Home
installation and operations guide
Contents
1. Software Update Contact Closure hardware only Lock Unlock the front panel hardware only Qt 600 INSTALLATION amp OPERATIONS GUIDE Configuring the Control for the Network IP Address DHCP IP address is preset for systems that are not on the network directly connect to the control module over Ethernet the user uses any internet browser and places the IP address or control module name in the navigation bar If the MCS is not used DHCP will allocate an IP address when the system is connected to the network This field can be statically set through the MCS but it will be dynamically allocated when MCS is not used NETBIOS Support The system supports NETBIOS and advertises its hostname as QtXX where XX is the last two digits of the MAC address The hostname may be changed after a connection is made by a browser It may be helpful to use hostnames that convey information about the area served for example qt_b1f3 building one floor three If multiple control modules are installed on a single network be sure that no two control modules use the same hostname Other Recommended Connections Access to an SMTP server enables the sending of error notification emails Access to an SNTP server obtains the SNTP time stamp The module sends its SNTP request to pool ntp org by default If the SNTP server is enabled the real time clock feature is disabled A time server other t
2. N A Run 1 NA N A NA Zone3 Submit Run2 N A N A Run 1 WA WA WA WA N A WA Zone 4 Submit Run 2 1877 1877 0 20 1000 Run 1 NIA N A Zone 5 Submit Run 2 NA N A NA Run 1 NA NIA maera Zone 6 Submit Run 2 NA Figure 17 Full view of the ENFD configuration section Steps to make adjustments 1 In the drop down select the action to be taken Refresh all data Enable Fault Detection Disable Fault Detection or Set Dynamic Delta Allowed 2 For Refresh Enable or Disable select Submit on each zone that needs to be changed It is allowed to enable disable fault detection differently on each zone 3 For Set Dynamic Delta Allowed enter the new value in the window for a zone and click Submit Only one zone can be updated at a time MCS Help The following section will use figure 18 for reference Links to Help Topics From the Help screen on the MCS there are links to some common questions when using the MCS The links are shown on the right under Operations and Administration This information is also contained within this document Software Update This is a link to the Cambridge Sound Management web site for access to the latest software When the user selects the link from the MCS it displays the current software on the control module and the version of so
3. Internal Temperature 96 F 36 Status Status Run 1 NA Zone 1 EE eh Submit e Connect speakers Runt NA Set all operational volumes Zone2 Submit mune Walk the installation to insure proper operation of all Runt NA Speakers on the emitter network Zone 3 Submit nns m reached Steady State a drop down Runt NA menu ara imi tuos wi appear aon you 1o Zono 4 Submit Run2 NA Run NA Totum on fault detection for a zone select Enable Fault Zone 5 Submit pelec PON O eo ce el O Run2 NA si Submit button for the desired zone Zone 6 aes am Submit To tum off fault detection for a zone select Disable Fault Detection from the drop down menu and press the Submit button for the desired zone Figure 16 Standard view of the ENFD configuration section If the emitter network is modified on purpose for example if emitters are added to an existing run with unused capacity the zone must be re mapped by the control module Be certain that the original emitters remain fully functional before re mapping the zone To re map a zone following the procedure for enabling ENFD described above The control module maintains a count of the number of errors encountered on each jack visible on the Full View Emitter Network Fault Detection screen The count represents the number of times a zone has transitioned from status OK to status Error A typical fault will result in the
4. 6 Modifies Time of Day masking ramping features a Reduces maximum ramping window from 4 hours to 1 hour b Allows ramp time to be selectable in 15 minute increments versus 50 minute increments C Limits start time choices to those consistent with work day practices 7 Allows operator to assign parameters to multiple zones via a single submit operation 8 Displays Service Information on the LCD and in the software GUI a The LCD displays For Service Call XXXXX b XXXXX ships from factory as CSM with CSM s phone number can be changed via software GUI 9 Adds Control Module Name field to Service features in software GUI a Displays Control module Name on Administrations Page e g First Floor 10 Parameter changes made via software GUI are saved immediately versus after 1O minutes Improved Error reporting format on the LCD and in the software GUI minor improvement 12 Issues pop up warning on pressing Reboot button 13 Adds ability to determine whether a normal cord or a bridge mode adapter cord is plugged into an RJ45 zone and adjusts DSP to match the wiring mode a Per zone 14 Implements new product identity color logo 15 Fixes the following bugs a Non functional RTC based Auto Ramping progression Auto ramping is only used on initial install b Boot loader had a race condition during power glitch that could cause lock up c Provides software protection against meta stability in main DSP clock circuit not visible
5. DHCP to obtain address The system displays its MAC address on the front panel This allows the network administrator to use the MAC address to configure the DHCP server to deliver a fixed static IP address to the control module CAMBRIDGE SOUND MANAGEMENT MCS Operation Screen cambridge let Technology Operations Administration Help Mar 11 2013 2 11 RTC Zone 1 Time of Day Masking Status OK Zonet Begin Ramp to Day 8 00 AM Masking MUTE MUTE MUTE Begin Ramp to Night 5 00 PM mta d EAM Ramp interval 1 00 hour d EAM Saturday Schedule Day Night Auto Ramping Commissioning Of Sunday Schedule Day Night Figure 12 Operations Section in review mode Note The software version is displayed at the bottom right of every screen The 3 digits indicate major release version minor feature changes and bug fixes There are times when Cambridge Sound Management will release software to fix unique bugs or small feature changes and later roll them in to a major release When a customer reports a problem the software version number is usually requested cambridge Quiet Technology Operations Administration Help Mar 12 2013 4 53 RTC Apply s x Time of Day Masking Status OK Open Space 3 Begin Ramp to Day 630AM Open space mena y Begin Ramp to Night 530PM Corporate Officers Space meta 5 v Ramp interval 150hour C Lobby and Ha
