USER MANUAL - UPS Polaris
Contents
1. o 1500VA Standard charger model rear panel Function 2K 3KVA Standard 4 Supper charger model AC Output Modem Network Surge Protection SNMP Port Fan AC Input RS232 Dry Contact Communication Port USB Port EPO oo 1 o O1 Aj 00 Po Earth Line Port 30 2000VA Standard model rear panel 2000VA Super charger model rear panel 3000VA Standard amp Supper charger model rear panel 31 The EBM rear panel description table and picture are shown as below No Function 36V amp 72V EBM 1 Earth Line Port o0o0000000000000002000 6000000002000000000002. 0 OL OL 000 oco 0 0 00000000000000000000 4 b 5 f M o o o o o o o o 00000000000000000000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00 0 o0 000000000000000 0 0 0 o0 OO 00 0 0 0 0 0 0 0 0 00 0 00 0 00 0 00 0 00 0 000 0 0 0 0 00 0 0100010 000010 0 0 00 00 0000 000000000000 0 0 0 0 O O O O O O O O 0 0 0 O O O OO 0 0 0 0 O O O O O O O O O 0 0 0 poooooooooooooooooooo 36V amp 72V EBM rear panel 32 8 Trouble Shooting 8 1 Audible Alarm Trouble Shooting Indication Cause Solution Sounding every 4 The UPS is on battery Checkiheinp tvoltag seconds mode 9 Sounding Second on screen The battery voltage is low Save your work and turn off your equipment Sounding every second and OVLD on
3. Screen Output overload Check load level indicator and remove some load Continuously sounding and red display The UPS fails Please contact your local dealer 8 2 General Trouble Shooting Problem Cause Solution The UPS can t be turned on when power switch is pressed Internal fuse may be broken Please contact your local dealer UPS is on and no power to load Output Jumpers is not connected correctly Check output Jumpers No power on output receptacle Check if the LS1 and LS2 are set up from 001 to 000 Backup time is short Battery is empty Re charge the battery at least 24 hours Battery aging Replace Battery Continuously sounding The UPS fails Please contact your local dealer and display turn to red The setting mode is not please see right configuring Buttons does not work a right path method Button is Broken Please contact your local dealer 33 9 Software Installation Winpower is UPS monitoring software featuring user friendly interface to monitor and control your UPS This unique software provides complete power protection for computer system while power failure With the software users can monitor any UPS status on the same LAN Furthermore a UPS can provide security protection for more than one computer on the same LAN at the same time such as shutting down system in security saving application data and shutting down the UPS when
4. 230 230V 240 240V OPV Output voltage mode select 000 Normal range mode 001 Wide range mode 002 Generator mode AVR Input type select EbM External battery module 0 9 is the number of external battery EBM module TEST Auto self test 000 Disable 001 Enable Automatic restart 000 Disable 001 Enable GF Green function 000 Disable 001 Enable bZ Buzzer control 000 Disable 001 Enable LS1 Load segment 1 000 Turn off 001 Turn on LS2 Load segment 2 000 Turn off 001 Turn on 19 4 2 Operating Mode e Normal range mode Under Input mode the UPS accepts AC input voltage range for 20 Generator mode Under generator mode the low frequency transfer point can go as low as 40Hz and as high as 80Hz before being transferred to battery mode Wide range mode Under Input settings mode the UPS accepts AC input voltage range for 30 20 Battery mode When the UPS is operating during a power outage the alarm beeps once every four seconds and the LCD display string shows bATT to indicate the UPS work at battery mode If battery volume becomes low while in Battery mode the alarm beeps once every second and the LCD display string shows bATL Standby mode When the UPS is turned off and remains plugged into a power outlet the UPS is on Standby mode The LCD display string shows STbY to indicate that p
5. 70Hz for Generator Mode 220 230 240VAC Frequency range Voltage Voltage Regulation Batt Mode Frequency Waveform Line Mode 5 50Hz or 60Hz Pure sinewave 110 0 8 shutdown after 3 minutes 150 0 10 shutdown after about 200ms 110 6 shutdown after 30 seconds 120 6 95 shutdown after about 100ms Battery Type 3 12V 9AH 6 12V 7AH 6 12V 9AH Backup Time um Internal battery at full load 3 4 30 3 Standard model hours to 4hoursto 3hoursto 4 hours to Recharge Time 90 after 90 after 90 after 90 after discharged discharged discharged discharged External battery module EBM Battery Type 12V 7AH m E Overload rating Battery Mode Yes Yes Optional Optional Optional 28 Table8 Indicators and Audible alarm AC Mode NORM normal mode Backup Mode Show bATT and sounding every 4 seconds Load Battery Level LCD showing LN in show reg Bree ang LCD show red screen and OVLD Table9 Operating Environment Humidity 20 80 relative humidity non condensing Storage Temperature 15 to 45 C Table10 Dimensions and weights Case Dimension mm W x Hx D 438X86 5x436 438X86 5x608 Dimension mm 29 7 2 5 The UPS rear panel description table and pictures are shown as below Function 1000VA8 1500VA AC Output Modem Network Surge Protection SNMP Port AC Inpu
