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1. DO NOT use flammable substances any type of spray or any organic solvent liquids containing alcohol or ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock See Cleaning on page 82 for how to clean the machine Be careful not to inhale toner A CAUTION A HOT SURFACE s After you have just used the printer some internal parts will be extremely hot Turn off the machine s power switch and unplug the machine Then wait at least 10 minutes for the printer to cool down before continuing to the next step s To prevent any degradation to the print quality DO NOT touch the shaded parts shown in the illustrations ef 9 lt lt S S BH GU SU IMPORTANT e Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother branded toner cartridges Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine If damage is caused to the drum unit or other part of this machine as a result of using other manufacturer s products with this machine any repairs required as a result may not be covered by the warranty 67 Routine Maintenance gt We recommend that you place the drum unit and toner cartridge
2. Open the front cover and leave the machine for at least 10 minutes to cool down IMPORTANT gt We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner s To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration IE laen a 84 Routine Maintenance Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times Note Be sure to return the tab to the home position A 1 If you do not printed pages may have a vertical stripe 4 Put the drum unit and toner cartridge assembly back into the machine Close the front cover 85 Routine Maintenance Cleaning the drum unit If your printout has white or black spots at 94 mm 3 71 in intervals follow the steps below to solve the problem Prepare blank A4 or Letter size paper Make sure the machine is in the Ready mode Open the front cover and the back cover face up output tray 86 Routine Maintenance Gf Note Make sure that the two green envelope levers on the left and right hand sides are in the up position 4 Press Go five times Close the front cover The machine will prepare the Drum
3. Brother Laser Printer _USER S GUIDE HL 2230 HL 2240 HL 2240D HL 2242D HL 2250DN HL 22 70DW For visually impaired users You can read this manual with Screen Reader text to speech software You must set up the hardware and install the driver before you can use the machine Please use the Quick Setup Guide to set up the machine You can find a printed copy in the box Please read this User s Guide thoroughly before you use the machine Please visit us at http solutions brother com where you can get product support the latest driver updates and utilities and answers to frequently asked questions FAQs and technical questions Note Not all models are available in all countries Version 0 UK IRE Using this guide Symbols used in this guide The following symbols and conventions are used throughout the documentation WARNING indicates a potentially hazardous situation which if not avoided A WARNING could result in death or serious injuries CAUTION indicates a potentially hazardous situation which if not avoided A CAUTION may result in minor or moderate injuries IMPORTANT indicates a potentially hazardous situation which may result in IMPORTANT property damage only accidents or loss of production functionality A Hot Surface icons warn you not to touch machine parts that are hot Notes tell you how you should respond to a situation that may arise or give EA Note tips abo
4. Printer Brother HL 2270DW series 2 Presets Standard BJ Paper Handling a Page Order Automatic Print All Pages O Normal O Odd numbered pages O Reverse O Even numbered pages Destination Paper Size Use documents paper size A4 O Scale to fit paper size A4 V Scale down only BDE Y Preview L Cancel Pr L L 48 Driver and Software E For Mac OS X 10 5 x and 10 6 x E Select Layout 2 Choose Long edge binding or Short edge binding in Two Sided Automatically the Two Sided check box is checked Printer Brother HL 2270DW series el fa Presets Standard 21 Copies 1 Collated M Two Sided Pages AJ OFrom 1 to 1 Paper Size A4 21 20 99 by 29 70 cm Orientation t l Layout Rd Pages per Sheet 1 cs Layout Direction E S Ay PN ag TA lo EE Border ronz Off Two Sided ESTEE aD Short edge binding POF Cancel Print 6 Select Paper Handling O Choose All pages in Pages To Print and click Print You can print pages on both sides of the paper Printer Brother HL 2270DW series 21 Ta Presets Standard Copies Collated M Two Sided Pages AJ OFrom 1 to 1 Paper Size A4 21 20 99 by 29 70 cm Orientation TO E ke Paper Handling 1 Pages To Print All pages H Destination Paper Size Suggested Paper A4 M Scale to fit paper size
5. Put the duplex tray back in the machine 104 Troubleshooting D Put the paper tray firmly back in the machine Push down the green lock lever and take the toner cartridge out of the drum unit Clear the jammed paper if there is any inside the drum unit IMPORTANT s Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once s To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations 105 Troubleshooting 16 Put the toner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in properly the green lock lever will lift automatically 18 Close the front cover 19 Make sure that the Error LED is off and then the Ready LED lights If the machine does not start printing automatically press Go 106 Troubleshooting Improving the print quality If you have a print quality problem print a test page first see Print a test page on page 61 If the printout looks good the problem is probably not the machine Check the interface cable or try the machine on another computer Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with toner from other sources This section gives information on the following topics Examples of poor print quality Recommendation Faint
6. or the expanded character data start T or L Other parameters can be given in any sequence Each parameter can start with a lower case or upper case character for example t0 or TO s3 or S3 and so one Bar code mode n tO or TO CODE 39 default n T or Ti Interleaved 2 of 5 n t3 or T3 FIM US Post Net n tE or TA Post Net US Post Net n t5 or TS EAN 8 EAN 13 or UPC A n t or TE UPC E n t9 or TO Codabar n t12 or T12 Code 128 set A n t13 or T13 Code 128 set B n t14 or TIF Code 128 set C n t130 or T130 ISBN EAN n t131 or T131 ISBN UPC E n t132 or T132 EAN 128 set A n t133 or T133 EAN 128 set B 128 Appendix n t134 or T134 EAN 128 set C This parameter selects the bar code mode as shown above When n is t5 or T5 the bar code mode EAN 8 EAN 13 or UPC A varies according to the number of characters in the data Bar code expanded character line block drawing and box drawing n sO or SO 3 1 default n s1 or S1 2 1 n s3 or S3 2 5 1 This parameter chooses the bar code style as above When the EAN 8 EAN 13 UPC A Code 128 or EAN 128 bar code mode is chosen this bar code style parameter is ignored Expanded Character Ss 0 White 1 Black 2 Vertic
7. fa Presets Standard e Copies M Collated M Two Sided Pages All O From 1 to 1 Paper Size A4 E 20 99 by 29 70 cm i Orientation Hf ca Print Settings 5 Basic Advanced Graphics Quality Graphics i C Skip Blank Page 4 j lofl L K gt gt C Improve Print Output gt Sleep Time Support C PDF v _ Cancel Print E Graphics Quality You can change the print quality as follows gt Graphics This is a graphics mode contrast priority Choose this setting for printing text and figures such as business and presentation documents You can represent sharp contrasts between shaded areas e Text This is the best mode for printing text documents E Skip Blank Page If Skip Blank Page is checked the printer driver automatically detects blank pages and excludes them from printing 44 Driver and Software E Improve Print Output This feature allows you to improve a print quality problem Reduce Paper Curl If you choose this setting the paper curl may be reduced If you are printing only a few pages you do not need to choose this setting We recommend that you change the printer driver setting in Media Type to a thin setting gt Improve Toner Fixing If you choose this setting the toner fixing on paper may be improved If this selection does not provide enough improvement change the printer driver setting in Media Type to
8. Preview Cancel Print Turn the paper over and reload it in the tray and then choose Even numbered pages and click Print E For Mac OS X 10 5 x and 10 6 x Select Paper Handling Choose Odd only in Pages To Print and click Print Printer Brother HL 2270DW series fa Presets Standard be Copies m Collated M Two Sided Pages AI O From 1 to 1 Paper Size A4 Z 20 99 by 29 70 cm Orientation Ta Paper Handling S _ All pages L Pages To Prin AS LS Even Only Destination Paper Siz ss M Scale to fit paper size Y H lt lt lt 4 lofl Y Scale down only Page Order Automatic Turn the paper over and reload it in the tray and then choose Even only in Pages To Print and click Print 47 Driver and Software Automatic Duplex Printing HL 2240D HL 2242D HL 2250DN HL 2270DW only B For Mac OS X 10 4 11 1 Select Layout Choose Long edged binding or Short edged binding in Two Sided Printer Brother HL 2270DW series BJ Presets Standard 21 Layout S Pages per Sheet 1 SS l Layout Direction 2 S L PN 1 Border None EJ Two Sided off Long edged binding O Short edged binding L PDFv Preview Cancel Print Select Paper Handling Choose All pages in Print and click Print You can print pages on both sides of the paper
9. See Acceptable paper and other print media on page 3 Problem Recommendation The machine does not feed paper E f there is paper in the paper tray make sure it is straight If the paper is curled straighten it before printing Sometimes it is helpful to remove the paper turn the stack over and then put it back in the paper tray If the paper continues to curl replace the paper E Reduce the amount of paper in the paper tray and then try again E Make sure that manual feed mode is not chosen in the printer driver E Clean the paper pick up roller See Cleaning the paper pick up roller on page 93 The machine does not feed paper from the manual feed slot E Put only one sheet of paper in the manual feed slot E Make sure that you have chosen Manual in Paper Source of the printer driver The machine does not feed envelopes E The machine feeds envelopes from the manual feed slot You must set up your application to print on the size of envelopes you are using This is usually done in the page setup or document setup menu of your software See your application manual A paper jam has occurred E Clear the jammed paper See Paper jams and how to clear them on page 100 The machine does not print E Make sure that the cable is connected to the machine E Make sure the machine is powered on and that no error LEDs are lit on the machine control panel E Make sure that you have chosen the cor
10. Take out the drum unit and toner cartridge assembly Hold the assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge E f the LEDs indicate REPLACE TONER Continue mode put in a new toner cartridge See Replacing the toner cartridge on page 71 E Check the machines environment Conditions such as humidity high temperatures and so on may cause this print fault See Safety and Legal booklet E f the whole page is too light Toner Save Mode may be on Turn off Toner Save Mode in Advanced tab For Windows or Basic tab of Print Settings For Macintosh of the driver E Put in a new toner cartridge See Replacing the toner cartridge on page 71 E Put in a new drum unit See Replacing the drum unit on page 78 ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background E Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 3 E Check the machine s environment Conditions such as high temperatures and high humidity can increase the amount of background shading See Safety and Legal booklet E Put in a new toner cartridge See Replacing the toner cartridge on page 71 E Put in a new drum unit See Replacing the drum unit on page 78 107 Troubleshooting quality Examples of poor print Recommendation B Ghost E Make sure that you use paper that me
11. Cover ele OU 57 D Deep Sleep mode see ee eee eee eee 54 De TaUlt setings TT 64 DIMENSIONS siirsin ea aiiai aaa 119 DOMAIN daii aa aa ceed iaiia 125 DRUM END SOON ccccceescececceetteeeeesseseeeeeseeaaees 56 DRUM ERROR o oo eceecccceceeeeeeesesseeeeeseeseeeeesseeeaaes 57 DRUM STOP ais consistent a a 57 Drum UNIT scccctecsiscacwe cota aaia aa aaa anai 76 DUPLEX DISABLED saadi asantan aioa andheri 57 Duplex printing sss sese es eee eee 20 E SLP e 117 SU Tee 7 15 27 Error indications machine s LEDs see 53 54 Error messages Status Monitor see eee 96 E 2 T 63 117 G GO DUON a sicccccidssccssccaatgacehccctenssidesdaptadancadigednancens 53 60 NIEA le sess seca ctviha ceatiaeaaguagaalensdnsacvetsseaadsecavacaduadamnaneds 117 J Job CANCEL oened tues conded teecavianaatianienaseeaee de 60 L Ee 3 8 15 LEDS eieciii acti tien cit ek ea os ewes ae ee es 53 ENUI ogaao aa araa aa a aaa N aA 23 M Macintoshi sanien a 39 115 Manual feed slot sse 13 Media specifications eee eee eee 119 Media type sese 4 V e CT 117 MEMORY FULL 0 cee eeeeeeeeeeeeeceeceeeeeeeteees 57 114 N IVe cipanonna oaea onana i aaa aia 52 Network connectivity sss sss sese s sees sees sees sees sees eee 117 NO PAPER T 4 ssicctucicsdeccacescacccsssstass a 56 NO TONER TTT 55 71 O OPC Oru esada naa aaa 110 P PAD GM Tasata boH canted Era Tacit 2 122 Paper Handling aivcccieavacteccteaeeis esi aciiat cients 118 Paper Jams eee 57 Paper J
12. EN50419 European Union only This equipment is marked with the above recycling symbol It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream This will benefit the environment for all European Union only International ENERGY STAR Qualification Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR specifications for energy efficiency ENERGY STAR Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Microsoft Windows Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and or other countries Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries Apple Macintosh Safari and TrueType are trademarks of Apple Inc registered in the United States and other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries Linux is the registered trademark of Linus Torvalds in the U S and other countries UNIX is a registered trad
13. Horizontally to print as a reflection flipped left to right 42 Driver and Software Print Settings You can change settings by choosing a setting in the Print Settings list Basic tab Printer Brother HL 2270DW series H fa Presets Standard K Copies M Collated 9 Two Sided Pages AI OFrom 1 to 1 Paper Size A4 sig 20 99 by 29 70cm Orientation Ire Print 121 Basic Advanced Media Type Plain Paper Resolution 600 dpi O Toner Save Mode Paper Source Auto Select Es Support L PDF Cancel Print E Media Type You can change the media type to one of the following e Plain Paper s Thin Paper s Thick Paper s Thicker Paper Bond Paper e Envelopes s Env Thick s Env Thin gt Recycled Paper e Label E Resolution You can change the resolution as follows e 300 dpi e 600 dpi e HQ 1200 43 Driver and Software E Toner Save Mode You can conserve toner using this feature When you set Toner Save Mode to On print appears lighter The default setting is Off oY Note s We do not recommend Toner Save Mode for printing Photo or Gray Scale images s Toner Save Mode is not available for HQ 1200 resolution E Paper Source You can choose Auto Select Tray 1 or Manual E Reverse Print For Mac OS X 10 4 11 only Check Reverse Print to rotate the data by 180 degrees Advanced tab Printer Brother HL 2270DW series
14. O From 1 to 1 PES Preview Cancel Print 39 Driver and Software E For Mac OS X 10 5 x and 10 6 x For more page setup options click the disclosure triangle beside the Printer pop up menu Printer Brother HL 2270DW series kA f Presets Standard R PDFW Preview Cancel Print Printer Brother HL 2270DW series Ta Presets Standard B Copies 1 M Collated C Two Sided Pages AI O From 1 to 1 Paper Size A4 21 20 99 by 29 70 cm Orientation ls a TextEdit Rd T Print header and footer GG 10f1 GD PDF v Cancel Print Choosing printing options To control special printing features choose the options in the Print dialog box For the details of available options see the following descriptions of each option Printer Brother HL 2270DW series H a Presets Standard B Copies 1 M Collated C Two Sided Pages All O From 1 to 1 Paper Size A4 21 20 99 by 29 70 cm Orientation t TextEdit Layout Color Matching Paper Handling Cover Page l 1 L EE 4 lofi J Scheduler E err E Summary 40 Driver and Software Cover Page You can make the following cover page settings Printer Brother HL 2270DW series eq fa Presets Standard Copies 1 M Collated C Two Sided Pages AJ O From 1 to 1 Pap
15. Remove each sheet of labels or envelope as soon as it has been printed Stacking them may cause the paper to jam or curl s If an envelope is creased after they are printed see Improving the print quality on page 107 e If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to increase the fixing temperature e For Windows users If the DL size double flap envelopes are creased after printing choose DL Long Edge in Paper Size from the Basic tab Put a new DL size double flap envelope in the manual feed slot with the longest edge of the envelope in first then print again s Envelope joints that are sealed by the manufacturer should be secure s All sides of the envelope should be properly folded without wrinkles or creases 19 Printing Methods Duplex printing The supplied printer drivers for Windows 2000 or greater and Mac OS X 10 4 11 or greater all enable duplex printing For more information about how to choose the settings see the Help text in the printer driver Guidelines for printing on both sides of the paper E If the paper is thin it may wrinkle E f paper is curled straighten it and then put it back in the paper tray or the manual feed slot If the paper continues to curl replace the paper E If the paper is not feeding properly it may be curled Remove the paper and straighten it If the paper continues to curl replace the paper E When you use the manual duplex func
