reports may be first second or third party audits 3 The SMR will be asked to show examples of progress for some corrective action plans 4 The SMR will be asked to fill in the self assessment questionnaire on proactive work point 2 19 by TCO Development B 7 2 2 1 prior to the review and explain in more detail the Brand owner s proactive work to implement their code of conduct during the review The SMR might be as
35. 3 93 Ito DEVELOPMENT A 6 6 3 Preparation for recycling of product packaging material Background Packaging constitutes a well known environmental problem and is regulated in many countries worldwide Packaging material has a short lifetime and generates large volumes of waste There are three main areas of concern hazardous substance content use of resources and transport volume Applicability All packaging material Applicability All packaging material Definition Brand owner is the company that owns the brand name visible on the product Mandate A 6 6 3 Non reusable packaging components weighing more than 5 grams shall be possible to separate into single material types without the use of tools Exempted is reusable packaging The following information shall be submitted to an approved verifier A written guarantee that the mandate above is fulfilled The guarantee shall be signed by the responsible person at the brand owner company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s or All products Signature Name and title in block capitals Date Declaration valid 1 year from date Brand Owner Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserv
36. 38 135 24 105 14 75 7 45 3 Overall uncertainty lt 10 in luminance See B 2 0 7 Back to A 2 1 3 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 69 93 Ir DEVELOPMENT B 2 2 B 2 2 1 B 2 2 1 1 B 2 2 1 2 B 2 2 1 3 B 2 2 1 4 B 2 2 1 5 Screen colour characteristics Correlated colour temperature CCT variation Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e ATCO Certified Smartphone default test image as shown in Figure B 0 8 1 shall be used for this measurement Equipment Spectro radiometer capable of presenting CIE u and v chromaticity co ordinates with at least three decimals Test method The spectral properties at the centre of the white test square shown in Figure B 0 8 1 shall be measured with a spectro radiometer The spectral data shall then be processed which is normally done directly in the instrument microprocessor to give chromaticity co ordinates In this case the CIE co ordinates u and v are needed for the test evaluation and are often presented directly by the spectro radiometer used Test evaluation The default CCT stated in the report shall be given in Kelvin K Overall uncertainty lt 0 003 in u and v See B 2 0 7 Back to A 2 2 1 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserve
37. A E 79 B 6 4 1 Cadmium Cd mercury Hg lead Pb and hexavalent chromium CrVI sess 79 B 6 4 2 Halogenated substances aissos nprs nena Renan Ran nren I ETE trennen retener nan encarnan 79 B 6 4 3 Non halogenated substances esee sees eene nennen nene etre rennen teen 80 B 6 4 5 AAA NN 83 B 6 4 6 Hazardous substances in product packaging esee eene rene eene nennen 63 B 6 5 MATERIAL RESOURCE EFFICIENCY eeeeeeeeeeeeeeeeeeenren nennen nennen rE nE PEETRE EEE EEE EERE REON enne 83 B 6 5 1 Lifetime EXTENSION iii iia 83 B66 011 E 84 B 6 6 1 Material coding of plastics eese eene enne nennen nennen eren een rennen tnnt 64 B 6 6 2 cda m st 64 B 7 SOCIALLY RESPONSIBLE MANUFACTURING eere seen sees etta setas ta toan asta s stas sense ta setas etas 85 B 7 SUPPLY CHAIN RESPONSIBILITY coincida 85 B 7 1 1 General ClarifICAONS nm 85 B 7 1 2 Dies oT TRU Rm 65 B 7 1 3 The verification DFOCOSS o ees trinidad seg assa ceo Ri 86 B 7 2 SENIOR MANAGEMENT REPRESENTATIVE cccococonconnconcnoncnnnnnnnnnnncnoconeco rene eene enne tere tere tere tren teen ne eterne enne 89 B 7 2 1 General Clarifications iine eco a ees qp po ctio tobe inp a cepe ruo ioo veste egeta ens 89 B 7 2 2 SURTE WA ER 89 B 753 CONFLICT MINERAUS sonia isu ges svnieseurscuadestsnnapiugevsnesveveceususvssegec sexton E SERN 91 20
38. AB All rights reserved 68 93 Ito DEVELOPMENT B 2 1 3 B 2 1 3 1 B 2 1 3 2 B 2 1 3 3 B 2 1 3 4 B 2 1 3 5 Greyscale gamma curve Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e A TCO Certified Smartphone default test image as shown in Figure B 0 8 1 shall be used for this measurement e The centre square area according to B 0 8 1 shall have each of the following RGB settings R G B 255 225 195 165 135 105 75 and 45 for each measurement Equipment Luminance meter or Spectroradiometer Test method The instrument shall be directed orthogonally towards the different test square centres at the measurement distance described in B 2 0 5 Measurement distance and area for each greyscale step specified above Change the greyscale of the square for each measurement Test evaluation The evaluation task is to convert each measured luminance into relative luminance where 100 corresponds to the white luminance in the centre of the displays and make a table corresponding to the example table below Each row in the table must show how the luminance is decreasing with darker grey levels Lmeasurea Shall be the percentage of the measured luminance for the grey level at that row in relation to the luminance measured at 255 white Table 1 Example of grey level table Grey level L ueasured 255 100 225 75 195 55 165
39. Ir DEVELOPMENT TCO Certified Smartphones 2 0 11 November 2015 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 1 75 Ito DEVELOPMENT Contents TCO Certified Smartphones CERTIFICATION SUPPORT rit s 5 INTRODUCTION HE c 6 SUSTAINABILITY IN ALL LIFE CYCLE PHASES seeseseseeeeee eene nennen nennen en renr innen eren tener erre n rennen reee nnne nnne nene 6 A CRITERIA 7 A 1 GENERAL INFORMA T IQ N eo ceo ee ee etoo o f sao re e etna To eed vo ce oed no de eo eva no po eaae E UE adeo co aa nae Po eee Uo peas et Ted osea eO 7 A 1 INFORMATION TO END USERS cricca ic eee E He ENT AE EE REESE ARE ERE RYE A EERE E dea 8 A 2 VISUAL ERGONOMICS E 10 A 2 1 LUMINANCE CHARACTERISTICS cccssccecssseececseccecsesaeeecseseeeecaeeecsesaececseceecessaeeecsesaeescseseeeeseeeecsesaeeesseeaeens 11 A 2 1 1 EWMINGNCE Tere diia 11 A 2 1 2 EUMINANCE UNO Mi Em 12 A 2 2 SCREEN COLOUR CHARACTERISTICS csssscceeseseeceessececeeseececsncecsesuececsnseececseeecsesaeeecseseeeessueeeeseaeeecseaaeess 14 A 2 2 1 Correlated colour temperature CCT variation eese eese eere nennen nennen nennen 14 A 2 2 2 Guidi So 15 4 2 2 3 RGB SENOS e n e teuer O ctii tas 16 A 3 WORKLOAD ERGONOMICS
40. Research Institute ITRI Tin Supply Chain Initiative O CFTI Contlict free Tin Initiative O PPA The Public Private Alliance for Responsible Minerals Trade O O CFSI EICC GeSi Conflict Free Sourcing Initiative Submit the following to an approved verifier 1 Thecompleted TCO Certified Conflict Minerals Questionnaire and supporting documents 2 A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the Brand owner company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Date Declaration valid 1 year from date Brand Owner Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 54 93 Ito DEVELOPMENT R References International standard organisations referred to in the reference list below and their Web sites e ASTM American Society for Testing and Materials http www astm org e CIE Commission Internationale de l Eclairage International Commission on Illumination www cie co at cie e DIN Deutsches Institut fiir Normung e V www2 din de e EBU European Broadcasting Union http www ebu ch tech_info html e IEC International Electrotechnical Commission www iec ch e ISO International Organization for Standardization http www
41. Tick the box of the option chosen If the applicant chooses option 1 Product only sold on markets with WEEE legislation or similar and signs the declaration the requirement is fulfilled If option 2 or 3 World wide product take back or One additional market lacking WEEE legislation where product take back is offered is chosen the declaration must be signed and the applicant must provide a short description of how the take back system on that market works This can also be done by giving a reference for example a link to a website to the representative associated company or affiliate taking care of the take back system on that market In case of option 3 the applicant must also provide the name of the market country where a take back system is provided TCO Development has no requirement on the take back system being free of charge It is important to point out that any recycling and waste export control legislation in countries where the applicant company operates must always be met Back to A 6 6 2 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 84 93 Ito DEVELOPMENT B 7 B 7 1 B 7 1 1 B 7 1 2 B 7 1 2 1 B 7 1 2 2 B 7 1 2 3 Socially Responsible Manufacturing Supply chain responsibility General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO International Labour Organization core conventions and local
42. al criteria in the manufacturing of TCO Certified products are met and who reports directly to top management e The contact details of the SMR shall be submitted and the SMR shall be available for dialogue in English with TCO Development throughout the validity of all the Brand owners certificates e To ensure that the SMR has the necessary authority and is working in a structured and proactive way implementing the code of conduct a review of the SMR shall be done every year according to B 7 2 2 Submit the following to an approved verifier 1 Name Title Telephone Number and Email Address of the SMR 2 A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the SMR at the Brand owner company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development Complete the table using block lettering Name Business title Telephone E mail We hereby guarantee that the above mandate is fulfilled Date Declaration valid 1 year from date Brand Owner Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 52 93 Ito DEVELOPMENT A 7 3 Conflict minerals Background The exploitation and trade of the natural resources Tantalum Tin Tungsten and Gold 3T G from conflict affected areas is commonly regarded as a majo
43. ale steps are visible At this maximum luminance test that the display has a luminance gt 200 cd m e To achieve the minimum luminance proceed as follows Adjust the controls for the display to achieve as low luminance as possible with an acceptable image quality The image quality is considered acceptable if at least 15 of the 18 grey scale steps are visible At this minimum luminance check that the display has a luminance lt 100 cd m e fitis difficult to visually determine if 15 of the 18 grey scale steps are visible then the display shall comply with the gamma curve criteria A 2 1 3 in the max and min luminance setting e When this test is completed the display shall be adjusted back to the test luminance setting as described under B 0 8 Allow the display to stabilize before other test measurements are made Equipment Luminance meter Test method The luminance at the centre of the white test area shall be measured with the luminance meter directed orthogonally to the test area as described in B 2 0 5 Test evaluation The measured luminance is the required value The luminance shall be reported with no decimal places The measured Luminance and display setting shall be noted in the test report The CCT in default setting shall also be noted Overall uncertainty lt 10 in luminance See B 2 0 7 Back to A 2 1 1 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved
44. amework for identifying risks and driving improvements and robust management systems for labour ethics health safety and environmental conditions in the supply chain It is a third party validated audit service that provides an independent audit of a supplier potential supplier and or a company s own facilities For more information visit http www eicc info Grace Period Brand owners signing mandate A 7 1 for the first time have the option to seek a 12 month grace period in order to give them time to improve their supply chain management systems On receiving this request TCO Development will conduct a risk assessment as to whether the brand can be given a grace of 12 months to show compliance If a grace period is not granted then the brand is required to make all required improvements and actions before a certificate can be issued to them After 12 months if an approved a grace period exceeds the due date then the verifier shall contact TCO Development and a course of action will be decided after talking first with the brand owner 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 85 93 Ito DEVELOPMENT B 7 1 3 B 7 1 3 1 The verification process Proof documentation to be submitted to verifier approved by TCO Development 1 Submitting the code of conduct The Brand owner shall submit a copy of their code of conduct signed on the document copy or declaration of ide
45. and require full disclosure of the flame retardants including CAS number used in the product to verify that the obligations according to this mandate are fulfilled Submit the following to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 33 93 Ir DEVELOPMENT A 6 4 4 Halogenated plastics Background PVC is by far the most common halogen containing plastic There are however other plastics that contain halogens in the plastic itself Halogens are problematic from both a health and environmental perspective throughout the product life cycle and should be phased out Definitions Plastic parts are parts made mainly of plastics e g the housing Parts containing other materials in any significant amounts e g cables with metal conductors are not included in the definition Printed wiring board laminate is a printed board that provides point to point connections but not printed components in a predetermined configur
46. andate A 7 1 The verification must be updated annually The list of approved Social Reviewers is found at www tcodevelopment com B 7 1 3 4 On site inspection initiated by TCO Development Spot checks TCO Development reserves the right to require full audit reports and conduct or commission on site inspections at first tier manufacturing facilities to verify that the Brand owner is fulfilling the obligations according to this mandate The planning of social audits will be done in cooperation with the Senior Management Representative appointed by the Brand owner Audits will be implemented by TCO Developments partner organisation for the actual geographic region Social audits initiated by TCO Development will be realized on a judgement sample basis in each case decided by and financed by TCO Development Results from the audits will be shared with audited factory both management and worker representatives and all the brand owners listed as using the audited factory in order to create a combined effort toward implementing the CAP For TCO Development the spot checks and all other submitted reports contain valuable information on social performance making it possible to translate findings into metrics and then measure improvement through code of conduct and audit methodology Back to A 7 1 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 88 93 Ito DEVELOPMENT B 7 2 B 7 2 1 B 7 2
47. ard subsequent versions 2 1 2 2 etc may be released However these are to be considered only as updates within the second version with improved precision of the mandates and test methods Citing from these criteria e g in procurement contracts is permitted provided that the source is disclosed and the extent of the quotation is consistent with sound copyright practice For further information please visit www tcodevelopment com TCO Development Stockholm November 2015 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 6 93 Ito DEVELOPMENT A A 1 Criteria General information This document contains requirements test methods and references for Smartphones for display sizes gt 3 to lt 6 The intended use of a Smartphone is portable computing and mobile communication Smartphone definition For the purpose of this document a Smartphone is an electronic device used for long range communication over a cellular network of specialized base stations known as cell sites It must also have functionality similar to a wireless portable computer that is primarily for battery mode usage and has a touch screen interface Connection to mains via an external power supply is considered to be mainly for battery charging purposes and an onscreen virtual keyboard or a digital pen is in place of a physical keyboard The criteria document setup The aim of this criteria documen
48. are problematic from both a health and environmental perspective throughout the product life cycle and should be phased out Applicability All Smartphones Clarification B 6 4 5 References 7 11 64 65 66 and 67 Mandate A 6 4 5 The Smartphone shall not contain Bis 2 ethylhexyl phthalate DEHP Butyl benzyl phthalate BBP Dibutyl phthalate DBP and Diisobutyl phthalate DIBP No parts of the product are exempted Also diisononyl phthalate DINP CAS no 28553 12 0 diisodecyl phthalate DIDP CAS no 26761 40 0 and di n octyl phthalate DNOP CAS no 117 84 0 Submit the following to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 35 93 Ir DEVELOPMENT A 6 4 6 Hazardous substances in product packaging Background Packaging constitutes a well known environmental problem and is regulated in many countries worldwide Packaging material has a short lifetime and generates large volumes of wast
49. ation on a common base Halogens are a group of five chemically related non metallic elements in the Periodic Table fluorine chlorine bromine iodine and astatine Applicability All Smartphones References 54 and 58 Mandate A 6 4 4 Plastic parts in the Smartphone weighing more than 5 grams shall not contain intentionally added halogens as a part of the polymer Note Printed wiring board laminates and all kinds of internal and external cable insulation are not considered to be part of plastic parts and are therefore not included in the mandate Submit the following to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 34 93 Ir DEVELOPMENT A 6 4 5 Phthalates Background Phthalates are substances mainly used as plasticizers The substances restricted in the mandate are listed as Substances of Very High Concern and are included in REACH Annex XIV classified as toxic to reproduction These substances
50. avy metals and brominated flame retardants This causes problems both in the use phase additives can leak from the plastic and accumulate in dust harming both our health and the environment and at end of life where uncontrolled recycling can cause the release of toxins such as dioxins and furans This criterion is harmonized with EU RoHS2 Directive 201 1 65 EU except that TCO Certified does not allow mercury in the display panel backlight As TCO Certified is a global label this also affects products sold outside the EU Applicability All Smartphones Life Cycle Phase a cul Clarification B 6 4 1 References 54 and 55 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 28 93 Ir DEVELOPMENT Mandate A 6 4 1 The Smartphone shall not contain cadmium mercury lead and hexavalent chromium Submit the following to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All
51. be aligned vertically through the centre point of the display front Instruments used for testing All instruments used for testing of a Smartphone shall be of good quality and validated by a recent test certificate from a certified testing facility Any necessary instrument calibration shall be done before the tests are performed Calibrations shall be traceable to national standards Settings of the Smartphone If present the standard controls of the Smartphone shall be used to configure and adjust the display e g brightness contrast If possible the Smartphone resolution shall be set to the native resolution and be used for all test parameters The measurement shall be taken with the Smartphone in default CCT If no default CCT is given or available the colour temperature presented by the recall function or equivalent function in the OSD On Screen Display If no OSD exists the default CCT on start up shall be used All measurements shall be taken with no adjustments made between the measurements if not otherwise specified in the test method An external control unit that is not a standard part of the Smartphone is not allowed The colour depth 6 or 8 bits per colour channel of the testing program shall be at least as high as for the sample tested The operating system most likely to be used by an end user should be used for testing All settings in the operating system shall be the default ones as delivered to the end use
52. ct s user manual guides Applicability All Smartphones Clarification B 3 1 References 12 13 and 14 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 17 93 Ir DEVELOPMENT Mandate A 3 1 The Smartphone shall not release nickel from the surfaces that come in contact with user s skin during normal use For the maximum value see B 3 1 Submit the following to the verifier at the test facility A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a test facility approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 18 93 Ito DEVELOPMENT A 3 2 Headset Background A headset provides hands free smartphone communication This has many benefits especially in call centers and other telephone intensive jobs and for anybody wishing to have both hands free during a telephone conversation It also reduces the emissions from the smartphone towards the head as it can be placed further away from the head while making a call Definition A headset is
53. d 70 93 Ito DEVELOPMENT B 2 2 2 B 2 2 2 1 B 2 2 2 2 B 2 2 2 3 B 2 2 2 4 Colour uniformity Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e The entire active area of the screen shall be white with the Smartphone s colour setting at RGB 255 255 255 Equipment Spectro radiometer with a capacity to present u and v co ordinates with at least 3 decimals Test method The colour uniformity shall be measured orthogonally to the Smartphone screen plane at 9 points as for Figure B 2 1 2 1 The colour uniformity shall also be evaluated visually by the technician in order to find those areas where the colour varies the most except from the 9 default positions The conditions for colour measurement in the corner positions and the distribution of other measurement points are illustrated in Figure B 2 1 2 1 Test evaluation Au v in accordance with the CIE 1976 uniform chromaticity scale diagram shall be calculated for each measured position using the formula Au y u u v v where A and B are the two points found to have the largest colour difference between them The largest difference in Au v value shall be reported The result shall be presented to 3 decimal places The evaluation procedure is exemplified below e Make a table of colour chromaticity values for each measured position 1 1
