SERVER EDITION FOR MS WINDOWS User Manual
Contents
1. Options Filename 7 Inetpub gt Program Files RECYCLER t Restore C Sv STEST Ey 20071016171252 t SV STESTI A b System Volume Informatic SE E WINDOWS b wmpub 7 www aD E7 1 DATA FIN gt 2 DATA IT El gt 3 BILDER EPS L Project1 7 Project2 7 Project3 3 TIF 059999599559509 D EJ E E E H 998999 E E m a 9 Ready While you are using the Backup Client you may select Help from the Help menu should you require any help This additional windowpane on the right of the window above will guide you through the operation of the Backup Client 2008 by SWISSVAULT AG Version 5 Page 11 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 1 How to Backup The next sections describe how to select files and folders for backup how to add filters to folders to automate the file selection of certain file types and how to backup your files to the StorageCenter 4 1 1 Selecting Files for Backup To select files that you would like to backup click on the Backup Selection tab The folder structure of your computer is displayed in the left hand pane If you click on a folder its contents will be displayed in the right hand pane Subfolders are only shown in the left hand pane Once a file or folder is selected for backup any changes additions or deletions to that file or folder are automatically backed up2. Minimum Video Settings e 800 x 600 Resolution 256 colours Other Hardware e Network interface card or a virtual network adapter card e CD ROM drive or Internet access to download and install the software Server Edition is also available for the following operating systems e Mac OS X Server from version 10 4 e Linux Red Hat v6 v9 Fedora 2008 by SWISSVAULT AG Version 5 Page 4 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 2 installation To install the SWISSVAULT Server Edition Client simply run the installation file The Backup Client requires working space for the cache and temporary disk space for creating patches Note Please ensure that the drive where you install the Backup Client has enough free hard drive space to store a copy of the selected files For example if you want to backup 10GB of data there must be at least 10GB of Welcome to the SWISSVALILT SE Setup free space available on the drive where Wizard you install the Backup Client Note Plug ins may also require additional working um space Please consult the applicable The Setup Wizard will install SWISSY4ULT SE en your computer Click Next to continue or Cancel to exit the Setup plug in documentation Wizard Options available during the installation process depend on what your administrator enabled when the MSI file was created ranging from advanced install settings including the JRE to p specifyi
3. You can select any of the available plug ins in this step and click on Configure to enable and configure the plug in s Alternatively you can access and configure them later from the Tools menu Note that these two plug ins are shipped with the Backup Client Click Next to continue Step 8 of 8 Confirm that the information you supplied is correct and click Next The Backup Client will connect to the StorageCenter and configure your account A message will be displayed to confirm that your account was created successfully Click OK to close the message box Next you must select files and folders to create your selection list 2008 by SWISSVAULT AG Version 5 Page 8 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 2 3 Security Access to the Backup Client The SWISSVAULT SE Service needs access to all files that must be protected If you have folder permissions enabled on your server you have to ensure that the service is started with a user that has sufficient rights to access these folders e g started with the administrator account Everyone who has access to the SWISSVAULT Server Edition backup client will be able to restore files whether they have file folder permissions or not so access to the server and the SE Backup Client must be controlled You have two options to increase the security level in Server Edition e Enable the setting Prompt for password on restore in the Ac
4. on the Find button in the toolbar Enter the filename in the textbox and click on Find Example If you enter help in the textbox the Backup Client will display a list of all backed up files from your last backup that contain help in either the filename or the folder Note You can use the and wildcards for advanced search queries to find the files that you are looking for f Find Files in Backups Find doc Find Search through previous backups on StorageCenter Search backup dates Start date 02 01 2008 Mid End date 02 04 2008 Limit number of results to 10 vl Older Filename Size Date Backup Date A pi DATA FIM Neu Microsoft Word Dokument doc 10 30 01 2008 11 24 04 02 2008 06 56 Restore Close Help To search for files from previous backup sets enable the Search through previous backups on server checkbox File dates can also be specified and you can and limit the number of results that must be displayed Note The Backup Date is used if you enable Search file dates and not the file create or file modified dates To restore the located files select them individually and then click on the Restore button 2008 by SWISSVAULT AG Version 5 Page 15 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 3 Options and Settings From this Tools menu option you can view and configure the primary Backup Client o
5. Automatic Backups from the Tools menu or by clicking on the Scheduling button in the toolbar Use the Daily Automatic Backups section to configure a once off daily backup The Advanced Schedule can be used to specify hourly backups Backup logs can be viewed in the Logs tab Backup entries are marked in blue Note You are advised not to disable automatic backups as you will then have to manually backup your files 4 3 4 Disk Usage Working Folders Account and Security Disk Usage If you have limited space on the 3 Connections Backup Schedule Working Folders drive where the Backup Client is Disk Usage and Limits You can move the Cache Log Temporary Folders and the Selection Database installed you can move the Cache t ther location if there is limited ilabl the dri here th e d HM sin bara ei is limited space available on the drive where Ehe Logs Temporary folders and the C Advanced Options Note Always keep these Folders on Ehe same drivefvolume selection database to another Patching Temp c Program Files SWISS GULT SE toBackup Browse location The Temp folder IS used Logging Cache c Program Files SWISSVAULT SE cache Browse for temporary workspace when the Logs c Program Files SWISSVAULT SEVogs Browse files are patched compressed and Database C Program Files SWISSV4ULT SE Browse encrypted the Logs folder stores all backup and restore logs and t
6. SETTINGS cccccccceccccecccceccccecsccecsccecsececacuecucseauuecuusecsucecsececseaussecetscausecsunenecsusenass 22 5 1 LUT CS I 27 5 1 EMAILENOTIRICA HON EA ME 28 5 2 SYSTEM STATE PLUG IN cccsceccccecececcccecececcccucecscuuaucecececseuuausecseauaueusecseauaenecscaeauaesecseaueauaenecas 29 6 ci EB zin Generel ee eee ee ee ee ser OOOO eae 30 7 SWISS VAULT SUPPORT wiccicvecwsccdcsececeteadecsncecececenkeanccaheascneedtsivecccsisaussectencctausecewanecsisnademctsodecesewauce 31 2008 by SWISSVAULT AG Version 5 Page 2 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 1 Introduction Congratulations on choosing SWISSVAULT We believe you will find SWISSVAULT to be the most secure scalable and efficient solution in addressing the business risk associated with the protection of critical data in a distributed environment If you experience any difficulty during the installation of SWISSVAULT please contact your software provider SWISSVAULT Server Edition SE is a remote storage solution that utilises client server architecture to securely replicate data from the client device to a central data server Data is compressed to minimise bandwidth utilisation and transferred using a secure SSL connection to the server The data is stored in an encrypted format using an encryption key known only to y
7. There are two types of patching available binary patching the default and delta blocking Binary Patching Binary patching is the most effective form of patching It is very CPU intensive but lt Account and Security Patching will deliver the smallest patches The ee Binary Patching process is only possible if a complete copy and tts MER E of an older version of the file is available in GEM Ee tha the cache Furth Sind ch the patch must be Patching pun patching when consecutive non matching 2MB blocks applied to the file in the local cache which Logging are found an will require additional processing Note Delta Blocking Halo Copies ale ence ee ee a from the cache refer to the Disk Usage patches and therefore use more disk space on the StorageCenter section for more information fok Files larger than 1000 MB Binary Patching is enabled by default and or either condition nothing needs to be configured in this tab and both conditions for normal use vj Files with these extensions dat Enable patching limits It is possible that a file is modified in such a way that it ok becomes unfeasible to patch it An example would be a database that is re indexed In such a case the patching can take extremely long it may exceed your backup time window and will eventually create a patch that is the s