16. T 100BASE Connectivity TX Ethernet Management tool N A BRAdmin Light 2 BRAdmin Professional 3 7 Web BRAdmin 4 Web Based Management Emulation N A PCL6 Resident fonts PCL N A 49 scalable fonts 12 bitmap fonts 13 bar codes D See the Network User s Guide for details on the supported network protocols Brother original Windows and Macintosh utility for machine and print server management Server based management utility Download from http solutions brother com Machine and print server management through Web Based Management Web browser Install from the supplied CD ROM Brother original Windows utility for machine and print server management Download from http solutions brother com B Code39 Interleaved 2 of 5 FIM US PostNet Post Net US PostNet EAN 8 EAN 13 UPC A UPC E Codabar ISBN EAN ISBN UPC E Code128 set A set B set C EAN 128 set A set B set C 117 Appendix Software Model HL 2240 HL 2240D HL 2250DN HL 2270DW Printer driver Windows 1 Windows GDI printer driver for Windows 2000 Professional XP Home Edition XP Professional Edition XP Professional x64 Edition Windows Server 2003 Windows Server 2003 x64 Edition Windows Vista Windows Server 2008 Windows Server 2008 R2 Windows 7 Macintosh Brother Laser Driver for Mac OS X 10 4 11 10 5 x 10 6 x Linux 2 3 Linux driver for CUP
17. a thick setting e Reduce Ghosting If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper Do not use this setting if the humidity is below 30 or ghosting may increase E Note This feature may not reduce ghosting for all types of paper Before you buy a lot of paper test a small quantity to make sure that the paper is suitable E Sleep Time When the machine does not receive data for a certain period of time it enters sleep mode In sleep mode the machine acts as though it were turned off When you choose Printer Default the timeout setting will be reset to the default time this can be altered in the driver If you want to change the sleep time choose Manual and then enter the time in the text box on the driver While the machine is in sleep mode the Ready LED is dimmed but the machine can still receive data Receiving a print file or document or pressing Go will automatically wake up the machine to start printing 45 Driver and Software E Support s Brother Solution Center 800 BrSupport brother Brother Solutions Center Brother Solutions Center Connect directly to the Brother Solutions Center Web site http solutions brother com for up to date information on device drivers user guides white papers and other documentation available for your Brother product C Visit the Genuine Supplies website Genuine Supplies Website For best qua
18. assembly on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner s Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once s To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration LL jA SG baina gt We recommend that you clean the machine when you replace the consumables See Cleaning on page 82 68 Routine Maintenance s DO NOT unpack a spare toner cartridge until immediately before you put it into the machine If toner cartridges are left unpacked for a long time the toner life may be shortened s DO NOT unpack a spare drum unit until immediately before you put it into the machine If drum unit is exposed to sunlight or room light the unit may be damaged e While removing the drum unit handle it carefully because it may contain toner Note e Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge Go to http www brother eu recycle for instructions on how to return the used toner cartridge to the brother collection program If you choose not to return your used toner cartridge please discard the used toner cartridge according to local regulations keeping it separate from domestic waste If you have questions c
19. drum unit is in direct sunlight or room light the unit may be damaged Black lines down the page Printed pages have toner stains down the page E Clean the primary corona wire inside the drum unit by sliding the green tab See Cleaning the corona wire on page 84 E Make sure the green tab of the primary corona wire is at the home position A E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 78 E The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 71 E The fuser unit may be contaminated Call your dealer or Brother Customer Service 110 Troubleshooting Examples of poor print quality Recommendation DS ABCDEFGH abc defghijk ABCD abcde 01234 White lines down the page E The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 71 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 78 E f the LEDs indicate REPLACE TONER Continue mode put in a new toner cartridge See Replacing the toner cartridge on page 71 GH ABCDEFG abcdefghijk abcde 01234 Page skewed E Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack E Set the paper guides correctly See Printi
20. in a new drum unit See Replacing the drum unit on page 78 Da All black E Clean the primary corona wire inside the drum unit by sliding the green tab Be sure to return the green tab to the home position A See Cleaning the corona wire on page 84 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 78 108 Troubleshooting Examples of poor print quality Recommendation D ABCDEFG abcdefghijk abcde 04234 White lines across the page E Make sure that you use paper that meets our specifications A rough surfaced paper or thick print media can cause problems E Make sure that you choose the correct media type in the printer driver Make sure that a torn piece of paper is not stuck inside the machine blocking the scanner E The problem may disappear by itself Print multiple pages to clear this problem especially if the machine has not been used for a long time E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 78 Lines across the page E Clean the primary corona wire in the drum unit See Cleaning the corona wire on page 84 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 78 HAD UEP abcdefghijk ADX White lines bands or ribbing across the page E Check the machine s environment Conditions such as high humidity and h
21. level Sound Pressure Printing LpAm 53 dB A Ready LpAm 31 dB A Sound power Printing LWAd 6 70 LWAd 6 65 WAd 6 67 Bell 2 A Bell A Bell 2 A Ready LWAd 4 60 LWAd 4 50 LWAd 5 02 Bell A Bell A Bell A Ecology Power save Yes Toner save 3 Yes 1 USB connection to PC placed in separate rooms because of the noise emission We do not recommend Toner Save Mode for printing Photo or Gray Scale images Office equipment with LWAd gt 6 30 B A is not suitable for use in rooms where people do primarily intellectual work Such equipment should be 120 Appendix Computer requirements Computer Platform amp Operating Processor Minimum Minimum Recomm Hard Supported System Version Speed RAM ended Disk PC RAM Space to Interface 2 install Windows Windows 2000 Intel Pentium II or 64 MB 256 MB 50 MB USB Operating Professional equivalent a 1 7 System Windows XP 128 MB TX Home Edition Ethernet Windows XP Nare Professional 802 1 1b g Windows XP 64 bit Intel 64 or 256MB 512 MB Professional x64 AMD64 supported CPU Edition Windows Vista Intel Pentium 4 or 512 MB 1GB equivalent 64 bit Intel 64 or AMD64 supported CPU Windows 7 Intel Pentium 4 or 1GB 32 1GB 32 equivalent 64 bit 2 GB bit 2 GB bit Intel 64 or AMD64 64 bit 64 bit supported CPU Windows Server Intel Pentium II
22. may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 200 degrees centigrade 392 degrees Fahrenheit for a period of 0 1 seconds Do not feed a label sheet through the machine more than one time Types of labels to avoid Do not use labels that are damaged curled wrinkled or an unusual shape xX xX KX IMPORTANT e Avoid feeding labels with the carrier sheet exposed because your machine will be damaged e Label sheets should not exceed the paper weight specifications described in this Users Guide Labels exceeding this specification may not feed or print properly and may cause damage to your machine Printing Methods Unprintable area The area of the paper that cannot be printed on is shown in the table below Portrait 2 4 A4 Letter Legal B5 ISO Executive A5 A6 B6 ISO 1 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 2 6 01 mm 6 35 mm 6 35 mm 6 01 mm 6 35 mm 6 01 mm 6 01 mm 6 01 mm 0 24 in 0 25 in 0 25 in 0 24 in 0 25 in 0 24 in 0 24 in 0 24 in 3 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 4 6 01 mm 6 35 mm 6 35 m
23. print density a Note The Density Adjustment is not available when you set the Resolution to HQ 1200 32 Driver and Software Error Message Printout You can choose whether the machine reports problems by printing an error page Selections are Printer Default On and Off Improve Print Output This feature allows you to improve a print quality problem E Improvement Settings Reduce Paper Curl If you choose this setting the paper curl may be reduced If you are printing only a few pages you do not need to choose this setting We recommend that you change the printer driver setting in Media Type to a thin setting gt Improve Toner Fixing If you choose this setting the toner fixing on paper may be improved If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting E Reduce Ghosting If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper Do not use this setting if the humidity is below 30 or ghosting may increase a Note This feature may not reduce ghosting for all types of paper Before you buy a lot of paper test a small quantity to make sure that the paper is suitable Skip Blank Page If Skip Blank Page is checked the printer driver automatically detects blank pages and excludes them from printing a Note This feature does not work when you choose the following features gt Use Watermark gt
24. printer driver is installed correctly Unable to print from the E Make sure that the supplied Macintosh printer driver is installed in the Hard Disk application and that it is chosen with Print Setup Utility Mac OS X 10 4 11 or Print amp Fax in System Preferences Mac OS X 10 5 x and 10 6 x 115 Appendix Machine specifications Engine Model HL 2240 HL 2240D HL 2250DN HL 2270DW Technology Electrophotographic Print Single Side Print Up to 24 ppm Up to 26 ppm A4 size Up to speed 12 A4 27 ppm Letter size 7 Lener Duplex Print N A Up to 10 sides per minute 5 sheets per minute A4 or Letter size 3 First print From Ready mode Less than 8 5 secs time 4 From Sleep mode Less than 16 5 secs Resolution 600 x 600 dpi HQ1200 2400 x 600 dpi quality The printing speed may change depending on the type of document you print Print speed may be slower when the machine is connected by wireless LAN HL 2270DW only From standard paper tray First print out time may change if the machine is calibrating or registering itself 116 Appendix Controller Model HL 2240 HL 2240D HL 2250DN HL 2270DW Processor ARM9 200MHz Memory 8 MB 32 MB Interface Hi speed USB 2 0 Hi speed USB 2 0 Hi speed USB 2 0 10BASE 10BASE T 100BASE TX T 100BASE TX Ethernet Ethernet IEEE802 11b g Wireless LAN Network Protocols N A TCP IP Standard 10BASE
25. through the machine at one time and prevents paper jams e Please confirm that you have installed both a toner cartridge and a drum unit in the machine If you have not installed a drum unit or have installed the drum unit improperly then this may cause a paper jam in your Brother machine S Open the front cover and leave the machine for at least 10 minutes to cool down Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out of the paper tray opening 101 Troubleshooting IMPORTANT gt We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner s To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration L Sng TER N L ONG 6 Close the front cover Note Do not put the drum unit and toner cartridge assembly back in at this point O Pull the paper tray completely out of the machine S Use both hands to slowly pull out the jammed paper 102 Troubleshooting 6 Open the back cover face up output tray 9 Close the fuser cover and the back cover face up output tray 103 Troubleshooting Pull the duplex tray completely out of the machine
26. you use paper that meets Brother s recommended paper specifications See Acceptable paper and other print media on page 3 E Load the same size paper that you selected in the current driver setting MEMORY FULL E Press Go to print the remaining data in the machine memory Cancel the print job if you want to delete the remaining data in the machine memory See Go button on page 60 E Reduce the complexity of your document or lower the print resolution 96 Troubleshooting Error message Action NO PAPER T1 The paper tray may be out of paper or not properly installed If it is empty put a new stack of paper in the paper tray and then press Go If the problem is still unsolved the paper pick up roller may be dirty Clean the paper pick up roller See Cleaning the paper pick up roller on page 93 E f there is paper in the paper tray make sure it is straight If the paper is curled straighten it before printing Sometimes it is helpful to remove the paper turn the stack over and put it back in the paper tray E Reduce the amount of paper in the paper tray and then try again E Make sure you use paper that meets Brother s recommended paper specifications See Acceptable paper and other print media on page 3 E Load the same size paper that you selected in the current driver setting NO TONER E Open the front cover then install the toner cartridge PRINT OVERRUN E Press Go to print th
27. 0 F 0x6 afl n G ow 72 72 H 048 B 7B TxA 7m m7 M od 79 79 O Oxf so 80 P 0x50 83 8 amp 3 Q o1 82 82 R 0x52 83 83 S 053 84 84 T o4 p33 33 J 1 J 21 8s 85 U 0x55 34 384 o x22 ee 8 amp 6 pT 23 e 8a w y7 0x24 88 88 X 0x58 PT OAH BG 89 Yy 59 pT 2 FO 9 z Oxa o o S oz j a A y ee ob 2 D 2 B B URB gt 2a E ooo P ae ae 0 E ae Ox3c 0x3d 55 56 57 58 59 61 62 63 oO x lt i SIE ER I Hi IJO Tnm SH Ox2b 95 95 OXF Ox2c 96 9 I 0x60 Ox2d 9 9 J a XT Ox2e 98 98 b 0x62 ox2f 99 99 c 0x63 0x30_ 100 SetB d 0x64 0x31 101 _ Sea e ox5 0x32 ox33 J Lf d d 134 Appendix for Europe and Other Countries Brother numbers IMPORTANT For technical and operational help you must call the country where you bought the machine Calls must be made from within that country Register your product Please complete the Brother Warranty Registration or for your convenience and most efficient way to register your new product register on line at http www brother com registration Frequently asked questions FAQs The Brother Solutions Center is our one stop resource for all your machine needs You can download the latest drivers software and u
28. 2270DW Paper Size Ad 210 x 297 mm 8 3 x 11 7 in Media Type Plain Paper Copies 1 Resolution 600 dpi Duplex Booklet None Scaling Off Watermark Off Brother SolutionsCenter Basic Advanced Print Profiles Scaling O Fit to Paper Size Ad 118 M 1 O Free 25 400 100 E C Use Watermark Settings C Header Footer Print Settings N OW A WwW N C Toner Save Mode Administrator Other Print Options L a 1 UO Change the tab settings by clicking one of the following icons E Scaling 1 E Reverse Print 2 m Use Watermark 3 m Header Footer Print 4 E Toner Save Mode 5 E Administrator 6 E Other Print Options 7 Scaling You can change the print image scaling Reverse Print Check Reverse Print to rotate the print result by 180 degrees 30 Driver and Software Use Watermark You can put a logo or text into your documents as a watermark You can choose one of the preset watermarks or you can use a bitmap file or text that you have created When you use a bitmap file as a watermark you can change the size of the watermark and put it anywhere you like on the page When you use text as a watermark you can change the Text Font Style Size and Darkness settings Header Footer Print When this feature is enabled it will print the date and time on your document from your computer s system clock and the P
29. 63 g m 16 to 43 Ib weights Paper tray 60 to 105 g m 16 to 28 Ib Automatic duplex printing N A 60 to 105 g m 16 to 28 Ib Media sizes Manual feed slot Width 76 2 to 216 mm 3 0 to 8 5 in Length 116 to 406 4 mm 4 6 to 16 in Paper tray Standard A4 Letter B5 ISO JIS A5 A5 Long Edge B6 ISO A6 Executive Automatic duplex printing N A A4 Supplies Model HL 2240 HL 2240D HL 2250DN HL 2270DW Order No 1 200 pages A4 or Letter pages Standard cartridge Approx 1 200 pages A4 or Letter pages 1 TN 2210 High yield cartridge Approx 2 600 pages A4 or Letter pages 1 TN 2220 Drum Unit Approx 12 000 pages A4 or Letter pages 1 page job 2 DR 2200 1 Approx cartridge yield is declared in accordance with ISO IEC 19752 2 Drum yield is approximate and may vary by type of use Dimensions weights Model HL 2240 HL 2240D HL 2250DN HL 2270DW Dimensions W x D x H 368 x 360 x 183 mm 14 5 x 14 2 x 7 2 in Weights Approx 6 7 kg 14 8 Ib Approx 7 0 kg 15 4 Ib 119 Appendix Other Model HL 2240 HL 2240D HL 2250DN HL 2270DW Power source 220 240 V AC 50 60 Hz Power consumption 1 Average Instantaneous Approx 1056 W Peak Printing Approx 495 W at 25 C 77 F Ready Approx 65 W at 25 C 77 F Sleep Wireless N A Approx LAN On 2 8 W Deep Sleep Approx 0 9 W Noise
30. 8 57 Control Panel Service call indications If there is an error that cannot be cleared by the user the machine will show that a service call is needed by lighting up all the LEDs as shown below viv 6 Toner 71 U Drum Ts E mM rror Na Reagy 7s If you see the service call indication shown above turn off the power switch and then turn it back on and try to print again If the error is not cleared after turning the power switch off and then back on press Go the LEDs will light up as shown in the table below to identify the error LED error indication LEDs Main PCB Fuser unit Laser unit Main motor High voltage FAN Failure Zero Cross failure failure 1 failure failure failure Error Toner O O O L O Drum O O O OQ O Error L O O O L Ready O O O O O O 1 If this error occurs turn off the machine s power switch wait a few seconds and then turn it on again Leave the machine for approx 15 minutes with the power on If the error occurs again call your dealer or Brother Customer Service For example the LED indication below shows a fuser unit failure Toner O Drum O Error O Ready Make a note of the indication referring to the table on page 58 and report the error status to your dealer or Brother Customer Service 58 Control Panel Note Make sure that the front cover is completely closed before yo
31. AMS ncciaivisieceies snctiviteniialeiaeiteantieeieee 100 Paper recommendations sese eee 3 PCL B sls ds TU 25 PRINT OVERRUN eee 57 Print quality aic ctcadteviacineeidiieiiaiinwiniinviens 107 Print test page eee eee 61 Printer sl T 23 51 118 Printer settings eee eee eee 62 lys TTT 117 139 Index R Register your product sese eee 135 136 Remote Printer Console cccccceeeeeeeeeeeeseneees 52 REPLACE DRUM iriiria 56 78 REPLACE TONER ccccccceceeesteeeeseeeteeeeseeeeaees 55 71 Repi musang annan an a idah 60 S Service Call 58 Service centers USA Canada sse eee eee 137 Service centres Europe and other countries 135 SIZE ERROR DX srren ia E 57 Sleep mode essere eee 54 SOMWANG wither ites kee rider ai a eee 52 Specifications eee eee 116 Status Monitor eee e e e 38 50 96 Symbol and character sets see 125 T Toner cartridge eee eee eee e 70 TONER ENDED eat aaia iia niacin tienen 55 75 TONER LOW ooo aasre vetr naaa ona aD arang aar 55 70 Troubleshooting ccccceceeeeeeeeeeeeeeeeceeeeeeeeeeeees 95 U Unprintable area sse eee eee eee 9 UGES ecviesccecdcvvaesedccreeoasedcudevastacccawagnecddeessantdeeeenestis 118 W Watermark isaminiiendeni nnn i neni 31 Weights cesses eee eee nenen 119 Syne fe A See een ee ET ete eR RnR ER ETS 25 140