54. e There are three main areas of concern content of hazardous substances use of resources and transport volume Applicability All packaging material Clarification B 6 4 6 References 62 Mandate A 6 4 6 The packaging material shall not contain lead Pb cadmium Cd mercury Hg or hexavalent chromium Cr6 Plastic packaging material shall not contain organically bound halogens Submit the following to an approved verifier A written guarantee that the mandate above is fulfilled The guarantee shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 36 93 Ir DEVELOPMENT A 6 4 7 Batteries Background The widespread use of batteries has given rise to many environmental concerns such as toxic metal pollution as they may contain very high amounts of lead cadmium and mercury Used batteries also contribute to electronic waste In the United States the Mercury Containing and Rechargeable Battery Management Act of 1996 banned the sale of mercury containing batteries enacted uniform labeling
55. eceeeeenees 58 B 0 4 SMARTPHONE ALIGNMENT FOR TESTING 0 c cccsseesseeseeseeeeseeseceseceseceaecsaecaaecaeecaaseseseaeeseeeeseaeeeseenaeesaeenaes 59 B 0 5 INSTRUMENTS USED FOR TESTING csias noaei ai eRe AEE E E EEEE AEE E ERE a 59 B 0 6 SETTINGS OF THE SMARTPHONE occoccconcconcnnncnnnonnnonnnonn aaeei aa rea E E AEE EEEE E O Ea oaa EEEE SREE ai 59 B 0 7 TESTIMAGE TEST CHARACTER unio ini 60 B 0 8 TEST IMAGE AND TEST LUMINANCE SETTING cocooocconnconcnonnnnnnnnncnnoconoconecn een nono nono nran oran nan rn trennen teen neon anna 60 B 0 9 TESTREPORT usais iii ai 61 B 1 GENERAL INFORMATION cscssscssssssccscscscsscccscsescsssscssscesscssscsssssessseesscssncssocsscesscssscssscssssssssescesssens 62 B L TCO CERTIFIED DOCUMENT csicisct setea pestes caida iii 62 B 2 VISUAL ERGONOMICS sisscsssscsssossessacsesecessenseesosessessessosnsecssscecesssecasoososcasoassosssouscedssnasensssnesosacsonseasesnscenses 63 B 2 0 GENERAL TEST CONDITIONS FOR VISUAL ERGONOMICS cccccesseesecesecsseceeecaeecseeeseeseeeseeeeeeasenseeeaeeaeenaee 63 B 2 0 1 DUIS TRITUM 63 B 2 0 2 Photometric test facility general requirements eese eene een eene nennen 63 B 2 0 3 Power supply and test room climate requirements for testing eese 63 B 2 0 4 Photometric and spectrometric measurements eee eese ener eene 63 B 2 0 5 Meas rementalstances ca 64 B 2 0 6 Mun SC
56. echnology equipment including business equipment EMAS EU regulation no 761 2001 concerning the voluntary participation of industrial companies in the Union s environmental control and review structure ISO 14001 Environmental management systems Specification with guidance for use http www oecd org corporate mne mining htm Electronic Industry Citizenship Coalition EICC http www eicc info SA8000 http www sa intl org www energystar gov and http www energystar gov index cfm c partners pt_index International Efficiency Marking Protocol for External Power Supplies EU Directive 2006 66 EC on batteries and accumulators containing certain dangerous substances EU Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation concerning Registration Evaluation Authorisation and Restriction of Chemicals REACH EC 1907 2006 EU Directive 67 548 EEC on the approximation of laws regulations and administrative provisions relating to the classification packaging and labelling of dangerous substances EU Directive EC 1272 2008 on classification labelling and packaging of substances and mixtures The EU Green Paper Environmental questions concerning PVC KOM 2000 469 ISO 11469 2000 Plastics Generic identification and marking of plastics products ISO 1043 1 2 3 4 Plastics Symbols and abbreviated terms EU Directive 2002 96 EC on was
57. ed 44 93 Ito DEVELOPMENT DECLARATION FORM FOR TCO CERTIFIED SMARTPHONES 2 0 ENVIRONMENTAL REQUIREMENTS Applicant company By signing this Declaration Form the Company confirms that the Company has read and accepts to be bound by the below listed environmental requirements as stated in this criteria document The signature of this form is to be considered equal to a signature under each of the below listed individual mandates in this criteria document The text in this form is compressed to save space so please make sure to read the full explanation under each mandate Check the boxes for the documents that have been attached to this form A 1 1 TCO Certified Document A 6 1 Product description Completed product declaration form Copy of the marking label for Smartphone and external power supply nvironmental management system certification Addresses of manufacturing plants Valid EMAS certificate or ISO 14001 certificate A 6 4 1 Cadmium mercury lead and hexavalent chromium A 6 4 2 Halogenated substances A 6 4 3 Non halogenated substances A 6 4 4 Halogenated plastics A 6 4 5 Phthalates A 6 4 6 Hazardous substances in product packaging A 6 4 7 Batteries A 6 6 1 Material coding of plastics A 6 6 3 Preparation for recycling of product packaging material A 6 2 1 tri We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block
58. elivering solutions that benefit those involved in the responsible minerals trade in the DRC TCO Development considers participation in the following initiatives facilitates that goal It is TCO Developments opinion that the OECD Due Diligence Guidance for Responsible Supply Cain of Conflict Affected or High risk Areas is the most ambitious approach in the list e The OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict Affected and High Risk Areas the Guidance Brands require suppliers to disclose their sourcing origins of conflict minerals by using a questionnaire template such as the EICC Conflict Minerals Reporting Template or similar in order to prevent the potential use of conflict minerals e iTSCi ITRI represent tin producers and smelters This program is a supply chain initiative to verify and trace minerals from the mine to smelter traceability tagging Although full membership is focused on upstream companies Mining Smelters etc an Associate membership for downstream companies exists manufacturers etc Associate members contribute to the financing of the 1TSCi program and so keep informed of initiative activities specific mining sites whilst they support development in Africa For more information https www itri co uk index php option com_zoo amp view item amp Itemid 191 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 91 93
59. entification of Substances of Very High Concern 12 European Directive 94 27 EC of 15 December 2004 13 Commission Directive 2009 2 EC of 15 January 2009 14 REACH 1907 2006 15 Hunt R W G Measuring colour 3rd edition 1998 Kingsley Upon Thames Fountain Press 16 ISO TC130 WD 12646 p 5 Section 4 7 Chromaticity and luminance of the white and black points and tracking 17 ISO 3664 2009 Viewing conditions for graphic technology and photography p 9 Uniformity of screen luminance 18 EN 60950 IEC 60950 Safety of information technology equipment including business equipment one 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 55 93 Ir DEVELOPMENT 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 ISO 3664 2009 Viewing conditions for graphic technology and photography p 10 Monitor luminance ISO 9241 4 1998 Cor 1 2000 Barten P G J 1999 Contrast sensitivity of the human eye and its effects on image quality SPIE Optical Engineering Press Barten P G J 1999 Contrast sensitivity of the human eye and its effects on image quality SPIE Optical Engineering Press p 179 Barten P G J 1999 Contrast sensitivity of the human eye and its effects on image quality SPIE Optical Engineering Press p 179 181 Kokoschka S 1986 Visibility aspects of VDU
60. erials in all assemblies and sub assemblies e g batteries paint surface treatment plastics and electronic components Printed Wiring Boards are also included in the requirement HBCDD has been identified as a Substance of Very High Concern in accordance with EU REACH criteria The main application of HBCDD in EEE is as a flame retardant in HIPS plastic being used for closures and structural parts of different types of EEE TCO Development considers that the use of HBCDD in EEE is not deemed essential as technically suitable alternative substances and materials are available and already used extensively today Maximum concentration values tolerated for a restricted substance including decaBDE is 0 1 by weight in homogeneous materials Fluoroorganic additives used to modify the dripping behaviour of plastics in fire conditions or to improve the processing behaviour are exempted provided that they do not exceed 0 5 weight percent Back to A 6 4 2 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 79 93 Ito DEVELOPMENT B 6 4 3 Non halogenated substances Non halogenated flame retardants can be used in TCO Certified products once they receive an accepted benchmark TCO Development makes a list of accepted substances available on its website The Accepted Substances list is dynamic which allows new substances that have undergone a valid assessment to be added or for accepted subs
61. he sustainable development of IT products Today our international certification system TCO Certified makes it easier to choose sustainably designed and manufactured IT products such as displays computers smartphones and tablets TCO Certified is a third party certification Type 1 Eco Label according to ISO14024 Sustainability in all life cycle phases Electronics are associated with many different sustainability risks throughout the life cycle including manufacturing use and end of life phases Criteria in TCO Certified aim to address many of these challenges throughout the life cycle making it the most comprehensive third party certification for IT products For each criteria area in this document the relevant life cycle phase is indicated by the following icons Criteria Manufacturing phase Criteria use phase Criteria end of life phase Socially responsible manufacturing Climate ergonomics health and Reduction of hazardous content and environmental management safety extended product life and chemicals design for recycling system emissions With every major update we aim to enhance the criteria in line with technology innovation and sustainability challenges Updates are a result of dialog with key stakeholders such as purchasers users industry and subject matter experts This criteria document TCO Certified Smartphones 2 0 is the second version of TCO Development s certification of Smartphones Moving forw
