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Panasonic KXTDA30 ,100, 200 & 600 user manual
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1. To call an extension From Outside Telephone PIN Personal Identification Number n No Security Mode Trunk Security Mode gt DISA J desired a phone no a extension no DISA message Off hook Dial DISA Dial desired phone number extension number your extension no J Q Caca gt gt gt R B Tone amp n All Security Mode DISA message code Off hook Dial DISA Enter 47 Dial your extension number phone number or enter and then verification code extension PIN ie desired gt gt a verification code PIN Enter extension PIN or Dial desired verification code PIN max 10 digits extension number 46 User Manual 1 2 Making Calls To call an outside party From Outside Telephone PIN Personal Identification Number n No Security Mode gt DISA 3 outside N phone no R B Tone amp phone no DISA message Off hook Dial DISA Dial outside phone phone number number Seize outside line before dialling outside phone number n Trunk Security Mode All Security Mode your ie DISA WD gt a GHG gt DISA message verification oe code Off hook Dial DISA Enter 47 Dial your extension number phone number or enter and then verification code extension PIN outside gt gt gt l z verification code PIN cae Enter extension PIN or Dial outside phone verification code PIN number max 10 digits Seize outsi
2. Answering a Call from Another Telephone Call Pickup You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk The following types of pickup are available Group Call Pickup Picks up a call within your group Directed Call Pickup Picks up a specified extension s call PT SLT PS DSS J SS gt GIGI HRT om ofro C2DEED Directed Press flashing DSS Enter 40 and then dial group number 2 digits Or enter 41 and then dial extension number Off hook e If you receive a call waiting tone you can ask a third party to pick up your second call with O 5 Directed Call Pickup Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny You can deny or allow other people to pick up your calls PT SLT PS C oer N gt mam gt se t ER CO Aiow C Tone v Off hook Enter 720 Enter 1 to deny On hook or 0 to allow 52 User Manual 1 3 Receiving Calls 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS You can be notified of incoming outside calls through an external speaker These calls can be answered from any extension Through an external speaker lt For users of KX TDA100 KX TDA200 KX TDA600 gt PT SLT PS While hearing a tone SS gt GaGa gt Gam 2 C Tone Off hook Enter 42 Dial speaker number 1 digit lt For users of KX TDA30
3. Using a Preprogrammed Number Quick Dialling With a One touch Button One touch Dialling You can store a phone number into the flexible button for one touch operation CL gt One touch r S Dialling Off hook Press One touch Dialling ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number Using Numbers Stored at Your Extension Personal Speed Dialling You can store numbers at your extension for your personal use This feature is also known as Station Speed Dialling To store a phone number PT SLT ersonal speed desired J QS gt GGG gt gt iimo gt Gt ee Off hook Enter 30 Enter personal speed Enter desired On hook dialling number phone number Enter 2 digits max 32 digits Enter outside line access number before outside phone number 30 User Manual 1 2 Making Calls e The number of personal speed dialling numbers available per extension default 10 numbers stored in locations 00 to 09 can be increased to a maximum of 100 E To dial PT SLT AUTO DIAL E ersonal speed N d gt ye calling no Off hook Press AUTO DIAL Enter Dial personal speed or enter dialling number 2 digits T e To call using a directory refer to 1 13 2 Using the Directories E E Using Numbers Stored in the PBX System Speed Dialling You ca
4. 4 4 Revision History 4 4 1 KX TDA600 PLMPR Software File Version 3 1xxx New Contents e 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension KX TDA100 KX TDA200 KX TDA600 only Changed Contents e 1 2 1 Basic Calling To call an extension Intercom Call e 1 2 4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Notification Call Waiting Joining an Existing Call Executive Busy Override Monitoring Another Extension Call Monitor e 1 3 1 Answering Calls e 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX e 1 4 5 Multiple Party Conversation Adding Other Parties during a Conversation Conference Leaving a Conference Unattended Conference e 1 12 1 Using the Same Settings as Your Previous Extension Walking Extension e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Preferred Line Assignment Incoming Automatic Call Waiting Manual Call Waiting e 3 1 2 Settings on the Programming Mode Clearing Features e 3 1 3 Customising the Buttons Primary Directory Number PDN Secondary Directory Number SDN e 3 1 3 Customising the Buttons To distinguish the ringing tones for each CO INTERCOM ICD Group PDN or SDN button Digital proprietary telephone only 234 User Manual 4 4 Revision History 4 4 2 KX TDA100 KX TDA200 PMPR Software File Version 1 1XXX New Contents e 1 4 5 Multiple Party Conversation
5. Switching FWD DND Status Using Fixed FWD DND Button Do Not Disturb DND You can set this feature to prevent incoming calls from ringing at your extension This can be useful for example when you are in a meeting or busy To set cancel PT SLT PS C09 Both Calls 1 set LOR AN gt LLALA gt Outside Calls gt ncel Q25 Intercom Calls Lo Cance Off hook Enter 71 Enter 0 to 2 as you desire Enter 1 to set or 0 to cancel e When using a proprietary telephone you can set or cancel Do Not Disturb by pressing the FWD DND button fixed button instead of 710 on 120 User Manual 1 8 Setting the Telephone According to Your Needs o e The FWD DND button light shows the current status as follows x Off Both features are not set E Red on FWD mode Flashing red slowly DND mode e The system has two modes 1 FWD DND Cycle Switch Mode and 2 FWD DND Setting Mode Ask your manager what mode your system is in if you are not sure 1 When in FWD DND Cycle Switch Mode Pressing the FWD DND button fixed button while in idle status will cycle the setting as shown below Ed FWD gt DND gt Off 7 2 When in FWD DND Setting Mode Pressing the FWD DND button fixed button while in idle status allows you to switch the FWD DND status and set the FWD destination refer to Switching FWD DND Status Using Fixed FWD DND Button Note A FWD DND button customised button is al
6. e e WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers your password verification code PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly e To enter a decimal point press x 206 User Manual 3 3 Customising Your System System Programming 3 3 Customising Your System System Programming 3 3 1 Programming Information You can customise your system according to your requirements Your system already has default settings factory installed The programming is shown below Programme number e The date and time 000 e System speed dialling numbers and names 001 002 e Extension number and name 003 004 Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX T7636 System Password To enter programming mode the system password max 10 digits is required Default 1234 WARNING e The PBX has a default password preset For security change the password the first time that you programme the PBX e It is strongly recommended that a password of 10 numbers or characters be used for maximum protection against unauthorised access
7. C Tone Enter Enter required number Enter desired Enter On hook phone number To cancel PT SLT PS X Ea gt outsiee gt G gt COn py Off hook Enter 7 5 Enter outside line Enter Enter your multiple number 3 digits subscriber number MSN m gt o F amp F RB C Tone Enter Enter 0 On hook User Manual 95 1 6 Before Leaving Your Desk To confirm the condition tsid D EA gt oie gt Ca gt Crome gt gt Off hook Enter 7 5 Enter outside line Enter Enter your multiple number 3 digits subscriber number MSN D The display shows gt gt L 9 gt C1 C A en the selected type Enter Enter 1 On hook 96 User Manual 1 6 Before Leaving Your Desk 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM KX TDA30 only Your PBX can provide you with answering machine service if an SVM card is installed Your extension is assigned a message box into which callers can leave voice messages for you After callers reach your message box they will hear your personal greeting message You can record two kinds of personal greetings a normal greeting message and a greeting message for each time mode You can also play back and clear your greeting messages and the voice messages left by callers Recording a Normal Greeting Message Recording a Greeting Message for Each Time Mode Redirecting Your Calls to Your Message Box
8. ER le D gt gt Gao C Tone K v extension no Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded Press TRANSFER Press DSS or dial extension number During a conversation ig J es gt CE gt TP Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded Press Recall Dial extension number hookswitch 9 e When you are not at your desk or not in the office and receive a forwarded outside call for Aa example on your cellular phone it is possible to transfer the call to an extension in the PBX by pressing desired extension number if enabled through system programmino User Manual 57 1 4 During a Conversation e For the transfer operation using an SDN button refer to 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension KX TDA100 KX TDA200 KX TDA600 a only To transfer with one touch One touch Transfer During a conversation with an outside party Ta gt iS gt Be Press DSS Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded o e System programming is required to use the One touch Transfer feature during a conversation with an extension Transferring to an Outside Party Using
9. SS gt Eaa gt User Manual 129 1 8 Setting the Telephone According to Your Needs 1 8 10 Checking the Time Service Status You can check the current status of the Time Service on the display TY While on hook mo TRANSFER D ae Rie iinet peak Press TRANSFER or Time Service Day Night Lunch Break o e The Time Service Day Night Lunch Break button light shows the current status as follows as Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode e Any extension user except the managers can check the current status by pressing the Time Service Day Night Lunch Break button ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button 130 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 11 Setting the Parallelled Telephone to Ring Parallelled Telephone telephone you can choose whether the parallelled single line telephone will ring to an incoming call or not Default Ring In the case where a single line telephone is connected in parallel to your digital proprietary T 1 Ring 0 No ring Off hook Enter 39 Enter 1 to ring On hook or 0 not to ring DS gt GaGa gt e e Even if No ring is selected calls can be made and answered on the single line telephone 5 by lifting the handset e If you go off hook while your parallelled t
10. To make a conversation with a party in the group s preassigned order During an announcement Press CONF To end a conversation with a specific party During a conversation To end a conversation with a specific party DSS Press DSS To end a conversation with the party who joined the conversation last i TRANSFER Press TRANSFER To disconnect the party who joined the conversation last from the broadcast R FLASH RECALL Press FLASH RECALL 8 e n this case the FLASH RECALL button must be set to Flash Recall mode through system 5 programming 116 User Manual 1 7 Making Answering an Announcement For a called extension To send a notification tone to the caller and join a conversation PT SLT PS Called Party During an announcement CL DSS Press DSS corresponding to the caller D ia 4 E Press Recall hookswitch Wait for reply Caller During an announcement A notification tone occurs and the display gt gt shows the called party s information Press corresponding Talk Introduce the called party to the conversation e e A conversation can be established with a maximum of 4 parties including the caller User Manual 117 1 8 Setting the Telephone According to Your Needs 1 8 Setting the Telephone According to Your Needs 1 8 1 Setting the Alarm Timed Reminder You can receive an alarm at your telephone to
11. Used to answer an incoming call Used to disconnect the line during or after a conversation or to complete a Call Release Transfer Used to change the toll restriction call barring level of other extension users Toll Restriction Call Barring temporarily ISDN Service Used to access an ISDN service gt D D Calling Line Identification Restriction CLIR Used to switch between the CLIP and CLIR services Connected Line Identification Restriction COLR ISDN Hold Used to switch between the COLP and COLR services Used to transfer a call using telephone company Headset Used to talk using the headset Time Service Switching Mode Used to switch the time service mode Automatic or Manual Automatic Manual Two way Record Used to record a conversation into your own mailbox Two way Transfer Used to record a conversation into the mailbox of a specific extension Used to record a conversation into the mailbox of a specific extension with one One touch Two way Transfer touch Used to monitor your own voice mailbox while an incoming caller is leaving a Live Call Screening LCS message and if desired intercept the call Voice Mail Transfer i 4 Used to transfer a call to the mailbox of a specified extension Network Direct Station Used to access an extension connected to other PBXs in the network with one Selection NDSS touch Used to access CTI features Check in Check out U
12. User Manual 99 1 6 Before Leaving Your Desk To play back PT SLT PS SS gt GaGat gt Off hook Enter 38 The greeting message gt gt is played back gt This step can be omitted To clear PT SLT PS D Off hook L38 Enter 38 Co Enter 0 been recorded callers will will be played instead 100 User Manual Co Day Ci Night C2 Lunch C3 Break Enter the desired time mode 8 gt gt 2 Enter 8 Enter 2 A confirmation tone is heard Co Clear gt OR Ci Rerecord On hook Enter 0 or 1 while the greeting message is being played back Co Day CI Night C2 Lunch C3 Break Enter the desired time mode gt Enter 8 On hook If both the greeting message for a certain time mode and the normal greeting message have hear the greeting message for that time mode However if no greeting message has been recorded for a certain time mode the normal greeting message 1 6 Before Leaving Your Desk Redirecting Your Calls to Your Message Box You can set incoming calls to be redirected to your own message box so that callers can leave voice messages when you cannot answer the phone To set cancel PT SLT PS CoD Both Calls D C49 Outside Calls D 2 Intercom Calls SS gt amaa gt Off hook Enter 71 Enter 0 to 2 as you desire floating extension GE D GEO gt gt no forSVMcard an y On h
13. e 3 1 3 Customising the Buttons Create or edit an ISDN Service button User Manual 43 1 2 Making Calls 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice The caller can alternate the alerting method either ring or voice when making an intercom call On the other hand any extension can set the alerting method either ring or voice when receiving an intercom call Ringing Default You can call the other party with a ring tone Voice calling You can talk to the other party immediately after confirmation tone To change the method PT SLT PS After dialling Gs C Tone Enter Talk 8 e ifthe called party uses a single line telephone or portable station Voice calling is not RE available fF e This feature is not available when the called party s telephone is in the Voice Call Deny mode cS Customising Your Phone e 3 1 2 Settings on the Programming Mode Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice 44 User Manual 1 2 Making Calls 1 2 7 Calling without Restrictions Using Your Calling Privileges at Another Extension Remote COS Access Using Your Calling Privileges at Another Extension Remote COS Access You can use your calling privileges Class of Service at another extension You may override restrictions which have been set To use this feature an original extension number and an extension PIN
14. e KX TDA100 KX TDA200 KX TDA600 only The message waiting lamp of a single line telephone can also let you know that you have a message in the same way as the Message button cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Message button or Message for Another Extension button Joining an Existing Call Executive Busy Override The preprogrammed extension can call someone who is busy on the telephone and establish a three party conversation To join an intercom call PT SLT PS Party joining the call D as Off hook SDN Enter 3 Talk Dial extension number PDN or SDN CD CL PDN A three party conversation is now established Parties in the conversation During a conversation 4 Talk 40 User Manual 1 2 Making Calls To join an outside call Party joining the call N d n ee Off hook om Enter 3 Talk Press red CO PDN or SDN A three party conversation is now established Parties in the conversation During a conversation 2 4 C Tone Talk e To join another conversation you must have Executive Busy Override enabled at your extension through COS programming It is possible for an originating extension to leave a three party conversation with an outside party and let the two other parties talk by simply going on hook For the originating extension To talk to each party alternately During a conversation To conti
15. gt gt STORE Press STORE When the time limit passes it stops automatically 2 1 Control Features To clear the message OGM floatin D D Baa gt D gt Ea OOP Tone amp C Tone Off hook Enter 36 Enter 0 Enter OGM floating On hook extension number o e Record voice messages only avoid the recording of music T e The default of OGM floating extension numbers is 5xx xx two digit number of message EE User Manual 181 2 1 Control Features 2 1 6 Allowing Users to Seize an Unavailable Outside Line Trunk Busy Out When a problem is found on a certain outside line the PBX automatically makes it unavailable for use temporarily The manager can manually enable the outside line and allow users to use it again To re enable an outside line PT SLT PS D gt E gt Cee 7 S C Tone Off hook Enter 785 Enter outside line number On hook 3 digits o e In some countries areas the PBX may not be able to automatically make a faulty outside line unavailable for use 182 User Manual 2 1 Control Features 2 1 7 Releasing Network Direct Station Selection NDSS Monitor allows an extension user to monitor another extension connected to another PBX in a private network The NDSS button light shows the current status of the monitored extension in the same way as a DSS button When it becomes unnecessary to monitor an extension connected to another PBX the manager can
16. Answering Call Waiting from the Telephone Company This is an optional telephone company service You can receive a call waiting tone and the caller s information For details consult your telephone company PT SLT PS While hearing a tone While hearing a tone R Aa FLASH TRANSFER RECALL EFA C l D D qp gt Ca re Press FLASH RECALL Press TRANSFER Enter 60 or EFA or Recall hookswitch e To return to the original party repeat the operation e Inthis case the FLASH RECALL button on proprietary telephones must be set to External Feature Access EFA mode through system programming cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an External Feature Access EFA button 70 User Manual 1 4 During a Conversation 1 4 5 Multiple Party Conversation Adding Other Parties during a Conversation Conference Leaving a Conference Unattended Conference Leaving a Conference Leaving Three party Conference Letting a Third Party Join Your Call Privacy Release Adding a Third Party during a Conversation Using the ISDN Service Three party Conference SPT Y by ISDN Adding Other Parties during a Conversation Conference You can add one or more parties to your conversation To establish a conference call During a conversation A CONF O A D EA gt CS ON 3 4 4 id aa Si no C d O C Tone TRANSFER C Press CONF Dial d
17. Panasonic Hybrid IP PBX User Manual KX TDA30 KX TDA100 moder KX TDA200 KX TDA600 Thank you for purchasing a Panasonic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDA30 PSMPR Software File Version 4 0000 or later KX TDA100 KX TDA200 PMPR Software File Version 3 2000 or later KX TDA600 PLMPR Software File Version 3 1000 or later 2 Feature Highlights Call Centre This PBX can establish Incoming Call Distribution Groups ICD Group by which a large volume of calls from the external customers could be received One extension can act as the supervisor and monitor other group members ICD Group 01 1 9 Utilising the Call Centre Page 134 Wireless System This PBX optionally supports a Portable Station PS system PSs can be used in the PBX with other wired telephones Appendix Page 215 Easy Operation If you are using a certain Panasonic telephone that is equipped with a Navigator Key Jog Dial and a display it helps you to access the desired feature easily Also you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped D Navigator Key Jog Dial Message Ringer Lamp 1 1 Before Operating the Telephones Page 14 User Manual Voice Mail Integration You can forward your calls to a voice processing system and let calling parties
18. To set cancel PT SLT PS SS gt GaGaGa gt Off hook Enter 71 destination extension no cD gt gt outside line gt se access no phone no max 32 a Enter destination extension number Or enter outside line access number and then outside phone number To set from another extension PT SLT PS SS gt GaGaGa gt Off hook Enter 71 your J gt gt n Enter your extension number FWD DND button fixed button instead of X710 Co Both Calls cD C14 Outside Calls cD 29 Intercom Calls Enter 0 to 2 as you desire gt 4 C A Enter Co Both Calls OR Ci Outside Calls Q25 Intercom Calls Enter 0 to 2 as you desire y On hook Cancel All Calls Busy No Answer Busy No Answer Enter required number For Cancel go on hook directly after entering O E On hook Follow Me Follow Me Cancel Enter 7 or 8 T e When using a proprietary telephone you can set or cancel Call Forwarding by pressing the User Manual 89 1 6 Before Leaving Your Desk To set the timer for No Answer and Busy No Answer PT SLT PS SS gt Daaa gt OF Off hook Enter 713 Enter time On hook seconds 2 digits To set cancel Call Forwarding FWD for your Incoming Call Distribution Group PT SLT PS ICD Group Incoming Call Distribution Group 49 Both Calls D CI Set LLZ 1 CSD Outside Calls PORS ICD Group N gt ll a d D
19. 1 Do Not Disturb DND All calls phone no Busy phone no Busy No Answer phone no 2 3 4 No Answer phone no 5 7 Follow Me your extension no 8 Follow Me Cancel your extension no 00 99 second 1 Set ICD Group extension no phone no 0 Cancel ICD Group extension no 4 2 Feature Number Table Feature While dial tone is heard pour Additional digits buttons Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN To set outside line no multiple subscriber no 2 Unconditional 3 Busy 4 No Reply phone no To cancel outside line no multiple subscriber no 0 To confirm outside line no multiple subscriber no 1 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM KX TDA30 only Recording a Normal Greeting Message To record To play back To clear Recording a Greeting Message for Each Time Mode To record 8 O Day 1 Night 2 Lunch 3 Break 1 To play back 8 O Day 1 Night 2 Lunch 3 Break 2 To clear 8 O Day 1 Night 2 Lunch 3 Break O To leave a voice message directly to another 6 extension no extension s message box Listening to Voice Messages Left by Callers Redirecting Your Calls to Your Message Box Both Calls 0 Cancel Outside Calls 2 All Calls floating extension no
20. 3 2XXX 238 Revision History KX TDA30 PSMPR Software File Version 1 1xxx 239 Revision History KX TDA30 PSMPR Software File Version 2 0xxx 240 Revision History KX TDA30 PSMPR Software File Version 2 2xxx 241 Revision History KX TDA30 PSMPR Software File Version 3 0xxx 242 Revision History KX TDA30 PSMPR Software File Version 4 0xxx 243 Revision History KX TDA600 PLMPR Software File Version 3 1xxx 234 Ring Tones 230 Ringback Tones 232 Ringing Method Ring Voice 44 S Safety Instructions 5 S CO gt Single CO 21 Screening Calls Live Call Screening LCS 148 SDN Direct Dial 85 SDN Extension 84 SDN Walking COS 86 SDN gt Secondary Directory Number 84 secondary Directory Number SDN Button 22 201 SELECT Button 20 Sensor gt External Sensor 144 Setting Your Telephone Personal 186 Setting Your Telephone Remotely 49 Settings Changing Other Extension s 174 Settings Feature 188 Settings Keeping when Changing Extensions 159 Settings Personal 186 Settings Programming Mode 188 Settings System 207 SHIFT Button 20 single CO S CO Button 21 199 Soft Buttons 18 SP PHONE Button 17 Standard SDN Key Mode 85 Station Programme Clear gt Extension Feature Clear 133 226 Station Speed Dialling gt Personal Speed Dialling 30 219 Storing Names andNumbers 165 System Alarm Button 21 200 system Feature Access 172 system Password 207 system Programming 207 210 system Programming Information 207 system Programming Ico
21. 4 Off hook Press flashing red PDN or SDN e If acall is not retrieved within a specified time you will hear an alarm as a reminder Hold Recall If an outside call is not answered within a specified time it is automatically disconnected e f Automatic Call Hold has been preprogrammed you can put the current call on hold automatically by pressing another PDN button to make or answer another call 86 User Manual 1 5 Using a PDN SDN Button Call Transfer Using SDN Button You can transfer a call to a PDN extension with a simple operation using a corresponding SDN button To transfer a call to a PDN extension During a conversation d 4 Press SDN Talk On hook This step can be omitted e System programming is required to use this feature during a conversation with an extension e When an SDN button is in Standard SDN Key Mode you have to press the SDN button twice to transfer the call unless you used that SDN button to answer an incoming call ISF Customizing Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Incoming Select the seized line when going off hook e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Primary Directory Number PDN or Secondary Directory Number SDN button User Manual 87 1 6 Before Leaving Y
22. Data Line Security o The telephone in parallel rings tosin Parallelled Telephone The telephone in parallel rings Log in Log out Log in These features may not be reset depending on the system programming PT SLT PS S gt a Fee C Tone Off hook Enter 790 On hook e e For Users in Canada Only After performing Extension Feature Clear the setting of Call Waiting becomes Enable Tone In this case dial tone 2 will be heard when you go off hook User Manual 133 1 9 Utilising the Call Centre 1 9 1 9 1 Utilising the Call Centre out Wrap up You can control your status in an incoming call distribution group When in the Log out mode incoming calls to the group will not ring at your extension When you return calls will again ring at your extension Default Log in Even if your extension is logged in you can have a specified time period wrap up time when you will not receive calls after completing a previous call This time can be used for you to write a report and so on You can also manually select Not Ready mode to temporarily leave a distribution group To set Log in Log out 134 PT SLT PS ICD Group Incoming Call Distribution Group 0 Log out S gt e gt Off hook Enter 736 Enter 0 or 1 ICD Group m sweet ee D C Tone v Al Enter ICD Group extension number or User Manual gee aa aran Log in On hook Talk 7 o A l a a
23. For a list of numbers and characters that can be used in the password refer to Entering Characters e To avoid unauthorised access to the PBX keep the password secret If it becomes known to others the PBX may be misused e Change the password periodically Conditions The programming extension must be idle on hook and holding no calls List Before programming decide the settings and write them down Your notes will provide a useful record of the programming for future reference Your dealer also has programming records which contain all of the system programming You may ask for photocopies of these tables to be aware of the facilities and features available User Manual 207 3 3 Customising Your System System Programming Icon Descriptions Fixed Buttons T7600 IP PT T7200 T 7400 T7500 2 A gt PREVIOUS PREV NEXT STORE ENTER Back to Previous Menu CANCEL SHIFT PROG 4 Cc PROGRAM PROGRAM PAUSE me Ga E AUTO ANS MESSAGE D acne MESSAGE SELECT D C Q J7 aie MUTE R R RECALL FLASH oe CLEAR J TRANSFER ELLAN maua D INTERCOM SEGNET 1 The buttons shown in this column are from KX T7600 series PTs 2 The buttons shown in this column are from KX T7400 series PTs 208 User Manual 3 3 Customising Your System System Programming Procedure The basic steps are shown below 1 Entering the programming mode PROG PROGRAM gt EG gt Enter Ent
