NETWORK VIDEO RECORDER SERIES
Contents
1. Step5 Get a new battery and install it to its slot on the mainboard m For Type 1 install it with the side of CR2032 facing up as shown above m For Type 2 install it without the side of CR2032 facing you as shown above Step6 Replace the cover and connect to power Step Set the date 4 time and resume recording2. 0 0 GATEWAY 10 1 1 10 PRIMARY DNS 168 95 1 1 APPLY EXIT e The NVR will then detect the IP camera and display images soon 2 1 2 Static DHCP Mode CONNECTION Note SETTING Path e ADVANCED CONFIG gt NETWORK gt LAN gt MODE When the LAN port of the NVR is connected to a router not a hub you can mM Choose Static when you know the network segment of your router For example the IP address of your router of 192 168 0 1 and the network segment of your router will be 192 168 0 xx xx is ranged from 2 254 You can assign the IP address of the connected IP camera s by yourself m Choose DHCP when your router supports the DHCP function and you do not know the network segment of your router The IP address of the connected IP camera s will be assigned by your router Connect up to 6 IP devices Remote connection 1 Enter the IP address and access information of the IP camera in the NVR 2 Wait till you can see images on the monitor A I i Internet Modem RJ45 network cable WAN NVR Rear Panel Oa Monitor Local connection 1 Connect the camera to a router 2 Wait till the camera is configured automatically if the DHCP function is enabled and you will see camera images on the monitor soon RJ45 network cable LAN port Router LAN port RJ45 network cable LAN ial wir IA WARMING TO REDUCE THE RISK OF ELECTRIC SH
3. from your ISP Internet Service Provider Step1 Connect your NVR to the hub or modem with a RJ45 network cable similar as follows WAN Port gt Ges Bee Hub Optional Modem Devices connected with a RJ45 network cable Step2 From your NVR select ADVANCED CONFIG and select Network gt WAN ADVANCED CONFIG CONNECTION WAN LAN CAMERA NETWORK TYPE PPPOE DETECTION IP 192 168 1 112 ALERT GATEWAY 192 168 1 254 NETMASK 255 255 255 0 DISPLAY PRIMARY DNS 168 095 1 1 RECORD SECONDARY DNS 139 175 55 244 NOTIFY PORT 88 USER NAME head office PASSWORD BIETER EXIT Step3 Select STATIC PPPOE or DHCP based on your network type and change the port number if needed m For STATIC enter the information of the static IP address gateway and net mask from your ISP mM For PPPOE enter the user name and password from your ISP m For DHCP go to Step4 directly for port forwarding Note The default port number is 80 Typically the TCP port used by HTTP is 80 However in some cases it is better to change this port number for added flexibility or security 13 NETWORK CONFIGURATIONS Step4 PPPOE amp DHCP Only Go to DDNS and select eagleeyes in SYSTEM NAME Note down the whole address under CURRENT HOST ADDRESS such as MACOO00E5318B3FO ddns dvrtw com tw This will be the address used t
4. tw This will be the address used to access your NVR remotely ADVANCED CONFIG CONNECTION WAN LAN DDNS CAMERA DDNS ON DETECTION SYSTEM NAME eagleeyes ALERT HOST NAME MACOOOE5318B3FO E MAIL EMPTY DISPLAY RECORD NOTIFY CURRENT HOST ADDRESS EXIT MACO000E5318B3F0 ddns dvrtw com tw Then select EXIT to return to the live view and continue to Step5 for port forwarding Step5 From the web browser of your PC enter the IP address of your router to access your router Note Enter the user name and password if needed Step6 In the router setting interface go to the port forwarding or virtual server rule configuration page Note The naming of port forwarding or virtual server may vary based on different router brands To know where it is please refer to the user manual of your router Then enter the NVR IP address and the port number you note down in Step3 and enable this rule Take D Link router as an example Go to ADVANCED gt PORT FORWARDING NETWORK CONFIGURATIONS DIR 635 II SETUP ADVANCED TOOLS STATUS SUPPORT VIRTUAL SERVER Helpful Hints PORT FORWARDING This option is used to open multiple ports or a range of ports in your router and redirect data through those ports to a single PC on your network This feature allows you to enter ports in various formats including Port Ranges 100 150 Individual Ports 80 68 388 or Med 1020 5000 689 This
