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1. Camera management Camera configuration lets you define communication and network parameters such as protocol type maximum file size stream type and network transmission settings You can also specify the directory locations for saving recorded and playback video captured images and downloaded files Remote configuration See Figure 33 on page 120 for an example of the Configuration screen See Table 18 on page 120 for an overview of the different browser menu functions Please refer to the specific sections on the OSD menu functions for more information on configuring these functions Go to Browser Configuration to set up the browser parameters See Access the web browser on page 112 for further information Note The configuration settings defined remotely are different from those that can be defined locally TruVision NVR 10 User Manual 119 Chapter 18 Using the web browser Figure 33 Remote browser configuration window System Information window shown Playback Log Search Device information Configuration A es Table 18 Description of remote configuration menus Menu Camera Setup Network Settings 120 Function Camera Recording Settings Snapshots Camera OSD Motion Detection Privacy Mask Camera Tamper Restricted Access Camera VCA PTZ Preset Tours Network Settings PPPoE DDNS NTP Description Define the general camera settings such as camera name stream re
2. To set up DDNS 1 From the menu toolbar click Network Settings gt DDNS 2 Check the Enable DDNS box to enable this feature 3 Select one of the DDNS types listed ezDDNS Click the Get URL button The URL address to access the unit is displayed If no host name is specified the DDNS will allocate one automatically The maximum length for the host name field is 64 characters This limit does not include tvn ddns net An example of a host name could be max64chars tvr ddns net Or DynDNS Select DynDNS and enter the server address for DynDNS In the recorder domain name field enter the domain name obtained from the DynDNS web site Then enter your user name and password registered in the DynDNS network For example server address members dyndns org Domain mycompanydvr dyndns org User name myname Password mypassword Oy NO IP Enter server address for example dynupdate no ip com In the host name field enter the host obtained from the NO IP web site Then enter the user name and password that are registered with the No IP network 4 Ask your ISP service provider for your DNS server address or look it up in the browser interface settings of your router Go to Network Settings and enter the preferred and alternate DNS server addresses as well as the default gateway address 5 Click Apply to save the settings and click Exit to return to live view NTP server settings A Network Time Protocol NTP serv
3. Camera Tamper Restricted Access C VCA PTZ Presets Tours Camera Setup Click Full Screen to activate the whole screen or Clear to clear the screen 5 Set the sensitivity level Drag the Sensitivity scroll bar to the desired sensitivity level Default is 3 6 Specify the target size In the Target Size option specify how many grid squares must be activated before motion is detected Enter a value between 0 and 255 squares Default is 1 square 7 Select the cameras that will start the motion recording schedule once motion is detected Click Actions The Actions window appears Click the Trigger Channel tab and select the cameras that will record when a motion alarm is triggered Click Apply to save the settings 8 Select the arming schedules for motion detection In the Actions window click the Arming Schedule tab and select the day of the week and the time periods during the day when motion can be recorded You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week Note Time periods defined cannot overlap 9 Link the corresponding action to motion detection In the Actions window click the Actions tab to define the method by which you want the recorder to notify you of the alarm see page 86 for the list of alarm notification types available Notify Alarm Host is the default selection More than one
4. Select whether the monitor output time bar appears on screen Check the box to enable disable Default is Enable Select the desired video output interface to apply VGA HDMI Default is VGA HDMI The factory default multiview format displays all channels 2x2 layout for the 4 channel NVR 10 and 4x4 layout for the 8 16 channel NVR 10 set the length of time for which a camera image is displayed on the selected monitor before moving to the next camera during sequencing Default is off No Switch select whether to hear audio from cameras in both live and playback mode However in order to be able to hear audio in playback you must enable the audio output setting Default is Disable Check the box to enable disable audio output select which monitor will be the event monitor showing full screen monitoring in case of events HDMI VGA Default is HDMI VGA Set the length of time during which an image is displayed on the event monitor in full screen in case of an event Default is 10 seconds Set the length of time during which an image is displayed on the event monitor in full screen in case of an alarm Default is 10 seconds The Layout window allows you to define the layout of each of the different views as they are shown when selecting the different live views or the sequencing order The cameras are sequenced in numeric order by default You can change the order of the cameras for all monitors The camera order in the
5. A lt 1 TruVision NVR 10 User Manual Alarm Output Alarm Output Manual Trigger Manual Alarm Buzzer Settings Appendix E Default menu settings Alarm Input Name Null Type NO Enable Alarm Input Disable Actions Trigger channel No Alarm schedule All day for whole week Rule Null PTZ link Null Alarm Output No A lt 1 Alarm Output Name Null Time Out 5 s Actions All day for whole week Trigger none System Buzzer Time Constant Camera Buzzer Time Constant Notifications Notification Video Loss Display Event Icon Yes Notification Type HDD Full Enable Alarm Audio Disable Notify Alarm Host Disable send Email Disable Trigger Alarm Output Disable Video Loss Settings Alarm Host Setup Camera IP Camera 1 Enable Video Loss Alarm Disable Actions Arming Schedule All day for whole week Rule Null Alarm Host Setup TruVision NVR 10 User Manual Alarm Host 1 IP Null Alarm Host 1 Port 5001 Alarm Host 2 IP Null Alarm Host 2 Port 5001 Alarm Host 3 IP Null Alarm Host 3 Port 5001 137 Appendix E Default menu settings Device Management Time amp Date Settings DST Settings General Settings General Configuration Files Time Zone GMT 08 00 Date Format MM DD YYYY Time Format 12 hour Display Day Disable System Date Current System Date System Time Current System Time Auto DST Adjustment Disable Enable DST Disable From Apr 1st S
6. Each green square in the timeline represents an hour in the 24 hour period e TL Hi Dark green High quality time lapse Records high quality video e TL Lo Bright green Low quality time lapse Records low quality video This could be used for example for night recordings when few events or alarms are expected Saving the video in low quality helps save resources on the HDD e Event Yellow Records only events such as motion detection and POS ATM text insertion e Alarm Red Records only alarms e None Grey No recording during this period Edit button Click to modify schedules and to copy schedules to other days of the week Timeline There is a 24 hour time line for each day Up to eight recording periods can be scheduled during the 24 hour period Copy button Click to copy schedules between cameras Define a schedule from the recording schedule window To set up a daily recording schedule 1 P 5 Select a camera Check the Enable Recording box to indicate that video from this camera is to be recorded Click a record type in the legend to activate that record type The cursor changes to a pen Drag the pen cursor across desired hours and days in the schedule overview to mark those times with that specific record mode To mark areas with a different record type click on a different record type to activate it Click Apply to save the settings and Exit to return live view Define a schedule from
7. System Information 6 To view alarm output information click Alarm Outputs You can view the alarm output number alarm name and alarm status Device Info Camera Alarm Name Alarm Status PoE Disabled Record Alarm Inputs Network HDD Log Search Refresh System Information 7 To view network information click Network You can view the IPv4 address IPv4 subnet mask IPv4 default gateway IPv6 address 1 IPv6 address 2 IPv6 default gateway preferred DNS server alternate DNS server enable DHCP enable PPPoE PPPoE address PPPoE subnet mask PPPoE default gateway MAC address serer port HI TP port multicast IP RTSP service port enable Telnet and total bandwidth limit Kbps TruVision NVR 10 User Manual 107 Chapter 17 System information Device Info Network IPv4 Address 192 168 0 84 PoE IPv4 Subnet Mask 255 255 255 0 Record IPv4 Default Gateway 99 31 228 1 Alarm Inputs IPv6 Address 1 IPv6 Default Gateway Preferred DNS Server 68 94 156 1 HDD Alternate DNS Server 68 94 157 8 Log Search Enable DHCP Disabled Enable PPPOE Disabled PPPOE Address PPPOE Subnet Mask PPPOE Default Gateway MAC Address 8c e7 48 5c 77 1d Server Port 8001 Refresh System Information 8 To view HDD information click HDD You can view the HDD label status capacity free space property type and group Device Info nD Camera Label Status Capacity Free Space Property Type Group PoE Record A
8. TVE 800 TVE 1600 Onvif 125 Appendix B Product Codes This is the TruVision NVR 10 TVN 10 User Manual for the models listed below Table 1 Product codes TVN 1004c 1T TVN 1004c 2T TVN 1004cS 1T TVN 1004cS 2T TVN 1008 2T TVN 1008 4T TVN 10088 2T TVN 1008S 4T TVN 1016 3T TVN 1016 6T TVN 10168 3T TVN 10168 6T 126 TruVision NVR 10 4 channels 20 Mbps 1TB TruVision NVR 10 4 channels 20 Mbps 2TB TruVision NVR 10 4 channels 4 channel PoE switch 20 Mbps 1TB TruVision NVR 10 4 channels 4 channel PoE switch 20 Mbps 2TB TruVision NVR 10 8 channels 40 Mbps 2TB TruVision NVR 10 8 channels 40 Mbps 4TB TruVision NVR 10 8 channels 8 channel PoE switch 40 Mbps 2TB TruVision NVR 10 8 channels 8 channel PoE switch 40 Mbps 4TB TruVision NVR 10 16 channels 80 Mbps 3TB TruVision NVR 10 16 channels 80 Mbps 6TB TruVision NVR 10 16 channels 8 channel PoE switch 80 Mbps 3TB TruVision NVR 10 16 channels 8 channel PoE switch 80 Mbps 6TB TruVision NVR 10 User Manual Appendix C Port forwarding information A router is a device that lets you share your internet connection between multiple computers Most routers will not allow incoming traffic to the device unless you have configured them to forward the necessary ports to that device By default our software and recorders require the following ports to be forwarded Note Port forwarding may reduce the security of the computers on your network
9. Use the Display Settings menu to adjust the settings related to the local monitor output of the recorder such as selecting the main and event monitors multiview layout display the monitor time bar sequence dwell time options and enable or disable the local audio output See Figure 17 below Figure 17 Display Settings window 1280 720 60HZ VGA HDMI P Beil a No Switch E VGA HDMI Re D E Ser Eve Ey Alarm Full Screen Table 10 Description of the Display setup window Option Description 1 Picture Setting Define the desired output mode Select one of the options from the drop down list Standard Bright Soft or Vivid and click Apply 50 Option 2 Resolution Display Status Icons Timebar Transparent Enable Timebar Video Output Interface Default View Sequence Dwell Time Enable Audio Output Event Monitor Event Full Screen Monitoring Dwell Time Alarm Full Screen Monitoring Dwell Time Layout Chapter 9 Display settings Description Define the resolution of the selected monitor select one of the options from the drop down list and click Apply The selected resolution must be the same as that of the monitor Define whether the status icons are displayed Default is Enable Select the transparency of the monitor output time bar on screen relative to the background to make the time bar easier to read Check the box to enable disable Default is Disable
10. Use the Recording menu to define the camera recording schedules modify the instant playback duration and to select the cameras for manual recording Recording schedule Defining a recording schedule lets you specify when the recorder records video and which pre defined settings are used Each camera can be configured to have its own recording schedule The schedules are visually presented on a map for easy reference See Figure 25 below for a description of the recording schedule window Note If a camera is set up for continuous recording it will still switch to event recording or alarm recording if motion VCA or other events that are linked to that camera channel This can be turned off in the individual action settings for each individual alarm if needed Figure 25 Description of the recording schedule window General Camera Camera i i D erable Recording Manual Recording i 0 2 6 8 o 12 16 6 270 22 2 di a Egi 3 3 1h te 1 Camera Select a camera TruVision NVR 10 User Manual 79 Chapter 12 Recording Schedule time Represents the 24 hour cycle during which a schedule is selected Schedule map There are eight days to select Sunday Sun Monday Mon Tuesday Tue Wednesday Wed Thursday Thu Friday Fri Saturday Sat and and Holiday if enabled Recording type There are five types of recording to select which are color coded e TL Time lapse Green squares Record of a specific day
11. on page 34 3 Select the file or files to play back and click Play Playback starts immediately 4 Click the playback timeline where you want the video clip to start and click the Start Clipping 5 Click the playback timeline where you want the video clip to stop and click the End Clipping button button 6 Repeat for additional clips 7 Exit playback mode A message appears asking if you want to save the video clips 8 Click Yes to archive the clips The Archive window appears Click No to exit and return to the search results window The clips are not saved 9 In the Archive window select from the drop down list the backup device to be used 10 Click Archive File downloading starts Note You can create a new folder for the video clips Press the New Folder button and enter the folder name Playing back archived files on a PC Use the standard file player software TruVision Player to play back the archived video on your PC It is downloaded automatically from the recorder when archiving files onto a backup device Note that in some cases a limited file player is included in the recorder If so when opening the file player on your PC the software will prompt a message stating that a full version of the player is available for download from our website TruVision NVR 10 User Manual 49 Chapter 9 Display settings Use the Display Settings menu to modify how the camera images appear on screen Display settings
12. using for playback 49 Power up and down recorder 12 PPPoE settings 71 Preset calling up 33 Preset tour call up 68 calling up 33 Preset tours set up 67 Presets call up 67 selecting setting up and deleting 66 set up 66 Privacy mask 62 PTZ control panel description 32 PTZ dome cameras control remotely 116 PTZ settings 65 R Recorder address change 91 Recorder name change 91 Recording schedules daily 80 defining 79 Remote control connect to the recorder 23 description 21 Resolution change monitor resolution setup 91 Restricted access 63 S S M A R T information on a HDD 98 Saturation modify 60 Search bookmarks 45 recordings by event 36 snapshots 37 system logs 108 Sequencing cameras 29 Setup wizard using 13 Shadow tour call up 68 Shadow tour tour calling up 33 Shadow tours set up 68 Single view display mode 29 Skip time playback 43 TruVision NVR 10 User Manual quick access 41 Snapshots capture remotely 117 configure settings 58 playback 37 recording settings 57 upload to FTP server 75 SNMP protocol settings 75 Soft keyboard 26 Status icons enable disable display 91 System information view 105 System logs playback 108 search 108 Tamper detect video tampering 63 Time configure display 89 U UPnP settings 76 User privileges camera configuration 102 local configuration 101 remote configuration 102 Users adding a new
