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1. Select the Member Of tab and then click Add When the Select Groups window displays select those groups from the list of Names to which you are adding the user login click Add then click OK The window should look similar to Figure 19 on page 60 The operator running the Facility Commander Wnx and Imaging systems is a member of the groups listed FCWnx 7 7 Professional Edition Installation Manual 59 Figure 19 Login Groups Properties window General Member Of Profile Member of Power Users 15 SPAdmin g Users OK Cancel ppl paca pace ea Client folder structure During installation of Facility Commander Wnx software folders are created such as Client English Logs and Rpt Some of the folders are shared This allows other computers to gain access to the information stored in these folders as long as they logged on as an authorized user 60 FCWnx 7 7 Professional Edition Installation Manual Client folders To review a description of the folders in your FCWnx directory refer to the following Table 9 Client folders Folder Description Config A folder that contains website configurations for the FCWnx Web Service The FCWnx Web Service is used by VMC to communicate with FCWnx English The files required to display the Facility Commander Wnx client software in English As more languages are installed more language specific folders will display gmcNls A folde
2. 11 The license program exits The system registers the license key for this client and the software is licensed for use A message displays informing you that the license setup was successful and services will be stopped 12 Following the licensing sequence a summary of your license displays in the About window of each client computer Refer to About Facility Commander Wnx license summary below for additional details 13 You are ready to log on Refer to Chapter 6 Logging on and configuring Facility Commander Wnx on page 68 for login instructions Note The computer in your Facility Commander Wnx system that accesses and completes the registration for the first time is the license controller computer The license key is stored on the license controller computer therefore the license controller computer must be online with Facility Commander Wnx services running in order to license additional client computers 14 We recommend that you store your license agreement number in a safe place so that if the license key is ever destroyed or corrupted you can reinstall without having to contact UTC Fire amp Security About Facility Commander Wnx license summary Following a successful login the edition of Facility Commander Wnx installed on your computer as well as the Service Pack if any and parameters of your system display in the Facility Commander Wnx application Help menu About FCWnx window similar to the
3. 46 FCWnx 7 7 Professional Edition Installation Manual Figure 11 Unsuccessful ping to server computer A CAWINNT System32 cmd exe Microsoft Windows 2000 Version 5 00 2195 lt C gt Copyright 1985 2000 Microsoft Corp H gt ping bct creed passi Pinging bct creed passi 3 18 145 157 with 32 bytes of data Request timed out Request timed out Request timed out Request timed out Ping statistics for 3 18 145 157 Packets Sent 4 Received Lost 4 160 loss Approximate round trip times in milli seconds Minimum ms Maximum ns Average Gms IND To communicate with the First Time License computer by computer name 1 Click Start and then click Run 2 In the Run dialog box type cmd and then click OK A command prompt window displays 3 Type ping lt servername gt where lt servername gt is the name of the First Time License computer Press Enter A successful ping reveals the computer address was reached Your window should look similar to Figure 10 on page 46 Proceed to install Facility Commander Wnx on the client computer Refer to Starting the installation on page 48 If the computer could not be reached your window will be similar to Figure 11 above Verify your network settings as configured during the operating system setup Installing the operating system on page 9 or contact your network administrator for assistance Note You cannot proceed until the networking
4. File and Printer Sharing e Network discovery e Workgroup Only Remote Administration Items specific to Windows 7 Windows communication foundation HTTP activation Windows Communication Foundation HTTP Activation must be enabled To enable Windows Communication Foundation HTTP Activation 1 Click Start Control Panel and then Programs 2 Under Programs and Features click Turn Windows features on or off 3 Search for Microsoft NET Framework 3 5 1 and then expand the folder Make sure the Windows Communication Foundation HTTP Activation check box is checked and then click OK Firewall exceptions list If the Firewall is selected ON the following must be enabled in the Firewall Exceptions list File and Printer Sharing e Network discovery e Workgroup Only Remote Administration To enable Firewall Exceptions selections 1 Click Start and then click Control Panel 2 On the control panel click System and Security Center and then click Windows Firewall 3 On the left pane click Allow a program or feature through Windows Firewall FCWnx 7 7 Professional Edition Installation Manual 15 4 On the Allow programs to communicate through Windows Firewall page make sure that the following check boxes are checked and then click OK File and Printer Sharing e Network discovery e Workgroup Only Remote Administration The Remote Administration selection is not available in Windows 7 by default Refer to your W
5. Setup overview 123 Hardware requirements 124 Installation Kalatel 126 Configuring alarms 127 Adding changing or deleting CCTV alarms 128 Pelco system 129 Setup overview 129 Hardware requirements 130 Installation Pelco 132 Configuring alarms 133 Alarms from the Pelco system 133 Alarms from FCWnx 134 Adding changing or deleting CCTV alarms 134 Mapping FCWnx alarms to CCTV alarms 135 Monitoring 136 Diagnostics 136 Removal of CCTV client interface 136 Overview The CCTV Interface system operates separately from FCWnx and requires its own hardware and software This document details the process of installing CCTV interfaces including setup and configuration It also contains information for the operating system once the interface is installed Integrated digital video surveillance configuration and management are detailed in the FCWnx User Guide Software requirements For the CCTV system you must have one of the following For the American Dynamics System None For the Burle Allegiant System Allegiant LTC 8359 00 Master control software e For the Kalatel System None For the Pelco System None For the FCWnx system e FCWnx CCTV Interface program e FCWnx software 110 FCWnx 7 7 Professional Edition Installation Manual American Dynamics system The FCWnx American Dynamics Interface supports the American Dynamics controller The FCWnx American Dynamics Interface provides the capability
6. below Setting services to automatic startup Note At this point in the installation the FCWnx services are stopped Now you need to change the startup method of the FCWnx services to automatic This means every time the computer starts the FCWnx services start Refer to Facility Commander Wnx services overview on page 64 for additional information about FCWnx services To set the startup method of FCWnx services 1 Click Start and then click Control Panel FCWnx 7 7 Professional Edition Installation Manual 25 Category view Click Performance Maintenance Administrative Tools and then click Services Classic view Click Administrative Tools and then click Services 2 The Services window displays Expand the list of services and scroll down Figure 5 FCWnx component services File Action View Help e HiOaslbal gt m n p aa o O FCWnx Diagnostics Name Description Status Startup Type Log On As 4 Encrypting File System EFS Provides the core file encrypti Manual Local System Stop the service Extensible Authentication Protocol The Extensible Authenticati Manual Local S Resi the service v Extensible Authentication Protocol e Extensible Authentication anual ocal System S Fax Enables you to send and recei Manual Network Service Gh FCWnx API Service Provides COM API for use by Manual Local System Description F Provides logging support for FCWnx services and appl
7. e Restoring your Archive will happen more frequently than other restores in order to run reports e Restoring your Main database and History should ONLY be done if you are having problems with your system FCWnx 7 7 Professional Edition Installation Manual 83 Restoring databases on the Facility Commander Wnx Server These restore procedures are guidelines only To restore a database backup 1 Verify that Facility Commander Wnx is installed on the destination computer 2 Stop Facility Commander Wnx services 3 Click Start Programs Facility Commander Wnx then Database Maintenance Utility If this utility is not found in the Start menu then go to the GE FCWnx SecureScripts directory and double click the file DatabaseMaintenance exe The Database Maintenance window opens 4 Click Restore The Database Maintenance Restore destination window opens 5 Select the databases that you want to restore by checking the check box e Main e Archive e History 6 Click Browse to navigate to the drive and directory folder on your system where the backup files are stored 7 lf you choose not to restore any of the three databases clear the check box If the check box is checked but no destination is entered in the database field restore of that database file will not occur 8 Accept the default Login of sa and enter the Password for sa The default password assigned for the sa user is SecurityMaster08
8. select Client The FCWnx Server Name field is now available Enter the name of the Facility Commander Wnx database server and file server for this client workstation or Browse by clicking the computer icon for the server computer name on the Windows network This is the server computer you configured in a previous chapter 4 Click Next The Ready to Install the Application window displays 5 The default program folder is indicated You may want to install to another location Click Browse to navigate to the program folder of your choice for placement of Facility Commander Wnx files 6 Click Next to continue Facility Commander Wnx copies system files updates the system configuration and displays the Facility Commander Wnx icon on your desktop This may take a few minutes 8 When the Facility Commander Wnx has been successfully installed window displays click Finish 9 A License Setup Welcome dialog box displays Click OK 10 The Facility Commander Wnx Setup window displays You are required to license this client installation in order for Facility Commander Wnx to function 11 Continue with Licensing the client computer on page 55 FCWnx 7 7 Professional Edition Installation Manual 51 CUSTOM installation Caution Custom Installation is recommended for experienced software installers only You must select Custom in order to accomplish the following e Change the password for the Windows logon USERID secur
9. 5 Inthe CCTV Alarm field choose the alarm number of the interface you are 8 monitoring The Enable Message and Disable Message fields are automatically populated Use these default settings Inthe Reset CCTV Alarm field two reset choices for the alarm are provided when the alarm is cleared from the Alarm Monitor or when the alarm Resets This means the Reset or the disable message can be sent out when the FCWnx alarm e Is cleared from the Alarm Monitor e Resets Click Save To change CCTV alarms within FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface 2 Click Search 3 In the Search Result window locate and then select the CCTV alarm you 4 5 want to change The alarm information now opens Make the desired changes Click Save To delete CCTV alarms within FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface Click Search 3 In the Search Result window locate and then select the CCTV alarm you want to delete 4 Click Delete 5 You are prompted to verify your decision to delete Click Yes to delete or No 116 to keep the record FCWnx 7 7 Professional Edition Installation Manual Burle Allegiant system The FCWnx Burle Allegiant Interface supports the Burle Allegiant controllers TC8500 through TC8901 A serial COM port is the only additional hardware requirement fo
10. Configuring security settings 55 Setting services to automatic startup 55 Logging on to client computer 57 Viewing Imaging status 58 Client folder structure 60 What s next 61 Chapter 6 Logging on and configuring Facility Commander Wnx 63 Facility Commander Wnx services overview 64 Starting Facility Commander Wnx 66 Logging on 67 Accessing help 68 Defining additional user accounts 68 Initial setup of Facility Commander Wnx records 69 Setting up e mail accounts 69 Changing the Facility Commander Wnx server computer name 69 Chapter 7 Logging off and shutting down 75 Exiting Facility Commander Wnx 75 Automatic client shutdown 77 Chapter 8 Back up and restore your FCWnx Professional system 79 Overview 80 FCWnx Professional system recovery checklist 80 Backing up 81 Restoring 83 Chapter 9 Uninstall Facility Commander Wnx or delete a database 87 Uninstalling Facility Commander Wnx software 87 Deleting the database 90 Removing Microsoft SQL Server 2008 Express 91 Chapter 10 Troubleshooting maintenance support 93 Troubleshooting 93 Database creation errors 94 Contacting technical support 97 Appendix A UL certification requirements 99 UL specifications and requirements 99 ii FCWnx 7 7 Professional Edition Installation Manual Appendix B Appendix C Optional hardware and software 101 Installing FCWnx on a thin client terminal server 101 Setting up a Digi serial port expander 103 Setting up dial up modems 104 Settin
11. Enables you to send and recei Manual Network Service Sh FCWnx API Service Provides COM API for use by Local System Description 4 FCWnx Diagnostic Provide Provides logging support for FCWnx services and applications logging support for v FCWnx Manager Manages FCWnx physical and Local System Si FCWnx Media Server Provides video device services Local System Gh FCWnx System Manager Manages FCWnx low level int Local System Sh FCWnx WebService Provides web service API for u Local System Sh FCWnxWCF Service Provides WCF API for use by F Local System lt w Extended A Standard To set the startup method of FCWnx services 1 Click Start and then click Control Panel Category view Click Performance Maintenance Administrative Tools and then click Services Classic view Click Administrative Tools and then click Services The Services window displays Expand the list of services and scroll down Select FCWnx Diagnostics The status will be either Started or blank If it is blank then the service is not running 5 Right click and then select Properties In the Startup type field select Automatic Click Apply and then OK to close the window Repeat steps 3 through 6 for the following services e FCWnx Manager e FCWnx Media Server FCWnx System Manager e FCWnx WebService e FCWnx WCF Service Note FCWnx API Service is used when an external system sends or receives t
12. FCWnx 7 7 Professional Edition Installation Manual For machines running Windows XP or Windows 2003 you must be logged in with local administrator rights to run the SecurityCnfg Utility If you are not log off and log back on as a user with these permissions For machines running Windows Vista Windows 7 or Windows 2008 you must be logged in as the local administrator to run the SecurityCnfg Utility If you are not log off and log back on as the local administrator This application is launched one of three ways Auto launches immediately following the licensing sequence Select Configure Ports on the main File menu of FCWnx e Click Start then select Programs Facility Commander Wnx and then SecurityCnfg exe Once the program starts 1 The Communications Ports for Clients window opens This displays the low and high range for the ports used for TCP and UDP filtering 2 Accept the given port values or change to suit your installation If you need to change the ports contact your IT department to make sure there are no port conflicts 3 Click Next to continue The settings are automatically saved to your computer The DCOM User and Password window opens 4 The Default check box is checked by default which means this application uses secure authentication That is DCOM authentication is verified using the secure user account created during FCWnx installation DCOM communication is configured for you and ports are opened
13. Files GE FCWnx Select the CCTVInstall exe Click Open In the Run window click OK Provide the appropriate answers to prompts and then click Next to continue During installation you are prompted with a few questions e Type of CCTV Interface Select Burle Allegiant Description or name for the interface Enter a description for this interface such as Main Building CCTV Note If multiple same type CCTV interfaces are installed on a single FCWnx network the description of each interface must be unique e COM port to which this interface is connected Select the COM port e COM port for video loss signal OPTIONAL Select a COM port to use as a second connection for the interface Click Next Click Install to complete the installation You need to stop and restart the FCWnx server for these changes to take effect Once the installation is complete from the Control Panel select System Hardware tab Device Manager and then Ports Select the COM port you previously selected in the installation and provide identical settings for baud rate data bits parity stop bits and flow control as your CCTV Controller setup When you are ready to launch the CCTV program you need to restart the FCWnx services on this client Once the system is running log on to the computer as an FCWnx user and start the FCWnx application Log on to FCWnx and from the Application pane Monitors and Controls group select Client
14. Firewall exceptions list 15 What s next 16 Preinstallation checklist To prepare your Windows 7 Windows Vista or Windows XP Professional computer refer to this checklist of reminders Note If you purchased this system from UTC Fire amp Security these tasks were completed for you e Meet the minimum recommended hardware and software requirements e Install the network card e Configure the computer for the network e Install Windows 7 Windows Vista or Windows XP Professional with the appropriate Service Packs e Set the monitor resolution to a minimum of 1024 by 768 pixels e Set the network properties Network card Note If you purchased this system from UTC Fire amp Security the network card is installed for you If it is not already installed install the network card now Follow the instructions included with the board Verify that you are using the same network card speed as the existing network Refer to the Microsoft Installation Guide for details of a network card configuration or obtain information at www microsoft com technet For Windows 7 operating systems if you are using multiple network interface cards NICs for FCWnx related use make sure that you choose the same network profile for each NIC When attaching your NIC to a new not previously configured network a popup window opens asking whether this new network is Home Work or Public Make sure you choose the same for both NICs so that when FCW
15. Logging on and configuring Facility Commander Wnx on page 63 FCWnx 7 7 Professional Edition Installation Manual 61 62 FCWnx 7 7 Professional Edition Installation Manual Chapter 6 Logging on and configuring Facility Commander Wnx Summary Once you have installed the Facility Commander Wnx software you will need to log on to the server computer and set a few parameters before beginning to create any controller records or credentials Review Getting Started in the Facility Commander Wnx Online Help for the recommended order of initial setup and configuration Content Facility Commander Wnx services overview 64 Starting Facility Commander Wnx 66 Logging on 67 Accessing help 68 Defining additional user accounts 68 Adding yourself as an operator in Facility Commander Wnx 68 Initial setup of Facility Commander Wnx records 69 Setting up e mail accounts 69 Changing the Facility Commander Wnx server computer name 69 Server computer name in system properties 70 Server computer name change using SPServer exe utility 70 Recreating a Microsoft SQL Server registration 72 FCWnx 7 7 Professional Edition Installation Manual 63 Facility Commander Wnx services overview Windows computers use special programs called services A service is a process that can automatically start when the system starts and remain running as a background process independently of anyone being logged in All computers running Facility Commander Wnx
16. Recommended Ability for remote Internet access support Client The following are minimum hardware requirements for client computers e P42 GHz e 2GBRAM e DVD R drive e 10 100 Mb network card e 1024 by 768 resolution 16 bit color display e 1 GB available hard drive space Hard drive space will vary depending on your system environment If you elect to partition your hard drive verify that sufficient space remains in your system drive for your program files to load properly e If using imaging an image capture device such as a USB or USB2 0 camera USB cameras are available from UTC Fire amp Security For a list of approved cameras printers and signature pads refer to ImageWare s web site http www iwsinc com 2 FCWnx 7 7 Professional Edition Installation Manual Note If using the Digital Video Surveillance option increasing the processor speed and memory may be required to increase performance in your specific system Software Server and client The following table lists the supported operating system software requirements and configurations for Facility Commander Wnx 7 7 Professional Edition Table 1 Professional edition software requirements Windows Server OS Window Client OS Server database XP Pro SP3 32 bit XP Pro SP3 32 bit SQL Server 2008 Express SP1 32 bit Vista SP2 32 bit Vista SP2 32 bit Win7 32 bit Win7 32 bit Vista SP2 64 bit Vista SP2 32 bit SQL Server 2008 Express SP1 Vista
17. Run In the Run window enter regedit Click OK Locate the HKEY_LOCAL_MACHINE key Double click the SOFTWARE icon to expand the folder tree If you find a GE key in this folder double click the GE key to expand the folder tree O or pero N 7 If you find an FCWnx key right click the key and then click Delete e lf you have a problem deleting the FCWnx key you may need to change the registry permission Refer to Changing registry permissions on page 96 e If you do not have an FCWnx or a GE key this is an indication that the uninstall was successful in updating the Registry Continue with step 8 You are asked to confirm the deletion 8 Click Yes FCWnx 7 7 Professional Edition Installation Manual 95 9 From the main menu select Registry then Exit 10 Restart your computer at this time Changing registry permissions If you have an FCWnx key and need to change permission for the registry Caution Using the Registry Editor incorrectly can cause serious problems that may require you to re install your operating system Neither UTC Fire amp Security nor Microsoft guarantee that problems resulting from the incorrect use of Registry Editor can be solved Use Registry Editor at your own risk To change registry permissions 1 Click Start then Run In the Run window enter regedt32 Click OK Locate the HKEY_LOCAL_MACHINE key Double click the SOFTWARE icon to expand the folder tree Select GE and d
