SSPA-1-SR5-CE POWER SPA PACK - Zwemspa-unit
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1. the problem O E yes gt no WA Any error conditions Refer to the 3 flashing dots etc specific section displayed I Verify jumper settings yes L no Does Pump 2 indicator BEE appear on Replace keypad display ered when you press Pump 2 key If still not working replace Spa Pack yes gt no Is Pump 2 working yes gt no Replace Pump 2 fuse F2 a amp Does problem persist Problem UF resolved Measure voltage on the board Do you read 240 VAC YA at the pump wa terminals on Replace Pump 2 the board Replace Spa Pack Service Manual 45 Pump 2 Does Not Work If Pump 2 doesn t work carry out the following tests to correct the problem To increase the life of the relay we use a snubber circuit on the pump or blower relay With this type of circuit if no pump or blower is connected to an output and relays are open the voltmeter will continue reading around 60 V This is normal It is important to measure voltage when pump or blower is connected to pack Check for an error condition on keypad display If there is one refer to specific section indicated by error message 4e If Pump 2 indicator does not appear use a spare keypad to verify if keypad is defective Jumper location If it is replace keypad 2 Verify that jumper JMP2 is set properly If not replace Spa Pack Pump 2 indicator u rs amp K2. 3 Verify if Pump 2 indicator appears on keypad display when you press Pump 2 key 46 SSPA SR5 CE Pump 2 Does Not Work If Pump 2 doesn t work carry out the following tests to correct the problem Pump 2 fuse F2 3 If voltage reading is correct re place Pump 2 4 If voltage reading is not correct replace Spa Pack Replace Pump 2 fuse F2 2 Ifreplacing the fuse is not effective take voltage reading on the board Turn Pump 2 on and take voltage reading between blue and black wire connectors P9 amp Pl 1 You should read 240 VAC Note If necessary refer to the supplied wiring diagram Service Manual 47 48 SSPA SR5 CE Spa Light Flow Chart If spa light does not appear to be working follow Troubleshooting Flow Chart below to identify the problem yes ee no Have you tried replacing yes ee no the spa light bulb En u replacing light bulb l za Is light yes lt gt no still not lighting Does Light 1 up indicator appear on va d Replace display when keypad you press Light key If still not working replace Spa Pack E yes ee no zu Do you get a za 12 VAC reading on light output Replace spa light on board Replace spa socket cable assembly light fuse F3 Replace Spa Pack if light is still not working Service Manual 49 Spa Light Does Not Work If
3. 250VAC FA FAST BLO 520mm TEMPERATURE PROBE JUMPERS 5 P30 HI LIMIT KEYPAD WITH DISPLAY PRESSURE SWITCH Jet Pump Ozonator Light Voltage 240v Voltage 240v White O vac P23 Green Ground P4 Green Ground P5 Black 12 vac P22 Black Low Speed P14 Brown Line PI6 Brown High Speed PI2 Blue Neutral P8 Blue Neutral P7 Jet 2 Pump Blower Heater Voltage 240v Voltage 240v Line P21 Green Ground P6 Green Ground PI9 Neutral PI7 Brown Line PII _ Brown Line pig Green Ground Ground Blue Neutral P9 Blue Neutral P32 Service Manual 6l Professional Repair Kit All you need in one case Gecko s professional repair Kit contains all you need to service and repair Gecko s line of power spa packs e Keypads e Temperature probes e Pressure switch cables e Flow switches e Heater wires e Transformer e Ground lugs e Grommets e Standoffs e Light cords e Strain reliefs for light cord e Plugs e Fuse kits e Screws Gecko produces custom repair kits specific to the spa manufacturer s needs GECKO Call 1 800 78 GECKO to order or for more info Rev 03 06 A E Laa a Ji SOrA I oh LE SERVICE MANUAL COMPLETE SERVICE GUIDE WITH STEP BY STEP INSTRUCTIONS ON GFEI Troubleshooting Jumper Configuration Understanding amp Correcting Error Conditions System Malfunctions Parts Replacement Procedure amp More e www gecko electronic com
4. condition If not you have an open pressure switch condition 20 SSPA SR5 CE Open Pressure Switch Flow Chart If open pressure switch error condition occurs problem with the pressure switch jet pump is on but no water pressure detected follow Trouble shooting Flow Chart below to identify the problem There must be adequate water in spa for normal use gt Is jet pump low speed working yes Refer to jet pump not Working section Restart low speed pump by increasing set point so that 3 flashing dots reappear Remove anything obstructing filter Clear any air locks and verify water valves Is anything limiting flow of water into pipes Verify if pressure switch cable is properly connected to pressure switch Replace pressure switch Service Manual yes gt no Make sure jet pump low speed is on and short two pressure switch terminals with a jumper cable Replace Do flashing dots Spa Pack disappear 21 Open Pressure Switch Error Condition Open pressure switch error condition indicates a pressure switch problem If system does not detect any pressure when jet pump is manually or auto matically turned on an open pressure switch error condition will occur There must be enough water in the spa for normal operations System may detect an open pres sure switch error condition if spa filter is dirty or if somethin
