Station Setup Guide to Access OMEL Information Systems
Contents
1. Step 6 Review the minimum options For the case in which client security setup has already been customised due to the use of other applications or to corporate security policies indicated below are the minimum options which must be activated for the correct use of the system only the necessary options are described those not listed do not affect the application These values will be activated in the Internet zone unless the OMEL Website has been included in one of the other zones local intranet trusted sites restricted sites in which case they will be activated in the corresponding zone Tools gt Internet options gt Security gt Internet Version 1 2 GuiaConfAccesoSistemasOMEL Pg 9 of 42 oti ______ 2 Run ActiveX controls and plug ins _ Administrator approved Disabe O v Emble y Prompt __ Generate scripts of ActiveX controls marked as safe for scripting LEE Promp V 9 0 4 O _ Initialize and script ActiveX controls not marked as safe for scripting PIPE Disable Enable IATA Downloads File download Disable Y Enable Scripting Active scripting Disable Enable Prompt Scripting of Java applets Disable Enable Prompt As for advanced setup options the following option must be selected Tools gt Internet Options gt Advanced opti2. OMEL MERCADO DE ELECTRICIDAD Station Setup Guide to Access OMEL Information Systems Operador del Mercado Ib rico de Energ a Polo Espa ol 28014 Madrid Version 1 2 Date 2011 06 30 Ref GuiaConfAccesoSistemasOMEL 12 Eng doc 2 1 2 2 2 3 2 4 2 9 2 9 1 2 5 2 2 6 2 3 1 3 2 4 5 Version 1 2 CONTENTS INTRODUG TION coca ii 3 PRE REGUISITES cuidada a 4 OPERATING SYSTEM aeroriva la lean 4 MICROSOFT INTERNET EXPLORER ccecececececcccececccecececsuacecacecuauaeaeeecetststsuseaeaeaucuavavaeaeners 5 BROWSER CONFIGURATION OPTIONS ccecececececcececececececscacecacacauauceserecenststsuseaeaeauauaeneneneners 6 CARD READER INSTALLATION ONLY FOR SMARTCARD CERTIFICATES 11 USER CERTIFICATE REGIST RATION s d reto C rb e ed e EE ved b du 12 certi cales eite dl E ea Deia 12 Software certificates 0 0 cccccccccccccccecccuouecscscecececeueceuscscuetausuanececeneuenauausctnananananenenenenensnss 15 SIGNING ENTITY CERTIFICATE OMEL ROOT CA CERTIFICATE 17 SCREEN SE MUP ead esd 22 AUTOMATIC INSTALLATION OF COMPONENTS 23 FIRST SYSTEMACCOES Si IT m 23 COMPONENTS UPDATE ccccecececcceccccccacececececececececececuauseaeseaeeeeueueceneceneneaestststsesteustenenenenes 27 SIGNATURE APPLET SETUP 0 cccccccececececececnccccccsc
3. f Certficatdos zl n Dell Dell Smart Card Reader Keyboard 0 ap J M OSIPRB12 s OMEL ID Sg Clave p blica R54 1024 bits Propiedades tarjeta Sg Clave privada 5 1024 bits Mostrar detalles Eliminar Predeterminado Administraci n tarjeta Eliminar todos Regsitrar todos Diagn stico Apuda The following screen will display after a few seconds indicating that the certificate has been registered Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 13 of 42 Certificatdos A Registro exitoso 05 certificado s cliente 1 Aceptar Click Accept Aceptar to finish the process of registration of the certificate Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 14 of 42 2 5 2 Software certificates File support certificates a k a software certificates are issued on 12 file PKCS 12 standard For registering issued software certificates follow the next steps Download 12 file in an accessible location from the station where software certificate is going to be registered Select the file with double click this process can be started from the web browser too in Tools Internet options Content Certificates Import Follow the given steps showing in the screen using the default options until this window is shown Certificate Import Wizard Password To maintain security the private key was protected with a password Type the password for the private key Password
4. At the next window click on Install certificate Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 18 of 42 Certificate General Detail Certification Path Authorities store Issued to Click on Next Certificate Import Wizard js Certificate Information This CA Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification amelcA Issued omelta Valid from 5 28 2009 to 5 23 2029 lx aj Issuer statement Welcome to the Certificate Import Wizard This wizard helps vou copy certificates certificate trust lists and certificate revocation lists From your disk Eo a certificate store certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections 4 certificate store is the system area where certificates are kept To continue click Mex Cancel At the next window leave the default option checked and again click on Next Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 19 of 42 Certificate Import Wizard Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store ar vau can specify a location Far Place all certificates in the Following store Certificate store B
5. Settings appearing Turn an Pop up Blocker sea GuiaConfAccesoSistemasOMEL_Eng doc Pg 35 of 42 If the Pop up Blocker option is enabled you won t be able to access SIOM correctly To solve this problem you must disable this option or specify that OMEL s Web servers can open pop up windows To do so click on Settings and the Address of website to allow text box and type omel es and click on Ada see screen shot below Pop up Blocker Settings Exceptions Pop ups are currently blocked You can allow pop ups fram specific websites by adding the site to the list below Address of website to allow Allowed sites omel ez Remowe Remove all Notifications and filter level Play sound when a pop up ls blocked Show Information Bar when pop up i blocked Filter level Pop up Blocker FAL You will then have no problem in accessing all OMEL web servers In the event that the pop up windows are blocked and the OMEL windows have not been allowed the following warning line may display in the browser If you click on that line the following options will display E OMEL MARIO DEL BARRIO 10380MB_OMEL OMEL OPERADOR DEL MERCADO Windows Internet Explorer A Y O https iiv pruebas omel es File Edit View Favorites Tools Help jg Favorites PP omeL MARIO DEL BARRIO 10880MB_OMEL OMEL L Pop up blocked To see this pop up or additional options click M
6. an update of applet versions The browser main page will automatically close and the following message will display As User Is required to be Administrator or to have special permissions assigned in order to complete the installation For further details please read the configuration manual for the agent workstation To avoid this access to the system must be made with a user with administrator privileges or as an Advanced User if the Administrator has given privileges to Advanced Users to make subsequent updates Version 1 2 GuiaConfAccesoSistemasOMEL Pg 31 of 42 5 2 The card PIN request takes a long time or the browser stalls This problem may be due to the fact that there are other Internet Explorer sessions open To solve the problem close all browser sessions and repeat the entry to the system If the problem persists check to see if there are processes active in the system Task Manager under the name EXPLORE EXE as shown in the image In such an event these processes must be manually closed from the Task Manager by clicking on End Process before trying to access to the system again E Elx Windows Task Manager File Options wiew Shut Down Help Applications Processes Performance Networking Users User Mame CPU Mem Usage Administrator 00 11 324 K LOCAL SERVICE 00 44 E Administrator 02 4 700 K Administrator 108 288 E Image Mame AcroR d3z exe alg exe Faskmugr exe