24. Leaving Voice Messages Listening to Voice Messages Left by Callers Accessing Your Message Box from an Outside Telephone Accessing the Message Box of Another Extension from Your Extension e e You may hear a busy tone when trying to access your message box if too many other users 5 are already accessing their message boxes In that case wait a few minutes and try again e ifthe used recording space including greeting messages and voice messages left by callers for the SVM card reaches a certain limit the display informs you that the recording space is almost full and you will hear dial tone 3 when going off hook Dial Tone 3 AMANNMAN i e Operation Reference When Accessing Your Message Box After entering the SVM feature number 38 the operations below are available by entering oa the corresponding numbers To clear the normal greeting message To record a normal greeting message To play back the normal greeting message To listen to voice messages left by callers To set a greeting message for each time mode 6 To leave a voice message to another extension s message box User Manual 97 1 6 Before Leaving Your Desk Recording a Normal Greeting Message To record PT SLT PS RNN LL38 gt Off hook Enter 38 AUTO DIAL The greeting STORE gt gt TOR message is dial key played back Press STORE or any dial key 0 9 To play back PT SLT PS SS gt Gao gt
25. Off hook Enter 38 A confirmation gt gt Co Clear gt tone is heard OR Ci Rerecord Enter 0 or 1 while the greeting message is being played back e e This step can be omitted 8 98 User Manual n a es dd Enter 1 Record message Example You have reached John am sorry cannot take your call right now Please leave a message A confirmation Co Clear gt tone is heard n D gt F Ci Rerecord Enter 0 or 1 while the greeting Gnook message is being played back l 2 The greeting message gt gt C Tone is played back On hook 1 6 Before Leaving Your Desk To clear PT SLT PS RNN caca gt S Off hook Enter 38 Enter 0 On hook Recording a Greeting Message for Each Time Mode In addition to a normal greeting message you can record a specific greeting message for each time mode day lunch break night To record PT SLT PS Co Day NS gt GGa a gt M gt B wD C2 Lunch C3 Break Off hook Enter 38 Enter 8 Enter the desired Enter 1 time mode AUTO L STORE D The greeting message 4 D 4 is played back gt gt C Tone dial key Record Press STORE or any message dial key 0 9 Example You have reached John am sorry am out for lunch right now Please leave a message A confirmation Co Clear gt tone is heard COR Ci Rerecord Enter 0 or 1 while the greeting On hook message is being played back
26. To change the Log in Log out mode Display PT Press desired DSS e e The DSS button light shows the current status as follows N Off The extension is not in the group nF Green on Log in Ready mode Flashing green Log in Not Ready mode Red on Log out mode User Manual 139 1 9 Utilising the Call Centre 1 9 3 Forwarding a Waiting Call Manual Queue Redirection When your incoming call distribution group is busy and other outside calls arrive the arriving calls are put in a waiting queue Extensions can check the status of the queue with the Hurry up button light and forward the longest waiting call in the queue to a preset destination manually This feature is also Known as Hurry up Transfer To forward the waiting call Hurry up Press red or flashing red Hurry up e e The Hurry up button light shows the current status as follows Off No waiting call Ey Red on Some calls are waiting Flashing red The number of calls exceeds the manual queue redirection level cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Hurry up button 140 User Manual 1 10 Using User supplied Equipment 1 10 Using User supplied Equipment 1 10 1 If a Doorphone Door Opener is Connected You can talk to a person at the door through the doorphone Preprogrammed extensions or an outside party can receive the calls from the doorphone You can open the door Doorphone Call Op
27. To enter characters refer to Entering Characters To end COI gt gt Ems gt mame gt gt mm Enter 004 Press ENTER Enter extension Enter name Press ENTER Press END number max 20 characters To continue cD v Press NEXT Press PREV Press CANCEL User Manual 213 3 3 Customising Your System System Programming 214 User Manual Section 4 Appendix This chapter provides the Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User Manual 215 4 1 Troubleshooting 4 1 Troubleshooting 4 1 1 Troubleshooting Troubleshooting The telephone does not work properly m Confirm with your manager that your settings are correct m f the problem persists consult your dealer The telephone does not respond when The telephone is locked buttons are pressed m Unlock your telephone gt 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock 2 1 1 Extension Control Your telephone is connected to an eXtra Device Port m System programming is required Consult your dealer Some features do not work System management may restrict certain features gt Consult your manager The feature numbers have changed gt Confirm the revised number and try again Even though following the manual The Intercom line was not seized The seized line instructions non
28. You must activate this feature to use it Default Disable No call Intercom calls No tone Outside calls You can answer the second call by disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to the new party PT SLT PS While hearing a tone PLS h g Talk to the On hook Off hook new party 2 To hold the current call and then talk to the new party While hearing a tone Git Press HOLD ee Talk to the new party INT INTERCOM Disregard this step if both Press CO ICD Group PDN parties are extensions SDN or INTERCOM User Manual 67 1 4 During a Conversation While hearing a tone r Los 0 n ks E Press Recall hookswitch Talk to the After talking to the new party second call you can disconnect 2 1 or hold 2 2 it and then retrieve the first call 2 1 To disconnect the second call and then talk to the original party During a conversation Git Talk to the original party On hook Off hook INT INTERCOM Press CO ICD Group PDN SDN or INTERCOM PT SLT PS During a conversation gt Sa es C Tone Talk to the On hook Off hook Enter 50 original party 68 User Manual 1 4 During a Conversation 2 2 To hold the second call and then talk to the original party After holding it you can talk to the original party Then you can disconnect it and then talk to the new party again
29. for SVM card gt Intercom Calls 3 Busy floating extension no for SVM card 4 No Answer floating extension no for SVM card gt 5 Busy No Answer floating extension no for SVM card User Manual 223 4 2 Feature Number Table Feature While dial tone is heard Ta Additional digits buttons 1 6 3 Showing a Message on the Caller s Telephone Display Absent Message To set To cancel 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock To lock To unlock To make an outside call while your extension is locked 1 7 1 Paging Group Paging 1 7 2 Answering Denying a Paging Announcement To answer To deny To allow 1 7 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting Tocall and make an announcement 1 8 1 Setting the Alarm Timed Reminder Toset To cancel 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA For intercom calls No call Tone OHCA Whisper OHCA For outside calls No tone Tone 224 User Manual 1 9 parameter 0 J 0 extension PIN your extension no extension PIN phone no paging group no 2 digits broadcasting group no 1 digit 12H 1 hour minute O AM 1 PM 0 once 1 daily 24H 1 hour minute O once 1 daily 0 0 No call 1 Tone 2 OHC
30. full the information of the extension that made the most calls is printed out automatically In this case the printout is similar to the example above but without categorised charge information and the total The PBX can then store new room information Call amount 0012 in the example above indicates that the information of 12 phone calls has previously been printed out automatically cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Check in or a Check out button User Manual 155 1 11 Administrative Features Setting a Timed Reminder to a Room Extension Remote Wake up Call The hotel operator can remotely set or cancel a Timed Reminder to a room extension This allows guests to request wake up calls without having to program the extension themselves The hotel operator can also confirm the current Timed Reminder setting for a room extension To set DS amawa gt gt DSS Off hook Enter 76 Enter 1 Dial extension number or press desired DSS AM 12H gt 0 Jonce 1 pm gt D 24 Ht C aiy Enter 0 for once On hook Enter hour 01 12 and minute 00 59 and then or 1 for daily 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 y e e Enter the time in the format assigned to your PBX 12 hour or 24 hour To cancel NS gt GaGsGIG gt m gt a DSS Off hook Enter 76 Enter 0 Dial extension number On hook or pr
31. 1234 0 9 i 123 4567 i ae er S _ TT T E To Account code feature no Account code Account code delimiter Automatic line Phone number access number User Manual 211 3 3 Customising Your System System Programming System Speed Dialling Name 002 You can store the name associated with the speed dialling number These names are displayed when making calls using the display operation To enter characters refer to Entering Characters lt i COICO gt O gt smee gt Gam gt O gt E Enter 002 Press ENTER Enter system Enter name Press ENTER Press END speed dialling max 20 number 3 digits characters To continue D v Press NEXT Press PREV Press CANCEL Extension Number 003 You can assign an extension number to each extension To end J COI gt lO gt Em gt cewexensionna gt CO gt EQ Enter 003 Press ENTER Enter extension Enter new Press ENTER Press END number extension number To continue D v Press NEXT Press PREV Press CANCEL e e The leading number s should be the same as the number s assigned for Flexible 5 Numbering e A duplicate entry is invalid 212 User Manual 3 3 Customising Your System System Programming Extension Name 004 You can store the name of an extension user This is useful if you want to know who is calling or who you are calling when making an intercom call using the directory
32. 178 228 External Feature Access EFA 145 200 226 External Feature Access EFA Button 21 200 External Relay 143 External Sensor 144 F Feature Highlights 2 Feature Number Table 219 Feature Numbers 14 Fixed Buttons 17 FLASH RECALL Button 19 Forced Answerback Selection 191 Forwarding Calls 88 Forwarding Calls ISDN Service 95 Forwarding Calls To Incoming Call Distribution Group FWD N A Timer 192 FWD DND Cycle Switch Mode 91 121 FWD DND Setting Mode 91 121 FWD DND settings FWD DND fixed button 92 FWD DND status switching with FWD DND fixed button FWD DND Intercom calls Button 21 200 FWD DND Outside calls Button 21 199 G G CO gt Group CO 20 Greeting Message Recording Group FWD Both calls Button Group FWD Intercom calls Button Group FWD Outside calls Button Group Paging 224 Group CO G CO Button H Handset Headset Selection gt Headset Operation Hands free Answerback 51 Hands free operation 81 Headset Button 22 201 Headset Operation 82 192 HOLD Button 18 Holding Calls 61 Holding in a System Parking Zone Call Park 63 Hospitality Features 152 HostPBX 145 HotLine 32 219 Hotel Use 152 Hurry up Button 21 200 Hurry up Transfer gt Manual Queue Redirection 140 ICD Group gt Incoming Call Distribution Group 21 Icon Descriptions 16 208 Incoming Call Distribution Group ICD Group 186 193 228 90 222 92 121 98 99 21 200 21 200 21 200 20 19
33. 3 What is This Tone 232 Reorder Tone is l da li l snotassignedor dened OO Ringback Tones Tone 1 ois S E eee p E eee Tone 2 Ts Do Not Disturb DND Tone 4s The dialled extension is refusing incoming calls TMN While off hook Indication Tones Tone 1 cal wating ne O er 111 Tone 2 15s T a _ h S A call is on hold longer than the I fl specified time Dhasssnnnnn EE eee waweene ite eneeeneeneeneeeseentenseessened E Errr When talking to an outside party Warning Tone 1s This tone is sent 15 10 and 5 lt P seconds betore the speotieatme TU casnenteeneneeee LLP cece for disconnection When setting the features or programming Confirmation Tones Tone 1 ise The feature setting was set r successfully Tone 2 ae Before receiving a page through o an external speaker M gone A we i cai E E User Manual 4 3 What is This Tone Tone 3 4s Before the following features i i l activate 7 Aehievng ehsideall irom qesoeanate oaii aei oiadi enai e Picking up another call e Paging Answering a paging announcement e Answering the call through a speaker Tone 4 1s Establishing or leaving a r i conference ji eee ee LEE TAE imme pews E P Tone 5 fE A call has been put on hold on E 0 ee n e User Manual 233 4 4 Revision History
34. 43 Talk To allow deny a paging announcement Paging Deny SS gt EAA gt Off hook Enter 721 Enter 1 or 0 2 E y On hook e e The following are extensions that cannot receive a paging announcement Portable station Single line telephone Proprietary telephone that is ringing or busy Proprietary telephone in Paging Deny mode Proprietary telephone in DND mode e Even if the announcement is not paging your extension you can answer it if it is paging your group 114 User Manual 1 7 Making Answering an Announcement 1 7 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting You can call multiple parties assigned in the group and make a voice announcement You can also establish a multiple party conversation with called parties This conversation will be heard by other called parties Called parties can listen to the announcement simply by going off hook They can send a notification tone if they want to join the conversation To make answer a broadcasting call Caller broadcastin Wait f J SS gt aa gt gt Ge 2 bs Off hook Enter 32 Dial broadcasting Announce group number 1 digit Any Telephone Called Party The telephone rings Off hook Fora caller To make a conversation with a specific party During an announcement DSS Press DSS User Manual 115 1 7 Making Answering an Announcement
35. Adding a Third Party during a Conversation Using the ISDN Service Three party Conference SPT Y by ISDN e 1 7 38 Making an Announcement and Having a Multiple Party Conversation Broadcasting Changed Contents e 1 1 1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone FLASH RECALL e 1 2 4 When the Dialled Line is Busy or There is No Answer Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting To clear message waiting indications left on your extension e 1 13 1 Using the Call Log Calling with the Incoming Call Log Calling with the Outgoing Call Log e 1 13 2 Using the Directories Calling with the Directory Storing Names and Numbers Entering Characters User Manual 235 4 4 Revision History 4 4 3 KX TDA100 KX TDA200 PMPR Software File Version 2 0XXX New Contents e 1 1 1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone Network Direct Station Selection NDSS CTI Check in Check out e 1 2 1 Basic Calling Making a Call to a Private Network TIE Line Access To call with one touch e 1 10 2 If an External Relay is Connected e 1 10 3 If an External Sensor is Connected e 2 1 6 Allowing Users to Seize an Unavailable Outside Line Trunk Busy Out e 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features e 2 1 7 Releasing Network Direct Station Selection NDSS Monitor
36. Calling Personal Preprogrammed Numbers 30 Calling Preprogrammed Numbers 33 Calling Private Network 27 Calling Privately 127 Calling System Preprogrammed Numbers 31 Calling Through DISA 46 Calling Using the Headset 82 Calling Connected Line Identification Presentation CLIP COLP 124 190 225 CANCEL Button 20 CCBS Cancel 37 220 CCBS gt Completion of Calls to Busy Subscriber 36 Changing the Settings of Other Extensions 174 Characters Entering 166 Charges Changing 205 Check in 152 52 221 59 221 70 222 124 190 225 126 189 225 22 201 Check in Button 22 201 Check out 153 Check out Button 22 201 Clearing Settings 133 197 CLIP gt Calling Line Identification Presentation 124 CLIR gt Calling Line Identification Restriction 126 CO Button 17 COLP gt Connected Line Identification Presentation 124 COLR gt Connected Line Identification Restriction 125 Completion of Calls to Busy Subscriber CCBS 36 229 CONF Conference Button 19 Conference 71 Conference ISDN Service Adding Parties 77 Conference Multiple Party Leaving 75 Conference Three Party Leaving 76 Conference Button 21 200 Conference Adding Parties 71 Confirmation Tones 232 Connected Line Identification Presentation COLP 124 190 225 Connected Line Identification Restriction COLR 125 225 Connected Line Identification Restriction COLR Button 22 201 Connection Example 24 Contrast Select
37. Changed Contents e 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store a phone number 236 User Manual 4 4 Revision History 4 4 4 KX TDA100 KX TDA200 PMPR Software File Version 3 0XXX Changed Contents e 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA To call an extension To call an outside party e 1 4 1 Transferring a Call Call Transfer Transferring to an Extension in the PBX To transfer To transfer with one touch One touch Transfer e 1 6 1 Forwarding Calls FWD DND Settings Using Fixed FWD DND Button e 1 8 2 Refusing Incoming Calls Do Not Disturb DND Switching FWD DND Status Using Fixed FWD DND Button e 3 1 3 Customising the Buttons Incoming Call Distribution Group ICD Group User Manual 237 4 4 Revision History 4 4 5 KX TDA100 KX TDA200 PMPR Software File Version 3 2XXX New Contents e 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension KX TDA100 KX TDA200 KX TDA600 only Changed Contents e 1 2 1 Basic Calling To call an extension Intercom Call e 1 2 4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Notification Call Waiting Joining an Existing Call Executive Busy Override Monitoring Another Extension Call Monitor e 1 3 1 Answering Calls e 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX e 1 4 5 Multiple Party C
38. During a conversation Git Press HOLD Talk to the INT original party INTERCOM Press CO ICD Group PDN SDN or INTERCOM Disregard this step if both parties are extensions h Talk to the On hook Off hook new party INT INTERCOM Press CO ICD Group PDN SDN or INTERCOM During a conversation H Les 0 ne es a Press Recall Talk to the hookswitch Enter 50 original party gt N gt Gac 2 h C Tone Talk to the On hook Off hook Enter 50 new party User Manual 69 1 4 During a Conversation Depending on the type of your telephone you may be able to talk to the other party using im the speaker and the microphone Off hook Call Announcement OHCA or you can receive an announcement through the handset Whisper OHCA if you are having a conversation using the handset Refer to 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA e The caller s name or number is displayed for five seconds in fifteen second intervals while waiting to be answered cS Customising Your Phone e 3 1 2 Settings on the Programming Mode Call Waiting Tone Type Selection If you select Tone 1 you will hear the same tone for Call Waiting from an outside party and an extension If you select Tone 2 you will hear different tones for Call Waiting from an outside party and an extension Default a ee nnn ae SA
39. Information WARNING e THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL e IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER e UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE e WHEN RELOCATING THE EQUIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION e THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN INSTALLED ACCORDING TO APPLICABLE REGULATIONS e TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE e THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE e TO PROTECT THIS UNIT FROM STATIC ELECTRICITY DO NOT TOUCH ANY EXTERNAL CONNECTORS OF THE UNIT Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 2 Do not use this
40. MUG eeen E E E iteanbedwasataarobecce cds 80 1 4 7 Letting Other People Listen to the Conversation Off hook Monitor ccccceeeeeeeeees 81 1 4 8 Using the Headset Headset Operation cccccscccceeecceeeeeeeeceeeseeeeeueeseeeseeeeseueeseeessaess 82 1 5 Using a PDN SDN Button ssannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mnnn nnnnn nnmnnn mnnn nna 84 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension KX TDA100 KX TDA200 KX TDA600 only ccceecccceececeeececeeeeceeeeeeeeeeseeeseseueesseeeesaaeessaeeeeas 84 1 6 Before Leaving Your DeSK sssusnnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnnm 88 L61 Fomwarding Calls etic ct aserrctren a dasphncr E E E E ai 88 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM KX TDA30 only 97 1 6 3 Showing a Message on the Caller s Telephone Display Absent Message 6 108 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock 110 1 7 Making Answering an Announcement cccceeseeeeseeeeeseeeenseeeeseeeenseeeeseeeeeneneeseenenenes 112 Teal WA QUING aac tecesyoxcetascrent A E E E 112 1 7 2 Answering Denying a Paging ANNOUNCEMENN ccccseecceeeeeceeeeeseeeeseeeeseeeesseeeenseneetes 114 1 7 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting 115 1 8 Setting the Telephone According
41. Mode Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Programming References The related or required programming is noted User Manual 23 1 1 Before Operating the Telephones Connection Example This diagram shows you a connection example Private IP Network Telephone Company __ Computer Hybrid IP PBX KX TDA200 KX TDA600 KX TDA30 KX TDA100 7 A G Poa ra CHK Batteries IP Proprietary Telephone K gt Single Line HE Telephone Computer Fax Machine Analogue DSS Console s Printer Ve Proprietary a lt 4 Telephone Wireless Phone Computer Server IP Softphone A SSS External Sensor AA E Speen ky Digital DSS Console E ISDN Telephone Ce Doorphone amp Door Opener Computer External Music Source KX T7636 Computer Portable Cell KX 1T7633 Station Station Pager Amplifier _USB _ Speaker D KX T7600 Digital KX T7600 Digital Proprietary Proprietary Voice Processing Telephone Telephone System 24 User Manual 1 2 Making Calls 1 2 Making Calls 1 2 1 Basic Calling Calling Another Extension Calling an Outside Party Making a Call to a Private Network TIE Line Access Using an Account Code Account Code Entry Calling Another Extension To call an
42. PAUSE Used for System Personal Speed Dialling Used to insert a pause when storing a or storing programme changes telephone number This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone A o o AUTO DIAL oe sO Os O v REDIAL MESSAGE Used to redial the last dialled number Used to leave a message waiting indication or call back the party who left the message waiting indication REDIAL EAN User Manual 17 1 1 Before Operating the Telephones 18 INTERCOM aii Used to make or receive intercom calls INTERCOM MONITOR ao Used for hands free dialling You can monitor the party s voice in hands free mode 5 K 5 TRANSFER ae Used to transfer a call to another party TRANSFER User Manual AUTO ANS MUTE sy N z a N sO G Oo D N amp Os Soft Buttons Used to select the item displayed on the bottom of the display AUTO ANS Auto Answer MUTE Used to receive an incoming call in hands free mode or mute the microphone during a conversation HOLD Used to place a call on hold iL VOICE CALL U MUTE FLASH RECALL Used to disconnect the current call and make another call without hanging up This button also functions as a CANCEL button while on hook VOICE CALL MUTE Used to monitor an intercom call automatically but it cannot be used for hands free conversations It also mutes the hand
43. PDN gt Primary Directory Number 84 Personal Absent Message 192 Personal Programming 186 Personal Speed Dialling 30 219 PF gt Programmable Feature 20 Pickup Dialling gt Hot Line 32 219 PIN gt Personal Identification Number 186 Portable Station Registration 14 Portable Station Using in Parallel with Wired Telephone 132 Predialling 27 Preferred Line Assignment Incoming 190 Preferred Line Assignment Outgoing 190 Preventing Other People from Using Your Telephone Extension Dial Lock 110 Primary Directory Number PDN Button Printing Message 158 Privacy Release 77 PROGRAM Button 19 Programmable Feature PF Button 20 Purchase Information 9 123 224 22 201 Index Q Quick Dialling 33 R Redial 34 Redial Button 17 Refusing Incoming Calls Do Not Disturb DND Relay gt External Relay 143 Release Button 20 22 54 201 Remote COS Access 45 220 Remote Extension Dial Lock 174 227 Remote Setting 49 220 Remote Station Lock Control gt Remote Extension Dial Lock Remote Wake up Call 156 Reorder Tone 232 Restriction Level Control Dial Tone Transfer 177 Revision History KX TDA100 KX TDA200 PMPR Software File Version 120 174 227 1 1xxx 235 Revision History KX TDA100 KX TDA200 PMPR Software File Version 2 0xxx 92 236 Revision History KX TDA100 KX TDA200 PMPR Software File Version 3 0xxx 237 Revision History KX TDA100 KX TDA200 PMPR Software File Version
44. Parties during a Conversation Conference 1 10 1 If a Doorphone Door Opener is Connected From any extension while talking to the doorphone User Manual 229 4 3 What is This Tone 4 3 Whatis This Tone 4 3 1 What is This Tone While on hook Ring Tones The following tones are programmable allowing recognition of call type Outside Intercom or Doorphone Tone 1 ods Tone 2 1s Tone 3 Tone 4 When going off hook Dial Tones Tone 1 4s Normal 230 User Manual 4 3 What is This Tone Tone 2 e When there are messages that have previously been listened to and no new messages on the SVM card e When any of the following features are set e Absent Message e Background Music e Call Forwarding e Call Pickup Deny e Call Waiting e Do Not Disturb e Extension Dial Lock e Executive Busy Override Deny e Hot Line e Timed Reminder Tone 3 Ts 7 l Transrererrecat TULLMAN TRANSFER or Recall hookswitch to hold a call ARANNA OTO Ta a oe a temporarily e g Call Splitting e When the recording space of the Built in Simplified Voice Message feature becomes almost full e While a called PS is being searched e When Account Code Entry is performed e When answering a Timed Reminder call with no message e When answering an external sensor call Tone 4 Message waiting indication was received When you make calls Busy Tone ds User Manual 231 4
45. Personal Identification Number are required You can make a call by entering a verification code and verification code PIN To call Walking COS PT S LT PS PIN Personal Identification Number your J desired D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits phone number If a wrong extension PIN is Seize outside line before entering entered you hear an alarm tone outside phone number To call with a verification code Verification Code Entry PT S LT PS PIN Personal Identification Number SN gt E gt gt Ciaooo gt gt Off hook Enter 47 Enter Enter verification code max 4 digits oe D desired gt verification code PIN hee D Tone Enter verification code Dial desired PIN max 10 digits phone number If a wrong verification code PIN is Seize outside line before entering entered you hear an alarm tone outside phone number User Manual 45 1 2 Making Calls 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA Calling through DISA Calling through DISA When outside callers access extensions in the PBX a prerecorded message greets the caller and gives information about how to access an extension You do not need the operator s assistance You may be able to access system features or call an outside party with your password depending on the security mode
46. TDA100 KX TDA200 gt EXT1050 10308 PBX no L Port no Slot no a lt example for users of KX TDA600 gt Your extension information 0 0 EXT2100 20101 Shelf no L Port no 1 4 Slot no PS The display shows the PS number lt example gt EXT3001 99001 LPS no 188 User Manual 3 1 Customising Your Phone Personal Programming me PRES snare Input Dengin OOOO Preferred display contrast level from the 4 levels available Display Contrast Selection Which display language do you prefer Display Language Selection Would you like the call duration to be shown automatically on the display when answering an outside call Display Switching Mode _ No Manual The display keeps showing all of the outside caller s information unless you change it to the call duration manually Yes Automatic The first line of the display will change to the call duration automatically when you answer an outside call No Allows your number to be displayed Would you like to turn on the display backlight of the KX T7633 KX T 7636 Display Backlight Selection Would you like to dial a preset number simply by going off hook Should you prevent your number being displayed on the called party s telephone Calling Line Identification Restriction CLIR Yes Prevent your number being displayed User Manual 189 3 1 Customising Your Phone Personal Programming
47. To avoid this try to speak alternately User Manual 81 1 4 During a Conversation 1 4 8 Using the Headset Headset Operation You can have a conversation using a headset In this case you must select Headset on in programming mode or set the Headset button on red in advance This feature is also Known as Handset Headset Selection To talk using the headset Q SP PHONE Press SP PHONE To use the handset during a conversation using the headset Off hook To talk in hands free mode during a conversation using the headset Headset Press red Headset e e The Headset button light shows the current status as follows x Off Headset mode off Ey Red on Headset mode on e This feature is not available for the KX T7665 82 User Manual 1 4 During a Conversation cS Customising Your Phone e 3 1 2 Settings on the Programming Mode Headset Operation Select the equipment to use e 3 1 3 Customising the Buttons Create or edit a Headset button User Manual 83 1 5 Using a PDN SDN Button 1 5 Using a PDN SDN Button 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension KX TDA100 KX TDA200 KX TDA600 only Primary Directory Number PDN buttons and Secondary Directory Number SDN buttons are useful when extension users will handle calls for other extensions For example a secretary or multiple secretaries can handle calls and check the call status of a boss