5. we use a snubber circuit on the pump relay With this type of circuit if no jet pump is connected to an output and relays are open the voltmeter will continue reading around 60 volts This is normal It is important to measure voltage when jet pump is connected to pack Power must remain On Note that Jet Pump indicator lights up when Jet pump and or blower are manually activated Check for an error condition on keypad display If there is one refer to specific section indicated by error condition 2 Also verify that jumper setting is set correctly refer to jumper setting section for more info Jet Pump indicator E 3 Verify if Jet Pump indicator appears on keypad display when you press Jet Pump I key 4e 5e If Jet Pump indicator does not appear use a spare keypad to verify if keypad is defective If it is replace keypad If not replace Spa Pack If Jet Pump indicator appears when Jet Pump I key is pressed verify if jet pump works in any of the speeds 38 SSPA SR5 CE Jet Pump 1 Does Not Work If jet pump does not work in either speed carry out the following tests to correct the problem If jet pump still does not work replace 3 Turn jet pump to low speed and jet pump fuse Fl take voltage reading between blue and black wire connectors 230 VAC jet pump P7 amp P14 2 f replacing the fuse is not effective take voltage reading
6. correct the problem Check for an error conditions on keypad display If there is one refer to section indicated by the error condtions 2 If there is no error use a digital thermometer to take water temperature and compare your reading with the temperature value on the keypad display If values are different 42 F verify if sensor is touching water or if hot air from rear could be affecting readings rot i Use foam to isolate behind the probe 3 Replace temperature probe with a spare one 4 If spa is still not heating replace Spa Pack 5 If values are not different try to increase temperature by raising temperature set point Press Heat key to increase set point Heater indicator os Verify if Heater indicator appears on the display Heater indicator lights up when heater is on It will flash if more heat has been requested but heater has not yet started or if system is in LC mode see Low Level section If Heater indicator appears on the display refer to the next page If Heater indicator does not appear on the display replace Spa Pack 34 SSPA SR5 CE Spa Is Not Heating If Heater indicator appears on the display but spa is still not heating carry out the following tests to correct the problem If Heater indicator lights up on the display 4 m EAU Remove cover and measure voltage between the two
7. long etc 2 Measure voltage between _ If the water temperature exceeds eens blue and brown wire the set point by more than C for roe more than three hours the system 230 VAC ozonator P8 amp P16 will cancel the filtration Filter indicator You should read 230 VAC 3 Replace ozonator if you get a good voltage reading Ozonator E fuse ha gt E 1 BET 1 7 g e Verify if Filter Cycle indicator IT steady indicator light Pur or g FIL appears on keypad If not start up a filter cycle refer to SSPA CE User s Manual 4e Replace ozonator fuse if voltage reading is not high enough 5 Replace Spa Pack if you still do not get a voltage reading 52 SSPA SR5 CE Keys Flow Chart o lf any of the keys on the keypad do not seem to be working follow Troubleshooting Flow Chart below to identify the problem Unplug spa keypad and replace with spare keypad yes gt Are keys working Replace Replace keypad Spa Pack Service Manual 53 o Keys Aren t Working lf any of the keys do not seem to be working carry out the following tests to correct the problem Pia e Replace spa keypad with a 2 Verify if keys respond correctly spare keypad 3 If they do replace keypad 4e If they do not respond replace Spa Pack 54 SSPA SR5 CE How To Replace The Spa Pack When replacing an SSPA Spa Pack it is imp
8. BEING WORKED ON CONSULT THE OWNER S MANUAL SUNRISE SPAS OR GECKO ELECTRONICS FOR DETAILS Important Safety Information WARNING Risk of electrical shock All procedures described in this service manual must be performed by qualified personnel only in accordance with the standards applicable in the country of installation and whenever possible with the equipment powered off When connecting the equipment always refer to the wiring diagram affixed underneath the power box cover of your spa pack This diagram always prevails over the wiring diagram at the end of this manual All information given is subject to technical modifications without prior notice Tools amp Parts The tools test equipment and components needed to carry out SSPA power spa pack service calls Required tools gt ale d x Pliers 10 mm 3 8 open end wrench Phillips amp flat screwdrivers Jumper cable 9 mm 11 32 nut driver Multimeter 6 mm 1 4 oben end wrench GFCI tester amp digital thermometer optional Required pack parts Fuses Pressure Switch Regulation sensor Keypad SSPA SR5 CE complete pack Gecko Electronic Inc sells Professionnal Repair Kits that include everything needed for SSPA power spa pack servicing For more information go to the last page of this manual SSPA SR5 CE o SSPA single and dual sbeed pump systems are available with TSC 18 amp TSC 19 keypads All the procedures
