User Manual - Ballicom.co.uk
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1. 31 Upgrade Failed u loce ee ee ee Sk ee p uU uss 32 Appendix Safety Instructions 4 2 sb a ite REM VE EE 33 Technical Support ees 35 International decl wh pec gom ela eee 35 North America llsseeseeeeee e meh 35 Specifications e s L Y CQ u yb ra rn 36 Troubleshooting merescut kenane la q Here RII 37 Mac Keyboard Emulation 38 Factory Default Hotkey Settings 39 Limited Warranty u us l u usus nennen q guau sue sa s 39 vi CS1792 CS1794 User Manual About this Manual This User Manual is provided to help you get the most from your system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CS1792 CS1794 system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation Diagrams showing the necessary steps are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS1792 CS1794 Chapter 4 Keyboard Port Operation details all of the concepts and procedures involved in the Hotkey operation of your CS1792 CS1794 installation Chapter 5 The Firmware Upgrade Utility explains how to use this utility to upgrade2. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 40
3. CS1792 CS1794 User Manual Keyboard Operating Platform The CS1792 CS1794 s default port configuration is for a PC compatible keyboard operating platform If your console uses a PC compatible keyboard and you have a Mac attached to a port for example you can change the port s keyboard operating platform configuration so that the PC compatible keyboard emulates the Mac keyboard The procedure is as follows jean Bring the KVM focus to the port you want to set X Invoke HSM see page 20 gt Press and release the appropriate Function key see table below After completing this procedure you automatically exit HSM Function Key Operation F2 Enables Mac keyboard emulation see Mac Keyboard Emulation page 39 for details F10 Automatically detects and sets the keyboard operating platform List Switch Settings To see a listing of the current switch settings do the following 1 Open a text editor or word processor and place the cursor in the page window 2 Invoke HSM see page 20 3 Press and release F4 to display the settings Chapter 4 Keyboard Port Operation USB Reset If the USB loses focus and needs to be reset do the following 1 Invoke HSM see page 20 2 Press and release F5 Hotkey Beeper Control The Beeper can be hotkey toggled On and Off To toggle the Beeper do the following 1 Invoke HSM see page 20 2 Press and release B
4. The Beeper toggles On or Off Disable Port Switching Keys To disable the Port Switching Keys Scroll Lock Scroll Lock Ctrl Ctrl do the following 1 Invoke HSM see page 20 2 Press X Enter Note This procedure is a toggle To enable the Port Switching keys repeat steps 1 and 2 Firmware Upgrade Mode To set the CS1792 CS1794 to Firmware Upgrade Mode do the following 1 Invoke HSM see page 20 2 Key in upgrade 3 Press Enter The front panel LEDs flash to indicate Firmware Upgrade Mode is in effect Note To exit Firmware Upgrade Mode you must power off the switch 23 CS1792 CS1794 User Manual Restore Default Settings To reset the CS1792 CS1794 to its default hotkey settings do the following 1 Invoke HSM see page 20 2 Press R Enter All hotkey settings return to the factory default settings Video DynaSync To invoke Video DynaSync so the CS1792 CS1794 stores the console monitor s EDID Extended Display Identification Data to optimize display resolution do the following 1 Invoke HSM see page 20 2 Press D Mouse Emulation Control Mouse Emulation Control is used on the switch to mimic the connection between a computer mouse and keyboard Some USB multi button mice and multimedia keyboards will not work with Mouse Emulation Control enabled and you must disable it for them to work To toggle between mouse emulation enabl
5. Scroll Lock Scroll Lock n U Enter Scroll Lock Scroll Lock n S Enter Brings only the USB hub focus to the computer attached to the specified port The KVM and audio focus remain where they are Brings only the audio focus to the computer attached to the specified port The KVM and USB hub focus remain where they are Scroll Lock Scroll Lock n K U Enter Brings the KVM and USB hub focus to the computer attached to the specified port The audio focus remains where it is Scroll Lock Scroll Lock n K S Enter Scroll Lock Scroll Lock n U S Enter Brings the KVM and audio focus to the computer attached to the specified port The USB hub focus remains where it is Brings the USB hub and audio focus to the computer attached to the specified port The KVM focus remains where it is Note The n stands for the computer s Port ID number 1 2 3 or 4 See Port ID Numbering page 15 for details Replace the n with the appropriate Port ID when entering hotkey combinations 18 Chapter 4 Keyboard Port Operation Auto Scanning The CS1792 CS1794 s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually See the table below for details Hotkey Action Scroll Lock Scr
