TDM800P Users Manual
Contents
1. Equivalent to 16 E1 lines EMI Electromagnetic Interference Unwanted electrical noise present on a power line full duplex Data transmission in two directions simultaneously FXO Foreign Exchange Office Receives the ringing voltage from an FXS device Outside lines are connected to the FXO port on your TDM800P card FXS Foreign Exchange Station Initiates and sends ringing voltage Phones are connected to the FXS ports on the TDM800P card G 711 The International Telecommunications Union recommendation for an algorithm designed to transmit and receive maelaw PCM voice and A law at digital bit rate 64 Kbps This algorithm is used for digital telephone sets on digital PBX Page 50 Digium Inc Release 1 01 Appendix C Glossary and Acronyms G 729 The International Telecommunications Union standard for voice algorithm H 323 The International Telecommunications Union standard for multimedia communications over packet based networks IAX Inter Asterisk eXchange The protocol used by Asterisk It is used to enable VoIP connections between Asterisk servers and between servers and clients that also use the IAX protocol iLBC internet Low Bitrate Codec A free speech codec used for voice over IP It is designed for narrow band speech with a payload bitrate of 13 33 kbps frame length 30ms and 15 2 kbps frame length 20 ms ILEC incumbent local exchange carrier The LECs that were the original carriers in the market2. wildcard symbol in UNIX because it is opening a wide range of opportunities for developers worldwide to create solutions which would otherwise be cost prohibitive Asterisk allows you to create a PBX solution that rivals the features and functionality of traditional telephony switches Current PBX solutions are expensive and proprietary International companies are discovering that Asterisk is cost effective low maintenance and flexible enough to handle all of their voice and data networking Combined with Digium hardware and a common PC anyone can replace an existing switch or complement a PBX by adding VoIP voicemail conferencing and many other capabilities Asterisk will integrate with most standards based IP telephone handsets and software Analog phones and ADSI screen phones are also supported Page 16 Digium Inc Release 1 01 Chapter 2 Card Installation This chapter provides the following information a Unpacking the Card on page 17 Shipment Inspection on page 18 Module Identification on page 18 a FXS and FXO Connection on page 22 Hardware Installation on page 22 m Software Installation on page 25 Unpacking the Card When you unpack your card carefully inspect it for any damage that may have occurred in shipment If damage is suspected file a claim with the carrier and contact your reseller from which the card was purchased or Digium Technical Support at 1 877 LINUX ME 1 877 546 8963 Keep the origin
3. Member moose digium com 2000 gt 1234 Bill Savage bsavage digium com Page 32 Digium Inc Release 1 01 Chapter 3 Configuration Dial Plan Open extensions conf which contains a large complex sample dial plan In this step you will configure a basic dial plan to enable you to send and receive calls Go to the bottom of the file and add the following lines Internal exten 1000 1 Dial zap 1 20 rt exten gt 1000 2 Voicemail u1000 exten gt 1000 102 Voicemail b1000 exten gt 2000 1 Dial zap 2 20 rt exten gt 2000 2 Voicemail u2000 exten gt 2000 102 Voicemail b2000 exten gt 8500 1 VoiceMailMain exten gt 8501 1 MusicOnHold exten gt 9 1 Dial zap g2 www EXTEN 1 exten gt 9 2 Congestion Incoming exten gt s 1 Answer exten gt s 2 Dial zap g1 20 rt exten gt s 3 Voicemail u1000 exten gt s 103 Voicemail b1000 In this example there are two internal extensions 1000 and 2000 a number to check voicemail 8500 a number to listen to musiconhold 8501 and a prefix to dial to get an outside line 9 It is configured for Release 1 01 Digium Inc Page 33 Chapter 3 Configuration incoming calls over the FXO rings phones 1 and 2 and voicemail is routed to mailbox 1000 Testing Your Configuration 1 Start Asterisk by typing asterisk 2 Connect to Asterisk and view the output by typing asterisk vvvvr 3 Dialtone should be present on phones connected to
4. beginning and stop bits at the end of each character Asynchronous communications are often found in internet access and remote office applications attenuation The dissipation of a transmitted signal s power as it travels over a wire bandwidth The capacity to carry traffic Higher bandwidth indicates the ability to transfer more data in a given time period bit The smallest element of information in a digital system A bit can be either a zero or a one bps bits per second A measurement of transmission speed across a data connection Release 1 01 Digium Inc Page 47 Appendix C Glossary and Acronyms broadband Broadband transmission shares the bandwidth of a particular medium copper or fiber optic to integrate multiple signals The channels take up different frequencies on the cable integrating voice data and video over one line channel A generic term for an individual data stream Service providers can use multiplexing techniques to transmit multiple channels over a common medium Cat5 Category of Performance for wiring and cabling Cat 5 cabling support applications up to 100 MHz Cat5E Category of Performance for wiring and cabling Category 5 Enhanced wiring supports signal rates up to 100 MHz but adheres to stricter quality specifications CLEC competitive local exchange carrier A term for telephone companies established after the Telecommunications Act of 1996 deregulated the LECs CLECs compet