18. SP2 64 bit 64 bit Win7 64 bit Win7 32 bit Win7 64 bit e NET Framework 3 5 SP1 Note If NET Framework 3 5 is installed on your system it must be uninstalled before you upgrade to NET Framework 3 5 SP1 e Windows Installer 4 5 e Recommended Ability for remote Internet access support Integrated video management Due to the demanding nature of streaming video over IP managing multiple video streams from the newly introduced support for SymSuite and VisioWave devices requires increased CPU processing power memory and network bandwidth System wide video performance is equally affected by the resolution frame rate and quality settings of individual video streams and should be adjusted accordingly as supported by the SymSuite and VisioWave devices FCWnx servers and or client workstations used for hosting video devices or viewing multiple video streams should meet the following minimum requirements FCWnx 7 7 Professional Edition Installation Manual e CPU Dual processor Dual core or Single processor Quad core at 2 XX GHz or higher e RAM 2 GB or higher e NIC 1 Gb e Video Graphics card hardware support for DirectX 9 with Pixel Shader 3 Before you begin If you received a Facility Commander Wnx system from UTC Fire amp Security your system was licensed according to your purchased items such as number of clients number of readers and number of Imaging clients At this time you are ready to go to Chapter 6 L
19. and VMC A folder that contains the Java code for the Video Monitoring and Control VMC application A folder that contains the language support files for the VMC application After the base install of FCWnx these folders are empty as no language kits have been installed yet As the language kits are installed the language support files are placed in this folder When you have completed your review of the folders in your FCWnx directory continue with Facility Commander Wnx user accounts below Facility Commander Wnx user accounts During the FCWnx server computer installation a default FCWnx local user account was set up for you If you choose to add users and assign or change user passwords review Defining user accounts on page 12 28 FCWnx 7 7 Professional Edition Installation Manual Note Default local group is SPAdmin Default local user name is secure and the password is SecurityMaster08 case sensitive For additional information on configuring users and assigning passwords refer to the documentation that came with your Windows 7 Windows Vista or Windows XP operating system What s next If you have not already removed the installation disc from your CD DVD drive do so now You have completed the server computer setup Proceed with one or more of the following e If you have not licensed your system do so now Refer to Chapter 4 License and Set Security Settings for your FCWnx System on
20. and scroll down See Figure 20 on page 65 64 FCWnx 7 7 Professional Edition Installation Manual The status will be either Started or blank If it is blank then the service is not running Caution Changing the state of services without a good working knowledge of the services purpose can cause the computer to act erratically During your installation sequence services were set to automatic Refer to Setting services to automatic startup on page 25 Once set to automatic FCWnx initializes these services with an automatic startup which means that it starts as soon as the computer is started We recommend that you do not change this setting However should you need to start them manually keep the following in mind These services need to start in the following order and stopped in the reverse order e FCWnx Diagnostics If you stop FCWnx Diagnostics all services stop e FCWnx System Manager e FCWnx WCF Service e FCWnx Manager e FCWnx Media Server e FCWnx Webservice If you start FCWnx Webservice all services start Figure 20 FCWnx component services File Action View Help e9 ME cal Ci Services Local Name Description Status Startup Type Log On As _ v Encrypting File System EFS Provides the core file encrypti Manual Local System Stop the service S4 Extensible Authentication Protocol The Extensible Authentication Manual Local System Restart the service A s Fax Enables you to send and rece
21. chapter provides a list of prerequisites for successful operation of a Facility Commander Wnx system as well as step by step instructions for installation Follow instructions in the order presented Content Recommended minimum requirements 1 Hardware 2 Software 3 Integrated video management 3 Before you begin 4 Installation and setup outlines 4 Prepare and install FCWnx Professional server computer 5 Prepare and install a FCWnx client computer 6 Recommended minimum requirements Facility Commander Wnx is designed to operate on a system that meets these minimum requirements for hardware and third party software When configuring a database server to utilize RAID technology we do not recommend using RAID5 Contact Technical Support for information on RAID configurations FCWnx 7 7 Professional Edition Installation Manual Hardware The minimum hardware requirements for server and client computers are listed below Server The following are minimum hardware requirements for server computers e P42 GHz e 2GBRAM e DVD R drive e 10 100 Mb network card e 1024 by 768 resolution 16 bit color display e 10GB available hard drive space e Hard drive space will vary depending on your system environment If you elect to partition your hard drive verify that sufficient space remains in your system drive for your program files to load properly The following items are recommended e Approved modems if using dial up controllers e
22. client software use six services e FCWnx Diagnostics controls the diagnostic information log e FCWnx Manager controls the communication to and from the controllers and video devices e FCWnx Media Server coordinates communications with video devices and distributing video to clients e FCWnx System Manager coordinates the communications of data between computers and handles Facility Commander Wnx licensing e FCWnx WCF Service is used to integrate external devices into FCWnx e FCWnx WebService coordinates communications for Video Management Control VMC These services run regardless of whether anyone is logged in to Windows or Facility Commander Wnx unless Auto Shutdown is enabled on the Client Form In other words the computer must be turned on but no one needs to be logged in These services must be running in order for connection to the client computers and for controllers to communicate with their server computer If you are going to be using an API interface your computer will use a seventh service e FCWhnx API Service can be started manually at the time you install an API interface To access the Services form 1 Log on with Administrator rights 2 Click Start and then click Control Panel Category view Click Performance Maintenance Administrative Tools and then click Services Classic view Click Administrative Tools and then click Services 3 The Services window opens Expand the list of services
23. during installation e If you use secure authentication skip to step 10 e If you do not wish to use secure authentication clear the Default check box and complete the remaining fields on the window If you cleared the Default check box these fields are enabled 5 In the Username field enter a domain or local user name for this user 6 In the Password field enter a domain or local password for the user listed in the Username field 7 In the Password Confirm field enter the domain or local password a second time identical to allow verification of the password you are entering 8 In the Domain field enter the name of the FCWnx domain FCWnx 7 7 Professional Edition Installation Manual 41 9 Items to note e The username and password are used to authenticate remote DCOM objects e To keep interruptions to the FCWnx application to a minimum your IT Department may choose to set passwords as never expiring e If any computer in your FCWnx system uses DCOM authentication then all other client computers must use DCOM authentication 10 Click Next to continue The settings are automatically saved to your computer 11 and DCOM is configured for FCWnx The Firewall Configuration window opens The following port numbers display by default e Controller Communications Port 6699 e Client Workstation server Communications Port RPC 135 The following port numbers are read from the dvmrtable of your FCWnx sys
24. following 38 FCWnx 7 7 Professional Edition Installation Manual Figure 9 Help Menu About window About FCWnx xl Facility Commander Winx Edition 7 7 Client Service Pack 0 Copyright 1998 2011 UTC Fire amp Security All rights reserved Build 0010 3 24 2011 Client License 5 Standard Photo Imaging License 5 Enhanced Photo Imaging License 5 Reader License 32 Camera License 16 API Connection License 1 Thin Client License Yes Apogee Yes Expiration Date Unrestricted Client Redundancy Yes Visitor License Yes Web Reporting License Yes Guard Tours Yes Graphics Yes ACURSA L support Yes Micro5 support Yes Micro2k support Yes Deployment Standalone OHReceiver Yes Floating Service Provider 3 GE Integral hr zl UTC Fire amp Security 791 Park of Commerce Blvd Boca Raton FL 33487 Phone 561 998 6100 Fax 561 994 6572 1100000001 000000 Close SecurityCnfg Utility The SecurityCnfg utility assists you in configuring firewall and DCOM settings on your computer We recommend that you configure your FCWnx system with the Windows firewall ON In order for your system to perform successfully the following firewall and DCOM ports must be configured for server and client communication across your network FCWnx 7 7 Professional Edition Installation Manual 39 Table 6 Supported authentications Anonymous Local User Account Domain Account Domain Yes N A Yes Workgrou
25. is now available Enter the name of the FCWnx database server and SPSQL instance such as DATABASESERVER SP SQL or select from the drop down list of available server computers for this client 4 Enter the File Server for this client or Browse for the File Server name on the Windows network These are the server computers you configured in the previous chapters 5 Click Next The Change the Secure Password window displays as in Figure 16 on page 54 FCWnx 7 7 Professional Edition Installation Manual 53 Figure 16 Change the Secure Password window Change the Secure password Change the password for the Windows Logon USERID Secure The FCWwnx installation creates a new Windows USERID called Secure By default the password is SecurityMaster08 If your Windows network has security policies that enforce rules for password creation you may want to change the Secure user password If you are unsure ask your System Administrator D Use Default Password Change Password New Password 2000090000000 0900 Repeat New Password BREEZE Wise Installation Wizard 6 The Facility Commander Wnx installation creates a new Windows User ID called Secure By default the password is SecurityMaster08 case sensitive If your Windows network has security policies that enforce rules for password creation you may need to change the Secure user password If you are unsure ask your system administrator Select one
26. of the following e Use Default Password Change Password Enter your new password and then enter the password a second time Note This password must be the same for all computers in the Facility Commander Wnx system Click Next The Ready to Install the Application window displays The default Destination Folder is indicated You may want to install to another location Click Browse to navigate to another program folder for placement of Facility Commander Wnx files 9 Click Next to continue Facility Commander Wnx copies system files updates the system configuration and displays the Facility Commander Wnx icon on your desktop This may take a few minutes 10 When the Facility Commander Wnx has been successfully installed window displays click Finish 11 Continue with Licensing the client computer on page 55 54 FCWnx 7 7 Professional Edition Installation Manual Licensing the client computer Typically you are configuring computers that are running additional Facility Commander Wnx client applications The reminder to license is placed at this point to maintain the proper sequence in completing the installation Once the client computer is licensed it will be added to the database At this time proceed to Chapter 4 License and Set Security Settings for your FCWnx System on page 31 Note When the licensing sequence is complete return to this step and continue the installation Configuring security settin
27. to report this alarm Refer to the Burle Allegiant documentation for more information Alarms from FCWnx The FCWnx Burle Allegiant Interface allows FCWnx alarms to trigger CCTV cameras monitors to turn on or off on the Burle Allegiant system Before this can happen FCWnx needs to be notified as to which FCWnx alarms are to be the triggers and which messages need to be sent to the Allegiant system to trigger cameras monitors To configure correctly follow the steps below Each step is explained in more detail in the sections that follow FCWnx 7 7 Professional Edition Installation Manual 121 1 Add change or delete the desired CCTV alarms Adding changing or deleting CCTV Alarms below 2 Map FCWnx alarms to CCTV alarms See Mapping FCWnx alarms to CCTV alarms on page 135 Adding changing or deleting CCTV Alarms CCTV alarms are the actual messages that are sent to the Allegiant Interface They control the sequence of monitors and cameras are switched on and off The Allegiant controller is preprogrammed to interpret these messages To program the Burle Allegiant controller refer to the manual on the Burle Allegiant command console language To add CCTV alarms in FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface 2 Click Add 3 In the Description field enter the appropriate description for your system Example Burle Allegiant CCTV Alarm 4 In th
28. way of Application Program Interface to Facility Commander Wnx Do not start this service or change the settings unless you are using the API option in FCWnx and have been previously licensed Starting Facility Commander Wnx The Facility Commander Wnx menu contains the following options e Diagnostic Viewer Refer to the document Diagnostics and Troubleshooting on the documentation disc that shipped with your Facility Commander Wnx system in PDF format or Online Help for details of this option Facility Commander Wnx Select and then click this option to open the Facility Commander Wnx application e FCWnx License Refer to the licensing section of this manual for instructions to license your new system The following features are available on machines with Typical Server installed or Custom installation with the database server component installed e Create FCWnx Database Select this option if you are creating a database outside of the normal installation sequence The database creation process is outlined in the appropriate installation section of this manual for your operating system Database Maintenance Utility This menu option opens the database backup restore and password utilities e Install SQL Server 2008 Express Edition This menu option installs SQL Server 2008 Express 66 FCWnx 7 7 Professional Edition Installation Manual e Security Configuration Select this option if you need to set the firewall or secu
29. you properly license your system In Demo Mode the system periodically shuts down and you are required to restart this application to continue operations This sequence continues indefinitely if you have not properly licensed your system Operation during Demo Mode is limited to the following e 2client computers e 1 Imaging session 4readers 4cameras e 1 API connection e Client Redundancy e Guard Tours e Graphics console e Controller support e VMC Second and any additional client licenses Note If the client is part of a domain the user logged on must be a domain user assigned to the SPAdmin group of this application on the server and not logged on locally as Administrator If you are logged on locally as Administrator you will not be able to license successfully because the Licenselnfo folder will not be found You must license all additional clients to operate Facility Commander Wnx FCWnx 7 7 Professional Edition Installation Manual 35 To license the second and any additional clients 1 If the license program is not already open select Start Programs Facility Commander Wnx and then FCWnx License The License Setup page opens 2 Click OK on the License Setup dialog box if you have not already done so 3 The First Time License check box is clear Ignore and do not select 4 SQL Password for FCWnx This field is disabled and was completed when First Time License was completed 5 Select the Warranty Remi
30. 6 4 Once the FCWnx and American Dynamics systems are set up and configured operation of the CCTV control feature is a hands free procedure FCWnx 7 7 Professional Edition Installation Manual 111 Figure 26 Overview of the FCWnx and American Dynamics interface 5301170018 Hardware requirements For the American Dynamics system e AD 2150 controller provided by American Dynamics e CCTV cameras and monitors e Cable to connect the FCWnx system and the American Dynamics switches 112 FCWnx 7 7 Professional Edition Installation Manual Figure 27 Cable pinouts terminal block to DB25F and terminal block to DB9F RX PIN 4 TX PIN 5 PIN 3 SHIELD GND PIN 2 PIN1 8 PIN MODULAR TERMINAL BLOCK SPIN TERMINAL SECURE PERFECT 8 PIN TERMINAL AMERICAN BLOCK SYSTEM DE25 BLOCK DYNAMICS DBSF RX 4 2 RX4 2Tx TXS 3 RX TXS 3 RX GNDT 7 GND GND 7 GND For the FCWnx system e FCWnx computer Refer to Installation American Dynamics below Installation American Dynamics This interface program has a separate installation utility in the FCWnx directory of the client computer or in the Client directory of the server computer The FCWnx American Dynamics program can be installed at the same time the FCWnx system is installed or any time thereafter Note Refer to your American Dynamics manual for DIP switch settings They should be set to the default settings To install FCWnx American Dynamics 1 Y
31. Alarms from the Pelco system Only one alarm can be generated from the Pelco CCTV system Loss of COMM Alarm This alarm signifies that the interface program is no longer able to communicate with the Pelco controller FCWnx 7 7 Professional Edition Installation Manual 133 Alarms from FCWnx The FCWnx Pelco interface allows FCWnx alarms to trigger CCTV cameras monitors to turn on or off on the Pelco system Before this can happen FCWnx needs to be notified as to which FCWnx alarms are to be the triggers and which messages need to be sent to the Pelco system to trigger cameras monitors To configure correctly follow the steps below Each step is explained in more detail in the sections that follow 1 Add change or delete the desired CCTV alarms See Adding changing or deleting CCTV alarms below 2 Map FCWnx alarms to CCTV alarms See Mapping FCWnx alarms to CCTV alarms on page 135 Adding changing or deleting CCTV alarms CCTV alarms are the actual messages that are sent out to the Pelco Interface They control what sequence of monitors and cameras are switched on and off The Pelco controller is preprogrammed to interpret these messages To program the Pelco controller refer to the manual on the Pelco command console language To add CCTV alarms within FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface 2 Click Add 3 In the Description field en
32. CCTV cameras and to monitor remotely when FCWnx alarms change state To be able to monitor the alarms the desired FCWnx alarms must be linked or mapped to the appropriate CCTV cameras set up in the Kalatel system When FCWnx receives the mapped alarm FCWnx sends a message to the Kalatel system to turn on the linked CCTV cameras and monitors The Kalatel system then controls the appropriate cameras and monitors No operator intervention is required As an alarm is cleared by the operator from the Alarm Monitor form or when the FCWnx alarm resets the Kalatel system is informed that the alarm is now reset and responded to and the appropriate camera turns off Setup overview To configure a Kalatel system 1 Set up the FCWnx system and the Kalatel system or verify the setup if this is an existing system Figure 31 on page 124 provides a basic example of the hardware setup See Software requirements on page 110 and Hardware requirements on page 124 for more information FCWnx 7 7 Professional Edition Installation Manual 123 2 Install the FCWnx Kalatel software on the desired FCWnx computer See Installation Kalatel on page 126 3 Add CCTV alarms and then link or map the desired FCWnx alarms to the appropriate CCTV cameras set up in Kalatel Configuring alarms on page 127 and Monitoring on page 136 4 Once the FCWnx and Kalatel systems are set up and configured operation of the CCTV control fe
33. CWnx must be installed on drive C 4 Click Next to continue FCWnx copies system files updates the system configuration and displays the Facility Commander Wnx icon on your desktop Note This may take several minutes 20 FCWnx 7 7 Professional Edition Installation Manual 5 If required SQL Server 2008 Express is installed and then the system reboots Windows 7 only If SQL Server is not installed on your server computer FCWnx installs SQL Server Express After SQL Express is installed the system reboots After you log back in the FCWnx installation should proceed automatically If the installation does proceed within five minutes of logging in double click the following file to continue the install lt INSTALL DIR gt FCWnx SQLExpress SPMSCRAT exe 6 The Create Convert database window displays and databases are created 7 After the FCWnx databases have been created the FCWnx License Setup window opens Continue with Licensing your Facility Commander Wnx system on page 24 Custom installation Caution Custom installation is recommended for experienced software installers only Note FCWnx components cannot be installed individually However you must select Custom as your installation type if you choose one of the following options e Credential Aliasing e Change the password for the Windows logon USERID secure If you chose a Custom installation follow the instructions below To inst
34. D on the FCWnx Alarm Monitor All FCWnx alarms that trigger CCTV alarms must be monitored Diagnostics A diagnostic object called CCTV reports all diagnostics for all CCTV interfaces on the client For details of the diagnostic utility refer to your FCWnx Online Help Removal of CCTV client interface The FCWnx CCTV client interface program is removed when you delete the client interface from any one of the FCWnx client computers Note You must first remove all CCTV alarm mapping before you can delete the CCTV client interface 136 FCWnx 7 7 Professional Edition Installation Manual To remove the CCTV client interface 1 From the Application pane Administration group select Client to open the Client form 2 Click Search to display all records 3 Select the CCTV client 4 Click Delete on the FCWnx toolbar FCWnx 7 7 Professional Edition Installation Manual 137