8. can cause your backup client to stop working if not configured correctly Server Edition default port The Server Edition default port is used to communicate via TCP IP It is possible that a different application also uses the same port This problem occurs when a Veritas Backup Product is used at the same time on the Server In this case the default port has to be changed To change the SE service default port stop the SWISSVAULT SE service in the services window from the Control Panel Browse to the folder where Server Edition is installed the default folder is C Program Files SWISSVAULT SE and open the abbackup properties file Add the entry service port 10001 and replace 10001 with the port number that you want to use Start the SWISSVAULT SE service again open Server Edition and confirm that you can initiate a backup and transfer data to the StorageCenter 2008 by SWISSVAULT AG Version 5 Page 26 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 5 Plug ins Adding to its features and functionality SWISSVAULT Server Edition also provides a solution for numerous databases and applications These solutions are provided as plug ins to the SWISSVAULT Server Edition software This user manual includes instructions for the Email notification and system state plug ins as they are distributed with the Server Edition Backup Client Please refer to the SWISSVAULT Server Edition Plug ins user manual for
9. compress the files before Internet transferring them to the Backup Client Note You are advised to always enable this setting if you have a slow connection to the Internet as the files are smaller with this option enabled Restore file and folder Disable this option if you do not want to restore the file and folder permissions permissions typically used after a complete server failure to restore files before users accounts are re created Do not use Temp Enable this option to write the files directly to the specified folder without folder resume on file using a temporary working folder The restore process is faster with this level not possible option but file level resume is not possible and a complete file will be resent should there be a communications error between the StorageCenter and the Backup Client during the file transfer Restore log information can be viewed in the Logs tab Restore entries are displayed in green 2008 by SWISSVAULT AG Version 5 Page 14 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 2 2 Finding Files The Find files in Backups option enables you to search through your previous backups to find a specific file You have the option to do a local search from your last backup or you can connect to the StorageCenter to search through your previous backups To search for a file from your latest backup select Find files in backups from the File menu or click
10. requirements mu Itiple thread backu pS to speed up System Filters e Always connect to the StorageCenter during the backup process Global Exclusions Enable this option to always update the Backup Monitor with the the backu p process typical ly e Advanced Options last backup date even if there were no changes to the backup Patching leckion needed when using dial UP mandatory Patching account With th IS setti ng enabled Logging _ Disable SSL Encryption during the backup and restore process This option will ensure Faster transfer speeds but at a lower the Backup C lent WI security level Only use this option when restoring within secure environment new files and patch all modified files befo re starti ng to transmit data to Complete compression patching before sending data to the StorageCenter the Sto rageCenter verify account limit before compression patching Enable Volume Shadow Copying to backup locked Files Verify account lim it befo re Number of Backup Restore attempts before cancelling 05 compression patch i ng With this Duration between connection retries seconds 03 Socket timeout seconds 60 setting enabled the Backup Client verifies the backup account limit on the StorageCenter before starting with the compression and or patching processes It is useful to ok cancel flag account limit issues before sta
11. volume Temp D SWISSVAULT_DATA toBackup Browse Cache DASWISSVAULT DATAlcache Browse Logs IDASWISSVAULT DATAMogs Browse Database IDASWISSVAULT DATAldb Browse 4 SWISSVAULT tne backup butler Help lt Back Next gt Cancel iV Account Setup Wizard ES Plugin Configuration The Following plugins can configured now or you configure them later via the e Tools Plugins menu option n Configurable Plugins Email Notification Plugin v2 9 _onfigure _ System State Plugin v1 5 es SWISSVAULT the backup butler Help ll lt Back Next gt Cancel iV Account Setup Wizard xi Confirm your account settings If the settings below are correct then click Next otherwise click Back to change your e settings n Summary You have entered the Following information SWISSVAULT Username SER ERO1 Connection method Local Area Network Automatic backups Backup daily at 22H00 4 SWISSVAULT tne backup butler Help lt Back Next gt Cancel User Manual Server Edition for MS Windows Step 6 of 8 If you have limited space on the drive where the Backup Client is installed you can move the Cache Logs Temporary folders and the selection database to another location Note Always keep these folders and the selection database on the same drive volume Step 7 of 8
12. AULT User Manual the backup butler Server Edition for MS Windows Example AutoCAD users may want to only select their drawing files as the rest are generated by AutoCAD and do not need to be backed up The filter could be called Drawings and the filter type would be dwg Files that are included by applying a filter are displayed with the green selection icons with a blue checkbox e g for files and for folders Filtered files or folders cannot be deselected but you can exclude particular filtered files or folders by right clicking on the file or folder and then selecting Exclude A filtered folder with exclusions is displayed with a red I tint More than one filter can applied to a specific folder To remove filters from a folder right click on the folder select Filters and clear the checkbox next to the specific filter s that you want to remove 4 1 3 Profiled Selections You may notice another group of icons in the Backup Client Dynamic Profiling selections which can be specified by the Backup Administrator are displayed with the following images for file inclusions for filtered inclusions and for excluded files On folder level the images are L for included folders L for filtered folders and for excluded folders 4 1 4 Manual Backups After you have selected the files and folders for backup you can manually initiate the backup process by selecting Backup Now from the File menu or by clicking on the
13. Backup button in the toolbar You may close the Backup Client after you have started the backup process by clicking Hide This will not cancel the backup process and you can at any stage open the Backup Client to view the progress of the backup You can also monitor the backup progress by right clicking on the system tray icon and selecting Monitor Progress Backup log information can be viewed in the Logs tab Backup entries are displayed in blue Note The backup selection list is automatically saved every 30 seconds Right clicking on the SE Runner and selecting Backup Now will not backup any files selected within the last 30 seconds You have to close the Backup Client or wait a few seconds before these files will be saved 4 1 5 Backup Resume The Backup Client can try to resume a backup if the previous request failed for whatever reason If you select Backup Now from the File menu or you click on the Backup button in the toolbar and the previous backup was not successful the Backup Client will prompt Do you want to resume the failed backup with a 30 second countdown If you select Yes the Backup Client will try to continue from where the process failed during the previous backup Select No to initiate a new backup or Cancel to return to the Backup Client Note A new backup will be initiated after the countdown has elapsed 4 1 6 Multiple Thread Backups SWISSVAULT Server Edition supports multiple thread backups Files are transferred
14. SERVER EDITION FOR MS WINDOWS User Manual Version 5 September 2009 SWISSVAULT the backup butler E SWISSVAULT User Manual the backup butler Server Edition for MS Windows Table of contents 1 INTRODUCTION oane A E 3 1 1 Quos 1 2 SYSTEM REQUIREMENTS 4 2 INSTALLATION o 5 2 1 MSI INSTALL OPTIONS cre 5 2 2 HE SETUP WIZARD 6 2 3 SECURITY ACCESS THE BACKUP CLIENT 9 2 4 SERVER EDITION AUTO UPDATE cccccceccceccceccccecuccecuccecuccucueaesecesecseuecuuausuuaesecueseeeeaesucacneraees 9 3 THE BACKUP SERVICE uuu cccccceccececsececescecescecnscecnsescuceecuceseucescnenseeensnsesenecseaeeseusesenensenensasensneens 10 3 1 SERVER EDITION RUNNER cccececcececcececcccecececcccecuececeeaenecuececseaesecaesecuesecuenecsuaeseuaecauaeseeeeaeeas 10 4 BACKUP CLUEN hs ee ec eee ee A ee ee ee ee eee eee enn eee eee ee 11 4 1 HOWTO BACKUP M R O 12 4 2 HOW TO RESTORE RR T 14 4 3 OPTIONS AND SETTINGS cccccececcececccceccccuccccecccuecuccucueneaeceeauceeeuecsuuecueaeceeecsucecacauuecauaecscsuaecass 16 4 4 ADDITIONAL
