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SatDOCK RST980 Installation & User Manual
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1. gt Give full attention to driving driving safely is your first responsibility gt Use hands free phone operation as provided by this kit gt Turn off the road and park before making or answering a call if driving conditions so require RST98O Installation amp User Manual Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded against the RF signals from your wireless phone Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches 6 be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research Persons with pacemakers gt Should ALWAYS keep the phone more than six inches from their pacemaker when phone is turned ON gt Should turn the phone OFF immediately if you have any reason to suspect interference is taking place Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be us
2. Push down on the handset to seat the handset base firmly in the SatDOCK cradle To clip the handset into place press and hold the button on top of the 9505A handset whilst pushing it back into the SatDOCK until it clips into place Release the button on top Gently pull on the handset to confirm that it is docked correctly and won t come loose When removing 9505A Handset from the SatDOCK cradle reverse the above steps ensuring you hold down the button on top of the handset before trying to remove it from the SatDOCK The handset can now be powered on for normal mobile operation refer to 9505A manual for further information 24 RST980 INSTALLATION amp USER MANUAL Mute Functionality amp Privacy Mode wi Be ray ee a 4 ap ioe EA gt li a F li d Ys AA ad Charge ANY M BEAM SatDOCk Mute functionality The mute function of the SatDOCK allows the user to mute the uplink MIC audio to the 9505A handset whilst docked in the SatDOCK by simply pressing the Mute button on the face of the SatDOCK A red light will illuminate the Mute button to visually confirm that the SatDOCK is muted Privacy Mode The Privacy Mode allows a user it utilise a Privacy Handset or earpiece plugged into the side of the 9505A handset in the 2 5mm jack and subsequently does not use the external microphone or speaker To enable Privacy Mode press and hold the Mute button for 1 5 seconds The red light on the mute button
3. the marked locations 3 Drill the holes amp mount using the six screws provided with the fuse kit Using the Connector Plugs The connector plugs can be removed from the Hands Free Interface for easy wiring and then connected once completed The screw connector enables the cables to be securely fastened Ensure that no wires are exposed once the screw Is fastened to avoid blowing a fuse The cables should only be connected as specified according to the below diagram The external ring alert and the Mute connector are for optional wiring Refer to the earlier section for details RST980 INSTALLATION amp USER MANUAL Reem my t WW Iaoa w ELECTRICAL LEGEND 1 RED 12v B 1 3 2 2 Black GND B 3 Green Accessory Power Acc Radio Mute amp Horn Alert Output that switches to ground when active Connecting the Interface cable and Antenna Adapter 1 Affix the supplied TNC SMA adapter to the antenna cable 2 Connect this end of the cable to the SMA connector on the rear of the SatDOCK 3 Connect the Interface cable to the rear of the SatDOCK as pictured below ensuring you fasten both thumb screws RST980 INSTALLATION amp USER MANUAL Installing the Directional Microphone Follow these steps to mount the microphone 4 5 installing the microphone cable in a concealed area where the cable will not get damaged typically down the drivers A pillar the microphone can then be
4. Comm Port on the HFI module allowing data calls or tracking alerting modules or a PC to be connected Refer to the AT commands guide on the Beam website www beamcommunications com for Iridium modem commands II RST980 INSTALLATION amp USER MANUAL LeoTRAK Optional The Beam LeoTRAK terminals provide the latest technology to support various alert monitoring messaging and tracking applications The Leo TRAK intelligent terminals have an inbuilt GPS engine providing pinpoint accuracy for Tracking amp Alert applications The four different terminal variations include GPS GPS GSM GPS Satellite and GPS GSM Satellite All terminals support features such as in built SD card geo fencing capability battery backup and optional Control Panel RST980 Key Features gt Convenient Hands free Operation gt Supports Voice A Data Services gt Supports Intelligent Handset gt Full Duplex Hands free Operation gt Handset Charging gt Echo Cancellation gt Horn Alert Integration gt Stereo Integration Capable Line HO gt 11 32V DC Input gt Convenient Installation gt Easy to use gt Robust amp durable RST980 INSTALLATION amp USER MANUAL Equipment Overview Side A Power Line In Out Optional Speaker DBS Comm Microphone Intelligent Handset Port Optional Side B ELECTRICAL LEGEND Iridium RED 12v B 9505A SCH mm GE as Black GND B Green Accessory Power Acc 13 RST
5. It flashes when the SIM card is full Satellite Mode Indicator Appears when your phone is in satellite mode Home System Indicator appears when the phone has successfully registered with the Iridium satellite No Service Indicator Appears when your phone is not capable of placing or receiving calls T X In Use Indicator Appears when a call is in progress Scroll Bar Apears on the right of the display when in a menu The button on the scroll bar indicates where you are in the list Check Mark Indicates a menu item is selected Hourglass Icon Appears in the display when your phone has to request settings from the network Quick Access Menu Icons Allow you to easily identify Quick Access features as you scroll through the Quick Access menu d a d 31 RST980 INSTALLATION amp USER MANUAL Power On Messages Once your phone is powered on you may see WE Message Description Searchin The phone is attempting to establish communications with the H satellite network Reaisterin Your phone is registering with the network When the process is g H complete you will see Registered Your phone is unable to establish registration with the satellite Check Signal network Move to a location with a clear unobstructed view of the sky Invalid Account Contact your service provider Enter Phone Your phone was locked after the last use Enter your four digit Unlock Code unlock code and press OK to proceed E
