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Canon iPF8400 Users Guide, Basic

1. 137 Panor bade d AS KOW MERETUR 138 FM a A E ao A A A EEAS 132 Paper position not suitable for borderless printing essent 140 Paper sizo nOr Uo OO NR m 134 PaprWidth AVIS I e 134 Parts replacement time has passed lt ivaissdenrasnotinsacsntennicteanedinsndavsistinisasioundesisdeisvaiedsderbiaanienkniniansedeionuaeieniniaaes 153 Rime oan W ONG DOS cresien e EEA EE 147 154 Please calibrate using above paper auisrxiics micis uxore use rime E EH Rd 145 Please commn calibrt using above paper sese eeeeetne tentent tn stessi tastes tatnen 145 Please execute common calibration eese seen eene teat than tht n atas tn stat h states stas nass 144 Basic Guide IPF8400 Prepare for parts replacement asassuiodascqudadasukikitabedixk i dendi dni etd cU uU 153 Regular printing is selected but a roll is loaded esssssssseeseeeeenn ntn 137 Rel lever 15 in oqepeo io T 139 Remaining level of the ink cannot be correctly detected sss 142 s igs ale i Geo p t Em 139 Roll printing is selected but sheets are loaded sse 136 IO DENBUFIS IS SECOLO entes PROMPT MEME 136 ejgmpewipseki e o 137 The following ink tanks cannot be recognized
2. esee entente tnes 111 The printer does not respond even if print jobs are sent sss 111 Ink Filling Seis 111 The display screen indicates Agitating ccscscsssssssssssssssssssssssssssssssssssssssesssseessssesseseesesaesesacsesacsesaesenaesesaseeees 111 The Data lamp on the Control Panel does not light up Cause The printer is not on The target printer was not selected when printing The print job is paused Corrective Action Make sure the power cord is securely plugged in all the way Press the Power button to turn on the printer In Windows select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again In Mac OS X open the dialog box of the printer driver select the printer from the list of Printer and try printing again In Windows restart the print job as follows 1 Select the printer icon in the Printers and Faxes or Printers window 2 Clear Pause Printing in the File menu to restart the print job In Mac OS X restart the print job as follows 1 Click Print amp Fax This is identified as Printer Setup Utility or Print Center in other versions of Mac OS X 2 Select the printer and then Resume Printer or Start Jobs in the Printers menu to restart the print job The printer does not respond even if print jobs are sent Cause Corrective Action In the Control Panel menu Pause Print is On Set Paus
3. Colors Matte black Black Cyan Magenta Yellow Photo cyan Photo magenta Red Green Blue Gray Photo gray Colors Matte black Black Cyan Magenta Yellow Photo cyan Photo magenta Red Green Blue Gray Photo gray Model number PFI 306 MBK PFI 306 BK PFI 306 C PFI 306 M PFI 306 Y PFI 306 PC PFI 306 PM PFI 306 R PFI 306 G PFI 306 B PFI 306 GY PFI 306 PGY Ink Type Pigment ink Model number PFI 706 MBK PFI 706 BK PFI 706 C PFI 706 M PFI 706 Y PFI 706 PC PFI 706 PM PFI 706 R PFI 706 G PFI 706 B PFI 706 GY PFI 706 PGY Ink Type Pigment ink For instructions on Ink Tank replacement see Replacing Ink Tanks Note The provided Starter Ink Tanks contain 330 ml 11 2 fl oz each Capacity 330 ml 11 2 fl oz Capacity 700 ml 23 7 fl oz Replacing Ink Tanks Compatible ink tanks For information on compatible ink tanks see Ink Tanks Replacement ink tanks in 330 ml 11 2 fl oz and 700 ml 23 7 fl oz capacities are supported Basic Guide eoueua1ure y pue se qeuunsuo S xUe Jul 23 adueUalUIe pue se qeuunsuo sue Jul 24 Replacing Ink Tanks IPF8400 G Depending on the color you can also use an ink tank with a different capacity Note Precautions when handling ink tanks Take the following precautions when handling ink tanks For safety keep ink tanks out of the reach of children NM If ink is accidentally ingested con
4. sse tnter nennt nnns 143 The mall box IS full isesssocrio nici nro trn tri eniore inrcr nd reb bre nr IR rb e RE 150 VEN NOSE IS OO Sil el REUS 133 AGEN I ve Ie Vea OO SILI lll EP m 133 The roll iS eMpty 136 This paper cannot be used as size is not supported 0 0 0 cc ceesesessssesseseessseeseesessesteseesuseeseesesaeseeseeseeaeseeoees 135 Top COV O ODOT tmm 152 PARTIC Res OE the media take up ME m a e aa aiaa 140 UnKNOW TIIG saniser 153 Wrong maintenance cartridge ccssscssesssssscessesessessessesssseseessesssceseesecaeseeseesesaaseeseesesaestesecaesaeseesecassaeseesesanseeatenes 149 Wrong x printhead x is L R or not displayed sss ennt tnter nennen 147 x printhead error x is L R or not displayed sse entente nnt tnnt nn nnns 147 obesso N 10117 sobesso 10117 155 Basic Guide 156 Index A Adjust Length casei RE TR DER 99 100 IOIUSPIPPIPIEEI croio ou unio MUS erate UNUM EUN Ud 99 AdODE ROB m E 96 C pop 100 LIGANING T 3 34 53 55 71 119 Clearing a Jammed Sheet sss 105 CUNO ee 58 D Device Setup Utility sceau tusatice ture Donate utes 126 E Ejection Guide sscs cocco dereeetde 12 16 54 68 105 107 F FEBO P WOT PRENNE 99 G GARO Wxxxx x represent
5. See Loading Rolls in the Printer See Loading Sheets in the Printer If this function is not needed set CutDustReduct to Off in the Control Panel menu See Menu Settings In the Control Panel menu set Head Height to Automatic See Troubleshooting Paper Abrasion and Blurry Images Basic Guide IPF8400 Cause You are printing on heavyweight paper or paper that curls or wrinkles easily after ab sorbing ink The Ejection Guide is soiled The surface of the paper is dirty Corrective Action When printing on Canon Heavyweight Coated Paper or other paper based media choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images When printing on CAD Tracing Paper or other film based media choose a VacuumStrngth setting of Standard Strong or Strongest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images Clean the Ejection Guide See Cleaning the Printer Exterior The surface of the paper is dirty Cause Corrective Action The Paper Retainer is soiled Clean the Paper Retainer See Cleaning Inside the Top Cover You are using a pa
6. check box Get Information Advanced Settings T Easy Settings j 3 Check details in the Information dialog box dis Pont Tet i played next and click OK to close the Information Proto Colon dialog box ei in x 11 00 in eed Gbe Foia Aet Photo Adobe RGB 4 After you click OK when you print a job the im and 30 nx 100 agePROGRAF Preview window will be displayed ov EM M S 1N e 4 JOAUG Je1uld 1usiuSAuO Suitable for printing normal documents that contain a text photographs and graphics modure of a View Settings Status Monitor About Defauts Lok J cms C ay Hele jJ G Under some settings and in some environments PageComposer may be started Note 90 Basic Guide IPF8400 Configuring Settings in Mac OS X 1 In the File menu of the source application choose the appropriate menu item for printer settings to display the Print dialog box 2 Access the Main pane 3 Select the Print Preview check box 4 After you click Print the Canon imagePROGRAF Preview window will be displayed Basic Guide Print Preview Main r CE Size Media Type Plain Paper eil Get Information Set Advanced Settings Print Target Default Settings ISO A4 Photo Color Actual Size Poster ISO A4 Faithful Color Reproduction Photo Adobe RGB Print Quality S
7. 2 _ Lift the stopper a of the Ink Tank Lock Lever for the color to replace Lift the Ink Tank Lock Lever until it stops and then push it down to the front Push the Ink Tank Lock Lever down until it locks NI Make sure the Ink Tank Lock Lever does not return to the original position Press the OK button a e f there is still ink in the Ink Tank you removed store it with the ink holes a facing up Otherwise ink may leak and cause Important stains Put the removed Ink Tank in a plastic bag and seal it e eZ Dispose of used ink tanks according to local regulations Note Basic Guide iIPF8400 Replacing Ink Tanks Remove the Ink Tank 700 ml Openthe Ink Tank Cover of the tank for replace ment and check the Ink Lamp The Ink Lamp flashes quickly if there is no ink left Avoid hitting the printer when replacing an Ink Tank Handle the printer gently when replacing tanks Jolting the printer during printing may deteriorate print quality Important 2 Liftthe stopper a of the Ink Tank Lock Lever for the color to replace Lift the Ink Tank Lock Lever until it stops and then push it down to the front Push the Ink Tank Lock Lever down until it locks Noten Make sure the Ink Tank Lock Lever does not return to the original position 3 Hold the Ink Tank by the handle a and remove it Press the OK button Basic Guide e ueua1ure u pue se qeuunsuo sue Jul 2
8. Cause Corrective Action Because paper expands or contracts de Press A or V to select Stop Printing and then press the OK button pending on the environment of use it may Use each type of paper only where the recommended environmental conditions are met For become narrower or wider than the suppor details on environmental conditions for various paper see the Paper Reference Guide ted width for borderless printing See Paper Reference Guide Select None when you have set Detect Mismatch in the Control Panel menu to Warning However note that this error may affect the printing quality Basic Guide IPF8400 Paper position not suitable for borderless printing Cause The paper is loaded askew Corrective Action Press A or V to select Change Paper and straighten the paper so that the edges are be tween the ink grooves for borderless printing Insert the roll firmly until it touches the flange of the Roll Holder See Attaching the Roll Holder to Rolls Select None when you have set Detect Mismatch in the Control Panel menu to Warning However note that this error may affect the printing quality Press A or V to select Print With Border and then press the OK button to continue print ing The document will be printed with a border Press A or V to select Stop Printing and then press the OK button Basic Guide obesso N 10117 Jaded buipjebai sabessay 141 Ink insufficient iPF8400
9. E per See Loading and Printing on Sheets The printer now starts printing the test pattern Press A or V to select Stop Printing and then press the OK button MediaType Mismatch Cause Corrective Action When Detect Mismatch in the Control Panel Follow these steps to ensure the paper type matches on the printer and in the printer menu is set to Pause the type of paperloaded driver does not match the type specified in the printer driver 1 Press A or Y to select Stop Printing and then press the OK button 2 Change the paper type setting in the printer driver to the type loaded in the printer and try printing again Follow these steps to ensure the paper type matches on the printer and in the printer 132 driver 1 Press A or Y to select Change Paper and then press the OK button Basic Guide iPF8400 The paper is too small Cause Corrective Action When Detect Mismatch in the Control Panel 2 Replace the loaded paper with paper of the type and size you have specified in the menu is set to Pause the type of paper loaded printer driver does not match the type specified in the printer See Loading and Printing on Rolls driver See Loading and Printing on Sheets Press A or V to select Print and then press the OK button to resume printing However note that this error may cause paper jams and affect the printing quality You tried to print a test pattern for printer ad When printing
10. adueUalUIe pue se qeuunsuo SxUe Jul 28 Before opening the pouch tilt the Ink Tank to the left Replacing Ink Tanks IPF8400 o f there is still ink in the Ink Tank you removed store it in the box with the ink holes a facing up Otherwise ink may leak a Important and cause stains eZ Dispose of used ink tanks according to local regulations Note Load the Ink Tank 330 ml and right gently seven or eight times Do not remove and agitate ink tanks that have already been installed in the printer Ink may leak out Important If you do not agitate the Ink Tank the ink may settle which may affect printing quality Basic Guide iIPF8400 Replacing Ink Tanks 2 Open the pouch and remove the Ink Tank Never touch the ink holes or electrical contacts This may cause stains damage the Ink Tank and affect printing quality Important 3 Press the OK button and insert the Ink Tank into the holder facing as shown with the ink holes down nk tanks cannot be loaded in the holder if the color or orientation is incorrect If the Ink Tank does not fit in the holder do not force it into the holder Make sure the color of the Ink Tank Important Lock Lever matches the color of the Ink Tank and check the orientation of the Ink Tank before reloading it Basic Guide eoueua1ure u pue se qeuunsuo S xUe Jul 29 adueUalUIe pue se qeuunsuo SXUe Jul 30 R
11. Messages regarding ink Tg Ig CP IBEIO a RC Ne E X csr N 142 Mass d MP K u c 142 Remaining level of the ink cannot be correctly detected essentiae 142 amp Sa mia q6o6 M 142 ja tank SS nen eT 143 wiegen E aa 3 oui A A ms 143 No mk tank loaded mm 143 The following ink tanks cannot be recognized ccscsesssseessseesseeesseecsseeesscecsessesseaesesaesesaeseeacseeaesetaceetaceeeas 143 Ink insufficient Cause Corrective Action The ink level is low so you cannot print clean the Printhead or do other operations that Press the OK button and replace the Ink require ink Tank that is low with a new Ink Tank See Replacing Ink Tanks m c O gt E No ink left D Cause Corrective Action There is no ink left Press the OK button open the Ink Tank Cover and replace the Ink Tank for the There are no ink colors with x displayed above the re color that is out of ink 2 maining ink indicator See Replacing Ink Tanks p 3 Remaining level of the ink cannot be correctly detected CD e Cause Corrective Action 2 kar Ink level detection cannot work correctly if The refill ink tank can no longer be used See the section Ink
12. When printing on paper 0 1 mm 0 004 in thick or less choose a VacuumStrngth setting of Weakest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images Be sure to select the correct type of paper in the Control Panel menu when loading paper See Loading Rolls in the Printer See Loading Sheets in the Printer Set Cutting Mode to Manual on the Control Panel menu and select Off for the paper leading edge detection setting In this case when keeping track of the amount of roll paper left set ManageRemainRoll to Off before loading the roll paper and then set ManageRemainRoll to On after loading the roll paper See Specifying the Cutting Method for Rolls See Keeping Track of the Amount of Roll Paper Left The edges of the paper are dirty Corrective Action Open the Top Cover and clean the Platen See Cleaning Inside the Top Cover Make sure the same type of paper is specified on the printer as in the printer driver See Changing the Type of Paper Make sure the same paper type is specified in the printer driver as on the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Straighten out the wrinkles or curls and reload the paper Do not use paper that has been printed on previously
13. essent 137 m e a iu m 137 Paper Oke 8 eR Wo RETE m 138 GCanpotdetect DI essaie dkinkpeto ba ats qnoniam aupra path snp toU ad 138 Sage SCE a Si TEE 138 Cannot CUE this Papei avseussitivnsnieccannusiedenwuaiedenncusicaitennieatsonsieatanicntiedesdsutivatacuinstiissiaesiaisanaiduiianisistevaiaiicuanistiticianntsctannasedeanwanisds 138 ENG OT paper Teed E T UT X T m 139 Rel lever is in wrong POSITION scsscscssescsssssssssssssssssessssessceesssessseenseeeeseeenseeessesansecacsesacsesacsesacsetacsesacsesassenassenasseas 139 S Rewinding SF FOR eeesenantiatincedauetdeHs MMC MEMM ME MI M LI UI M E 139 Media take up UNIT ready seisine X 140 Turm on the media take up EIE ae eee ne on tree nena eo temen n exem ns E mu Dt meni iE NE 140 P Borderless printng not possible sasinsciascxassiisctsesciatassstexinucinesieca igrana0t xe FRE One HIS NE FRU sabe YI RI DUURIS UEM MIN CRIMEN 140 Paper position not suitable for borderless printing essent 140 lt F Paper mismatch E Cause Corrective Action E You tried to print a test pattern for printer adjustment When printing a test pattern for adjustment use sheets of the same size and type c on several sheets but sheets of different types or of paper in the required quantity sizes of paper were used Press A or V to select Change Paper press the OK button and replace the pa
14. speeu1uug 41 adueUAaUIe pue Saj qewuNsuo WU 9330 42 Cutter Unit iIPF8400 Cutter Unit ORG CNA space ce cc 42 Replacing Tne Cutter UNIE NR m 42 Cutter Unit When purchasing check the Model number Model number CT 06 G For instructions on Cutter Unit replacement see Replacing the Cutter Unit Note Replacing the Cutter Unit Compatible Cutter Units For information on compatible cutter units see Cutter Unit Access the menu for cutter unit replacement Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab C2 Ready OK Setting Adj Menu Tot Print Area m2 678 eZ fthe Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Change Cutter and then press the OK button The Carriage moves When it finishes moving instructions are displayed on the Display Screen eZ f you do not respond within two minutes cutter cleaner replacement is canceled In this case repeat the pro cedure Note Basic Guide iPF8400 Replacing the Cutter Unit Replacing the Cutter Unit Open the Top Cover 2 If the Cutter Unit or Carriage Cover is dirty use a damp cloth that you have wr
15. Handle the Printhead carefully during replacement The ink may stain clothing Important Do not open the Printhead pouch until immediately before installation After removing the Printhead from the pouch install it right away If the Printhead is left after the pouch is opened the nozzles may dry out which may affect printing quality Access the menu for Printhead replacement A When replacing the Printhead immediately after printing wait a few minutes before replacing it The metal parts of the um Printhead become hot during printing and there is a risk of burns from touching these parts aution Your hands may become dirty during Printhead replacement Use the gloves provided with the new Printhead for re placement Important Prepare a new Ink Tank when ink levels are low Note When the remaining capacity of Maintenance cartridge is low prepare a new Maintenance cartridge 1 Remove any paper that has been advanced by selecting Eject Paper in the Control Panel menu e When using a roll rewind it See Removing the Roll from the Printer e When using sheets remove the sheet See Removing Sheets 2 Clean inside the Top Cover See Cleaning Inside the Top Cover 3 Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab c Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 G e If the Tab Selection screen is not di
16. IPF8400 h Paper Feed Slot When loading a roll insert the edge of the roll paper here i Holder Stopper Secure rolls on the Roll Holder with this part j Ink Tank Cover Open this cover to replace an Ink Tank See Ink Tank Cover Inside k Control Panel Use this panel to operate the printer and check the printer status See Control Panel Release Lever Releases the Paper Retainer Lift this lever toward the front of the printer when loading paper m Maintenance Cartridge Absorbs ink used for maintenance purposes such as head cleaning Replace the cartridge when it is full n Carrying Handles When carrying the printer have four people hold it by these handles under both sides o Maintenance Cartridge Cover Open this cover to replace the Maintenance Cartridge p Stand A stand that holds the printer Equipped with casters to facilitate moving it See Stand Basic Guide Front sued 191uld Sued 191uud 69 sued 191uld Sued 191uud 70 iPF8400 Back d Carrying Handles When carrying the printer have four people hold it by these handles under both sides Media Take up Unit Power Inlet Connect the power cord of the optional Media Take up Unit here Ethernet Port Connect an Ethernet cable to this port USB Port Connect a USB cable to this port It supports Hi Speed USB Manual Pocket Store printer manuals in this pocket Power Supply C
17. Ink Tank Head Cleaning A Basic Guide IPF8400 f the Tab Selection screen is not displayed press the Menu button Note Menu Operations Simply press buttons on the Control Panel to access menus on various tabs from the Tab Selection screen and set or execute Menu items The following section describes menu operations e Accessing menus e Specifying menu items e Specifying numerical values e Executing menu commands Accessing menus Printer menus are grouped by function Menus are displayed with the upper line selected You can use the buttons on the Control Panel to access each menu Paper Menu 1 2 E Paper Menu Load Paper Roll Paper Eject Paper Cut Sheet Chg Paper Type Chg Paper Size ManageRemainRoll e Press Back to access a higher menu in the menu list and press OK to access a lower one If not all menu items are displayed hold down A or V to scroll through higher and lower menu items Items you select are highlighted The scroll bar at right indicates the current position in the overall menu Basic Guide Stop Power O Q Sed 491uld ua3J5s ejds g pue suoneJjedQo 59 Sued 491uld uaaJ5s Aejdsiq pue suoneJjedQo 60 Menu Operations iPF8400 e Lower menus are available if is displayed at left next to the second and subsequent rows To access the lower menus select the menu and press the OK button opecifying menu items Menu items can be set a
18. NA b f Printheads f J KZ A Y M U EU il i IN S I ae iP d N j NEU c This may stain your or Fixed Blade b e Do not touch the Linear Scale a Carriage Shaft Important hands and damage the printer 36 Never touch the metal contacts of the Carriage This may damage the printer Basic Guide iPF8400 Replacing the Printhead 3 Ifthe ventilation duct a is dirty use a damp cloth that you have wrung out completely to wipe it clean If the Carriage is obscuring the ventilation duct move the Carriage manually before cleaning the duct 4 Pull up the Carriage Cover to open it completely e ueua1uie u pue se qeuunsuo J Ss D A Pullthe Printhead Fixer Lever forward all the way to open it completely nm 2n Basic Guide iPF8400 Pull up the Printhead Fixer Cover to open it com Replacing the Printhead 6 gt IN JANY d ENG sS MN e Heo A Ib preg PRUWA J F W Vy i AN L M PSR OH MEME TF A f X 2 LE ME VEI SE s o O Ke i z O gt c z 9 E 9 p O 9 x S E S o TO 2 3 amp 2 ES 7 Q A 4 si T fe E 5 o E S k o o o oO E a gt a o oO We se 2 o o gt z 2 2g L Sr o D 5 Q Y n ee Consumables and Maintenance Printheads Basic Guide 38 iPF8400 Replacing the Printhead W
19. PF 05 eZ For instructions on replacing the Printhead see Replacing the Printhead Note Replacing the Printhead When to replace the Printhead This printer is equipped with two printheads Replace one or both printheads in the following situations e f the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu Replace any printheads with poor printing performance If the Display Screen indicates Open top cover and replace the left printhead Replace the Printhead on the left side If the Display Screen indicates Open top cover and replace the right printhead Replace the Printhead on the right side If the Display Screen indicates Open top cover and replace the printhead Replace both printheads If your Canon dealer has advised Printhead replacement Replace the Printhead as directed Compatible printheads For information on compatible printheads see Printhead Precautions when handling the Printhead Take the following precautions when handling the Printhead For safety keep the Printhead out of the reach of children canons If ink is accidentally ingested contact a physician immediately Do not touch the Printhead immediately after printing The Printhead becomes extremely hot and there is a risk of burns Basic Guide iPF8400 Replacing the Printhead There may be ink around the nozzles of the Printhead you remove
20. Print Preview Convenient Printer Driver Features Print Preview Rotate Page 90 degrees Converse Paper Borderless Printing Large Format Printing Enlarged Reduced Printing Other Methods of Printing Printing from Print Plug Ins Print Preview Using the print preview function enables the following sert EE Check an image of the document as arranged on the paper in the position it will be printed You can reduce printing costs by checking how documents will be printed beforehand without the need to print them Paper Source Roll Paper Width 17 in Roll 431 8mm Roll Paper Layout Selection as Roll Paper 1 oll Paper Width 17 in Roll 431 iper Type Plain Paper int Decii 02008 Lia R Pa D Bor 1 1 1 8 Center Originals Across Roll ei e Change the layout orientation relative to the paper E Eo scoio Ton oroin lt You can save paper by correcting the direction in in ee m which the document is arranged on the paper if a necessary m z bee v Rem zi O Update Printer Information Status Monitor Pages 1 1 Configuring Settings in Windows Output Size 11 00in x 8 50in 1 Access the Main sheet a Cano xxx Printing Prefere Main Page Setup Layout Favortes Utility Support 2 Select the Open Preview When Print Job Starts Media Type Plain Paper
21. See Menu Settings bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 115 bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 116 Immediately after borderless printing the trailing edge margin is soiled during regular printing IPF8400 Cause Depending on your printing environment after bor derless printing in which the leading and trailing edge of the roll is cut automatically any ink adhering to the cutter unit may rub off on the next printed document again Type Immediately after borderless printing the trailing edge margin is soiled during regular printing Corrective Action Follow these steps to change the Between Pages setting of Drying Time to a val ue between about 30 seconds and 3 minutes before trying borderless printing 1 On the Main sheet of the printer driver click Advanced Settings by Media 2 Select an ink drying time in the list for the Between Pages setting of Drying Time Cause Color adjustment has not been activated in the Advanced Settings of the printer driver Colors have not been adjusted on the computer or monitor The Printhead nozzles are clogged In the Windows printer driver Application Color Matching Priority is not selected There may be a slight difference in how colors are printed after Printhead replacement because of individual variation among printheads Printhead characteristics gradually change through repeated use and colors may change
