Quickstart Guide
Contents
1. Page 16 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 e A login box similar to Figure 24 will pop up If the box fails to display re check the cable connections to the unit and the IP address settings of the PC Prompt 2 Enter username and password for Cybertec Series 9000 at http 10 10 10 10 User Name fo Password EO Use Password Manager to remember this password Figure 24 Web login box e Enter the following login details o User Name admin o Password admin e The Status summary page will be displayed it will be similar to Figure 25 Series 9000 Modem Status System Satellite Network Routing Firewall VPN Serial Server Management Alarms Alarms 19247 22 07 2009 Power On Self Test Temperature C Uptime Network Status Connection Status LAN NO at DHCP Server VPN Serial Server Figure 25 Status summary Note If the unit is not yet configured it is likely that the Network Status and Connection Status will indicate a fault condition Page 17 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 7 Basic Configuration The section explains the procedure to configure the Series 9000 for basic packet mode functionality For details on configuring the modem for Circuit Switched mode and for more advanced co2. C Show icon in notification area when connected Notify me when this connection has limited or no connectivity ra ose Figure 22 Local Area Connection Status and Properties dialog boxes 5 The Local Area Connection Properties dialog box as shown on the right of Figure 22 will be displayed Click on Internet Protocol TCP IP to highlight it and then click the Properties button 6 The Internet Protocol TCP IP Properties dialog box change the settings to match those shown in Figure 23 and then click OK Internet Protocol TCP IP Properties General You can get IP settings assigned automatically if pour network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 10 10 10 20 Subnet mask 255 255 255 0 Default gateway Use the following DNS server addresses Preferred DNS server Alternate DNS server Figure 23 Internet Protocol TCP IP Properties dialog box showing the recommended IP settings Note If a web browser was open prior to making the network changes then it will need to closed and re started before attempting to connect to the Series 9000 Modem Router 6 2 Accessing the Series 9000 Web Server e Open a web browser on the PC and browse to 10 10 10 10 the default Series 9000 IP address
3. 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 5 2 Series 9000 Installation The steps required to install the Series 9000 Modem Router are described Although the images used show the Model 9100 the instructions apply to both the Model 9100 and the Model 9220 A The Series 9000 Modem Router should be mounted in a clean and dry location protected from water excessive dust corrosive fumes extremes of temperature and direct sunlight The unit uses convection cooling allow sufficient ventilation to ensure adequate cooling of the modem 5 2 1 Panel Mounting The Series 9000 Modem Router includes integrated mounting flanges and can be attached to a panel or tray by means of screws using the slots shown in figure 16 A Do not drill or file the mounting flanges as this may damage the unit and will void the warranty Panel mount slots DIN Rail clip screw postions Figure 16 Mounting flange 5 2 2 DIN Rail Mounting The Series 9000 can be DIN rail mounted using the DIN rail mounting kit supplied The DIN rail clips should be screwed to the mounting flanges as shown in figure 17 The DIN rail clips can then be used to attach the Series 9000 to a DIN rail MODEL 9100 7 E F E e KE Mounting screws clip Figure 17 DIN Rail mounting Page 12 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Gu
4. front panel Page 4 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 Functional Factory Earth default switch Satellite GPS Antenna Antenna SMA SMA SIM Drawer SIM Drawer Power Eject Digital Digital Inputs Outputs Figure 4 Model 9220 rear panel 4 3 Indicators The Series 9000 has 4 LED indicators on the front panel of the unit refer to Figure 5 for the locations Signal Strength SIG Network NET Figure 5 Front panel indicators 4 3 1 Power Indicator The power indicator will light green when power is applied If the indicator does not light when power is applied check the power supply voltage and connections refer to Section 5 2 5 for details 4 3 2 Network Indicator The network indicator reports the status of the connection to the network When powered up the indicator will be off the indicator will then flash green whilst the unit searches for a network once connected to the network the indicator will light green The possible states are shown in Table 1 green flashing Searching for network green solid Locked to network Table 1 Network Indicator Page 5 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 4 3 3 Status Indicator The status indicator reports the health of the unit In normal operation the indica