5. may cause undesired operation Industry Canada This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulation Cet appareil numerique de la class A respecte les exigences du Reglement sur le Material Brouilleur du Canada Release 1 01 Digium Inc Page 5 Introduction to TDM800P Documentation This manual contains product information for the TDM800P card Be sure to refer to any supplementary documents or release notes that were shipped with your equipment The manual is organized in the following manner Chapter EM Kilos dix Title Description 1 Overview Identifies the card and type of modules you received with the TDM800P This chapter covers applications and uses of the TDM800P in the real world 2 Card Installation Provides instructions for installing the card in your PC acquiring correct drivers and checking device compatibility onfiguration rovides examples for configuring dial plan options Configurati Provid ples fi figuring dial plan opti 4 FXS and FXO Describes the FXO Foreign Exchange Office and Explained FXS Foreign Exchange Station modules and their significance roubleshooting xplains resolutions to common problems an Troubleshooting Explai luti probl d frequently asked questions pertaining to card installation and usage A Pin Assignments Lists the connectors and pin assignments B Specifications Details card specifications C Gloss
6. of 0 3 If the TDMS800P causes harm to the telephone network the telephone company may notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary Page 4 Digium Inc Release 1 01 The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience problems with the TDMS800P contact Digium Inc at 1 877 LINUX ME 1 877 546 8963 for repair and or warranty information If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Federal Communications Commission Part 15 This device complies with Part 15 of FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that
7. the FXS ports Test your configuration by placing an outgoing call placing a call from extension 1 to 2 or receiving an incoming call Successful completion of these tasks indicates your configuration is working properly Page 34 Digium Inc Release 1 01 Chapter 3 Configuration TDM w FXO Module or LineJack Figure 8 Sample Application Note More detailed information is provided on troubleshooting in the Asterisk User s Manual A copy may be requested by contacting Digium Technical Support at 1 877 LINUX ME 1 877 546 8963 or visiting the website at www digium com You may also contact your distributor or reseller where the card was purchased for assistance Release 1 01 Digium Inc Page 35 Chapter 3 Configuration Page 36 Digium Inc Release 1 01 Chapter 4 FXS and FXO Explained Identification There are multiple standard configurations in which the TDM800P card may be purchased Each configuration consists of one to four FXS and or FXO modules These modules are identified by their color a FXS Foreign Exchange Station Green Modules a FXO Foreign Exchange Office Red Modules This chapter provides an in depth review of the two module types and their uses within your Asterisk server Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves FXS Module The FXS module allows the TDM800P card to initiate and send ring
8. 00 size 256 Memory at ff8ffc00 32 bit non prefetchable size 1K Expansion ROM at ff8c0000 disabled size 128K Capabilities c0 Power Management version 2 Figure 6 Ispci Screen Shot A Digium TDM800P module should be identified If you do not identify this controller then your machine is not PCI 2 2 or higher compatible and the card will not work with your equipment 2 Download the latest Zaptel drivers 1 2 15 or later The Zaptel drivers can be downloaded using either ftp or http They are accessible via ftp from ftp ftp digum com pub zaptel They are accessible via http from http ftp digium com pub zaptel Page 26 Digium Inc Release 1 01 Chapter 2 Card Installation 3 Expand the downloaded tarballs tar zxvf zaptel 1 X X tar gz cd zaptel 1 X X make make install Note If you don t already have configuration files installed you can type make samples to install the default sample configuration files 4 Download the latest released version of Asterisk 1 2 15 or later Asterisk can be downloaded using ftp or http It is accessible via ftp from ftp ftp digum com pub asterisk It is also accessible via http from http ftp digium com pub asterisk 5 Expand the downloaded tarballs tar zxvf asterisk 1 2 xx tar gz cd asterisk 1 2 xx make make install Note Substitute the version of Asterisk you are using with the XX in the above command line Note If the build f
9. EN 60950 Other CE Mark 2002 95 EC Restrictions on Hazardous Substances RoHS 2005 747 EC lead free exemption Annex C Telecom FCC Part 68 ANSIATA 968 A Including Amendment A1 and A2 EMC FCC Part 15 Class A EN55022 CISPR22 Class A EN55025 IEC 61000 Release 1 01 Digium Inc Page 3 Federal Communications Commission Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the back of the TDM800P printed circuit board is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENS on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENS contact the local telephone company For products approved after July 23 2001 the REN is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN
10. You must have an available bracket slot to use the PWR2400B either PCI PCI Express or AGP Release 1 01 Digium Inc Page 23 Chapter 2 Card Installation A strap on the PWR2400B card allows the two power cables to take power from the same DC supply The PWR2400B does not connect to any bus inside the computer It may be used wherever there is an available PCI size bracket such as a PCI slot PCI Express slot or AGP slot Note The PWR2400B is not intended to supply power to any other device it is intended only to be used with UL Listed Digium TDM 800P or TDM2400P cards 5 Replace the cover to your computer A Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to apply power to the unit while the case is open Personal injury or damage to the unit could occur if the modules are touched while powered is applied 6 Plug all outside phone lines to the FXO red ports and connect all phones to the FXS green ports as needed See Table A 1 on page 43 for the pin assignments A A Page 24 Caution This unit must be connected to the Telecommunications Network in your country using an approved line cord e g for Australia use only line cords complying with ACA Technical Standard TSO08 Caution Only connect regulatory equipment approved for use in your specific country to the telecommunications network voltage circuit ports Digium Inc Release 1 01 Chapter 2 C
11. ails it may be because you are missing one of the build dependencies the kernel source or development tools Feel free to contact your reseller where the card was purchased or call Digium Technical Support at 1 877 LINUX ME 1 877 546 8963 for assistance Note Complete instructions for installing Asterisk are available at www asterisk org Release 1 01 Digium Inc Page 27 Chapter 2 Card Installation Zaptel Configuration The following steps are necessary for Zaptel configuration 1 If your card has any red FXO modules add the following fxsks This uses kewl start signalling which is loop start with disconnect supervision For example a TDM808P card would be configured as the following fxsks 1 2 3 4 5 6 7 8 Note You should have identified the type of TDM800P card when you received it If you are not sure refer to Module Identification on page 18 for assistance Page 28 Digium Inc Release 1 01 Chapter 2 Card Installation 2 If your card has any green FXS modules add the following fxoks This uses kewl start signalling which is loop start with disconnect supervision For example a TDM880P card would be configured as the following fxoks 1 2 3 4 5 6 7 8 An example TDM844P card configuration would be fxoks 1 2 3 4 fxsks 5 6 7 8 3 Set your loadzone and default zone for your country If you are not in the United States you will want to change the default configuration from US to your own two letter
12. al shipping container to use for future shipment or proof of damage during shipment Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves The installer must ensure that the equipment is permanently connected equipment pluggable type B or connected to a socket outlet that has been checked to ensure that it is reliably earthed in accordance with the National Electrical Code This card is intended for installation in a Restricted Access Location RAL only Release 1 01 Digium Inc Page 17 Chapter 2 Card Installation Shipment Inspection The following items are included in shipment of the TDM800P a TDMS800P card m Acombination of FXO and or FXS modules m User manual Module Identification The TDM800P card ships with FXO and or FXS modules in place These are identified by their color Take a moment to identify which modules were shipped with your card m FXO Foreign Exchange Office modules are Red m FXS Foreign Exchange Station modules are Green See Figure 2 on page 20 for an example of the card shown with one of each quad module Port Identification Each card consists of eight RJ11 ports located on the bracket Each port correlates to a single module port containing either FXO or FXS modules The ports are numbered in sequence from one to eight The top port is Port 1 and the bottom port is Port 8 See Figure 2 on page 20 for appropriate identi
13. ard Installation Software Installation The card is only supported under Linux Digium Inc recommends Debian Fedora and Red Hat however all other distributions are supported by Digium Technical Support Digium hardware requires drivers and libraries that are integrated with the Linux kernel You can obtain the source code from ftp digium com Detailed instructions are provided in this section To install your TDM800P card you will need m Full Linux kernel 2 6 or later source code a Development libraries and headers for libncurses only necessary for Asterisk m Development libraries and headers for zlib and openssl m If you are using the 1 2 x series of Asterisk and Zaptel you will need Asterisk 1 2 15 or newer and Zaptel 1 2 15 or newer If you are using the 1 4 x series of Asterisk and Zaptel you will need Asterisk 1 4 1 or newer and Zaptel 1 4 1 or newer If you are using Asterisk Business Edition you will need version B 2 or newer Release 1 01 Digium Inc Page 25 Chapter 2 Card Installation 1 Check your Ispci PCI device listing Boot the computer into Linux After the machine has loaded log in and execute the following lspci Confirm your Ispci PCI device listing by scanning for the following information in the output screen 0000 01 01 0 Ethernet controller Unknown device d161 0800 rev 11 Subsystem Unknown device d161 0800 Flags bus master medium devsel latency 32 IRQ 12 I O ports at d8