6. Figure 15 Operations Section with the equalizers block displayed after a higher leve password has been entered ENFD Emitter Network Fault Detection The ENFD section allows for emitter fault detection to be enabled and tuned Figure 16 displays the standard view of the ENFD configuration section To reach the screen shown below look at the screen above for the equalizer There is a link to the emitter fault detection just under the Help tab The lower left corner of the page allows the user to toggle between the standard view and the advanced view The base errors reported covers a short in the cable run This feature is looking for emitters that are no longer functioning To accomplish this the control module sends and receives a signal that goes out the emitter run and back The measurement by the DSP on the return is captured and stored as the Static Target This can be done any time after the system is fully populated and left to be unchanged If the emitter configuration is updated the static value will need to be refreshed Faults are then detected when the signal strength deviates by more than an allowed delta value set on full view page see figure 17 When the measured value is outside of the allowance a fault is generated CAMBRIDGE SOUND MANAGEMENT cambridge Qt Quiet Technology Operations Administration Help Printout js Emitter Network Fault Detection Refresh All Data use Submitbutton
7. SOUND MANAGEMENT System Configuration After the Qt 600 is mounted the power be turned on settings modified to test wiring to the connected emitters After testing it is time to configure the controller for operations There are two methods for performing configuration 1 The front panel display can be used for basic configuration settings to get the system working and tested In many cases basic settings are all that a user needs This interface only supports a subset of the functionality 2 The MCS Monitor Control Software interface allows for configuring all the available functionality The MCS can be used with any internet browser that can connect to the Qt 600 over a LAN connection See Connecting the MCS for details System Configurable Feature List Front Panel MCS The following is a complete list of the Qt 600 features and whether they can be configured through the front panel MCS or both Feature Front Panel MCS Set masking level for each zone independently Setting audio input levels at each zone Setting real time clock or network clock use Reset system to default settings Configure network name and address Set Time of Day Masking Set Masking Ramp Period Initial and Daily Set Masking Equalization Viewing errors Configuring error notification System Software version Information Emitter Fault Detection Networking and Security Administration
8. Sound Management LLC the warrantor will for a period of five 5 years starting with the date of purchase warrant that the Qt Emitters the speakers will be free of defects in materials and workmanship that interfere with proper operation as a sound masking paging and music speaker system During that period the warrantor will at its option either a repair the speaker or b replace the speaker The decision to repair or replace will be made by the warrantor Warranty Coverage Qt control unit The warrantor will for a period of one 1 year starting with the date of purchase warrant that the Qt control unit the system will be free of defects in materials and workmanship that interfere with its proper operation as a sound masking paging and music distribution control system During that period the warrantor will at its option either a repair the system with new or refurbished parts or b replace the system with a new or refurbished system of equal functionality at no charge The decision to repair or replace will be made by the warrantor All software installed in the Qt system is warranted to substantially conform to its published specifications In no event does the warrantor warrant that the software is error free or that the customer will be able to operate the software without problems or interruptions The warrantor will from time to time make available software bug fixes It is the resp
9. count being incremented 1 An intermittent fault that periodically clears itself will cause multiple increment events To reset an error count to zero select the Clear operation from the pull down menu select the desired zone and press Submit Since the emitter impact on the signal is affected by its environment heavy light air due to moisture content and cable conductivity due to temperature there will be some deviation of the measurement over time Office space temperature changes based on day night and weekend which changes the energy consumption of the emitter To handle the allowance of deviation the system has a Dynamic target which is the measurement at a later point in time Since allowed environmental impact happens slowly small incremental changes are expected The user is allowed to modify the allowed deviation in the Deviation Delta Allowed block but it is expected that the default value will be used Qt 600 INSTALLATION amp OPERATIONS GUIDE cambridge Gt Quiet Technology Operations Administration Help Printout Emitter Network Fault Detection Refresh All Data use any Submit button Internal Temperature 96 F 36 C Status OK Static Dynamic Dynamic Dynamic Dynamic Target Target A Last A Largest A Allowed Status Run 1 NA N A NA Zone 1 Submit Run2 1457 1457 5 25 1000 Run 1 NA NIA N A NA pa Zone2 Submit Run2 NIA
10. saw to cut holes in designated tiles Cut all tiles from the front Different types of emitter housings are available to attach in areas where there are no suspended ceiling tiles 5 Push the emitter through the front of the hole in tile and secure it by pushing down and twisting the locking ring at the back of the emitter NOTE 1 The tombstone hook on the back of each emitter is next to the INPUT jack This can help you find the INPUT jack by touch 2 To adjust for unexpected obstacles such as sprinkler heads each emitter may be moved up to two feet one tile in any direction if necessary CAMBRIDGE SOUND MANAGEMENT 6 arun cable from the specified zone OUTPUT jack on the module to the INPUT jack of the first emitter Listen to each emitter as it is connected If you cannot hear its whooshing sound a Try a different emitter b Test all four previous cables for continuity and shorts Repair any faulty cables c If there is a short masking volume will shut off The short should clear itself in approximately five minutes If it does not power cycle unplug and re plug the control module Be sure to fix any problems and hear the whooshing sound before installing the next emitter If necessary see Errors in the Operations Guide 7 Connect the next OUTPUT cable to the emitter OUTPUT jack 8 Run the cable to next designated tile specified on emitte
11. INSTALLATION AND OPERATIONS GUIDE cambridge SOUND MANAGEMENT www csmqt com 800 219 8199 SOUND MASKING PAGING MUSIC Cambridge Quick Installation Guide SOUND MANAGEMENT Qt 600 CAMBRIDGE SOUND MANAGEMENT For more information visit csmqt com or call 800 219 8199 Qt 600 INSTALLATION amp OPERATIONS GUIDE Contents Qt 600 Introduction 6 Hardware Installation 8 Installing the Control Module 8 Wall Mount 8 Rack Mount 9 Installing Qt Emitters 10 Emitter Installation Order 10 Installing Paging or Music to the Audio Inputs 12 Installing Contact Closures 12 Custom Cabling Guidelines 13 Battery Replacement 14 System Configuration Front Panel and Monitor Control Software 15 System Configurable Feature List Front Panel MCS 15 Configuring the Control Module for the Network 16 IP Address DHCP 16 NETBIOS Support 16 Other Recommended Connections 16 Suggestions for Managing Multiple Control Modules 16 Front Panel Control 17 System Information 17 Setting Sound Masking Levels 18 Setting Audio Input Levels 20 Lock Unlock the Front Panel 20 Configure Network Name and IP Address 21 Real Time Clock or Network Clock 21 Reset System to Default Settings 21 System Control Using Monitor Control Software MCS 22 C