13. Click Apply and manually reboot the recorder to save the settings DDNS settings DDNS servers allow you to connect to your recorder using a fixed address This fixed address needs to be registered with a DNS service The DDNS setup menu allows you to enable or disable DDNS and to configure it using ezDDNS No IP or DynDNS Note Some service providers block the default RTSP streaming port 554 used for video streaming so if you are not receiving video images over the internet you may need to change it to another value See Appendix C Port forwarding information on page 137 for more information See Port forwarding information in the appendix for more information There are three ways to set up a DDNS account e eZDDNS A free of charge service included with your recorder and fully managed within the recorder interface e DynDNS A third party service where users need to apply for a DynDNS account on the Dyn com website e No IP A third party service where users need to apply for a no IP account on the no ip com website Figure 23 ezDDNS setup window Network Settings PPPOE Enable DDNS DDNS Type Server Address NTP Host Name Email FTP SNMP UPnP Net Detect Network Statistics Note that DNS servers and Default Gateway must be entered in Network Settings tab Network Settings 72 TruVision NVR 10 User Manual Chapter 11 Network settings Note You cannot have two recorders with the same host name
14. Default is 1792 Pre Event This is the time the camera starts recording before the event Select the time in seconds from the list to start pre recording before the event Default is 5 seconds The maximum pre recording times available depend on the constant bit rate see Maximum storage times in the appendix Post Event This is the time the camera continues to record after the event Select the time in seconds from the list to stop post recording after the event Default is 5 seconds Auto Delete day Select the number of days after which recorded video from the specified camera is permanently deleted from the HDD A day is defined as the 24 hour period from when the auto delete mode ADM was set The maximum number of days that can be set is 9999 However the actual number of days permitted depends on the HDD capacity If the value is set to 0 the option is disabled Default is disable Record Audio Enable to record sound with the images Default is enable Click Apply to save the settings TruVision NVR 10 User Manual Chapter 10 Camera setup 5 Click Apply to save the settings PoE setup lt is important when installing IP cameras to calculate the total power consumption required so that it is less than the power budget of the NVR switches The NVR lets you easily track on screen the current and remaining power consumption for all cameras directly connected to its switches See Figure 20 below F
15. Device Info Camera PoE Record Alarm Inputs Alarm Outputs Network Device Info Device Name Model Model number serial No Model s serial number Firmware Version Encoding Version Camera Camera No Camera Name Status Motion Detection Camera Tamper Video Loss Preview PoE PoE Port Channel Name Camera Name Status Current PoE setting Current PoE consumption Peak PoE consumption Record Camera No Recording Status Stream Type Frame Rate Bitrate Kbps Resolution Record Type Active schedule Alarm Inputs No Alarm Name Alarm Type Alarm Status Triggered Camera Alarm Outputs No Alarm Name Alarm Status Network IPv4 Address IPv4 Subnet Mask IPv4 Default Gateway IPv6 Address 1 IPv6 Address 2 IPv6 Default Gateway Preferred DNS Server Alternate DNS Server Enable DHCP TruVision NVR 10 User Manual HDD Log search TruVision NVR 10 User Manual HDD Log search Default menu settings Enable PPPOE PPPOE Address PPPOE Subnet Mask PPPOE Default Gateway MAC Address Server Port HTTP Port Multicast IP RTSP Service Port Enable Telnet Outgoing Bandwidth Limit Kbps Label Status Capacity Free Space Property Type Group Start Time End Time Event All Type All 141 Appendix F TruVision Recorder Archiving Instructions Searching and playing back recorded video 1 In live view press the Search button on the front panel O
16. From the menu toolbar click Storage Management gt Bad Sector Detection 2 Select the HDD you want to test 3 Select whether you want to do a key area detection or a full detection and click Detect 4 The system checks the HDD The color coded result is displayed on screen If there are bad sectors found click Error Info to see a list of the errors found 5 If required click Pause to pause the test or Cancel to cancel it 6 Click Exit to return to live view TruVision NVR 10 User Manual 99 Chapter 16 User management By default the recorder comes with three user accounts an Administrator account an Operator account and a Guest account These accounts provide multiple levels of access and functionality See Table 16 below for a description of the different user accounts Table 16 User accounts User Description Administrator The administrator account includes extended menu with full access to all settings The Administrator has the authority to add delete or configure parameters for many of the system functions There can only be one administrator The user name is admin The name cannot be modified The default password is 1234 Operator The operator account includes reduced menu access to Video settings inaccessible features are not visible The default user name is operator The default password is 2222 Guest The guest account includes menu access with no programming possibilities inaccessible feat
17. LED it will flash during archiving TruVision NVR 10 User Manual Name 8 Display buttons 9 Menu and Search buttons 10 Numeric buttons 11 Status LEDs Chapter 4 Operating instructions Description See Table 3 below for a detailed description of all these buttons for different tasks Display In multiview mode toggle through the various multiviews full quad 1 5 1 7 9 and 16 In HDD information mode and user management mode delete a selected item In PTZ mode delete a selected key point In Log Search mode display the details of a log file in Log Search result Seq In Live View mode start stop sequencing cameras on the current monitor Menu Enter exit the main menu Search In live view enter the advanced search menu Switch between different cameras in live PTZ control or playback modes Enter numerals 0 to 9 when using the virtual keyboard HDD A steady GREEN light indicates that the NVR is accessing the HDD in read or write operation A steady RED light indicates HDD failure Network A steady GREEN light indicates that the NVR is currently connected to a network No light indicates that the NVR is not connected to any network Internal A steady GREEN light indicates that the NVR is currently recording video audio A steady RED light indicates internal health failure Alarm A steady RED light indicates that there is a sensor Alarm In A steady GREEN light indicates no alarm Table
18. Please contact your network administrator or a qualified network technician for further information Port 80 HTTP protocol Used to connect via IE browser Port 8000 Client Software Port Used to connect to video streams Port 554 RTSP Port Real time streaming protocol Used to record video remotely Port 1024 RTSP Port for 3G 4G Use with mobile apps Used for 3G 4G connection Note It is recommended that the RTSP port 1024 should only be used when experiencing connection issues over a 3G 4G connection Seeking further assistance Third party assistance on configuring popular routers can be found at http www portforward com http canyouseeme org http yougetsignal com Note These links are not affiliated with nor supported by Interlogix technical support Many router manufacturers also offer guides on their websites as well as including documentation with the product On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device TruVision NVR 10 User Manual 127 Appendix C Port forwarding information lf you cannot find any information for your particular router please contact your router manufacturer or internet service provider for further assistance 128 TruVision NVR 10 User Manual Appendix D Maximum pre recording times The maximum pre recording time that can be selected depends on the bit rate Frame rate resolution and image quality do not impac
19. Search snapshots Search results A search will usually produce a list of recording files which may extend to several pages The files are listed by date and time The most recent file is listed first You can then select a file to play it back See Figure 12 below for an example of a search A recording file can be up to 1GB in size Every day at midnight a new recording file is started and each event Is also stored as a separate recording file For more details about how to archive multiple recording files please reference the Archiving instructions in the appendices of the user manual Only one file can be played back at a time Figure 12 Example of a search result list A Search result Mca Start End Time Size Play Lock M01 03 12 2014 13 48 10 14 38 49 590 049KB a D MD1 03 12 2014 13 21 31 13 39 41 213 854KB af HDD 6 Start time 03 12 2014 13 41 31 End time 03 12 2014 13 48 10 Total 3 P 1 1 Total size 77 54KB Cancel 1 Click to playback the selected video 2 Click to lock recording to prevent it from being overwritten Search and play back recordings by time and video type You can search recorded video by time and video type such as continuous recordings alarms and all recordings Video can be played back simultaneously across several cameras TruVision NVR 10 User Manual 35 Chapter 6 Searching files To search archived video files 1 3 4 In live view right click the m
20. Setup Alarm Output Manual Trigger Buzzer Settings Notifications Video Loss Alarm Host Setup Device Time amp Date Setting Management General Settings Configuration Files Upgrade Firmware Holiday TruVision NVR 10 User Manual Chapter 18 Using the web browser Description Define the settings to send an e mail See E mail settings on page 74 for more information Define the FTP settings See Configure an FTP server to store snapshots on page 75 for more information Define the SNMP settings See SNMP settings on page 75 for more information Enable this function so that the recorder can automatically configure its own port forwarding See UPnP settings on page 76 for more information Define a multicast IP as well as the server HTTP and RTSP ports See page 69 Check the bandwidth being used by remote live view and playback See Network statistics on page 78 for more information Define the recording schedules See Recording schedule on page 79 for more information Define which cameras can manually record See Manual recording on page 82 for more information Define the alarm input parameters for when an external alarm is triggered See Set up alarm inputs on page 83 for more information Define the response when an external alarm is triggered See Manual trigger on page 85 for more information Define the manually trigger outputs of th
21. Statistics Ni f En P ow Pr se Miu En D Network Settings 10M 100M 1000M Self adaptive 192 168 254 1 192 168 0 84 255 255 255 0 99 31 226 1 8c e7 48 5c 77 1d 68 94 156 1 8001 1500 68 94 157 8 80 1025 81920 0696 69 2 Enter the required settings 70 Option 1 NIC Type 2 Internal NIC IPv4 Address 3 Bridge PoE Camera Network 4 Enable DHCP a IPv4 Address 6 IPv4 Subnet Mask Description Network interface card NIC is a device used to connect the recorder to a network Select the NIC type used from the drop down list Default value is 10 100M self adaptive for the 4 channel recorder and 10 100 1000M self adaptive for the 8 or 16 channel recorders Enter the internal NIC IPv4 address This is the IP address of the recorder s internal network managing only the PoE port cameras This is not the LAN IP address Default value is 192 168 254 1 Check this box to enable the Bridge PoE Camera Network Default value is Enable DHCP Dynamic Host Configuration Protocol is a protocol for assigning an IP address dynamically to a device each time it connects to a network Check this box if you have a DHCP server running and want your recorder to automatically obtain an IP address and other network settings from that server The DHCP server is typically available in your router Default value is Disable Enter the IP address for the recorder This is
22. across the timeline on where you want video playback to begin and then click Play on the playback control toolbar You can capture a snapshot of a video image save the video playback or download the recorded video Search for event logs The recorder compiles a log of events such as the start or end of video recording recorder notifications and alarms through which you can easily search Logs are categorized by the following types e Alarm Includes motion detection tamper detection video tampering and other alarm events e Notifications Includes system notifications such as video loss HDD failures and other system related events e Operations Includes users access to the web interfaces and other operational events e Information Includes general information on the recorder actions such as the start and end of video recording etc To search for logs click Log on the menu bar select a log type specify a date and time range and then click Search See Figure 32 on page 119 for an example of the results 118 TruVision NVR 10 User Manual Chapter 18 Using the web browser of a log search For further information on searching and viewing logs go to Search the system log on page 108 Figure 32 Results of a log search Configure the recorder via the browser Click Configuration on the menu toolbar to display the configuration window There are two ways to configure the recorder Local and Remote
23. alarm hosts can be set For each alarm host the default port is 5001 5002 and 5003 _ A A e _ Alarm Input Alarm Output Manual Trigger Buzzer Settings Notifications Video Loss Alarm amp Event Setup 3 Click Apply to save the settings 4 Click Exit to return to live view 88 TruVision NVR 10 User Manual Chapter 14 Device management This chapter describes how to Set up the time and date of the recorder select the recorder language and set up general system parameters such as the device name menu timeout period and enable disable password requirement Import export configuration files Upgrade the firmware Set up holiday periods Enable text insertion Configure RS 232 settings Time and date settings You can set up the date and time that will appear on screen as well as on time stamped recordings The start and end time of daylight saving time DST in the year can also be set DST is deactivated by default See Figure 26 on page 90 for the Time settings screen TruVision NVR 10 User Manual 89 Chapter 14 Device management Figure 26 Time and date settings window General Settings Configuration Files Upgrade Firmware Holiday System Time GMT 08 00 Pacific Time U S amp Canada MM DD YYYY 12 hour a 03 25 2015 10 15 58 E Auto DST Adjustment a vs OR 3 ORS Enable DST From DST Bias Device Management cal Apr Oct 60 Minute
24. are used to point out important information that you should read TruVision NVR 10 User Manual Chapter 1 Product introduction Product overview The TruVision NVR 10 is a versatile user friendly embedded network video recorder NVR allowing end users to record up to 16 cameras with a maximum total input bandwidth of 20 40 80 Mbps for 4 8 and 16 channels while providing integration with the UTC portfolio of security solutions and offering a seamless product experience within the TruVision brand Its embedded PoE ports allow for a true plug and play setup for TruVision IP cameras where the recorder automatically assigns the IP camera with an IP address and sets it up at default configurations Adding cameras was never easier Note The non PoE version of the NVR is not available in the Americas Its dual streaming functionality allows the user to set up different settings for recording and streaming video in live view mode using main and substreams The TruVision NVR 10 can be configured through the OSD web browser and TruVision Navigator via the SDK lt can fully integrate with the license free TruVision Navigator software which is ideal for most commercial applications TVN 10 s easy and intuitive to use web browser interface enables remote configuration and secure viewing searching and playing back of video from computers connected via the Internet Note Models are shipped with the power cords for their region Default
