user manual user manual user manual user manual user manual
Contents
1.2. sged HARD DRIVE ALL TERRAIN Ugg user manua user manual user manual user manuq user manual user manual user manua CD rugged Table of Contents Table of Contents Foreword 4 Precautions 6 1 Introduction 7 1 1 What Your LaCie Drive Can Do 7 2 Your LaCie Drive 8 2 1 Minimum System Requirements 8 2 2 Package Contents And Views Of The Drive 9 2 2 1 Package Contents 9 2 2 2 Views Of The Drive 10 2 3 Cables And Connectors 11 2 3 1 USB 11 2 3 2 USB Power Cable 12 3 Installing Your LaCie Drive 13 3 1 Connect the USB 2 0 Cable to LaCie Rugged and to your computer 16 3 2 Disconnecting Your LaCie Drive 17 4 Using Your LaCie Drive 18 4 1 Formatting And Partitioning Your LaCie Rugged Drive 20 4 1 1 Mac Users 20 4 1 2 Windows Users 22 5 Tech Tips 24 5 1 File System Formats 24 5 1 1 Mac Users 24 5 1 2 Windows Users 26 5 2 Available Storage Capacity 27 5 3 Optimizing Data Transfers 27 5 3 1 Hi Speed USB 2 0 Ports And Performance 28 6 USB Questions amp Answers 29 user manual page 2 7 Troubleshooting 7 1 Mac Users 7 2 Windows Users 8 Contacting Customer Support 9 Warranty Table of Contents user manual 30 31 35 38 40 page 3 rugged Foreword ALL TERRAIN Copyrights Copyright 2005 LaCie All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any mean
3. ALL TERRAIN Mac OS 9 x USB To use your new LaCie Rugged Drive first install the necessary driver software Silverlining Pro Installation 1 Insert the LaCie Storage Utilities CD in your computer s internal CD DVD drive 2 Open the CD icon double click the Silverlining Software folder and double click on the Silverlining Installer 3 The Silverlining Utilities screen appears Click on Continue 4 The About to Install screen appears Read the following information and click on Continue 5 The License Agreement screen appears Click on Agree 6 The Installation screen appears 7 Leave the installation setting at Easy Install unless you want to customize the installation process 8 Click on Install 9 A message appears to confirm that the installation was successful 10 Click on Restart to use your USB peripheral immediately Now you are ready to move to the next step Connecting the Drive to the Computer rug ed 3 Installing Your LaCie Drive 7 items zero K available Silverlining ReadMe html uy 2 Silverlining Insta A Silverlining Manual pdf the Software Folder 8 For Older Systems user manual page 14 ep rug ed 3 Installing Your LaCie Drive ALL TERRAIN Windows 98 SE and Windows Me Users Only Silverlining 98 and USB 2 0 Driver Installation To use your new LaCie Hard Drive first install the necessary driver software and then Silverlining 98
4. The main difference is speed The original version of the interface is capable of throughput up to 12Mb s Hi Speed USB 2 0 supports data speeds up to 480 Mb s making it 40 times faster than its predecessor This increased bandwidth translates into higher performance in demanding applications requiring high transfer rates What Are The Ideal Uses For USB USB is perfect for more traditional connections such as keyboards mice joysticks and scanners These types of devices don t require fast data transfer rates and operate very successfully at the slower speeds What Are The Ideal Applications For Hi Speed USB 2 0 Digital cameras CD DVD drives hard drives and scanners will all benefit from the added bandwidth and performance gains of the new implementation of the USB standard Hi Speed USB 2 0 provides the necessary fast data transfer rates that today s devices require and combines the earlier specifications so older devices that operated under the original USB standards will still work with Hi Speed USB 2 0 Will USB Devices Run Faster When Connected To A Hi Speed USB 2 0 Bus Unfortunately no The Hi Speed USB 2 0 specification is specifically written to allow developers to design higher speed peripherals that can take advantage of the extra bandwidth USB devices though will still operate at 12Mb s at full speed and 1 5Mb s at low speed on a Hi Speed USB 2 0 bus Even though USB devices won t run any faster they can work alongside
5. user manual page 33 COD rugged ALL TERRAIN The Problem Error messages under Mac OS 10 x Unplanned shutdown Mac OS 10 3 x hangs when you connect a LaCie Rugged Drive The drive turns on and off when you turn your computer on and off Questions to Ask Did you get an Error 50 message while copying to a FAT 32 volume Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode Did you have an improper shutdown forced restart or power interuption Is the drive formatted as a NTFS volume 7 Troubleshooting Possible Solutions When copying files or folders from Mac OS 10 x to a FAT 32 volume certain characters cannot be copied These characters include but are not limited to 2 lt gt Check your files and folders to ensure that these types of characters are not being used Simply ignore this message The drive will remount to the desktop LaCie drives conserve power by spinning down when you set your computer to sleep mode and when the computer is woken from sleep it does not give the drive enough time to spin up from its sleep mode If this happens and you are running Mac OS 10 x you can utilize Apple s Disc Utility to check the status of the drive and recover from such an event Please refer to Apple s Web site article Mac OS X About Using Disc Utility and fsck for File System Management If the file clu
6. The drive is not recognized by the computer Questions to Ask Does your computer s configuration meet the minimum system requirements for use with this drive Is the drive s power sharing connected and turned on Did you follow the correct installation steps for the specific interface and operating system Is there an icon for the drive appear on the desktop re both ends of the USB cable firmly attached 7 Troubleshooting Possible Solutions Check section 2 1 Minimum System Requirements Mac Users for more information Make sure that the power sharing is properly connected see section 2 3 2 USB Power Sharing Cable Review the installation steps under 3 Installing Your LaCie Drive There should be an icon for the LaCie drive on the desktop Open Apple System Profiler and click on the Devices and Volumes tab If your device is not listed follow the rest of the Troubleshooting tips to isolate the problem eDisconnect the USB cable wait 10 seconds and then reconnect Ensure that the USB connectors are properly aligned USB cables can only be inserted one way Make sure that they are correctly oriented eCheck that the USB connectors are straight and fully seated int he USB ports Only use certified USB cables such as the cables provided with your LaCie drive If you have followed all of these steps and the drive is still not recognized shut down your computer wait 3 to 5 minutes restart your co