7. below bo check Far updates An icon will appear in the system tray if an update is available Move the cursor over the icon to see the status of Ehe update Update Mow caca Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 25 of 42 Step 2 Then the verification and downloading of the system s Applets is enabled During download you cannot enter the system To confirm the download and execution of the applets several screens similar to the following will display Request Download The applet requires installation of optional package Do you want to continue Mame iaik pkcs pkcs11 wrapper From https www pruebas omel es Installing Optional Package Click OK to close this dialog and continue applet loading after optional package installer exits Mame tarjeta Warning Security The application s digital signature cannot be verified Do you want to run the application Mame AppletFirma Publisher FIRMASOFTDESA From https www pruebas subastascesur omel es More Information The digital signature cannot be verified by a trusted source only run iF you trust the origin of the application In all cases click OK until all the packages have been installed In the event of a security warning mark the Always trust content from this publisher box so that this warning does not appear in the future At this point the installation has concluded and th
8. explore exe msmsgs Exe ctfmon exe UpdaterUl exe shstat exe RegToolexe hkcmd exe spoolsy exe explorer exe svchost exe svchost exe svchost exe svchost exe svchost exe Sass Administrator Administrator Administrator Administrator Administrator Administrator Administrator SYSTEM Administrator LOCAL SERVICE NETWORK SERVICE SYSTEM NETWORK SERVICE SYSTEM SYSTEM Show processes From all users Processes 33 CPU Usage 1875 Commit Charge 580240K 6390 Security alert appears on logging onto the system As explained in section 2 5 this window opens when the OMEL CA Signing Entity certificate has not been registered in the browser This can occur even if the said certificate has already been registered if you are using an operating system user that has not previously accessed the SIOM website or due to the update of the root CA in SIOM To solve this problem follow the steps outlined in the present document from section 2 6 onwards and review the browser set up options for the user as described in section 2 3 Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 32 of 42 5 4 A request denied screen appears If when accessing the system the following message displays eC Rechazo de la peticion Windows Internet Explorer https Penne mercado tarjeta htm al Certificate Error Ir Re
9. incorporated in Explorer to avoid execution of malicious code Data Execution Prevention When installing JRE just like in other browser extensions this problem can arise if the said extensions are not updated for compatibility with this mechanism If you wish to carry out the installation from the Web you can disable the verification as follows Tools gt Internet Options gt Advanced Internet Options General Security Privacy Content Connections Programs Advanced Settings Check For publisher s certificate revocation Check for server certificate revocation Check for signatures on downloaded programs Do not save encrypted pages to disk O Empty Temporary Internet Files Folder when browser is clc Enable DOM Storage Enable Integrated Windows Authentication Enable memory protection to help mitigate online attacks Enable native xMLHTTP support O Enable SmartScreen Filter Use SSL 2 0 Use 551 3 0 Use TLS 1 0 Warn about certificate address mismatch Takes effect after you restart Internet Explorer Restore advanced settings Resets Internet Explorer s settings to their default condition nc You should only use this iF your browser is in an unusable state Reset Internet Explorer settings caca mv Disable the Enable memory protection to help mitigate online attacks check box reboot the browser and log on to the system aga
10. notified about changes to your computer User Account Control helps prevent potentially harmful programs from making changes to your computer Tell me more about User Ae count C ntrol settings Always notify a Never notify me when e Programs try install zoftware make changes to my computer make chan ges to Windows ettin gs Not recommended but can be selected rf you use programs that are not certified for Windows 7 because they do not support User Account Control ever mot ify In this screen slide the slider bar to the lowest value towards Never Notify with description showing Never notify me This is the required setup for the first web access components installation Once finished the installation and the first system access UAC can be enabled again It can be necessary to disable UAC again see chapter 3 2 in case of updating the installed components Note Screenshots of this document are taken on a Windows XP system For Windows 7 systems follow the corresponding steps on that operation system Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 4 of 42 2 2 Microsoft Internet Explorer The browser version currently supported for the SIOM is e Microsoft Internet Explorer 7 0 or higher On Windows 7 32 bits version of Internet Explorer web browser must be used On the other hand given that the SSL Secure Sockets Layer protocol with strong encryption 128 bits is used to establish a se
11. pe v Enable strong private key protection You will be prompted every time the private key is used by an application if you enable this option Mark this key as exportable This will allow you to back up or transport your keys at a later time lt Back Cancel Type OMEL s issued private key password and check Enable strong private key protection box Follow with default options until this window is shown Importing a new private exchange key An application i creating a Protected item Private Kep Security level set to Medium Set Security Level E Lancel Details Click on Set security level Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 15 of 42 Importing a new private exchange key Choose a security level appropriate for this item Request my permission with a password when this Item iz to used C Medium Request my permission when this item is to be used lt Back Cancel In this window Medium or High level can be selected for setting up system behaviour when using certificate to SIOM access or information sent signing Selecting Medium browser only will show a confirmation window when private key access is needed Selecting High browser will request the password for the private key access Its recommended to select High level and choose a password as a PIN for system access and data sent signing Doing th