12. NG OTHER THAN CAT 3 OR EQUIVALENT 24 GAGE CABLING The warranty ALSO DOES NOT COVER damages that occurred in shipment failures that are caused by products not supplied by the warrantor e g replacement power supplies or failures that result from accidents misuse abuse neglect mishandling misapplication alteration of any sort installation use as a system driver during speaker installation set up adjustments misadjustment of controls improper maintenance power line surge lightning damage power surges modification rental use service by anyone other than the warrantor or damage that is attributable to acts of God THERE ARE NO EXPRESS OR IMPLIED WARRANTIES EXCEPT AS LISTED UNDER WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY As an example this specifically excludes damages for lost time lost use of the system cost of removal or re installation of the system or travel to and from the purchaser s location ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE PERIOD OF THE WARRANTY This warranty provides specific legal rights and there may be others that vary from state to state or in the country of compliant use Therefore certain additional exclusions may apply Qt 600 INSTALLATION amp OPERATIONS GUIDE E Settings Record Installer Administrator If using software control s
13. NS GUIDE i System Control Using Monitor Control Software 5 5 Monitor Control Software interface that configures the Qt 600 over a LAN network connection The MCS software is operated from any network browser Below are the instructions to connect to the control module over Ethernet locally and over the network After the discussion on connecting to the control module the MCS screens will be discussed Connecting to the Qt 600 over Ethernet 1 System software is operated from any network browser Software is pre installed in the control module The HELP function provides comprehensive software control operating instructions 2 Connect a computer or the network to the 10 100 Ethernet jack 3 Power the control module on by plugging it into a standard wall outlet 4 Press the right arrow on the control module to advance to the IP address screen An assigned IP address is displayed on the front panel within two minutes of powering the module 5 Access the Qt System Monitoring and Control Software a Read the control module Hostname or IP address from the front control panel b Enter either the hostname or IP address into the browser address bar c A prompt will appear requiring a username and password d The default username is admin The default password is secret 6 After logging in with the defaults you may change the hostname username and password DHCP Support The system uses
14. day or after 2 00 AM ona DST transition day If the date is wrong following a power failure and the system is relying on the internal real time clock RTC and not a network based time server it is likely that the RTC s battery is depleted Replace the battery see battery replacement page 14 Reassemble the control module and then plug it back into the wall outlet Reset the Real Time Clock Setting Equalizers and Emitter Fault Detection A special login password is required to gain access to the ENFD screens Contact Cambridge Sound Management to obtain the password s for your control module s You will need to provide the Mac Address of each control module See Administration Networking and Security for the MAC Address or it can be seen on the front panel Below are the screens for emitter fault detection and equalizer settings when logged in with the second level password Equalizer Update After logging in with the second level password the operations sections will have a block that includes the equalizer settings The Masking and Audio equalizers are configured by the factory and should not need to be modified in most installations However if desired the equalizers may be used to adjust the system to a different masking paging or music spectrum You may specify the gain for a tap in its corresponding box All values are measured in dB and the range is 12 dB in whole number increments To specify a negative gain
15. ded with bracket Step 3 Fasten left and right rack mount brackets to Qt 600 using the screws removed in Step 1 Step 4 Mount Qt 600 to 19 cabinet rail using 10 32 screws as shown included with bracket Qt 600 INSTALLATION amp OPERATIONS GUIDE Installing the Qt Emitters Important Considerations Each run has a maximum of 60 emitters Each run should have a maximum length of 1000 ft 305 m Each home run cable attached to the control module should be labeled by zone and run Adding a logical name e g Marketing Private Offices is suggested In addition fill out Home Run Zone Destination Record at the end of this Guide Each zone has two identical outputs run 1 and run 2 All emitters on run 1 and run 2 are controlled equally for each zone Each job made cable should be manufactured according to ANSI TIA EIA Standard 568 B See custom cabling guidelines on page 11 Job made cables should be tested with a LAN tester before installation Emitter Installation Order 1 Set the masking output level of all zones to level 20 2 Refer to the emitter layout and wiring diagram provided by the dealer for cable run connections by zone 3 Run home run cables from control module to the location of the first emitter for all runs in all zones 4 Gather all ceiling tiles per layout drawing that are to receive emitters Use the supplied hole
16. ech privacy is reduced and workplace distractions are more apparent If too high the masking sound can become a distraction Since in general acoustic privacy improves as sound masking volume increases the general strategy is to set the masking volumes as high as possible without being distracting NOTE Do not disconnect power for 10 minutes after setting values or data may be lost Qt 600 INSTALLATION amp OPERATIONS GUIDE a Setting Audio Input Levels Input A 71 Volume 6 This figure shows the format of the panel for configuring the volume for input or The level of the input is set for each zone where the example shows Input A is level 6 for zone 1 The system has two inputs for paging or music Either input may be connected to any or all zones via software or front panel interface If no paging and or music from these inputs are desired in a particular zone set the audio volume level of that zone to mute Note that Input B is the preferred music input due to its ability to be shut down via a contact closure The audio input levels are set in a similar way as the masking Use the arrows on the front panel to move left and right to find the input A and input B field for each zone The inputs are enabled and level set for each zone for flexibility Arrow to each zone for each input and set the level using the up and down arrows Lock Unlock the Front Panel The settings of the Qt 600 can be locked by a ph