7. detergent or other chemical products to clean the outside of the drive Such products will disfigure and discolor the casing Instead use a soft dry cloth to wipe the device Warning The drive s warranty may be void as a result of the failure to respect the precautions listed above user manual page 6 COD rug ed 1 Introduction ALL TERRAIN 1 Introduction Thank you for the purchase of your new LaCie Rugged Drive This rugged hard drive system combines portability with compatibility convenience and a generous storage capacity to help you manage your data Your LaCie external hard drive system is cross platform which enables you to use it on both Macs and PCs it can be connected via USB interfaces and you can customize the format and partitions of your LaCie drive to match your exact needs LaCie s Hard Drive is ideally suited for a wide range of high end high traffic environments including e Digital content creation e Professional data exchange e Video on the go The LaCie Rugged Drive sports a tough metal and rubber case which along with its shock resistant design allows you to take it almost anywhere This plug and play drive with a USB interface allows you to connect the drive almost anywhere 1 1 What Your LaCie Rugged Drive Can Do e Connects to all standard USB interfaces e Back up your computer s internal hard drive Store and exchange data among several comp
8. the Hi Speed USB 2 0 device will operate at the slower USB transfer rates For more information please see sections 5 3 2 Hi Speed USB 2 0 Ports and Performance and 6 USB Questions And Answers Check to see that the Hi Speed USB 2 0 drivers for both Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or operating system support Hi Speed USB 2 02 Are you using a certified Hi Speed USB 2 0 cable to connect your drive your host bus adapter and device have been installed correctly If in doubt un install the drivers and re install them See sections 2 1 Minimum System Requirements Windows Users and 5 3 Optimizing Data Transfers for more information Ensure that the cable you are using has been properly certified The Hi Speed USB 2 0 cable that was shipped with your LaCie drive has been properly certified and tested to comply with USB standards This is normal Your drive has an autoswitching power feature which means that if your drive is The drive turns on and off connected to your computer turning the computer on will automatically turn the drive Likewise turning the computer off will automatically turn the drive off If you wish to power off the drive while it is connected to your computer first make sure that your computer is not accessing the drive and then follow the steps in section 3 2 Disconnecting Your LaCie Drive user manual page 37 SSS
9. Hi Speed USB 2 0 devices on the same bus However if you plug in a Hi Speed USB 2 0 device to a USB bus the speed of the Hi Speed USB 2 0 device will decrease to 12Mb s user manual page 29 EO S I lS rug ed 7 Troubleshooting ALL TERRAIN 7 Troubleshooting In the event that your LaCie Rugged Drive is not working correctly please refer to the following checklist to find out where the problem is coming from If you have gone through all of the points on the checklist and your drive is still not working correct ly please have a look at the FAQs that are regularly published on our Web site www lacie com One of these FAQs may provide an answer to your specific question You can also visit the drivers pages where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Technical Support see 9 Contacting Customer Service for details Manual Updates LaCie is constantly striving to give you the most up to date comprehensive User s Manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your manual does not reflect the configurations of the product that you purchased please check our Web site for the most current version available user manual page 30 COD rugged ALL TERRAIN 7 1 Mac Users The Problem
10. System Formats Mac Users Tech Note Under Mac OS 10 3 x the default Mac OS Extended Mac OS Extended UNIX File System Free Space Journaling provides a continuous record of changes to files on the hard drive You will not be able to format in the MS DOS File System either unless you choose the Erase tab in the Disc Utility window and create an entire MS DOS File System volume For more information please refer to section 5 1 1 File System Formats Mac Users 10 Once you have finalized the volume format number of partitions size and options click OK The following message will appear Warning Saving the new volume will erase all existing volumes This can NOT be undone Are you sure you want fo do that Click Partition to continue 11 Mac OS 10 x will automatically setup the disk with the partitions and volume format you selected and your new drive will be available for use user manual 21 COD rugged ALL TERRAIN 4 1 2 Windows Users e Windows 2000 and XP Use the Disk Management Utility which is native to the operating system e Windows 98 SE and Me Install and use LaCie Silverlining 98 which is included with your drive Formatting And Partitioning Using Windows 2000 And Windows XP The process of formatting and partitioning a drive on a computer running Windows 2000 or Windows XP consists of two steps 1 installing a signature on the drive and