32. BASE T 100BASE TX port HL 2250DN HL 2270DW Network status LEDs Printing Methods Acceptable paper and other print media Print quality may vary according to the type of paper you are using You can use the following types of print media thin paper plain paper thick paper bond paper recycled paper labels or envelopes For best results follow the instructions below E DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds E For proper printing you must choose the same paper size from your software application as the paper in the tray E Avoid touching the printed surface of the paper immediately after printing E Before you buy a lot of paper test a small quantity to make sure that the paper is suitable Recommended paper and print media Europe USA Plain paper Xerox Premier TCF 80 g m Xerox 4200 20 Ib Xerox Business 80 g m Hammermill Laser Print 24 Ib 90g m Recycled paper Xerox Recycled Supreme 80 g m No specific brand recommended Labels Avery laser label L7163 Avery laser labels white 5160 Envelopes Antalis River series DL No specific brand recommended Printing Methods Type and size of paper The machine feeds paper from the installed paper tray or the manual feed slot The names for the paper trays in the printer driver and this guide are as follows Paper tray Tray 1 Manual feed slot Man
33. C login user name or the text you entered By clicking Settings you can customize the information E ID Print If you select Login User Name your PC login user name will print If you select Custom and enter the text in the Custom edit box the text you entered will print Toner Save Mode You can conserve toner use with this feature When you set Toner Save Mode to On print appears lighter The default setting is Off Note s We do not recommend Toner Save Mode for printing Photo or Gray Scale images e Toner Save Mode is not available for HQ 1200 resolution Administrator Administrators have the authority to limit access to functions such as scaling and watermark Password Enter the password into this box E Set Password Click here to change the password E Set Click here current password Then you can change the settings E Copies Lock Lock the copy pages selection to prevent multiple copy printing E Multiple Page amp Scaling Lock Lock the current settings of the Multiple Page and Scaling options to prevent changes being made E Watermark Lock Lock the current settings of the Watermark option to prevent changes being made 31 Driver and Software E Header Footer Print Lock Lock the current settings of the Header Footer Print option to prevent changes being made Other Print Options You can set the following in Printer Function E Use Reprint E Sleep Time S Macro HL 2250DN HL 2270DW only E Density A
34. Cleaning process When the machine is ready for the Drum Cleaning process the Ready LED turns on Open the manual feed slot cover 87 Routine Maintenance Using both hands slide the manual feed paper guides to the width of the paper that you are going to use G Using both hands put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller When you feel the machine pull in the paper let go The machine will start the Drum Cleaning process The Ready LED flashes during the Drum Cleaning process E Note s The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates the OPC drum in reverse This noise is not due to a malfunction of the machine s DO NOT put more than one sheet of paper in the manual feed slot at any one time as it may cause a jam s If the paper in the manual feed slot is other than A4 or Letter size the machine will stop the Drum Cleaning process and eject the paper e Make sure that the paper is straight and in the proper position on the manual feed slot If it is not it may not be fed properly resulting in a skewed printout or a paper jam s DO NOT close the back cover face up output tray during the Drum Cleaning process The machine will stop the Drum Cleaning process and eject the paper It may cause a jam e If the machine receives a print job before you put one sheet of paper in the manual
35. Configure the print settings in the print driver See Basic tab on page 25 and Advanced tab on page 30 Click the Print Profiles tab Click the Edit a profile button Save your profile changes 1 Give your edited profile a name and icon Icon Name 2 Choose a profile to overwrite with your new print settings O User Defined 2 e O User Defined 6 E User Defined 7 5 Cancel Help Choose the icon from the drop down list 1 and enter a profile name 2 Ss Choose the print profile you want to overwrite and click OK Note You can overwrite the preset print profiles 35 Driver and Software Support Note You can access the Support dialog box by clicking Support in the Printing Preferences dialog box Support Printer Driver Version 0 04 8 Dec 2009 Coase Brother Solutions Center 1 utions Center Connect directly to the Brother Solutions Center Web site http solutions brother com for up to date information on device drivers user guides white papers and other documentation available for your Brother product For best quality results use Brother original supplies Visit our website for further information al Supplies Webs Brother CreativeCenter oer amm A free and easy on line solution to create and print professional photo projects This user friendly application allows you to create greeting cards calendars brochures a
36. Europe USA g m 80 to 90 75 to 90 Ib 20 to 24 Long grain and short grain The pulp fiber of the paper is aligned during paper manufacturing Paper can be classified into two types long grain and short grain Long grain paper fibers run in the same direction as the long edge of the paper Short grain paper fibers run perpendicular to the long edge of the paper Though most plain paper for copying is long grain some is short grain We recommend that you use long grain paper for this machine Short grain paper is too weak for the paper transport of the machine Acid paper and neutralized paper Paper can be classified as either acid paper or neutralized paper Though modern paper manufacture methods started with acid paper neutralized paper is recently taking the place of acid paper because of environmental issues However many forms of acid paper can be found in recycled paper We recommend that you use neutralized paper for this machine You can use an acid paper check pen to distinguish acid paper from neutral paper 122 Appendix Print surface The characteristics of the face side and reverse side of a sheet of paper may vary a little Usually the opening side of the paper ream package is the print side Follow the instructions on the paper package Typically the print side is indicated by an arrow Moisture content Moisture content is the amount of water left in the paper after manufacture It is one of the
37. For Windows 2 user or Status Monitor on page 50 For Macintosh users Error message Action CARTRIDGE ERROR E Make sure the drum unit and toner cartridge assembly is installed properly DRUM END SOON E The drum unit will need to be replaced soon Buy a new drum unit to replace the current one See Replacing the drum unit on page 78 DRUM ERROR E See Cleaning the corona wire on page 84 E f your LEDs still show the same error indication after you have cleaned the corona wire replace the drum unit with a new one See Replacing the drum unit on page 78 DRUM STOP E Replace the drum unit with a new one See Replacing the drum unit on page 78 DUPLEX DISABLED E Close the back cover of the printer and put the duplex tray back in FRONT COVER OPEN E Close the front cover of the machine FUSER COVER OPEN E Close the fuser cover located behind the back cover of the machine FUSER ERROR E f the FUSER ERROR pop up message appears on your computer turn the machine s power switch off wait a few seconds and then turn it on again Leave the machine for 15 minutes with the power on If the FUSER ERROR occurs again call your dealer or Brother Customer Service JAM TRAY 1 JAM INSIDE JAM REAR JAM DUPLEX 1 E Clear the jammed paper from the indicated area See Paper jams and how to clear them on page 100 MANUAL FEED E f the manual feed slot is empty put a piece of paper in it E Make sure
38. Header Footer Print e Nin1 and 1 in NxN pages in Multiple Page e Duplex Manual Booklet Booklet Manual and Duplex with Binding Offset in Duplex Booklet HL 2240D only Duplex with HQ 1200 in Resolution 33 Driver and Software Print Profiles tab Z Brother HL 2270DW series Printing Preferences Se brother HL 2270DW SolutionsCenter Basic Advanced Print Profiles Print Profiles are editable presets designed to give you quick access to the best settings for your print job Select the desired Print Profile Manual Print Setting amp General Print Paper Size Ad 8 3x11 7 in 210 x 297 mm Media Type Plain Paper Copies 1 Resolution 600 dpi D oklet None mark Off O User Defined 2 Click i to confirm your selection Edit a profile Restore default Restore default profiles aaa Restore dala profiles E Always show Print Profiles tab first _Set _ E Print Profiles 1 The printer driver of the machine has the preset print profiles Select the desired profile and click OK to configure the desirable print settings easily E Edit a profile 2 You can edit and save a new print profile Restore default profiles 3 Click to restore all the default print profiles Always show Print Profile tab first 4 When you always want to show the Print Profiles tab first select this check box 34 Driver and Software Editing a print profile 0
39. I or 256 MB 512 MB 2003 equivalent Windows Server 64 bit Intel 64 or 2003 x64 Edition AMD64 supported CPU Windows Server Intel Pentium 4 or 512 MB 2 GB 2008 equivalent 64 bit Intel 64 or AMD64 supported CPU Windows Server 64 bit Intel 64 or 2008 R2 AMD64 supported CPU Macintosh Mac OS X 10 4 11 PowerPC G4 G5 512 MB 1GB 80 MB Operating and 10 5 x Intel Core Processor System Mac OS X 10 6 x Intel Core Processor 1 GB 2 GB 1 2 Microsoft Internet Explorer 6 0 or greater Third party USB ports are not supported 121 Appendix Important information for choosing your paper This section gives information to help you choose paper to use with this machine a Note If you use paper that is not recommended a paper jam or misfeed may occur in the machine Before you buy a large quantity of paper Make sure that the paper is suitable for the machine Paper for plain paper copies Paper is divided by usage such as paper for printing and paper for copying The usage is usually written on the paper s package Check the package to see whether it is suitable for laser printers Use paper that is suitable for laser printers Basis weight The basis weight of the paper in general use varies in different countries We recommend that you use paper that weighs 75 to 90 g m 20 to 24 Ib although this machine is able to cope with thinner or thicker paper than these weights Unit
40. S printing system x86 and x64 environments Linux driver for LPD LPRng printing system x86 and x64 environments Utilities N A Driver Deployment Wizard 7 For the latest driver updates visit http solutions brother com Control panel Download the printer driver for Linux from http solutions brother com Depending on Linux distributions the driver may not be available The Driver Deployment Wizard automates the installation of printers in a peer to peer network Windows only Model HL 2240 HL 2240D HL 2250DN HL 2270DW LED 4 LEDs Toner LED Drum LED Error LED and Ready LED Button 1 button Go button Paper handling Model HL 2240 HL 2240D HL 2250DN HL 2270DW Paper Input Manual feed slot 1 sheet Paper tray 250 sheets Paper Face down 100 sheets Output Face up 1 sheet straight paper path Duplex Manual duplex Yes Auto duplex N A Yes 1 Calculated with 80 g m 20 Ib paper 118 Appendix Media specifications Model HL 2240 HL 2240D HL 2250DN HL 2270DW Media types Manual feed slot Plain paper Thin paper Thick paper Recycled paper Bond paper Labels and Envelopes Paper tray Plain paper Thin paper Recycled paper Automatic duplex printing N A Plain paper Thin paper Recycled paper Media Manual feed slot 60 to 1
41. Toner O Drum G Error O Ready 75 Routine Maintenance Drum unit A new drum unit can print approximately 12 000 A4 or Letter size single sided pages at 1 page job a Note s There are many factors that determine the actual drum life such as the temperature humidity type of paper type of toner used number of pages per print job and so on Under ideal conditions the average drum life is estimated at approximately 12 000 pages The actual number of pages that your drum will print may be significantly less than this estimate Because we have no control over the many factors that determine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum s For best performance use only genuine Brother toner The machine should be used only in a clean dust free environment with adequate ventilation e Printing with a non Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage does not apply to problems caused by the use of a non Brother drum unit DRUM END SOON If the Drum LED flashes it means the drum unit will need to be replaced soon We recommend that you replace the drum unit with a new one before there is a noticeable deterioration in the print quality O Toner 1 Drum TN O Error Ready 76 Routine Maintenance REPLACE DRUM If the Drum LED is on it means the drum unit should be
42. a a a teed chads a ean aae a E a a canna wien ceadana dda aa aa aaa RENAE 52 Software for networks HL 2250DN HL 2270DW nW sse eee eee ee eee eee 52 Remote Printer Console For Windows QUAVY EEN IAEE AE E EE E T 52 3 Control Panel 53 LEDS Light Emitting H R sa kuessre n neceedevs aanecedeld aedtesihl acts hie eden nee ate dedeid eeeetinane 53 SERVICE call indications rimisse onina ea i vaddedueavanedgalaasnmaaddduss ane EA a sxdatenndeccea sans 58 GO DUON nran aaaea a a aaa aaa Ea A E ia 60 Pinales LTTE 61 Print a Printer Settings page sitec5 i fsecetes bedugsiehl gecdedeneteeeeaeet eh teed E EAA ENEE ETEA 62 Print Fonts HL 2250DN HL 2270DW only vaez adan Sanaa 10955554 indani naa naini aai a a 63 Print a WLAN report HL 2270DW ONY eciccone EEE 64 Default Sening sic fices dad 2 a aaa aa aa a araa 24 aaa a 64 4 Routine Maintenance 66 Replacing consumable ems eee eee DD IE sl 1 Ta TT DD Before replacing the Consumable itemS eee eee eee eee 67 Toner CAMP GO ecrans anr AE RATA nivewetenaile 70 Druna UMit eenia eaae a aa EE ERNE cond a EREA taeda nau ESEE ETa Eaa 76 CNG EAM ING THT 82 Cleaning the outside of the MaChING cceceeescececeseeeeeceeeneneeeeeeeneneeeeeeenaneeeeeseneeaaeeeeeteasaeeeeneneaes 83 Cleaning the corona IDE 5 asn 42 0902924222542452 044 YSS cates yen dacdes sendudeuen snes 4092403 TTS YSEsd 84 Cleaning the Gnu Unit T 86 Cleaning the paper pick up roller eee eee eee eee 93 5 Trou
43. ady on page 15 56 Control Panel LEDs Machine Status O Toner O Drum y Y E L rror i O Ready FRONT COVER OPEN Close the front cover of the machine FUSER COVER OPEN Close the fuser cover located behind the back cover of the machine JAM TRAY 1 JAM INSIDE JAM REAR JAM DUPLEX Clear the paper jam See Paper jams and how to clear them on page 100 If the machine does not start printing press Go MEMORY FULL The machine memory is full and the machine cannot print full pages of a document See Solving print problems on page 114 PRINT OVERRUN A print overrun occurred and the machine cannot print full pages of a document See Solving print problems on page 114 SIZE ERROR DX HL 2240D HL 2242D HL 2250DN HL 2270DW only Set the correct paper that you want to use or load the same size paper that you selected in the current driver setting Press Go The paper size you can use for automatic duplex printing is A4 Letter Legal or Folio DUPLEX DISABLED HL 2240D HL 2242D HL 2250DN HL 2270DW only Put the duplex tray in the machine and close the back cover O Toner viv Q Drum care oe E Mm rror O Ready DRUM ERROR The corona wire needs to be cleaned See Cleaning the corona wire on page 84 O Toner Drum Error O Ready DRUM STOP Replace the drum unit with a new one See Replacing the drum unit on page 7
44. ag 41 afi EEE V Scale down only Page Order Automatic H Cena RD 49 Driver and Software Status Monitor This reports the machine status any errors that may happen with the machine when printing If you would like to turn the status monitor on follow these steps E For Mac OS X 10 4 11 Run the Printer Setup Utility from the Go menu choose Applications Utilities then choose the machine Click the Utility then the status monitor will start up m For Mac OS X 10 5 x Run the System Preferences select Print amp Fax then choose the machine 2 Click the Open Print Queue then click Utility The status monitor will start up E For Mac OS X 10 6 x Run the System Preferences select Print amp Fax then choose the machine Click the Open Print Queue then click Printer Setup Select the Utility tab then click Open Printer Utility The status monitor will start up 50 Driver and Software Uninstalling the printer driver You can uninstall the printer driver that you have installed with the following steps LZ Note e This is not available if you installed the printer driver from the Windows Add a printer function gt After uninstalling we recommend that you restart your computer to remove files that were in use during the uninstall Printer driver for Windows Click the Start button point to All Programs 1 Brother and then to your machine name Click Uninstall 6 Follo
45. al characters 0 to 9 can be accepted as bar code data Other characters cause a data error The number of characters for bar codes is not limited This mode of bar codes needs even characters If the bar code data has odd characters 0 is automatically added to the end of the bar code data 131 Appendix E When FIM US Post Net is selected with the parameter t3 or T3 Characters A to D are valid and one digit of data can be printed Upper case and lower case alphabet characters can be accepted E When Post Net US Post Net is selected with the parameter t4 or TE Numbers 0 to 9 can be data and it must end with a check digit can be used instead of the check digit E When EAN 8 EAN 13 or UPC A is selected with the parameter t5 or T5 Ten numbers 0 to 9 can be accepted as bar code data The number of characters for bar codes is limited as follows EAN 8 Total 8 digits 7 digits 1 check digit EAN 13 Total 13 digits 12 digits 1 check digit UPC A Total 12 digits 11 digits 1 check digit A number of characters other than those stated above will cause a data error that results in the bar code data being printed as normal print data If the check digit is not correct the machine decides the correct check digit automatically so that the correct bar code data will be printed When EAN13 is selected adding and a two digit or five digit num