48. another PBX extension no Selection NDSS Monitor 3 1 1 Customising Your Phone Personal Programming Assigning an Extension PIN to Your 799 Extension Extension PIN Personal Identification Number To set 1 extension PIN same extension PIN To cancel O stored extension PIN 1 Manager only 2 Manager and preprogrammed extension user only 3 Supervisor only 4 Hotel operator only 5 The default floating extension numbers are 591 for SVM card 1 and 592 for SVM card 2 6 The default voice mail floating extension number is 500 7 The default of OGM floating extension numbers is 5xx xx two digit number of message 228 User Manual 4 2 Feature Number Table Feature While busy DND or call tone is heard Default 1 2 4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Notification Call Waiting To an Extension Refusing the Call DND Override Joining an Existing Call Executive Busy Override Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting Monitoring Another Extension Call Monitor Reserving a Busy Line Automatic Callback Busy Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS 1 2 6 Alternating the Calling Method Alternate Calling Ring Voice Feature While dialling or talking Fixed Number 3 5 1 4 5 Multiple Party Conversation Adding Other
49. call cannot be carried out correctly there may be a problem with the outside line that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the outside lines until it has been serviced by an authorised Panasonic Factory Service Centre e Never attempt to insert wires pins etc into the vents or holes of this unit e Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner e When using a Panasonic proprietary telephone PT use only the correct Panasonic handset e For users of PC Phone Free Licence Version shipped with KX T7601 USB Module All features of the PC Phone software are available for 90 days from the date of installation After this period expires the following buttons on the Operation Screen will become unavailable Recording TAM Voice Memo Text Memo Speed To continue using any of the corresponding features after the trial period please purchase KX TDA0350 PC Phone 5 licences User Manual 8 For users in the European Union only Information on Disposal for Users of Waste Electrical amp Electronic Equipment private households This symbol on the products and or accompanying documents means that used electrical and electronic products should not be mixed with general household waste For proper treatment recovery and recy
50. call has been transferred from This can be disregarded During a conversation y D Bo g Om gt HR gt G gt GE FFA Press Recall Enter 62 Dial phone number Talk On hook hookswitch You do not have to inform the destination extension about where the call has been transferred from This can be disregarded User Manual 59 1 4 During a Conversation e e To retrieve the held call press the TRANSFER button Recall nookswitch N l n e Even if you go on hook while transferring a call it is transferred e After the call is transferred the line becomes idle ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an ISDN Hold button 60 User Manual 1 4 During a Conversation 1 4 2 Holding a Call Holding Holding in a System Parking Zone Call Park Holding There are two types of hold The difference between them is that other people can retrieve your held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is To hold Call Hold During a conversation HOLD LOR LxJLsoLo9 eee 2 LC C Tone Press HOLD or press TRANSFER and then enter 50 During a conversation gt aam y ESE y FA C Tone Press Recall hookswitch Enter 50 On hook On hook User Manual 61 1 4 During a Conversation To retrieve a call Call Hold Retrieve PT SLT PS At the h
51. d 0 Cancel gt 6 Intercom Calls Off hook Enter 71 Enter 4 to 6 as Enter 1 to set Enter ICD Group you desire or 0 to cancel extension number For Cancel go on hook directly after entering ICD Group extension number extension no COR J d outside line p outside gt A A access no phone no Tone 5 max 32 digits On hook Enter destination extension number Enter Or enter outside line access number and then outside phone number The FWD DND button light shows the current status as follows Off Both features are not set Red on FWD mode Flashing red slowly DND mode e The Group FWD button light shows the current status as follows Off No set Red on FWD mode 90 User Manual 1 6 Before Leaving Your Desk e The system has two modes 1 FWD DND Cycle Switch Mode and 2 FWD DND Setting Mode Ask your manager what mode your system is in if you are not sure 1 When in FWD DND Cycle Switch Mode Pressing the FWD DND button fixed button while in idle status will cycle the setting as shown below gt FWD gt DND gt Off 7 2 When in FWD DND Setting Mode Pressing the FWD DND button fixed button while in idle status allows you to switch the FWD DND status and set the FWD destination refer to FWD DND Settings Using Fixed FWD DND Button Note A FWD DND button customised button is always in FWD DND Cycle Switch Mode the mode cannot be changed
52. digits L All Forward all calls To forward or refuse some or all of your incoming calls Call Forwarding FWD Do Not Disturb DND 5 1 C3 desired no E Busy Forwarded when your for outside calls max 32 digits extension is busy C4 desired no E No Answer Forwarded when 5 2 max 32 digits you do not answer for intercom calls E Busy No Answer Forwarded when you do not answer or when your extension is busy 5 desired no max 32 digits To set the timer for No Answer and Busy No Answer FWD N A Timer 0 120 seconds Default 15 seconds Yes Deny Should you prohibit other people from picking up your calls Call Pickup Deny Do you use the headset Headset Operation 1 3 Do you prohibit other people from joining your conversation Executive Busy Override Deny A eb eB Y Bige User Manual 3 1 Customising Your Phone Personal Programming nput Would you like to prohibit No Allow paging announcements 6 3 6 4 o Dvs O mo KX TDA100 KX TDA200 KX TDA600 1 BGM no 1 digit KX TDA30 ee extension PIN max 10 digits ENTER STORE same extension PIN Do you prefer to hear the key pad tone Key Pad Tone Set Do you want background music through your telephone speaker while on hook Background Music BGM 1 Yes On To set an extension PIN Would you like to set yo
53. extension Intercom Call PT SLT PS extension no gt 4 SDN Off hook Dial extension number or press DSS or SDN e The DSS button light shows the current status as follows Off The extension is idle Red on Your or another extension is using the line e You have to press the SDN button once or twice depending on the mode of the SDN button For details refer to 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension KX TDA100 KX TDA200 KX TDA600 only e To call using a directory refer to 1 13 2 Using the Directories e For quick operation E E If you are an operator or dial some extensions frequently DSS buttons are useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE button cS Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button User Manual 25 1 2 Making Calls To call an operator Operator Call You can call an extension or a group assigned as the operator PT SLT PS AMAR Off hook Enter 9 or 0 e e The operator call number default varies depending on country area 8 Calling an Outside Party You have to seize an outside line before dialling an outside phone number because exter
54. external sensor e g security alarm connected to the PBX To answer a sensor call PT SLT PS Off hook On hook o e f you do not answer a sensor call within a specified time period the sensor call will stop 144 User Manual 1 10 Using User supplied Equipment 1 10 4 If a Host PBX is Connected Accessing External Services External Feature Access EFA Accessing External Services External Feature Access EFA You can access special features e g Call Waiting offered by a host PBX or telephone company This feature is only effective for an outside call lt Example gt To hold the current call and then talk to the new party While hearing a tone While hearing a tone R FLASH RECALL desired service al desired oe gt pa im gt E gt FFA Press FLASH RECALL or EFA Enter desired Press Recall Enter 60 Enter desired Or press TRANSFER and service code hookswitch service code then enter 60 e In this case the FLASH RECALL button on a proprietary telephone must be set to External 5 Feature Access EFA mode through system programming IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an External Feature Access EFA button User Manual 145 1 10 Using User supplied Equipment 1 10 5 If a Voice Processing System is Connected 146 You or an outside party can access the Voice Processing System from a telephone Call Forwarding to Voice M
55. gt PT SLT PS While hearing a tone SD gt GGG gt Off hook Enter 42 Enter 1 J e You can also receive a paging announcement via a speaker with this operation E E User Manual 53 1 3 Receiving Calls 1 3 5 Using the ANSWER RELEASE Button With the ANSWER button you can answer all incoming calls The ANSWER and RELEASE buttons are convenient for operators using headsets TP With the RELEASE button you can disconnect the line during or after a conversation or complete transferring a call To answer Press ANSWER To transfer a call During a conversation DSS TRANSFER gt D desired Press TRANSFER Press DSS or dial desired phone number Seize outside line before dialling outside phone number To talk to a waiting caller While hearing a call waiting tone Press ANSWER 54 User Manual gt M RELEASE The called party answers Press RELEASE 1 3 Receiving Calls To transfer an outside call to an extension with a one touch operation During a conversation EA The called eee gt party answers gt Press DSS Press RELEASE The other party is placed on hold and the destination extension is called immediately To end a conversation During a conversation gt 4 RELEASE Press RELEASE cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Answer button or a Release button User Manual 55 1 3 Rec
56. making outside calls p Incoming outside calls from any outside line arrive at this button Used to access an idle outside line in a specified outside line group for making outside calls Incoming calls from outside lines in the assigned outside line group arrive at this button Group CO G CO 20 User Manual 1 1 Before Operating the Telephones Single CO S CO Used to access a specified outside line for making or receiving outside calls Used to access an extension with one touch ECE PANONE EGUO ee It is also possible to be changed to the other feature button One touch Dialling Used to access a desired party or system feature with one touch Incoming Call Distribution Used to access a specified incoming call distribution group for making or Group ICD Group receiving calls Used to leave a message waiting indication or call back the party who left the Message enh message waiting indication Used to have a Message button for another extension Call Forwarding FWD Do Not Disturb DND Both calls FWD DND Outside calls FWD DND Intercom calls Group FWD Both calls Group FWD Outside calls Used to forward all calls to a specified destination or refuse Used to forward outside calls to a specified destination or refuse Used to forward intercom calls to a specified destination or refuse Used to forward all the calls to your group to a specified destination Used to forward the outside calls to your g
57. o e To enter the programming mode when using a PS refer to Operating Instructions for PS 2 PROG To continue PROG PROGRAM PROGRAM Q gt oc gt programming gt gt O Q CO DSS PF input D PAUSE 5672 PAUSE STORE Press PROGRAM Press CO Follow Press ENTER Press PROGRAM or PAUSE DSS or PF programming input or STORE or PAUSE Programmable OLL Programming Input le Sowcoeco v v C rousa megowro aos Sraecosco v v OD omssemero gaos E Loop CO L CO Incoming Call Distribution 3 0 4 pane call distribution group Group ICD Group extension no delayed ringing time O 7 ea Message for Another Extension C4 CO Extension no Incoming call distribution group extension no Call Forwarding FWD Do Not Disturb DND Both calls User Manual 199 3 1 Customising Your Phone Personal Programming Programmable Button Programming Input co pss PF poco rene viv om Group FWD Both calls 4 4 4 Incoming call distribution group extension no Group FWD Outside calls C4 5 4 Incoming call distribution group extension no Group FWD Intercom calls C4 C6 Incoming call distribution group extension no jd e oe e fee mw e a mnaishia 9 A Lee e e B rle Bw am ee 5 3 Parking zone no 2 digits Call Automatic Park 0 Oe mae ef ee Call Log for ICD Group 4 V V 5 4 4 Incoming call distribution group extensio
58. or lamp will light when a voice message has been left Dial Tone 4 1 6 Before Leaving Your Desk To listen to voice messages while your display is locked PT SLT PS PIN Personal Identification Number SS gt D gt n gt Cn P pp C Tone amp D Tone Off hook Enter 47 Dial your Enter extension PIN extension number max 10 digits If the wrong extension PIN is entered you hear an alarm tone gt gt GAGIGS gt 3 Enter 38 Enter 3 o e When you press the Message button while on hook to play back voice messages Display Lock is temporarily deactivated To clear voice messages from the SVM Log While on hook z a gt gt MESSAGE TRANSFER AUTO DIAL STORE Press MESSAGE Press TRANSFER Press STORE until desired SVM Log appears User Manual 105 1 6 Before Leaving Your Desk Accessing Your Message Box from an Outside Telephone You can remotely access your message box and perform any operations of the SVM feature through an outside line as if you were at your own extension From Outside Telephone PIN Personal Identification Number The greetin X gt gt messages p gt 4007 gt gt played back Off hook Dial desired phone Enter 47 while hearing number of a destination the greeting message that has set the SVM feature J For available operations Pp extension PIN L IL390L389 p gt see Operation Reference extension no C Tone amp When Accessing Y
59. or multiple bosses The functions of PDN and SDN buttons are as follows PDN button This button can be used to make and receive all calls including both outside and intercom calls Having multiple PDN buttons allows multiple calls to be queued at the extension Extensions that have a PDN button are called PDN extensions SDN button The light of an SDN button displays the current call status of the registered extension similar to a DSS button In addition this button can be used to perform the following operations e call the PDN extension SDN Direct Dial e answer calls ringing at the PDN extension e hold calls and retrieve calls held by the PDN extension Call Hold and Call Hold Retrieve e transfer calls to the PDN extension Call Transfer Using SDN Button Extensions that have an SDN button are called SDN extensions o e The extension that is registered as the destination of an SDN button must have at least one PDN button e One extension can have up to 8 PDN buttons e An extension can have only one SDN button for each PDN extension e A PDN extension can only receive OHCA or Whisper OHCA from the corresponding SDN extension When a call is made from another extension a PDN extension will receive a call waiting tone e The button light of each PDN SDN button shows the current status as follows Light Pattern PDN Button Status SDN Button Status The PDN extension is idle The extension is on a call using the
60. product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning Do not use a telephone in the vicinity of a gas leak to report the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire as they may explode Dispose according to local regulations SAVE THESE INSTRUCTIONS User Manual 5 6 CE The KX TDA30E KX TDASONE KX TDA30GR and KX TDA30CE are designed to interwork with the e Analogue Public Switched Telephone Network PSTN of European countries e Pan European Integrated Services Digital Network ISDN using ISDN basic rate access The KX TDA100E KX TDA200E KX TDA100NE KX TDA200NE KX TDA100GR KX TDA200GR and KX TDA100CE KX TDA200CE are designed to interwork with the e Analogue Public Switched Telephone Network PSTN of European countries e Pan European Integrated Services Digital Network ISDN using ISDN basic rate access e Pan European Integrated Services Digital Network ISDN using ISDN primary rate access e ONP 2048 kbit s digital structured leased lines D2048S The KX TDA600E KX TDA600NE KX TDA600GR and KX TDA600CE are designed to interwork with the e Analogue Public Switched Telephone Network PSTN of European countries e Pan European Integrated Services Digital Netwo
61. remind you of a meeting appointment or as a wake up call The alarm can occur either once or daily every day until cancelled at a preset time When you go off hook to answer you will hear a special dial tone or prerecorded message To set PT SLT 12H gt D CD em 24 H Off hook Enter 760 Enter 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 SS gt gt CD gt gt gt 0 Once D ie ag 1 Daily Enter 0 for once On hook or 1 for daily gt gt 8 e Enter the time in the format assigned to your PBX 12 hour or 24 hour To cancel PT SLT S Em gt wo amp Off hook Enter 760 Enter 0 On hook 118 User Manual 1 8 Setting the Telephone According to Your Needs To stop or answer the ringback PT SLT INT INTERCOM Press INTERCOM or off hook To confirm TRANSFER Press TRANSFER several times N e You can also confirm the Timed Reminder by using the soft button e The alarm keeps ringing for preprogrammed seconds e If you receive an incoming call during ringback the ringing starts after the ringback stops e If you are having a conversation exceeding alarm ringing period the ringback will start after your conversation User Manual 119 1 8 Setting the Telephone According to Your Needs 1 8 2 Refusing Incoming Calls Do Not Disturb DND Do Not Disturb DND
62. stop the PBX from monitoring it Any NDSS buttons set to monitor that extension will also stop monitoring NDSS buttons can be customised on any extension connected to your PBX An NDSS button T another PBX gt SS gt GaGaGaGa gt NDSS Off hook Enter 784 Dial another PBX extension number and then enter or press NDSS e To restart monitoring of an extension after performing this operation go off hook press the corresponding NDSS button and go on hook EE cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Network Direct Station Selection NDSS button User Manual 183 2 1 Control Features 184 User Manual Section 3 Customising Your Phone amp System This chapter shows you how to customise your individual telephone or PBX according to your needs Find the desired setting and program as necessary User Manual 185 3 1 Customising Your Phone Personal Programming 3 1 Customising Your Phone Personal Programming 3 1 1 Customising Your Phone Personal Programming You can customise your telephone features For example you can change the initial settings or button features according to your needs Assigning an Extension PIN to Your Extension Extension PIN Personal Identification Number e If you change your desk and extension refer to 1 12 1 Using the Same Settings as Your Previous Extension Walking Extension E E Assigning an E
63. the FLASH RECALL button It will re access the outside line and provide external dial tone Pressing the Terminate button will provide intercom dial tone You can dial the new phone number without going on off hook Hands free Operation You can make an outside call and have a conversation in hands free mode using the SP PHONE button cS Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Loop CO L CO button a Group CO G CO button a Single CO S CO button a Terminate button or a Call Charge Reference button Making a Call to a Private Network TIE Line Access You can access extensions connected to other PBXs in a private network To call PT SLT PS extension no SY gt Off hook Dial extension number or enter 7 and then dial private phone number User Manual 27 1 2 Making Calls D gt w gt l Off hook Press NDSS Talk e e To start monitoring another PBX extension after customising an NDSS button go off hook press the NDSS button and go on hook The NDSS button light will show the current status as follows Off The extension is idle Red on The extension is busy cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Network Direct Station Selection NDSS button Using an Account Code Account C
64. the PBX Service Some extensions may be restricted from performing this feature During a conversation vitae 2 E D crtone eme P phoneno J gt hee gt F Press TRANSFER Seize outside line Dial outside phone Talk On hook number The call is transferred During a conversation J aT outside chine Come gt piee J gt Gg gt Seize outside line Dial outside phone Talk On hook Press Recall hookswitch number The call is transferred 58 User Manual 1 4 During a Conversation e Time limit x Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period e To return to the held call before the destination answers press the TRANSFER button corresponding CO ICD Group or INTERCOM button or the hookswitch cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Transferring a Call Using the ISDN Service Call Transfer CT by ISDN During a conversation lt gt gt CS gt amp Press ISDN Hold Dial phone number Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded During a conversation nicer D EGT Em ofe eso gt gt a gt amp Press TRANSFER Enter 62 Dial phone number Talk On hook You do not have to inform the destination extension about where the
65. to Your N dS ccccseseesesseeeeseeeeseeeeeneeeeneeeonnes 118 1 8 1 Setting the Alarm Timed Reminder cccccccccceeceseeeeeeeeceeeeceeeseeeseeeeseeesseeeseeeeseeeas 118 1 8 2 Refusing Incoming Calls Do Not Disturb DND cc eccccseeeeseeeeeeeeeeseeeeeseeeeeneeeeees 120 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA 123 1 8 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP ccceccseeeeeeeeeeseeeeeeteees 124 10 User Manual 1 8 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR cc cecccecesseeseeeeeeeseeeeeeeseeeseeeseeeeeeseeeseeeseeess 125 1 8 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR ccccccccseeceeeceeeeseeeseeeeeeeceeeeeeeseeeseeeseeteeseeeseeesaeegs 126 1 8 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 127 1 8 8 Turning on the Background MUSIC BGM ccccececcseeecceeeeeeeeeseeeeeaeeeesaeeesaaeeesaeeesaaes 128 1 8 9 Protecting Your Line against Notification Tones Data Line Security cccccceeeee es 129 1 8 10 Checking the Time Service Status ccccccccccsseecceeeeeeceeeeeceeeeeceeaeees
66. 190 Programming Selection amp Parameter Input Which number should be Caller ID assigned to your displayed on the called and Co extension 1 C4 calling party s telephone Caller ID assigned on the outside line being used Calling Connected Line Identification Presentation CLIP COLP Which do you prefer to seize CO button no when you go off hook to make 01 36 2 ao i l or L a conco Group button Preferred Line Assignment Outgoing L3 or Intercom On a PDN INT extension an idle PDN button is i Q selected when going off hook _ The longest ringing line when multiple calls arrive Which line do you prefer to answer when you go off hook Preferred Line Assignment Incoming CO button no 01 36 2 l or lA CO ICD Group button a J ringing Tone ca E Directly The party s voice is heard without ringing How do you prefer to receive an intercom call Alternate Receiving Ring ween Voice _ Ring only Prohibiting the caller switching to the voice mode User Manual 3 1 Customising Your Phone Personal Programming Programming Selection amp Parameter Input No The telephone will not ring Should the single line telephone in parallel ring 2 2 Parallelled Telephone 1 3 Yes tThe telephone will ring without going off hook No Disable 2 3 regardless of the AUTO ANS button status Forced Answerback S
67. 9 82 192 21 199 User Manual 247 Index Incoming Call Distribution Group Monitor 137 226 Incoming Call Distribution Group Extension Status 138 Incoming Call Distribution Group Forwarding Calls 140 Incoming Call Distribution Group Leaving 134 Incoming Call Distribution Group Monitoring and Controlling 137 Incoming Call Distribution Group Waiting Call Status 137 Incoming Call Log 160 Indication Tones 232 INTERCOM Button 18 Intercom Call 25 ISDN Service Access 43 ISDN Service Button 22 201 ISDN Hold Button 22 201 J Jog Dial 15 20 Joining an Existing Call Executive Busy Override 40 K Key Pad Tone Set 193 L Language Display 189 Last Number Redial 34 219 L CO gt Loop CO 20 LCS Mode Set After Answering 191 LCS gt Live Call Screening 148 Leaving a Message Waiting Indication Calling Back the Caller Who Left an In dication Message Waiting 38 Leaving Three party Conference 76 Live Call Screening LCS 148 Live Call Screening Button 22 201 Live Call Screening Mode Set 191 Locking Your Telephone 110 Log in Log out 134 226 Log in Log out Button 21 200 Log in Log out for all groups Button Log in Log out of a specified group Button Loop CO L CO Button 20 199 Malicious Call Identification MCID Manager Operation 174 Manager Password 204 Manager Programming Information Manual Call Waiting 191 Manual Queue Redirection 140 Message Box Accessing from Outside 106 Message Box Acc
68. A 3 Whisper OHCA O No tone 1 Tone 4 2 Feature Number Table Feature While dial tone is heard pour Additional digits buttons 1 8 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP Public Your extension 1 8 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR To show 0 To prevent 1 8 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR To show J J To prevent 1 J 0 1 8 7 Preventing Other People from Joining 733 Your Conversation Executive Busy Override Deny To prevent To allow 1 8 8 Turning on the Background Music X751 BGM To set KX TDA100 KX TDA200 KX TDA600 BGM no 1 digit KX TDA3O 1 To cancel 0 1 8 9 Protecting Your Line against 730 Notification Tones Data Line Security Toset 1 To cancel 0 1 8 11 Setting the Parallelled Telephone to 39 Ring Parallelled Telephone Ring 1 NoRing 0 User Manual 225 4 2 Feature Number Table Feature While dial tone is heard wen Additional digits buttons 1 8 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode To set 1 paired wired extension no Tocancel 1 8 13 Clearing
69. FER 2 4 TRANSFER 4 C cton d hu A i Ci extension no Press TRANSFER Press DSS or dial the other Talk to the Press TRANSFER Talk to the party s extension number other party original party The other party will be on hold During a conversation Ls i gt G4 r ia Gs TEAN C Tone E Press Recall Dial the other party s Talk to the Press Recall Talk to the hookswitch extension number other party hookswitch original party The other party will be on hold User Manual 65 1 4 During a Conversation To leave the conversation and then let the two parties talk During a conversation CL DSS TRANSFER OR extension no Press TRANSFER Press DSS or dial the other party s extension number During a conversation C Tone E Press Recall hookswitch Dial the other party s extension number 66 User Manual 2 O eson gt gt 4 Talk to the other party Gt Talk to the other party me E es Press TRANSFER On hook Press Recall On hook hookswitch 1 4 During a Conversation 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call has been received or another extension is letting you know a call is waiting
70. Features Set at Your 790 Extension Extension Feature Clear 1 9 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up Log in 1 ICD Group extension no Log out 0 ICD Group extension no x To enter leave Not Ready mode 1 Not Ready 0 Ready 3 1 9 2 Monitoring and Controlling the Call ICD Group extension no Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor 1 10 1 If a Doorphone Door Opener is Connected Doorphone Call doorphone no 2 digits Opening a Door Door Open doorphone no 2 digits 1 10 2 If an External Relay is Connected relay no 2 digits 1 10 4 If a Host PBX is Connected Accessing External Services External 60 service code Feature Access EFA 226 User Manual 4 2 Feature Number Table Feature While dial tone is heard pour Additional digits buttons 1 10 5 If a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail Integration Both Calls Outside Calls Intercom Calls 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features 4 Setting a Timed Reminder to a Room Extension Remote Wake up Call Toset To cancel Tocontirm 1 11 2 Recording Information Using Preprogrammed Messages Printing Message 1 12 1 Using the Same Settings as Your Previous Extension Walking Extension 2 1 1 Extension Control 1 To loc
71. S MUTE or VOICE CALL MUTE button light shows the current status as Ra follows Off Normal Flashing red Mute e f mute is used during OHCA it will become Handset Mute 80 User Manual 1 4 During a Conversation 1 4 7 Letting Other People Listen to the Conversation Off hook Monitor You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset XP To set cancel During a conversation using the handset gt SP PHONE Press SP PHONE 8 e The SP PHONE button light shows the current status as follows Off The voice is heard through the handset Ey On The voice is heard through the speaker and the handset e This feature is only available with certain proprietary telephones and requires system programming e Hands free operation You can have a conversation in hands free mode using the SP PHONE button You can perform other tasks simultaneously e Helpful hints for hands free operation If it is difficult to hear the other party s voice Increase the volume using the Navigator Key Jog Dial or Volume Key Ifthe other party has difficulty hearing you Decrease the volume Ifthe other party reports that your voice echoes Use the telephone in a room that has curtains carpeting or both If parts of the conversation cannot be heard If you and the other party speak at the same time parts of your conversation may be lost