6. Commonly Used Symbols Some or all of the following Notations may be used in this manual and may appear in your application process Therefore all users should be familiar with them and understand their explanations Table1 Description of Commonly Used Symbols Alert you to pay special attention Caution of high voltage Alternating current source AC Direct current source DC Protective ground Keep UPS in a clear area 3 Installation 3 1 Inspection of Unit Inspect the UPS upon receiving If the UPS is apparently damaged during the shipment please keep the box and packing material in original form for the carrier and notify the carrier and dealer immediately 3 2 Unpacking the Cabinet To unpack the system 1 Open the outer carton and remove the accessories packaged with the cabinet 2 Carefully lift the cabinet out of the outer carton and set it on a flat stable surface 3 Discard or recycle the packaging in a responsible manner or store it for future use 3 3 UPS Setup All model series are designed for tower and rack purpose They can be installed into a 19 inches equipment rack Please follow the instruction for Tower Setup and Rack Mount Setup Tower setup This series of UPS can be placed horizontally and vertically As a tower configuration it is provided with the optional UPS stands to stabilize the UPS when the UPS is positioned in vertical The UPS stand must be attached to the bottom of
7. WARNING e Turn off the UPS and disconnect the utility power cord from the wall outlet Servicing should be performed by qualified service personnel knowledgeable of batteries and required precautions Keep unauthorized personnel away from batteries e Batteries can present a risk of electrical shock or burn from high short circuit current The following precautions should be observed 1 Remove watches rings or other metal objects 2 Use tools with insulated handles 3 Do not lay tools or metal parts on top of batteries 4 Wear rubber gloves and boots 5 Disconnect the charging source prior to connecting or disconnecting battery terminal When replacing batteries replace with the same type and number of batteries or battery packs Contact your service representative to order new batteries 24 Do not dispose of battery in fire Batteries may explode exposed to flame e Proper disposal of batteries is required Refer to your local codes for disposal requirements e Do not open or mutilate the battery Released toxic electrolyte is harmful to skin and eyes Note If you are not qualified service personnel to replace the battery do not attempt to open the battery cabin Please call local dealer or distributor immediately 6 4 Replacing UPS Internal Batteries Follow the steps and Charts as below to replace batteries 1 Take off the LCD box and remove the screws 3 Disconnect the cable f
8. free of conductive contaminants Ambient 0 40 C To reduce the risk of fire connect to a circuit breaker provided with 20 amperes maximum branch circuit over current protection To comply with international standards and wiring regulations the sum of the leakage currents of the UPS and the connected loads must not exceed 3 5mA The socket outlet that supplies the UPS shall be installed near the UPS and shall be easily accessible Protective earthling connections shall be such that disconnection of a protective earth should be made at one point that is the furthest away from the UPS maintaining the dedicated line in order to secure equipotential connection The UPS and EBMs connected in series should be installed closely such that the operators can not touch the interconnecting wire which is basic insulated from primary circuit A CAUTION Batteries can present a risk of electrical shock or burnt from high short circuit current Observe proper precautions Servicing should be performed by qualified service personnel knowledgeable of batteries and required precautions Keep unauthorized personnel away from batteries Proper disposal of batteries is required Refer to your local codes for disposal requirements Never dispose of batteries in a fire Batteries may explode when exposed to flame Following figure shows the basic internal circuit configuration of the UPS INPUT FILTER OUTPUT 2 CHARGER BATTERY 2 1 Description of