25. for further information e Notification Type Select HDD Full HDD Error Network Disconnected Duplicate IP Address Found Illegal Login Abnormal Record and PoE Power Overload e Enable Alarm Audio Triggers an audible beep when a notification or alarm is detected by the system or a camera e Notify Alarm Host Sends a signal to TruVision Navigator or other software applications when an alarm or notification is detected e Send Email Sends an email when an alarm or notification is detected See E mail settings on page 74 for information on how to configure the recorder to send an email e Trigger Alarm Output Triggers an alarm output or multiple alarm outputs when a notification is detected for an external alarm See Types of system alarm notifications on page 87 for information on configuring an alarm output To set up system notifications 1 From the menu toolbar click Alarm amp Event Setup gt Notification 2 Select a system alarm notification type 3 Check one or more response method Display event icon notification type enable alarm audio notify alarm host send email and trigger alarm output Note The list of options available depends on the system alarm selected 86 TruVision NVR 10 User Manual 4 J 6 Chapter 13 Alarm and event setup Repeat steps 2 and 3 for other system notification types Click Apply to save the settings Click Exit to return to live view Types of system alarm n
26. from selected cameras Digital Zoom Turn POS ATM text insertion on off 115 Chapter 18 Using the web browser Name Description Take a video snapshot View previous and next camera respectively gt If viewing in multiview format live view moves to the next group of cameras for the selected number of video tiles aed Turn audio on off Turn microphone on off 6 PTZ panel Hide display the PTZ panel Control a PTZ dome camera via the web browser The web browser interface lets you control the PTZ functions of adome camera Click a PTZ dome camera and use the PTZ controls on the interface to control the PTZ functions Figure 30 PTZ controls PTZ 1 Directional pad auto scan buttons Controls the movements and directions of the PTZ Center button is D used to start auto pan by the PTZ dome camera 2 Adjust speed of PTZ dome camera 3 Adjust zoom focus and iris 4 Turn on or off the camera light if available on the camera 5 Lens initialization Initialize the lens of a camera with a motorized lens such as PTZ or IP cameras This function helps to maintain lens focus accuracy over prolong periods of time 6 Start or stop camera wiper if available on the camera Auxiliary focus Automatically focus the camera lens for the sharpest picture 8 Start selected preset tour shadow tour depending on function selected 9 List presets available 10 List preset tours available 11 List shadow
27. if you are using the multicast function Some routers prohibit the use of multicast function in case of a network storm For Technical Support purposes only For security reasons the Telnet port is disabled by default Enter the IPv6 address for the recorder Default value is fe80 240 30ff fe48 2975 64 Enter the IPv6 address for the recorder Enter the IPv6 address of your network gateway so the recorder will be recognized within the network This is typically the IP address of your router Enter a value between 500 and 9676 Default is 1500 Enter the alternate domain name server to use with the recorder By default the HTTP port value is 80 The RTSP Real Time Streaming Protocol is a network control protocol designed for use in entertainment and communications systems to control streaming media servers The default value is 1025 Outgoing Bandwidth The default value is 81920 3 Click Apply to save the settings and Exit to return to live view PPPoE settings Although not usually used you can connect the recorder directly to a DSL modem To do this you need to select the PPPoE option in the network settings Contact your ISP to get the user name and password TruVision NVR 10 User Manual 71 Chapter 11 Network settings To configure PPPoE settings 1 From the menu toolbar click Network Settings gt PPPoE 2 Check the enable PPPoE box 3 Enter your user name and password and confirm the password 4
28. menu toolbar to display its window Click the Permission button for the user whose access privileges need to be changed The Permissions pop up window appears 3 Click Apply to save the settings 4 Click the OK button to return to the previous window 5 Click Exit to return to live view Delete a user Only a system administrator can delete a user To delete a user from the recorder I 2 3 Click the User Management icon in the menu toolbar to display its window Click the Delete button ill for the user to be deleted Click Yes in the pop up window to confirm deletion The user is immediately deleted Click Exit to return to live view Modify a user A user s name password access level and MAC address can be changed Only a system administrator can modify a user To modify a user 1 2 Click the User Management icon in the menu toolbar to display its window Click the Edit button for the user whose details need to be changed The Edit User pop up window appears Edit the user information and click OK to save the settings and return to the previous window Click Exit to return to live view TruVision NVR 10 User Manual 103 Chapter 16 User management Change the Admin password The administrator s password can be changed in the User Management menu To change the admin password 1 Click the User Management icon in the menu toolbar to display its window 2 Click the Edit button for
29. model to include the Player tool with the archived files 10 Click Archive to export the currently selected video file Note This will archive the recording file recording file currently being used Exporting video recordings via TruVision Navigator TruVision Navigator allows you to export a single recording file per camera Exported video files from TruVision Navigator need to be viewed using the TruVision export file tool 1 In the playback window drag the blue seek triangle in the Controller timeline to locate the desired time frame of the video segment 144 TruVision NVR 10 User Manual 3 4 5 Appendix F TruVision Recorder Archiving Instructions Slide the green and red markers of the video segment to adjust the time frame of the segment as required Note The selected time frame can apply to multiple cameras Click the Video button to move the selected video segment to the Collector In the Collector select the desired video thumbnails to export Click Browse and select the destination of the export file All selected video thumbnails will be exported as a single file 6 Click the Export Now button Using TruVision Player Playing back video using TruVision Player You can include multiple files in the TruVision Player playlist Double click the desired video file from the list and click the Start button When the first file finishes the next file will automatically start Merging video fi
30. mouse Search results window In many search results windows there Is an Archive button Click it to bring you to the archive window of the selected video in the search result Quick Archive To archive recorded video using Quick Archive 1 Insert the backup device into the recorder If using a USB memory drive insert the device into the USB port on the front panel lf more than one media type is found the USB device takes precedence over the others 2 Press Archive on the front panel or remote control to open the quick archive window 3 Click Start or press Archive on the front panel again The unit starts to download all the files listed 46 TruVision NVR 10 User Manual Chapter 8 Archiving files Note If there is a capacity limitation on the backup device only the most recent files will be backed up A message will appear to confirm when the download is complete Archive menu You can insert a mini USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving However the unit may not support all tyoes of USB hubs The Archive options available may depend on the type of backup device selected Figure 16 Example of an archive menu Archive Refresh 3 Jar Size Type Date Modified Delete Play Folder 09 14 2012 16 58 42 CE marking doc 50KB File 08 22 2010 22 23 50 E chO1_2014031212 3 633KB File 03 12 2014 17 20 00 B chO1_ 2014031212 OKE File 03 12 2014 17 20 00 E chO1 201
31. one alarm output available the Trigger All button just triggers the one output Clear All Stop all alarm outputs at once Click Exit to return to live view The alarm is silenced E Or 7 Press the Alarm button on the front panel or remote control The alarm is silenced TruVision NVR 10 User Manual 85 Chapter 13 Alarm and event setup Buzzer settings When an alarm is triggered by the system or a camera the recorder can be set up to respond with a warning buzzer The buzzer time is the time that it takes for the recorder to time out the buzzer when a continuous alarm occurs For example when a physical alarm input is continuously triggered the buzzer will time out after the time specified select Alarm amp Event Setup gt Buzzer Settings and select a buzzer time limit for the system and camera alarms Select Mute 5s 10 s 20 s 30 s 60 s 120 s 240 s or Constant Default is mute Alarm notification types When setting up the rules for alarm detection you can specify how you want the recorder to notify you about an alarm or event You can select more than one notification type Not all notifications types are available for all types of alarms You can quickly check the system status by looking at the status LEDs on the front panel The alarm notification types are e Display Event Icon When an alarm is triggered in the system an icon appears on screen to also alert you See Status information on page 27
32. option can be selected Click Apply to save settings TruVision NVR 10 User Manual 61 Chapter 10 Camera setup 10 Click OK to return to the motion detection settings window 11 Click Exit to return to live view Privacy mask You can define an area on screen to remain hidden from view and recording For example you can choose to block the view of a camera when overlooking residential premises This hidden area is referred to as privacy masking Privacy masking cannot be viewed in live view or recorded mode and appears as a black area on the video image For IP cameras the amount of privacy masks is determined by the amount supported by the camera To setup a privacy mask 1 From the menu toolbar click Camera Setup gt Privacy Mask 2 Select the camera for which to set up privacy masking 3 Check the Enable Privacy Mask box to enable the feature 4 Set up the mask area Up to four areas can be set Using the mouse click and drag a privacy mask box in the camera view window over the desired area You can set up to four areas for privacy masking Masked areas are dimmed and outlined in four different colors Click Apply to save settings IP Camera Status IP Camera 1 Camera Recording PoE Setup Snapshots 03 25 2015 Wed 10 14 01 Clear All Camera OSD C Clear Zone 1 Image Clear Zone 2 Motion Detection Clear Zone 3 Clear Zone 4 Camera Tamper esera 01 Restricted Access C VCA PTZ Presets Tour
33. settings including system date and time DST language menu timeout import export config files firmware upgrade holiday schedules text insertion and RS 232 settings See Chapter 14 Device management on page 89 Configures HDD information storage mode S M A R T settings and bad sector detection See Chapter 15 Storage management on page 95 Configures users passwords and access privileges See Chapter 16 User management on page 100 Displays device information camera setup information recording setup information alarm inputs information alarm outputs information network information HDD information and log search See Chapter 17 System information on page 105 Provides reference information to the various toolbars menus and keys within the interface Provides access to logout reboot and shutdown options See Powering on the recorder on page 12 1 In live view press the Menu button on the remote control or front panel Or Right click the mouse and select Menu from the pop up menu The main menu window appears The Display Settings window appears by default 2 Click the required menu icon to display its submenu options Modify the configuration parameters as required Click Apply to save the settings Click Exit to leave the menu setup and return to live view TruVision NVR 10 User Manual 25 Chapter 4 event setup The soft keyboard A keyboard will appear
34. snapshot to see it in the thumbnail window Click its Play button to see it in full screen mode When in full screen mode move the cursor to the right edge of the window to see the complete list of snapshots found in the search Click their Play buttons to see them in full screen mode TruVision NVR 10 User Manual 37 Chapter 6 Searching files 7 To see a slideshow of all the snapshots found click the or lt buttons on the snapshot toolbar to sequence forwards or backwards through the shots Log search You can open video footage from the results of a log search Refer to Search the system log on page 108 for more information 38 TruVision NVR 10 User Manual Chapter 7 Playback functionality The recorder lets you quickly locate and play back recorded video There are three ways to play back video e Instant playback of the most recently recorded video e 24 hour playback of one day s recorded video e Search video by specific time events bookmarks or snapshots see Chapter 6 Searching files on page 34 for further information The recorder continues to record the live view from a camera while simultaneously playing back video on that camera display You must have the access privilege to play back recordings see Customize a user s access privileges on page 101 for more information Figure 13 Playback window 24 hour playback shown e A 09 22 2014 Tue 10 415 21 _ E f T
35. storage mode of the HDD See Storage mode on page 96 and Group HDDs on page 97 for more information S M A R T Settings List the S M A R T information on the HDD See S M A R T settings on page 98 for more information User Management Users Define modify and delete users See Chapter 16 User management on page 100 for more information system Device Info Review the status of the device See Chapter 17 System Information information on page 105 for more information Camera Review the status of the cameras See Chapter 17 System information on page 105 for more information Record Review the status of the recordings See Chapter 17 System information on page 105 for more information Alarm Input Review the status of the alarm inputs See Chapter 17 System information on page 105 for more information Alarm Output Review the status of the alarm outputs See Chapter 17 System information on page 105 for more information Network Review the status of the network See Chapter 17 System information on page 105 for more information 122 TruVision NVR 10 User Manual Appendix A Specifications Video amp audio input IP camera input Video compression Total bandwidth available Maximum bandwidth per channel Average bandwidth per channel Bi directional audio Viewing OSD viewing resolutions Remote viewing resolutions HDMI amp VGA output resolutions HDMI ve
36. the PTZ Control icon in the live view toolbar The PTZ control panel appears Select the desired camera from the toolbar On the front panel select the desired camera and press Enter to call up the live view toolbar The PTZ control panel appears Scroll the toolbar to Shadow Tour and double click the shadow tour from the list The camera immediately carries out the shadow tour movement TruVision NVR 10 User Manual 33 Chapter 6 searching files This chapter describes how to search and playback recorded videos as well as search them by time events bookmarks and snapshots Search video menu You can easily search and play back recorded videos by time and date events bookmarks and snapshots Figure 11 The Search menu Event Bookmark Snapshot Disk Analysis Analog URE ee ee MiP Camera v ADIE 18 Start End time of record 09 27 2014 17 10 17 10 31 2014 07 42 00 Record Type All File Type All Start Time 10 31 2014 07 37 10 End Time 10 31 2014 23 59 59 Instant Replay Search The Search window has five submenus that allow you to carry out different searches by theme 34 TruVision NVR 10 User Manual Chapter 6 Searching files Search type Description Time and date Search all video by time and date of recording Event Search only event recorded files Files can be searched by alarm inputs text insertion or intelligent alarms Bookmark Search recorded files with bookmarks Snapshot