11. System Formats for more information If the drive is configured as a removable disk drive under Windows Me the removable setting will need to be re checked each time that the drive is taken to a new system To do this go the Device Manager Start gt Settings gt Control Panel gt System gt Device Manager and click on the Drives Settings tab Check your computer s documentation and see sections 4 1 Formatting And Partitioning Your LaCie Drive and 5 1 File System Formats for more information Go into My Computer and look for an icon and drive letter assigned to the LaCie drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem Check section 2 1 Minimum System Requirements Windows Users for more information Review the installation steps under 3 1 Connect_The USB 2 0 Cable user manual page 35 COD rugged ALL TERRAIN The Problem The drive is not recognized by the computer 7 Troubleshooting Possible Solutions Ensure that the USB connectors are properly aligned USB cables can only be inserted one way Make sure that they are correctly oriented eCheck that the USB connectors are straight and fully seated int he USB port Only use certified USB cables such as the cables provided with your LaCie drive If you have followed all of these steps and the drive is still not recognized shut down your computer wait 3 to 5 minutes restart your co
12. Using Your LaCie Drive ALL TERRAIN 4 1 Formatting And Partitioning Your LaCie Rugged Drive Once you have set up your LaCie Rugged Drive you can reformat or partition it to suit your needs Warning Following these 4 1 1 Mac Users steps will erase anything that is Mac OS 9 x Install and use LaCie Silverlining Pro which is included with your drive on the hard drive Therefore if Mac OS 10 x Use the Apple Disk Utility application which is native to the operating system have information that you want to protect or continue to For instructions on installing and using Silverlining Pro please refer to the Silverlining use backup this information manual located on your LaCie Storage Utilities CD in PDF format before performing these steps Formatting And Partitioning Using Mac OS 10 x 1 Connect the drive to the computer via one of the interface ports 2 Once the drive mounts onto the desktop go to the Menu Bar and open Go pre Disk Utility 3 From the Go menu click on FE 1 Disk and Volumes Selected f i p Infor ir y RA Applications Basa mation First Aid Erase Partition 10 13 16 90 GB LaCie 4 In Applications menu open 8 untniea Volume Scheme a Information gt 18 63 Utilities folder and then double click Name Untitled 2 Disc Utility from the Utilities folder Format MacOS Extended Size 3 88 M Locked fo
13. an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Manufacturer s Declaration for CE Certification We LaCie solemnly declare that this product conforms to the following European standards Class EN60950 EN55022 EN50082 1 EN61000 3 2 With reference to following conditions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive user manual page 5 rugged Precautions ALL TERRAIN Health And Safety Precautions Only qualified persons are authorized to carry out maintenance on this device e Read this User s Guide carefully and follow the correct procedure when setting up the device Do not open your hard drive or attempt to disassemble or modify it Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuiting or dangerous emissions Your hard drive contains no user serviceable parts If it appears to be malfunctioning have it inspected by a qualified LaCie Technical Support representative e Never expose your device fo rain or use it near water or in damp or wet conditions Never place objects containing liq vids on the drive as they may spill into its openings Doing so increases the risk of electrical shock short ci
14. port on your computer Does your computer or operating system support Hi Speed USB 2 02 7 Troubleshooting Possible Solutions Disconnect any other USB devices and see if the drive s performance increases Apple does not support the Hi Speed USB 2 0 standard under Mac OS 9 x You will be limited to the slower transfer rates of the original USB standard For more information please see 5 3 2 Hi Speed USB 2 0 Ports And Performance Apple has only recently begun incorporating native Hi Speed USB 2 0 ports in their computers To achieve Hi Speed USB 2 0 transfer rates you will need to add a Hi Speed USB 2 0 PCI or PC card to your computer For more information please see 5 3 2 Hi Speed USB 2 0 Ports And Performance If your drive is connected to a USB port or hub this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Otherwise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates For more information please see sections 5 3 2 Hi Speed USB 2 0 Ports and Performance and 7 USB Questions And Answers Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt un install the drivers and re install them See sections 2 1 Minimum System Requirements Mac Users and 5 3 Optimizing Data Transfers for more information
15. 15 CD rug ed 3 Installing Your LaCie Drive Step 3 1 Connect the USB 2 0 Cable to your LaCie Rugged and to your computer Q Connect the USB cable to your drive Connect the cable to your computer After few seconds your LaCie Rugged Drive will mount on your computer Tech Note Please refer to sectiona 5 3 1 Hi Speed USB 2 0 Ports and Performance and 6 USB Questions and Answers for important information on disconnecting USB 2 0 devices and ensuring optimum performance To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it is connected to a USB 1 1 port your drive will operate at USB 1 1 speeds For more details see 5 3 1 Hi Speed USB 2 0 Ports and Performance and 6 USB Questions and Answers Important Note Windows Users It may take a few seconds for your computer to recognize the drive and assign it a letter Mac Users It may take a few seconds for the drive to appear on your desktop Untitled Mac OS 9 x Mac OS 10 x user manual page 16 CD rug ed 3 Installing Your LaCie Drive ALL TERRAIN 3 2 Disconnecting Your LaCie Drive USB external devices feature plug amp play connectivity which means that your drive can be connected and disconnected while the computer is running To prevent failures it is important you follow these steps when disconnecting your USB peripheral device Warning Do not disconnect the USB cable when the drive is reading or