35. FCWnx 7 7 Professional Edition Installation Manual Z UTC Fire amp Security A United Technologies Company P N 460646003A O9AUG11 Copyright Disclaimer Trademarks and patents Intended use FCC compliance Certification and compliance Manufacturer Contact information 2011 UTC Fire amp Security All rights reserved This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire amp Security except where specifically permitted under US and international copyright law The information in this document is subject to change without notice UTC Fire amp Security assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at www utcfireandsecurity com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental The Facility Commander Wnx name and logo are trademarks of UTC Fire amp Security Other trade names used in this document may be trademarks or registered trademarks of the manufactur
36. Facility Commander Wnx on page 63 There are additional system parameters you need to address Enter your login ID and password Note Default login ID is secure and the password is SecurityMaster08 case sensitive The language is English If logging into FCWnx using a client you must have a valid operating system Windows XP Professional or Vista user name and password along with a valid FCWnx login ID and password on the server computer Those login IDs must be part of the SPAdmin local group on the FCWnx server computer Click OK FCWnx 7 7 Professional Edition Installation Manual 4 On the Administration menu click Client 5 Inthe Thin Client Status combination group select Enabled thin client terminal server installation of FCWnx is now complete 6 Thin client software must be installed on all computers that are going to connect to the thin client server and access FCWnx 7 Your FCWnx software license limits the number of thin client installations allowed Setting up a Digi serial port expander Note If you purchased this system from UTC Fire amp Security the Digi board is already set up for you The Digi serial port expander is a UTC Fire amp Security approved serial port expander The purpose of the Digi serial port expander is to provide additional COM ports which are required for wiring direct connect micros and communicating with dial up micros using modems Note If you plan on using CCTV
37. K 10 Change the server computer name on all clients in your Facility Commander Wnx system repeating the steps beginning with Server computer name in system properties on page 70 Note Remember to change the client name in the Facility Commander Wnx application Client table Recreating a Microsoft SQL Server registration This step changes the computer name for the Microsoft SQL Server program Microsoft SQL Server 2008 Express To change the computer name in Microsoft SQL Server 2008 Express 1 Click Start Programs Microsoft SQL Server 2008 and then SQL Server Management Studio At the Connect to Server dialog connect to your SPSQL instance Select then right click your computer name and SPSQL instance Select Register a Aa WwW N Inthe Server name field enter the new name of the server computer and then click Save 72 FCWnx 7 7 Professional Edition Installation Manual Figure 23 Register Server gF Register Server x Server You can replace the registered server name with a new name and optional server description Server name Server description Server Group Select a server group LJ Database Engine New Group cui __ 4 6 Click the Server drop down list to display the list of Server names in your Facility Commander Wnx network system Your newly created Server name should display on this drop down list Select your new Server name 7 Sele
38. Monitor You will notice an entry for the CCTV you just installed FCWnx 7 7 Professional Edition Installation Manual 13 To start the CCTV application you need to create CCTV alarms in the CCTV Alarm form first Then you need to map the desired FCWnx alarm to CCTV on the Alarm form CCTV tab Configuring alarms below and Monitoring on page 136 14 To start your CCTV interface click Launch Client on the toolbar while the CCTV interface is selected This starts the program that communicates with your CCTV switcher Configuring alarms The communication between the FCWnx system and the Burle Allegiant system is bidirectional meaning that alarms are sent from FCWnx to the Burle Allegiant system and alarms are also sent from the Burle Allegiant system to the FCWnx system Alarms from the Burle Allegiant System Two alarms can be generated from the Burle Allegiant CCTV system e Loss of COMM Alarm e Video Loss Alarm Loss of COMM Alarm This alarm signifies that the interface program is no longer able to communicate with the Allegiant controller Video Loss Alarm This alarm is reported only if you selected the optional video loss port during the installation of the FCWnx Burle Allegiant software A separate alarm is generated for each camera that is configured on the Burle system The first alarm is set up for you However the Video Loss Alarm requires that a special command be executed on the Burle Allegiant system
39. Pelco system The FCWnx Pelco Interface supports the Pelco controller CM9760 The FCWnx Pelco Interface provides the capability to automatically control Pelco CCTV cameras and to monitor remotely when FCWnx alarms change state To be able to monitor the alarms the desired FCWnx alarms must be linked or mapped to the appropriate CCTV cameras set up in Pelco When FCWnx received the mapped alarm FCWnx sends a message to the Pelco system to turn on the linked CCTV cameras and monitors The Pelco system then controls the appropriate cameras and monitors No operator intervention is required As an alarm is cleared by the operator from the Alarm Monitor form or when the FCWnx alarm resets the Pelco system is informed that the alarm is now reset and responded to and the appropriate camera turns off Setup overview To configure a Pelco system 1 Set up the FCWnx system and the Pelco system or verify the setup if this is an existing system Figure 34 on page 130 provides a basic example of the hardware setup See Software requirements on page 110 and Hardware requirements on page 130 for more information 2 Install the FCWnx Pelco software on the desired FCWnx computer Installation Pelco on page 132 3 Add CCTV alarms and then link or map the desired FCWnx alarms to the appropriate CCTV cameras set up in Pelco Configuring alarms on page 133 and Monitoring on page 136 FCWnx 7 7 Professiona
40. Shared folders illustrate a hand under the folder icon as shown in Figure 6 below This allows other computers to gain access to the information stored in these folders when logged in as an authorized user Figure 6 Typical server folder structure Address C Progran EJ Go Folders x I config Database GQ Designs English GQ Externals Firmware omens GraphicsCache a ire GQ Logs Rpt SecureScripts SQLExpress O UserManuals Video VideoSubsystem O Yme vmenls v gt To learn more about the folders in your FCWnx directory review these descriptions Table 5 Server folder descriptions Folder name Description Config A folder that contains website configurations for the FCWnx Web Service The FCWnx Web Service is used by VMC to communicate with FCWnx Database A folder that contains the system database files along with the archive and history database files SQL Server log files for each database are also found in this folder Designs A shared folder that contains all credential designs used by the imaging stations and sample credential designs English The files required to display the FCWnx client software in English As more languages are installed more language specific folders display FCWnx 7 7 Professional Edition Installation Manual 27 Folder name Description Externals Firmware gmcNls GraphicsCache jre Logs Rpt SecureSc
41. able in other version of Windows This setting must be disabled for FCWnx to operate successfully between servers and clients Once the user sets the permission the user and clients have access to shared files and the ability to assign passwords to shares To disable simple file sharing 1 Double click My Computer on the Windows XP desktop 2 From the Tools menu select Folder Options to open a Folder Options window 3 Click the View tab and locate the Use simple file sharing Recommended check box in the list of Advanced Settings 4 To disable Simple File Sharing ensure this check box is not checked Click inside the check box to disable the option The Simple File Sharing check box should be at or near the bottom of the Advanced Settings list 5 Click OK to close the Folder Options window The settings for Simple File Sharing are now updated no computer restart is required Enabling Simple File Sharing prevents the ability to assign user level passwords to shares When Simple File Sharing is enabled on a computer remote users are not prompted for a password when accessing that computer s shares FCWnx 7 7 Professional Edition Installation Manual 13 If the Windows XP Professional computer is part of a Windows domain rather than a Windows workgroup this process for enabling or disabling Simple File Sharing has no effect Simple File Sharing always remains disabled for computers joined to domains Firewall exceptions li
42. ail accounts can be accomplished by selecting Administration from the Application Group pane and then Preference On the Settings tab select Enable in the Event Notifier E mail Support section This capability allows you to notify an e mail account when incoming Facility Commander Wnx alarms are received Refer to the Facility Commander Wnx Online Help for details of this option Changing the Facility Commander Wnx server computer name This section provides instructions for changing the computer name for the following configurations e Typical installation change the database server computer name e Custom installation that has the database server file server and FCWnx Client Application installed on the same computer For any other scenario you must consult UTC Fire amp Security Technical Support for assistance You need to change the computer name in two areas e In System Properties e Using the SPServer exe utility Details are included in the following sections FCWnx 7 7 Professional Edition Installation Manual 69 Server computer name in system properties Note These instructions assume that you are at the server computer of a Typical installation All database and Server components and the Facility Commander Wnx application are on the same computer If your database and Server components and application are on separate and different computers call UTC Fire amp Security Technical Support for assistance This step c
43. all FCWnx Custom installation 1 Select Custom as the type of installation and then click Next FCWnx 7 7 Professional Edition Installation Manual 21 Figure 2 Select Custom Installation Type Select Installation Type Select the desired installation type Typical a zi ELS a 7 Custom x he zi 40 Wise Installation Wizard The most common application features will be installed This option is recommended for most users Use this option to choose which application features you want installed and where they will be installed Recommended for advanced users At the Install FCWnx Client Server window select Server and then click Next The Select Credential Aliasing Option window displays as in Figure 3 on page 23 4 This feature allows you to assign a credential number that represents the encoded credential number This provides added security in that the encoded number is displayed only to authorized users e Do not use aliases indicates no aliasing will be used e Use aliases automatically provided by FCWnx assigns the credential number for you Use aliases manually provided by user aliasing allows you to assign the number 22 FCWnx 7 7 Professional Edition Installation Manual Figure 3 Credential Aliasing window Select Credential Aliasing Option Select the desired credential aliasing option Aliasing provides protection of the numbers encoded into badges by hiding them f
44. allation Manual To change the server computer name in the Facility Commander Wnx application 1 Stop Facility Commander Wnx services If you need assistance review Facility Commander Wnx services overview on page 64 2 Navigate to the FCWnx folder of your server computer The default is Program Files GE FCWnx 3 Double click the SPServer exe file The FCWnx Server Name Definition window opens as shown in Figure 22 below Figure 22 FCWnx Server Name Definition window i55 FCWnx Server Name Definition e x Your current FC Wnx Server is GLOBALSERVER Please enter the name of the computer which will be used as the new FCWns Server PC NEWG LOBALSERVER Cancel 4 Your existing server computer name displays as a read only field Ignore this field 5 Enter the new server computer name in the appropriate field 6 Click OK The Server Name Definition dialog box displays an update message 7 Click OK to close this window 8 Relicense your Facility Commander Wnx system at this time If the computer has not changed just the computer name you can use your existing license key provided at the time you purchased your system If the computer has changed your system needs to be relicensed with a new license key Be prepared to obtain a new license from UTC Fire amp Security Refer to Generating a registration key on page 32 FCWnx 7 7 Professional Edition Installation Manual 71 9 Click O
45. allation and access If you have additional questions consult your IS Department for assistance FCWnx 7 7 Professional Edition Installation Manual 101 To install FCWnx on a thin client terminal server computer 1 o N O A Insert the FCWnx installation disc into your CD DVD drive A Terminal Server Install Failure message is displayed as shown below Terminal Server Install Failure E x terminal server must be in install mode before you can install a program When you use Add Remove Programs in the Control Panel to install a program this automatically puts a terminal server in install mode Click OK If not already displayed browse to the FCWnx installation disc content This is typically D Double click terminal exe to begin the FCWnx software installation Continue with Selecting Installation Type of your FCWnx Installation Guide and proceed with complete FCWnx installation instructions Note Return to this point when the entire installation process is complete Following installation of FCWnx on a computer with thin client services enabled a manual restart is required to complete the process Restart your computer at this time and then proceed to log on Following installation of FCWnx To finalize the FCWnx installation 1 102 Log on to the FCWnx application Select the File menu and then select Login For additional details review Chapter 6 Logging on and configuring
46. and cleaning up after an uninstall You may encounter problems while uninstalling from a server computer Sometimes this results in an incomplete uninstall which means miscellaneous files are left behind If you did encounter problems the sections that follow detail 94 FCWnx 7 7 Professional Edition Installation Manual some troubleshooting steps to assist you in troubleshooting your uninstall The first step is to verify that Facility Commander Wnx uninstalled cleanly Refer to Verifying FCWnx uninstalled successfully below Verifying FCWnx uninstalled successfully Check the Facility Commander Wnx folder and verify that the Database and Logs folders are the only items left To verify a Facility Commander Wnx uninstall 1 Go to Windows Explorer and navigate to your Facility Commander Wnx folder The default setting is Program Files GE FCWnx 2 You should see the Database and Logs folders only If you see any other files select them and then click Delete 3 Next continue with Deleting subkeys from the registry below Deleting subkeys from the registry Caution Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system Neither UTC Fire amp Security nor Microsoft guarantee that problems resulting from the incorrect use of Registry Editor can be solved Use Registry Editor at your own risk To delete the FCWnx subkey from the registry 1 Click Start then
47. ander Wnx 7 7 e M5PXNplus and M2000PXNplus Upgrade Instructions Provides instructions for upgrading to the PXNplus CPU board e M3000 Installation Manual A guide to mounting and installing the M3000 panels and associated boards e M5 Installation Guide A guide to mounting and installing the M5 panels and associated boards iv FCWnx 7 7 Professional Edition Installation Manual e Micro PX 2000 PXN 2000 and M2000PXNplus Installation Manual This guide provides mounting and installation instructions for the PX 2000 and PXN 2000 microcontrollers e DirecDoor Quick Guide Provides brief instructions on mounting and configuring the DirecDoor controller e Diamond II User Manual This document provides instructions for the installation configuration and operation of the Diamond Il software e ACU Networked Intelligent Controllers Hardware Installation Manual Provides instructions for installation and wiring for ACU controllers and associated hardware These documents and others are included on the documentation disc shipped with your Facility Commander Wnx system in PDF format You must have Adobe Acrobat Reader installed on your computer to view PDF documents For your convenience a copy of the Adobe Acrobat Reader software is included on the disk FCWnx 7 7 Professional Edition Installation Manual vi FCWnx 7 7 Professional Edition Installation Manual Chapter 1 Introduction to Facility Commander Wnx Summary This
48. anually lock the speed of the modem at 9600 baud 104 FCWnx 7 7 Professional Edition Installation Manual To lock the speed of the modem at 9600 baud 1 Click Start and then click Control Panel 2 From the Control Panel select Phone and Modem Options 3 On the Modems tab select the modem you are using for your micros and then click the Properties button 4 Inthe Maximum port speed field select 9600 Note Not all modems use the exact commands listed in the previous step If your modem does not use that command use the definitions below to select the equivalent command amp Q0 Selects direct asynchronous operation and turns off error correction data compression and automatic speed buffering ASB S37 Selects the speed that your modem uses to attempt a connection with the remote modem This is the data transmission speed across the telephone line from modem to modem If the remote modem does not support the speed specified by S37 your modem attempts to connect at the next lower speed This continues until a connection is made the options are exhausted or the remote modem times out 9 9600 bits second If you have problems at 9600 you can try a lower baud rate 8 4800 bits second 7 2400 bits second 5 Click OK Click OK again and then click Close Setting up the Fargo DTC550 printer encoder for smartcard encoding with FCWnx To use the Fargo DTC550 printer encoder with FCWnx you must download and instal
49. ath file name date and time 82 FCWnx 7 7 Professional Edition Installation Manual 6 If you choose not to back up any of the three databases clear the check box If the check box is checked but no destination is entered in the database field backup of that database file will not occur 7 Accept the default Login of sa and enter the Password for sa The default password assigned for the sa user is SecurityMaster08 case sensitive 8 Click Backup The backup process begins When backup is complete a dialog box displays a message verifying the successful backup of the chosen databases 9 Click OK 10 Exit the Database Maintenance window Backing Up Facility Commander Wnx designs and videos Backing up creates a copy of selected data You can use any backup program you want and any storage media such as an external hard drive USB flash drive CD DVD or a network folder The size of the files in the folder you want to back up will be a determining factor of which media to use If you purchased your system from UTC Fire amp Security then your system contains a CD DVD RW drive that can be used for backup purposes To back up data 1 In Microsoft Explorer navigate to the Facility Commander Wnx program folder Select the Designs and Video folders 2 Copy the folders to your backup media Restoring How you restore depends on how you backed up the system What you should restore is detailed below
50. ature is a hands free procedure Figure 31 Overview of the FCWnx and Kalatel interface Hardware requirements Kalatel system hardware requirements e Cable to connect the KTD 304 keypad to the KTD 348 switcher Refer to Figure 32 for cable pinout information e CCTV cameras and monitors e KTD 348 controller provided by Kalatel e KTD 304 keypad provided by Kalatel FCWnx system hardware requirements e FCWnx computer 124 FCWnx 7 7 Professional Edition Installation Manual Refer to Installation Kalatel on page 126 e Cable to connect the FCWnx system from Kalatel KTD 348 Figure 32 Cable pinouts KTD 304 to KTD 348For the FCWnx System RS 422 CONTROL SIGNAL IN From other keypads or alarm chassis SIGNAL A To receivers and matrix switchers MODULAR RS 422 IN A Y YELLOW WALL aN RS 422 IN B G GREEN RS 422 OUT A WH WHITE RS 422 OUT B BR BROWN 14VDC POWER 0 ORANGE Ain 14VDC POWER B BLUE DTMF SIGNAL A R RED E S DTMF COMMON B BL BLACK KTD 304 D KEYPAD 530119006A Figure 33 Cable pinouts FCWnx to Kalatel KTD 348 ALRT RS 232 OUT IN rm rr rc rn ma RX TX B A B A HH HHHH DB 9 PIN SIGNAL DB 25 PIN 2 RXD 3 3 L s TXD 2 GND 7 5301190054 FCWnx 7 7 Professional Edition Installation Manual 125 Installation Kalatel This interface program has a separate install u
51. backup media SecurePerfect SecurePerfectHistory and SecurePerfectArchive Refer to the appropriate section of this chapter 4 Restore the GraphicsCache Video and Designs folders from your backup media to the appropriate folders See the appropriate section of this chapter Note If restoring to a different server computer with a different server name you will need to run a script to reset the database security See Changing the Facility Commander Wnx server computer name on page 69 Follow the steps in the order they are listed 5 Run the licensing program Facility Commander Wnx License and enter your 35 character license key string See Chapter 4 License and Set Security Settings for your FCWnx System on page 31 6 Restart the computer 80 FCWnx 7 7 Professional Edition Installation Manual Backing up A backup is a copy of selected data You should keep two backups e The Facility Commander Wnx data e The entire Facility Commander Wnx installation Facility Commander Wnx data Facility Commander Wnx data includes the elements in Table 10 below Table 10 Facility Commander Wnx data include the following Element Description Main Database Contains configuration data such as credentials and controllers History Database Contains current history including credential transactions and operator history Archive Database Contains copies of Facility Commander Wnx history data based on archive