15. SVAULT AG Version 5 Page 29 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 6 Security SWISSVAULT uses a combination of Blowfish encryption and SSL secure data transmission to ensure the safety of your data When the Backup Client has to transfer data to the StorageCenter it connects using a secure SSL 2048 bit RSA key exchange 128 bit RC4 stream cipher and SHA 1 integrity checking connection to transfer the data Signed SSL certificates and Certificate Revocation Lists CRLs are used to verify server integrity Data is stored using 448 bit Blowfish encryption to encode the data on the Server This is considerably greater than the encryption used for Internet banking and online credit card transactions The SWISSVAULT StorageCenter uses your encryption key to generate a 448 bit primary key 55 characters For the effective encryption of your date the primary key will be used Your defined encryption key will NOT be stored on the StorageCenter and cannot be reset by SWISSVAULT The primary key is safely encrypted on the StorageCenter through your encryption key Without the encryption key you cannot encode the primary key for backups and restores If you change your encryption key you do not have to remember the previous encryption keys for future restores the Backup Client will be able to retrieve the data from the StorageCenter Note If you forget this encryption key it will render your data
16. To select an individual file Browse to the individual file that you would like to backup In the right hand pane right click on the file and choose Select or click in the box next to the file A selected file is displayed with a green icon To deselect a file you can either click on the box again or right click on the file and Deselect it Folders that have some files selected are displayed with a E green tint To select an entire folder Right click on the folder and select Include Folder You can also use the left mouse button to highlight the folder and then Include the folder from the Selection menu Included folders are displayed with a I green folder All files in the included folder and its subfolders are now selected for backup Any changes made within this folder or its subfolders will automatically be included as well To deselect a folder right click on the folder name and select Deselect Folder from the selection list To exclude a file or folder If an entire folder is included but you want to exclude a particular file or subfolder right click on the file or folder and select Exclude Excluded items are displayed with red icons red folders Folders that have been selected but have some files or subfolders excluded are green with a red tint To verify the size of your backup select Calculate Size from the File menu or click on the Size button in the toolbar If your backup set is larger than your allocated lim
17. ack Next gt Cancel Step 1 of 8 Supply the correct Backup server and group settings The StorageCenter address is the IP address or DNS name of the Name Server that authenticates you before you can backup or restore data The Group name specifies which group you will join and the Group create key is needed in order for the client to create an account in the specific group Click Next Note Ensure that you enter the correct settings Contact your backup administrator if you are not sure about the settings Step 2 of 8 If you are installing the backup software for the first time select I want to create a new backup account If you have an existing account that you want to reconnect to select the I want to connect to an existing backup account option Click Next to continue Note You cannot connect from different servers to the same backup account Each server must have a separate account 2008 by SWISSVAULT AG Version 5 Page 6 of 31 SWISSVAULT the backup butler Account Setup Wizard Enter the new account details Choose and enter your preferred account name password and encryption key Account Details tue Backup username SERVERO1 Backup password Confirm password Please choose an encryption key of 8 characters or more that will be used to encrypt your backups on the server If you lose this key you will not be able to restore your data so wri
18. alth Check provides information to pre emptively highlight possible issues for example free disk space problems or SE service access rights to files and folders It can also provide the estimated line speed to the StorageCenter Five sections are available e Memory Memory utilisation statistics from the last backup as well as overall memory usage to date Data Protected Information includes the number of files and directories selected for backup Disk Usage Free space availability for all local drives Line Speed Line Speed estimate to the File Server by transmitting data for 10 seconds Service Rights Information about the service account name and access rights to the working folders You can decide which checks you want to run by enabling disabling the checkboxes next to the entries Use the Show Last Health Check button to see the last report You have the option either Print or Export the Health Check reports 4 4 4 Volume Shadow Copy Service Applications often keep their data files locked if the application is running This is usually a problem when trying to backup these files as the application does not allow the backup agent access to the file to determine the changes since the last backup Microsoft Volume Shadow Copy Service VSS provides a solution by automatically creating a snapshot of the data at any given point in time without any interruption to the application and without the need for any third party softwar
19. ame size as the complete file It is better to abort the patching and rather just compress the new file and transfer it to the StorageCenter The patching limit allows you to specify when the backup client will decide to rather abort the patch and send a full copy of the file To specify patching limits enable the checkbox next to Enable patching limits and specify the amount of consecutive blocks When this amount is reached patching will be aborted and the complete file will be compressed and resent to the StorageCenter Patching Limits should only be enabled if you have serious patching issues with large files 2008 by SWISSVAULT AG Version 5 Page 20 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows Delta Blocking An alternative solution to determine the change between two versions of a file is Delta Blocking Note It is vital that you read through this section before enabling this option in your Backup Client The Delta Blocking process is significantly faster than Binary Patching and it does not require a complete copy of a file in the cache to calculate the patch only a footprint file The footprint files require very little free disk space as a single footprint file is only 0 0006 of the original file The patches are however much bigger than Binary patches so Delta Blocking should only be used if you backup to a local StorageCenter or if you have a very good Internet connection The Storag
20. backup your system state to target directory which is then included in vour backups Indicate target Folder below Backup to piSWwISSVALILT SE DATATSYSTE Browse Ok Cancel The System State Backup plug in is initiated at the beginning of each backup It uses the Windows Backup and Recovery tools to create the backup file Server Edition continues with the rest of the backup procedure after the System State Backup has been saved in the specified target folder 5 2 2 Restore Process Open the Restore tab in your SWISSVAULT SE Client Select the backup date that you want to restore from in the left hand pane and restore the sysstate bkf file that is located in the target folder Restore Wizard Open the Windows Backup and Recovery application Start gt gt Programs gt gt Accessories gt gt System Tools gt gt Backup and select the Restore select the check bax nes to any dive folder efile that you Wizard from the Tools menu Click on Import File and browse to the restored sysstate bkf file The default restore location is C Program Files SWISSVAULT SE Restore What to Hestore Tou can resio ang combination of drees fobders Tas bo petite crested 3 12 72 Click OK to import the file In the left hand pane expand Media Created and select System State Click Next and Finish to compete the Restore Wizard 2008 by SWIS
21. change these settings Two options are available in the Backup Client Snapshot to disk and Snapshot to Snapshot server Using the second option you must add a Snapshot server to your LAN initiate the backup and then connect the Snapshot server to the StorageCenter and transfer the data with the Snapshot Tool With the Snapshot to disk option you do not need any additional software simply create the Snapshot backup on disk and then transfer the data to the StorageCenter using e g an external drive 2008 by SWISSVAULT AG Version 5 Page 23 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows Snapshot to Disk Open the Backup Client and select the files that must be backed up Select Snapshot from the Tools menu and click on Backup Enable the checkbox next to The next backup must be a Snapshot backup Send Snapshot to disk is selected by default Specify the location where you would like to create the Snapshot backup Enable the checkbox next to Update index from StorageCenter before Snapshot if you want to update the index file before initiating the Snapshot process typically if there are already previous backups available on the StorageCenter for this particular account Initiate a backup by clicking on the Backup button in the toolbar or Backup Now from the File menu The backup account is automatically disabled after a Snapshot backup to ensure that the data can be moved to the StorageCenter before the ne