17. elect the Print Settings link under the Administration page to print a complete list of system information Place the printout in the job ticket holder near the control module If using front panel control fill in the details below This information is critical to ease recovery from a hardware fault Volumes Zone 1 2 5 4 5 6 Masking Input Input B Networking and Security Mac Address Hostname Username admin default be changed Password secret default can be changed Installation Service Company name Install date Phone Zone Level Controls Zone 1 2 3 4 5 6 Day Volume Night Volume Input A Input B Day Start Time AM Night Start Time PM Ramp Interval Saturday Schedule Sunday Schedule D CAMBRIDGE SOUND MANAGEMENT Qt 600 Software Version 5 0 Changes from Version 3 4 1 Allows manual specification of the DNS address of the Network Time Server instead of only supporting pool ntp org 2 Allows manual setting of the IP parameters of the control module a IP Address Subnet Mask Default Gateway DNS Server 2nd DNS Server b Manually assigning IP Address disables DHCP 3 Displays all active IP parameters in software GUI to aide in network issue resolution 4 Displays selected network address allocation paradigm DHCP or Fixed on the LCD and in the software GUI 5 Supports 20 dB dynamic range for auto ramping
18. ftware available to install E CAMBRIDGE SOUND MANAGEMENT cambridge Qt Quiet Technology gt Operations Administration Help Printout Operations Masking Volume Itis important that the unit s masking volumes be set correctly for each zone to obtain _ Most private offices have a target level in the 38 42 dBA range averaged spatially within the office Setting the masking volumes can be approached in one of two ways BEST If a sound level meter is available it is recommended that the unit s masking volumes be adjusted up or down to achieve the following readings on the meter Sound Level Meter Readings Private Office Zones 38 42 dBA averaged spatially within the office Open Area Zones 45 48 dBA measured 3 ft above floor level OTHERWISE If a sound level meter is not available the above levels are likely 10 Figure 18 MCS Help Section If the MCS is not being used the process for performing the software update is the same The difference is the update executable and new software will be downloaded from the web site to a PC or laptop which is directly connected to the controller over Ethernet The install directions are provided with the new software for convenience and not part of this document Documentation Link on Help There is also a link to download the latest Installation and Operations Guide from the web site for convenience to the user The help links have all the typical informatio
19. getting help when there are errors problems The name of the service company can be stored By default it is Cambridge Sound Management but it could be changed to the installer Phone No The number of the company mentioned above Zone Names Use this screen to provide informative names for each served zone Examples of informative names are Reception Offices East Cubicles East Offices West and Cubicles West Networking and Security Use this screen to obtain the control module s MAC and IP Addresses to change its NETBIOS hostname and to change the username or password for logging in If you change the control module s hostname Qt 600 will automatically advertise its new NETBIOS name NOTE If the control panel is locked the toggle switch on the inside of the control module is set to the locked position the control module cannot be controlled from its front panel If it is unlocked the control module s operational parameters can be modified from the control panel NOTE The Username and Password specified under Administration Networking and Security to control access to the control module over the network and the Username and Password specified under Administration Notification of Errors to log into an SMTP outbound mail server need not be identical Notification of Errors Use this screen to configure access to the mail server that will be used by Qt 600 for sending email messages notifying the s
20. han the default time server may be specified in the Administration section under date and time Suggestions for Managing Multiple Control Modules Browser bookmarks are a convenient tool for managing multiple con trol modules A bookmark add on stores bookmarks on a web server and allows access from any computer on the LAN Create a Sound Masking folder under Bookmarks to hold a bookmark for each control module Use location based names for each module s bookmark To access a specific control module open Bookmarks SoundMasking and the specific module bookmark D CAMBRIDGE SOUND MANAGEMENT Front Panel Control The front panel is used for configuring basic functionality and initial system test For advanced system configuration the MCS is required Once the MCS is used to configure the system using the front panel will erase the settings configured by the MCS Once the MCS is used to configure the system it should be used exclusively System Information Initial displays of the front panel shown below shows the software version and system status The VERSION field stands for major release minor changes bug fixes The HxBx field is to identify the version of the internal code and used as reference for technical support on rare occasions VERSION Status OK HxBx Status indicates if there are errors see error codes page 33 or if the system is OK The HxBx field indicates the version of the i
21. he panel for configuring masking Z1 stands for zone 1 and it is currently set to mute There is a discussion in the Introduction section for recommended volume settings Settings within the recommended ranges should optimize speech privacy without excessive distractions Generally set masking volumes toward the high end of the range and adjust according to site conditions and user preferences If possible measure the results with a sound level meter and check for the achieved sound pressure level Adjust as necessary or judge by listening in the area If installation occurs before the office is occupied turn the system to 18 4 CAMBRIDGE SOUND MANAGEMENT the desired level and leave it at that level If the system is installed after the office is occupied turn the system to the correct level when the space is unoccupied and employ auto ramping only supported through the MCS to provide for a period of acclimatization To set the masking level for a zone use the arrow keys on the front panel to move to the right until the zone of interest is shown 21 is zone 1 which matches the first column of ports on the back Then use the up and down arrows to change the value After setting the value for one zone arrow to the right or left to set the value for zone of interest Repeat for all zones IMPORTANT For full system effectiveness it is essential to set the volumes correctly for each zone If the volume is set too low spe
22. ime zone If you are unfamiliar with your time zone or daylight savings time rules a quick search on the Internet should help you find this information Go to Administration Time Zone to specify the control module s time zone and daylight savings time rules NOTE NTP timer servers do not provide time zone or daylight savings time rules and therefore these values MUST be specified by the administrator Qt 600 INSTALLATION amp OPERATIONS GUIDE i Errors If the control module is operating properly software will display Status Ok If the control module encounters an error software will display Status Error Click on Error to obtain additional information Click on acknowledge to clear the error see Administration Notification of Errors page 27 If the error condition persists the error will be signaled again after clearing the error WARNING If a System Thermal Fault occurs be sure that the control module is not exposed to conditions beyond its ambient air specification of 104 F 40 C WARNING In order to protect the electronic circuitry from damage the control module introduces a delay after experiencing an amp short before turning the amp back on A persistent short will result in the amp being turned off once again Shorts are most likely to occur during installation of the system due to termination mistakes by the installer Shorts are unlikely once the control module is operational MCS Administrati
