IsatDock DRIVE User Manual
Contents
1. Describes an incoming call being answered by the IsatDock IsatPhone Pro The Inmarsat IsatPhone Pro handset The symbol mark and logos are owned by the respective companies of which the symbol follows Any use of such marks by Beam Communications is under license Other trademarks and trade names are those of their respective owners RF Radio Frequencies SMA SubMiniature version A co axial RF connection RJ9 4P4C connector for the privacy handset GPS Global Positioning System GSPS Inmarsat s Global Satellite Phone Service lt gt BEAM Check that your IsatDock DRIVE package contains all of the following items 1 x IsatDock DRIVE docking station 1 x DC Power Cable Lead 1 x Universal Mounting Bracket RAM 3 x M4 Screw Set 1 x Fuse Kit 2 x Handset Locking Keys 1 x Speaker 1 x Microphone User Manual Quick Start Guide IsatDock Management System IDMS is available for download from http www beamcommunications com support isatdock IDMS Optional Accessories The following optional accessories are available for your IsatDock DRIVE Active Antennas ISD710 Maritime Antenna Active ISD715 Transport Magnetic Antenna Active ISD720 Transport Bolt Antenna Active Antenna Cable Kits for Active Antennas ISD932 6m cable kit Active ISD933 13m cable kit Active ISD934 18m cable kit Active ISD935 31m cable kit Active Passive Antennas2. ISD720 Transport Antenna FA ti Active ee NOTE Refer to the section Antenna Installation for more information on antenna placement and installation Only Beam approved antenna cables should be used with all docking stations and antennas IsatDock DRIVE Installation amp User Manual 2 Mount the microphone about 30cm away from where you normally speak and ensure the lead is sufficient to reach the cradle By default the audio is always on the hands free speaker and microphone unless a privacy handset audio device is enabled 4 Install External Alert Button optional IsatDock DRIVE provides an additional cable pair from the rear cable loom known as the standard Beam alarm loop This provides a Normally CLOSED wire loop which can be used to connect to any passive type of button or relay or reed switch in which the action breaks the loop OPEN to activate the alarm state Connect the BROWN and GREEN wires either directly to the button or it can be extended for longer runs up to 45 meters This alarm loop can support multiple alarm buttons switches wired in SERIES whereby any one of these buttons will OPEN activate the loop when pressed To properly activate the alarm state the loop needs to be OPEN for at least 2 seconds ie holding down the button for 2 seconds activates the alarm 5 Connect Privacy Handset Optional Extra The IsatDock DRIVE provides a RJ9 audio socket on the bottom of
3. Changes or modifications not expressly approved by Beam Communications could void the user s authority to operate the equipment IsatDock DRIVE Installation amp User Manual Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research Persons with pacemakers Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly
4. NOTE Ifthe IsatPhone Pro is removed from the dock during a call the call will drop out during this transition A NOTE One common cause for connection failure is a flat IsatPhone Pro battery which prevents the IsatPhone from turning ON In these instances the docking station will attempt to charge the IsatPhone Pro handset while it is switched OFF until enough charge is present for the IsatPhone Pro to turn ON This charging period can take up to 20 minutes depending on how flat the battery lt gt BEAM Pro handset The IsatDock DRIVE provides charging power to the IsatPhone Pro handset via its USB connector The IsatPhone Pro battery is a lithium ion cell which has a safety temperature range whilst charging This range is from 0 to 45 degrees Celsius 32 to 113 degrees Fahrenheit Due to the increased heating effects on the IsatPhone Pro handset whilst it is docked and being charged it is ideal for the ambient temperature to be at least 18 degrees below the 45 C upper limit for the handset to charge the battery whilst docked If the battery temperature exceeds this limit then the IsatPhone Pro may cease charging until the temperature is reduced Placing Voice Calls Hands Free Phone Call Mobile Originating 1 Dial the number using the full country codes on the IsatPhone Pro handset keypad whilst docked Press the GREEN key to start the connection 2 A message will display on the IsatPhone Pro handset to
5. indicate the call is progressing Options A During the call you may transfer the call to the optional privacy handset by taking the privacy handset out of its cup This automatically directs the call audio to the privacy handset B To return the call back to hands free mode place the privacy handset back in its cup Hands Free Phone Call Mobile Terminating Make a call from your landline phone or mobile phone to the IsatPhone Pro handset You need to know the phone number of the SIM card used in the IsatPhone Pro handset 1 The IsatDock DRIVE external speaker will ring according to the ringer setting of the IsatPhone Pro 2 Answer the call by pressing the GREEN key on the IsatPhone Pro handset Once the call is in progress options A and B from Hands free Phone Call Mobile Originating section are also applicable Privacy Handset Use Optional Accessory Privacy handset Phone Call Mobile Originating 1 Remove the privacy handset from its cup 2 Dial the phone number using the full country code on the IsatPhone Pro keypad whilst docked Press the GREEN button 3 A message is displayed on the IsatPhone Pro to indicate a call is in progress 4 Once the call is connected the STATUS LED will flash to indicate a call is in progress 5 Press the RED key on the IsatPhone Pro handset to terminate the call Privacy Handset Phone Call Mobile Terminating 1 Answer the incoming call by un cupping the
6. installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Performance of electronically controlled brake and or guidance systems can under certain unique conditions be subject to interference by mobile radio operation Although the transceiver meets all requirements regarding RF emissions you should mount the transceiver as far as possible from the guidance system and or braking modulator box usually located in the trunk to minimize any interference lt gt BEAM Posted Facilities Turn your phone OFF in any facility where posted notices require such as hospitals and on board aircraft Aircraft Airline regulations prohibit using your phone while in the air Consult the local Aviation Authority for guidelines on use of the equipment on board an aircraft Vehicles Equipped with an Air Bag An air bag inflates with great force Do NOT place objects including both installed and portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result iG OCK JF G eV eatures IsatDock DRIVE is an intelligent compact docking station specifically designed for the Inmarsat IsatPhone Pro satellite handset IsatDock
7. mode press and hold the Track button for seven seconds A single beep will sound and the LED will show re armed state GREEN lt gt BEAM IsatDock DRIVE Front Panel simultaneous press arrows to vary intensity Mode will automatically exit after 5 seconds after the last button press Location Button Action LED Sound Mode Mute Press In a Call 2 A S KA on off Mute the microphone uplink on the privacy handset LED turns RED Muted optional accessory if connected to cradle LED turns OFF Not muted Up Down In a Call A Increase decrease volume on the external speaker or privacy Audio will sound louder quieter in privacy handset with each press OR handset optional accessory if connected to cradle Out of Call Increase decrease volume of incoming ring tone on the external A beep will sound indicating the increased decreased ring tone volume speaker Single Press In Tracking Mode s s 1 second Send a tracking message to the pre configured destination A beep will sound to indicate that a tracking message is to be sent Single Press In Alert Emergency Mode 7 seconds Clear the alert emergency mode and return to the LED changes from RED YELLOW solid or flashing to GREEN Tracking mode Two button In Tracking Mode A beep will sound indicating alert emergency mode is activated ress A seconds Activate the Alert Emergency mode LED changes from GREEN to solid RED LED ch
8. the docking unit for connection to the Beam privacy handset This provides a local handset function conveniently mounted next to the IsatDock DRIVE cradle 1 The Privacy Handset Kit purchased ordered separately contains a mounting bracket space plate and fasteners 2 Mount the handset cup to the mounting plate it can be installed to the left or right side of the dock by simply rotating the bracket Val 3 ae o 3 screws e gt ia M4x14 ae L Left and right configuration GE ei Mount the spacer plate and the mounting bracket to the rear of the IsatDock DRIVE by using the longer screws provided with the kit The original RAM arm bracket plate is also re installed behind these plates a Rear of IsatDock DRIVE b Spacer c Mounting plate d RAM base e 3 x Mounting screws 3 Long Screws M4x18 C i OS BEAM 4 Plug the Privacy Handset RJ9 connector into the bottom of the docking unit as per image below Privacy Handset mode is enabled when the handset is removed from the cup Please ensure to re dock the Privacy Handset when not in use 6 Connecting Horn and Mute Wires Horn Alert Output If required The IsatDock DRIVE provides a BLUE wire output on the rear cable loom for controlling an external ringer such as a vehicle horn The horn output is an open collector output capable of sinking up to 120mA curren
9. tunnels larger vehicles Check the antenna connection Ensure the antenna cable has not been damaged Ensure that only approved antenna cable has been used Refer to Antenna Install Guide on Beam website support lt gt BEAM Beam Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order an
10. 12V Alert Button in built Two button press D934 18m SMA TNC cable kit Active Power w o 130mA 1 6W 1x alarm loop Bare wire Normally closed D935 30m cable kit Active IsatPhone Pro loop IN to OUT Gara Standby Charging 360mA 4 3W Track In built single key press 233 Privacy handset Transmit Charging 875mA 10 5W Connectors Interfaces RST410 Alert Pendant kit Sleep Mode 5mA 60mW Inmarsat Antenna TNC Female Hole aa UPS Battery Pack Peak Current 3 5A 42W GPS Antenna SMA Female Altona Physical Specifications 10 32V DC 4 way microFit AC DC adap pee 10 32V DC power cable Fuse kit Dimensions 230x 84x80 9 1x3 3x3 2 ze OU eee E mm inches Privacy Handset RJ9 connector Speaker Port i Weight dock 670g 1 47 bs al Microphone Total Kit Weight 1 67kg 3 68lbs ppeaker AE microti Elass D gt aW Universal mounting bracket RAM i i i Handset locking ke Environment Specifications Microphone 2 way microFit 2 5V DC bias SEI Operating Range 30 C to 70 C 22 F to 158 F electret User manual Storage 35 C to 85 C 31 F to 185 F Certifications Quick start guide Battery Inmarsat Charging Temp 0 C to 45 C 32 F to 113 F FCC RE EETA Humidity lt 75 RH CE Compliance GPS Module internal Electrical Safety NOTE Channels 14 tracking 51 channel RoHS acquiring Specifications are subject to change without notice Update Rate iHz Industry Canada Accuracy Position 2 5m CEP Velocity CTick It is idea