22. The loaded roll has expanded or contracted due to environmental condi Press the OK button to stop printing tions making it wider or narrower than the supported width for borderless Use each type of paper only where the recommended envi ronmental conditions are met For details on environmental conditions for various paper see the Paper Reference Guide See Paper Reference Guide Before borderless printing move the blue platen switch Cause Corrective Action printing j1ueuasn pe 10 bunuud buipijebaJ sapessa The blue Switch on the platen was set to the side opposite e Before borderless printing set the blue Switch on the platen to the e side when a borderless print job was received See Setting the Blue Switch on the Platen AzAKi Blue platen switch is dirty Cause Corrective Action The blue Switch on the platen is dirty Open the Top Cover and clean the blue Switch on the platen See Cleaning Inside the Top Cover 145 Basic Guide Move the blue platen switch No xx to the right xx represents a number iPF8400 Move the blue platen switch No xx to the right xx represents a number Cause Corrective Action The printer has detected that the blue Switch on the platen needed in Set blue platen Switch of the indicated number toward the e side maintenance during printing is set away from the e mark See Setting the Blue Switch on the Platen AAKE Cannot adjust paper feed Cause Correcti
23. but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Printing Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Colors in printed images are uneven Cause Line Drawing Text is selected when printing images in many solid colors You are printing on paper that curls easi ly Printed colors may be uneven if you set the Print Quality too low Color may be uneven between dark and light image areas When borderless printing is used the edge of the paper is cut during printing Thus ink density may be slightly uneven at the leading edges The Printhead is out of alignment Allowing printed documents to dry on top of each other may cause uneven colors Density may be uneven if you use Glossy Paper or Canon Coated Paper The type of paper specified in the printer driver does not match the type loaded in the printer Scan Wait Time gt Area in the Control Panel menu is set to Leading edge Corrective Action In Print Priority in the Advanced Settings of the printer driver choose Image Printed colors may appear uneven on the leading edge of pape
24. the printhead Cause The Platen has become dirty after border less printing or printing on small paper The type of paper as specified on the printer does not match the type specified in the printer driver The paper is wrinkled or warped A cut line is printed because CutDustRe duct is On in the Control Panel menu to reduce cutting dust The Printhead is set too low in the Control Panel menu iPF8400 Corrective Action 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Reload the paper See Loading Rolls in the Printer See Loading Sheets in the Printer GASES In the Control Panel menu set Head Height to Automatic See Troubleshooting Paper Abrasion and Blurry Images When printing on Canon Heavyweight Coated Paper or other paper based media choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu If rubbing still oc curs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images When printing on CAD Tracing Paper or other film based media choose a VacuumStrngth setting of Standard Strong or Strongest in the Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting See Adjusting the Vacuum Strength See Troubleshooting Paper Abrasion and Blurry Images
25. 191ul4g eui Guljjeysu 86 Installing the Software Windows IPF8400 Software Installation Installing the Printer Driver Windows Installing the Software The basic instructions for installing the software are as follows For detailed instructions see the Setup Guide Supported connection methods The printer driver works over USB or network TCP IP connections The driver installation procedure varies depending on the type of connection Follow these steps to install the software and Electronic manuals Installing the software and electronic manuals When setting up a USB connection connect the USB cable during printer driver installation following the instructions displayed Important If you accidentally connect the USB cable first the printer driver may not be installed correctly When the printer is connected to a network via TCP IP the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address Turnthe computer on When setting up a TCP IP network connection after making sure the printer is on connect the LAN cable to the Ethernet port on the back of the printer and to your network hub port 2 Insert the provided User Software CD ROM for the appropriate operating system in the CD ROM drive 3 Follow the instructions displayed to complete instal lation Canon imagePROGRAF Setup Menu Version X XX int cene een ms
26. Color may change slightly even on the same model of printer if you use a different version of the firmware or printer driver or when you print under different settings or in a different printing environment When reinstalling the printer driver you changed the region selection of the Media Configuration Tool Changing the region selection of the Media Configuration Tool deletes the region specific paper information originally registered on the printer before installation Using paper with deleted information when executing color calibration will prevent the resulting calibration adjustment value from being applied to all other types of the paper Printed colors are inaccurate Corrective Action In the Advanced Settings of the printer driver access Color Settings in Color Mode to adjust colors Refer to the computer and monitor documentation to adjust the colors Adjust the settings of the color management software refer ring to the software documentation as needed Print a test pattern to check the nozzles and see if they are clogged See Checking for Nozzle Clogging Click Special Settings on the Layout sheet of the printer driver and select Application Color Matching Priority in the dialog box Execute color calibration Execute color calibration Follow these steps to prepare the printing environment 1 Use the same version of firmware or printer driver 2 Specify the same value for all settings items 3 Exe
27. Do not touch the Linear Scale a Carriage Shaft b or Fixed Blade c This may stain your Important hands and damage the printer CIERRE Eum ERE a T UN Le Holding the new Shaft Cleaner by the grips a at tach it to the Carriage eZ Be sure to put the used Shaft Cleaner in the small box before putting it in the larger box with the used Mainte nance Cartridge for disposal Close the Top Cover The Carriage moves back into position Basic Guide iPF8400 Cleaning Inside the Top Cover Cleaning the Printer Cleaning Inside the Top COVOF ET c 53 ei leneBui ixudaiug emece ene 55 Cleaning Inside the Top Cover Clean inside the Top Cover to maintain better printing quality and help prevent problems Also clean inside the Top Cover in the following situations to ensure optimal operation e f the printed surface or the underside of paper is dirty after printing e After you have used up a roll e After borderless printing e After printing on small paper e After printing on paper that generates a lot of cutting debris e If you have replaced the roll e After printing on paper that generates a lot of paper dust e If the message Blue platen switch is dirty is displayed fthe Platen inside the Top Cover becomes dirty it may soil the underside of paper We recommend cleaning the Platen after borderless printing or printing on small paper Importan
28. Err to On However note that this error may cause paper jams and affect the printing quality Basic Guide obesso N 10117 Jaded Hulpieba sabessay 140 Media take up unit ready iPF8400 Media take up unit ready Cause Corrective Action The Take up Reel setting in the printer Set Adj Menu Press A or V to select Stop Printing and then press the OK button to stop was changed from Enable to Disable but a print job was printing received before the roll was removed The mode switches from take up mode to regular mode after you change the Take up Reel setting in the Set Adj Menu from Enable to Disable and lift the Release Lever to remove a roll or after you execute Paper Cutting Press A or V to select Print and then press the OK button to resume print ing Turn on the media take up unit Cause Corrective Action The Take up Reel setting in the control panel menu was changed to Enable while the power to Turn the Media Take up Unit on the Take up Reel was off and the Roll Media lamp on the control panel was lit The Take up Reel setting in the con trol panel menu changes to Disable Borderless printng not possible Cause The print job received specifies a type or width of paper that is not compatible with borderless printing The loaded paper is a size not compatible with borderless printing Corrective Action Follow these steps to change the settings of the print job to enabl
29. In the printer driver No or Print Cut Specify Yes in Automatic Cutting in the printer driver Guideline is specified in Automatic See Page Setup Sheet Windows Cutting See Paper Detailed Settings Dialog Box Mac OS X In the Control Panel menu Cutting If the Cutting Mode is Eject press the Cut button to cut the paper Mode is set to Eject or Manual If the Cutting Mode is Manual cut rolls with scissors or the like See Specifying the Cutting Method for Rolls The Cutter Unit is not installed Install the Cutter Unit See Replacing the Cutter Unit Rolls are not cut when you are using the Either cut the roll paper by pressing the Cut button or lift the Release Lever and cut the roll Media Take up Unit with scissors See Removing Printed Documents from the Media Take up Unit Optional The media take up unit continues rotating Cause Corrective Action There is a foreign object in the path of the Media Take up Sensor indicated by a Remove the foreign object from the Media Take dotted line Basic Guide up Sensor path Arrange the Basket Cloth and Basket Rod so they do not interfere with the Me dia Take up Sensor bunoouse qnoJ Jodeg buipiebay suie qoJd 109 The size of clear film cannot be detected iPF8400 Corrective Action Remove the foreign object from the Media Take up Sensor path Arrange the Basket Cloth and Basket Rod so they do not interfere with the Me dia Take up Sensor
30. Included battery contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate for detail Trademarks e Canon the Canon logo and imagePROGRAF are trademarks or registered trademarks of CANON INC Microsoft and Windows are trademarks of Microsoft Corporation registered in the U S and other countries e Macintosh is trademark of Apple Inc registered in the U S and other countries e Other company and product names in this manual are trademarks or registered trademarks of their respective owners Copyright e Unauthorized reproduction of this user manual in whole or part is prohibited Legal Notice e It is illegal to reproduce currency bills negotiable securities and other documents prohibited by law Repro duction of such items may be subject to criminal prosecution e t is illegal to reproduce legal certificates licenses travel tickets and certain public and private documents pro hibited from reproduction by law Reproduction of such items may be subject to criminal prosecution e Please note that intellectual property protected by copyright may not be reproduced without the express per mission of the copyright holder except for personal or household use under limited circumstances Basic Guide e Bde suonne aJg QLS Bde JOJUUC siu JOJ sjenuelA Manuals for this printer Manuals for this printer PSS TOF CS EFIE Ir sea A ovtugiaserqnarareceatasemnsetara
31. Ink Tank into the holder facing as shown with the ink holes down nk tanks cannot be loaded in the holder if the color or orientation is incorrect If the Ink Tank does not fit in the holder do not force it into the holder Make sure the color of the Ink Tank Important Lock Lever matches the color of the Ink Tank and check the orientation of the Ink Tank before reloading it 4 Lift the Ink Tank Lock Lever until it stops and then push it down until it clicks into place Basic Guide iIPF8400 Replacing Ink Tanks Make sure the Ink Lamp is lit in red eZ e If the Ink Lamp is not lit in red reload the tank Note 6 Close the Ink Tank Cover After Ink Tank replacement always close the Ink Tank Cover If the Ink Tank Cover cannot close some Ink bec Tank Lock Lever may not be closed completely Make sure all ink tank lock levers are fully closed mportan e To close the Ink Tank Cover when no Ink Tank is installed as when moving the printer push the release lever a as shown while returning the Ink Tank Lock Lever to the original position Basic Guide eoueua1ure u pue se qeuunsuo SXUe Jul 33 adueuUalUle pue SajqewiNnsuo gt speeuiuug 34 Printhead IPF8400 Printheads Fe FEV Vac cases 34 miis eaemug Nis qiia ce mr R 34 Printhead When purchasing check the Model number Shape Model number
32. Never insert your hand into the printer while it is printing Moving parts inside the printer can cause injuries Caution Never place anything on the printer such as small metal objects paper clips staples liquids any type of liquid contain er that contains flammable liquids alcohol benzene etc If such objects fall into the printer this could cause a fire or electrical shock To prevent a fire hazard or dangerous electric shock if a foreign object falls into or a liquid spills into the printer press the Power button immediately to switch the printer off unplug the printer power cable from the outlet and then call for service If you continue to use the printer this could cause a fire or electrical shock Connect the interface cable correctly To avoid damage before connection make sure that the shape of the cable con nector matches the connection point on the printer Important During printing turn on the ventilation system in the room We recommend ensuring ample space for installation Legal Notices FCC Regulations U S A Canon Large Format Printer iPF8400 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limit
33. O The Carriage is moved and a confirmation message is displayed about resetting the cut count To reset the cut counter press A or V to select Yes and then press the OK button Basic Guide e ueuaiure u pue se qeuunsuo WU 9330 45 adueUaUIe pue SajqewiNsuo abpuyey sdueusjulel 46 Maintenance Cartridge IPF8400 Maintenance Cartridge winau ia se h8 ggee M m uu eee ee 46 Replacing the Maintenance Cartridge esses sese rete tnra tetas tate tn stata sa state sss sa sss sa saa 46 Maintenance Cartridge When purchasing check the Model number This Maintenance Cartridge comes with a Shaft Cleaner Model number MC 08 eZ For instructions on replacing the Maintenance Cartridge and Shaft Cleaner see Replacing the Maintenance Cartridge Note Replacing the Maintenance Cartridge Compatible maintenance cartridges For information on compatible maintenance cartridges see Maintenance Cartridge Precautions when handling the Maintenance Cartridge Take the following precautions when handling the Maintenance Cartridge A For safety keep the Maintenance Cartridge out of the reach of children coment If ink is accidentally ingested contact a physician immediately Do not remove the Maintenance Cartridge except to replace it Ink may leak out Important To prevent ink from leaking from a used Maintenance Cartridge avoid dropp
34. Setting the Blue Switch on the Platen iPF8400 Ay Referto the following table to confirm the number on the Platen a that corresponds to the size of pa per for printing zi e o D gt O e 2 Number Dimensions 2 254 0 mm 10 00 in 3 355 6 mm 14 00 in d 4 431 8 mm 17 00 in a 5 515 0 mm JIS B2 or B3 Z 6 594 0 mm ISO A1 or A2 or 609 6 mm 24 00 in 7 7 841 0 mm ISO A0 or A1 M 8 914 4 mm 36 00 in 9 1030 0 mm JIS BO or B1 2 10 1066 8 mm 42 00 in E 11 1117 6 mm 44 00 in 120 Basic Guide iPF8400 The contrast becomes uneven during printing 6 Using the back of the Cleaning Brush move the Switch to the side opposite e corresponding to the size of the paper for printing In this case note that you will move the switch in the opposite direction from the direction in step 4 e e The Switch only moves number 1 and the number that matches the paper size Set all of the switches Note where the number does not match the paper size in switches number 2 and higher to the e side Close the Top Cover bunoouse qnoJ The contrast becomes uneven during printing Cause Corrective Action The paper feed amount is out of adjustment Adjust the feed amount See Adjusting the Feed Amount The type of paper specified in the printer driver Load paper of the same type as you have specified in the printer driver does not match the type loaded in the printer See Loading Rolls
35. Using rolls with a 3 inch paper core Holder Stopper Side Roll Holder Side Align the tips a of 3 Inch Paper Core Attachment 2 with the Align the tips a of 3 Inch Paper Core Attachment 1 with the holes b of the Holder Stopper and insert it firmly holes b of the Roll Holder and insert it firmly Basic Guide iIPF8400 Loading Rolls in the Printer 3 With the edge of the roll paper facing forward as shown insert the Roll Holder from the right of the roll Insert it firmly until the roll touches the flange a of the Roll Holder leaving no gap I gt e Q S xe b T gt 2 Ke o 4 Insert the Holder Stopper from the left in the Roll Holder as shown Holding it at the position shown b push it firmly in until the flange a of the Holder Stopper touches the roll Lock the Holder Stopper lever c by pushing it down toward the shaft side C Loading Rolls in the Printer Follow these steps to load rolls in the printer Always load rolls when the printer is on If the printer is off when you load a roll the paper may not be advanced correctly when you turn the printer on Important Before loading a roll confirm whether the inside of the Top Cover or the Ejection Guide is soiled If soiled we recom mend cleaning in advance See Cleaning Inside the Top Cover 11 Basic Guide Jaded buipuen s o1 BuljoueH 12 Loading Rolls in the Printer Press the Load button Stop INE Wale f
36. X SO 2e AUG 193uug eui burjeasu 88 Installing the Software Mac OS X IPF8400 Installing the Printer Driver Mac OS X Installing the Software The basic instructions for installing the software are as follows For detailed instructions see the Setup Guide Supported connection methods The printer driver works over USB or network Bonjour or IP connections Follow these steps to install the software and Electronic manuals Installing the software and electronic manuals When the printer is used over a network the printer s IP address may be changed if you reinstall the printer In this case be sure to reconfigure the printer s IP address Important After making sure the computer and printer are not connected by a cable turn the computer on D2 Insert the provided User Software CD ROM for the appropriate operating system in the CD ROM drive 3 Follow the instructions displayed to complete instal lation imagePROGRAF Canon Installs the checked software Click Next Bl V imagePROGRAF Printer Driver This software is required when printing from applications It also enables the following functions imagePROGRAF Preview A function for checking the print layout imagePROGRAF Free Layout A function for arranging multiple images on roll paper and printing B V Color mageRUNNER Enlargement Copy An Enlarged Copy function that works in conjunction with a Color imageRUNNER digital multifunction
37. and follow these steps to print 1 Clear the option Open Preview When Print Job Starts on the Main sheet 2 Clear the option Page Layout on the Layout sheet 3 Click the Special Settings button on the Layout sheet to display the Special Settings dialog box and then clear the option Fast Graphic Process Move the Switch numbered corresponding to the size of paper for printing opposite to the e posi tion See Setting the Blue Switch on the Platen AAKE Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again When printing fine lines or text at high precision on glossy or semi glossy photo or proofing pa per set the optimal Printhead height before aligning the printhead See Enhancing Printing Quality In the Control Panel menu use a lower Head Height setting See Troubleshooting Paper Abrasion and Blurry Images Specify Proof in Print Priority in the printer driver See Giving Priority to Particular Graphic Elements and Colors for Printing Basic Guide IPF8400 Lines or colors are misaligned Lines or colors are misaligned Cause The Printhead is not being aligned cor rectly
38. edge Off 30 Sec i 1 min 3 min 5 min 10 min 30 min 60 min Basic Guide IPF8400 Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Return Defaults Paper Details 1 For information on the types of paper the printer supports refer to the Paper Reference Guide See Paper Reference Guide Types of paper in the printer driver and related software as well as on the Control Panel are updated when you install the printer driver from the User Software CD ROM or if you update paper information with the Media Configuration Tool See Updating paper information 2 For information on the sizes of paper the printer supports see Paper Sizes 3 Available only if ManageRemainRoll is On 4 Available only if Width Detection is Off 5 Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver 6 see Specifying the Cutting Method for Rolls Ink Menu First Level E Rep Ink Tank Head Cleaning A Job Menu First Level Second Level Third Level Fourth Level Fifth Level a SEO pn JobList Delete one has been set Print Job List Choose from information about the latest three print ies l Page Count Output Img Size sen The image size is displayed the ink color is dis played here Basic Guide sued JOU ua3J5s Aejdsiq pue suoneJjedQo 63 sued 191uld uaaJ5s Ae
39. in CAD drawings are printed at exactly the right length use Adjust Length to adjust the amount that paper is advanced There are two options in Adjust Length AdjustmentPrint and Change Settings e AdjustmentPrint After a test pattern is printed you will measure the discrepancy based on the results of printing e Change Settings No test pattern is printed Instead you will measure a document already printed to determine the discrepancy Additionally two modes are available in both AdjustmentPrint and Change Settings A High or B Standard Draft Choose the mode that suits your particular printing application e A High This setting is applied when Highest quality or High is selected in Print Quality in the printer driver e B Standard Draft This setting is applied when Standard or Fast is selected in Print Quality in the printer driver We recommend executing the adjustment if you have changed the paper type or paper size Note Always check the Adj Priority values before using Adjust Length See Selecting a Feed Amount Adjustment Meth od Paper to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide High precision ruler When Using Sheets e One sheet of unused paper of at least A4 Letter size High precision ruler Perform adjustment as follows 1 Load the paper e Attaching the Roll Holder to Rolls e Loading Rolls in the Printer e Loading Sheets in the Printer Always make
40. in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer Ayjenb bunuud aui ui suie qoJd 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again The length of printed images is inaccurate in the feeding direction Cause Corrective Action In the Control Panel menu Adj Priority is Set Adj Priority to Print Length in the Control Panel menu and then execute Adjust set to Print Quality Length See Adjusting the Feed Amount The type of paper specified in the printer driv Load paper of the same type as you have specified in the printer driver er does not match the type loaded in the See Loading Rolls in the Printer printer See Loading Sheets in the Printer 121 Make sure the same type of paper is specified in the printer driver as you have loaded in the printer Basic Guide bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 122 Images are printed crooked iPF8400 Cause The type of paper specified in the printer driv er does not match the type loaded in the printer Cause In the Control Panel menu Skew Check Lv is set to Loose or Off In the Control Panel menu Width Detection is set to Off Roll paper is loaded askew Cause In the Advanced Settings of the printer driver Mo
41. less ink than in Highest quality or is set to Standard or Fast High modes but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Printing You are printing on paper that tends to In the Control Panel menu set CutDustReduct in Paper Details to On generate dust when cut See Reducing Dust from Cutting Rolls Paper rubs against the printhead Cause Corrective Action The type of paper specified in the print Load paper of the same type as you have specified in the printer driver er driver does not match the type loa See Loading Rolls in the Printer ded in the printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 113 Basic Guide bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 114 The edges of the paper are dirty Cause The type of paper specified in the print er driver does not match the type loa ded in the printer Paper has been loaded incorrectly causing it to wrinkle The Printhead is set too low in the Control Panel menu You are printing on heavyweight paper or paper that curls or wrinkles easily af ter absorbing ink When you have loaded paper the pa per you have loaded does not match the type selected on the Control Panel Since the leading edge of the paper strongly warps upward or ripples the leading edge of the paper rubs against
42. loaded paper is too small Replace the roll with a roll 10 inches in width or larger as follows When you have attempted to print a test print sheet or other printer status information Press A or Y to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing the Roll Holder from Rolls 2 Replace the roll with a roll 10 inches wide or larger See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer The printer will resume printing Press A or V to select Stop Printing and then press the OK button PaprWidth Mismatch Cause Corrective Action When Detect Mismatch in the Control Panel menu is Press A or V to select Print and then press the OK button to resume printing set to Pause or Hold Job the width of the loaded roll However note that this error may cause paper jams and affect the printing does not match the width specified in Fit Roll Paper quality Width Ini the printer driver Press A or V to select Stop Printing and then press the OK button Follow these steps to replace the roll to match the width specified in the printer driver 1 Press A or V to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing the Roll Holder from Rolls 2 Replace with paper of the width configured in the printer driver See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer The p