14. ary and A list of terms and acronyms used throughout this Acronyms manual Page 6 Digium Inc Release 1 01 Symbol Definitions Caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed To reduce the risk of damage or injury follow all steps or procedures as instructed The ESD symbol indicates electrostatic sensitive devices Observe precautions for handling devices Wear a properly grounded electrostatic discharge ESD wrist strap while handling the device The Electrical Hazard Symbol indicates a possibility of electrical shock when operating this unit in certain situations To reduce the risk of damage or injury follow all steps or procedures as instructed gt b gt gt Release 1 01 Digium Inc Page 7 Important Safety Instructions User Cautions FPPP PPDP Page 8 Warning This card must be used with the PC lid screwed down Telecommunications network voltages exist inside the PC The PC must be shut down and telecommunications line connection shall be removed before opening the PC Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to touch the modules while they are powered The case should be securely closed before power is applied to the unit Alarm Dialing Equipment If your home has specially wired alarm equipment connected to the telephone line ens
15. country abbreviation Save the file and return to the command line modprobe wctdm24xxp ztcfg vv Note The TDM800P card uses the same driver for this setting as the TDM2400 Release 1 01 Digium Inc Page 29 Chapter 2 Card Installation 4 Confirm the card configuration by initiating a dmesg command The example in Figure 7 on page 30 shows a sample of the dmesg screen output for a TDM844P card The text shown may vary slightly depending on the type of card installed ACPI PCI interrupt 0000 01 01 0 A gt GSI 22 level low IRQ 201 PCI Config reg is 02900117 TDM800P New Reg fe590000 Detected REGO 00000100 Detected REG1 00007849 Detected REG2 0000001d pre Reg fc is 50000027 post Reg fc is 50000024 Detected REG2 0000ffff TDM800P reg is a04c0004 Resetting the modules During Resetting the modules After resetting the modules Port 1 Installed AUTO FXO FCC mode Port 2 Installed AUTO FXO FCC mode Port 3 Installed AUTO FXO FCC mode Port 4 Installed AUTO FXO FCC mode Port 5 Installed AUTO FXO FCC mode Port 6 Installed AUTO FXO FCC mode Port 7 Installed AUTO FXO FCC mode Port 8 Installed AUTO FXO FCC mode Found a Wildcard TDM TDM800P 8 modules Figure 7 dmesg Screen Shot Note You will make changes to the configuration files to set up your dial plan and customize Asterisk to suit your particular needs These changes are stored in the etc za
16. digiumi Asterisk TDM800P LEO es User Manual Digium Inc 150 West Park Loop Suite 100 Huntsville AL 35806 United States digium Asterisk Main Number 1 256 428 6000 Tech Support 1 877 546 8963 Sales 1 256 428 6262 www digium com www asterisk org Digium Inc 2006 All rights reserved No part of this publication may be copied distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language without the prior written permission of Digium Inc Digium Inc has made every effort to ensure that the instructions contained in this document are adequate and error free The manufacturer will if necessary explain issues which may not be covered by this documentation The manufacturer s liability for any errors in the documents is limited to the correction of errors and the aforementioned advisory services This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Adobe and Acrobat are registered trademarks and Acrobat Reader is a trademark of Adobe Systems Incorporated Asterisk and Digium are registered trademarks and Asterisk Business Edition is a trademark of Digium Inc Any other trademarks mentioned in the document are the property of their respective owners Page 2 Digium Inc Release 1 01 Safety Certification and Agency Approvals Safety US CSA 60950 IEC 60950
17. e with ILECS to offer local service See also LEC and ILEC Page 48 Digium Inc Release 1 01 Appendix C Glossary and Acronyms CO central office The CO houses local switching equipment All local access lines in a particular geographic area terminate at this facility which is usually owned and operated by an ILEC CPE customer premises equipment Terminal equipment which is connected to the telecommunications network and which resides within the home or office of the customer This includes telephones modems terminals routers and television set top boxes DSO Digital Signal Level 0 A voice grade channel of 64 Kbps The worldwide standard speed for digitizing voice conversation using PCM Pulse Code Modulation DS1 Digital Signal Level 1 1 544 Mbps in North America T1 and Japan J1 up to 24 voice channels DSOs 2 048 Mbps in Europe E1 up to 32 voice channels DSOs DS1 T1 E1 lines are part of the PSTN DS3 Digital Signal Level 3 T3 in North America and Japan E3 in Europe Up to 672 voice channels DSOs DS3 T3 E3 lines are not part of the PSTN DTMF Dual Tone Multi Frequency Push button or touch tone dialing Release 1 01 Digium Inc Page 49 Appendix C Glossary and Acronyms E1 The European equivalent of North American T1 transmits data at 2 048 Mbps up to 32 voice channels DSOs E3 The European equivalent of North American T3 transmits data at 34 368 Mbps up to 512 voice channels DSOs
