User Manual
Contents
1. Cleaning and maintaining the air conditioner section P Failure to do may result in damage electric shock or fire State of California Proposition 65 Warning US only WARNING This product contains chemicals known to the State of California to cause cancer _and reproductive toxicity Checking before use i Operation ranges The table below indicates the temperature and humidity ranges the air conditioner can be operated within Refer to the table for efficient use Mode Indoor temperature Outdoor temperature Indoor humidity Coolin as a 80 or less 2 16 C 32 C 5 C 46 C i 81 F or less 5 F 76 F Heating 7 27 C or less 15 C 24 C 65 F 90 F 23 F 115 F Dry 18 C 32 C 5 C 46 C The standardized temperature for heating is 7 C 45 F If the outdoor temperature drops to 0 C 32 F or below the Note heating capacity can be reduced depending on the temperature condition If the cooling operation is used at over 32 C 90 F indoor temperature it does not cool at its full capacity AN The use of the air conditioner at a relative humidity above the expected one 80 caton may cause the formation of condensate and the leakage of water drops on the floor HSNI Checking before use Maintaining your air conditioner Internal protections via the unit control system gt This internal protection operates if an internal fault occurs in the air2. Failing to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power line Do not touch the appliance or power line gt Do not use a ventilating fan A spark may result in an explosion or fire To reinstall the air conditioner please contact your nearest service center Failing to do so may result in problems with the product water leakage electric shock or fire A delivery service for the product is not provided If you reinstall the product in another location additional construction expenses and an installation fee will be charged P Especially when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to the salt in the air please contact your nearest service center HSNI Safety precautions FOR USING A WARNING Do not touch the circuit breaker with wet hands This may result in electric shock Do not strike or pull the air conditioner with excessive force This may result in fire injury or problems with the product Do not place an object near the outdoor unit that allows children to climb onto the machine This may result in children seriously injuring themselves Do not turn the air conditioner off with the circuit breaker while it is operating P Turning the air conditioner off and then on again with the circuit breaker ma
3. appliance must be performed by a qualified technician or service company Failing to do so may result in electric shock fire explosion problems with the product or injury Install a switch and circuit breaker dedicated to the air conditioner Failing to do so may result in electric shock or fire Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed P Failing to do so may result in electric shock or fire HSNI Safety precautions FOR INSTALLATION AA WARNING Do not install this appliance near a heater inflammable material Do not install this appliance in a humid oily or dusty location in a location exposed to direct sunlight and water rain drops Do not install this appliance in a location where gas may leak This may result in electric shock or fire Never install the outdoor unit in a location such as on a high external wall where it could fall Ifthe outdoor unit falls it may result in injury death or property damage amp This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line Failure to do so may result in electric shock fire an explosion or other problems with the product gt Make sure to use a socket outlet with ground FOR INSTALLATION AN CAUTION Install your appliance on a level and hard floor that can support its weight Failing to do so may result in abnormal vibrations noise or
4. problems with the product Install the draining hose properly so that water is drained correctly Failing to do so may result in water overflowing and property damage When installing the outdoor unit make sure to connect the draining hose so that draining is performed correctly gt The water generated during the heating operation by the outdoor unit may overflow and result in property damage In particular in winter if a block of ice falls it may result in injury death or property damage FOR POWER SUPPLY A WARNING N When the circuit breaker is damaged contact your nearest service center S Do not pull or excessively bend the power line Do not twist or tie the power line Do not hook the power line over a metal object place a heavy object on the power line insert the power line between objects or push the power line into the space behind the appliance This may result in electric shock or fire FOR POWER SUPPLY A CAUTION When not using the air conditioner for a long period of time or during a thunder lightning storm cut the power at the circuit breaker Failing to do so may result in electric shock or fire FOR USING A WARNING If the appliance is flooded please contact your nearest service center P Failing to do so may result in electric shock or fire If the appliance generates a strange noise a burning smell or smoke cut off the power supply immediately and contact your nearest service center