72. The extension is on a call using an PDN button SDN button Flashing green A call is on hold at the PDN A call answered with the SDN slowly extension Regular Hold button is on hold Regular Hold Flashing green A call is on hold temporarily oron A call answered with the SDN moderately Exclusive Call Hold button is on hold temporarily or on Exclusive Call Hold 84 User Manual Light Pattern Flashing green rapidly Flashing red slowly Flashing red rapidly SDN Direct Dial 1 5 Using a PDN SDN Button PDN Button Status SDN Button Status The PDN extension is receiving an incoming call A corresponding SDN extension is using the line A corresponding SDN extension is holding a call The PDN extension is receiving an incoming call to an incoming call distribution ICD group An SDN extension is receiving a Hold Recall or callback ringing from a call answered with the SDN button The corresponding PDN extension or another corresponding SDN extension is using the line Another corresponding SDN extension or the PDN extension itself is holding a call The corresponding PDN extension is receiving an incoming call Using an SDN button you can easily call the corresponding PDN extension SDN buttons are in one of two modes depending on system programming and the operation procedure differs as follows Enhanced DSS Key Mode SDN Off hook SDN SDN Off hook SDN Press
73. User Manual 1 1 Before Operating the Telephones If you use a single line telephone which does not have the X or keys a 2D a itis not possible to access features that have x or in their feature numbers Co gt Tone You will hear various tones during or after an operation for confirmation Refer to 4 3 1 What is This Tone Appendix Display In this manual you will see the display This refers to the display of a Panasonic proprietary telephone If your telephone is not a Panasonic display proprietary telephone the message will not be displayed If you use a Panasonic display proprietary telephone the display helps you confirm the settings Some proprietary telephones also give you easy access to features A message is displayed depending on the feature By pressing the corresponding button on the side or at the bottom of the display or pressing the Navigator Key you can access the desired feature Furthermore depending on the display proprietary telephone you can operate features or make calls using the display message Refer to 1 13 Using a Display Proprietary Telephone Notice In this manual the display messages are described in English Your Extension Number If you use a Panasonic display proprietary telephone you can check your own extension number on the display Press the TRANSFER button or Soft S1 button while on hook Using a Navigator Key Jog Dial Volume Key The Na
74. User Manual 1 13 Using a Display Proprietary Telephone Table 2 Option mode for CE model 1 2 3 4 J 5 6 C9 Lo User Manual 169 1 13 Using a Display Proprietary Telephone Table 2 Option mode for GR model Buttons EB 2 3 4 L5 L6 Lo LO ED 170 User Manual 1 13 Using a Display Proprietary Telephone Table 2 Option mode for RU model ok GO E x H zZz Ss om wo Buttons 1 A 2 T C3 XK 4 K C5 H C6 P y Ul m Lo C D User Manual 171 1 13 Using a Display Proprietary Telephone 1 13 3 Accessing System Features System Feature Access You can access a feature with the Feature Access menu To access Feature Access menu and select the feature While on hook b gt b gt Press Right Press ENTER Press Up or Down four times until the feature appears v e ee eee Automatic Callback Busy Cancel 1 2 4 When the Dialled Line is Busy or There is No Answer Group Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Directed Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup External Background Music 2 1 4 Turning on the External Background Music BGM 172 User Manual Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX User Manual 173 2 1 Control Features 2 1 Control Fea
75. a hotel type environment this feature can be used to record room information from a room extension For a list of preprogrammed messages consult your dealer To record PT SLT Q gt ED gt e gt Coane gt GQ FS ae C Tone Off hook Enter 761 Enter message Enter parameter Enter On hook number 1 8 if required o e Depending on the content of the selected message you may be required to enter a numeric AE parameter such as a price or time Enter the correct number of characters as required for the message For information about required parameters consult your dealer lt Example gt If Snack has been programmed as message number 1 for recording charges for room snacks consumed hotel employees would enter data as in the example below using the room extension x 761 1 0300 T a message no parameter Snack charge e When a preprogrammed message is selected detailed information is recorded automatically as shown below 02 02 00 10 45AM 1234 Snack 03 00 e Any charges recorded here are not related to charges that the hotel operator records when checking out a room 158 User Manual 1 12 After Moving to a New Location in the Office 1 12 After Moving to a New Location in the Office 1 12 1 Using the Same Settings as Your Previous Extension Walking Extension You can use the same features assigned on your previous extension even if you move to another extension in the offi
76. age directly in the message box of L 6 another extension Enter desired extension number To play back your greeting message and record a voice L message in your own message box C9 To end the call In addition to the caller information that is recorded in the Call Log the following SVM Log information is recorded with voice messages left by callers e Callers Name e Caller s Telephone Number e Time recording started e Voice Message Status New is displayed for voice messages that have not previously been listened to Old is displayed for voice messages that have previously been listened to Please note that the information shown on the display may vary depending on the information that was received and the type of telephone used Only users of a 6 line display PT can view all of the above information You can lock the SVM Log display by using an extension PIN Personal Identification Number to prevent other users from viewing the information and from playing back your voice messages Display Lock Refer to 3 1 2 Settings on the Programming Mode If your telephone has a Message for Another Extension button you can access the message box of another extension and listen to voice messages for that extension If a new voice message has been left in your message box you will hear dial tone 4 after going off hook In addition if your telephone has a Message button or Message Ringer Lamp the corresponding button
77. ail Voice Mail Integration If your PBX has a Panasonic Voice Processing System connected e g KX TVP KX TVS series using digital integration the following features are also available Screening Calls Live Call Screening LCS Recording a Conversation Call Forwarding to Voice Mail Voice Mail Integration To forward your calls to your mailbox To transfer a call to a mailbox To listen to messages If you cannot answer calls you can forward them to your mailbox You can select the type of incoming calls Intercom Calls Outside Calls Both Calls that are forwarded If your telephone has a Message button the Message light turns on when a message is left in your mailbox You will hear an indication tone when going off hook regardless of whether or not your telephone has a Message button You can also create a Voice Mail Transfer button on your phone to transfer received outside calls to a mailbox of another extension so that calling parties can leave messages Voice Mail Transfer The duration for recording depends on the voice processing system To forward your calls to your mailbox PT SLT PS C0 Both Calls Cancel All Calls D RNN gt EA gt D osecas gt aan No Answer C25 Intercom Calls Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire Enter required number For Cancel go on hook directly after entering O voice mail floatin J ams D gt gt T Enter voice mail fl
78. alls Button 21 199 Call Hold 61 221 Call Hold Retrieve 62 221 Call Hold Retrieve PDN SDN Button 86 Call Log Button 21 200 Call Log for ICD Group Button Call Monitor 42 229 Call Park 63 221 Call Park Automatic Park Zone Button 20 199 21 200 95 223 21 200 21 200 246 User Manual Call Park Button 21 200 Call Park Retrieve 64 Call Pickup 52 Call Pickup Deny Call Splitting 65 Call Transfer 57 221 Call Transfer CT by ISDN Call Waiting 37 Call Waiting Tone 123 Call Waiting Tone Type Selection 191 Call Waiting Answering 67 222 Call Waiting Automatic 191 Call Waiting From PBX 67 222 Call Waiting From Telephone Company Call Waiting Manual 191 Call Waiting Receiving 123 224 Call Waiting Sending 37 Call To PDN Extension 85 Callback Setting 35 Callback Setting ISDN Line 36 Calling Line Identification Presentation CLIP Calling Line Identification Restriction CLIR Calling Line Identification Restriction CLIR Button Calling Account Code 28 Calling Adding Another Party 77 Calling Automatically 32 Calling Directory 164 Calling Extension in DND Mode 42 Calling From Other Extension 45 Calling From Outside Directly 46 220 Calling Incoming Call Log 160 Calling JoiningaCall 40 Calling Last Dialled Number 34 Calling One touch Button 30 Calling Operator 26 Calling Other Extension 25 Calling Outgoing Call Log 162 Calling Outside Party 26
79. amming Changing Call Charges and Extension Control PROG PROG C To continue oo manager cD gt EDER d programming gt one gt PAUSE input C O Press PROGRAM Enter1 Enter manager Follow Press Press PROGRAM or PAUSE password programming HOLD or PAUSE input a Changing the manager password Co LO Password max 10 digits Viewing extension call charges 0 C41 z Ed nsionno SEN cin lona Sen CO CD s Extension no Setting the budget for extension call charges Lo 2 4 Extension no Charge Viewing call charges for each verification z Lo 3 4 Verification code Clearing call charges for each verification code Co 13 4 Verification code Setting the budget for each verification code Lo L4 Verification code Charge Viewing call charges for each outside line 0 6 Outside line no 3 digits Assigning a charge rate for each outside line Co 6 Outside line group no 2 digits Charge group rate Q Clearing all charges Printing the total call charge Locking unlocking other extensions C9 LO 4 Extension no 1 to lock Co to Remote Extension Dial Lock AN unlock Clearing the PIN and PIN lock for 7 z extensions 9 C1 4 Extension no User Manual 205 3 2 Manager Programming Clearing the PIN and PIN lock for verification codes Setting the verification code PIN
80. arm tone outside phone number 110 User Manual 1 6 Before Leaving Your Desk o e After you make an outside call Extension Dial Lock is automatically activated again 2 User Manual 111 1 7 Making Answering an Announcement 1 7 Making Answering an Announcement 1 7 1 Paging Group Paging Paging and then Transferring a Call Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously To page PT SLT PS J DX BD ofre ice gt ED gt Gag Off hook Enter 33 Dial paging group Announce Talk number 2 digits N e fthe group which you paged is already being used for paging you hear a busy tone Paging and then Transferring a Call PT SLT PS During a conversation paging group J gt EE gt 2 h gt Enter 33 Dial paging group Announce Press TRANSFER or number 2 digits Recall hookswitch T TRANSFER The other party is placed on hold gt CD gt hk gt we Talk On hook The held party and the paged extension are connected and start a conversation 112 User Manual 1 7 Making Answering an Announcement o e After you go on hook the caller can talk to the person who answers the page 2 User Manual 113 1 7 Making Answering an Announcement 1 7 2 Answering Denying a Paging Announcement To answer D gt Cla G35 Sa 4 Off hook Enter
81. cancel Enter 70 Off hook 38 User Manual L extension no C Tone y Enter desired On hook extension number 1 2 Making Calls For a called extension To check the left message and call back While on hook 5 gt X Press MESSAGE Off hook until the desired extension appears To call back PT SLT PS aa gt Off hook Press MESSAGE or enter 70 and then 2 To clear message waiting indications left on your extension PT SLT PS T a D BW gt gt e S Off hook Enter 70 Enter 0 Dial your On hook extension number User Manual 39 1 2 Making Calls o e The Message button light or Message Ringer Lamp shows the current status as follows Off No message Red on You have a message e The display shows the messages starting with the most recent call e Ata called extension the MESSAGE button allows you to clear message waiting indications if you do not want to call the callers back To clear press the MESSAGE button and then press the soft button e On your PT you can establish one or more Message for Another Extension buttons These buttons can accept the message waiting notification of other extensions or various incoming call distribution groups In other words you can monitor the message waiting notifications of other telephones e A single line telephone extension user will receive a special dial tone as message waiting notification when going off hook
82. ce You can retain your settings such as extension number or One touch Dialling memory on the new extension This feature is also Known as Walking Station To set PT S LT PIN Personal Identification Number D gt Eaa gt peius pp Ent i Off hook Enter 727 aa ee Lain Con O D Tone Enter extension PIN max 10 digits On hook Your previous extension will receive the old settings of your new extension e This feature is available for movement between SLT and SLT PT and PT or SLT and PT e For more information refer to 3 1 1 Customising Your Phone Personal Programming User Manual 159 1 13 Using a Display Proprietary Telephone 1 13 Using a Display Proprietary Telephone 1 13 1 Using the Call Log This is available for display proprietary telephones and portable stations Calling with the Incoming Call Log Calling with the Outgoing Call Log Calling with the Incoming Call Log When you receive an outside call or an external sensor call call information is recorded automatically in the incoming call log A preprogrammed number of calls can be logged per extension When the call log is full and other call arrives the oldest call is deleted You can modify the logged telephone number When the Call Log button light turns on there is a call which you did not answer The following information is logged e Caller s Name e Date Time call received e Answered or Not Answered C
83. ce gt When Accessing Your C Tone amp Message Box D Tone Enter 38 gt gt Enter extension PIN for that extension max 10 digits If the wrong extension PIN is entered you hear an alarm tone User Manual 107 1 6 Before Leaving Your Desk 1 6 3 Showing a Message on the Caller s Telephone Display Absent Message You can show the reason you do not answer if the caller uses a Panasonic display proprietary telephone There are eight preprogrammed messages and one for your personal message 16 characters The selected message is shown on the display of your telephone t Extension number t Hour Minute Out until Month Day 7 fT A message assigned for each extension Personal Absent Message To set PT SLT PS Civiu Return Soon 2 Gone Home RNN gt LALALALA gt C3 Jat Ext Extension no gt p gt 4 J Back at Hour Minute 5 out until Month Day Off hook Enter 750 C6 in a Meeting gt gt 0 3 age Enter required number Enter On hook To cancel PT SLT PS SD gt GaGa gt YY S amp S C Tone Off hook Enter 750 Enter 0 On hook 108 User Manual 1 6 Before Leaving Your Desk Enter the desired value in the positions You must enter the correct number of characters as represented by the using O to 9 or x The preprogrammed messages can be changed through system programming To create your per
84. cling please take these products to designated collection points where they will be accepted on a free of charge basis Alternatively in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling Please contact your local authority for further details of your nearest designated collection point Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal For users in New Zealand only This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor do
85. conversation with the other parties ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Conference button 74 User Manual 1 4 During a Conversation Leaving a Conference Unattended Conference The person who originated a conference can leave the conference and allow the other parties to continue the conversation XP To leave a conference During 3 to 7 party conference Press CONF On hook To return while others are talking INT oc a a INTERCOM D ICD Group D D Press flashing green CO ICD Group PDN SDN or INTERCOM To complete a conversation During a conversation y On hook e e Time limit I Both parties will hear an alarm tone before a specified timeout The originating extension user will hear an alarm tone before timeout The call is disconnected when the timer runs out unless the originating extension returns to the conference cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Conference button User Manual 75 1 4 During a Conversation Leaving a Conference Leaving Three party Conference The person who originated a conference with two other parties can leave the conference and allow the other parties to continue the conversation To leave a conference involving at least one other extension PT SLT PS During a three party conference y On hook To leave a conference involving two outside
86. cord button light Two way Transfer button light or One touch Two way 5 Transfer button light shows the current status as follows Off Not recording On Recording the conversation 150 User Manual 1 10 Using User supplied Equipment e Note When you record your Two way telephone conversations you should inform the other party an that the conversation is being recorded cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Two way Record button a Two way Transfer button and a One touch Two way Transfer button User Manual 151 1 11 Administrative Features 1 11 Administrative Features 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features In a hotel type environment an extension assigned as a hotel operator can be used to view and set the check in check out status of each guest room extension When the hotel operator presses a flexible button assigned as Check in or Check out on his extension the extension will switch to Room Status Control mode and the light of the DSS button for each room extension will show the current room status This allows the hotel operator to manage guests and rooms with just a telephone In addition the hotel operator can set automatic wake up calls for guest rooms Check in Check out Setting a Timed Reminder to a Room Extension Remote Wake up Call e e The hotel operator must be using a 6 line display PT to use the Ch
87. corresponding Press corresponding gt 4 Talk J SDN D Tone Pee Press the SDN again gt 4 Talk When performing SDN Direct Dial to call the corresponding PDN extension the SDN button light shows the current status of the destination extension as follows Green on You are using the line Red on The line is being used The PDN extension or another SDN extension when multiple extensions have SDN buttons to a same PDN extension is using the line e Even if a PDN extension has set Do Not Disturb DND you can call the extension as normal by pressing the SDN button User Manual 85 1 5 Using a PDN SDN Button hearing a dial tone instead of pressing the SDN button again Depending on system programming your call will be made using either your normal calling privileges Class of Service or those of the corresponding PDN extension SDN Walking COS T e When an SDN button is in Standard SDN Key Mode you can dial a telephone number while EE Call Hold and Call Hold Retrieve You can put calls answered with a PDN or SDN button on hold normally 1 4 2 Holding a Call You can also retrieve a call held at your extension another extension with a simple operation regardless of the call type Call Hold Retrieve To retrieve a call at the holding extension RNN gt z b gt 4 Off hook Press flashing green PDN or SDN To retrieve a call from another extension only Regular Hold gt
88. cutive Busy Override Deny PT SLT PS 1 Prevent D gt Eaa gt 0 Allow Off hook Enter 733 Enter 1 to prevent On hook or 0 to allow User Manual 127 1 8 Setting the Telephone According to Your Needs 1 8 8 Turning on the Background Music BGM external music source such as a radio must be connected If your extension becomes busy off hook making or receiving a call etc the music stops temporarily When you go back on hook the music starts again You can listen to the background music through your telephone speaker while on hook An TP To select and set cancel lt For users of KX TDA100 KX TDA200 KX TDA600 gt CD o gt Baa gt a 1 s amp Cancel C Tone Off hook Enter 751 Enter BGM number On hook 1 digit or 0 to cancel lt For users of KX TDA30 gt S gt maa Ss 2 2 C T 0 Cancel ee Off hook Enter 751 Enter 1 to set or 0 to cancel 128 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 9 Protecting Your Line against Notification Tones Data Line Security You can protect the line against audible notification tones such as a call waiting tone during a conversation Set this feature if your extension has a data communication device such as a computer or fax machine connected to ensure secure data transmission To set cancel PT SLT PS 1 se LOR Lo Cancel Off hook Enter 730 Enter 1 to set On hook or 0 to cancel
89. de call you can present your preprogrammed telephone number to the called party COLP When receiving an outside call you can present your preprogrammed telephone number to the calling party You can select the telephone number sent either the number of the line used or the number assigned to your extension If you select Public the calling called party sees the number of the line used Subscriber s number If you select Your extension they see the telephone number assigned on your extension To show either the number assigned to the outside line or your extension PT SLT PS 1 Public D maa gt o y 2 Your extension C Tone y Off hook Enter 7 2 Enter 1 for public or 2 On hook for your extension e Availability of this feature depends on the ISDN service of your telephone company e f you use the ICD Group button to make a call to the other party the telephone number J assigned to the ICD Group will be used EE 124 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR When receiving an outside call you can select whether the caller can see your telephone number or not To show prevent a WAS Sh oP 1 Prevent Off hook Enter 7 0 Enter 0 to show On hook or 1 to prevent SS gt waama gt e You can change the mode by press
90. de line before dialling outside phone number e Callers from preprogrammed outside numbers can access the PBX through DISA without a 5 password extension PIN verification code PIN DISA Automatic Walking COS To retry From Outside Telephone To dial a different number during a conversation with an outside party or while hearing the ringback reorder or busy tone g DISA message Enter Dial phone number Dial a line access number as the first digit when calling an outside party User Manual 47 1 2 Making Calls 48 User Manual WARNING There is a risk that fraudulent telephone calls will be made using the Outside to Outside Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping your passwords verification code PIN extension PIN secret c Selecting complex random PINs that cannot be easily guessed d Changing PINs regularly Time limit Both parties will hear an alarm tone fifteen seconds before the specified time limit To extend press any dial button except x If Built in Automated Attendant service is set you can access the desired extension simply by pressing a single digit 0 9 from the options given the prerecorded message 1 2 Making Calls 1 2 9 Setting Your Telephone from Another Exten
91. e Prior to connection of this product please verify that the intended operating environment is supported Satisfactory performance cannot be guaranteed for the following interoperability and compatibility with all devices and systems connected to this product proper operation and compatibility with services provided by telecommunications companies over connected networks NOTES e This manual provides basic information on how you can access commonly used PBX functions with proprietary telephones PTs single line telephones SLTs portable stations PSs and DSS Consoles For detailed information about each feature or setting consult your dealer e In this manual several kinds of PTs appear as follows IP Proprietary Telephone IP PT Digital Proprietary Telephone DPT Analogue Proprietary Telephone APT Proprietary Telephone with a Display Display PT PT is used as a generic term to represent all of these PTs If a PBX feature only supports specific PTs such as IP PTs the available telephone types are clearly indicated e P PTs may become busy and you may not be able to make or receive calls depending on the network status e The contents of this manual apply to PBXs with a certain software version as indicated on the cover of this manual To confirm the software version of your PBX consult your dealer e Product specifications are subject to change without notice User Manual Important
92. e you may be able to talk to the other party using the speaker and the microphone Off hook Call Announcement OHCA or you FB can send a call announcement through the handset Whisper OHCA if they are having another conversation using the handset Refer to 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA e Depending on system programming and the called extension s setting a call waiting tone may be sent automatically without performing the operation above For details refer to Automatic Call Waiting in Section 3 1 2 Settings on the Programming Mode User Manual 37 1 2 Making Calls Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting Fora caller When the called extension is busy or does not answer your call you can leave a notification so that the called party may call you back For a called extension As a message receiver the Message button light or Message Ringer Lamp lets you know that a call has been received If you receive notification you can call the caller back by a simple operation For a caller To leave a message waiting indication PT SLT PS When the called extension is busy or does not answer pa MESSAGE Cag Press MESSAGE or enter 4 J ye aS On hook To leave cancel a message waiting indication PT SLT PS 1 Leave gt Gaaa gt Cancel Enter 1 to leave or 0 to
93. e Talk to the Press CONF Talk with multiple number new party parties Seize outside line before dialling outside phone number User Manual 77 1 4 During a Conversation During a conversation ae 2 MEE C Tone Press TRANSFER Enter 62 3 C Tone gt gt Git Enter 3 During a conversation sn FFA C Tone Press Recall Enter 62 hookswitch gt gt 3 ne 4 Talk with multiple parties Enter 3 78 User Manual desired TER aa gt GE gt S Talk to the new party Dial desired phone number Seize outside line before dialling outside phone number Talk with multiple parties desired awaa gt gt Ce gt Talk to the new party Dial desired phone number Seize outside line before dialling outside phone number gt gt Press TRANSFER Press Recall hookswitch 1 4 During a Conversation To complete a conversation PT SLT PS During a conversation y On hook IF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an ISDN Hold button User Manual 79 1 4 During a Conversation 1 4 6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset XP To set cancel During a conversation G a AUTO ANS MUTE CD d a VOICE CALL MUTE Press MUTE e e The AUTO AN
94. e Transferred outside calls are also forwarded to the destination assigned for outside calls e When intercom calls are set to be handled differently from outside calls forwarding type forward destination we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls and or Group FWD Outside calls and Group FWD Intercom calls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button and the Group FWD Both calls button will indicate the setting for either outside calls or intercom calls but not both Note The FWD icon on PS display reflects the setting for outside calls only b pressing the FWD DND Both calls button including FWD DND button fixed button or the Group FWD Both calls button will not change the FWD or DND mode for intercom calls and outside calls separately cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit FWD DND Both calls Outside calls Intercom calls buttons or Group FWD Both calls Outside calls Intercom calls buttons User Manual 91 1 6 Before Leaving Your Desk FWD DND Settings Using Fixed FWD DND Button Using a proprietary telephone PT you can easily switch the FWD DND status and set the forward destination for outside intercom calls with the FWD DND button fixed button It is also possible to set outside telephone numbers e g your cellular phone as forward desti