18. ease 1 01 Table Of Contents List of Figures Sample Card Application 15 TDM800P Card with Four Single Modules 20 TDMS800P Card with Two Quad Modules 21 Insert the Card llli 24 Connect Power for FXS Modules 25 lspci Screen Shot 200000 cee eee 28 dmesg Screen Shot 00 2 0000s 32 Sample Application cliens 37 List of Tables Example TDM 800P Card Configurations 23 RJ11 Telco Port Connector 47 Digium Inc Page 13 Table Of Contents Page 14 Digium Inc Release 1 01 Chapter 1 Overview The TDM800P card is a versatile device used for connecting your phone network to the PSTN Public Switched Telephone Network world This is accomplished through phone lines connected to the FXO Foreign Exchange Office ports and phones connected via the FXS Foreign Exchange Station ports The card allows Asterisk PBX software to connect to your phone network creating an office type telephony environment There are a variety of applications where the TDM800P proves useful An example is provided in the following figure Figure 1 Sample Card Application Release 1 01 Digium Inc Page 15 Chapter 1 Overview What is Asterisk Asterisk is the first Open Source PBX Since it runs on Linux it inherits all of the power and stability of the operating system The name Asterisk is derived from the all inclusive
19. fication of these ports Note It is important to identify the type and location of your TDM800P modules You will need this information during the Asterisk configuration Page 18 Digium Inc Release 1 01 Chapter 2 Card Installation The ports available for use on the TDM800P are not continuous The ports available for use depend upon the type of module used and the placement of the module on the card The TDM800P can accept 2 quad modules for a total of 8 ports If single modules are used only 2 single modules can occupy the same space as a quad module The single module ports are identified on the card and their corresponding RJ11 ports are identified below Please refer to Figure 2 for an example using single modules and Figure 3 for an example using quad modules If a single module is used the RJ11 port available for use will be the port corresponding to the location of the module on the card The following ports correspond to the single module ports as shown in Figure 2 a RJ11 Port 1 is used by Single Module Port 1 a RJ11 Port 2 is used by Single Module Port 2 m RJ11 Port 5 is used by Single Module Port 5 a RJ11 Port 6 is used by Single Module Port 6 If a quad module is placed covering single module ports 1 and 2 then that module will use ports 1 4 Likewise if a quad module is placed covering single module ports 3 and 4 the module will use ports 5 through 8 Figure 3 shows a TDM800P with two quad modules There are multi
20. hat hard drive corruption can occur when using incorrect settings Please review the man page for hdparm and make sure you understand the risks before using this tool Check the current mode using this command hdparm vi dev IDE Device Use this command to set the drives into UDMA2 mode hdparm d 1 X udma2 c 3 dev IDE Device If you are still having problems contact your reseller from which the card was purchased or Digium Technical Support at 1 877 LINUX ME 1 877 546 8963 There is a slight echo How can I adjust the sound quality There are several options available to correct this Each involves editing the zapata conf file Be sure to restart Asterisk upon completion 1 2 3 Adjust echocancelzyes to one of the following values 32 64 128 or 256 You can also set echotrainingzyes You can also adjust the rxgain and the txgain although it is only recommended to shift between 5 and 5 How can I enable more features Release 1 01 Digium Inc Page 41 Chapter 5 Troubleshooting To view all of the options available to add to your dial plan type the following command from within Asterisk show applications Where can I ask even more questions There are several places to inquire for more information about Asterisk Digium products 1 Digium Technical Support at 1 877 LINUX ME 1 877 546 8963 is available 7am 7pm Central Time GMT 6 Monday Friday 2 Asterisk users mailing list asteri
21. his connector Caution Only qualified service personnel should continue with hardware installation and configuration of the TDMS00P card Users should not attempt to perform these functions themselves Hardware Installation 1 Now that you are acquainted with your card power down your com puter and unplug it from its power source 2 Attach a static strap to your wrist and open the case 3 Remove the bracket place holder and insert the card into a 3 3 or 5 volt PCI slot PCI 2 2 or greater See Figure 4 Figure 4 Insert the Card Page 22 Digium Inc Release 1 01 Chapter 2 Card Installation 4 If your card has any FXS modules you will also need to connect the power cable from your computer s power supply to the back of the card Insert a four pin 12 volt connector disk drive power supply cable e g hard drive into the white plastic connector on the rear of the card See Figure 5 Figure 5 Connect Power for FXS Modules Many modern PCs and servers do not have spare or any 12V power connectors If you have FXS modules on your TDM card and your computer does not have power cables available then power must be provided to the TDM card by an alternate means Digium provides a solution to this problem with the optional PWR2400B available separately This card is essentially a PCI bracket assembly that takes power from an external DC power supply and routes it to two 15 power cables inside the computer