46. al feed paper guides to the width of the paper that you are going to use 4 Using both hands put one piece of paper in the manual feed slot until the front edge of the paper touches the paper feed roller When you feel the machine pull in the paper let go e Note e Put the paper into the manual feed slot with the side to be printed face up gt Make sure that the paper is straight and in the correct position on the manual feed slot If it is not the paper may not be fed properly resulting in a skewed printout or a paper jam s DO NOT put more than one piece of paper in the manual feed slot at any one time as it may cause a jam s If you put any media in the manual feed slot before the machine is in the Ready mode the media may be ejected without being printed on 14 Printing Methods Choose the following from each drop down list of the printer driver E Paper Size Width 76 2 to 216 mm 3 to 8 5 in Length 116 to 406 4 mm 4 6 to 16 in You can use all paper sizes specified for the tray which you use E Media Type Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Recycled Paper E Paper Source Manual For any other settings see Driver and Software in Chapter 2 QO Send the print data to the machine After the printed page comes out of the machine put in the next sheet of paper as in Step above Repeat for each page that you want to print Printing on labels or envelopes When the face up outp
47. al shock Improper Setup icons alert you to devices and operations that are not compatible with the product Hot Surface icons warn you not to touch product parts that are hot POP x Follow all warnings and instructions marked on the product Note The illustrations in this guide show the HL 2240D Compilation and Publication Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Choosing a location Put your product on a flat level stable surface that is free of vibration and shocks such as a desk Put the product near a standard grounded electrical socket Choose a location where the temperature remains between 10 C and 32 5 C and the humidity is between 20 to 80 without condensation DO NOT expose the product to direct sunlight excessive heat open flames salty or corrosive gasses moisture or dust DO NOT place the product near heaters air conditioners desk fan refrig
48. al stripes 3 Horizontal stripes 4 Cross hatch For example S n1 n2 n1 Background fill pattern n2 Foreground fill pattern If S is followed by only one parameter the parameter is a foreground fill pattern Line block drawing amp box drawing g 1 Black 2 Vertical stripes 3 Horizontal stripes 4 Cross hatch Bar code n mnnn or Mnnn nnn 0 32767 This parameter shows the bar code width The unit of nnn is a percentage Bar code human readable line ON or OFF n rO or RO Human readable line OFF n r1 or R1 Human readable line ON 129 Appendix Preset Human readable line ON 1 TS or t5 2 T6 or te 3 T130 or t130 4 T131 or t131 Preset Human readable line OFF All others This parameter shows whether the machine prints the human readable line below the bar code Human readable characters are always printed with OCR B font of 10 pitch and all the current character style enhancements are masked The default setting is determined by the bar code mode selected by t or T Quiet zone n onnn or Onnn nnn 0 32767 Quiet zone is the space on both sides of the bar codes Its width can be shown using the units that are set by the u or U parameter For the description of u or U parameter see the next section The default setting of the quiet zone width is 1 inch Bar code expande
49. all your local waste disposal office e To ensure high quality printing we recommend that you use only genuine Brother toner cartridges When you want to buy toner cartridges call your dealer 69 Routine Maintenance Toner cartridge The original toner cartridge that came with the machine may be either a starter standard or a high yield toner cartridge 1 and depends on the model and country you bought the machine in T The starter toner cartridge will print approximately 700 pages the Standard toner cartridges will print approximately 1 200 pages and the High yield toner cartridges will print approximately 2 600 pages Pages refers to A4 or Letter size single sided pages Approximate cartridge yield is declared in accordance with ISO IEC 19752 A4 or Letter fi Note e The amount of toner used varies according to what is printed on the page and the print density setting e If you change the print density setting for lighter or darker printing the amount of toner used will change TONER LOW The Toner LED will turn on for 2 seconds and off for 3 seconds and repeats this pattern 6 T N oner O Drum O Error Ready If the LEDs show this indication the toner is low Buy a new toner cartridge and have it ready before you get a Replace Toner indication To replace the toner cartridge see Replacing the toner cartridge on page 71 Note s The Toner LED will flash continuously if the toner is low e If the printo
50. ber after the data can create an add on code E When UPC E is selected with the parameter t6 or TG The numbers 0 to 9 can be accepted as bar code data Eight digits 12 standard format The first character must be 0 and the data must end with a check digit Total eight digits 0 plus 6 digits plus 1 check digit Six digits 2 The first character and the last check digit are removed from the eight digit data T 27 can be used instead of a check digit 4 Adding and two digit or five digit number after the data creates an add on code E When Codebar is chosen with the parameter t9 or T9 Characters 0 to 9 7 can be printed Characters A to D can be printed as a start stop code which can be upper case or lower case If there is no start stop code errors will happen A check digit cannot be added and using causes errors E When Code 128 Set A Set B or Set C is selected with the parameter t12 or T12 t13 or T13 or t14 or T14 Code 128 sets A B and C can be individually selected Set A shows characters Hex 00 to 5F Set B includes characters Hex 20 to 7F Set C includes the pairs 00 to 99 Switching is allowed between the code sets by sending A B or C FNC 1 2 3 and 4 are produced with 1 2 3 and 4 The SHIFT code S allows temporary switching for one character only from s
51. bleshooting 95 Identifying your problem assii A aAA AEE R 43 TES T2 E Sd anzHD 2 95 Error messages in the Status Monitor 0 cccccccceeccccceeeeecceceeeeeeeeeeeeeeeaaeeenseaaaaaeeeseeaceceeseeeaeeeeeseeeaaeenenees 96 Paper handing si22 vvuciacacsveseacaces putecdavvvauducaceuspeddcadeeveeddaden veukaccenppendcacen veces denvystaddaenvioedcacesepeccacuyveddecanensas 98 Paper jams and how to clear hemise eoin pedir redraw 2 adra yota e 100 improving The Print QUALILY ickecaw ccechecnseadieestanedledesannad eeanaatand Gea ssand daduantadcececsabetd ddaetanhddeeandennadduawsanedcenanas 107 Solving print problems iiss onsinnig aia aaa a a aa E aa aaa iaia naa 114 Network problems HL 2250DN HL 2270DW on ss eee ee ee eee eee 115 Other problem connut a a iadaa aiaa dated e aaa aeaa 115 For Macintosh with USB iaaiiai tincnt ra adtdddvsaananid cdlenautd censaswanaddaegaauedddeandeadadeeann 115 A Appendix 116 Machine Specifications cccceccececeeeccee cee eeeeeeeee cece tnr An ASSAN SEENE eee seceaaaaaaaeeeeeeeeeeeeeeseeeccsiceeseeeeeeeseeseees 116 ENJIN E nnar T cha deeay be daneewed cans E ceded di lades vidas dees da dadeesteatedeedtieas 116 COMMONS TT 117 ie TTT 118 Control panel sss eee eee 118 Paper handling avta ts eeceeecdeaceeetice a eet naedetn eben dha deaedeae hades wtdaheeev dd dakideewa ages A 118 Media Specifications e eee eee eee 119 SOU PUN aaa Seva oa sss eden ce ech ea AAE A A A AE AAA EE A E uaeeeeale 119 Dimensio
52. brother User s Gui Safety and Legal Basic User s Guide Orother Safety and Legal HL 2230 HL 2240 HL 2240D HL 2242D HL 2250DN HL 2270DW Please read this booklet before attempting to operate the product or before attempting any maintenance Failure to follow these instructions may result in an increased risk of fire electrical shock burns or suffocation Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold typeface identifies specific button on the product s control panel on the computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier Text in the Courier New font New identifies messages on the LCD of the product A WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries A CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality Version 0 UK IRE Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Electrical Hazard icons alert you to possible electric
53. cause a jam DO NOT insert a labels sheet that has previously been used or is missing any labels If you put any Media paper envelope and so on in the manual feed slot before the machine is in the Ready mode the media may be ejected without being printed on 17 Printing Methods 6 Choose the following from each drop down list menu of the printer driver E Paper Size Envelopes Com 10 DL C5 Monarch DL Long Edge Customized paper size 1 T You can define your original paper size by choosing User Defined in Windows printer driver or Manage Custom Sizes in Macintosh printer drivers Label A4 Letter E Media Type Envelopes Env Thin Env Thick Label E Paper Source Manual a Note e When you use Envelope 10 choose Com 10 for the Paper Size s For other envelopes that are not listed in the printer driver such as Envelope 9 or Envelope C6 choose User Defined for Windows printer driver or Manage Custom Sizes for Macintosh printer driver For more information on envelope sizes see Paper size on page 123 Send the print data to the machine G After the printed page comes out of the machine put in the next full sheet of labels or envelope as shown in Step Repeat for each page that you want to print lt For printing envelopes only gt When you have finished printing reset the two green levers that were pulled down in step back to their original positions 18 Printing Methods Note s
54. ch is off e The machine is in an error mode s The machine is in a network shared environment s The cable is not connected to the machine correctly Status Monitor This reports the machine status any errors that may happen with the machine when printing If you would like to turn the status monitor on follow these steps Click the Start button All Programs 1 Brother your machine e g Brother HL 2270DW and then Status Monitor T Programs for Windows 2000 users 38 Driver and Software Features in the printer driver for Macintosh This machine supports Mac OS X 10 4 11 10 5 x and 10 6 x a Note The screens in this section are based on Mac OS X 10 5 x The screens on your Macintosh will vary depending on your operating system Choosing page setup options i From an application such as Apple TextEdit click File then Page Setup Make sure HL XXXX where XXXX is your model name is chosen in the Format for pop up menu You can change the settings for Paper Size Orientation and Scale then click OK Settings Page Attributes 21 Format for Any Printer e Paper Size A4 20 99 by 29 70 cm Orientation Ts Scale C RD From an application such as Apple TextEdit click File then Print to start printing E For Mac OS X 10 4 11 Printer Brother HL 2270DW series LZ Presets Standard BR d Copies amp Pages HJ Copies 1 7 Collated Pages AI
55. chine memory Cancel the print job if you want to delete the remaining data in the machine memory See Go button on page 60 E Reduce the complexity of your document or select a lower print resolution B HL 2250DN HL 2270DW only Change the following settings in the supplied Windows driver and try again The best combination of these settings will vary depending on your document Graphics s TrueType mode l e Use Printer TrueType Fonts T Choose the Basic tab choose Manual in Print Settings and then click Manual Settings The headers or footers appear when the document displays on the screen but they do not show up when it is printed E Adjust the top and bottom margins of your document 114 Troubleshooting Network problems HL 2250DN HL 2270DW only For problems concerning using your machine on a Network see the Network User s Guide The latest Network User s Guide in PDF format is available by accessing the Brother Solutions Center http solutions brother com Other problems For Macintosh with USB Problem Recommendation The machine does not appear Make sure that the machine is turned on in Print Setup Utility Mac OS X 10 4 11 or Print amp Fax in System Preferences Mac OS E Make sure that the USB interface cable is connected directly to the Macintosh and that it is connected to the USB port of the machine X 10 5 x and 10 6 x E Make sure the
56. d character unit line block drawing and box drawing n u0 or U0 mm preset n ul or U1 1 10 n u2 or U2 1 100 n u3 or U3 1 12 n u4 or U4 1 120 n ud or U5 1 10 mm n u6 or U6 1 300 n u or U7 1 720 This parameter shows the measurement units of X axis offset Y axis offset and bar code height Bar code expanded character line block drawing and box drawing offset in X axis n xnnn or Xnnn This parameter shows the offset from the left margin in the u or U specified unit Bar code amp expanded character offset in Y axis n ynnn or Ynnn This parameter shows the downward offset from the current print position in the u or U specified unit 130 Appendix Bar code expanded character line block drawing and box drawing height n hnnn Hnnn dnnn or Dnnn 1 EAN13 EAN8 UPC A ISBN EAN13 EAN8 UPC A ISBN UPC E 22 mm 2 UPC E 18 mm 3 Others 12 mm Expanded characters gt 2 2 mm preset Line block drawing and box drawing gt 1 dot This parameter shows the height of bar codes or expanded characters as shown above It can start with h H d or D The height of bar codes is shown in the u or U specified unit The default setting of the bar code height 12 mm 18 mm or 22 mm is determined by the bar code m
57. djustment E Error Message Printout E Improve Print Output E Skip Blank Page Use Reprint The machine keeps the last print job sent to it in memory You can reprint the last job without sending the data again from your computer For more information about the Reprint function see Go button on page 60 E Note If you want to prevent other people from printing your data using the reprint function uncheck the Use Reprint check box Sleep Time When the machine does not receive data for a certain period of time it enters sleep mode In sleep mode the machine acts as though it were turned off When you choose Printer Default the timeout setting will be reset to the specific time set at the factory this can be altered in the driver Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of your machine use While the machine is in sleep mode the Ready LED is dimmed but the machine can still receive data Receiving a print file or document or pressing Go will automatically wake up the machine to start printing Macro HL 2250DN HL 2270DW only You can save a page of a document as a macro to machine memory You can also execute the saved macro you can use the saved macro as an overlay on any documents This will save time and increase printing speed for often used information such as forms company logos letterhead formats or invoices Density Adjustment Increase or decrease the
58. down until all the LEDs light up and then the Ready LED turns off Release Go Make sure that all the LEDs turn off Press Go eight times Make sure that all the LEDs light up to indicate the machine has been reset to its factory default settings except the network settings The machine will restart 64 Control Panel Settings Reset This operation will reset all the machine settings back to the settings that were set at the factory Turn off the machine Make sure that the front cover is closed and the power cord is plugged in Hold down Go as you turn on the power switch Keep Go pressed down until all the LEDs light up and then the Ready LED turns off Release Go Make sure that all the LEDs turn off Press Go ten times The machine will automatically restart 65 Routine Maintenance You will need to clean the machine regularly and replace the consumable items Replacing consumable items The machine will indicate when it is time to replace the consumable items See LEDs Light Emitting Diodes on page 53 Consumables Toner cartridge Drum unit See Toner cartridge on page 70 Model Name TN 2210 TN 2220 See Drum unit on page 76 Model Name DR 2200 66 Routine Maintenance Before replacing the consumable items Please read the following instructions before replacing the consumable items DO NOT puta toner cartridge into a fire It could explode resulting in injuries
59. e Paper Size you are using Orientation Orientation selects the position of how your document will be printed Portrait or Landscape Portrait Landscape Copies The copies selection sets the number of copies that will be printed E Collate With the Collate check box selected one complete copy of your document will be printed and then will be repeated for the number of copies you selected If the Collate check box is not selected then each page will be printed for all the copies selected before the next page of the document is printed Collate checked Collate non checked 3 3 3 1 2 3 2 1 2 3 1 1 1 1 2 3 ro no 26 Driver and Software Media Type You can use the following types of media in your machine For the best print quality select the type of media that you wish to use Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Envelopes Env Thick Env Thin Recycled Paper Label a Note s When using ordinary plain paper 75 to 105 g m 20 to 28 Ib choose Plain Paper When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper For bond paper choose Bond Paper e When you use envelopes choose Envelopes If the toner is not fixed to the envelope correctly when Envelopes has been selected choose Env Th