9. If GFCI stops tripping Replace GFCI If it stops tripping reconnect one component at a time until GFCI 5e If GFCI trips again starts to trip Replace defective replace Spa Pack component Service Manual 9 SSPA SR5 CE Jumper Position It is possible to change some parameters of a SSPA Spa Pack by configuring specific jumpers located on the board To access jumpers first remove the SSPA I power box cover In some cases jumper functions may differ from the following Please check the wiring diagram printed inside the power box cover for your pack s specific functions Position 2 Wl tt m The jumpers are located inthe lower 2 To change a setting simply pull the right section of the board jumper out and replace it in the desired position Position I Jumper I Current Limiting Option Jumper is used to limit the current drawn when the 2 pumps are running Position HC No restrictions Position 2 LC The system will not turn the heater on when one pump is in Mandatory for 120 vac systems high speed The Heater marker will flash on the display to in dicate that there is a request for more heat but the heater is not allowed to start Jumper 2 Jet Pump 2 This jumper is used to select the temperature unit Position not installed Position 2 installed Jumper 3 blower Position not installed Position 2 installed Service Manual II SSPA SR5 CE W
10. If nothing works replace Spa Pack Service Manual 31 32 SSPA SR5 CE Spa Not Heating Flow Chart If the spa does not seem to be heating the water follow Troubleshooting Flow Chart below to identify the problem PA yes Refer to specific section yes Has Heater indicator appeared yes lt gt Do you get a 230 VAC reading between the two heater terminals on the board Test replace heater fuse I Replace Spa Pack yes gt no gt Are heater nuts connected correctly to the element pe Try tightening nuts to the element EE Heating now Test replace heater assembly Service Manual O Any error conditions flashing dots flashing display etc on keypad display gt Le w Replace Spa Pack on keypad display yes gt Take water temp and compare with temp value displayed on keypad Is difference greater than I C Is temperature probe touching water or hot air rear affecting reading Isolate back of probe with foam I E Replace temp probe with spare If water temp still doesn t match temp on keypad display replace Spa Pack ys u Problem resolved I ast Ensure temp set point is higher than actual water temp Ld 33 Spa Is Not Heating If the spa does not appear to be heating the water carry out the following tests to
11. SSPA LSRS CE POWER SPA PACK ee Visual step by step guide to easily identify amp correct technical problems o Topics covered in this manual are as follows O Power amp Ground Check Electrical Wiring 6 GFCI 7 O Programming Jumper configuration O Error Conditions Display Messages Wrong Temperature Appearing on Keypad Display 13 Display Is Flashing IS 3 Flashing Dots Appearing on Keypad Display 19 Open Pressure Switch 21 Closed Pressure Switch 23 Hi Limit 25 Smart Winter Mode 27 Troubleshooting Nothing Works 29 Water Is Not Being Heated 33 Jet Pump Does Not Work 37 Blower Does Not Work 4 Jet Pump 2 Does Not Work 45 Spa Light Does Not Work 49 Ozonator Does Not Work 51 Keys Are Not Working 53 How To Replace The Spa Pack 99 Replace The Heater 58 Test a Fuse 60 O Miscellaneous Wiring Diagram 6l Professional Repair Kit Info 62 In an attempt to make this manual as useful as possible it has been presented in two formats Problem solving solutions are described with Troubleshooting Flow Charts and also with Step by Step Procedures The two formats together should provide an overall complete explanation with flow charts providing an overview of specific problems and step by step procedures giving more detailed information TO SUCCESSFULLY TROUBLESHOOT SPA PACK PROBLEMS IT IS ESSENTIAL TO HAVE AN UNDERSTANDING OF THE OPERATION AND FEATURES OF THE SPA PACK