95. e of the operations when going off hook was changed by personal work when using a proprietary setting gt 3 1 2 Settings on the Programming telephone Mode gt n the manual going off hook means an Intercom line is seized If the setting has been changed press the INTERCOM or PDN button after going off hook and follow the instructions The parallelled single line telephones do No ring may be selected not ring Change the setting to ring gt 1 8 11 Setting the Parallelled Telephone to Ring Parallelled Telephone The telephone does not work using the e The extension line has been changed The previous personal settings or with other settings telephone s settings have not been cleared One touch dialling forwarding m Clear the settings and then programme your destination etc g prog y desired settings again t 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear 3 1 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons 216 User Manual 4 1 Troubleshooting My proprietary telephone does not have a feature button A reorder tone is audible or Restricted is displayed cannot make an outside call using the One touch Dialling button or speed dialling I cannot remember the feature numbers While talking to an outside party the line is disconnected Redialling does not function The personal computer and fax machine communication fai
96. ececeeceeeeeeeeeenaeaeeeees 239 4 4 8 KX TDASO PSMPR Software File Version 2 2XXX 02 ecececcececeececeeeececeeececeeceeeeneseeenaeaeeeeas 240 4 4 9 KX TDASO PSMPR Software File Version 3 0XXX cccccccceseeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneenees 241 4 4 10 KX TDA30 PSMPR Software File Version 4 0XXX 0 0 cceeeececeececeeeececeeeeceeeeeeeeeeeeeeeeaeaeeeees 242 ale E tt eae ee ae ae eee eee 245 User Manual Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 13 1 1 Before Operating the Telephones 1 1 Before Operating the Telephones 1 1 1 Before Operating the Telephones 14 What Kind of Telephone Can Be Used You can use a single line telephone SLT such as a rotary pulse telephone or a Panasonic proprietary telephone PT such as the KX T7636 or KX NT136 You can also use a Panasonic Portable Station PS such as the KX TCA255 or KX TD7690 Use the feature depending on the telephone you are using If you Ce are using a Panasonic proprietary telephone with a special feature button such as Lora display Display PT or both you can follow the operation with the button or display messages for easy programming If you use a large display telephone e g KX T7636 you can follow the displayed messages to use the features If your telephone does not have feature buttons and or a disp
97. eck in and Check out a features lis e While in Room Status Control mode a The hotel operator s extension can only check extensions in or out All other operations will be ignored b The light of each DSS button shows the room status of the corresponding extension as follows Off Check out Red on Check in C The lights of other buttons may not show their normal display d The hotel operator s extension is considered to be busy Callers to that extension will hear a busy tone Check in The hotel operator can change the room status of extensions to check in by using the Check in button assigned on his extension To check in Display PT While on hook ENTER gt Em C gt D Check in DSS Check in Press Check in Dial extension number and then press Press YES Press EXIT ENTER or press desired DSS or Check in 152 User Manual 1 11 Administrative Features o e After check in Remote Extension Dial Lock is deactivated and the guest can make outside calls from the room extension Refer to 2 1 1 Extension Control After check in all billing data previously charged to the extension will be cleared automatically e When the room status of extensions is changed detailed room status information is recorded automatically This requires system programming lt Example gt 02 02 00 03 07PM 1234 Check in Check out The hotel operator can change the room status of extensi
98. ed dcebedeeeteaneetasewetcncetien 145 1 10 5 Ifa Voice Processing System iS Connected cccceccceeeeceeeeeeeeeeeseeeeseeeeeseeeesseeeeseeeetas 146 1 11 Administrative Features cccccsssccssccssecssecessceseonssonssonssossonsesoaseoaseasenassonsenseeonseoaes 152 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features 08 152 1 11 2 Recording Information Using Preprogrammed Messages Printing Message 158 1 12 After Moving to a New Location in the Office cctecccseeseeseeeeeeeseeeeseeseesenseneesonees 159 1 12 1 Using the Same Settings as Your Previous Extension Walking Extension 159 1 13 Using a Display Proprietary Telephone ccccsccesseeseeesssensseneeonesenseeessenssoneeonensaes 160 t131 Using Meal Log erreien nR E AE E R 160 1 13 2 Using tne DIreCtOrIGS sicesiccvescannsenncuincene deveousaseabobinccaudsseruieesinndegandeserlemans views sandunreanetenecenmetaxes 164 1 13 3 Accessing System Features System Feature ACCESS cccccceceeeeseeeeeeeeseeeeeeeeeseeeeas 172 2 Manager Operation ccccsccssseeceeeceesecenseensenensecenseensesenseseneseonees 173 2 1 CONERGII CANS repscoe een ctenctece creep anmeentecstatentancanentews ane uonteutnpbarawsanearestcanasecnestemtsenatestecnsuct 174 211 EXE On CONTO cuirn a e eE a E A E EE EE 174 2 1 2 Time Service Mode COntrol ccccccccsscccsecccseecceeeceeeseeeeeeeseeesee
99. eening Mode Set Hands free mode LCS Mode Set After Answering Stop recording Automatic Call Waiting Manual Call Waiting Intercom Calls Disable No call No tone Call Waiting Tone Type Selection Tone 1 Absent Message Personal Absent Message Cleared Call Forwarding FWD Do Not Disturb DND Intercom Outside Calls FWD N A Timer Call Pickup Deny Headset Operation Headset off Executive Busy Override Deny Paging Deny Key Pad Tone Set Background Music BGM Data Line Security Connected Line Identification Restriction COLR Log in Log out Log in Message Waiting Timed Reminder Cleared User Manual 197 3 1 Customising Your Phone Personal Programming To set PROG PROG PROGRAM Q PROGRAM O S gt gt 5 PAUSE AUTO DIAL AUTO DIAL PAUSE STORE STORE Press PROGRAM Enter Press ENTER Press ENTER Press PROGRAM or PAUSE or STORE or STORE or PAUSE e e If you do not desire that the Call Waiting FWD DND or Hot Line to be cleared by this feature please ask your dealer 198 User Manual 3 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons You can change the flexible CO buttons DSS buttons and programmable feature PF buttons on PTs DSS Consoles Add on Key Modules and PSs to the following feature buttons For example if your telephone has more CO buttons than available outside lines you may change unused CO buttons to one touch buttons
100. eeseeeseusessuesseeeseeeeseeeeas 175 2 1 3 Restriction Level Control Dial Tone Transfer ccccccccecccseeeeeeeeceeeeseeeeseeeceeeeseesaaees 177 2 1 4 Turning on the External Background Music BGM c ccccceeeceeseeeeeeeeeeseeeeseeeeeneeeeees 178 2 1 5 Recording Outgoing Messages OGM cccccceecccceseeeeeeeeeeeseeeeeseeeeeseeeeeeseeeeessaeeeeseas 179 2 1 6 Allowing Users to Seize an Unavailable Outside Line Trunk Busy Oult 00000 182 2 1 7 Releasing Network Direct Station Selection NDSS Monitor cccceeceeeeeeeeeeeeeeees 183 3 Customising Your Phone amp System ccccceeseeeeeeeeeeeeeenseeeeeeeeeeeees 185 3 1 Customising Your Phone Personal Programming cessessssseeseseeseeseeeenseseneees 186 3 1 1 Customising Your Phone Personal Programming ccccsecesseeeseeeceeseceeeeseeeseeeeseeeas 186 3 1 2 Settings on the Programming Mode ccccccccsecccesceceeeceececseseceueeseueeseeeesueesuseseeesaees 188 3 1 3 GCUSTOMISING the BUTTONS ciccaciinaviiordinnosereed neiaatahenaniaanewinedineaseatuainurlaaediadiapitasataaneaseahien 199 3 2 Manager Programimi G cstccxencastescetsewecsencecanescsceceiwencbecsaqtecccsactcaseesascensanseaccaateesenecarencese 204 321 Programming IMOLMAUOM e eenn n E E EEEE Eon ieS 204 3 2 2 Manager FOG ANNO de catcssnatamsdanssuarastiaiepuaielasnshiunecevalecesnnuakacacmusntswboateveakeaieeaaiianediciodsanc 205 3 3 Cust
101. eference Note The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO User Manual 9 Table of Contents T OPE atO enean eee ee eee 13 1 1 Before Operating the Teleplhoness cccssecceseeeeeeenseecneeceesecseeeesesessenensseeneeonsesoneess 14 1 1 1 Before Operating the Telephones c cece cecccceecceeeeceeeeceeeeeueeceueesaeeeeueeseeessaeessueeseeesaess 14 1 2 UAC ANS oins a AE AE AEA E E AAEE 25 Eo BISE UN ee E E E EE 25 1 2 2 Easy Dialling cc ccccceee cece cece eee secre eee e seen sees anes anes a eee ae esaeesaeesa essa eesaeesaeesaeeseeeseeeseeesaess 30 Teo Ra ee E annie oui cas 34 1 2 4 When the Dialled Line is Busy or There is No ANSWEL cccccceececeeeeeeeeeeeeeeeeeeseeeneess 35 1 2 5 Accessing the ISDN Service ISDN Service ACCESS ccccceecceceeeeeeceeeeeeeecaeeeseeesaeees 43 1 2 6 Alternating the Calling Method Alternate Calling Ring VoiCe cccseeeeeeeeeeneeeeeeees 44 12 7 Calmng without RESINIGHONS s scscrmiceneens oia n E N 45 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA 46 1 2 9 Setting Your Telephone from Another Extens
102. eiving Calls 1 3 6 Identifying Malicious Calling Parties Malicious Call Identification MCID You can ask your telephone company to trace a malicious calling party during a conversation or after the calling party hangs up You will receive the information on the malicious call later on To request MCID PT SLT PS During a conversation or when hearing a reorder tone after the calling party hangs up k Y ae 75 TRANSFER C Tone C cD p gt ma Ea Press TRANSFER or Enter 7 3 Talk or on hook Recall hookswitch o e Availability of this feature depends on the ISDN service of your telephone company 56 User Manual 1 4 During a Conversation 1 4 During a Conversation 1 4 1 Transferring a Call Call Transfer Transferring to an Extension in the PBX Transferring to an Outside Party Using the PBX Service Transferring a Call Using the ISDN Service Call Transfer CT by ISDN 9 e You can transfer a held call without talking and go on hook even if the transferred party does not answer the call Ff If a transferred call is not answered within a specified time it will ring at a preprogrammed extension if set or at your extension again If you are off hook at that time you will hear an alarm tone If an outside call is not answered within a specified time it is automatically disconnected Transferring to an Extension in the PBX To transfer During a conversation D DSS
103. electing a complex random PIN that cannot be easily guessed c Changing your PIN regularly e Valid numbers for an extension PIN are 0 through 9 e Ifthe wrong extension PIN is entered a preprogrammed number of times the PIN is locked e If you forget your extension PIN or your extension PIN is locked your manager can clear the extension PIN and extension PIN lock User Manual 187 3 1 Customising Your Phone Personal Programming 3 1 2 Settings on the Programming Mode You can programme features using the programming mode Setting Features Clearing Features QO e To exit at any time lift the handset e To enter the programming mode when using a PS refer to Operating Instructions for PS Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customised setting Notice The default value may vary depending on country area To enter the programming mode To programme To exit PACCA EROAAN programming selection amp gt CD gt plime se gt 3 72 gt PAUSE D AUTOIDIAL PAUSE STORE STORE Press PROGRAM Follow Press ENTER Follow Selection Press ENTER Press PROGRAM or PAUSE programming or STORE amp Parameter or STORE or PAUSE input Item iia e Selection amp Parameter PT The display shows the PBX or shelf number slot number and port number lt example for users of KX TDA30 KX
104. election Which service do you prefer _ You can monitor the message when a calling party IS Co through the telephone speaker recording a message in your ko 2 5 Hands free mode mailbox al Screening Mode Only an alarm tone is heard et Private mode recording after answering the 0 L No Stop recording call in the LCS mode 2 6 LCS Mode Set After E Yes Keep recording Answering automatically hear a call No OFF waiting tone when you receive a call while already on the 3 J 0 phone Yes ON Automatic Call Waiting 4 Onon No call OFF How would you prefer to a L Tone BSS receive call waiting notifications for intercom calls D U1 L Voice announcement through Manual Call Waiting the built in speaker OHCA E Voice announcement through the handset Whisper OHCA S do you prefer LI Tone 1 Call Waiting Tone Type Selection _ Tone 2 User Manual 191 3 1 192 Customising Your Phone Personal Programming Programming Selection amp Parameter Input O Ono Would you like to show a x message on the caller s message no 1 8 Yes Shows the selected telephone display message Absent Message Yes Shows your personal message Creating your personal message message max 16 characters Personal Absent Message o Doa lt o wo Do Not Disturb DND for both call 2 desired no for both calls max 32
105. elephone is in use the call will switch over to you e This feature is not available for the KX T7665 User Manual 131 1 8 Setting the Telephone According to Your Needs 1 8 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode Your PS can be used in parallel with a PT or SLT When in this mode incoming calls to a wired telephone also ring the paired PS To set gt gt mmaa gt GD gt Grenson Fe C Tone Press TALK Enter 48 Enter 1 Enter extension number Press CANCEL of the paired telephone To cancel A gt mmaa gt mF a C Tone Press TALK Enter 48 Enter 0 Press CANCEL e e Some wired telephones are prohibited from using this feature e If you go off hook while your parallelled telephone is in use the call will switch over to you 132 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear You can reset the settings of the following features on your extension to the default settings with one operation This feature is also Known as Station Programme Clear Hot Line Message Waiting All the messages that have been left by other extension users Call Pickup Deny Call Forwarding FWD Absent Message Do Not Disturb DND Of Call Waiting for intercom calls Disable No call Call Waiting for outside calls Executive Busy Override Deny Allow BGM ot
106. ening a Door Door Open Doorphone Call To call from the doorphone Doorphone S C Tone Press doorphone button To answer a call from the doorphone PT SLT PS N Off hook To call the doorphone PT SLT PS S gt Daa gt Z MS Off hook Enter 31 Enter doorphone Talk number 2 digits e e If no one answers a doorphone call within a specified time period the call is cancelled User Manual 141 1 10 Using User supplied Equipment Opening a Door Door Open Some extensions may be prohibited from using this feature From a specified extension PT SLT PS Sy gt E gt oponen Off hook Enter 55 Enter doorphone number 2 digits From any extension while talking to the doorphone PT SLT PS cs ClO C Tone y Enter 5 On hook 8 e The door open will be triggered for a specified time period 142 User Manual 1 10 Using User supplied Equipment 1 10 2 If an External Relay is Connected Preprogrammed extensions can switch on a relay e g alarm connected to the PBX To switch on the relay PT SLT PS S gt GaGa gt Cam 2 amp C Tone Off hook Enter 56 Enter relay number On hook 2 digits i i e The relay will be switched off after a specified time period E E User Manual 143 1 10 Using User supplied Equipment 1 10 3 If an External Sensor is Connected Preprogrammed extensions can receive an alert call from an
107. er system password Press PROGRAM or PAUSE 2 Programming You can enter each programme number 3 digits N e To exit the programming mode at any time lift the handset 3 Exiting the mode PROG PROGRAM Press PROGRAM or PAUSE e e To exit the programming mode at any time lift the handset User Manual 209 3 3 Customising Your System System Programming 3 3 2 System Programming Date amp Time 000 The proprietary telephones display the current date and time while on hook In 12 hour Format Mmmm gt O gt Gea gt ED gt ear gt Curate gt gt SELECT Enter 000 AUTO ANS MUTE MESSAGE Press ENTER Enter year Press SELECT Press Right Enter date 00 99 for month 01 31 gt CO gt Oo gt CGan gt Gime gt HZ SELECT AUTO ANS MUTE MESSAGE Press ENTER Press NEXT Enter hour Enter minute Press SELECT 01 12 00 59 to choose AM or PM gt gt LO END HOLD Press ENTER Press END In 24 hour Format mom gt gt Gw gt GD gt en gt Cae gt gt SELECT Enter 000 AUTO ANS MUTE MESSAGE Press ENTER Enter year Press SELECT Press Right Enter date 00 99 for month 01 31 gt gt Be ey Chour gt minute gt O Press ENTER Press NEXT Enter hour Enter minute Press ENTER 00 23 00 59 To end gt gt Ia END HOLD Press END 210 User Manual 3 3 Customising Your Sy
108. erring a Call Call Transfer Sage 00 KX TDA200 KX TDA600 speaker o 1 digit KX a 1 Transferring a Call Using the ISDN Service phone no Call Transfer CT by ISDN 1 4 2 Holding a Call To hold Call Hold To retrieve a call Call Hold Retrieve To retrieve a call Call Hold Retrieve Specified with a held line number outside line no which is held 3 digits Specified with a holding extension extension no which has a held call number Holding in a System Parking Zone Call Park To set parking zone no 2 digits To retrieve stored parking zone no 2 digits User Manual 221 4 2 Feature Number Table Feature While dial tone is heard po Additional digits buttons 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company 1 4 5 Multiple Party Conversation Adding a Third Party during a Conversation Using the ISDN Service Three party Conference 3PTY by ISDN 1 6 1 Forwarding Calls Forwarding Your Calls Call Forwarding FWD 1 8 2 Refusing Incoming Calls Do Not Disturb DND Both Calls Outside Calls Intercom Calls To set the timer for No Answer and Busy No Answer To set cancel Call Forwarding FWD for your Incoming Call Distribution Group Both Calls Outside Calls Intercom Calls 222 User Manual phone no TRANSFER button 3 O Cancel
109. es it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services IMPORTANT NOTICE Under power failure conditions the connected telephones may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use APPLICABLE ONLY TO TELECOM CUSTOMERS WHO HAVE AUTOMATIC ACCESS TO OTHER CARRIERS FOR TOLL CALLS When calling back a number from the Caller ID list all numbers prefixed with 0 AREA CODE will be automatically forwarded to your toll carrier This includes numbers in your local calling area The zero area code should either be removed when calling back local numbers or check with your toll carrier that a charge will not be levied All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it is being recorded In addition the principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected the purpose for its collection how it is used and what is disclosed to any other party User Manual For Future Reference Please print record and retain the following information for future r
110. esire To select the time service switching mode Automatic Manual While on hook Time Service Switching Mode Automatic Manual Press Time Service Switching Mode Automatic Manual User Manual 175 2 1 Control Features 176 Besides the time mode there is Holiday mode It can change mode once on a specified date The Time Service Day Night Lunch Break button light shows the current status as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode The Time Service Switching Mode Automatic Manual button light shows the current status as follows Off Automatic Red on Manual cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button or a Time Service Switching Mode Automatic Manual button 2 1 Control Features 2 1 3 Restriction Level Control Dial Tone Transfer The manager extension can change the restriction level permitting an extension to make a call DP During a conversation with an extension 2 E Toll Restriction Call Barring C Tone y Press Toll Restriction On hook Call Barring The extension can hear the dial tone and then make a call N e The restriction level is changed to the preprogrammed level of Toll Restriction Call Barring button IF Customising Your Phone e 3 1 3 Customising the Buttons Create or ed
111. esired phone Talk to the Press CONF Talk with multiple or TRANSFER number new party parties Seize outside line before dialling outside phone number During a conversation i E N TRANSFER gt p gt e gt Ge gt cy gt D h Press TRANSFER Dial desired Talk to the Press TRANSFER Enter 3 phone number new party Seize outside line before dialling outside phone number Git Talk with multiple parties User Manual 71 1 4 During a Conversation During a conversation nia desired sla J ee gt hu py Soto Press Recall Dial desired Talk to the Press Recall Enter 3 hookswitch phone number new party hookswitch Seize outside line before dialling outside phone number Git Talk with multiple parties To establish a conference call when receiving a call from an outside party during a two party conversation During a conversation Gt Press HOLD Press the flashing Talk to the Press CONF CO PDN or SDN new party or TRANSFER C Gs ia a ks TRANSFER gt 3 INT INTERCOM Press the flashing CO ICD Group Talk to the Press CONF or press Talk with PDN SDN or INTERCOM original party TRANSFER and then enter 3 multiple parties corresponding to the original party 72 User Manual 1 4 During a Conversation To add four or more parties to a conference During a conversation To continue desired Sr J z gt gt Kh 2 Press CONF Dial desired Talk P
112. ess desired DSS 156 User Manual 1 11 Administrative Features To confirm Display PT extension no S gt GaGa gt D gt Off hook We DSS Enter 76 Enter 2 Dial extension number or press desired DSS The display shows Timed Reminder information On hook Timed Reminder can also be set from the room extension For information about setting Timed Reminder refer to 1 8 1 Setting the Alarm Timed Reminder The most recent setting will be valid no matter which extension made the setting When a Timed Reminder starts and when it is answered or not answered detailed Timed Reminder information is recorded automatically This requires system programming lt Example gt Dial Number 02 02 00 02 45PM Timed Reminder Start 02 02 00 02 46PM Timed Reminder No Answer 02 02 00 02 47PM Timed Reminder Answer Users of PTs without displays can confirm only whether a Timed Reminder has been set or not by following the steps shown above If set a confirmation tone will be heard User Manual 157 1 11 Administrative Features 1 11 2 Recording Information Using Preprogrammed Messages Printing Message You can record a variety of information from your extension using up to 8 preprogrammed messages Message information from all extensions is recorded with the PBX For example it is possible to use this feature as a time card by selecting preprogrammed sign in and sign out messages In
113. essing Other Extension s 107 Message Box Redirecting to 101 Message Button 17 21 199 Message Display Absent Message 108 Message for Another Extension Button 21 199 Message Waiting 38 220 229 Messages Preprogrammed Recording 158 MODE Button 20 MONITOR Button 18 Monitoring Another Extension Call Monitor 42 21 200 21 200 56 221 204 248 User Manual Multiple Party Conversation 71 115 Mute 80 N Names and Numbers Storing 165 Navigator Key 15 20 NDSS gt Network Direct Station Selection 183 Network Direct Station Selection NDSS Button 22 201 Network Direct Station Selection Releasing 183 O Off hook Call Announcement OHCA Off hook Monitor 81 OGM gt Outgoing Messages 179 OHCA gt Off hook Call Announcement 123 One touch Dialling 30 One touch Dialling Assignment Mode Selection 194 One touch Dialling Button 21 199 One touch Transfer 58 One touch Two way Transfer 150 One touch Two way Transfer Button 22 201 Operating Telephones Preparations 14 Operator Call 26 219 Outgoing Call Log 162 Outgoing Messages OGM 179 228 Outgoing Messages OGM Recording 179 Outside Line Group Access 26 219 Outside Line Re enabling Unavailable 182 P Paging 112 Paging Announcement Answering Denying 114 Paging Deny 114 193 Paging and Transferring 112 Paging Group 112 Parallelled Telephone 131 191 225 Parallelled Telephone Setting 131 PAUSE Button 17 PDN Extension 84
114. extension can control the Log in Log out status of other extensions For more information refer to 1 9 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit a Log in Log out button a Log in Log out of a specified group button or a Wrap up button 1 9 Utilising the Call Centre 1 9 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor Monitoring the Status of Waiting Calls Monitoring and Changing the Log in Log out Status of Extensions The extension assigned as a Supervisor extension can monitor and control the status of other extensions in an incoming call distribution group It should have a PT with 6 line display The display and DSS buttons show as follows ope ICD Grou Monitoring the Monitoring the Call Status Initial Display D gt 739 gt extension gt TPY Call Status and Log in Log out Status no lt Display gt lt Display gt REEMA lt Display gt Date Time amp Queuing Monitor Queuing Monitor extension no lt DSS gt lt DSS gt lt DSS gt Busy Status Monitor EXIT Busy Status Monitor EXIT Log in Log out Monitor EXIT LOG lt Display gt Call Log History lt DSS gt ICD Group Incoming Call Distribution Group Busy Status Monitor Monitoring the Statu
115. from an external BGM MOH port To record OGM floatin D a gt o gt nae iS gt gt C Tone Off hook Enter 36 Enter 1 Enter OGM floating Record extension number message gt D gt AUTO DIAL D The message GO gt gt D 4 is played back gt y Press STORE On hook STORE When the time limit passes it stops automatically To play back OGM floati D D a gt gt a Ene Off hook Enter 36 Enter 2 Enter OGM floating extension number The message gt gt is played back On hook User Manual 179 2 1 Control Features To record from an external BGM MOH port lt For users of KX TDA100 KX TDA200 KX TDA600 gt BGM port OGM floatin D NN CJEDED gt L3 gt P ae i T Enter BGM port number 1 digit Off hook Enter 36 You hear gt the message Press CONF The message is played back On hook lt For users of KX TDA30 gt SS gt GaGa gt Off hook Enter 36 You hear gt the message Press CONF The message is played back 180 User Manual Enter 3 one amp Enter OGM floating CTone extension number AUTO DIAL q C Tone 2 C Tone The message is recorded gt gt Press STORE When the time limit passes it stops automatically OGM floating D GD gt a T one amp Enter 31 Enter OGM floating C Tone extension number gt gt The message a is recorded Q C Tone 2 C Tone
116. g the Telephone According to Your Needs To switch the FWD DND status for outside calls While on hook when in FWD DND Setting Mode lt O fae Of FWD DND FWD DND gt The current FWD DND status for outside calls is displayed Press the fixed Press the fixed FWD DND FWD DND button button again to switch the status To switch the FWD DND status for intercom calls While on hook when in FWD DND Setting Mode lt fi ef FWD DND FWD DND gt 2 gt The current FWD DND status be for intercom calls is displayed Press the fixed Enter 2 Press the fixed FWD DND FWD DND button button again to switch the status To set and clear FWD DND for outside intercom calls While on hook when in FWD DND Setting Mode ar a 1 Outside Calls rain D gt D gt C2 Intercom Calls STORE Press the fixed Enter 1 or 2 Press STORE FWD DND button Co FWD DND off AUTO DIAL mE STORE C DND on Press STORE to set Enter 0 or 1 A confirmation tone will be heard e e This step can be omitted 8 122 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA During a conversation you can be informed of a call waiting with a tone or voice announcement through your built in speaker or handset Default Disable No call Intercom calls No tone Outside calls Call Waiting Tone a waiting to
117. indication tone may have interrupted communication gt 1 8 9 Protecting Your Line against Notification Tones Data Line Security amp 1 8 5 Preventing Your Telephone Number Being Displayed on the Caller s Telephone Connected Line Identification Restriction COLR 1 8 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR m 1 8 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP User Manual 217 4 1 Troubleshooting cannot send a call waiting tone to the dialled extension e The other party has not set the Call Waiting feature 8 Sending a Call Waiting Notification Call Waiting 1 4 4 Answering Call Waiting 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA e The other party has set Data Line Security amp 1 8 9 Protecting Your Line against Notification Tones Data Line Security forgot the password e Ask the manager to assist you 8 2 1 1 Extension Control The background music started suddenly s umol iemuce 8 1 8 8 Turning on the Background Music BGM 2 1 4 Turning on the External Background Music BGM do not want to display a number which e gt Conceal the number is stored in memory Storing Names and Numbers 3 1 3 Customising the Buttons
118. ines may not support this feature This feature is not available for the KX T7665 and PS 34 User Manual 1 2 Making Calls 1 2 4 When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS Sending a Call Waiting Notification Call Waiting Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting Joining an Existing Call Executive Busy Override Monitoring Another Extension Call Monitor To an Extension Refusing the Call DND Override Reserving a Busy Line Automatic Callback Busy You can set the telephone to receive callback ringing e when a dialled extension becomes idle e when your desired outside line that is in use by another extension becomes idle You cannot set Automatic Callback Busy for a busy party outside of the PBX When you answer the callback ringing e For an outside call The line is seized e For an intercom call The called extension starts ringing automatically To set for both extension and outside line PT SLT PS While hearing a busy tone CD 2 C Tone y Enter 6 On hook To answer the callback ringing from an idle extension PT SLT PS While hearing a callback ringing D som 4 Off hook Talk User Manual 35 1 2 Making Calls To answer the callback ringing from an idle