11. DRIVE allows the IsatPhone Pro handset to be used in a vehicle enabling quality hands free calls with echo cancellation and noise reduction support IsatDock DRIVE is equipped with internal GPS the IsatDock DRIVE provides an intelligent tracking and alert reporting system that can be easily configured to support periodic polling or emergency alert reporting IsatDock Design Slimline design High quality ABS plastic Single action insertion mechanism Insertion guides Single button release Key lockable RAM universal mounting bracket Integrated cable assemblies Robust GSPS GPS antenna connection Accessible control buttons Compact external speaker and microphone Power 10 32V DC Input e 110 240V AC plug pack optional Integrated Handsfree Superior echo cancellation Full duplex Supports privacy handset optional accessory Buttons on Dock Ringer volume up down In call volume up down In call mute Track button Alert 2 button press Alert and Tracking Supports Beam LeoTRAK Online Dedicated internal GPS receiver TRACKING Periodic location messages SMS SMS to e mail Location message sent upon button press Ignition ON OFF reporting Remote location polling via SMS ALERT MODE 2 Button press on docking station Periodic alert location messages Supports external panic alert pedant or button Remote clearing of alert via SMS IsatDock DRIVE Installa
12. ISD700 Directional Fixed Antenna Passive Antenna Cable Kits for Passive Antennas ISD936 10m cable kit Passive ISD937 20m cable kit Passive Additional Accessories ISD955 Privacy Handset ISD950 110 240v AC plug pack RST055 UPS Battery Pack See your service provider for pricing and availability of these quality BEAM accessories IsatDock DRIVE Installation amp User Manual Additional Information For the latest in supporting software and documentation for IsatDock DRIVE please contact www beamcommunications com support Alert Tracking To configure the alert tracking functionality on your IsatDock DRIVE you must first install the IsatDock Management System IDMS software which also includes the Beam USB drivers for Microsoft Windows based operating systems Other Resources Available Online Advanced Configuration inbuilt to IDMS Quick Start Guide amp Manual Antenna Installation Guide IsatPhone Pro firmware upgrade if required CONTENTS Inmarsat IsatDock DRIVE Part Number About Beam Communications Conventions in this Manual Terminology Package Contents Optional Accessories Additional Information Alert Tracking Other Resources Available Online Safety Information Safety Inmarsat Transceiver IsatPhone Pro IsatDock FCC Information Electronic Devices Pacemakers Other Medical Devices Vehicles Posted Facilities Aircraft Vehicles Equipped with an Air Bag IsatDock DRIVE Ke
13. IsatDock DRIVE User Manual Product name IsatDock DRIVE Manual revision 01 Part Number USRMANO06001 Release date October 2010 BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2010 BEAM Communications Pty Ltd All rights reserved c lt S BEAM Beam Communications a wholly owned subsidiary of World Reach Limited WRR listed on the Australian Stock Exchange is a world leader in design manufacture and distribution of specialised communications equipment for the Inmarsat Satellite Network Beam s commitment to be at the forefront has continued to increase its share of the global satellite communications market Its premium distribution network spans the world Recognized as a leading provider of satellite communication solutions Beam specializes in Voice Data Tracking and customized solutions Beam develops innovative products and services to meet market demands and niche applications Beams leading edge products are deployed in a wi
14. a cable labelled GPS to the antenna connector labelled GPS via the SMA connector AN WARNING DO NOT pull with force on the cables from the rear of the IsatDock DRIVE Please install strain relief clamping for the antenna cables where required Correct installation of the antenna system is a vital part of the IsatDock DRIVE system to ensure reliable functionality and drop free calls WARNING Changes or modifications not expressly approved by Beam Communications could void the user s authority to operate the equipment WARNING To satisfy FCC RF exposure requirements for mobile transmitting devices a separation distance of 55 cm or more should be maintained between the antenna of this device and persons during device operation To ensure compliance operations at closer than this distance is not recommended ISD700 Directional Fixed Antenna Passive ISD710 Marine Antenna Active with Pole 3 Connecting Speaker and Microphone The IsatDock DRIVE cradle comes with an external speaker and microphone for hands free operation 1 Mount the speaker in the appropriate location and ensure the lead is sufficient to reach the cradle A NOTE The speaker outputs are a Class D amplifier which mustnot be connected to chassis ground Bracket with Bracket ISD715 gt 7 s Magnetic j Mounting
15. anges to flashing RED once the alert has been sent LED will change to slow flashing YELLOW once the remote server has acknowledged receiving the alert Brightness Out of Call All LED s will change to WHITE and a single beep will sound when entering dual button Enter LED brightness change mode Press UP and DOWN brightness change mode A short double beep will sound when exiting change mode This action is optional only when the Tracking Mode for your IsatDock MARINE is configured and activated Remote alert command functionality for disabling and acknowledgment is scheduled to be available by a firmware upgrade Q1 2011 A beep will only sound if audible alerts are enabled in the IDMS IsatDock DRIVE Installation amp User Manual 25 IsatDock DRIVE Buttons LED lights ILLUMINATED Tracking enabled GPS fix acquired Alert mode activated N A Tracking and alert disabled FLASHING ILLUMINATED No GPS fix Alert message sent Outgoing audio is muted alert message acknowledged by remote party server N A N A Outgoing audio is not muted ILLUMINATED Handset registered and Handset not registered able to make a call no signal and cannot make or receive calls FLASHING Call in Progress N A ALTERNATING Error detected in communicating with IsatPhone Pro handset 1 Mute 2 Track 3 Up amp Down 4 LED STATUS 26 Assuring Quality of I