22. ckups are disabled during the restore process The Backup Client will prompt for a restore location to where the file s must be restored If you select Original location the files will automatically be restored to the same location from where they were backed up Note If you choose this option the restored files will overwrite any existing files with the same name in that location You will be warned before the Backup Client overwrites any files If you do not want to overwrite the current copy of these files select the Folder option The default path is C Program Files SWISSVAULT SE Restore You can also Browse to another folder if you want to restore the files to a different location Restore Options Recreate directory By default the folder structure is recreated in the restore folder If you structure want all files to be restored to one location uncheck the Recreate folder structure option Note If you are restoring files from different folders with the same filename you must recreate the folder structure or they will overwrite each other Restore empty folders You can choose whether empty folders must be recreated if the Recreate directory structure option is enabled Overwrite files Enable this option if you do not want the Backup Client to prompt you before overwriting an existing file Use compression Tick the Use compression option to enable compression With this faster over the setting enabled the StorageCenter will
23. count and Security tab by selecting Options from the Tools menu With this setting enabled users will not be able to restore any files without the proper account password e The second option is to set permissions to the SWISSVAULT SE folder to ensure that only authorised users can access the folder If you set permissions unauthorised users will not be able to run the Backup Client to modify the file selection or to restore files Note that you must still configure the SE service to start with a user that has access to the folder and to the protected files 2 4 Server Edition Auto Update As from v4 1 the Backup Client will automatically receive software upgrades during scheduled backups should there be an update available on the StorageCenter and if Auto Update is enabled for the particular Group in the StorageCenter Console Nothing needs to be configured in the Backup Client Note After an auto update you must restart the Backup Client GUI before the new version will be visible You are advised to keep the GUI closed when not used 2008 by SWISSVAULT AG Version 5 Page 9 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 3 Backup Service The SWISSVAULT Server Edition SE service initiates automatic backups in the background at scheduled times You do not have to be logged in for the service to backup your data as with any Windows service If you are protecting files and or folders wit
24. detailed information about the available plug ins and settings Plug ins currently available MS Exchange 2000 2003 2007 MS SQL 7 2000 2005 MS SharePoint 2003 MS VSS Database plug in for supported databases and applications Sybase ASE12 5 Lotus Domino 5 6 5 7 Oracle 8i 9i 10g Single Mailbox Recovery for Exchange 2000 2003 Email Notification included System State Plug in included Script Plug in 2008 by SWISSVAULT AG Version 5 Page 27 of 31 User Manual Server Edition for MS Windows SWISSVAULT the backup butler 5 1 Email Notification The Email Notification plug in enables you to receive email notification on backup activity You can configure the plug in to notify you on a specified email address when a backup has been successful when it failed or both 5 1 1 Installing the Email Notification Plug in This plug in is included in the Server Edition installer as of v5 0 If it is not installed run the Plug in Installer and select the Email Notification plug in After the installation open the Backup Client interface 5 1 2 Configure and Use SEL Notification settings To configure the Report plug in open the Tools menu select Plug ins and click on Email Notification Use email notification Notify me when a backup Fails Backup Failed v Notify me after a successful backup Messages Subject Backup Completed t Append Ehe subject line with the F
25. ducing the amount of data that needs to be transmitted If you have limited disk space you may want to consider shortening the time files are kept in the cache Note If you select 0 days patching is disabled any files in the Cache folder will be deleted and complete files are backed up to the server during each backup To delete the current cache use the Clear Cache button If you delete the cache full copies of your selected files will be re sent to the server during the next backup You may notice that the Backup 2008 by SWISSVAULT AG Version 5 Page 17 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows Client will log the message Doing monthly cache cleanup once a month This maintenance task is to ensure that the cache folder is up to date by deleting any files that fall outside the Days to keep files in Cache window 4 3 5 Performance and Limits Processor Usage and Disk Access The Backup Client uses a fair portion of the available processor power to patch compress and encrypt files while during the backup process If you use the computer at the same time you may experience some performance deterioration You can lessen this effect by lowering the Processor Usage Disk Access 15 another setting that you can modify to limit performance deterioration If this setting is set to high the Backup Client will continuously use all available disk access to write to the disk ensuring that the proce
26. e VSS is currently available on Windows XP Windows 2003 Server and Windows Vista operating systems and enabled by default in Server Edition If you are using the current Open File Manager plug in and you would like to continue using the plug in you have to disable VSS in the Backup Client as the two processes cannot run simultaneously Select Options from the Tools menu and then the Advanced Options tab Disable VSS by removing the check in the checkbox next to Enable Volume Shadow Copying to backup locked files Note You must continue to use the available SWISSVAULT plug ins to protect your mail servers or databases at this stage as SWISSVAULT VSS support is currently limited to locked files 4 4 5 Snapshot Backup and Restore Snapshot Backup and Restore enables you to create a backup of your selected files on a local Snapshot server within your Local Area Network LAN This Snapshot server will then be physically moved to the server running the StorageCenter where the data will be transferred The StorageCenter is hosted on the SWISSFORTKNOX Data Centre and this feature enables the backup administrator to reduce the initial backup window if there is a large amount of data that must be backed up typically across a slow internet network connection A similar procedure can be followed when restoring a large amount of data for example during a Disaster Recovery Snapshot Backups Note Only the backup administrator should configure or
27. eCenter also requires additional free hard disk space because of the larger patches Delta blocking patches are created by comparing blocks of data for any change since the last backup Enable the checkbox next to Enable Delta Blocking You can set the Delta Blocking file selection criteria in two ways either by file size or by file type Select the applicable condition s and supply the necessary information Both conditions can also be enabled by selecting both conditions and the and option Any recently changed files not matching these criteria will be patched using binary patching Note Some database files may not be suitable for binary patching since data is shifted at the beginning of the file When this happens it will result in a patch as large as the complete file It is advisable to closely monitor the sizes of the patches when Delta Blocking is enabled and rather disable it if it turns out to be ineffective 4 3 10 Mandatory Patching Mandatory files are scanned for changes regardless of whether it appears that they have changed since the last backup This is useful in situations where files are held open by an application internally the file changed but the change is not reflected in the last modified date on the file system or in the size of the file itself Open File Manager VSS enables the backup of these files without impacting the running application or corrupting the indicated file 4 3 11 Logging The Log
28. ements Operating System e Microsoft Windows Server 2003 incl SBS bundles e Microsoft Windows Server 2000 incl SBS bundles Processor amp Memory Required Pentium 111 processor with 256MB memory above operating requirements Recommended Processor and memory requirements increase with the amount of data protected by Server Edition Amount of data Protected Recommended Processor Recommended Memory Less than 100GB Pentium Ill 500MHz 512MB 200GB P4 entry level 512MB 500GB P4 2 0GHz Dual Xeon 3GHz Disk Space e Required 50 MB plus space for local cache e Recommended Amount of free space equal to the backup account limit if Binary Patching is enabled The space requirement for Delta Blocking is considerably less Please refer to the Patching section in Chapter 4 for more information File Print Server The local cache can be as large as the total size of all files selected for backup A file selection of 10 GB needs up to 10 GB free space for the cache Database Space is needed for the data dump which can be as large as the database as well space for the cache which is compressed version of the database Assuming 1 2 compression on a 10GB database you are recommended to have 15GB 10GB for the dump and 5GB for the cache free space available If the VSS plug in is used only the cache requirement is applicable Virtual Memory Recommendations e Double the amount of RAM with a minimum of 512MB Total for all disk volumes