12. ard so that it can be used from the browser it is a requirement of Internet Explorer In Windows XP this registration is carried out automatically under certain conditions although you are recommended to do it manually in all cases in order to ensure the correct working with different users and profiles on the same PC Use the Card reader software to register a certificate as follows Insert the card in the reader and start the GemSAFE Toolbox program from Windows GemSafe alto Toolbox gemalto Contenido tarjeta f Certificatdoz Propiedades tarjeta Administraci n tarjeta Diagn stico Apuda Click on Card contents gt Certificates Contenido tarjeta gt Certificados and enter the card PIN in the NIP Code section Click on the Start session button to start the session Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 12 of 42 gemallo Y P o A 9 c dgowr fee asc Certificatdos Contenido tarjeta A Certificatdos E Smart Card Reader Keyboard 0 SM DSIPRE12 s OMEL ID Sm Clave p blica RSA 1024 bits Propiedades tarjeta Mostrar detalles Eliminar Predeterminado Administraci n tarjeta Importar Eliminar todos Regsitrar todos Diagn stico Apuda To register the certificate select the card icon and click on Register all Registrar todos Toolbox GemSafe y Certificatdos Contenido tarjeta
13. ate is being used this field will be disabled and it will be the web browser itself who will ask for the confirmation of using that certificate with or without password according to the security level chosen in the first installation Certificados de firma DSISOFT1 s OMEL Domain ID Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 28 of 42 This Applet has a setup file located in C OMEL ConfAppletFirma xml The default Applet establishes an initial configuration in the event that the said file does not exist creating it for subsequent modification of the user On the first installation of the station this file will not be created until the website main page 15 accessed The content of the said file is as follows version LAO Yes NOTE Any change in this file will taken into account when the browser 15 next restarted gt lt ConfAppletFirma gt lt Seguridad gt lt PINTimeout gt 0 lt PINTimeout gt lt Seguridad gt lt Log gt lt DirEnviosFirmados gt c omel EnviosFirmados lt DirEnviosFirmados gt lt Log gt lt ConfAppletFirma gt Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 29 of 42 Two configurable parameters are established in this file PINTimeout PIN time out This time expressed in minutes establishes the maximum time that the Applet waits between the signed transmission in order to once again request the user PIN If the maximum time defi
14. ced users should delete Files or modify these settings All rights reserved Use is subject to license terms For more information about Java technology and to explore great Java applications visit http Delete Files Settings a Wi Jara COM If the version is not valid update by removing the installed version and access OMEL s website From there and as described in Chapter 3 the correct JVM will automatically be installed without the need to previously download any version of the said virtual machine in order to carry out this installation the user connected to the operating system is required to have the necessary Administrator privileges The current version must be removed from the Add or remove programs option in the Windows Control Panel by selecting entry J2SE Runtime Environment with the corresponding version and by clicking on Remove Chapter 3 describes the way to install the correct JVM from the OMEL website Note Updating the JVM version can be carried out through the options available in the Update tab in the Java Control Panel or by downloading the latest version from the Sun website However in order to avoid installing versions which have not yet been certified for use in SIOM you are recommended to carry out the installation by accessing the website with no virtual machine installed Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 7 of 42 Step 2 The browser is
15. d change and manage fonts on your computer Java TM Control Panel Customize your keyboard settings such as the cursor blink rate and P Mail Microsoft Office Outlook Profiles _ Mouse Customize your mouse settings such as the button configuration d Z3 Internet ES Internet Explorer E mail Microsoft Office Outlook Q Set Program Access and Defaults 33 MSN Explorer O Windows Media Player 28 Windows Messenger D Tour Windows Version 1 2 W Microsoft Office Word 2003 An My Documents 4 My Recent Documents gt GJ My Pictures e My Music My C pE y Computer Defaults Y Help and Support A Searc year ch J Run a 4 My Network Place a Printers and Faxes t Game Controllers ntel R Extreme Graphics Network Connections Network Setup Wizard Ls Phone and Modem Options Power Options CA Printers and Faxes W Regional and Language Options E Scanners and Cameras ES Scheduled Tasks Security Center 8 Sounds and Audio Devices a Speech GuiaConfAccesoSistemasOMEL Add remove and configure game controller hardware such as joys Control the graphics hardware Features of vour system Configure your Internet display and connection settings Connects to other computers networks and the Internet Launch the Network Setup Wizard Configure your telephone dialing rules and modem settings Configure e
16. d to the operating system requires Administrator privileges Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 23 of 42 Several installation screens display until the process has been completed i Java Setup Welcome G i Java Setup Progress 3 amp Sun java amp Sun Status Copying new files Welcome to Java Java provides safe and secure access to the world of amazing Java content From business solutions to helpful utilities and entertainment Java makes your internet experience come to life Now you can have a full featured office suite that s compatible with Microsoft Office for free Powerful integrated set of word processing spreadsheet presentation drawing and database applications Reads edits and saves Microsoft Office files Supports over 70 languages and Solaris Windows Linux and Mac operating systems Uses industrystandard open file format OpenDocument as its default file format Builtin one lick PDF export B E openoffice No personal information is gathered as part of our install process For more information on what we do collect see http java com data View License Agreement Click Install to accept the license agreement and install Java now im Java Setup Complete E3 y dl 2 Sun Java You have successfully installed Java Java updates will automatically be downloaded to provide you with the late t features and sec
17. e user can browse as normal through the Web From now on the browser will automatically repeat some of these steps only when OMEL updates the Applets Note the event that Sun s JVM version is updated in the PC the download and automatic installation of components process is repeated when the website is entered again If you click on the ENTER link before the download is completed the following message will display Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 26 of 42 Mensaje de p gina web The installation of SIOM Applets has not been completed successfully This problem could be that the installation has not Finished yet or that the steps described on the Station Setup Guide to Access OMEL Information Systems have not been properly executed Please wait a Few seconds and if the problem persists restart the browser and retry access to SIOM Following the instructions on configuration quide 3 2 Components update When some local components installed in the station are update by OMEL the web browser will repeat the steps described in the first installation automatically showing few windows like the following Request Download The applet requires a newer version of optional package Do you want to continue Mame es omel applet Superiorcli 1 0 3 specification From uns mercado omel es After clicking OK new applet will be installed and normal access to system wi