16. ation When installed in a marine application using the DC power cable the YELLOW wire can be wired to a suitable panel switch which will allow the IsatDock DRIVE to be turned off when not in use Optional ISD950 AC Plug Pack Installation For installation with the optional ISD950 110 240 AC plug pack connect the 4 way Microfit connector from the plug pack to the 4 way power connector on the rear cable loom of the IsatDock DRIVE In this configuration the ignition accessory status is always ON 8 Tracking amp Alert Configuration optional Tracking amp Alert requires the setup of tracking and or alerting messages Please refer to the IDMS software to enable and configure Tracking amp Alert A NOTE If the Beam alarm loop is going to be used with an external button remember to enable this external loop in the IDMS settings Once enabled the loop will be armed and activated with an open loop condition To avoid false triggering be sure to have the normally closed button wired into the alert loop before applying power IsatDock DRIVE Docking amp undocking the IsatPhone Pro handset To place the IsatPro Phone into the docking unit both the covers on the external antenna connectors and the USB Audio connectors need to be opened 1 The antenna cover must be placed at 90 degrees to the antenna connector cavity and run parallel to the top edge of the phone 2 The cover in the base of th
17. cally controlled anti skid brakes route all cables on the opposite side of the vehicle from the braking modulator box to minimize possible interference from the phone Keep all in line connectors accessible The suggested path for routing cables in vehicles without wiring troughs is alongside the drive shaft hump under the carpet lt gt BEAM Guidelines for Electrical Connections The system is designed to operate in negative ground 10 to 32 Volt DC electrical systems only If using the DC cable lead The best power connection point for the positive primary power lead is the positive terminal of the vehicle battery Often direct connection to the battery is inconvenient and you may find it easier to connect the positive leads to the starter solenoid Always select a point as close as possible to the battery Connect the negative primary power leads to a good ground point on the vehicle chassis or at the battery If you must attach the negative primary power lead directly to the negative pole of the battery you may optionally insert a 10 amp fuse not included into the ground OV line Failure to insert a fuse can cause equipment to overheat if a wiring fault exists Many parts of a vehicle can produce electrical noise that interferes with the electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the ignition wir
18. d or warranty processing arrangements have been agreed upon in writing by BEAM BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months and 24 months replacement warranty for IsatDock cradles ONLY from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing The warranty is a return to base warranty and freight is paid by the sender A charge of USD 150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect IsatDock DRIVE Installation amp User Manual BEAM Communications will not accept responsibility for any invoiced goods or services that are not co
19. de range of vertical markets including Maritime Transport Government Defence Mining Construction Forestry Emergency Services Relief Aid Telemetry and Rural Telephony Supported by a dedicated team of professionals Beam has developed solid relationships with its peers and network of distributors worldwide S BEAM BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Information info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 3 IsatDock DRIVE Installation amp User Manual These notes will appear throughout this manual and should be taken into consideration gt Warning or Caution This symbol and associated text indicate a warning note providing information to prevent damage to equipment or personal injury gt Note Important Tip Header This symbol and associated text indicate a note providing general operating information gt Interference Header All wireless phones may get interference which could affect performance gt Record Header Write details of your unit for easy reference when required Ideal when troubleshooting A Terminology TERM DESCRIPTION IDMS IsatDock Management System MS Windows Install SMS Short Message Service Mobile Originating Describes a call initiated by the IsatDock Mobile Terminating
20. e phone should be in the a 90 degree opened position IsatDock DRIVE Installation amp User Manual 3 To dock the handset align the IsatPhone Pro with the phone tray and slide the handset down until it seats flush to the bottom of the tray Swing the phone down into the cradle by applying pressure to the top of the handset An audible click is heard when the phone is in the docked position To remove the handset from the cradle press the EJECT button at the top of the docking station The dock will swing out and the handset can be removed 21 Operation of the IsatPhone Pro Prepare the Inmarsat IsatPhone Pro Ensure that the IsatPhone Pro Handset has the latest compatible firmware installed For more information visit www beamcommunications com support isatdock Starting Up 1 Retract the antenna on the IsatPhone Pro handset 2 Place the IsatPhone Pro as per instructions Docking amp Undocking on page 21 3 Turn vehicle ignition on The IsatPhone Pro will automatically power and the handset will then start to initialise followed by a 3 tone rising beep when a successful connection has been made between the docking station and the IsatPhone Pro 4 Wait for the IsatPhone Pro handset to register on the Inmarsat network The STATUS LED on the docking station will turn green when a successful registration has taken place 5 You are now ready to make and receive calls 22 A