9. front panel to allovv the outlet wire of the EBM to pass through the gate and then reassemble front panel 13 Connecting the Multiple 5 in rach form 1 Connect Earth line between UPS and the first EBM and then connect Earth Line between the first EBM and the second EBM 2 Take off the front panel and connect the battery terminal A from UPS to EBM terminal B shown as below And then connect the battery terminal D from the first EBM to the battery terminal E from the second EBM Users need to remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel Note Three or more EBMs can be connected to the UPS in the same way as shown above 14 3 5 UPS Initial Startup T start up the UPS 1 Verify that the internal batteries are connected optional EBMs are installed that the 5 are connected to the UPS Plug the equipment to be protected onto the UPS but do not turn on the protected equipment Plug in the UPS input povver cord The UPS front panel display illuminates and UPS status display shows STbY Press and hold the button more than 3 seconds The UPS status display changes to NORM Check the UPS display for active alarms or notices Resolve any active alarms before continuing See Troubleshooting If optional EBMs are installed see Configuring UPS fo
10. indication Light on when the UPS is failure or alarm Settings Light on when the UPS under settings mode Battery volume level display Indicate the amount of battery volume remaining Each battery volume level bar indicates a 2096 of total battery volume mane n ala Load capacity level display Indicate the percentage of UPS load capacity which is being used by the protected equipment Each LCD level bar indicates a 2095 of the total UPS output capacity 18 UPS Status Display String Description The follovving table shovvs the description of the LCD display string Table4 UPS Status Display String LCD Display String Description STbY UPS work at Standby mode IPVL Input voltage is too low IPVH Input voltage is too high IPFL Input frequency is too low IPFH Input frequency is too high NORM UPS work at Line mode AVR UPS work at AVR mode bATT UPS work at Battery mode TEST UPS work at battery life function test mode OPVH Battery mode the output is too high OPVL The output is too low OPST Output short OVLD Overload bATH Battery voltage is too high bATL Battery voltage is too low OVTP Internal temperature is too high FNLK Fan is locked bTWK Batteries are weak User Setting String Description The following table shows the options that can be changed by user Table5 User Setting String 220 220V
11. USER MANUAL Line Interactive UPS RT 3000 6000 10000 Uninterruptible Power Supply System IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions for 1000VA 1500VA 2000VA 3000VA series that should be followed during installation and maintenance of the UPS and batteries Please read all safety and operating instructions before operating the UPS Adhere to all warnings on the unit and in this manual And follow all operating and user instructions 5 AntrOOGU CH ODE o erre Re nA nA CER ERROR RO ER SOR v Name LES ma SOREA Kon OG Oo GC eel 1 Warning 2 2 1 Description of Commonly Used Symbols mH 3 InstallatiQIUi ern rta re RO n 1 CERO ORE RC ORE OPE CER On REO E Cc ae GO ERR Rn C 4 3 1 Inspection mme 4 3 2 Unpacking the Cabinet e mmm 4 3 3 UPS Setup eee 4 3 4 EBM Installation Optional 9 3 5 UPS Initial Startup 15 16 4 1 Display 2 10 16 4 2 Operating Mode 20 4 3 Configuring Load Segment n 20 4 4 Configuring UPS for EBM Numbers mnn 21 4 5 Configuring Green Function mmm 21 Communication Port 22 5 1 RS 232 and USB Communication Ports mmm MMMMMMMMMHMHIHHHHHHHR 22 5 2 Emergency Power Off ttnt n n EEEE EEEE 22 5 3 Network Management Optio
12. ess more than 3 seconds to enter setting mode 2 Select settings items Press to select setting items as EbM 3 Enter settings item Press more than one second to enter the setting item 4 Select setting value Press the Select button to select the number of EBM according to your UPS configuration 5 Confirm settings Press and hold the Enter button one second ups will return to current setting item 6 Exit Settings mode Press and hold the Enter button for 3 seconds or button for 0 5 second to exit setting mode 4 5 Configuring Green Function Green Function is that when an insignificant amount of load is detected the UPS will shut down output automatically on battery mode The green function is disabled on default mode and user can configure Green Function through the display 1 Enter settings mode Press more than 3 seconds to enter setting mode 2 Select settings items Press to select setting items as GF 3 Enter settings item Press more than one second to enter the setting item 4 Select setting value Press the Select button to select 001 5 Confirm settings Press and hold the Enter button for one second ups will return to current setting item 6 Exit Settings mode Press and hold the Enter button for 3 seconds or button for 0 5 second to exit setting mode 21 5 Communication Port 5 1 RS 232 and USB Communication Ports To establish communication betvveen the UPS and a computer connect your c