52. case sensitive Note Although you cannot change the password here we recommend assigning a unique SQL system administrator password to your database using the FCWnx Maintenance Utility 9 Click Restore The restoration process begins When restoration is complete a dialog box displays a message verifying the restoration of the chosen databases 10 Click OK 11 Exit Restore The database restoration is complete 12 Relicense your Facility Commander Wnx system 13 Start Facility Commander Wnx services 84 FCWnx 7 7 Professional Edition Installation Manual Restoring designs and videos To restore the Designs and Video folders to the Facility Commander Wnx server computer 1 Copy the designs from the backup source into the Designs folder on the Facility Commander Wnx server computer 2 Copy the videos from the backup source into the Video folder on the Facility Commander Wnx server computer FCWnx 7 7 Professional Edition Installation Manual 85 86 FCWnx 7 7 Professional Edition Installation Manual Chapter 9 Uninstall Facility Commander Wnx or delete a database Summary This chapter outlines instructions for removal of software and deleting a database Content Uninstalling Facility Commander Wnx software 87 Before you begin 87 Uninstalling Facility Commander Wnx 88 Uninstalling Facility Commander Wnx installed components 88 Verifying and cleaning up after an uninstall 89 Deleting the database 90 Facility C
53. cfireandsecurity com Content Preface iv Safety terms and symbols iv Related documentation iv Chapter 1 Introduction to Facility Commander Wnx 1 Recommended minimum requirements 1 Before you begin 4 Installation and setup outlines 4 Chapter 2 Windows 7 Vista and XP Professional system setup 7 Preinstallation checklist 8 Network card 8 Configuring the computer for the network 9 Installing the operating system 9 Setting up your monitor 10 Setting the network properties 11 Defining user accounts and passwords 12 Items specific to Windows XP Professional 13 Items specific to Windows Vista 14 Items specific to Windows 7 15 What s next 16 Chapter 3 Install Facility Commander Wnx Professional Edition server 17 Installing Facility Commander Wnx 18 Licensing your Facility Commander Wnx system 24 Configuring security settings 25 Setting services to automatic startup 25 Server folder structure 27 Facility Commander Wnx user accounts 28 What s next 29 Chapter 4 License and Set Security Settings for your FCWnx System 31 Licensing Facility Commander 31 About Facility Commander Wnx license summary 38 SecurityCnfg Utility 39 What s next 43 Chapter 5 Installing Facility Commander Wnx Software on additional clients 45 Reaching the First Time License computer over the network 46 FCWnx 7 7 Professional Edition Installation Manual Installing Facility Commander Wnx on additional client computers 48 Licensing the client computer 55
54. ct Connect The password fields are now available for entry 8 Enter the sa login name and sa password 9 Do notchange any other selections 10 Click OK The new Server name displays in your Microsoft SQL Server Management Studio navigation tree similar to Figure 24 on page 74 FCWnx 7 7 Professional Edition Installation Manual Figure 24 SQL Server Enterprise Manager navigation tree DR Microsoft SQL Server Management Studio E Notification Services SQL Server Agent DA Notification Services SQL Server Agent 11 Close the Microsoft SQL Server Management Studio 74 FCWnx 7 7 Professional Edition Installation Manual Chapter 7 Logging off and shutting down Summary This chapter details the process of exiting logging off or shutting down Facility Commander Wnx and your computer Content Exiting Facility Commander Wnx 75 Quitting Facility Commander Wnx application 76 Shutting down 76 Logging off from Windows 76 Automatic client shutdown 77 Exiting Facility Commander Wnx When exiting Facility Commander Wnx you have two options Exit e Log Off Exit logs off the operator and shuts down the Facility Commander Wnx client application Log off allows an operator to log off and another operator to log on without exiting the program FCWnx 7 7 Professional Edition Installation Manual 75 Quitting Facility Commander Wnx application You have the option of logging off witho
55. d to your computer What s next Unless otherwise stated in your installation sequence continue the installation for your system by selecting one of the following sequences Facility Commander Wnx server Computers Setting services to automatic startup on page 25 Facility Commander Wnx Client Computers Configuring security settings on page 55 FCWnx 7 7 Professional Edition Installation Manual 43 44 FCWnx 7 7 Professional Edition Installation Manual Chapter 5 Installing Facility Commander Wnx Software on additional clients Summary This chapter includes instructions for installation and configuration of Facility Commander Wnx on additional client computers These computers can be communication clients for hosting controllers and digital video recorders and available as Imaging stations Follow instructions in the order presented Content Reaching the First Time License computer over the network 46 Pinging the First Time License computer 46 Checking computer accessibility over the network 47 Installing Facility Commander Wnx on additional client computers 48 Before you begin 48 Starting the installation 48 Facility Commander Wnx software installation begins 49 TYPICAL installation 50 CUSTOM installation 52 Licensing the client computer 55 Configuring security settings 55 Setting services to automatic startup 55 Logging on to client computer 57 Viewing Imaging status 58 Imaging login setup 58 Clie
56. dded CCTV alarms see previous section Configured the micros so that you have FCWnx alarms to map refer to the Online help for assistance To map FCWnx alarms to CCTV alarms 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface 2 Click Search 3 In the Search Result window locate and then select the FCWnx alarm you want to map The alarm information now opens 4 Select the CCTV tab 5 Click Add Remove FCWnx 7 7 Professional Edition Installation Manual 135 6 The CCTV alarms you added in the previous step display 7 Select the desired CCTV alarm you would like to map to the FCWnx alarm 8 Click to assign an alarm If you would like to unassign one select the desired CCTV alarm from the list on the right and click 9 When you are done assigning alarms click OK 10 Click the Alarm tab Verify that the Monitor field is enabled 11 Click Save Monitoring When you added CCTV alarms the Reset CCTV Alarm field provided two reset choices for the alarm when the alarm is cleared from the Alarm Monitor or when the alarm Resets If you selected when the alarm is cleared from the Alarm Monitor then you need to clear the FCWnx alarm from the Alarm Monitor before the RESET message is sent to the controller However if you selected when the alarm Resets you can observe the results on the Allegiant system as FCWnx alarms are SET and RESET indicated by the red and green LE
57. devices to interface with FCWnx you need additional serial ports therefore you need a Digi serial port expander However integrated digital video recorders and equipment use an Ethernet interface To install or change the configuration of the Digi serial port expander 1 Shut down the computer and turn the power off Remove the power cord from the back of the computer Stand by power causes the system to automatically start up on the insertion of a new card of any type into the PCI bus 2 Open the computer and install the Digi board into any free PCI slot of the motherboard Secure the card to the computer chassis 3 Close the computer case and connect the Digi box to the cable from the Digi board that you just installed 4 Turn the power on and wait for the computer to restart If the computer does not restart manually restart the system at this time During the startup sequence Windows detects the Digi serial port expander and prompts you for the Windows installation disc Note If this is a client computer during the startup sequence Windows detects the Digi serial port expander and prompt you for the Windows installation disc FCWnx 7 7 Professional Edition Installation Manual 103 5 Insert the Windows installation disc A screen displays prompting you for the type of module you have attached to the board 6 Select 16em if you are using the 16 port expander box 16em is the default setting or 8em if you are using t
58. displaying in your application This field accepts a number between 0 and 120 License controller 5 Accept and do not change the License Controller Machine Seed Key as displayed 6 In the License Key sections enter the 35 character license key string obtained through the UTC Fire amp Security Web site You can type the entry into the control dialog boxes or copy cut and then click any License Key control dialog box to paste the entire key File Server 7 The Path for license information file located on the File Server is a read only dialog box and displays for information only 8 The Browse button is enabled and allows selection of file server license information path to give the user an opportunity to log in to the remote computer if the currently logged in user does not have permissions for the folder 9 Click Register 10 The SQL Server Login dialog box may display as shown in Figure 8 on page 38 Clear the Use Trusted Connection check box if checked and then enter the Login ID sa and enter sa s Password If you purchased your system FCWnx 7 7 Professional Edition Installation Manual 37 from UTC Fire amp Security a temporary password of SecurityMaster08 was assigned We recommend that you enter a password of your choice Click OK Figure 8 SQL Server Login dialog box with data x Data Source FCWnx SOL J Use Trusted Connection Cancel Login ID sa __Heb_ Password f ven Options gt gt
59. e Note If you change the default Facility Commander Wnx user password all computers must use the identical Facility Commander Wnx replacement user password To begin a Custom installation 1 Select the type of installation as Custom as displayed in Figure 14 below Figure 14 Select Custom Installation Type Select installation Type Select the desired installation type Typical The most common application features will be installed This option x So is recommended for most users A Custom amp Use this option to choose which application features you want i E installed and where they will be installed Recommended for p advanced users Wise Installation Wizarde 2 The Install FCWnx Client Server window displays as shown in Figure 15 52 FCWnx 7 7 Professional Edition Installation Manual Figure 15 Custom Install FCWnx Client Server j Facility Commander Wnx 7 7 Setup E loj xj Install FOAnx Professional Client Server oS Select the Type of Installation yp C Server Server install will install the FCWnx Server on this computer Client DATABASE SERVER Enter the SQL Server Instance name of the FC Wnx Database and the computer name of the FC Wnx File Server for this client or browse on the Windows network Database Server he File Server Browse Wise Installation Wizard cnc 3 Select Client The Database Server field
60. e CCTV Interface field choose Burle Allegiant 5 Inthe CCTV Alarm field choose the alarm number of the interface you are monitoring 6 The Enable Message and Disable Message fields are automatically filled Use these default settings 7 Inthe Reset CCTV Alarm field two reset choices for the alarm are provided When the alarm is cleared from the Alarm Monitor or When the alarm Resets This means the reset or the disable message can be sent when the FCWnx alarm e ls cleared from the Alarm Monitor e Resets 8 Click Save To change CCTV alarms in FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface 2 Click Search 122 FCWnx 7 7 Professional Edition Installation Manual 3 In the Search Result window locate the CCTV alarm you want to change then select it The alarm information now opens 4 Make the desired changes 5 Click Save To delete CCTV alarms in FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface 2 Click Search 3 In the Search Result window locate the CCTV alarm you want to delete then select it 4 Click Delete 5 You are prompted to verify your decision to delete Click Yes to delete or No to keep the record Kalatel system The FCWnx Kalatel Interface supports the Kalatel controller KTD 348 The FCWnx Kalatel Interface provides the capability to automatically control Kalatel
61. e Machine Seed Key is displayed for information only and is a read only field The Machine Seed Key is unique and different every time the License Setup application is started The key is generated using the MAC and NIC address In the License Key sections enter the 35 character license key string obtained through the UTC Fire amp Security Web site You can type the entry into the control dialog boxes or select copy and paste it File server 6 The Path for license information file located on the File server is a read only dialog box and displays for information only The Browse button is enabled and allows selection of File server license information path to give the user an opportunity to log in to the remote computer if the currently logged in user does not have permissions for the folder When you navigate to and find the server computer you must select the Licenselnfo folder to display the server name folder name combination in this dialog box Click Register If the SQL Server sa user password is the not default SecurityMaster08 case sensitive a SQL Server Login window opens Enter the password for the SQL Server sa user and then click OK Professional servers The initial password is SecurityMaster08 case sensitive and is set up for you during the installation of SQL Server Express 10 A message displays informing you that the license setup was successful and 11 34 that the services will be sto
62. elect the line Facility Commander Wnx 7 7 and then click End Task 5 At the next dialog box click End Task again Uninstalling Facility Commander Wnx installed components Note Facility Commander Wnx 7 7 also installs the following components If you want to completely remove all installed components proceed with the following procedure Facility Commander Wnx 7 7 Imaging Runtime Facility Commander Wnx 7 7 Crystal Reports Runtime 88 FCWnx 7 7 Professional Edition Installation Manual To uninstall Facility Commander Wnx 7 7 Imaging Runtime and Facility Commander Wnx 7 7 Crystal Reports Runtime 1 Log on as someone with administrative privileges such as administrator 2 Click Start Control Panel and then Add Remove Programs 3 From the list of currently installed programs that display select Facility Commander Wnx Imaging Runtime 4 Click Remove or Uninstall The Add or Remove Programs window opens asking you to confirm the action Click Yes 5 When uninstall is complete click Finish 6 Repeat steps 3 through 5 for Facility Commander Wnx Crystal Reports Runtime 7 Exit the Add Remove Programs window and the Control Panel Verifying and cleaning up after an uninstall You may encounter problems while uninstalling from a server computer Sometimes this results in an incomplete uninstall which means miscellaneous files are left behind If you did encounter problems the sections that follow detail some steps
63. elp To access the Online Help select Online Help from the Facility Commander Wnx Help menu You do not have to be logged in to access Help Figure 21 Accessing online help Help Help Topics Fcwnx User Manual i About FCWnx Defining additional user accounts Adding additional Windows users is optional but recommended since this clearly identifies each user in Windows Note If you do choose to add additional users you must assign them to the group SPAdmin after Facility Commander Wnx is installed Adding yourself as an operator in Facility Commander Wnx To add yourself as an operator in Facility Commander Wnx 1 Log on using the default login ID secure 2 Add yourself as an operator in Facility Commander Wnx This will allow Facility Commander Wnx to track you and the steps you take in setting up the system To add yourself as an operator select Administration from the Application Group pane and then Operator For detailed instructions to configure an operator record refer to the Facility Commander Wnx User Manual or the Online Help 3 Log off and then log on as the new operator 68 FCWnx 7 7 Professional Edition Installation Manual Initial setup of Facility Commander Wnx records Refer to the online help as a guideline in setting up your system records The steps follow a specific sequence that is suitable for a smooth system configuration Setting up e mail accounts Configuring e m
64. ented in one of the following scenarios e First time license below e Running in demo mode on page 35 Second and any additional client licenses on page 35 e If you do not license during the Facility Commander Wnx installation sequence on page 37 Figure 7 License License Infomation License SQL Password for FCWnx Days before Expiration IV First Time License ll I Warranty Reminder 1a Cai License Controller Machine Seed Key KMWSN8ICJ7Z5BFQ License Key al al File Server Path for license information file located on the File Server computeruser PC Licenselnfo First time license This scenario assumes that this is the first client and this client is licensing during the installation sequence To license the first client 1 The First Time License check box is checked for you Do not change If it is not checked select it now 2 SQL Password for FCWnx Enter a 12 character password that the application will use to access the FCWnx database By default it is set to the first 12 characters of the Machine Seed Key FCWnx 7 7 Professional Edition Installation Manual 33 3 Select the Warranty Reminder in the Days before Expiration group box and enter or select the number of days before expiration of your warranty that you want a reminder to begin displaying in your application This field accepts a number between 0 and 120 License Controller 4 Th
65. ers or vendors of the respective products Use this product only for the purpose it was designed for refer to the data sheet and user documentation for details For the latest product information contact your local supplier or visit us online at www utcfireandsecurity com This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications You are cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment CE 2002 96 EC WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info UTC Fire amp Security HQ and regulatory responsibility UTC Fire amp Security 9 Farm Springs Road Farmington CT 06034 4065 USA For contact information see our Web site www ut
66. estoring databases on the Facility Commander Wnx Server 84 Restoring designs and videos 85 FCWnx 7 7 Professional Edition Installation Manual 79 Overview The difference between archiving and backing up is defined as follows e Archiving creates a copy of the latest history transactions You will still need to back up the archive file in order to maintain a copy Refer to the Facility Commander Wnx Online Help or the Facility Commander Wnx User Manual on the documentation disc shipped with your Facility Commander Wnx system in PDF format for details of this function e Backing up creates a copy of selected data such as the three databases and stores it either on the computer or other storage media such as an external hard drive USB flash drive CD DVD or a network folder FCWnx Professional system recovery checklist If your system or hard drive crashes your database may be determined to be beyond repair Follow the sequence of steps to recover your system To recover your Facility Commander Wnx Professional system 1 Install Windows 7 Windows Vista or Windows XP Professional operating system Install applicable operating system service packs See Installing the operating system on page 9 2 Install Facility Commander Wnx software from the installation disc See Chapter 3 Install Facility Commander Wnx Professional Edition server on page 17 3 Restore the three Facility Commander Wnx databases from your
67. g up the Fargo DTC550 printer encoder for smartcard encoding with FCWnx 105 CCTV Interfaces 109 Overview 110 Software requirements 110 American Dynamics system 111 Burle Allegiant system 117 Kalatel system 123 Pelco system 129 Mapping FCWnx alarms to CCTV alarms 135 Monitoring 136 Diagnostics 136 Removal of CCTV client interface 136 FCWnx 7 7 Professional Edition Installation Manual Preface Welcome to Facility Commander 7 7 Wnx Professional Edition This manual provides information for system administrators to set up install and configure a Facility Commander Wnx Professional Edition system Throughout this manual reference to Facility Commander Wnx is represented as FCWnx in text content to avoid repetition Safety terms and symbols These terms may appear in this manual Caution Cautions identify conditions or practices that may result in damage to the equipment or other property WARNING Warnings identify conditions or practices that could result in equipment damage or serious personal injury Related documentation For more information refer to the following e Facility Commander Wnx Online Help System Provides reference information such as window and field descriptions along with instructions for system administrator duties such as configuring controllers e Facility Commander Wnx 7 7 Upgrade Manual Provides instructions for upgrading your Secure Perfect or Diamond Il system to Facility Comm
68. gged on as administrator user to the local computer If not log off and log back on as a user with administrator permissions If you are logging onto a domain log off and log on as an administrator to the domain This user must also have local administrative privileges Insert the Facility Commander Wnx installation disc into the CD DVD drive If the disc does not launch you must manually start the software Using Windows Explorer navigate to the FCWnx Installation disc and double click Setup exe The Facility Commander Wnx introduction page opens Click Install A series of windows may display as the listed components automatically install if not already there These components may cause the system to FCWnx 7 7 Professional Edition Installation Manual restart when a new version is installed If your computer restarts log on as Administrator and installation continues e NET Framework e Windows Installer Note On rare occasions when installing Facility Commander from a DVD drive the installation will stall for approximately 10 to 20 minutes from the time you click Install to the time when the Welcome to Facility Commander Wnx 7 7 Installation Wizard page opens If this occurs it is most likely caused by your anti virus software If you have anti virus software running you must configure it so that the DVD drive is not scanned Refer to the documentation that came with your anti virus software for details 4 Please wait a
69. gs The Security Configuration utility launches immediately following the License Setup and assists you in configuring firewall and DCOM settings on your computer Check with your IT department for company specific network settings Refer to SecurityCnfg Utility on page 39 for more details on using this utility After successfully configuring the security settings e You may receive a Facility Commander Wnx Installation Complete dialog box If so click Yes to restart your computer e Log on as administrator and continue with Setting services to automatic startup on page 25 Setting services to automatic startup Note At this point in the installation the FCWnx services are stopped Now you need to change the startup method of the FCWnx services to automatic This means every time the computer starts the FCWnx services start Refer to Facility Commander Wnx services overview on page 64 for additional information about FCWnx services FCWnx 7 7 Professional Edition Installation Manual 55 Figure 17 FCWnx component services File Action View Help e9 HlScslaml gt aup amp Services Local _ T_T FCWnx Diagnostics Name Description Status Startup Type Log On As 4 Encrypting File System EFS Provides the core file encrypti Manual Local System Gh Extensible Authentication Protocol The Extensible Authentication Manual Local System Stop the service Restart the service we Fax