6. for pressing Scroll Lock details Scroll Lock invocation twice 37 CS1792 CS1794 User Manual Symptom Possible Cause Action Monitor does not display after KVM cable set is hot plugged Some HDMI DVI graphics cards are incompatible with cable set hot plugging Power off all devices on the installation see safety note page 9 power off the CS1792 CS1794 confirm all KVM cables are properly connected power on the CS1792 CS1794 power on the computers 38 Appendix Mac Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl 5A 36 Ctrl 1 rai Ctrl 2 mg Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 EP Enter Return Backspace Delete Insert Help Ctr YA ala Note When using key combinations press and release the first key Ctrl then press and release the activation key 39 CS1792 CS1794 User Manual Factory Default Hotkey Settings Setting Default Port Switching Scroll Lock Scroll Lock Invoking HSM Number Lock Auto Scan Interval 5 seconds Beeper On Keyboard Operating Platform PC Compatible Port Switching Keys Enabled Mouse Emulation On
7. Console Monitor Port The cable from your HDMI monitor plugs in here If the Console monitor has built in speakers and supports audio through its HDMI interface separate speakers do not need to be used Chapter 2 Hardware Setup device is provided on page 33 Please review it before 1 Important safety information regarding the placement of this proceeding 2 Make sure that the power to all devices connected to the installation is turned off You must unplug the power cords of any computers that have the Keyboard Power On function Cable Connection Note 1 If the Console monitor has built in speakers and supports audio through its HDMI interface separate speakers do not need to be used 2 If the computers in your installation fully support HDMI the speaker connectors on the custom HDMI KVM cable sets do not need to be used 3 If after connecting all your devices to the switch the USB mouse and or keyboard do not work you must disable Mouse Emulation Control see Mouse Emulation Control page 24 To set up your CS1792 CS1794 installation refer to the installation diagram on page 11 the numbers in the diagrams correspond to the steps below and do the following 1 Plug your USB keyboard and USB mouse into the USB Console Ports located on the unit s rear panel 2 Plug your HDMI monitor into the Console HDMI Port located on the unit s rear panel 3 If you are using separate speakers and microp
8. Keyboard are is enabled Control page 24 not working Some multi button mice and multimedia when keyboards do not work with Mouse Emulation connected to Control enabled Disabling Mouse Emulation the switch Control allows your directly connected USB mouse and or keyboard to work properly Mouse and or Keyboard not Improper mouse and or keyboard Unplug the cable s from the console port s then plug it them back in responding reset KVM switch Power off all devices on the installation see safety needs to be reset note page 9 power off the KVM switch wait five seconds then power up USB devices USB ports need to Unplug the device s USB cable from the USB port not reset on the switch s rear panel then plug it back in responding PC or OS does The CS1792 CS1794 has a built in USB 2 0 hub not support USB so will not support PCs or OS that do not support 2 0 USB 2 0 For OS that do not support USB 2 0 keyboard and mouse functions can be reset using the F1 hotkey function See SPC Mode page 24 Device not Windows timing Unplug the KVM cable from the computer s USB recognized problem port go into Windows System Settings and Windows remove the Unknown Device entry plug the KVM cable back in Windows will now recognize the device Cannot switch Keyboard is Switch to the Alternate HSM invocation keys See ports by incompatible with Alternate HSM Invocation Keys page 21