5. 383Z NETWORK VIDEO RECORDER SERIES Quick Start Please read instructions thoroughly before operation and retain it for future reference Online manual download www surveillance download com user h306 swf h306_network_V1 3 IMPORTANT SAFEGUARD All lead free products offered by the company comply with the requirements of the RoHS European law on the Restriction of Hazardous Substances ROHS directive which means conform our manufacture processes and products are strictly lead free and without the hazardous substances cited in the directive The crossed out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end of life This applies to your product and any peripherals marked with this symbol Do not dispose of these products as unsorted municipal waste Contact your local dealer for procedures for recycling this equipment ZZ This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can
6. Er To install another hard disk find the supplied hard disk brackets in the package and fix them onto the NVR base With the PCB side facing up connect the hard disk to the power connector and data connector Then put the hard disk in the bracket and fasten it with the supplied screws two for each side Replace the top cover and fasten the screws you loosened in Step1 APPENDIX 5 BATTERY REPLACEMENT APPENDIX 5 BATTERY REPLACEMENT The time reset after power failure for example caused by a power outage will cause the disorder of the recorded data and users may have problems in searching the event clip they want To keep the device time from resetting a non chargeable lithium battery CR2032 is installed in the device However the device time might still get reset when the battery is low or even running out of power If so please replace the device battery CR2032 right away as instructed below gt How to replace CR2032 Note The lithium battery CR2032 is a non chargeable battery and should be purchased separately Please replace only with the same or equivalent type battery in case of danger Step1 Stop all recording immediately to prevent the disorder of the recorded data Then back up the recorded data if necessary Step2 Power off the device and disconnect the power Step3 Remove the device cover and find the battery on the mainboard Step4 Push the release as indicated below to remove the battery
7. OCK DO NOT REMOVE COVER OF BACH 4 SER SERVICEABLE PARTE INSIDE REFER TO QUALIFIED SERVICE PERSCHN O0 DC19V IN O DC19V Adapter which supports high definition image display Local connection only allows monitoring locally To monitor from anywhere other than the NVR is installed please connect your NVR to Internet For details please refer to 3 NETWORK CONFIGURATIONS Remote connection is available only when the NWR is connected to Internet To connect your NVR to Internet please refer to 3 NETWORK CONFIGURATIONS CONNECTION 2 2 Advanced Setup Surveillance Area Control Center _6 Cut Mode Mobile F a den Surveillance EagleEyes T R 2 07 RJ45 AVX916R a 1 IR dG Q Bine IR Signa i Controller 1 IP device for iPhone Android Device AVX912T Coaxial cable EagleEyesHD Lite aeda bata Lite Up to 100M Coaxial cable RJ45 gt Up to 400M RIAs ern AVX912R di i t High Definition Display 4 IP devices for iPad RJ45 IP Camera eee enge NVR Ben Coaxial cable DI e Analog AVX931 Camera Video Server Data Center 16 IP devices for iPad A Alarm Recording When an event alarm of an ETS IP camera is triggered by an external alarm in device or its built in human detection sensor the NVR will start HD event recording E Real time Record Mode E Smart Event Record Mode with ETS IP Camera DOUSE WARE EUR DT AVIE