5. the status may be reported as Error while the connection is being Section 7 1 3 established If the error persists check the profile settings have been entered correctly Refer to With the satellite network connection established the Status Alarms page should now indicate no faults as shown in Figure 33 Page 21 of 26 Cybertec Pty Limited Copyright c 2009 Alarms Document 0013 001 000169 Series 9000 Quick Start Guide Power On Self Test Temperature C Uptime Network Status Connection Status DHCP Server VPN Serial Server Figure 33 Status Alarms page 7 2 Configure the LAN interface and DHCP Server Version 0 1 14 September 2009 To access the configuration page for the LAN interface and DHCP Server select Interfaces from the top level menu the LAN interface screen similar to that shown in Figure 34 will be shown LAN Enabled gt IP Address LO LO LO LO Netmask 255 255 255 0 MTU 1500 Enabled E Start address LO LO 1O L00 End address LO LO 10 200 Default lease time mins 1440 Maximum lease time mins 1440 Y Figure 34 LAN Interface configuration 7 2 1 Setting the IP Address If it is desired to change the IP address of the LAN port follow the steps below e Enter the new IP address and netmask in the Interface Configuration table e Click Update to set the changes Once the changes have been set the IP address of the Series 1000 Modem w
6. with the Status Indicator refer to section 4 3 3 this is normal behaviour during boot up and does not indicate a fault Green Flashing Indication of received signal strength Green flashing then Red Network connection fault Red flashing SIM card not present or faulty RF circuitry initialising or network registration fault Table 3 Signal Strength Indicator 4 4 Ethernet The Ethernet ports are on the front of the unit and are marked LAN 1 and LAN 2 each port has a LED indicating the connection speed and a LED indicating activity as shown in Figure 6 Both ports are capable of auto negotiation meaning cross over cables are not required The Ethernet ports are switched allowing more than one Ethernet device to be connected to the unit at one time Ethernet Ports Connection 10 100 LED Figure 6 Ethernet ports Page 6 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 4 5 Modem DCE Serial Port The Series 9000 has one Data Communications Equipment DCE serial port The Modem DCE Serial port is an RS232 level serial port accessed via the front panel DB9 female connector Refer to Figure 7 and Table 4 for the connections to this port Data Carrier Detect Table 4 Modem DCE Serial port connections 4 6 DTE Serial Ports Model 9220 Only The Series 9000 Model 9220 has two Data Terminal Equipment serial ports The two DTE
7. 013 001 000169 Series 9000 Quick Start Guide Version 0 1 14 September 2009 Network Registration RF Level RSSI Provider GPS Position Required Status Current Session Time Total Session Time IP Address Packets Received Bytes Received Packets Transmitted Bytes Transmitted Network Status No network No A registration 31 42 51 dBm Thuraya Yes GPS lock required Connection Status Error No network registration 00 00 00 0 0 0 0 0 OB 0 OB Figure 31 Satellite Status showing GPS lock required and no network registration Once GPS lock has been established the status of the connection will change as the modem connects to the network first it will report Checking then Connecting and finally Connected To see the value changing the page will need to be refreshed Once connected the Satellite status page will look similar to that shown in Figure 32 Satellite Network Registration RF Level RSSI Provider GPS Position Required Status Current Session Time Total Session Time IP Address Packets Received Bytes Received Packets Transmitted Bytes Transmitted Network Status Registered to network Yes 42 42 29 dBm Thuraya Location 0808 Cell ID FO OF GPS locked Connected 00 02 12 00 02 12 58 111 27 128 16 1 26 kB 14 954 B Connection Status Figure 32 Satellite Status showing GPS lock and network registration AN During initialisation
8. 8 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 http 10 10 10 12 Set SIM PIN co O X Set SIM PIN control Set to Yes Enter when Yes y requested ves El a Current PIN I I Click Set to A save Enter PIN in both Confirm PIN text boxes Figure 27 SIM PIN control dialog 7 1 3 Adding a Network Connection Profile To access the wireless packet mode settings click on the Packet mode tab The screen shown in Figure 28 will be displayed The page shows the connection configuration details and is divided into two sections The first section shows the current connection state and the selected profile and the second section lists the available profiles A connection profile groups together the settings required to connect to a provider s network the Series 9000 allows multiple profiles to be configured to allow quick changes to the network connection settings For most applications only one profile is required Packet Mode Connection Configuration Connection state Disabled gt Current profile une y Reset Update Index APN Dial String Authentication Username Password Edit Delete No profiles configured Add new profile Figure 28 Wireless Interface Packet mode settings To configure a network profile click the Add new profile button a page similar to Figure 29 will be displayed The network provider will prov
