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1. Enter the reminder text Press SEND The screen returns to idle mode indicating the reminder is set Setting a Reminder for Multiple Addresses Version 2 1 RATE KEYBOARD USER MANUAL Group Address A group address is used to identify a distribution list Using a group address will set the reminder for all units contained in that distribution list which is identified with that group address A distribution list contains two to twenty addresses of other units on the same net work A group address starts with followed by the list number through 9 Example O 1 2 3 4 5 6 7 8 9 EXAMPLE All units in the sales department could be assigned the group address administrative personnel 1 accounting department 2 etc The following example will contact the administrative personnel and the initial address will be AA 1 Press REMINDER ENTER The screen displays REMINDER TO RR 2 Press SHIFT and then release the keys and enter the list number For our example the list number is 1 REMINDER TO 3 Press SEND The screen displays TO BE SENT AT 04 16 PM 05 12 98 4 Type over the time followed by the date you want the reminder to be sent indicate AM or PM Use the SPACEBAR to advance the flashing cursor 5 Press SEND The screen displays a flashing cursor 6 Enter the reminder text 7 Press SEND The screen returns to idle mode
2. 4 Enter the message 5 Press SEND The screen returns to idle mode indicating the message was received At the receiving unit The receiving unit beeps three times displays the sender s ad dress the time and date the message was received and the text of the message The message is then automatically sent to the unit s electronic storage bin The unit dis plays a flashing number on the right of the screen indicating that a new message has been received Phrase Keys Phrase keys allow the user to send a one touch message instead of typing the message The user is limited to the text of the phrase key unless the phrase is edited EXAMPLE You would like to talk to someone when they have time For this example the initial address is AA 1 Press the desired phrase key Example NEED TO TALK WHEN FREE The screen displays AR NEED TO TALK WHEN FREE 2 Press MESSAGE ENTER 3 Press SEND twice The screen returns to idle mode indicating the message was received Version 2 1 Sending Messages 3 3 3 Messages KEYBOARD USER MANUAL a ESSE E Address and or Phrase Modification There may be times when you want to initiate a message using a programmed phrase as we did above but a little differently and send it to an address other than the customized initial address and or modify the programmed phrase EXAMPLE The phrase is to be sent to DD and display SEE ME WHEN SGU CAN The phrase can be m
3. A programmable security function for an Amtel consisting of 4 alphanumeric characters Setup Password Protects addresses and some setup programming functions from being changed by unauthorized users Used by the System Administrator Individual Password Protects messages at an individual unit from being accessed either locally or remotely Used by the individual user at his her unit The programmed text displayed when a phrase button is pressed Programmable button or key which displays a pre programmed phrase A card on which the phrase labels are printed It is located under the front cover plate and is accessible through a slot to the left of the card Available on wallmount units only Provides power to the unit Port to connect an optional printer or CDD The function that enables a user to view a stored alert message or reminder A reminder is a message programmed to be sent at a later time and or date to a single unit including the sending unit a group or globally Allows another keyboard user to recall messages or program from a remote keyboard unit This automatic function is designed to exercise every segment of the screen ensuring consistent brightness across the display Ata pre programmed time usually after office hours the display flashes alternating across the entire screen This is Amtel s screen saver feature Transmits a communication as an alert message or remi
4. 1 8 Unit Overview Version 2 1 KEYBOARD USER MANUAL Keyboard Phrase Key Template A phrase key template is located above the keys on a keyboard unit showing the pro grammed phrase and corresponding key c 2 t 5 3 o i m MESSAGE BACK WAIT CALL BACK HANDLE WHAT THERE SERVICE Pa Doe Veo Dio Pm Peor Dore Paro W n ME MEETING Pres p NO p TAKE Pu p COME p HOLD Woo p You e nor stoner Ci IN BUSY THEM IN TO TALK IN FILE NOW CALL TO TOWN OFFICE aJ 22 La La 55 Lo 2 59 Lo Lo J Y wl is i8 1 a y lol ey Panel Phrase Button Template This template illustrates the alphanumeric assignment used for programming for each phrase button on the phrase pad of a panel unit 6 I 8 H F Y J z HAVE THEM I LL GET GIVE CALL I NEED BE RIGHT COME OUT OF CALL BACK BACK CALL TO ME TO TALK THERE IN OFFICE THANK WHICH YOU REF TO NO PAGING SEND IN YOU LINE HANDLE WHAT INTEREST THEM IN MEETING Q 0 9 3 T A u X 5 7 4 2 1 TAKE FLL CALL HOLD I EM aT Eii BKSP RECALL RECALL SEND AS MESSAGE ALERT MESSAGE OICE 1 CHOICE 2 TIMER CH SEND AS pd EROS peal PRINT Wallmount Phrase Button Template This template illustrates the numeric assignment used for programming for each phrase button on the phrase pad of a wallmount unit 1 2 3 4 5 PLL CALL WHICH COME SEND PLL BE BACK LINE IN CALL TO THERE 1 YOU NEED TO IN NEED gp TALK n AGING MEETING 6 7 8 9
5. Redirecting Editing Remotely Recalled Messages There may be times when a message sent to another Amtel user needs to be changed or redirected to another user Instead of deleting the message and entering a new one you can remotely recall the message edit and send it back to the original recipient or to another Amtel user The unit you wish to access must be set to remote recall 1 Ata keyboard press and hold SHIFT and press the MESSAGE RECALL key The screen displays RECALL MESSAGES FOR P 2 Enter the address of the unit you wish to access and press SEND The screen displays ENTER PASSWORD PPP 3 a Ifa password is not set press SEND b If a password is set enter the password and press SEND Note If a password is incorrectly entered the screen flashes INVALID PASSWORD and re turns screen to idle mode 4 The screen displays MESSAGE 1 FROM BB with the address of the person who sent the first message 5 Repeatedly press the MESSAGE RECALL key to scroll through all messages until the desired message text is displayed 6 Press the MESSAGE ENTER key The screen displays MESSAGE TO PP Enter the original recipient s address and or another address and press SEND 7 The screen displays the last line of the message with the cursor flashing at the end Edit the message as needed Refer to Editing section 8 After the message has been modified press SEND Th
6. ELAPSED TIMER The elapsed timer counts up like a stopwatch ELECTRONIC The memory of the unit that stores alerts messages and STORAGE BIN reminders EMERGENCY A communication sent globally alerting all units of an ALERT emergency EVENT TIMER The event timer counts down to A mode of communication that provides instantaneous alert and FASTWIRE message delivery Fastwire is the recommended setting for The address identifies an Amtel unit Each Amtel unit must be assigned a unique 2 character alphanumeric address to A list containing two to twenty addresses of other units on the Amtel units in the 600 and 700 series 1 10 Terms and Definitions Version 2 1 KEYBOARD USER MANUAL FIFO GLOBAL ADDRESS GROUP ADDRESS DISTRIBUTION LIST HARDWIRE IDLE MODE INITIAL ADDRESS 1 O PORT KEYBOARD UNIT LIFO MESSAGE MULTIPLE ADDRESSING NEXT PERSON PANEL UNIT First In First Out A message recall option that defines the order in which stored messages are retrieved The first oldest message will be the first recalled The address that sends an alert message or reminder to all units simultaneously An address used to identify a distribution list When used it will send an alert message or reminder to all units contained in that distribution list A mode of communication which allows 600 and 700 series units to communicate with 500 series units The uni
7. Messages Messages Defined A message is a non time critical communication stored for later recall Messages can be up to 7 screens lines in length 224 characters Messages are Amtel s electronic While You Were Out message slip Unlike alerts messages are stored only in the receiving unit The receiving unit stores the message when a response is sent back to the initial sending unit this unit now stores the response and the message Messages are used when the communication does not require an immediate reply or action the sender is directed to take a message the sender knows the intended recipient is unavailable Messages can be sent to an individual unit groups of units or globally to all units When a message is received the receiving unit beeps three times the message displays briefly along with the sender s address and date and time stamped and stored The number on the right side of the display screen indicates the number of messages stored If the number is flashing at least one new message has been received but not viewed When a message is answered the response can only be sent to the original sending unit When a response to a message is received the receiving unit beeps three times Messages can be redirected to other units Message Storage Amtel units have the capacity to store up to 200 messages and undelivered reminders The amount able to be stored depends on the number and length
8. m FI dl Keyboard User Manual 2 1 Congratulations and thank you for choosing the Amtel Direct Line system as your means of intra office com munication and message delivery Over the years Amtel products have proven to be an in valuable and integral part in the overall efficiency of a business Using our state of the art Amtel Direct Line system ensures that communications are handled easily and efficiently Since 1978 Amtel Systems Corporation has remained the leader in visual text communication intercom systems by focusing on customer needs and being responsive to the ever changing communications technology We maintain the highest quality in the manufacture of our products With the benefits of the Amtel Direct Line system cou pled with our quality customer service Amtel dealers and reliable factory support you can feel confident and proud to own an Amtel Direct Line system We welcome your comments and suggestions and we look forward to serving you Ji i fi p AMTEL SYSTEMS CORPORATION Eaglepointe Industrial Center 55 Pottstown Pike Suite 800 Chester Springs PA 19425 800 999 8903 O Copyright 1999 Amtel Systems Corporation No portion of this manual may be reproduced or copied without the express consent of Amtel Systems Corporation KEYBOARD USER MANUAL Introduction Using This Manual The subject of this guide is communication easy quick clear communication c 2 I
9. 3 3 o i T This manual provides step by step procedures to use your Amtel Keyboard unit It 1s divided into sections each section describes using functions at individual units Section 1 Introduction Section 2 Alerts Section 3 Messages Section 4 Reminders Section 5 Timer Functions Section 6 Personal Preferences Section 7 Optional Features Section 8 Editing Section 9 Problem Solving and Error Messages Format The text for this manual is formatted in the following manner BOLD CAPITALIZED words denote buttons and keys on the units A box with text in this form represents the display screen of a unit along with the associated text TEXT SHOWN DURING PROCEDURE CAUTION NOTES will be in dash line boxes Version 2 1 Using This Manual 1 1 KEYBOARD USER MANUAL aas grga E A Word from Amtel Please READ This one page introduction is the beginning of a long term partnership A word about alerts and messages And almost forgot reminders Amtel communicates with words We make a distinction between the words that com prise alerts messages and reminders in order to describe and make use of the different applications provided by our software An alert is a communiqu designed to firmly get your attention Upon receipt the unit beeps the alert is displayed and stored in the electronic storage bin It will persist until such time that you recognize its existence with a reply