6. in vehicle unit Check the car radio is switched off whilst on a call Check there is no external interference from outside the vehicle trains large machinery other communication equipment Check the microphone and antenna cabling Check the DC power input O There is a lot of background noise on the call A Check the signal strength and that you have 5 bars to make a quality call Check the location of the microphone ensure it is not located near an air vent or too close to an open window Test on another call Q There is extreme echo on the call A Check the volume of the terminal is not on the highest setting as this will create echo try turning it down a little Ensure the speaker and microphone are not positioned too close together Ensure that the microphone is not facing the speaker Relocate either or both if necessary Q Dropped calls Keep in mind that this is a satellite network and when you are in motion form time the satellite signal may become obstructed by such things as buildings bridges tunnels larger vehicles Check the antenna connection Ensure the antenna cable has not been damaged Ensure that only approved antenna cable has been used Q Poor voice quality 39 RST980 INSTALLATION amp USER MANUAL Ensure the signal strength is at 5 bars on the handheld terminal Check your location and for interference Keep in mind that on hands free calls there may be background interference from environment
7. leg space gt Avoid locating the speaker behind a sound absorbing barrier for example facing upward under a seat or behind a dashboard panel gt Do NOT position the microphone where it will be affected by the output of the speaker 21 RST980 INSTALLATION amp USER MANUAL Wiring for Additional Features Convenient On Off Feature The power cable includes a Green wire which when connected to sense the status of the vehicle ignition enables the user of the mobile to conveniently turn the phone on and off with the vehicle ignition Entertainment Mute Feature optional The entertainment mute output connects to the mute input on your car radio if the radio includes a mute function The entertainment mute feature automatically mutes the radio when you place or receive a call This feature needs to be integrated with a car radio that supports this functionality Note This output signal from the Mute connector sinks a maximum of 100mA 0 1A to ground Horn Alert Ring Feature optional The horn Alert Ring output connects to the horn of the vehicle or other device for alerting when an incoming call is received on the terminal Local laws and regulations regarding the connection of Audible horn Alerts must be abided by Please consult local authorities in your area prior to wiring in this feature Note This output signal from the Ring connector sinks a maximum of 100mA 0 1A to ground Therefore it can onl
8. to turn off your vehicle engine For Vehicles Equipped with an Air Bag An air bag inflates with great force Do NOT place objects including both installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result RST98O Installation amp User Manual About BEAM Communications N gt BEAM BEAM Communications is an authorised manufacturer of Iridium Satellite products BEAM develops subscriber products that utilise the Iridium satellite network of Low Earth Orbit satellites known as LEOs The Iridium network is extensively used around the world by commercial enterprises and defence agencies BEAM products address the needs of individuals communities government agencies and the corporate sector providing voice and data access without the need for traditional wire line or mobile phone infrastructure As the Iridium satellite network is global BEAM products address global markets across the spectrum of rural and remote users including households motor vehicles telemetry maritime and emergency services BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com Tel 61 3 8851 0400 Fax 61 3 9560 9055 About this equipment This guid
9. will start flashing to indicate that the SatDOCK is in privacy mode as opposed to being constant Red when in mute mode To exit privacy mode simply press once the mute button again 25 RST980 INSTALLATION amp USER MANUAL Operation of the RST980 SatDOCK 1 Ensure the 9505A handheld is switched off and the vehicle ignition is off 2 Remove the antenna from the 9505A handheld 3 Place the handset into the SatDOCK as per the instructions above 4 Switch the vehicle ignition to ACC or ON position phone and SatDOCK will automatically power up 5 Wait for the unit to register on the network 6 You are now ready to make and receive calls Checking Performance after Installation To confirm that the phone is working properly follow the instructions in this section 1 Make a call from the handset whilst in the SatDOCK and confirm operation 2 Make acall tothe handset and confirm operation Removing the 9505A from vehicle When removing the 9505A from the SatDOCK follow these simple steps 1 Ensure the vehicle is switched OFF and the 9505A handset is also OFF 2 Remove the 9505A handset from the SatDOCK 3 Replace the standard antenna to the 9505A handset see above The handset can now be powered on for normal mobile operation 26 RST980 INSTALLATION amp USER MANUAL SatDOCK Interface LED State Charge LED Mute LED Handset is fully charged 0 Handset is charging ia Charging Error pg Mute Mode B