9. External 4 Load 12V Max Series 1000 Outputs Figure 10 Digital Output circuit connector Output 1 Common Output 2 Table 7 Digital Output connections 4 8 Factory Default Reset Switch The factory default reset switch is used to restore the configuration of the Series 9000 to the factory defaults The switch is accessed through a small hole on the rear of the unit adjacent to the power connector refer to Figure 11 To reset the configuration first power down the unit then using a suitable tool depress the factory default reset switch restore power to the unit ensuring the switch remains depressed for approximately 3 seconds after power 1s applied The status and signal strength indicators will flash red then green to indicate the configuration has been reset The modem will re boot as normal with the factory default settings E Reset Switch Figure 11 Factory Default Switch access A Using the Factory Default Reset Switch will erase all existing configuration settings and restore the factory default settings This includes the network connection profile settings APN user name and password Page 9 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 5 Installation 5 1 Antenna Installation Correct antenna installation 1s required for optimal performance of the Series 9000 For correct alignment line of site 1s re
10. Series 9000 Satellite Modem Router Quick Start Guide Document Number 0013 001 000169 Version 0 1 14 September 2009 Sor Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright 2009 Series 9000 Quick Start Guide 14 September 2009 Dcoumentation Control Generation Date September 14 2009 Copyright 2009 Cybertec Pty Limited All rights Reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Cybertec Pty Limited Cybertec Pty Limited has intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Cybertec Pty Limited the furnishing of this document does not give you any license to this intellectual property Legal Information The contents of this document are provided as is Except as required by applicable law no warranties of any kind either express or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose are made in relation to the accuracy and reliability or contents of this document Cybertec Pty Ltd reserves the right to revise this document or withdraw it at any time without prior notice Under no circumstances shall Cybertec Pty Ltd be responsible for any loss of dat
11. a or income or any special incidental and consequential or indirect damages howsoever caused More information about Cybertec can be found at the following Internet address http www cybertec com au Page 1 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright 2009 Series 9000 Quick Start Guide 14 September 2009 Contents 1 Introduction 2 Safety 3 Care Recommendations 4 Indicators and Interfaces Al MOLI A 4 gh tae ay Sue en ra a AA sd nente Az MOdeL 9220 en var nde tn er A E aa a a a ADs MICA OS de oo Se Bean eH o A a A A A Ie dn En Br es Ae AAA E A de Modem DCE Serial Port 4 4 4 6 Bee oe eh ew eS ee SR orn a ewe 4 4 6 DTE Serial Ports Model 9220 Only 2 2 e a 4 7 Digital Inputs amp Digital Outputs Model 9220 Only 2 20040 4 8 Factory Default Reset Switch men ar Aes oe whe RAS Se SR ae OEE ERS Ge eee 4 5 Installation Salk Antenna FastallAHOf a a in oe Wel A Bree En dd BB A ec 5 2 Series 9000 Installation a eee eeen 6 Accessing and Using the Web Interface 6 1 Windows PC Network Settings 2 oa a a e 6 2 Accessing the Series 9000 Web Server 2 2 e 7 Basic Configuration Jel Configure the Satellite interface arn waas da e aa AA A a A 7 2 Configure the LAN interface and DHCP Server e 7 3 Configure clients to use the Series 9000 2 2 0 0 00 0 e 8 Troubleshooting S L Sen