60. e Use Reprint on page 32 E Enable or Disable the wireless network If you want to switch the wireless network to enabled disabled disabled is the default hold down Go for 10 seconds in the Ready mode Then release Go when the machine prints a Network Configuration page that indicates the current network settings For more information see Chapter 5 of the Network User s Guide 60 Control Panel Print a test page You can use Go or the printer driver to print a test page Using the Go button Turn off the machine 2 Make sure that the front cover is closed and the power cord is plugged in Hold down Go as you turn on the power switch Keep Go pressed down until the Toner Drum and Error LEDs light up Release Go Make sure that the Toner Drum and Error LEDs are off 4 Press Go again The machine will print a test page Using the printer driver If you are using the Windows printer driver click the Print Test Page button in the General tab of the printer driver Brother HL 2270DW series Properties General Sharing Ports Advanced Color Management Tray Settings L no Sa Brother HL 2270DW series Location Comment HL 2270DW LAN Model Brother HL 2270D W series Features Color No Paper available Double sided Yes Staple No Speed 26 ppm Maximum resolution 1200 dpi Printing Preferences Print Test Page 61 Control Panel Print a Pr
61. e paper automatically gt Booklet Manual The machine prints all the even numbered sides first Then the printer driver will stop and show the instructions required to re install the paper When you click OK the odd numbered sides will be printed When you choose Booklet or Booklet Manual the Duplex Settings button becomes available to choose You can set following settings in the Duplex Settings dialog box gt Duplex Type There are two types of duplex binding direction available for each orientation Portrait Landscape Left Binding Right Binding Top Binding Bottom Binding gt Booklet Printing Method When Divide into Sets is selected This option allows you to print the whole booklet into smaller individual booklet sets it still allows you to fold at the center of the smaller individual booklet sets without having to change the order of the page number You can specify the number of sheets in each smaller booklet set from 1 to 15 This option can help when folding the printed booklet that has a large number of pages gt Binding Offset When you check Binding Offset you can also specify the offset for binding in inches or millimeters Paper Source You can choose Auto Select Tray1 Manual and specify separate trays for printing the first page and for printing from the second page onwards 29 Driver and Software Advanced tab Z Brother HL 2270DW series Printing Preferences PR brother HL
62. e remaining data in the machine memory Cancel the print job if you want to delete the remaining data in the machine memory See Go button on page 60 E f this does not clear the error reduce the complexity of your document or lower the print resolution E HL 2250DN HL 2270DW only Change the following settings in the supplied Windows driver and try again The best combination of these settings will vary depending on your document Graphics TrueType mode 1 e Use Printer TrueType Fonts 1 1 Choose the Basic tab choose Manual in Print Settings and then click the Manual Settings REPLACE DRUM E Replace the drum unit with a new one See Replacing the drum unit on page 78 REPLACE TONER See Replacing the toner cartridge on page 71 Service call error E Check the LED indication to identify the error See Service call indications on page 58 SIZE ERROR DX 1 Choose a paper size which is supported by the duplex tray See Type and size of paper on page 4 TONER ENDED E Replace the toner cartridge with a new one See Replacing the toner cartridge on page 71 TONER LOW E Buy anew toner cartridge and have it ready for when the REPLACE TONER status is indicated 1 This message is for HL 2240D HL 2242D HL 2250DN HL 2270DW only 97 Troubleshooting Paper handling First make sure that you are using paper that meets Brother s recommended paper specifications
63. e that is curled or warped 1 1 A curl of 2 mm 0 08 in or greater may cause jams to occur e that is coated or has a chemical finish e that is damaged creased or folded e that exceeds the recommended weight specification in this guide e with tabs and staples e with letterheads using low temperature dyes or thermography e that is multipart or carbonless e that is designed for inkjet printing If you use any of the types of paper listed above they may damage your machine This damage is not covered under any Brother warranty or service agreement Printing Methods Envelopes Most envelopes designed for laser printers will be suitable for your machine However some envelopes may have feed and print quality problems because of the way they have been made A suitable envelope should have edges with straight well creased folds and the leading edge should not be thicker than two sheets of paper The envelope should lie flat and not be of baggy or flimsy construction You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine We recommend that you print a test envelope to make sure the print results are what you want Types of envelopes to avoid IMPORTANT DO NOT use envelopes that are damaged curled wrinkled irregularly shaped extremely shiny or textured envelopes with clasps staples snaps tie strings self adhesive components windows holes cutouts
64. ely hot To prevent injury DO NOT touch the shaded parts shown in the illustration when you open the front or back cover back output tray S Ran L Ana a S Inside the product Inside the product Front View Back View IMPORTANT DO NOT remove or damage the caution labels located on or in the product Important safety instructions A O N Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall socket before cleaning inside of the product DO NOT use liquid or aerosol cleaners Use a dry lint free soft cloth for cleaning DO NOT place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the casing at the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless adequate ventilation is provided This product is equipped with a 3 wire grounded plug This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the
65. emark of The Open Group in the United States and other countries Intel Intel Core and Pentium are trademarks of Intel Corporation in the U S and other countries AMD is a trademark of Advanced Micro Devices Inc PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Wi Fi and Wi Fi Alliance are registered trademarks of the Wi Fi Alliance AOSS is a trademark of Buffalo Inc Each company whose software titles is mentioned in this manual has a Software License Agreement specific to its proprietary programs Any trade names and product names of companies appearing on Brother products related documents and any other materials are all trademarks or registered trademarks of those respective companies 10 Open Source Licensing Remarks This product includes open source software Please see Open Source Licensing Remarks and Copyright information on the supplied CD ROM For Windows X License txt where X is your drive letter For Macintosh Double click the CD ROM icon on your desktop Then double click the Utilities icon License rtf will appear Copyright and License 2010 Brother Industries Ltd This product includes software developed by the following vendors 1983 1998 PACIFIC SOFTWORKS INC 2010 Devicescape Software Inc This product includes the KASAGO TCP IP software developed by ZUKEN ELMIC Inc 11
66. er completely This product should be connected to an AC power source within the range indicated on the rating label DO NOT connect it to a DC power source or inverter If you are not sure contact a qualified electrician Plastic bags are used in the packing of your product and drum unit Plastic bags are not toys To avoid the danger of suffocation keep these bags away from babies and children and dispose of them properly DO NOT use flammable substances near the product DO NOT use any type of spray to clean the inside or outside of the product Doing this may cause a fire or electrical shock See Routine Maintenance in the User s Guide for how to clean the product DO NOT use a vacuum cleaner to clean up scattered toner Doing this might cause the toner dust to ignite inside the vacuum cleaner potentially starting a fire Please carefully clean the toner dust with a dry lint free soft cloth and dispose of it according to local regulations Be careful not to inhale toner To reduce the risk of fire electric shock and injury to people note the following e DO NOT use this product near appliances that use water a swimming pool or in a wet basement e DO NOT use the product during an electrical storm there is the remote possibility of an electrical shock s DO NOT use this product in the vicinity of a gas leak A CAUTION A HOT SURFACE After you have just used the product some internal parts will be extrem
67. er when connected to a network How to use Web Based Management Web browser To use Web Based Management Web browser follow the steps below a Note We recommend Microsoft Internet Explorer 6 0 or greater or Firefox 3 0 or greater for Windows and Safari 3 0 or greater for Macintosh Please also make sure that JavaScript and cookies are always enabled in whichever browser you use To use a Web browser you will need to know the IP address of the print server Start your Web browser Type http printer_ip_address into your browser Where printer ip address is the IP address or the node name E For example http 192 168 1 2 if the machine s IP address is 192 168 1 2 e Note s If you have edited the hosts file on your computer or are using a Domain Name System you can also enter the DNS name of the print server For Windows users as the print server supports TCP IP and NetBIOS you can also enter the NetBIOS name of the print server The NetBIOS name can be seen on the printer settings page The NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as BRNXXXXXXXXXXXX for a wired network or BRWXxxxxxxxxxxx for a wireless network e For Macintosh users you can also have easy access to Web Based Management by clicking the machine icon on Status Monitor screen Click Printer Settings Enter a user name and a password Note The login name
68. er Size A4 B 20 99 by 29 70 cm Orientation ls Cover Page lt Print Cover Page e None O Before document O After document Reena 10fl Geshe Cover Page Type standard Billing Info POFW Cancel Print E Print Cover Page If you want to add a cover page to your document use this function E Cover Page Type Choose a template for the cover page E Billing Info If you want to add the billing information to the cover page enter text in the Billing Info box Printer Brother HL 2270DW series aA Presets Standard Ta Copies 1 RS Collated Two Sided Pages AJ QOFrom 1 to 1 Paper Size A4 Z 20 99 by 29 70 cm Orientation E 5 Layout Rd Pages per Sheet 1 EE s lofl L E KE Border None B Two Sided Off EJ l Reverse Page Orientation T L POFW Cancel Print E Pages per Sheet Choose how many pages will appear on each side of the paper E Layout Direction When you specify the pages per sheet you can also specify the direction of the layout 41 Driver and Software Border If you want to add a border use this function E Two Sided See Automatic Duplex Printing HL 2240D HL 2242D HL 2250DN HL 2270DW only on page 48 E Reverse Page Orientation Mac OS X 10 5 x and 10 6 x only Check Reverse Page Orientation to reverse the data from up to down E Flip Horizontally Mac OS X 10 6 x only Check Flip
69. er Size You can use all the paper sizes specified for the tray you are using E Media Type You can use all the media types specified for the tray you are using except media that has a specified print side such as envelopes and labels E Paper Source Tray 1 Manual E Duplex Booklet Duplex Manual E Duplex Type in Duplex Settings There are four options for each orientation See Duplex Booklet on page 28 E Binding Offset in Duplex Settings You can specify the offset for binding See Duplex Booklet on page 28 For any other settings see Driver and Software in Chapter 2 Send the print data to the machine The machine will print all the even numbered pages on one side of the paper first Then the Windows driver instructs you with a pop up message to reinsert the paper to print the odd numbered pages a Note Before reinserting the paper straighten it well or you may get a paper jam Very thin or thick paper is not recommended 22 Driver and Software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular machine needs Typically this format is page description language PDL The printer drivers for the supported versions of Windows and Macintosh are on the CD ROM we have supplied or on the Brother Solutions Center at http solutions brother com Install the drivers by following the Quick Setup Guide The latest printer driv
70. er can be downloaded from the Brother Solutions Center at http solutions brother com If you want to uninstall the printer driver see Uninstalling the printer driver on page 51 For Windows Windows printer driver For Macintosh E Macintosh printer driver For Linux 1 2 B CUPS printer driver E LPD LPRng printer driver 1 Download the printer driver for Linux from http solutions brother com or a link on the supplied CD ROM 2 Depending on Linux distributions the driver may not be available a Note e For more information about Linux printer driver visit us at http solutions brother com e The printer driver for Linux may be released after the initial release of this product 23 Driver and Software You can change the following printer settings when you print from your computer 1 2 E Paper Size E Orientation E Copies E Media Type E Resolution E Print Settings E Multiple Page E Duplex Booklet E Paper Source E Scaling E Reverse Print Use Watermark Header Footer Print 1 E Toner Save Mode Administrator m Use Reprint 1 E Sleep Time m Macro 2 E Density Adjustment 1 Error Message Printout 1 E Improve Print Output E Skip Blank Page E Print Profiles 1 These settings are not available with the Macintosh printer driver These settings are not available with the HL 2230 HL 2240 HL 2240D and HL 2242D 24 Driver and Software Features in t
71. erators water or chemicals A CAUTION Avoid placing your product in a high traffic area DO NOT put the product where the ventilation hole of the product is blocked Keep a gap of roughly 100 mm between the ventilation hole and the wall N DO NOT connect your product to electrical sockets controlled by wall switches or automatic timers or to the same circuit as large appliances that might disrupt the power supply Disruption of power can delete information from the product s memory Avoid interference sources such as other cordless telephone systems or speakers Make sure cables leading to the product do not constitute a trip hazard To use the product safely Please keep these instructions for later reference and read them before attempting any maintenance Please keep these instructions safe for later reference and read them before attempting any user maintenance L WARNING AN There are high voltage electrodes inside the product Before you clean the inside of the product make sure you have unplugged the power cord from the electrical socket Doing this will prevent an electrical shock AN DO NOT handle the plug with wet hands Doing this might cause an electrical shock Always make sure the plug is fully inserted This product must be installed near an electrical socket that is easily accessible In case of an emergency you must unplug the power cord from the electrical socket to shut off the pow
72. eserved Control Panel Print Fonts HL 2250DN HL 2270DW only You can print a list of the internal fonts using the control panel button or printer driver Using the Go button Turn off the machine 2 Make sure that the front cover is closed and the power cord is plugged in Hold down Go as you turn on the power switch Keep Go pressed down until the Toner Drum and Error LEDs light up Release Go Make sure that the Toner Drum and Error LEDs are off 4 Press Go twice The machine will print a list of the internal fonts Using the printer driver If you are using the Brother s Windows printer driver you can print a list of the internal fonts by clicking the Print Fonts button in the Support dialog Support Printer Driver Version 0 04 8 Dec 2009 Bartas Brother Solutions Center Solutions Center Connect directly to the Brother Solutions Center Web site http solutions brother com for up to date information on device drivers user guides white papers and other documentation available for your Brother product For best quality results use Brother original supplies Visit our website for further information Original Supplies Website Brother CreativeCenter BROTHER amp CREATIVECENTER free and easy on line solution to create and print professional photo projects This user friendly application allows you to create greeting cards calendars brochures and other creative projec
73. et A to set B and vice versa The character can be encoded by sending it twice E When ISBN EAN is selected with the parameter t130 or T130 The same rules apply as for t5 or T5 E When ISBN UPC E is selected with the parameter t131 or T131 The same rules apply as for t or TO 132 Appendix E When EAN 128 set A set B or set C is selected with the parameter t132 or T132 t133 or T133 or t134 or T134 The same rules apply as for t12 or T12 t13 or T13 or t14 or T14 Box drawing ESC i E ore E or e is a terminator Line block drawing ESC i V or v V or v is a terminator Expanded character data start n or L Data that follows I or L is read as expanded character data or labeling data Expanded character data must end with the code 5CH which also ends this command 133 Appendix Table of Code EAN 128 set C Code EAN 128 set C describes an original command The correspondence table is as follows No Code 128 Set C Input command Hes sc aa aia Hex po 00 NUL 0x00 52 0x34 53 0x35 54 0x36 55 0x37 56 0x38 57 0x39 6 06 acK oxo 58 Ox3a 59 8 08 BS 0x08 9f 09 HT 0x09 61 62 Ox3e 63 Ox3f eal ea 0x40_ 65 65 CAA se 66 B 0x42 67 s9 69 E 0x45 z0 7
74. ets our specifications Rough surfaced paper or thick print media may cause this problem See Acceptable paper and other print media on page 3 E Make sure that the media type setting in the driver matches the type of paper you are using See Acceptable paper and other print media on page 3 E Choose Reduce Ghosting mode in the printer driver See Improve Print Output in Other Print Options on page 32 For Windows or Print Settings on page 43 For Macintosh E Put in a new toner cartridge See Replacing the toner cartridge on page 71 E Put in a new drum unit See Replacing the drum unit on page 78 E The fuser unit may be contaminated Call your Brother dealer or Brother Customer Service Toner specks E Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other print media on page 3 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 78 E The fuser unit may be contaminated Call Brother Customer Service Hollow print Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 3 E Choose Thick Paper mode in the printer driver or use thinner paper than what you are now using E Check the machine s environment Conditions such as high humidity can cause hollow print See Safety and Legal booklet E The drum unit may be damaged Put