10. 980 INSTALLATION amp USER MANUAL Installation Guidelines Wherever you install your equipment follow these guidelines gt The units must be protected from dirt and moisture gt Ensure that each mounting surface is strong enough to support the component being mounted to prevent the component from loosening over time gt The Space around the units is sufficient to allow for cooling gt Select sites for mounting components that do not interfere with driver or passenger seating or leg space gt Ensure that any wires or cable that attach to the item being mounted will not interfere with driver or passenger seating or leg space gt Mount all components securely to prevent shifting that could cause injury or could interfere with safe vehicle operation Always use the supplied mounting hardware gt The units can be easily removed gt The location allows for adequate clearances for cables gt Only qualified personnel should install communication equipment If necessary contact the vehicle manufacturer for air bag information specific to the vehicle Caution Air bags inflate with great force DO NOT place objects including communication equipment in the area over the air bag or in the air bag deployment area If the communication equipment is improperly installed and the air bag inflates serious injury could result Routing Cables If your vehicle is equipped with wiring troughs in the doorsills use them to simplif
11. 980 INSTALLATION amp USER MANUAL Using the Communication Port The Hands free interface provides the convenience to access data services from anywhere on earth You should consult your service provider for full details on the availability of this service with your account RS232 Data Port An RS232 serial data port is available via the Comm Port allowing data calls or tracking alerting modules or a PC to be connected The DB9 Comm Port enables any data device to be connected to the Hands free Interface unit To use this service over the Iridium network you must ensure that Data Access has been set up with your service consult your Service Provide TIP Learn more about Data Services available at www beamcommunications com 28 RST980 INSTALLATION amp USER MANUAL Using the Line In Out The Line In Out pluggable screw terminal allows interfacing to the vehicles existing communications system The Line audio level of this interface is that of typical equipment being 10dBV which is about 0 3V Pinout Line In Out 1 left Line In uplink audio 2 middle ground 3 right Line Out downlink audio W NOTE It is recommended to use screened 2 core audio cable in making the plug It may be required to adjust the gains of the communications system that is being interfaced in order to achieve optimum levels W NOTE The microphone port needs to be disabled if using the line In by switching the sli
12. Intelligent handset uses RJ45 port e Antenna Cable e Antenna See your Service Provider for pricing and availability of these quality BEAM accessories RST98O Installation amp User Manual User information Please record your serial number here for future reference LES Model RST980 seriaino A LUUAL This number can be copied from the white label on the SatDOCK Eg 100A2800 RST98O Installation amp User Manual Contents Package ei LE CN 3 USED INTONMAUON E 4 Salely INTOFMAUON pasaia 6 About BEAM ee Un let e Un EE 10 ADOUE TRIS e UU e VT EE 11 InStallatiOn GUIGEIINGS soncisoiainsarcinnei 14 Je Eden Wee 15 Wining Tor AOGIION AIF EE 22 Using the Communication Port gege 28 Ke Data PON E 28 Usmo Te Gne a 29 Connecting an Intelligent Handset Optional c ccccceccccsscececccenceceneeseneeseneeseneesauees 30 POW GI OMIMICSS ACCS iiss ee E EEE EE EE EEEE EE EES 32 Assuring Quality of Iridium ServiCe cccccssseecesseeecessseeseesseeseenseeseenseeseenneees 33 SPECIFICATION SUIMMANY EE 35 Cradle Mounting DimensionsTroubleshooting cccceeseeesseseneeeeseeeeneeeeneeeenees 37 TFOUDIESIIOOUING E 38 RST98O Installation amp User Manual Safety Information Note Read the following information before installing and using the BEAM RST980 SatDOCK Your RST980 is a low power docking station for the 9505A handset when ON it will charge the 9505A handset whilst docked in the RST980 The desi
13. al noise Remember all satellite network have a slight delay in the call Battery not charging on the cradle Check to make sure that the connector cable is connecting properly Ensure the 12V DC cable has not become loose or disconnected Ensure the 12V DC cable was installed correctly get a message asking me to rotate the antenna whilst the handset is in the SatDOCK cradle This can occur in earlier firmware versions of the 9505A handset To enable disable this message using the keypad on your 9505A handset type in the following code 92 Phone powers off once the ignition is switched off or the key is removed This is normal operation however connecting the ACC cable to a constant power source on the vehicle will rectify this if such an operation scenario is required There is no Audio from the Speaker Check that the speaker connector is installed directly to the HFI kit Check that the interface cable from the HFI to the SatDOCK is connected Check the signal strength on the intelligent handset Party B cannot hear your voice Check that the microphone connector is installed directly to the HFI kit Check that the interface cable from the HFI to the SatDOCK is connected Check that the SatDOCK is not in mute or privacy mode Check the signal strength on the handset You can t make calls 40 RST980 INSTALLATION amp USER MANUAL Check that the antenna Is properly mounted Check you have connected the Ante