12. address of the group in the Start Address box o Enter the last address of the group in the End Address box O o Enter a lease time for the Default Lease time o Enter a lease time for the Maximum Lease time e Click Update to set the changes LAN Interface Configuration Enabled El IP Address 10 10 10 10 Netmask 255 255 255 0 MTU 1500 DHCP Server Configuration Y Check to enable DHCP server Enabled wl Start address 10 10 10 100 Set the DHCP IP address range End address 10 10 10 200 Default lease time mins 1440 Set the DHCP lease times Maximum lease time mins 1440 Reset Update A Click to save changes Figure 35 DHCP configuration 7 3 Configure clients to use the Series 9000 The Series 9000 will act as a gateway for connections destined over the wireless interface The default configura tion will provide Network Address Translation and firewalling to protect clients on the local network To configure clients to use the Series 9000 as their gateway e If the clients have a DHCP address allocated by the Series 9000 they will have learned the necessary settings No further configuration is needed e If clients have static IP addresses set their default route and DNS server to the IP address of the Series 9000 Page 23 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright 2009 Series 9000 Quick Start Guide 14 September 2009 8 Troubleshooting The follow
13. ected to earth ground during normal use Figure 21 shows the location of the Functional ground termination point Functional Earth termination point Figure 21 Functional ground lug Page 14 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 6 Accessing and Using the Web Interface All configuration of the Series 9000 modem is performed via the web interface In order to view the web pages a computer with a fixed IP address on the same sub net as the Series 9000 Modem Router will need to be connected to one of the LAN ports e The default IP settings of the Series 9000 Modem Router are o IP Address 10 10 10 10 o Netmask 255 255 255 0 e The recommended IP settings for the PC used to configure the Series 9000 Modem Router o IP Address 10 10 10 20 Netmask 255 255 255 0 o Default Gateway 10 10 10 10 Primary DNS 10 10 10 10 O O A Although it is possible to connect the Series 9000 Modem directly to a Local Area Network LAN it is recommend that the network configuration as described in this section be performed prior to doing so 6 1 Windows PC Network Settings The following describes how to configure the network settings of a Windows XP PC with the IP settings listed above so that it can access the Series 9000 Modem Router network the connection should be removed before performing the changes To restore the network
14. es JODIDOS NOU Stalls aiea a A AAA ee de ae bas S 2 Cannot connect to web paces caw ad defied a ba eRe Dede ed ee woe wwe wes So Network Status Paull isa bdo 4 54 4 20648 a 43564485 445 643 SA Connection Status Paulie gt it A A ARA ARAS AAC EIA IA Page 2 of 26 VD 0 A A OA wn hh hh A 10 10 12 15 15 16 18 18 22 23 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 1 Introduction The Cybertec Series 9000 product range includes several models of Satellite Modem Routers designed for use on the Thuraya satellite service The Series 9000 models provide support for download data rates of up to 60Kbps and upload data rates of up to 15kbps This guide will provide an overview of the features and interfaces of the Series 9000 Installation of the unit and antenna will described as well the configuration of the unit for a standard satellite connection Further information can be obtained from the Series 9000 User Manual Note The guide assumes that the configuration of the Series 9000 Modem Router is the factory default state If the modem has been previously configured it may be necessary to perform a configuration reset to reset the the configuration to the default state prior to configuring the device The procedure to perform a configuration reset is described is Section 4 8 2 Safety Please observe the general safety precautions outli
15. he unit in dusty dirty areas connectors as well as other mechanical part may be damaged Page 3 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 4 Indicators and Interfaces This section describes the indicators and interfaces for each of the models in the Series 9000 range The Series 9000 Model 9100 and Model 9220 differ in that the Model 9220 has 2 additonal serial ports digital inputs and digital outputs 4 1 Model 9100 The Ethernet ports serial port indicators are located on the front panel as show in figure 1 The rear panel contains the connectors for power and antenna in addition to the SIM drawer and factory reset switch as shown in figure 2 Signal Status Serial Port DCE Male Power Network Ethernet Ports Functional Factory default Earth switch Power Satellite Antenna GPS Antenna SMA SMA SIM Drawer SIM Drawer Eject Figure 2 Model 9100 rear panel 4 2 Model 9220 The Ethernet ports serial ports and indicators are located on the front panel as show in figure 3 The rear panel contains the connectors for power digital inputs digital outputs and antenna in addition to the SIM drawer and factory reset switch as shown in figure 4 Ethernet Signal MODEL 9220 Ports Status i A A 4 A Os wT Power RS Serial Port DCE Male Network ils l Serial Ports SERIAL 2 SERIAL 3 DTE Female Figure 3 Model 9220