16. 2 7 Now with disk management window open new drive will be Online visible Right click on the available space and select Create Partition CD ROM Properties user manual page 22 CD rugged 4 Using Your LaCie Drive ALL TERRAIN 8 This will bring up the Create Partition Wizard Click Next 9 Select Primary Partition Click Next Disk 1 10 Here you must specify partition size It is recommended that you leave the partition set to the maximum available size unless you want multiple Online partitions on the same drive Click Next 11 Select Assign drive letter and select the desired letter for the drive Click Next Tech Note For a more detailed 12 Select Format this partition and then select a file system discussion on the various file system formats and partitioning please refer to FAT32 section 5 1 2 File System Formats FAT32 is a file system that is compatible with Windows 98 SE Windows Me Windows Users Windows 2000 and Windows XP however it has limitations In Windows 2000 and Windows XP you will not be able to create a partition greater than 32GB NTFS NTFS is a newer file system that is compatible only with Windows NT Windows 2000 and Windows XP It has fewer limitations than FAT 32 and will enable a partition to be created that is larger than 32GB 13 Click Next Basic 14 Click Finish 15 Disk Management will create the par
17. 2 partitioning formatting the drive These steps will erase anything that is on the disk 1 Connect the drive to the computer via one of the interface ports 2 Right click My Computer and click Manage 3 From the Computer Management 4 Using Your LaCie Drive Warning Following these steps will erase anything that is on the hard drive Therefore if you have information that you want fo protect or continue to use backup this information before performing these steps window select Disk Management located below the Storage group Tage system Partition Basic FAT EJ Partition Basic NTFS Computer Management Local ih System Tools Event Viewer 9 g Shared Folders Performance Logs and Alerts a Device Manager sy Storage Removable Storage Healthy System A If this is the first time the drive is being formatted Windows 2000 will launch the Write Signature Wizard Write Initialize Wizard in Windows XP Click Next 1 FAT 3 5 Windows will list the new drive s attached If you are formatting a single Healthy EISA Configuration 37 24 GB NTFS Healthy EISA Configuratii Healthy System city spac 31M8 30 M8 96 37 24GB 28 39GB 76 drive only one drive should be visible Select the checkbox next to the drive and click Next Important Note Check the quick format box 6 Click Finish to exit the Wizard S Disk 1 Basic 3 F 18 6
18. CD rug ed 8 Contacting Customer Support ALL TERRAIN 8 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals and review the Troubleshooting section 2 Try to isolate the problem If possible make the drive the only external device on the CPU and make sure that all of the cables are correctly and firmly attached If you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us via the provided Web link Before contacting us make sure that you are in front of your computer and that you have the following information on hand e Your LaCie drive s serial number e Operating system Mac OS or Windows and version e Computer brand and model Names of CD or DVD drives installed on your computer e Amount of memory installed Names of any other devices installed on your computer user manual page 38 COD rugged ALL TERRAIN LaCie Asia Singapore and Hong Kong Contact Us At hitp www lacie com asia contact LaCie Belgium Contact Us At http www lacie com be contact LaCie Denmark Contact Us At http www lacie com dk contact LaCie France Contact Us At hitp www lacie com fr contact LaCie Italy Contact Us At http www lacie com it contact LaCie Netherlands Contact Us At hitp www lacie com nl contact LaCie Spain Contact Us At http www lacie com es suppor
19. Follow the steps below to install the necessary drivers and software to configure your drive Then move on to the USB 2 0 installation steps Step 1 Insert the LaCie Storage Utilities CD ROM your computer s internal CD DVD drive and open the disc Fig 2 2 A Double click the USB 2 0 Drivers Install folder B Double click on the LaCie USB Driver Install exe icon The LaCie USB2 Storage Driver screen will appear Click on Next C Installation will finish automatically EN Step 2 Re open the LaCie Storage Utilities CD ROM Step A Double click the Silverlining 98 folder B Double click the Silverlining98_Install EXE icon C Silverlining 98 will then initialize the install screen D The Welcome screen will appear Click Next E The Destination Location screen will appear To alter the lo where the software is installed on your system click the Brows If you do not want to change the location do not click on the ESilverlining38_I button and allow the sofware to be installed in its default loca m i ly Computer Next fo continue Fig 2 2 F Next is the Start Installation screen Click Next G The software installation will begin and you will see the installation screens H Finally you will see the Silverlining 98 has been installed correctly screen Click Finish to complete the installation user manual page
20. aCie Drive user manual page 10 CD rugged 2 Your LaCie Drive ALL TERRAIN 2 3 Cables and Connectors USB Icons These icons will help you easily identify the USB interfaces They appear on USB cables and next to the USB port connectors on certain computers USB is a serial input output technology for connecting peripheral devices to a computer or to each other Hi Speed USB 2 0 is the latest implementation of this standard and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives CD DVD drives and digital camerds Benefits of the USB standard include Backwards compatibility Hi Speed USB 2 0 works with the original USB specifications e Hot swappable no need to shut down or restart your computer when adding removing devices USB 1 1 icon Please see 7 USB Questions And Answers for a more detailed discussion of USB s uses and capabilities USB 2 0 icon USB Cables Your LaCie drive is shipped with a Hi Speed USB 2 0 cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The cable will also work when connected to a USB port but drive performance will be limited to USB 1 1 transfer rates a Hi Speed USB 2 0 2 0 cable Connects USB devices to USB ports user manual page 11 COD rugged 2 Your LaCie Drive 2 3 2 USB Power Cable In the event that the USB bus on your computer does no