13. indications A control button from the front panel allows users to silence off the AC fail alarm and initiate the UPS self test sequence as well The UPS case for 1000VA 3000VA is made of metal This series is powered from the AC mains and supply AC outputs via receptacles on the rear panel Communication and control of UPS is available through serial or USB ports located on the rear panel The serial port will support communications directly with a server Features Microprocessor control guarantees high reliability High frequency design Built in boost and buck AVR W Easy battery replacement design W Selectable input and output range W Cold start capability W Built in Dry contact RS 232 USB communication port SNMP allows for web based remote or monitoring management W Enable to extend runtime with scalable external battery module EBM Overload short circuit and overheat protection m Rack Tower 2 in 1 Design W 19 inches rack mount available for all models 2 Safety Warning A DANGER This UPS contains high voltages All repairs and service should be performed by authorized service personnel only There are no user serviceable parts inside the UPS A WARNING This UPS contains its own energy source batteries The UPS output may carry live voltage even when the UPS is not connected to an AC supply To reduce the risk of fire or electric shock install this UPS in a temperature and humidity controlled indoor environment
14. nal m 23 UPS Maintenance sireenin riin reai a anana rR EE Era Enr PAn aa ai augi 24 6 1 UPS and Battery Care ee 24 6 2 Storing the UPS and Batteries mmm 24 6 3 Time to Replace Batteries 24 6 4 Replacing UPS Internal Batteries mmmmmm 25 6 5 Testing New Batteries 27 6 6 Recycling the Used Battery mee 27 Specification 28 7 1 Specification 28 7 2 30 Trouble Shooting 33 8 1 Audible Alarm Trouble Shooting mmm 33 8 2 General Trouble Shooting 33 Software 5 34 1 Introduction This line interactive series is compact and pure sine vvave UPS and it is designed for essential applications and environment such as desktops servers workstations and other networking equipments These models are available in the output ratings of 1000VA 1500VA 2000VA and 3000VA The series protects your sensitive electronic equipments against power problems including power sags spike brownouts line noise and blackouts The series is convertible to rack and tower forms It can be placed either in Rack 2U or Tower form The front panel of the UPS includes LCD display and four control buttons that allow users to monitor configure and control the units On LCD it also includes a LCD graphical bar two status indications and four alarm
15. omputer to one of the UPS communication ports using an appropriate communication cable When the communication cable is installed power management software can exchange data with the UPS The software polls the UPS for detailed information on the status of the power environment If a power emergency occurs the software initiates the saving of all data and an orderly shutdown of the equipment The cable pins for the RS 232 communication port are identified as below and the pin functions are described in Table 6 Table6 DB9 Female RS232 dry contact PIN Description VO Function Explanation 5 Common Common tied to chassis 6 DIR 8 LNFAL Output Linefal e0000 RS232 Communication Port 5 2 Emergency Povver Off EPO EPO is used to shut dovvn the load from a distance This feature can be used for shutting dovvn the load on Emergency A VVarning This circuit must be separated from hazardous voltage circuits by reinforced insulation 22 A Caution The EPO must not be connected to any utility connected circuits Reinforced insulation to the utility is required The EPO Switch must have a minimum rating of 24Vdc and 20mA and be a dedicated latching type switch not tied into any other circuit The EPO signal must remain active for at least 20ms for proper operation EPO Connections Wire Function Terminal Wire Size Rating Sugges
16. on more than 3 seconds Enter settings item Press and hold the Enter button more than one second the UPS allows users to configure the Enter settings and the settings string will flash Confirm settings Press and hold the Enter button for one second Exit Settings mode Press and hold the Enter button for 3 seconds or button for 0 5 second Note Ensure the battery is fully charged during line mode when conducting functional tests Note A list of events shown as below is not able to disable alarm buzzer Low Battery Fan Failed Fan Fault Time Out and Overheat Note User can disable the alarm buzzer when it s sounding but an alarm will still sound when a new alarm event is encountered 17 LCD display functions The following table describes the functions of the LCD display Table3 Description of LCD display function setting display String No Description Function 8288 Input requengy andg Indicate the value of input frequency and voltage voltage an o Input plug indicator Light on vvhen the input povver is at no loss Output frequency and Indicate the value of output frequency and Sen voltage voltage The UPS has two groups of outlets The output tunz Output plug indicator plug indicator will light on if there is output power respectively di UPS status user Strings Indicate the UPS status see Table 4 Strings Indicate user setting options see Table 5 Warning