23. ing Input B allows emergency music shut off See Contact Closures below Installing Contact Closures The Qt 600 provides an instant shut off capability for masking and or audio Input B if connected to a contact closure interface The contact closure utilizes the same style connector as audio Inputs A and B 4 pin To leverage this feature for masking connect a two conductor cable to the two connectors labeled M3V and MGND To leverage this feature for Audio Input B connect a two conductor cable to the two connectors labeled B3V and BGND The other end of these conductors treated as pairs circuits can be terminated on closure mechanisms of choice 1 To shut off masking form a connection between the two M conductors 2 To resume masking break the connection Don t break the connectors as you may want to reuse them The contact closure for audio Input B follows the same logic gt CAMBRIDGE SOUND MANAGEMENT Cabling Guidelines For system compliance follow these guidelines if custom cables are required 1 Use solid conductor 24 AWG CAT cable that meets local code requirements 2 If the system is installed in a return air plenum the cable must be plenum rated 3 Shielding is not required Unshielded twisted pair cable is acceptable 4 Snagless boots are not required 5 RJ 45 plugs must use the bent 3 tine RJ 45 plugs intended for use with solid core CAT wire Three tine p
24. llway m Saturday Schedule Day Night zones Auto Ramping Commis ssoesng SB Sunday Schedule Zones Figure 13 Operations Section modify mode The Operations Section contains two blocks The block on the left allows the configuration of Masking level for day and night Sound level for auxiliary audio inputs A and B Auto ramping The block on the right allows for the configuration of Ramping start times Ramping interval Weekend ramping schedule Qt 600 INSTALLATION amp OPERATIONS GUIDE Changing Masking Level Using MCS Follow these steps to update the parameters within the masking level block 1 Review selecting the review button will allow the user to select a zone and see the current configuration Click on the zone on the right side of the operations screen 2 To modify a zone start by clicking the modify button 3 Select the zones to modify by checking the boxes of the zones on the right side of the operations screen 4 To set the masking level use the multi select for night and day settings in the left box 5 Select Submit to commit the values NOTE Only modify one block at a time and then click submit If you modify both zone masking and Time of Day only one window is updated Auto Ramping The Auto Ramping function is typically used once when the system is first installed The Auto Ramping function is used to introduce sound masking into an occupied
25. lugs can be purchased at a hardware store and from most CAT cable suppliers DO NOT USE the aligned two tine type intended for stranded wire as they provide improper contact and may yield intermittent system operation The diagram below shows the end on view of both types 6 Field test each cable after fabrication with the RJ 45 connectors before final installation using a standard network LAN cable tester to check for continuity shorts and 1 1 straight through connection Figure 2 CORRECT INCORRECT RJ 45 connector RJ 45 connector with bent type with aligned type Qt 600 INSTALLATION amp OPERATIONS GUIDE a Battery Replacement coin style battery Cr1220 or Br1220 powers the real time clock during a power loss To replace the battery 1 Unplug the control module from wall outlet 2 5 4 Taking care not to disturb the other connections lift the panel NO Hinge the control module forward to access the connection panel Remove the zone run connections They should already be labeled if not label before removing for example Zone 1 Run 2 Remove the six screws that hold the panel to expose the coin battery in its housing at the front left of the module Use a ball point pen to dislodge the existing battery Insert a new battery with the positive side facing upward Replace the connection panel securing all six screws Reconnect the zone run cables Figure 3 CAMBRIDGE
26. n required but the guide on the web has the full system usage description MCS Printout This screen displays the current configuration of the system This screen should be captured and stored in case of data loss or system failure Printing is done through the web browser print option Error Codes and Messages Front Panel System errors are shown on the control module front panel display If an error occurs the message Status Error will be displayed To determine the cause of the error press NEXT This displays the error screen with system error codes Qt 600 INSTALLATION amp OPERATIONS GUIDE Error Codes If one or more errors exist in the sound masking system an eight digit error code is displayed on the LCD display scroll forward to the Error screen The error state is indicated by an eight digit code of the form Error 000000 ll o o o ooy Error Code for Zone 1 Error Code for Zone 2 Error Code for Zone 3 Error Code for Zone 4 Error Code for Zone 5 Error Code for Zone 6 Reserved Error Code for Control Module Where a number other than indicates an error Examples Error 00000100 Short sensed in the wiring in zone 3 Error 00110000 Short sensed in the wiring in zones 5 and 6 Error O0000004 One or more emitters are not operating in zone 1 Error 80000000 Contact the manufacturer MCS Error Display When there is an error in the system
27. n the clear into its closed position plastic job ticket holder next Tighten all retaining screws to the control module If there 5 is a hard module failure the recorded values can be used to reconfigure the system System settings are retained after a power outage If operating by software control show the administrator how to connect to the control module using both the Hostname and IP Address methods Share this 3 Lock the control module guide with the administrator panel by moving the lock switch to the Locked position at 600 INSTALLATION amp OPERATIONS GUIDE WARRANTY Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Modifications not expressly approved by the manufacturer could void the user s authority to operated the equipment under FCC rules Warranty Coverage Qt Emitters Cambridge