9. computers Manual which involves pressing the Mode and port selection pushbuttons located on the unit s front panel and Hotkey which involves entering combinations from the keyboard Hotkey port selection is discussed in the next chapter Manual Switching The Mode selection pushbutton and the pushbuttons that correspond to each port have three icons KVM audio and USB The icons on the Mode pushbutton light up when the Mode pushbutton is pressed to indicate cycling through the corresponding KVM audio and USB modes The icons on the port selection pushbuttons light up to indicate the current status of the computer that corresponds to that port For example if the audio icon is lit up above the port 3 selection pushbutton this indicates that the computer attached to port 3 currently has the audio focus For manual port selection To bring complete focus audio KVM and USB to a computer either a press the port selection pushbutton that corresponds to that computer or b press the Mode pushbutton once the Mode pushbutton s three icons light up and then press the port selection pushbutton that corresponds to that computer All three port icons light up To bring only the KVM focus to a computer press the Mode pushbutton twice the Mode pushbutton s KVM icon lights up and then press the port selection pushbutton that corresponds to that computer The port s KVM icon the port number lights up To brin
10. pushbutton s USB icon lights up and then press the port selection pushbutton that corresponds to that computer The port s USB icon lights up Press and hold port selection pushbuttons 1 and 2 simultaneously for 2 seconds to start Auto Scan Mode see Auto Scanning page 19 Console Audio Ports Your speakers and microphone plug in here USB 2 0 Peripheral Port USB 2 0 peripherals printers scanners etc plug into this port CS1792 CS1794 User Manual Rear View No Component Description 1 Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator s computer to the CS1792 CS1794 plugs into this connector See Chapter 5 for firmware upgrading details 2 USB Console Ports Your USB keyboard and mouse plug in here 3 Console Analog Audio The cables from your microphone and speakers plug in here Ports Each connector is marked with an appropriate icon 4 KVM Port Section The cables that link the CS1792 CS1794 to your computers plug in here Each KVM port is comprised of a microphone jack speaker jack USB type B socket and an HDMI connector 5 Power Jack The power adapter cable plugs into this jack 6 USB 2 0 Peripheral Port USB 2 0 peripherals printers scanners etc can plug into this port 7
11. 4 installation 5 Invoke Firmware Upgrade Mode see page 23 The front panel LEDs flash together to indicate Firmware Upgrade Mode is in effect Starting the Upgrade Note Do not unplug the CS 1792 CS1794 s power jack when performing a firmware upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears S Firmware Upgrade Utility x Welcome to the Firmware Upgrade Utility Put your device into Firmware Upgrade Mode Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port to your computer or connect via Ethernet Agree to the License Agreement Then Click Next LICENSE AGREEMENT a LICENSE GRANT ATEN International Co Ltd Licensor grants to you a non exclusive non transferable license to access and use FIRMWARE UPGRADE UTILITY the Product during the Term set forth below You may install the Product on a hard disk or other storage device install and use the Product on a file server for use on a network for the purposes of i permanent installation onto hard disks or other storage devices or ii use of the Product over such network and make backup copies of the Product RESTRICTIONS You agree not to modify adapt translate reverse engineer recompile disassemble or otherwise attempt t
12. Jack Female 4 x Mini Stereo Jack Female Pink Pink F W Upgrade 1 x 4 conductor 3 5 mm Jack Black Power 1 x DC Jack USB 2 0 Port 2 x USB Type A Female White 1 x front panel 1 x rear panel Switches Selected 3 x Pushbutton 5 x Pushbutton LEDs Audio 3 Green 5 Green KVM 3 Orange 5 Orange USB 3 Green 5 Green Emulation Keyboard Mouse USB Video 1080p HDTV 1920 x 1200 DVI Scan Interval 1 99 secs Default 5 secs Power Consumption 5 3V 3 2W 5 3V 4 8W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Plastic Properties Weight 0 42 kg 0 53 kg Dimensions 20 50 x 7 30 x 4 50 cm 26 50 x 7 30 x 4 50 cm Lx W x H 36 Appendix Troubleshooting Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released If your product is not running the latest firmware version we strongly recommend that you upgrade See Chapter 5 The Firmware Upgrade Utility for upgrade details Symptom Possible Cause Action USB Mouse The Mouse Disable Mouse Emulation Control First invoke and or Emulation Control HSM mode then press M see Mouse Emulation