10. For this example the initial address is AA 2 2 Sending Alerts Version 2 1 2 323 KEYBOARD USER MANUAL 1 Press the ALERT ENTER key The screen displays ALERT TO AR 2 Ifnecessary enter the new address es of the unit s Refer to Sending an Alert to Multiple Addresses on following page 3 Press SEND The screen displays the receiving unit s address followed by a flashing cursor 4 Enter the alert text maximum 1 screen 29 characters of text AR MR JONES GN 1 2 Alerts 5 Press SEND The screen returns to idle mode indicating the alert was received The receiving unit beeps and the alert displays along with your address identifying the sender Phrase Keys Alerts can be easily initiated by pressing a phrase key and pressing SEND This allows the user to send a one touch alert instead of typing the alert EXAMPLE You would like AA to come in to your office For this example the initial address is AA 1 Press the appropriate phrase key such as COME IN PLEASE The screen displays AR CORE IN PLEASE 2 Press SEND The screen returns to idle mode indicating the alert was received Address and or Phrase Modification There may be times when you want to initiate an alert using a phrase key as we did above but a little differently and send it to an address other than the customized alert address and or modify the phrase EXAMPLE The phrase is COME IN PLEASE
11. The screen displays the current setting SET TIME BATE 12 88 AN 81 01 99 4 S 2 q o 5 ns x 7 E 5 3 Type the correct time and date entering AM or PM Use the SPACEBAR to move the cursor forward 4 Press SEND to accept the time Setting the Time and Date 5 3 Version 2 1 KEYBOARD USER MANUAL ARETES This page intentionally left blank 5 4 Setting the Time and Date Version 2 1 KEYBOARD USER MANUAL Personal Preferences Your unit has been programmed at the factory with default settings You may want to adjust these settings to meet individual preferences Individual Password To protect the confidentiality of the messages being stored in your unit and prevent them from being reviewed or recalled by others you may want to set your individual password The individual password is 4 characters alpha and or numeric Each unit may have its own unique individual password which must be set at each unit The factory default setting is 9999 and disables the password function Setting an Individual Password If your unit has as a password the factory default 9999 this then is most likely the first time that this unit is to be assigned an individual password 1 Press SET UP The screen displays SELECT SET UP 2 2 Press 8 the screen displays SET REMOTE ACCESS RECALL 3 Press the SPACEBAR The screen displays SET RECALL PASSWORD 9999 4 Ente
12. Ven Wo Waer Perr Prac AA a aud Pee m Pou Die We Wr Pore Prone Poe WW E AA Pent C Ca m QA Ho 9033392 oR 2 O Display Screen displays day date and time or text Phrase Template indicates pre programmed phrases associated with phrase keys Delete Timer to erase stored alerts messages and reminders and to activate the elapsed timer Message Recall to view stored messages Alert Recall to view stored alerts Reminder Recall to view stored reminders Backspace to scroll backwards through text for editing purposes and to display customer service Print to selectively print messages Send to transmit communications Phrase Keys programmable keys used for one touch response to alerts messages and setting a status D Clear to return unit to idle mode date and time B Set Up for programming functions co located with the comma period key B Next Person for multiple addressing co located with the key Reminder Enter to program reminders Alert Enter to initiate custom alerts B Message Enter to initiate custom messages Unit Overview Version 2 1 A Panel amp Wallmount Version 2 1 Model 702 Panel DIRECT LINE TAKE PLL CALL HOLD MESSAGE BACK WAIT No YES OK BKSP 7 SEND AS MESSAGE SEND TIMER CHOI
13. and messages If while your timer is activated an alert message or re minder should come to your unit the text will displace the time on your screen Fol lowing the text display the timer will again occupy the screen Of course there will be no time interruption 1 Press the DELETE TIMER key to activate the timer The screen displays LAPSED TIMER STARTED and then the day of the week the timer in parentheses with the seconds increasing the current time and the message counter on the right GN 08 04 35 2 38 PM 5 4 Ss i 90 ES Fu 5 The timer above was started on Monday it has timed 4 minutes 35 seconds as of 2 38 PM and 5 messages are stored 2 Press the DELETE TIMER key to stop the timer The screen displays ELAPSED TIME with the time in hours minutes and seconds The screen continues to display the elapsed time until CLEAR is pressed Again if an alert message or reminder is received it will be displayed and stored and the timer will return to the screen 3 Press CLEAR The screen returns to return to idle mode The event timer counts down from a pre set time to When the timer reaches the unit beeps five times There may be events or procedures that occur in your office that need to be timed The timer default set at Amtel for your unit is 10 30 OO minutes and 30 seconds Per haps your System Administrator will choose to change this default time The maxi mum capacity of this timer
14. hard copy of an alert message or reminder press the PRINT key while the information is displayed Use this to capture an item that you want to de lete from memory CDD Amtel Direct Line units have the capability of being fully utilized in a noise intensive environment or environments in which silence is appropriate When an alert or mes sage is received at a unit which has a CDD connected the CDD will cause an electric device such as a lamp to flash alternately between on and off 7 4 Option Printer Version 2 1 KEYBOARD USER MANUAL Editing Text Editing The Amtel Direct Line 700 series provides full editing capabilities for messages alerts and reminders These text editing features are operated as follows Home Position Press and hold SHIFT and press H to move to beginning of text End Position Press and hold SHIFT and press E to move cursor to last character position plus one Left Position Press and hold SHIFT and press BACKSPACE to move cursor one character position to the left If cursor is at first character position the entry is ignored This allows non destructive cursor movement Right Position Press and hold SHIFT and repeatedly press SPACEBAR to move cursor to the right If a cursor is at last character or next to last character position the entry is ignored This allows non destructive cursor movement Backspace Press BACKSPACE to move cursor cursor charac
15. indicating the reminder is set Global Address A global reminder is sent to all units on the network simultaneously All units beep two times upon the receipt of a global reminder message For this example the initial address is AA 1 Press the REMINDER ENTER key The screen displays REMINDER TO RR 2 Press SHIFT and to enter the global address REMINDER TO Version 2 1 Setting a Reminder for Multiple Addresses 4 3 Ed oO v 5 ee q KEYBOARD USER MANUAL A 2 TSE 3 Press SEND The screen displays TO BE SENT AT 04 16 PM 85 12 98 4 Type over the time followed by the date you want the reminder to be sent indicate AM or PM Use the SPACEBAR to advance the flashing cursor 5 Press SEND The screen displays a flashing cursor 6 Enter the reminder text 7 Press SEND The screen returns to idle mode indicating the reminder is set Recalling a Stored Reminder A stored reminder can only be recalled at the sending unit You may want to recall a reminder to change date and or time of delivery edit the information in the reminder before it is sent view or delete a reminder before it is sent If you want to recall a reminder for review and there are none in storage the phrase NO REMINDERS SET will flash on your display and the unit returns to idle mode Editing a Stored Reminder A reminder can be recalled and modified by the sender before the re
16. is 99 minutes and 59 seconds 99 59 Version 2 1 Elapsed Timer 5 1 KEYBOARD USER MANUAL ARSTEE The System Administrator can program your unit with the most frequently used time for your unit or the user is able to change the default on a time to time basis In our example the pre set default time is 30 seconds 1 Press and hold SHIFT and press DELETE TIMER key The screen displays SET EVENT TIME 20 38 2 Press SEND The timer is activated and begins counting down At seconds the unit beeps five times The screen returns to idle mode Modifying the Event Time There may be times when you want to time an event or a procedure but the default time is not appropriate You can set the time values on a time to time basis Note This procedure modifies the time value for this time only 1 Press and hold SHIFT and press DELETE TIMER 2 Enter the modified time in minutes and seconds 3 Press SEND The timer is activated and begins counting down At seconds the unit beeps five times The screen returns to idle mode Time Keeping All Amtel units while in the idle mode will display the date as month day and year Time is displayed in hours and minutes This display common to all units on the network is generated by our software in one of three different ways Central The central timekeeper sends time updates every minute to units set to auto Only one keyboard unit on the network may be designated
17. of already stored messages and undelivered reminders On this screen 10 messages are being stored WED DEL 1 1999 12 21 Pr 12 Note The counter to the right side of the display is limited to two digits Even if 200 messages are stored in the units electronic storage bin the counter will only display up to 99 Note Only received messages are stored Version 2 1 Messages Defined 3 1 3 Messages KEYBOARD USER MANUAL ARTE E Messages can only be deleted one at a time to prevent the wrong message from being deleted Pressing CLEAR at any point while viewing or recalling a message will send it to the unit s electronic storage bin and save the message for later review or action The keyboard unit is very versatile in its ability to send receive edit and redirect a message Messages can be initiated in several ways from a keyboard unit Custom Message type the message Phrase Key if necessary modify the address and or the phrase Recall a Message to Resend if necessary modify the address and or the message Note To initiate a message from your unit the unit must be in idle mode Phrase keys are the top two rows of keys on the keyboard 1 through and Q through P can be edited after a phrase key is pressed Refer to Editing section e are able to be customized with frequently used text See System Administrator s Manual for programming can be assigned an initial address for
18. or it will time out and be stored An alert is used to announce a telephone call a visitor etc A message in contrast to an alert is stored for later review and action Upon receipt the message is briefly displayed on the screen date and time stamped and stored in the electronic recall storage bin Think of it as an electronic while you were out mes sage slip A reminder is a communiqu that you can prepare during a period of calm and then have appear at another time to prompt your attention as well as that of others to is sues that might otherwise have been forgotten You may use reminders for meetings scheduled routine maintenance appointments etc Your Amtel provides you with audible signals to gain your attention when the forego ing appear You can control the intensity and frequency of the sounds to meet your re quirements Our quick guides and manuals provide you with all the requisite information needed to make your Amtel partnership productive and pleasurable INFORMATION IS BETTER AS TEXT 1 2 A Word from Amtel Version 2 1 ARS3 SS KEYBOARD USER MANUAL This Powerful Amtel Communication System The Amtel Direct Line system is a powerful tool for controlling and routing incoming calls handling visitors and keeping everyone in your office fully informed on a need to know basis In order to accomplish essential tasks interruptions must be kept to a minimum It is important to have the ability to screen cal