75. feed slot the machine will stop the Drum Cleaning process and print the print job 88 Routine Maintenance G When the machine has finished cleaning it returns to the Ready mode Repeat steps to two more times using a new blank sheet of paper each time Upon completion please discard the used paper If the problem is not solved yet follow the steps below Turn off the machine s power switch Disconnect all the cables and then unplug the power cord from the AC power outlet Leave the machine turned off for at least 10 minutes to cool down Open the front cover 89 Routine Maintenance IMPORTANT gt We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration je hn AX GEL A 90 Routine Maintenance Put the print sample in front of the drum unit and find the exact position of the poor print When you have found the mark on the drum that matches the print sample wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off 91 Routine Maintenance IMPORTANT DO NOT clean the surface of the photosensitive drum with a sharp object Put the toner cartridge back into the drum uni
76. for the Administrator is admin case sensitive and the default password is access Click OK G Choose the HP LaserJet tab and click Font Setup Choose a symbol set you want to use from the Symbol Set list box 125 Appendix Symbol and character sets list OCR symbol sets When you choose the OCR A or OCR B font the matching symbol set is always used OCR A 00 OCR B 10 HP LaserJet mode ABICOMP Brazil Portugal 13P Desktop 7J Hebrew7 OH HP Spanish 1S ISO8859 7 Latin Greek 12N ISO Latin2 2N ISO Latin6 6N ISO10 Swedish 3S IS014 JIS ASCII OK ISO16 Portuguese 4S ISO2 IRV 2U ISO25 French OF ISO57 Chinese 2K ISO60 Norwegian 0D ISO69 French 1F ISO85 Spanish 6S Math 8 8M MS Publishing 6J OCR B 10 PC 775 26U PC 8 Bulgarian 13R PC 8 Greek Alternate 437G 14G PC 8 PC Nova 27Q PC 850 12U PC 852 17U PC 855 Cyrillic 10R PC 858 Multilingual Euro 13U PC 861 Iceland 21U PC 865 Nordic 25U ABICOMP International 14P Greek8 8G HP German 0G ISO8859 5 Latin Cyrillic 10N ISO Latin ON ISO Latin5 5N ISO8859 15 Latin9 9N ISO011 Swedish 0S 1SO15 Italian 01 ISO17 Spanish 2S ISO21 German 1G ISO4 UK 1E ISO6 ASCII OU ISO61 Norwegian2 1D ISO84 Portuguese 5S Legal 1U MC Text 12J OCR A 00 PC 1004 9J PC 8 10U PC 8 D N 11U PC 8 Latin Greek 12G PC 8 Turk
77. g letterhead paper If the problems remains switch the Anti Curl Levers as follows Open the back cover 2 Lift the lever 1 and slide the two gray levers 2 in the direction of the arrow 113 Troubleshooting Solving print problems Problem Recommendation The machine prints unexpectedly or it prints garbage data E Make sure that the printer cable is not too long We recommend that you use a USB cable that is no longer than 2 meters 6 5 feet E Make sure that the printer cable is not damaged or broken E f you are using an interface switching device remove it Connect your computer directly to your machine and then try again E Make sure that you have chosen the correct printer driver with Set as Default Printer E Make sure that the machine is not connected to the same port that is also connected to a storage device or scanner Remove all other devices and connect the machine to the port only The machine cannot print full pages of a document An error message MEMORY FULL appears E Press Go to print the remaining data in the machine s memory Cancel the print job if you want to delete the remaining data in the machine memory See Go button on page 60 E Reduce the complexity of your document or reduce the print resolution The machine cannot print full pages of a document An error message PRINT OVERRUN appears E Press Go to print the remaining data in the ma
78. he printer driver for Windows For more information see the Help text in the printer driver a Note The screens in this section are from Windows XP The screens on your computer will vary depending on your operating system e You can access the Printing Preferences dialog box by clicking Printing Preferences in the General tab of the Printer Properties dialog box Basic tab You can also change settings by clicking the illustration on the left side of the Basic tab Brother HL 2270DW series Printing Preferences Se brother HL 2270Dw Brother SolutionsCenter Basic Advanced Print Profiles Paper Size Ad Orientation Portrait O Landscape Copies 1 l F Media Type Plain Paper Resolution 600 dpi Paper Size Ad Print Settings Graphics 210 x 297 mm 8 3 x 11 7 in Media Type Plain Paper Copies 1 Multiple Page Normal Resolution 600 dpi Duplex Booklet Paper Source First Page Auto Select Other Pages Same as First Page Support 0 Choose Paper Size Orientation Copies Media Type Resolution and Print Settings 1 Choose Multiple Page and Duplex Booklet setting 2 amp Choose Paper Source 3 4 Click OK to apply your chosen settings To return to the default settings click Default then OK 25 Driver and Software Note This area 4 shows the current settings Paper Size From the drop down box choose th
79. hen Printers for Windows 2000 users You can define the paper size for each paper tray and auto detect the serial number in the Tray Settings tab as follows Brother HL 2270DW series Properties Paper Source Setting Serial No Source Paper Size Tray undefined Auto Detect Manual undefined Paper Size undefined X Update Default Source Auto Select z Default E Paper Source Setting 1 This feature identifies the paper size defined for each paper tray s Paper Size This setting allows you to define which paper size is used for the tray and manual feed slot Highlight the paper source you want to define and then choose the paper size from the drop down list Click Update to apply the setting to the tray Default Source This setting allows you to choose the default paper source that your document will be printed from Choose the Default Source from the drop down list and click Update to save your setting The Auto Select setting will automatically pull paper from any paper source tray or manual feed slot that has a defined paper size that matches your document 37 Driver and Software E Serial No 2 By clicking Auto Detect the printer driver will query the machine and display its serial number If it fails to receive the information the screen will display i E Note The Auto Detect function is not available under the following machine conditions e The machine s power swit
80. her com For Brother Accessories amp Supplies In USA http Awww brothermall com In Canada http www brother ca 137 Appendix for USA and Canada Ordering supplies For best quality results use only genuine Brother supplies which are available at most Brother retailers If you cannot find the supplies you need and you have a Visa MasterCard Discover or American Express credit card you can order supplies directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase Note In Canada only Visa and MasterCard are accepted In USA 1 877 552 MALL 1 877 552 6255 1 800 947 1445 fax http Awww brothermall com In Canada 1 877 BROTHER http Awww brother ca Description Item Toner Cartridges TN 420 Standard prints approx 1 200 pages 1 TN 450 High Yield prints approx 2 600 pages Drum Unit DR 420 Approx cartridge yield is declared in accordance with ISO IEC 19752 138 Index A Accessories and supplies USA Canada 138 Apple Macintosh sse eee eee 39 115 B Bar code control commands sees sese eee 128 Brother Numbers USA Canada 005 136 137 C CARTRIDGE ERROR arcaei indah arada 55 Cleaning sernpri aiiai 82 Computer requirements sse eee eee ee eee 121 Consumable iteMS sese eee eee 66 Ie sis hea 53 118 Corona Wire ee 74 84 85
81. ick If the envelope is crumpled when Envelopes has been selected choose Env Thin Resolution You can choose the resolution as follows S 300 dpi m 600 dpi HQ 1200 Print Settings You can manually change the print setting E Graphics This is the best mode for printing documents that contain graphics E Text This is the best mode for printing text documents E Manual You can change the settings manually by choosing Manual and clicking the Manual Settings button You can set brightness contrast and other settings Multiple Page The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on one sheet of paper or can enlarge the image size for printing one page on multiple sheets of paper E Page Order When N in 1 option is selected the page order can be selected from the drop down list E Border Line When printing multiple pages onto one sheet with the Multiple Page feature you can choose to have a solid border dash border or no border around each page on the sheet 27 Driver and Software E Print cut out line When 1 in NxN pages option is selected the Print cut out line option can be selected This option allows you to print a faint cut out line around the printable area Duplex Booklet When you want to print a booklet or do duplex printing use this function E None Disable duplex printing E Duplex Duplex Manual When you want to do duplex printing use these opt
82. igh temperatures may cause this print quality problem E If the problem is not solved after printing a few pages put in a new drum unit See Replacing the drum unit on page 78 109 Troubleshooting Examples of poor print quality Recommendation White Spots on black text and graphics at 94 mm 3 71 in intervals X 94 mm 3 71 in X 94 mm 3 71 in Black Spots at 94 mm 3 71 in intervals E f the problem is not solved after printing a few pages the drum unit may have foreign material such as glue from a label stuck on the drum Clean the drum unit See Cleaning the drum unit on page 86 E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 78 ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page E The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 78 E The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge on page 71 E Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 3 E f you use label sheets for laser printers the glue from the sheets may sometimes stick to the OPC drum surface Clean the drum unit See Cleaning the drum unit on page 86 Do not use paper that has clips or staples because they will scratch the surface of the drum E f the unpacked
83. important characteristics of the paper This can change greatly depending on the storage environment although usually paper contains about 5 water by weight Because paper often absorbs water the amount of water can sometimes be about 10 in a high humidity environment When the amount of water increases the characteristics of the paper changes greatly The fixing of the toner may become worse For storage of the paper and during use we recommend that the humidity of the surrounding environment be between 50 and 60 Rough estimate of basis weight gim Ib Bond Index 60 16 64 17 75 20 90 24 105 28 120 32 135 36 163 43 90 Paper size Paper size mm in Letter 8 5 x 11 in Legal 8 5 x 14 in Executive 7 25 x 10 5 in A4 210 x 297 mm A5 148 x 210 mm A5 Long Edge 210 x 148 mm A6 105 x 148 mm Envelope Monarch 3 875 x 7 5 in Envelope Com 10 4 12 x 9 5 in Envelope DL 110 x 220 mm Envelope C5 162 x 229 mm B5 JIS 182 x 257 mm 123 Appendix Paper size mm in B5 ISO 176 x 250 mm B6 ISO 125 x 176 mm Folio 8 5 x 13 in Post Card 100 x 148 mm Envelope DL L 220 x 110 mm 3x5 3x 5in 124 Appendix Symbol and character sets HL 2250DN HL 2270DW only For the HP LaserJet emulation modes you can choose the symbol and character sets using Web Based Management Web brows
84. inter Settings page You can print the current settings using the control panel button or printer driver Using the Go button Make sure that the front cover is closed and the power cord is plugged in 2 Turn on the machine and wait until the machine is in the Ready mode R Press Go three times within 2 seconds The machine will print the current printer settings page Using the printer driver If you are using the Windows printer driver you can print the current printer settings page by clicking the Print Settings button in the Support dialog Support Printer Driver Version 0 04 8 Dec 2009 Brother Brother Solutions Center Solutions Center Connect directly to the Brother Solutions Center Web site http solutions brother com for up to date information on device drivers user guides white papers and other documentation available for your Brother product For best quality results use Brother original supplies Visit our website for further information Original Supplies Website Brother CreativeCenter BROTHER amp CREATIVECENTER free and easy on line solution to create and print professional photo projects This user friendly application allows you to create greeting cards calendars brochures and other creative projects for the home or business usage featuring your own photos and personal notes Sheck Setting C Ensas T 1993 2010 Brother Industries Ltd About J Print Fonts All Rights R
85. ions Duplex HL 2240D HL 2242D HL 2250DN HL 2270DW only The machine prints on both sides of the paper automatically e Duplex Manual The machine prints all the even numbered pages first Then the printer driver will stop and show the instructions required to re install the paper When you click OK the odd numbered pages will be printed When you choose Duplex or Duplex Manual the Duplex Settings button becomes available to choose You can set following settings in the Duplex Settings dialog box gt Duplex Type There are four types of duplex binding direction available for each orientation Portrait Long Edge Left Long Edge Right Short Edge Top Short Edge Bottom i ie F 2 OG 3 a 3 S 3 ee Landscape Long Edge Top Long Edge Bottom Short Edge Left Short Edge Right L iF SS e 2 G Sete S 273 32 i L 1t gt Binding Offset When you check Binding Offset you can also specify the offset for binding in inches or millimeters 28 Driver and Software E Booklet Booklet Manual Use this option to print a document in booklet format using duplex printing it will arrange the document according to the correct page number and allows you to fold at the center of the print output without having to change the order of the page number Booklet HL 2240D HL 2242D HL 2250DN HL 2270DW only The machine prints on both sides of th
86. ish 9T PC 851 Greece 10G PC 853 Latin3 Turkish 18U PC 857 Latin5 Turkish 16U PC 860 Portugal 20U PC 863 Canadian French 23U PC 866 Cyrillic 3R 126 Appendix HP LaserJet mode PC 869 Greece 11G PS Math 5M Roman 8U Roman Extension 0E Symbol 19M UKRAINIAN 14R Ventura Math 6M Windings 579R Windows Baltic 19L Windows Greek 9G Windows Latin2 9E Pi Font 15U PS Text 10J Romang 4U Russian GOST 12R Turkish8 8T Ventura Intl 13J Ventura US 14J Windows 3 0 9U Windows Cyrillic 9R Windows Latin1 19U Windows Latin5 5T 127 Appendix Quick reference for bar code control commands HL 2250DN HL 2270DW only The machine can print bar codes in the HP LaserJet emulation modes Print bar codes or expanded characters Code ESC i Dec 27 105 Hex 1B 69 Format ESCin n Creates bar codes or expanded characters according to the segment of parameters n n For more information about parameters see the following Definition of Parameters This command must end with the code 5CH Definition of parameters This bar code command can have the following parameters in the parameter segment n n As parameters are effective within the single command syntax ESC in n they do not apply in the bar code commands If certain parameters are not given they take the preset settings The last parameter must be the bar code data start b or B
87. lace the toner cartridge with a new one See REPLACE TONER on page 71 O Ready Toner CARTRIDGE ERROR O Drum The drum unit assembly is not installed correctly Take the drum unit out of the machine and put it back in O Error NO TONER Open the front cover install the toner cartridge See Toner cartridge on page 70 Ready REPLACE TONER Continue mode Toner The machine continues printing until the LED indicates TONER ENDED O Drum O Error O Ready TONER ENDED Toner Replace the toner cartridge with a new one See Replacing the toner cartridge on page 71 O Drum Error 55 Control Panel LEDs Machine Status O Toner viv Q Drum kd io O Error Ready DRUM END SOON The drum unit will need to be replaced soon We recommend that you get a new drum unit to replace the current one See Replacing the drum unit on page 78 The Drum LED will turn on for 2 seconds and off for 3 seconds REPLACE DRUM O Toner Replace the drum with a new one See Replacing the drum unit on page 78 Drum Error Ready NO PAPER T1 O Toner Put paper in the paper tray Then press Go See Printing on plain paper recycled paper bond paper thin paper or thick paper on page 10 O Drum MANUAL FEED Put paper in the manual feed slot See Printing on plain paper recycled paper bond Error paper thin paper or thick paper on page 10 or Printing on labels or envelopes O Re
88. leep mode reducing more power consumption than Sleep mode The machine acts as though it were turned off If the machine does not receive data for a certain length of time while it is in Sleep mode it enters Deep Sleep O Ready mode automatically Receiving data or pressing Go wakes up the machine from Deep Sleep mode to Ready mode HL 2270DW only If a wireless network is enabled the machine does not enter Deep Sleep mode To disable the wireless network see chapter 5 of the Network User s Guide READY O Toner The machine is ready to print PRINTING O Drum The machine is printing O Error O Ready WARMING UP O Toner The machine is warming up COOLING DOWN O Drum The machine is cooling down Wait for a few seconds until the inside of the machine has cooled down O Error RECEIVING DATA vi The machine is either receiving data from the computer or processing data in the Reaay memory 7s DATA REMAINING There is remaining print data in the machine memory If the Ready LED is flashing for a long time and nothing has printed press Go to print the remaining data in the memory 54 Control Panel LEDs Machine Status viv 0 Toner O Drum O Error Ready TONER LOW The toner cartridge will need to be replaced soon Buy a new toner cartridge and have it ready for when REPLACE TONER is indicated The Toner LED will turn on for 2 seconds and off for 3 seconds REPLACE TONER Stop mode Rep