43. manual for the printer driver or other software may be different from the ac tual screens because of subsequent updates e May we request e The information in this user manual is subject to change without notice e We strive to ensure accuracy of information in this user manual but if you notice errors or omissions please contact us Basic Guide iPF8400 Attaching the Roll Holder to Rolls Handling Paper Handling rolls Attaching the Roll Holder to Rolls eese seen tesa tna ra tna ra tna ta ta atate atate ata sn asa a aas 9 HE ACUI NN SS inthe A Fa TM mmm 11 Removing the Roll from the Printer eese see seesese eene ate tn ate tna tete a teta atate ase sn ase ss a sess ase ssa sess aos 15 Attaching the Roll Holder to Rolls When printing on rolls attach the Roll Holder to the roll Rolls have a two or three inch paper core Use the correct attachment for the paper core The printer comes equipped with the 2 Inch Paper Core Attachment installed Using Rolls with a 2 inch Paper Core Using Rolls with a 3 inch Paper Core Roll Holder Side Holder Stopper Side Roll Holder Side Holder Stopper Side No Attachment Needed 2 Inch Paper Core Attachment 3 Inch Paper Core Attachment 1 3 Inch Paper Core Attachment 2 A e Set the roll on a table or other flat surface so that it does not roll or fall Rolls are heavy and dropping a roll may cause injury Caution When handling the rol
44. paper leading Note edge to Off See Specifying the Cutting Method for Rolls Jodeg buipiebay suie qoug 3 Ifthe Carriage is out move the Carriage out of the way away from the paper A f you push the Carriage to the left edge the blade of the Cutter Unit will be lowered in preparation to cut the paper Be careful not to pinch your fingers between the Carriage and Platen if you have pushed the Carriage Caution to the left edge or if a paper jam occurs during cutting 102 Basic Guide iPF8400 Clearing Jammed Roll Paper e Do not touch the Linear Scale a Carriage Shaft b or Fixed Blade c This may stain your Important hands and damage the printer 4 Lift the Release Lever bunoouse qnoJ E Jodeg buipiebay suie qoJd 103 Basic Guide Clearing Jammed Roll Paper IPF8400 Holding the paper on both sides pull the jammed portion out toward the front Use scissors or a cut ting tool to cut away the printed or wrinkled portion A When cutting paper be careful to avoid injury or damage to the printer zi Caution e C A 6 Ifthe Carriage is on the left move the Carriage to 8 the right until it stops z Q EX m TS 2 7 Ps ES d e D a z JJ s a Q D Always move the Carriage to the right side If the Carriage is on the left a Carriage error may occur when you turn on the printer Important 104 Basic Guide
45. the Linear Scale a Carriage 2 Shaft b or Fixed Blade c This may stain your Important hands and damage the printer ui a Q S O D 106 Basic Guide iPF8400 Clearing a Jammed Sheet 4 Lift the Release Lever i SSS SS Ay Ifthe paper is visible hold the paper and pull it out toward the front e eg D er O S 3 o o 6 Ifthe paper is not visible lift the Ejection Guide re 3 move the Roll Holder and clear the paper jam from zx below Q a After removing the paper make sure there are no To other scraps of paper in the printer and then lower x the Ejection Guide b 107 Basic Guide Roll paper cannot be inserted into the paper feed slot iPF8400 7 Ifthe Carriage is on the left move the Carriage to the right until it stops D J MENS Always move the Carriage to the right side If the Carriage is on the left a Carriage error may occur when you turn on the printer Important Lower the Release Lever and close the Top Cover z O c o D O S Q s o D z D Q CD d a v Q Tum the printer on See Turning the Printer On and Off O D Roll paper cannot be inserted into the paper feed slot Cause Corrective Action The roll paper is warped Straighten out curls and reload the roll Paper is jammed by the paper feed slot Remove the jammed paper See Clearing Jammed Roll
46. the Page Size list click the size of the original as specified in the source application 4 Select the Enlarged Reduced Printing check box 5 Select Fit Paper Size Fit Roll Paper Width or Mese Mach Paan San z Fit Roll Paper Width 5 Scaling Auto Auto Scale 100 ISO A4 Orientation Scaling AJ Q Portrait A Landscape m 3 E Rotate Page 90 degrees Conserve Paper Paper Source Roll Paper Roll Paper Width 174n Roll 431 8mm Roll Paper Options Output Method Size Options Defaults x Gee Com Ge Configuring Settings in Mac OS X 1 Access the Page Setup pane Page Setup J 2 Make sure the width of the loaded roll is displayed KEEN size J PaperSource Roll Paper in Roll Width Roll Width 17 in 431 8mm i E Page Size ISO A4 3 Make sure the size of the original you have pre pared is displayed in Page Size 9 Fit Paper Size 4 Select the Enlarged Reduced Printing check box M ERU E Fit Roll Paper Width CT MN ISO A4 Scaling 100 5 Select Fit Paper Size Fit Roll Paper Width or Borderless Printing Scaling Paper Size Match Page Size a Print Centered _ No Spaces at Top or Bottom Rotate Page 90 degrees ee TA E m _ Free Layout Cance Eein Basic Guide uonej e1su SIEMIYOS S 1N e 4 JOAUG Ja
47. z O 5 The Media Take up Sensor cord is not connected to the Right Media Take up Unit Reconnect the Media Take up Sensor cord as fol Q correctly lows 1 Turn the printer off 2 Disconnect the Media Take up Sensor cord from the Right Media Take up Unit and recon d nect it firmly all the way in B 3 Turn the printer on D See Using the Media Take up Unit Optional E Q 2 If the Media Take up Unit continues rotating con y tact your Canon dealer for assistance The size of clear film cannot be detected Cause Corrective Action The Platen is soiled with ink or other substances Open the Top Cover and clean the entire Platen See Cleaning Inside the Top Cover Margins are wide Cause Corrective Action Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection This operation is normal When printing on thin roll paper the printed surface becomes scratched Cause Corrective Action The roll paper has sagged during printing Set Roll Tension to High in the Control Panel menu scratching the surface of the paper and causing See Menu Settings 110 wrinkle creases in the paper If you change the Roll Tension setting We recommend that you perform Adj Quali ty See Automatic Banding Adjustment Basic Guide IPF8400 The Data lamp on the Control Panel does not light up Printing does not start The Data lamp on the Control Panel does not light up
48. 4 Press A or Y to select Adjust Printer and then press the OK button Press A or Y to select Head Posi Adj and then press the OK button 6 Press A or Y to select Standard or Simple and then press the OK button A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll 7 it you are printing on cut sheets a confirmation message is displayed on the Display Screen asking you whether to continue printing Press the OK button and follow the instructions on the Display Screen Basic Guide iPF8400 Selecting a Feed Amount Adjustment Method Adjusting the feed amount selecting a Feed Amount Adjustment Method eee esese esee ane tn ate tn a tetra tatnen ates 99 enPuieiN aE qeppe e m 100 Selecting a Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount Print Quality and Print Length either of which will be applied during printing Since the method that is applied during printing is determined from the value of the Adj Priority setting configure the Adj Priority to match the print target Print Quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adj Quality settings are applied When Adj Fine Feed is executed the Adj Fine Feed settings are applied in addition to the Adj Quality settings Print Length Adjusts the feed amount for bette
49. 9 12 16 68 84 107 Rotate Page 90 degrees ssssssus 92 S aange SOUN EN DR ien e e e 128 Support Information acusa eias curis iai ansias tri of Rar bass 6 Sp E E 96 W When TO T DIG E sasien 34 IPF8400 Basic Guide ENG Canon Canon Inc 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Canon Europe Ltd 3 The Square Stockley Park Uxbridge Middlesex UB11 1ET United Kingdom Canon China Co Ltd 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China Canon Australia Pty Ltd 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON INC 2012
50. AN Do not set up the printer in any location exposed to alcohol thinner or other volatile liquids If these substances come hee into contact with electrical components inside the printer there is a risk of fire or electrical shock arning A Never install the printer on an unstable or vibrating surface If it falls over this could cause personal injury Caution Never set up the printer in a location that is exposed to high humidity or large amounts of dust or exposed to direct sunlight high temperature or open flame This could cause a fire or electrical shock Use the printer location in an environment where temperature and humidity are within the ranges of 15 C to 30 C 59 F to 86 F and 10 to 80 RH with no condensation Never place the printer on a heavy wool or shag carpet The fibers may enter the printer and cause a fire Keep the area around the power outlet clear of items so that you can disconnect the power cable immediately if the printer starts operating abnormally In the event of a printer malfunction remove the power cable from the outlet as soon as possible to prevent fire and electrical shocks Do not install the printer near sources of strong electromagnetic fields whether equipment that generates such fields or places where such fields occur This could damage the printer or cause malfunction Power Supply Never handle the power cable with wet hands Doing so may cause electrical shock Warni
51. Area m2 678 eZ fthe Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Prep MovePrinter and then press the OK button Press A or Y to select the level of transfer and then press the OK button Press A or Y to select Execute and then press the OK button to display the confirmation screen I Press A or Y to select Yes and then press the OK button The printer is now prepared for transfer Level 1 Once preparations are finished a message on the Display Screen requests you to turn off the printer Turn off and pack the printer There is no need to remove the ink tanks See Pack the printer Level 2 and Level 3 When the preparation is finished instructions are displayed on the Display Screen Remove the ink tanks before packing the printer See Removing Ink Tanks f consumables must be replaced the message Consumables must be replaced Call for service is shown on the Display Screen and preparation is not possible If this message is displayed press the OK Important button and contact your Canon dealer for assistance Basic Guide IPF8400 Preparing to Transfer the Printer Removing Ink Tanks Open the left and right ink tank covers 2 Liftthe stopper a of the Ink Tank Lock Lever a Lift the Ink Tank Lock Lever until it stops and then push it down to the front uo
52. Canon Large Format Printer IPFS8400 Basic Guide Manuals for this printer Setup Guide Basic Guide Users Guide Electronic manual Paper Reference Guide Electronic manual Read this manual before attempting to operate the printer Keep this manual in a handy location for future referencing imagePROGRAF Preface A alety PrecaUlONS unseres cuta tact Eod ene 2 Manuals for this printer sseseeeeseeeeeeseees 6 Handling Paper Handling rolls REN 9 Handling sheets scsi cassassdcrssacanducaubasaadaneniateaerseacieceaaectases 18 Consumables and Maintenance K TANKS ngeri E 23 SAUL 6 eee eee ee eue lt oe a TU ir bud 34 Stue gt RTT seen ene re 42 Maintenance Cartridge cccccceecseeeeeeeeeeeeeeeeeeeeenes 46 Cleaning the Printer 53 Printer Parts Operations and Display Screen 57 Printer IRR EE 68 Printer Relocation Preparing to Transfer the Printer 75 Software Installation Installing the Printer Driver Windows 86 Installing the Printer Driver Mac OS X 88 Convenient Printer Driver Features 90 Adjustments for Better Print Quality Adjusting the Printhead seeeesseessesssssss 97 Adjusting the feed amount sseeessssss 99 Troubleshooting Problems Regar
53. IP Network Settings With RemoteUI The computer you are trying to print Make sure the computer s TCP IP network settings are configured correctly from is not configured correctly See Configuring the Printer Driver Destination Windows See Configuring the Destination in TCP IP Networks Macintosh Cannot print over a NetWare network Cause Corrective Action The printer s NetWare settings Make sure the printer s NetWare settings are configured correctly In particular make sure a valid are not configured correctly frame type is selected See Configuring the Printer s NetWare Network Settings With RemoteUI The computer you are trying to Make sure the computer s NetWare settings are configured correctly print from is not configured cor See Configuring NetWare Network Settings rectly The NetWare server and serv Check the following points ices are not configured correctly 1 Make sure the NetWare file server is running 2 Make sure there is enough free disk space on the NetWare file server Insufficient disk space may prevent you from processing large print jobs Basic Guide iPF8400 Cannot print over AppleTalk or Bonjour networks Cause Corrective Action The NetWare server and serv 3 Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the ices are not configured correctly print queue is available 4 If data transmission to a printer on another
54. L and Printhead R See Replacing the Printhead Execute printhead cleaning Cause Corrective Action The Printhead noz Follow these steps to clean the Printhead zles are clogged 1 Stop printing by pressing A or V to select Stop Printing 2 Clean the Printhead See Cleaning the Printhead If the message is still displayed when printing replace the Printhead See Replacing the Printhead Press A or V to select Print and then press the OK button to resume printing However note that this error may affect the printing quality obesso N 10117 If OK is shown on the Display Screen clean the Printhead 1 Press the OK button on the Control Panel to stop printing 2 Clean the Printhead See Cleaning the Printhead If the message is still displayed when printing replace the Printhead See Replacing the Printhead speeu1uud buipjebaiJ sabessay 148 Basic Guide iPF8400 No maintenance cartridge Messages regarding the maintenance cartridge yiesag ig 2 e ce imug sio E Em 149 Wrong maintenance cartridge 2 5 uacua tede ten cau hon ni iind Sails eina dee eu tia Dresd uut 149 Mame gE A i E ies 149 No Maintenance Cartridge capacity sccsusietes etui lnetueo tete iutee tatu tutu acuti tutu cubus ubt tutu rufus 149 Maintenance cartridge full nna 149 Maintenance cartridge PrODISTI
55. Lower the Ejection Guide and close the Top Cover To load new paper in the printer at this point see Loading Rolls in the Printer Note Clean inside the top cover before loading paper See Cleaning Inside the Top Cover Basic Guide Jodeg buijpuer s o1 buipuer 17 Jodeg buijpuer 122us bui pueH 18 Loading Sheets in the Printer IPF8400 Handling sheets Bezel gre ies al TS ane 0 32 9 ET mmm 18 a iueuyeEc1 Jc0 e 21 Loading Sheets in the Printer Follow these steps to load sheets in the printer Paper that is wrinkled or warped may jam If necessary straighten the paper and reload it Important Load the paper straight Loading paper askew will cause an error eZ Loading sheets when a roll is already loaded in the printer may cause jams We recommend removing rolls before load em ing sheets See Removing the Roll from the Printer ote To prevent the roll from unwinding if you leave it loaded wrap a sheet of paper around the roll and tape it Before loading sheets make sure the printer is clean inside the Top Cover and around the Ejection Guide If these areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover Store unused paper in the original package away from high temperature humidity and direct sunlight select sheets as the paper source e f a print job was receiv
56. Paper GEI See Clearing a Jammed Sheet E The paper source selection is incorrect Press the Load button and select the paper source Cannot load sheets Cause Corrective Action The paper source selection is incorrect Press the Load button and select the paper source Paper is not cut straight E Cause Corrective Action The paper is bent or curled at the cut position Straighten out any curling by the edges of the paper Basic Guide IPF8400 Cause Paper rises by the ends of the cut position before it is cut You are using paper that cannot be cut with the Cutter Unit The Cutter Unit is not installed correctly The Cutter Unit blade is worn out Cut Speed is not configured correctly in the Con trol Panel menu During cutting printed documents fall out at an angle Paper is not cut Corrective Action Reload the paper correctly Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a cutting tool to cut the roll after printing See Specifying the Cutting Method for Rolls Reinstall the Cutter Unit correctly See Replacing the Cutter Unit Replace the Cutter Unit See Replacing the Cutter Unit Change the Cut Speed setting in the Control Panel menu See Menu Structure In the Control Panel menu set Cutting Mode to Eject Hold documents after printing as they are cut See Specifying the Cutting Method for Rolls Paper is not cut Cause Corrective Action
57. Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again When Scan Wait Time gt Area is set to Leading edge colors may be uneven 110 160 mm from the leading edge The position varies depending on the Print Quality setting Basic Guide bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 117 Image edges are blurred or white banding occurs iPF8400 Cause Corrective Action Scan Wait Time gt Area in the Control In this case select Scan Wait Time gt Area gt Entire area Panel menu is set to Leading edge However note that printing will now take longer See Menu Settings Image edges are blurred or white banding occurs Cause Corrective Action The Platen suction is too strong In the Control Panel menu reduce the level of VacuumStrngth See Adjusting the Vacuum Strength Close the blue Switch on the platen so that it matches the paper size See Setting the Blue Switch on the Platen AzAKi Incorrect Printhead alignment value When printing fine lines or text at high precision on glossy or semi glossy photo or proofing paper set the optimal Printhead height before aligning the printhead See Enhancing Printing Quality In the Control Panel menu set Head Height to a lower height See Troubleshooting Paper Ab
58. The type of paper specified in the printer driver does not match the type loaded in the printer Depending on the type of paper printed lines may be noticeably misaligned Corrective Action Adjust the Printhead alignment See Automatic Adjustment to Straighten Lines and Colors See Manual Adjustment to Straighten Lines and Colors When printing fine lines or text at high precision on glossy or semi glossy photo or proofing paper set the optimal Printhead height before aligning the printhead See Enhancing Printing Quality In the Control Panel menu use a lower Head Height setting See Troubleshooting Paper Abrasion and Blurry Images Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the printer 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Specify Proof in Print Priority in the printer driver See Giving Priority to Particular Graphic Elements and Colors for Printing Borders appear in borderless printing Cause Corrective Action If borderless printing was performed at the actual When performing borderless printing at the actual size use roll paper with the same size paper wider than the page size was selected width as the width of the pag
59. UU U IUJAUOD Other Methods of Printing Printing from Print Plug Ins iPF8400 Other Methods of Printing Printing from Print Plug Ins Using print plug ins you can print directly from applications such as Adobe Photoshop and Digital Photo Profes sional The main features of Print Plug In are as follows uonej e1su SIEMYOS S 1N e 4 JOAUG Je1uld JUaIUSAUO You can automatically detect the color space of Adobe RGB or SRGB use images etc and automatically set optimal profiles Thus you can print without the trouble of configuring settings You can directly process image data on Adobe Photoshop and forward the image data to a printer In this way you can process 16 bit image data in addition to 8 bit image data You can print an image with adjustment values such as the color balance brightness and contrast varying in steps and select your preferred adjustment values You can create and print a layout image for finishing by mounting in a frame with the image extended to the sides of the frame by using the Layout Plug In that is installed at the same time as the Print Plug In for Photo shop Loss of gradation in dark areas can be reduced by performing black point compensation You can perform printing press simulation printing by specifying the printing press profile Starting from Adobe Photoshop 1 Start Adobe Photoshop 2 Open the image that you wish to print 3 4 Select Export or Data Export fr
60. a letter or number eene 152 3 In TST VY ecg E LL LE LL 142 z AEA A E E A E E A T cet as E A EA A E E A E TE E 143 4 Farsl8 ha rel 21 gue paper TOE JOD icti ee ee ne a a ee ee 135 EE Mail box full Delete unwanted Data cece sssssessssssessessessseeseesecseseeseesesaeseesscsesseseesecaeseestesesaeseesessesaeseeseeoesaeeeotes 150 Mail box full Now printing without saving data esses nnne 150 Mail box nearly full REM 150 T Mant Calls We IVES IOW m 149 S Maintenance cartridge Tull cccssssssssssssssesssscsssscsscsessssesecscsesscsessesssscsesseesessesssseeesesensesacsesacsesacsesaesesaesenaesenaseeas 149 A Maintenance cartridge problem mene werner et een eeerctrr OD o eer 149 C Maximum TO DS 3S CO FO Oirer IRIS CHR TUDIN PIG EI ERU GEO UU UNDEI ERG UND GU URSI RE 150 Q b Media BAU CME Wel AON M MH 140 MediaType Ul Marire Dm 132 Move the blue platen switch No xx to the right xx represents a number 146 Multi Sensor error SRM 153 Were d cg aA E R 142 Aerin etn o E a EE Too o EE Em 143 No Maintenance Cartridge capacity ccssssssssssssscsssscsssscssscssesessscssesesessessesesessceesscseesceessceessseesseeensseessseetass 149 No maintenance cartridge sesser arii ie E ENEE EENET AEE ec ee re 149 ADEE g S Sg ens E E E AE A EE E E E E E E 137 OE FNS Fae pi AREE TT T m o Em 143 FO Ir umet et
61. a test pattern for adjustment use sheets of the same type of paper in the justment on several sheets but sheets of dif required quantity Replace the paper as follows and perform adjustment again ferent types of paper were used 1 Lift the Release Lever and stop printing 2 Replace the paper See Loading and Printing on Sheets 3 Execute adjustment again from the control panel menu When Detect Mismatch in the Control Panel You can continue to print but note that this error may cause problems in the printing menu is set to Warning the type of paper loa results ded does not match the type specified in the printer driver The paper is too small Cause Corrective Action When Detect Mismatch in the Control Panel Press A or V to select Print and then press the OK button to resume printing menu is set to Pause or Hold Job paper smaller However note that this error may cause paper jams and affect the printing quality than the size specified in the printer driver is loa ded Adjust the paper size setting in the printer driver to match the size loaded in the printer as follows 1 Press A or Y to select Stop Printing and then press the OK button 2 Change the paper size setting in the printer driver to the size loaded in the printer and try printing again obesso N 10117 Replace the loaded paper with paper of a size that matches the size setting in the printer driver as follows 1 Press A or V to select Chan
62. and then turn on the printer The specified voltage is not supplied Check the voltage of the outlet and breaker See Specifications The printer takes time to start up Cause Corrective Action The printer may have shut down incorrectly last time This may happen Please wait a while because it may take several minutes to after power outages or if the printer is unplugged before it is turned off finish checking the hard disk In this case the next time power is restored the printer s hard disk is If an error message is displayed after the hard disk check fol 3 checked and startup may take some time low the instructions indicated to resolve the problem o D If the Printer Makes a Strange Sound O E Cause Corrective Action The printer The following sounds do not indicate a problem with the printer makes a sound during opera e There is a sound of suction from the Platen O tion To prevent paper from rising paper is held against the Platen by suction from Vacuum holes under it 2 Roll paper makes a fluttering sound during printing S There may be a fluttering sound when large paper is advanced 2 You suddenly hear the sound of cleaning operations 7 At regular intervals for printer maintenance cleaning operations will begin automatically even if the printer is in Sleep mode You suddenly hear the sound of ink agitation At regular intervals to ensure optimal printing quality the ink is agitated automatically eve
63. cts the Carriage b Printhead Fixer Cover Holds the Printhead in place c Printhead L The printhead is equipped with ink nozzles The carriage serves a key role in printing d Printhead R The printhead is equipped with ink nozzles The carriage serves a key role in printing e Printhead Fixer Lever Locks the Printhead Fixer Cover f Cutter Unit A round bladed cutter for automatic paper cutting Retracted when not in use g Shaft Cleaner Prevents the Carriage Shaft from becoming dirty h Cutter Unit Detachment Lever Used when replacing the Cutter Unit Basic Guide IPF8400 Ink Tank Cover Inside Ink Tank Cover Inside Left Side Right Side 1 Note The figure shows the printer as loaded with 700 ml 23 7 fl oz Ink Tank a Ink tanks Cartridges of ink in various colors b Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it Lift and lower the lever when replacing an Ink Tank To open it lift the stopper of the lever until it stops and then push it down toward the front To close it push it down until it clicks into place D 2 2 MN a Ink Color Label Load an Ink Tank that matches the color and name on this label b Ink Lamp Red Indicates the state of the Ink Tank as follows when the Ink Tank Cover is opened e On The Ink Tank is installed correctly Basic Guide sued 191uld Sued 191uud 73 sued 191uld Sued JU 74 Ink Tank Cover Inside e Off No In