19. unit 1 Press SET UP The screen displays SELECT SET UP P 2 Press BACKSPACE The screen displays SELECT DISPLAY BRIGHTNESS LEVEL 3 3 Press BACKSPACE to the desired brightness level 4 Press SEND to save the setting The screen returns to idle mode Version 2 1 Beeper Volume 6 5 KEYBOARD USER MANUAL This page intentionally left blank Display Brightness Version 2 1 A 22 TITS KEYBOARD USER MANUAL Optional Features There are four optional functions available for the Amtel user Your unit may be pro grammed to accommodate Emergency Alerts aStatus aPrinter aCDD Emergency Alerts An emergency alert is a communication sent system wide to all units in the network in the same zone alerting all units of an emergency Although all units on the net work receive an emergency alert not all units may be programmed to send the alert Units programmed with the emergency alert send function should have the key la beled accordingly When an emergency alert is sent it overrides all other network functions e it turns the network to maximum beep volume and display brightness every unit on the network will continuously beep in a distinctive two tone alarm until the emergency alert is canceled the sending unit is silent but will display a flashing notification ensuring the emergency alert is being sent This phrase is customized by the System Administrator and can be diffe
20. which the message was originally sent REMINDER TO AA 3 Enter the address of your unit and or other unit s to redirect the message as a reminder Press SEND The screen displays the current time and date 4 Enter the time and date the reminder is to be sent Be sure to indicate AM or PM and press SEND The screen displays the end of the message and a flashing cursor 5 To modify the existing message hold SHIFT and press BACKSPACE or press the SPACEBAR to move the cursor and enter the new text Refer to Editing section 6 Press SEND to store the message as a reminder The screen returns to idle mode indicating the reminder was set Version 2 1 Recalling a Stored Message 3 9 3 Messages KEYBOARD USER MANUAL ARETES This page intentionally left blank 3 10 Recalling a Stored Message Version 2 1 KEYBOARD USER MANUAL Reminders Reminders Defined A reminder is a message programmed to be sent at a later time and or date A reminder can be sent to yourself a single unit including the sending unit a group or globally Only the keyboard unit has the ability to set reminders for itself or for other units All units receive reminders but only the keyboard has the ability to send reminders Seta first reminder some days ahead of an important event and set another reminder perhaps just hours before the event takes place For routine equipment maintenance chores scheduling appointments meeting
21. 0 Version 2 1 Templates 1 9 KEYBOARD USER MANUAL aas grga E Terms and Definitions ADDRESS communicate with other units Addresses are normally assigned and maintained by the System Administrator An alert is a short bit of information that is sent when you want an immediate response An alert is limited to one screen 29 spaces of text When an alert is received the unit will emit a ALERT i single beep and display the alert text You can send an alert to announce a phone call or visitor or to converse with another unit think of it as Amtel s chat feature An optional device that will flash an external device such as a CDD lamp when an alert or message is received It is used as a visual signal in addition to an audible beep The designated keyboard unit that maintains time and allows the CENTRAL user to modify the date and time for the entire network by TIMEKEEPER sending electronic time updates to all other units set to auto There must be only one central timekeeper per network or zone CHOICE The buttons on a panel unit or wallmount unit used to modify the BUTTONS text fragments of a phrase before sending a response or initiating an alert or message COMMAND A two or four digit number used to activate some programming CODE steps by the System Administrator DISTRIBUTION LIST GROUP same network It is used to define a specific group and assigned ADDRESS a unique group address
22. Bhawan eons qa 7 4 print on demand 7 4 printer port nee eb t td 1 12 problem solving lisse sess 9 1 R redirecting stored alert s nit aaa ed 2 11 stored message 0 000 3 8 reminder definition sent Rees 4 1 recalling a stored reminder 4 4 editing a stored reminder 4 4 view or delete cs eee iaa 4 5 SON ica odere as Rea 4 1 setting for multiple addresses 4 2 remote access definition s sto da dete 1 12 Setting a sia pa eee 6 2 remote recall of messages 6 3 S status definition s Deed 1 12 Setting tala I eS 7 3 tempotaty s eget ste ded der d tein 7 3 system administrator definition oooo o o oo 1 12 T time and date 26s cs 5 3 timekeeper definition xia ub eas ae 1 13 timer functions anaana aaan 5 1 elapsed timer ooooococcoooo 5 1 event timen a cese i Ee ace 5 1 troubleshooting oooo o o 9 1 Index 2 U unit overview ies diuidi ies 1 5 keyboard 2 lesen 1 6 panel amp wallmount 1 7 wiring connections 1 8 Ww wiring connections 1 8 Version 2 1 FCC NOTICE AMTEL DIRECT LINE MODELS DL701 DL702 8 DL706 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC regulations These limits are designed to provide reasonable protection against ha
23. CE 1 CHOICE 2 PRINT 6 Amtel Systems Corporation Direct Line PLL CALL WHICH BACK LINE COME SEND fl ILLBE TAKE CALLTO THERE MESSAGE meen wmote x Pene vetme oA Vo BKSP PRINT HOLD YES CHOICE O Display Screen displays day date and time or text O Phrase Buttons to activate pre programmed phrases to respond to or initiate communications Delete Button to erase stored alerts and messages O Clear Button returns unit to idle mode KEYBOARD USER MANUAL 1 Introduction Q Recall Message Recall Alert to view stored messages and alerts Choice 1 Choice 2 Buttons to change text in pre programmed phrases Backspace to activate the elapsed timer and to scroll backwards through messages during message recall Q Print to activate the event timer and for printing selected messages O Send to transmit phrases as alerts Q9 Send as Message to transmit phrases as messages Unit Overview KEYBOARD USER MANUAL Wiring Connections to Units Model 701 Keyboard amp Model 702 Panel Rear View BOU AAA PE EEE PEEP c 2 z 3 Hi e 0 e B Model 706 Wallmount Unit Bottom View O Speaker Jack attach point for auxiliary speaker I O Port input output port Q Printer Port attach point for optional printer or CDD O Power Inlet
24. F AGENT S CUSTOMERS IN NO EVENT SHALL THE COMPANY BE LIABLE FOR INCIDENTAL DAMAGES CONSEQUENTIAL DAMAGES OR LOST PROFITS
25. MESSAGE ENTER key The screen displays the initial address MESSAGE TO AR 2 Enter the first address BB and press the NEXT PERSON key Continue typing the addresses of additional units separating each by pressing the NEXT PERSON key Example BB CC DD The screen displays MESSAGE TO BB CC DUZ P UJ Press SEND Enter the message text B 5 Press SEND The screen returns to idle mode indicating the message was PA received A f Group Address eo A group address is used to identify a distribution list Using a group address will send a message to all units contained in the distribution list which 1s identified with that group address A distribution list contains two to twenty addresses of other units on the same net work A group address starts with followed by the list number through 9 Example HD 1 2 3 4 5 6 7 8 9 Note To initiate a message using a group address the group address must be pre determined and programmed for your unit EXAMPLE All units in the sales department could be assigned the group address administrative personnel 1 accounting department 2 etc The following example will contact the accounting department 2 For this example the initial address is AA 1 Press the MESSAGE ENTER key The screen displays MESSAGE TO AR the Initial address 2 Press SHIFT and then release the keys and enter the list number For our example th
26. NUAL ARTE 2 To modify the response press the SPACEBAR A flashing cursor is displayed Modify the phrase by typing text or by pressing BACKSPACE to eliminate existing text and type new text Refer to Editing section 3 Enter the additional text and the screen displays PLL CALL BACK IN ONE HU 4 Press SEND The screen returns to idle mode indicating the response was received Recalling a Stored Alert Amtel units store a combination of the most recent 50 alerts sent or received As the 51 and additional alerts are sent or received the oldest alert is automatically deleted There are two types of alerts stored in the electronic storage bin Initiated Alerts alerts you sent You are only able to resend alerts initiated at your unit When recalled alerts you initiated display the address of the receiving unit followed by the alert text Received Alerts alerts you receive You are only able to respond to alerts received at your unit The response is sent to the original sending unit When recalled alerts you have received will display the alert text followed by the address of the sending unit and the response Recall an alert to view and or delete to respond to a stored alert a with the same response b with a new response using a phrase key and or modifying phrase e to resend redirect a stored alert to resend as a message To recall an alert repeatedly press ALERT RECALL to scroll through
27. TE Receiving unit remote Reset remote access function to ACCESS access function is set to recall Refer to Remote Access DISABLED program or none section REMOTE Receiving unit remote Reset remote access function to PROGRAMMING access function is set to program Refer to Remote Access DISABLED recall or none section 9 4 Error Messages Version 2 1 KEYBOARD USER MANUAL Error Message Displayed Flashing REPLY REJECTED UNIT ERROR SEE USER GUIDE Cause The 700 series has a larger storage capacity for alerts than older units The 700 series stores 50 alerts older units store 6 When a 700 series tries to recall an alert that may have already been deleted from the older unit s memory the alert is gone and cannot be recalled and this Reply Rejected message will appear If two units ona network have the same address as the sending unit the reply may be rejected Note Each unit ona network must have a unique address The unit s memory data file has been corrupted Remedy Resend the alert Check unit addresses Call customer service to arrange for the unit to be sent in for repairs Note For further assistance or to arrange for the unit to be returned for repairs please contact your local authorized Amtel dealer or Amtel Systems Corporation Version 2 1 Error Messages 9 5 CE 2 A YN 9 KEYBOARD USER MANUAL This
28. The phrase can be modified by typing the additional information OFFICE 3 The new phrase will read COME IN PLEASE OFFICE 3 For this example the initial address is AA l Press the appropriate phrase key The screen displays AR CORE IN PLEASE Version 2 1 Sending Alerts 2 3 KEYBOARD USER MANUAL ARETES 2 Press the ALERT ENTER key The screen displays ALERT TO AR 3 a To modify the address enter the new address es of the unit s Refer to Sending an Alert to Multiple Addresses below Press SEND The screen displays the receiving unit s address and the text of the alert with a flashing cursor b To modify the phrase type the new text Refer to the Editing section COME IN PLEASE OFFICE 3 4 Press SEND The screen returns to idle mode indicating the alert was received Sending an Alert to Multiple Addresses In this section the next three examples deal with the delivery of an alert to more than one unit using the NEXT PERSON key e a group address through 9 e the global address NEXT PERSON Key There may be times you would like to send the same alert to more than one address but not all addresses on the network The NEXT PERSON key allows this flexibility maximum of 20 addresses EXAMPLE You would like to send an alert to the addresses AA BB CC and DD For this example the initial address is AA 1 Press the ALERT ENTER key The screen displays the
29. You can only resend alerts that were initiated at your unit When recalled alerts initiated at your unit display the address the alert was sent to followed by the alert text EXAMPLE You have sent an alert giving notice that there is a phone call The response to the alert you sent is that you should take a message How do you do this most efficiently Simply recall the alert modify the text and send as a message You can now add additional informa tion such as a phone number purpose of call etc The alert AR BILL RBE CORP GN 1 could be sent as a message to read AA BILL ABE CORP 123 5555 NEEDS QUOTE BY FRIDAY 1 Press ALERT RECALL repeatedly until the desired alert is displayed AR BILL ABE CORP ON 2 Press the MESSAGE ENTER key The screen displays MESSAGE TO __ displaying the address of the unit to which the alert was originally sent a To modify the address enter the new address 3 Press SEND The screen displays the text of the alert followed by a flashing cursor a To modify the phrase to add or delete information press BACKSPACE in order to erase the existing text In this way you are able for instance to change an alert to read more like a message Refer to Editing section New message BILL ABC CORP 123 5555 NEEDS QUOTE BY FRIDAY 4 Press SEND The screen returns to idle mode indicating the alert was delivered as a message 2 12 Recalling a Stored Alert Version 2 1 KEYBOARD USER MANUAL