89. lity results use Brother genuine supplies Visit our website for further information E CREATIVECENTER Brother CreativeCenter A free and easy on line solution to create and print professional photo projects This user friendly application allows you to create greeting cards calendars brochures and other creative projects for the home or business usage featuring your own photos and personal notes 2007 2010 Brother Industries Ltd All rights Reserved a The Brother Solutions Center http solutions brother com is a website offering information about your Brother product including FAQs Frequently Asked Questions User s Guides driver updates and tips for using your machine e Visit the Genuine Supplies website You can visit our website for original Brother supplies by clicking this button s Brother CreativeCenter You can visit our website for a free and easy online solution for business and home uses by clicking this button 46 Driver and Software Manual Duplex Printing E For Mac OS X 10 4 11 32 Select Paper Handling Choose Odd numbered pages and click Print Printer Brother HL 2270DW series 2 Presets Standard 21 Paper Handling R Page Order Automatic Print All Pages O Normal Odd numbered pages O Reverse O Even numbered pages Destination Paper Size O Use documents paper size A4 O Scale to fit paper size A4 v Scale down only L PDFv
90. m 6 01 mm 6 35 mm 6 01 mm 6 01 mm 6 01 mm 0 24 in 0 25 in 0 25 in 0 24 in 0 25 in 0 24 in 0 24 in 0 24 in Landscape 4 A4 Letter Legal B5 ISO Executive A5 A6 B6 ISO 1 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 2 5 0 mm 5 08 mm 5 08 mm 5 0 mm 5 08 mm 5 0 mm 5 0 mm 5 0 mm 0 19 in 0 2 in 0 2 in 0 19 in 0 2 in 0 19 in 0 19 in 0 19 in 3 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 4 23 mm 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 0 16 in 4 5 0 mm 5 08 mm 5 08 mm 5 0 mm 5 08 mm 5 0 mm 5 0 mm 5 0 mm 0 19 in 0 2 in 0 2 in 0 19 in 0 2 in 0 19 in 0 19 in 0 19 in Printing Methods Printing methods Printing on plain paper recycled paper bond paper thin paper or thick paper Printing from the paper tray plain paper recycled paper and thin paper only For the recommended paper to use see Type and size of paper on page 4 Pull the paper tray completely out of the machine While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots Printing Methods Note For Legal or Folio size paper press the release button in the bottom of the paper tray and then pull out the back of the paper
91. n 85 E Use paper that is made for plain paper copying B Use paper that is 75 to 90 g m 20 to 24 Ib E Use long grain paper with a neutral Ph value and a moisture content of approx 5 E This machine can use recycled paper that meets DIN 19309 specifications To help you choose which paper to use with this machine see Important information for choosing your paper on page 122 Printing Methods Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper However some paper variables may have an effect on print quality or handling reliability Always test samples of paper before purchasing to ensure desirable performance Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat Some important guidelines when selecting paper are E DO NOT use inkjet paper because it may cause a paper jam or damage your machine E Preprinted paper must use ink that can withstand the temperature of the machines fusing process 200 degrees centigrade 392 degrees Fahrenheit E If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper e that is highly textured e that is extremely smooth or shiny
92. n or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your machine needs You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com You can check here for Brother driver updates 136 Appendix for USA and Canada Customer Service In USA 1 877 BROTHER 1 877 276 8437 In Canada 1 877 BROTHER If you have comments or suggestions please write us at In USA Printer Customer Support Brother International Corporation 7905 North Brother Boulevard Bartlett TN 38133 In Canada Brother International Corporation Canada Ltd Marketing Dept 1 rue Hotel de Ville Dollard des Ormeaux PQ Canada H9B 3H6 Service center locator USA only For the location of a Brother authorized service center call 1 877 BROTHER 1 877 276 8437 or visit us on line at http www brother usa com service Service center locations Canada only For the location of a Brother authorized service center call 1 877 BROTHER Internet addresses Brother Global Web Site http Avww brother com For Frequently Asked Questions FAQs Product Support and Technical Questions Driver Updates and Utilities and User s Guides http solutions brot
93. nct change in performance indicating a need for service 15 To protect your product against power surges we recommend the use of a power protection device Surge Protector Regulation Declaration of Conformity Europe only HL 2240 HL 2240D HL 2250DN We Brother Industries Ltd 15 1 Naeshiro cho Mizuho ku Nagoya 467 8561 Japan declare that this product is in compliance with the essential requirements of Directives 2004 108 EC 2006 95 EC and 2005 32 EC The Declaration of Conformity DoC is on our Website Please go to http solutions brother com gt choose region eg Europe gt choose country gt choose your model gt choose Manuals gt choose Declaration of Conformity Select Language when required Declaration of Conformity Europe only HL 2270DW We Brother Industries Ltd 15 1 Naeshiro cho Mizuho ku Nagoya 467 8561 Japan declare that this product is in compliance with the essential requirements of Directives 1999 5 EC and 2005 32 EC The Declaration of Conformity DoC is on our Website Please go to http solutions brother com gt choose region eg Europe gt choose country gt choose your model gt choose Manuals gt choose Declaration of Conformity Select Language when required IEC60825 1 2007 Specification For 220 240V Models Only This product is a Class 1 laser product as defined in IEC60825 1 2007 specifications The label shown below is a
94. nd other creative projects for the home or business usage featuring your own photos and personal notes 77 Check Setting Print Settings A 5 Z 1993 2010 Brother Industries Ltd 6 About Print Fonts l All Rights Reserved 7 E Brother Solutions Center 1 The Brother Solutions Center http solutions brother com is a website offering information about your Brother product including FAQs Frequently Asked Questions User s Guides driver updates and tips for using your machine E Original Supplies Website 2 You can visit our website for original Brother supplies by clicking this button E Brother CreativeCenter 3 You can visit our website for a free and easy online solution for business and home uses by clicking this button E Print Settings 4 This will print the pages that show how the internal settings of the machine have been configured E Check Setting 5 You can check the current driver settings E About 6 This will show the list of the printer driver files and version information E Print Fonts 7 HL 2250DN HL 2270DW only This will print the pages that show all the internal fonts of the machine 36 Driver and Software Tray Settings E Note From the Start menu select Printers and Faxes 1 Right click the Brother HL 2230 HL 2240 HL 2240D HL 2242D HL 2250DN HL 2270DW series icon and select Properties to access the Tray Settings tab T Select Settings and t
95. ng from the paper tray plain paper recycled paper and thin paper only on page 10 E f you are using the manual feed slot see Printing from the Manual feed slot on page 13 E The paper tray may be too full See Printing from the paper tray plain paper recycled paper and thin paper only on page 10 E Check the paper type and quality See Acceptable paper and other print media on page 3 ABCDEFGH abcdefghijk ABCD abcde 01234 Curled or wavy Check the paper type and quality High temperatures and high humidity will cause paper to curl See Acceptable paper and other print media on page 3 E f you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray Open the back cover face up output tray to let the printed paper out on the face up output tray E Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Improve Print Output in Other Print Options on page 32 For Windows or Print Settings on page 43 For Macintosh ABCDEFGH abcdefghijk ABCD abcde 01234 Wrinkles or creases E Make sure that the paper is loaded properly See Printing from the paper tray plain paper recycled paper and thin paper only on page 10 E Check the paper type and quality See Acceptable paper and other pri
96. ns weights eee eee 119 611 Bia saat Sake sees ca cece da saan E vee sa ba dea dn idan veka E al dead E T 120 Computer requirement see eee eee eee ee 121 Important information for Choosing your PAPE 2 ceeeeeeecceeceeeeeeeeeeeeeeceeaaeaaeceeeeeeeeeeeteeteenennaeeas 122 Symbol and character sets HL 2250DN HL 2270DW nW sees ee eee eee eee 125 How to use Web Based Management Web browser sese eee eee eee 125 Symbol and character sets liS 126 Quick reference for bar code control commands HL 2250DN HL 2270DW onv ee eee ee eee eee eee 128 Print bar codes or expanded characters eee 128 B Appendix for Europe and Other Countries 135 Brother numbers rar ninenin a aaa ddeansentndtldenadddadctasseladegas ual aa aa 135 C Appendix for USA and Canada 136 STs TU s is 136 D Index 139 Printing Methods About this machine Front view and Back view Face down output tray support flap 2 support flap 2 Face down output tray support flap 1 support flap 1 Control panel Manual feed paper guide Manual feed slot Manual feed slot cover Paper tray Front cover O AN OO FWD Power switch 10 Ventilation hole 11 Face down output tray Printing Methods N Oo fh WD E om rire E an a Sas oa gt oS Cee Back cover Face up output tray when open AC power connector HL 2270DW Wireless setup button HL 2270DW Wireless Activity LED USB interface connector HL 2250DN HL 2270DW 10
97. nt media on page 3 E Turn over the stack of paper in the tray or try rotating the paper 180 in the input tray 111 Troubleshooting Examples of poor print quality Recommendation Zz pa lt gt x Oo iL UU Envelope creases E Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope Note When you have finished printing open the back cover and reset the two green levers back to their original position ABGCDEFGH abcdefghijk ABCD abcde 01234 Poor fixing E Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position E Choose Improve Toner Fixing mode in the printer driver See Improve Print Output in Other Print Options on page 32 For Windows or Print Settings on page 43 For Macintosh If this selection does not provide enough improvement select Thicker Paper in Media Type settings 112 Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Curled E Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper See Improve Print Output in Other Print Options on page 32 For Windows or Print Settings on page 43 For Macintosh E Turn the paper over in the paper tray and print again Excludin
98. ode selected by t or T Expanded character width line block drawing and box drawing n wnnn or Wnnn Expanded character gt 1 2 mm Line block drawing and box drawing gt 1 dot This parameter shows the width of expanded characters as shown above Expanded character rotation n a0 or AQ Upright preset n al or AT Rotated 90 degrees n a2 or A2 Upside down rotated 180 degrees n a3 or A3 Rotated 270 degrees Bar code data start n b or B Data that follows b or B is read in as bar code data Bar code data must end with the code 5CH which also ends this command The acceptable bar code data is determined by the bar code mode selected by t or T E When CODE 39 is chosen with the parameter tO or TO Forty three characters 0 to 9 A to Z space and can be accepted as bar code data Other characters will cause a data error The number of characters for bar codes is not limited The bar code data automatically starts and ends with an asterisk start character and stop character If the received data has an asterisk at the beginning or end the asterisk is regarded as a start character or stop character E When Interleaved 2 of 5 is selected with the parameter t1 or T1 Ten numeric
99. or perforations that are of a baggy construction not sharply creased embossed have raised writing on them or preprinted on the inside that were previously printed by a laser LED printer that cannot be arranged when put in a pile that are made of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square with glue on surface as shown in figure below with double flaps as shown in figure below with sealing flaps that are not folded down when purchased with sealing flaps as shown in figure below Printing Methods e with each side folded as shown in figure below 2 VY If you use any of the types of envelopes listed above they may damage your machine This damage may not be covered under any Brother warranty or service agreement Labels The machine will print on most types of labels designed for use with a laser printer Labels should have an adhesive that is acrylic based since this material is more stable at the high temperatures in the fuser unit Adhesives should not come in contact with any part of the machine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces
100. outlet call your electrician to replace your obsolete outlet DO NOT defeat the purpose of the grounded plug Use only the power cord supplied with this product DO NOT allow anything to rest on the power cord DO NOT place this product where people can walk on the cord 10 Use the product in a well ventilated area 11 The power cord including extensions should be no longer than 16 5 feet 5 metres DO NOT share the same power circuit with other high powered appliances such as an air conditioner copier shredder and so on 12 DO NOT place anything in front of the product that will block printed pages DO NOT place anything in the path of printed pages 13 Wait until pages have exited the product before picking them up 14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions m When the power cord is damaged or frayed E f liquid has been spilled into the product E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the casing has been damaged E f the product exhibits a disti
101. rect printer driver When printing on normal paper it creases E Change the printer driver setting in Media Type to a thin setting 98 Troubleshooting Problem Recommendation The paper slides off the top output tray E Lift up the output tray support flap 1 99 Troubleshooting Paper jams and how to clear them If a paper jam occurs the machine will flash the Error LED as shown below O Toner O Drum Li Error LA O Ready A CAUTION A HOT SURFACE s After you have just used the printer some internal parts will be extremely hot Wait at least 10 minutes for the machine to cool down s To prevent any degradation to the print quality DO NOT touch the shaded parts shown in the illustrations Se A TUTE VW n T LD S L i E Ss Clear the jammed paper as follows If the jammed paper is removed completely by following the steps below you can install the paper tray first and then close the front cover The machine will resume printing automatically If the machine does not start printing automatically press Go If the machine still does not start printing check that all the remaining jammed paper has been removed from the machine Then try printing again 100 Troubleshooting fi Note a e Always remove all paper from the paper tray and straighten the stack when you add new paper This helps prevent multiple sheets of paper from feeding
102. replaced Please replace it with a new Brother drum unit O Toner Drum O Error Ready DRUM STOP If the Drum and Error LEDs are on it means the drum unit must be replaced Replace it with a new Brother drum unit O Toner Drum G Error O Ready 77 Routine Maintenance Replacing the drum unit Before you replace the drum unit see Before replacing the consumable items on page 67 When you replace the drum unit with a new one you need to reset the drum counter by completing the following steps Make sure that the machine is turned on and the Drum LED is flashing Leave the machine for at least 10 minutes to cool down Open the front cover 78 Routine Maintenance 4 Push down the green lock lever and take the toner cartridge out of the drum unit G Unpack the new drum unit 79 Routine Maintenance 6 Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in properly the green lock lever will lift automatically 80 Routine Maintenance 8 Press and hold down Go for about 4 seconds until all the LEDs light up Once all four LEDs are lit release Go IMPORTANT Do not reset the drum counter when you only replace the toner cartridge G Close the front cover Make sure that the Drum LED is now off Routine Maintenance Cleaning Clean the outside and inside of the machine regularly with a dr
103. t until you hear it lock into place If you put the cartridge in properly the green lock lever will lift automatically Put the paper tray firmly back in the machine 11 Close the front cover 92 Routine Maintenance 12 Plug the machine s power cord back into the AC power outlet first and then reconnect all cables Turn on the machine s power switch Cleaning the paper pick up roller If the paper pick up roller is dirty the machine may not feed paper In that case clean the paper pick up roller as follows Turn off the machine s power switch Disconnect all cables and then unplug the power cord from the AC power outlet Pull the paper tray out of the machine Remove all the paper and anything that is stuck inside from the paper tray Tightly wring out a lint free cloth soaked in lukewarm water and then in the paper tray wipe the separator pad 1 to remove any dust 93 Routine Maintenance 6 Wipe the two paper pick up rollers 1 inside the machine Put the paper back in the paper tray Put the paper tray back in the machine Plug the machine s power cord back into the AC power outlet first and then reconnect all cables Turn on the machine s power switch 94 Troubleshooting You can correct most problems by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Identifying
104. tab to the home position A 1 If you do not printed pages may have a vertical stripe G Put the drum unit and toner cartridge assembly back into the machine Close the front cover oY Note DO NOT turn off the machine s power switch or open the front cover until the Ready LED lights up 74 Routine Maintenance The printing operation varies depending on the machine setting E Default setting Stop mode The machine will stop printing until you replace the toner cartridge with a new one when the LEDs indicate REPLACE TONER E Continue mode To force the machine to continue printing after the LEDs indicate REPLACE TONER press Go seven times to enter Continue mode all the LEDs flash twice and then the Ready LED turns on The machine will continue printing until the LEDs indicate TONER ENDED To return to the default setting Stop mode press Go seven times all the LEDs flash once fig Note e Make sure that the front cover is closed before you change the mode s When the LEDs indicate an error mode you cannot change the mode e If you continue printing in the Continue mode we cannot guarantee the print quality e While using Continue mode the print may appear faint E Ready mode When you replace the toner cartridge with a new one the machine returns to the Ready mode TONER ENDED The machine stops printing until you replace the toner cartridge with a new one See Replacing the toner cartridge on page 71