62. headphones combined with a microphone or one headphone with a microphone Applicability All Smartphones designed for audio communication Mandate A 3 2 The Smartphone shall be delivered with a headset to be used for audio communication over the cellular network Submit the following to the verifier at the test facility A written guarantee that the FPD meets the above mandate The guarantee shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a test facility approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 19 93 Ito DEVELOPMENT A 5 A 5 1 Electrical Safety Electrical Safety Background Electrical safety concerns the electrical design of apparatus with respect to its electrical insulation and other arrangements that are intended to prevent accidents resulting from contact with live components and the risk of fire or explosion as a result of electrical flash over due to inadequate or faulty electrical insulation Applicability All Smartphones with built in power supplies as well as any separate power supply intended to be used together with the Smartphone
63. high quality which is supported by good warranties Another requirement is the availability of spare parts for a number of years once the product is taken out of production During this period products should if possible be repaired and not replaced Definitions Brand owner The company or organization owning or controlling the Brand Name Brand Name The name or sign including but not limited to a trademark or company name used to identify amongst users and customers the manufacturer or seller of a product Product Warranty is a period where the Brand owner offers to repair or replace broken products during a period of time at no charge Spare parts are those parts that have the potential to fail during normal use of the product Product parts whose life cycle usually exceeds the average usual life of the product need not be provisioned as spare parts When the cost for replacing a broken part e g panel exceeds the cost of replacing the whole product then that part need not be considered as a spare part under this mandate Applicability All Smartphones Life Cycle Phases Clarification B 6 5 1 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 38 93 Ir DEVELOPMENT Mandate A 6 5 1 1 The brand owner shall provide a product warranty for at least one year on all markets where the product is sold 2 The brand owner shall guarantee the availability of spare parts
64. human and environmental impacts and to drive a shift towards less hazardous alternatives These substances may be problematic in the manufacturing and end of life phase where workers or the environment can get exposed and can also migrate from the products during the use phase with unknown health effects as a result The mandate uses the hazard assessment and decision logic framework called GreenScreen for Safer Chemicals developed by the non profit organization Clean Production Action CPA The GreenScreen methodology can be used for identifying substances of high concern and safer alternatives The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals GHS OECD testing protocols and the European REACH Regulation The U S EPA s Design for Environment DfE Alternatives Assessment is also an important influence on the GreenScreen for Safer Chemicals Definitions Plastic parts are parts made mainly of plastics e g the housing Parts containing other materials in any significant amounts e g cables with metal conductors are not included in the definition Printed wiring board laminate 1s a printed board that provides point to point connections but not printed components in a predetermined configuration on a common base Licenced Profilers are organisations approved by CPA with the capacity to provide GreenScreen assessments
65. ion plan CAP for review for any non conformity found in the submitted audit report to an approved Social Reviewer SA8000 If the first tier manufacturing facility is certified according to SA8000 then the CAP does not have to be reviewed by an approved Social Reviewer It is enough to send a copy of the SA8000 certificate to the Environmental Verifier and a copy of the CAP with the application to TCO Development B 7 1 3 2 On site inspection initiated by the Brand owner Social revision In accordance with the compliance options under A 7 1 the Brand owner shall provide a third party conducted social audit and a CAP for any non conformities carried out at one of their first tier facilities producing TCO Certified products The following applies e The Brand owner may choose the third party Audit firm e Third party auditors used by the Brand owner to carry out the factory inspection and issue the report shall have documented experience of carrying out social auditing The auditor should have undergone the SA8000 Advanced Auditor Training or an equivalent training course e A third party is considered to be a person or body that is recognised as being independent of the parties involved as concerns the issue in question Parties involved are normally the Brand owner first party and purchaser second party B 7 1 3 3 Review of the proof documents The approved Social Reviewer will evaluate the documents according to the following principles
66. ition Printed wiring board laminate is a printed board that provides point to point connections but not printed components in a predetermined configuration on a common base Applicability All Smartphones Life Cycle Phase Clarification B 6 6 1 References 56 59 and 60 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 40 93 Ito DEVELOPMENT Mandate A 6 6 1 Plastic parts weighing more than 5 grams shall be material coded in accordance with ISO 11469 and ISO 1043 1 2 3 4 Exempted are printed wiring board laminates The following information shall be submitted to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company The following information shall be submitted with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 41 93 Ir DEVELOPMENT A 6 6 2 Take back system Background The amount of electronic waste in the world today is enormous and a growing environmental problem It is important that manufacturers provide mechani
67. ked to show supporting documentation for this The self assessment questionnaire does not have to be reviewed by a verifier approved by TCO Development It is sent directly to TCO Development prior to the SMR review The Questionnaire and Guidelines for the assessment are public and can be downloaded at www tcodevelopment com 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 89 93 Ito DEVELOPMENT B 7 2 2 1 As long as the SMR is able to show the relevant documents and explain the Brand owner s structured work to implement their code of conduct the review is accepted If the SMR is not able to get hold of necessary documents or if he she cannot explain about the Brand owner s structured work to implement their code of conduct the review is not accepted The review may be done through an online meeting However it is necessary that documents can be shared during or prior to the meeting and that the communication quality is adequate for full understanding If it is not possible to set up an online meeting that fulfils the requirements above or if the review does not give an acceptable result then TCO Development has the right to require the SMR to be reviewed by a third party auditor paid by the brand owner The report from this review is then sent to TCO Development TCO Development also has the right to require a face to face review of the SMR For this type of review TCO Deve
68. lame retardants used and substitute these if necessary The request for a grace period shall be sent to TCO Development together with a description on why a grace period is necessary and a timeline for the GreenScreen assessment and or substitution On receiving this request TCO Development will conduct a risk assessment as to whether the applicant can be given a grace period to show compliance If a grace period is not granted then the applicant is required to ensure that all used non halogenated flame retardants only include substances that are on the TCO Accepted Substances list before a certificate can be issued to them After the grace period if an approved a grace period exceeds the due date then the verifier shall contact TCO Development and a course of action will be decided after talking first with the applicant Back to A 6 4 3 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 82 93 Ito DEVELOPMENT B 6 4 5 Phthalates Maximum concentration values tolerated for a restricted substance is 0 1 by weight of any plasticised homogenous material Back to A 6 4 5 B 6 4 6 Hazardous substances in product packaging Limit values are according to Directive 94 62 EC on packaging and packaging waste Back to A 6 4 6 B 6 5 Material Resource Efficiency B 6 5 1 Lifetime extension That spare parts shall be available for three years from the time that production ceases is only ap
69. lopment will cover their own costs Self assessment questionnaire on proactive work The self assessment questionnaire is provided by TCO Development and is a set of questions covering such areas as the implementation of the Brand owner s code of conduct auditing and follow up of social criteria trade union rights and representation activities to avoid discrimination and create an open dialogue with suppliers The Brand owner SMR is responsible for answering all questions and providing documented proof of how it supports its suppliers in these areas Each answer is colour graded full Green partial Yellow or non Red compliance level In order to highlight the need for progressive improvement and level the commitment between different brands the questionnaire is required to be submitted annually during the SMR review However the self assessment questionnaire does not have to be reviewed by a verifier approved by TCO Development It is sent directly to TCO Development prior to the SMR review There is currently no minimum level required for the proactive work reported in the questionnaire point 2 19 in this generation of TCO Certified The data collected in the questionnaire on proactive work will be used to risk assess Brand owners for the spot check program In this program TCO Development make annual third party factory audits according to the code of conduct on a number of Brand owners first tier factories The questionnaire i
70. mity is visible 1t can locally affect the contrast and consequently the legibility of information on the display The areas of deviating luminance can have different sizes and cause varying contour sharpness Definition Luminance uniformity is the capacity of the display to maintain the same luminance level over the whole active screen area The luminance uniformity is defined as the ratio of maximum to minimum luminance within the fully active screen area Applicability All Smartphones Test procedure See 8 2 1 2 References 1 2 16 18 22 23 28 33 and 34 Mandate A 2 1 2 Luminance variation across the active screen the Lmax to Lmin ratio shall be lt 1 20 Submit the following together with the application to TCO Development A copy of a test report and a verification report from a test facility approved by TCO Development 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 12 93 Ir DEVELOPMENT A 2 1 3 Greyscale gamma curve Background A TCO Certified Smartphone shall be delivered with a sufficiently accurate calibrated gamma curve in default preset since it makes it easier to distinguish between different light levels in the display image A well tuned greyscale is the basis for accurate detail rendering of any imaging device The greyscale rendering is measured via a number of steps in a greyscale in the test image Each greyscale step regardless