30. ach line of the message up to 7 lines 4 At the end of the message the screen displays END OF MESSAGE 1 DELETE To view a Press CLEAR to keep the message and return to idle mode or b To continue repeatedly press MESSAGE RECALL to view additional stored messages To delete a Press DELETE twice If additional messages are stored the next message will be displayed Note Pressing CLEAR at any point during recall returns the unit to idle mode Responding to a Stored Message You have received a message at your unit and would like to respond You must recall the message in order to respond Messages received at your unit are able to be recalled and responded to Note A response to a received message can only be sent to the original sending unit Note Pressing BACKSPACE lt during recall allows the user to view the previous screen MESSAGE RECALL continues the scrolling Respond to a stored message with a custom response with a phrase key and modify the text Recalling a Stored Message 3 7 Version 2 1 KEYBOARD USER MANUAL a ESSE E When responding to a message the receiving unit will store the response as a mes sage Since the receiving unit will view this response as a regular message the origi nal sender can in turn respond to your answer Note The message must be displayed in order to respond to it Responding with a Custom Response When responding to a message you are able t
31. al sending unit When a response to an alert is received the unit emits a distinct warble tone The keyboard unit stores the most recent 50 alerts received or sent As the 51 alert and additional alerts are received or sent the oldest stored alert is automatically de leted Pressing the CLEAR key at any point during receiving or recalling an alert will send the alert to the unit s electronic storage bin where it is saved for later recall or action Note If there are multiple unanswered alerts being displayed the CLEAR key may need to be repeatedly pressed to return to idle mode Alerts can be initiated in several ways from a keyboard unit Custom Alert type the alert text Programmed Phrase Key if necessary modify the address and or phrase Recalled Alert recall an alert to resend if initially sent from your unit or modify the response phrase of an alert you received The keyboard unit is very versatile in its ability to send edit and redirect an alert Note To initiate an alert from your unit it must be in the idle mode Version 2 1 Alerts Defined 2 1 2 Alerts KEYBOARD USER MANUAL ARETES Phrase keys are the top two rows of keys on the keyboard 1 through and Q through P can be edited after a phrase key is pressed Refer to Editing section e are able to be customized with frequently used text See System Administrator s Manual for programming can be assigned an initial address for al
32. all keys or a unique initial address for individual keys The initial address is the first address displayed when ALERT ENTER MESSAGE ENTER REMINDER ENTER or a phrase key is pressed can be used to initiate or respond to alerts and messages or to initiate a status limits the user to the text of the phrase unless the phrase is edited A phrase key template is located above the keys on a keyboard unit showing the pro grammed phrase and corresponding key MESSAGE IN WAIT CALL BACK HANDLE WHAT THERE SERVICE P V Pu Fue pw Prem Prone Wu Pu y IN Pro P NO P TAKE Pr ou p COME Pus Woo p YOU Poen BE RIGHT Presromcr BUSY THEM IN TO TALK IN FILE NOW CALL TO TOWN OFFICE MEETING O e o Ea ls C8 Cr L8 e Col E Y w E e MY 1 9 Ce 3 2 Message Storage Version 2 1 KEYBOARD USER MANUAL Sending Messages This section will describe how to send a message typing a custom message using a phrase key using a phrase key and modifying the phrase Custom Message Use a custom message to type the text of the message instead of using a programmed phrase key A message contains a maximum of 7 screens lines of text 224 charac ters For this example the initial address is AA Press the MESSAGE ENTER key The screen displays MESSAGE TO RR 2 To modify the address type the new address es Refer to multiple addressing on following page 3 Press SEND The screen displays a flashing cursor
33. all of the stored alerts View or Delete To view After recalling and viewing an alert it can be stored at any point by pressing CLEAR To delete After recalling an alert it can be deleted by pressing the DELETE key twice Once an alert is deleted it cannot be recalled Alerts that have been sent to or received by your unit are stored in your unit along with the response 1 Press ALERT RECALL repeatedly until the desired alert is displayed 2 To view a Press CLEAR to keep the alert and return to idle mode or b To continue repeatedly press ALERT RECALL to view additional stored alerts To delete 2 8 Recalling a Stored Alert Version 2 1 A 223 TITS KEYBOARD USER MANUAL a Press DELETE twice If additional alerts are stored the next alert will be displayed Note Pressing CLEAR at any point during recall returns the unit to idle mode Responding to a Stored Alert You have received an alert at your unit You have sent an answer to this alert or you wish to respond for the first time Now you wish to recall the alert and make a change to your response or you want to respond for the first time 2 Alerts Alerts received at your unit are able to be recalled and responded to Note A response to a received alert can only be sent to the original sending unit Respond to a stored alert with a custom response using a phrase key using a phrase key and modify the phrase Note An alert will go to st
34. as the central timekeeper If there is more than one central timekeeper the time will flash erratically on the screen If one unit is programmed as the central timekeeper all other units should be programmed to auto Auto All keyboard units on the network set to auto receive time updates from the central timekeeper Panel and wallmount units keep time only on auto Local A keyboard unit set to local can keep track of its own time independent of the network The System Administrator sets time keeping mode for the network A keyboard unit can keep time in one of three ways Panel and wallmount units keep time only on auto 5 2 Time Keeping Version 2 1 2 33 KEYBOARD USER MANUAL Setting the Time and Date The time can only be set on keyboard units that have the time keeping mode set to cen tral or local You are unable to set the time for a unit set to auto If you attempt to do so the screen displays AUTO TIME KEEPING MODE and you are unable to enter any information See the System Administrator for addi tional information A unit set to local keeps track of the time for that unit only A unit set to central keeps track of the time for all units on the network A unit set to auto receives time updates from the central timekeeper Central and Local Time Keeping To set the time and date follow these steps 1 Press SET UP The screen displays SELECT SET UP P 2 Press the key
35. ated your status will flash on your unit s display When an alert is received your unit will automatically respond with the status phrase For ex ample IN A MEETING UNTIL 1 PF If an alert is sent to your unit while in the status mode it will not be displayed Instead it will be automatically directed to your unit s electronic storage bin for later recall and review Messages sent to your unit while in the status mode will be briefly displayed in a scrolling fashion and will automatically be stored in your unit s electronic storage bin Note The keyboard and panel unit have factory default status phrase keys and but tons Some wallmount models may not have a default status phrase however one can be programmed by the System Administrator Setting Your Status The status set for this example is IN A MEETING 1 Press the appropriate status key The screen displays n A MEETING 2 Press SEND The phrase will continuously flash on screen until the status is cleared 3 Press CLEAR to discontinue the status mode The screen returns to idle mode indicating the status is canceled Setting a Temporary Status at a Keyboard Unit The status set for this example is I A MEETING and you would like to add the additional information UNTIL 2 88 1 Press the appropriate status key The screen displays n A MEETING 2 Press the SPACEBAR A flashing cursor is displayed Edit the text of the status For this e
36. called at the sending unit Press the REMINDER RECALL key The screen displays REMINDER 1 FOR with the address of the receiving unit s displayed 2 Continue pressing the REMINDER RECALL key until the desired reminder text is displayed 3 After viewing the reminder text press REMINDER RECALL and the screen displays END OF REMINDER 1 DELETE P To view a Press CLEAR to keep the reminder and return to idle mode or b To continue repeatedly press REMINDER RECALL to view additional stored reminders To delete a Press DELETE twice If additional reminders are stored the next reminder will be displayed Note Pressing CLEAR at any point during recall returns the unit to idle mode Recalling a Stored Reminder 4 5 Version 2 1 Ed 7 mo E e q KEYBOARD USER MANUAL This page intentionally left blank Recalling a Stored Reminder Version 2 1 RATE KEYBOARD USER MANUAL Timer Functions Two timers are available on a keyboard unit Elapsed Timer This timer counts from zero up Event Timer This timer counts from a pre set time down to Elapsed Timer There may be times when you need to time a phone call or consultation how long a certain task takes to complete or how long you have been away from your desk Acti vate the elapsed timer for this purpose While the timer is activated your Amtel functions normally The unit can receive and send alerts
37. called from a remote keyboard unit Note Set an individual password to protect messages when remote recall is set EXAMPLE Ifyou are away from your desk or on the road and call in for your messages the person recalling your messages does not need to go to your unit Your messages can be recalled remotely from another key board unit if the remote access setting on your unit is set to Recall OR You may want a unit on another floor to be able to review messages specifically addressed to you and at the same time you may wish to review messages addressed to a unit on the 9 floor In order to make this possible all of the units involved must be set to Recall While reviewing messages remotely a pressing CLEAR at any point will save the message b pressing DELETE twice will delete the message 6 2 Remote Access Version 2 1 RATE KEYBOARD USER MANUAL Note Once a message is deleted it cannot be recalled Error messages that may be displayed while using remote recall Remote Recall Disabled the unit s recall function is not set to recall Invalid Password the wrong password was entered No Messages Received there are no messages being stored Setting Remote Access for a Unit 1 Press SET UP The screen displays SELECT SET UP 2 2 Press the 8 key The screen displays SET REMOTE ACCESS with the current setting flashing At this point you are at the unit which will have r
38. d you would like to send it to another unit Note If the message has a response both the message and response can be redi rected EXAMPLE You receive a message which should have been sent to the address BB The message can be redirected without retyping the message 3 8 Recalling a Stored Message Version 2 1 IE mmo KEYBOARD USER MANUAL Press MESSAGE RECALL until the desired message text is displayed The screen displays MESSAGE 1 FROM RR 2 a To resend press MESSAGE ENTER The screen displays MESSAGE TO PP Enter the new address es 3 Press SEND At the end of the message the screen displays a flashing cursor To modify the existing message hold SHIFT and press BACKSPACE to move the cursor Refer to Editing section 4 Press SEND The screen returns to idle mode indicating the message or reminder was received Sending a Message to Program as a Reminder A message can be resent and programmed as a reminder A message can be redirected to your unit or another unit as a reminder Youcan only resend received messages EXAMPLE A meeting is being held in two weeks You have received a message to take certain files You can program the message as a reminder on the day of the meeting so you remember to take the files 1 Press MESSAGE RECALL repeatedly until the desired message text is displayed 2 Press the REMINDER ENTER key The screen displays REMINDER TU and the address of the unit to