22. ing voltage to an FXO device such as an analog telephone FXO Module The FXO module allows the TDM800P card to terminate analog telephone lines POTS Because of the modular design you can activate additional ports at any time with more FXS or FXO daughter cards The FXO module passes all the call features any standard analog telephone line will support The Release 1 01 Digium Inc Page 37 Chapter 4 FXS and FXO Explained phone receiving the call is the last FXO device in the chain When it receives voltage from an FXS device the phone rings Page 38 Digium Inc Release 1 01 Chapter 5 Troubleshooting This chapter provides frequently asked questions as identified from Digium Technical Support and possible resolutions Multiple resources are available to obtain more information about Asterisk and Digium products Please visit both www digium com and www asterisk org for more information The FXO module never seems to hang up the line How do I set it to hang up Set busydetectzyes and busycount 10 in the zapata conf for your channels This will cause the line to hang up by listening for the busy tone Upon editing zapata conf you will need to restart Asterisk I have echo problems on my FXO modules and I ve tried the different echo cancellation algorithms in zconfig h tried tweaking the gains and still nothing works What can I do Use the fxotune utility To use Just run the fxotune utility with the 1 option f
23. nterfaces Local Loop Access Industry standard 6 pin RJ 11 PCI Bus 3 3V or 5V bus slot half length full height PCI card 33MHz minimum bus speed compliant with PCI 2 2 or greater Additional Power four pin 12V connector for FXS power supply required only if FXS modules are installed Environment Temperature 0 to 50 C 32 to 122 F operation 20 to 65 C 4 to 149 F storage Release 1 01 Digium Inc Page 45 Appendix B Specifications Humidity 10 to 90 non condensing Note Operating temperature is limited to 0 to 40 C 32 to 104 F when used with optional PWR2400B Power Bracket Hardware and Software Requirements 500 Mhz Pentium III or better 64MB RAM Available PCI Slot as described previously Table B 2 Maximum Power Consumption Model Power 3 3V All models 1W 5V All models 9W 12V TDM804E OW TDMSOSE into IREN OW TDM844E into 2REN 6 5W TDMS4AOE into 3REN 6 5W TDMSS80E into SREN 13W Note 3 3 and 5 volt power is taken from the PCI slot 12 volt power is taken only from the four pin hard disk drive connector or optional PWR2400B Page 46 Digium Inc Release 1 01 Appendix C Glossary and Acronyms ANSI American National Standards Institute An organization which proposes and establishes standards for international communications asynchronous Not synchronized not timed to an outside clock source Transmission is controlled by start bits at the
24. ommunications line connection shall be removed before opening the PC Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to touch the modules while they are powered The case should be securely closed before power is applied to the unit Servicing Disconnect telecommunications network cable before opening the cover or removing the card from the mother equipment Labeling For safety reasons only connect equipment with a Telecommunications Compliance label This includes customer equipment previously labelled Permitted or Certified Caution Only connect regulatory equipment approved for use in your specific country to the telecommunications network voltage circuit ports 1 01 Digium Inc Page 9 Service Personnel Cautions Caution This card is not intended for home use It must be used in restricted access locations and installed in UL Listed I T E only Page 10 Digium Inc Release 1 01 TABLE OF CONTENTS Chapter 1 OvervieW cnrhhh es Chapter 2 Card Installation cce Ihn Unpacking the Card lille Shipment Inspection liliis Module Identification llle Port Identification 2 0 0 ee ene FXS and FXO Connection 0 ccc ees Hardware Installation 0 0 0 eee Software Installation 0 0000 eee Chapter 3 Configuration cr ur Le uer ERR ENT ESSE RSS General Options cere rra
25. ple configurations in which the TDM800P card may be purchased Each configuration consists of a combination of single modules quad modules or both See Table 1 on page 21 for a complete list of possible configurations It is easiest to identify your card by understanding the naming scheme for each card The second digit provides the number of FXS modules present on the card The third digit provides the number of FXO modules present on the card See Table 1 on page 21 for a complete list of possible configurations Release 1 01 Digium Inc Page 19 Chapter 2 Card Installation Single Modules Power Supply Quad Modules All Ports Power Available Supply Figure 3 TDM800P Card with Two Quad Modules Page 20 Digium Inc Release 1 01 Chapter 2 Card Installation Table 1 Example TDM 800P Card Configurations Card ID FXO FXS Ports TDM801 1 FXO ports TDM802 2 FXO ports TDM803 3 FXO ports TDM804 4 FXO ports TDM820 2 FXS ports TDM822 2 FXS and 2 FXO ports TDM824 2 FXS and 4 FXO ports TDM830 3 FXS TDM840 4 FXS TDM842 4 FXS and 2 FXO ports TDM844 4 FXS and 4 FXO ports Release 1 01 Digium Inc Page 21 Chapter 2 Card Installation FXS and FXO Connection The TDMS800P card provides eight RJ11 connectors for access to the FXS and or FXO modules installed in the available slots The diagram in Table A 1 on page 43 provides the pinout for t