18. ere Temporarily Allow Pop ups E E E P9 1L0 09 69049 45 0 44 Remote Always Allow Pop ups From This Site A Settings F TN v A _______ A INTRA DAY ERE Matching Information Bar Help MERCADEO Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 36 of 42 If you choose the Always allow pop ups from this site option the following confirmation window will display example for the website http www mercado omel es Allow pop ups from this site If you click on Yes the Block up windows will be disabled for this server and you can make another attempt to access the website However the first procedure described in this section is recommended as it allows access to all OMEL servers with just one operation On the other hand the blocking of pop up windows can be enabled in other ways such as for example by installing tools which among other functions allow the blocking of the said windows This is the case of the MSN or Google bars among others In the event that one of these tools is installed you will need to configure it so that OMEL web pop up windows omel es at least are not blocked To do so check the documents provided by the said tools Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 37 of 42 5 8 Problems when downloading components If after downloading components there are any problems when you click on the ENTER link the f
19. in Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 41 of 42 You are recommended to reactivate this box after the installation process Another alternative is to download Java from the website itself http java sun com javase downloads index sp Download the JRE version compatible with the application Once it has been downloaded install as outlined in point 3 step 1 and then log onto the web again Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 42 of 42
20. ing whether you wish to install the latest Supported version the shots show version 1 6 0 16 Internet Explorer Security Warning Do you want to install this software Mame Javal TMY SE Runtime Environment 6 0 Update 16 Publisher Sun Microsystems Inc More options While Files From the Internet can be useful this file type can potentially harm our computer Only install software From publishers you trust what s the risk In Internet Explorer 8 the installation process starts from a message that displays on the upper part of the browser indicating that it is necessary to install a new ActiveX control which is the JVM itself OMEL MARIO DEL BARRIO 10880MB_OMEL OMEL OPERADOR DEL MERCADO Windows Internet Explorer 7 a A v a tips www subastascesur omel es 4 X p File Edit View Favorites Tools Help we ke MARIO DEL BARRIO 10880MB_OMEL OMEL Dro E d Page Of Tools This website wants to install the Following add on Java TM SE Runtime Environment 6 0 Update 10 from Sun Microsystems Inc If you trust the website and the add on and want to install it click x Install ActiveX Control What s the Risk More information Bienvenido al Sistema de Subastas CESUR de OMEL After clicking on Install the installation process of the same will start as described below In order to complete this installation process the user connecte
21. is this window will appear after clicking Next for typing and confirm the chosen password Importing a new private exchange key Create password to protect this iter Create new password for this tem Password for Crypto Private Key Password essees Confirm mmT lt Back Cancel Alter clicking on Finish and OK this window will mean the end of the process Certificate Import Wizard al The import was successful Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 16 of 42 2 6 Signing entity certificate OMEL Root CA Certificate An indispensable requisite for the correct installation of components typical of SIOM Webs is having the OMEL CA Signing Entity certificate installed in the browser The steps for installing the OMEL CA certificate are outlined below When accessing the system for the first time or whenever the said certificate is not installed the following warning screen will display At the said screen click on Continue to this website Certificate Error Navigation Blocked Windows Internet Explorer e http nene mercado omel es File Edit View Favorites Tools Help p Favorites e Certificate Error Navigation Blocked 9 There is a problem with this website s security certificate The security certificate presented by this website was not issued by a trusted certificate authority Security certificate problems may indicate an at
22. l reasons Consequenily the problem 15 solved by installing an updated version of the browser Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 33 of 42 5 6 Use of Namespaces in XML documents only for the Electricity Market website When XML documents which do not include the correct specification of the namespace are sent either through the browser or through Web Services an error message displays In the case of transmission through the browser a window with the following message displays A document parsing error has occurred The XML file does not have the correct namespace http www omel es Schemas For a XML document sent to OMEL to have the correct namespace its header must include the contents as shown in the following example lt MensajeOfertasMD xmlnsz http www omel es Schemas ldMensaje v OfertasMD 2004 10 05 gt lt FechaMensaje v 2004 10 04T09 19 43 00 00 gt IdRemitente v AGENT gt lt MensajeOfertasMD gt The error produced in the event of using a Web Service interface taking as an example the forwarding of bids to the Daily Market would be the following which indicates that the server would be unable to find the element WensajeOfertasMD associated with the corresponding Namespace within the document sent AxisFault faultCode http xml apache org axis Server userException rtaultStrrng org xml sax SAXParseException Declaration not found for element MensajeOfertasMD The na
23. ll be completed If any problem happens during installation this window will be shown Mensaje de p gina web is required to update the SIOM Applets installed in this machine However such installation has not been completed successfully This problem could be that the installation has not Finished yet or that it is required to Follow the steps described on the Station Setup Guide to Access Information Systems For the update of components on specific situations Please wait a Few seconds and if the problem persists restart the browser and retry access to SIOM following the instructions the configuration quide For the update of components Aceptar This problem may be happening because Windows 7 is being used and UAC User Account Control See chapter 2 1 is enabled Please disable for components updating and re enable it when completed Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 27 of 42 4 SIGNATURE APPLET SETUP The Signature applet is the Java component used to send digitally signed information to OMEL lts graphical view when any signed transmission is made is as follows 2 signature certificates 152686 OMEL PIN Accept This applet shows the certificate to use for digital signing data sents that it s the same certificate used for system connection It also shows a field to type the certificate s PIN in case a smartcard is being used If a software certific