70. hall be treated as a compromise of the Encrypted Line Security of the proprietary burglar alarm system when installed with NIST validated Triple DES C module Version 1 1 14 The minimum system configuration for the Facility Commander Wnx 100 monitoring equipment consists of a Listed Pentium computer with a minimum CPU speed of 2 GHz 2 GB RAM 10 GB HDD and 10 100 NIC A color monitor shall also be provided 1024 x 768 resolution 16 bit color display FCWnx 7 7 Professional Edition Installation Manual Appendix B Optional hardware and software Summary This appendix details procedures to follow when installing optional hardware and software to your FCWnx system Content Installing FCWnx on a thin client terminal server 101 Following installation of FCWnx 102 Setting up a Digi serial port expander 103 Following installation of the Digi board 104 Setting up dial up modems 104 Setting up the Fargo DTC550 printer encoder for smartcard encoding with FCWnx 105 Installing FCWnx on a thin client terminal server Note Your FCWnx software license limits the number of thin client installations allowed Refer to the licensing chapter of your installation manual Install thin client software on the appropriate computers by following the appropriate installation and configuration instructions for your brand of hardware Windows documentation provides additional details of virtual workstation technology and thin client services inst
71. hanges the server computer name in the Windows operating system Note You must be at the database server computer To change the computer name in the Windows operating system 1 Stop Facility Commander Wnx services 2 Windows XP Professional e Right click the My Computer icon on your desktop and then click Properties Select the Computer Name tab from the System Properties window 2 Windows Vista and Windows 7 e Click Start right click Computer and then click Properties Inthe Computer name domain and workgroup settings click Change settings Select the Computer Name tab from the System Properties window 3 Enter the new name of the server computer It should consist of a maximum of 15 alphanumeric characters with no spaces 4 Click Change to open the Computer Name Changes window You can change the name and the membership of your computer Changes may affect access to network resources Click OK or Cancel to return to the System Properties window 5 Click Apply and then click OK You will be asked to restart your computer Select Yes Server computer name change using SPServer exe utility Note These instructions must be followed on every computer in your Facility Commander Wnx system including the server computer This step changes the computer name for the Facility Commander Wnx application FCWnx has a utility to assist you in changing your server computer name 70 FCWnx 7 7 Professional Edition Inst
72. he 8 port expander box 7 Click Add then Next You are asked what port number you want to install first beginning with the first available COM port usually COM 4 if an internal modem is installed Note We recommend starting with COM 5 ending with COM 20 ona 16em board and COM 12 on an 8em board 8 Click Finish The Ports Configuration window opens 9 Click Next then Finish The installation is complete Shut down and restart the computer system Following installation of the Digi board To finalize the Digi board installation 1 Check if the COM ports are installed by clicking Start Programs Administrative Tools then Computer Management 2 In the Computer Management window select Device Manager and expand the Ports COM amp LPT available to your computer Verify the list of COM ports and numbers that you installed Setting up dial up modems Note If you purchased this system from UTC Fire amp Security the modem is already set up for you A dedicated support modem for use by UTC Fire amp Security business and support is highly recommended Micro modems are used to communicate with dial up micros For Micro 5 and PX 2000 modems we recommend that you lock the baud rate at 9600 Before a modem can be used with FCWnx it must be set up in the operating system Refer to your modem documentation and Windows documentation for more information If this modem is to be used to communicate with micros you must m
73. his point to maintain the proper sequence in completing your installation 24 FCWnx 7 7 Professional Edition Installation Manual Refer to Chapter 4 License and Set Security Settings for your FCWnx System on page 31 After obtaining your registered license key as instructed in Generating a registration key on page 32 follow one of the sequences listed First time license on page 33 e Running in demo mode on page 35 Second and any additional client licenses on page 35 e If you do not license during the Facility Commander Wnx installation sequence on page 37 Reminder When you have completed a successful licensing sequence return to this point and continue After a successful licensing sequence or if you click Cancel to license at another time continue with Configuring security settings below Configuring security settings The Security Configuration utility launches immediately following the License Setup and assists you in configuring firewall and DCOM settings on your computer Check with your IT department for company specific network settings Refer to SecurityCnfg Utility on page 39 for more details on using this utility After successfully configuring the security settings e You will receive a Facility Commander Wnx Installation Complete dialog box Click Yes to restart your computer e Log on as administrator and continue with Setting services to automatic startup
74. hoto Imaging licenses Number of Enhanced Photo Imaging licenses You can install Imaging on any number of computers The license controls the number of Imaging stations active at the same time Number of readers Number of cameras Number of API connections Thin Client enabling Expiration date of the license Client Redundancy enabling Visitor enabling Guard Tours enabling micro controllers only Graphics enabling Types of controllers Deployment parameters DVR types supported this list displays all licensed video devices OH Receiver interface A summary of this information can also be viewed by selecting About from the application help menu Generating a registration key To obtain a license key contact UTC Fire amp Security Customer Support as follows Have the barcode from the software box and machine seed key available Telephone 855 536 3573 option 5 E mail access licenses fs utc com 32 FCWnx 7 7 Professional Edition Installation Manual Entering the license key When you have a registered license key it is time to enter the key in FCWnx License Setup at the Facility Commander Wnx Application server computer 1 If the license program is not already open select Start Programs Facility Commander Wnx and then FCWnx License The License Setup page opens 2 Click OK to close the dialog box and display the FCWnx License Setup window as shown in Figure 7 3 Continue with the instructions as pres
75. hours of backup power shall be provided to the HVAC system The HVAC system shall be capable of maintaining a temperature between 55 and 95 F The installation instructions shall specify that in addition to the main power supply and secondary power supply that are required to be provided at the central supervisory station the system shall be provided with an uninterruptible power supply UPS with sufficient capacity to operate the computer equipment for a minimum of 15 minutes If more than 15 minutes is required for the secondary power supply to supply the UPS input power the UPS shall be capable of providing input power for at least that amount of time The UPS shall comply with the Standard for Uninterruptible Power Supply Equipment UL 1778 or the Standard for Fire Protective Signaling Devices UL 1481 7 A UL Listed printer shall be provided 8 Signal prioritization shall be set up as follows from highest to lowest Alarm 9 Trouble Supplementary such as access control Polling of a receiving unit must not exceed 200 seconds 10 Exit and Entry delay must not exceed 60 seconds 11 Communication between Host and Protected Premises Units must consist of an independent dedicated and direct Ethernet line Communication over LAN and WAN has not been investigated by UL 12 Elevator Control DVR CCTV Camera functions and Keypad Alarm Response have not been evaluated by UL 13 Any communication failure s
76. i Manual Network Service S FCWnx API Service Provides COM API for use by Local System Description fet FCWnx Diagnost TSE Provides logging support for FCWnx services and applications SA FCWnx Manager Manages FCWnx physical and Local System Sh FCWnx Media Server Provides video device services Local System s FCWnx System Manager Manages FCWnx low level int Local System Sh FCWnx WebService Provides web service API for u Local System sh FCWnxWCF Service Provides WCF API for use by F Local System lt m Extended A Standard To start the FCWnx services 1 Access the Services form See To access the Services form on page 64 2 Right click FCWnx WebService and then click Start 3 All other services are started FCWnx 7 7 Professional Edition Installation Manual 65 To stop the Facility Commander Wnx services 1 Shut down all client applications to ensure that any work in progress is saved 2 Access the Services form See To access the Services form on page 64 3 Right click FCWnx Diagnostics and then click Stop A message displays informing you that the other services also stop 4 Click Yes All other services shut down and then Diagnostics shuts down To verify or troubleshoot the Facility Commander Wnx services problems look at your log files To set the FCWnx API Service FCWnx API Service is used when an external system is sending or receiving transactions by
77. ications Sab FCWnx Manager Manages FCWnx physical and Manual Local System Sh FCWnx Media Server Provides video device services Manual Local System Si FCWnx System Manager Manages FCWnx low level int Manual Local System Si FCWnx WebService Provides web service API for u Manual Local System Sh FCWmWCF Service Provides WCF API for use by F Manual Local System 4 m Extended 4 Standard Di Select FCWnx Diagnostics The status will be either Started or blank If it is blank then the service is not running 5 Right click and then select Properties In the Startup type field select Automatic Click Apply and then OK to close the window Repeat steps 3 through 6 for the following services e FCWnx Manager e FCWnx Media Server FCWnx System Manager e FCWnx WebService e FCWnx WCF Service Note FCWnx API Service is used when an external system is sending or receiving transactions by way of an Application Program Interface API to FCWnx When all services are configured close all windows and applications Restart the FCWnx server computer 26 FCWnx 7 7 Professional Edition Installation Manual Server folder structure During installation of the FCWnx software the folders shown in Figure 6 below and listed in Table 5 below are created The folders displayed in your FCWnx folder the default is Program Files GE FCWnx vary with the type of installation Some of the folders are shared
78. ight click SecurePerfectHistory to display the shortcut menu At the menu select Delete The Delete Object window opens Select the Close existing connection check box and then click Ok to delete this database Right click SecurePerfectArchive to display the shortcut menu 8 Select Delete 9 The Delete Object window opens Select the Close existing connection check box and then click Ok to delete this database 10 Right click SecurePerfect to display the shortcut menu 11 Select Delete 12 The Delete Object window opens Select the Close existing connection check box and then click Ok to delete this database 13 From the Microsoft SQL Server Management Studio main menu select File 90 then Exit FCWnx 7 7 Professional Edition Installation Manual Removing Microsoft SQL Server 2008 Express Caution Removing Microsoft SQL Server will delete all Facility Commander Wnx databases If you are required to remove Microsoft SQL Server software due to file corruption beyond recovery you will need to perform the following To remove the Microsoft SQL Server 1 Stop SQL Server services 2 Stop any applications that are currently using SQL Server software 3 Back up your database files See Chapter 8 Back up and restore your FCWnx Professional system on page 79 To uninstall Microsoft SQL Server 2008 Express software 1 Click Start Control Panel and then Add Remove Programs 2 From the list of curre
79. indow 7 documentation for details on enabling this selection What s next You are ready to install FCWnx Refer to Chapter 3 Install Facility Commander Wnx Professional Edition server on page 17 16 FCWnx 7 7 Professional Edition Installation Manual Chapter 3 Install Facility Commander Wnx Professional Edition server Summary This chapter includes instructions for installation of Facility Commander Wnx Professional Edition server software Follow instructions in the order presented Content Installing Facility Commander Wnx 18 Before you begin 18 Starting the installation 18 Facility Commander Wnx software installation begins 19 Typical installation 20 Custom installation 21 Licensing your Facility Commander Wnx system 24 Configuring security settings 25 Setting services to automatic startup 25 Server folder structure 27 Facility Commander Wnx user accounts 28 What s next 29 FCWnx 7 7 Professional Edition Installation Manual 17 Installing Facility Commander Wnx Before you begin Your FCWnx system will not install unless minimum requirements have been met Before you begin refer to Recommended minimum requirements on page 1 and the Preinstallation checklist on page 8 If you are installing on a non English operating system NET Framework must be installed in the language appropriate for the operating system you are installing You cannot install FCWnx until this is accomplished Starting the i
80. issues are resolved Checking computer accessibility over the network Another method for checking access to the computer is by using the following command To check computer accessibility over the network 1 Click Start and then click Run 2 In the Run dialog box type lt computer name gt where lt computer name gt is the name of the First Time License computer Click OK FCWnx 7 7 Professional Edition Installation Manual 47 If the computer is found a window opens listing the shared folders on that computer If the computer is not found you receive a message that the network path was not found Installing Facility Commander Wnx on additional client computers Before you begin Your Facility Commander Wnx system will not install unless minimum requirements have been met Before you begin refer to Recommended minimum requirements on page 1 and Preinstallation checklist on page 8 If you are installing on a non English operating system NET Framework must be installed in the appropriate language to the operating system you are installing You cannot install Facility Commander Wnx until this is accomplished Starting the installation Note If you purchased this system from UTC Fire amp Security Facility Commander Wnx is installed for you Skip to Chapter 6 Logging on and configuring Facility Commander Wnx on page 63 To install the Facility Commander Wnx application 1 48 You must be lo
81. l Edition Installation Manual 129 4 Once the FCWnx and Pelco systems are set up and configured operation of the CCTV control feature is a hands free procedure Figure 34 Overview of the FCWnx and Pelco interface gt Um Hardware requirements Pelco System hardware requirements e Cable to connect the CM9760 DT box and the controller Refer to Figure 35 on page 131 for cable pinout information e CCTV cameras and monitors e CM9760 controller provided by Pelco e CM9760 DT box provided by Pelco e Pelco CCTV equipment 130 FCWnx 7 7 Professional Edition Installation Manual Figure 35 Cable pinouts CM9760 DT box to controller DB9F to DB9F Pelco CM9760 DT Box DBSF Rx 2 Tx 3 GND 5 FCWnx System hardware requirements e FCWnx computer e Refer to Installation Pelco on page 132 e Cable to connect the FCWnx system and the Pelco CM9760 DT box Pelco CM9760 Controller DBOF 3 Tx 2 Rx 5 GND Figure 36 Cable pinouts FCWnx to Pelco CM9760 DT to DB9F FCWnx System DBIF Tx Rx GND DTR DSR RTS CTS FCWnx 7 7 Professional Edition Installation Manual on Oran Ww Pelco CM9760 DT Box DB9F Rx Tx GND DTR DSR RTS CTS on Oran n 131 Figure 37 Cable pinouts FCWnx system to Pelco CM9760 DT DB25F to DB9F FCWnx System Pelco Digi Board CM9760 DT Box DB25F DBOF Tx 2 2 Rx Rx 3 3 Tx GND 7 5 GND RTS 4 4 DTR OTS 5 6 DSR DSR 6 7 RTS DCD 8 8 CTS OTR 20 Installa
82. l the printer driver If you are using a Fargo printer with an internal OMNIKEY 5121 or 5125 encoder you must download and install both the driver and API Notes Make sure that the operating system is installed on an NTFS partition Do not have a Magstripe encoder specified under Printer Setup Make sure it is set to None FCWnx 7 7 Professional Edition Installation Manual 105 Do not have an external encoder configured when trying to use the internal encoder of the printer To download and install the DCT 550 driver 1 Log on to your computer as the local administrator 2 Before connecting the printer USB cables to the computer download the DTC 550 driver from the following site http www fargosupport com 3 Run the printer driver installation Connect the USB cable and power on the printer when prompted during the installation Note When using a Fargo printer with an internal OMNIKEY 5121 or 5125 encoder you must download and install both the driver and API To download and install the internal OMNIKEY 5121 or 5125 encoder driver 1 Go to the following site http www hidglobal com driverDownloads php Select OMNIKEY from the drop down list Under the Products drop down select OMNIKEY 5125 Reader Board USB Prox Under Operating System select the appropriate O S 2 Download the following files CardMan_Synchronous_API_V1_1_1_4 exe Title OMNIKEY Synchronous API for Windows e Size 3232576 Desc
83. lity Commander Wnx folder To backup the entire Facility Commander Wnx folder 1 In Microsoft Windows Explorer navigate to the Facility Commander Wnx program folder 2 Copy the Facility Commander Wnx folder to your backup media Backing up Facility Commander Wnx databases The Facility Commander Wnx databases contains configuration data such as credentials and controllers They should be backed up on a continual basis since the information may change frequently Note Custom stored procedures or triggers added to the Facility Commander Wnx databases need to be removed You can recreate custom procedures or triggers after restoring the database files To back up your Facility Commander Wnx databases 1 Create a folder on your system where the backup files will be stored 2 Click Start Programs Facility Commander Wnx and then Database Maintenance Utility If this utility is not found in the Start menu then go to the GE FCWnx SecureScripts directory and double click the file DatabaseMaintenance exe The Database Maintenance window opens 3 Click Backup The Database Maintenance Backup destination window opens 4 Select the databases that you want to backup by checking the check box e Main e Archive e History 5 Click Browse to navigate to the drive and directory folder on your system where the backup files will be stored The BAK files in each field will be automatically named to include the directory p
84. lling and uninstalling 94 Contacting technical support 97 Troubleshooting This section provides information to help you diagnose and solve various problems that may arise while configuring or using your UTC Fire amp Security product and provides technical support contacts if you need assistance see Contacting technical support on page 97 FCWnx 7 7 Professional Edition Installation Manual 93 Database creation errors Symptom A message displays similar to the one shown below Figure 25 Database Creation Error FCWnx Database E xj i FCWnx Database has been created with errors Please check the error log For details Solution Review the SPCreateDB txt error log and correct any installation configuration problems If you were able to resolve the problem recreate the database If you continue to have a problem contact UTC Fire amp Security Customer Support Installing and uninstalling Uninstalling FCWnx If the uninstall does not proceed hangs follow the instructions below To uninstall FCWnx Click Ctrl Alt Delete The Windows Security dialog box opens Click Task Manager At the Task Manager window Install displays a status of Not Responding Select the line Uninstall and then click End Task At the next dialog box click End Task again Prg e DI Rue Once the steps above are completed continue with the next section Verifying and cleaning up after an uninstall below Verifying
85. local IP address that no other computer is using in your network Consult your network administrator for detailed instructions 7 Click OK 8 Click OK to exit Local Area Connection Properties 9 After Windows is installed restart the computer and make sure it is connected to the network Verify that you do not have any hardware errors under Device Manager Defining user accounts and passwords Defining user accounts This section addresses adding additional user accounts and assigning user passwords FCWnx 7 7 Professional Edition Installation Manual The User Accounts selection in Control Panel allows you to add users to your computer and to add users to a group Permissions and user rights are usually granted to groups By adding a user to a group you give the user all the permissions and user rights assigned to that group During installation of the FCWnx application the user group SPAdmin is created Users must be a member of the SPAdmin group to perform most of the tasks necessary to operate the FCWnx system The user secure is automatically created during installation and is part of the Users and SPAdmin group by default Note If you do choose to add additional users you must assign them to the group SPAdmin after FCWnx is installed Items specific to Windows XP Professional Disable simple file sharing Simple File Sharing is a feature in Windows XP that removes file sharing security options avail