21. end Tracking Position In order to send a tracking message the following condition must be fulfilled 1 The GPS receiver has acquired enough satellite signals and navigational data to calculate a positional solution fix 2 The IsatPhone Pro handset is registered with the GSPS network 3 Tracking is configured and enabled via the IDMS The Track LED will stay off if the Tracking function is disabled It will turn solid GREEN if all of the above conditions are satisfied Otherwise it will flash in GREEN if the Tracking function is enabled but no GPS fix and or GSPS registration 24 To manually send a tracking message of the current location A Apply a single press to the Track button A single beep will sound if configured in the IDMS Activate Alert Mode Alert mode can be activated by one of the following two methods 1 Press and hold both the Track and Mute buttons together for 2 seconds A single beep will sound if configured in the IDMS 2 If enabled by the IDMS press and hold the external panic button optionally wired into the Alert Loop wires Once triggered into the Alert mode the Track LED turns RED The message then attempts to be sent The Track LED will flash in RED when the alert message is sent Rate 1 5sec off 1 5sec on etc The Track LED will flash in YELLOW when the alert message is acknowledged by a remote host Rate 1sec off 4sec on etc Clearing an Alert To clear the alert
22. eset destination continuously until the alert is disabled either remotely or locally on the IsatDock DRIVE unit LeoTRAK Online Global Tracking Portal LeoTRAK Online is Beam s own global web based alert monitoring and tracking application which enables you to track trace and monitor your asset anywhere on earth for a small monthly fee through a simple to use web portal For more information about LeoTRAK Online and associated charges please visit A NOTE Remote alert command functionality for disabling www leotrakonline com and acknowledgment is scheduled to be available by a firmware upgrade Q1 2011 lt gt BEAM Equipment O IsatDock DRIVE unit Key Lock IsatPhone Pro Eject Button IsatPhone Pro IsatPhone Pro docking Tray Function Buttons Status Indication Light OS Oy oe UNS Power Cable Loom a Power Supply b Satellite TNC Female Connector c GPS SMA Female Connector d Microphone e Speaker f Alert Loop green amp brown Horn Alert blue Radio Mute white 9 RAM Mounting 10 Privacy Handset Connection 11 Micro USB Data Connection Data services scheduled to be available Q1 2011 Firmware upgrade will be required ui a N UAA a IsatDock DRIVE Installation amp User Manual istallation Guidelines This guide outlines the process for installing the IsatDock DRIVE in conjunction with an Inmarsat IsatPhone Pro handset This kit must not be used
23. ing and connections to the vehicle battery are in good working condition e Verify that low resistance connections are present between the battery negative terminal the vehicle chassis and the engine block All wire connections should be clean and tight For vehicle installation install provided fuses into the BATT and ignition sense accessory wires A WARNING Do not connect the IsatDock interface power cable to power the unit until the full installation is completed Installing the IsatDock DRIVE Cradle Install the components in the following order More detailed instructions can be found in the sections following 1 Mount the IsatDock DRIVE cradle 2 Install the external Inmarsat antenna 3 Connect the speaker and microphone to the IsatDOCK DRIVE cradle 4 Install the external alert button optional 5 Connect the privacy handset ordered as extra option Connecting Horn Mute wires Connect the DC power cable Configure Tracking Alert optional When selecting a location for the IlsatDock cradle consider these guidelines Ensure that each mounting surface is strong enough to support the cradle Allow enough room so that you can easily insert the IsatPhone Pro handset in and out from the cradle Ensure that the IsatDock is within cable distance of power and antenna connections Position the handset and cables so that it does not interfere with vehicle operation or IsatDock DRIVE Insta
24. input is switched off If a call is in progress while this occurs the lsatDock DRIVE will stay on for 20 minutes after the call is terminated Please follow the steps to connect the DC power cable to the vehicle battery power and the IsatDock DRIVE Route the wire end of the DC power cable to the connection point DO NOT apply power until the following steps are completed Connect the BLACK wire to the negative terminal of the battery 10A fuse recommended or the vehicle chassis if negatively grounded chassis Connect the RED wire to the positive terminal of the battery It is recommended to add the 5A fuse between them supplied Connect the YELLOW wire to the vehicle accessory power If the accessory power is unavailable this may be connected to a vehicle ignition voltage It is recommended to add a 1A fuse between them The accessory wire enables the IsatDock DRIVE to turn on and off as the vehicle key is enabled or disabled If this function is not required the YELLOW wire To Battery Positive Terminal f j J BLACK S YELLOW IGN Ignition Accessory 5A Fuse recommended OV Power Ground To Negative Terminal or chassis To ACC switched power 1A Fuse recommended 20 c gt BEAM MUST be connected to the RED wire 5 Connect the 4 way Microfit connector on the DC power cable to the 4 way power connector on the rear cable loom of the IsatDock DRIVE Wiring for a Marine Applic