8. PLIANCE WITH THE MPEG4 VISUAL STANDARD MPEG 4 VIDEO AND OR ii DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HT TP WWW MPEGLA COM GPL Licensing are subject to the GNU General Public License GPL or the GNU Lesser Public License LGPL The GPL Code used in this product is released without warranty and is subject to the copyright of the corresponding author PI Fea Zoflwar WE This product contains codes which are developed by Third Party Companies and which Further source codes which are subject to the GPL licenses are available upon request We are pleased to provide our modifications to the Linux Kernel as well as a few new commands and some tools to get you into the code The codes are provided on the FTP site and please download them from the following site or you can refer to your distributor http download dvrtw com tw GPL 076D_Series arm linux 2 6 tar gz HARDWARE OVERVIEW 1 HARDWARE OVERVIEW 1 1 Front Panel 0 lt o mm aa a a on ee ga 1 LED indicators I The NVR is power supplied er en FE go OOO F
9. S Normal Case without Event Trigger Record lower resolution or IPS for saving HDD capacity CH1 CH2 CH3 CH1 CH2 CH3 1 3M O 30IPS 1 3M 30IPS 1 3M 30IPS VGA O 30IPS VGA 30IPS VGA 30IPS CH4 CHS CHG CH4 CHS CHG VGA 30IPS VGA 30IPS VGA 30IPS VGA 30IPS VGA 30IPS VGA 30IPS Event Trigger Case with CH2 CH4 CH6 Event Detected CH with ETS IP Camera event trigger will turn to record higher resolution or IPS CH1 CH2 CH3 VGA 30IPS 1 3M 301PS VGA 301PS A CHS CHG 1 3M O 301PS VGA 30IPS 1 3M O 30IPS A A USER INTERFACE 3 USER INTERFACE 3 1 Local NVR Status Refer to 3 1 1 Available 2012 7 FEB 7 08 21 09 38 WED Capacity Channel Status Refer to 3 1 2 Quick Main Menu Playback Operation Refer to 3 1 4 Panel Refer to 3 1 3 Refer to 3 1 5 3 1 1 NVR Status A Kon A Terme a Chanel ure cap USB flash drive device connected Sp No USB device connected Tine record of GB men E Overt o Premier ME E CPU loading Network Status SA WAN Internet connected 8 WAN Internet disconnected E WAN Local connection ll LAN Auto mode Mbit s NY LAN Auto mode Gbit s gi LAN DHCP Static IP mode LAN Camera disconnected 3 1 2 Channel Status gt Auto search off Original size go Fit to screen Q Audio off Audio playback on O reece Audio playback off vet Alarm event Motion event U
10. SER INTERFACE 3 1 3 Quick Operation Click to show the power off panel to either halt or reboot the system Click to show the channel switch panel and select the channel you want the bottom left of the screen to move to the place you want to see Switch to the channel you want first and click to enter the zoom in mode In this mode click and drag the red frame on Click to enter the PTZ mode and show the PTZ camera control panel Click to open the IP search window and check the current connection status of each channel QUICK START Click to set the status display image settings and date amp time SYSTEM Click to set the system configurations Click to enter the event search menu EVENT INFORMATION Click to set CONNECTION CAMERA DETECTION ALERT NETWORK DISPLAY RECORD and NOTIFY ADVANCED CONFIG Click to set record timer and event timer SCHEDULE SETTING Fast Forward Increase the speed for fast forward Fast Rewind Increase the speed for fast rewind Play Pause Click to play the latest recorded video clip immediately and click again to pause In the pause mode click once to get one frame forward and click Kl to get one frame rewind Stop Click to stop the video playback w Slow Playback Click once to get 1 4X speed playback and click twice to get 1 8X speed playback Previous Click to jump to the next previ
11. a E T E _ zo E meet pr wer mare O x Pan Sr THIS THE SRY To PN 2 USB port lt Insert a compatible USB flash drive for video backup Note For the compatible list of USB flash drives please refer to APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST at page 16 3 Mouse port 85 Insert a mouse for function operation 1 2 Rear Panel AUDIO OUT ZN NO y LAN i DC192V IN WARNING REDUCE THE RISK OF ELECTRIC gt WAN TO MES SHOCK DO NOT REMOVE COVER IN USER SERVICEAB l O O mon m _ O SERVICING TO O ZF er OOo INTERNET SWITCH 1 AUDIO OUT Connect to a speaker 2 WAN This port is used to connect your NVR to Internet via a RJ45 network cable 3 Video output This port