24. mespace is used to avoid nomenclature conflicts between XML documents which could have the same labels with different purposes With an aim to avoid possible future conflicts strict appliance of standards and the specification of the namespace shall be obligatory in SIOM2 Below are two examples of documents with nomenclature conflict Document with stock Exchange Document with product information information ee e lt table gt cticker gt TLR3 lt ticker gt lt name gt American coffee table lt name gt lt last gt 18 23 lt last gt lt width gt 80 lt width gt lt value gt lt length gt 120 lt length gt lt table gt lt table gt If these two types of document are aggregated in one document there will be a conflict of elements as both documents contain the element lt table gt The use of Namespaces solves this type of problem by assigning a name space to a group of labels Namespaces are usually defined in the XML document root thus assigning this namespace to all the elements including children Below are the two former XML documents which have been corrected to incorporate their Namespace Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 34 of 42 Document with stock Exchange information lt table xmins http www mibolsa com tabla gt lt value gt lt ticker gt TLR3 lt ticker gt lt last gt 18 23 lt last gt lt value gt lt table gt Due to the foregoing all XML documents sent to OMEL and recei
25. nd sunpkcs1 1 jar and for version 1 6 0 xx meta index sunjce provider jar sunmscapi jar sunpkcs11 jar and localedata jar e Repeat access to the Website accepting all downloads If the problem is still not solved it could be due to certain problems detected in the installation and removal of some versions of Java To avoid these problems take the following steps e Close the browser Remove the active Java version and remove the C Program files Java jre vers directory and its entire contents e Reinstall the required Java version or log on to the web so that the latest version supported by SIOM websites is installed Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 38 of 42 5 9 Incorrect version of Java Virtual machine If the JVM installed is not version 1 5 0 10 or higher when clicking on ENTER the following message will display Windows Internet Explorer In such a case you must close the browser and install a newer JRE version You are recommended to use the latest version supported by SIOM The recommended procedure would be to remove the current JVM Control Panel Add or remove programs J2SE RunTime environment x x Update x Remove and log on to the Web with no JVM installed You will then only need to follow the instructions outlined in chapter 3 5 10 File download warning lf you try to download a file for example download the request or response from a signed transactions enquiry
26. ned has not passed between the signed transmission the user will not be asked for the PIN again The 0 value indicates that the user will always be asked for the PIN This parameter has a maximum value established in 30 minutes If set at a greater value a default time of 30 minutes will be used DirEnviosFirmados Destination directory of the signed transmissions A structure of subdirectories with all the signed transmissions made by the user with the Applet will be created in this directory organised by types of transmissions BidsMD ExecutionsCB BidsAuctions Claims Auctions etc In the event that non existent directory is specified the Applet will automatically create it If the said directory cannot be created the destination directory will be the one by default defined by the Applet which is comelEnviosFirmados Any change in this file will not take effect until the browser is restarted Version 1 2 GuiaConfAccesoSistemasOMEL Pg 30 of 42 5 FREQUENT PROBLEMS 5 1 Error messages appear during installation of applets When any of the following situations arise in Windows XP e The user who makes the first installation does not have administrator privileges e he Administrator did not give component update privileges to Advanced Users and an Advanced User enters the system when OMEL has included an update of applet versions e A Normal User logs onto the system when OMEL has included
27. nergy saving settings For your computer Shows installed printers and Fax printers and helps you add new ones Customize settings for the display of languages numbers times an Add remove and configure scanners and cameras Schedule computer tasks to run automatically View your current security status and access important settings Change the sound scheme For your computer or configure the setti Change settings For text to speech and for speech recognition if in Pg 6 of 42 v In the event that the said option is not available you must install Sun JVM do so log onto the SIOM website and activate the download from there see instructions below If a Sun JVM is already installed to check its version start the Java Control Panel and click on the About button Java Control Panel General Update Java Security Advanced View version information about Jawa Control Panel About Java Network Settings Network settings are used when making Internet connections By default Java will use the network settings in your web browser Only advanced users should In m TEN UN modify these settings I 4 1 TOT TI microsystems Network Settings Temporary Internet Files ion 1 5 0 build T ots 11 503 Files you use in Java applications are stored in a special Folder For quick execution CopyrETa e ms LHC later Only advan
28. ollowing message may display Windows Internet Explorer The installation of SIOM Applets has not been completed successfully This problem could be that the installation has nat Finished vet or that the steps described on Guia de Configuraci n del Puesto de Agente have nat been properly executed Please wait a Few seconds and if the problem persists restart the browser and retry access to SIOM Following the instructions on configuration quide If the problem persists after repeating the operation after accepting all the downloads and after a reasonable time which will depend on the speed of the connection you can try the following operation e Close the browser e Check the JVM version that is installed and active there may be more than one version installed To do so run the java version command in the command prompt window Start All Programs Accessories Command Prompt and check the version that is displayed for example java version 1 5 0 10 Java TM 2 Runtime Environment Standard Edition build 1 5 0 10 03 Java HotSpot TM Client VM build 1 5 0 10 503 mixed mode sharing e Remove all files with extension JAR from the directory C Program files Java jre vers lib ext where vers is the active version which in the previous example would be 1 5 0 10 except those belonging to the JVM currently the said files are for version 1 5 0 xx dnsns jar sunjce_provider jar a