12. and instructions described in the next pages are applicable to SSPA systems equipped with TSC 18 amp TSC 19 keypads a fe CES das LE E a a A m a k TSC 18 keypad 127 mm 64mm 5 2 12 TSC 19 keypad 177 mm 83 mm 7 3 1 4 TSC 19 keypad 177 mm 83 mm 7 3 14 Service Manual 5 o Electrical Wiring Proper wiring of the electrical service box GFCI and spa pack terminal block is essential e Make a visual inspection for signs of miswiring Refer to the supplied wiring diagram Call an electrician if necessary 1x 230 VAC 32 A input supply wiring USE OP TIONAL JUMPER System programmed for Cu I 1x 230 VAC 16 A input supply wiring 6 SSPA SR5 CE GFCI Flow Chart If GFCI trips follow this Troubleshooting Flow Chart to identify the problem A Ground Fault Circuit Interrupter GFCI is an electrical safety protection device that guards against electrocution by monitoring and reacting to incoming and outgoing current levels The spa may or may not be installed with a GFCI depending on local electrical standards and laws Is GFCI properly connected Hi yes gt no Verify Unplug everything the Wiring yes gt no including the two blades Diagram and of the heater amp the light cord TA reconnect it Is GFCI Reconnect still tripping one component at a time until GFCI starts to trip Replac
13. e the defective component a a If GFCI i u still Ras disconnect There is the incoming Replace a problem power line GFCI with the cable Is GFCI still tripping Call an electrician Replace Spa Pack if GFCI is still tripping Service Manual 7 OFCI Trips If all connections are made but nothing seems to be working you probably have a power supply problem Carry out the following tests to identify and correct the problem Note that for new installations GFCI trippings due to miswiring are common If breaker is wired properly GFCI trippings may occur when total amount of current drawn by spa exceeds breaker rating A current leak to ground will also cause GFCI to trip If any of the components is faulty and a leak occurs GFCI will trip to prevent electrocution There are different GFCI models on the market Verify if GFCI is properly connected 2 Ifit is not verify GFCI wiring diagram and reconnect it SSPA SR5 CE OFCI Trips If GFCI continues to trip carry out the following tests to correct the problem e If GFCI is properly connected but 3 Ifthe problem is not solved yet still tripping unplug all outputs disconnect incoming power including the lines two blades of the heater w If GFCI still trips there must be Ma e amp the light cord eet tire a cable problem Call an electrician 2 If GFCI still trips replace Spa Pack 4e
14. g restricts flow of water in piping The heater will automatically shut down when an open pressure switch error condition occurs Power may remain On when the following steps are carried out Verify if jet pump is working 5 If open pressure switch error con If pump is not working refer dition disappears replace switch to jet pump section of this manual 6 If open pressure switch error con dition persists the problem may be 2 Clean filter and check for air either with switch cable or board blockages closed gate valves or anything that could be re 7 Replace Spa Pack if open pressure stricting water flow switch error condition still persists 3 Verify if pressure switch cable is Refer to How to Replace the Spa properly connected to pressure Pack section switch 4e Ensure adequate water flow in the heater and short two pres sure switch terminals with jumper cable 22 SSPA SR5 CE Closed Pressure Switch Flow Chart If closed pressure switch error condition occurs follow Troubleshooting Flow Chart below to identify problem usually pressure switch problem jet pump is off but water pressure is detected PUMP SYSTEM 3 dots flashing low speed pump off yes gt no Disconnect pressure switch cable a Do flashing dots Replace disappear Spa Pack Replace pressure switch Service Manual 23 Closed Pressure Switch Error Condition Closed pressure switch error condition ind
15. heater screws on 2 If voltage reading is correct the Spa Pack verify if heater nuts are properly connected to the Replace Spa Pack if you are not getting element a reading of 230 VAC If not tighten nuts to the element 3 If problem persists test re place the heater assembly Service Manual 35 36 SSPA SR5 CE Jet Pump 1 Flow Chart If jet pump is not working follow Troubleshooting Flow Chart below to identify the problem Jet pump speeds and use are determined by spa specifications and jumper settings no gt Have any error conditions Hi flashing dots BE flashing display etc Refer to appeared on Verify if jumpers setting specific section keypad display is set correctly indicated by error condition yes Ge no Does Jet Pump indicator ES appear on keypad display Replace keypad when you press Jet Pump key If still not working replace Spa Pack yes ee no Is jet pump working in either speed no gt Replace jet pump fuse FI Jet pump working now za Problem resolved Measure voltage on the board for both speeds Do you get a 230 VAC za reading for za Replace hoth speeds Replace jet pump Spa Pack Service Manual 37 Jet Pump 1 Does Not Work If jet pump is not working carry out the following tests to correct the problem To increase the life of the relay