is used to connect the monitor which supports high definition video output interface Note Direct connection to the monitor which supports VGA or composite interface is not supported Please prepare a converter in advance 4 LAN This port is used to connect your NVR to IP cameras locally 5 DC19V IN Connect the NVR to power with the regulated adapter 6 Power switch Switch to to turn on the power and O to turn off the power 1 HARDWARE OVERVIEW CONNECTION 2 CONNECTION 2 1 Camera IP Configurations by LAN Note Before connecting the system and powering on the NVR make sure a hard disk is installed in the NVR for evidenti
12. ary recording To know how to install a hark disk please refer to APPENDIX 4 HARD DISK INSTALLATION at page 18 2 1 1 AUTO Mode The connection mode of the LAN port is AUTO by default This mode is suitable when the LAN port of the NVR is connected to a hub Note SETTING Path e ADVANCED CONFIG gt NETWORK gt LAN gt MODE Connect up to 6 IP devices ES W an Remote connection Local connection 1 Enter the IP address and access information of the IP camera in the NVR 1 Connect the camera to a hub 2 Wait till the camera is configured automatically and you will see camera images on the monitor soon 2 Wait till you can see images on the monitor RJ45 Internet network cable QQ N Modem RJ45 RJ45 network cable network cable WAN LAN NYR Rear Panel LAN gt N OSK OF ELECTRI A A CERA AN Y A WAN DOISY as WARMING TO REDUCE THE RISK OF ELECTRIC a a SHOCK DO NOT REMOVE COVER OR BACK NO a wi mm Fan UBER SERVICEABLE PARTS INSIDE REFER S O Oo 2 C DC19V IN Ea Monitor DC19V Adapter which supports high definition image display Local connection only allows monitoring locally To monitor from anywhere other than the NVR is installed please connect your NVR to Internet For details please refer to 3 NETWORK CONFIGURATIONS Remote connection is available only when the NVR is connected to Internet To connect your NVR to Interne
13. ations are saved in your phone by default or where you specify Note For more details about configuring and operating this program please visit our official website www eagleeyescctv com APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST Please upgrade the firmware of the NVR to the latest version to ensure the accuracy of the following table If the USB flash drive is not supported by the NVR you will see o amp on the screen Note Please use your PC to format the USB flash drive as FAT32 Note You can backup up to 2GB video data for one time USB backup To backup more data please set the time amp channel s you want and start USB backup again popu APPENDIX 3 COMPATIBLE HARD DISK LIST APPENDIX 3 COMPATIBLE HARD DISK LIST Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table APPENDIX 4 HARD DISK INSTALLATION APPENDIX 4 HARD DISK INSTALLATION Step Step2 Step3 Step4 Stepb Step6 Step Steps Remove the top cover Find the hark disk bracket in the NVR and place the compatible hark disk in the bracket With the PCB side facing up connect the hard disk to the power connector and data connector Fasten the hark disk with the supplied screws two for each side r k 4 gt EA pol se Un a AA a i A 7 Ait gt gt IN A A o 1s 4 e lt N pie tt e A gt 3 bs
14. o access your NVR remotely ADVANCED CONFIG CONNECTION WAN LAN DDNS CAMERA DDNS ON DETECTION SYSTEM NAME eagleeyes ALERT HOST NAME MACOOOE5318B3FO E MAIL EMPTY DISPLAY RECORD NOTIFY CURRENT HOST ADDRESS EXIT MACO000E5318B3F0 ddns dvrtw com tw Then select EXIT to return to the live view and finish network configurations Check your connection Step1 Open your web browser e g Internet Explorer Step2 Enter the IP address STATIC or host address PPPOE DHCP and the port number in the URL address box of the web browser and see if you can access the NVR login page successfully The format is http ipaddress portnum or http hostaddress portnum APPENDIX 1 MOBILE SURVEILLANCE VIA EAGLEEYES APPENDIX 1 MOBILE SURVEILLANCE VIA EAGLEEYES EagleEyes is a mobile phone program used with our surveillance system for remote surveillance It has several advantages m ts free Except EagleEyes Plus for iPhone EagleEyes Plus for Android and EagleEyesHD Plus for iPad m ts compatible with several popular mobile platforms such as iPhone iPad and Android It s easy to download install and configure For more details about configuring and operating this program please visit our official website www eagleeyescctv com A2 1 Prerequisites Before installing EagleEyes to your mobile phone for remote surveillance make sure you have checked the following v You