119. ing a preset COLR button while on hook The COLR button light shows the current status as follows Off shows your telephone number Red on prevents your telephone number being displayed e Availability of this feature depends on the ISDN service of your telephone company cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Connected Line Identification Restriction COLR button User Manual 125 1 8 Setting the Telephone According to Your Needs 1 8 6 Preventing Your Number Being Displayed on the Called Party s Telephone Calling Line Identification Restriction CLIR When making an outside call you can select whether the called party can see your telephone number or not To show prevent PT SLT PS Sh o T 1 Prevent Off hook Enter 7 1 Enter 0 to show On hook or 1 to prevent SS gt GaGsGsGs gt e e You can change the mode by pressing a preset CLIR button while on hook The CLIR button light shows the current status as follows Off shows your telephone number Red on prevents your telephone number being displayed e Availability of this feature depends on the ISDN service of your telephone company cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Calling Line Identification Restriction CLIR button 126 User Manual 1 8 Setting the Telephone According to Your Needs 1 8 7 Preventing Other People from Joining Your Conversation Exe
120. ion You can receive a call and have a conversation in hands free mode using the SP PHONE aa button cS Customising Your Phone e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Incoming Select the seized line when going off hook Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice e 3 1 3 Customising the Buttons Create or edit an Incoming Call Distribution Group ICD Group Primary Directory Number PDN or Secondary Directory Number SDN button 50 User Manual 1 3 Receiving Calls 1 3 2 Answering Hands free Hands free Answerback You can answer an incoming call without going off hook as soon as the line is connected When an intercom call arrives you will hear the caller talking without the phone ringing When an outside call arrives you will hear the caller talking after a preprogrammed number of rings Hands free Answerback for outside calls requires system programming To set cancel While on hook G a AUTO ANS MUTE Press AUTO ANS 9 e The AUTO ANS button light shows the current status as follows N Off Not set Red on Set e PS users Refer to Operating Instructions for PS User Manual 51 1 3 Receiving Calls 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny
121. ion Display 189 CTI Button 22 201 Customised Buttons 20 Customising Your Phone Personal Programming 186 Customising Your System System Programming 207 D Data Line Security 129 225 Date amp Time 000 210 Denying Call Pickup 52 Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny 52 Dial Tone Transfer 177 Dial Tones 230 Direct Inward System Access DISA 46 220 Direct Station Selection DSS Button 21 199 DISA gt Direct Inward System Access 46 Display 15 Display Backlight Selection 189 Display Contrast Selection 189 Display Language Selection 189 Display Lock 193 Display Switching Mode 189 DND Override 42 229 DND gt Do Not Disturb 120 Do Not Disturb DND 120 Do Not Disturb DND Button 19 Do Not Disturb DND Tone 232 Door Open 142 226 Doorphone Call 141 226 DSS gt Direct Station Selection 21 E EFA gt External Feature Access 145 Electronic Station Lockout gt Extension Dial Lock Enhanced DSS Key Mode 85 ENTER Button 20 Entering Characters 166 Exclusive Call Hold 61 Executive Busy Override Executive Busy Override Deny Extension Control 174 205 Extension Dial Lock 110 193 224 110 193 224 40 229 127 192 225 Index Extension Feature Clear 133 226 Extension Name 004 213 Extension Number 003 212 Extension number Confirming Your Own 15 Extension PIN Personal Identification Number External Background Music BGM
122. ion or through DISA Remote Setting 49 1 3 Receiving Calls once cette seewetonencce tiwesee cestenaeceenccessmeceecccsansictececesdeenuccenteemuces coceeumenacaeteetauces 50 131 ANnSWernng Calls soecsncssoscsrii aa 50 1 3 2 Answering Hands free Hands free Answerback ccccceeccceeeeseeeeeeeeseeeceeeeseeeesseesaaess 51 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup cccceceseeeeseeeseeeeeees 52 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS 53 1 3 5 Using the ANSWER RELEASE Button ccccccccccsecceeceeeeeseeeeeeeeeeeeeseeeesseseeessaeeesseaeeees 54 1 3 6 Identifying Malicious Calling Parties Malicious Call Identification MCID 56 1 4 During a CONVEFSATION oassisseceisencstccceec saa enecseeccnenawesercecdaneeseutenaeniisuiecdaanesenciieseesevecsarseenes 57 1 4 1 Transferring a Call Call Transfer ccccccccccccececeeeeeeeeeeseeeeeeeeeesseeeeseaeesseesesseeeeseeetaaes 57 Ha Folding aT 2 nen eee eee ee ee ne ee eee eee eee eee ee eee 61 1 4 3 Talking to Two Parties Alternately Call Splitting ccccccccccseeceseeeeeeeeeeeeeseeeeeeseeeeesaaees 65 1 4 4 Answering Call Waiting x cesaatnaste cesndnerenstadenetassamebencsavanaewhnesiaamevencntinnsviensuraammbencnevanaelenensds 67 1 4 5 Multiple Party Conversation cccccccceccccececeeecceeeceeeceueeceeeeeeseueesaeesaeeseuessaeessueeseeesaaess 71 TAG
123. is activated and outside calls from the room extension are restricted Refer to 2 1 1 Extension Control e After check out wake up call and Call Log information for the room extension are cleared automatically In addition features set on the room extension are reset to the default settings For a list of features that are reset refer to 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear e When the room status of extensions is changed detailed room status information is recorded automatically This requires system programming lt Example gt 02 03 00 08 08AM 1234 Check out e To print out an invoice a printer should be connected to the PBX If the room extension is in use an invoice cannot be printed out lt Example gt kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Hotel kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Check in 01 JAN 00 06 31PM Check out 03 JAN 00 07 03AM Room 202 Mr Smith 01 01 00 06 52PM 202 01 Call amount 0012 24 30 00084 50 001 02 01 00 06 07PM 202 01 123456789 10 12 00010 20 1234567890 02 01 00 07 30PM 202 01 012345678901234 06 36 00006 60 12345 02 01 00 08 45PM 202 01 0011234567890123 03 00 00003 00 12345 Telephone 104 30 Tax 000 48 Minibar 4 00 Tax 000 36 Others Hotel TDAPBX Tel 41 3 12 34 56 78 Fax 41 3 12 34 56 78 E Mail 12345678 hoteltdapbx ch e The PBX can store a limited amount of room information When this storage becomes almost
124. it a Toll Restriction Call Barring button User Manual 177 2 1 Control Features 2 1 4 Turning on the External Background Music BGM The manager extension can select and broadcast background music in the office through external speakers To select and start stop the background music lt For users of KX TDA100 KX TDA200 KX TDA600 gt PT SLT PS external D aa gt se Lo Off hook Enter 35 Enter external Enter BGM number pager number 1 digit or 0 to stop 1 digit or for all lt For users of KX TDA30 gt PT SLT PS 1 start S gt aa gt gt LOR LO stop Off hook Enter 35 Enter 1 Enter 1 to start or 0 to stop 178 User Manual y On hook E C Tone y On hook 2 1 Control Features 2 1 5 Recording Outgoing Messages OGM The manager extension can record three kinds of greeting messages OGM as follows 1 DISA message Used to greet and guide callers so that they access an extension user group or outside party without operator assistance XP 2 Incoming Call Distribution Group message Used to greet and guide callers to an incoming call distribution group 3 Timed Reminder message Used for a wake up call message when the extension answers the Timed Reminder All messages have their own extension numbers You can select the desired message You have two methods for recording a message One is recorded using the handset and the other is recorded
125. k unlock other extensions Remote Extension Dial Lock To unlock To lock 2 2 1 2 Time Service Mode Control Day Night Lunch Break 0 Cancel 2 All Calls 3 Busy 4 No Answer 5 Busy No Answer voice mail floating extension no 6 12H 1 extension no hour minute 0 AM 1 PM O once 1 daily 24H 1 extension no hour minute 0 once 1 daily O extension no 2 extension no message no parameter 727 your previous extension no extension PIN extension no extension no User Manual 227 4 2 Feature Number Table Feature While dial tone is heard sien Additional digits buttons 1 2 1 4 Turning on the External Background Music BGM To start KX TDA100 KX TDA200 KX TDA600 external pager no 1 digit BGM no 1 digit KX TDA30 11 KX TDA100 KX TDA200 KX TDA600 external pager no 1 digit x 0 KX TDA30 10 1 2 1 5 Recording Outgoing Messages OGM To record 1 OGM floating extension no 7 To play back 2 OGM floating extension no To record from an external BGM KX TDA100 KX TDA200 KX TDA600 3 MOH port BGM port no 1 digit OGM floating extension no 7 KX TDA30 31 OGM floating extension no To clear O OGM floating extension no 7 1 2 1 6 Allowing Users to Seize an 785 outside line no 3 digits Unavailable Outside Line Trunk Busy Out 1 2 1 7 Releasing Network Direct Station X7BA4
126. l Recording Conversation 150 Voice Messages 97 77 222 21 130 175 200 22 175 201 175 22 201 53 221 22 201 22 201 148 User Manual 249 Index Voice Messages Leaving 102 Voice Messages Listeningto 103 Voice Processing System 146 Volume Key 15 20 W Walking COS 45 Walking Extension 159 227 Walking Station gt Walking Extension 159 227 Warning Tone 232 When the Dialled Line is Busy or There is No Answer 35 Whisper OHCA 123 224 Wireless XDP Parallel Mode 132 226 Wrap up 134 Wrap up Button 21 200 Y Your Extension Number 15 250 User Manual Index User Manual 251 Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved PSQX3660VA KK0805TK4126 v0 004
127. lable for certain digital proprietary telephones e e WARNING DE There is a risk that fraudulent telephone calls will be made if a third party discovers fF your password extension PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly e After the programme number is entered the programme title is displayed The programming screen can be changed with the Navigator Key Up or Down J e You can select the parameter with the Navigator Key Up or Down instead of entering a number 194 User Manual 3 1 Customising Your Phone Personal Programming To store the names and numbers in personal speed dialling PROG PROGRAM EDEB gt D personal speed D gt dialling no gt gt AUTO DIAL AUSE sped 2 Press PROGRAM Enter 10 and then press ENTER Enter personal speed or PAUSE Or press STORE dialling number 2 digits gt gt phoen gt gt mme gt AUTO DIAL AUTO DIAL STORE STORE Enter phone number Press ENTER Enter name Press ENTER max 32 digits or STORE max 20 characters or STORE PROG PROGRAM gt gt Press PROGRAM or PAUSE 8 e To enter characters refer to Entering Characters e The number of personal speed dialling n
128. lay you may operate the PBX by entering a feature number instead Follow the operation for your type of telephone If you use a Console you can use the buttons on the Console as the buttons on the connected proprietary telephone telephone which does not have feature of buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 3 Customising the Buttons T e Ifyou use a Panasonic proprietary Registration for Your Portable Station PS Your PS must be registered with the PBX and assigned an extension number before initial use through system programming To confirm the extension number of your PS refer to Your extension information in Section 3 1 2 Settings on the Programming Mode Feature Numbers To use certain features you need to enter specified feature numbers and an additional parameter if required There are two types of feature numbers as follows e Flexible feature number e Fixed feature number Fixed feature numbers cannot be changed However you can change the flexible numbers to other numbers for easier use In this manual the default numbers factory installed are used for operations A flexible number is shown as L 09 half shaded key Use the new programmed number if you have changed the feature number Write the new number in 4 2 1 Feature Number Table Appendix Notice The default value of a flexible feature number may vary depending on country area
129. leave messages in your mailbox when you are unable to receive calls 1 10 5 If a Voice Processing System is Connected Page 146 PC Phone PC Console This PBX supports the PC Phone PC Console when your computer is connected to certain Panasonic telephones via USB interface The PC Phone PC Console provides advanced control and monitoring of your PBX Consult your dealer Call Record Station Message Detail Recording This PBX can record or print out call information date time extension no dialled no duration etc Consult your dealer Built in Simplified Voice Message You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone Hello this is 204 Please leave your message 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM KX TDA30 only Page 97 User Manual 3 4 In This Manual e The following abbreviations are used APT Analogue Proprietary Telephone Display PT Proprietary Telephone with a Display DPT Digital Proprietary Telephone IP PT IP Proprietary Telephone PS Portable Station PT Proprietary Telephone SLT Single Line Telephone e The suffix of each model number is omitted e The illustrations of the PBX are based on the KX TDA200 e The following icons are used frequently aN di Hints Conditions E E Important Notic
130. led do not want to show my telephone number to the calling or called party s telephone want to show my telephone number to the calling or called party s telephone Some models do not have the feature button m Change a flexible button to the desired button amp 3 1 3 Customising the Buttons m Enter the specified feature number instead of the feature button gt 1 1 1 Before Operating the Telephones The telephone is locked m Unlock your telephone amp 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock 2 1 1 Extension Control Toll restriction is activated gt Consult your manager or dealer An account code is required 1 1 2 7 Calling without Restrictions Using an Account Code Account Code Entry in 1 2 1 Basic Calling A line access number was not stored m A line access number is required for outside calls fs 1 2 1 Basic Calling 3 1 38 Customising the Buttons m f the feature numbers have been changed from the default values write the new feature numbers in the table in 4 2 1 Feature Number Table m Ask your dealer to change the feature numbers for easier use The time limit has run out amp gt 1 4 1 Transferring a Call Call Transfer 1 4 5 Multiple Party Conversation gt Consult your dealer to extend the time limit if necessary e The stored number was more than 32 digits or an extension number amp 1 2 3 Redial An
131. ly then pressing 38 6 the desired EE extension number This allows the caller to leave a voice message in the message box of the desired extension 102 User Manual 1 6 Before Leaving Your Desk Listening to Voice Messages Left by Callers When a caller leaves a voice message information about that caller is also recorded as the SVM Log The SVM Log can be viewed using the display of a PT or PS by pressing the Message button To listen to voice messages While on hook MESSAGE be gt Press MESSAGE Off hook until desired SVM Log appears PT SLT PS X gt mmaa gt D Off hook Enter 38 Enter 3 PT SLT PS SS gt D E LAL 2 Off hook Press MESSAGE or enter 702 pa MESSAGE To clear the voice message that you are listening to PT SLT PS While hearing the voice message AUTO DIAL CD Enter 3 Press STORE or enter 1 to confirm User Manual 103 1 6 Before Leaving Your Desk 104 User Manual Various operations are available by entering numbers while you are listening to a recorded voice message using any of the methods described above The available options are as follows C1 C To play back the voice message from the beginning To go to the next voice message To clear the voice message Press the AUTO DIAL STORE button or enter 1 to confirm To call back the caller who left the voice message To go back to the previous voice message To leave a voice mess
132. m Not Ready a Leaving an Incoming Call Distribution Group Log in Log 1 9 Utilising the Call Centre ICD Group Incoming Call Distribution Group While on hook ICD Group p Specified Log in Log out CD Al Press Log in Log out Enter ICD Group extension number or While on hook Log in Log out of a specified group Press Log in Log out of a specified group To enter leave Not Ready mode PT SLT PS 1 Not Ready N gt CODAL gt cx eS Ready Off hook Enter 735 Enter 1 or 0 On hook To set cancel Not Ready mode or to leave Wrap up mode To enter Ready mode While on hook Wrap up Press red or flashing red Wrap up User Manual 135 1 9 Utilising the Call Centre 136 The status will be as follows Ready Not Ready Not Ready gt Ready Wrap up gt Not Ready The Log in Log out of a specified group button light shows the current status as follows Off Log in mode Red on Log out mode The Wrap up button alternates the setting of Wrap up mode Not Ready mode or Ready mode The Wrap up button light shows the current status as follows Off Ready mode Red on Not Ready mode Flashing red Wrap up mode In Wrap up mode Not Ready mode your extension does not receive calls through any group even if it belongs to multiple groups The last remaining logged in extension may not be allowed to log out depending on system programming The Supervisor
133. mming Mode If a call arrives while you are using the call log the call log display will be replaced with the caller s information User Manual 163 1 13 Using a Display Proprietary Telephone 1 13 2 Using the Directories You can call using the directories Personal Speed Dialling Directory System Speed Dialling Directory and Extension Number Directory Only personal directories can be stored edited or deleted on your extension If a call arrives while you are using a directory the display will be replaced with the caller s information Calling with the Directory Storing Names and Numbers Entering Characters Calling with the Directory To select and call While on hook NTER gt gt Press Right until Press Up or Down Off hook desired directory until desired appears party appears S e The display order is as follows a One time Personal Speed Dialling Directory Two times System Speed Dialling Directory Three times Extension Number Directory e To cancel or exit press the CANCEL or FLASH RECALL button e You can lock your personal speed dialling directory by using an extension PIN Personal Identification Number so that you can prohibit access to it Display Lock Refer to 3 1 2 Settings on the Programming Mode e Directory entries generally should include name and number If the name is not registered J an entry cannot be displayed EE _ The System Speed Dialling Directory ca
134. n Descriptions system Speed Dialling 31 219 system Speed Dialling Name 002 system Speed Dialling Number 001 T TAFAS gt Trunk Answer From Any Station 53 Talking to Two Parties Alternately Call Splitting 65 208 212 211 Telephone Number Hiding 125 126 Telephone Number Sending 124 Telephone Numbers Storing 165 Telephone Types 14 Terminate Button 21 200 Three party Conference 3PTY by ISDN TIE Line Access 27 219 Time Service Day Night Lunch Break Button 227 Time Service Mode Control 175 Time Service Mode Status 130 Time Service Switching Mode Automatic Manual Button Time Service Switching Mode Automatic Manual Select Timed Reminder 118 224 Toll Restriction Call Barring Button Tone Types 230 TRANSFER Button 18 Transfer SDN Button 87 Transfer To PDN Extension 87 Transferring Calls AfterPaging 112 Transferring Calls ISDN Service 59 Transferring Calls To Other Extension 57 Transferring Calls To Outside Party 58 Troubleshooting 216 Trunk Answer From Any Station TAFAS Trunk Busy Out 182 228 Two way Record 150 Two way Record Button Two way Transfer 150 Two way Transfer Button U Unattended Conference 75 V Verification Code Entry 45 220 VOICE CALL MUTE Button 19 Voice Mail Integration 146 227 Voice Mail Transfer 146 Voice Mail Transfer Button 22 146 201 Voice Mail Call Forwarding 146 Voice Mail Monitoring gt Live Call Screening LCS Voice Mai
135. n be displayed simply by pressing the AUTO DIAL STORE button while on hook 164 User Manual 1 13 Using a Display Proprietary Telephone Storing Names and Numbers To store a Personal Speed Dialling Directory item Display PT While on hook PROG PROGRAM gt gt AUTO DIAL AUTO DIAL OR gt gt renee gt STORE STORE Enter phone number Press ENTER Enter name Press ENTER Press PROGRAM max 32 digits or STORE max 20 characters or STORE or PAUSE e Telephone numbers and names displayed are stored using the first soare Personal Speed 5 Dialling memory available e PS user Refer to Operating Instructions for PS e For more details refer to To store the names and numbers in personal speed dialling in J 3 1 2 Settings on the Programming Mode User Manual 165 1 13 Using a Display Proprietary Telephone Entering Characters You can enter the following characters The tables show you the characters available for each button Table 1 or Table 2 can be programmed Table 1 Standard mode Buttons EE 2 L3 L4 L5 6 Lo Lo L 166 User Manual 1 13 Using a Display Proprietary Telephone Table 1 Standard mode for RU model 1 2 3 4 C5 C6 L9 LO User Manual 167 1 13 Using a Display Proprietary Telephone Table 2 Option mode 12 13 14 15 1 2 3 4 5 6 9 Lo 168
136. n make calls using speed dialling numbers stored in the PBX PT SLT PS AUTO DIAL b gt gt system speed D dialling no Off hook Press AUTO DIAL Dial system speed or enter dialling number 3 digits T e To call using a directory refer to 1 13 2 Using the Directories E E User Manual 31 1 2 Making Calls To a Preset Number by Going Off hook Hot Line You can make an outside call simply by going off hook if you have preprogrammed your phone This feature is also Known as Pickup Dialling To store a phone number PT SLT PS DS gt GHGEGIGS gt gt Off hook Enter 740 Enter 2 To set cancel PT SLT PS NN gt Off hook 7AL0 gt Enter 740 To dial PT SLT PS X Off hook number is dialled Assignment Outgoing desired J Gay d C Tone y Enter desired Enter On hook phone number max 32 digits Enter outside line access number before outside phone number L1_ se OR 0 Cancel Enter 1 to set or 0 to cancel D E C Tone v On hook e To call another party dial the desired party s phone number before the preprogrammed You should assign the intercom line as the seized line when going off hook Preferred Line e Itis possible to increase the delay before Hot Line is activated through system programming This can be useful if you require more time after going off hook to dial another telephone number or exten
137. n no Log in Log out of a specified viv C5 C5 Incoming call distribution group group extension no Log in Log out for all groups wje 5 5 Hurry up V V 5 L6 Incoming call distribution group extension no wore te lo Time Service Day Night Lunch Break ele C5 C9 0 1 2 3 5 L Tenant no 200 User Manual 3 1 Customising Your Phone Personal Programming Programmable Button Programming Input EJEA m eje Eo me ee o Toll Restricton Cali Baring v v C6 C2 Toll Restriction Call Barring Level 1 7 ISDN Servie ww 6 3 Desired no max 32 digits n pi fom eea e e OD som ee o mser ee eo Time Service Switching Mode Automatic Manual w L6 Tenant no Network Direct Station Selection NDSS 8 wje C6 C9 Another PBX extension no oo e l oo Primary Directory Number PDN 9 Se Secondary Directory Number C7 2 Extension no C J delayed SDN ringing time 0 7 10 ed recourse oo S Two way Recor ww C9 CO 4 Voice mail floating extension no 2 Two way Transter Juje C9 C1 4 Voice mail floating extension no 2 One touch Two way C9 1 Voice mail floating extension no 12 Transfer 11 v v Extension no Incoming call distribution group extension no Voice Mail Transfer viel C9 C4 Voice mail floating extension no 2 S S S S S S S hs S S S S S S S S User Manual 201 3 1 Cus
138. nal calls are made via your PBX Select one of the following methods To select an idle outside line automatically Automatic Line Access PT SLT PS L CO outside N aa e gt 4 Off hook Press L CO or Dial outside phone Talk enter automatic number line access number e e The automatic line access number default varies depending on country area To select an idle outside line in the specified outside line group automatically Outside Line Group Access PT SLT PS CU p outside RNN gt 2 gt phone no outside line group no Off hook Press G CO or enter outside Dial outside phone line group access number number and then outside line group number 2 digits 26 User Manual 1 2 Making Calls To select the specified outside line gt gt cS F 3 S ETA no Off hook Press S CO Dial outside phone Talk number Each of the S CO button or G CO button light shows the current status as follows Off The line is idle Red on The line is in use You may be restricted from making a call to the specified outside party To make a call refer to 1 2 7 Calling without Restrictions To confirm number before dialling you can enter a phone number and confirm it on the display and then go off hook Predialling Call Charge Reference You can confirm your total call charges by pressing the Call Charge Reference button To make a call to another party without going on hook press
139. nations for up to 4 Virtual PSs in an Incoming Call Distribution ICD Group to ring together with other ICD Group members for calls to the group The following settings are available e Switching the FWD DND status and setting FWD destination for outside intercom calls e Timer for No Answer and Busy No Answer e Forwarding status on off and outside destinations to ring in parallel for outside calls for up to 4 virtual PSs in an ICD Group Virtual PS Z A virtual PS is a dedicated Talk b extension number assigned to e Forwardto a non existent portable station e outside destination PS to allow access to outside p destinations such as a cellular phone S i ee ee lt lt gt Virtual PS u nn a Dials 301 d Extn No 301 Extn 101 To switch FWD DND status for outside calls While on hook when in FWD DND Setting Mode lt fi Of ey DIDNE FWD DND gt The current FWD DND status for outside calls is displayed Press the fixed Press the fixed FWD DND FWD DND button button again to switch the status To switch FWD DND status for intercom calls While on hook when in FWD DND Setting Mode Ofte Ofte AN The current FWD DND status a gt gt gt 6 for intercom calls is displayed Press the fixed Enter 2 Press the fixed FWD DND FWD DND button button again to switch the status 92 User Manual 1 6 Before Leaving Your Desk o e When yo
140. ne Access To select an idle outside line in the specified outside line group no 2 digits outside phone outside line group automatically Outside no Line Group Access Making a Call to a Private Network TIE Line private phone no Access Using an Account Code Account Code account code outside phone no Entry 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store personal speed dialling no 2 digits phone no To dial personal speed dialling no 2 digits Using Numbers Stored in the PBX System Speed Dialling fo dial system speed dialling no 3 digits To a Preset Number by Going Off hook Hot Line To store 2 phone no To set 1 To cancel 0 1 2 3 Redial Redialling the Last Number You Dialled Last Number Redial User Manual 219 4 2 Feature Number Table Feature While dial tone is heard po Additional digits buttons 1 2 4 When the Dialled Line is Busy or There is No Answer To cancel callback ringing Automatic Callback Busy Cancel To cancel CCBS Cancel Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting For a caller To leave cancel For a called extension To call back To clear 1 2 7 Calling without Restrictions Using Your Calling Privileges at Another Extension Remote COS Access To call with a verification code Verificati
141. ne through the built in soeaker of PT handset of SLT To change the tone from PT refer to 3 1 2 Settings on the Programming Mode OHCA a voice announcement through the built in speaker Whisper OHCA a voice announcement through the handset To set cancel for intercom calls Manual Call Waiting PT SLT PS 0 No call D 1 Tone 2 oHca LOR Off hook Enter 731 3 Whisper OHCA On hook SS gt Baa gt Enter 0 to 3 as you desire To set cancel for outside calls Automatic Call Waiting PT SLT PS 0 No tone 3 SS gt maA gt A v EB Tone C Tone Off hook Enter 732 On hook Enter 0 or 1 N e OHCA is only available with certain digital proprietary telephones e Whisper OHCA is only available with certain digital proprietary telephones and IP proprietary telephones In addition both you and the other party must use supported telephones e A PDN extension can only receive OHCA or Whisper OHCA from the corresponding SDN extension When a call is made from another extension a PDN extension will receive a call waiting tone 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension KX TDA100 KX TDA200 KX TDA600 only User Manual 123 1 8 Setting the Telephone According to Your Needs 1 8 4 Displaying Your Telephone Number on the Called Party and Caller s Telephone Calling Connected Line Identification Presentation CLIP COLP CLIP When making an outsi