17. orm 1 Using the same method as assembling UPS in a rack form assemble EBM into the rack mounting on the top or bottom of the UPS 10 2 the earth line from UPS port A to EBM port B 3 Take off the LCD box and unscrew the internal screws 11 4 off the front panel and battery terminal from UPS to EBM terminal B shown as below Users need to remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel 5 After installing the UPS into rack the load can then be connected to UPS Please make sure the load equipment is turned off before plugging all loads into the output receptacle Connecting the Multiple EBMs 1000VA 1500VA 2000VA and 3000VA UPS include external battery port that allows users to connect multiple EBM in order to provide additional backup time Follow the procedure to install multiple EBM as below 12 Connecting multiple 5 in form 1 Connect Earth line UPS and the first EBM and then connect Earth Line betvveen the first EBM and the second EBM 2 off the front panel and connect the battery terminal A from UPS to EBM terminal B shovvn as belovv And then connect the battery terminal D from the first EBM to the battery terminal E from the second EBM Users need to remove the small gate C on side of the
18. ower is not available to your equipment The battery recharges when necessary 4 3 Configuring Load Segment Load segment are sets of receptacles that can be controlled through the display Each UPS has two configurable load segments See Rear Panels on page 30 for load segment for each UPS model Note This configuring can be operated when UPS is power on 1K model has only one load segment can not configure To configure the load segment through the display 1 Enter settings mode Press and hold the Enter button more than 3 seconds Then UPS will transfer to setting mode 2 Select settings items Press the Select button to select the setting items show as Table 5 3 Enter settings item When the LCD display LS1 or LS2 press the enter button more than one second to enter the setting item and the settings string will flash 4 Select setting value Press the Select button to select the settings value Select the value 001 or 000 to set the desired load segment ON or OFF 20 5 Confirm settings Press and the Enter button for one second ups vvill return to current setting item 6 Exit Settings mode Press and hold the Enter button for 3 seconds button for 0 5 second to exit setting mode 4 4 Configuring UPS for EBM Numbers To ensure the LCD displays the correct battery volume configure the UPS for the correct number of EBMs Note 1K model has no EBM can not configure 1 Enter settings mode Pr
19. power fails Win Power Manager 2 0 xj System Logs UPS Tools Monitor Preference Language Help UPS Status UPS Normal 99 Hz Load 200 4 000000 AC LINE am 4 urs LOAD Model OFF LINE Voltage 133 Com Port Standard 120 Temp 380 100 capacity 1000 33 hp e800 Ef WAN Installation procedure 1 Go to the website http www ups software download com index htm 2 Choose the operation system you need and follow the instruction described on the website to download the software 3 When downloading all required files from the internet enter the serial No 511C1 01220 0100 478DF2A to install the software When your computer restarts the Winpower software will appear as a green plug icon located in the system tray near the clock 34
20. r EBM numbers on page 21 to set the number of installed EBMs 9 To change any other factory set defaults see Operation Note At initial startup the UPS sets system frequency according to input line frequency 15 4 Operation 4 1 Display Panel The UPS has a four button graphical LCD with dual color backlight Standard back light is used to light up the display with black text and a blue background When the UPS has a critical alarm the backlight changes the background to red See Figure below ES EES e Control Buttons functions There are four buttons on the control panel G ON OFF UPS Test Alarm Silence ES Select t Enter 16 The follovving table describes the functions of the LCD control buttons Table2 Description of control button w Alarm Silence Control Switch Function Button To turn on off the UPS Press and hold the button more than 3 seconds ON OFF To release the UPS from faulty mode Cut off input power and then press and hold the button more than 2 seconds to shut down the UPS To perform basic function test Press and hold the button for 3 seconds UPS Test To perform Battery life test Press and hold the button for 10 seconds To disable alarm buzzer Press the button for one second Press the Select button to select the settings Select value one by one Enter settings mode Press and hold the butt