105. tilities read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com You can check here for Brother driver updates Customer Service Visit http www brother com for contact information on your local Brother office Service center locations For service centres in Europe contact your local Brother Office Address and telephone contact information for European offices can be found at http www brother com by selecting your country Internet Addresses Brother Global Web Site http Awww brother com For Frequently Asked Questions FAQs Product Support and Technical Questions and Driver Updates and Utilities http solutions brother com 135 Appendix for USA and Canada Brother numbers IMPORTANT For technical and operational help you must call the country where you bought the machine Calls must be made from within that country Register your product By registering your product with Brother International Corporation you will be recorded as the original owner of the product Your registration with Brother E may serve as a confirmation of the purchase date of your product should you lose your receipt E may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers Please complete the Brother Warranty Registratio
106. tion it is possible that there may be paper jams or poor print quality If there is a paper jam see Paper jams and how to clear them on page 100 If you have a print quality problem see Improving the print quality on page 107 E Note s Make sure that the paper tray is completely inserted to the machine e You should use plain paper recycled paper or thin paper Do not use bond paper 20 Printing Methods Automatic duplex printing HL 2240D HL 2242D HL 2250DN HL 2270DW only If you are using the Macintosh Printer Driver see Automatic Duplex Printing HL 2240D HL 2242D HL 2250DN HL 2270DW only on page 48 Choose the following settings from each menu of the printer driver E Paper Size A4 E Media Type Plain Paper Thin Paper Recycled Paper E Paper Source Tray 1 Manual Duplex Booklet Duplex E Duplex Type in Duplex Settings There are four options for each orientation See Duplex Booklet on page 28 E Binding Offset in Duplex Settings You can specify the offset for binding See Duplex Booklet on page 28 For any other settings see Driver and Software in Chapter 2 2 Send the print data to the machine The machine will print on both sides of the paper automatically 21 Printing Methods Manual duplex printing If you are using the Macintosh Printer Driver see Manual Duplex Printing on page 47 Choose the following settings from each drop down list of the printer driver E Pap
107. tray Legal or Folio size paper is not available in some regions Put paper in the tray and make sure E The paper is below the maximum paper mark Y Y Y Over filling the paper tray will cause paper jams E The side to be printed on must be face down E The paper guides touch the sides of the paper so it will feed properly O Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine 11 Printing Methods Lift up the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine Choose the following from each drop down list of the printer driver E Paper Size A4 Letter Executive A5 B5 A6 JIS B5 A5 Long Edge E Media Type Plain Paper Thin Paper Recycled Paper E Paper Source Tray 1 For any other settings see Driver and Software in Chapter 2 Send the print data to the machine B6 12 Printing Methods Printing from the Manual feed slot For the recommended paper to use see Type and size of paper on page 4 e Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot 4 Lift up the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine Open the manual feed slot cover 13 Printing Methods 3 Using both hands slide the manu
108. ts for the home or business usage featuring your own photos and personal notes Check Setting Print Settings About J All Rights Reserved 1993 2010 Brother Industries Ltd 63 Control Panel Print a WLAN report HL 2270DW only You can use Go to print machine s wireless status report See chapter 5 of the Network User s Guide Default settings The machine has three levels of default settings the default settings have been set at the factory before shipment B Network default settings E Factory reset E Settings reset oY Note e You can not modify the preset default settings e Page counter can never be changed Network default settings HL 2250DN HL 2270DW only Turn off the machine Make sure that the front cover is closed and the power cord is plugged in Hold down Go as you turn on the power switch Keep Go pressed down until all the LEDs light up and then the Ready LED turns off Release Go Make sure that all the LEDs turn off Press Go six times Make sure that all the LEDs light up to indicate the print server has been reset to its factory default settings The machine will restart Factory Reset You can partially reset the machine back to its default printer settings The network settings will not be reset Turn off the machine Make sure that the front cover is closed and the power cord is plugged in Hold down Go as you turn on the power switch Keep Go pressed
109. ttached in countries where required This product has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit The Scanner Unit should not CLASS 1 LASER PRODUCT APPAREIL A LASER DE CLASSE 1 be opened under any circumstances LASER KLASSE 1 PRODUKT Internal Laser radiation Wave length 770 800 nm Output 25 mW max Laser Class Class 3B Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure Disconnect device This product must be installed near an electrical socket that is easily accessible In case of emergencies you must disconnect the power cord from the electrical socket to shut off power completely Wiring information U K only If you need to replace the plug fuse fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse Always replace the fuse cover Never use a plug that does not have a cover If in any doubt call a qualified electrician Warning This product must be earthed The wires in the mains lead are coloured in line with the following code B Green and Yellow Earth E Blue Neutral E Brown Live LAN connection Network models only A CAUTION DO NOT connect this product to a LAN connection that is subject to over voltages Radio interference This product complies with EN55022 CISPR Publication 22 Class B EU Directive 2002 96 EC and
110. u report a service call 59 M Control Panel Go button The Go button has the following functions E Cancel printing Cancel the current job being printed While printing press Go for about 4 seconds until all the LEDs light up and then release it The Ready and Error LEDs will flash as the job is being canceled Cancel all the received jobs To delete all jobs press Go for about 4 seconds until all the LEDs light up and then release it Press Go again The Ready and Error LEDs will flash as the job s is being canceled E Wake up If the machine is in sleep mode press Go to wake the machine up and go to the Ready mode E Error recovery If there is an error the machine will recover automatically from some errors If an error is not automatically cleared press Go to clear the error and then continue to use the machine Form feed If the Ready LED flashes for a long time press Go The machine will print any data that is left in the machine s memory E Reprint To reprint the last document press Go for about 4 seconds until all the LEDs light up and then release it Within 2 seconds press Go the number of times you want to reprint If you don t press Go within 2 seconds a single copy will be printed If you print with the Windows printer driver we have supplied with the printer the settings for Use Reprint in the printer driver will take priority over the settings made on the control panel For more information se
111. ual Duplex tray for automatic duplex DX printing HL 2240D HL 2242D HL 2250DN HL 2270DW only When looking at this page you can jump to the page for each printing method by clicking in the table Media type Tray 1 Manual DX Choose the media type from the printer driver Plain paper Plain Paper 75 to 105 Qim 20 to 28 Ib Recycled paper Recycled Paper Bond paper Bond Paper Rough paper 60 to 163 g m 16 to 43 Ib Thin paper Thin Paper S 60 to 75 g m 16 to 20 Ib Thick paper Thick Paper or Thicker 2 Paper 105 to 163 g m 28 to 43 Ib Labels Label A4 or Letter Envelopes Envelopes Env Thin Env Thick Tray 1 Manual DX Paper size A4 Letter B5 ISO JIS A5 A5 Width 76 2 to 216 mm 3 to 8 5 in A4 Executive Long Edge B6 ISO A6 Length 116 to 406 4 mm 4 6 to 16 in Number of sheets 80 g m 20 Ib 250 sheets Single sheet Printing Methods Recommended paper specifications The following paper specifications are suitable for this machine Basis weight 75 90 g m 20 24 Ib Thickness 80 110 um Roughness Higher than 20 sec Stiffness 90 150 cm 100 Grain direction Long grain Volume resistivity 10e2 10e ohm Surface resistivity 10e 10e12 ohm cm Filler CaCO Neutral Ash content Below 23 wt Brightness Higher than 80 Opacity Higher tha
112. ut how the operation works with other features Table of Contents 1 Printing Methods 1 ABOU this Tena 1 Front view and Back View eee eee ee 1 Acceptable paper and other print media sss eee 3 Recommended paper and print media eee eee eee 3 Type and sizeof Papen as ste cee ies fevdys end Metienets Weert a dean aii hae dated deer sta 4 Handling and using special paper eee eee eee eee 6 Wn printable T 9 Printing s ea eee eee nr ee eee CEEA eee eae E EE EEEE 10 Printing on plain paper recycled paper bond paper thin paper or thick paper eee eee eee ee 10 Printing on labels Or envelopes see eee ee 15 Duplex Pring eke evi eeegalecacee a de edad Hera et gee Ghee aan aeen cad ade vuelta ae ae 20 Guidelines for printing on both sides of the paper see eee eee 20 Automatic duplex printing HL 2240D HL 2242D HL 2250DN HL 2270DW onv sees 21 Manual duplex printing sss sese eee eee 22 2 Driver and Software 23 Printer der sese sees eee 23 Features in the printer driver for Windows PEE E A T A N EN E onde laaa 25 Features in the printer driver for Macintosh sese eee eee 39 Uninstalling the printer driver eriersernencsirorisicicni ia n E sesiceestvsadecstestans 51 Printer driver for Windows cccscscsscssescssescssesecscseceusucsceasensesscesesseacsssasecenseseassteatstsansasansteateseananees 51 Printer driver for Macintosh siecle eas cece iets ieee a eeeadetecteidee uae a a A aa Ea 51 ein T eea aaae
113. ut is faint hold the drum unit and toner cartridge assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge 70 Routine Maintenance REPLACE TONER The machine will stop printing until you replace the toner cartridge A new and unused original Brother toner cartridge will reset the REPLACE TONER mode Toner O Drum O Error O Ready Replacing the toner cartridge Before you replace the toner cartridges see Before replacing the consumable items on page 67 Make sure that the machine is turned on Leave the machine for at least 10 minutes to cool down Open the front cover 71 Routine Maintenance 4 Push down the green lock lever and take the toner cartridge out of the drum unit G Unpack the new toner cartridge Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge 72 Routine Maintenance 6 Pull off the protective cover Put the new toner cartridge firmly into the drum unit until you hear it lock into place If you put it in properly the green lock lever will lift automatically 73 Routine Maintenance 3 Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times Note Be sure to return the
114. ut tray is pulled down the machine has a straight paper path from the manual feed slot through to the back of the machine Use this paper feed and output method when you want to print on labels or envelopes For the recommended paper to use see Acceptable paper and other print media on page 3 and Types of envelopes to avoid on page 7 Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot Open the back cover face up output tray 15 Printing Methods 2 lt For printing envelopes only gt Pull down the two green levers one on the left hand side and one on the right hand side as shown in the illustration below 16 Printing Methods 4 Using both hands slide the manual feed paper guides to the width of the paper that you are going to use 6 Using both hands put one full sheet of labels or one envelope in the manual feed slot until the front edge touches the paper feed roller When you feel the machine pull it in let go Note s Put one full sheet of labels or one envelope into the manual feed slot with the side to be printed face up e Make sure that the full sheet of labels or the envelope is straight and in the proper position on the manual feed slot If it is not it may not be fed properly resulting in a skewed printout or a paper jam DO NOT put more than one full sheet of labels or one envelope in the manual feed slot at any one time as it may
115. w the instructions on the screen T Programs for Windows 2000 users Printer driver for Macintosh For Mac OS X 10 4 11 Disconnect the USB cable between the Macintosh and your machine Log on as an Administrator 6 Run the Printer Setup Utility from Go menu choose Applications Utilities then choose the machine you want to remove and remove it by clicking the Delete button For Mac OS X 10 5 x and 10 6 x D Disconnect the USB cable between the Macintosh and your machine Log on as an Administrator 6 From the Apple menu choose System Preferences Click Print amp Fax then choose the machine you want to remove and remove it by clicking the button 51 Driver and Software Software Software for networks HL 2250DN HL 2270DW only For the information about network utility software see Chapter 1 of the Network User s Guide Remote Printer Console For Windows only Remote Printer Console is software to change many of the printer settings independently of your application For example you can change the settings for printer margin sleep mode character set and so on These settings are then remembered and used by the machine The application and printer driver settings will take priority over the Remote Printer Console settings How to use and install the Remote Printer Console software To use the Remote Printer Console software follow the steps below Put the supplied installation CD ROM into
116. y lint free cloth When you replace the toner cartridge or the drum unit make sure that you clean the inside of the machine If printed pages are stained with toner clean the inside of the machine with a dry lint free cloth DO NOT use flammable substances any type of spray or any organic solvent liquid that contains alcohol or ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock Be careful not to inhale toner IMPORTANT Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine 82 Routine Maintenance Cleaning the outside of the machine Q Turn off the machine s power switch Disconnect all cables and then unplug the power cord from the AC power outlet Pull the paper tray completely out of the machine Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Remove all the paper and anything that is stuck inside from the paper tray Wipe the inside of the paper tray with a dry lint free cloth to remove dust QO Put the paper back in the paper tray Put the paper tray back in the machine Plug the machine s power cord back into the AC power outlet first and then reconnect all cables Turn on the machine s power switch 83 Routine Maintenance Cleaning the corona wire If you have print quality problems clean the corona wire as follows
117. your CD ROM drive and close the opening screen when it appears Open Windows Explorer and choose the CD ROM drive Double click the tools folder Double click the RPC folder Refer to the RPC_User s_Guide pdf for how to install and use the Remote Printer Console 52 LEDs Light Emitting Diodes Control Panel This section refers to four LEDs Toner Drum Error Ready and Go button on the control panel 1 Toner LED The Toner LED indicates that the Toner is low Drum LED The Drum LED indicates that the Drum will need to be replaced soon Error LED The Error LED indicates when the machine is in one of the following states No paper Paper jam Cover open Ready LED The Ready LED will flash depending on the machine status Go button Wake up Error recovery Form feed Job Cancel Reprint Enable or Disable the wireless network HL 2270DW only The LED indications shown in the table below are used in the illustrations in this chapter O LED is off CO or Gor LED is on f The LED is dimmed 3 6 ja LED is flashing wor AS OF fy 53 Control Panel LEDs Machine Status SLEEP O Toner The machine is in Sleep mode Power Save mode The machine acts as though it were turned off Receiving data or pressing Go wakes up the machine from Sleep mode to Ready mode O Drum DEEP SLEEP O Error The machine is in Deep S
118. your problem First check the following E The AC power cord is connected properly and the machine is turned on E All of the protective parts have been removed E The toner cartridge and drum unit is installed properly E The front cover back cover and fuser cover are completely closed E Paper is inserted properly in the paper tray E The interface cable is securely connected to the machine and the computer E The correct driver for the machine has been chosen and is installed B The computer is set up to connect to the correct machine port Machine does not print If you did not solve your problem with the above checks identify your problem and then go to the page suggested below E Machine s LEDs are flashing See LEDs Light Emitting Diodes on page 53 E Status Monitor Error Message appears See Error messages in the Status Monitor on page 96 E Paper handling See Paper handling on page 98 and Paper jams and how to clear them on page 100 E Other problems See Other problems on page 115 Pages are printed but there are problems with E Print quality See Improving the print quality on page 107 E Printout is incorrect See Solving print problems on page 114 95 Troubleshooting Error messages in the Status Monitor The Status Monitor will report problems with the machine Take the proper action by referring to the following table If you want to turn the status monitor on see Status Monitor on page 38

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