39. ddress EXAMPLE AA is notified BILL RBE CO GN 3 You do not know where AA is the alert can now be sent throughout the network paging AA The appropriate alert must be displayed on the screen 1 Press ALERT RECALL The alert toggles with the original alert response if there was no response 7 will appear on the response screen Repeatedly press ALERT RECALL until the desired alert text is displayed AR BILL RBE CO ON 3 2 a To resend press SEND to resend the same alert b To redirect press the ALERT ENTER key The screen displays ALERT TO PP displaying the address of the unit the alert was originally sent to Enter the new address es or for a global page BILL ABC CO ONI Press SEND The screen displays the new address with the text of the alert 4 You can now add to the alert text or BACKSPACE to delete text and change the phrase Refer to Editing section 5 Press SEND The screen returns to idle mode indicating the alert was received UJ Version 2 1 Recalling a Stored Alert 2 11 KEYBOARD USER MANUAL a ESSE E Resending a Stored Alert as a Message There may be times when you need to recall an alert initiated at your unit and use it as the beginning of a message Or if you send someone an alert and you don t receive a timely answer you may want to resend the same information as a message An alert can be redirected and used as the beginning of a message Note
40. e AM or PM when the reminder is to be sent Use the SPACEBAR to advance the flashing cursor Press SEND The screen displays a flashing cursor Enter the text of the reminder Press SEND The reminder has been stored in your unit and it will be sent at the time designated If you accepted the current time for delivery your reminder will be sent immediately The screen returns to idle mode indicating the reminder is set Setting a Reminder for Multiple Addresses A reminder can be set for more than one unit using the NEXT PERSON key a group address through 9 the global address NEXT PERSON Key To send the same reminder to more than one address but not all addresses on the net work use the NEXT PERSON key maximum 20 addresses EXAMPLE You would like to set a reminder for the addresses BB CC and DD 1 For this example the initial address is AA Press the REMINDER ENTER key The screen displays REMINDER TO AA Enter the first address BB Press the NEXT PERSON key Continue typing addresses of additional units separating each by pressing the NEXT PERSON key Example BB CC DD e REMINDER TO BB LC DD P Press SEND The screen displays TO BE SENT AT 04 16 Pf 85 12 98 Type over the time followed by the date you want the reminder to be sent indicate AM or PM Use the SPACEBAR to advance the flashing cursor Press SEND The screen displays a flashing cursor
41. e SPACEBAR The screen is blank with a flashing cursor 2 Type the custom response Limited to balance of screen available PLEASE BRING HER FILES IN __ 3 Press SEND The screen returns to idle mode indicating the response was received Phrase Keys Typing text is not necessary if you use a phrase key to respond to an alert you have just received EXAMPLE You receive the alert MR JONES GN LINE 3 You may respond by press ing one of 20 programmed phrase keys which are available for you The response in our example is 1L CALL BACK The alert you wish to respond to must be displayed on your unit s screen 1 Press the appropriate phrase key The screen displays HLL CALL BACK c 2 Press SEND The screen returns to idle mode indicating the response was received Phrase Modification Respond with a programmed phrase and edit the text as necessary to add and or delete information Note A response to an alert can only be sent to the original sending unit EXAMPLE You receive the alert MR JONES GN LINE 3 You may respond by pressing one of 20 programmed phrase keys which are available for you The response in our example is 1L CALL BACK The text to be added is IN ONE HOUR The alert you wish to respond to must be displayed on your unit s screen 1 Press the appropriate phrase key The screen displays FLL CALL BACK Responding to an Alert Version 2 1 KEYBOARD USER MA
42. e list number is 2 ALERT TO 2 3 Press SEND The screen displays a flashing cursor 4 Enter the message 5 Press SEND The message is sent to all units defined in the group address The screen returns to idle mode indicating the message was received Version 2 1 Sending a Message to Multiple Addresses 3 5 KEYBOARD USER MANUAL a ESSE E Global Address A global message is sent to a units on the network simultaneously Upon receipt of the message all units on the network beep three times display the message briefly and store the message For this example the initial address is AA 1 Press the MESSAGE ENTER key The screen displays MESSAGE TO AA the initial address 2 Press SHIFT and to enter the global address MESSAGE TO 3 Press SEND The screen displays a flashing cursor 4 Enter the message text 5 Press SEND The screen returns to idle mode Recalling a Stored Message When received messages are dated time stamped and stored until deleted The number on the right side of the display screen indicates the number of messages stored If the number is flashing this indicates that there is at least one new message being stored which has not been viewed Unlike alerts messages are stored only in the receiving unit The receiving unit stores the message when a response is sent back to the initial sending unit this unit now stores the response and the message Reca
43. e screen will return to the beginning of the message you just modified 9 To view a Press CLEAR to keep the message and return to idle mode or b To continue repeatedly press MESSAGE RECALL to view additional stored messages 6 4 Remote Access Version 2 1 NAH KEYBOARD USER MANUAL To delete a Press DELETE twice If additional messages are stored the next message will be displayed Note Pressing CLEAR at any point during recall returns the unit to idle mode Beeper Volume The beeper volume is set to meet personal preference OPTIONS Levels OFF through 4 Factory default is Level 3 1 Press SET UP The screen displays SELECT SET UP 2 2 Press 5 key The screen displays SET BEEPER VOLUME LEVEL 3 3 Press the 5 key repeatedly to the desired setting 4 Press SEND to save the setting The screen returns to idle mode Beeper Tone The beeper tone is set to meet personal preference OPTIONS LOW MEDIUM HIGH Factory default is MEDIUM 1 Press SET UP The screen displays SELECT SET UP P 2 Press 5 key Press the SPACEBAR The screen displays SET BEEPER TONE MEDIUN 3 Press 5 repeatedly to the desired setting 4 Press SEND to save the setting The screen returns to idle mode Display Brightness OPTIONS Levels 1 through 4 Factory default is level 3 P Q EN S a O 0 j gv a0 6 You may want to adjust the display brightness depending on the location of the Amtel
44. eceived the messages that you wish to view while at another unit 3 Press the 8 key repeatedly to the desired setting 4 Press SEND to save the setting Remote Recall of Messages The unit you wish to access must be set to Recall and you must know the password if one is set of the unit from which you wish to recall messages 1 Ata keyboard press and hold SHIFT and press the MESSAGE RECALL key The screen displays RECALL MESSAGES FOR P 2 Enter the address of the unit you wish to access and press SEND Screen displays ENTER PRSSUDRD PP PP P Q EN S a o0 ne of a0 3 a If a password is not set press SEND b If a password is set enter the password and press SEND Note If a password is incorrectly entered the screen flashes INVALID PASSWORD and re turns screen to idle mode 6 4 The screen displays MESSAGE 1 FROM BB 5 Repeatedly press MESSAGE RECALL to scroll through all messages 6 Atthe end of each message the screen displays NO OF MESSAGE 1 DELETE P To view a Press CLEAR to keep the message and return to idle mode or b To continue repeatedly press MESSAGE RECALL to view additional stored messages Version 2 1 Remote Access 6 3 KEYBOARD USER MANUAL ARETES To delete a Press DELETE twice If additional messages are stored the next message will be displayed Note Pressing CLEAR at any point during recall returns the unit to idle mode
45. eived Flashing number on the right side of display Unit has stopped communicating Solution Program the initial address Refer to the System Administrator s Manual Check the address of the receiving unit Check that 2 units do not have the same address Refer to the System Administrator s Manual Check the communication mode and zone settings Check the connection of data cord to the back of unit and wall jack Check that power cord or power data cord is properly connected to the back of the unit and the four pins are straight A flashing number indicates at least one new message has been received and not reviewed The number indicates how many messages are stored Refer to the System Administrator s Manual Sometimes a unit will stop communicating after being moved from one location to another If the unit is not working at the new location 1 Check the mode of communication fastwire hardwire 2 Same zone as other units on the network 3 Are hardwire cords plugged in properly Make sure the hardwire cable is plugged securely into the I O port and in turn plugged into the proper Amtel dedicated RJ 11 jack 4 Check that power cord or power data cord is properly connected to the back of the unit and the four pins are straight 5 Try swapping this unit with another working unit If another unit still is not able to establish communication at your location you will need to
46. er is 2 ALERT TO 2 3 Press SEND The screen displays the address 2 and a flashing cursor 4 Enter the alert text maximum screen 5 Press SEND to send the alert to all units defined in the group address The screen returns to idle mode indicating the alert was received Global Address A global alert is sent to all units on the network simultaneously All units on the net work beep two times upon receipt of the alert and display the alert A global alert can also be used for paging EXAMPLE PAGING MARY or MARY BR SMITH GN 1 When Mary responds the ad dress of that unit is displayed along with the response 1 Press the ALERT ENTER key The screen displays ALERT TO AA the initial address 2 Press SHIFT and to enter the global address ALERT TG Sending an Alert to Multiple Addresses Version 2 1 2 Alerts KEYBOARD USER MANUAL ARETES 3 Press SEND The screen displays the address and a flashing cursor o 4 Enter the alert text maximum 1 screen 5 Press SEND The screen returns to idle mode Receiving Multiple Alerts When your unit receives an alert it will emit a single beep and display the alert text followed by the address of the sending unit The alert will display for a user defined programmed amount of time from 1 to 9800 seconds The last 50 alerts sent or received are stored As the 51 and subsequent alerts are sen
47. erent phrase key to change the response and edit if necessary Press the SPACEBAR The cursor on the screen identifies the point where you may edit the phrase 2 10 Recalling a Stored Alert Version 2 1 RII KEYBOARD USER MANUAL Note A long phrase can leave little room for additional language Refer to Editing section The screen will display the response chosen TAKE A MESSAGE PLEASE 3 Press SEND The screen returns to idle mode indicating the response was received 2 Alerts Resending or Redirecting a Stored Alert There are two types of alerts stored in the electronic storage bin Initiated Alerts alerts you sent You are only able to resend alerts initiated at your unit When recalled alerts you initiated display the address of the receiving unit followed by the alert text Received Alerts alerts you receive You are only able to respond to alerts received at your unit The response is sent to the original sending unit When recalled alerts you have received will display the alert text followed by the address of the sending unit and the response There may be times when you send an alert and you would like to send the same alert again without re typing the text Or you send an alert to a specific address only to learn that person is not in his her office If you know where they are enter the new ad dress or if you do not know the location page them throughout the network using the global a