64. cute color calibration Prepare paper compatible with calibration in the newly selec ted region and perform calibration again Banding in different colors occurs Cause Corrective Action The paper feed amount is out of adjust Adjust the feed amount ment See Adjusting the Feed Amount Printing does not proceed smoothly be cause print jobs are interrupted during transmission In the Control Panel menu Adj Priority is set to Print Length Exit other applications and cancel other print jobs Setting Adj Priority to Print Quality in the Control Panel menu and adjusting the feed amount may improve results See Adjusting the Feed Amount The Printhead is out of alignment Adjust the Printhead alignment l Basic Guide IPF8400 Colors in printed images are uneven Cause The Printhead is out of alignment The Printhead nozzles are clogged Streaks may occur if you set the Print Quality too low The type of paper specified in the printer driver does not match the type loaded in the printer Corrective Action See Automatic Adjustment to Straighten Lines and Colors Print a test pattern to check the nozzles and see if they are clogged See Checking for Nozzle Clogging Choose a higher level of Print Quality in the Advanced Settings of the printer driver and try printing again Printing in Fast or Standard mode is faster and consumes less ink than in Highest quality or High modes
65. cuted and the pre defined conditions since executing the Common calibration the last time have been reached Set Set Exec Guide to Off on the Control Panel menu Although a media type that color calibration can be executed on is loaded in the printer there is no See Menu Structure record or performing color calibration on that media and the designated criteria from executing Com mon calibration the last time have been reached Please calibrate using above paper Cause Corrective Action It is now recommended that you execute Unique calibration Execute Unique calibration Note that this is displayed when Set Exec Guide in the Control Panel menu is set to On and any of the See Color Calibration Us following is true ing the Printer Sensor e If the printer is loaded with a type of paper on which color calibration can be executed but there is no record of having executed color calibration on that paper or a record of having executed Common cali Set Set Exec Guide to Off bration other any other type of paper on the Control Panel menu See Menu Structure e If the printer is loaded with a type of paper on which color calibration can be executed there is a record of having executed color calibration on that paper and the predefined conditions since executing the color calibration the last time have been reached Borderless printng not possible Paper stretched or shrank obesso N 10117 Cause Corrective Action
66. d Execute Head Posi Adj again as follows 1 Press the OK button to clear the error 2 Print a test pattern to check the nozzles See Checking for Nozzle Clogging 3 Clean the Printhead if the nozzles are clogged See Cleaning the Printhead 4 Execute Head Posi Adj again See Automatic Adjustment to Straighten Lines and Colors The Printhead cannot be aligned Press the OK button to clear the error highly transparent film is loaded We recommend using a type of paper that you often use other than film for Printhead adjustment See Automatic Adjustment to Straighten Lines and Colors PHeads wrong pos Cause Corrective Action 3 The printheads are installed in the Open the Top Cover and switch the Printhead used once in the right side to the right side Switch wrong positions the Printhead used once in the left side to the left side Wrong x printhead x is L R or not displayed Cause Corrective Action An incompatible Print Open the Top Cover Replace the Printhead L with a new one if Printhead L is displayed and the Printhead R if head has been instal Printhead R is displayed If neither left or right is indicated replace both Printhead L and Printhead R with new led ones See Replacing the Printhead x printhead error x is L R or not displayed speeu1uud buipjebaiJ sabessoay Cause Corrective Action There is a prob Follow these steps to replace the Printhead lem with the Pr
67. d not be advanced it could not be detected Corrective Action Follow these steps to replace the used roll with a new roll of the same type and size In Lift the Release Lever and remove the roll See Removing the Roll from the Printer See Removing the Roll Holder from Rolls Load the new roll See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer If no barcode was printed on the roll specify the type of paper See Changing the Type of Paper When you have selected ManageRemainRoll gt On in the control panel menu and a barcode is not printed on the roll also specify the paper length See Specifying the Paper Length If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred The paper was not advanced because the trailing edge is taped to the roll paper core Remove the used roll paper and insert a new roll paper See Removing the Roll from the Printer See Removing the Roll Holder from Rolls See Loading and Printing on Rolls The paper was not advanced because the unused portion of the roll paper is heavy and is placing a burden on the printer It may be helpful to change the printing mode which will change the paper feed timing Basic Guide iPF8400 No sheets Cause Corrective Action e If the unused portion of the
68. ders appear in borderless printing csscecssssessesscsssseseesesseseesseseseeseesecssseeseesesaeseeseeoeseeseesssaeseeseeoseaeseeseees 123 Printing is faint Cause Corrective Action You may be printing on the wrong side Print on the printing surface 3 of the paper B The Printhead nozzles are clogged Print a test pattern to check the nozzles and see if they are clogged See Checking for Nozzle Clogging Because the printer was left without ink After the ink tanks have been installed for 24 hours run Head Cleaning B from the Control n tanks installed for some time ink has Panel become clogged in the ink supply sys See Cleaning the Printhead tem Paper is jammed inside the Top Cover Follow the steps below to remove the jammed piece of paper inside the Top Cover 1 Open the Top Cover and make sure the Carriage is not over the Platen 2 Remove any scraps of paper inside the Top Cover See Clearing Jammed Roll Paper Gs See Clearing a Jammed Sheet Geant 3 Close the Top Cover Ayjenb bunuud aui ui suie qoJd The ink was not dry when paper was Specify a longer drying period in the Control Panel menu in Paper Details gt Roll DryingTime cut See Menu Settings Printing may be faint if Print Quality in In Advanced Settings of the printer driver choose Highest quality or High in Print Quality Advanced Settings in the printer driver Printing in Fast or Standard mode is faster and consumes
69. desktop icon iPFxxxx indicates the printer model p IPFxxxx Support e MacOSX Click the iPF Support icon in the Dock Launchpad in OS10 7 and later i p 4 Basic Guide iPF8400 About This User Manual 3 When the imagePROGRAF Support Information imagePROGRAF Support Information Windows Internet Explorer is displayed click the User Manual icon or the Pa Se m A Cc RE per Reference Guide icon m E imagePROGRAF Support Information PRO Using Your imagePROGRAF Printer Stay Informed User s Manual Visit the imagePROGRAF website for news and printing tips i Mo pans esca nani Visit the imagePROGRAF webpage Paper Reference Guide gt View information about paper that can be used with the printer d bet the latest version of the Media Configuration Tool to make sure the uide includes information on newly added paper Copyright CANON INC 2007 e e Click Visit the imagePROGRAF webpage in Stay Informed to access the imagePROGRAF web site Note About This User Manual e Symbols The following symbols are used in this user manual to indicate safety information and explanations on restric tions or precautions in use Warning Indicates warning items for which operating error poses a risk of death or serious injury To ensure safe use A always follow these warnings Caution Indicates caution items for which operating error poses a risk of injury To ensure safe use always follow thes
70. detacebedeenntedenornnes 114 The surface of the paper IS dirty ou eeesssessessessssessesssseseeseessseeseesecseseeseesesaaseeseesesaeseenecasseeseesecauseeseeaesanseeaeees 115 1he aC de QoMISqoc MIROR mm 115 Immediately after borderless printing the trailing edge margin is soiled during regular printing 116 Prinmted colors are MaCOUTaTE sinrin TET 116 Banding in different colors OCCUrS ou ceecescsessesessesessesesecsesecsesecaesecsesesaesesaesecaesesaesesaesesaesesassesausesaeeesaueesausesaueesansess 116 Colors in printed images are uneven cR 117 Image edges are blurred or white banding occurs ese esese enne anne tetn atenta 118 setting the Blue Switch on the Platen eise seeee sese tn eate sa tna atas tates tasa a tasas tasa re nans 118 The contrast becomes uneven during printing esses entere nnne 121 The length of printed images is inaccurate in the feeding direction ess 121 Images are printed crooked MN t 122 Documents are printed in monochrome ccssssssceesessscessessesssseseesecseseesecsesaeseestesssaeseeseeaeseesteseeauseeseeaesatseeaeees 122 Line thickness is not uniform cceeessssesessesscsesceseesecseseessesesaeseessessseeseesecauseeseesesaeseesscaeseeseesecauseeseeansaeseeseeanseeaeeoes 122 Unes or color are misalhgno d e E m 123 Bor
71. ding Paper ss 102 Printing does not start eeeseseseesessss 111 The printer stops during a print job 112 Problems with the printing quality 113 Cannot print over a network seeeseeess 124 Installation problems seeeeeeeseeeeeeeee 126 Other problemS NR RR 128 Error Message Messages regarding paper sesessse 132 Messages regarding INK cccseccecseeeeeeeeeeeeeeeeeaeeees 142 Messages regarding printing or adjustment 144 Messages regarding printheads 147 Messages regarding the maintenance cartridge 149 Messages regarding the hard disk 150 Other Messages sseeseseseeenneneneen 152 Error Messages ccccseccecesceeseecesseseesseseesseseesnesenens 154 verl 00 2012 07 13 Bde suonne aJg A3jes Safety Precautions iPF8400 Preface Safety Precautions SVC NM PrOCAUTON S RR 2 E OLNU een ee neem ENT 4 Safety Precautions Follow the warnings and precautions below to use the printer safely Do not perform any operations or procedures other than as described in this manual Doing so may result in unexpected accidents and can cause a fire or elec trical shocks Printer location
72. e on the right side of an item indicates the default value The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress see Printer Menu Operations Regular menu Menu during printing Paper Menu Not displayed Ink Menu The same Ink Menu as normal is displayed Job Menu The same Job Menu as normal is displayed Set Adj Menu A limited Set Adj Menu containing the following items is displayed Adj Fine Feed 1 Printer Info 1 Only displayed in the menu during printing Not displayed in the regular menu For instructions on menu operations see Menu Operations For details on menu items see Menu Settings D Paper Menu The Paper Menu is not displayed during printing First Level Second Level Third Level Fourth Level Fifth Level Chg Paper Type 1 RollPapr The paper type is displayed here 1 eM The paper type is displayed here 1 a mm et 1 size of papei is displayed here 2 D LANEENUMMCEES Set the length and width Roll Length 3 j Set the length Roll vee Set the width Automatic Highest High Stand ard i Low i Lowest zu Low Automatic Off On Preset Len i On Input Length Manual Automatic i Strongest Strong Stand ard i Weak Weakest Off 1 sec 3 sec 5 sec i7 sec i 9 sec 2 i Area 5 e Entire area Leading
73. e AN cautions Important Indicates important information and restrictions that definitely are to be followed during operation Be sure to read this information to prevent troubles malfunctions or damage to equipment or property by operating errors A Note Indicates helpful reference information and supplemental information on particular topics e Button names and user interface elements Key and button names on the control panel and user interface elements in software such as menus and but tons are indicated as follows in this user manual Control panel buttons Example Press the OK button Control panel messages Example Head Cleaning is displayed Software interface items Example Click OK menus and buttons Keyboard keys Example Press the Tab key e Cross reference Other pages or manuals that provide related information are indicated as follows in this user manual Cross reference in the same user manual Example see Turning the Printer On and Off Click the link to jump to the corresponding page Cross reference in related manuals Example See the Paper Reference Guide Other cross reference Example See the printer driver help e Figures and software screens e Figures in this user manual may be different from the actual appearance of the printer in some cases Basic Guide Bde JOU siu 104 sjenuelA Bde JOU siu 104 sjenuelA About This User Manual iPF8400 e Screens depicted in this user
74. e If you accidentally unplug the printer plug it in again reinstall the ink tanks and follow this Jugo procedure again 2 Open the Top Cover and lift the Ejection Guide 3 Remove the four ejection supports and lower the Ejection Guide Basic Guide uone o ey Ja1uud Je1uug eui JeJsueJ o1 bBuuedaJg 19 UOILDO aY Ja1uld Ja1uug eu JeJsueJ 01 Buuedaig 80 4 Grasp the Belt insert it between the Belt Stopper Preparing to Transfer the Printer IPF8400 and affix the Belt Stopper with a hex screw at the position indicated ee A Here the Belt Stopper is the one that was removed and stored after initial installation Neglecting to attach the Belt Stopper may damage the printer Important e Do not touch the Linear Scale a Carriage Shaft b or Fixed Blade c This may stain your hands and damage the printer Basic Guide iIPF8400 Reinstalling the Printer Close the Top Cover 6 Tape down printer covers to secure them in the reverse order of tape removal during installation kA Remove the Output Stacker by reversing the installation procedure 8 Remove the Stand by reversing the installation procedure when it was attached to the printer 9 Disassemble and repackage the Stand by following the installation procedure in reverse 10 Repack the Roll Holder Holder Stopper and printer in shipping materials and then package them in a shipping box Reinstalling th
75. e Print to Off See Pausing Printing You have selected Save in mail box in Output Print the job saved on the printer s hard disk Method on the printer See Printing Saved Jobs Print jobs are pending Ink Filling is displayed Cause Manage the jobs on hold and print as needed See Managing Pending Jobs Printing or Deleting Jobs on Hold Corrective Action The printer was forced off during operation Wait until the system has been filled with ink This process may take about nine minutes The display screen indicates Agitating Cause Ink agitation is in pro gress Basic Guide Corrective Action Please wait until ink agitation is finished The time for agitation varies depending on how long the printer was off Between about a minute and a half to twenty minutes bunoouse qnoJ Wels 1ou saop Hulud 111 An error message is shown on the Display Screen IPF8400 The printer stops during a print job An error message IS shown on the Display Screen cscssssessesessseessesesseeessceeseseesesacsesaesesaeseeaeseeasseeaseeeas 112 The printer ejects blank unprinted paper sees esent tns trant tn strat tns tasas 112 An error message is shown on the Display Screen Cause Corrective Action An error message is displayed during printing Check the error message and take action as necessary See Error Messages A The last portion of roll paper was used during a
76. e Printer The basic workflow for reinstalling the printer is as follows For detailed instructions see the Setup Guide Assemble the stand Referring to the Printer Stand Setup Guide assem ble the Stand A The Stand must be assembled by at least two people on a flat surface Attempting assembly by yourself poses a risk of injury or bending the Stand Caution When assembling the Stand lock the casters In addition always unlock the casters before moving the as sembled Stand Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site Basic Guide uone o aeH Ja1uld Je1uug eu JeJsueJ 01 DBuuedaJg 81 UOILDO aY Ja1uld Ja1uug dy JeJsueJ 01 bBuuedaJg 82 Mountthe printer on the assembled Stand and tight 2 Ifyou are using the optional Media Take up Unit Reinstalling the Printer IPF8400 Install the printer en the screws firmly A Moving the printer requires at least six people holding it on both sides Be careful to avoid back strain and other injuries Caution e When moving the printer firmly grasp the Carry ing Handles a under each side The printer may be unsteady if you hold it at oth er positions which poses a risk of injury from dropping the printer attach the Media Take up Unit by referring to the setup guide included with the Media Take up Unit Basic Guide iIPF8400 Reinstalling the Printer 3 R
77. e borderless printing 1 Press A or Y to select Stop Printing and then press the OK button 2 Make sure the correct printer driver for the printer is selected and try printing again For information on types of paper compatible with borderless printing refer to the Paper Refer ence Guide See Paper Reference Guide Select None when you have set Detect Mismatch on the control panel to Warning However note that this error may cause paper jams and affect the printing quality Press A or V to select Print With Border and then press the OK button to continue printing The document will be printed with a border Press A or V to select Stop Printing and then press the OK button Replace the paper with paper compatible for borderless printing as follows 1 Press A or Y to select Change Paper and then press the OK button See Removing the Roll from the Printer See Removing the Roll Holder from Rolls 2 Replace the paper with paper compatible for borderless printing See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer The printer now starts printing the print job For information on types of paper compatible with borderless printing refer to the Paper Refer ence Guide See Paper Reference Guide Press A or V to select Print With Border and then press the OK button to continue printing The document will be printed with a border Paper position not suitable for borderless printing
78. e size The printing image data has margins See Borderless Printing at Actual Size Check that the printing image data does not have any objects like crop marks and transparent objects Margins are configured in the application software Check that no margins are configured in the application software you are using you are using BordlessOversize is set to Little in the Control Set BordlessOversize to Standard in the Control Panel menu Panel menu See Menu Settings Basic Guide bunoouse qnoJ Ayjenb bunuud aui ui suie qoJd 123 bunoouse qnoJ xJOM3U L 1940 JUL JOUURD 124 Cannot connect the printer to the network iPF8400 Cannot print over a network Cannot connect the printer to the network esses seen tentent tnter tn athens nasterii 124 Cannot print over a TCP IP NEtWOrK sssrinin er ue ds 124 Cannot print over a NetWare network cccccssesssssssesscsssseescsecsesseseesecsessesecsecseseesecsesaesecsecascaesecsesausaesesaeeaeeaesees 124 Cannot print over AppleTalk or Bonjour networks 1 sess tnn nnns 125 Cannot connect the printer to the network Cause Corrective Action The Ethernet cable is 1 Make sure the printer is connected to the network with the correct Ethernet cable and then turn the printer on not connected cor For instructions on connecting the cable refer to the Setup Guide rectly to the printer s mE un Ethernet p
79. e the Information dialog box 5 Select Fit Paper Size Scale to fit Roll Paper Width or Print Image with Actual Size Configuring Settings in Mac OS X 1 Access the Page Setup pane 2 Select the Enlarged Reduced Printing check box 3 Select the Borderless Printing check box 4 Select either Fit Paper Size or Fit Roll Paper Width Basic Guide Canon iPPox Printing Preferences an Pave Set layou Favores Uit Sunpot 8 27 in x 11 69 in Borderless Roll Width 42 in Roll 1066 8mm 42 00 in x 59 51 in EB Page Size Borderless Printing Method Fit Paper Size Q Scale to fit Roll Paper Width TAL PE EL Auto Orientation AJ Portrait A P Landscape m E Rotate Page 90 degrees Conserve Paper Paper Source Roll Paper Y Roll Paper Width 424n Roll 1066 8mm M Roll Paper Options Output Method Size Options Defaults a ne Com Gai Ec Size ISO A4 Auto Scale 423X ISO AO Borderless Page Setup dal Paper Source Roll Paper Roll Width 17 in 431 8mm Page Size ISO A4 v Enlarged Reduced Printing Fit Paper Size Fit Roll Paper Width Scaling 100 96 5 600 V Borderless Printing Paper Size ISO AO Borderless Print Centered _ No Spaces at Top or Bottom Rotate Page 90 degrees _ Fr
80. ective Action Although an attempt was made to advance the paper manually it reached the Canceling manual advancing limit position that can be advanced See Feeding Roll Paper Manually Paper can be retracted only up to 17 mm 0 7 in when using the Media Take up Canceling manual advancing Unit Rel lever is in wrong position Cause Corrective Action obesso WN 10117 The Release Lever is up Lower the Release Lever If the error occurs again turn off the printer and wait a while before restoring power Rewinding error Cause Corrective Action Jaded buipjebai sabessay There is some foreign object near the Media Take up Unit Remove the foreign object near the sensor sensor and the roll cannot be detected The Media Take up Unit sensor is soiled and the roll cannot Wipe the sensor with a dry cloth to clean it be detected The roll is out of range of detection by the Media Take up Reload the roll Unit sensor Press the OK button to clear the error See Loading Rolls in the Printer See Loading the Rewind Spool on the Media Take up Unit A paper jam has occurred and the roll cannot be rewound Remove the paper from the Media Take up Unit Press the OK button to clear the error The Media Take up Unit sensor is damaged Contact your Canon dealer for assistance 1 Printing will stop momentarily if an error involving the Media Take up Unit occurs If you prefer printing not to stop set Skip Take 139 Up
81. ed Sheets are automatically selected and the media type and size specified by the print job are shown on the Display Screen Press A or V to select Load Paper and then press the OK button e f no print job was received 1 Press the Load button Stop Power O Q 2 Press A or Y to select Load Cut Sheet and then press the OK button eZ f any paper has been advanced that will not be used a message is shown requesting you to remove it Press A or V to select Yes and then press the OK button Remove the paper and go to the next step Basic Guide iPF8400 Loading Sheets in the Printer D2 Lift the Release Lever and open the Top Cover e Do not touch the Linear Scale a Carriage Shaft b or Fixed Blade c This may stain your Important hands and damage the printer 3 With a sheet lengthwise and printing side up insert it between the Platen a and the Paper Retainer b Align the edges of the sheet as follows 1 Align the sheet with the Paper Alignment Line c at right 25 Align the inserted edge of the sheet with the leading edge of the Paper Alignment Line d as shown Basic Guide Jodeg buijpuer 122us bui pueH 19 Jodeg buijpuer Sjaoys bui pueH 20 Loading Sheets in the Printer IPF8400 When inserted sheets are automatically held by suction against the Platen Load a sheet so that it is parallel to the Paper Alignment Line at right c Loading paper askew wil
82. ee Layout ea Cancel Print uonej e1su BIEMYOS S 1N e 4 JOAUG Je1uld JUdIUBAUO 93 uonej e1su SIEMYOS S 1N e 4 JOAUG Je1uld JUaIUBAUO Large Format Printing IPF8400 Large Format Printing You can create vertical or horizontal banners by print Roll width ing originals in banner formats on rolls Originals created in Microsoft Word or other applica tions in your preferred size can be enlarged to fill the lt Create an original 100 x 500 mm width of roll paper by completing simple printer driver ee A Se Ungs eo ie The printer supports roll printing up to a maximum EE i u Abaitivetimes Phom oi Automatically 9 length of 18 0 m 19 7 yd ed as long as q the roll width 1 E Wa Configuring Settings in Windows 1 Access the Page Setup sheet 2 Click Size Options and register the original size si Pose 50 Mamas Fd a nnt E Page Size ISO A4 3 Select the Enlarged Reduced Printing check box 4 After you click Fit Roll Paper Width the Informa tion dialog box is displayed L Borderless Printing V Enlarged Reduced Printing Fit Paper Size Fit Roll Paper Width i Scaling 5 Click the width of the loaded roll in the Roll Paper uius 827inx 69 in aper Ize Ci age ize m Width list and then click OK T ISO A4 Orientation 8 27 in x 11 69 in AJ Portrat Aj T La Rotate Page 90 de
83. ei 2 Press A or V to select Load Roll Paper and then press the OK button A f any paper has been advanced that will not be used a message is shown requesting you to remove it iPF8400 Power Press A or V to select Yes and then press the OK button Remove the paper and go to the next step Note 3 Open the Top Cover and lift the Ejection Guide 4 Holding the Roll Holder so that the side with the white gear faces the side of the Roll Holder Slot with a white gear load the Roll Holder shaft a into the grooves b on both ends of the Roll Holder Slot fully into the slot A Be careful not to drop the roll and hurt yourself when loading it Caution Be careful not to pinch your fingers between the Roll Holder shaft a and the guide grooves b when loading rolls Basic Guide iIPF8400 Loading Rolls in the Printer y Pull out the roll evenly on both ends and insert it in the Paper Feed Slot a Advance the roll until it touches the Paper Retainer b Once the roll reaches the Paper Retainer it is auto matically advanced over the Platen When handling the roll be careful not to soil the printing surface Otherwise it may affect printing quality We ied recommend wearing clean cloth gloves when handling rolls to protect the printing surface mportan e f the paper is wrinkled or warped straighten it out before loading it For paper that tends to curl lift
84. emove tape and packaging material attached to the printer Also open the Top Cover and remove stoppers and spacers inside the printer 4 Connect the power cord to the Power Supply Con nector on the back of the printer uone o ey Ja1uud Ja UU 9u1 JejsueJ o1 BuuedaJg 5 Plug the power cord into the outlet 6 Press the power button to turn the printer on Stop Power Navigate 83 Basic Guide UOILDO aY Jad Ja1uug eu JeJsueJ 01 DBuuedaJg Reinstalling the Printer IPF8400 7 Open the Ink Tank Cover and install the ink tanks Install the Software and the Electronic Manuals Note that the driver installation procedure varies depending on the type of connection See Installing the Software Windows See Installing the Software Mac OS X C27 PITTI FILO When the printer is connected to a network via TCP IP the printer s IP address may be changed if you reinstall the printer Important th this case be sure to reconfigure the printer s IP address Q Attach the Roll Holder to the Roll Media See Attaching the Roll Holder to Rolls Basic Guide Reinstalling the Printer IPF8400 10 Load the Roll Media in the printer Printer Relocation Preparing to Transfer the Printer 85 x uM A t jo 4 E un A eb te prar E o ad O O iq O z o LA Basic Guide uonej e1su SIEMIYOS SMODUIM JOAUG