13. M USB peripheral and audio focus HDMI digital monitor support fully compliant with HDMI also HDCP compliant Dolby True HD and DTS HD Master Audio support Superior video quality supports 4801 480p 720p 10801 and 1080p 1920 x 1200 Supports widescreen resolutions Computer selection via front panel pushbuttons and hotkeys Multiplatform support Windows 2000 XP Vista Linux and Mac Console mouse port emulation bypass feature supports most mouse drivers and multifunction mice Video DynaSync stores the console monitors EDID Extended Display Identification Data to optimize display resolution Power on detection if one of the computers is powered off the CS1792 CS1794 will automatically switch to the next powered on computer Complete keyboard emulation for error free booting Mac keyboard support and emulation Auto Scan Mode for monitoring all computers and HDMI devices Firmware Upgradable 1 PC keyboard combinations emulate Mac keyboards 2 Mac keyboards only work with their own computers CS1792 CS1794 User Manual Requirements Console A HDMI compatible monitor capable of the highest possible resolution A USB mouse A USB keyboard Note A PS 2 keyboard and mouse can be used with the converter included in the CS1792 CS1794 package Microphone and speakers optional Computers The following must be available on each computer A HD
14. MI port Note The quality of the display is affected by the quality of the display card For best results we recommend you purchase a high quality product USB Type A port Audio ports optional Cables Two CS1792 or four CS 1794 custom HDMI KVM cable sets are provided with this package Note If the Console monitor has built in speakers and supports audio through 1ts HDMI interface the speaker connectors on the Console ends of the HDMI cable sets do not need to be used The microphone jack should be connected to the appropriate location Chapter 1 Introduction Operating Systems Supported operating systems are shown in the table below OS Version Windows 2000 and higher Linux RedHat 6 0 and higher SuSE 8 2 and higher UNIX FreeBSD 3 51 and higher Novell Netware 6 0 and higher Mac OS 9 and higher CS1792 CS1794 User Manual Components Front View LED Status Panel Detail w 4 ms 2 we 3 Ww 4 lt Note The CS1794 has been used in these illustrations The components of the CS1792 are identical except that the CS1792 has only two port selection pushbuttons on the front panel and two K VM port sections on the rear panel Chapter 1 Introduction No Component Description LED Status Panel This panel contains LED icons that light to indicate mode and
15. TS PRA A E DURE DEE E MAME AMS ERA SJ T 11363 2006 89 IR E amp EK X X RIVABAR E m Sd pas m 28 HSJ T 11363 2006 REER cere CS1792 CS1794 User Manual User Information Online Registration Be sure to register your product at our online support center International http support aten com North America http www aten usa com product_registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV i
16. USB 2 0 HDMI KVMP Switch CS1792 CS1794 User Manual www aten com CS1792 CS1794 User Manual FCC Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that which the receiver is connected Consult the dealer an experienced radio television technician for help RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China AEREA ae REM Hee e o HO O SS SEG SWREZREM ADAM BU S E P9 ZSJT 11363 20063 XE JR EE EK Ze O ics ANGEBO
17. age Intentionally Left Blank 26 Chapter 5 The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the CS1792 CS1794 s firmware The Utility comes as part of a Firmware Upgrade Package that is specific for each device New firmware upgrade packages are posted on our Website as new firmware revisions become available Check the web site regularly to find the latest packages and information relating to them http www aten com Before you Begin To prepare for the firmware upgrade do the following 1 From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device CS1792 CS1794 to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Use the Firmware Upgrade Cable provided to connect a COM port on your computer to the Firmware Upgrade Port of your switch ES Page wz ma El Continues on next page 27 CS1792 CS1794 User Manual 4 Shut down the computers on your CS1792 CS179
18. c ee He e ex Xe Ro Roe ER len 14 Powering Off and Restarting 15 Port ID Numbering i s cece III 15 4 Keyboard Port Operation Port Switching rad a ee Mo PECES neat Pa eden RATE ed 17 Cycling Through the Ports 17 Going Directly to a Port 18 Auto Scanning onec ee nn 19 Hotkey Setting Mode ulla es sua eee eee 20 Invoking HSM 20 Alternate HSM Invocation Keys 21 Alternate Port Switching Keys 21 CS1792 CS1794 User Manual Keyboard Operating Platform 22 List Switch Settings 22 USB Fteset us sac e eto Eos epos ped ddr barbed 23 Hotkey Beeper Control 23 Disable Port Switching Keys 23 Firmware Upgrade Mode 23 Restore Default Settings 24 Video DynaSync 24 Mouse Emulation Control 24 SPG Modei ia re ve ela amer ARE ea 24 HSM Summary Table 25 5 The Firmware Upgrade Utility Before you Begins seis ele ren ee 27 Starting the Upgrade 28 Upgrade Succeeded