71. must be permitted to freely elect their own worker representative s ILO Convention 135 and Recommendation 143 2 Structured work e The Brand owner shall ensure that routines are in place to implement and monitor their code of conduct in the manufacturing of TCO Certified products e Inthe final assembly factories the Brand owner shall ensure the implementation of their code of conduct through factory audits e Inthe final assembly factories and in the rest of the supply chain the Brand owner shall ensure that a corrective action plan is developed and fulfilled within reasonable time for all violations against their code of conduct that the Brand owner is made aware of Proof e TCO Development may conduct commission random factory inspections spot checks at any final assembly factory manufacturing TCO Certified products for the Brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement e TCO Development may also require seeing corrective action plans and auditing reports from factories further down the supply chain to ensure that corrective actions have been successfully implemented e TCO Development additionally requires the documentation below to be verified by a third party approved verifier 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 49 93 Ito DEVELOPMENT Submit the following to an ap
72. n See B 1 1 References The contract between TCO Development and the Applicant Brand owner 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 8 93 Ir DEVELOPMENT Mandate A 1 1 An information document called TCO Certified Document provided by TCO Development shall accompany the product to describe why these particular criteria have been chosen for the products within the TCO Certified program and what is expected to be achieved by them The document shall be written in English or the native language where the product is to be sold Examples of how the document can accompany the product As a separate printed document As a digital file or printed in the user manual As a direct link from the user manual or digital file to the document on the manufacturer s web site Submit the following to an approved verifier 1 Information on how the TCO Certified Document accompanies the product 2 A written guarantee that the above mandate is fulfilled The document shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a test facility approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartpho
73. nate the source of error Two possible ways to solve the problem are to equip the luminance meter with a well designed screening attachment a frustum or to use a black screening sheet at the Smartphone screen surface 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 64 93 Ito DEVELOPMENT B 2 0 7 Overall uncertainty The overall uncertainty of the test facility shall be calculated for each measurement procedure in this document and presented in the test report The uncertainty shall be within the required levels for each criterion All measurement uncertainties claimed for used instruments shall be referred to traceable calibration reports About combining overall uncertainty values during test measurements e Criteria are fulfilled without adding or subtracting the overall measurement uncertainty e Report the value shown on the instrument without adding or subtracting the overall measurement uncertainty e The overall measurement uncertainty of the test facility shall be printed in the test report together with the reported value e Fora test facility that has an overall measurement uncertainty higher than the one allowed by TCO Development for a certain criteria then the test report for that criteria is not valid for TCO certification and the test results will not be accepted by TCO Development 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All
74. ncludes external independent reviews Definitions Manufacturing plant Manufacturing facility where the final assembly of the TCO Certified product takes place Applicability Company or companies manufacturing the Smartphone Life Cycle Phase a gi Clarification B 6 2 1 References 45 and 46 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 25 93 Ir DEVELOPMENT Mandate A 6 2 1 Each manufacturing plant must be certified in accordance with ISO 14001 or EMAS registered If the product is manufactured by a third party it is this company that shall be certified or registered Submit the following to an approved verifier 1 A document showing the names and addresses of the manufacturing plants 2 Copy of the ISO 14001 certificate or EMAS registration from each manufacturing plant 3 A written guarantee that the certificate registration is valid and that the mandate above is fulfilled signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 26 93 It
75. nes 2 0 O 2015 Copyright TCO Development AB All rights reserved 9 93 Ir DEVELOPMENT A 2 Visual ergonomics Good visual ergonomics is a very important aspect of quality that can also have a direct effect on the health comfort and performance of the user Good ergonomics such as a high quality display image can also influence our productivity and extend the usable life of a product In this way ergonomic design can also offer sustainability benefits In developing criteria for visual ergonomics the possible health effects of various parameters have been taken into account Other features that characterise high quality displays have also been in focus when developing these criteria TCO Development used three main methodologies to determine suitable levels and test methods for the visual ergonomics criteria 1 Acceptable visual levels as determined by scientific research 2 Statistics from tests carried out in accordance with TCO Development ISO MPR regulations and from specialized VDU tests 3 Manufacturers knowledge and experience which is invaluable Manufacturers consumer groups and other organisations with interests in the visual ergonomics field have contributed a great deal of valuable information and ideas throughout the development process Life Cycle Phase 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 10 93 Ito DEVELOPMENT A 2 1 A 2 1 1
76. ns have not been tested The test report shall include the following information Any changes to the test methods The manufacturer brand name model type and serial number if available The panel brand full panel number if different panels are used for the product The mode s i e horizontal and vertical scan frequency and resolution used during the test and the aspect ratio The external power supply brand model number and class shall be stated The degree of uncertainty for each given measurement result The default or chosen display setting If present the setting of contrast brightness and CCT pre set used during the test Photographs of the product showing Front rear open panel a legible panel marking plate and the external power supply with legible marking plate 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 61 93 Tco B 1 B 1 1 Back to A 1 1 DEVELOPMENT General information TCO Certified Document The TCO Certified Document shall accompany the product as provided by TCO Development No editorial changes without TCO Development s consent are accepted The Document is available at www tcodevelopment com If the product that is to be TCO Certified is branded differently from the applicant name the applicant company signing the guarantee shall be sure that the brand owner agrees with the requirement Compliance is through one of the following
77. ntity by the SMR or higher ranking member of the company to an approved Social Reviewer If the Code of conduct has not changed since last time it was reviewed the brand does not have to send it again In this instance the SMR shall declare this SA8000 If the brand owners head office is certified according to SA8000 then the code of conduct does not have to be reviewed by the Social Reviewer It is enough to send a copy of the SA8000 certificate to the Environmental Verifier It is enough to send a copy of the SA8000 certificate to the verifier and the Code of conduct with the application to TCO Development 2 Submitting the proof of the supply chain being informed of the code of conduct The Brand owner shall submit a description on how their first tier manufacturing facilities of TCO Certified products are informed of their code of conduct for review by an approved Social Reviewer SA8000 If the brand owners head office is certified according to SA8000 then a description does not have to be reviewed by an approved Social Reviewer It is enough to send a copy of the SA8000 certificate to the Environmental Verifier and the description with the application to TCO Development 3 Submitting the annual factory list The Brand owner shall submit an annual list of all first tier manufacturing facilities of TCO Certified products to the Environmental Verifier and TCO Development The list shall show the factory name address date of conducted
78. o DEVELOPMENT A 6 3 A 6 3 1 Climate Energy consumption Background Energy is the single most important topic in the issue of climate change Energy efficient equipment is an important and effective way to fight climate change With an ever increasing volume of IT equipment in use the efficiency of each product is vital To reduce energy consumption from the Smartphone the external power supply shall comply with the International Efficiency Marking Protocol for External Power Supplies Applicability All external power supplies Life Cycle Phase Clarification B 6 3 1 References 32 Mandate A 6 3 1 The external power supply shall meet at least the International Efficiency Protocol requirement for level V Submit the following to the verifier at the test facility A copy of the marking label for the external power supply Submit the following together with the application to TCO Development A copy of the marking label for the external power supply 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 27 93 Ir DEVELOPMENT A 6 4 A 6 4 1 Hazardous substances Cadmium Cd mercury Hg lead Pb and hexavalent chromium CrVI Background The effects of cadmium mercury lead and hexavalent chromium are well documented as substances that are hazardous to both our health and the environment Electronic devices contain hazardous substances like he