26. prior to the entry of competition and therefore have the dominant position in the market interface A point of contact between two systems networks or devices Release 1 01 Digium Inc Page 51 Appendix C Glossary and Acronyms ISO International Standards Organization LED light emitting diode Linux A robust feature packed open source operating system based on Unix that remains freely available on the internet It boasts dependability and offers a wide range of compatibility with hardware and software Asterisk runs exclusively on Linux loopback A state in which the transmit signal is reversed back as the receive signal typically by a far end network element MGCP Media Gateway Control Protocol multiplexing Transmitting multiple signals over a single line or channel FDM frequency division multiplexing and TDM time division multiplexing are the two most common methods FDM separates signals by dividing the data onto different carrier frequencies and TDM separates signals by interleaving bits one after the other MUX multiplexer A device which transmits multiple signals over a single communications line or channel See multiplexing Page 52 Digium Inc Release 1 01 Appendix C Glossary and Acronyms PBX private branch exchange A smaller version of a phone company s large central switching office Example Asterisk PCI peripheral component interconnect A standard bus used in most computers to connect pe
27. ptel conf configuration file Page 30 Digium Inc Release 1 01 Chapter 3 Configuration This chapter provides sample configurations to demonstrate customizing the Asterisk software to meet your individual needs Each section explains basic options as examples Once you have familiarized yourself with the samples you can edit the configuration files to meet your specific needs Note Only qualified service personnel should install the card Users should not attempt to perform this function themselves General Options Open the zapata conf file from the etc asterisk directory The following is a sample configuration for a TDM822P card You can place this at the bottom of your zapata conf file General options usecallerid yes hidecallerid no callwaiting yes threewaycalling yes transfer yes echocancel yes echocancelwhenbridged yes rxgain 0 0 txgain 0 0 FXS Modules Release 1 01 Digium Inc Page 31 Chapter 3 Configuration Group 1 signalling fxo ks context Internal channel 1 2 7 FXO Modules Group 2 echocancel yes signalling fxs ks context Incoming channel 3 4 Voicemail Open voicemail conf and find the following line at the bottom default 1234 gt 4242 Mark Spencer root localhost In this example 1234 is the mailbox number 4242 is the password Mark Spencer is the person s name and root localhost is his email address You can add extensions by adding the following 1000 gt 1234 Moose
28. ra dds eg a I GR IRA anda ge bets Voicemall 2 oe cos ws n Ew eee ed de Ree Dial Plan sss rReRROPPesieenkbpbeXp RESI yew NU EE E Testing Your Configuration llle Release 1 01 Digium Inc Page 11 Table Of Contents Chapter 4 FXS and FXO Explained 2 00 e eee e ee eee eee eee 37 Identification es cca oe ce cR en See ek eed Cae R8 a 37 FXS Module 5 edes ntda seh oda diese thoes aoe ea ee 37 EXO Module sse ahd RE RARE wie ala Si nai aba ene 8 37 Chapter 5 Troubleshooting eeeeeee IB 39 The FXO module never seems to hang up the line How do set it to hang Up esee eee Ee x oq Ros PH UR o Hx ee 39 have echo problems on my FXO modules and l ve tried the different solutions and still nothing works What can I do 39 Common Fixes for all cardS 20000 0c eee eee aes 40 There is a slight echo How can adjust the sound quality 41 How can enable more features 0 00 cee eee eee 41 Where can ask even more questions 0 000 42 Maintenance Support Program 2 2200 eee eee eee 42 Appendix A Pin Assignments leeeeeeeeeer III 43 Appendix B Specificatlohs e exem RR cede eet ad Makes 45 Appendix C Glossary and Acronyms eeseseeeee eene 47 Page 12 Digium Inc Release 1 01 Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Table 1 Table A 1 Rel
29. ripheral devices POP point of presence The physical connection point between a network and a telephone network A POP is usually a network node serving as the equivalent of a CO to a network service provider or an interexchange carrier POTS plain old telephone service Standard phone service over the public switched telephone network PSTN This service provides analog bandwidth of less than 4 kHz PPP point to point protocol Type of communications link that connects a single device to another single device such as a remote terminal to a host computer PSTN public switched telephone network A communications network which uses telephones to establish connections between two points Also referred to as the dial network QoS quality of service A measure of telephone service as specified by the Public Service Commission Release 1 01 Digium Inc Page 53 Appendix C Glossary and Acronyms RJ11 A six pin jack typically used for connecting telephones modems and fax machines in residential and business settings to PBX or the local telephone CO SIP Session Initiation Protocol An IETF proposed standard for setting up sessions between one or more clients It is currently the leading signaling protocol for Voice over IP gradually replacing H 323 T1 A dedicated digital carrier facility which transmits up to 24 voice channels DSOs and transmits data at 1 544 Mbps Commonly used to carry traffic to and from private business net