142. nue TRANSFER p gt 4 Talk to the Press TRANSFER other party We You can also deny others the possibility of joining your conversation Default Allow Refer to 1 8 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny User Manual 41 1 2 Making Calls Monitoring Another Extension Call Monitor The preprogrammed extension can monitor another extension To monitor PT SLT PS N gt J Monitoring starts C Tone Off hook Enter 5 extension no Press red DSS PDN or SDN or dial extension number To an Extension Refusing the Call DND Override The preprogrammed extension can call someone who has set the DND feature PT SLT PS DND Tone R B Tone D aC Se B a ig Off hook Dial extension Enter 1 Talk number 42 User Manual 1 2 Making Calls 1 2 5 Accessing the ISDN Service ISDN Service Access ya You can access services provided by the ISDN To access If all required digits are stored CT ISDN Service RNN gt outside line gt ra gt gt co co Requires to dial ISDN Service gt service code gt ISDN Service additional digits Off hook Seize outside line Press ISDN service Or press ISDN service and then enter service code and then press ISDN service again v On hook o e Availability of features depends on the ISDN service of your telephone company cS Customising Your Phone
143. oating Enter extension number User Manual 1 10 Using User supplied Equipment To transfer a call to a mailbox During a conversation DSS CD Transfer d e si re d extension no Press Voice Mail Press DSS or dial desired Transfer extension number CL Voice Mail gt To listen to messages PT SLT PS xe MESSAGE es gt a voice mail floating extension no Off hook Press MESSAGE or enter voice mail floating extension number a e Indication tone after going off hook X J dts 1 You can access a voice mail with one touch T e The default voice mail floating extension number is 500 cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Voice Mail Transfer button or a Message button User Manual 147 1 10 Using User supplied Equipment Screening Calls Live Call Screening LCS While a caller is leaving a message in your mailbox you can monitor the call without answering If you so desire you can answer the call while monitoring There are two methods available Default Hands free mode Hands free mode You can monitor the message automatically live through the telephone speaker Private mode You will hear an alarm tone while the caller is leaving a message Before operating e Create a Live Call Screening LCS button Personal Programming e Select the mode either Hands free or Private Personal Programming e Set the exten
144. ode Entry You may give a specified account code to extension users and check their telephone usage You can specify an account code for each client and check the call duration PT SLT PS Account PA d le SY gt _ gt Gomo gt GO Fb Off hook Press Account or Enter account code Enter enter 49 max 10 digits outside gt gt Dial outside phone number Seize outside line before entering outside phone number 28 User Manual 1 2 Making Calls o e A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up e Account codes may use the digits 0 through 9 e Depending on the settings of your PBX you may be required to enter an account code to make an outside call e If you enter the wrong code press the key and re enter the account code e For your convenience you can store the code with the phone number in the memory e g J Speed Dialling E E ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Account button User Manual 29 1 2 Making Calls 1 2 2 Easy Dialling This is convenient for frequently dialled phone numbers With a One touch Button One touch Dialling Using Numbers Stored at Your Extension Personal Speed Dialling Using Numbers Stored in the PBX System Speed Dialling Toa Preset Number by Going Off hook Hot Line
145. olding extension Call Hold Retrieve CO D WTERCON a N i a cD A confirmati A N P ioneisheard Off hook Press flashing CO or INTERCOM or enter 50 To retrieve an outside call from another extension only Regular Hold Call Hold Retrieve Specified with a held line number CL N gt gt es A confirmation L L59L39 gt held line no gt tone is heard Off hook Press CO or enter 53 and then held line number 3 digits To retrieve an intercom call or outside call from another extension only Regular Hold Call Hold Retrieve Specified with a holding extension number CL DSS D CD S gt Daa gt Ze h holding i extension no Off hook Enter 51 Press DSS or dial Talk holding extension number e e The CO or INTERCOM button light shows the current status as follows Regular Hold mode Flashing green slowly Your held call Flashing red Another extension s held call Exclusive Call Hold mode Flashing green moderately Your held call Red on Another extension s held call e Ifacallis not retrieved within a specified time you will hear an alarm as a reminder Hold Recall If an outside call is not answered within a specified time it is automatically disconnected e Hold Mode Change PT only After pressing the HOLD button if you press the HOLD button again the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclu
146. omising Your System System PrograMmMiIng c ssccssseeseseceseeceseeensenenseneees 207 User Manual 11 12 3931 Programming IMOF MAN OM srest e ei a EEEE Era 207 3 3 2 System PrOoGrAMMing ccccccccsecccceececseeeecseeeceeeeesseeesseeeeseueesseeeesueessaeeessueesseeeenseeesseeees 210 4 APPENOIX siirsi E A 215 4 1 POUDES MO OLN G iaa E 216 Belew HOUDE NOOU eo A A E O 216 4 2 Feature Number Table sicsiciscauesewieweciaeneteetebauseedendeawnsastienendweewausmesmeeaweeacneneteetaneentecueuaenenene 219 42 1 Feature NUMDer labie seareriran nannini E EAEE AENEA NEERA EAA NEEDE NEER 219 4 3 What is This TONG isississksricinenonennnanannnin a 229 431 Whatis ThS TONE mee R RE EE en ee 229 4 4 REVISION TANS COE iinic iii 233 4 4 1 KX TDA600 PLMPR Software File Version 3 1XXX ccccceecceceeeeseeeeseeeeeeeseeeeeeeeeeueeeeneenaes 233 4 4 2 KX TDA100 KX TDA200 PMPR Software File Version 1 1XXX cecececeeeececeececeseeeeeeenenes 234 4 4 3 KX TDA100 KX TDA200 PMPR Software File Version 2 0XXX cccceeceeceseeceeeeseeeeeeeeeeees 235 4 4 4 KX TDA100 KX TDA200 PMPR Software File Version 3 0XXX ccceccecseseeceeceeeeeeeeneeneees 236 4 4 5 KX TDA100 KX TDA200 PMPR Software File Version 3 2XXX ceccecceceeseeceeeeeeeeeeeneeneees 237 4 4 66 KX TDA30 PSMPR Software File Version 1 1XXxX cceeeeececececeecececeeeeceeeeeeeeeeeeeeeeaeaeeees 238 4 4 7 KX TDA30 PSMPR Software File Version 2 0XXX 0 0 cc eceecececeececeecececeee
147. on Code Entry 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA Calling through DISA To an extension In All Security Mode only To an outside party In Trunk Security Mode All Security Mode only 1 2 9 Setting Your Telephone from Another Extension or through DISA Remote Setting From another extension Through DISA 220 User Manual 1 0 extension no 2 O your extension no extension no extension PIN phone no verification code verification code PIN phone no your extension no verification code extension PIN verification code PIN extension no your extension no X verification code extension PIN verification code PIN outside phone no your extension no extension PIN feature no 4 2 Feature Number Table Feature While dial tone is heard Ta Additional digits buttons 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Group group no 2 digits Directed extension no Denying Other People the Possibility of Picking Up Your Calls Call Pickup Deny To deny To allow 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS Calls through an external speaker 1 3 6 Identifying Malicious Calling Parties dar Malicious Call Identification MCID 1 4 1 Transf
148. on can clear an extension PIN e This feature is available for a single line telephone if it is connected to a proprietary telephone in parallel Private mode only To answer the call while monitoring press Recall nookswitch e Only the handset monitoring in the Private mode is available for PS users cS Customising Your Phone e 3 1 2 Settings on the Programming Mode Live Call Screening Mode Set Select the mode either monitoring the message through the speaker automatically or receiving while the caller leaves a message e 3 1 3 Customising the Buttons Create or edit a Live Call Screening LCS button User Manual 149 1 10 Using User supplied Equipment Recording a Conversation You can record a conversation into a mailbox while talking on the phone You can select the mailbox each time you record a conversation XP To record into your mailbox Two way Record During a conversation To stop recording aT press this button again Record Press Two way Record To record into another mailbox Two way Transfer During a conversation DSS C Two way gt D Transfer an oth er extension no Press Two way Press DSS or enter Transfer another extension number To stop recording press this button again To record into another mailbox with one touch One touch Two way Transfer During a conversation One touch Two way Transfer Press One touch Two way Transfer e e The Two way Re
149. onfirmed or Not Confirmed e Caller s Phone Number To confirm the log information with the Call Log button Display PT While on hook Call Log Press Call Log until desired party appears To confirm the log information with the Navigator Key While on hook Press Left twice Press Up or Down until desired party appears 160 User Manual 1 13 Using a Display Proprietary Telephone To clear the log information Display PT While confirming the log information Call Log rs TRANSFER gt Cc A vy Press Call Log or Up or Down Press TRANSFER until desired party appears To call Display PT While confirming the log information N Press Call Log or Up or Down Off hook until desired party appears Call Log To store the caller s information in personal speed dialling Display PT While confirming the log information Call Log gt gt gt AUTO DIAL Press Call Log or Up or Down Press STORE until desired party appears User Manual 161 1 13 Using a Display Proprietary Telephone o e The Call Log button light shows the current status as follows a Off No incoming call Or you have already viewed the call log Red on You have missed calls to view e f your call is answered by another extension the caller s information is recorded on the displays of both your extension and the answering extension e You can lock your call log display by using an e
150. onitor Changed Contents e 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store a phone number e 4 3 1 What is This Tone User Manual 241 4 4 Revision History 4 4 9 KX TDA30 PSMPR Software File Version 3 0xxx 242 Changed Contents 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA To call an extension To call an outside party 1 4 1 Transferring a Call Call Transfer Transferring to an Extension in the PBX To transfer To transfer with one touch One touch Transfer 1 6 1 Forwarding Calls FWD DND Settings Using Fixed FWD DND Button 1 8 2 Refusing Incoming Calls Do Not Disturb DND Switching FWD DND Status Using Fixed FWD DND Button 3 1 3 Customising the Buttons Incoming Call Distribution Group ICD Group User Manual 4 4 Revision History 4 4 10 KX TDA30O PSMPR Software File Version 4 0xxx Changed Contents e 1 2 4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Notification Call Waiting e 1 12 1 Using the Same Settings as Your Previous Extension Walking Extension e 1 13 1 Using the Call Log Calling with the Incoming Call Log e 3 1 2 Settings on the Programming Mode Automatic Call Waiting Manual Call Waiting User Manual 243 4 4 Revision History 244 User Manual Index User Manual 245 Index A Absent Message 108 192 224 Accessing System Featu
151. ons to check out by using the Check out button assigned on his extension Depending on the setting of the PBX the hotel operator can do the following e Record edit charges for Minibar Others e Print out an invoice containing charge information To check out a room with without printing an invoice Display PT To check out with an invoice While on hook PRINT x NEXT ENTER a Cc gt Press PRINT Press NEXT gt gt DSS D gt Press Check out Dial extension number and then press To check out without an invoice ENTER or press desired DSS CU Check out NEXT Cc Press NEXT gt gt CL Press YES checkout Press EXIT or Check out User Manual 153 1 11 Administrative Features To record edit room charges and check out a room with without printing an invoice Display PT While on hook ENTER extension no gt gt minibarcharge gt Check out y DSS Press Check out Dial extension number and then press Enter minibar charge Press Down ENTER or press desired DSS To check out with an invoice PRINT gt NEXT c c Press PRINT Press NEXT p gt cinercharges gt y To check out without an invoice Enter other charges Press YES NEXT c Press NEXT c D Check out Press EXIT or Check out 154 User Manual 1 11 Administrative Features 6 e After check out Remote Extension Dial Lock
152. onversation Adding Other Parties during a Conversation Conference Leaving a Conference Unattended Conference e 1 12 1 Using the Same Settings as Your Previous Extension Walking Extension e 1 13 1 Using the Call Log Calling with the Incoming Call Log e 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Preferred Line Assignment Incoming Automatic Call Waiting Manual Call Waiting e 3 1 2 Settings on the Programming Mode Clearing Features e 3 1 3 Customising the Buttons Primary Directory Number PDN Secondary Directory Number SDN e 3 1 3 Customising the Buttons To distinguish the ringing tones for each CO INTERCOM ICD Group PDN or SDN button Digital proprietary telephone only 238 User Manual 4 4 Revision History 4 4 6 KX TDA30O PSMPR Software File Version 1 1xxx New Contents e 1 4 5 Multiple Party Conversation Adding a Third Party during a Conversation Using the ISDN Service Three party Conference SPT Y by ISDN e 1 7 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting Changed Contents e 1 13 1 Using the Call Log Calling with the Incoming Call Log Calling with the Outgoing Call Log e 1 13 2 Using the Directories Calling with the Directory Storing Names and Numbers Entering Characters User Manual 239 4 4 Revision History 4 4 7 KX TDA30 PSMPR Software File Version 2 0xxx New Contents e 1 1 1 Before Operating
153. ook Enter floating extension Enter number for SVM card Cancel All Calls Busy No Answer Busy No Answer Enter required number For Cancel go on hook directly after entering O T e The default floating extension numbers are 591 for SVM card 1 and 592 for SVM card 2 on User Manual 101 1 6 Before Leaving Your Desk Leaving Voice Messages If the extension user you called is not able to answer your call and your call is redirected to the message box you will hear the greeting message Then you can leave a voice message for that extension It is also possible to leave a voice message directly in the message box of a desired extension by following the steps below To leave a voice message directly to another extension s message box PT SLT PS RNN Caca gt GOD gt ensino gt gt Off hook Enter 38 Enter 6 Dial extension number gt gt You hear the 2 4 gt greeting message C Tone Record On hook or press any message dial key 0 9 e e Voice message recording will stop you will hear a notification tone and the call will be 5 disconnected in the following cases a the recording time for the voice message reaches the preprogrammed limit default 120 seconds b the recording space for the SVM card reaches the limit i e When you are on the phone you can transfer the call directly to the message box of a desired extension by placing the call on hold temporari
154. our D Tone Message Box Dial your Enter extension PIN Enter 38 extension number max 10 digits If you hear a reorder tone when you try to leave a voice message directly in the message box 5 of another extension that message box is unavailable You can enter another extension number by pressing X e When accessing your message box from an outside telephone you cannot call back callers who have left voice messages by pressing 4 while hearing the voice message To listen to voice messages left in the message box of another extension From Outside Telephone PIN Personal Identification Number While hearing voice messages in your message box Th i wom gt TR aa gt D gt played back Enter 8 Enter 47 Dial desired extension number gt gt extension PIN GoGaaa C Tone D T Enter extension PIN for Enter 38 Enter 3 that extension max 10 digits If the wrong extension PIN is entered you hear an alarm tone 106 User Manual 1 6 Before Leaving Your Desk Accessing the Message Box of Another Extension from Your Extension You can access the message box of another extension for example to record a greeting message for that extension by following the steps below PT SLT PS PIN Personal Identification Number NN GHG IGG gt gt gt Off hook Enter 47 Dial desired extension number For available operations extension PIN 2 L I1L39L389 see Operation Referen
155. our Desk 1 6 1 6 1 Before Leaving Your Desk Forwarding Calls Forwarding Your Calls Call Forwarding FWD FWD DND Settings Using Fixed FWD DND Button Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN Forwarding Your Calls Call Forwarding FWD You can have your incoming calls forwarded to a specified destination All Calls All calls are forwarded Preset extensions may also forward from their own receiving group Busy All calls are forwarded when your extension is busy No Answer All calls are forwarded when you do not answer the call within a specified time period Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set the same feature from the destination extension destination T e You can set the floating extension number of a voice mail group or the SVM card as a forward EE 88 e You can set your cellular phone as the forward destination e Incoming calls can be forwarded up to four times e Boss amp Secretary feature The extension which has been set as the destination can call the forwarding extension lt Example gt Call Tp Forward a Forwarding set destination extension User Manual 1 6 Before Leaving Your Desk
156. outside line PT SLT PS While hearing a callback ringing RNN gt no gt h Off hook Dial outside phone Talk number e e f you do not answer the callback ringing within 10 seconds this feature will be cancelled To cancel callback ringing Automatic Callback Busy Cancel PT SLT PS S gt Ga e amp C Tone Off hook Enter 46 On hook Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS You can set the telephone to receive callback ringing when a busy called party on an ISDN line becomes free When you answer the callback ringing the called party s telephone number is automatically dialled PT SLT PS While hearing a busy tone w f SX C Tone y Enter 6 On hook 36 User Manual 1 2 Making Calls To answer while hearing a callback ringing PT SLT PS N Off hook To cancel CCBS Cancel PT SLT PS S gt ma e S amp S C Tone Off hook Enter 46 On hook N e If you do not answer within a specified time period this feature will be cancelled e Availability of this feature depends on the ISDN service of your telephone company Sending a Call Waiting Notification Call Waiting You can inform the called party that your call is waiting This feature is also known as Busy Station Signalling BSS PT SLT PS While hearing a busy tone Enter 1 8 e Depending on the type of the other party s telephon
157. parties During a three party conference 5 TRANSFER Press TRANSFER On hook q 4 FFA Press Recall hookswitch On hook o e To leave a conference call involving two outside parties and have the conversation continue 5 your extension must be enabled to transfer calls to outside lines through COS programming 76 User Manual 1 4 During a Conversation Letting a Third Party Join Your Call Privacy Release You can let a third party join your current outside call and establish a three party conversation You can also leave the conversation and then let the two other parties talk XP To let a third party join your conversation and establish a three party conversation Your extension on the outside call co Wait for an answer S CO gt To prolong press 2 4 the S CO again C Tone Press green Talk The S CO button will flash at all extensions that have Other extension that S CO button eo N EA kg Press the flashing Off hook Talk S CO within 5 seconds A three party conversation is now established e Only an S CO button can be used for this operation e You can leave a three party conversation and let the two other parties talk by simply going on hook Adding a Third Party during a Conversation Using the ISDN Service Three party Conference 3PTY by ISDN During a conversation desired on J Gam gt gt l amp oe Press ISDN Hold Dial desired phon
158. pe 92 Only one ringing tone can be selected for all PDN buttons on your extension To clear the button To continue PROG PROGRAM Cl gt CO DSS gt C2 gt D AUTO DIAL STORE Press PROGRAM Press CO Enter 2 Press ENTER or Press PROGRAM or PAUSE or DSS STORE or PAUSE User Manual 203 3 2 Manager Programming 3 2 Manager Programming 3 2 1 Programming Information 204 The manager can programme the following items e Call Charges e Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display over 2 lines e g KX T7636 Manager Password To enter programming mode the manager password max 10 digits is required Default 1234 WARNING e The PBX has a default password preset For security change the password the first time that you programme the PBX e It is strongly recommended that a password of 10 numbers or characters be used for maximum protection against unauthorised access For a list of numbers and characters that can be used in the password refer to Entering Characters e To avoid unauthorised access to the PBX keep the password secret If it becomes known to others the PBX may be misused e Change the password periodically Conditions The programming extension must be idle on hook and holding no calls User Manual 3 2 Manager Programming 3 2 2 Manager Progr
159. r press again User Manual 63 1 4 During a Conversation During a conversation Lo gt CBG gt Gimme gt FFA Press Recall Enter 52 Enter a specified parking On hook hookswitch zone number 2 digits If you hear a busy tone enter another parking zone number To retrieve Call Park Retrieve Call Park Press a flashing Call Park PT SLT PS stored parking J j X aaa gt ore Geg Off hook Enter 52 Dial stored parking Talk zone number 2 digits e e Ifa callis parked automatically confirm the parking zone number on the display e Ifa callis not retrieved within a specified time you will hear an alarm as a reminder Call Park Recall If an outside call is not answered within a specified time it is automatically disconnected e Ifyou hear a reorder tone when retrieving a parked call there is no held call Confirm the stored parking zone number EE _ After you park a call you can perform other operations cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Call Park button or Call Park Automatic Park Zone button 64 User Manual 1 4 During a Conversation 1 4 3 Talking to Two Parties Alternately Call Splitting When talking to one party while the other party is on hold you can swap the calls back and forth alternately To alternate between the parties leaving one party on hold temporarily During a conversation DSS m TRANS
160. res System Feature Access 172 Accessing the ISDN Service ISDN Service Access 43 Account Button 21 200 Account Code Entry 28 219 Adding Other Parties during a Conversation Conference 71 Alarm Setting 118 Alarm Setting Remote 156 Alternate Calling Ring Voice 44 229 Alternate Receiving Ring Voice 190 Announcement Making 115 Announcement Making Answering 112 Answer Button 19 22 54 201 Answering Calls 50 Answering Calls Hands free 51 Answering Calls Malicious 56 Answering Calls Ringing at Other Telephones 52 Answering Calls Via External Speaker 53 AUTO ANS Auto Answer MUTE Button 18 AUTO DIAL STORE Button 17 Automatic Call Hold 63 86 Automatic Call Waiting 191 Automatic Callback Busy 35 229 Automatic Callback Busy Cancel 36 220 Automatic Line Access 26 219 Automatic Redial 34 Background Music BGM 128 193 225 Background Music External Speaker Settings 178 Backlight Display 189 Before Operating the Telephones 14 BGM gt Background Music 128 Boss amp Secretary feature 88 Broadcasting 115 224 Built in Simplified Voice Message 97 223 Busy Station Signalling BSS gt Call Waiting 37 Busy Tone 231 Buttons Customising Buttons Fixed 17 Buttons Proprietary Telephone 17 C Call Charge Reference 27 Call Charge Reference Button Call Forwarding CF by ISDN Call Forwarding FWD 88 Call Forwarding FWD Button 19 Call Forwarding FWD Do Not Disturb DND Both c
161. ress CONF Talk phone number Seize outside line before dialling outside phone number To add another party on hold to a conference During a 3 to 7 party conference re kes Press CONF Press CONF Talk with multiple parties Press the flashing CO ICD Group PDN or SDN corresponding to the party on hold To talk to two parties alternately in a three party conversation During a conversation ra TRANSFER Press TRANSFER User Manual 73 1 4 During a Conversation During a conversation a Press Recall hookswitch To disconnect one party and then talk to the other in a three party conversation During a conversation TRANSFER Press TRANSFER once Press FLASH RECALL or twice to establish a conversation with the party to be disconnected INT INTERCOM The other party will be put on hold Press the flashing CO ICD Group PDN SDN or INTERCOM corresponding to the party on hold 8 e In this case the FLASH RECALL button on a proprietary telephone must be set to Flash 5 Recall mode through system programming e During a three party conversation pressing the TRANSFER button or Recall hookswitch alternates between the other parties in the conversation e You can have a conference with a maximum of eight parties comprising intercom or outside lines simultaneously e During a conversation involving four or more parties you cannot disconnect one party and maintain the
162. rk ISDN using ISDN basic rate access e Pan European Integrated Services Digital Network ISDN using ISDN primary rate access e ONP 2048 kbit s digital structured leased lines D2048S Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting Contact http www doc panasonic de Panasonic Services Europe a Division of Panasonic Marketing Europe GmbH Panasonic Testing Centre Winsbergring 15 22525 Hamburg Germany User Manual Attention e Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX e This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight e If you are having problems making calls to outside destinations follow this procedure to test the outside lines 1 Disconnect the PBX from all outside lines 2 Connect known working single line telephones SLTs to those outside lines 3 Make a call to an external destination using those SLTs If a
163. roup to a specified destination Group FWD Intercom calls Used to forward the intercom calls to your group to a specified destination Account Used to enter an account code Conference Used to establish a multiple party conversation Terminate Used to disconnect the current call and make another call without hanging up Used to access special features offered by a host PBX or a telephone External Feature Access EFA company Call Charge Reference Used to check the total call charge for your own extension Call Park Used to park or retrieve a call in a preset parking zone ae AE Used to park a call in an idle parking zone automatically Call Log Call Log for ICD Group Used to show the incoming call information Used to have a Call Log button for incoming call distribution group Log in Log out Used to switch between the log in and log out mode Log in Log out of a specified group Log in Log out for all groups Used to have a Log in Log out button for another incoming call distribution group Used to have a Log in Log out button for all groups Used to transfer the longest waiting call in the queue of an incoming call Hurry up distribution group to the overflow destination Wrap up Used to switch the wrap up status Ready and Not Ready mode System Alarm Used to confirm a PBX error Time Service Day Night Lunch Break Used to switch the time service mode User Manual 21 1 1 Before Operating the Telephones
164. s of Waiting Calls The Supervisor extension can monitor the status of calls waiting to be answered in the queue If an incoming call distribution group has an overflowed call the display shows the status automatically The following information is displayed lt Queuing Monitor gt e The current date time e The ICD Group extension number name e The number of waiting calls e The longest waiting time lt Call Log History gt e The date time when cleared at last time e The total number of received calls e The number of overflowed calls e The number of unanswered calls e The average waiting time of queuing calls User Manual 137 1 9 Utilising the Call Centre To monitor Display PT ICD Group Incoming Call Distribution Group ICD Grou J D Eaa gt ino OO Off hook Enter 739 Enter ICD Group extension number To clear Call Log History Display PT Press LOG Press CLEAR 0 e The accumulated data is cleared shows if the number to be displayed exceeds the maximum displayable digits Monitoring and Changing the Log in Log out Status of Extensions The Supervisor extension can monitor the Log in Log out status of the incoming call distribution group members by the DSS button light It can also change their Log in Log out status if needed To monitor Display PT After viewing the status of waiting calls SPRVS Co Press SPRVS 138 User Manual 1 9 Utilising the Call Centre