21. cess is called formatting two partitions one 32GB FAT 32 volume and one large Mac OS Extended volume In order to utilize a hard disk drive it has to be formatted first Formatting a disk There are certain limitations to this consists of the following the operating system erases all of the bookkeeping configuration though to achieve the best information on the disk tests the disk to make sure that all of the sectors are performance and reliability it is reliable marks bad sectors i e those that are scratched and creates internal recommended that you utilize a third address tables that it later uses fo locate information Once formatted the actual party utility such as Mediafour s available storage capacity varies depending on operating environment and is _ MacDrive which allows Windows generally about 10 less than the non formatted capacity computers to read and write files on a volume formatted for the Mac Important Note The LaCie Rugged is preformatted in FAT 32 so if you want to use another file system you will need to re Mac Users format the hard drive The following information will help you F you will be using the drive a strictly Mac OS decide which file system format to use environment reformat the drive as one large Mac OS Extended volume After you ve formatted the drive you will have the opportunity e If you want to be able to install multiple Mac operating to divide the hard drive into section
22. drive it has to be formatted first Formatting a disk consists of the following the operating system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate information Once formatted the actual available storage capacity varies depending on operating environment and is generally about 10 less than the non formatted capacity 5 3 Optimizing Data Transfers Data transfers are the flow of data that accomplishes a task usually related to moving data from storage to computer RAM or between storage devices With external drives such as the LaCie Rugged Drive the data is transferred from the drive to the computer via the USB interface Tech Note Another important factor in file transfer speeds is how the drive has been formatted For more information in choosing the correct file system fomat please see section 5 1 File System Formats user manual page 27 rugged 5 Tech Tips ALL TERRAIN 5 3 1 Hi Speed USB 2 0 Ports And Performance To utilize the enhanced Hi Speed USB 2 0 performance your computer must be equipped with a Hi Speed USB 2 0 host bus adapter card either sold separately or integrated by your computer s manufacturer and the appropriate drivers These host bus adapter cards which include one or more USB ports are shipped with s
23. e equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communica tions Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense LaCie Rugged Hard Drive NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfer ence will not occur in a particular installation If this equipment does cause harmful interference to radio or television recep tion which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference user manual page 4 rugged Foreword ALL TERRAIN by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into
24. ecause it provides Mac users with a more familiar operating experience Mac OS 9 x Users You will be able to format the drive in one of two formats HFS Mac OS Standard or HFS Mac OS Extended using Silverlining Pro for specific instructions please refer to the Silverlining User s Manual in the Silverlining folder user manual page 25 EEE EEE EEE ep rugged 5 Tech Tips ALL TERRAIN 5 1 2 Windows Users There are basically two file system formats for Windows FAT 32 and NTFS The following information will hopefully make choosing one or the other a little easier FAT 32 FAT is an acronym for File Allocation Table which dates back to the beginnings of DOS programming Originally FAT was only 16 bits but after the second release of Windows 95 it was upgraded to 32 bits hence the name FAT 32 In theory FAT 32 volume sizes can range from less than 1MB all the way to 2TB It is the native file system of Windows 98 and Windows Me and is supported by Windows 2000 and XP When FAT 32 is used with Windows 2000 and XP though volume size is limited to 32GB by the Windows partition utility ie Disk Manager and the individual file size is limited to 4GB NTFS This acronym stands for New Technology Filing System and it is the native file system for Windows NT Windows 2000 and XP NTFS offers several features that are not available with FAT 32 i e file compression encryption permissions and auditing as well as the ab
25. ility to mirror drives and RAID 5 capabilities The minimum supported volume size for NTFS is 10MB with a maximum of 27B with no limit to file size Volumes created in NTFS can only be directly accessed not through shares by Windows NT Windows 2000 and XP without resorting to help from third party products Guidelines for Choosing FAT 32 Or NTFS Use FAT 32 if You want to access your data on any Operating System FAT 32 is compatible with Windows 98 SE Me 2000 XP NT Mac OS 9 x and Mac OS 10 x see Important Note in section 5 1 1 File System Formats Mac Users for more information e You will be dual booting with an Operating System other than Windows NT or Windows 2000 You may need the ability to dual boot down the line Once you have converted a volume from FAT 32 to NTFS there is no going back You can convert from FAT 32 to NTFS but not the other way around Use NTFS if e You want to optimize drive performance under Windows 2000 or XP e You want to encrypt files assign permissions to files or want to audit files for access You will be formatting partitions larger than 32GB You need to store individual files that are larger than 4GB You need a filing system that can be mirrored or structured like a RAID 5 configuration user manual page 26 rug ed 5 Tech Tips ALL TERRAIN 5 2 Available Storage Capacity A gigabyte GB means 1 000 000 000 bytes In order to utilize a hard disk