28. nd a night volumes may be set The control module ramps linearly between these two settings beginning at the time specified and over the period of time specified As the control module ramps between settings the current volume is displayed under Current NOTE This document uses the Qt 600 software version 5 0 0 for feature configuration Qt 600 INSTALLATION amp OPERATIONS GUIDE a Hardware Installation Installing the Control Module NOTE Always plug unplug power supply at wall outlet Wall Mount Mount the bracket using the three screws and plastic anchors mollies provided Use a inch drill bit for the anchor hole See Figure 1 Plastic anchors are 10 12 x 1 in with 10 x 1 screws Figure 1 NOTE The control module hinges forward for wall mounting and cable installation To hinge forward loosen screws A and B see Figure 1 used to secure the module during shipping ct a EE ss Check to see that the panel lock switch is in the ili P Sah UN LOCKED position JE N OO n D CAMBRIDGE SOUND MANAGEMENT Rack Mount Attach optional rack mount brackets to each end of the control module NOTE When rack mounted the control module does not hinge forward Step 1 Remove the Qt 600 and power supply bracket from wall mount bracket Step 2 Reassemble power supply to right rack mount bracket using 6 32 black screws inclu
29. ndent equalizers for masking and audio inputs The system may be operated from its control module front panel OR by a computer directly connected to the module OR by a computer connected through a local area network See system configuration on page 16 It is important that the control module s masking volumes be set correctly for each zone to obtain the full effectiveness of the system If volumes are set too low speech privacy will be reduced and work place distractions will be much more apparent If volumes are set too high the masking sound itself could become a source of distraction The higher the setting that can be used comfortably the better the acoustic privacy For a given open office design including ceiling height ceiling material and workstation panel height we can define the masking volume required to achieve normal acoustic privacy i e when it is relatively easy to ignore surrounding conversations For a very large range of open office designs the target level is in the 45 48 dBA range measured 5 ft O 9 m above floor level Similarly for private offices based on wall panel design and ceiling construction we can define masking volumes required to achieve confidential privacy i e conversations in adjacent offices cannot be understood Most private offices have a target level in the 38 42 dBA range averaged spatially within the office E CAMBRIDGE SOUND MANAGEMENT Setting the masking volumes can be a
30. nternal code images and is only used by CSM when debugging a problem For Service Call The Cambridge Sound Management support center phone number is also on the display as default This can be changed in the MCS panel For Service Call 800 219 8199 The MAC address is displayed for reference when the system is on the network The network administrator will need this when configuring a network connection This is also used when requesting an advanced password for the MCS user interface Shown in the next block is the display for the IP Address This is a default value that can be used in a browser for direct connection As noted DHCP will change it when the system is on a network IP Address DHCP 169 254 1 1 Qt 600 INSTALLATION amp OPERATIONS GUIDE Gi Hostname is set at the factory to a default value This be changed through the MCS Host Name XX The next 2 blocks show the username and password when connecting using MCS The default is admin secret These can be changed at the MCS window Username admin Password secret A warning message is displayed on the front panel after the MCS is used for configuration Warning Time of day Ops This tells anyone about to use the front panel that the MCS has been used for configuration and using the front panel will reset the settings made by the MCS Setting Sound Masking Levels Masking 71 Volume Mute Figure 10 The format of t
31. on Section The following section will use figure 14 for reference cambridge Quiet technology Operations Administration Help Printout Unit Name Best Ever Zone 1 Open Office AB Location Data Closet3 Zone 2 Open Office CD Date Monday Serviced Cambridge Sound Management Zone 3 Board Office Area March 11 2073 Phone No 617 349 3779 Zone 4 Lobby and Hallways Zone 5 Zone5 Time 15 7 46 gt REBOOT Zone 6 Zone 6 NTP Server pool nip org Networking and Security Meses a vos Use Email Address support camqtcom as GMT 05 Eastern Time ime Zone Server Name Port Number 25 Second Sunday in March Daylight Savings Time Begins Username First Sunday in November Daylight Savings Time Ends Username admin Figure 14 Administration Section IMPORTANT Only update one block at a time and press Submit Changes to blocks that are not submitted will be lost if a different block is submitted E CAMBRIDGE SOUND MANAGEMENT service window holds the following fields Control Module Name This is just a reference name for the control module and is not used for networking An example of an informative name is 120 Main Street First Floor Location This is a good reference to track where the control module is located when faults are detected Faults can be sent via email and the control module s location can be useful Serviced By This is for
32. onnecting to the Qt 600 over Ethernet 22 gt CAMBRIDGE SOUND MANAGEMENT MCS Operation Section 23 Changing Masking Level Using MCS 24 Auto Ramping 24 Changing Input A and B Level 25 Time of Day Masking 25 Errors 26 MCS Administration Section 26 Service 27 Zone Names 27 Networking and Security 27 Notification of Errors 27 Date and Time Time Zone 28 Setting Equalizers and Emitter Fault Detection 29 MCS Help 32 Links to Help Topics 33 Software Update 33 Documentation 33 MCS Printout 33 Error Codes and Message 33 Post Installation Handoff 35 Warranty 36 Warranty 38 Qt 600 Software Version 5 0 Changes from Version 3 4 39 Homerun Zone Destination Record 40 Qt 600 INSTALLATION amp OPERATIONS GUIDE Qt 600 INTRODUCTION This manual covers system installation of the hardware system configuration of the software and system monitoring maintenance This section discusses some general guidelines for sound masking levels and coverage Following this section are the details of hardware set up followed by using the front panel of network user interface to configure the settings The Qt 600 supports six zones of sound masking each with 1 to 120 emitters covering 100 to 12 000 square feet 9 3 m 1 115 m per zone Two audio inputs can be used for paging and or music Additional controls for each zone include time of day masking auto ramping self monitoring fault detection and notification and indepe
33. onsibility of the purchaser to download and install these software modifications Except for the forgoing all software and software upgrades are provided AS IS The following terms apply to all These warranty terms are extended only to the original purchaser of a new product A purchase order or other proof of the original purchase date and purchaser is required for warranty service 12 CAMBRIDGE SOUND MANAGEMENT Obtaining warranty repairs Please access and review online help resources for the product before requesting warranty service If the product is still not functioning properly after making use of these resources please contact Cambridge Sound Management for a return authorization number All returns are to be prepaid The warrantor will pay return surface freight within the continental United States on warranty repairs All customs and freight charges in excess of surface freight within the United States will be born by the purchaser Warranty Limits and Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage THIS WARRANTY DOES NOT COVER USE OF THE SYSTEM WITH ANY OTHER SPEAKER OR EMITTER MANUFACTURED BY ANY ENTITY ORGANIZATION OR COMPANY OTHER THAN CAMBRIDGE SOUND MANAGEMENT LLC OR USE OF THE SYSTEM FOR ANY PURPOSE OTHER THAN SOUND MASKING AND OR PAGING AND OR MUSIC DISTRIBUTION THIS WARRANTY DOES NOT COVER THE USE OF ANYTHI