165. seaeeeseaeeesseneeessaees 130 1 8 11 Setting the Parallelled Telephone to Ring Parallelled Telephone cc ceceeeeeees 131 1 8 12 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode 132 1 8 13 Clearing Features Set at Your Extension Extension Feature Clear c ccceeeeeee 133 1 9 Utilising the Call Centre cccccccsssseeeesseeeeenseeeeenseeseenseeseenseseeeseeeeasseseosseesoesessonss 134 1 9 1 Leaving an Incoming Call Distribution Group Log in Log out Wrap up 06c00 134 1 9 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor ccccccceeececeececeeececeeceseeeeeseecessaceseueeeseesetsneesseeeesaaes 137 1 9 3 Forwarding a Waiting Call Manual Queue Redirection cc ceeeeeeseeeeeeeeeeeeeeeeeeeeneees 140 1 10 Using User supplied Equipment ccccccesscessseeseeeeeescesssenseenseonseonseeaesonseeneeonesones 141 1 10 1 If a Doorphone Door Opener is Connected ccccceccceeecceeeceeeeeeeeeceeeeseseeeeeesaeessaeesees 141 1 10 2 If an External Relay is Connected 2 0 2 0 ccecccseccceeeeceeeceeeeceeeeseeeseeeseueesueeseeeeseeesseeesees 143 1 10 3 If an External Sensor iS CONNECHE cccecceceeecseeeceeeeeeeeeseeeseeeeseeeseeeseueeseeeseueeseeeens 144 1 104 If a Host PBX is Connected siiccceseaceegcewseceuktotawenseuscgancdiaccstasewmseeuate pen
166. sed to switch the room status of extensions from Check out to Check in Used to switch the room status of extensions from Check in to Check out Primary Directory Number PDN Used to make and receive both outside and intercom calls Secondary Directory Number Used to show the current status of another extension call the extension and SDN pick up or transfer calls to it Only available for KX TDA100 KX TDA200 KX TDA600 22 User Manual 1 1 Before Operating the Telephones How to Follow the Steps An example of system operation is shown below Calling Another Extension waxes eeeeeueueeeeeeeee Feature title To call an extension Intercom Call see Operation steps The description of the N gt gt D E E HE HE HE E E H 5 icons are explained on o Icon Descriptions Off hook Dial extension number Talk or press DSS a The DSS button light shows the current status as follows Off The extension is idle eee eee es Conditions in Red on Your or another extension is using the line i To call using a directory refer to 1 11 2 Using the Directories e m m m m m Hints e For quick operation an If you are an operator or dial some extensions frequently DSS buttons are useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE button in Customising Your Phone e 3 1 2 Settings on the Programming
167. set microphone during a conversation PROGRAM Used to enter and exit the Programming mode 1 1 Before Operating the Telephones CONF Conference Used to establish a multiple party conversation Call Forwarding FWD Do Not Disturb DND Used to perform Call Forwarding FWD or Do Not Disturb DND ANSWER Used to answer an incoming call User Manual 19 1 1 Before Operating the Telephones RELEASE Navigator Key Jog Dial Volume Key Used to disconnect the line Used to adjust the volume and the display contrast or select desired items gt RELEASE A vy S S Mm QO O O Programmable Feature PF MODE Located on the upper part of the CO Used to shift the display to access various button array or on the DSS Console features Assigns the desired button and used to access the stored feature Mostly used as a One touch Dialling button Only the F and number may be shown on some telephones SELECT SHIFT Used to select the displayed item or to call Used to access the second level of Soft the displayed phone number button features ENTER CANCEL Used to confirm the selected item Used to cancel the selected item Customised Buttons If the term is in parentheses like Account in this section it means a flexible button has been made into an Account button To customise refer to 3 1 3 Customising the Buttons Loop CO L CO Used to access an idle outside line for
168. sion PIN Personal Identification Number e Set the Live Call Screening feature To set Live Call Screening PIN Personal Identification Number Cc Live Call gt extension PIN Screening Press Live Call Enter extension PIN Screening max 10 digits This is required only when an extension PIN is stored To cancel Live Call Screening Live Call Screening Press red Live Call Screening 148 User Manual 1 10 Using User supplied Equipment Operation Flowchart The operations in the shaded areas can be done hands free Hands free Mode Private Mode Alarm Tone Monitoring Hands free Monitoring Handset a a ngs l M onl t ori ng SP PHONE POR a gt Live Call NN U Noo pe ration l J Screening Press SP PHONE MONITOR or Live Call Off hook Screening Stop A monitoring PSwerng Erd A Live Call Screening OR Stop Answering Stop Answering Press Live Call F z SC ning monitoring the call monitoring the call MONITOR LE D Press K K a SP PHONE SS SP PHONE MONITOR RNN Gao ra ca or MONITOR a CI 0 2 Sareening Press Press SP PHONE or g Live Call Off hook MONITOR Off hook On hook Screening o e The Live Call Screening LCS button light shows the feature status as follows Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on e The manager extensi
169. sion number 32 User Manual 1 2 Making Calls cS Customising Your Phone e 93 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook Using a Preprogrammed Number Quick Dialling You can make a call simply by pressing the preprogrammed number for quick dialling PT SLT PS RNN gt quick dialling no Off hook Dial quick dialling number max 4 digits This is a useful feature for hotels T e The length of a quick dialling number can be increased to a maximum of eight digits ae For example to dial Room Service dial the digit 3 not the full extension number User Manual 33 1 2 Making Calls 1 2 3 Redial This is convenient when calling the same outside party again Redialling the Last Number You Dialled Last Number Redial Redialling the Last Number You Dialled Last Number Redial PT SLT PS CS REDIAL DX S Off hook Press REDIAL or enter N e Up to 32 digits can be stored and redialled e After pressing REDIAL if you hear a busy tone again press REDIAL to retry e Automatic Redial J To redial automatically press the SP PHONE button and then the REDIAL button or press E E the REDIAL button directly It will keep trying the busy number until the called party answers or until a specified timeout You can perform other tasks during dialling To cancel press the FLASH RECALL button Some outside l
170. sion or through DISA Remote Setting You can set the following features on your telephone from another extension or through DISA e Call Forwarding FWD Do Not Disturb DND e Changing the Log in Log out Status of Extensions e Absent Message e Extension Dial Lock e Time Service Changing the Time Mode Day Night Lunch Break From another extension PT SLT PS PIN Personal Identification Number your J desired D Dam gt ar A D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits feature number If a wrong extension PIN is entered you hear an alarm tone Through DISA From Outside Telephone PIN Personal Identification Number DISA 2 our WAN gt RB Tonea lif aia gt gt gt DISA message Off hook Dial DISA Enter 47 Dial your phone number extension number D desired gt gt extension PIN a oi ce ne D Tone Enter extension PIN Dial desired max 10 digits feature number If a wrong extension PIN is entered you hear an alarm tone User Manual 49 1 3 Receiving Calls 1 3 Receiving Calls 1 3 1 Answering Calls PT SLT PS D gt bt Off hook Talk Select one of the following methods Lift the handset to receive the preferred line Default Ringing line is selected Press the SP PHONE button Press the flashing CO INTERCOM ICD Group PDN or SDN button directly Press the ANSWER button e Hands free Operat
171. sive Call Hold mode to the Regular Hold mode 62 User Manual 1 4 During a Conversation automatically by pressing another CO ICD Group or INTERCOM button to make or answer another call e For the Call Hold Retrieve operation using a PDN SDN button refer to 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension KX TDA100 KX TDA200 KX TDA600 only T e f Automatic Call Hold has been preprogrammed you can put the current call on hold E Holding in a System Parking Zone Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call You can use this feature as a transferring feature A call can be put into either a specified parking zone Specified or any idle parking zone Auto If a Call Park button and Call Park Automatic Park Zone button have been established you can select either way to park by simply pressing the corresponding button When a call is parked automatically or more than one call has been parked at the same time you need to specify the parking zone number to retrieve the required call To set During a conversation Call Park Press Call Park During a conversation a gt GASA gt a On hook Press TRANSFER Enter 52 Enter a specified parking zone number 2 digits or press to park at an idle parking zone automatically lf you hear a busy tone enter another parking zone number o
172. sonal message Message no 9 refer to 3 1 2 Settings on the Programming Mode User Manual 109 1 6 Before Leaving Your Desk 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock You can lock your extension so that other users cannot make inappropriate outside calls This feature is also Known as Electronic Station Lockout To lock PT SLT PS SS gt GaGaGa gt Off hook Enter 77 Enter 1 On hook To unlock PT S LT PS PIN Personal Identification Number SS gt GOCE gt gt l PS C Tone Off hook Enter 77 Enter 0 Enter extension PIN On hook max 10 digits e If you forget the extension PIN or cannot unlock your extension consult your manager He can clear your extension PIN Then you can set the new PIN and unlock your extension by entering it e If your extension is locked by this feature it cannot perform features as follows Making outside calls Changing the call forwarding destination e f you do not set extension PIN you cannot lock and unlock your extension To make an outside call while your extension is locked PT S LT PS PIN Personal Identification Number your J desired S gt CLANA gt gt extension PIN g C Tone amp D Tone Off hook Enter 47 Dial your Enter extension PIN Dial desired extension number max 10 digits phone number If the wrong extension PIN is Seize outside line before entering entered you hear an al
173. stem System Programming After changing the desired values you can press the ENTER button You do not have to perform the rest of the steps The clock starts immediately after the ENTER button is pressed You cannot leave a value empty You can clear the entry by pressing the CLEAR button To confirm your entry after storing data The STORE button light Lights red Confirmation Tone One beep Your entry is accepted Three beeps Your entry is rejected System Speed Dialling Number 001 You can store the phone numbers of frequently dialled destinations To end J TMC gt SB gt Ssmsd gt C pronen gt C gt LE Enter 001 Press ENTER Enter system Enter phone Press ENTER Press END speed dialling number number 3 digits max 32 digits To continue A ENTER COR ENTER Press NEXT Press PREV Press CANCEL If the desired number is more than 32 digits divide the number and store it into more than one speed dialling number X FLASH RECALL PAUSE and Secret INTERCOM can also be stored If you do not want to display the stored number when making a call press the Secret INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access number lt Example gt p SECRET Si x49
174. the Telephones When You Use a Panasonic Proprietary Telephone Network Direct Station Selection NDSS CTI Check in Check out e 1 2 1 Basic Calling Making a Call to a Private Network TIE Line Access To call with one touch e 1 10 2 If an External Relay is Connected e 1 10 3 If an External Sensor is Connected e 2 1 6 Allowing Users to Seize an Unavailable Outside Line Trunk Busy Out e 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features e 2 1 7 Releasing Network Direct Station Selection NDSS Monitor Changed Contents e 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store a phone number 240 User Manual 4 4 Revision History 4 4 8 KX TDA30O PSMPR Software File Version 2 2xxx New Contents e 1 1 1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone Network Direct Station Selection NDSS CTI Check in Check out e 1 2 1 Basic Calling Making a Call to a Private Network TIE Line Access To call with one touch e 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM KX TDA30 only e 1 10 2 If an External Relay is Connected e 1 10 3 If an External Sensor is Connected e 2 1 6 Allowing Users to Seize an Unavailable Outside Line Trunk Busy Out e 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features e 2 1 7 Releasing Network Direct Station Selection NDSS M
175. tomising Your Phone Personal Programming 202 8 1 X FLASH RECALL PAUSE Secret INTERCOM and TRANSFER can also be stored If you do not want to display the stored number when making a call press the Secret INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access number lt Example gt ae SECRET a 49 1234 0 9 f 123 4567 J ee r T T Account code feature no Account code Account code delimiter Automatic line Phone number User Manual access number 2 For a PF button 2 is not required to enter before the desired number 3 Depending on the settings of your PBX you may be required to enter delayed ringing time 0 Immediate 1 1 ring 2 2 rings 3 3 rings 4 4 rings 5 5 rings 6 6 rings 7 No ring In this case you can automatically join a new ICD Group by creating a button for that group 4 This button is not available for a PS 5 0 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night 6 Availability of this button depends on the ISDN service of your telephone company Refer to 1 2 5 Accessing the ISDN Service ISDN Service Access 7 This button is not available for the KX T7665 8 The button may not be available depending on the networking method in use or the se
176. ttings of the PBX 9 This button is only available for KX TDA100 KX TDA200 KX TDA600 10 It is possible to set delayed ringing for each SDN button 11 This button is used for the integrated voice mail features 12 The default voice mail floating extension number is 500 To exit at any time lift the handset You can select the parameter with the Navigator Key Up or Down instead of entering a number 3 1 Customising Your Phone Personal Programming To distinguish the ringing tones for each CO INTERCOM ICD Group PDN or SDN button Digital proprietary telephone only To continue PROG PROG S D PROGRAM D PROGRAM gt gt tonetypeno gt O a A O one AUTO DIAL STORE INT INT Press INTERCOM INTERCOM Enter tone type Press ENTER or Press PROGRAM D D number STORE PROGRAM Press CO ICD Group Press CO ICD Group PDN SDN or PDN SDN or INTERCOM INTERCOM e e Available tone types vary depending on the telephone you are using P PTs except KX NT265 KX T7600 series PTs except KX T7665 Tone types 01 to 30 01 20 tone 21 30 melody are available KX NT265 KX T7665 Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone type 01 on Other telephones Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone ty
177. tures 2 1 1 Extension Control 174 The manager extension can control the settings of other extensions Changing the Settings of Other Extensions Changing the Settings of Other Extensions To lock unlock other extensions Remote Extension Dial Lock This feature is also Known as Remote Station Lock Control PT SLT PS Unlock gt Wm gt L gt extension no Lock Off hook Enter 78 Enter 2 to unlock Enter extension or 3 to lock number G 4 C Tone On hook e e The manager can use Remote Extension Dial Lock to unlock any extension whether that 5 extension was locked remotely Remote Extension Dial Lock or from the extension itself Extension Dial Lock User Manual 2 1 Control Features 2 1 2 Time Service Mode Control The manager extension or the preprogrammed extension can change the time mode Day Lunch Break or Night There are two methods Automatic or Manual of changing the time modes Automatic enables the time mode for each day of the week to change automatically You may also change it manually Manual enables to change a mode in manual as follows To change the time mode Day Night Lunch Break While on hook Time Service Day Night Lunch Break Press Time Service Day Night Lunch Break until the desired mode appears PT SLT PS Co Day C Night D GT X gt amaaa gt Dia chre S Break Off hook Enter 780 Enter 0 to 3 On hook as you d
178. u switch the FWD DND status any FWD destination that was set previously is not 5 cleared To set and clear FWD DND for outside intercom calls While on hook when in FWD DND Setting Mode e A C1 Outside Calls arora D gt D gt C2 Intercom Calls Press the fixed Enter 1 or 2 Press STORE FWD DND button C FWD DND off Ci DND on Enter 0 or 1 COR 2 FWD AII Calls extension no C3 FWD Busy gt gt 4 FWD No Answer outside line outside C FWD Busy No Answer gt C max 32 digits ae Enter 2 to 5 Enter destination extension number or outside line access number and then outside phone number e This step can be omitted To set the timer for No Answer and Busy No Answer While on hook when in FWD DND Setting Mode ate FWD DND AUTO DIAL gt Ger wm gt STORE Enter time AUTO DIAL Press STORE to set A confirmation tone will be heard AUTO DIAL STORE Press the fixed Enter 3 Press STORE seconds 0 120 Press STORE FWD DND button to set A confirmation tone will be heard User Manual 93 94 1 6 Before Leaving Your Desk o e You can enter the time as a 1 3 digit number For example 15 seconds can be entered as J 4 5 or 01 5 To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD Group While on hook when in FWD DND Setting Mode Or C4 Virtual PS 1 eS Eaa gt C5 Virt
179. ual PS 2 gt AUTO DIAL C6 Virtual PS 3 Virtual PS 4 STORE gt gt Press the fixed Enter 4 to 7 Press STORE FWD DND button To cancel ringing C FWD off Enter 0 D RA gt gt O To set ringing STORE Ci FWD AII Calls access no phone no Press STORE max 32 digits to set Enter 1 Enter outside line access number and then outside phone number A confirmation tone will be heard e e Only one extension assigned as member 1 in each ICD group can perform the settings for 5 virtual PSs e Itis possible to switch the forwarding status on off of a virtual PS by entering the number 4 7 of that extension then pressing the fixed FWD DND button instead of pressing the AUTO DIAL STORE button User Manual 1 6 Before Leaving Your Desk Forwarding Your Calls Using ISDN Service Call Forwarding CF by ISDN All calls are forwarded to an outside party using ISDN The following types of call forwarding are provided by the ISDN service Unconditional Call Forwarding Unconditional CFU When your extension is busy Call Forwarding Busy CFB When you do not answer Call Forwarding No Reply CFNR To set PT SLT PS SS aA gt oie gt Gea gt Coors gt gt Off hook Enter 7 5 Enter outside line Enter Enter your multiple number 3 digits subscriber number C2 Unconditional MSN aa ne OF gt gt Lid r gt CI No Reply gt desired phone no gt 0 g a
180. umbers available per extension default 10 numbers stored in locations 00 to 09 can be increased to a maximum of 100 User Manual 195 3 1 Customising Your Phone Personal Programming To edit the names and numbers of personal speed dialling PROG O Oo gt LO ersonal spee 4 gt es gt i dialling sa gt gt AUSE AUTO DIAL O 0 Enter personal speed Press PROGRAM Enter 10 and then press ENTER or PAUSE Or press STORE dialling number 2 digits To erase a number or character A Enr p ne gt Cc Press Left or Right Press CLEAR gt D gt to select a desired part AUTO DIAL STORE To insert a number or character Press ENTER or STORE alr gt number character Press Left or Right Enter a number or to select a desired part character It will be inserted in front of the selected part 196 User Manual 3 1 Customising Your Phone Personal Programming Clearing Features You can clear or change to features as follows Default Setting Display Switching Mode Hot Line Calling Line Identification Restriction CLIR Calling Connected Line Identification Presentation CLIP COLP Caller ID assigned on your extension Preferred Line Assignment Outgoing Preferred Line Assignment Incoming The longest ringing line Alternate Receiving Ring Voice Ringing Tone Call Paired SLT will ring Disable Parallelled Telephone Forced Answerback Selection Live Call Scr
181. ur extension PIN or change a stored extension PIN to new one Extension PIN Personal Identification Number stored extension PIN new extension PIN max 10 digits ENTER STORE To change a stored extension PIN to new one same extension PIN To prevent other people from using your telephone Extension Dial Lock extension PIN max 10 digits C To unlock Lo extension PIN max 10 digits C To lock 0 extension PIN max 10 digits C To unlock Lo extension PIN max 10 digits C To lock 1 User Manual 193 To prevent other people from seeing your personal speed dialling directory call log SVM log and from playing back the voice messages in your message box Display Lock 1 e g g e E 2 e 3 1 Customising Your Phone Personal Programming Input TD _ No Normal Any Flexible CO buttons can be modified Do you prefer to set the One PUERTO _ Yes Only One touch diallin One touch Dialling L J ea AnS ee Mode Selecti buttons can be modified ssignment Mode Selection However to modify them there is no need to enter 2 before the number 1 Not available fora PS 2 CO button numbers 25 36 are available only when the Add on Key Module is set up to your telephone 3 Not available for the KX T7665 4 This setting applies to both outside and intercom calls For intercom calls this feature must be enabled through system programming 5 Only avai
182. utton on the proprietary telephone S Enter the required number lt Example gt account code Enter the account code desired no Seize an outside line One of the following Press the CO button Dial automatic line access number 0 or 9 Dial outside line group access number and outside line group number Press the Call button on the Doorphone Press the hookswitch lightly You will hear a busy confirmation dial ring or ringback tone B Tone Busy Tone C Tone Confirmation Tone D Tone Dial Tone R Tone Ring Tone R B Tone Ringback Tone Dial an extension number Dial outside phone number extension no outside p phone no Dial the telephone number 16 User Manual dial key Press any dial key 0 9 1 1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console they may have some of the useful feature buttons described below For a PS user refer to Operating Instructions for PS These buttons make operations simple The illustrations may differ from the buttons on your telephone Fixed Buttons CO SP PHONE Used to make or receive an outside call Used for hands free operation co Button assignment is required Also used as feature buttons Button assignment is required Only the outside line number e g 1 2 may be shown on some telephones AUTO DIAL STORE
183. vigator Key can be used for the display contrast and the volume control or you can search for desired items on the display Press the Navigator Key Volume Key or rotate the Jog Dial in the desired direction The contrast or the volume level and the items will change as follows Navigator Key Jog Dial Volume Key Up Up Level increases Left V4 N Right Level increases anti clockwise clockwise Level decreases Level increases Down Level decreases Level decreases User Manual 15 1 1 Before Operating the Telephones Examples The displays and the illustrations shown as examples are from a telephone connected to the KX TDA200 Restrictions Some features may be restricted at your extension depending on system programming and the type of telephone being used Icon Descriptions The following icons show you the feature availability notes and action to use the features This feature cannot be used with a single line telephone oa LOR outside line La laa See Programming for Related Programming if necessary Ry Off hook One of the following yN Lift the handset Press the SP PHONE button Press the MONITOR button To start talking lift the handset Press TALK button 000000 000000 000000 o00000 x00000 F On hook One of the following Hang up Press the SP PHONE button Press the MONITOR button Press CANCEL button Press the corresponding feature b
184. want to confirm my extension number e r Your Extension Number in 1 1 1 Before Operating the Telephones The date and time are not correct e Set the date and time by system programming ge Date amp Time 000 in 3 3 2 System Programming The display is not shown well m Change the Display contrast level L 3 1 2 Settings on the Programming Mode want to distinguish the tones e amp amp To distinguish the ringing tones for each CO INTERCOM ICD Group PDN or SDN button Digital proprietary telephone only 3 1 3 Customising the Buttons The MESSAGE button light lit e Another extension left you a message waiting indication while you were on the phone or away from your desk An SDN button on my extension does not e A PDN button is not assigned on the extension work corresponding to your SDN button gt Create a PDN button on the desired extension 8 3 1 3 Customising the Buttons 218 User Manual 4 2 Feature Number Table 4 2 Feature Number Table 4 2 1 Feature Number Table Numbers listed below are the default settings There are flexible feature numbers and fixed feature numbers If you change the flexible feature numbers fill in your assigned numbers new in the list for future reference Feature While dial tone is heard pom Additional digits buttons 1 2 1 Basic Calling To call an operator Operator Call To select an idle outside line automatically outside phone no Automatic Li
185. ways in FWD DND Cycle Switch Mode the mode cannot be changed e f your extension has set this feature a calling extension will hear DND tone e If this feature is set the Call Forwarding FWD feature does not work e Specified extensions can override this feature and call DND extensions DND Override e When making a call using an SDN button to a PDN extension with DND set this feature will temporarily be deactivated e When intercom calls are set to be handled differently from outside calls DND set cancel we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button will indicate the setting for either outside calls or intercoms calls but not both Note The DND icon on PS display reflects the setting for outside calls only b pressing the FWD DND Both calls button including FWD DND button fixed button will not change the FWD or DND mode for intercom calls and outside calls separately ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit FWD DND Both calls Outside calls Intercom calls buttons Switching FWD DND Status Using Fixed FWD DND Button Using a proprietary telephone PT you can easily switch the FWD DND status for outside intercom calls without clearing any FWD destination that was set previously XP User Manual 121 1 8 Settin
186. xtension PIN Personal Identification Number so that you can prohibit access to your logged information Display Lock Refer to 3 1 2 Settings on the Programming Mode e You can also have a Call Log button for an ICD Group Incoming Call Distribution Group e Ifa call arrives while you are using the call log the call log display will be replaced with the caller s information cS Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Call Log button or Call Log for ICD Group button Calling with the Outgoing Call Log You can redial using the outgoing call log To call While on hook Press Left Press Up or Down Off hook until desired number appears To call with the REDIAL button Display PT While on hook D Press REDIAL to Press REDIAL Off hook display the outgoing until desired number call log appears QO e System programming is required for this operation e This operation is available only for digital proprietary telephones with a display 162 User Manual 1 13 Using a Display Proprietary Telephone To store the caller s information in personal speed dialling Display PT When the desired party is displayed AUTO DIAL STORE Press STORE 9 e You can lock your call log display by using an extension PIN Personal Identification Number ax so that you can prohibit access to your logged information Display Lock Refer to 3 1 2 Settings on the Progra
187. xtension PIN to Your Extension Extension PIN Personal Identification Number You can assign a password to each extension The following features require an extension PIN 1 Screening calls Live Call Screening LCS 2 Prohibiting other people from seeing your personal speed dialling directory call log SVM log and from playing back the voice messages in your message box Display Lock 3 Using the same settings as your extension at other extensions Walking Extension Remote Control Operation Walking COS 5 Extension Dial Lock Clear gt To set PT S LT PS PIN Personal Identification Number SS gt GEG gt CD gt n gt gt Off hook Enter 799 Enter 1 Enter extension PIN max 10 digits J GT gt gt gt lextensinpn gt C amp C Tone SMETA Enter same extension PIN ENEA max 10 digits On hook 186 User Manual 3 1 Customising Your Phone Personal Programming To cancel PT SLT PS PIN Personal Identification Number stored D D Emmaa M gt okne gt Off hook Enter 799 Enter 0 Enter stored extension PIN gt gt age On hook o e WARNING There is a risk that fraudulent telephone calls will be made if a third party discovers FB your password extension PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b S
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