15. option is only appicable to the INTERNET session _ seve setinos Check the Application Name drop down menu for a list of predefined applications If you select one of the predefined applications click the arrow button next to the drop down menu to fil out the corresponding field APPLICATION RULES QO5 ENGINE NETWORK FILTER ACCESS CONTROL WEBSITE FILTER You can select a computer from the list of DHCP clients in the Computer Name drop down menu or you can manually enter the sdedreece of the LA Name my home IP Address 192 168 1 112 Always inbound Filter Allow Al wi IP Address Ports to Open The IP address of the NVR such as 192 168 1 112 in our example The port number you set for the NVR such as 88 in our example Check your connection Step1 Open your web browser e g Internet Explorer Step2 Enter the NVR address and the port number in the URL address box of the web browser and see if you can access the NVR login page successfully The format is http ipaddress portnum or http hostaddress portnum 4 3 Modem Hub Modem Before configuring make sure E You know you re using static IP address or PPPoE for Internet service mM For users with static IP address make sure you get the information of the static IP address gateway and net mask from your ISP Internet Service Provider m For users with PPPoE make sure you get the user name and password
16. ous time interval in an hour for example 11 00 12 00 or Next Hour 14 00 15 00 and start playing the earliest event video clip recorded during this whole hour Quick Search Click to enter the quick search menu for specific record data search USER INTERFACE 3 2 Remote Current Streaming Information FR Frame rate DR Data rate DATE TIME Current system time FR 1 17 fps DR 547 kbps DATE TIME 2012 01118 14 13 30 MOTION TRIGGER Channel Status 4 VID ON ED Quick Main Menu Playback Operation Panel 10 USER INTERFACE NETWORK CONFIGURATIONS 4 NETWORK CONFIGURATIONS Note Network configurations may require a person who has advanced network knowledge It s recommended to check with your installer for this service if possible 4 1 Understand How Your Laptop Computer Connect to Internet 1 Router Modem La ptop Qu 5 Router Modem 2 Modem or Modem Hub u La to SS Hub Modem Optional Devices connected with a RJ45 network cable Then connect your NVR directly to your router hub modem with a network cable and power it on If you re using m Router modem please refer to 4 2 Router Modem m Modem or modem hub please refer to 4 3 Modem Hub Modem 4 2 Router Modem Before configuring make sure m Your laptop PC is connected to the same router as the NVR is intended to connect to m You kno
17. r mobile platform is iPhone iPad amp Android v Mobile Internet services are subscribed and available to use for your mobile phone Note You might be charged for Internet access via wireless or 3G networks For the Internet access rate details please check with your local network operator or service provider v You have noted down the IP address port number user name and password used to access your network camera from Internet A2 2 Where to download Connect to www eagleeyescctv com from your mobile phone and sign in Note Please DO NOT try to download EagleEyes from your computer Then select Software and the mobile platform of your phone to download EagleEyes to your phone m For Android amp iPad select the download link from the website to start downloading m For iPhone two versions of EagleEyes are available EagleEyes Plus US 4 99 and EagleEyes Lite Free Select the version you want and you ll be directed to App Store to download the application Note You can also find EagleEyes on App Store from your iPhone Go to App Store and select Search Enter the keyword eagleeyes to find and download the version you want iPhone BlackBerry symbian Win Mobile More within your iPhone Working hand in hand are on the road and allows ave controllable When the download is completed EagleEyes will be installed automatically to the location where all applic
18. radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device mat not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Trademark Acknowledgements iPad amp iPhone are the registered trademarks of Apple Inc Android is a trademark of Google Inc Use of this trademark is subject to Google Permissions Microsoft Windows amp Internet Explorer are registered trademarks of Microsoft Corporation in the United States and or other countries Disclaimer We reserve the right to revise or remove any content in this manual at any time We do not warrant or assume any legal liability or responsibility for the accuracy completeness or usefulness of this manual The content of this manual is subject to change without notice This product doesn t have a standby shutdown mode MPEG4 Licensing THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR i ENCODING VIDEO IN COM
19. t please refer to 3 NETWORK CONFIGURATIONS CONNECTION The NVR will automatically configure the IP address of a camera connected by LAN if m The connected IP camera is our brand s IP camera m The default IP configuration method of the camera is DHCP m The camera is powered on before the NVR is powered on If the NVR doesn t configure the IP address of your camera automatically as described above your IP camera might NOT be WE Our brand s IP camera E Set to DHCP as its default IP configuration method To solve this use our brand s IP camera and reconfigure its IP address to 10 1 1 xx xx ranges from 11 253 in the same network segment as the NVR a Select e on the bottom of the screen you ll see the list of every connected IP camera with its connection status to this NVR and MAC address b Select the IP address which is not used and select SETUP IP SEARCH IP PORT MAC STATUS 10 1 1 12 88 00 0e 53 e5 9a fl CONNECTED TO CHI 10 1 1 13 88 00 08 53 46 91 18 CONNECTED TO CH2 10 1 2 14 88 00 0e 53 a5 9f a2 UNUSED 10 1 1 15 88 00 0e 53 e1 4e k5 CONNECTED TO CH3 10 1 1 16 88 00 08 53 55 3e h6 CONNECTED TO CH4 10 1 1 17 88 00 0e 53 e6 4b 26 CONNECTED TO CH5 CONNECT SETUP EXIT c Select DHCP in NETWORK TYPE d Click APPLY and EXIT to save your changes SETUP NETWORK TYPE DHCP IP 10 1 1 14 PORT 88 USER NAME admin PASSWORD en NETMASK 255 0
20. w the IP address user name and password to access your router The DHCP function of your router is on Note For details please refer to the user manual of your router Step1 Connect your NVR to the router with a RJ45 network cable similar as follows Laptop or PC i M goe A LAN Port AS WAN Port Router Modem WAN Port Devices connected with a RJ45 network cable NETWORK CONFIGURATIONS Step2 From your NVR select ADVANCED CONFIG and select Network gt WAN ADVANCED CONFIG CONNECTION WAN LAN CAMERA NETWORK TYPE DHCP DETECTION IP 192 168 1 112 ALERT GATEWAY 192 168 1 254 NETMASK 255 255 255 0 DISPLAY PRIMARY DNS 168 095 1 1 RECORD SECONDARY DNS 139 175 55 244 NOTIFY PORT 88 EXIT Step3 Select DHCP and configure the DNS setting and port number Note DNS is the domain name server obtained from your ISP Internet Service Provider Note The default port number is 80 Typically the TCP port used by HTTP is 80 However in some cases it is better to change this port number for added flexibility or security Then note down the IP address shown in IP This is the IP address assigned to your NVR by the router You ll need it later for port forwarding Step4 Go to DDNS and select eagleeyes in SYSTEM NAME Note down the whole address under CURRENT HOST ADDRESS such as MACOO00E5318B3FO0 ddns dvrtw com
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