48. have the vendor that did your hardwiring check the network wiring 6 If all units stop communicating check to see if any electrical or telephone work has been done in your building You may need to have the vendor that did the hardwiring check the network wiring Electrical or telephone workers can interrupt the Amtel network 7 Sometimes you can re establish communication by simply unplugging and re plugging the unit similar to rebooting a computer a Check the data jack in the back of the Amtel b Check the power cord Caution unplugging may cause loss of memory if the battery is dead or not functioning 8 If something is plugged into an Amtel jack that is not an Amtel one or all units may not communicate Problem Solving Version 2 KEYBOARD USER MANUAL Error Messages The Amtel unit is capable of distinguishing between several types of errors The unit will try to perform the function requested however if the function requested is not valid a flashing error message will be displayed The following is a list of error mes sages the types of situations that invoke them and suggestions to correct them See the System Administrator for additional information Version 2 1 Error Messages Error Message Displayed Flashing Cause Remedy e A user is attempting to Check with the System change the date time on Administrator how time is kept for AUTO a keyboard unit set to your
49. initial address ALERT 10 AR 2 Press the NEXT PERSON key Enter the first address BB Continue typing the addresses of additional units separating each address by pressing the NEXT PERSON key Example AA BB CC DD The screen displays ALERT TO RR BB LC DUZ P o2 Press SEND Enter the alert text maximum 1 screen 5 Press SEND The screen returns to idle mode indicating the alert was received B 2 4 Sending an Alert to Multiple Addresses Version 2 1 KEYBOARD USER MANUAL Group Address A group address is used to identify a distribution list Using a group address will send an alert to all units contained in the distribution list which is identified with that group address A distribution list contains two to twenty addresses of groups of other units on the same network A group address starts with followed by the list number Y through 9 Example HD 1 2 3 4 5 6 7 8 9 Note To initiate an alert using a group address the group address must be pre de fined and programmed for your unit EXAMPLE All units in the sales department could be assigned the group address administrative personnel 1 accounting department 2 etc The following example will contact the accounting department 1 Press the ALERT ENTER key The screen displays ALERT TO AR the initial address 2 Press SHIFT and then release the keys and enter the list number For our example the list numb
50. initions saa ces BE dee wats 1 10 G global alerto obse teer Pha bbs ends 2 5 Messag ut ee ie nes Hew CM 3 6 remiridet x 13 5 zoo eset ero 4 3 global address definitions soe recie exu 1 11 group address alert sensi canaria Zale ded bes 2 5 definition s 6g siste btt receta 1 11 ImeSSages Bos etch sederet Enn ate 3 5 reminder ze a asse ee rd 4 3 H hardwire definition dee heroe dels en 1 11 I individual password 6 1 definition mie fn a a 1 12 K keyboard definitions seat cut 1 11 OVeL VIG Ws su ot eee vae ee deed 1 6 M messages definition 1 11 3 1 recalling a stored message 3 6 resending redirecting a stored message 3 8 responding to a stored message 3 7 sending stored message as a reminder 3 9 view or delete 04 3 7 sending cure er te e cars 3 3 address and or phrase modification 3 4 CUSTOM so aie io Ligue ERIS IS 3 3 multiple addresses 3 4 phrase keys sss esses 3 3 SLOFTdge vo mery ee rette e s 3 1 multiple addressing definition 1 11 Index 1 KEYBOARD USER MANUAL N next person definition 202200 1 11 P panel wallmount definition o oo o oo 1 11 OVEIVIEW 3 ad lo eh de hele 1 7 password individual 6 1 definition oooo o o ooo 1 12 phrase templates keyboard panel and wallmount 1 9 PUNIRE pos sarge
51. it The user directory is a programmed address list of other Amtel units on the network Each panel unit or wallmount unit has its own user directory capable of storing up to 20 addresses An Amtel unit with a membrane touch pad and programmable buttons designed to be mounted on a wall or in a cabinet The zone acts as an extended address that enables a group of Amtel units within a building or network to be separated from other Amtel units All Amtel units in a network that need to communicate must be on the same zone Version 2 1 Terms and Definitions 1 13 c 2 9 3 3 i KEYBOARD USER MANUAL ARS gt 3S This page intentionally left blank 1 14 Terms and Definitions Version 2 1 KEYBOARD USER MANUAL Alerts Defined An alert is a short bit of information that is sent when you want an immediate re sponse An alert is limited to one screen 29 characters of text Alerts are used to announce a phone call AR SMITH GN LINE 1 announce a visitor 3 28 APPT IS HERE page someone request an item chat with someone Alerts can be sent to an individual unit groups of units or globally to all units When an alert is received the receiving unit emits a single beep and the alert is displayed for a preprogrammed amount of time Arenotice beep can remind the recipient of an unanswered alert programmable feature Aresponse to an alert can only be sent to the origin
52. it l l Incoming alerts to your unit are automatically answered with information as to your whereabouts and or time of return Protect remote recall of messages or programming of your unit by SET A setting an individual password PASSWORD Protect some of the programming of units by setting a setup password Version 2 1 This Powerful Amtel Communication System 1 3 c 2 I 3 3 o i m KEYBOARD USER MANUAL ARS gt 3S S 700 Series New Features The 700 series offers many improvements over the earlier series of the Amtel Direct Line systems These improvements include ALERT STORAGE Store 50 alerts instead of 6 allows multiple alerts to be displayed in a ALERT RENOTICE SCROLLING A scrolling fashion Using a pre programmed distribution list of Amtel users information can now be sent automatically to this select group of other Amtels on the network using a group address GROUP ADDRESSING When activated this function will send a EMERGENCY ALERT continuous pre programmed alert for help until the alert is canceled Now prevent unauthorized recall of messages or INDIVIDUAL PASSWORD x unauthorized programming Protect addresses and network communication SETUP PASSWORD settings from being changed for a panel and wallmount unit used to TEXT FRAGMENTS construct phrases and or modify a phrase before sending as an alert message or response EVENT TIMER counts down from a pre set
53. l keys or a unique initial address for individual keys The initial address is the first address displayed when ALERT ENTER MESSAGE ENTER REMINDER ENTER or a phrase key is pressed can be used to initiate or respond to alerts and messages or to initiate a status limits the user to the text of the phrase unless the phrase is edited A phrase key template is located above the keys on a keyboard unit showing the pro grammed phrase and corresponding key Keyboard Phrase Key Template SSAGE IN WAIT CALL BACK HANDLE WHAT THERE SERVICE Pa Dos Veo Vre Pyne cono Pine Pero Paro P BUSY THEM IN TO TALK IN FILE NOW CALL TO TOWN OFFICE MEETING 2J 3 3 ay GI 3 2j fd 3 5l E eJ wJ O e o d Y Sending Alerts This section will describe how to send an alert by p YES OK y E TAKE 4t p COME p HOLD Prov ron p YOU Poen Pre uos Prisromer ae z e typing a custom alert e using a phrase key using a phrase key and modifying the address and or phrase Custom Alert Use a custom alert to type the text of the alert instead of using a programmed phrase key An alert is 29 characters one screen of text EXAMPLE You wish to announce a telephone call to the person who s unit ad dress is AA It s an important account You want to alert AA without causing an interruption Type the alert and send it AA will receive the alert text can continue with the current call and at the same time respond to your alert
54. ll a message to view and or delete respond to a message resend redirect the message to another address program as a reminder If you want to recall a message for review and there are none in storage the phrase NO MESSAGES RECEIVED will flash on your display and the unit returns to idle mode There are two types of stored messages messages not responded to when recalled display the message only e messages with responses when recalled display the response RE and the original message Note Messages can be up to 7 screens long 224 characters When recalling a mes sage press BACKSPACE to review the last screen s displayed or MESSAGE RECALL to continue viewing the rest of the message 3 6 Recalling a Stored Message Version 2 1 KEYBOARD USER MANUAL View or Delete To view After recalling and viewing a message it can be stored at any point by pressing CLEAR To delete After recalling a message it can be deleted by pressing DELETE twice Once a message is deleted it cannot be recalled Note Messages can only be deleted individually to prevent the wrong message from being deleted 1 Press MESSAGE RECALL The screen displays MESSAGE 1 FROM __ showing the address of the sending unit AESSAGE FROM number sending unit 3 Messages 2 Press MESSAGE RECALL again The screen displays the day date and time the message was received 3 Repeatedly press MESSAGE RECALL to view e
55. ls and move messages around the office without interrupting or distracting others The Amtel Direct Line system provides a channel of communication with which you can send alerts messages and reminders quietly and in a timely manner to persons while they remain free to continue a meeting or telephone conversation In this way information that may even affect a current conversation can be delivered confiden tially without interruption Staff can now decide if a communication merits an inter ruption When You You Can Do This Announce a telephone call or visitor Eliminate telephone tag SEND Page someone ALERTS Keep everyone informed quickly and easily Communicate with someone who is on the telephone or behind closed doors in a meeting with minimal interruption Eliminate hand written messages SEND St for lat MESSAGES ore messages for later review Print outgoing messages to produce a To Do list or keep a phone log SEND Remind anyone of appointments meetings or returning phone calls REMINDERS Remind yourself of important dates events birthdays or anniversaries Time a phone conversation or consultation print the time as hard eiie copy to a companion printer Time procedures by counting from a user defined time to The Amtel can inform others while you are away from your desk C about where you are and when you will return when an alert is A US received at your un
56. minder is deliv ered at the designated time and date Once delivered the reminder is deleted from the sending unit and stored as a message in receiving units Press the REMINDER RECALL key The screen displays REMINDER 1 FOR displaying the address es of the receiving unit s 2 Press the REMINDER RECALL key again The screen displays TO BE SENT AT 04 16 PM 85 12 38 With the time and day date the reminder is programmed to be delivered including AM or PM 3 Repeatedly press the REMINDER RECALL key until the desired reminder text is displayed 4 Press the SPACEBAR and revise the time and date if necessary 5 Press SEND The screen will display the end of the reminder You may now use full editing capabilities of the unit to modify the reminder as desired Refer to Editing section 6 Press SEND to store the modified reminder The screen returns to idle mode 4 4 Recalling a Stored Reminder Version 2 1 A 22 TITS KEYBOARD USER MANUAL View or Delete You may want to view a set reminder to check the information or delete the reminder totally To view After recalling and viewing a reminder it can be stored at any point by pressing CLEAR To delete After recalling a reminder it can be deleted by pressing the DELETE key twice Reminders must be deleted individually to protect you from deleting the wrong re minder Note Once a reminder is deleted or sent it can no longer be re