86. mander Wnx Refer to About Facility Commander Wnx license summary on page 38 for additional details 11 Following the licensing sequence return to your installation sequence Note License controllers and clients must relicense if the network card has been changed or the computer replaced If the license controller computer is relicensed ALL clients must be relicensed 36 FCWnx 7 7 Professional Edition Installation Manual If you do not license during the Facility Commander Wnx installation sequence If you do not license during the installation sequence installation completes and operation of your system continues in Demo Mode until you properly license your system Refer to Running in demo mode on page 35 for details This scenario assumes that this is the first client and this client is licensing some time after the Facility Commander Wnx installation sequence To license after installation of Facility Commander Wnx 1 Click Start Programs Facility Commander Wnx FCWnx License The License Setup page opens 2 Select the check box First Time License 3 SQL Password for FCWnx Enter a 12 character password that the application will use to access the FCWnx database By default it is set to the first 12 characters of the Machine Seed Key 4 Select the Warranty Reminder in the Days before Expiration group box and enter or select the number of days before expiration of your warranty that you want a reminder to begin
87. ms from FCWnx The FCWnx American Dynamics Interface allows FCWnx alarms to trigger CCTV cameras monitors to turn on or off on the American Dynamics system Before this can happen FCWnx needs to be notified as to which FCWnx alarms are to be the triggers and which messages need to be sent to the American Dynamics system to trigger cameras monitors To configure correctly follow the steps below Each step is explained in more detail in the sections that follow 1 Add change or delete the desired CCTV alarms Adding changing or deleting CCTV alarms below 2 Map FCWnx alarms to CCTV alarms See Mapping FCWnx alarms to CCTV alarms on page 135 Adding changing or deleting CCTV alarms CCTV alarms are the actual messages that are sent out to the American Dynamics Interface They control what sequence of monitors and cameras are switched on and off The American Dynamics controller is preprogrammed to interpret these messages To program the American Dynamics controller refer to the manual on the American Dynamics command console language To add CCTV alarms within FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface 2 Click Add 3 In the Description field enter the appropriate description for your system Example American Dynamics CCTV Alarm FCWnx 7 7 Professional Edition Installation Manual 115 4 In the CCTV Interface field choose American Dynamics
88. n Installation Manual 97 98 FCWnx 7 7 Professional Edition Installation Manual Appendix A UL certification requirements Summary This appendix provides a list of installation requirements necessary for a UL Listed Facility Commander Wnx system Content UL specifications and requirements 99 UL specifications and requirements Facility Commander Wnx is a UL Listed system UL 1076 Proprietary Burglary Requirements UL 294 Access Control Requirements You must adhere to the following requirements in a UL Listed installation 1 The computer and monitor shall be completely duplicated Provision for switchover within 6 minutes is required 30 seconds for manual transfer of cables and 5 minutes 30 seconds for the system startup sequence 2 Compatibility has been verified with the following protected premise control units e ACU2X ACU2XL8 ACU2XL16 ACURS02 ACURS04 ACUX16 ACUXLplus e M5 M3000 and Micro 2000 using a PXN or PXNplus CPU board DirecDoor 3 The system shall be connected to a listed surge suppressor with a maximum marked rating of 330 volts FCWnx 7 7 Professional Edition Installation Manual 99 The installation instructions shall specify signal line transient protection complying with the Standard for Protectors for Data Communications and Fire Alarm Circuits UL 479B with a maximum marked rating of 50 volts The equipment shall be installed in a temperature controlled environment Twenty four
89. nder in the Days before Expiration group box and enter or select the number of days before expiration of your warranty that you want a reminder to begin displaying in your application This field accepts a number between 0 and 120 License Controller 6 The Machine Seed Key is displayed for information only and is a read only field The Machine Seed Key is unique and different every time the License Setup application is started The key is generated using the MAC and NIC address 7 Ignore the License Key section This section is disabled and was completed when First Time License was completed File server Note If the file server Firewall is ON File and Printer Sharing must be selected enabled on the Exceptions tab 8 The Path for license information file located on the File Server may have a default path listed Verify the path or click Browse to navigate to the application folder for this application then License Info file of the server computer Select and then click the file name It now displays in the Path for license information file located on the File Server field 9 Click Register The license program exits The system registers the license key for this client and the software for this application is licensed for use A message displays informing you that the license setup was successful and services for this application will be stopped 10 A summary of your license displays in the About window of Facility Com
90. nstallation Note If you purchased this system from UTC Fire amp Security FCWnx was installed for you Skip to Chapter 6 Logging on and configuring Facility Commander Wnx on page 63 To install required components 1 You must be logged in as the local administrator user If not log off and log back on as a user with these permissions If you are logging on to a domain environment log off and log on as administrator to the local computer If the computer is a domain controller log on as an administrator to the domain Insert the FCWnx installation disc into the CD DVD drive When prompted click Run autorun exe If the disc does not launch you must manually start the software Using Windows Explorer Window key E navigate to the FCWnx Installation disc and double click autorun exe 3 The Facility Commander Wnx Main Menu opens Click Install FCWnx v7 7 4 The Facility Commander Wnx introduction page opens Click Install A series of windows may display as the listed components automatically install if not already there These components may cause the system to restart when a new version is installed If your computer restarts log on as Administrator and installation continues e NET Framework e Windows Installer e SQL server FCWnx 7 7 Professional Edition Installation Manual Note On rare occasions when installing Facility Commander Wnx from a DVD drive the installation will stall for approximately 10 t
91. nt folder structure 60 Client folders 61 What s next 61 FCWnx 7 7 Professional Edition Installation Manual 45 Reaching the First Time License computer over the network Verify that you can reach the First Time License computer by its computer name before you install Facility Commander Wnx on additional clients Typical Installation The server computer is the First Time License computer and you can add clients at the server computer Custom Installation The file components required to license may be stored on two separate computers e The File server stores the Licenselnfo file The First Time License computer stores the Facility Commander Wnx Component Services files Note You must be able to reach the computers for both sources Pinging the First Time License computer In order to add an additional client computer in the database you must verify that the computer can be reached by name Figure 10 Successful ping to server computer FS C WINNT System32 cmd exe C gt ping BCTBOGOTA Pinging BCTBOGOTA 3 18 145 1641 with 32 bytes of data Reply from 3 18 104 bytes 32 time lt i ms TTL 128 194 bytes 32 time lt i ms TTL 128 18 104 bytes 32 time lt i ms TTL 128 Reply from 3 164 bytes 32 time lt i ms TTL 128 Ping statistics 3 18 145 104 P ackets Sent 4 Received 4 Lost lt 0x loss Approximate round trip times in milli seconds Minimum ms Maximum ns Average Gms INI
92. ntly installed programs that display select Microsoft SQL Server 2008 3 Click Remove The Remove SQL Server 2008 Select Instances window opens Click Next 4 The Select Features window opens Click Select All and then click Next 5 The Removal Rules window opens Click Next 6 A confirmation window opens listing the items you selected to remove Click Remove 7 The Removal Progress window opens and a progress bar displays the removal progress When complete click Remove 8 The SQL Server 2008 removal complete window opens Click Close 9 Click Start Control Panel and then Add or Remove Programs 10 From the list of currently installed programs that display select Microsoft SQL Server Compact 3 5 SP1 English 11 Click Remove A confirmation window opens Click Yes 12 From the list of currently installed programs that display select Microsoft SQL Server 2008 Native Client 13 Click Remove A confirmation window opens Click Yes FCWnx 7 7 Professional Edition Installation Manual 91 14 Close the Add or Remove Programs window 15 Restart the server computer 92 FCWnx 7 7 Professional Edition Installation Manual Chapter 10 Troubleshooting maintenance support Summary This chapter provides information to help you troubleshoot problems and contact technical support in case you need assistance with your UTC Fire amp Security equipment Content Troubleshooting 93 Database creation errors 94 Insta
93. nx is installed and SecurityCnfg is run the profile will have the correct FCWnx ports open 8 FCWnx 7 7 Professional Edition Installation Manual Configuring the computer for the network Determining computer type Before you continue consult with the network administrator before adding any computers to an existing network The system computer can be e Part of a new or existing workgroup e Part of an existing domain See Adding the computer to an existing domain below Note Setup will be different depending on which option you choose Decide the configuration type before you continue with the installation Adding the computer to an existing domain If the Professional computer will be part of an existing domain you will need to add the computer to the network Since network configuration varies see your network administrator for assistance Note If your FCWnx server computer and client computers are part of a workgroup add the workgroup name during the installation We suggest using FCWNX Write down the server name and workgroup name as these are required during the client installation It is important that the FCWnx server and Client systems use the same network properties Refer to Setting the network properties on page 11 for more information or consult with your network administrator Installing the operating system The FCWnx Professional server computer must be running Windows 7 Vista or XP Professi
94. ny alarm notifications Note Also see Facility Commander Wnx services overview on page 64 for additional information relating to Facility Commander Wnx services 76 FCWnx 7 7 Professional Edition Installation Manual Automatic client shutdown Services will automatically shut down if this option is selected on the Client Form unless you disable Auto Shutdown on the Parameter Form when a client closes the Facility Commander Wnx application and meets all of the following criteria Does not host any controllers or video devices Does not have any API connections Does not host a thin client Is not a backup client for or have any backup clients of its own Is not a CCTV client Does not host a Guard Tour The shutting down of a particular client computer designates that license capacity unused Now that license is available for another computer that can now be designated a Facility Commander Wnx client FCWnx 7 7 Professional Edition Installation Manual 77 Chapter 8 Back up and restore your FCWnx Professional system Summary This chapter provides information for system administrators to archive back up and restore a Facility Commander Wnx Professional system Content Overview 80 FCWnx Professional system recovery checklist 80 Backing up 81 Backing up the entire Facility Commander Wnx folder 82 Backing up Facility Commander Wnx databases 82 Backing Up Facility Commander Wnx designs and videos 83 Restoring 83 R
95. o 20 minutes from the time you click Install to the time when the Welcome to Facility Commander Wnx 7 7 Installation Wizard page opens If this occurs it is most likely caused by your anti virus software If you have anti virus software running you must configure it so that the DVD drive is not scanned Refer to the documentation that came with your anti virus software for details 5 The FCWnx installation processes update on your system When the latest versions of each component are updated and identified FCWnx installation begins and the Welcome to the Facility Commander Wnx 7 7 Installation Wizard window displays Continue with Facility Commander Wnx software installation begins below Facility Commander Wnx software installation begins Note A Cancel button displays on every FCWnx installation window If you click Cancel at any time during the installation the FCWnx installation process stops but all Windows components that have been installed must be manually removed To install the Facility Commander Wnx application 1 The FCWnx Welcome window displays Click Next The License Agreement window displays 2 Select accept the license agreement and then click Next 3 Select Typical or Custom Table 4 Selecting an installation type Typical Custom Typical installation requires little user If you need to accomplish any one of the interaction and you do not need to make any following tasks you must select Cust
96. ocumentation Assigning user passwords We recommend that you assign a password to all user accounts This avoids security permission issues when attempting to access remote client computers Refer to your Windows documentation for additional information on setting up a user and assigning passwords Setting up your monitor The minimum recommended monitor resolution required for FCWnx is 1024 by 768 If using Imaging the minimum color resolution is High Color 16 bit To access the display settings 1 Right click your mouse on the desktop 2 Select Properties from the menu 3 Click the Settings tab in the Display Properties window 4 Change the Screen resolution to at least 1024 by 768 pixels 5 Change the Color quality to at least 16 bit if using imaging 10 FCWnx 7 7 Professional Edition Installation Manual 6 Click Apply 7 Click OK Setting the network properties It is important that the same network properties are used for both the FCWnx server and client computers Windows XP Professional To check the network settings 1 Right click My Network Places 2 Select Properties from the shortcut menu 3 Right click the Local Area Connection icon and then select Properties The Local Area Connection Properties window opens 4 Select Internet Protocol TCP IP 5 Click Properties 6 Select one e Obtain an IP address automatically Use the following IP address Note FCWnx computers do not require s
97. oftware e Typical page 50 e Custom page 52 G License the client computer page 33 H Configure security settings page 25 I Set services to Automatic Startup page 25 6 FCWnx 7 7 Professional Edition Installation Manual Chapter 2 Windows 7 Vista and XP Professional system setup Summary This chapter provides specific information about setting up a Windows 7 Windows Vista or Windows XP Professional computer as an FCWnx Professional server computer or client computer We recommend that you read these sections carefully before you begin the installation Perform the steps in the order given Each client computer will run the FCWnx application and Imaging package Content Preinstallation checklist 8 Network card 8 Configuring the computer for the network 9 Determining computer type 9 Adding the computer to an existing domain 9 Installing the operating system 9 Assigning user passwords 10 Setting up your monitor 10 Setting the network properties 11 Windows XP Professional 11 Windows Vista and Windows 7 12 Defining user accounts and passwords 12 Defining user accounts 12 Items specific to Windows XP Professional 13 Disable simple file sharing 13 Firewall exceptions list 14 Items specific to Windows Vista 14 Windows communication foundation HTTP activation 14 FCWnx 7 7 Professional Edition Installation Manual 7 Firewall exceptions list 14 Items specific to Windows 7 15 Windows communication foundation HTTP activation 15
98. ogging on and configuring Facility Commander Wnx on page 63 Installation and setup outlines Before you proceed make sure that your peripheral system hardware such as controllers readers and network lines is installed and running The tables that follow outline the steps to set up a Facility Commander Wnx system Upgrades If you are upgrading from e A previous version of Facility Commander Wnx refer to the appropriate upgrade PDF document on the documentation disc e Diamond II software refer to the appropriate upgrade PDF document on the documentation disc e Secure Perfect refer to the appropriate upgrade PDF document on the documentation disc 4 FCWnx 7 7 Professional Edition Installation Manual Prepare and install FCWnx Professional server computer Tasks Table 2 Steps to prepare and install a Facility Commander Wnx Professional server computer Task Reference A Check minimum hardware and software requirements page 1 B Install network card page 8 C If this server will be part of an existing domain you will need to page 9 add it to the primary domain controller of that domain D If using Imaging an image capture device such as a USB or Refer to the USB2 0 camera instructions that came with your image capture device E Prepare operating system Windows Vista Ultimate Business or page 9 Enterprise or Windows XP Professional F Prepare for installation page 18 Install Facility Commander Wn
99. ollowing e Use Default Password Change Password If you select this option enter your new password and then enter a second time Click Next The Ready to Install the Application window displays The default destination folder is indicated You may want to install to another location Click Browse to navigate to the program folder of your choice for placement of FCWnx files Click Next to continue FCWnx copies system files updates the system configuration and displays the Facility Commander Wnx icon on your desktop This process may take a few minutes If required SQL Server 2008 Express is installed and then the system reboots Windows 7 only If SQL Server is not installed on your server computer FCWnx installs SQL Server Express After SQL Express is installed the system reboots After you log back in the FCWnx installation should proceed automatically If the installation does proceed within five minutes of logging in double click the following file to continue the install lt INSTALL DIR gt FCWnx SQLExpress SPMSCRAT exe The Create Convert database window displays and databases are created After the FCWnx databases have been created the FCWnx License Setup window opens Continue with Licensing your Facility Commander Wnx system below Li censing your Facility Commander Wnx system We recommend that you license your system at this time The reminder to license is placed at t
100. om specialicholces e Use Credential Aliasing Follow instructions in Typical installation on page 20 e Change the password for the Windows logon USERID secure Note If you change the default FCWnx user password all computers must use the identical FCWnx user replacement password Continue by proceeding to Custom installation on page 21 FCWnx 7 7 Professional Edition Installation Manual 19 Typical installation To continue with a Typical installation follow the instructions below To install FCWnx typical installation 1 In the FCWnx setup window Typical is chosen by default Click Next Figure 1 Select Typical Installation Type J Facility Commander Wnx 7 7 Setup Select Installation Type Select the desired installation type Typical The most common application features will be installed This option is recommended for most users O Custom Use this option to choose which application features you want installed and where they will be installed Recommended for e o Cer AL advanced users Wise Installation Wizard 2 At the Install FCWnx Client Server window select Server and then click Next The Ready to Install the Application window displays 3 The default program folder is indicated You may want to install FCWnx in another location Click Browse to navigate to the program folder of your choice Note For the Credential Designer features to function properly F
101. ommander Wnx Professional Server 90 Removing Microsoft SQL Server 2008 Express 91 Uninstalling Facility Commander Wnx software Before you begin Before you uninstall Facility Commander Wnx make sure that e Allclients are logged off All Facility Commander Wnx applications such as DiagView are closed FCWnx 7 7 Professional Edition Installation Manual 87 All Facility Commander Wnx services are stopped Refer to Facility Commander Wnx services overview on page 64 Uninstalling Facility Commander Wnx To uninstall FCWnx 1 Log on as someone with administrative privileges such as administrator Note You cannot be logged on as user secure 2 Click Start Control Panel and then Add Remove Programs 3 From the list of currently installed programs that display select Facility Commander Wnx 7 7 4 Click Uninstall or Remove The Add or Remove Programs window opens asking you to confirm the action Click Yes 5 When uninstall is complete click Finish then exit the Add Remove Programs window and the Control Panel The database and log files are not removed during the uninstall of Facility Commander Wnx on the server computer If the uninstall does not proceed hangs do the following To complete the uninstall process 1 Press Ctrl Alt Delete The Windows Security Dialog opens 2 Click Task Manager 3 At the Task Manager window Facility Commander Wnx 7 7 displays a status of Not Responding 4 S
102. on 2 Install the FCWnx Burle Allegiant software on the FCWnx computer See Installation Burle Allegiant on page 119 3 Add CCTV alarms and then link or map the FCWnx alarms to the appropriate CCTV cameras set up in Burle Allegiant Configuring alarms on page 121 and Monitoring on page 136 4 Once the FCWnx and Burle Allegiant systems are set up and configured operation of the CCTV control feature is a hands free procedure FCWnx 7 7 Professional Edition Installation Manual 117 Figure 28 Overview of the FCWnx and Burle Allegiant interface 53012034 Hardware requirements For the Burle Allegiant system Allegiant Models TC8500 through TC8901 controller provided by Burle e CCTV cameras and monitors Note Refer to your Allegiant manual for DIP switch settings They should be set to the default value Refer to your Burle Allegiant documentation for setup specifics For the FCWnx system e FCWnx computer See Installation Burle Allegiant on page 119 for installation instructions Atleast one serial port or two if you plan on using the optional Video Loss monitoring You may need to purchase and install a Digi board to provide additional COM ports to connect to the switchers e Cable to connect the FCWnx system to the Burle Allegiant switcher console port See Figure 29 on page 119 and Figure 30 on page 119 e For the optional Video Loss monitoring a second RS 232 C serial po