14. atDOCK Cradle When selecting a location for the SatDOCK cradle consider these guidelines gt Ensure that each mounting surface is strong enough to support the control unit gt Mount the handset so that it is within easy reach of the driver during normal vehicle operation gt Ensure that the SatDOCK is within reach of the HFI unit gt Position the handset and cables so that it does not interfere with vehicle operation or with driver or passenger seating or leg space Mount the cradle holder so that the handset is within easy reach of the driver during normal vehicle operation Allow enough room so that you can easily insert the smart handset into and remove it from the cradle Ensure sufficient room is allowed for the use of the antenna connector and antenna cable on the rear of the SatDOCK Cradle Securely mount the cradle in the desired location ensuring that it is not obstructing any of the vehicles controls or accessories An optional mounting bracket may be used for more tailored installations Various brackets can be obtained from Auto Electricians or automotive parts suppliers The SatDOCK can be either mounted directly to a flat surface by using the 2 holes in the back of the cradle as pictured below or by means of using the RAM bracket as outlined below Step 1 Secure one the pivot bases to a convenient place in your vehicle as per the above considerations Step 2 Secure the 2 pivot base onto the rea
15. d under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing 5 The warranty is a return to base warranty and freight is paid by the sender 6 A charge of USD150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenance or neglect 7 BEAM Communications will not accept responsibility for any invoiced goods or services that are not covered by a BEAM Communications written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization 8 Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature 9 This warranty policy may be e
16. de switch to the RIGHT Use the tip of a pen to gently click the slide switch over to the RIGHT Slide Switch 29 RST980 INSTALLATION amp USER MANUAL Connecting an Intelligent Handset Optional The Hands free interface is capable of supporting the use of an optional Intelligent handset An optional Beam RST970 Intelligent Handset will simply connect to the Hands Free Interface Unit When connecting the RST970 Intelligent Handset make sure that the Vehicle Accessories is off and the 9505A handset is off prior to powering on the Intelligent Handset Note Only an approved Beam DPL Based Iridium Intelligent Handset should be installed with this Hands Free Accessory 30 RST980 INSTALLATION amp USER MANUAL Iridium Display Definitions Signal Strength Indicator indicates the strength of the signal from the network The signal strength indicator appears continuously in the top left hand corner of the display The i _ al more segments displayed in the bar graph the stronger the signal Five bars indicate full signal strength No bars indicate a weak signal Battery Charge Indicator indicates the strength of the battery charge The more segments displayed the greater the battery charge You can also check the strength of the charge at any time through the menu oe Real Time Clock Indicator eier Displays the time in either 12 hour or 24 hour format Message Indicator Appears when you receive a new message
17. e Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the following terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order and or warranty processing arrangements have been agreed upon in writing by BEAM 2 BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products 3 BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects develope
18. e outlines the details for installing the Beam SatDOCK in conjunction with an Iridium 9505A Portable Handset This kit must not be used with any other device other than the Iridium 9505A Handset Features Full In vehicle Integration The Beam SatDOCK allows for a quality semi permanent installation to a vehicle The antenna microphone and speaker are simply installed in a convenient location within the vehicle following the instructions provided with the kit The handset is simply seated in the SatDOCK cradle gege for use Handset Charging When the 9505A is seated in the SatDOCK the 9505A battery is charged whilst the vehicles ignition is on 9505A Functionality The major advantage of the SatDOCK is the hands free use combined with a sturdy docking capability along with the permanently installed antenna for increased call quality and signal penetration The 9505A will support all the standard functionality whilst being used with the Beam In vehicle kit plus a single touch mute function accessible from the front of the SatDOCK Intelligent Handset Interface The SatDOCK supports the optional Beam Intelligent Handset RST970 via the Hands free Interface HFI module The handset supports voice calls as well as utilizing the Iridium SMS service The handset is compact and includes an inbuilt ring alert The handset also enables a private in vehicle conversation RS232 Data Port A RS232 serial data port is provided via the
19. e susceptible to RF radio frequency interference from other electronic devices This problem is more evident when numerous antennas and broadcasting devices are located within close proximity to each other Symptoms of RF Interference Symptoms of RF interference often resemble those that arise when an Iridium phone is being operated with an obstructed view of the sky some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the Iridium unit Mitigation of RF Interference Iridium Service degradation due to RF interference can be significantly improved by a Increasing the distance and moving the Iridium antenna off axis from the source of the interference and b Using an external band pass filter and an external antenna 34 RST980 INSTALLATION amp USER MANUAL Specification Summary Electrical Average Current 12V 24V missen Standby Mode 0 47 A 0 15 A Talk Transmit Mode 0 54 A 0 24 A Environmental Operating Temperature 15 C to 55 C ambient Range Operating Humidity Range lt 85 RH non condensing Storage temperature 30C to 70C Weight HFI module 0 5 kg Dimensions HFI module L183 x W130 x H27mm RS232 Comm Port Specification The HFI is provided with a RS232 serial port for data connect