19. ced in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over 33 CS1792 CS1794 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient incr
20. eases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 34 Appendix Technical Support International For online technical support including troubleshooting documentation and software updates
21. ed and disabled do the following 1 Invoke HSM see page 20 2 Press M SPC Mode To set the keyboard mouse to use SPC mode so that it can work under special operating systems as a standard 104 key keyboard mouse do the following 1 Invoke HSM see page 20 2 Press F1 24 Chapter 4 Keyboard Port Operation HSM Summary Table After invoking HSM see page 20 key in one of the following keys to perform the corresponding function Key Function H Toggles between the default and alternate HSM invocation keys T Toggles between the default and alternate Port Switching keys F2 Enables Mac keyboard emulation F10 Automatically detects and sets the keyboard operating platform F4 Print the switch s current settings via a text editor or word processor F5 Performs a USB keyboard and mouse reset B Toggles the beeper On and Off X Enter Enables Disables the Port Switching keys R Enter Resets the hotkey settings to their default status upgrade Enter Invokes Firmware Upgrade Mode D Invokes the Video DynaSync function which stores the console monitor s EDID to optimize display resolution M Toggles between mouse emulation enable and disable F1 Sets the keyboard and mouse to SPC mode so that it can work under special operating systems as a standard 104 key keyboard and mouse 25 CS1792 CS1794 User Manual This P
22. er cable back in 4 After the switch is up Power On the computers Port ID Numbering Each KVM port on the CS1792 CS1794 switch is assigned a port number 1 and 2 for the CS1792 1 2 3 and 4 for the CS1794 The port numbers are marked on the rear panel of the switch see Rear View page 8 for details The Port ID of a computer is derived from the KVM port number it is connected to For example a computer connected to KVM port 2 has a Port ID of 2 The Port ID is used to specify which computer gets the KVM USB peripheral and audio focus with the Hotkey port selection method see Going Directly to a Port page 18 for details CS1792 CS1794 User Manual This Page Intentionally Left Blank 16 Chapter 4 Keyboard Port Operation The CS1792 CS1794 provides an extensive easy to use hotkey function that makes it convenient to control and configure your KVM installation from the keyboard Hotkeys provide asynchronous independent switching of the KVM USB hub and audio focus With the CS1792 you can give one computer the KVM console focus and the other the USB or audio focus With the CS1794 you can give one computer the KVM focus another the USB hub focus and the other two the audio focus for example Port Switching All port switches begin with tapping the Scroll Lock key twice The tables below describe the actions that each combination performs Note If using the Scroll Lock key conflicts wit
23. g only the audio focus to a computer press the Mode pushbutton three times the Mode pushbutton s audio icon lights up and then press the port selection pushbutton that corresponds to that computer The port s audio icon lights up Continues on next page CS1792 CS1794 User Manual Continued from previous page To bring only the USB focus to a computer press the Mode pushbutton four times the Mode pushbutton s USB icon lights up and then press the port selection pushbutton that corresponds to that computer The port s USB icon lights up Press and hold port selection pushbuttons 1 and 2 simultaneously for 2 seconds to start Auto Scan Mode see Auto Scanning page 19 for details Note Press and release either port selection pushbutton to stop Auto Scan Mode The KVM focus goes to the computer attached to the corresponding port of the pushbutton you pressed Hot Plugging The CS1792 CS1794 supports USB hot plugging components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down Chapter 3 Basic Operation Powering Off and Restarting If it becomes necessary to Power Off the unit before starting it back up you must do the following 1 Shut down all the computers that are attached to the switch 2 Unplug the switch s power adapter cable 3 Wait 10 seconds then plug the switch s power adapt