16. ide 14 September 2009 5 2 3 Installing the SIM Card Before removing or inserting the SIM card ensure that the power has been turner off and the power connector has been removed from the unit A Damage may result to the unit if excessive force is used to remove the SIM drawer e Do not use excessive force when pressing the SIM drawer eject button e Do not press or lever the SIM drawer press only the SIM drawer eject button to remove the SIM drawer and SIM Card The SIM card drawer 1s located on the rear of the unit e The SIM card drawer eject button is a small yellow button located next to the SIM drawer on the rear panel of the Series 9000 Refer to the image on the left of Figure 18 for the location of the SIM card eject button To eject the SIM card drawer press the SIM card drawer eject button using a suitable tool and remove the drawer SIM Drawer SIM card contacts Eject face up Align SIM card notch with drawer notch SIM Drawer SIM card drawer Figure 18 SIM card eject button e Insert the SIM card into the SIM card drawer with the contacts facing up as shown on the right of Figure 18 e Slid the drawer back into the unit ensuring that it locks into place 52 4 Antenna Cables The antenna connectors on the Series 9000 are SMA type Attach the cables as shown in Figure 19 The orientation of the cables is as follows Antenna LHC Satellite connection Series 9000 Connector ANT Antenna RHC GPS connect
17. ide some or all of the configuration items listed below depending on the type of connection provided The values provided should be entered into the appropriate fields A standard Internet type connection will usually only require the APN e APN Access Point Name e Dial string e Authentication None PAP CHAP e Username e Password A In order to set a password click the check box marked New The password can now be entered in the text field The password is visible as it is being typed so that it can be checked for errors prior to being set Once set the password will no longer be visible Page 19 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 A The satellite service provider may not supply a username and password if network authentication is not required In this case set the Authentication to None leave the username blank and do not set a password Packet Mode Enter APN Enter dial string Set authentication Dial String Y Authentication CHAP y Enter username Username username x ee E 77 check new and enter asswor ot se ew passwor password Cancel Update h Click to save profile Add new profile APN Figure 29 Adding a new profile Once the data has been entered click the Update bottom to add the profile The screen will now change to show the newly added profile as this is the only profile e
18. ill change Enter the new address in the browser on the PC It will be necessary to login again following the procedure described in the previous section Page 22 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 7 2 2 Enabling DHCP The DHCP server allows clients on the local network to be automatically allocated IP addresses from the Series 9000 DHCP also provides the clients with network settings such as default route and location of DNS servers By default the DHCP server is disabled however it has been configured to serve IP addresses in the range 10 10 10 100 through 10 10 10 200 and the Default and Maximum lease times have been set to 1440 minutes So if these values are consistent with the network to which the Series 9000 is connected then the DHCP server can be enabled by setting the Enabled field to Yes and clicking the Update button If the standard settings are not applicable for the connected network then refer to Figure 35 and follow the steps below to configure the DHCP server e Choose a group of available IP addresses on the local network For example if the IP address of the Series 9000 is 10 10 10 10 with a netmask of 255 255 255 0 a group chosen could be 10 10 10 100 to 10 10 10 200 This will provide 101 addresses for clients e Under the DHCP Server Configuration table O Set the Enabled option to Yes Enter the first