16. higher the display will start flashing Follow Troubleshooting Flow Chart below to identify the problem wo lt gt 10 a Press any key A power failure has occurred Has display stopped flashing System works fine yes gt no Are you getting correct water temp reading on the display Verify if temperature probe E is touching water ya QP ro or if cold air from Verify if back can affect _ temperature probe is weather reading is properly connected a very hot If so replace probe a e Oa even during WA Display should not za the night be showing a request RE Replace for more heat as water Spa construction Spa Pack Start Spa Pack temperature is above and or installation if problem blower set point may be causing still persists if spa is Do you get a arise of water i ipped t ture ERE 230 VAC reading sad between 2 Check cabinet Wait until two heater wires ventilation spa cools on the board down add cold water if needed Jet Pump low speed is overheating water during filter cycle Lower filter cycle duration Service Manual Displays Flashing If digital thermometer water temperature reading is 44 C or higher and keypad display indicates correct temperature carry out the following tests If display stops flashing after pressing a key this means that a power failure has occurred System works fine If weather is very hot Remove
17. icates a pressure switch problem If the system detects any pressure when the pump is off a closed pressure switch error condition will occur Flashing dots must appear on keypad display and jet pump low speed must be turned OFF Power may remain On while the following steps are carried out Disconnect pressure switch cable 3 If flashing dots are still displayed reconnect pressure switch cable 2e If flashing dots disappear replace pressure switch 4e Replace pressure switch if flashing dots still appear after reconnecting pressure switch cable 5 Replace Spa Pack if flashing dots do not reappear on keypad display Refer to How to Replace the Spa Pack section of this manual 24 SSPA SR5 CE Hi Limit Flow Chart If 3 flashing dots appear on keypad display and board LED is on potential Hi Limit sensor problem follow Troubleshooting Flow Chart below to identify the problem The Hi Limit error is related to the Hi Limit sensor This means that the system has shut the heater down because water temperature at the heater barrel has reached 48 C Turn GFCI off then on between each step to reset the system Replace Spa Pack only if the hi limit error condition is not removed by resetting GFCI after the initial 3 dots and board LED are seen and 3 dots and board LED return yes ge no Are flashing dots and board LED still on SSSI yes gt no Does heate
18. imit element nut switch sensor Tail piece Tail piece LELETEI Mounting Mounting bracket bracket Note Before disconnecting the two tail pieces make sure all power input wires are disconnected and spa valves are closed E A a Disconnect the two wires at the top 2 Loosen the nut that fixes the heater of the pressure switch then unscrew i e the center nut and release the and remove the switch heater ground cable 58 SSPA SR5 CE How To Replace The Heater 6e 7 3 With the help of an open end wrench disconnect the two heating element nuts remove only the two upper 8 nuts Do not touch the large nuts 4e Loosen and remove the four screws that fix the left and right mounting brackets two screws each then release heater barrel from Spa Pack making sure not to damage the high limit sensor Slide the new heater onto the two mounting brackets and fix these to the power box using the four screws When fixing the heater barrel make sure the high limit sensor is properly positioned Place the heater ground cable to the center nut and tighten the heater to the power box The heater nut must be firmly tightened because it also serves as a current collec tor in case of heater failure Reconnect the heating element to the two heater blades by tightening the nuts firmly Use wrenches to avoid damaging the contact pins of the heating element Verify if the heate
19. it if no blower is connected to an output and relays are open the voltmeter will continue to get a voltage reading of around 60 volts This is normal It is important to measure voltage when blower is connected to the pack Power must remain On Note that Jet Pump indicator lights up when pump and or blower are manually activated Jet Pump indicator O Verify if Jet Pump indicator 3 If Jet Pump indicator does not lights up on keypad display appear on keypad display then when you press Jet Pump key replace keypad 2 Verify if jumper setting for blower 4 Ifit still does not work replace JMP3 is set correctly see jumper Spa Pack section 42 SSPA 1 SR5 CE Blower Does Not Work If Jet Pump indicator lights up on keypad display but blower still is not working carry out the following tests to correct the problem Blower fuse F2 D pat If indicator lights up on keypad 2 Replace blower fuse F2 if you while blower is on take voltage do not get a high enough voltage reading between blue and brown reading wire connectors 230 VAC blower P9 amp P 3 Replace Spa Pack if you still are not getting a voltage reading You should read 230 VAC 4 If voltage is as it should be replace blower Service Manual 43 44 SSPA SR5 CE Pump 2 Flow Chart If Pump 2 does not work follow Troubleshooting Flow Chart below to identify