24. h other programs running on the computer the Ctrl key can be used instead See Alternate HSM Invocation Keys page 21 for details Cycling Through the Ports Hotkey Action Scroll Lock Scroll Lock Brings the KVM USB hub and audio focus from the Enter port that currently has the KVM focus to the next port on the installation 1 to2 2 to 1 for the CS1792 and 1 to 2 2 to 3 3 to 4 4 to 1 for the CS1794 Scroll Lock Scroll Lock Brings only the KVM focus from the port that currently K Enter has it to the next port on the installation The USB and audio focus remain where they are Scroll Lock Scroll Lock Brings only the USB hub focus from the port that U Enter currently has it to the next port on the installation The KVM and audio focus remain where they are Scroll Lock Scroll Lock Brings only the audio focus from the port that currently S Enter has it to the next port on the installation The KVM and USB hub focus remain where they are TS 17 CS1792 CS1794 User Manual Going Directly to a Port Hotkey Action Scroll Lock Scroll Lock n Enter Brings the KVM USB hub and audio focus to the computer attached to the port corresponding to the specified Port ID Scroll Lock Scroll Lock n K Enter Brings only the KVM focus to the computer attached to the specified port The USB hub and audio focus remain where they are
25. hone plug them into the console analog audio ports on the unit s rear panel 4 Using the custom HDMI KVM cable set plug the HDMI cable connectors and accompanying USB connectors their corresponding sockets on the rear of the switch CS1792 CS1794 User Manual 5 Atthe other end of the cable plug the HDMI and USB cables into their respective ports on the computer 6 Plug your USB peripherals into the type A sockets one is located on the front the second is located on the rear 7 Power on the monitor 8 Plug the power adapter that came with the CS1792 CS1794 package into an AC power source then plug the power adapter cable into the switch s power jack 9 Power on the computers Chapter 2 Hardware Setup Installation Diagram y cos 5 e MD Custom KVM Cable Set P y a gt pO P Ly BE Sa e T ER ORO E a DY gt lt DI 11 CS1792 CS1794 User Manual This Page Intentionally Left Blank 12 Chapter 3 Basic Operation Overview There are two convenient methods to access the
26. http support aten com For telephone support Telephone Support page iii North America Email Support support aten usa com Online Troubleshooting http www aten usa com support Technical Documentation Support Software Updates Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 35 CS1792 CS1794 User Manual Specifications Function CS1792 CS1794 Computer Connections 2 4 Port Selection Front Panel Pushbuttons Hotkeys Connectors Console Keyboard 1 x USB Type A Female Black rear panel a Video 1 x HDMI Female Black Mouse 1 x USB Type A Female Black rear panel Speaker 2 x Mini Stereo Jack Female Green 1 x front 1 x rear Mic 2 x Mini Stereo Jack Female Pink 1 x front 1 x rear KVM Keyboard 2 x USB Type B Female 4 x USB Type B Female Ports Mouse White White Video 2 x HDMI Female Black 4 x HDMI Female Black Speaker 2 x Mini Stereo Jack Female 4 x Mini Stereo Jack Female Green Green Mic 2 x Mini Stereo
27. interface for a HDMI monitor enables effortless HDMI signal switching using a single high definition display as well as integrated multi channel audio As a KVM switch the CS1792 CS1794 HDMI USB 2 0 KVMP Switch allows users to access 2 4 computers from a single USB keyboard USB mouse and HDMI monitor console As a USB hub it permits each computer to access connected peripherals on a one computer at a time basis The CS1792 CS1794 s independent switching feature allows the KVM focus to be one computer while the USB peripheral focus is on another This eliminates the need to purchase a separate USB hub as well as the need to purchase separate stand alone peripheral sharers The CS1792 CS1794 further improves on previous designs with HDMI High Definition Multimedia Interface connectors and the transfer of keyboard and mouse data to the computers via a fast reliable USB connection HDMI supports digital input flat panel displays data projectors plasma displays digital TVs and set top boxes Therefore when all the displays and peripherals are connected to the CS1792 CS1794 you simply select which source you want to view on the console displays by either of the two convenient access methods port selection pushbuttons located on the unit s front panel or hotkey combinations entered from the console keyboard Recognizing the increased importance of digital audio the CS1792 CS1794 s HDMI interface integrates multi channel aud