34. pproached one of two ways BEST If a sound level meter is available it is recommended that the control module s masking volumes be adjusted up or down to achieve the following readings on the meter Private Office Zones 38 42 dBA averaged spatially within the office Open Area Zones 45 48 dBA measured 3 ft 0 9 m above floor level OTHERWISE If a sound level meter is not available the above levels are likely to be achieved in most environments by setting the control module s masking volumes as follows Private Office Zones 05 09 for all ceiling heights Open Area Zones 13 16 for O8 ft 2 4 m ceilings 15 18 for 10 ft 5 m ceilings 17 20 for 12 ft 3 7 m ceilings Masking volumes must be set sufficiently high to improve speech privacy and reduce distraction but not so high that the masking sound becomes objectionable Settings within the above ranges should accommodate both objectives As a general rule use the high end of the range Base final settings on site conditions and customer preferences If people object to the sound level set masking volumes toward the bottom of the range or refer to the Ramping section of the Installation and Operations Guide for information on introducing masking into the space gradually Remember that the effectiveness of the system relies on sufficient masking sound level and that initial objections are often overcome as people become accustomed to the sound Different day a
35. precede the number by a minus sign for example 2 Once you have specified all of the taps of interest press Submit The values will be changed and saved and the equalizer will redraw to provide a visual representation of your settings When an equalizer s settings are modified the control module calculates and reports the impact the new settings have on speech privacy The report is shown in the Masking Equalizer control box and is stated in terms of change to the Privacy Index A change must be at least 1 for it to display The calculation is performed as specified Qt 600 INSTALLATION amp OPERATIONS GUIDE i in ASTM International Designation E1130 02 Standard Test Method for Objective Measurement of Speech Privacy in Open Offices Using Articulation Index cambridge Quiet Technology Operations Administration Help Printout Settings Review Mar 11 2013 4 27 PM RTC Open Office AB Time of Day Masking Status OK Begin Ramp to Day 8 00AM Begin Ramp to Night 5 00 PM Masking MUTE MUTE MUTE Input A 15 EAM 15 EAM Ramp Interval 1 00 hour Saturday Schedule Day Night Auto Ramping Commissioning Of Sunday Schedule Day Night Masking Equalizer Input A Equalizer 444474 3 z A gt 3 z x E gt z gt 19 1 200 00
36. r Date and Time Time Zone The Qt 600 can use a network clock or the RTC Real time Clock in the unit The field called NTP Server is used to identify the name of the network time server when it is being used default being pool ntp org The date and time for the Real time Clock are set within this window If the Real Time Clock is to be used it should be set prior to adjusting operating levels The Real Time Clock is set using the pull down menus under Administration Date and Time You MUST set the day of the week e g Sun Mon Tues etc the date and the time The RTC will only be used if the control module has been unable to access an external time server e g O us pool ntp org since it was powered on This may be because the control module is not on a network or because the corporate network s firewall prevents access to the Internet based servers The source for the control module s time stamp is listed next to the time stamp as either SNTP external time server accessed via the Simple Network Time Protocol protocol or RTC Real Time Clock E gt CAMBRIDGE SOUND MANAGEMENT WARNING Manually changing the RTC s time date via the Administration Date and Time window should not be attempted between the hours of 12 00 AM and 2 00 AM on DST transition days two per year Doing so could result in a missed spring ahead or fall behind event Set the date and time before midnight on a DST transition
37. r layout and wiring diagram Tie cables up to structure or suspend from deck as required by local building code 9 On the next emitter connect this cable to the INPUT jack 10 Repeat Steps 4 through 9 for the remaining emitters on the home run 11 Set sound masking volume levels for each zone using either the front panel controls or the software interface Set sound levels according to Table 1 NOTE The input jack of each p emitter bears this symbol and is located near the safety tie off The output jack of b each emitter bears this symbol Table 1 Intended Result Zone Type Ceiling Height Vol Level EE nior sar level Open Area 8 13 16 45 8 dBA Open Area 10 15 18 45 48 dBA Open Area 12 16 19 45 48 dBA Private Office ALL 05 09 38 42 dBA at 600 INSTALLATION amp OPERATIONS GUIDE i Installing Paging or Music to the Audio Inputs 1 Be sure power is OFF by unplugging power cord from wall outlet 2 Balanced Audio Input most often but not always characteristic of paging systems Connect signal wires to and at input A or B Connect the shield to GND at the audio source 3 Unbalanced Audio Input typical of music systems a Mono Signals Connect signal wire to both L and R at input A or B Connect the ground wire to GND b Stereo Signals Connect signal wires to L and R at input A or B Connect the ground wire to GND 4 If a music source is to be connected us
38. s used by the network system administrator to configure the DHCP server NOTE When connecting a PC directly to the control module the control module acts as a DHCP server and serves the DHCP enabled PC an IP address Real Time Clock or Network Clock If the Qt 600 is not connected to the network it will use a real time clock within the controller This requires the battery for power This is often the way time is supplied to the Qt 600 If the Qt 600 is on the network it will look for the network clock to retrieve the time and date Access to an SNTP server obtains the SNTP time stamp The module sends its SNTP request to pool ntp org by default If the SNTP server is enabled the real time clock feature is disabled A time server other than the default time server may be specified on the MCS NOTE When the Qt600 is configured the factory the date and time is set to Jan 1 Basic operations will work without changing this time For any advanced features that require the time of day either the network clock or correct setting of the time is required Reset System to Default Settings To clear an error indication after problem is fixed or reset the settings to the initial default state the system should go through a hard reboot Steps for the hard reboot 1 Unplug the power and wait 15 seconds or more 2 Hold down all 4 arrow keys on the front panel and re connect the power Qt 600 INSTALLATION amp OPERATIO