26. lightning strike electrical fault improper packaging or accident e The drive was installed improperly The serial number of the drive is defaced or missing e The broken part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid Register online for free technical support WWW lacie com register user manual page 40
27. mputer and try again Windows 2000 Users Go to Start gt Settings gt Control Panel gt System gt Hardware tab gt Device Manager button gt USB Controller Click on the sign next to the controller icon and you should see your device listed Windows XP Users Go to Start gt Control Panel gt Performance and Maintenance gt System gt Hardware tab gt Device Manager button gt USB Controller Click on the sign next to the controller icon and you should see your device listed If you still can t see your device recheck the cables and try the other troubleshooting tips listed here Contact LaCie Technical Support for help user manual page 36 COD rugged ALL TERRAIN The Problem The drive is working slowly The drive is not running noticeably faster when connected via Hi Speed USB 2 0 when you turn your computer on and off Questions to Ask Is the LaCie Rugged Drive connected directly to the host computer Is the drive connected to a USB port on your computer or to a USB hub 7 Troubleshooting Possible Solutions Make sure that your LaCie Rugged Drive is connected directly to the computer see section 3 1 Connect The Interface Cable for more information If your drive is connected to a USB port or hub this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port or hub Otherwise
28. mputer and try again user manual page 31 rugged ALL TERRAIN The Problem The drive is not recognized by the computer The drive is working slowly Questions to Ask Is the drive connected to the computer through a hub Has the drive been formatted Is there a conflict with other device drivers or extensions Is the LaCie Rugged Drive connected directly to the host computer 7 Troubleshooting Possible Solutions Try connecting the drive directly to the computer For best performance and reliability connect the LaCie Rugged Drive directly to the computer Make sure that the drive has been formatted properly Please see sections 4 1 Formatting And Partitioning Your LaCie Drive and 5 1 File System Formats for more information Contact LaCie Technical Support for help Make sure that your LaCie Rugged Drive is connected directly to the computer see section 3 1 Connect The USB 2 0 Cable for more information For more information see section 5 3 Optimizing Data Transfers user manual page 32 COD rugged ALL TERRAIN The Problem The drive is not running noticeably faster when connected via Hi Speed USB 2 0 Questions to Ask re there other USB devices connected to the hub re you operating in Mac OS 9 x Are you operating in Mac OS 10 x Is the drive connected to a USB port on your computer or to a USB hub Is the drive connected to a Hi Speed USB 2 0
29. pecial Hi Speed USB 2 0 drivers that enable the computer to control the card These drivers must be installed in order for USB 2 0 devices connected to the port to work at their correct speeds Computers running Windows 2000 and Windows XP automatically manage Hi Speed USB 2 0 devices and drivers Mac OS 9 x does not support Hi Speed USB 2 0 functionality and all Hi Speed USB 2 0 devices will only operate at the original USB specifications Mac OS 10 2 7 and later supports Hi Speed USB 2 0 and Mac OS 10 x also supports Hi Speed USB 2 0 but you will have to purchase a third party PCI or PC Card and appropriate drivers Contact your LaCie reseller or LaCie Customer Support for information about Hi Speed USB 2 0 PCI or PC Cards or visit our Web site www lacie com user manual page 28 rug ed 6 USB Questions amp Answers ALL TERRAIN 6 USB Questions amp Answers What Are The Benefits Of The USB Interfaces e Cross platform Use your USB peripherals on both Mac and Windows platforms e Hot Swappable No need to shut down or restart your computer when adding or removing USB device Plug it in and its ready e Automatic configuration Once your device is connected your computer recognizes the device and automatically configures the necessary software Easy Installation One standardized port and plug combination makes it simple to connect What Is The Difference Between USB And Hi Speed USB 2 0
30. r editing 5 The Disc Utility window will open In the left side of the window will be a list of the available hard disk drives popso You should see a volume that Umso E install Mac OS 9 Disk Drivers represents your internal hard drive and one that reads LaCie Select a volume scheme choose a volume name and a file system type and resize the volumes 6 Select the LaCie drive and then click on the Partition tab You can initialize this disk f Reven 2 OK O Click the lock to prevent further changes user manual page 20 COD rugged ALL TERRAIN 7 From the Volume Scheme button choose the number of partitions you want to divide the drive into by clicking on the pull down menu starting with Current Mac OS 10 x gives you the option of dividing the drive into at most 8 partitions You can customize the size of the partitions by using the slide bar between the partitions in the Volume Scheme area 8 In the Volume Information section create a name for each partition choose the volume format Mac OS Extended Mac OS Standard MS DOS File System or UNIX File System and the volume size 9 In the Options section click the Install Mac OS 9 Disk Drivers box if you plan on sharing the drive between the Mac OS 9 x and Mac OS 10 x 4 Using Your LaCie Drive Tech Note For a more detailed discussion on the various file system formats and partitioning please refer to section 5 1 1 File