28. io support that allows users to experience high definition audio such as Dolby True HD and DTS HD Master Audio Furthermore a single microphone can provide audio input to each of the computers and you can listen to the audio output of each computer on a single set of speakers on a one at a time basis As with the USB peripherals the audio focus can be independent of the KVM focus Setup is fast and easy simply plug cables into their appropriate ports There is no software to configure no installation routines and no incompatibility CS1792 CS1794 User Manual problems Since the CS1792 CS1794 intercepts keyboard input directly it will work on Microsoft Windows Linux and Mac platforms With its unique design and innovative features the CS1792 CS1794 HDMI USB 2 0 KVMP Switch provides both style and functionality for the SOHO environment Allowing you to switch seamlessly between up to four HDMI enabled PCs and share USB peripherals and high definition audio from a single console the CS1792 CS1794 is ideal for multimedia applications and offers the ultimate in space saving streamlined KVM technology for the desktop Chapter 1 Introduction Features 2 4 port HDMI USB 2 0 KVMP Switch One USB console controls two CS1792 or four CS1794 HDMI interface computers and two additional USB devices 2 port USB 2 0 hub built in Fully compliant with the USB 2 0 specification Independent switching of KV
29. n it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel Prompt A 2 The firmware Ver 1 0 1 is not neuer than the current firmware Ver 1 0 0901 in device CS1792 94 MAIN 000 Continue the upgrade Yes Nol ee If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar 30 Chapter 5 The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful Firmware Upgrade Utility gt Loading amp testing files gt Loading amp testing files OK gt Searching for devices gt Preparing firmware upgrade gt Firmware version is not newer than device CS1792 C51794IMAIN1 000 gt Preparing firmware upgrade OK i ese device CS1792 CS1794 MAIN 000 CS1732 CS1794 MAIN 000 UK Click Finish to close the Firmware Upgrade Utility After a successful completion the switches exit Firmware Upgrade Mode and reset themselves 31 CS1792 CS1794 User Manual Upgrade Failed Ifthe Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully in which case you should do the following 1 Power
30. nterference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CS1792 CS1794 User Manual Package Contents The CS1792 CS1794 package consists of 1 CS1792 CS1794 USB 2 0 HDMI KVMP Switch 2 Custom HDMI KVM Cable Sets CS1792 4 Custom HDMI KVM Cable Sets CS1794 1 1 1 1 Firmware Upgrade Cable Power Adapter USB to PS 2 Converter User Instructions Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS1792 CS1794 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2009 2012 ATEN International Co Ltd Manual Part No PAPE 0301 AT3G Manual Date 2012 09 11 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their
31. o discover the source code of the Product or create derivative works based on the Product or remove any proprietary notices or labels on the Product including copyright trademark or patent pending notices You may not sublicense the Product or otherwise allow others to use the Product licensed to you Lm Agee C Don tAgree Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read the License Agreement enable the Agree radio button and click Next to continue 28 Chapter 5 The Firmware Upgrade Utility 3 The Firmware Upgrade Utility main screen appears Firmware Upgrade Utility The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel 4 As you select a device in the list its description appears in the Device Description panel Firmware Upgrade Utility gt Loading testing Ter gt Loading amp testing files OK After you have made your device selection s Click Next to perform the upgrade Continues on next page 29 CS1792 CS1794 User Manual 5 If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade versio
32. off the CS1792 CS1794 and remove its housing 2 Using a jumper cap short the jumper on the mainboard labeled J11 CS1792 J17 CS1794 The diagram below indicates the jumper location on the CS1792 CS1794 board CS1792 1 L I O f CS1794 PTT TTT UT eT TTT s G O N EH Hm r X 3 Power on the CS1792 CS1794 It will now work with the factory default firmware 4 Do the firmware upgrade procedure again 5 After the upgrade procedure completes power off the switch remove the jumper cap from J11 J17 close the housing and power the CS1792 CS1794 on again 32 Appendix Safety Instructions Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be pla