29. enables your Backup Administrator to propagate certain client side settings from the StorageCenter to your Backup Client Note These settings take priority over any settings specified in the Backup Client They include Changing the backup schedule Specifying file and folder selections and exclusions Adding additional filters to the filter list Most Options and Settings found in the Tools menu When the Backup Client connects to the StorageCenter it will receive a list of any Dynamic Profiling settings specified by the Backup Administrator and these changes will be implemented in the Backup Client You can manually connect to the StorageCenter by clicking on the Retrieve Settings button in the Account and Security Options section to update Dynamic Profiling settings Profiled settings are greyed out and cannot be modified from within the Backup Client 4 4 9 Language If multiple languages are available the Backup Client will select and display the default OS language You have the option to change this setting From the View Menu go to Languages and select one of the available options 4 4 10 Look amp Feel You have the option to change the look and feel of the Backup Client From the View Menu go to Look amp Feel and select one of the available options 4 4 11 Advanced Settings in properties files Please note that this section should only be used if you are familiar with the SWISSVAULT Server Edition software These settings
30. g e Prompt for password on restore The Backup Client prompts for the user password during the restore process e Prompt for password to open the backup client and to restore Use this option to enable access control The Backup Account password must be supplied before you will be able to open the backup client to change the backup selection or any of the application settings Backups will continue as normal 4 3 2 Connections Connection Settings In this section you can change the connection that the Backup Client must use to connect to the StorageCenter You can choose between a network permanent or dial up connection The Dial up Settings button is enabled if you select the Dial up option Click on this button to select an existing dial up connection configured on the computer and supply the username and password for that Internet connection Proxy Server Enable the Use a proxy server for you network or dial up connection checkbox if you connect to the Internet via a proxy server and supply the necessary information 2008 by SWISSVAULT AG Version 5 Page 16 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 3 3 Backup Schedule The Backup Client can be scheduled to backup your selected files and folders automatically Note that if you configure the Backup Client to backup at night the server must be powered but you do not have to be logged in The backup schedule can be changed by selecting
31. h permissions you have to ensure that the SE service is started with an account that has the required permissions to gain access to the files and or folders 3 1 Server Edition Runner The SE Runner the icon in the system tray monitors activity the backup service and can also be used to select various options for the Backup Client An animated icon indicates that the service is busy with a backup process s lt SE 12 25 If you right click on the SE Runner you will see the following options To open the SWISSVAULT Client where you can modify your backup Iu selection restore files and configure the backup schedule You can also double click on the SE Runner to open the Backup Client With this option you can manually initiate the backup process without opening the Backup Client Cancel Backup If the service is busy with a backup an animated SWISSVAULT icon you can click on cancel to stop the process Monitor Progress With this option you can monitor the status and progress of the process that the SE Runner is busy with at that moment without opening the Backup Client A small window is opened above the system tray and displays the current process and progress About displays a window with the product details Click anywhere on the About window to close it If you click on Exit the SE Runner will be removed from the system tray but it will not stop the SWISSVAULT service from running scheduled backups If you
32. he Cache folder keeps local ch d Fil d to th ion to only it Saree Se Grae iene oso ne care ea eiim mares compressed and encrypted copy of of transmitting patches instead of Full capies the selected files for a specified Days to keep Files in Cache f s Clear Cache amount of days The selection database compares the latest backup selection with the previous backup to determine the changes Note Always keep these folders and the selection database on the same drive If you move these folders and the database to a network share please ensure that the Backup Client has the correct permissions to reconnect to that share Cache When modifications are made to a file the Backup Client only transmits the changes to that file as opposed to transmitting the complete file again This is accomplished by keeping a compressed copy of the file in a local cache and then using a sophisticated patching technique to extract the difference between the file in the cache and the one ready to be backed up Files are only kept in the cache for a certain amount of days Files are added to the Cache folder if the file was modified within the Days to keep files in Cache window Once a file has been flushed from the cache a full copy must be backed up when any modifications are made to the file The longer files are kept in the cache the better the chance of only transmitting patches instead of full copies and thus re
33. ifferent icon in the i Advanced Options Backup Client and cannot be selected For backup Separate entries with a semicolon Patching andatory Patching Logging v Do not back up files older than 0101 2005 dd mm yyyy You can also exclude files by enabling the Do not bac k u p fi les older than You can specify File extensions For which no compression will be used checkbox and specifying a date Note that ES giobal seti Do not compress these file types zip cab gz bz2 rpm jpg the Date Exclusions Filter uses the file modify date as reference and not the file create date No Compression Filter No Compression Filter Compression is not effective on file types as some files may already be compressed or cannot be compressed at ok cancel all The Backup Client could spend some time and processing usage to try and compress these files This filter enables you to specify a list of file extensions that must not be compressed during the backup process The list of file types already specified are types known for not compressing well 2008 by SWISSVAULT AG Version 5 Page 18 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 3 7 Global Exclusions SWISSVAULT enables you to specify File and Folder Exclusions These files and folders are excluded from the backup selection no matter where they are located on the available d
34. it you have to reduce the size of your selection To remove files right click on a file that you want to exclude and click on Deselect Alternatively you can ask your backup administrator to upgrade your account limit Note The Backup Client compares your backup account size with the size of your backup selection at the beginning of the backup process The backup process will stop and an error message will be displayed if the selection size is over your account limit If you do not want to wait for the next automated backup you can select Backup Now from the File menu to manually start the backup process 4 1 2 Filters You can use a filter to automate the file selection of particular file types from a specific folder and its subfolders For example a doc filter will include all existing Word documents as well as any new Word documents that may be added later To add a filter to a specific folder right click on the folder select filters and choose one of the available filters from the list A few filters have been provided for you to start with You can create modify and delete any of the filters To modify a filter select Filters from the Selection menu and click on Edit filters Select one of the filters and Add or Remove any of the file types The New filter option allows you to add additional filters Supply a name that describes the filter and then enter the file type s 2008 by SWISSVAULT AG Version 5 Page 12 of 31 E SWISSV