30. sk org lists digium com 3 IRC channel asterisk on irc freenode net Maintenance Support Program Digium is dedicated to supporting your Asterisk system by offering full technical support through our Maintenance Support Program The Maintenance Support Program covers all Digium hardware and the complete Asterisk software suite Through this program you can be at ease knowing that your business will always have access to the Asterisk experts To obtain a quote for maintenance please contact Asterisk Express sales at 1 256 428 6060 or express digium com Page 42 Digium Inc Release 1 01 Appendix A Pin Assignments All eight ports on the TDM800P bracket are 6 pin RJ11 ports The pin assignments are identified in Table A 1 Table A 1 RJ11 Telco Port Connector Pin Description 1 Not used 2 Not used Pin 1 3 Tip PIS 4 Ring 5 Not used 6 Not used Release 1 01 Digium Inc Page 43 Appendix A Pin Assignments Page 44 Digium Inc Release 1 01 Appendix B Specifications This appendix provides specifications required environmental conditions and maximum power consumption for the TDM800P card Physical Size 6 48 x 4 2 x 0 68 31 19 x 10 67 x 1 72 cm PCB size does not include the PCI bracket or retainer Check your model carefully to be sure it will accept this PCI card Weight 4 5 oz 127 58 gm with no modules loaded Each quad module adds 1 oz 28 35 gm I
31. ure the installation of the TDM800P does not disable your alarm equipment If you have questions consult your telephone company or a qualified installer Servicing Do not attempt to service this card unless specifically instructed to do so Do not attempt to remove the card from your equipment while power is present Refer servicing to qualified service personnel Water and Moisture Do not spill liquids on this unit Do not operate this equipment in a wet environment Heat Do not operate or store this product near heat sources such as radiators air ducts areas subject to direct intense sunlight or other products that produce heat Caution To reduce the risk of fire use only No 26 AWG or larger telecommunication wiring for network connections Digium Inc Release 1 01 User Cautions b Caution This card is not intended for home use It must be used in restrict4ed access locations and installed in UL Listed I T E only Static Electricity To reduce the risk of damaging the unit or your equipment do not attempt to open the enclosure or gain access to areas where you are not instructed to do so Refer servicing to qualified service personnel Save these instructions for future reference Service Personnel Cautions gt gt gt gt amp Release Warning This card must be used with the PC lid screwed down Telecommunications network voltages exist inside the PC The PC must be shut down and telec
32. works and ISPs T3 A dedicated digital carrier facility which consists of 28 T1 lines and transmits data at 44 736 Mbps Equivalent to 672 voice channels DSOs TDM time division multiplexer A device that supports simultaneous transmission of multiple data streams into a single high speed data stream TDM separates signals by interleaving bits one after the other telco A generic name which refers to the telephone companies throughout the world including RBOCs LECs and PTTs Page 54 Digium Inc Release 1 01 Appendix C Glossary and Acronyms tip and ring The standard termination on the two conductors of a telephone circuit named after the physical appearance of the contact areas on the jack plug twisted pair Two copper wires commonly used for telephony and data communications The wires are wrapped loosely around each other to minimize radio frequency interference or interference from other pairs in the same bundle V volts VoIP Voice over IP Technology used for transmitting voice traffic over a data network using the Internet Protocol Zap Digium hardware interface Release 1 01 Digium Inc Page 55 Appendix C Glossary and Acronyms Page 56 Digium Inc Release 1 01
33. xotune i 4 It should discover which zap channels are FXO modules and tune them accordingly Be warned however it takes a significant amount of time for EACH module to test I would say somewhere around 2 3 minutes But you only have to initialize it once for the line It will write a configuration file to etc fxotune conf You will need to have your system run fxotune Release 1 01 Digium Inc Page 39 Chapter 5 Troubleshooting with the s flag fxotune s to set the module with the previously discovered values from fxotune conf for it to take affect so essentially if each time you reboot the machine you need to run fxotune s You might consider putting it in your startup scripts some time after the module loads and before asterisk runs Note The digit after the i option is the digit that will break dialtone on the line Common Fixes for all cards 1 Check for shared interrupts by entering the following cat proc interrupts and lspci vb If a conflict exists try moving the card to another PCI slot 2 Check to see if X windows is running by entering the following ps aux grep X If X windows is running stop the application since it may cause a conflict with Asterisk 3 Check to see if your IDE hard drives are running with DMA levels set Advance user can perform an hdparm on your hard drive interface Page 40 Digium Inc Release 1 01 Chapter 5 Troubleshooting Use hdparm with caution as the man page states t
Download Pdf Manuals
Related Search