19. ing is a list a potential problems and possible causes If after the checking through the list a problem persists refer to the Series 9000 User Manual for further information 8 1 8 2 8 3 Series 9000 Does not start Check that the power indicator Refer to Section 4 3 1 is green If not then check the power supply 1s of the correct voltage and the connections to the Series 9000 are correct Refer to section 5 2 5 for details Check the front panel indicators for a fault condition paticulalry the Status indicator Refer to Section 4 3 Cannot connect to web pages Check the Ethernet cabling between the PC and the Series 9000 Check that the connection LED on the Series 9000 Ethernet port is lit 1f not then check the Ethernet cabling Refer to Section 4 4 Check the IP address settings of the computer have been set correctly Refer to section 6 The IP address of the Series 9000 Modem Router may have been changed from the default value If this is the case then o Make sure the IP address settings of the computer are correct for the IP address chosen and the correct IP address has been entered in the web browser or o If the IP Address of the Series 9000 Modem Router is not know then a factory reset will reset the IP address to the default value Refer to section 4 8 for details The password may have been changed from the default if the new password is not know then a factory reset will set the password to the default Refer
20. ion Series 9000 Connector AUX Ensure that the connecting nut is done up tightly in order to make a good connection Satellite Antenna GPS Antenna Figure 19 Antenna cables connected to SMA connectors Page 13 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 5 2 5 Connecting the Power Supply The Series 9000 requires a DC power source in the voltage range of 10VDC to 60VDC The power connector accepts a screw terminal plug which should be wired as shown in figure 20 and plugged into the power connector on the rear of the Series 9000 Negative amp Ground terminal Positive terminal Figure 20 Power plug wiring and Power connector The Series 9000 is designed to self protect from permanent damage if the voltage exceeds 60VDC or if reverse polarity is applied In the case of either event the modem may need to be A returned for service The Series 9000 may be damaged if there is any potential difference between the chassis ground RS232 signal ground power input or antenna shield Before connecting any wiring ensure all components are earthed to a common ground point An external isolator will be required if a positive earth power supply 1s used 5 2 6 Functional Ground This equipment is intended to be grounded to comply with emission and immunity requirements Ensure that the functional ground lug is conn
21. ions Place screws in mounting holes Place washers over screw and secure with nut Figure 13 Fixing the antenna to the bracket Page 10 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 5 1 3 Attaching the Antenna The antenna is attached to the mounting pole using a hose clamp Referring to Figure 14 thread the hose clamp through the slots in the antenna mounting bracket Then wrap the hose clamp around the mounting pole and slide the end of the hose clamp through the screw mechanism Using the alignment data determined in Section 5 1 1 point the antenna in the direction of the Satellite Tighten the screw to secure the antenna to the pole Figure 14 Fixing the antenna to the bracket 5 1 4 Attaching the Antenna Cables Remove the protective covers from the N Type connectors and attach the cables as shown in Figure15 Take note of markings adjacent to the connector the markings indicate the polarisation of the signal on that connector and determine which of the connectors the cable will be connected to on the Series 9000 Figure 15 Fixing the antenna to the bracket 5 1 5 Fine Tuning Fine tuning of the alignment may be required if the signal strength is not sufficient to establish a satellite connec tion This should be completed once the Series 9000 has been installed and configured Page 11 of 26 Cybertec Pty Limited Document
22. ned in this manual during all phases of operation and service of the Series 9000 Modem Router If you do not comply with these precautions or with specific safety warnings contained elsewhere in this manual or on the product itself you will violate the standards of design manufacture and intended use of the product Cybertec does not assume any liability for failure to comply with these precautions Read this manual completely and make sure it is understood fully before commencing installation Check that the intended application does not exceed the safe operating specifications for this unit This unit should only be installed by qualified personnel The power supply wiring must be sufficiently fused and if necessary it must be possible to manually disconnect the unit from the power supply 3 Care Recommendations To maintain correct operation of unit and to fulfill the warranty obligations the following care recommendations should be followed This unit must not be operated with the covers removed Do not attempt to disassemble the unit no user serviceable parts are contained within the unit Do not drop knock or shake the unit rough handling may cause damage to internal circuit boards Do not use harsh chemicals cleaning solvents or strong detergents to clean the unit Do not expose the unit to any kind of liquids rain beverages etc the unit is not waterproof Keep the unit within the specified humidity levels Do not use or store t