33. oll Invokes Auto Scan The KVM focus cycles from port to port Lock A Enter at 5 second intervals This is the Default setting Scroll Lock Scroll The KVM focus cycles from port to port atn second intervals Lock A n Enter Note 1 The n stands for the number of seconds that the CS1792 CS1794 should dwell on a port before moving on to the next Replace then with a number between 1 and 99 when entering this hotkey combination 2 While Auto Scan Mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan Mode in order to regain normal control of the console 3 Although the video focus switches from port to port the keyboard mouse and USB focus do not switch They stay at the port they were on when Auto Scanning started CS1792 CS1794 User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1792 CS1794 switch configuration All operations begin with invoking Hotkey Setting Mode HSM Invoking HSM To invoke HSM do the following 1 Press and hold down Num Lock 2 Press and release 3 Release Num Lock Note There is an alternate key combination to invoke HSM See below for details When HSM is active the Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to normal status when
34. port status The Mode and Port Selection Pushbuttons each have three corresponding LED icons that represent audio KVM and USB status Mode Selection LEDs The KVM LED icon is a monitor vo Audio KVM USB Port Selection LEDs The KVM LED icon is the Port number Audio KVM USB Mode Selection Pushbutton This pushbutton allows you to cycle through the three modes of focus KVM audio and USB Port Selection Pushbuttons For manual port selection see Manual Switching page 13 To bring complete focus audio KVM and USB to a computer either a press the port selection pushbutton that corresponds to that computer orb press the Mode pushbutton once the Mode pushbut ton s three icons light up and then press the port selection pushbut ton that corresponds to that computer All three port icons light up To bring only the KVM focus to a computer press the Mode pushbut ton twice the Mode pushbutton s KVM icon lights up and then press the port selection pushbutton that corresponds to that computer The port s KVM icon the port number lights up To bring only the audio focus to a computer press the Mode push button three times the Mode pushbutton s audio icon lights up and then press the port selection pushbutton that corresponds to that computer The port s audio icon lights up To bring only the USB focus to a computer press the Mode pushbut ton four times the Mode
35. respective owners CS1792 CS1794 User Manual Contents FCC Information 2 2 2222 eeee eee ee eee eee ii PROM Soy sur ete o kak kapa suk ee Sey Tre aie Be ii SJ T 11364 2006 23 2 0 Seth eaten Ps Ba dela en Abe ii User Information 0 0 0 0 e aa ee eee eee iil Online Registration iii Telephone Support oococccococo ete eee iii User Notice a er Woe a en eh een Races iii Package Contents iv CONMTCMTS ies uuu cared ed eas ia V About this Manual vii CONVENTONS 2 wen o ale en deer E nut ka Ve viii Product Information viii 1 Introduction OVEWVIOW street p CARES NEL NT 1 Features eo ies prom sa s TI YT CR ae e a ets 3 Requirements ios reete mt ers op tuya FEQ E AU ce EA Rn 4 A cic ete ebook bs eT uter ing 4 Gomputers Had LEE EUIS HE 4 Gables lora do tet tore eritis Montes Since tt le f 4 Operating Systems 5 Components suysuy ee Aa ates tee TI Sg 6 Front VIEW cius ER A emits are eaten dade ic 6 Hear Views z u eh Dee iP ePi otk weed 8 2 Hardware Setup Gable Connection u uu y u eed ii 9 Installation Diagram 11 3 Basic Operation OVENVICW C o tte an eee ARA neo near es Ne ald 13 Manual Switching 13 Hot Plugglngi
36. the CS1792 CS1794 s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CS1792 CS1794 vii CS1792 CS1794 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview The CS1792 CS1794 HDMI USB 2 0 KVMP Switch charts a revolutionary new direction in KVM switch functionality by combining a 2 port CS1792 or 4 port CS1794 switch with a 2 port USB 2 0 hub In addition the CS1792 CS1794 s
37. you exit HSM Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With some operations you must exit manually To exit HSM manually press the Esc key or the Spacebar 20 Chapter 4 Keyboard Port Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers To switch to the alternate HSM invocation set do the following 1 Invoke HSM see page 20 2 Press and release H The HSM invocation keys become the Ctrl key instead of Num Lock and the F12 key instead of minus Note This procedure is a toggle between the two methods To revert back to the original HSM invocation keys invoke HSM then press and release the H key again Alternate Port Switching Keys The port switching activation keys can be changed from tapping the Scroll Lock key twice Scroll Lock Scroll Lock to tapping the Ctrl key twice To change the port switching activation keys do the following 1 Invoke HSM see page 20 2 Press and release T Note This procedure is a toggle between the two methods To revert back to the original Scroll Lock Scroll Lock method invoke HSM then press and release the T key again 21
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