37. the quota management capacity for a channel is set to zero the recordings on that channel can still be overwritten To avoid this happening set a quota level for the channel or use the group management mode A Click Apply to save the settings Continue to configure the recorder or click Exit to return to live view Storage mode To ensure an efficient use of the storage space available on HDDs you can control an individual camera s storage capacity using HDD quota management This function lets you allocate different storage capacities for both recordings and snapshots to each camera Note If the overwrite function is enabled the maximum capacity for both recordings and snapshots is set to zero by default To set the HDD quota for a camera 1 From the menu toolbar click Storage Management gt Storage Mode HDD Information Quota A S M A R T Settings Camera IP Camera 1 Used Record Capacity 18 432 MB Used Snapshot Capacity 0 MB HDD Capacity GB 1863 Max Record Capacity GB 0 Bad Sector Detection Max Snapshot Capacity GB 0 Ay Free Quota Space 1863 GB Enable HDD Sleeping Storage Management 96 TruVision NVR 10 User Manual Chapter 15 Storage management 2 Under the Mode option select Quota 3 Select a camera whose storage capacity you want to change and enter the values in GB for the maximum record capacity and snapshot capacities The available quota space available is display
38. to have restricted access and click Apply Click Exit to return to live view VCA Setup You can link actions to a VCA alarm from IP cameras that support this feature To setup VCA alarm actions i 2 3 4 64 From the menu toolbar click Camera Setup gt VCA select the camera for which to set up the VCA alarm Check the Enable VCA Alarm box to enable the feature Click the Actions button to define which actions are required with the VCA events from each camera IP Camera Status IP Camera 2 Camera Recording PoE Setup Snapshots Camera OSD Image Motion Detection Privacy Mask Camera Tamper Restricted Access C K PTZ Presets Tours Camera Setup TruVision NVR 10 User Manual Chapter 10 Camera setup 5 Click Apply to save the settings and then click Exit to return to live view Configure PTZ settings Use the PTZ Setup menu to configure IP cameras Ensure that the PTZ dome cameras are correctly connected to the RS 485 port on the back panel Note If a camera does not work correctly after configuring the recorder check the parameters entered To configure PTZ dome camera settings 1 Click the PTZ Control icon on the live view toolbar Or From the menu toolbar click Camera Setup gt PTZ Setup 2 Select the camera baud rate data bit stop bit parity flow control PTZ protocol and address for the camera See Appendix E Default menu settings on page 131 for the d
39. to initialize the HDD and Next to move to the next page or Previous to return to the previous page 8 Adding IP cameras Note You do not need to search for PoE cameras They are automatically recognized when plugged in Click Search to find any available IP cameras BINo IP Address Number of Device M Protocol Managem Quick Add Search IP Camera Address Protocol TruVision Management Port 8000 Stream No 1 User Na admin Add b gt Previous Cancel There are two ways to add an IP camera to the recorder system Manually Enter the IP address of the IP camera to be added Select the appropriate protocol stream number and management port and then enter User name and Admin password and then click the Add button Click Next to move to the next page Automatically Select the desired IP cameras from the search results list Click Quick Add to add the selected cameras to the recorder system without modifying the camera configuration The search list will display all supported IP cameras that are located on the LAN Click Next to move to the next page or Previous to return to the previous page 9 Recording configuration Configure your recording settings as required The settings apply to all cameras connected to the recorder TruVision NVR 10 User Manual 15 Chapter 3 Getting started Global recording Constant recording Q TL Hi TL Lo Event Motion Alarm Previous Cancel Check t
40. to live view Camera OSD The recorder lets you configure which information is displayed on screen for each individual camera The on screen display OSD settings appear in live view mode and include the camera name time and date They are part of the image and are therefore also recorded 58 TruVision NVR 10 User Manual Chapter 10 Camera setup To configure the OSD settings 1 From the menu toolbar click Camera Setup gt Camera OSD IF Camera Status Camera Recording Camera iP Camerat 1 iPCamera 01 PoE Selup 2 a oe a or a splay Name E 2 Snapshots ee GREE as 00 43 a Ae 3 EEP A e ispay Date ka i p i ir a j 4 soley Day 2 ae image a z late Format MM DD YYYY b 4 24 hour 5 Mon iranspareni amp Not Flashing 6 Motion Detection Privacy Mask Camera Tamper Restricted Access C PTZ Presets Tours 2 Enter a name for the camera 1 if required The name can have up to 32 alohanumeric characters 3 Check the Display Name 2 Display Date 3 and Display Day 4 boxes to display the camera name date and week 4 Select a date format and a time format 5 5 Select how you want the camera information displayed 6 select one of the options from the drop down list Default is non transparent non flashing e Transparent amp Flashing e Transparent amp Not flashing e Non transparent amp Flashing e Non transparent amp Not flashing 6 To change the s
41. under the camera name on top right of window Single frame Click to play back one frame at a time JE B 8G Stop all playback Click to stop all cameras in playback TruVision NVR 10 User Manual 117 Chapter 18 Using the web browser Item Description 9 Audio and video control toolbar Digital Zoom Access digital zoom 3 Capture Capture a snapshot of the video Start stop Clipping Start stop video clip during playback Sections of a recording are saved to a local computer folder Download Download video clips Backup Click to make back up of recorded files to save locally on the NVR A list of the recorded files appears ER Audio On Off Click to enable disable audio EN Bookmark Management Manage bookmarks 10 Recording type Description of the color coding of recording types that appear in the playback progress bar Green indicates continuous recording Red indicates alarm event recording Yellow indicates motion recording Pale green indicates manual recording 11 Digital Zoom Zoom in and out of the selected camera image 12 Jump start Enter a precise time in the box and click the Go To button to jump start the playback from this selected time Select a camera and a day to search from on the calendar displayed and then click Search The timeline below the page indicates video recorded for the specified day The timeline also classifies by color the type of recording with each type Click and drag the marker
42. user 100 customizing user privileges 101 deleting a user 103 modify user information 103 104 V VCA setup 64 Video format PAL NTSC 12 Video loss set up detect 87 Video output change manually 91 Video search menu 34 W Warning buzzer modify 86 Web browser accessing 112 camera management 119 control PTZ dome camera 116 remote configuration of recorder 119 search and play back recorded video 117 search event logs 118 video snapshot 117 TruVision NVR 10 User Manual Wizard enable disable 91 149
43. 3 Front panel button functions by task Task Live view mode Playback mode TruVision NVR 10 User Manual Button Direction Enter Button function Press to cycle through channels Press to show the PTZ control toolbar El Reverse Press to play the earliest video file of the current camera upper WE Pause W Play Live Seq Menu Direction left video tile if in multiview mode Press to freeze the last image of the live display for all active cameras displayed Press to play 24 hour playback of the current camera upper left video tile if in multiview mode Press to switch to live view mode Press to start stop sequencing cameras on the current monitor Hold the Seq button for three seconds to start and stop sequencing Press to enter the main menu The left and right buttons are used to speed up and slow down recorded video The up and down buttons are used to jump recorded video forwards or backwards by 30 s Chapter 4 Operating instructions Task Button Button function Enter Press the button to pause the video Press again to restart the video In single frame Playback mode press to advance the video by a single frame El Reverse Press to play back a camera in reverse direction In Picture Playback mode view pictures in reverse direction WM Pause In Playback mode stop playback E Pilay In Playback mode play back a camera in the forward direction Pause mode Direction The left and rig
44. 4031213 4 407KB File 03 12 2014 17 20 00 E chO1_2014031213 OKE File 03 12 2014 17 20 00 is chO1_ 2014031213 208MB File 03 12 2014 17 19 59 E chO1_ 2014031213 1KE File 03 12 2014 17 19 44 E player exe 1 697KB File 03 12 2014 17 19 43 13 New Folder Format Archive Cancel D Function Description 1 Device name Select one of the storage media for archiving If the backup device is not recognized e Click the Refresh button e Reconnect device e Check for compatibility from vendor 2 Refresh Refresh the search results if any parameters have been modified 3 Name Files found on the backup device are listed 4 Delete Click to delete a selected file from the backup device 5 Play Click to play selected file 6 Free space Free space available on the backup device is displayed 7 Seal disc select to prevent other files being recorded onto the disc TruVision NVR 10 User Manual 47 Chapter 8 Archiving files 10 11 12 Function Description Include Player Select to automatically include the Player tool when archiving files New folder Create a new folder on the backup device Files from the recorder can be archived to a specific folder Format Format the USB eSATA drive Archive Start downloading selected files onto the backup device Cancel Cancel search and return to previous menu To export recorded files to a backup device 1 Connect the backup device to the recorder lf using a USB memory drive insert t
45. 5 Capture Capture a snapshot of the video 6 Control Panel Hide or display the playback control toolbar 7 Exit Return to live view or video search Instant playback Use the live view toolbar to perform instant replay of a predefined period default time is five minutes This can be useful to review an event that has just happened Only one camera at a time can be selected You can modify the playback period in the Instant Replay Duration menu See page 82 for further information To instantly replay recorded video 1 In live view mode left click the mouse on the desired camera image The live view toolbar appears Click the Instant Playback icon gt 2 Click the Channel icon E and select the desired camera from the drop down list Click OK Playback starts immediately The Instant Playback scroll bar appears under the selected camera 3 Click Pause on the toolbar to pause playback Click Play I to restart playback Click Stop Ed to stop playback and return to live view 42 TruVision NVR 10 User Manual Chapter 7 Playback functionality 24 hour playback Use this option to access one day of video recordings for the selected camera Playback starts at midnight and runs for the 24 hour period 24 hour playback is shown in full screen view See Figure 14 on page 40 for a description of the playback control toolbar e Using the mouse il In live view mode right click the mouse on the desired camera image In
46. DVD or USB device in the recorder 3 Front panel Press the Archive button on the front panel during playback Mouse Click the Archive E button in the playback window 4 The Archive window appears Under Device Name select the storage media used for archiving 5 Check Include Player or Player Backup depending on the recorder model to include the Player tool with the archived files 6 Click Archive to export the currently selected video file Note This will archive the recording file recording file currently being used B Archiving clipped video files You can export video that spans several recording files and or days The system automatically cuts the exported video files at midnight If a recorded file runs over midnight it will be cut into two files pre and post midnight The clipped video will be exported as recording files You can clip the segments of a video file that are of interest to you and export those The exported video files can be merged in TruVision Player see Using TruVision Player on page 145 Using the front panel 1 Find the footage required before midnight using the playback process start and end times should not cross midnight 2 Inserta CD DVD or USB device in the recorder 3 Front panel Press the Archive button on the front panel during playback Mouse Click the Archive EJ button in the playback window 4 The Archive window appears Under Device Name select the storage media u
47. Default menu settings Resolution 960 576 960H Bit Rate Variable Video Quality Medium Frame Rate 12fps Max Bitrate Mode General Max Bitrate Kbps 2048 Pre Event 5 s Post Event 5 s Auto Delete day 0 Record Audio Yes Record Audio Yes PoE Setup PoE Setup PoE type Dynamic tracking of the current PoE power consumption blue unallocated PoE power white and remaining allocated PoE power budget green shown Snapshot quality Medium Snapshots Snapshot Camera IP Camera 1 Resolution 352 288 CIF Snapshot quality Medium Camera OSD Camera OSD Settings Camera IP Camera 1 Camera Name IP Camera 01 Display Name Yes Display Date Yes Display Day Yes Date Format MM DD YYYY Time Format 12 hour Display Mode Non transparent amp Not Flashing Image Image Settings Camera IP Camera 1 Image Setting Standard Brightness 128 Contrast 128 132 TruVision NVR 10 User Manual Motion Detection Appendix E Default menu settings Hue 128 Motion Detection Settings Privacy Mask Camera IP Camera 1 Enable Motion Detection No Actions Trigger Channel camera self Arming Schedule All day for whole week Actions Null Sensitivity 3 Zone Full Screen Privacy Mask Settings Camera Tamper Camera IP Camera 1 Enable Privacy Mask No Clear All Clear Zone 1 2 3 4 Null Camera Tamper Settings Restricted Access Camera Camera Camera 1 Enable Camera Tamper No Actions Arming S
48. Loss Indicates a video loss event Indicates alarm and system notifications Clicking the icon opens a window that lists the alarms and notifications Indicates manual recording Indicates that live view is locked from the front panel Mouse actions are still allowed The recorder can display more than one icon at the same time See General recorder settings on page 91 to display or hide these icons TruVision NVR 10 User Manual 27 Chapter 5 Live view The system status is displayed on the front panel by the status LEDs Video output The recorder automatically checks the monitor outputs used on startup lf an HDMI monitor is used it will be the main output If HDMI and VGA monitors are both connected to the recorder both will be main monitors they will both show the same view Live view mouse menu Many features of live view can be quickly accessed by placing the cursor on a live image and clicking the right button of the mouse The mouse menu appears see Figure 7 below Figure 7 The mouse menu for the main monitor Menu Single Camera gt Multi Camera Previous Screen Next Screen Start Sequence 24 hour playback search Video QOV OOSONWO The list of commands available depends on which monitor is active main or auxiliary monitor B See Table 7 below The default settings of these commands are provided in the appendix under Default menu settings on page 131 Table 7 Mouse menu for moni