5. Features of your new air conditioner fl Cool Summer Offer On those hot sweltering summer days and long restless nights there is no better escape from the heat than the cool comforts of home Your new air conditioner brings an end to exhausting hot summer days and lets you rest This summer beat the heat with your own air conditioner i Cost Efficient System Your new air conditioner not only provides maximum cooling power in the summer but can also be an efficient heating method in the winter with the advanced Heat pump system This technology is up to 300 more efficient than electrical heating so you can further reduce its running cost Now meet year round needs with one air conditioner i Look for Everywhere The elegant and harmonious design gives priority to the aesthetics of your space and complements any of your existing interior decor With its soft color and rounded edge shape the new air conditioner adds class to any room Enjoy what your air conditioner offers both functionally and esthetically l Compact and easy to use cassette type Designed to be installed into most types of suspended ceiling the cassette type air conditioner is ideal for business and commercial accommodations Fresh cool warm air can be provided through the controllable 1 2 or 4 sides of the unit All functions of the air conditioner will be controlled easily via a remote control Contents SIE FS CEUTA een ac A E O A N A E te 3 Checking TOS
6. USE ee Ea tut nen atta RRA 9 Viewing RED AS ee 12 Cleaning and maintaining the air conditioner ie een eb ee TE EN 12 ADPENOIX ee na en een nern 16 Safety precautions Before using your new air conditioner please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance Because the following operating instructions cover various models the characteristics of your air conditioner may differ slightly from those described in this manual If you have any questions call your nearest contact center or find help and information online at www samsung com Important safety symbols and precautions A WARNING era unsafe practices that may result in severe personal injury A CAUTION ac or that may result in minor personal injury Follow directions S Do NOT attempt amp Make sure the machine is grounded to prevent electric shock Cut off the power supply Do NOT disassemble FOR INSTALLATION AL WARNING Use the power line with the power specifications of the product or higher and use the power line for this appliance only In addition do not use an extension line gt Extending the power line may result in electric shock or fire gt Donot use an electric transformer It may result in electric shock or fire P Ifthe voltage frequency rated current condition is different it may cause fire The installation of this
7. conditioner Type Description Against cold air The internal fan will be off to against cold air when the heat pump is heating De ice cycle Defrost cycle The internal fan will be off to against cold air when the heat pump is heating Anti protection of internal battery The compressor will be off to protect internal battery when the air conditioner operates in Cool mode Protect com pressor The air conditioner does not start operating immediately to protect the compressor of the outdoor unit after it has been started N S Ifthe heat pump is operating in Heat mode De ice cycle is actuated to remove frost from an outdoor unit that may Note have deposited at low temperatures The internal fan is switched off automatically and restarted only after the de ice cycle is completed i Tips on using air conditioner Here are some tips that you would follow when using your air conditioner TOPIC RECOMMENDATION Cooling If current outside temperatures are much higher than the selected indoor temperature it may take time to bring the inner temperature to the desired coolness e Avoid drastically turning down the temperature Energy is wasted and the room does not cool faster Heating 10 e Since the air conditioner heats the room by taking heat energy from outdoor air the heating capacity may decrease when outdoor temperatures are extremely low If
8. d animals plants or cosmetics or for any other unusual purposes P This may result in property damage Avoid directly exposing humans animals or plants from the air flow from the air conditioner for long periods of time This may result in harm to humans animals or plants This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance FOR CLEANING AA WARNING Do not clean the appliance by spraying water directly onto it Do not use benzene thinner or alcohol to clean the appliance This may result in discoloration deformation damage electric shock or fire Before cleaning or performing maintenance cut off the power supply and wait until the fan stops P Failing to do so may result in electric shock or fire FOR CLEANING AN CAUTION Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges To avoid cutting your fingers wear thick cotton gloves when cleaning it Do not clean the inside of the air conditioner by yourself P For cleaning inside the appliance contact your nearest service center gt When cleaning the internal filter refer to the descriptions in the
9. e control to change the set temperature Press the Temperature button to decrease or increase the temperature Check if the air filter is blocked by dirt Clean the air filter every two weeks Check if the air conditioner has just been turned on If so wait 3 minutes Cool air does not come out to protect the compressor of the outdoor unit Check if the air conditioner is installed in a place with a direct exposure to sunlight Hang curtains on windows to boost cooling efficiency Check if the cover or any obstacle is not near the outdoor unit Check if the refrigerant pipe is too long Check if the air conditioner is only available in Cool mode Check if the remote control is only available for cooling model 16 PROBLEM SOLUTION HSII9N3 The fan speed does Check if you selected Auto or Dry mode not change The air conditioner automatically adjusts the fan speed to Auto in Auto Dry mode Timer function does Check if you press the Power button on the remote control after not set you have set the time Odors permeate in the room during operation Check if the appliance is running in a smoky area or if there is a smell entering from outside Operate the air conditioner in Fan mode or open the windows to air out the room The air conditioner makes a bubbling sound A bubbling sound may be heard when the refrigerant is circulating through the compressor Let the air conditioner operate in a s