20. leshooting Flow Chart below to identify the problem 3 flashing dots appear on the display Related to Hi Limit or pressure switch errors no yes gt Open pack cover Is board LED on Flashing dots indicate hi limit condition Refer to Hi Limit pages of this manual to correct the problem i a gt Does spa have ei a dedicated Bu circulation pump Disconnect Turn jet pump off pressure switch lower set point or cable and reconnett it cancel filter cycle ys gt xs gt Are dots Are dots still flashing still flashing Open pressure Closed pressure Closed pressure Open pressure switch condition switch condition switch condition switch condition Service Manual 19 Flashing Dots Displayed If 3 flashing dots appear on keypad display carry out the following tests to correct the problem Flashing dots Verify if board LED is on If so refer to Hi Limit pages of this manual 2 If not check ifthe system is equip ped with a circulation pump If it is disconnect pressure switch cable and reconnect it LJ e If flashing dots are still displayed you have an open pressure switch con dition If not you have a closed pres sure switch condition 4e If system is not equipped with a circulation pump turn jet pump off Lower set point or cancel filter cycle 5 If flashing dots are still displayed you have a closed pressure switch
21. on the Spa Pack Your reading shoud be 230 VAC 4 lf voltage is as it should be replace jet pump 5 If not replace Spa Pack Turn jet pump to high speed and take voltage reading between blue and brown wire connectors 230 VAC jet pump P7 amp P12 Your reading shoud be 230 VAC Service Manual 39 40 SSPA SR5 CE Blower Flow Chart If blower is not working follow Troubleshooting Flow Chart below to identify the problem Jet Pump indicator lights up when jet pump and or blower are manually activated Jet Pump key starts pump and blower in a sequence Refer to SSPA I CE User s Manual for sequence details no Does JetPump indicator appear a yes on keypad display 2 l when you press Verify jumper settings Jet Pump key yes no Replace Do you keypad read 230 VAC at blower output on WA the board Replace Spa Pack 5 yes gt no u Does blower restart after a few minutes wa Its possible irre Replace a that blower shut off blower Re is not getting y See enough air entry fuse F2 Create an opening to allow more air under spa skirt Ee Replace Spa Pack if blower still does not start Service Manual 41 Blower Does Not Work If blower is not working carry out the following tests to correct problem To increase the life of the relay a snubber circuit is used on the blower relay With this type of circu
22. ortant to make sure to turn power off before proceeding Notes I This procedure may also be used in part to replace the heater assembly 2 In some cases it may be necessary or more practical to remove and replace the Spa Pack and heater as one assembly iit site 3 Remove Spa Pack cover Service Manual 55 How To Replace The Spa Pack Keypad a Probe 5 Disconnect light cables keypad and temperature probe connectors 6 Disconnect pressure switch cable 7 Disconnect heater ground cable 5 8 With wrenches free the board blades by removing the 2 heater nuts 56 SSPA SR5 CE How To Replace The Spa Pack 9 Slide the pack out of the 10 Check if high limit sensor is heater barrel properly in place in its slot and slide the new pack into position Connect heater to the board blades It is important to hold both nuts when tightening If you bend or twist the end of the element you may damage tt 12 Reconnect heater ground cable and pressure switch cables 13 Reconnect light cables keypad and temperature probe 14 Plug in pump blower and ozonator connectors 5 Reconnect power input cables 16 Close pack cover Service Manual 57 How To Replace The Heater To replace the heater proceed as follows Before you replace the heater make sure the equipment is powered off Heating Heater Pressure High l
23. r a barrel feel hot Replace Spa Pack Verify if anything is obstructing water flow closed valves or dirty filters DS gt no Hi Do flashing dots WA and LED stay on Replace after power down System Spa Pack works fine Monitor system Service Manual for future hi limit sensor problems 25 Hi Limit Error Condition The Hi Limit error condition is related to the Hi Limit sensor Carry out the following tests to identify and correct the problem The Hi Limit error is related to the Hi Limit sensor This means that the system has shut the heater down because water temperature at the heater barrel has reached 48 C Turn GFCI off then on between each step to reset the system Replace Spa Pack only if the hi limit error condition is not removed by resetting GFCI after the initial 3 dots and board LED are seen and 3 dots and board LED return e Check if flashing dots and board LED are displayed 2 If so check if heater barrel feels hot If it s hot verify if anything is obstructing the flow of water closed valves or dirty filter 3 Ifits not replace Spa Pack 4 If flashing dots and board LED are not displayed verify if any thing is obstructing the flow of water closed valves or dirty filter 5 Power your spa up or down If flashing dots and LED are still displayed replace Spa Pack 26 SSPA SR5 CE Smart Winter Mode Chart If jet p