85. eplacing Ink Tanks IPF8400 4 Lift the Ink Tank Lock Lever until it stops and then push it down until it clicks into place Make sure the Ink Lamp is lit in red G e If the Ink Lamp is not lit in red reload the tank Note 6 Close the Ink Tank Cover After Ink Tank replacement always close the Ink Tank Cover If the Ink Tank Cover cannot close some Ink ein Tank Lock Lever may not be closed completely Make sure all ink tank lock levers are fully closed Basic Guide iIPF8400 Replacing Ink Tanks Load the Ink Tank 700 ml Before opening the pouch hold the new Ink Tank with both hands and tilt it to the left and right as shown shaking gently it seven or eight times NS e ueua1ure u pue se qeuunsuo A 700 ml ink tanks are heavy so use your whole arm to agitate it instead of just your wrist If you agitate it using just your wrist you may injure your wrist Caution J Do not remove and agitate ink tanks that have already been installed in the printer Ink may leak out A Important If you do not agitate the Ink Tank the ink may settle which may affect printing quality 2 Open the pouch and remove the Ink Tank Never touch the ink holes or electrical contacts This may cause stains damage the Ink Tank and affect printing quality Important 3l Basic Guide adueUalUIe pue se qeuunsuo SHU JU 32 Replacing Ink Tanks IPF8400 3 Press the OK button and insert the
86. er and load paper of the correct size ded See Paper Sizes Paper has been loaded that is too small to print the Lift the Release Lever and load unused paper A4 Letter vertical or larger More test pattern for printhead adjustment or nozzle than one sheet may be required depending on the adjustment checking Roll printing is selected Cause Corrective Action You have attempted to print on a roll butno Press A or V to select Load Roll Paper and then press the OK button Load the roll and roll is loaded then print See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer Press A or V and select Stop Printing or press the Stop button to stop printing Roll printing is selected but sheets are loaded Cause Corrective Action A print job for rolls was received when a sheet is Follow these steps to load and print on a roll loaded 1 Press A or Y to select Eject Paper press the OK button and remove the sheet See Removing Sheets 2 Load a new roll See Loading Rolls in the Printer The printer now starts printing the print job Press A or V to select Stop Printing and then press the OK button The roll is empty Cause The roll is empty There is remaining roll paper but because it could not be advanced it could not be detected e If the trailing edge of the paper is taped to the roll paper core There is remaining roll paper but because it coul
87. ess Addr 9 id Pri DNS SrvAddr 9 Sec DNS SrvAddr 9 DNS Host Name 9 DNS Domain Name 9 NetWare 8 NetWare 8 j On Off Frame Auto Detect Ethernet 2 Ethernet 802 2 i Ethernet Type 5 8 802 3 i Ethernet SNAP Print Serv ice 5 8 AppleTalk 8 Ethernet Driv Auto De On i Off er 8 tect 8 Comm Mode Half Duplex Full Duplex 608 Ethernet Type 6 8 Spanning j Not Use i Use Tree 8 HAMACA Y dress 8 Interface Print 8 Return Defaults 8 H System Setup J 5 min i 10 min 1 15 min i 20 min i 30 min i 40 min 50 min i 60 Basic Guide x Shut Down Timer Date amp Date Time 8 yyyy mm dd 7 8 Date For mat 8 Language _ English Ha i Fran ais Italiano Deutsch i Espa ol i Pycckui i PX fii AF i SH Time Zone 8 0 London GMT 1 Paris Rome i 2 Athens Cairo 3 Moscow 4 Eere van Baku i 5 Islamabad 6 Dacca 7 Bangkok 8 Hong Kong 9 To kyo Seoul i 10 Canberra 11 NewCaledonia i 12 Wellington 12 Eniwe tok 11 Midway is 10 Hawaii AHST 9 Alaska AKST 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST i 4 Santiago 3 Bue nos Aires 2 1 Cape Verde Length Unit meter i feet inch sued 191uld ua3J5s Kej dsig pue suoneJjedQo 65 sued 191uld uaaJ5s Aejdsiq pue su
88. g for the time to enter the power save mode Sleep mode is recommended 12 Displayed only when the Media Take up Unit is attached 13 Available if a Use Take up Reel is Enable b roll paper is loaded and c you have not executed Auto Feed for the loaded roll 14 Available when Use Take up Reel is Enable 15 Displayed as the menu during printing while printing is in progress 16 Not displayed in the regular menu Basic Guide sued 191uld ua3J5s Kej dsig pue suoneJjedQo 67 sued 191uld Sued 191uud 68 iPF8400 Printer parts P e 68 mI NR A EER 70 WOR un i MER T TE 71 CI MNT 72 Ha ci Ee xs o m 73 Front Top Cover Open this cover to install the Printhead load paper and remove any jammed paper from inside the printer as needed See Top Cover Inside Cutter Groove Paper is cut using the cutter or manually with scissors over this groove Ejection Guide Guides printed documents as they are ejected Raise the guide when loading a roll Roll Holder Slot Slide the Roll Holder into this slot Roll Holder Load the roll on this holder Ejection Support Prevents printed documents from winding around the Roll Holder or being drawn into the Paper Feed Slot Output Stacker A cloth tray that catches ejected documents See Parts of the Output Stacker Basic Guide
89. ge Paper and then press the OK button to stop print ing 2 Replace the loaded paper to match the settings in the printer driver and try printing again See Loading and Printing on Rolls See Loading and Printing on Sheets When Detect Mismatch in the Control Panel You can continue to print but note that this error may cause problems in the printing menu is set to Warning paper smaller than the results size specified in the printer driver is loaded The paper is too small Replace paper with A4 LTR vertical or larger Jaded buipiebai sabessay Cause Corrective Action The loaded paper is too small Replace the paper with paper of A4 Letter vertical size or larger as follows When you have attempted to print a test print sheet or other printer status information 1 Press A or Y to select Change Paper press the OK button and remove the pa per See Removing Sheets 2 Switch to paper A4 Letter vertical or larger See Loading and Printing on Sheets The printer will resume printing 133 Basic Guide obesso N 10117 Jaded buipiebai sabessay 134 PaprWidth Mismatch iPF8400 Cause Corrective Action The loaded paper is too small Press A or V to select Stop Printing and then press the OK button When you have attempted to print a test print sheet or other printer status information Replace roll with 10 in wide or larger roll Cause Corrective Action The
90. grees Conserve Paper Paper Source Rol Paper Y Roll Paper Width 174n Roll 431 8mm 7 Roll Paper Options Output Method Size Options Defaults 9k E Greco Ln Configuring Settings in Mac OS X 1 Access the Page Setup pane Page Setup 2 Make sure the width of the loaded roll is displayed o Wuuabtenadll J in Roll Width Roll Width 17 in 431 8mm Page Size ISO A4 v Enlarged Reduced Printing Fit Paper Size 3 Make sure the size of the original you have pre pared is displayed in Page Size a Fit Roll P Width If you have not registered Custom Paper Sizes oy apne ate dini FEET re x 600 resize the original to fit the roll width idi Borderless Printing Paper Size Match Page Size 4 Select the Enlarged Reduced Printing check box 5 Click Fit Roll Paper Width Print Centered No Spaces at Top or Bottom _ Rotate Page 90 degrees Free Layout Cancel Print Basic Guide iPF8400 Enlarged Reduced Printing Enlarged Reduced Printing Originals can be printed at larger or smaller sizes as 8096 12096 desired Configuring Settings in Windows 1 Access the Page Setup sheet men 2 Click the width of the loaded roll in the Roll Paper M22 ise Favores io supon Width list E Page Size ISO A4 x Borderless Printing 3 In
91. he printer under suitable environmental conditions Also note that various environmental range for operation conditions are recommended for various types of paper For details on the recommended en vironmental conditions see the Paper Reference Guide See Paper Reference Guide Press A or V to select Continue and then press the OK button to continue with color cali bration However note that correct adjustment may not be possible 144 Please execute common calibration Cause Corrective Action There is not even one Common calibration execution result Execute Common calibration Basic Gu ide iPF8400 Please commn calibrt using above paper Cause Corrective Action Note that this is displayed when all of the following are satisfied See Color Calibration Using the Printer Sensor Set Set Exec Guide to Off on the Control e If the printer is loaded with a type of paper on which color calibration cannot be executed Panel menu See Menu Structure Please commn calibrt using above paper e f Set Exec Guide is On in the Control Panel menu Cause Corrective Action It is now recommended that you execute Common calibration Execute Common calibration Note that this is displayed when Set Exec Guide in the Control Panel menu is set to On and any of the See Color Calibration Using following is true the Printer Sensor e If the printer is loaded with a type of paper on which color calibration cannot be exe
92. hed printing Finish printing remaining jobs is shown on the Display Screen press Ejection Guide the OK button Printing will resume starting from the page on which the error occurred See Loading Rolls in the Printer There is a foreign objectby 1 Lift the Top Cover and remove the foreign object the Output Tray obstructing the Cutter Unit 2 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred You are not using the printer Use the printer only where the recommended environmental conditions for the paper are met Note that under the recommended envi various environmental conditions are recommended for various types of paper For details on the recom ronmental conditions for the mended environmental conditions see the Paper Reference Guide paper See Paper Reference Guide You are using papel that is 1 Specify Manual as the cutting method and use scissors or a cutting tool to cut the roll not compatible with automatic See Specifying the Cutting Method for Rolls cutting For information about paper that is compatible with automatic cutting see the Paper Reference Guide See Paper Reference Guide 2 Lift the Release Lever and remove the paper In other cases the Cutter Unit Contact your Canon dealer for assistance may be damaged End of paper feed Cause Corr
93. hen handling the Printhead always hold it by the grips a Never touch the nozzles b or metal contacts c This may damage the Printhead and affect printing quality Important e Never touch the ink supply section d This may cause printing problems O while firmly holding the Printhead you have re moved use your other hand to remove the orange Protective Part a Squeeze the grips c of Protec tive Part b and pull it down to remove it The inside surface of the Protective Part a and Protective Part b is coated with ink to protect the nozzles Mid Be careful not to touch these surfaces when removing the caps mportan The Printhead contains ink to protect the nozzles We recommend removing Protective Part b as you hold it over the Printhead package or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area If ink accidentally spills wipe off the ink with a dry cloth f you need to put a Printhead somewhere temporarily before installation do not keep the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality Do not reattach the Protective Part or protective material Dispose of these materials in accordance with local regulations 10 With the nozzles facing down and the metal con tacts toward the back tilt the Printhead slightly for ward and insert it into the Carriage Carefu
94. herwise this lamp flashes when the print job is paused or the printer is updating the firmware e Off There are no active print jobs when the Data lamp is off c Message Lamp orange e On A warning message is displayed e Flashing An error message is displayed e Off The printer is off or is operating normally d Menu button Displays the Tab Selection screen See Menu Settings e Arrow buttons e button Press this button on the Tab Selection screen to move to another tab In menu items requiring numerical input press this button to move to another digit A button Press this button when viewing menus to display the next menu item or setting value e P button Press this button on the Tab Selection screen to move to another tab In menu items requiring numerical input press this button to move to another digit Basic Guide sued 191uld ua3J5s Aejdsiq pue suoneJjedQo 57 sued 191uld uaaJ5s Aejdsiq pue suoneJjedQo Menu Operations iPF8400 e V button Press this button when viewing menus to display the next menu item or setting value f OK button Press this button on the Tab Selection screen to display the menu of the tab shown Pressing this button in menu items of each tab for which is displayed at left will move to the lower level of the menu item enabling you to execute menu commands or set menu values Also press this button if the Display Screen indicates to press the OK button g Sto
95. i cet E EU SEE E Eee E Et on pi SEs eeu unaa t o retabe a Pme Eos SEC aaar 152 ERROR Exxx xxxx x represents a letter or number ou eccccsecescsscsceecsecseeeceecseceeseesecaasesseseesaaseseesensanseeens 152 Hardware error XXXXXXXX XXXX x represents a letter or number essen 152 TONCO ET IE O E m c m 152 Prepare for parts replacement esses ense etn tns tns tn ttn than ath s sth tn attt states tasas tasses tasas sas sn sss 153 Parts replacement time has passed issnstwidtusienid pr eri PAS bPG EH Er Ete POE niin 153 R ME c Nm 153 Calibration There is a problem with the multi sensor essent 153 Multi sensor Eo MRRNRRURRT 153 GARO Wxxxx x represents a number Cause Corrective Action There is a problem with the print job Try printing again using the correct printer driver It is also possible to continue printing in this state However you may not be able to obtain the desired printing results ERROR Exxx xxxx x represents a letter or number Cause Corrective Action An error requiring service may have occurred Write down the error code and message turn off the printer and contact your Canon BERROR Exxxxxxx dealer for assistance m Call for service t D Q D OK Printer Info O z Hardware error XXXXXXxx xxxx x represents a letter or number lt Cause Corrective Action The last portion of roll paper was used during a p
96. iPF8400 Clearing a Jammed Sheet Hold the edge of the roll paper in the middle as you gently pull it evenly to the position of the Ejection Guide a Align the right side of the roll paper with the Paper Alignment Line b keeping this side par allel to the line and then lower the Release Lever Do not force the roll paper into alignment with the Paper Alignment Line b This may prevent the paper from being advanced straight Important 3 o D Close the Top Cover gt O Q O les D z JIJ s 2 2 Q S xe D Q Tur the printer on See Turning the Printer On and Off The roll is advanced and the printer is ready to print eZ For a neater edge press the Cut button select Yes and cut the edge ed See Specifying the Cutting Method for Rolls Clearing a Jammed Sheet If a sheet jams follow the steps below to remove it Tumthe printer off See Turning the Printer On and Off 105 Basic Guide Clearing a Jammed Sheet iPF8400 2 Open the Top Cover 3 Ifthe Carriage is out move the Carriage out of the way away from the paper e o D 23 E A f you push the Carriage to the left edge the blade of the Cutter Unit will be lowered in preparation to cut the cT paper Be careful not to pinch your fingers between the Carriage and Platen if you have pushed the Carriage aution to the left edge or if a paper jam occurs during cutting d e Do not touch
97. ide Ink Level Detection No Yes Release ink level detection Perform after use of ink tank was registered gt bunoouse qnoJ sule qoJd 19470 131 Paper mismatch iPF8400 Error Message Messages regarding paper Eee e TRISTIS ECT e A E E E E E E E E E decane sand SUUM EA E E E ERAN DRIN UATUR UR REINES 132 Mise Type MiSmAtOI secsgctscancshceetseekstncetiocestnstateceshocenneetoaeseseecsuaestoosctastseeteestoeeisasieseestotsesiaee rE ER E n 132 Tne paper e ToO Small eranen EE E E 133 TNE paper is TOO small oo eeesesssessesecsesceseesessessesseseseeseesecseseeseeseseeseesecsesseseeseessseeseesecauseeseeaecaeseestsaesaeseesesanseeaeeots 133 mondes Med Me Emm 134 Paper size n t detected RTT TOTO UT 134 Insufficient paper for sog 135 This paper cannot be used as size is not supported 1 essent ntn tnnt tn tnnt 135 Cannot execute this command Use other paper sse teen tnnt tnnt 144 FROM IPI IS SOIC C1 CO 136 Roll printing is selected but sheets are loaded esee seen eaten nnns 136 D TOO TS ee 136 IOS FCS CS U 137 Sheet printing is selected pete iper ne er ee eeter tet nemesis een eet eee eee 137 Regular printing is selected but a roll is loaded
98. ihe saa seni ettings so the dE cated pugin ahi r Adobe Lib Paice MER and other g the print plug ins install the rai div Install individual items as desired including the printer driver and utilities Language Exit Basic Guide iPF8400 Installing the Software Windows e For USB connections when the dialog box at right is displayed make sure the printer is on USB Connection Important and connect the printer and computer with the Instaling Printer Driver with Plug and Play USB cable Status Connect the LISB cable to the printer The printer will be recognized automatically and installation of printer drivers will start F the printer is not automatically recognized even with the USB cable connected disconnect the cable From the printer Switch the printer off and on again then connect the cable again 4 OntheFinish window select Restart my comput er now and click Restart Finish j Restartthe computer to enable the settings Software settings take effect after the computer re AE starts v C Restart my computer later r Next install the Electronic manuals v i STEP 5 Finish When the Install User Manual dialog box is displayed insert the provided User Manuals CD ROM in the CD ROM drive and follow the instructions displayed to complete installation Basic Guide uonej e1su SIEMIYOS SMODUIM J9AU 4191ulg eu bur eisu 87 uonej e1su SIEMIOS
99. ineracarnomaecrennaiaee Viewing the Electronic manuals geen mene enn ae aa decente testem uei About this User Manual sacs sctscs tse itwaindeoe tissu fuic tnt tre uii tarnen or itd iPF8400 Manuals for this printer This printer has the following manuals Name Contents Medium Setup Guide Instructions for unpacking and setting up the printer and for in Printed Manuals Stalling the software and electronic manuals Basic Guide Descriptions of basic printer operations User s Guide Detailed instructions for using the printer Electronic manuals Paper Reference Guide This guide describes about the types and specifications of the available media on the printer Setup Guide Basic Guide User s Guide Paper Reference Guide XXXX Canon Coo A iPFxoxxx ii LI y A V i Viewing the Electronic manuals Install the Electronic manuals on your computer before viewing the manuals 1 install the Electronic manuals with the software Note that the driver installation procedure varies depending on the type of connection See Installing the Software Windows See Installing the Software Mac OS X 2 Display imagePROGRAF Support Information e Windows Double click the iPFxxxx Support
100. ing the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the Maintenance Cartridge after it has been used Handle the Maintenance Cartridge carefully during replacement The ink may stain clothing Basic Guide iPF8400 Replacing the Maintenance Cartridge Confirm the message When the Maintenance Cartridge is almost empty a message is shown on the Display Screen According to the message replace the Maintenance Cartridge or prepare a new Maintenance Cartridge See When to Replace the Maintenance Cartridge Ready OK Setting Adj Menu B Maint cart The level is low If a message is displayed requesting Maintenance Cartridge replacement you can skip the step Access the menu for Maintenance Cartridge replacement Follow the instructions in Replace the Maintenance Cartridge Ill Maintenance cartridge full Replace the maintenance cartridge Do not replace the Maintenance Cartridge during initialization immediately after turning on the printer during Printhead cleaning or when ink is being absorbed Ink may leak out Important Access the menu for Maintenance Cartridge replacement Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab Ready OK Setting Adj Menu BH Maint cart The level is low A f the Tab Selection screen is not displayed press the Menu butto
101. int Haad 1 Open the Top Cover 2 Replace the Printhead L with a new one if Printhead L is displayed and the Printhead R if Printhead R is displayed If neither left or right is indicated replace both Printhead L and Printhead R with new ones See Replacing the Printhead Follow these steps to replace the Printhead 1 Turn off the printer wait a while and then turn it on again 2 Open the Top Cover 3 Replace the left printhead with a new one if Printhead L is displayed and the right one if Printhead R is displayed If neither left or right is indicated replace both printheads 147 See Replacing the Printhead Basic Guide Cannot recognize print head x x is L R or not displayed iPF8400 Cannot recognize print head x x is L R or not displayed Cause Corrective Action No Printhead is installed Follow these steps to install the Printhead 1 Open the Top Cover 2 Install the Printhead L if Printhead L is displayed and the Printhead R if Printhead R is displayed If neither left or right is indicated install both Printhead L and Printhead R See Replacing the Printhead The Printhead cannot be Follow these steps to reinstall the Printhead recognized because it is not installed correctly 1 Open the Top Cover 2 Reinstall the Printhead L if Printhead L is displayed and the Printhead R if Printhead R is displayed If nei ther left nor right is indicated re install both Printhead
102. inted on rolls See Keeping Track of the Amount of Roll Paper Left ManageRemain Roll Barcodes Printer Operation After the Paper is Fed Off Printed A menu for selection of the type of paper is shown on the Display Screen Not printed Press A or V to select the type of paper and then press the OK button On Printed The type and amount of paper left is automatically detected based on the barcode printed on the roll There is no need to specify the type and length of the paper Not printed A menu for selection of the type and length of paper is shown on the Display Screen Press A or V to select the type and length of paper loaded and then press the OK button Cutthe edge of the roll using the Paper Cutting function if the edge is creased or soiled See Specifying the Cutting Method for Rolls Important For details on types of paper to select see the Paper Reference Guide See Types of Paper Note Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality See Automatic Adjustment to Straighten Lines and Colors When paper leading edge detection is set to Off for Manual printing will start at the position at which the roll was Set in procedure 8 Thus the margin of the paper leading edge will enlarge See Specifying the Cutting Method for Rolls Removing the Roll from the Printer Remove rolls from the printer as follows eZ f you need
103. is shorter than the actual size use a positive setting value If it is longer use a negative value The feed amount can be adjusted in 0 0296 increments Basic Guide yjeno 1uug Jeneg 104 sjueunsnfpy junouJe pes eui bunsnf py 101 Clearing Jammed Roll Paper IPF8400 Troubleshooting Problems Regarding Paper Clearing Jammed Roll Paper iR n 102 Clearing a Jammed Sheet m m T 105 Roll paper cannot be inserted into the paper feed slot esses 108 Cannot load sheets RR 108 raper O NOCCULS RAGAT mece eae 108 POPOTE OL O U aE A E E A O E EEE A E E AN A RE OEE 109 The media take up unit continues rotating ecceecscesessescssscsesecseeecseseesscecsececsesecsesecseceesesaesesatsesatsesassesateneatees 109 The size of clear film cannot be detected eese seen tn stes tn stes tns taste nns 110 Margins are Widg a ee ee a REESEEAEEENRREEAREA 110 When printing on thin roll paper the printed surface becomes scratched 110 Clearing Jammed Roll Paper If roll paper jams follow the steps below to remove jams Turn the printer off See Turning the Printer On and Off 2 Open the Top Cover bunoouse qnoJ eZ f the leading edge of the roll jams in the carriage such as when the paper curls strongly you may be able to avoid paper jamming by setting the roll cutting method to Manual and setting the detection of
104. jdsiq pue suoneJjedQo 64 Menu Structure 1 If a pending job is selected Print Anyway is displayed Set Adj Menu Limited items are displayed during printing The displayed items are indicated by annotations First Level Second Level Third Level Fourth Level Fifth Level Sixth Level T TestPrint Nozzle Check i Status Print Interface Print Paper Details Print Job Log Menu Map Li Sme Other J nitial adjustmt Manual 1 Calibration Auto Adjust Calibration Date Paper Type Adjustment Type Log Use Adj Val Disabled Enabled ue es o Guide Maintenance Head Clean ing iPF8400 Seventh Level 7 Replace Printhead L i Printhead R i L amp R Printheads P head i Repl maint cart Repl S Cleaner Change Cutter l Interface Set EOP Tim up 8 er 8 P ICPIPCS p IPv4 8 rz IPv4 Mode 8 Automatic Manual i Protocol 4 DHCP 8 3 58 IPv4 Settings IP Address 9 DNS Set M DNSDyncup tings 9 date 9 DNS DomainName 9 Basic Guide 3 min i 210 min iPF8400 Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level IPv6 8 r IPv6 Sup 3 sAddrs 8 C10 DHCP V6 8 10 DNS Set DNS Dync up Statefull tings 9 10 j date 9 Addr 9 Statel
105. k Tank is installed or the ink level detection function is disabled e Flashing Slowly Not much ink is left e Flashing Rapidly Ink tank is empty iPF8400 Basic Guide iIPF8400 Preparing to Transfer the Printer Printer Relocation Preparing to Transfer the Printer Preparing to Transfer the Printer ccccssssessessessssessesscsessessesessestessesesseseesecasseeseesscaeseeseesecaeseesesoesaeseeseeaneaeseeotes 75 Reinstalling the PrinTOr m Tm iee ine tent iee tee antenna a reer 81 Preparing to Transfer the Printer To protect the internal parts in transit always follow these steps before transferring the printer to a new location Refer to the Setup Guide for details on packing the printer and installing it after transfer Be sure to contact your Canon dealer before transferring the printer to a new location Ink may leak and damage the eed printer if you do not prepare the printer correctly and it is tipped or stood on end in transit mportan Depending on the state of the printer part replacement may be necessary when preparing to transfer the printer that is m when you execute the printer menu item to prepare for transfer ote Ink must be drawn into the Maintenance Cartridge before Level 2 or Level 3 printer transfer as described in the follow ing table Prepare the Maintenance Cartridge in advance Always follow the instructions of the service representative when transferring the prin