103. onal with any applicable Service Packs If the operating system is not already installed on your computer install it now If you purchased this system from UTC Fire amp Security the operating system is installed for you FCWnx 7 7 Professional Edition Installation Manual 9 WARNING The computer must not be configured for Sleep Mode or Hibernate Mode All Facility Commander Wnx services such as monitoring and transferring events or alarms will not function if the computer is in Sleep Mode or Hibernate Mode Make sure that your computer setting for Sleep Mode and Hibernate Mode is set to NEVER It is also a good practice to set your Turn off display setting to Never Refer to the documentation that came with your version of Windows for details on these settings or check with your IT department Note For the Credential Designer features to function properly the Windows operating system must be installed on drive C Insert the Windows 7 Vista or XP Professional Installation DVD in your DVD drive and follow the instructions provided in the documentation that came with your software Note This section represents an overview of the installation procedure and does not provide step by step instructions to install the operating system During the installation of the operating system you will be asked to select a file system type For added security we recommend that you select NTFS For additional information consult your Microsoft d
104. online help for details of this option Facility Commander Wnx Refer to Chapter 6 Logging on and configuring Facility Commander Wnx on page 63 e FCWnx License Refer to Second and any additional client licenses on page 35 e Security Configuration Refer to SecurityCnfg Utility on page 39 FCWnx 7 7 Professional Edition Installation Manual 57 Viewing Imaging status To verify whether you currently have Imaging capabilities 1 Log on to Facility Commander 2 From the Application Group pane select Monitors amp Controls then Client Monitor The number of Imaging licenses purchased with your system displays in a lower section of the form Note Keep in mind that Imaging installs on all computers in your Facility Commander Wnx system Your Facility Commander Wnx license controls the number of Imaging stations active at the same time 3 Select a client computer from the list displayed then right click to display the shortcut menu 4 Select Client from the shortcut menu The Client Form opens displaying the record for the selected client 5 Select Imaging Status as Enabled and then click Save The photo ID badging system is now enabled for use at this station Imaging login setup If the operator that is running Facility Commander Wnx and Imaging system is not a member of the local Administrator s group you must add the Power Users group to this account The operator login should belong to at least
105. ou mustbe logged in to the FCWnx computer with administrator privileges If not log out and log back in Note The client on which you are installing FCWnx must be able to communicate on the network with the License Domain Controller 2 Click Start then Run 3 From the Run window click Browse FCWnx 7 7 Professional Edition Installation Manual 113 o NON 12 13 14 114 In the Look in box select the hard drive on which FCWnx is loaded such as C Then navigate to the directory in which FCWnx is installed The default is Program Files GE FCWnx Select the CCTVInstall exe Click Open In the Run window click OK Provide the appropriate answers to prompts and then click Next to continue During installation you are prompted with a few questions Type of CCTV Interface Select American Dynamics Description or name for the interface Enter a description for this interface such as Main Building CCTV Note If multiple same type CCTV interfaces are installed on a single FCWnx network the description of each interface must be unique COM port to which this interface is connected Select the COM port Click Install to complete the installation Once the installation is complete from the Control Panel select System Hardware tab Device Manager Ports Select the COM port you previously selected in the installation and provide identical settings for baud rate data bits parity stop bi
106. ouble click the GE icon to expand the folder tree 7 Select FCWnx Note If FCWnx is not there do not proceed Check with your Information Systems Department Oy gole e Pe Registry permission validation To validate registry permissions 1 Onthe Edit menu click Permissions In the Group or user names window locate and select SPAdmin Click Advanced Select the check box labeled Inherit from parent Click Apply then click Ok In the Permissions portion of the Security window select Allow for Full Control Click Apply then click OK 7 On the File menu click Exit O Ol Pei N 96 FCWnx 7 7 Professional Edition Installation Manual Contacting technical support For assistance installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions you may contact presales and technical support Note Be ready at the equipment before calling for technical support You can reach technical support by phone 8 a m to 7 p m EST Monday through Friday North America T 888 437 3287 F 561 998 6224 Asia T 65 639 19314 F 65 639 19306 Australia T 61 3 9239 1200 F 61 3 9239 1299 Canada T 800 267 6317 F 613 737 5517 EMEA T 48 58 326 22 40 F 48 58 326 22 41 Latin America T 503 691 7294 F 561 994 6572 Email rs bctsupport fs utc com Web site www utcfireandsecurity com FCWnx 7 7 Professional Editio
107. p Interfaces then CCTV Interface 2 Click Add 3 In the Description field enter the appropriate description for your system Example Kalatel CCTV Alarm 4 Inthe CCTV Interface field choose Kalatel 5 Inthe CCTV Alarm field choose the alarm number of the interface you are 8 monitoring The Enable Message and Disable Message fields are automatically filled Use these default settings In the Reset CCTV Alarm field two reset choices for the alarm are provided when the alarm is cleared from the Alarm Monitor or when the alarm Resets This means the Reset or the disable message can be sent out when the FCWnx alarm e ls cleared from the Alarm Monitor e Resets Click Save To change CCTV alarms in FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface Click Search Inthe Search Result window locate and then select the CCTV alarm you want to change The alarm information now opens 4 Make the required changes 5 Click Save 128 FCWnx 7 7 Professional Edition Installation Manual To delete CCTV alarms in FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface 2 Click Search 3 In the Search Result window locate and then select the CCTV alarm you want to delete 4 Click Delete 5 You are prompted to verify your decision to delete Click Yes to delete or No to keep the record
108. p Yes N A N A FCWnx default port assignments FCWnx uses the following default port assignments when installed FCWnx also communicates through DCOM requests via the operating system The operating system dynamically handles the port assignments for DCOM and the default range used for communication are 1024 65535 You can configure DCOM to use TCP rather than RPC at the operating system level effectively optimizing the number of ports required Contact Technical Support for configuration assistance Table 7 Default port assignments Service Port assigned Media server Video devices SymSafe SymDec DVMRe and StoreSafe VisioWave DVSRxU and TruVision TVR 10 Integral Intellex Nice Panasonic Pelco 8085 HTTP inbound from video client 8086 HTTP inbound communication from host 8087 HTTP outbound to host 8088 TCP inbound stream requests from video client 8089 HTTP outbound to video client SN a I 1024 TCP command and control Random UDP video streams 1024 TCP 4001 TCP command and control 4444 TCP event control 11001 TCP storage control 5001 5256 UDP video streams 8001 8256 TCP PTZ control 8000 TCP command and control 18772 TCP command and control 5000 5002 TCP command and control 2024 TCP command and control 80 HTTP command and control 9002 TCP command and control 40
109. page 31 e Proceed to set up the additional client computers on your FCWnx system Refer to Chapter 5 Installing Facility Commander Wnx Software on additional clients on page 45 e Proceed to configure your FCWnx system Refer to Chapter 6 Logging on and configuring Facility Commander Wnx on page 63 FCWnx 7 7 Professional Edition Installation Manual 29 Chapter 4 License and Set Security Settings for your FCWnx System Summary This chapter details procedures to follow when licensing your new Facility Commander Wnx system Follow instructions in the sequence presented Keep in mind that you may have to return to a previous chapter of this manual to continue the installation sequence following the licensing process Content Licensing Facility Commander 31 Generating a registration key 32 Entering the license key 33 About Facility Commander Wnx license summary 38 SecurityCnfg Utility 39 What s next 43 Licensing Facility Commander Note If you purchased this system from UTC Fire amp Security the license key is entered for you The Licensing program is used to enter the license key for Facility Commander Wnx The license key controls the following FCWnx 7 7 Professional Edition Installation Manual 31 Number of client licenses You can install Facility Commander Wnx on any number of computers The license controls the number of concurrent clients connected to the server computer Number of Standard P
110. period Externals A shared empty folder created to store reports created by third party report generators Designs Contains the credential design files The Designs folder is located in the Facility Commander Wnx folder GraphicsCache Will only need to be backed up if you are using Alarm Graphics Contains the alarm graphics maps The GraphicsCache folder is located in the Facility Commander Wnx folder Video A shared folder that contains captured video files You should back up this data more often since it changes so frequently While your internal policies may dictate your backup requirements we recommend that you create a backup at least every week Entire Facility Commander Wnx installation The entire FCWnx folder should be backed up when you first set up the system and have confirmed that it is working and any time you upgrade It is very important that you also back up the registry settings In most backup programs you will be prompted to back up these settings Always maintain a current backup lf you have any problems with your system you are able to restore your backup This includes your databases as well as your files FCWnx 7 7 Professional Edition Installation Manual 81 Backing up the entire Facility Commander Wnx folder If you purchased your system from UTC Fire amp Security your system contains a DVD RW drive that can be used for backup purposes It is recommended that you do a backup of the entire Faci
111. pped Click OK The license program exits The system registers the license key for this client and the software is licensed for use Notes The computer in your system that accesses and completes the registration for the first time is the license controller computer The license key is stored on the file server computer therefore the first licensed computer and the file server computer must be online when services are started and the newly licensed client is brought online for the first time If the motherboard or the NIC card on the File Server computer is replaced you need to obtain a new license key FCWnx 7 7 Professional Edition Installation Manual 12 lf you do not enter a license key then Facility Commander Wnx will run in Demo Mode with only limited functionality Refer to Running in demo mode below Note A summary of your license displays in the About window of Facility Commander Wnx Refer to About Facility Commander Wnx license summary on page 38 for additional details 13 Following the licensing sequence you must return to your installation sequence Unless otherwise instructed you are ready to set services Refer to Setting services to automatic startup on page 25 Running in demo mode When the License Setup window opens during the installation sequence the option to Cancel can be selected Installation of this application completes and operation of your system continues in Demo Mode until
112. r FCWnx It is used to communicate with the Burle Allegiant controller A separate COM port can also be configured to report Video Loss detection which is reported using the alarm monitor as a Video Loss alarm when one or more cameras lose its video signal A separate video loss alarm is generated for each camera The FCWnx Burle Allegiant Interface provides the capability to automatically control Burle Allegiant CCTV cameras and to monitor remotely when FCWnx alarms change state To be able to monitor the alarms the desired FCWnx alarms must be linked or mapped to the appropriate CCTV cameras set up in the Burle Allegiant system When FCWnx receives the mapped alarm FCWnx sends a message to the Burle Allegiant system to turn on the linked CCTV cameras and monitors The Burle Allegiant system then controls the appropriate cameras and monitors No operator intervention is required As an alarm is cleared by the operator from the FCWnx Alarm Monitor form or when the FCWnx alarm resets the Burle Allegiant system is informed that the alarm is now reset and responded to and the appropriate camera turns off Setup overview To perform a successful configuration 1 Setup the FCWnx system and the Burle Allegiant system or verify the setup if this is an existing system Figure 28 on page 118 provides a basic example of the hardware setup See Hardware requirements on page 118 and Software requirements on page 110 for more informati
113. r that contains the language support files for the GMC application After the base install of FCWnx these folders are empty as no language kits have been installed yet As the language kits are installed the language support files are placed in this folder GraphicsCache A folder that contains the working data files for the GMC application jre A folder that contains the Java Runtime Environment used by GMC and VMC Logs A shared folder that contains the Facility Commander Wnx diagnostic log files Rpt A folder that contains files used by the report engine to create Facility Commander Wnx reports UserManuals A folder that contains the FCWnx and GMC User Manuals in pdf format VideoSubsystem A folder that contains the dlls that enable communication between FCWnx and VMC Vmc A folder that contains the Java code for the VMC application vmcNis A folder that contains the language support files for the VMC application After the base install of FCWnx these folders are empty as no language kits have been installed yet As the language kits are installed the language support files are placed in this folder What s next You have completed the client computer setup Proceed with one or more of the following e If you have not licensed your system do so now Refer to Chapter 4 License and Set Security Settings for your FCWnx System on page 31 e Proceed to configure your Facility Commander Wnx system Refer to Chapter 6
114. ransactions using an Application Program Interface API to FCWnx When all services are configured close all windows and applications Restart the FCWnx client computer 56 FCWnx 7 7 Professional Edition Installation Manual Logging on to client computer Note Restart the client computer at this time if you have not already done so During installation of the Facility Commander Wnx software a default local Windows user is created You will need to log on to the client computer as a user that is part of the SPAdmin local group By default a user secure with the password SecurityMaster08 case sensitive was created for you and added to the SPAdmin group If the services are started you are now ready to open the Facility Commander Wnx application Refer to Setting services to automatic startup on page 55 to verify if Facility Commander Wnx Services are started To access Facility Commander Wnx after installation 1 To access Facility Commander Wnx from your desktop double click the Facility Commander Wnx icon pictured below D Facility Commander Wnx 2 As an alternative access Facility Commander Wnx from the Start menu Click Start Programs and then Facility Commander Wnx The Facility Commander Wnx menu displays as shown below Diagnostic Viewer Facility Commander Wnx Fcwnx License wy Security Configuration The options are as follows Diagnostic Viewer Refer to the Diagnostic Viewer
115. ription OMNIKEY synchronous API V1 1 1 4 Release 10 10 07 3927kB OMNIKEY5x21 V1 2 2 7 exe e Title OMNIKEY 5x2x Driver Self Extractor for manual installation e Size 229838 Description PC SC Driver for OMNIKEY 5121 5321 5125 5325 6321 V1 2 2 7 Release 2010 01 20 225 kB Windows 2000 XP 2k3 Server Vista 2k8 Server Windows 7 digitally signed for Win 2000 XP Vista 2k3 Server 2k8 Server amp Windows 7 3 Install the OMNIKEY5x21_V1_2_2_7 exe V1 2 2 7 4 Run the CardMan_Synchronous_API_V1_1_1_4 exe 106 FCWnx 7 7 Professional Edition Installation Manual This will extract the installer to C OMNIKEY CardMan_Synchronous_API_V1_1_1_4 Browse to this folder and then run the setup exe You can verify this is installed by opening Add Remove programs FCWnx 7 7 Professional Edition Installation Manual 107 Appendix C CCTV Interfaces Summary This appendix provides information for installation and configuration of CCTV interfaces Content Overview 110 Software requirements 110 American Dynamics system 111 Setup overview 111 Hardware requirements 112 Installation American Dynamics 113 Configuring alarms 115 Adding changing or deleting CCTV alarms 115 Burle Allegiant system 117 Setup overview 117 Hardware requirements 118 Installation Burle Allegiant 119 Configuring alarms 121 Adding changing or deleting CCTV Alarms 122 Kalatel system 123
116. ripts SQLExpress UserManuals Video VideoSubsystem Vme vmcNis A shared empty folder created to store reports created by third party report generators A shared folder that contains the firmware or application code needed to flash controllers A folder that contains the language support files for the Graphics Monitoring and Control GMC application After the base install of FCWnx these folders are empty as no language kits have been installed yet As the language kits are installed the language support files are placed in this folder A folder that contains the working data files for the GMC application A folder that contains the Java Runtime Environment used by GMC and Video Management Console VMC A shared folder that contains the FCWnx diagnostic log files A folder that contains files used by the report engine to create FCWnx reports The scripts and programs used to create the database in SQL Server It also contains subfolders required for converting and upgrading FCWnx systems to FCWnx This folder displays only following FCWnx Professional server Typical installation The user may use these files if reinstallation of SQL Server Express is required These files are used by the system during installation of FCWnx A folder that contains the FCWnx and GMC User Manuals in PDF format A shared folder that contains captured video files A folder that contains the dlls that enable communication between FCWnx
117. rity settings outside of the normal installation sequence Note The Client menu is detailed in Logging on to client computer on page 57 To open the Facility Commander Wnx client application 1 To access Facility Commander Wnx from your desktop double click the Facility Commander Wnx icon pictured below De Faciity Commander Wnx Access Facility Commander Wnx from the Start menu Click Start All Programs then Facility Commander Wnx Select Facility Commander Wnx 2 The Facility Commander Wnx program starts The Facility Commander Wnx menu bar displays a File and Help menu Log on to access Facility Commander Wnx Logging on Note The default login ID is secure and the password is SecurityMaster08 case sensitive The language is English To log on to the Facility Commander Wnx application 1 Select the File menu and then click Login 2 Enter your login ID and password If this is a client machine the server computer must be installed configured and licensed The SQL Server database services must be running on the server computer 3 Click OK Note If logging onto Facility Commander Wnx using a client you must have a valid user name and password along with a valid Facility Commander Wnx login ID and password on the server computer Those login IDs must be part of the SPAdmin local group on the Facility Commander Wnx server computer FCWnx 7 7 Professional Edition Installation Manual 67 Accessing h
118. rom unauthorized users The actual encoded number is replaced by another number called an Alias Be aware that aliases provide greater security but complicate the badging process Do not use aliases Use aliases automatically provided by FCWnx Use aliases manually provided by user Wise Installation Wizard 5 Choose one aliasing option and then click Next The Change the secure Password window displays as in Figure 4 below Figure 4 Change the secure Password window Change the Secure password Change the password for the Windows Logon USERID Secure The FC Wns installation creates a new Windows USERID called Secure By default the password is SecurityMaster08 If your Windows network has security policies that enforce rules for password creation you may want to change the Secure user password If you are unsure ask your System Administrator Use Default Password Change Password New Password PECE Repeat New Password COE Wise Installation Wizard Gar FCWnx 7 7 Professional Edition Installation Manual 23 6 10 11 The installation creates a new Windows User ID called secure By default the password is SecurityMaster08 case sensitive If your Windows network has security policies that enforce rules for password creation you may need to change the secure user password If you are unsure ask your system administrator Select one of the f
119. rt 118 FCWnx 7 7 Professional Edition Installation Manual Figure 29 Cable pinouts FCWnx system to switcher DB25F to DB9M FCWnx System Switcher Digi Board DB25F DB9M Tx 2 2 Rx Rx 3 3 Tx CTS 5 5 RTS SGND 7 7 SGND DCD 8 4 CTS DSR 6 DTR 20 Figure 30 Cable pinouts FCWnx system to switcher DB9F to DB9M FCWnx System Switcher DB9F DBIM Tx 3 2 Rx Rx 2 3 Tx CTS 8 5 RTS SGND 5 7 SGND DCD 1 4 CTS DSR 6 DTR 4 Installation Burle Allegiant This interface program has a separate install utility in the FCWnx directory of the client computer or in the client directory of the server computer The FCWnx Burle Allegiant program can be installed at the same time the FCWnx system is installed or any time thereafter Notes Refer to your Burle Allegiant manual for DIP switch settings They should be set to the default settings The client on which you are installing FCWnx must be able to communicate on the network with the FCWnx server computer FCWnx 7 7 Professional Edition Installation Manual 119 To install FCWnx Burle Allegiant 1 You must be logged in to the FCWnx computer with administrator privileges If not log out and log back in 2 Click Start then Run 3 From the Run window click Browse 4 In the Look in field select the hard drive on which FCWnx is loaded such as oN O O 12 120 C Then navigate to the directory in which FCWnx is installed The default is Program