49. M A R T Settings 2 Select the HDD whose data you want to see A detail listing of S M A R T information is displayed HDD Information Storage Mode Use when the disk has failed to self evaluate BPP 2 y Self test Status Not tested Self test Type Short Test S M A R T it Bad Sector Detection Temperature C 33 Power Up days 93 Self evaluation Pass All evaluation Functional S M A R T Information ID Attribute Name Status Flags Threshold Value Worst Raw Value 0x3 Spin Up Time 21 174 173 4300 0x4 Start Stop Count 100 21 0x5 Reallocated Sector Count 200 0 0x7 Seek Error Rate 200 0 Apply Storage Management 98 TruVision NVR 10 User Manual Chapter 15 Storage management 3 If you want to continue to use a HDD when the S M A R T test has failed check the box Use when the disk has failed to self evaluate Click Apply to save the settings 4 Click Exit to return to live view Bad sector detection You can improve the performance of your HDDs by ensuring that they have no bad sectors Bad sectors can slow down an HDD when reading or writing data for example Figure 28 Bad sector detection window qe HDD Information Bad Sector Detection Storage Mode HDD No 2 Key Area Detection Detect S M A R T Settings HDD Capacity 1 863 GB Block Capacity 465 MB Status Not tested Error Count 0 Error info Pause E Normal Damaged Storage Management To detect bad sectors 1
50. PTZ Preset Tours 2 Use the directional zoom focus and iris buttons to position the camera in the desired preset location 3 Check Save Preset and enter a preset number The preset is enabled and stored in the camera 66 TruVision NVR 10 User Manual 4 Chapter 10 Camera setup lf the desired preset number is larger than the 17 numbers listed click The Preset window appears Select a preset number from the dropdown list and click the OK button to save changes Note Presets can be overwritten Click Exit to return to live view To call up a preset 1 2 3 From the menu toolbar click Camera Setup gt PTZ Preset Tours Check Call Preset and enter the preset number to call up The camera immediately moves to that preset position Click Exit to return to live view To delete a preset ile 2 3 From the menu toolbar click Camera Setup gt PTZ Preset Tours From the preset list select a preset number and click to delete the selected the preset Click Exit to return to live view To call up a preset tour I 2 3 From the menu toolbar click Camera Setup gt PTZ Preset Tours Check Call Preset and enter the preset number to call up The camera immediately moves to that preset position Click Exit to return to live view To set up a preset tour 1 2 3 From the menu toolbar click Camera Setup gt PTZ Preset Tours Select the preset tour number In th
51. TCWebVideoPlugin pkg Open the file by clicking open Follow the installation instructions Welcome to the UTCWebVideoPlugin Installer You will be guided through the steps necessary to install this Introduction software Continue v Standard Install on Macintosh HD Th Il take 10 5 MB of ter kroda is will take 10 5 MB of space on your computer Destination Select Click Install to perform a standard installation of this software on the disk Macintosh HD Installation Type Change Install Location Go Back Install 5 Enter the recorders Username and Password when requested Installer is trying to install new software Type your password to allow this L Username Administrator Password Cancel Install Software 6 After a successful installation close the installation dialog window TruVision NVR 10 User Manual Unzip the UTCWebVideoPlugin zip file and extract the pkg file to your desktop 113 Chapter 18 Using the web browser The installation was completed successfully Introduction Destination Select Installation Type Installation Summary The installation was successful The software was installed Close 7 Open Safari and connect to any supported device Known limitations e Only the Safari browser supported not Chrome e Does not support bi directional audio e Does not support text in e Does not support display of intelligent information
52. User Manual 111 Chapter 18 Using the web browser Access the web browser To access the recorder open the Microsoft Internet Explorer web browser and enter the IP address assigned to the recorder as a web address On the logon window enter the default user ID and password Note Only one recorder can be viewed per browser User ID admin Password 1234 The default values for recorder network settings are e IP address 192 168 1 82 e Subnet mask 255 255 255 0 e Gateway address 192 168 1 1 e Server port 8000 e Ports When using the browser When using TruNav RTSP port 554 RTSP port 554 HTTP port 80 Server Client software port 8000 For more information on port forwarding see Appendix C Port forwarding information on page 127 Mac Safari Browser users For TruVision recorder browser functionality in Mac Safari browsers a plug in must be installed System requirements e Mac OS gt 10 7 e Safari gt 8 0 5 Supported Recorders e TVR12HD v1 0 1 e TVR44HD vt1 0 c e TVN10 v2 0 f e TVN21 v3 0 e TVR42 v1 2 d e TVR12 v1 2 C 112 TruVision NVR 10 User Manual Chapter 18 Using the web browser Plug in installation 1 Download the TruVision Mac Safari Browser Plug In v1 0 file from the Interlogix web page Navigate from the home page by clicking on Video then Recorders Select your recorder click on the Downloads link Scroll down to Software Click on the download link Today W W U
53. admin The Edit User pop up window appears 3 Edit the current admin password and check the Change Password box 4 Enter the new admin password and confirm it Change the admin MAC address If required Click OK to save the settings and return to the previous window 5 Click Exit to return to live view 104 TruVision NVR 10 User Manual Chapter 17 system information View system information To view system information 1 From the menu toolbar click System Information 2 To view device information click Device Info You can view the device name model serial number firmware version and encoding version Device Info Device Name TVN 10 Model TVN1008S Serial No TVN1008S0820140403AARR090053172WCVU Record Firmware Version V2 0 d Build 150321 Alarm Inputs Encoding Version V5 0 Build 150318 Camera PoE Alarm Outputs Network HDD Log Search System Information 3 To view camera information click Camera You can view the information on each camera camera number camera name status motion detection tamper proof video loss preview link sum and preview link information Preview link sum shows the amount of remote applications that are TruVision NVR 10 User Manual 105 Chapter 17 System information streaming video from this video channel Preview link information shows you the IP addresses that are currently connected to this channel Device Info Camera Camera Camera Name Status Moti
54. be renamed or deleted Digital zoom Click to enter the digital Zoom function Click again to exit See Digital zoom on page 31 for more information Archive files 2 Playback control toolbar Reverse play the recording Click again to pause Es Stop playback Time displayed is 00 00 00 D Play recording g Fast forward playback by the configured skip time default is 30 seconds 40 TruVision NVR 10 User Manual Chapter 7 Playback functionality Item Description Reverse playback by the configured skip time default is 30 seconds Decrease playback speed Options available are 1 2 speed 1 4 speed 1 8 speed K 44 single frame PP Increase playback speed Options available are 2X speed 4X speed 8X speed 32X speed Play previous file day event recording Play next file day event recording in the search result 3 Recording type Description of the color coding of the five recording types that appear in the playback progress bar Green indicates continuous recording Yellow indicates motion detection Blue indicates text insertion Pale green indicates manual recording Red indicates alarm recording 4 Call up the Search window to search for recorded video files 5 gt Hide the playback control toolbar 6 x For 24 hour playback mode quit playback and return to live view For playback from search mode quit playback and return to the search window 7 Playback bar This bar displays the playback recordin
55. button Alarm button USB Interfaces Archive button Description Switch to live view mode See Table 3 on page 19 for a detailed description of all these buttons for different tasks El Reverse In live view mode use to play back the earliest video In playback mode playback a camera in the reverse direction Pause In live view mode freeze the last image of the live display for all active cameras displayed In playback mode stop playback Play In live view mode play 24 hour playback of the currently selected camera In playback mode play back a camera in the forward direction In search mode play back a selected video or view a snapshot Receiver for IR remote To connect the remote control to the NVR press the Device button enter the device address and press Enter The DIRECTION buttons are used to navigate between different fields and items in menus In PTZ mode it can control the movement of the PTZ camera The ENTER button is used to confirm selection in any of the menu modes See Table 3 on page 19 for a detailed description of these buttons by different tasks Use to manually acknowledge an alarm In live view mode contact the alarm recipient when an alarm event is triggered Universal Serial Bus USB ports for additional devices such as a USB mouse CD DVD burner and USB Hard Disk Drive HDD Press once to enter quick archive mode Press twice to start archiving If the flash drive has an
56. changes and return to the Edit window 10 Repeat steps 4 to 9 for the other cameras 11 Click Apply to save the settings and OK to return to the schedule window The recording schedule window appears showing the schedule selected see Figure 25 on page 79 for an example TruVision NVR 10 User Manual 81 Recording Modify the instant replay duration The live view toolbar in live view lets you quickly replay recorded video for a preprogrammed period You can easily change this preprogrammed time period See page 30 for more information on the live view toolbar To modify the preprogrammed time of this instant replay go to Recording gt General Select one of the times from the drop down list 5 10 20 or 30 minutes and click Apply Default is 5 minutes Manual recording The recorder lets you manually record video during live view This can be useful if you know that the recorder is not currently recording and you see something of interest on a camera screen that should be recorded Once a manual recording is started the recording continues until it is manually stopped lf an alarm occurs during a manual recording the alarm recording has priority over the manual recording If a scheduled recording is already in progress when a manual recording is started it continues to record as scheduled You can check to see if a camera is recording manually by looking at the icon on the live view toolbar The icon is red when manually re
57. chedule All day for whole week Actions Null Sensitivity 0 Clear Restricted Access Camera Settings VCA VCA PTZ Preset Tours Preset Tours Select All Null Camera IP Camera 1 Enable VCA Alarm No Actions Trigger Channel camera self Arming Schedule All day for whole week Actions Null Camera IP Camera 1 TruVision NVR 10 User Manual Save Preset Call Preset Shadow Tour 1 Preset Tour 1 133 Appendix E Default menu settings Networking Settings Network Settings Network Settings NIC Type 10 100M 1000M Self adaptive Internal NIC lov4 Address 192 168 254 1 Bridge PoE Camera Network Yes Enable DHCP No IPv4 address 192 168 1 82 IPv4 Subnet Mask 255 255 255 0 IPv4 Default Gateway 192 168 1 1 IPv6 Address1 Null IPv6 Address2 Null IPv6 Address Gateway Null Mac Address It depends MTU 1500 Preferred DNS Server Null Alternate DNS Server Null Server Port 8000 HTTP Port 80 Multicast IP Null RTSP Server Port 554 Enable Telnet No Outgoing Bandwidth Limit Kbps 81920 PPPoE PPPoE Enable PPPOE Null User Name Null Password Null Confirm Null DDNS DDNS Enable DDNS No DDNS Type ezDDNS Server Address www tvr ddns net Host Name Null 134 TruVision NVR 10 User Manual NTP Email FTP SNMP TruVision NVR 10 User Manual NTP Email FTP SNMP Appendix E Default menu settings Enable NTP No Interval min 60 NTP Serve
58. contact your supplier with the serial number of your recorder to obtain a secure code to reset it Click Next Time and date configuration Select the desired time zone date format system time and system date lf Daylight saving time DST is required check Enable DST and enter the desired summer and winter times Time Zone GMT 08 00 Pacific Time U S amp Canada Date Format MM DD YYYY Time Format 24 hour System Date 10 22 2014 System Time 09 26 26 Enable DST From Miar 2nd Sun 2 To Oct last Sun 2 DST Bias 60 Minutes Previous Cancel Note The system time and date are visible on screen However they do not appear in recordings Click Apply and then Next to move to the next page or click Previous to return to the previous page Network configuration Configure your network settings such as the NIC type IP address subnet mask and default gateway Enter the preferred DNS server address as well as the alternate one to use NIC Type 10M 100M Self adaptive Enable DHCP a lPv4 Address 192 168 1 82 iIPv4 Subnet Mask 255 255 255 0 IPv4 Default Gateway 192 168 1 1 Preferred DNS Server Alternate DNS Server Previous Cancel TruVision NVR 10 User Manual Chapter 3 Getting started Click Next to move to the next page or Previous to return to the previous page 7 HDD management The hard drives are initialized at the factory However if you wish to clear all data click Initialize
59. cord mode resolution frame rate audio recording and pre and post event times See Camera recording settings on page 55 for more information Define the image quality of snapshots See Snapshots on page 58 for further information Define which information is displayed on screen See Camera OSD on page 58 for further information Define motion detection parameters See Motion detection on page 60 for more information Define the on screen privacy mask areas See Privacy mask on page 62 for more information Define the video tampering detection settings See Camera tamper on page 63 for more information Define the cameras whose images cannot be displayed by those not logged in See Restricted access camera on page 63 for more information You can define an area on screen to enable a VCA alarm Define and select PTZ Presets and Tours SD Define the general network settings See Network settings on page 69 for more information Define the PPPoE settings See PPPoE settings on page 71 for more information Define the DDNS settings See DDNS settings on page 72 for more information Define the NTP server settings See NTP server settings on page 73 for more information TruVision NVR 10 User Manual Menu Function Email FTP SNMP UPnP More Settings Net Statistics Recording Recording Schedule Manual Recording Alarm amp Event Alarm Input
60. corder The recorder supports up to 1280 x 1024 60 Hz resolution in VGA HDMI The monitor resolution should be at least 800 x 600 Adjust your monitor accordingly to this resolution Rack mounting The TVNc models have a 1U desk based chassis They are not rack mountable 10 TruVision NVR 10 User Manual Chapter 2 Physical installation The TVN models have a 1 5U desk based chassis but can be easily rack mountable with the purchase of the TVR RK 1 rack mount kit Contact your local supplier to order the kit See Figure 2 below Figure 2 TVN 10 rack mount installation To install the racks 1 Attach the two small front rack mount ears A to the NVR The screws are supplied 2 Attach the two large rear support brackets not supplied to the rear rails B 3 Attach the NVR to the front rails C The screws are not supplied TruVision NVR 10 User Manual 11 Chapter 3 Getting started Powering on the recorder Before starting the recorder connect at least one monitor Otherwise you will not be able to see the user interface and operate the device The recorder auto detects the video mode PAL or NTSC on startup lt comes equipped with a universal power supply that will auto sense 110 240 V 60 50 Hz Note It is recommended that an uninterruptible power supply UPS is used in conjunction with the device To turn on the recorder Turn on the recorder using the power switch on the back panel Once it is powered