21. rom the UPS and battery pack 4 Remove the right inner battery bracket 6 Install new battery pack into UPS 7 Screw up the battery bracket and reconnect the battery cable A and B 8 Re install the front panel back to UPS 26 6 5 Testing Batteries For battery test please The batteries must be fully charged The UPS must be in Normal mode with no active alarms e Don t take on off the load To test batteries 1 Connect the UPS to utility power for at least 48 hours to charge the batteries 2 Press and hold the button 10 seconds to start the battery test The status display string shows TEST 6 6 Recycling the Used Battery A VVarning e Never dispose the batteries in a fire It may explode e Do not open or mutilate the batteries Released electrolyte is harmful to the skins and eyes It may be toxic A battery can present a risk of electrical shock and high short circuit current To recycle properly the used battery please do not discard the UPS battery pack and batteries into the trash bin Please follow your local laws and regulations you may contact your local recycling waste management center for further information to dispose properly of the used UPS battery pack and batteries 27 7 Specification 7 1 Specification Table7 Electrical Specification 1500 2000 3000 15005 20005 30005 Input voltage range 161 276VAC 50 60Hz 5Hz for Normal Mode 40
22. t RS232 Dry Contact Communication Port USB Port EPO 4 Earth Line Port 58 0 H eaog 30000000000000000000000000000 0000000000000000000 0000 20 a 00000000000000000000000000000 0000000000000000000000000 1000VA Standard model panel caaomogagmagaaamag Booo00 00580050
23. ted Wire Size EPO 4 0 32mm 12 22AWG 0 82mm 18AWG Note Leave the EPO connector installed in the EPO port on the UPS even if the EPO function is not need EPO Connector 5 3 Network Management Card Optional Network Management Card allows the UPS to communicate in a variety of networking environments and with different types of devices The series UPS has one available communication slot for Webpower or other optional card to achieve remote management of the UPS through internet intranet Please contact your local dealer for further information 23 6 UPS Maintenance 6 1 UPS and Battery Care For the best preventive maintenance the area around the UPS clean and dust free If the atmosphere is very dusty clean the outside of the system with a vacuum cleaner For long battery life keep the UPS at an ambient temperature of 25 C 77 F 6 2 Storing the UPS and Batteries When the UPS is intended to store for a long period recharge the battery every 6 months by connecting the UPS to utility power The batteries charge to 90 capacity in approximately 4 hours However it is recommended that the batteries charge for 48 hours after long term storage 6 3 Time to Replace Batteries When LCD backlight turns to red the screen displays o TVVR and there is a continuous sounding the battery may need to be replaced Please check the battery connection or contact your local dealer to order new battery A
24. the tower Use the follovving procedure to install UPS in UPS stands 1 Slide down the UPS vertically and put two UPS stands at the end of the tovver 3 Pull out the LCD box and rotate it in a clockwise direction to 90 degree and then push it back in the front panel Rack mount setup The series can be installed in 19 inches racks Both the UPS and external battery enclosure need 2U of valuable rack space Use the following procedure to install UPS in a rack 1 Align the mounting ears with screw holes on the side of the UPS and tighten the screw 2 Assemble the rack rails with the rack mounting 3 Slide in the UPS into the rack rail and lock it in the rack enclosure 4 Tighten the screw and the load can then be connected 3 4 EBM Installation Optional e Connecting the EBM in Tovver form 1 Slide down the UPS and EBM vertically and place two UPS stands with the extend part at the end of the tower 2 Tighten the screw on the metal sheet for stabilization 4 off the front panel and connect the battery terminal UPS to EBM terminal B shown as below Users need to remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel Connecting the EBM in a rack f
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