23. nfiguration refer to the Series 9000 User Manual 7 1 Configure the Satellite interface To access the configuration page for the Satellite interface click on Satellite the Satellite Network configuration page will be displayed as shown in Figure 26 Series 9000 Modem Status System Network Routing Firewall VPN Serial Server Management Network Satellite Network Network Configuration Operating mode Packet mode GmPRS gt GPS antenna power enabled 5V a Set SIM PIN code Setup D eese A pte PE Copyright 2009 Cybertec Pty Ltd Figure 26 Satellite Network configuration 7 1 1 Network Configuration The Network Configuration section contains the settings for the operational mode of the modem It also allows the antenna power supply to be enabled which by default is disabled The default settings with Operating mode set to Packet mode GmPRS and GPS antenna power disabled will be adequate for connecting to the packet based network using the standard antenna 7 1 2 Setting the SIM card PIN The SIM card may have a PIN associated with it and my require the PIN to be entered before the modem can access the SIM To set the SIM PIN click Setup A dialog box will be displayed similar to that shown in figure 27 set the field marked Enter when requested to Yes and enter the PIN in the New PIN and Confirm PIN entry boxes Then click the Set button to save the PIN Page 1
24. ntered it will be automatically selected as the current profile and the profile entry will be shaded green to indicate that it is the selected profile 7 1 4 Enable the Satellite Connection To complete the configuration of the satellite connection set the Connection state to Always connect and click the Update button to save the changes Once the changes have been set the Series 9000 will attempt to establish a satellite connection The connection time will vary and may take several minutes to complete Figure 30 shows the completed satellite configuration Packet Mode Connection Configuration Connection state Always connect y Current profile 1 sf Reset Update Index APN Dial String Authentication Username Password Edit Delete Ar A Eme SLE Add new profile Figure 30 Completed wireless configuration 7 1 5 Connection Status To check the status of the connection select Status from the top level menu and then select Satellite from the second level menu The Satellite status page will be displayed Before a connection can be established the modem will need to obtain GPS lock when first installed in a new location this may take some time to acquire The modem may re start the RF circuitry if a connection is not established within the timeout period Figure 31 shows the Satellite status page with GPS lock not yet acquired Page 20 of 26 Cybertec Pty Limited Copyright c 2009 Satellite Document 0
25. quired between the antenna and the Thuraya satellite This means the antenna needs to pointed at the satellite with no obstruction in the path Ensure that antenna is mounted so that is has a clear view of the sky and is not obstructed by any structure object or vegetation 5 1 1 Antenna Alignment Before commencing installing of the antenna the correct elevation and azimuth for the location will need to be determined The elevation is the angle at which the satellite signal will arrive at the antenna and the azimuth is the angle the antenna should be rotated from North The best way to determine these values is the use the calculator at DishPointer www dishpointer com At the Dish Pointer web page the details of the location are entered and depending on location either the Thuraya 2 44 0E Europe and the Middle East or Thuraya 3 98 5E Australia and Asia Satellite are selected The elevation and azimuth values will then be calculated 5 1 2 Mounting Bracket Attachment The bracket it attached to the antenna with two screws First align the bracket with the top two mounting holes on the antenna as shown in figure 12 Then referring to figure 13 insert the screws through the antenna mounting holes and place the flat washer and spring washer over the screw from the rear and secure with the nut Align bracket and antenna mounting holes Mountin clamp slots Antenna fixing holes Figure 12 Antenna bracket showing fixing locat