39. space gradually The Auto Ramping function sets the operational volumes for a zone a specified number of dBA below its programmed value The control module will raise the zone s operational level by 1 dBA per weekday until the Auto Ramping value is back to zero and the zone is operating at its specified Day and Night values If the system is running quiet check that Auto Ramping has been set properly The Auto Ramping control is also a useful means of temporarily lowering the volume in a zone This may be necessary if for instance there is a problem with some other electrical or mechanical system and maintenance needs absolute quiet to listen for the source By using the Auto Ramping control if the administrator forgets to shut off auto ramping the control module will gradually ramp back to the operational levels If the administrator had Muted the zone using the Day and Night levels masking would remain off indefinitely until someone set off to correct the problem Example Zone 1 is planned to be masking level 9 Auto Ramping is set to 15dB On day one the level is active 15dB less that the planned level Day 2 it is only 14 dB lower It rises each day until it is functioning at full masking CAMBRIDGE SOUND MANAGEMENT Changing Input B Level control module operates as a paging amplifier Refer to the control module s specifications for the electrical characteristics of Inputs A and B Each signal is ro
40. the operations window will show a status in red as shown in the window below Beside the status are the words Error and acknowledge which are described next cambridge Quiet Technology Operations Administration Help Printout OPEN OFFICI Day Came AREA Begin Ramp to 8 00 AM Masking 13 5 Begin Ramp to Night 8 00PM PRIVATE OFFICES n SHIPPING Miis v Ramp interval 100hour DANNY 9 Saturday Schedule Night LOBBY Auto Ramping Commissioning of Sunday Schedule Night OUTSIDE CONFERENCE ROOM CAMBRIDGE SOUND MANAGEMENT Selecting Error for the screen above pops open a window that details the error in the system The format of the error string is the same as shown on the front panel The screen below shows there are emitter faults in 3 zones and the administrator should look for non functional emitters Status 654321 000444 Zone 3 Emitter Network Fault Zone 2 Emitter Network Fault Zone 1 Emitter Network Fault Ce Click OK to close the window Click the acknowledge link and the status goes back to OK If the error persists the status will show the error This can be used to test problem resolutions Post Installation Handoff Perform a final walkthrough to satisfy all aspects of the system performance 1 Fill out the settings record 4 Lift the control module front 2 Store guide with completed panel and hinge it backward settings record i
41. to user but may cause slight deviation in masking levels OL GOO TINS TALE AT OINMSROPIERTATAOINISEGIUIDIE S cambridg e SOUND 1941912 Homerun Zone Destination Record Zone 1 Run 1 Run 2 Zone 2 Run 1 Run 2 Zone 3 Run 1 Run 2 Zone 4 Run 1 Run 2 Zone 5 Run 1 Run 2 Zone 6 Run 1 Run 2 www csmgdt com 800 219 8199
42. uted to all zones The acoustical output level for each signal can be specify for each zone Set a Zone Input A B output level to Mute if you do not wish to connect the signal to the zone NOTE Input B is the preferred music input due to its ability to be shut down via a contact closure The audio input levels are set in a similar way as the masking Within the Operations window each zone has a selector for the level of input A or B 1 Select the modify button 2 Select the zones to modify on the right by clicking the box 5 Change the value in the left window 4 Select Submit Time of Day Masking Qt 600 allows the specification of a day time masking volume and a night time masking volume for each zone Qt 600 allows you to specify a day start time and a night start time for the zone Use the pull down menus to specify each start time and the ramping interval the period of time allotted to accomplish the full linear in O 5 dB increments transition Qt 600 also allows you to specify Saturday and Sunday operation You can chose weekday operation day night or night night operation where the night volume is in effect for the entire weekend day Qt 600 obtains the time of day from either an Internet based NTP time server pool ntp org using the SNTP protocol or from its on board real time clock Qt 600 requires the user to define the time zone in which the box is operating and the daylight savings time rules for that t
43. ysical switch on the back of the control module Lock the control module panel by moving the lock switch to the Locked position This prevents any casual interaction from changing the settings Unlock the Front Panel and Control the System 1 Loosen screws and lift the control module slightly and hinge it forward to give access to its connection panel 2 Move the panel lock switch to the UNLOCKED position Close the module 5 Press NEXT or PREVIOUS to scroll between screens for adjusting sound masking paging or music volumes by zone 4 Modify a value by 1 dB on any screen by pressing or 5 Press NEXT to accept a screen value 6 After completing adjustments lock the system NOTE The system returns to the Version Status screen after five minutes of inactivity Z1 indicates Zone 1 Z2 indicates Zone 2 etc If an error is detected an error code is displayed on the control 20 4 CAMBRIDGE SOUND MANAGEMENT module See page for Viewing Errors Configure Network Name and IP Address Creating a static IP address or controller name is not available front the front panel The MCS software can configure both the network name and the IP address see below If the system is not connected to the network the initial values shown on the front panel are used when connecting a PC to the Qt 600 over Ethernet If the Qt 600 is connected to the network a DHCP server will dynamically allocate an IP address The system MAC address i
44. ystem administrator of errors The Email Address is the address to which error notification emails will be sent by the control module The Email Server and Port Qt 600 INSTALLATION amp OPERATIONS GUIDE Gi are the name i e smtp mymailservice com of the mail server and the port that it listens to for outbound SMTP If authentication is required fill in the Username and Password Otherwise leave them blank Username and Password represent the control module s email account on the specified mail server If a username and password are specified the email will arrive From Username Otherwise the email will arrive From Hostname To minimize the number of emails sent for intermittent errors for example amp thermal fault cycling in a system exposed to excessive heat the control module will send one email per error until the error is acknowledged Once the error is acknowledged a subsequent error will result in a new email The administrator acknowledges errors by clicking on the Acknowledge link that appears under Operations when an error is present see MCS Error Display page 34 Once you have configured your email parameters you may test your configuration by asking the control module to generate a test email To do this click Test An email will be generated and sent If the email does not get through you may need to modify your configuration or the configuration of your SMTP outbound relay serve
Download Pdf Manuals
Related Search
Related Contents
GIR Titan-Hyperion System prerequisites Atlus Hyperdevotion Noire: Goddess Black Heart Wall Entry Aluminum Pet Door™ Samsung CTR364T010 دليل المستخدم Service Manual Network Camera FC-1400 MANUALE dell` OPERATORE I Cru-usa SANTÉ Operating Instructions - Becker Funkwerk ELMEG CA50 Copyright © All rights reserved.
Failed to retrieve file