10. elected mode When you press the Power button on the remote control noise may be heard from the drain pump inside the air conditioner Water is dripping from the air flow blades Check if the air conditioner has been cooling for an extended period of time with the air flow blades pointed downwards Condensation may generate due to the difference in temperature Remote control is not working Check if your batteries are depleted Make sure batteries are correctly installed Make sure nothing is blocking your remote control sensor Check that there are strong lighting apparatus near the air conditioner Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves The air conditioner does not turn on or off with the wired remote control Check if you set the wired remote control for group control The wired remote control does not operate Check if TEST indicator is displayed on the wired remote control If so turn off the unit and switch off the circuit breaker Call your nearest contact center The indicators of the digital display flashes Press the Power button on the remote control to turn the unit off and switch the circuit breaker off Then switch it on again 17 QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT USA 1 800 SAMSUNG 726 7864 onsumnerElecronics www samsung com us support U S A 1 800 SAMSUNG 726 7864 Mobile P
11. grille Open the front grille Detach the front grille gt Pull both hooks and take the grille downward Two gt Remove the safety clip from panel front There are safety clips are mounted to the front grille to prevent it two safety clips between grille and panel base from dropping If you want to clean the filter only you do not have to detach the grille Follow step 4 and 5 HSITDNA Clean the grille and Air filter witha vacuum cleaner Pull out the Air filter or soft brush If dust is too heavy then rinse it with running water and dry it in a ventilated area gt For best conditions repeat every two weeks gt If the Air filter dries in a confined or humid area odors may generate If it occurs re clean and dry it in a well ventilated area Insert the Air filter back in its original position Attach the front grille gt You will hear a click sound when the Air filter is p gt Reverse the above steps to attach the front grille properly placed The illustration shown above may differ from yours depending on your model NOTE After cleaning the filter press the Filter Reset button on the remote control for 2 seconds to reset the filter schedule Filter sign indicator will be on for cleaning time 13 Cleaning and maintaining the air conditioner e If the angle on the air flow blades has been changed by user due to opening the caution front grille for installation or main
12. hones HHP 1 888 987 HELP 4357 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French 4 Way Cassette Type 2 100 Recycled Paper imagine the possibilities Thank you for purchasing this Samsung product ER DB68 04990A 00 HP
13. ndensate drain pan 2 This check mark requires checking the indoor outdoor unit periodically following to the description to maintain the air conditioner properly B The described operations should be performed more frequently if the area of installation is very dusty NOTE These operations must always be performed by qualified personnel For more CAUTION detailed information see the installation part in the manual 15 HSNI Appendix i Troubleshooting Refer to the following chart if the air conditioner operates abnormally This may save time and unnecessary expenses PROBLEM SOLUTION The air conditioner Because of the protective mechanism the appliance does not start does not operate operating immediately to keep the unit from overloading immediately after it The air conditioner will start in 3 minutes has been restarted The air conditioner Check power status and then operate the air conditioner again does not work atall Check if the circuit breaker is switched off e Check if there is a power failure e Check your fuse Make sure it is not blown out The temperature e Check if you selected Fan mode does not change Press the Mode button on the remote control to select another mode The cool warm air does not come out of the air conditioner Check if the set temperature is higher lower than the current temperature Press the Temperature button on the remot
14. r 3 minutes to protect the compressor of the outdoor unit Automatic air flow blade control If the air conditioner is operating in abnormal conditions such as operating the air conditioner with windows open or when small capacity indoor unit is installed and operating in a room that is too large indoor can become very humid when the angle of the air flow blade is small and performance of the product may decrease When indoor humidity increases indoor unit will automatically detect it and open the air flow blade in wider angle to make sure that performance of the product is stable 11 Viewing the parts i Main parts Air flow blade Air intake Air filter under the grille D On Off operation indicator Removing frost indicator Timer indicator Filter reset indicator Remote control sensor Cleaning and maintaining the air conditioner i Cleaning the exterior Wipe the surface of the unit with a slightly wet or dry cloth when needed Wipe off dirt of odd shaped area by using a soft brush Do not use Benzene or Thinner They may caution damage the surface of the air conditioner and can create a risk of fire 12 Cleaning and maintaining the air conditioner i Cleaning air filter and