26. serial ports are RS232 level ports accessed via the two DB9 Male connectors on the front panel of the unit Refer to Figure 8 and Table 5 for the connections to these ports SERIAL 2 SERIAL 3 Figure 8 DTE Serial ports Page 7 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 sG Signal Ground I Out Table 5 DTE Serial port connections 4 7 Digital Inputs amp Digital Outputs Model 9220 Only The digital inputs and digital outputs are close contact type the connectors are on the rear of the unit The digital input connector is on the left hand side marked IN the plug should be wired with reference to the circuit diagram shown in Figure 9 and the connections shown in Table 6 The digital output connector is on the right hand side marked OUT the plug should be wired with reference to the circuit diagram shown in Figure figure 10 and the connections shown in Table 7 AN The Common C connection terminals on the Digital Input connector and Digital Output connector are at the same potential as the power supply ground External Contact External Contact Series 9000 Inputs C Figure 9 Digital Input circuit and connector Table 6 Digital Input connections Page 8 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009
27. settings of the PC record the current settings at Step 6 in the following procedure then when the Series 9000 Modem has been configured following the procedure again and use the recorded values at Step 6 This procedure will change the network settings of the Windows PC if the PC is connected to a 1 Open the Control Panel by selecting Start gt Control Panel y Lomput E Control Panel A A Access and 2 Double click the Network Connections icon Automatic Updates Adm a lt e gt Network Networl Connections 3 Double click the Network icon Page 15 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 4 The Local Area Connection Status dialog box will be displayed as shown on the left of Figure 22 click the Properties button Local Area Connection Status wall Local Area Connection Properties General Support General Authentication Advanced Connection Connect using Status Connected EB Intel R PRO 100 VE Network Conne Duration 00 04 12 Speed 100 0 Mbps This connection uses the following items E Client for Microsoft Networks a File and Printer Sharing for Microsoft Networks gt QoS Packet Scheduler Description Transmission Control Protocol lnternet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Activity
28. sville NSW 2111 Australia Phone 612 9807 5911 Fax 612 9807 2258 www cybertec com au a i
29. to section 4 8 for details Network Status Fault Check the Wireless Status page for a list of possible faults 8 3 1 SIM Card Absent or Faulty Check that the SIM card has been installed correctly Refer to Section 5 2 3 Check with the Network provider to ensure that the SIM card has been activated Check that the SIM PIN has been entered correctly Refer to Section 27 The SIM card may be faulty if possible test using an alternative SIM card Network Registration Fault Check that the antenna has been installed and connected correctly Refer to Section 5 1 If the signal strength is low check the antenna alignment Refer to Section 5 1 1 Check that GPS lock as been acquired Refer to Section 7 1 5 Check that the connection profile details have been entered correctly Refer to section 7 1 3 Page 24 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright 2009 Series 9000 Quick Start Guide 14 September 2009 3 4 Connection Status Fault 8 4 1 Status Disabled e Check that the Connection State 1s set to enabled on the Wireless Packet Mode page Refer to Section 7 1 4 e Check the profile APN Username and password have been set correctly Refer to section 7 1 3 Page 25 of 26 Cybertec Pty Limited Document 0013 001 000169 Version 0 1 Copyright c 2009 Series 9000 Quick Start Guide 14 September 2009 Page 26 of 26 Cybertec Pty Limited ABN 72 062 978 474 Unit 11 41 43 Higginbotham Road Glade
30. tor will be green if a fault is detected either at boot up or during normal operation the indicator will light red When the unit is first switched on or is reset the indicator will first light red then flash red in sequence with the Signal Strength Indicator refer to section 4 3 4 this is normal behaviour during boot up and does not indicate a fault Boot up behaviour Red Red Flashing Green Table 2 Status Indicator 4 3 4 Signal Strength Indicator The Signal Strength Indicator reports the level of the received RF signal as well as any network connection faults that occur The signal strength 1s indicated by the number of green flashes of the indicator within an indicator period Each indicator green flash will be followed by a short off time an extended off time indicates the end of the indicator period So an indicator period starts with a green flash followed by up to 5 additional flashes then an extended off time the cycle will then repeat The maximum number of flashes in an indicator period is 6 The indicator may be red during the extended off time following the green flashes this indicates a network con nection fault The indicator will flash red if a SIM card is not present and will be solid red if the RF circuitry is restarting network registration has failed or the RF signal level is too low for a connection When the unit is first switched on or is reset the indicator will first light red then flash red in sequence
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