20. from numerous locations 24 hours a day 7 days a week in order to achieve this There are conditions that can compromise the quality of the service you may receive These include e Obstructions e Cabling e RF Interference 1 Obstructions The antenna must be able to see the entire sky from approximately 8 degrees above the horizon Nearby tall buildings or similar structures heavily leafed trees and mountains can all degrade performance as they block the signal between the antenna and the satellites Having a completely open view of the sky plays a very important role in maximising performance as the Iridium satellites cross the sky from North horizon to South horizon during a connected call All surrounding obstructions must be lower than the top of a fist extended at arms length and the bottom of the fist placed on the horizon Iridium performance is immune from natural environments such as clouds fog rain snow wind and smoke 33 RST980 INSTALLATION amp USER MANUAL 2 Cabling Using an externally mounted antenna provides an ideal solution for many applications If you have or plan to install an external antenna it is very important that the cables used meet the Iridium guidelines established for proper performance For optimal performance we recommend using the shortest length of cable and the fewest number of connectors possible 3 RF Interference All wireless devices including satellite telephones ar
21. gn of your RST980 system complies with international safety standards Refer to the appropriate section of this RST980 Installation amp User Manual for additional safety information Warning Do not open equipment There are no user serviceable parts inside lf a DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors except the Line and Accessory sockets must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 Conventions in this Manual Warnings cautions and notes appear throughout this manual and are represented by following conventions Warning This symbol and associated text indicate a warning note providing information to prevent personal injury or damage to equipment Note This symbol and associated text indicate a note providing general operating information Interference All wireless phones may get interference which could affect performance Record Write details of your unit for easy reference when required Ideal when troubleshooting RST98O Installation amp User Manual Exposure to Radio Frequency Signals Your wireless mobile telephone is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals International agencies have set standards and recommendations for the protection of public expo
22. ing equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle Posted Facilities Turn your phone OFF in any facility where posted notices require Aircraft Airline regulations prohibit using your phone while in the air Consult the local Aviation Authority for guidelines on use of the equipment on board an aircraft RST980 Installation amp User Manual Potentially Explosive Atmospheres gt Turn your phone OFF and do not remove your battery when you are in any area with a potentially explosive atmosphere gt Obey all signs and instructions gt Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death gt Areas with a potentially explosive atmosphere are often but not always clearly marked They include but are not limited to o fueling areas such as gasoline stations o below deck on boats o fuel or chemical transfer or storage facilities O areas where fuel odors are present for example if a gas propane leak occurs in a car or home o areas where the air contains chemicals or particles such as grain dust or metal powders o any other area where you normally would be advised
23. ion It is a 9 pin D type female socket wired DCE for connection to a standard PC with a 1 1 cable 35 RST980 INSTALLATION amp USER MANUAL Physical Connection The pin out of both connectors is described in the following table Pin Sioa ron Som 2 mn rem enen WC PC SRST Date Terminal Ready e oon RST gt PC Data Set Ready CTS and DCD 7 RTS PCSRST Request to Send 8 oe PC RST Clear to Send ofr RST SPC Ring Indicate 7 5V on Log port RS232 Port Signal Support and Handshaking The Data port supports full software XON XOFF handshaking on data AT commands bypass this as standard for Hayes modems or full hardware handshaking on RTS CTS with DCD carrier indication RS232 Port Electrical Parameters The Comm Port conforms to the RS232 interface specification with the following parameters Communication Rate 220 to 19 a Baud recommended maximum Protocol 1 start bit 8 data bits no parity 1 stop bit asynchronous Voltage Levels and RS232 compliant Sensitivity 36 RST980 INSTALLATION amp USER MANUAL Cradle Mounting Dimensions 52mm 6 2mm 45mm 6 2mm 205mm 65mm 37 RST980 INSTALLATION amp USER MANUAL Troubleshooting This chapter provides information to help you troubleshoot problems you may encounter while running the HFI and or SatDOCK Q No power on HFI A Check power is connected to the interface unit Check the vehicle ignition is in ACC or IGN or ON positi
24. nna adaptor correctly to the SatDOCK Do you have a clear view of the sky Did you enter the number in international format All calls made from the Iridium System require a special calling sequence please refer to your Service Provider for these details Check the signal strength meter If the signal is weak move the vehicle to a more open area Check the Network Selection settings Check your Operator coverage map Is Restricted displayed Check the Call Barring setting Has a new SIM card been inserted Is it active You can t receive calls Check to see that your phone is powered on Check the antenna Is it properly mounted Do you have a clear view of the sky Check the signal strength If the signal is weak move the vehicle to a more open area Check the Call Forwarding and Call Barring settings Check the Ringer setting If it is off there is no audible ringer You can t make international calls Have you included the relevant codes Press and hold the key to display the international dialling prefix and then enter the appropriate country code followed by the phone number Your PIN is blocked Enter the PIN unblocking key PUK1 or contact your service provider Your PIN2 is locked Enter the PIN2 unblocking key PUK2 or contact our service provider 41 RST980 INSTALLATION amp USER MANUAL Q Your SIM card won t work A Is the card inserted the correct way Is the gold chip visibl