79. of grey level shall have a relative luminance close to what is specified by common video standards sRGB and ITU Rec709 in order to give accurate rendering of the greyscale of the original image Definition Greyscale gamma curve is the capability of the imaging device to maintain the original greyscale luminance of a greyscale pattern at all tested greyscale levels Applicability All Smartphones Test procedure See B 2 1 3 References 11 12 13 and 14 Mandate A 2 1 3 The different grey scale luminance levels shall be within the Max and Min levels according to the table below where 100 means the luminance level measured for white RGB 255 255 255 Grey level Lsrcs 255 100 225 75 195 55 165 38 135 24 105 14 75 y 45 3 Submit the following together with the application to TCO Development A copy of a test report and a verification report from a test facility approved by TCO Development 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 13 93 Ito DEVELOPMENT A 2 2 A 2 2 1 Screen colour characteristics Correlated colour temperature CCT variation Background The colour of a white area in nature could be neutral warmer or colder dependent of e g the weather and lighting conditions This is called the colour temperature of the white The colour temperature of the display should be about the same as of the ambient lighting conditions Thi
80. of plastic except panels electronic components cables connectors PWBs insulating mylar sheets and labels This is primarily due to insufficient available alternatives This also means that the weight of these items is not included when calculating the total weight of the plastic in the product in this requirement Marking plate Marking label is the label that contains the product s electrical rating in terms of voltage frequency current and the manufacturer s name trademark or identification mark together with the manufacturer s model or type reference The label shall be in accordance with IEC 60 950 1 clause 1 7 1 Applicability All Smartphones and the equipment specified in requirement A 1 1 supplied with them Life Cycle Phases Clarification B 6 1 References 44 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 22 93 Ir DEVELOPMENT Mandate A 6 1 A product declaration shall be provided for the Smartphone The following information shall be verified by the third party facility and is printed by TCO Development on the certificate Submit the following to an approved verifier 1 The declaration below completed where applicable 2 A copy of the marking label for the Smartphone and any external power supply The information submitted shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO
81. on industry and its complex supply chain to deliver new devices faster and at a low cost The result is often inadequate working conditions at manufacturing facilities long working hours low wages and a lack of health and safety measures TCO Development aims for greater brand engagement throughout the supply chain by setting criteria and verification routines that create strict social policies toward suppliers as well as factory audit structures and an open dialog within the IT industry Life Cycle Phase s ga 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 47 93 Ito DEVELOPMENT A 7 1 Supply chain responsibility Background It is TCO Development s opinion that codes of conduct and factory audits are currently the tools that are most practical to help the majority of brands to work with socially responsible manufacturing in a structured way It is also TCO Development s opinion that these tools are improving the situation incrementally as long as they are used in the correct and committed way by the brand The contribution of TCO Certified is e TCO Certified defines a minimum level of the Brand owner s code of conduct e TCO Certified is a control system to ensure that the brand takes the responsibility and works in a structured way in accordance with their code of conduct e TCO Certified creates an incentive for Brand owners to work proactively Definitions
82. plicable to the production of the specific Tablet computer certified by the brand owner according to TCO Certified Regarding spare parts e Ifa part of a product is broken e g bezel or front glass the end user shall not need to replace the whole product only the broken part The broken part shall be possible to replace with an equivalent part this part does not have to be identical to the broken part e When the cost for replacing a broken part e g panel exceeds the cost of replacing the whole product then that part need not be considered as a spare part under this mandate Back to A 6 5 1 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 83 93 Ito DEVELOPMENT B 6 6 B 6 6 1 End of life Material coding of plastics If the amount of flame retardant exceeds 1 by weight the coding shall be complemented in accordance with ISO 1043 4 The requirements also apply to plastics in the LCD panel however labelling of the light guide may instead consist of the application of a label in close proximity for example PLASTIC LIGHT GUIDE plastic type s lt or gt PLASTIC LIGHT GUIDE plastic type s lt Labelling of Plate diffuser not thin plastic film diffuser shall follow the same rules as for the light guide The requirement does not cover other thin plastic films in the panel due to difficulties in labelling these Back to A 6 6 1 B 6 6 2 Take back system
83. proved verifier The Brand owner shall submit all of the following as proof of their commitment and structured work 1 The Brand owner shall submit their code of conduct which must be considered consistent with the criteria under 1 Commitment 2 The Brand owner shall annually submit proof that management and workers at all final assembly factories manufacturing TCO Certified products have been informed about the Brand owner s code of conduct 3 The Brand owner shall annually submit a list of all final assembly factories manufacturing TCO Certified products This list shall include the dates of the most recent social audits covering the Brand owner s code of conduct and the dates of planned audits for each factory The list shall show that all factories have or will be audited at least once over a 3 year period 4 The Brand owner shall annually submit for review one third party audit report from one final assembly factory manufacturing TCO Certified smartphones to demonstrate that the audits are conducted in a serious manner The audit report shall at least cover the criteria in A 7 1 of TCO Certified and be of equal quality as an EICC audit It shall not be more than 12 months old 5 The Brand owner shall submit a corrective action plan for all nonconformities against A 7 1 of TCO Certified found in the submitied third party factory audit The following information shall be submitted to an approved verifier e A written guaran
84. r most relevant to the product group They have also proved to be attainable in volume manufacturing and are verifiable Future criteria updates will likely focus on the manufacturing phase hazardous substances and climate issues Compliance with these criteria is verified by sending the requested information to a verifier approved by TCO Development Life Cycle Phases a g 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 21 93 Ir DEVELOPMENT A 6 1 Product description Background The aim of this product description is to provide third party verified information about the product The information is used by TCO Development to verify that the product complies with the criteria in TCO Certified The information is also provided on the certificate to buyers so that it helps them calculate the sustainability impact of the products and the benefit of buying products that fulfil TCO Certified Using the declared sustainability information a buyer can for example implement climate compensation or other sustainability related measures connected to the sustainability impact of the product This data is often used by organisations in their annual sustainability report or internal programs aimed at minimizing the environmental impact of IT Definition Recycled plastic is post consumer recycled plastic which has been used in products Plastic parts are all product parts made out
85. r or the default as it appears directly after the installation of the operating system unless otherwise specified in the criteria The easiest way to achieve this is to reset the phone prior to testing Any picture enhancement or energy saving sensors reacting on ambient light shall be turned off during testing 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 59 93 Ito DEVELOPMENT B 0 7 B 0 8 Test image test character e All test images can be found on TCO Development s home page www tcodevelopment com e A possibility is to use a testing program that shall consist of software commonly used for Smartphones The program shall be able to produce the text or graphics or pictures required for the test procedures e All parts of the tests for a test object shall be conducted using the same font character size correlated colour temperature resolution operating system and other settings of the Smartphone controls etc unless otherwise stated in the test procedure Test Image and Test Luminance setting The test image in Figure B 0 8 1 referred to as the TCO Certified Smartphone default test image has an 80 image loading The test image shall fill the whole usable screen that represents the full screen mode for photo viewing or movies If a toolbar always consumes a part of the screen during full screen photo viewing and movies then the toolbar may also consume
86. r source of conflict financing TCO Development supports the underlying goal of the EU conflict minerals measures and those contained in the Dodd Frank Act 1502 but believe it is also vital to support in region responsible sourcing programs in order to help suppliers meet these due diligence requirements maintain trade and develop mining that directly benefits the people whose livelihoods depend on a legitimate trade TCO Development now requires all Brand owners who use TCO Certified to address the issue of conflict minerals in their certified products in a progressive and proactive way Definitions Conflict minerals Tantalum Tin Tungsten and Gold 3T G DRC Democratic Republic of the Congo Applicability The Brand owner Clarification B 7 3 Reference 48 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 53 93 Ir DEVELOPMENT Mandate A 7 3 The Brand owner shall have a public conflict minerals policy and also indicate all the initiatives they are using funding It is TCO Developments opinion that the OECD Due Diligence Guidance for Responsible Supply Cain of Conflict Affected or High risk Areas is the most ambitious approach in the list At least one of the following options shall be marked O A Due Diligence process based on the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict Affected or High risk Areas Ll iTSCi International Tin
87. requirements for rechargeable batteries and required that rechargeable batteries be easily removable The Battery Directive of the European Union has similar requirements in addition to requiring increased recycling of batteries Note that restrictions on hazardous substances in batteries are covered by A 6 4 1 Hazardous substances Applicability All Smartphones References 54 Mandate A 6 4 7 Batteries shall be rechargeable and when necessary replaceable by the end user or a qualified professional The following information shall be submitted to an approved verifier A written guarantee that the above mandate is fulfilled The guarantee shall be signed by the responsible person at the applicant company Submit the following together with the application to TCO Development A copy of a verification report from a verifier approved by TCO Development We hereby guarantee that the above mandate is fulfilled Product brand name Model name s Signature Name and title in block capitals Date Company 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 37 93 Ito DEVELOPMENT A 6 5 A 6 5 1 Material Resource Efficiency Lifetime extension Background A longer product lifetime makes a significant positive contribution to more efficient resource use as well as the reduction of air and water pollution A pre condition for prolonged lifetime is that the product is of