106. kaging material to the used Mainte nance Cartridge and put it in the box Keep it level as you put it in the plastic bag Expel excess air from the plastic bag and seal the zipper eoueua1ure u pue se qeuunsuo Ay Confirm the Maintenance Cartridge is right side up put it in the box and store it so that it stays level a D 2 5 D 2 Ke D Always put the used Maintenance Cartridge back in the box and store the box on a flat surface Otherwise ink may leak and cause stains Important A In accordance with active and ongoing environmental programs Canon supports recycling of used mainte N nance cartridges Follow the instructions provided with the new Maintenance Cartridge that describe how to bie process the used Maintenance Cartridge 6 Wipe away any soiling on the Maintenance Car tridge Cover Z 2775 s q M j t hss CP 2 N Y A y 49 Support the Maintenance Cartridge Cover from underneath as you wipe it Important Basic Guide adueUalUIe pue se qeuunsuo obpuue e ueua1ulelw 50 Replacing the Maintenance Cartridge IPF8400 Keeping the new Maintenance Cartridge level in sert it all the way in Close the Maintenance Cartridge Cover O Press the OK button The printer now initializes the Maintenance Car tridge Stop Power Next replace the Shaft Cleaner o Navigate Replacing the Shaft Cleaner Replace the Shaft Cleaner when you replace the Mai
107. l be careful not to soil the printing surface This may affect the printing quality We recommend PES wearing clean cloth gloves when handling rolls to protect the printing surface mportan Use scissors or a cutting tool to cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes printed on the roll Align the edges of the paper on both ends of the roll Misalignment may cause feeding problems eZ For details on supported sizes and types of rolls see Paper Sizes or the Paper Reference Guide See Paper Sizes See Types of Paper Note To view instructions as you attach the Roll Holder press the Navigate button See How to View Instructions With Navi gate Basic Guide Jodeg buijpuer s o1 buipuer Jodeg buijpuer s o4 Buljouey 10 1 Liftthe Holder Stopper lever a from the shaft side Attaching the Roll Holder to Rolls iPF8400 to unlock it Holding the Holder Stopper at the posi tion indicated b remove it from the Roll Holder 2 Insertthe respective attachments for the roll paper core on the Roll Holder and Holder Stopper e Using rolls with a 2 inch paper core Holder Stopper Side Roll Holder Side Align the tips a of the 2 Inch Paper Core Attachment with the holes b of the Holder Stopper and insert it No attachment is firmly needed
108. l cause an rror Important e Warped paper may rub against the Printhead Straighten paper if it is warped before loading it eZ You can adjust the strength of suction holding paper against the Platen when the Release Lever is up If it is difficult to load paper press the A or V button on the Control Panel to adjust the strength Set suction stron ger by pressing the A button or weaker with the V button Three settings are available However even if you increase the suction it may not be sufficient to hold some types of paper against the Platen well In this case use your hand to load the paper Note Sheets are held in place by suction through holes on the Platen Although the suction may produce a noise when paper is loaded in some positions it does not indicate a problem If the noise is distracting try moving the paper over slightly to the left or right up to 1 mm 0 039 in while keeping it parallel to the Paper Alignment Line The suction remains on for about 30 seconds during loading If you cannot finish loading a sheet during this time pull the sheet away and reinsert it to start the suction again 4 Lower the Release Lever and close the Top Cover e f a print job was received Pressing the OK button will advance the paper and then printing will begin Basic Guide iPF8400 Removing Sheets e f no print job was received A menu for selection of the type of paper is shown on the Display Screen Press A
109. l shock Never use any power source other than 100 120 220 240 V AC This could cause a fire or electrical shock The printer operating conditions are described below Use the printer under the following conditions Power supply voltage 100 120 220 240 V AC Power supply frequency 50 60 Hz In an Emergency A e f the printer emits smoke or strange odors continuing to use the printer may cause a fire or electrical shock Switch the Vom printer off immediately and remove the power plug from the power outlet Contact the nearest service center arning Cleaning the Printer A For cleaning use a cloth dampened in water Never use flammable solvents such as alcohol benzene or thinner If these substances come into contact with electrical components inside the printer there is a risk of fire or electrical Warning shock A Always disconnect the power cable from the outlet before cleaning the printer If the printer is switched on accidentally moving parts inside the printer may cause personal injuries Caution Pacemakers A e This printer generates a low level magnetic field Anyone wearing a pacemaker who experiences discomfort while work ae ing around the printer should leave the area Consult a physician before continuing to work around the printer arning Moving the Printer A Moving the printer requires at least six people holding it on both sides Be careful to avoid back strain and other inju ries Cau
110. level detection a xe Onthe Display Screen a message indicates that the ink level cannot be detected After checking the message press the gt Remaining level 3 button of the ink cannot i be correctly detected Check ink tank d 2 Press A or Y to select Information and then press the OK but ton 4 Please Check Check Information 129 Basic Guide Ink Level Detection iIPF8400 3 A confirmation message is shown on the Display Screen about releasing ink level detection After checking the message press Tank once emptied the P button is used Printing stopped due to ink level unknown gt 4 After checking the message press the button To continue you must release ink level detection 4 gt y Press A or V to select Yes and then press the OK button z Release o D 23 O e 3 Q E 2 in 6 Check the message and press the gt button o Release ink level 2 detection after i confirming that ink is in ink tank 7 Check the message and press the P button Canon is not liable for damages due to ink tank filling b 130 Basic Guide IPF8400 Press A or V to select Yes and then press the OK button Q A confirmation message about updating ink information is shown on the Display Screen After checking the message press the P button 10 Press A or Y to select Yes and then press the OK button Ink level detection is now released Basic Gu
111. level detection and take the A you use refill ink tanks appropriate action See Ink Level Detection A Close Ink Tank Cover Cause Corrective Action The Ink Tank Cover is open Close the Ink Tank Cover 142 Basic Guide iPF8400 Ink tank is empty Ink tank is empty Cause Corrective Action There is no ink left in an ink tank Open the Ink Tank Cover and replace the Ink Tank for There are no ink colors with x displayed above the remaining ink indicator in the the color that is out of ink Ink tab top screen See Replacing Ink Tanks See Checking Ink Tank Levels Not much ink is left Cause Corrective Action Not much ink is left Prepare a new Ink Tank We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large format or high quantity jobs No ink tank loaded Cause Corrective Action ay O There is no Ink Tank of the indicated color in the printer Load the Ink Tank See Replacing Ink Tanks p gt D O gt D Ke p D Ke CD s 2 Ke 3 A There is a problem with the Ink Tank Replace it with a new Ink Tank See Replacing Ink Tanks The following ink tanks cannot be recognized Cause Corrective Action An Ink Tank that is incompatible with the printer is loaded Load an Ink Tank that is compatible with the printer See Replacing Ink Tanks 143 Basic Guide Cannot execute this co
112. ll Paper Width 5 Scaling Auto 5 4 Paper Size Match Page Size x Orientation AJ Portrait A 5 Landscape Sp E V Rotate Page 90 degrees Conserve Paper Paper Source Roll Paper E Roll Paper Width 174n Roll 431 8mm T Roll Paper Options Output Method Size Options Defaults a Gere Com e Page Setup dal Images Size Paper Source Roll Paper E Roll Width 17 in 431 8mm Page Size ISO A4 ISO A4 Auto Scale 100 ISO A4 v Enlarged Reduced Printing Fit Paper Size JFit Roll Paper Width JScaling 100 5 600 Borderless Printing Paper Size Match Page Size Print Centered L4 No Spaces at Top or Bottom m V Rotate Page 90 degrees r 5 i e _ Free Layout E Cancel Print Basic Guide IPF8400 Borderless Printing Borderless Printing In regular printing a margin required by the printer is added around the original With borderless printing you can print documents without the margin so that the printed image covers the entire surface of the pa per Borderless printing is only available with rolls Configuring Settings in Windows 1 Access the Page Setup sheet 2 Select the Borderless Printing check box to dis play the Information dialog box 3 Click the width of the loaded roll in the Roll Paper Width list 4 Click OK to clos
113. lly push the printhead firmly into the Carriage ensuring that the nozzles and metal contacts do not touch the carriage Basic Guide eoueua1ure u pue se qeuunsuo speeu1uug 39 adUeUAaIUIe pue se qeuunsuo speeuiuud 40 Replacing the Printhead 1 Pull the Printhead Fixer Cover down toward the front to lock the Printhead in place 12 Push the Printhead Fixer Lever toward the back of the printer until it clicks 13 Push the Carriage Cover down toward the front iPF8400 Basic Guide iPF8400 Replacing the Printhead 14 15 Close the Top Cover Ink now fills the system It takes about 13 minutes for ink to fill the system While ink is being filled definitely do not remove the Ink Tank or Maintenance Cartridge Ink may leak out Important eZ The procedure is now finished if you have set Rep P head Print to Off in the Control Panel menu In this case execute Initial adjustmt in Head Posi Adj in the Control Panel menu Nie See Adjustment When Installing the Printhead Feed paper by following the instructions on the Display Screen After the paper has advanced Initial adjustmt in Head Posi Adj is executed automatically When printing fine lines or text at high precision on glossy or semi glossy photo or proofing paper set the optimal Printhead height before aligning the printhead Di See Enhancing Printing Quality Basic Guide e ueuaiure u pue se qeuunsuo
114. me use after transfer ink flows into the system between the Ink Stallation when more ink is con Tank and Printhead which may cause the ink level indicators to drop to 80 This does not indicate a sumed to fill the system problem with the printer The Printhead nozzles are clog Check for nozzle clogging ged See Checking for Nozzle Clogging Ink Level Detection Ink level detection will be deactivated if you load ink tanks once emptied Ink level detection Ink tanks specified for this printer feature an ink level detection function to prevent the ink from running out during printing which prevents printer damage See Ink Tanks This function will not work correctly if you use refill ink tanks As a result printing stops Thus before using refill ink tanks you must cancel the ink level detection Printing with the ink level detection canceled may lead to printer damage and printing problems Canon Inc is not liable for any damage that may occur as a result of refilling ink E D After ink level detection has been released this function cannot be reactivated for currently loaded Ink Tank To use edi ink level detection again replace the Ink Tank with new ones specified for use with the printer 2 mportan e Repeatedly removing and inserting an Ink Tank may damage the connection between the Ink Tank and the printer which may cause ink leakage from the Ink Tank and damage the printer e Releasing ink
115. mmand Use other paper iPF8400 Messages regarding printing or adjustment Cannot execute this command Use other paper esses nnns 144 AEA ICV co NERO m 147 Cannot calibrate uscbnusxe eina irpo encore UU VEU ODE UXLUO E FUKUAC Pu RO pU FRU U SFR PIU DC E ERE Pu QYR UO EPIO RU PORE 144 EXCESSIVE temperature OF NUMIdITY M 144 Please execute common calibration ccccccsssscssesssssssessesecsessesecsecaesecsecsessesessecseseesessesaesecsecaasaesecsesaasaesesoeeaaeeesees 144 Please commn calibrt using above paper sessi seen tn tette tn steterant tns th tns rn than sans 145 Please calibrate using above paper cesssssessessesssseseeessessesecssseeseesecseseeseesesaeseeseessseeseesecasseeseeaecaeseesesansaeseesees 145 Borderless printng not possible Paper stretched or shrank ess 145 Before borderless printing move the blue platen switch essent 145 Borderless printng not possible eese seen eene stern tna tern tn sth tn stt t hates tn estas nn an 140 Blue platen SWwitCh 1S ae ah ARR RE U TT em 145 Move the blue platen switch No xx to the right xx represents a number 146 Cannot adjust paper TOS eessvitiesitidsimers as Versus uni dsKun Gs bitis Viren aes Iuris ovata tus tU EE MUNUR 146 Check printed document scupevusiasqairisntaniu te
116. moving imagePROGRAF Device Setup Utility Windows Remove imagePROGRAF Device Setup Utility as follows eZ The following instructions are for Windows XP The method of removing printer drivers varies depending on the version of Windows Note l Basic Guide iIPF8400 Removing Installed Printer Drivers 1 From the Windows start menu select Programs gt imagePROGRAF Device Setup Utility gt Uninstaller imagePROGRAF Device Setup Utility to start the wizard 2 In the wizard window click Delete and then click Next 3 Follow the instructions on the screen to remove imagePROGRAF Device Setup Utility bunoouse qnoJ sule qoJd uone e1su ey Basic Guide The printer does not go on iPF8400 Other problems epror gocs TOL gO O Ne E EN 128 The printer takes time to start Up cecsssessssessessssessesscssssessessessseeseesesseseessessseeseesecasseeseesecaeseesesaesaeseeseeaeseeseenes 128 If the Printer Makes a Strange Sound eee iseseee seen nn sna tesa tasa tease tease tease tease sea sese ase ss aso ss agas 128 Messages advising to check the maintenance cartridge are not cleared 128 The printer consumes a lot OT INK succi tiecepwi three ER o RS croi ere ndr revu niim Dc at EVER PUE SEI XU ER URS 129 Jal BI elio M RT 129 The printer does not go on Cause Corrective Action The printer is unplugged Plug the power cord into the outlet
117. n Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Repl maint cart and then press the OK button Instructions are displayed on the Display Screen Basic Guide e ueua1uie A pue se qeuunsuo abpuyey e ueua1ulelw 47 adueuUalUIe pue Sajqewinsuo abpuyey sdueuaqule 48 Replacing the Maintenance Cartridge Replace the Maintenance Cartridge Openthe box remove the plastic bag packaging material and Shaft Cleaner and then take out the Maintenance Cartridge e Never touch the metal contacts a This may dam age the Maintenance Cartridge Important 2 Atthis point open the Maintenance Cartridge Cov er 3 Hold the used Maintenance Cartridge by the grip a with one hand and put your other hand under the Maintenance Cartridge to hold it firmly on the bottom keeping it level as you pull it out iPF8400 Basic Guide iPF8400 Replacing the Maintenance Cartridge Used maintenance cartridges are heavy Always grasp the cartridge firmly and keep the cartridge level during removal and storage If you drop a used Maintenance Cartridge or store it at an angle ink may leak and Important cause stains The remaining Maintenance Cartridge capacity is recorded on each printer Do not install a used Mainte nance Cartridge in another printer 4 Attach the pac
118. n if the printer is in Sleep mode Ink agitation takes about a minute and a half The ink is also agitated automatically under the following conditions Note that other operations are not possible while Agitating is displayed on the control panel After the printer is turned on After data transmission After ink tank replacement In other cases contact your Canon dealer Messages advising to check the maintenance cartridge are not cleared Cause Corrective Action The printer has not detected the new Maintenance Remove the new Maintenance Cartridge you have just installed and insert it again Cartridge that was used to replace the old one firmly E See Replacing the Maintenance Cartridge l Basic Guide iPF8400 The printer consumes a lot of ink The printer consumes a lot of ink Cause Corrective Action Many full page color images are In print jobs such as photos images are filled with color This consumes a lot of ink This does not printed indicate a problem with the printer Head Cleaning B in the Control Head Cleaning B in the Control Panel menu consumes a lot of ink This does not indicate a problem Panel menu is executed fre with the printer Unless the printer has been moved or stored for a long period or you are troubleshoot quently ing Printhead problems we recommend not performing Head Cleaning B to the extent possible You have just finished initial in After initial installation or at the first ti
119. ne o aeH Jad Je1uug eu JeJsueJ 01 BuuedaJg 3 Hold the Ink Tank by the handle a and remove it TI Basic Guide UOILDO aY Ja1uld Ja1uug dy JeJsueJ 01 bBuuedajg 78 Preparing to Transfer the Printer e Store the Ink Tank you removed in the box with the ink holes a facing up Otherwise ink may leak and cause stains Important 4 Repeat steps 2 and 3 to remove all ink tanks y Push down the release lever a as shown as you gently return all ink tank lock levers to the original position 6 Close the Ink Tank Cover At this point ink is drawn out from inside the tubes Do not remove the Maintenance Cartridge except when the message for replacing it is displayed eei If you remove the Maintenance Cartridge while ink is being drawn out the ink may leak out mportan iPF8400 Basic Guide iIPF8400 Preparing to Transfer the Printer 7 When the process is finished Preparations for moving the printer finished Turn the power off is dis played When this happens replace the Maintenance Cartridge currently being used with a new Maintenance Car tridge Press the Power button and turn off the printer Stop Power f Navigate Pack the printer 1 Disconnect the power cord interface cable and Media Take up Unit Power Inlet Turn off the printer before you unplug it It may damage the printer if you unplug it before it is off and transfer it in that stat
120. ng Insert the power cable securely and completely into the power source If the power cable is not inserted completely this could cause a fire or electrical shock Do not use any power cable other than the one provided This could cause a fire or electrical shock Never use the power cable with any other electrical device Never cut the power cable or attempt to modify it and never stretch it or bend it forcefully Never place a heavy object on the power cable Damaged sections of the power cable could cause a short circuit and may cause a fire or electrical shock Never connect the power cable to a power strip or any power source shared by other electrical devices This could cause a fire or electrical shock Never knot the power cable or wrap it around itself This could cause a fire or electrical shock Periodically disconnect the power cable and use a dry cloth to wipe away dust that has collected on the plug and the area around the power outlet Leaving the power cable plugged in and not cleaned for a long period especially in an area subject to dust oil and humidity could cause the insulation material to deteriorate and lead to a fire l Basic Guide iIPF8400 Safety Precautions A Always grip the plug to remove the power cable from the power outlet Pulling on the power cable could damage the cable and lead to a fire or electrical shock Caution e Never use an extension cord This could cause a fire or electrica
121. nochrome or Monochrome Photo is speci fied in Color Mode The Printhead nozzles are clogged Cause In the Special Settings dialog box of the Windows printer driver Fast Graphic Process is selected The blue Switch on the platen is set incorrectly The type of paper specified in the printer driver does not match the type loaded in the printer Incorrect Printhead alignment value Depending on the type of paper the thickness of printed lines may be no ticeably inconsistent Corrective Action 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again Images are printed crooked Corrective Action In the Control Panel menu set Skew Check Lv to Standard See Menu Settings Set Width Detection to On in the Control Panel menu See Menu Settings If there is a gap between the roll paper and roll holder reload the roll See Attaching the Roll Holder to Rolls See Loading Rolls in the Printer Documents are printed in monochrome Corrective Action In the Advanced Settings of the printer driver specify Color in Color Mode and try printing again Print a test pattern to check the color ink nozzles and see if they are clogged See Checking for Nozzle Clogging Line thickness is not uniform Corrective Action Access the printer driver Properties dialog box from Print in the File menu of the source applica tion
122. nseeseees 145 Blue platen switch 1S ae un MR Rm mmm 145 Borderless printno NOL DOSSIDIO cvisiveatuntusiduisvisutnia t aderit itu in atre ute rtf a Pann 140 Borderless printng not possible Paper stretched or shrank sss 145 Calibration There is a problem with the multi sensor essent 153 NMOL SENSE DOPO TEC weeandtaua metae n Kee dtU em eri dm Me MIENNE 146 Cannot adjust FOU MME NS ha seres T cerca tlc ie eee celeste olen lense tote neces cvs t 147 TEE UN ee MN m 144 Cannot od this ere Os Feehan ah an ee et aera ee ee eee ee heen pude he ee ee gt A E 138 Eige 106 TSS Ore Maven neem nen meter tr A ete A A AA ee m 138 Cannot execute this command Use other paper esses nennen nnne 144 e aaemi elecis ME EET m 138 Cannot recognize print head x x is L R or not displayed essere 148 Gale gogor sbs satinn p E UU T m 146 Gi else g T qe RM MTM mM TET 142 SEES SE E E MM NE T um 139 ERROR Exxx xxxx x represents a letter or number sse nnns 152 Excessive temperature or humidity iicaces rosis riri vi tesi tia rk bn Rv RENE x RR v Ex v da 144 mcer Wemi ceke ateN Emm 148 PeTo TT O 150 GARO Wxxxx x represents a number sese nnne trennt tns tn ntn trs tn strana 152 FANS Fe OU OOP NNMMC 150 E Hardware error Xxxxxxxx xxxx x represents
123. ntenance Cartridge New Shaft Cleaner is included with re placement Maintenance Cartridge After you execute Repl maint cart and replace the Maintenance Cartridge a message will appear on the Display Screen requesting you to replace the Shaft Cleaner Select Yes and press the OK button When a message re quests you to open the Top Cover go to step 5 Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab ES Ready OK Setting Adj Menu BH Maint cart The level is low Basic Guide iPF8400 Replacing the Maintenance Cartridge eZ fthe Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Repl S Cleaner and then press the OK button The Carriage moves When it finishes moving instructions are displayed on the Display Screen Ay Open the Top Cover A f you do not respond within two minutes shaft cleaner replacement is canceled In this case repeat the proce dure Note 6 Hold the Shaft Cleaner on the right side of the Car riage by the grips a and pull it to the right to re move it Basic Guide e ueua1uie u pue se qeuunsuo abpuyey e ueua1ulelW 5 adueUalUIe pue se qeuunsuo obpuue sdueuaqule 52 Replacing the Maintenance Cartridge IPF8400 e
124. nting without saving data Cause Corrective Action obesso N 10117 No more space is available on the printer s hard disk so jobs are now printed without After printing this message is cleared saving them Print jobs can no longer be saved on the hard disk Delete unneeded jobs stored in personal boxes See Deleting Saved Jobs Mail box nearly full sip pJeu y buipiebaJ sabessayy Cause Corrective Action The free hard disk space left for Personal Boxes in the printer s hard disk does not have Delete unneeded jobs stored in Personal Boxes more than 1 GB combined See Deleting Saved Jobs Maximum jobs stored Cause Corrective Action 100 jobs are stored in the personal box Delete unneeded jobs stored in personal boxes See Deleting Saved Jobs Mail box full Delete unwanted data Cause Corrective Action 150 100 jobs are stored in the Personal Box Press the Stop button and stop printing Delete print jobs from the queue See Managing the Job Queue Deleting or Preempting Other Jobs Basic Guide iPF8400 Mail box full Delete unwanted data Cause Corrective Action 100 jobs are stored in the Personal Box Delete unneeded jobs stored in personal boxes See Deleting Saved Jobs abesso 10117 sip pJeu y buipiebaJ sabessayy 15 Basic Guide GARO Wxxxx x represents a number iPF8400 Other Messages GARO Wxxxx x represents a NUMDETrT 5 tete tett
125. olor Perceptual Basic Guide iPF8400 Automatic Adjustment to Straighten Lines and Colors Adjustments for Better Print Quality Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors If vertical lines in printed documents are warped or colors are out of alignment execute Head Posi Adj The print er will print and read a test pattern and the Printhead position will be adjusted automatically There are two modes for automatic Printhead adjustment Standard and Simple e Standard Execute if vertical lines in printed material are warped or colors are out of alignment Furthermore if Simple does not improve printing try Standard e Simple Executes simple adjustment in a short time Execute this when frequently adjusting the printhead such as during daily inspection This function is not available with CAD Tracing Paper CAD Translucent Matte Film or CAD Clear Film Important If adjustment is not possible as expected using special media try another type of paper or try Manual adjustment See Manual Adjustment to Straighten Lines and Colors eZ Because the results of adjustment vary depending on the type of paper used for adjustment use the same type of paper as you will use for printing Note f Standard does not improve printing try adjusting the printhead manually See Manual Adjustment to Straighten Lines and Colors f the printhead position was not adjusted d