25. nter the four to eight digit SIM card PIN code provided by your service provider and press OK to proceed Insert Card Power off your phone make sure your SIM card Is inserted completely and then power your phone on again Check Card The SIM card is damaged or inserted the wrong way If the SIM card PIN code is incorrectly entered three times ina Blocked row your phone becomes blocked Use 05 to proceed to enter the PUK code If the SIM card PIN2 code is incorrectly entered three times in a SR row some features e g Fixed Dialing become blocked Bad Card See Your SIM card has been damaged or incorrectly issued Supplier Contact your Service Provider for information Busy Try Later or The phone is unable to access the network Try again in a few Please Try Later minutes i The phone is unable to access the network Move to an area Restricted Area where calls are allowed Press OK to redial the number automatically Follow the installation directions for installing the Antenna system that will be provided with your antenna Ensure that if an optional antenna was not supplied with this kit that the antenna is an approved Iridium antenna 32 RST980 INSTALLATION amp USER MANUAL Assuring Quality of Iridium Service Iridium is committed to providing subscribers around the world consistent reliable quality voice and data access all day every day The Iridium satellite system is monitored for call performance
26. ois Privacy Mode FFashing ao Incompatible handset Se Hashing Fast Connection Error Normal Handsfree Model JOM Eq Unsafe ambient ternperature for charging When the vehicle ignition is turned off the handset will turn off after a delay as follows gt The unit will prepare to turn off phone after the first 5 seconds gt The vehicle ignition can be returned to ACC ON position during this time and the phone will remain on without phone power dropout gt This is useful if the vehicle was inadvertently turned off during a voice call gt If ACC remains off then the Interface unit will also turn off after a further few seconds lf the power button is pressed after the accessories has already been turned off in the vehicle the telephone will operate for a period of 20 minutes before the unit will power off If after 19 minutes a call is in progress the terminal will stay on for another 20 minutes This feature is to minimise drain on the battery If during operation of the SatDOCK unit the 9505A does not turn ON or OFF try 1 Turn vehicle Accessories off 2 Turn the 9505A off 3 Remove the 9505A from the SatDOCK switch off if it was not possible to previously 4 Wait 10 seconds 5 Return the 9505A to the SatDOCK 6 Turn on the vehicle Accessories The 9505A unit will now power on in Hands free mode If it continues to exhibit out of the ordinary operations please repeat the above process 2 RST
27. on Ensure the 9505A Handset had been powered on Ensure the Connector cable to the SatDOCK is firmly fitted Check all the connection cables to and from the interface units Q 9505A handset fails to register with the Iridium service after 30 seconds A Check the antenna cable is connected to the antenna Check the antenna cable is connected securely to the SatDOCK Ensure SIM ts inserted in handset Remove the handset from the cradle and test 9505A handheld on its own outside of the vehicle Q I am unable to make a call A Check that the antenna cable is connected correctly to the SatDOCK Check the interface cable from the SatDOCK to the HFI Check the phone has power Check the phone is registered on the network Check that the 9505A handset is correctly seated in the SatDOCK cradle Try powering the handset on and off again whilst in the cradle connected Q I am unable to register on the network A Check the antenna cable is connected correctly to the SatDOCK Ensure the handset is correctly seated in the SatDOCK cradle Check the antenna is not obstructed in anyway Ensure the antenna has not been damaged Attempt to make a call outside of the vehicle using the 9505A in handheld mode 38 RST980 INSTALLATION amp USER MANUAL O The phone will not operate in handheld or in vehicle mode A Check your SIM is inserted correctly in the handset Check your battery is charged Refer to your service provider Q There a buzzing coming from the
28. r of the SatDOCK by using 2 of the supplied M4 screws Step 3 Clamp the connecting bracket to each of the pivot knobs to secure the SatDOCK in place RST980 INSTALLATION amp USER MANUAL Installing Hands Free Interface Unit HFI In many vehicles the best location for these units is on the floor or the rear vertical panel of the trunk compartment Alternate locations include under the dashboard under the front or rear seat or under the rear soeaker deck panel units If not mounted properly the transceiver may shift when the vehicle is 1 Caution Always use the supplied mounting hardware for mounting the moving which can interfere with proper operation of the vehicle Performance of electronically controlled brake and or guidance systems can under certain unique conditions be subject to interference by mobile radio operation Although the transceiver exceeds all requirements regarding radio frequency emissions you should mount the transceiver as far as possible from the guidance system and or braking modulator box usually located in the trunk to minimize any interference The best location for mounting the HFI Adapter Box is under the dashboard or front seat within reaching distance of the 9505A handset when in the SatDOCK To install the box follow these steps 1 Using the Hands Free Interface as a template mark the hole locations 2 Remove the bracket and use an awl or similar device to start the holes at