24. r is properly connected to the board then re install the pressure switch and reconnect the wires in no particular order Service Manual 59 How To Test a Fuse The best way to test a fuse is to do a comparative test Simply viewing a glass fuse will not always confirm that it is burned out A weak cartridge fuse will still test fine when checked with an ohmmeter 0 300 Volts e Select volts AC on your meter If your meter is not autoranging select range 0 300 volts 2 Using your probes touch or connect the black probe to the neutral connection of the power supply terminal block 3e 4 5e Use the red probe to touch both sides of the suspect fuse Make sure to touch to the fuse holder not the fuse body This confirms that the contact fuse body to fuse holder is good Compare the voltage readings when you contact both sides of the fuse holder These should be the same or more than 5 difference A difference of more than 5 indicates a weak fuse If one of the readings is zero 0 the fuse is open and must be replaced Note When replacing a fuse always use a fuse of the same current rating as the one being replaced Injury to you and or those using the spa could occur by overfusing a circuit 60 SSPA SR5 CE Wiring Diagram USE ONLY WATER TIGHT CORD FITTING HEYCO 3222 INPUT 230VAC 50Hz HEATER OUTPUT o 2A 250VAC SLOW BLO 5x20mm gt 05
25. revent excessive ozonator activation During this interval Filter cycle indicator will flash in a different sequence On 1 2 sec Off 1 2 sec On 1 2 sec Off 1 2 sec gt e e Has yes gt NO Filter Cycle 4 indicator steady indicator light Do you read Pur or FIL Start up 230 VAC for appeared filter cycle 230 VAC ozonator on keypad on the board display Filter Cycle indicator steady indicator light should light up on display Replace Replace ozonator ozonator fuse Replace Spa Pack if you stil aren t getting a voltage reading Service Manual 51 Qzonator Does Not Work If ozonator is not working carry out the following tests to correct the problem To increase the life of the relay we use a snubber circuit on the ozonator relay With this type of circuit if no ozonator is connected to an output and relays are open the voltmeter will still get a reading of around 60 volts This is normal It is important to take voltage reading when ozonator is connected to pack Power must remain On N B On new systems if a pump blower or light is turned on during filter cycle the cycle will be interrup ted and will resume only 40 minutes after the last active output has been turned off This delay is to prevent excessive ozonator activation During this time Filter Cycle indi cator will flash in a different sequen ce 3 short long 3 short
26. rong Temperature Flow Chart On certain packs if system detects that temperature is not within normal limits a highly incorrect temperature will be displayed Follow Trouble shooting Flow Chart below to identify the problem Check if regulation probe is properly connected Unplug probe connector and clean pins on the board even a small film of coating may cause a bad connection Reconnect the probe Replace probe with a spare and verify if problem is solved If it is replace probe with spare Replace Spa Pack if problem persists Service Manual 13 Wrong Temperature Displayed Wrong temperature on keypad display indicates a problem with regulation sensor The system is constantly verifying if temperature probe reading is within normal limits Note that water temperature must be over 2 C in order to carry out the following steps Power may remain On 3 Reconnect probe If wrong temperature is still displayed on keypad replace probe with a spare and place probe head directly in spa QQ water If problem is solved replace probe Verify if regulation probe sensor 4e Replace Spa Pack if problem located in spa is properly con persists nected 2 Disconnect probe connector and clean probe connector pins Even a small film of coating may cause a bad connection 14 SSPA SR5 CE Display Flashing Flow Chart On certain packs if system detects temperature at 44 C or