25. l for the ambient temperature to be 0 1m s Timing 300ns EMCiCompliance approximately 18 degrees below the 45 C upper limit for Acquisition TTFF Cold 29sec Hot 1sec Accessories the handset to charge the battery whilst docked 28 c BEAM 1 Physical Dimensions Drive Dock 2 Physical Dimensions Privacy Handset 42 63 81 74 IsatDock DRIVE Installation amp User Manual 29 Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the IsatDock DRIVE How do know if my IsatPhone Pro is registered on the Inmarsat network A The STATUS LED of the docking station will change to GREEN when the handset is registered and able to make calls on the network The IsatPhone Pro will also indicate Inmarsat in the top left corner of the screen display The handset and docking station turn s OFF every 20minutes A Ensure the Ignition Accessories wire is connected to power If this is not connected or connected to ground the docking station will go into sleep mode after 20 minutes by default as No power on IsatDock A Check power is connected to the interface unit If applicable check the vehicle ignition is in ACC or IGN or ON position Ensure the Con
26. le those that arise when an antenna is being operated with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the Inmarsat unit IsatDock DRIVE Installation amp User Manual Mitigation of RF Interference Inmarsat Service degradation due to RF interference can be significantly improved by Increasing the distance and moving the Inmarsat antenna off axis from the source of the interference and Using an external band pass filter and an external antenna A WARNING Failure to use Beam approved antenna cables will result in degraded performance and may damage the IsatPhone Pro 27 Electrical amp Environmental Sensitivity 161 dBm LTO LeoTRAK Online Operational Limits Altitude 18000m Velocity 515m s SD715 Transport Magnetic Antenna Active Specifications lsatDock DRIVE oe SD720 Transport Bolt Antenna Active namics x Average Power Average Watts FRET SD932 6m SMA TNC cable kit Active Consumption esse SD933 12m SMA TNC cable kit Active Current
27. llation amp User Manual with driver or passenger seating or leg space Ensure sufficient room is allowed for the antenna and interface cables to be routed from the rear of the IsatDock cradle 1 Mount the IsatDock DRIVE cradle The IsatDock DRIVE is supplied with a universal RAM mount bracket that enables mounting to any flat surface vertical or horizontal within a vehicle or other required location 1 Attach one pivot base to the rear of the IsatDock DRIVE using the M4 screws supplied 2 Secure the second pivot base to the location you have selected for mounting the IsatDock DRIVE 3 Use the interconnecting step of the RAM mount to secure the IsatDock DRIVE to the pivot base and tighten into the desired location firmly using the wing nut on the stem 1 2 3 2 Install the external Inmarsat Antenna The antenna connections exit from the rear of the IsatDock DRIVE cradle via the antenna loom There are two RF connections required the Satellite TNC Female Connector and GPS SMA Female connector 1 Refer to the antennas installation guide for antenna mounting and location requirements 2 Connect the antenna cable labelled Inmarsat to the IsatDock s TNC connector 3 Connect the antenna cable labelled GPS to the IsatDock s SMA connector 4 Connect the antenna cable labelled Inmarsat to the antenna connector labelled ISAT via the SMA connector 5 Connect the antenn
28. nector cable to the IsatDock is firmly fitted Check all the connection cables to and from the IsatDock 30 The signal bars are low or fluctuating and call quality is poor Party B cannot hear your voice Ensure all antenna connectors are tight The antenna is operating in a location that it can see the satellite and there are no obstructions Beam certified antenna cabling is being used and there are no sharp bends or cuts in the cable If using a fixed passive antenna ensure it is orientated correctly and pointing at the satellite Privacy Handset must be docked in its cup when not in use Check that MUTE is not ON indicated by turning RED Check the signal strength on the handset Ensure the Headset connector at the base of the IsatPhone Pro is not obstructed and there is no dust or foreign objects in the connector socket l am looking for the latest manuals and support information on the docking station The docking station appears to be turning ON OFF and the handset is not registering Visit http www beamcommunications com isatdock Dropped calls Ensure the power supply can provide at least 3 5A at 12volts If power is being supplied from a battery ensure the connections are tight and the contacts are clean aa i Due to a satellite network when you are in motion the satellite signal may become obstructed such as buildings bridges
29. nmarsat Service Inmarsat is committed to providing subscribers around the world with consistent reliable quality voice and data access all day every day The Inmarsat satellite system is monitored for call performance from numerous locations 24 hours a day 7 days a week in order to achieve this There are conditions that can compromise the quality of the service you may receive These include Obstructions Cabling RF Interference Obstructions Nearby tall buildings or similar structures heavily leafed trees and mountains can all degrade performance as they block the signal between the antenna and the satellites Inmarsat performance is immune from natural environments such as clouds fog rain snow wind and smoke VD HS Cabling Using an externally mounted antenna provides an ideal solution for many applications It is very important that both the antenna cabling and antenna are Beam approved products Always ensure all RF connectors are screwed together firmly and ensure there are no sharp bends in the cabling between the docking station and the antenna RF Interference All wireless devices including satellite telephones are susceptible to RF radio frequency interference from other electronic devices This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other Symptoms of RF Interference Symptoms of RF interference often resemb