126. om the File menu If required select the print range and then select the output plug in that matches your printer The imagePROGRAF Print Plug In for Photoshop window is displayed Starting from Digital Photo Professional 96 Aa Ww N Start Digital Photo Professional Open the RGB color image that you want to print If required select the print range Select Plug in printing from the File menu and then select the output plug in that matches your printer The imagePROGRAF Print Plug In for Digital Pho to Professional window is displayed imagePROGRAF Print Plug In for Photoshop Main Page Setup Color Settings Print History Support Media Type fo aes x Select Plain Paper Advanced Settings Input Resolution to Plug in Q9 Accuracy 300ppi Input Bit to Plug in High Gradation 8bit High Accuracy 600ppi Print Mode Standard Output Profile Matching Method Auto Color Perceptual imagePROGRAF Print Plug In for Digital Photo Professional Main Page Setup Color Settings Print History Support Image Properties 0 Media Type Plain Paper Advanced Settings Input Resolution to Plug in Accuracy 300ppi Input Bit to Plug in High Gradation 8bit High Accuracy 600ppi Print Mode Standard Output Profile Matching Method Auto C
127. oneJjedQo 66 Menu Structure IPF8400 First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level a e Automatic Fixed canWath Use Remo teUl 8 Reset PaprSetngs 8 Set 4 8 L ShowJob Offi On Log 8 Take up p UseTake up p Disable i Enable Reel 12 Reel A Auto Feed 13 Skip Take Up Off On Err 14 Admin Change Pass The screen for setting the password is displayed Menu 9 word 9 Init Admin Pswd 9 Adj Fine Feed 15 16 Printer In Paper Info fo 15 Ink Info s n Printhead L ProductName s n Days elapsed Count Mdot Printhead R ProductName s n i Days elapsed i Count Mdot E System Info Other Counter 1 Available after you have used Standard or Initial adjustmt in Head Posi Adj once 2 Available if Adj Priority is Automatic or Print Quality 9 Available if Adj Priority is Automatic or Print Length Basic Guide IPF8400 Menu Structure 4 Not displayed if IPv4 Mode is Manual 5 Not displayed if NetWare is Off 6 Not displayed if Auto Detect is On 7 Follows the setting in Date Format 8 Viewing and configuration is possible for administrators and only viewing for other users 9 Viewing and configuration is possible for administrators only 10 Not displayed if IPv6 Support is Off 11 Default settin
128. onnector Connect the power cord to this connector Basic Guide iPF8400 Top Cover Inside Top Cover Inside Y T N Y i T amp a Top Cover Roller Prevents paper from rising when ejected b Paper Alignment Line Align paper with this line when loading it c Carriage Moves the Printhead The carriage serves a key role in printing See Carriage d Carriage Shaft The Carriage slides along this shaft e Paper Retainer Important in supplying the paper This retainer holds paper as it is fed f Platen The Printhead moves across the platen to print Vacuum holes on the platen hold paper in place g Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing h Cleaning Brush When cleaning inside the printer under the Top Cover use this brush to sweep away paper dust on the Platen Also use the brush to move the blue Switch on the Platen 7 i Fixed Blade The Cutter Unit passes over this rail to cut paper Basic Guide sued 191uld Sued 1e1uud Carriage iPF8400 j Linear Scale The linear scale serves a key role in detecting the Carriage position Be careful not to touch this part when cleaning inside the Top Cover or clearing paper jams k Switch Set the switch to the side opposite e if the edges of printed images are blurred Set the switch to the e side before borderless printing See Setting the Blue Switch on the Platen Carriage a Carriage Cover Prote
129. or V to select the type of paper and then press the OK button The printer now starts feeding the paper A For details on types of paper to select see the Paper Reference Guide See Types of Paper nat When using the Output Stacker if you will print on large stiff sheets we recommend adjusting the Output Stacker into the lowest position to prevent printed sheets from being bent See Using the Output Stacker Removing Sheets Remove sheets from the printer as follows Onthe Tab Selection screen of the Control Panel press or P to select the Paper tab D Ready OK Paper Menu ISO A2 eZ fthe Tab Selection screen is not displayed press the Menu button The Paper Menu is displayed 3 Press A or Y to select Eject Paper and then press the OK button 4 Press A or Y to select Yes and then press the OK button The paper is ejected from the front of the printer Ay Open the Top Cover lift the Release Lever and re move the sheet Basic Guide Jodeg buijpuen 122us bui pueH 21 iPF8400 Removing Sheets Lower the Release Lever and close the Top Cover Handling Paper Handling sheets 22 Basic Guide IPF8400 Ink Tanks Consumables and Maintenance Ink Tanks Tar Pa c RRRRRRS 23 misjel reseMig AES NE EO TOUT 23 Ink Tanks When purchasing check the Model number Shape Shape
130. ort 2 Make sure the Link indicator is lit The top and bottom indicators are lit if the printer is connected via 1000Base T The bottom indicator is green if the printer is connected via 100BASE TX and the top indicator is orange if connected via 10BASE T If the Link indicator is not lit check the following points Make sure the hub is on Make sure the end of the Ethernet cable is connected correctly Insert the Ethernet cable until it clicks and locks in place Make sure there is no problem with the Ethernet cable If there is any problem replace the Ethernet cable Check the communication mode with the hub Although the printer normally detects the hub communication mode and transmission rate automatically in auto negotiation mode sometimes the hub settings cannot be detected In this case configure the connec tion method manually specifying the communication mode in use See Configuring the Communication Mode Manually Cannot print over a TCP IP network Cause Corrective Action The printer s IP address is not config Make sure the printer s IP address is configured correctly ured correctly See Configuring the IP Address Using imagePROGRAF Device Setup Utility See Configuring the IP Address Using the Printer Control Panel The printer s TCP IP network settings Make sure the printer s TCP IP network settings are configured correctly are not configured correctly See Configuring the Printer s TCP
131. p button Cancels print jobs in progress and ends the ink drying period h Power button green Turns the printer on and off See Turning the Printer On and Off The Power button is lit when the printer is on or in Sleep mode i Navigate button Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads as well as other operations See How to View Instructions With Navigate j Back button Displays the screen before the current screen k Cut button Pressing this button when rolls are loaded cuts the paper if you have specified Automatic or Eject in Cutting Mode in the Control Panel menu See Specifying the Cutting Method for Rolls Feed button Pressing this button when rolls are loaded enables you to reposition the paper See Feeding Roll Paper Man ually m Load button Press this button when loading or replacing paper See Loading Rolls in the Printer See Loading Sheets in the Printer n Roll Media lamp green Lit when rolls are selected as the paper source o Cut Sheet lamp green Lit when sheets are selected as the paper source e To recover from Sleep mode any button can be pressed on the Control Panel Note Menu Operations To view available menus organized on tabs select a tab on the Tab Selection screen and press the OK button For details see Menu Settings e Menus when the Ink tab is selected and the OK button is pressed Ink Menu Rep
132. per that does In the Control Panel menu set Roll DryingTime to at least 1 min not dry easily See Menu Settings When paper that does not dry easily is used for printing it may curl during printing and touch the Out put Tray In this case in the Control Panel menu complete the settings for Dry time and Area in Scan Wait Time However note that printing will now take longer See Menu Settings The back side of the paper is dirty Cause The Platen has become dirty after borderless ing or printing on small paper Corrective Action print Open the Top Cover and clean the Platen See Cleaning Inside the Top Cover In the Control Panel menu set CarriageScanWdth to Fixed See Menu Settings The Platen has become soiled because you have Set Width Detection to On in the Control Panel menu and then open the Top Cov set Width Detection to Off in the Control Panel er and clean the Platen menu The Platen suction is too strong See Cleaning Inside the Top Cover Open the Top Cover and clean the Platen After this manually advance the roll on to the Platen before printing See Cleaning Inside the Top Cover See Feeding Roll Paper Manually In the Control Panel menu reduce the level of VacuumStrngth See Adjusting the Vacuum Strength BordlessOversize is set to Standard in the Control Set BordlessOversize to Little in the Control Panel menu Panel menu Basic Guide
133. print job and paper could Remove the used roll and insert a new roll not be advanced because the trailing edge is taped to the roll See Removing the Roll from the Printer See Removing the Roll Holder from Rolls See Loading and Printing on Rolls The printer ejects blank unprinted paper Cause Corrective Action The leading edge of the roll paper was The leading edge of rolls may be cut to straighten it if Trim Edge First is set to a value other cut to straighten it than Off in the Control Panel menu See Cutting the Leading Edge of Roll Paper Automatically The Printhead nozzles are clogged Print a test pattern to check the nozzles and make sure the Printhead is in good condition for printing See Checking for Nozzle Clogging A print job was received from an in Use the correct imagePROGRAF printer driver for the printer and try printing again compatible printer driver The printer is damaged Contact your Canon dealer for assistance bunoouse qnoJ qof 3uud e buunp sdojs ja1uud au 112 Basic Guide IPF8400 Printing is faint Problems with the printing quality FU AGN VS ee taht gets P 113 Paper rubs against TNE printhead ou cece cccccsscssssesecsecsesscsecsecseseesecsessesecsecaeseesessssaesessescaecaesecsecaeeesessesaesessecaeeasseees 113 The edges OT the paper arent estuche aot ehudataantucetnenbudatusrtoissncotndeianabeninmetu
134. printer B V Media Configuration Tool Media Configuration Tool is the software utility that registers new media types to the printer and related software B V imagePROGRAF Print Plug In The imagePROGRAF Print Plug In is special plug in software for Adobe Photoshop and Digital Photo Professional v X XX Cancel C Net Basic Guide IPF8400 4 After installation click Quit DOO Installation of the software is now finished PESES Next connect the printer and computer Installation Type Processing Finish Up Installing the Software Mac OS X Finish Up The operation was successful Installation powered by VISE X S After confirming the printer is on connect the printer to your computer or the network 6 Click Next and follow the instructions displayed to wwe register the printer to set up and update the paper Pee OA information Select Printer Next install the Electronic manuals Enter Printer Name Registration Complete imagePROGRAF PrinterSetup Follow these instructions to add the printer to the printer list and make it available for printing To register the printer click Next To exit without registering the printer click Exit 7 Insert the provided User Manuals CD ROM in the CD ROM drive and follow the instructions displayed to complete installation Basic Guide uonej e1su SIEMIOS X SO 2e AUG 193uug eui burjeasul 89 iPF8400
135. r accuracy of lines in printed documents The settings of A High or B Standard Draft in Adjust Length are applied e Automatic Print Quality or Print Length is selected depending on Print Priority as selected in the printer driver at the time of printing Either A High or B Standard Draft in the Adjust Length menu is applied depending on printer driver settings at the time of printing Note P 9 Follow these steps to configure the settings 1 Load the paper e Attaching the Roll Holder to Rolls e Loading Rolls in the Printer e Loading Sheets in the Printer 2 Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab Ready OK Setting Adj Menu Tot Print Area m2 678 eZ fthe Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Adjust Printer and then press the OK button S Press A or Y to select Feed Priority and then press the OK button Press A or Y to select Adj Priority and then press the OK button 7 Press A or Y to select Automatic Print Quality or Print Length and then press the OK button Basic Guide yjeno 1uug Jeneg 104 sjueunsnfpy junouJe pes eui bunsnf py 99 AYUJEND 1uug Jeneg 104 sjueunsnfpy junouJe pas y bunsnf py 100 Adjusting Line Length IPF8400 Adjusting Line Length To ensure that lines
136. r that is susceptible to curling Select a stronger level in VacuumStrngth in the Control Panel menu to increase suction against the paper or specify a leading margin of 20 mm 0 79 in or more See Adjusting the Vacuum Strength Choose a higher level of Print Quality in the Advanced Settings of the printer driver Printing in Fast or Standard mode is faster and consumes less ink than in Highest quality or High modes but the printing quality is lower See Giving Priority to Particular Graphic Elements and Colors for Printing Select Unidirectional Printing in the Advanced Settings of the printer driver Specify No in Automatic Cutting in the printer driver before printing In this case the paper can be printed without borders on the left and right sides only Cut the printed document ejec ted from the printer and then use scissors or a cutting tool to cut away the edges on the top and bottom Choose a higher level of Print Quality in the Advanced Settings of the printer driver See Giving Priority to Particular Graphic Elements and Colors for Printing Adjust the Printhead alignment See Automatic Adjustment to Straighten Lines and Colors To avoid uneven colors we recommend drying each sheet separately In Advanced Settings of the printer driver choose Highest quality or High in Print Quality Load paper of the same type as you have specified in the printer driver See Loading Rolls in the Printer See Loading
137. rasion and Blurry Images The type of paper specified in the Load paper of the same type as you have specified in the printer driver printer driver does not match the See Loading Rolls in the Printer type loaded in the printer See Loading Sheets in the Printer Make sure the same type of paper is specified in the printer driver as you have loaded in the print er 1 Press the Stop button and stop printing 2 Change the type of paper in the printer driver and try printing again bunoouse qnoJ Setting the Blue Switch on the Platen If printed documents exhibit the following symptoms adjust the setting of the blue Switch on the Platen e Image edges are blurred e Image edges are affected by white banding Always set all of the blue Switches on the Platen to the e side for borderless printing If the Switch are not set correctly the print quality may deteriorate Important 1 Remove any loaded paper that will not be used e Rolls See Removing the Roll from the Printer e Sheet See Removing Sheets 2 Open the Top Cover Ayjenb bunuud aui ui swa qold 118 Basic Guide Setting the Blue Switch on the Platen IPF8400 Troubleshooting Problems with the printing quality S NS cem lii Like 7 A TN l V Kn Using the back of the Cleaning Brush move the first Switch to the side opposite e 3 Remove the Cleaning Brush a 4 119 Basic Guide
138. reloading paper for example choose Off or Loose in the Skew Check Lv setting of the printer menu However this may cause jams and printing problems because paper may be askew when printed Also the Platen may become soiled which may soil the back of the next document when it is printed Important Cannot detect papr Cause Corrective Action The printer could not detect the paper Reload the paper as follows 1 Remove the paper and press the OK button 2 Reload the paper See Loading Sheets in the Printer GI See Loading Rolls in the Printer GIA Cannot feed paper Cause Corrective Action Papercouldnotbe 1 Lift the Release Lever and remove the jammed paper advanced correctly See Clearing Jammed Roll Paper FW during feeding See Clearing a Jammed Sheet Geawaultls 2 Load paper 3 Lower the Release Lever 4 f Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK button Printing will resume starting from the page on which the error occurred See Loading Rolls in the Printer See Loading Sheets in the Printer Cannot cut this paper Cause Corrective Action There are sheets left on the Ejection Guide 1 Lift the Release Lever and remove the paper 2 Load paper 3 Lower the Release Lever Basic Guide iPF8400 End of paper feed Cause Corrective Action There are sheets leftonthe 4 f Not finis
139. rint job The paper was Turn off the printer and remove the roll from the printer before D not advanced because the trailing edge is taped to the roll restoring power Fastening tape or the Belt Stopper has not been removed inside the Top Turn off the printer open the Top Cover and remove the tape Cover or the Belt Stopper before restoring power An error requiring service may have occurred Turn off the printer and wait at least three seconds before re H Hardware error Storing the power If the message is displayed again write down the error code LARD and message turn off the printer and contact your Canon Turn off printer dealer for assistance wait then turn on again OK Printer Info Top cover is open Cause Corrective Action The printer has detected that the Top Cover is open Open the Top Cover fully remove any foreign objects and close the Top Cover 152 again If the error occurs again turn off the printer and wait a while before restoring power Basic Guide iPF8400 Prepare for parts replacement Prepare for parts replacement Cause Corrective Action It is almost time to replace consumables for If Parts replacement time has passed is displayed you can continue to use the printer which service is required for some time Contact your Canon dealer for assistance Parts replacement time has passed Cause Corrective Action It is past the recommended time to replace consumables for which service i
140. rinter driver as follows eZ The following instructions are for Windows XP The method of removing printer drivers varies depending on the version of Windows Note 1 From the Windows start menu select Programs gt Canon Printer Uninstaller gt imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window 2 Select the printer in the list and click Delete 3 Click Yes after the Warning message is displayed 4 Make sure that the printer has been removed from the list and then click Exit Removing printer drivers and imagePROGRAF Printmonitor Macintosh Remove the printer driver or imagePROGRAF Printmonitor as follows 1 insert the User Software CD ROM provided with the printer in the CD ROM drive 2 Start the printer driver installer included in the User Software CD ROM Open the OS X folder and double click iPF Driver Installer X 3 Inthe upper left menu choose Uninstall and then click Uninstall 4 Follow the instructions on the screen to remove the printer driver or imagePROGRAF Printmonitor Removing imagePROGRAF Status Monitor Windows Remove imagePROGRAF Status Monitor as follows The following instructions are for Windows XP The method of removing printer drivers varies depending on the version of Windows Note 1 select Control Panel from the start menu 2 Select Add or Remove Programs 3 Select imagePROGRAF Status Monitor and then click the Change Remove button Re
141. rinter now starts printing the print job Make sure the roll width selected in the dialog box displayed when you select Fit Roll Paper Width in the printer driver matches the width of the roll loaded in the printer and then try printing again Paper size not detected Cause Corrective Action Paper has been loaded askew or warped paper has been loaded Lift up the Release Lever and reload the pa per See Loading Rolls in the Printer See Loading Sheets in the Printer If Not finished printing Finish printing remaining jobs is displayed on the Dis play Screen press the OK button Printing will resume starting from the page on which the error occurred Basic Guide iPF8400 Insufficient paper for job Corrective Action If this error recurs after you reload the roll remove the Roll Holder from the printer push the roll firmly in until it touches the Roll Holder flange and reload the Roll Holder in the printer See Attaching the Roll Holder to Rolls Because the Platen is soiled with ink or other substances the size of the clear film Open the Top Cover and clean the entire cannot be detected Platen See Cleaning Inside the Top Cover Insufficient paper for job Cause Corrective Action The printer has received a print job longer than the amount of roll paper left when Man Press A or V to select Print and then press ageRemainRoll in the Control Panel menu is On the OK button to res
142. roll Choose a higher level of Print Quality in the Advanced Settings of the printer driver paper is heavy and is placing a See Giving Priority to Particular Graphic Elements and Colors for Printing burden on the printer No sheets Cause Corrective Action A sheet has come out of the printer during printing 1 Lift the Release Lever and remove the paper 2 Reload the paper See Loading Sheets in the Printer Sheet printing is selected Cause Corrective Action You have attempted to print on a sheet butno Press A or V to select Load Paper and then press the OK button Load a sheet and sheet is loaded then print See Loading and Printing on Sheets Press A or V and select Stop Printing or press the Stop button to stop printing Regular printing is selected but a roll is loaded Cause Corrective Action A print job for printing on sheets 1 Press A or V to select Remove Roll Paper and then press the OK button to stop printing was sent when a roll is loaded abesso 10117 2 After removing the roll load and print on a sheet of the type and size of paper you have specified in the printer driver See Removing the Roll from the Printer See Loading and Printing on Sheets Press A or V to select Stop Printing and then press the OK button to stop printing You are using a roll with the Me 1 Press the OK button to stop printing dia Take up Unit but a print job requiring sheet
143. s still does not improve printing the Printhead may have reached the end of its useful life Contact your Canon dealer for assistance eZ Nozzles are periodically checked to ensure they are clear Configure the settings on the Control Panel menu in Nozzle Check See Menu Settings Note Perform cleaning as follows Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab c Ready OK Setting Adj Menu Tot Print Area m2 678 G If the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Set Adj Menu is displayed 3 Press A or Y to select Maintenance and then press the OK button 4 Press A or Y to select Head Cleaning and then press the OK button y Press A or V to select Head Cleaning A or Head Cleaning B and then press the OK button Head cleaning is now executed 6 Printa test pattern to check the nozzles and determine whether cleaning has cleared the nozzles See Checking for Nozzle Clogging Basic Guide iPF8400 Control Panel Printer Parts Operations and Display Screen Control Panel PRENNE 57 Mon On ON a S eee ee r Tr N 58 Men SIU I O a E EA AEA EEA EE Aa EA AAAA AENEA 62 a Display Screen Shows printer menus as well as the printer status and messages b Data Lamp green e Flashing During printing the Data lamp flashes when the printer is receiving or processing print jobs Ot
144. s a number 152 H PrN ONO SN ETT EET OO 152 Head Cleaning esses eesseeeenennntnnnes 55 Head Cleaning A e 55 Head Cleaning B s scesscsescesssscessseessesesscensseneseaeesesteneees 55 Holder STOPPET genet et eT eee ere ern eee eee 69 If a message is displayed eessssssss 47 nnd m 129 Ink level detection eese 129 L Large Format Printing eee een eee 94 M Maintenance Cartridge 3 46 69 149 Media Take up Unit esee 70 82 Menu Operations mascotas bird imuDb coofisorm brodibun 58 Menu eria t eiU T 62 N uc 58 NetWare network eese eeese eene arn tna tenants 124 P Paper roed SIO enaa tidie ptr bi 13 68 PONOT MERDRTRERREDE 2 58 70 83 Preparing to Transfer the Printer 75 Ha G01 ais e gis NR 99 aui eR rm 59 Printhead sssss 3 34 55 68 71 72 97 R Removing printer drivers eese 126 Removing the Roll essen 15 Replace HOO aceuotetez atites mam ieect tea dM a dE DIESE 35 Replacing Ink Tanks sss 23 Replacing the Gutter Unit 42 Rewinding error Me 139 Roll Holder
145. s follows Press A or V to select the desired setting and then press the OK button After two seconds the display reverts to the upper level menu EF CutDustReduct On iei A v Off A f a confirmation message is displayed regarding the setting you entered press the OK button The setting is applied and the printer is now in Standby Note Specifying numerical values Follow these steps to enter numbers In this example network settings items are entered IPv4 Settings 000 000 000 000 Press the 4 or P button to move to the next field for input lt gt L R VA UP DOWN OK Select 2 Press the A or V button to enter the value A e Hold down A or V to increase or decrease the value continuously Note Basic Guide iPF8400 Menu Operations 3 Repeat steps 1 and 2 to complete the settings and then press the OK button eZ f a confirmation message is displayed regarding the setting you entered press the OK button The setting is applied and the printer is now in Standby Note Executing menu commands Menu commands can be executed as follows Press A or Y to select the action to execute and then press the OK button The menu command is now executed Basic Guide sued 191uld ua3J5s Kej dsig pue suoneJjedQo 61 sued JOU uaaJ5s Aejdsiq pue suoneJjedQo 62 Menu Structure IPF8400 Menu Structure The menu structure is shown categorized by tab Th
146. s for class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accord ance with the instructions may cause harmful interference to radio communications However there is no guaran tee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual Basic Guide iPF8400 Legal Notices If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Tel No 516 328 5600 For CA USA Only
147. s required Contact your Canon dealer for assistance Unknown file Cause Corrective Action Data sent to keep the printer up to date such as paper Check the data Turn off the printer and wait a while before restoring power and information is in the wrong format then resend the data You have uploaded firmware for a different model Check the firmware version Turn off the printer and wait a while before restor ing power and then resend the firmware If the message is displayed again contact your Canon dealer for assistance Calibration There is a problem with the multi sensor Cause Corrective Action The performance of a sensor inside the printer may be Press the OK button and cancel calibration Contact your Canon dealer for as impaired sistance m i S Multi sensor error Cause Corrective Action Direct sunlight or strong lighting may be shining on the Take steps to ensure the printer is not used when exposed to direct sunlight or P printer and causing the sensor to malfunction strong lighting The performance of a sensor inside the printer may be Turn off the printer and wait at least three seconds before restoring the power E impaired If the message is displayed again contact your Canon dealer for assistance EE D lt O gt Ke p 153 Basic Guide iPF8400 Error Messages Before borderless printing move the blue platen switch ou ceesssessssessesessessesecssseeseeseeseseeseeseea