29. sible to the battery Use a grommet or other protection to prevent wear on metal surfaces for these wires 4 Prepare the fuse block Remove all fuses and tape them to their respective holders before making any connection DO NOT insert fuses until you have completed and inspected all connections 5 Connect the BLACK Ground wire to negative battery vehicle chassis if negatively grounded chassis 6 Connect the RED Battery wire to the vehicle Battery 12V via a 3A fuse 7 Connect the GREEN Accessory wire to the vehicle accessory power viaa 1A fuse This may be connected to Vehicle Ignition voltage if Accessory power is unavailable The Accessory or Ignition Sense enables the RST980 to automatically power on and off as the vehicle key is enabled 23 RST980 INSTALLATION amp USER MANUAL Antenna Operation Please note that earlier firmware versions of the 9505A handset may AN display a message prompting the user to rotate the antenna To toggle between enabling disabling this message when in the SatDOCK using the keypad on your 9505A handset type in the following code 92 Docking amp Undocking your 9505A handset To dock the 9505A handset firstly ensure you remove the rotating antenna from the handset 1 Place the base of the 9505A handset into the seat of the SatDOCK ensuring that the pins on the bottom of the 9505A handset line up with that on the seat of the SatDOCK cradle as illustrated
30. simply left exposed to a short distance as per the picture below The microphone should be installed in a location that is no greater than 45cm 1 6 away from the driver Distance greater than this will cause an attenuated voice level received The microphone can also be installed in the centre of the cabin if required so it is central to the vehicles interior space Follow these guidelines for positioning the microphone 1 Do not place the microphone so that the visor can block it when flipped up or down ge Do not place the microphone where it is exposed to direct air flow from an open window Route the cable carefully to ensure that it does not get crimped by any heavy objects or enclosures this will avoid damaging the cable Ensure the Microphone is not installed in a location that is subject to excessive driving or this may impact on the call quality RST980 INSTALLATION amp USER MANUAL Selecting a Location for the Microphone The hands free directional microphone must be properly positioned in the vehicle to ensure optimum performance When selecting a location for the microphone consider these guidelines gt Mount the microphone near the centre of the vehicle either on the driver side sun visor or on the head liner above the driver gt Do not position the microphone where it may be blocked by the visor ep d ai CT i Fo A ee N Ke A 1 d M an J sf De r Ki S F d OS gt Po
31. sition the microphone so that it faces the user of the mobile when the user is seated normally gt Do NOT position the microphone near a window or in any location where road noise or any ambient background noise may be high above 85 dB SPL gt Do NOT position the microphone where it will be affected by the output of the speaker see below 20 RST980 INSTALLATION amp USER MANUAL Installing the Speaker Follow these steps to mount the speaker 1 Mount the speaker to the transmission hump or underneath the dashboard on the passenger side 2 Do not mount the speaker so that it faces the microphone directly or this will cause heavy feedback within the system 3 Route the cable carefully to ensure that it does not get crimped by any heavy objects or enclosures this will avoid damaging the cable The speaker can be mounted in a convenient safe location where it does no obstruct the driver The bracket attaches to the Speaker using the bolt supplied The Bracket itself can be then mounted in a suitable position Correct microphone speaker positioning It is advised the speaker be mounted under the dashboard on the transmission hump or in another suitable location using the mounting bracket supplied with the speaker assembly When selecting a location for the speaker consider these guidelines gt Position the speaker so that it does not interfere with vehicle operation or with driver or passenger seating or
32. sure to RF electromagnetic energy e International Commission on Non lonizing Radiation Protection ICNIRP 1996 e Verband Deutscher Elektrotechniker VDE DIN 0848 e United States Federal Commission Radio Frequency Exposure Guidelines 1996 e National Radiological Protection Board of the United Kingdom GS 11 1988 e American National Standards Institute ANSI IEEE C95 1 1992 These standards are based on extensive scientific review For example over 120 scientists engineers and physicians from universities government health agencies and industry reviewed the available body of research to develop the updated ANSI standard Antenna Care Use only the supplied or an approved replacement antenna Unauthorized antennas modifications or attachments could damage the phone and may violate local agency regulations Please refer to your Service Provider for further information Phone Operation Do not operate your mobile telephone when a person is within 4 inches 10 cm of the antenna A person or object within 4 inches 10 cm of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines Driving Check the laws and regulations on the use of wireless telephones in the areas where you drive Always obey them Observe the following guidelines when using your phone while driving