15. t in electric shock fire problems with the product or injury FOR USING AN CAUTION Do not place objects or devices under the indoor unit Water dripping from the indoor unit may result in fire or property damage Check that the installation frame of the outdoor unit is not broken at least once a year P Failing to do so may result in injury death or property damage Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy efficiency OQ Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in electric shock fire problems with the product or injury Do not operate the appliance with wet hands gt This may result in electric shock Do not spray volatile material such as insecticide onto the surface of the appliance As well as being harmful to humans it may also result in electric shock fire or problems with the product Do not drink the water from the air conditioner gt The water may be harmful to humans Do not apply a strong impact to the remote controller and do not disassemble the remote controller Do not touch the pipes connected with the product This may result in burns or injury HSITDNA Safety precautions FOR USING CAUTION S Do not use this air conditioner to preserve precision equipment foo
16. tenance you must turn off the circuit breaker and turn it on again before using the air conditioner Otherwise angles of the each angle can be different or some of the blade may not close when the product is off If the air conditioner will not be used for an extended period of time dry the air conditioner to maintain it in best condition gt Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and cut off the power supply There may be internal damage if moisture is left in components gt Before using the air conditioner again dry the inner components of the air conditioner again by running in Fan mode for 3 to 4 hours This helps remove odors which may have generated from dampness 14 i Periodical checks Refer to the following chart to maintain the air conditioner properly Type Description Monthly Ba Once a year Clean the air filter 1 Clean the condensate drain pan 2 Indoor unit Thoroughly clean the heat exchanger 2 Clean the condensate drain pipe 2 0 Replace the remote control batteries 1 Clean the heat exchanger on the outside of the unit 2 Clean the heat exchanger on the inside of the unit 2 Clean the electric components with jets of air 2 Outdoor unit Verify that all the electric components are firmly tightened 2 Clean the fan 2 Verify that all the fan assembly is firmly tightened 2 Clean the co
17. y cause a spark and result in electric shock or fire After unpacking the air conditioner keep all packaging materials well out of the reach of children as packaging materials can be dangerous to children Ifachild places a bag over its head it may result in suffocation Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating or the front panel is closing P Take special care that children do not injure themselves by inserting their fingers into the product Do not touch the front panel with your hands or fingers during the heating operation This may result in electric shock or burns Do not insert your fingers or foreign substances into the air inlet outlet of the air conditioner P Take special care that children do not injure themselves by inserting their fingers into the product Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people Since this may be dangerous due to a lack of oxygen open a window at least once an hour FOR USING A WARNING If any foreign substance such as water has entered the appliance cut off the power supply and contact the nearest service center P Failing to do so may result in electric shock or fire Do not attempt to repair disassemble or modify the appliance yourself gt Do not use any fuse such as cooper steel wire etc other than the standard fuse P Failing to do so may resul
18. you feel the air conditioner insufficiently heats using an additional heating appliance in combination with the air conditioner is recommended TOPIC RECOMMENDATION Frost amp De ice When the air conditioner runs in Heat mode due to temperature difference between the unit and the outside air frost will form If this happens The air conditioner stops heating The air conditioner will operate automatically in De ice mode for 10 minutes The steam produced on the outdoor unit in De ice mode is safe No intervention is required after about 10 minutes the air conditioner operates again normally NZA The unit will not operate when it starts to de ice HSNI Fan Fan may not operate for about 3 5 minutes at the beginning to prevent any cold blasts while the air conditioner is warming up High indoor If both indoor and outdoor temperatures are high and the air outdoor conditioner is running in Heat mode the outdoor unit s fan and temperatures compressor may stop at times This is normal wait until the air conditioner turns on again Power failure If a power failure occurs during the operation of the air conditioner the operating immediately stops and unit will be off When power returns the air conditioner will run automatically Protection mechanism If the air conditioner has just been turned on after operation stops or power being supplied cool warm air does not come out fo
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