27. spa cover even during the night Start blower if spa is equipped with one Wait until spa cools down add cold water if necessary If hot weather is not a factor 2 Display should not be showing a request for more heat as water temperature is above set point E pq MN o y O O E 3 Remove spa cover With a volt meter read the voltage between the two heater wires on the board 4e If you do not read 230 VAC check cabinet ventilation first If problem persists jet pump low speed may be overheating water during filter cycle Enter Programming mode and shorten filter cycle duration 5 If you do read 230 VAC replace Spa Pack Refer to How to Replace the Spa Pack section of this manual SSPA SR5 CE Display Is Flashing MI If digital thermometer water temperature reading is 44 C or higher and keypad display is not showing correct temperature carry out the following tests Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings Use foam to isolate probe from cold air if that is the problem 2 Make sure temperature probe is properly connected If it is replace probe 3 Replace Spa Pack if display is still flashing Refer to How to Replace the Spa Pack section of this manual Service Manual 17 SSPA SR5 CE Flashing Dots Flow Chart If 3 flashing dots appear on keypad display follow Troub
28. spa light is not working carry out the following tests to correct the problem O It is important to measure voltage when light is connected to pack Power must remain On The first step is to replace the spas light bulb Light indicator 4e If Light indicator appears but light still is not working remove cover and measure voltage between two light wires on the 2 Iflight still is not working verify board P22 amp P23 f Light indicator appears on keypad display when you press If you get 12 VAC replace light Light key socket cable assembly Light fuse F3 O 3 If Light indicator does not ap 5 If you are not getting a voltage pear use a spare keypad to verify reading replace light fuse F3 if spa keypad is defective on the board If it is replace keypad 6 If problem persists replace If not replace Spa Pack Spa Pack 50 SSPA SR5 CE Ozonator Flow Chart Ifthe ozonator is not working follow Troubleshooting Flow Chart below to identify the problem eo If water temperature exceeds set point by more than 1 C for more than three hours the system will cancel the filter cycle this feature is not available if system is configured with a circulation pump If the user turns on a pump blower or light during a filter cycle the cycle will be interrupted and will only resume 40 minutes after the last active output has been turned off automatically or manually This delay is to p
29. ump has started up on several occasions and AFP alternates with water temperature on display follow this Troubleshooting Flow Chart to identify the problem no yes gt Is water temperature of the spa lower than the desired temperature yes gt no Do you read 230 VAC to the heater a Refer to Spa not heating section The system is working properly Service Manual 27 Smart Winter Mode If jet pump has started up several times and AFP alternates with water temperature on display the system has detected water cold enough to freeze the pipes and has gone into the protective Smart Winter Mode P EA A 2 e ha An irregularly flashing Filter Cycle indicator means that the system has stopped filtering after 3 hours because water temperature exceeds Set Point by more than I C If the temperature cools down before the scheduled end of the cycle filtering will resume for the remainder of the programmed cycle duration With a digital thermometer verify the temperature of the water M PE A A 2 Ifthe water temperature is lower than the desired temperature measure the voltage to the heater If your reading is approx 230 VAC Smart Winter Mode is working properly If you do not read 230 VAC refer to the Spa not heating section of this manual 28 SSPA SR5 CE Nothing Works Flow Chart If nothing seems to
30. work follow Troubleshooting Flow Chart below to identify the problem yes lt gt no Do you read 230 VAC between line I amp neutral and between line 2 amp neutral on the board Verify if There is keypad is an electrical connected wiring correctly problem to board Call an All eight pins electrician must be plugged in and black wire must be on top of the plug If problem persists replace transformer fuse F4 Replace Spa Pack if there is still nothing on the keypad display Service Manual 29 o Nothing Works If the equipment is connected but nothing seems to work the power supply must be defective Refer to the Power amp Ground Check section of this manual If required proceed as follows On the power supply terminal block 3 Ifyou do not get good readings measure the voltage between Line the electrical wiring must be LI and neutral defective You should read 230 VAC Call an electrician Note If necessary refer to the supplied wiring diagram 2 Measure the voltage between Line 2 L2 and neutral You should read 230 VAC 30 SSPA SR5 CE Nothing Works If you are getting good voltage readings but nothing seems to work carry out the following tests to correct the problem Verify if keypad is correctly connected to the board Transfo fuse F4 2e If problem persists replace transformer fuse F4 3
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