61. cording Default is off There are two ways to start and stop a manual recording e Use the live view toolbar You can start stop manual recording for each camera individually Position the cursor over a camera image and left click the mouse to display the live view toolbar Click the manual record icon to start or stop manual recording The icon is red when recording e Use the configuration menu This option lets you select more than one camera at a time Go to Recording gt Manual Recording to access the manual recording menu and check the boxes of the cameras to start or stop manual recording Recording Schedule General Select All 82 TruVision NVR 10 User Manual Chapter 13 Alarm and event setup This chapter describes the alarm and event setup menu and provides more information on the different types of alarms and connected responses Information related to camera images is typically referred to as an event Motion detection VCA events Text insertion Alarms are all notifications related to either physical alarm inputs on recorders and cameras or anything that does not work as expected device errors network issues and video loss Set up alarm inputs The recorder can be configured to record when an alarm is triggered by an external alarm device for example PIR detector dry contacts A inputs are marked A for analog and are physical inputs of the recorder D inputs are marked as D for digital and are physical inp
62. ctions and describe each connector ona typical NVR 10 digital video recorder Details may vary for specific models Before powering up the recorder connect the cameras and a main monitor for basic operation Once all required connections are done enter the relevant data in the setup wizard see page 13 Note For every hardwired alarm input connect one wire to the input connection with the alarm number label and one wire to a ground connection labeled G Figure 1 NVR 10 back panel connections Four channel model TruVision NVR 10 User Manual Chapter 2 Physical installation Eight channel PoE model VE os Pe oe ri 1 Embedded PoE ports to connect up to eight IP_ 7 Connect to an HDTV The HDMI connection cameras depending on model supports both digital audio and video 2 Connect up to four alarm inputs and one alarm 8 Universal Serial Bus USB 3 0 port Connect relay output to an additional device such as a USB mouse CD DVD burner or USB HDD 9 Connect to ground Connect to a network Connect an RCA connector for audio input Connect to speakers for audio output 10 Connect to a power cord oot a a Connect to a VGA monitor 11 Connect to a 12 VDC power supply Monitor connections Connect the unit to a monitor via an appropriate cable with the VGA HDMI connector The recorder provides a 1 Vp p CVBS signal See Figure 1 on page 9 for connecting a monitor to a re
63. different views is consistent This means that if Channel 2 is the first camera shown in the single camera view then it will also be the top left camera of the 4 channel view You can switch the channel of a camera with that of another camera in the system This lets you for example have the images of camera 1 appear on channel 10 and the images of camera 10 appear on channel 1 This feature is useful when you want to watch the sequence of images from specific cameras so that they are next to each other on screen TruVision NVR 10 User Manual 51 Display settings see Figure 18 below Each video tile displays both the order of the camera on screen and the camera number Figure 18 Camera layout window Multiview layout selection Display en bar Camera order in the sequence Camera number selection Display Settings 52 TruVision NVR 10 User Manual Chapter 10 Camera setup Use the Camera Setup menu to configure IP cameras You can also configure the camera status OSD snapshots recording settings image settings PoE setup motion detection privacy masking camera tampering restrict access PTZ configurations and VCA settings Note Not all settings are available for IP cameras For advanced IP camera settings please consult the IP camera web browser interface Supported IP cameras The NVR supports TruVision and UltraView IP cameras as well as TVE encoders It supports a wide range of third party IP cam
64. dow tour Note The shadow tour can be overwritten Click Exit to return to live view To call up a shadow tour 1 2 68 From the menu toolbar click Camera Setup gt PTZ Preset Tours Select the shadow tour from the list and click o to start the tour Click LJ to stop the shadow tour Click Exit to return to live view TruVision NVR 10 User Manual Chapter 11 Network settings The Network settings menu allows you to manage all network related aspects of the recorder including general network settings DDNS NTP synchronization email setup and FTP server setup Additionally the Net Detect and Network statistics menus provide you with a useful and efficient tool to analyze the behavior of the recorder on the network You must correctly configure your recorders network settings before using it over the networkin order to e Connect IP cameras to it e Connect to the recorder over the LAN e Connect to the recorder over the internet The recorder must have access to the internet when configuring the network settings Network settings Note As every network configuration may differ please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses or port numbers To configure general network settings 1 From the menu toolbar click Network Settings gt Network Settings TruVision NVR 10 User Manual 69 Chapter 11 Network settings FTP SNMP UPnP Net Detect Network
65. dule of when you want video loss detection to be enabled The schedule can be set for all week or any day of the week with up to 8 time periods per day Click Apply to save the settings Select the alarm response method Click the Arming Schedule tab and select how you want the recorder to notify you of video loss Select Full screen monitoring enable alarm host send email and TruVision NVR 10 User Manual 87 Chapter 13 Alarm and event setup trigger alarm host See page Types of system alarm notifications on page 87 for the descriptions Click Apply to save the settings 7 Click OK to return to the main window 8 Click Copy to copy these settings to other cameras if required and then click Apply to save the changes 9 Click Exit to return to live view Alarm host setup lf an alarm host is set the recorder sends a signal to the host when an alarm is triggered An example of an alarm host is the TruVision Navigator server Note that alarm host applications need to have the TruVision recorder SDK implemented in order to successfully receive notifications from the recorder To set up an alarm host 1 From the menu toolbar click Alarm amp Event Setup gt Alarm Host Setup 2 Enter Alarm Host IP and Alarm Host Port values Alarm host IP represents the IP of the remote PC where the Network Video Surveillance software installed The alarm host port value must be the same as software s alarm monitor port Up to three
66. e Mobile applications Integrated solutions 124 TVN 10 TVN 10c Time lapse High Time lapse Low Event Alarm Manual 1 RJ 45 10 100 1000 Mbps self adaptive Ethernet interface Yes Yes 80 80 Mbps out 40 Mbps out 16 16 out 8 out 8 PoE IP camera ports optional PoE af PoE at 4 PoE IP camera ports optional Max 120 W Max 52 W Yes Supported cameras only 1 x USB 2 0 front 1 x USB 3 0 back 4 alarm in 1 alarm out PoE Model AC 100 to 240 VAC Non PoE Model 12 VDC PoE Model 180 W PoE Model 65 W Non PoE Model 10 W Non PoE Model 10 W 10 to 55 C 14 to 131 F 10 to 90 1 5U desk based chassis Without front panel 362 x 305 x 79mm 14 25 x 12 x 3 11 in With front panel 362 x 332 x PoE Model 48 VDC Non PoE Model 12 VDC 1U desk based chassis Without front panel 315 x 213 x 47mm 12 4 x 8 4 x 3 11 in With front panel 315 x 236 5 x 79mm 47mm 14 25 x 13 07 x 3 11 in 12 4 x 9 3 x 3 11 in lt 8 kg 17 64 lb On screen display VGA or HDMI Browser interface TruVision Navigator TVRmobile IE 8 9 10 11 TruVision Navigator 5 0 SP2 or later TVRmobile 2 0 or later Advisor OnGuard planned TruPortal planned MasterMind TruVision NVR 10 User Manual Supported devices Interlogix IP cameras Interlogiw IP encoders Third party IP cameras TruVision NVR 10 User Manual Appendix A Specifications TVN 10 TVN 10c Consult IP camera compatibility chart TVE 400
67. e Table 12 on page 58 for a description of the maximum number of IP cameras that can be connected depending on the PoE type used TruVision NVR 10 User Manual 57 Chapter 10 Camera setup Table 12 Maximum number of IP cameras that can be connected by PoE power consumption NVR 12 5 W 15 W PoE af PoE at 4 channel 4 3 1 8 channel 8 7 4 16 channel 8 7 4 To display the PoE power consumption information 1 From the menu toolbar click Camera Management gt Camera gt PoE Setup 2 Select the PoE type required for each camera No PoE PoE af PoE at or 15 0 W 3 Click Apply to save the settings and then click Back to return to live view Snapshots You can define the image quality and resolution of snapshots for each camera Snapshots can be taken at any time during live view or playback or can be created when an alarm occurs and sent by email or sent to an FTP server To configure snapshots 1 From the menu toolbar click Camera Setup gt Snapshots 2 Select the desired camera 3 Select the snapshot resolution from the drop down list Select QCIF CIF 4CIF or Maximum Maximum is the maximum available resolution from the camera For IP cameras this is the resolution being recorded 4 Select the snapshot quality from the drop down list low medium or high 5 Click Apply to save the settings 6 To copy the settings to other cameras click Copy and select the desired cameras Click OK 7 Click Exit to return
68. e changed There are three types of privilege settings Local Configuration Remote Configuration and Camera Configuration Note Only the administrator can restore factory default settings Local configuration settings By default only the local information log management setting is enabled for both operators and guesis e Local Information Log Management Search and view logs of the recorder and view system information e Local Parameter Settings Configure parameters and import the configuration from the recorder e Local Camera Management Locally add delete and edit IP cameras TruVision NVR 10 User Manual 101 Chapter 16 User management Local Advanced Operation Access HDD management including the initialization and modification of disk properties Update system firmware as well as stop the I O alarm output Local Shutdown Reboot Shutdown or reboot the recorder Remote configuration settings By default only remote log search and two way audio are enabled for operators and only the remote log search is enabled for guests Remote Log Search Remotely view logs that are saved on the recorder Remote Parameter Settings Remotely configure parameters and import configuration Remote Camera Management Remotely enable and disable channels Remote Video Output Control For future use Two Way Audio Use two way audio between the remote client and the recorder Remote Alarm Control Remotely alert or contr
69. e file and click Upgrade Click Yes to begin the upgrade process 5 When the upgrade process is completed reboot the recorder The recorder does not reboot automatically Holiday schedules It is possible to indicate holidays for which you can create a separate recording schedule Once one or more holidays are created a separate entry for holiday will be included in the recording schedule refer to Recording schedule on page 79 of the manual TruVision NVR 10 User Manual 93 Chapter 14 Device management To set up a holiday recording schedule 1 From the menu toolbar click Device Management gt Holiday 2 Select a holiday period from the list and click its Edit button to modify the settings The Edit window appears 3 Enter the name of the holiday period and click Enable 4 Select whether the holiday period will be categorized by date week or month and then enter the start and end dates 5 Click Apply to save the settings and then OK to return to the Edit window 6 Repeat steps 2 to 5 for other holiday periods 7 Click Exit to return to live view 94 TruVision NVR 10 User Manual Chapter 15 storage management This chapter describes the content of the Storage Management menu including HDD information Storage Mode S M A R T settings as well as Bad sector detection HDD information You can check the status of any of the installed HDDs on the recorder at any time To check the status of a HDD 1 Fro
70. e in the batteries e Check that the IR remote control sensor is not masked lf the problem still exists please contact your administrator TruVision NVR 10 User Manual 23 Chapter 4 Operating instructions Menu overview The recorder has an intuitive structure that allows you to configure the unit s parameters quickly and efficiently Each command icon displays a window that lets you edit a group of settings Most menus are available only to system administrators The window is divided into three sections The currently selected command icon and submenu item are highlighted in green See Figure 5 below You must be in live view mode to access the main menu Figure 5 Menu structure Time amp Date Settings nguage Configuration Files pit tebe vice male i aniral D Upgrade Firmware ESAO able l La De Re Holiday En E Device Management rd Reqcuired Start wizard Mow English i 3 TVN 10 255 a E 2 Minutes 1 Menu toolbar Setup options available for the selected menu function Move the mouse over a command icon and click to select it See Table 5 below for a description of the icons 2 Submenu panel Submenus for the selected menu function are displayed Click an item to select it 3 Setup menu All the details for the selected submenu are displayed Click a field to make changes Note See Table 3 on page 18 for the description on how to access the menu options using the front
71. e preset tour toolbar click to add a step to the preset tour The Step window appears Select the preset number dwell time and speed of the step Click OK to save the settings Note A preset tour should have at least two presets Repeat step 3 to configure other steps in the preset tour 3 4 5 amp 7 8 amp 8 9 1 49 12 13 14 15 16 17 tCOt zw z TruVision NVR 10 User Manual 67 Chapter 10 Camera setup 5 6 In the preset tour toolbar click L gt to call up the preset tour Click Exit to return to live view To call up a preset tour 1 2 3 Click the PTZ Settings icon on the menu toolbar and select More Settings select the desired preset tour from the list and click CJ to start the tour Click Key to stop the preset tour Click Back to return to live view To delete a preset tour i 2 3 From the menu toolbar click Camera Setup gt PTZ Preset Tours From the preset tour list select a tour number and click to delete the selected the preset tour Or In the preset tour toolbar click be to delete all the preset tours Click Exit to return to live view To set up a shadow tour 1 2 3 5 From the menu toolbar click Camera Setup gt PTZ Preset Tours Select the shadow tour from the drop down list To record a new shadow tour click and use the directional buttons on the PTZ control panel to move the camera along the desired path Click E to save the sha
72. e recorder See Manual trigger on page 85 for further information Define the warning buzzer time See Buzzer settings on page 86 for more information Define the notification parameters when irregular events occur such as a HDD is full See Alarm notification types on page 86 for more information Define the video loss detection settings See Detect video loss on page 87 for more information Define the remote alarm host See Alarm host setup on page 88 for more information Define time and date See Time and date on page 89 for more information Define the general settings of the recorder such as language device name enable the wizard menu timeout and enable front panel lock See General recorder settings on page 91 for more information Import export configuration settings restore default factory settings and restart the recorder See Configuration files on page 92 for more information Upgrade the recorder firmware See Upgrade system firmware on page 93 for more information Define how recordings occur during holiday periods See 121 Chapter 18 Using the web browser Menu Function Description Holiday schedules on page 93 for more information Storage HDD Information Define the HDD basic settings and initialize the HDD See Management HDD information on page 95 and Initialize a HDD on page 95 for more information Storage Mode Define the