30. off your vehicle engine IsatDock DRIVE Installation amp User Manual Safety Inmarsat Transceiver IsatPhone Pro Your handset is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals NOTE Refer to Inmarsat IsatPhone Pro Manual for additional Information The Inmarsat IsatPhone Pro handset has an in built transceiver which is designed to be used with an external antenna This antenna transmits RF energy The Inmarsat antenna fitted via an extension coaxial cable to the cradle must be located more than gt 0 55 meters from the human body person when in operation International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy These standards are based on extensive scientific review by scientists engineers and physicians from universities government health agencies and industry groups They review the available body of research to develop ANSI standard These ANSI standards are reviewed regularly for research development International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektrotechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 Do not ope
31. privacy handset from its cup 2 Press the RED key on the IsatPhone Pro handset to terminate the call IsatDock DRIVE Installation amp User Manual Mute Mode Mute functionality The mute function of the IsatDock DRIVE allows the user to mute the uplink microphone audio on the privacy handset and or external hands free microphone 1 During a call Press the Mute button on the face of the IsatDock DRIVE a RED LED will illuminate the Mute button to confirm that the IsatDock DRIVE is muted 2 To exit the mute mode press the mute button once USB Driver Installation The IsatDock DRIVE USB data port requires an interface driver to be installed on the user s computer prior to undertaking data communication This driver supports the following operating systems Windows XP SP3 or above amp Windows Vista You can download the Windows driver for the IsatDock from http www beamcommunications com support isatdock 23 Tracking and Alert Operations Enable Tracking amp Alert The Tracking amp Alert function is not enabled by default and it has to be configured and enabled using the IDMS software via the micro USB connection to the IsatDock DRIVE Various configuration options are available to the user in the IDMS The message delivery method is also set using the IDMS Please refer to the IDMS User Guide for more details on how to configure and enable the Tracking amp Alert function on the IsatPhone Pro S
32. rate your satellite telephone when a person is within 0 55 meters of the antenna A person or object within 0 55 meters of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines As a precaution please maintain the maximum body distance possible from the antenna during call transmission lt gt BEAM A WARNING ROAD SAFETY COMES FIRST Do not use a hand held cellular terminal satellite phone or mobile when driving a vehicle unless it is securely mounted in a holder for speaker phone operation Before making a call with a handheld terminal satellite phone or mobile park the vehicle stationary Please obey local road laws for hands free speakerphone operation Speakerphones hands free must be installed by qualified personnel Faulty installation or operation can constitute a safety hazard A IMPORTANT Cellular amp Satellite terminals or mobiles operate using radio signals and communication networks Because of this the connection cannot be guaranteed at all times or under all conditions Therefore you should never rely solely upon any wireless device for essential communications for example emergency calls IsatDock FCC Information This equipment has been tested and found to comply with the limits for a Class B digital devices pursuan
33. safety information Store the system in a cool and dry area Donot submerge the system in water Donot place foreign metal objects or debris in the system If debris enters into the system please return to factory for service WARNING DO NOT open equipment There are no user serviceable parts inside Ifa DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF and DO NOT remove your battery or remove the IsatPhone Pro handset from the cradle when you are in any area with a potentially explosive atmosphere Obey all signs and instructions Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are often but not always clearly marked They include but are not limited to fuelling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities y areas where fuel odors are present for example if a gas propane leak occurs in a car or home areas where the air contains chemicals or particles such as grain dust or metal powders y any other area where you normally would be advised to turn