31. rcuiting fire or personal injury General Use Precautions Do not expose the hard drive to temperatures outside the range of 5 C to 35 41 F to 95 F in operating mode Doing so may damage the drive or disfigure its casing Avoid placing your drive near a source of heat or exposing it to sunlight even through a window Inversely placing your drive in an environment that is too cold or humid may damage the unit Always unplug the hard drive from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Do not use the hard drive near other electrical appliances such as televisions radios or speakers Doing so may cause inter ference which will adversely affect the operation of the other products Do not place the drive near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your hard drive Do not place heavy objects on top of the drive or use excessive force on it Never use excessive force on your drive If you detect a problem consult the Troubleshooting section in this manual Protect your hard drive from excessive exposure to dust during use or storage Dust can build up inside the device increas ing the risk of damage or malfunction Never use benzene paint thinners
32. s called Partitions A systems on the LaCie Rugged Drive partition the drive into partition is a section of the hard drive s storage capacity that is multiple Mac OS Extended volumes created to contain files and data For instance you could create three partitions on your drive one partition for your word documents one for your spreadsheets and one for your multi media files File System Formats There are essentially three different file system formats FAT Windows Users 32 NTFS and Mac OS Extended HFS e If you will be using this drive betweenWin Me 2000 or XP environments it is recommended that you create two partitions one that is a 32GB FAT 32 MS DOS File System volume and the other as a large NTFS volume e If you will be using the drive in a strictly Win 2000 XP environment create one large NTFS volume user manual page 18 eee CD rug ed Foreword ALL TERRAIN Use FAT 32 if e you will be using your drive between both Windows and Mac OS 9 x or 10 x or sharing the drive between Windows 98 SE Me 2000 or XP Use NTFS if e you will be using the drive only under Windows 2000 or Windows XP performance will be generally greater when compared to FAT 32 Use HFS if you will be using the drive on Macs only performance will be generally greater when compared to FAT 32 For more information please refer to section 5 Tech Tips File System Formats user manual page 19 ep rug ed 4
33. s electronic mechanical photocopying recording or otherwise without the prior written consent of LaCie Trademarks Apple Mac Macintosh and FireWire are registered trademarks of Apple Computer Inc Microsoft Windows 98 Windows 98 SE Windows 2000 Windows Millennium Edition and Windows XP are registered trademarks of Microsoft Corporation Sony and iLink are registered trademarks of Sony Electronics Other trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omis sions in this document or from the use of the information contained herein LaCie reserves the right to make changes or revi sions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes FCC Statement Warning Modifications not authorized by the manufacturer may void the user s authority to operate this device Tested To Comply i i i With standards NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are FOR HOME OR OFFICE USE designed to provide reasonable protection against harmful interference when th
34. ster size is set at AKB which is the default setting under Windows this may be too small Reformat the drive and change the cluster size to 32KB This is normal Your drive has an autoswitching power feature which means that if your drive is connected to your computer turning the computer on will automatically turn the drive on Likewise turning the computer off will automatically turn the drive off If you wish to power off the drive while it is connected to your computer first make sure that your computer is not accessing the drive and then follow the steps in section 3 2 Disconnecting Your LaCie Drive After you have disconnected the drive push the blue On Off button on the front of the drive to turn the drive off user manual page 34 COD rugged ALL TERRAIN 7 2 Windows Users The Problem Questions to Ask The drive is not Has the drive been formatted recognized by the computer Was the drive formatted as a removable disk Does your computer s operating system support the file system Is there an icon for the drive in My Computer Does your computer s configuration meet the minimum system requirements for use with this drive Did you follow the correct installation steps for the specific interface and operating system 7 Troubleshooting Possible Solutions Make sure that the drive has been formatted properly See sections 4 1 Formatting And Partitioning Your LaCie Drive and 5 1 File
35. t provide the necessary power to operate your drive the included USB Power Cable connects to an available USB port on your computer The USB ports either USB 2 0 or USB 1 1 on your computer will help provide power to your LaCie drive Attach the small end of the USB Power Cable to the back of your LaCie drive Attach the USB end of the USB Power Cable to an available USB port on your computer user manual page 12 CD rugged 3 Installing Your LaCie Drive 3 Installing Your LaCie Drive Getting your LaCie Rugged Drive installed and connected as simple as connecting an interface cable to the drive and to a computer The Rugged Drive is plug amp play for Windows 2000 Windows XP and Mac OS X If you re using one of those operating systems move ahead to section 3 1 Connecting the USB 2 0 Cable to your Computer Important Note Mac OS 9 x users You must install Silverlining Pro software For details see the following pages for installation steps Windows 98SE and Windows Me users You must install the included driver software and Silverlining 98 See the following pages for installation steps Important Note This LaCie drive is preformatted in FAT32 allowing for cross platform use in a Mac Windows environment Please see the following sections for more information about optimizing the drive s performance 4 1 Formatting And Partitioning Your LaCie Drive 5 1 File System Formats user manual page 13 CD