35. l the backup butler Server Edition for MS Windows 4 4 6 Archive References Archive References enables you to view backups that have been archived to another storage device e g to tape These files are marked with a greyed out folder in the Restore tab You can search through the available archived backups but they cannot be restored from the Backup Client After you have found the files that you want to restore contact your backup administrator and request that the archived backup is moved back to the StorageCenter Thereafter you will be able to restore the files These archives are only available if it has been enabled by the Backup Administrator 4 4 7 Command Line Backup and Restore You can use the command line interface to remotely run the Setup Wizard enable SE Remote Management and to send a wide range of backup and restore commands to any Server Edition backup client in your organisation The CLl bat file is included with each Server Edition installation file Note that the SE Backup Client is required and must be installed on the computer from where you want to use the CLI bat file Remote Management must be enabled in the Backup Client and a username and password set for any commands to work Run cli configure account remote to run the Setup Wizard or to enable Remote Management in the Backup Client You can also specify the host address with the h command See examples below Usage cli u user p password resto
36. ly 2008 by SWISSVAULT AG Version 5 Page 5 of 31 SWISSVAULT the backup butler MSI Notes User Manual Server Edition for MS Windows 1 SWISSVAULT will use the Windows Computer Name as the Backup account name 2 The password and encryption keys are randomly selected during the account creation process 3 You are advised to install a Group Certificate to the specific Groups as the encryption keys are random Without this certificate you will not be able to connect to a backup account to restore any data should the computer crash The password can be changed in the StorageCenter Console An example to deploy the Server Edition backup client SSWISSVAULTSE5 0 msi PREPACCOUNT YES SERVERIP SERVERNAME GROUP ZGROUPO CREATEKEY KEY021 passive quiet 2 2 Setup Wizard Account Setup Wizard x Enter the StorageCenter connection settings Contact your SWISSVALLT Operator if you do not have the required information l e Storage Platform Settings StorageCenter address Group name Group create key fe SWISSVAULT the backup butler Next gt Cancel Account Setup Wizard xi Specify the account type Choose between a new or existing backup account i D Account Type Please select one of the following I want to create a new backup account I want to connect to an existing backup account 4 SWISSVAULT tne backup butler Help lt B
37. ng the install location The default E SWISSVAULT install path IS C Program the backup butler Files SWISSVAULT SE Cancel Click on Next to run through the available options and then Install to start the process The Installer will extract the files and install the Backup Client When you open the Backup Client interface for the first time the Setup Wizard will start automatically You need to create an account for the Backup Client on the StorageCenter before you can initiate any backups 2 1 MSI Install Options The Backup Client MSI installer also enables you to remotely deploy the Backup Client using your preferred desktop management solution e g Microsoft SMS Use the Deployment Wizard and include the Name Server and Group settings in the MSI with these settings populated you can specify that the Backup Account must be created automatically during the install process Use the following command to run the installer BackupClientFileName_SE msi PREPACCOUNT Yes If you do not want to include the Name Server and Group details you can also specify it as additional parameters these will override the default settings configured e SERVERIP The IP address of the Name Server e GROUP Group Name e CREATEKEY Group Create Key The standard MSI parameters are also available A few examples are e help Help information e quiet Quiet mode no user interaction e passive Unattended mode progress bar on
38. ollowing options and message Messages Subject Warnings Errors e g Backup Completed Warnings Errors encountered Please check Lag Mail settings Ta ladmin yourdomain com From Ibackup yourdomain com SMTP server yourdomain com My SMTP server requires authentication Enable the checkbox next to Use Email notification to enable the plug in Select whether you would like to receive notification for successful and or failed backups You can modify the email subject Note that the account name is automatically included in the subject e g Backup Completed User One If Notify me after a successful backup is enabled you can choose whether Warnings and or Errors must be highlighted in the email subject by enabling the checkbox next to Append the subject line with the following options and message An example of the message is displayed below the text box Supply the To and From email addresses and the SMTP server address and authentication settings if needed Lex v Attach lag file Attachment settings You can specify whether the backup log must be included in the email Choose between the Summary warnings and errors or the Entire log file as specified in the Advance Options Log level setting Summary warnings and errors 3 Entire lag file as per Advanced Options lag level setting ok eme Click on Test to verify that the settings are correct A message will confirm if
39. ou SWISSVAULT minimises risk maximises productivity and allows businesses to regain control of their most valuable asset their data 1 1 Overview SWISSVAULT Server Edition manages the backup and retrieval of files and or folders on your server Selected files are backed up to the StorageCenter that is installed on a remote server This is shown in the following diagram p Customer l SWISSVAULT L Administrator with f ti i its S O o SWISSVAULT StorageCenter StorageCenter 9 with optional Master Console WebAccess eg P WH S s J ico D Jy umm yar M ea re J SWISSVAULT Firewall Firewall TwinCenter s Laptop Servers Desktops and Laptops With Backup Clients with Backup Clients Your Backup Client connects to a group on the StorageCenter during the installation The Group Administrator oversees all group members using the Backup Monitor The StorageCenter administrator uses the StorageCenter Console to manage the entire StorageCenter including all the different groups 2008 by SWISSVAULT AG Version 5 Page 3 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 1 2 System Requir
40. p files from a network volume after the share has been accessed and authenticated by the server where the Backup Client is installed To add a network volume select Add Network Volume from the Tools menu Enter the UNC network path in the space provided Paths must to start with before they will be accepted for example File Server documents You can also use the Browse button to browse to the network path Network volumes are listed in the left hand pane after they have DR added and displayed with a network image If SUE files are included the image will change to and if you include the entire share it will change to a green image Excluded network volumes are marked with red network images Without the correct permissions the Backup Client may still be able to display the files on the share but it will not be able to access these files during the backup process You will see a message Volume File Server documents is not available for backup in the log file if the Backup Client cannot access these files You can remove a network volume from the Backup Client by right clicking on the entry in the left hand pane and then selecting Remove Network Volume 4 4 2 Remote Management Remote Management enables you to remotely access and HET configure the Backup Client from the StorageCenter Remote Management enables you to remotely access and Console configure the Backup Client From Ehe StorageCenter Console To enable thi
41. ptions and settings To open this section select Options from the Tools menu The various options and settings are grouped according to their functions and displayed in different tabs Note Please read through this section carefully before you change any of these settings Incorrect settings could cause serious problems or even stop the Backup Client from backing up your data 4 3 1 Account and Security Account Information This section displays your backup account information as it is stored in the StorageCenter You can use the Retrieve Settings button to update your account settings from the StorageCenter This tool is useful to verify that your account limit has been modified after requesting a change from your Backup Administrator or to update Backup Group Profiling settings Account Setup If you need to change your password or encryption key select either the Change Password or Change Encryption Key buttons Changing your encryption key involves intensive processing on the StorageCenter and may take several minutes It should therefore not be done unless your encryption key was compromised Security Settings The Security window allows you to select whether the Backup Client should remember the backup account password when running a backup or a restore There are two options available e Remember password for backup and restore The Backup Client remembers the user password when doing a backup or restore This is the default settin