120. s the Facility Commander Wnx installation processes updates on your system When the latest versions of each component are updated and identified Facility Commander Wnx installation begins and the Welcome window displays Continue with Facility Commander Wnx software installation begins below Facility Commander Wnx software installation begins Note A Cancel button displays on every FCWnx installation window If you click Cancel at any time during the installation the FCWnx installation process stops but all Windows components that have been installed must be manually removed To install Facility Commander Wnx software on additional client computers 1 The Facility Commander Wnx Welcome window displays Click Next 2 During installation provide the appropriate answers to prompts as they display 3 When the License Agreement window displays select accept the license agreement 4 Select Typical or Custom FCWnx 7 7 Professional Edition Installation Manual 49 Table 8 Selecting an installation type Typical Custom The installation requires little If you need to accomplish any one of the following tasks you user interaction and you do not must select Custom need to make any special choices Follow instructions in TYPICAL installation below e Change the password for the Windows logon USERID secure Note If you change the default Facility Commander Wnx user password all computers mus
121. st If the Firewall is selected ON File and Printer Sharing on the Firewall Exceptions list must be enabled To enable File and Printer Sharing 1 Click Start and then click Control Panel 2 On the control panel double click Security Center and then click Windows Firewall 3 On the Exceptions tab make sure that File and Printer Sharing check box is checked and then click OK Items specific to Windows Vista Windows communication foundation HTTP activation Windows Communication Foundation HTTP Activation must be enabled To enable Windows Communication Foundation HTTP Activation 1 Click Start Control Panel and then Programs and Features 2 Select Turn Windows features on or off from the Tasks panel on the left 3 Search for Microsoft NET Framework 3 5 1 and then expand the folder Make sure the Windows Communication Foundation HTTP Activation check box is checked and then click OK Firewall exceptions list If the Firewall is selected ON the following must be enabled in the Firewall Exceptions list File and Printer Sharing e Network discovery e Workgroup Only Remote Administration 14 FCWnx 7 7 Professional Edition Installation Manual To enable Firewall Exceptions selections 1 Click Start and then click Control Panel 2 On the control panel click Security Center and then click Windows Firewall 3 On the Exceptions tab make sure that the following check boxes are checked and then click OK
122. t use the identical Facility Commander Wnx user replacement password Continue by proceeding to CUSTOM installation on page 52 TYPICAL installation If you choose a Typical installation follow the instructions below To begin a Typical installation 1 Select the type of installation as Typical Figure 12 Select Typical Installation Type Select Installation Type Select the desired installation type Typical The most common application features will be installed This option er Pa is recommended for most users Fa C Custom installed and where they will be installed Recommended for a Use this option to choose which application features you want ee advanced users Wise Installation Wizard 2 Click Next The Install FCWnx Client Server window displays as in Figure 13 on page 51 50 FCWnx 7 7 Professional Edition Installation Manual Figure 13 Select Typical Client Type of Installation Install FCWnx Client Server Select the Type of Installation Server e Server install will install the FCWnx Server on this computer Client Client install will install the FC Wnx Client on this computer FCWN SERVER NAME Enter the computer name of the FCWnx Server for this client or browse for the FCWnx Server on the Windows network COMPUTERUSER PC z Note Network browse operations may take serveral seconds to minutes Wise Installation Wizard 3 At the Install FCWnx Client Server window
123. tallation 10 Once the installation is complete from the Control Panel select System Hardware tab Device Manager Ports Select the COM port you previously selected in the installation and provide identical settings for baud rate data bits parity stop bits and flow control as your CCTV Controller s setup 126 FCWnx 7 7 Professional Edition Installation Manual 11 When you are ready to launch the CCTV program you need to restart the FCWnx services on this client 12 Once the system is running log on to the computer as an FCWnx user and start the FCWnx application Log on to FCWnx and from the Application pane Monitors and Controls group select Client Monitor You will notice an entry for the CCTV you just installed For FCWnx 2 1 and EE 1 1 from the Administration menu select Client Management 13 To start the CCTV application you must first create CCTV alarms in the CCTV Alarm form Then you must map the FCWnx alarm to CCTV on the Alarm form CCTV tab Configuring alarms below and Monitoring on page 136 14 To start your CCTV interface click Launch Client on the toolbar while the CCTV interface is selected This starts the program that communicates with your CCTV switcher Configuring alarms The communication between the FCWnx system and the Kalatel system is one way FCWnx only sends data to the Kalatel switcher it does not receive any messages from Kalatel If the Kalatel switcher loses communications
124. tatic IP addresses However if you selected Use the following IP address option you must obtain a valid IP address from the network administrator or use a local IP address that no other computer is using in your network Consult your network administrator for detailed instructions 7 Click OK 8 Click OK to exit Local Area Connection Properties 9 After Windows is installed restart the computer and make sure it is connected to the network Verify that you do not have any hardware errors under Device Manager FCWnx 7 7 Professional Edition Installation Manual 11 Windows Vista and Windows 7 To check the network settings 1 Click Start and then click Control Panel Category view Click Network and Internet and then click Network Sharing Center Classic view Double click Network Sharing Center 2 Click Manage network connections 3 Right click the Local Area Connection and then select Properties The Local 4 Area Connection Properties window opens Select Internet Protocol Version 4 TCP IPv4 and Version 6 TCP IPv6 Note If Version 6 is enabled on the server it must be enabled on the client 5 6 Click Properties Select one e Obtain an IP address automatically e Use the following IP address Note FCWnx computers do not require static IP addresses However if you selected Use the following IP address option you must obtain a valid IP address from the network administrator or use a
125. tem 8088 Server Workstation Video Streaming Port Used by the video server to send streaming video 8085 Start Video Communications Port Range 3 Used by video clients to communicate with video servers 8089 Start Digital Video Viewer Port Range 20 Additional ports used by video clients to communicate with video servers These numbers signify a range of ports Your application log identifies the specific ports that are opened Additionally your firewall application identifies which ports are on or off 12 Accept the default port settings or enter another setting If you change any 42 setting you are opening firewall ports and changing how video communicates e If any port range setting is changed the previously opened firewall port is closed the next time that SecurityCnfg is run For example the first time SecurityCnfg is run you accept the default settings You run SecurityCnfg again and change the port numbers the old port numbers will be closed and the new ones will be opened Ports are usually changed because they are in use by other applications Closing the ports in the firewall affects these applications e Itis required that each computer in your FCWnx system be changed to the identical setting FCWnx 7 7 Professional Edition Installation Manual After making any changes to ports be sure to restart services 13 Click Finish to save and close this application The settings are automatically save
126. ter the appropriate description for your system Example Pelco CCTV Alarm 4 Inthe CCTV Interface field choose Pelco 5 Inthe CCTV Alarm field choose the alarm number of the interface you are monitoring 6 The Enable Message and Disable Message fields are automatically selected Use these default settings 7 Inthe Reset CCTV Alarm field two reset choices for the alarm are provided when the alarm is cleared from the Alarm Monitor or when the alarm Resets This means the Reset or the disable message can be sent out when the FCWnx alarm is cleared from the Alarm Monitor or resets 8 Click Save 134 FCWnx 7 7 Professional Edition Installation Manual To change CCTV alarms within FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface 2 Click Search 3 In the Search Result window locate the CCTV alarm you want to change 4 5 then select it The alarm information now opens Make the desired changes Click Save To delete CCTV alarms within FCWnx 1 From the FCWnx Application group pane select Gateways amp Interfaces then CCTV Interface Click Search 3 In the Search Result window locate and then select the CCTV alarm you want to delete 4 Click Delete 5 You are prompted to verify your decision to delete Click Yes to delete or No to keep the record Mapping FCWnx alarms to CCTV alarms Before you begin make sure that you have A
127. the following local groups e Users e Power Users e SPAdmin These groups grant the Windows user access to the Imaging system registry keys and file system To add an operator to user groups 1 Click Start and then click Control Panel Category view Click Performance Maintenance Administrative Tools and then double click Computer Management Classic view Click Administrative Tools and then double click Computer Management 2 The Services window displays Expand the list of services and scroll down 58 FCWnx 7 7 Professional Edition Installation Manual 3 Click Local Users and Groups and then click Users Your window should look similar to Figure 18 below 4 Double click the user login Name to which you are adding access to login groups The user Properties window displays Figure 18 Imaging login setup ao Computer Management IN S Dj x Action View e m Ble Tree Computer Management Local i SI i System Tools Built in account for guest access to the computer domain Event Viewer secure Secure Perfect Default User Gg System Information vee SQLAgentCmdExec SQL Server Agent CmdExec Job Step Account E gj Performance Logs and Alerts g Shared Folders AA Device Manager Local Users and Groups QI Users E Groups amp Storage I Disk Management Disk Defragmenter amp Logical Drives e Removable Storage fe Services and Applications
128. tility in the FCWnx directory of the client computer or in the Client directory of the server computer The FCWnx Kalatel program can be installed at the same time the FCWnx system is installed or any time thereafter Note Refer to your Kalatel manual for DIP switch settings They should be set to the default settings Note The client on which you are installing FCWnx must be able to communicate on the network with the License Domain Controller To install FCWnx Kalatel 1 You mustbe logged in to the FCWnx computer with administrator privileges If not log out and log back in 2 Click Start then Run 3 From the Run window click Browse 4 In the Look in field select the hard drive on which FCWnx is loaded such as C Then navigate to the directory FCWnx is installed The default is Program Files GE FCWnx Select the CCTVInstall exe Click Open In the Run window click OK oN O VI Provide the appropriate answers to prompts and then click Next to continue During installation you are prompted with a few questions e Type of CCTV Interface Select Kalatel Description or name for the interface Enter a description for this interface such as Main Building CCTV Note If multiple same type CCTV interfaces are installed on a single FCWnx network the description of each interface must be unique e COM port to which this interface is connected Select the COM port 9 Click Install to complete the ins
129. tion Pelco This interface program has a separate install utility in the FCWnx directory of the client computer or in the Client directory of the server computer The FCWnx Pelco program can be installed at the same time the FCWnx system is installed or any time thereafter Note Refer to your Pelco manual for DIP switch settings They should be set to the default settings Note The client on which you are installing FCWnx must be able to communicate on the network with the License Domain Controller To install FCWnx Pelco 1 You mustbe logged in to the FCWnx computer with administrator privileges If not log out and log on again 2 Click Start then Run 3 From the Run window click Browse 4 In the Look in field either select the hard drive on which FCWnx is loaded such as C Then navigate to the directory where FCWnx is installed The default is Program Files GE FCWnx Select the CCTVInstall exe Click Open In the Run window click OK Di Si Ol Provide the appropriate answers to prompts and then click Next to continue During installation you are prompted with a few questions 132 FCWnx 7 7 Professional Edition Installation Manual e Type of CCTV Interface Select Pelco Description or name for the interface Enter a description for this interface such as Main Building CCTV Note If multiple same type CCTV interfaces are installed on a single FCWnx network the description of each interface m
130. to automatically control American Dynamics CCTV cameras and to monitor remotely when FCWnx alarms change state To be able to monitor the alarms the desired FCWnx alarms must be linked or mapped to the appropriate CCTV cameras set up in the American Dynamics system When FCWnx receives the mapped alarm FCWnx sends a message to the American Dynamics system to turn on the linked CCTV cameras and monitors The American Dynamics system then controls the appropriate cameras and monitors No operator intervention is required As an alarm is cleared by the operator from the FCWnx Alarm Monitor form or when the FCWnx alarm resets the American Dynamics system is informed that the alarm is now reset and responded to and the appropriate camera turns off Setup overview To perform a successful configuration follow these steps 1 Setup the FCWnx system and the American Dynamics system or verify the setup if this is an existing system Figure 26 on page 112 provides a basic example of the hardware setup See Software requirements on page 110 and Hardware requirements on page 112 for more information 2 Install the FCWnx American Dynamics software on the desired FCWnx computer See Installation American Dynamics on page 113 3 Add CCTV alarms and then link or map the desired FCWnx alarms to the appropriate CCTV cameras set up in American Dynamics See Configuring alarms on page 115 and Monitoring on page 13
131. to assist you in troubleshooting your uninstall The first step is to verify that Facility Commander Wnx uninstalled successfully Refer to Verifying Facility Commander Wnx uninstalled successfully below Verifying Facility Commander Wnx uninstalled successfully Check the Facility Commander Wnx folder and verify that the Database and Logs folders are the only items left To verify a Facility Commander Wnx uninstall 1 Go to Windows Explorer and navigate to your Facility Commander Wnx folder The default setting is Program Files GE FCWnx 2 You should see the Database and Logs folders only If you see any other files select them and then click Delete 3 Next continue with Deleting the database on page 90 FCWnx 7 7 Professional Edition Installation Manual 89 Deleting the database Caution The following steps cannot be completed if you have already uninstalled Microsoft SQL Server 2008 Express software Facility Commander Wnx Professional Server As mentioned earlier the database is not removed when you uninstall Facility Commander Wnx from the server computer Caution Make a backup of your database before performing these steps To delete the database 1 Di CO Pe 8 N Click Start Programs Microsoft SQL Server 2008 then SQL Server Management Studio At the Connect to Server window verify that the Login and Password are correct then click Connect Locate and open the Databases folder R
132. ts and flow control as your CCTV Controller s setup When you are ready to launch the CCTV program you need to restart the FCWnx services on this client Once the system is running log on to the computer as an FCWnx user and start the FCWnx application Log on to FCWnx and from the Application pane Monitors amp Controls group select Client Monitor You notice an entry for the CCTV you just installed To start the CCTV application you need to create CCTV alarms in the CCTV Alarm form first Then you need to map the desired FCWnx alarm to CCTV on the Alarm form CCTV tab See Configuring alarms on page 133 and Monitoring on page 136 To start your CCTV interface click Launch Client on the toolbar while the CCTV interface is selected This starts the program that communicates with your CCTV switcher FCWnx 7 7 Professional Edition Installation Manual Configuring alarms The communication between the FCWnx system and the American Dynamics system is one way FCWnx only sends data to the American Dynamics switcher it does not receive any messages from American Dynamics If the American Dynamics switcher loses communications with the FCWnx system there will not be a Loss of COMM Alarm generated on the FCWnx system Only the loss of Client COMM Alarm is installed in the American Dynamics Interface This alarm is generated from FCWnx when the FCWnx server is no longer able to communicate with the interface program Alar
133. ust be unique e COM port to which this interface is connected Select the COM port 9 Click Install to complete the installation 10 Once the installation is complete from the Control Panel select System Hardware tab Device Manager and then Ports Select the COM port you previously selected in the installation and provide identical settings for baud rate data bits parity stop bits and flow control as your CCTV Controller s setup 11 When you are ready to launch the CCTV program you need to restart the FCWnx services on this client 12 Once the system is running log on to the computer as an FCWnx user and start the FCWnx application Log on to FCWnx and from the Application pane Monitors and Controls group select Client Monitor You will notice an entry for the CCTV you just installed 13 To start the CCTV application you need to create CCTV alarms in the CCTV Alarm form first Then you need to map the desired FCWnx alarm to CCTV on the Alarm form CCTV tab Configuring alarms below and Monitoring on page 136 14 To start your CCTV interface click Launch Client on the toolbar while the CCTV interface is selected This starts the program that communicates with your CCTV switcher Configuring alarms The communication between the FCWnx system and the Pelco system is bidirectional meaning that alarms are sent from FCWnx to the Pelco system and alarms are also sent from the Pelco system to the FCWnx system
134. ut shutting down the computer In this case the Facility Commander Wnx services are still running However you will not receive any alarm notifications To receive these notifications you need to have the Facility Commander Wnx client application running If you select the option to receive notifications on the Client Form you need to be logged in to the Facility Commander Wnx client application The alarm notification displays based on the operator s facility assignment which is evaluated upon login to the Facility Commander Wnx application Shutting down To shutdown Facility Commander Wnx and your computer 1 Exit the Facility Commander Wnx client application by selecting Exit from the File menu Enter your password in the Password field of the Exit window and then click OK 2 From the Desktop click Start then Shut Down 3 From the Shut Down Windows form select the Shut down option and then click OK Logging off from Windows To log off 1 Exit Facility Commander Wnx by selecting Exit from the File menu Enter your password in the Password field of the Exit window and then click OK 2 From the Desktop click Start then Shut Down 3 From the Shut Down Windows form select Log off xxxx where xxxx is the user name that was used to log on Click OK This logs off the current user and allows another user to log on Keep in mind that the Facility Commander Wnx services are still running but you will not receive a
135. with the FCWnx system there will not be a Loss of COMM Alarm generated on the FCWnx system Only the loss of Client COMM Alarm is installed in the Kalatel Interface This alarm is generated from FCWnx when the FCWnx server is no longer able to communicate with the interface program Alarms from FCWnx The FCWnx Kalatel Interface allows FCWnx alarms to trigger CCTV cameras monitors to turn on or off on the Kalatel system Before this can happen FCWnx needs to be notified as to which FCWnx alarms are to be the triggers and which messages need to be sent to the Kalatel system to trigger cameras monitors To configure correctly follow the steps below Each step is explained in more detail in the sections that follow 1 Add change or delete the desired CCTV alarms See Adding changing or deleting CCTV alarms on page 128 2 Map FCWnx alarms to CCTV alarms See Mapping FCWnx alarms to CCTV alarms on page 135 FCWnx 7 7 Professional Edition Installation Manual 127 Adding changing or deleting CCTV alarms CCTV alarms are the actual messages that are sent out to the Kalatel Interface They control what sequence of monitors and cameras are switched on and off The Kalatel controller is preprogrammed to interpret these messages To program the Kalatel controller refer to the manual on the Kalatel command console language To 1 add CCTV alarms in FCWnx From the FCWnx Application group pane select Gateways am
136. x software e Typical page 20 e Custom page 21 G Obtain license page 32 H Enter the Facility Commander Wnx license key page 33 I Configure security settings page 25 J Set services to Automatic Startup page 25 K Log on to the Facility Commander Wnx server computer page 64 L If applicable set up Imaging Logins page 58 M OPTIONAL If you plan on using dial up controllers on this page 104 computer set up the modems N If purchased install and set up the CCTV software and page 109 hardware O Install Facility Commander Wnx on additional clients if page 6 applicable P Set up the application Refer to the document Facility Commander Wnx User Manual on the documentation CD FCWnx 7 7 Professional Edition Installation Manual Prepare and install a FCWnx client computer Tasks Repeat these steps for each client computer Table 3 Steps to prepare a Facility Commander Wnx client computer Task Reference A Check minimum hardware and software requirements page 1 B Install network card page 8 C If this Client will be part of an existing domain you will need to page 9 add it to the primary domain controller of that domain D If using imaging an image capture device such as a USB or Refer to the USB2 0 camera instructions that came with your image capture device E Prepare operating system Windows Vista or Windows XP page 9 Professional F Prepare for installation page 48 Install Facility Commander Wnx s

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