29. on about Java Control Panel v Keep temporary files on my computer r Location Select the location where temporary Files are kept s Administrator Application DatalSuntJavalDeploymenticache Change Network Settings Disk Space Network settings are used when making Internet connections By def will use the network settings in your web browser Only advanceduse Select the compression level for JAR files None gt modify these settings Set the amount of disk space For storing temporary files J p 1992 we 4 43 TX po 4 bebo PR vod 3 3 3 y Temporary Internet Files Delete Files Restore Defaults Files you use in Java applications are stored in a special Fol later Only advanced users should delete files or modify From here activate verification Keep temporary files on my computer Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 40 of 42 5 12 Problems logging onto the Web with no Java installed and with 1E8 In some cases when logging on to the Web with IE8 and no Java JRE installed the following error message displays explorer exe Application Error x x The instruction at Os 7FS7d85 referenced memory at Ds70aeeza The memory could not be written Click an to terminate the program Click on CANCEL to debug the program i Cancel This error is due to a security mechanism
30. ons v Use SSL 3 0 Necessary for downloading applets to the client on first accessing the application Necessary for editing bids with Excel on the Electricity Market website Necessary for downloading bids and other data to a file Version 1 2 GuiaConfAccesoSistemasOMEL Pg 10 of 42 2 4 Card reader installation Only for smartcard certificates In order to access SIOM Websites a X 509 personal security certificate it s needed which OMEL issues on a Gemplus smart card or file In case of using a certificate issued in a smartcard a smart card reader is needed The user can use any standard PC SC compatible reader in which Gemplus software must be installed The Gemplus software installation guide which is provided as a separate document outlines the steps to be followed The card reader must be previously installed and you must be able to use the security card with Internet Explorer in order to be able to follow the steps listed below for setting up the station If you wish to install a GemPCTwin card reader the specific drivers for this card reader will need to be installed once the Gemplus software has been installed Version 1 2 GuiaConfAccesoSistemasOMEL Pg 11 of 42 2 5 User certificate registration 2 5 1 Smartcard certificates When using a new security card for the first time at a user station keep in mind that you will need to register with Windows the certificate stored in the c
31. pen pop ups in new window Change search defaults O Always open pop ups in a new tab Open links From other programs in Change how webpages are displayed in Settings tabs A new window Appearance new tab in the current window The current tab or window Restore defaults i Step 5 Only for access to the Market website If you wish to use the option for editing the content of bids through Excel recommended for stations from which the bids are sent you will need to modify the default setting of the Medium security level At Tools gt Internet options gt Security gt Internet Click on Custom level and look for ActiveX controls and plug ins Initialize and script ActiveX controls not marked as safe for scripting Enable Y Prompt Although the default option is Disable you will need to mark Prompt or Enable in order to be able to launch Excel from the browser This is due to the fact that Windows does not permit the Excel Active X installed by Excel itself to be marked as safe as it has given rise to virus problems in the past initi Diabe J 34 0 O o I NENNEN You are recommended to check the Prompt option which implies that the browser requests the user confirmation to run the Excel ActiveX For more information about the setup and working of the bid edit option through Excel read the Excel Bid Editing User Manual
32. quest denied A problem has been detected regarding the certificate stored on your Smart Card The problem can be due to the use af data form a previous secure session SSL Please restart your workstation in order to remove cached SSL sessions on your PC or proxy Ifthe problem is not solved please ask your system administrator Done mE m e Internet Fa A100 2 The problem may be due as the message indicates to the use of data from a previous session which a different security card was inserted Normally this problem is solved by rebooting the computer However this message can also display if the Java Virtual Machine installed is not the correct one To check the version of the Java Virtual Machine follow the instructions outlined in section 2 3 step 5 5 The server does not allow access the system If error messages such as The page cannot be displayed or Access Forbidden appear they may be due to the fact that you are using a browser that does not support 128 bit encryption To check the encryption level supported by the browser that you are using follow the steps outlined in section 2 2 Currently the browser versions that can be downloaded from Microsoft have the necessary level of encryption The problem may be due to the fact that an old version is being used or one obtained when versions containing strong encryption and those that did not were differentiated for international lega
33. required to permit downloading of the signed Applets To do so you just have to select Medium for the security level in the Internet zone which is the default security level setting on installing Internet Explorer To check this setting follow these steps from the browser menu Tools gt Internet options gt Security From this screen select the Internet zone and activate the Medium security level In the event that the OMEL Website has been included in the Trusted sites zone this zone must have Medium security level This security level is sufficient for most safe Web servers and implies that downloaded components can be executed though always with user confirmation Step 3 Your browser must support COOKIES small elements of information that the server stores in the client computer The COOKIES of the OMEL Website Web interface are only used to control an active session To allow the use of COOKIES register the access URL in the Trusted sites or select a medium security setting which is the browser s default setting for the internet zone in Tools gt Internet options gt Security Step 4 The browser must not block the SIOM website popup windows as the said windows include the necessary functions for the correct working of the system In the event that tools have been installed that block popup windows for example MSN or Google bars or in the event that Windows XP SP2 which adds p