42. re dates status backup cancel h host pt port rd restoredateidx rp restorepath original fd filterdate fp filterpath fext filterext compression on off overwrite Note e rp restorepath must be an absolute path and the service must have full access rights to the directory e When restoring the default policy is to skip existing files Specify overwrite to overwrite existing files Examples To start a backup on the local machine using the default port cli admin p pass backup To see the status of a currently running task in the backup service Gli u admin p pass Status To see a list of available backup dates to restore from cli u admin p pass dates To start a restore from the last backup made extracting files to the default restore temporary directory cli u admin p pass restore To restore from a different date use the dates command to get a date index cli u admin p pass rd 2 restore To restore all XLS files starting with the path C Documents and Settings and newer than 1 April 2002 cli u admin p pass fd 04 01 2002 fext XLS fp C Documents and Settings restore To cancel the current running task on a remote backup service running on 192 168 20 99 cli admin p pass h 192 168 20 99 cancel 2008 by SWISSVAULT AG Version 5 Page 25 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 4 8 Dynamic Profiling Dynamic Profiling
43. rives or volumes Note these entries are case sensitive you have to ensure that you specify exact matches To add an exclusion click on Add folder or Add file specify the name and click OK Folders are displayed with and files with To modify any of the exclusions select the entry and click on Edit or double click on the exclusion name To remove an entry select the file and click Remove Click on OK at the bottom of the Exclusions tab to save your changes Excluded files are displayed with and folders with in the Backup Client 4 3 8 Advanced Options Options and Retries The Backup Client can be configured to Always connect to the StorageCenter during each backup to update its last backup date stamp even if there were no changes made to the backup set With this setting enabled the StorageCenter will always be up to date with the latest backup date SSL Encryption can be disabled to improve the transfer time during the backup and restore processes Note By disabling SSL encryption you are lowering the security level when transferring files to and from the StorageCenter This setting should only be used in a secure environment Complete compression patching before sending data to the c security Advanced Options i Connections StorageCenter Enable this option c Backup schedule Options and Retries if you do not want to make use of sini and Limits Various options can be configured From this section to suit your
44. rting with these processes Enable Volume Shadow Copying to backup locked files enables you to backup locked files without using third party open file management software This is currently only available on Windows XP Windows 2003 Server and Windows Vista Operating Systems 2008 by SWISSVAULT AG Version 5 Page 19 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows Number of Backup Restore attempts before cancelling By default the Backup Client tries to connect to the StorageCenter four times before cancelling the backup process If you have a poor connection to the Internet you may want to consider increasing the number of attempts The backup will continue from the previous point of failure It will not resend the entire backup Connection Retries By default the Backup Client will try to reconnect to the StorageCenter after 60 seconds should the connection be dropped This setting enables you to increase decrease the duration between the retries Socket Timeout The socket timeout is by default 60 seconds If the Backup Client is connected to the StorageCenter and there is no communications between the two this amount in seconds is the duration that the Backup Client will stay connected before dropping the connection 4 3 9 Patching Patching is the process by which only the differences in files are extracted to minimize the amount of data that has to be transferred to the StorageCenter
45. s feature select Remote Management from Fa Enable premore Management the Tools menu and enable the checkbox next to Enable Remote Management The Allow SC controlled access option enables backup administrators with the correct Allow SC controlled access access permissions to use their StorageCenter User ET Access Management username and password to connect to pee and administer this Backup Client If you disable this P 95 Al available IP addresses checkbox StorageCenter administrators will not have remote access Remote Management Services 3 Only Allow custom access opecify the port number the default port is 9091 that must EU be used for Remote Management If the server has multiple IP addresses available you can specify whether the Remote Service must bind to All or Only to one IP by specifying the address in the textbox tele Password Enable the Allow custom access option and supply a username and password if you do not want to make use of the above mentioned StorageCenter Access Accounts This custom access username and password must be specified in the StorageCenter Console to gain remote access Click OK to save you settings After the service has been restarted click on OK to close the window 2008 by SWISSVAULT AG Version 5 Page 22 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 4 3 Health Check The Backup Client He
46. s tab in the backup client provides detailed information about each backup and restore This section enables you to modify the structure of these log files You will notice an additional toolbar button when you open the Logs tab the Summary button can filter the information to only display the last 14 lines Log File Content You can specify the level of information that must be included in the log files Choose between e Log all messages e Suppress detail messages e Only log errors and warnings Enable the Include date in log file time stamp checkbox to add the date to the backup and restore log files Automatic Log File Deletion A log file retention period can be enabled to delete files older than e g 30 days by enabling the checkbox and specifying the duration in days 2008 by SWISSVAULT AG Version 5 Page 21 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 4 Additional Settings The Tools menu provides you with various options and settings that you can modify to enhance and streamline your Backup Client You can also modify your account settings from this menu 4 4 1 Add Network Volume You have the option to add network volumes and include files located in these locations to your backup selection Note You have to ensure that the backup service is started up as a user that has sufficient permissions to browse and access the network shares The Backup Client will only be able to backu
47. ss completes as fast as possible The process will take longer if you lower this setting but your other applications will still function without any interruptions Limits Outgoing transfer limit The outgoing transfer bandwidth can be limited in kBytes second in case you need to allocate only a certain amount of bandwidth to the Backup Client Backup size restriction You can limit the total amount of data that may be transferred during each backup Note If you enable this option it may take several backups before all your files are backed up to the StorageCenter This feature is especially useful if you have a poor Internet connection and you encounter problems with transferring large backups Backup cycle The Backup Client can be configured to cycle the backup process until all selected data has been transferred to the StorageCenter by automatically initiating subsequent backups This setting can only be enabled if a backup size restriction has been specified 4 3 6 System Filters System Exclusion Filter The System Exclusions Filter enables you to specify any file types that you want to iind 3 O exclude from the backup selection list For Patti Schedule Syam EAC AERIS Eitor example to exclude all and AVI files ferformance andiimts oP mes Fles can aiso be excluded accordng to their modified dete specify m p3 avi In the text box Global Exclusions Note System exclusion filters are marked with a d
48. te it down and store it somewhere safe Encryption key Confirm key i 4 SWISSVAULT tne backup butler lt Back Next gt User Manual Server Edition for MS Windows Step 3 of 8 Choose and enter your backup username password and encryption key The backup username and password can consist of any keyboard combination between 4 20 characters The encryption key can be keyboard combination between 8 and 55 characters Click Next Do not forget your encryption key as you will not be able to retrieve your data without this information We highly recommend storing two copies of the account details at two independent safe locations Account Setup Wizard xi What kind of connection do you have Select the type of connection that you use to connect to the Internet Connection Settings 2 Iuse modem dialup connection ue I use broadband or another permanent network connection Configure Proxy SWISSVAULT tne backup butler Help lt Back Next gt Account Setup Wizard xi Do you want to schedule automated backups Specify the backup schedule You are recommended to enable automatic backups Daily Automatic Backups 2 No daily automatic backups Backup automatically everyday Backuptime 22 Advanced Schedule No Advanced Schedule gt Backup at the follo