36. t request LaCie Switzerland Contact Us At hitp www lacie com chfr contact LaCie USA Contact Us At hitp www lacie com contact 9 Contacting Customer Support LaCie Australia Contact Us At http www lacie com au contact LaCie Canada Contact Us At http www lacie com caen contact English LaCie Finland Contact Us At http www lacie com fi contact LaCie Germany Contact Us At http www lacie com de contact LaCie Japan Contact Us At http www lacie co jp LaCie Norway Contact Us At hitp www lacie com no contact LaCie Sweden Contact Us At http www lacie com se contact LaCie United Kingdom amp Ireland Contact Us At http www lacie com uk support request LaCie Grand Export Contact Us At http www lacie com intl contact user manual page 39 ep rug ed 9 Warranty ALL TERRAIN 9 Warranty LaCie warrants your drive against any defect in material and workmanship under normal use for the period designated on your warranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective drive This warranty is void if e The drive was operated stored in abnormal use or maintenance conditions The drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie e The drive was subjected to abuse neglect
37. tition and begin formatting the drive Once completed close Disk Management and your new drive will be ready to use user manual page 23 COD rugged ALL TERRAIN 5 Tech Tips 5 1 File System Formats 5 1 1 Mac Users Mac OS 10 x Users The LaCie Rugged Drive is pre formatted in FAT 32 You may customize the drive by reformatting and or partitioning the drive with separate file system formats For optimal peformance in Mac OS environments format and partition the drive as one large Mac OS Extended volume Mac OS Extended HFS Mac OS Extended refers to the file system used by Mac OS 8 1 and later HFS represents an optimization of the older HFS file system by using hard disk space more efficiently With HFS you are no longer limited by block size MS DOS File System FAT 32 This is the Microsoft file system more typically known as FAT 32 This is the file system to use if you are going to be using your LaCie Rugged Drive between Macs and Windows operating systems Mac OS Standard HFS Mac OS Standard refers to the file system used by Mac OS 8 0 and earlier Only use this file system if you are creating a volume smaller than 32MB using a Mac with a 680X0 processor creating a file structure that will be need to be used by Macs running Mac OS 8 0 or earlier 5 Tech Tips Important Note If you will be sharing the hard drive between Mac and Windows operating environments you will want fo follow these g
38. uidelines Mac OS 9 x e Works reliably with FAT 32 partitions less than 32GB Mac OS X prefers that all paritions be the same format therefore only the first FAT 32 partition is guaranteed to mount Mac OS 10 1 x e Works reliably with FAT 32 partitions less than 32GB Mac OS 10 2 x e Works reliably with FAT 32 partitions less than 128GB Does not mount FAT 32 partitions greater than 128GB Mac OS 10 3 x e Mounts any FAT 32 drive of any size e Mounts NTFS volumes as READ only Tech Note Mac OS 10 3 x Users Mac OS Extended Journaled Under Panther Apple introduced journaling to the Mac OS Extended file system which helps protect the file systems on Mac OS volumes When journaling is enabled file system transactions are maintained and recorded continuously in a separate file called a journal In the event of an unplanned shutdown the OS uses the journal to restore the file system Journaling is also backward compatible and all volumes with journaling enabled can be fully used by computers not running Mac OS 10 3 x For more information please visit Apple s Web site user manual page 24 rugged 5 Tech Tips ALL TERRAIN UNIX File System This is the file system based on UNIX and is preferrable for users developing UNIX based applications within Mac OS 10 x Unless you have a specific reason to use the UNIX File System you should instead format your drive using Mac OS Extended HFS b
39. uters user manual page 7 COD rugged ALL TERRAIN 2 Your LaCie Drive 2 1 Minimum System Requirements Mac Users Hi Speed USB 2 0 Hardware Requirements for USB or greater with USB 2 0 or 1 1 interface card System Requirements for USB OS 9 x and 10 x Apple USB support 1 3 5 and greater 2 Your LaCie Drive Windows Users Hi Speed USB 2 0 Hardware Requirements for USB e Pentium II or higher compatible processor with a USB 2 0 or 1 1 interface card e 128MB RAM or greater System Requirements for USB e Windows 98SE Windows Me Windows 2000 and Windows XP user manual page 8 COD rugged 2 Your LaCie Drive 2 2 Package Contents and Views of the Drive 2 2 1 Package Contents LaCie Rugged Drive Hi Speed USB 2 0 cable USB Power Cable 0 LaCie Storage Utilities CD ROM Important Note Please keep your box In the event that the drive should need to be repaired or serviced it must be returned in its original packaging user manual page 9 2 2 2 Rear View of the Drive ao Hi Speed USB 2 0 Port This is where you plug _ in the Hi Speed USB 2 0 cable furnished with the drive See section 3 1 Connecting the Interface Cable for more information Power connection This is where you plug the optional USB Power Cable For more information see section 2 3 2 USB Power Cable 2 Your L
40. writing Disconnecting while the drive is operating could cause the loss of data Make sure that your drive is not reading or writing before disconnecting the USB cable Windows Users CE From the System Tray located in the lower right hand side of your screen click on the Eject icon a small green arrow over a hardware image A message will appear detailing the devices that the Eject icon controls i e Safely remove Click on this prompt You will then be given the following message Safe to Remove Hardware or similar It is now safe to disconnect the device Mac Users You must unmount the hard drive system before disconnecting it or powering it down Either Drag the hard drive icon to the trash e Launch Silverlining Pro highlight the hard drive and select Unmount The drive can now be disconnected Mac OS 10 x Mac OS 9 x user manual page 17 ep rug ed 4 Using Your LaCie Drive ALL TERRAIN 4 Using Your LaCie Drive Once you ve connected your drive and it is recognized by your operating system i e Windows 98SE Me 2000 XP Mac OS 9 x 10 x you ready to Important Note If you will be using format and partition the drive In order to store information on a hard drive it this drive between Mac and Windows must have a file system and be divided into sections that will contain the data that OPerating environments you can create you wish to store This pro
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