34. rivacy options allowing blocking of popup windows is being used you will need to configure the said tools so that the SIOM Web popup windows are not blocked As regards this particular aspect you are recommended to disable Blocking pop up windows for all OMEL servers by using the omel es mask on disabling blocking popup windows for further information see section 5 7 In Internet Explorer 8 you are recommended to maintain the browser s default tab settings so that the popup windows always open in a new window The said settings are found in Tools gt Internet options gt General gt Tabs gt Settings Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 8 of 42 Tabbed Browsing Settings Internet Options General Security Privacy Content Connections Programs Advanced Home page Warn me when closing multiple tabs lt gt To create home page tabs type each address on its own line Always switch bo new babs when they are created ttp www microsoft com isapi redir dll p Enable Quick Tabs requires restarting Internet Explorer Open only the first home page when Internet Explorer starts Open new tabs next to the current tab Browsing history Open home page for new tabs instead of blank page i Delete temporary Files history cookies saved passwords and web Form information When pop up is encountered C Let Internet Explorer decide how pop ups should open 58 A Always o
35. rowse Once the next window opens select Finish Certificate Import Wizard Completing the Certificate Import Wizard You have successfully completed the Certificate Import wizard You have specified the Following settings Certificate Store Selected Automatically determined by 1 Content Certificate Then the next window opens where you click on Yes to finish the certificate import Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 20 of 42 Security Warning ES T You are about to install a certificate From a certification authority CA claiming to represent omel 4 Windows cannot validate that the certificate is actually From amelCA You should confirm its origin by contacting The Following number will assist you in this process Thumbprint shal1 49504701 36604699 51601261 04688704 19E2AESD Warning IF vau install this rook certificate Windows will automatically trust any certificate issued by this Installing a certificate with an unconfirmed thumbprint is a security risk IF you click res you acknowledge this risk Do you want bo install this certificate The browser confirms the correct installation of the certificate Click on OK Certificate Import Wizard a 1 The import was successful Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 21 of 42 2 7 Screen setup The website was de
36. ry steps to start using the Web environments of the Electricity Market s Information System hereinafter SIOM The current version of the present document focuses on the configuration of the client station for access to SIOM by means of Microsofts Internet Explorer browser and on Sun s Plug in 1 6 for running Java components in the browser Likewise it is Supported to access using user certificates provided by OMEL both smartcard or file Software certificate support There are no sections on the installation of hardware and standard software components such as the operating system browser or the hardware installation of the card reader However the following paragraphs outline the necessary requirements as regards versions and some setup details for the same to ensure proper working For the basic installation of products you should consult their installation or help guides Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg of 42 2 PRE REQUISITES 2 1 Operating system The operating system tested with this version is Windows XP Home Professional SP2 or higher Windows 7 Using Windows 7 it is necessary to launch the web browser as administrator or disable the security windows module UAC User Account Control for the first access to system for letting the installation of Java applets on the user station To disable UAC go to Control Panel gt User Accounts gt User account control settings Choose when to be
37. s not lead to any security problem In order to execute these Applets you need to set up the browser as follows Step 1 You must install and activate the browser s Java virtual machine JVM which is the Applet execution environment The required JVM is the one provided by Sun version 1 6 or higher although it s recommended to install the latest version supported available in the public website download section The browser uses the said virtual machine through an extension or Plug in which is installed together with the JVM To check if this JVM is installed see if the Java option exists in the Windows Control Panel 4 D d Documents v Computer EJE 5 Search Folders 2 1 Address Control Panel Name Comments VA ontrol Pane Accessibility Options Adjust your computer settings for vision hearing and mobility zj SE Add Hardware Installs and troubleshoots hardware 9 Switcl t Add or Remove Programs Install or remove programs and Windows components SAAN Administrative Tools Configure administrative settings for your computer T Automatic Updates Set up Windows to automatically deliver important updates e See Al Date and Time Set the date time and time zone For your computer NET A Display Change the appearance of your desktop such as the background intel Folder Options Customize the display of files and folders change file associations larer gy ES Fonts Ad
38. scscncecccccnsnensnsesenesenenenenenensnsnsnsess 28 FREGQUENT PROBLEMS criada adds 31 ERROR MESSAGES APPEAR DURING INSTALLATION OF APPLETS 31 THE CARD PIN REQUEST TAKES A LONG TIME OR THE BROWSER STALLS 32 SECURITY ALERT APPEARS ON LOGGING ONTO THE SYSTEM 32 A REQUEST DENIED SCREEN APPEARS cococcccccococonononononononononnnnononnnnnonononononnnnnnnnnnnnnnnnnnonenons 33 THE SERVER DOES NOT ALLOW ACCESS TO THE SYSTEM ccecececececcccccececececststscaceuceauaeeenes 33 USE OF NAMESPACES IN XML DOCUMENTS ONLY FOR THE ELECTRICITY MARKET WEBSITE EXKL 34 BLOCKING POP UP WINDOWG ccccccececececececececcccccecececetscscscaeauseaeauuaesetstststscavavsnavaveneeeeners 35 PROBLEMS WHEN DOWNLOADING COMPONENTS ssssceccccecececcccecececaccececcucececauacaececavaceeees 38 INCORRECT VERSION OF JAVA VIRTUAL MACHINE ccccccecececececececececececcececetscstscacaesnavananers 39 FIEE DOWNEOAD WABNIN Gsidandas ethan e do Le cash es go Bieta E 39 PROBLEMS STARTING AUTOMATIC DOWNLOAD ONLY FOR THE ELECTRICITY MARKET lasci 40 PROBLEMS LOGGING ONTO THE WEB WITH NO JAVA INSTALLED AND WITH IE8 41 GuiaConfAccesoSistemasOMEL Pg 2 of 42 1 INTRODUCTION This guide describes the requirements for client station to access OMEL Information Systems and the necessa
39. signed for the following optimal setup Desktop 1024x768 pixels 65536 colours and Small Fonts Browser See gt Font Size gt Small The following is an example of a Electricity Market website screen displayed using this setup OMEL MARIO DEL BARRIO 10880MB_OMEL OMEL OPERADOR DEL MERCADO Windows Internet Explorer Go y a https vivi mercado omel es bd ri X P Live Search File Edit View Favorites Tools Help yp Favorites MARIO DEL BARRIO 10880MB_OMEL OMEL jc E om Page Safety Tools 29 10 0940 10 14 5550 Remote CS Daily Market Matching Intra day M CESUR Auctions Markets Inf Agents Data ENQUIRIES B SUBMIT DATA DOWNLOAD FILES Bons MM I mrrrr ewe C Version 1 2 GuiaConfAccesoSistemasOMEL Pg 22 of 42 3 AUTOMATIC INSTALLATION OF COMPONENTS 3 1 First system access On accessing the system for the first time the necessary components or applets are installed in the local hard drive For correct installation on this first occasion you will need to be the computer s local administrator or if using Windows 7 disable UAC see chapter 2 1 The steps for installing the components are outlined below Step 1 Go to the website for instance www mercado omel es At this page the JVM activates verification and downloading of the system s Applets However if no version of Sun s JVM has been installed a window will display ask