88. rights reserved 29 93 Ir DEVELOPMENT A 6 4 2 Halogenated substances Background Halogenated flame retardants and plasticizers are often persistent can bio accumulate in living organisms and have been detected in both humans and the environment These substances are problematic in the manufacturing and end of life phases where workers or the environment can be exposed They can also migrate from the products during the use phase with unknown health effects as a result Definitions Plastic parts are parts made mainly of plastics e g the housing Parts containing other materials in any significant amounts e g cables with metal conductors are not included in the definition Printed wiring board laminate 1s a printed board that provides point to point connections but not printed components in a predetermined configuration on a common base Halogens are a group of five chemically related non metallic elements in the Periodic Table fluorine chlorine bromine iodine and astatine Polybrominated biphenyls PBB and Polybrominated diphenyl ethers PBDE are restricted in the RoHS directive 2002 95 EC due to the hazardous properties of these substances Hexabromocyclododecane HBCDD has been identified as a Substance of Very High Concern in accordance with EU REACH criteria due to PBT persistent bio accumulative toxic properties Applicability All Smartphones Clarification B 6 4 2 References 55 2015 11 11 TCO
89. rights reserved 65 93 Ito DEVELOPMENT B 2 1 B 2 1 1 B 2 1 1 1 Luminance characteristics Luminance level Preparation of the Smartphone for testing e All necessary preparations described in B 0 and B 2 0 shall be done e The TCO Certified Smartphone default test image with an 18 step greyscale as shown in Figure B 0 8 1 shall be used for luminance level measurement Figure B 2 1 1 Simulation of the measurement area yellow on the TCO Certified Smartphone default test image with the 18 step greyscale inserted Independent of the used luminance meter spectroradiometer and also the measuring distance the diameter of the measuring area on the screen shall be 1 10 of the screen diagonal The instrument shall be focused on the presented test image for all measurements e The test image shall be as Figure B 0 8 1 e The yellow circular area in the centre represents the measuring area of the luminance meter or spectroradiometer 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 66 93 Ir DEVELOPMENT B 2 1 1 2 B 2 1 1 3 B 2 1 1 4 B 2 1 1 5 The following evaluations shall be carried out orthogonally to the screen surface e To achieve the maximum luminance proceed as follows Adjust the controls for the display to achieve as high luminance as possible with an acceptable image quality The image quality is considered acceptable when at least 15 of the 18 greysc
90. rtphone default test image as shown in Figure B 0 8 1 shall be used for this measurement with the following modification The centre squares see B 2 0 5 shall be changed to have each of the following RGB settings 255 0 0 for red 0 255 0 for green 0 0 255 for blue Figure B 2 2 3 1 Test image for red with measurement area showing yellow The yellow circular area in the centre of the above picture represents the measuring area of the spectroradiometer and is not a part of the test image that shall be used The red area is changed to green and blue when these colours are measured If the test facility can prove in the test report that the display is insensitive to image loading it is ok to fill the whole screen with 100 red green and blue respectively OLED will be affected by image loading Equipment Spectro radiometer with a capacity to present u and v co ordinates with at least 3 decimals 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 73 93 Ito DEVELOPMENT B 2 2 3 3 Test method The instrument shall be directed orthogonally towards the different test square centres at the measurement distance and area described in B 2 0 5 Measure the chromaticity co ordinates at the centre of the square for each colour setting specified above Change the colour of the square for each measurement B 2 2 3 4 Test evaluation The recorded chromaticity co ordinates
91. s 1 Sign template A 6 4 3 and submit it to the approved environmental verifier When the verifier considers all environmental documentation is compliant they will issue an Environmental verification to the applicant If any flame retardant is used that contains a substance that is not on the Accepted Substances List then it will need to be added before approval can be given by the environmental verifier For this the procedure is as follows 1 Contact TCO Development directly to see if we have any additional information on the substance Reasons for the substance s absence can be that the substance has received benchmark 1 no assessment has been conducted or it has a benchmark score U unspecified due to many data gaps 2 IfTCO Development requires the substance to be benchmarked we recommend you contact your supplier and inform them that the substance will need a GreenScreen assessment by a licensed profiler The list of licensed profilers can be found on the CPA website at http www greenscreenchemicals org professionals profilers 3 A draft report per substance not flame retardant is assembled from the available information literature search structural similarity comparison expert judgment by the profiler 4 Itis the profiler that sets the benchmark score per relevant substance which is valid for 3 years Substances are assessed at 3 year intervals since mandates are revised and more data and new knowledge on the substance may
92. s also intended to measure the progress in the industry and to be used as a basis for future criteria development in this area The Questionnaire and Guidelines for the assessment are public and can be downloaded at www tcodevelopment com Back to A 7 2 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 90 93 Ito DEVELOPMENT B 7 3 B 7 3 1 B 7 3 2 Conflict minerals General Clarifications The mandate mainly focuses on the 3T G minerals which are being mined within the Democratic Republic of Congo DRC region and used in a wide range of computer products Once refined the origins of minerals are hard to trace therefore we are recommending the importance of participation with legitimate in region initiatives that directly benefit people in the conflict affected regions However since the number of participants for in region initiatives are low at this stage we also accept involvement in smelter refinery certification programs since they complement in region initiatives Also we approve brands that can satisfactorily provide proof that they have adopted the OECD Due diligence guidance since it provides a framework for brands to ensure that they respect human rights and do not directly or indirectly contribute to conflict Background information about the initiatives TCO Development is demanding brands address the conflict mineral concerns of the private and public sector while d
93. s in terms of contrast and luminance Behaviour and information technology vol 5 No 4 pp 309 333 Schenkman B and Kjelldahl L 1999 Preferred colour temperature on a colour screen Displays 20 73 81 Roberts A Eng B 1995 A method for the calculation of tolerances for display primary chromaticity coordinates Research and development Department Technical Resources The British Broadcasting Corporation www srgb com Wyszecki G Stiles W S 1982 Colour Science Concepts and methods quantitative data and formula Second Edition John Wiley amp Sons Inc Chapter 7 Visual thresholds pp 567 569 Wyszecki G Stiles W S 1982 Colour Science Concepts and methods quantitative data and formula Second Edition John Wiley amp Sons Inc Chapter 7 Visual thresholds pp 574 575 Le Grand Y 1957 Light colour and vision Chapman and Hall pp 278 279 Le Grand Y 1957 Light colour and vision Chapman and Hall Le Grand Y 1957 Light colour and vision Chapman and Hall p 119 Le Grand Y 1957 Light colour and vision Chapman and Hall Chapter 11 Luminance difference thresholds p 261 Le Grand Y 1957 Light colour and vision Chapman and Hall Chapter 11 Luminance difference thresholds Le Grand Y 1957 Light colour and vision Chapman and Hall Chapter 12 Colour difference thresholds p 279 Fairchild M D 1995 Considering the surround in device independent colour imaging
94. s makes it possible to more accurately evaluate the colour of an image on the display compared to real scenes or prints Normal daylight has a correlated colour temperature in the range 5000 10000 K Definition The correlated colour temperature CCT is the temperature of the Planckian radiator whose perceived colour most closely resembles that of a given stimulus at the same brightness and under specified viewing conditions It is expressed in kelvin K Applicability All Smartphones Test procedure see B 22 1 References 2 3 4 8 9 10 11 14 15 25 26 27 29 31 and 35 Mandate A 2 2 1 The default correlated colour temperature of the active display shall be in the range 5000K to 10000K Submit the following together with the application to TCO Development A copy of a test report and a verification report from a test facility approved by TCO Development 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 14 93 Ito DEVELOPMENT A 2 2 2 Colour uniformity Background The human visual system is very sensitive to changes in colour hue in white and grey areas Since the white or grey colour hues are the background on which most colours are judged the white or grey areas are the reference colours on the screen Patches of colour variation on an active white or grey screen could reduce the contrast locally be disturbing and affect the legibility colo
95. sms to take back their equipment at end of life under the principle of individual producer responsibility wherein each manufacturer must be financially responsible for managing its own branded products at end of life Currently much electronic waste is being exported to developing countries where it is managed unsustainably and disproportionately burdens those regions with this global environmental problem The Basel Convention and its decisions govern the export of many types of electronic waste however it is not properly implemented in all countries With this mandate TCO Development aims to influence the expansion of better electronic waste management practices to more countries Definition Brand owner is the company that owns the brand name visible on the product Take back system is a system that makes sure that the customer can return used products to be recycled The system can be with or without a fee Environmentally acceptable recycling methods are e Product and component reuse e Material recycling with secured handling of hazardous chemicals and heavy metals e Pollution controlled energy recovery of parts of the product Applicability All Smartphones Clarification B 6 6 2 References 61 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 42 93 Ito DEVELOPMENT Mandate A 6 6 2 The brand owner or its representative associated company or affiliate shall offer