73. ed on screen 4 Click Apply to save the settings 5 If you want to copy these values to other cameras click Copy and select each camera individually Click OK Click Apply to save the settings Group HDDs Your recorder can organize multiple HDDs into groups Videos from specified channels can be set to be recorded onto a particular HDD group You could for example save the records from a couple of high priority cameras to one HDD and save the recordings from all the other cameras to another HDD To set up an HDD group 1 From the menu toolbar click Storage Management gt Storage Mode 2 Under Mode select Group 3 Under Record on HDD Group select a number for the HDD group 4 Check the channels to be added to this group Note By default all channels belong to HDD group 1 9 Click Apply to save the settings 6 Continue to configure the recorder or click Exit to return to live view Create HDD groups lf you have more than one HDD installed you can change the behavior of a HDD by changing its property It can be set to read only or read write R W The storage mode must be set to Group before setting the HDD property A HDD can be set to read only to avoid important recorded files from being overwritten when the HDD becomes full To change a HDD status property 1 From the menu toolbar click Storage Management gt HDD Information 2 Select the HDD whose property you want to change 3 Click the Edit icon Ll T
74. ed to factory default settings To restore parameters to default factory settings 1 From the menu toolbar click Device Management gt Configuration Files Note Only the administrator can restore the default settings 2 To restore all parameters to default factory settings Click the Default button Enter the Admin password click OK and then click Yes to confirm that you want to restore all parameters to default 92 TruVision NVR 10 User Manual Chapter 14 Device management 0n To restore all parameters except network settings to default factory settings Click the Restore button Enter the Admin password click OK and then click Yes to confirm that you want to restore all parameters except network settings to default 3 Click OK to confirm you want to restore default settings Upgrade system firmware The firmware on the recorder can be updated using three methods e Via a USB device e Via the recorder web browser e Using TruVision Navigator For further information refer to the TruVision Navigator user manual The firmware upgrade file is labeled TVN10 dav To update the system firmware using a USB device 1 Download the latest firmware from our web site at www interlogix com Or www utcfssecurityproductspages eu videoupgrades 2 Connect the USB device to the recorder 3 From the menu toolbar click Device Management gt Upgrade Firmware The list of files on the USB is displayed 4 Select the firmwar
75. efault values Note It is important to ensure that the settings correspond with those used in the PTZ camera 3 Click Copy to copy the settings to another camera if required and select the cameras 4 Click Apply to save the settings and then click Exit to return to live view PTZ presets and tours Presets are previously defined locations of an PTZ dome camera It allows you to quickly move the PTZ dome camera to a desired position They are configured and modified from the Camera Setup gt PTZ Presets Tours window see Figure 22 below Tours are series of presets Shadow tours allow you to record the manual movement of a PTZ and follow the same tour at a later date Note The PTZ dome camera used must be able to support a preset command TruVision NVR 10 User Manual 65 Chapter 10 Camera setup Figure 22 PTZ configuration window Table 13 Description of the PTZ configuration window Name Description 1 Save preset Saves preset 2 Call preset Calls up pre existing preset 3 Shadow tour toolbar Starts recording the shadow tour 4 Preset tour toolbar OMEOOOOUE To set up a preset saves the shadow tour Starts the selected shadow tour Deletes the selected shadow tour Adds a step to a selected preset tour Starts the selected preset tour Stops the selected preset tour Deletes all the preset tour steps scroll up the list Scroll down the list 1 From the menu toolbar click Camera Setup gt
76. er can also be configured on your recorder to keep the date and time current and accurate TruVision NVR 10 User Manual 73 Chapter 11 Network settings Note If the device is connected to a public network you should use a NTP server that has a time synchronization function such as the server at the National Time Center IP Address 210 72 145 44 or europe ntp pool org If the device is setup in a more customized network NTP software can be used to establish a NTP server used for time synchronization To set up an NTP server 1 2 3 E mail settings From the menu toolbar click Network Settings gt NTP Check the NTP box to enable feature It is disabled by default Enter the NTP settings e Interval min Time in minutes to synchronize with the NTP server The value can be between 1 and 10080 minutes Default is 60 minutes e NTP Server IP address of the NTP server NTP Port Port of the NTP server Click Apply to save the settings and click Exit to return to live view The recorder can send email notifications of alarms or notifications through the network Note Ensure that the DNS address has been set up correctly beforehand To configure email settings l 2 74 From the menu toolbar click Network Settings gt Email Enter the required settings Option Enable Server Authentication User Name Password SMTP Server SMTP Port Enable SSL Sender sender s Address select Receivers Rece
77. eras through compliancy with the Onvif and PSIA standards for open camera communication IP camera status The IP camera status menu allows you to add edit and remove cameras to the recorder as well as update the cameras firmware TruVision NVR 10 User Manual 53 Chapter 10 Camera setup Figure 19 IP camera window Camera Recording PoE Setup Snapshots Camera OSD Image Motion Detection Privacy Mask Camera Tamper Resiricted Access C VCA PTZ Presets Tours Camera Setup Eca Status PoE FP Edi Adva Live Camera Name IP Camera Addr Manage Port Protocol C Net Receive Idle Bandwidih 35Mbps Plug and Play Cameras Mon Plug and Play Cameras Disconnected Cameras Syne Password Manual Add Device Search Upgrade Delete Refresh ma Table 11 Description of the IP camera window Option 1 IP camera list 2 Sync Password 3 Manual Add 4 Device Search Add 5 Upgrade 6 Delete 7 Refresh Description This shows the list of IP cameras added to the recorder The camera information shown is Camera No Status PoE port Edit Advanced Set Live View Camera Name IP Camera Address Manage Port Protocol Device Model Serial Number and Firmware Change the cameras password or Sync with the admin password Add the selected cameras from the search results list to the recorder system without modifying the camera configuration Search the network for avai
78. ering values in the Email window Configure an FTP server to store snapshots You can upload your snapshots to an FTP server for storage Note It is not possible to stream video to an FTP site To configure the FTP server settings 1 From the menu toolbar click Network Settings gt FTP 2 Check the Enable FTP box 3 Enter the FTP server information 4 Select the directory to use root parent or secondary If Parent or Secondary were selected select the desired options for them 5 Click Apply to save the settings and click Exit to return to live view SNMP settings SNMP is a protocol for managing devices on networks When you enable SNMP in the menu network management systems can retrieve recorder status information from the recorder via SNMP When you set the trap address and trap port in the recorder menu to the network management system s IP address and port number and set up the network management system as trap receiver trap notifications Such as startup are sent from the recorder to the network management system Before configuring this function you must first install the SNMP software TruVision NVR 10 User Manual 75 Chapter 11 Network settings To configure SNMP protocol settings 1 From the menu toolbar click Network Settings gt SNMP 2 Check the Enable SNMP box 3 Enter the required settings 4 Click Apply to save the settings and click Exit to return to live view UPnP setting
79. for the installation of the unit is well ventilated Temperature Consider the unit s operating temperature 10 to 55 C 14 to 131 F and noncondensing humidity specifications 10 to 90 before choosing an installation location Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the recorder Do not install the unit on top of other hot equipment Leave 44 mm 1 75 in of space between rack mounted units Moisture Do not use the unit near water Moisture can damage the internal components To reduce the risk of fire or electric shock do not expose this unit to rain or moisture Chassis Equipment weighing less than 15 9 kg 35 Ib may be placed on top of the unit Unpacking the recorder and its accessories When you receive the product check the package and contents for damage and verify that all items are included There is an item list included in the package If any of the items are damaged or missing please contact your local supplier 8 TruVision NVR 10 User Manual ltems shipped with the product include IR infrared remote control Two AAA batteries for the remote control AC power cords USB mouse Brackets Recorder CD with software and manuals TruVision NVR 10 Quick Start Guide TruVision NVR 10 User Manual on CD TruVision Recorder Operator Guide on CD Back panel Chapter 2 Physical installation The figures below show the back panel conne
80. g It indicates in color the type of recording Constant recording is shown in the example above 8 Timeline Allows you to jump forwards or backwards in time The timeline moves left oldest video to right newest video Click a location on it for where you want playback to start In 24 hour playback the cursor shows the actual time In search playback the cursor is a ball The actual playback time of the ball position and how much playback has already played are also displayed Playback mouse menu You can quickly access playback options by placing the cursor on a playback image on screen and clicking the right button of the mouse The playback pop up menu appears see Figure 15 below The list of options available depends on the type of playback Figure 15 The playback pop up menus 24 hour playback Search result playback 9 Camera D Video Search D Q Video Search Digital Zoom Digital Zoom 4 Skip Time Skip Time Capture Capture Control Panel Control Panel D Exit 7 Exit TruVision NVR 10 User Manual 41 Chapter 7 Playback functionality Name Description 1 Camera Select a camera for playback 2 Video Search Return to the Search window 3 Digital Zoom Enter the digital zoom function for the selected camera See Digital zoom in playback on page 45 for more information 4 Skip Time Modify the playback skip time See Playback speed and skip time on page 43 for more information
81. gt General Settings and click Start wizard 2 Select the preferred language for the system and resolution from the dropdown list and then click Next 3 Enable or disable the option to start the wizard automatically when the recorder is turned on Click Next 4 User configuration You can change the admin password and create additional users Mouse Navigate to the Admin Password edit box Click the box to display the virtual keyboard and enter the default admin password 1234 Front panel or remote control Navigate to the Admin Password edit box using the navigation buttons Press Enter on the front panel or remote control to display the virtual keyboard Enter the default admin password 1234 Admin Password New Admin Password B New Pa Confirm No User Name Level User s MAC Address aamir AQMIP AS UU UU UYU UU 2 operator Operator 00 00 00 00 00 00 I t lt User Name Password Confirm Level Guest User s MAC Address 00 00 00 00 00 00 Add Previous Cancel Note You must enter an admin password To change the Admin password check New Admin password and enter the new password and confirm it TruVision NVR 10 User Manual 13 Chapter 3 Getting started 5 Caution It is strongly recommended that you change the password of the administrator Do not leave 1234 as the default password Write it down in a safe place so that you do not forget it lf you should forget the password to your recorder
82. he Constant Recording checkbox for the recorder to record continuously all day If left unchecked the recorder will not record Check the desired time lapse check box TL Hi or TL Lo To record motion detection events check Event Motion To record alarm events check Alarm Click Next to move to the next page or Previous to return to the previous page Note You can configure the recording parameters of each individual camera for the different recording schedules in the recording menu 10 When all the required changes have been entered a Summary page appears showing all the settings Z 9 tem Status Date Format MM DD YYYY Time Format 24 hour System Date 03 03 2014 System Time 21 18 14 Enable DST N NIC Type 10M 100M 1000M Self adaptive Enable DHCP N IPv4 Address 192 168 1 82 IPv4 Subnet Mask 255 255 255 0 IPv4 Default Gateway 192 168 1 1 O own Do oO amp WH KD _ oad amp Previous Finish Cancel Click Finish to exit the Wizard The recorder is now ready to use For a description of the recorder main menu see Menu overview on page 24 Caution Important Your TruVision device is delivered with default user name and password credentials for initial access easy configuration and auto discovery For security reasons it is highly recommended to change the default credentials 16 TruVision NVR 10 User Manual Chapter 4 Operating instructions Controlling the recorder There are several way
83. he Local HDD Settings window appears Note The Edit icon is only available if there are at least two HDDs installed 4 Click the desired HDD property for the selected HDD R W or Read Only 5 Click the group number for this HDD 6 Click Apply to save and exit the window TruVision NVR 10 User Manual 97 Chapter 15 Storage management Note Once set to read only the HDD cannot be used to save recorded files until it is set back to read write R W If the HDD that is currently being written to is set to read only the data is then recorded to the next HDD If there is only one HDD present setting it to read only means the recorder cannot record Set up HDD sleep mode You can set the HDD to enter standby mode or sleep mode after a period of inactivity sleep mode decreases the power consumption of a HDD To enable HDD sleep mode 1 From the menu toolbar click Storage Management gt Storage Mode 2 Check Enable HDD Sleeping to enable sleep mode Default is Enable 3 Click Apply to save the settings 4 Continue to configure the recorder or click Exit to return to live view S M A R T settings S M A R T Self Monitoring Analysis and Reporting Technology reports on a variety of hard drive attributes It helps ensure that the HDD Is functioning properly at all times while protecting video stored on the hard drive To view the S M A R T information of a HDD 1 From the menu toolbar click Storage Management gt S
84. he device into the USB port on the front panel lf using a digital video disk DVD or eSATA drive insert the disc into the DVD drive lf both media are found in the recorder the USB device takes precedence over the DVD In live view mode press the Search button on the front panel or remote control Or Right click the mouse and select Advanced Search The Advanced Search window appears 3 Select the cameras and search parameters required 4 Click Search The list of results appears 5 Select the files to export Note You can click the Play button to verify that the selected files are the files to export 6 Click Archive The Archive window appears 7 Select the storage medium to export to from the drop down list 8 Click Archive to begin the backup process Create and archive video clips You can save important scenes in a recorded file for later reference by creating video clips of selected portions of the file during playback When an intruder for example crosses in front of several cameras you can save the video clip of the intruder s path across these cameras in a single file Up to 30 video clips can be made from a recording Note This feature is only available using the mouse 48 TruVision NVR 10 User Manual Chapter 8 Archiving files To export video clips during playback 1 Connect the backup device to the recorder 2 Search for the required files to play back See Search video menu