40. ssion the browser must support this level of encryption To check the level of encryption supported by the browser just press the menu option Helo gt About Internet Explorer and a screen similar to the following will display le About Internet Explorer Windows y Internet Explorer version 6 0 6001 15702 4 Cipher strona M Product ID 01388 5TtF U 2 78407 23906 Update Versions 0 Warning This computer program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under the law 2009 Microsoft Corporation System Info This guide assumes that the participant has already installed a correct version of the browser and that it works correctly by logging onto the Internet The said installation has no requirements as regards the directory tree although the default installation directory suggested by Microsoft is recommended Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 5 of 42 2 3 Browser configuration options OMEL s website interface makes intensive use of executable components which are downloaded from the web server These components are Java programs also known as Applets which have been previously signed by OMEL so that the browser can check their authenticity to ensure that execution of the same doe
41. tempt to fool you or intercept any data you send to the server We recommend that you close this webpage and do not continue to this website Click here to close this webpage Continue to this website not recommended amp More information Then click on Certificate error which displays on the right hand side of the address bar 2 OMEL GERMAN JIM NEZ GOME 15258GJ OMEL OPERADOR DEL MERCADO Windows Internet Explorer aaa o e mn https www mercado omel es Lo 54 Certificate Error File Edit View Favorites Tools Help Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 17 of 42 This window will display Click on View certificates 4 Untrusted Certificate The security certificate presented by this website was notissued by a trusted certificate authority This problem might indicate an attempt to fool vau ar intercept any data you send to the server We recommend that vau close this Wwebpace About certificate errors View certificates In the next window click on the third tab Certification Path Select the tree root omelCA and click on View Certificate Certificate General Details Certification Path Certification path P iamelCA n E vu pruebas omel es View Certificate Certificate status This Root certificate is not trusted because it is not in the Trusted Root Certification Authorities store
42. the following warning message may display E To help protect your security Internet Explorer blocked this site From downloading Files to your computer Click here For options Q 29710709009 3 1 22 L Although you indicate that you wish to download the file the browser displays the web s main page To solve this problem you must make the following modification to the browser setup as is indicated in section 2 3 Step 6 Tools Internet options Security Internet or zone in which the SIOM web is located Custom level Downloads Automatic prompting for file downloads Enable In this way when requesting a file to be downloaded the warning message will not display and only the standard dialog box for opening it or saving it to disk will display Version 1 2 GuiaConfAccesoSistemasOMEL Pg 39 of 42 5 11 Problems starting Automatic Download only for the Electricity Market Website In some cases after booting Automatic Download the following exception occurs Application Error Unable to launch the application This error is due to the incorrect configuration of JAVA which prevents the application from booting To solve this problem change the settings from the control panel The said setup is found in Control panel gt Java gt General gt Temporary Internet Files gt Settings gt Java Control Panel siani Temporary Files Settings About View version informati
43. urity improvements To change this see http java com autoupdate Note f you are using an installer other than the one that is run on accessing the SIOM Website the option to install the so called Google bar may display In the event of its installation keep in mind that it could cause interference in the control of opening pop up windows from the SIOM application To check the version of the recently installed JVM you can once again consult the option About in the Java Control Panel About Java Ea Java 6 Standard Edition m Version amp Update 16 build 1 6 0 16 b01 All rights reserved Use is subject to license terms For more information about Jawa technology and to explore great Java applications wisik http Sans jawa com Y Sun In addition due to the possibility of Sun releasing a new version of JRE which has not yet been certified for use in SIOM you are recommended to disable the automatic update of the JVM This is configured by disabling the next box in the Java Control Panel Version 1 2 GuiaConfAccesoSistemasOMEL_Eng doc Pg 24 of 42 BJ Java Control Panel lel General Update Java Security Advanced Update Notification The Java Update mechanism ensures vou have the most updated version of the Java platform The options below let you control how updates are obtained and applied Notify Before downlaading Advanced Click the Update Now button
44. ved from OMEL shall have the correct namespace to avoid possible conflicts 5 7 Blocking pop up windows The process for installing components of SIOM websites uses pop up Windows to execute some of the steps see chapter 3 In the event that popup windows are blocked in the browser the said Document with product information lt table xmIns http www muebles es Catalog gt lt name gt Mesa de cafe Americana lt name gt lt width gt 80 lt width gt lt length gt 120 lt length gt lt table gt installation will not run correctly and prevent operation in the web Windows XP Service Pack 2 includes a modification in the nternet Explorer browser that includes the possibility of setting up Block pop up windows Below are some brief instructions on how to proceed in this case To configure block popup windows do as follows Tools gt Internet Options gt Privacy gt Turn on Pop up Blocker Internet Options General Security Privacy Content Connections Programs Advanced Settings Version 1 2 Select a setting For the Internet zone Medium Blocks third party cookies that not hawe compact privacy policy Blocks third party cookies that sawe information that can be used to contact you without your explicit consent Restricts first party cookies that save information that can be used to contact vau without your implicit consent Pop up Blocker Prevent most pop up windows From
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