57. nder Port for connecting auxiliary speaker devices for extra volume Wallmount only A status is a pre programmed phrase which is automatically sent in response to an alert Setting your status is a way of giving other Amtel users information when you are away from your desk Person designated to configure and maintain the Amtel network 1 12 Terms and Definitions Version 2 1 KEYBOARD USER MANUAL TEXT FRAGMENT TEXT PAGING TIME KEEPING TIMER FUNCTIONS UNIT USER DIRECTORY WALLMOUNT ZONE Portions of programmed text used by a panel unit or wallmount unit to construct phrases and or modify a phrase before sending as or responding to an alert or message Optional function which allows messages to be sent to an alphanumeric pager Keyboard units have 3 ways of keeping time Central designates the keyboard unit that keeps time and allows the user to modify the date and time for all units on the system that are set to auto There must be only one central timekeeper per network or zone Auto designates that a unit automatically receives time updates from the central timekeeper The time cannot be changed at this individual unit Panel and wallmount units only function on auto Local this unit keeps track of and changes its own time The Amtel unit measures time in two modes elapsed time or event time Refers to any Amtel Direct Line keyboard panel or wallmount un
58. network then refer to the Time TIME KEEPING in time keeping Keeping section MODE en set to auto time keeping time is kept for all units by the central timekeeper The address entered is Check address entered not the address of any 1 If the address is incorrect wait unit on the network until the check address error code Receiving unit s stops flashing address changed 2 The alert message address will Communication path Appear between the sending 3 Press the SPACEBAR to get the and receiving unit has re been interrupted The 4 Type in the correct address and displ ill flash th press SEND The communication Ei dira apa d MT was delivered if the display tme out aa the returns to the idle mode display will show the Refer to the System Administrator s COMM ERROR address entered Manual SEE USER Check the communication path of GUIDE both units 1 Same mode of communication fastwire hardwire 2 Same zone 3 Check data cord connections is the hardwire cord looks like a phone cord plugged into the I O port in the back bottom of unit and securely plugged into the Amtel dedicated RJ 11 jack 4 Check that power cord or power data cord is properly connected to the back of the unit E and the four pins are straight E E a bo 2 ro 7 9 EYBOARD USER MANUAL Error Message Displayed Flashing Cause Data entered incorrectly or INPUT FORMAT invalid improper data ERROR has been ente
59. o type all the text of the response Press the MESSAGE RECALL key repeatedly until the desired message text is dis played 1 Press the SPACEBAR The screen is blank with a flashing cursor 2 Type the response 3 Press SEND The screen returns to idle mode indicating the response was received After responding to a message the unit will return to the message queue at the begin ning of the message just responded to At this point the user can delete save or con tinue scrolling through the messages When responding to a message the receiving unit will get your response plus the original message Since the receiving unit will view this response as a regular mes sage the original sender can in turn respond to your response Responding with a Phrase Key and Modifying the Phrase EXAMPLE You received a message and would like to answer using a phrase key and modify the response 1 Press the MESSAGE RECALL key repeatedly until the desired message text is displayed 2 Press a phrase key The screen displays the response selected 3 To modify a Press the SPACEBAR The screen displays the phrase and a flashing cursor b Press BACKSPACE to delete text and the SPACEBAR to move the cursor Refer to Editing section 4 Press SEND The screen returns to idle mode indicating the response was received Resending or Redirecting a Stored Message There may be times when a message is received and stored at your unit an
60. odified to give additional information by typing the additional text REF DETAILS OF TOMORRGU S MEETING The new phrase will read DD SEE ME WHEN SOU CAN REF DETAILS GF TOMOR ROW S MEETING For this example the initial address is AA 1 Press the desired phrase key The screen displays AR SEE ME WHEN YOU CAN 2 Press the MESSAGE ENTER key The screen displays MESSAGE TO AR 3 a To modify the address type the new address Press SEND The screen displays the message with a flashing cursor at the end b To modify the phrase type the new text and the screen displays REF DETAILS GF TOMORROW S MEETING 4 Press SEND The screen returns to idle mode indicating the message was received Sending a Message to Multiple Addresses In this section the next three examples deal with the delivery of a message to more than one unit using the NEXT PERSON key agroup address through 9 the global address You will quickly see how wonderfully capable your unit is NEXT PERSON Key There may be times when you would like to send the same message to more than one address but not all addresses on the network The NEXT PERSON key allows this flexi bility maximum 20 addresses EXAMPLE You would like to send a message to the addresses BB CC and DD For this example the initial address is AA 3 4 Sending a Message to Multiple Addresses Version 2 1 EE KEYBOARD USER MANUAL 1 Press the
61. orage even though there was no reply to the alert In these examples however there was an initial reply when originally sent Responding with a Custom Response EXAMPLE Youreceived an alert and now you would like to reply with a custom response The appropriate alert must be displayed on the screen in order for you to respond to it This example recalls an alert received at your unit and the response 1 Press the ALERT RECALL key The screen displays the last alert stored in your unit The alert toggles with the original alert response if there was no response will appear on the response screen Repeatedly press ALERT RECALL until the desired alert text 1s displayed The alert M5 SMITH GN LINE 3 AR The initial response YES OB THANK 306 2 Press the SPACEBAR a flashing cursor is displayed You may begin your response at the flashing cursor at the beginning of the screen IN REFERENCE TO WHAT 3 Press SEND The screen returns to idle mode indicating the response was received Now your unit as well as the sending unit have the initial alert with the updated re sponse placed in the alert cycle of both units Version 2 1 Recalling a Stored Alert 2 9 KEYBOARD USER MANUAL ARETES Responding with a Phrase Key EXAMPLE You received an alert and would like to answer it using a phrase key 1 2 Press the ALERT RECALL key The screen displays the last alert stored in you
62. page intentionally left blank Error Messages Version 2 1 KEYBOARD USER MANUAL A address definition sss de whee ease ean 1 10 address group address distribution list definition 1 10 1 11 address initial alert definition rore is 1 11 address user directory definition es ec da E Rd 1 13 alert definition 0 2220055 2 1 recalling a stored alert resending as a message 2 12 resending or redirecting 2 11 responding to a stored alert 2 9 view or delete 2 8 receiving multiple alerts 2 6 respondirig css wee uns 2 6 CUSTOM 2 tad 2 7 phrase keys 0 05 2 7 SENGING 2 5 osi ad Sa ee then 2 2 address and or phrase modification 2 3 CUStOIm x qc uendere eem EDEN 2 2 multiple addresses 2 4 phrase keys ooo 2 3 B be per tones sie dere ae aes 6 5 beeper volume 22 2 5 6 5 c CDD iva rs ru tee IM a dcm 7 4 definition 3 5 5516 cta aid 1 10 COMM ERROR 5 28 dk uo Re end 9 3 D display brightness 6 5 distribution list definition 1 10 E editing of remotely recalled messages 6 4 editing text at a keyboard 8 1 elapsed tiMer ooo 5 1 emergency alert 7 1 7 2 definition 1 10 7 1 7 2 error Messages ie eee ees 9 3 SA eel ete 5 1 Version 2 1 F fastwire def
63. r unit The alert toggles with the original alert response if there was no response will appear on the response screen Repeatedly press ALERT RECALL until the desired alert text is displayed The alert M5 SMITH ON LINE 3 AR The initial response YES 0 THANK YOU a Press the same phrase key to send the same response b Press a different phrase key to change the response and edit if necessary The screen will display the response chosen TRAE A MESSAGE PLEASE Press SEND The screen returns to idle mode indicating the response was received Now your unit as well as the sending unit have the initial alert with the updated re sponse placed in the alert cycle of both units Responding with a Phrase Key and or Modifying the Phrase EXAMPLE You have received an alert and would like to answer it with a phrase key and modify the response The appropriate alert must be displayed on the screen in order for you to respond to it 1 2 Press ALERT RECALL The screen displays the last alert stored in your unit The alert toggles with the original alert response if there was no response will appear on the response screen Repeatedly press ALERT RECALL until the desired alert text is displayed The alert M5 SMITH GN LINE 3 AR The initial response YES O8 THANK YOU To respond a Press the same phrase key to send the same response b Press a diff
64. r the desired 4 character individual password 5 Press SEND to save the setting The screen returns to idle mode Version 2 1 Individual Password 6 1 P Q EN S a o0 ne of a0 6 KEYBOARD USER MANUAL a ESSE E Changing an Individual Password At this point your unit has a password other than the original factory default 9999 When we enter a password over the default we say that we set a password Under any other circumstance we say that we change a password 1 Press SET UP The screen displays SELECT SET UP P 2 Press 8 the screen displays SET REMOTE ACCESS RECALL 3 Press SPACEBAR The screen displays ENTER PRSSUDRD PP PP 4 Enter the current individual password 5 Press SEND Screen displays SET RECALL PASSWORD Popp 6 Enter the new individual password 7 Press SEND to save the setting The screen returns to idle mode Remote Access Remote access is a network and or personal preference setting regarding access to your unit as well as to other units Only a keyboard can remotely recall messages from other keyboard panel or wallmount units OPTIONS NONE PROGRAM RECALL Factory default is PROGRAM None Secures a unit from remote access This restricts any other unit from recalling messages or remotely programming a unit Program Allows an Amtel to be programmed from a remote keyboard unit Recall Allows your messages to be re
65. red while programming in the Special Function mode INVALID Wrong password PASSWORD entered MESSAGE Unit s memory is at STORAGE FULL capacity NO ALERTS Alert storage bin is RECEIVED empty No one is looking for you NO MESSAGES Message storage bin is empty Remedy Re enter data Refer to Programming section in the System Administrator s Manual Re enter the password See System Administrator Delete unnecessary messages to provide additional memory in the electronic storage bin No Action No Action RECEIVED NO REMINDERS At a keyboard no No Action reminders have been SET entered An attempt has been Re program the key button with an NO TEXT made to customize a appropriate phrase Refer to ASSIGNED key button but no text Customizing section in the System is entered Administrator s Manual An invalid key button Check the template for the unit NON PRO LS PL a e edes ae GRAMMABLE phrase or status eys buttons capable of accepting KEY programming Refer to Customizing section in the System Administrator s Manual RECEIVING The message storage The unit with the full message UNIT MEMORY capacity in a unit is full capacity must delete some of the FULL and not able to accept stored messages before any new another message messages can be accepted REJECTED A noia been Redirect reminder to proper address REMINDER TO e invalid address REMO
66. rent than the phrase seen at the receiving units an elapsed timer is activated at the sending unit but is not be displayed until the emergency alert is canceled e it can only be canceled at the sending unit Note Only one phrase key per unit can be programmed to send an emergency alert Note Only one emergency alert response time can to be stored per unit EXAMPLE Your keyboard unit address is AA and is one of six units on a net work the other addresses BB CC DD EE FF Your network has been programmed for units AA through EE to send an emergency alert FF cannot send an emergency alert However if an emergency alert is initiated all units on this network including FF will receive the transmission Version 2 1 Emergency Alerts 7 1 Y a amp 23 ag era 7 KEYBOARD USER MANUAL FR rc mE Initiating an Emergency Alert 1 Press the key designated as the emergency alert Immediately displayed flashing on the sending unit s screen 1s a programmed phrase showing the emergency alert is being sent All receiving units are turned up to maximum brightness and volume and display the emergency alert phrase which may be different than on the sending unit The emergency alert continues to be sent until it is canceled Canceling an Emergency Alert An emergency alert can only be canceled at the sending unit After the emergency alert is canceled all units return to normal functions 1 Press the CLEAR key All recei