33. ties BEAM SatDOCK RST980 Installation amp User Manual Suitable for the Iridium 9505A Portable Satellite Telephone RST98O Installation amp User Manual Beam Communications Pty Ltd SatDOCK RST980 Installation and User Manual Version 3 BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by BEAM Communications Pty Ltd BEAM is believed to be accurate and reliable However no responsibility is assumed by BEAM for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2008 BEAM Communications Pty Ltd All rights reserved Product name RST980 SatDOCK Manual revision 03 Part Number USRMANO03203 Release date June 2008 RST98O Installation amp User Manual Package Contents Check that your RST980 SatDOCK package contains L 1 x RST980 SatDOCK Docking Station LJ 1 x Hands Free Interface HEI module LJ 1 x Speaker LJ 1 x Microphone Q 1 x Interface Cable from HFI to SatDOCK LJ 1 x 3 wire Power cable harness 2 Fuses LJ 1 x Iridium Antenna Guide printed LJ 1 x RAM bracket LJ 1 x SMA TNC Adapter Q 2 x M4 Screws Optional Accessories The following optional accessories are available for your RST980 e
34. xpanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty 43
35. y cable installation and to provide maximum protection for the cables lf wiring troughs are not available route cables according to these guidelines gt Route cables so they are protected from pinching sharp edges and crushing gt Where possible avoid routing cables above the catalytic converter gt Use grommets wherever a cable must pass through a hole in a metal panel gt In a vehicle equipped with electronically controlled anti skid brakes route all cables on the opposite side of the vehicle from the braking modulator box to minimize possible interference from the phone gt Keep all in line connectors accessible The suggested path for routing cables in vehicles without wiring troughs is alongside the drive shaft hump under the carpet RST980 INSTALLATION amp USER MANUAL Guidelines for Electrical Connections The System is designed to operate in negative ground 11 32 volt electrical systems only gt The best power connection point for the positive primary power leads is the pos itive terminal of the vehicle battery Often direct connection to the battery is inconvenient and you may find it easier to connect the positive leads to the starter solenoid Always select a point as close as possible to the battery gt Connect the negative primary power leads to a good ground point on the vehicle chassis or at the battery If you must attach the negative primary power lead s directly to the negative pole of the batter
36. y you must insert a 10 amp fuse not included into the ground line Failure to insert a 10 amp fuse can cause the telephone to overheat gt Many parts of the vehicle can produce electrical noise that interferes with the electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the ignition wiring and connections to the vehicle battery are in good working condition gt Verify that low resistance connections are present between the battery negative terminal the vehicle chassis and the engine block All wire connections should be clean and tight At 13 6 volts the phone draws less than 3 amps when transmitting Confirm that the vehicle s battery and alternator have sufficient current capacity to deliver at least 3 amps more than the maximum current that may be required by the vehicle and its other accessories Warning Do not connect the SatDOCK to the interface cable until the full installation is completed Installation Procedure Install the components in the following order 1 Mount Install SatDOCK cradle 7 Connect Power 2 Mount Install HFI box 8 Operating tips 3 Installing interface antenna Docking amp Undocking your cables handset 4 Install directional microphone Mute function amp Privacy Mode 5 Install soeaker 6 Install External Iridium Antenna RST980 INSTALLATION amp USER MANUAL Installing the S
37. y be used to drive a relay maximum coil current of 100mA which in turn activates the horn DO NOT connect this output directly to the horn Line In Out optional The Line In Out pluggable screw terminal allows interfacing to the vehicles existing communications system 22 RST980 INSTALLATION amp USER MANUAL Preliminary Testing 1 Unpack all components and assemble them on a service bench 2 Position the antenna several meters from the other components to avoid potential interference 3 Using a bench power supply in place of the vehicle battery verify that all components are functioning properly Installing the Antenna See the specific Installing Iridium Antennas manual Connecting Power to the Interface unit Caution Failure to follow these steps may cause the accessory not to work properly and may cause damage to the phone Warning Do not connect the terminal to the Battery Supply until the installation is complete DO NOT replace any fuse with a higher amperage fuse 1 Ensure the power and Interface cable to the HFI will reach from the SatDOCK unit to the point at which vehicle power is being sourced DO NOT connect to the interface box until after the installation is complete 2 Route the power cable from the HFI unit to the connection point 3 Note To limit ground loops and high impedance ground paths run the green red stripe and black wires directly to the battery or as close as pos
38. y damaged or scratched Return the card to your service provider Check the SIM and phone contacts If they are dirty clean them with an antistatic cloth Q You can t cancel call forwarding or call barring Wait until you are in an area with good network coverage and try again Q Your PIN is blocked A Check Card or Insert Card Check the card is inserted correctly Check the contacts of the card are clean Clean the chip with a soft cloth See your Service Provider if continues Q The 9505A handset is not charging when in the SatDOCK cradle A Check that the HFI has power Check the cable between the HFI and the SatDOCK cradle is secure Check that the SatDOCK has power Check that the 9505A handset is seated correctly in the SatDOCK For additional product support BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Info into beamcommunications com Support support beamcommunications com Tel 61 3 8851 0400 Fax 61 3 9560 9055 42 RST980 INSTALLATION amp USER MANUAL lt N gt BEAM BEAM Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as th
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