34. t It CANNOT be connected to the vehicle horn directly and an automotive grade relay must be used to control the horn as shown below By default it only works when the key ignition is OFF and the IsatDock DRIVE is still ON by default the IsatDock DRIVE will stay on for 20 minutes after the key ignition is turned OFF This is to avoid the horn buzzing on an incoming call while the vehicle is being driven 12V 24V Battery l IsatDock DRIVE Installation amp User Manual Radio Mute Feature The entertainment mute output connects to the mute input on your car radio if the radio includes a mute fuction The entertainment mute feature automatically mutes the radio system when you place or receive a call This feature needs to be supproted by a car radio that supports in functionality A NOTE This output signal from the Mute connector sinks a maximum of 100mA 0 1A to ground 7 Connecting DC Power Cable The Dock can be powered from the supplied 10 32V DC power cable lead BLACK The DC power cable has three wires RED BLACK and YELLOW The RED and BLACK wires are used for the power connection while the YELLOW wire can be connected to a vehicle s accessories ignition or other similar circuits to control the ON OFF status of the IsatDock DRIVE in synchronization with a vehicles operation By default the IsatDock DRIVE will stay on for 20 minutes after this
35. t to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device has been designed to operate with antennas ISD710 AT1595 82 ISD715 ISD720 AT1595 83 and having a maximum gain of 6dB i dB Antennas having a gain grater than 6dBi dB are strictly prohibited for use with this device To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power EIRP is not more than that required for successful communication A WARNING
36. tion amp User Manual TRACKING MESSAGE CONTENT Message ID Header Latitude Longitude Speed Direction Altitude Other Key Features USB data when available Phone charging Horn alert light integration Compact installation Privacy handset auto answer hang up optional Tracking Alert Monitoring IsatDock DRIVE has an in built GPS module that can provide tracking monitoring and alert management in various land and sea based applications within various types of vehicles vessels or fixed site locations The GPS module provides accurate positioning and enables tracking worldwide The tracking function has to be configured and enabled on the IsatDock DRIVE via the IDMS Once turned ON tracking and alert messages can be sent to a phone number e mail address LeoTrak Online or any other tracking application via SMS Tracking messages can be sent from the IsatDock DRIVE in the following ways 1 Periodic position reporting which is preset during configuration of the IsatDock DRIVE 2 Acurrent location position can be sent at any time by pressing the Track button on the front of the IsatDock DRIVE The Alert mode can be activated on the IsatDock DRIVE in the following ways 1 Use the two button press know as the Alert button on the front of the cradle 2 Use an external alert button emergency push button connected to the alert loop Once activated alert messages will be sent to the pr
37. vered by a BEAM Communications written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty 31 BEAM Communications 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Tel 61 3 8588 4500 Fax 61 3 9560 9055 Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com lt N gt BEAM www beamcommunications com PART USRMAN006001
38. with any other device other than the Inmarsat IsatPhone Pro handset Only qualified personnel should install communication equipment If necessary contact the vehicle manufacturer for air bag information specific to the vehicle Ensure that the units are protected from dirt and moisture Select an area to mount components that do not interfere with driver or passengers seating or leg space Ensure that each mounting surface is strong enough to support the component being mounted to prevent the component from loosening over time Mount all components securely to prevent shifting that could cause injury or could interfere with safe vehicle operation Always use the supplied mounting hardware Leave space around the units to allow cooling and ensure there are adequate clearance for cables Ensure the units can be easily removed Routing Cables for vehicle installations Route cables so they are protected from pinching sharp edges and crushing A WARNING Air bags inflate with great force DO NOT place objects including communication equipment in the area over the air bag or in the air bag deployment area If the communication equipment is improperly installed and the air bag inflates serious injury could result Where possible avoid routing cables above the catalytic converter Use grommets wherever a cable must pass through a hole in a metal panel Ina vehicle equipped with electroni
39. y Features Tracking Alert Monitoring LeoTRAK Oline Global Tracking Portal Equipment Overview Installation Guidelines Routing Cables for vehicle installations Guidelines for Electrical Connections Installation Procedure Installing the IsatDock DRIVE Cradle IsatDock DRIVE Usage Docking amp undocking the IsatPhone Pro handset Operation of the IsatPhone Pro Placing Voice Calls Privacy Handset Use Optional Accessory lt gt gt BEAM 11 13 14 15 21 Mute Mode USB Driver Installation Tracking and Alert Operations IsatDock DRIVE Front Panel IsatDock DRIVE Buttons LED lights Assuring Quality of Inmarsat Service Specification Summary 28 Electrical amp Environmental Specifications lsatDock DRIVE 1 Physical Dimensions DRIVE Dock 2 Physical Dimensions Privacy Handset Trouble Shooting 30 Beam Warranty Conditions 31 IMPORTANT Please read the following information carefully before installing and using the IsatDock DRIVE Failing to follow instructions may compromise the safety of the product and may result in personal injury and or equipment damage Please consult your supplier if you have any further questions The IsatDock DRIVE is a low power docking station for the IsatPhone Pro handset When ON it will charge the IsatPhone Pro handset whilst docked in the IsatDock DRIVE Refer to the appropriate section of this IsatDock DRIVE Installation amp User Manual for additional
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