67. rmful interference when operated and installed in accordance with Amtel Systems Corporation s recommendations This device must accept any interference that may cause undesired operations AMTEL LIMITED WARRANTY For End User Amtel Systems Corporation Amtel warrants the Amtel Direct Line series product you have purchased from Amtel or from an authorized Amtel dealer to be free from defects in materials or workmanship under normal use during the warranty period of one year from the date of purchase Your original purchase invoice showing the date of purchase ofthe Amtel product is the proof ofthe date of purchase The warranty extends only to you the original purchaser It is not transferable to anyone who may subsequently purchase lease or otherwise obtain the product from you In the event a warranty issue should arise you are advised to call your authorized Amtel dealer or Amtel at 800 999 8903 for instructions THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OR MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE AMTEL SHALL HAVE NO RESPONSIBILITY FOR PRODUCTS WHICH ARE ALTERED OR MODIFIED BY AGENT OR END USER IN THE EVENT OF ANY BREACH OF WARRANTY THE COMPANY S SOLE RESPONSIBILITY SHALL BE TO REPAIR OR REPLACE THE PRODUCTS AT THE COMPANY S OPTION THE RETURN OF DEFECTIVE PRODUCTS SHALL BE AT AGENT S OR REPRESENTATIVE S EXPENSE OR AT THE EXPENSE O
68. s returning phone calls birthdays anniversaries vacation dates etc Sometimes just a SMILE reminder sent to a co worker can be a welcome ray of electronic sunshine Reminders can be sent to an individual unit groups of units or globally to all units Enter your own address to set a reminder for yourself When a reminder is sent it is received as a message The receiving unit will beep three times display the message briefly time and date stamp it and store the new message in the electronic storage bin A number on the right side of the display screen indicates how many messages are being stored If the number on the right side of the display is flashing this indicates at least one new message has not been viewed The screen be low indicates 10 messages are being stored WED GEC 1 1999 12 01 PR 18 Refer to the Messages section for additional information Note A keyboard unit is the only unit able to set a reminder for other units on the net work Setting a Reminder For this example the initial address is AA 1 Press the REMINDER ENTER key The screen displays REMINDER TO RR 2 Enter the address es of the unit s to receive the reminder Refer to multiple addressing below 3 Press SEND The screen displays TO BE SENT AT 04 16 PR 85 12 58 Version 2 1 Reminders Defined 4 1 Ed 7 v E e q KEYBOARD USER MANUAL FR c mE Type over the time and date indicat
69. t or received the oldest alert is automatically deleted When multiple alerts are received simultaneously your unit can be programmed to scroll the alerts Scrolling alerts are displayed and separated by the words EU ALERT or NEXT RLERT Each alert displays for a programmed amount of time to allow the user time to respond to the appropriate alert The scrolling time of an alert is programmed by the System Administrator While scrolling and if a new alert is received the new alert is preceded by the term NEM ALERTA While scrolling the next time the same alert is displayed it is preceded with the words ANEXT ALERT The keyboard unit can be programmed to emit an alert renotice beep to remind you of an unanswered alert Responding to an Alert Upon receipt of an alert you are able to respond in one of three ways typing a custom response using a phrase key using a phrase key and modifying the phrase Note A response to an alert can only be sent to the original sending unit 2 6 Receiving Multiple Alerts Version 2 1 2 733 KEYBOARD USER MANUAL Custom Response Respond to an alert just received by typing all the text of your response EXAMPLE You receive the alert AMY HAS ARRIVED You prefer to type a custom response The response we use for this example PLEASE BRING HER FILES IN The alert you want to respond to must be displayed on your unit s screen 2 Alerts 1 Press th
70. t is waiting for use When in idle mode the screen displays the day date and time The first address displayed when a phrase button key ALERT ENTER MESSAGE ENTER or REMINDER ENTER is pressed The port used to connect a data cord to the unit An Amtel unit with a keyboard This unit can remotely program other units Last In First Out A message recall option that defines the order in which stored messages are retrieved The last most recent message will be the first recalled A non time critical communication Messages are date and time stamped and stored for later review A message can be up to 7 screens 224 characters in length To address communication to more than one unit type the address of the first unit followed by pressing the NEXT PERSON key Continue typing addresses of additional units separating each address by pressing the NEXT PERSON key On the keyboard use the NEXT PERSON key to send communication or program more than one unit at a time by pressing the NEXT PERSON key between addresses up to 20 An Amtel unit with a membrane touch pad and programmable phrase buttons Version 2 1 Terms and Definitions 1 11 c 2 9 3 3 fe i EYBOARD USER MANUAL PASSWORD PHRASE PHRASE BUTTON KEY PHRASE SLIDE CARD POWER SUPPLY PRINTER PORT RECALL REMINDER REMOTE ACCESS SCREEN EXERCISE SEND AS SPEAKER PORT STATUS SYSTEM ADMINISTRATOR
71. ters and all characters to the right one character position to the left The character to the left of original cursor position is deleted If cursor is at first character position entry is ignored This is a destructive backspace Delete Press and hold SHIFT and press Z to delete the character at the current cursor position and move all characters to the right of the cursor position one character position to the left If cursor is at next to last character position one entry is ignored Insert Pressing any key having a character graphic inserts that character at current cursor position and moves cursor cursor character and all characters to the right one character position to the right If the text is maximum length last character is deleted Otherwise text length is incremented by one Version 2 1 Text Editing 8 1 KEYBOARD USER MANUAL This page intentionally left blank Text Editing Version 2 1 ARS3S KEYBOARD USER MANUAL Problem Solving and Error Messages If an Amtel unit stops communicating with other units there are some basic prob lem solving steps you can do with your System Administrator to correct the problem or help determine if the unit needs to be sent to the manufacturer for repairs Problem Solving panel wallmount Display has asterisks and s flashing Display shows day with a timer running in parentheses followed by the time Time date incorrect Time date erra
72. tic Beeper volume is too low No beeper noise Situation Solution Check that the individual power supply is plugged into an electrical outlet OR No power Check the Group Power Supply is plugged into the No display on electrical outlet and check if that outlet has power keyboard Check that power cord or power data cord is properly connected to the back of the unit and the four pins are straight Check that the electrical outlet has power Check the screen brightness setting The Screen Exerciser is activated Re program setting to activate after office hours Refer to System Administrator s Manual The elapsed timer is running Fora keyboard press the TIMER key then CLEAR Fora panel wallmount unit press the TIMER button then CLEAR At keyboard units set to local or central re enter correct time date Refer to the Time Keeping section in the System Administrator s Manual More than one keyboard is set to be the central timekeeper Identify which unit is to be the one central find the other unit s set to central and set their timekeeper status on auto or local Refer to the Time Keeping section in the System Administrator s Manual Check beeper volume setting Version 2 1 Problem Solving CE 2 9287 7 9 KEYBOARD USER MANUAL Situation Incorrect initial address displayed when phrase button key is pressed Messages alerts not being rec
73. time to zero EXPANDED USER DIRECTORY increased from 10 to 20 addresses We are always gathering suggestions tips and other helpful hints about our Amtel system and would like to share them with you Send us a note telling us how you use Amtels in your office and we ll send you an occasional Direct Line Newsletter that will inspire a few Aha insights into the power and enjoyment of good communica tions The Direct Line Newsletter Amtel Systems Corporation Eaglepointe Industrial Center 55 Pottstown Pike Suite 800 Chester Springs PA 19425 1 4 700 Series New Features Version 2 1 as E KEYBOARD USER MANUAL The Amtel Direct Line system configuration may be designed using a combination of our four models keyboard panel wallmount and printer Each unit is a powerful tool for controlling incoming calls handling visitors and keeping everyone informed Every system must have at least one keyboard unit for programming functions and it features a full size keyboard for ease of typing A panel or wallmount unit offers a touch keypad with programmed phrases eliminating the need to type An optional printer can also be used with the Amtel Direct Line system Version 2 1 Unit Overview 1 5 c 2 I 3 3 o i KEYBOARD USER MANUAL A RGUETECE Keyboard Model 701 Keyboard WED JAN c03 3 08 AM F i Don Vo Pi Per Po Pe
74. ving units return to normal functions At the sending unit the screen displays the day of the week the elapsed timer counting up the current time of day and the number of messages being stored RON 88 81 38 12 88 PP 3 The above time is 1 minute 30 seconds and counting Stopping the Elapsed Timer 1 To stop the timer at the sending unit press the DELETE TIMER key The screen displays the response time in minutes and seconds RESPONSE TINE 88 82 42 The total response time is 2 minutes 42 seconds 2 Press CLEAR to store the response time The response time is date and time stamped and stored in the sending unit s electronic storage bin The screen returns to idle mode Recalling the Response Time of the Most Recent Emergency Alert 1 Press and hold the CLEAR and DELETE TIMER keys The screen will display the date the time initiated and the duration of the most recent emergency alert Note The emergency response timer will count to a maximum time of 59 59 If the timer goes beyond 59 59 the response time will be displayed with a series of asterisks indicating the response time was more than one hour 2 Press CLEAR to return to idle mode 7 2 Emergency Alerts Version 2 1 RATE E KEYBOARD USER MANUAL Activating the status is a way of giving other Amtel users information when you are away from your desk if you are in a meeting or it can also act as an electronic DO NOT DISTURB sign When activ
75. xample additional information is entered NA MEETING UNTIL 2 88 3 Press SEND The temporary status phrase will continuously flash on your unit s screen until the status is cleared 4 Press CLEAR to discontinue the status mode The screen returns to idle mode Note When the same status key is selected again the original programmed status phrase will appear Version 2 1 Status 7 3 Do a c 23 ag Ou 7 KEYBOARD USER MANUAL ARTE E Option Printer It may be useful at times to have a hard copy of the messages from your Amtel unit You can take these messages with you when you leave the office to return calls from another location or you may want a hard copy of verification of messages sent to keep a phone log of your calls A keyboard unit can be programmed to print incoming and or outgoing messages Print all incoming messages automatically Print all outgoing messages automatically Print all incoming and outgoing messages automatically Print on demand Print when the unit s electronic storage bin is full Automatic printing of outgoing and incoming messages is a programmable feature which is set by the System Administrator For more information refer to the instruc tion sheet supplied with the printer A companion optional printer prints a displayed alert or message is dedicated to one unit e has the option of printing individual or all messages sent to it When you want a

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