96. t is to provide relevant criteria and test methods for the actual life cycle of the product This criteria document consists of two parts Part A the mandated criteria and Part B clarifications and test methods Mandate compliance Compliance with the mandates in this criteria document can be achieved in one of two ways either through a test report or through a verification report 1 A test report is defined as a report based on Testing conducted by the facility issuing the test report for the product identified in the report 2 A verification report is defined as a summary report and a verdict pass or fail based on either A test report issued by the same facility A test report issued by a different facility Declarations from the Company or Brand owner applying for the certificate The options accepted by TCO Development for each criterion can be found under each mandate 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 7 93 Ir DEVELOPMENT A 1 1 Information to End Users Background It is important that the purchaser of a product that has been certified in accordance with TCO Certified Smartphones receive information concerning the quality features and capabilities of the product This information is based on the viewpoint from the user s perspective that TCO Development represents Applicability All Smartphones Life Cycle Phase Clarificatio
97. tach ISO 14001 certificate s or EMAS registration s with the first application The certificate s or an appendix to the certificate s shall show the scope of the certification Manufacturing plants that are not yet certified and that do not fall into the above mentioned category can seek a 12 months grace period on the first application to obtain ISO14001 certification or EMAS registration TCO Development reserves the right to deny grace period if the Applicant is considered a high risk for not meeting the 12 month due date When seeking grace period an agreement must be completed signed by the Applicant company Back to A 6 2 1 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 77 93 Ito DEVELOPMENT B 6 3 B 6 3 1 Climate Energy consumption external power supply TCO Development has decided that energy consumption of the external power supply shall follow the U S Environmental Protection Agency s EPA demands for compliance with The International Efficiency Protocol requirement for level V equivalent to the Energy Star version 2 0 for external power supplies also covering battery chargers The international efficiency mark consists of a Roman numeral I VI that corresponds to specific minimum Active and No Load efficiency levels as well as a power factor requirement for level V and is printed applied by the manufacturer on the external power supply marking plate
98. tances to come under reassessment in light of new scientific findings When considered necessary TCO Development reserves the right to request a substance undergo further assessment in order to assess the completeness quality and validity of a draft benchmark score such as a GreenScreen Verification assessment Full GreenScreen Assessments of substances are made publicly available on databases such as GreenScreen Store http www greenscreenchemicals org gs assessments chemicals or IC2 Interstate Chemicals Clearinghouse http theic2 org hazard assessment or Techstreet http www techstreet com searches 3638231 If no public assessment report is available then TCO Development may place interested persons in contact with the owner of the report Table B 6 4 3 1 Benchmark key Few concerns i e safer chemical Slight concern Moderate concern High concern Insufficient data to assign a benchmark Unspecified U 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 80 93 Ito DEVELOPMENT B 6 4 3 1 Compliance procedures See also Flow chart B 6 4 3 1 First contact your suppliers such as the plastic and panel manufacturer and ask them to confirm that they only use flame retardants including substances on the accepted substance list If all flame retardants only include substances on the Accepted Substances List the procedure is as follow
99. te electrical and electronic equipment WEEE Directive 94 62 EC on packaging and packaging waste http www umweltbundesamt at fileadmin site umweltthemen abfall ROHS final result Annex6 RoHS AnnexII Dossier DEHP pdf DEHP http www umweltbundesamt at fileadmin site umweltthemen abfall ROHS final results Annex7 RoHS AnnexlI Dossier BBP pdf BBP http www umweltbundesamt at fileadmin site umweltthemen abfall ROHS final results Annex8 RoHS AnnexI I Dossier DBP pdf DBP http rohs exemptions oeko info fileadmin user_upload reports 20140520 DIBP _AnnexIL Dossier final pdf DIBP 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 57 93 Ir DEVELOPMENT B B 0 B 0 1 B 0 2 B 0 3 Test Methods and clarifications The following definitions test conditions requested specifications from clients and other information apply to the test methods described in this document Test results are valid only for the presentation form s and configuration s tested General test conditions Definition of a test object Test objects covered by this document are Smartphones with visual displays with fixed positions of the pixels A test object with all necessary information for its operation shall be delivered to the test facility in test ready condition including any required accessories All necessary information about how to operate and adjust the test object shall be provided
100. tee that the mandate above is fulfilled The guarantee shall be signed by the responsible person at the brand owner company Submit the following together with the application to TCO Development e A copy ofa verification report from a verifier approved by TCO Development We hereby guarantee our commitment to fulfilling the mandate Date Declaration valid 1 year from date Brand Owner Company 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 50 93 Ito DEVELOPMENT A 7 2 Senior Management Representative Background It is beneficial to all parties that an open and transparent dialogue between TCO Development and the Brand owner exists for the monitoring of compliance with the criteria or when issues concerning working conditions at manufacturing facilities require clarification A contact person responsible for the organization s efforts to enforce the socially responsible manufacturing criteria needs to be consistently available for dialogue with TCO Development throughout the validity of the certificate Applicability The Brand owner Clarification B 7 2 2015 11 11 TCO Certified Smartphones 2 0 2015 Copyright TCO Development AB All rights reserved 51 93 Ito DEVELOPMENT Mandate A 7 2 The Brand owner shall have an appointed Senior Management Representative SMR who irrespective of other responsibilities has the authority to ensure that the soci
101. the visual appearance of the display s primary colour stimuli the R G B stimuli Definition The RGB colour model is an additive colour model in which red green and blue light are added together in various ways to reproduce a broad array of colours Applicability All Smartphones Test procedure See B 2 2 3 References 3 4 8 9 10 11 12 13 14 15 26 27 29 31 and 35 Mandate A 2 2 3 The minimum colour triangle shall have the following coordinates Red Green Blue Co ordinate u v u v u v Requirement 20 375 2 0 503 lt 0 160 20 548 20 135 lt 0 305 Submit the following together with the application to TCO Development A copy of a test report and a verification report from a test facility approved by TCO Development 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 16 93 Ito DEVELOPMENT A 3 Workload ergonomics A 3 1 Life Cycle Phase Material Characteristics Background Skin allergies in the form of rash or inflammation may happen when the skin comes in contact with substances that irritate the skin It is medically termed as contact dermatitis Nickel is a well known contact allergen and irritant which may cause skin reactions upon exposure including itching irritation inflammation or the appearance of rashes Definition Normal use is considered as the operation descriptions given in the produ
102. u and v for the red green and blue squares shall be reported The u and v shall be presented to 3 decimal places B 2 2 3 5 Overall uncertainty lt 0 003 in u and v for red and green lt t 0 007 in u and v for blue See B 2 0 7 Back to A 2 2 3 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 74 93 Ir DEVELOPMENT B 3 Workload ergonomics B 3 1 Material Characteristics The Smartphone shall not release nickel from surfaces that come in contact with user s skin during normal use The rate of nickel release shall not be greater than 0 5 ug cm2 week in accordance to EN 1811 2011 Back to A 3 1 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 75 93 Ir DEVELOPMENT B 6 B 6 0 B 6 0 1 B 6 1 Environment General Clarification Signatures The date of signature shall not be older than 12 months at the time of the application The templates in the ecological declaration shall be sent either with original signatures or as copies of original documents with original signatures Copies are for example telefaxes or pdf files of scanned signed documents TCO Development and or the responsible test facility may later request the original signed document However copies will not be accepted where the signature has been scanned and pasted into the document TCO Development accepts digital signature as an
103. ur rendering and colour differentiation Definition The colour uniformity of a display is the capability to maintain the same colour in any part of the screen Applicability All Smartphones Test procedure See B 2 2 2 References 2 8 14 15 24 26 30 and 36 Mandate A 2 2 2 The maximum colour deviation between measured active areas on the screen that are intended to maintain the same colour shall be Au v lt 0 012 Submit the following together with the application to TCO Development A copy of a test report and a verification report from a test facility approved by TCO Development 2015 11 11 TCO Certified Smartphones 2 0 O 2015 Copyright TCO Development AB All rights reserved 15 93 Ito DEVELOPMENT A 2 2 3 RGB settings Background Accurate colour rendering is important when realistic colour images or colour presentations are presented on the display Poor colour rendering can lead to poor legibility and misinterpretation The u and v chromaticity co ordinates of the primary colours red R green G and blue B of the screen shall aim at values given in international IEC EBU and ITU standards The u and v chromaticity co ordinates of the primary colours R G and B form a triangle in the CIE 1976 uniform chromaticity scale diagram The larger the area of the triangle the wider the range of colours the screen is capable of presenting The colour characteristics of a display are based on

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