49. the email was sent successfully Click on OK to remove the message and OK again to close the Notification settings window The Email Notification plug in is now activated and will start emailing reports during the next backup 2008 by SWISSVAULT AG Version 5 Page 28 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 5 2 System State Plug in The SWISSVAULT System State Backup plug in enables you to backup your System State to a target directory that is automatically included in your daily backup routine Please note that this plug in 15 only available from MS Windows 2000 5 2 1 Installation and Configuration This plug in is included in the Server Edition installer as of v4 2 If it is not installed run the SWISSVAULT SE Plug in Installer and select the System State Backup plug in After the installation open the Backup Client interface System State Backup Enable system state backups From the Tools menu select Plug ins and then System State System State Backup Click in the checkbox next to Enable System State backups to enable the plug in A local target folder is required to create the System State backup Please supply or Browse to the target folder and click OK If the target folder does not exist the Backup Client will prompt whether the folder must be created This folder is automatically included in you backup selection list The System State plugin enables you bo
50. the files that must be backed up and select Backup Now from the File menu These files will be compressed and backed up to the Snapshot server Note that the user account will be disabled after a snapshot backup This is to ensure that the user will not initiate another backup before the data has been transferred to the StorageCenter Snapshot Restores After the required folders have been moved to the Snapshot DR server by the backup administrator move the Snapshot DR server to the LAN where the Backup Client is located Ensure that you can ping the server from another computer the network Make a note of the IP address Hostname The following settings must be configured in the Backup Client e Open the Backup Client Select Snapshot from the Tools menu and click on Recover In the Recovery settings window supply the DR server address as well as the server port Port 8443 is the default port Click in the checkbox next to Do restores from recovery server to enable the Backup Client to restore from the DR server and not to the actual StorageCenter Click on Ok to accept these settings e Open the Restore tab and select Previous Backups The Backup Client will connect to the DR box and retrieve a list of all the available backup dates From here the user will be able to restore large amounts of data Remember to remove the tick mark in the checkbox after the restore 2008 by SWISSVAULT AG Version 5 Page 24 of 31 E SWISSVAULT User Manua
51. to the StorageCenter using a second thread as soon as they are compressed or patched while the backup process continues to compress patch files using the first thread in the background This improves the total backup speed significantly Note this functionality is enabled by default To disable this feature please refer to the Advanced Options section later in the user manual 2008 by SWISSVAULT AG Version 5 Page 13 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 2 How to Restore The next section describes how to select the files that you want to restore how to search for specific backed up files and finally how to restore files from the StorageCenter 4 2 1 How to restore files and folders Open the Restore tab From this tab you can gain access to your backed up files Your latest backup is shown in the Last Backup folder If you expand the Previous Backups folder the Backup Client will connect to the StorageCenter and retrieve a list of all previous backup dates Select the files and or folders you want to restore To select a single file right click on the file and click on Select or you can click in the box next to the file To select an entire folder right click on the folder and then choose Select folder Selected files are displayed with 8 green icons To start the restore process select Restore from the File menu or click on the Restore button in the toolbar Note Automatic ba
52. unrecoverable Blowfish Encryption Blowfish is an encryption algorithm It is a symmetric block cipher which uses a variable length key from 32 bits to 448 bits SWISSVAULT uses the maximum strength 448 bit key SSL Communication The Secure Sockets Layer SSL is a commonly used protocol for managing the security of data transmission SWISSVAULT makes use of the SSL protocol 2048 bit RSA key exchange 128 bit RC4 stream cipher and SHA 1 integrity checking for secure communication between the Backup Clients and the StorageCenter including data transmission 2008 by SWISSVAULT AG Version 5 Page 30 of 31 E SWISSVAULT User Manual the backup butler Server Edition for MS Windows 7 SWISSVAULT Support Please do not hesitate to contact us in case of any questions Note You ideally reach us by email support 2swissvault ch where we will reply instantly SWISSVAULT AG Haldenstrasse 5 CH 6340 Baar Switzerland Email support swissvault ch Hotline 41 0 900 782 858 CHF 2 from the 3 minute Fax 41 0 41 726 03 27 Homepage www swissvault ch 2008 by SWISSVAULT AG Version 5 Page 31 of 31
53. want to see the icon in the system tray again open the SWISSVAULT Backup Client When the service is busy with a backup you will notice that the system tray icon is animated The Backup service must be running at all times otherwise backups manual or scheduled will not be able to take place If you need to stop or start the Backup Service open the Services window in the Control Panel click on SWISSVAULT SE and select Stop or Start from the toolbar The system tray icon is displayed with a red cross Is when the service is not running 2008 by SWISSVAULT AG Version 5 Page 10 of 31 SWISSVAULT User Manual the backup butler Server Edition for MS Windows 4 Backup Client SWISSVAULT Server Edition keeps your most valued data secure It allows you to select files and initiate backups and to restore lost or corrupted files You can also find and restore files from previous backups and schedule automatic backups I SWISS AULT 5 0 1 IDE XI File Selection Tools View Help SWISSVAULT ER Restore Find Neu Microsoft PowerPoint Prasentation ppt 12 KB 30 01 2008 11 25 Backup Size mnm Backup Selection Restor Logs Neu Microsoft Word Dokument doc 10 KB 30 01 2008 11 24 AM 8 My Computer BSc 4 L7 Documents and Settings Neu Textdokument txt OKB 30 01 2008 11 25 4M Neu Wavesound way 1 KB 30 01 2008 11 25 Thumbs db S KB 30 01 2008 00 26 PM C
54. wing specified times Week Day Monday Tuesday Wednesday Thursday Friday Saturday Sunday Backup time 12 Hoo E 4 SWISSVAULT the backup butler Hep 2008 by SWISSVAULT AG Te e Additional Schedule lt Back Next gt Cancel Version 5 Step 4 of 8 Select the connection that you want to use to connect to the StorageCenter Use the Configure Proxy button to specify any Proxy settings needed for communications to the Internet Click Next to continue If you select the modem dialup connection the next step will prompt you to supply the connection that you want to use Step 5 of 8 In this step you can configure the daily and hourly automatic backup schedule The default backup time is 19h00 It is advised to backup at night when the server is not in use The server must be running at the time of scheduled backups but you do not have to be logged in Note If you do not schedule any backups you will have to manually backup your data We strongly recommend that you run automated backups Page 7 of 31 of SWISSVAULT the backup butler Account Setup Wizard xi Do you want to modify the default working folders You can move the Cache Log Temporary Folders and the Selection Database to another e location if there is limited space available on the drive where the backup client is installed US Working Folders Note Always keep these Folders on the same drive
55. xt backup is initiated Your backup administrator will move the local snapshot folder to the StorageCenter and your account will be enabled again Snapshot to a Snapshot server A few steps are necessary to ensure that everything is in place to backup to the Snapshot server e Connect the Snapshot server to the LAN where the Backup Client is located e Ping the Snapshot server from the Backup Client computer to establish whether you can communicate with the Snapshot server Make a note of the IP address Hostname The following settings must be configured in the Backup Client Create an account for the specific Backup Client but do not backup any files to the account e In the Backup Client select Snapshot from the Tools menu and click on Backup In the Snapshot backup settings window supply the Snapshot backup server address as well as the server port The default port is 8443 Click in the checkbox next to Do next backup to snapshot backup server to enable the Backup Client to send the next backup to the Snapshot server and not to the actual StorageCenter If the Backup Client is configured to connect through a Proxy server you will be able to check uncheck the Use proxy settings for snapshot backup If this option is checked the Proxy server will be used for communications to the FileServer If it is unchecked the Proxy server will only be used for communications to the NameServer Click on Ok to accept these settings e Select all
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