148. s was sent 2 After removing the roll load and print on a sheet of the type and size of paper you have specified in the printer driver See Removing Printed Documents from the Media Take up Unit Optional See Loading and Printing on Sheets Paper jam Jaded buipjebai sabessay Cause Corrective Action A paper jam occur 1 Lift the Release Lever and remove the jammed paper red in the printer See Clearing Jammed Roll Paper GT during printing See Clearing a Jammed Sheet GZATUS 2 Load the paper See Loading Rolls in the Printer See Loading Sheets in the Printer 3 If Not finished printing Finish printing remaining jobs is shown on the Display Screen press the OK 137 button Printing will resume starting from the page on which the error occurred Basic Guide Paper loaded askew iPF8400 Paper loaded askew Cause Paper loaded crooked was detected when the paper was advanced Corrective Action Lift up the Release Lever and reload the pa obesso N 10117 Jaded buipiebai sabessay 138 per See Loading Rolls in the Printer See Loading Sheets in the Printer If this error recurs after you reload the roll remove the Roll Holder from the printer push the roll firmly in until it touches the Roll Holder flange and reload the Roll Holder in the printer See Attaching the Roll Holder to Rolls To disable this message if it is displayed repeatedly despite
149. serried ents etree ee eee nee ee eee eee eee eee 149 No maintenance cartridge Cause Corrective Action The Maintenance Cartridge is not installed Install the Maintenance Cartridge See Replacing the Maintenance Cartridge Wrong maintenance cartridge Cause Corrective Action A Maintenance Cartridge for a different model of printer is installed Replace it with the Maintenance Cartridge for your particular model See Maintenance Cartridge Maint cart The level is low Cause Corrective Action The Maintenance Cartridge is al You can continue to print but prepare a new Maintenance Cartridge to use when the message for most full replacement is displayed c No Maintenance Cartridge capacity D Cause Corrective Action D The Maintenance Cartridge cannot absorb enough After confirming that the printer has stopped operating replace the Maintenance ink for Printhead cleaning or other operation Cartridge See Replacing the Maintenance Cartridge Maintenance cartridge full Cause Corrective Action The Maintenance Cartridge is full After confirming that the printer has stopped operating replace the Maintenance Cartridge See Replacing the Maintenance Cartridge Maintenance cartridge problem Cause Corrective Action An incompatible or used Maintenance Cartridge has been in Install an unused Maintenance Cartridge specified for use with the printer stalled See Replacing the Main
150. sie vatis rese aj a A ku t Dp EU f un 146 Cannot execute this command Use other paper Cause Corrective Action Paper compatible with 1 Press the OK button to clear the error color calibration is not loaded 2 Load paper that is compatible with color calibration See the Paper Reference Guide See Paper Reference Guide Always make sure the loaded paper matches the type of paper in the printer paper settings Adjustment cannot be completed correctly unless the loaded paper matches the settings Cannot calibrate Cause Corrective Action obesso N 10117 The paper for printing a test pattern is soiled Other Press the OK button to clear the error wise you have loaded colored paper Load unused paper compatible with color calibration See Paper Reference Guide The test pattern was printed too faintly Press the OK button to clear the error Take steps to remedy faint printing See Printing is faint GIN Direct sunlight or strong lighting may be shining on Press the OK button to clear the error the printer and causing the sensor to malfunction Take steps to ensure the printer is not used when exposed to direct sunlight or strong lighting Excessive temperature or humidity j1ueuasn pe 10 bunuud buipijebaJ sapessa Cause Corrective Action The temperature or humidity where the Press A or V to select Stop and then press the OK button to stop printing printer is installed is out of the acceptable Use t
151. splayed press the Menu button Note 4 Press the OK button The Set Adj Menu is displayed S Press A or Y to select Maintenance and then press the OK button Press A or Y to select Replace P head and then press the OK button 7 Press A or Y to select the Printhead for replacement Select Printhead L when replacing the left printhead Printhead R when replacing the right printhead and L amp R Printheads when replacing both Make sure your selection is correct 8 Press the OK button Ink begins being drawn in When it finishes instructions are displayed on the Display Screen It takes about three minutes for ink to be drawn into the system Basic Guide e ueua1ure u pue se qeuunsuo speeu1uug 35 iPF8400 Replacing the Printhead Replace the Printhead Open the Top Cover use a damp cloth that you have wrung out completely to wipe it clean If the Carriage Cover is dirty 29 Consumables and Maintenance AV f RAA A A 138 Y Y SUN Pp A y N A 0 M j ANY W J 4 lw o CN JL JI N A x i ef 1 7 i L Y J D i o dH LEN SEE Im VE J J IA R AORA JK IKE SC SS Wo TKN J L NNN Bries x AYAAN lh HY eee ae ANN IANS WVAN was J IR T ENN JAN P yb Va HIJAN V H A f vi 3 HJA NM I PN M R v AN A TIAN N IAY Y d AN Am V i N AW
152. ss the menu for ink tank replacement Follow the instructions in Remove the ink tanks H No ink left Replace ink tank Do not remove an Ink Tank during initialization immediately after turning on the printer or during printhead cleaning Ink may leak out Important eZ nk Tank replacement is possible even during printing when print jobs are being canceled or when paper is being ad vanced Note Access the menu for Ink Tank replacement Onthe Tab Selection screen of the Control Panel press or P to select the Ink tab L6 Ready OK Ink Menu RR P PCM Y M P R CBT GS B C K M Y YK A f the Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Ink Menu is displayed 3 Press A or Y to select Rep Ink Tank and then press the OK button Instructions are displayed on the Display Screen Remove the Ink Tank 330 ml Openthe Ink Tank Cover of the tank for replace ment and check the Ink Lamp The Ink Lamp flashes quickly if there is no ink left Avoid hitting the printer when replacing an Ink Tank Handle the printer gently when replacing tanks Jolting the printer during printing may deteriorate print quality Important Basic Guide eoueuaiure u pue se qeuunsuo SXUe Jul 25 adueuUalUIe pue Sajqewinsuo SHUe Jul 26 3 Hold the Ink Tank by the grips a and remove it Replacing Ink Tanks IPF8400
153. subnet fails deactivate NCP burst mode in that printer s network protocol settings 5 If the printer is used in queue server mode specify Other Unknown as the printer type The printer was turned off and Leave the printer off for at least 30 seconds and then restore power on when not disconnected from the server Cannot print over AppleTalk or Bonjour networks Cause Corrective Action The AppleTalk protocol is not en Activate AppleTalk on the printer abled on the printer See Configuring the Printer s AppleTalk Network Settings The computer you are trying to Make sure the computer s AppleTalk settings are configured correctly print from is not configured cor See Configuring the Destination for AppleTalk Networks Macintosh rectly See Configuring the Destination for Bonjour Network Macintosh The computer and printer are not Due to the nature of Bonjour you cannot print if the printer is on another network behind a router on the same network Make sure the computer and printer are on the same network For information about network settings ask your network administrator bunoouse qnoJ YJOMJ U L 1940 JUL JOUURD 125 Basic Guide bunoouse qnoJ sule qoJd uone je1su 126 Removing Installed Printer Drivers IPF8400 Installation problems Removing Installed Printer Drivers Follow these steps to remove installed printer drivers and utilities Removing printer drivers Windows Remove the p
154. sure the loaded paper matches the type of paper specified Adjustment cannot be completed correctly unless the loaded paper matches the settings Important 2 Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab C2 Ready OK Setting Adj Menu Tot Print Area m2 678 G If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed 4 Press A or Y to select Adjust Printer and then press the OK button Basic Guide iIPF8400 Adjusting Line Length S Press A or Y to select Feed Priority and then press the OK button Press A or Y to select Adjust Length and then press the OK button 7 Press A or Y to select AdjustmentPrint or Change Settings and then press the OK button When you select AdjustmentPrint a test pattern is printed for you to measure the scale and calculate the discrepancy The scale bar prints Millimeter in 50 mm increments and Inch in 1 inch increments Millimeter Inch eZ A test pattern is printed in black when you choose A High or in magenta if you choose B Standard Draft Note To cancel printing the test pattern for adjustment hold down the Stop button When Stop printing is dis played press A or V to select Yes and then press the OK button amp Press A or Y to enter the amount of discrepancy and then press the OK button If the scale
155. t fthe Ejection Guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the Ejection Guide even if it does not appear dirty because it may actually be covered with paper dust Open the Top Cover Basic Guide eoueua1ure u pue se qeuunsuo J Uld dy buiuea 2 53 adueUalUIe pue se qeuunsuo 491ulg Y buiues 5 54 Cleaning Inside the Top Cover 2 If paper dust has accumulated in the Vacuum holes a on the Platen in the Borderless Printing Ink Grooves b or on the cutter guide c use the Cleaning Brush d provided with the printer to wipe it away If the Cleaning Brush is dirty rinse it in water Note 3 Using a damp cloth that you have wrung out com pletely wipe inside the Top Cover to clean it Wipe away any ink residue and paper dust debris from cutting on the Top Cover Roller a all over the Platen b on the Paper Retainer c the Border less Printing Ink Grooves d the Ejection Guide e the cutter guide f around the ink suction holes at left g around the Borderless Printing Ink Grooves at right h on the blue Switch i and so on iPF8400 A Never use flammable solvents such as alcohol benzene or thinner If these substances come into contact with electrical components inside the printer there is a risk of fire or electrical shock Warning Basic Guide iPF8400 Cleaning the Printhead e Do not
156. tact a physician immediately There may be ink around the ink supply section of ink tanks you removed Handle ink tanks carefully during replace ment The ink may stain clothing Important Do not install used ink tanks in another model of printer This will prevent correct ink level detection which may damage the printer or cause other problems We recommend using up an Ink Tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing quality How to replace an Ink Tank 1 Confirm the message 2 Access the menu for Ink Tank replacement Otherwise open the Ink Tank Cover 3 Remove the Ink Tank e 330 ml ink tanks e 700 ml ink tanks 4 Load the new Ink Tank e 330 ml ink tanks e 700 ml ink tanks Confirm the message When the ink level becomes low a message is displayed on the Display Screen According to the message replace the ink tank or prepare a new ink tank See When to Replace Ink Tanks Ready Printing OK Ink Menu OK Ink Menu mme H Not much ink is aaO aaan fen errar d F N pos replace the ink Basic Guide iIPF8400 Replacing Ink Tanks If a message requests you to replace an Ink Tank press the OK button In this case you can skip the step Acce
157. tandard 300dpi sl Suitable for printing normal documentsthatcontain a mixture of text photographs and graphics View set Printer Information Cancel Pint uonej e1su SIEMIYOS S 1N e 4 JOAUG Je1uld JUdIUBAUO 9 uonej e1su SIEMYOS S 1N e 4 JOAUG Je1uld JUaIUBAUO 92 Rotate Page 90 degrees Converse Paper Rotate Page 90 degrees Converse Paper You can conserve roll paper by specifying particular settings as suitable for your original When you print an original that is in portrait orienta tion the original is rotated 90 degrees before printing if it fits within the roll width This enables you to con serve paper iPF8400 eZ f the page would exceed the roll paper width after rotation you can use this function with Scale to fit Roll Paper Width to rint rotated pages Note P pag Configuring Settings in Windows 1 Access the Page Setup sheet 2 Select the Rotate Page 90 degrees Conserve Paper check box Configuring Settings in Mac OS X 1 Access the Page Setup pane 2 Select the Rotate Page 90 degrees check box Canon iPox Printing Preferences 8 27 in x 11 69 in Auto Scale 100 ISO A4 8 27 in x 11 69 in Main Page Setup Layout Favortes Utility Support EB Page Size ISO A4 z E Borderless Printing V Enlarged Reduced Printing Q Fit Paper Size Fit Ro
158. tenance Cartridge oabpuue e ueua1dureuJ aui buipjebai sobessalw 149 Basic Guide Hard disk error IPF8400 Messages regarding the hard disk mtcigeKeilz d o PE t TE 150 mac o RR m T eee 150 The mal DOX IS TUll 2i erri teca oto e te ete o o o o e E Et ee o n e oe a o oe E Ebo o e de 150 Mail box full Now printing without saving data sss nnne tnnt nnt nnn nennt nnns 150 Mail box nearly full ME nne 150 M OOS Or e E A ee 150 Mail box full Delete unwanteq data wichecoictaisselsieiesecaddlecedeetysaieidlaselelotezedchdlsaeleieisselaidinssdsietsedioaaleeihekddaeidae 150 Hard disk error Cause Corrective Action The format of the printer s hard Press the OK button to start reformatting the hard disk When formatting is finished data on the printer disk is invalid hard disk is erased and the printer automatically restarts File read error Cause Corrective Action Files on the printer s hard disk have become cor Restart the printer Only the corrupted files will be deleted and the printer will restart rupted The mail box is full Cause Corrective Action There is no more space on the printer s hard Press the Stop button and stop printing disk Delete print jobs from the queue See Managing the Job Queue Deleting or Preempting Other Jobs Delete unneeded jobs stored in personal boxes See Deleting Saved Jobs Mail box full Now pri
159. ter under Level 3 conditions Required Main Level Supping ales ueen n Permitted Angle of Inclination S DOO tenance Car ample Dispose of tridges 1 1 By truck Lengthwise 0 30 0 0 2 2 By plane All directions 0 30 Approx 700 ml 1 or 2 20 3 fl oz 3 Tipping the printer or Lengthwise 0 90 Approx 2 000 ml 20r3 holding it upright for Rotation 0 30 64 3 fl oz elevators or stairs 1 This is the number of new Maintenance Cartridge required when you execute the Prep MovePrinter menu The number varies depending on the amount remaining in the Maintenance Cartridge being used 2 If a message instructing you to replace the Maintenance Cartridge is displayed on the Display Screen the Main tenance Cartridge needs to be replaced Basic Guide uone o aeH Jad Je1uug eu JeJsueJ 01 BuuedaJg 75 UOILDO aY Jad Ja1uug eu JeJsueJ 01 Huuedaig 76 Preparing to Transfer the Printer IPF8400 Remove paper 1 Remove the paper e Rolls See Removing the Roll from the Printer e Sheets See Removing Sheets Access the Prep MovePrinter menu 1 ita message instructing you to replace the Maintenance Cartridge is displayed on the Display Screen re place the Maintenance Cartridge See Replacing the Maintenance Cartridge 2 Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab e Ready OK Setting Adj Menu Tot Print
160. the Release Lever and manually pull the roll paper over the Platen e Load paper straight so it is not fed askew 6 Lower the Ejection Guide Basic Guide Jodeg buijpuer s o1 buipuer 13 Jodeg buijpuer s o4 buipuer 14 Loading Rolls in the Printer Holding the edge of the roll paper lift the Release Lever Hold the edge of the roll paper as you gently pull it evenly with both hands to the position of the Ejec tion Guide a Align the right side of the roll paper with the Paper Alignment Line b keeping this side parallel to the line and then lower the Release Lev E er Ga iPF8400 Do not omit steps 7 and 8 If paper cannot be advanced straight or if it wrinkles it may jam or rub against the Printhead Important Do not force the roll paper into alignment with the paper alignment line b This may prevent the paper from being advanced straight eZ You can adjust the strength of suction holding paper against the Platen when the Release Lever is released If it is difficult to load paper press the A or V button on the Control Panel to adjust the strength Set suction ole stronger by pressing the A button or weaker with the V button Three settings are available Basic Guide iIPF8400 Removing the Roll from the Printer Q Close the Top Cover 10 once paper feeding starts you will need to do the following based on the ManageRemainRoll setting and the barcode pr
161. tion When moving the printer firmly grasp the Carrying Handles under each side The printer may be unsteady if you hold it at other positions which poses a risk of injury from dropping the printer Printhead Ink Tanks and Maintenance Cartridge A Always store consumables in a safe location out of the reach of small children If a child licks or ingests ink accidentally seek medical assistance immediately Caution e f ink accidentally gets in your eyes immediately rinse with water If ink gets on your skin immediately clean it off with soap and water If irritation persists in your eyes or on your skin contact a physician immediately Avoid dropping or shaking printheads ink tanks and maintenance cartridges Spilled ink can stain clothing and the work area Never touch the electrical contacts of the Printhead after printing The contacts become extremely hot and can cause minor burns Basic Guide Bde suonne aJg QLS Bde suonne aJg QLS Legal Notices iPF8400 Other A Never disassemble the printer or attempt repairs There are high voltage parts inside the printer that can cause a fire or electrical shock Warning Never use flammable sprays around the printer The gas of flammable sprays can cause a fire or electrical shock if it contacts high voltage points inside the printer After removing the Cutter Unit never touch the cutting edge a This could cause personal injury A
162. to cut the roll see Specifying the Cutting Method for Rolls Note Onthe Tab Selection screen of the Control Panel press or P to select the Paper tab LB Ready OK Paper Menu ISO A2 Roll Basic Guide Jodeg buijpuen s o4 buipuer 15 Removing the Roll from the Printer IPF8400 eZ fthe Tab Selection screen is not displayed press the Menu button Note 2 Press the OK button The Paper Menu is displayed 3 Press A or Y to select Eject Paper and then press the OK button 4 Press A or Y to select Yes and then press the OK button IL zi The roll is rewound a e If you have selected ManageRemainRoll gt On in i the Control Panel menu a barcode is printed on the E x xus TE i Important leading edge of the roll QUOSQUE m mam a n Do not remove the roll before the barcode is printed B M 7 7 7 Sunkus You will be unable to keep track of the amount of roll a paper left See Keeping Track of the Amount of Roll a Paper Left a c y Open the Top Cover and lift the Ejection Guide 6 Using both hands rotate the Roll Holder in the di rection of the arrow to rewind the roll 16 Basic Guide IPF8400 Removing the Roll from the Printer 7 Holding the Roll Holder flange a remove the holder from the Roll Holder Slot eZ For instructions on removing the Roll Holder from rolls see Removing the Roll Holder from Rolls Note
163. touch the Linear Scale a Carriage Shaft b or Fixed Blade c This may stain your Important hands and damage the printer dg d L LI U jra Cx C KY z eoueua1ure u pue se qeuunsuo Q D z 2 Do not use a dry cloth to wipe inside the Top Cover This may create a static charge which may attract dust pe and affect the printing quality D il Do not touch the clear sheet on the side of the Top Cover Roller This may damage the roller zl 4 Close the Top Cover Cleaning the Printhead If printing is faint cleaning the Printhead may improve results Choose one of two Printhead cleaning modes Head Cleaning A or Head Cleaning B depending on the problem to resolve e Head Cleaning A Use this mode if printing is faint or contains foreign substances This method of cleaning consumes the least amount of ink It takes about four minutes to complete e Head Cleaning B Use this mode if no ink is ejected at all or if Head Cleaning A does not solve the problem It takes about five minutes to complete 55 Basic Guide adueUalUIe pue SajqewuNnsuo 491ulg aui Huluea y 56 Cleaning the Printhead IPF8400 Do not remove the Maintenance Cartridge or ink tanks during either Head Cleaning A or Head Cleaning B Ink may leak or an error may occur Important f printing does not improve even if you execute Head Cleaning B try repeating Head Cleaning B once or twice If thi
164. ume printing When using the Media Take up Unit press A or V to select Print and then press the OK button to resume printing However the roll paper may run out during the print job and you may not be able to print all of the document abesso 10117 Press A or V to select Change Paper and then press the OK button Change the Paper Source of the printer driv er or replace the roll with a roll that has enough paper for the print job and then printt When using the Media Take up Unit press A or V to select Stop Printing and then press the OK button to stop printing Remove the printed document from the Media Take up Unit replace the roll with a roll that has enough paper for the print job and then try printing again See Removing the Roll from the Printer See Loading Rolls in the Printer See Removing Printed Documents from the Media Take up Unit Optional Press A or V to select Stop Printing or press the Stop button to stop printing Jaded buipjebai sabessay This paper cannot be used as size is not supported Cause Corrective Action Paper that is too large for the printer has been loa Lift the Release Lever and load paper of the correct size ded See Paper Sizes Iss Basic Guide obesso N 10117 Jaded buipiebai sabessay 136 Roll printing is selected Cause iPF8400 Corrective Action Paper that is too small for the printer has been loa Lift the Release Lev
165. ung out completely to wipe it clean e Do not touch the Linear Scale a Carriage Shaft b or Fixed Blade c This may stain your Important hands and damage the printer 3 Push the Cutter Unit Detachment Lever to the left to unlock it Basic Guide e ueua1ure u pue se qeuunsuo yun UND 43 adueUalUIe pue se qeuunsuo UP 9330 44 Replacing the Cutter Unit iPF8400 4 Holding the Cutter Unit by the Lock Lever a and grip b remove it from the Carriage oe fh A Never touch any part of the Cutter Unit except the Lock Lever a and grip b This may stain your hands or cause injury Additionally this may damage the printer Caution Do not disassemble the Cutter Unit Touching the blade may cause injury eZ Dispose of the used Cutter Unit in accordance with local regulations Note 5 Holding the new Cutter Unit by the Lock Lever a and grip b insert it on the Carriage until it clicks into place c After installing the Cutter Unit hold it only by the grip b and pull the Cutter Unit forward to make sure it does not come off It may damage the printer if the Cutter Unit comes off Important 6 Liftthe Cutter Unit Detachment Lever to lock it Basic Guide iPF8400 Replacing the Cutter Unit Close the Top Cover amp A confirmation message is displayed about the Cutter Unit lock Press A or V to select Yes and then press the OK button
166. uring initial setup or when the printhead was replaced execute Initial ad justmt See Adjustment When Installing the Printhead Advanced adjustment can enable superior printing quality when printing fine lines or text at high precision on glossy or semi glossy photo or proofing paper See Enhancing Printing Quality Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Standard Six sheets of unused paper A4 Letter size or one sheet when using A2 Simple One sheet of unused paper A4 Letter size Perform adjustment as follows 1 Load paper e Attaching the Roll Holder to Rolls e Loading Rolls in the Printer e Loading Sheets in the Printer Basic Guide yjeno 1uug Jeneg 104 sjueunsnfpy peeu1uug eui bunsnfpy 97 AYUJEND 1uug Jeneg 104 sjueunsnfpy peeuiuug eui bunsnfpy 98 Automatic Adjustment to Straighten Lines and Colors iPF8400 Always make sure the loaded paper matches the type of paper specified on the printer Adjustment cannot be Vae completed correctly unless the loaded paper matches the settings mportan 2 Onthe Tab Selection screen of the Control Panel press or P to select the Settings Adj tab Ready OK Setting Adj Menu Maint C Remain 80 Tot Print Area m2 678 G If the Tab Selection screen is not displayed press the Menu button Note 3 Press the OK button The Set Adj Menu is displayed
167. ve Action The Printhead nozzles are clogged Execute Adj Quality again as follows 1 Press the OK button to clear the error 2 Print a test pattern to check the nozzles See Checking for Nozzle Clogging 3 Clean the Printhead if the nozzles are clogged See Cleaning the Printhead 4 Execute Adj Quality again See Automatic Banding Adjustment Highly transparent film is loaded that cannot be used Press the OK button to clear the error and then adjust the feed amount manually for automatic feed amount adjustment See Manual Banding Adjustment Check printed document Cause Corrective Action The Printhead nozzles are becoming clogged If printing is faint clean the Printhead See Cleaning the Printhead obesso N 10117 j1ueuunsn pe 10 bunuud buipiebaJ sabessayy 146 Basic Guide iPF8400 Cannot adjust printhead Messages regarding printheads S go ev sgog eMM E E 147 mmi ecm speso ett C scc 147 Wrong x printhead x is L R or not displayed sss eene tnter nennen 147 x printhead error x is L R or not displayed eee eseseseesssseseesecsescessesessestesecseseeseesecaeseeseeaesaeseesecasseeseeoes 147 Cannot recognize print head x x is L R or not displayed essere 148 mbiciebir Negisirar r leMeli r align TT 148 Cannot adjust printhead Cause Corrective Action The Printhead nozzles are clogge

Canon iPF8400 Users Guide, Basic

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