85. ht buttons are used to jump recorded video forwards or backwards by one frame The up and down buttons are used to jump recorded video forwards or backwards by one second PTZ control mode Direction Press to control the movement of the PTZ camera Zoom Press to zoom in and out Preset Press Preset and a numeric button to call the specified preset Tour Press Tour and a numeric button to call the specified shadow tour E Pilay Press to do an auto tour Display Press to delete a selected key point from the PTZ Setting gt More Settings gt Tour gt Key Point list Menu navigation Direction Press to navigate between different fields and items in menus Menu Enter exit the main menu Enter Press to confirm the selection in any of the menu modes Using the mouse The USB mouse provided with the recorder can be used to operate all the functions of the unit unlike the front panel which has limited functionality The USB mouse lets you navigate and make changes to settings in the user interface Connect the mouse to the recorder by plugging the mouse USB connector into the USB port on the back panel or the front panel The mouse is immediately operational and the pointer should appear Note Use a USB 2 0 mouse Move the pointer to a command option or button on a window Click the left mouse button to enter or confirm a selection You can purchase a spare mouse by ordering part number TVR MOUSE 1 see Table 4 on page 21 for a descript
86. igure 20 PoE power budget information on IP cameras IP Camera Status Camera Recording PoE af fase PoE af it PoE at itt PoE at oon m PoE af m PoE af m NoPoE ra No PoE Camera OSD 5 1 Li L Image Motion Detection Privacy Mask Current PoE Consumption 2 4 W fei Remaining PoE budget 0 0 W Reserved PoE budget 119 2 W Camera Tamper Restricted Access C Note 1 The total power for all PoE ports is 120 0W PTZ Presets T ours 2 The power range for each PoE port is 0 to 30 0W 3 When the current PoE consumption exceeds the power rating the PoE will be powered down starting with the camera with the largest power consumption and continue to that with the smallest consumption until the current PoE consumption is less than the rated power consumption VCA 1 Select the PoE type required for each camera 2 Dynamic tracking of the current PoE power consumption blue unallocated PoE power white and remaining allocated PoE power budget green shown The IP cameras will specify which type of PoE they require You can set up each camera individually for no PoE PoE at PoE af or 15 W A PoE port can support up to 30 W maximum The NVR has a maximum of eight PoE ports depending on the model The total PoE power budget for the 4 channel NVR is 50 W and that for the 8 and 16 channel NVRs is 120 W The PoE af port can support between 0 and 15 4 W and the PoE at port can support between 0 and 30 W Se
87. interlogix Be TruVision NVR 10 User Manual P N 1072766 EN REV D e ISS 15SEP15 Copyright Trademarks and patents Manufacturer FCC compliance Canada ACMA compliance Certification EU directives pad Contact information 2015 United Technologies Corporation All rights reserved Interlogix is part of UTC Building amp Industrial Systems a unit of United Technologies Corporation All rights reserved Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Interlogix 2955 Red Hill Avenue Costa Mesa CA 92626 5923 USA Authorized EU manufacturing representative UTC Fire amp Security B V Kelvinstraat 7 6003 DH Weert The Netherlands Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This Class A digital appara
88. ion 105 View system information 105 Search the system log 108 Using the web browser 111 Windows 7 and Windows 8 users 111 Access the web browser 112 Mac Safari Browser users 112 Plug in installation 113 Web browser live view 114 Control a PTZ dome camera via the web browser 116 Play back recorded video 117 search for event logs 118 Configure the recorder via the browser 119 TruVision NVR 10 User Manual Appendix A Specifications 123 Appendix B Product Codes 126 Appendix C Port forwarding information 127 Seeking further assistance 127 Appendix D Maximum pre recording times 129 Appendix E Default menu settings 131 Appendix F TruVision Recorder Archiving Instructions 142 searching and playing back recorded video 142 Exporting video recordings 143 Exporting video recordings via TruVision Navigator 144 Using TruVision Player 145 Index 147 4 TruVision NVR 10 User Manual Important information Advisory messages Advisory messages alert you to conditions or practices that can cause unwanted results The advisory messages used in this document are shown and described below WARNING Warning messages advise you of hazards that could result in injury or loss of life They tell you which actions to take or to avoid in order to prevent the injury or loss of life Caution Caution messages advise you of possible equipment damage They tell you which actions to take or to avoid in order to prevent the damage Note Notes
89. ion of the mouse buttons 20 TruVision NVR 10 User Manual Table 4 Mouse buttons Item Description Left button Single Click Double Click Click and Drag Right button Single Click Scroll wheel Scroll Up Scroll Down Chapter 4 Operating instructions Live view Select a camera to display the live view toolbar Menu Select a component of a menu such as a button or an input field This is similar to pressing the Enter button on the remote front panel controls Live view Switch between single screen and multi screen mode in live playback mode Live view Drag channel time bar PTZ control Adjust pan tilt and zoom Tamperproof privacy masking and motion detection functions Select the target area Digital zoom in Drag and select target area Live view Display menu Menu Exit the current menu and return to higher level Live view Return to the previous window Menu Move the selection to the previous item Live view Move to the next window Menu Move the selection to the next item Using the IR remote control The recorder is supplied with an infrared IR remote control unit Like the mouse it can be used to operate all of the main functions of the unit The IR remote control can be programmed with a unique device ID address so that the controller will only be able to communicate with recorders with that address No programming is necessary if using a single recorder The device ID address only applie
90. ition the cursor over a video image and left click the mouse The toolbar appears see Figure 8 below Figure 8 Live view toolbar Table 8 Description of the live view toolbar icons Icon Description Pause Freeze the live image of the selected camera Although the image pauses time and date information does not The system clock continues to run Start Manual Recording Start stop manual recording The icon is red when manual recording is enabled See Recording schedule on page 79 for information on setting up this function Instant Playback Playback the recorded video from the last five minutes If no recording is found then there was no recording made in the last five minutes D OB Click the icon and select the desired camera Click OK See Modify the instant replay duration on page 82 For more information Audio On Enable Disable audio output The audio option must already have been setup in the Display menu Snapshot Capture a snapshot of a video image The image is saved on the unit See Search snapshots on page 37 for more information a E PTZ Control Enter PTZ control mode See Configure PTZ settings on page 64 for more information Digital Zoom Enter digital zoom See Digital zoom on page 31 for further information Image Settings Enter the image settings menu to modify the image lighting levels There are two options Hao 30 TruVision NVR 10 User Man
91. iver Name Receivers Address Description Check the box if your mail server requires authentication and enter the login user name and password If the mail server requires authentication enter the login user name If the mail server requires authentication enter the login password Enter the SMTP server s IP address Enter the SMTP port The default TCP IP port for SMTP is 25 Check the box to enable SSL if it is required by the SMTP server This feature is optional Enter the name of the sender of the email Enter the sender s email address Select an email recipient Up to three receivers can be selected Enter the name of the receiver of the email Enter the email address of the receiver TruVision NVR 10 User Manual Chapter 11 Network settings Option Description Include Snapshot Check the Attach JPEG File box if you want to send an email with attached alarm images Interval Select an interval range in the Interval box The interval range represents the time range in between the alarm images being sent For example if you set the interval range at two seconds the second alarm image will be sent two seconds after the first alarm image 3 Click Test to the test email settings Note We recommend that you test the email settings after entering values in the email window 4 Click Apply to save the settings and click Exit to return to live view Note We recommend that you test the email settings after ent
92. ize of the OSD font displayed select one of the options from OSD Font 7 7 There are two colored text boxes in the camera view window one for the camera name red box and the other for the date time yellow box Using the mouse click and drag a text box to the display position 8 8 To copy the settings to other cameras click Copy and select the desired cameras Click OK 9 Click Apply to save the settings and then click Exit to return to live view TruVision NVR 10 User Manual 59 Chapter 10 Camera setup Image settings The Image tab allows you to adjust image settings for each individual camera channel You may need to adjust the camera image depending on the location background in order to get the best image quality The system has image settings for frequently encountered lighting conditions Standard Indoor Dim Light and Outdoor You can also manually adjust the brightness contrast saturation hue and saturation values You can modify the digital noise reduction DNR value to improve image quality This function removes image noise from a video signal which can be more pronounced in low light conditions Note These options can also be modified from the image settings button on the live view toolbar see Live view toolbar on page 30 To adjust display settings 1 From the menu toolbar click Camera Setup gt Image 2 Select the camera for which to adjust the video image settings Standard Indoo
93. k functionality To set the playback skip time 1 In playback mode right click the mouse and click Skip Time on the pop up menu The Skip Time menu appears 2 Select a skip time between 10 and 300 seconds The default skip time is 30 seconds To change the playback speed From the front panel Press the left and right buttons to speed up and slow down recorded video From the playback window using the mouse Click Ed and EE to speed up and slow down recorded video To skip forwards or backwards during playback From the front panel Press the up and down buttons to jump recorded video forwards and backwards by a set skip time From the playback window using the mouse Click i and M to jump recorded video forwards and backwards by a set skip time Click a location on the timeline for where you want playback to start Playing back frame by frame You can play back a selected video at different speeds This allows you to carefully examine an event frame by frame as it happens The current frame rate is shown on the right of the playback control toolbar To play back frame by frame e Using a mouse 1 In playback mode click the Speed Down E button in the playback control toolbar until the speed changes to single frame 2 Click the Pause button to advance the video frame by frame e Using the front panel 1 In playback mode move the left direction button to left to scroll down through the speed changes un
94. lable IP cameras Add an IP camera to the recorder system Upgrade IP camera software Insert USB flash drive in the recorder and select the upgrade file The camera will automatically reboot once the software is upgraded Delete the selected IP camera from the list Update the information displayed on a camera in the recorder device list To automatically add an IP camera 1 2 54 From the menu toolbar click Camera Setup gt IP Camera Status Click Device Search Add to search for any supported IP cameras located in the recorder LAN Note To change an IP camera s IP address prior to adding it to a recorder in the device s search add pop up window click Edit and enter the required IP address as well as the IP camera s credntials to chage it s IP address Check the boxes of the cameras that you want to add to the recorder Click Add to add the selected cameras to the list of devices in the recorder Click Done when complete in order to return to the main window TruVision NVR 10 User Manual Chapter 10 Camera setup The cameras are added to the end of the list of devices 5 To test if a camera connection is operational select the desired camera from the list of devices connected to the recorder and click Live A pop up window should appear showing the camera s live view Note If cameras still have default settings they might have the same IP addresses This creates an IP conflict Use the Edit bu
95. larm Inputs Alarm Outputs Network Log Search Total Capacity 1 863 GB Free Space 1 844 GB Refresh System Information 9 Click Exit to return to live view search the system log Many events of the recorder such as operation alarm and notification are logged into the system logs They can be viewed and exported at any time Up to 2000 log files can be viewed at once Log files can also be exported onto a USB device The exported file is named according to the time it was exported For example 20140729124841logBack txt 108 TruVision NVR 10 User Manual Chapter 17 System information Note Connect the backup device such as a USB flash drive to the recorder before commencing the log search To search video from the system log 1 From the menu toolbar click System Information gt Log Search 2 Select the search start and end date and times 3 Under Event select an option from the drop down list All Alarm Notification Operation or Information 4 From the Type list select one of the options Event Type All All Alarm All Alarm Input Alarm Output Start Motion Detection Stop Motion Detection Start Camera Tamper Stop Camera Tamper Notification All Video Loss Alarm Illegal Login HDD Full HDD Error Duplicate IP Address Found Network Disconnected Abnormal Record IP Camera Disconnected IP Camera Address Conflicted Input Output Video Standard Mismatch Record Buffer Overflow In
96. lect the camera you want to configure 3 Configure the following recording settings options available depend on the camera model 56 Stream Record Mode Select one of the stream types to configure the recording parameters of that record mode Mainstream TL Hi default Mainstream TL Lo Mainstream Event Mainstream Alarm or Substream Stream Type Select the type of stream to record either video or video and audio Resolution Select the resolution of the recording Options include 1920 1080 1080P 1280 720 HD720P 960 576 960H 704 576 4CIF 640 480 VGA 352 288 CIF Bitrate Type Select Variable default or Constant If Variable is selected the bandwidth can vary depending on video quality and the bandwidth required If Constant is selected the video streaming is always at the maximum bit rate selected Video Quality Select the quality at which to record If Constant is selected as the bit rate type this option is unavailable If a low video quality is selected the image quality is poorer and the bandwidth required is reduced thereby allowing recording over a longer period of time Frame Rate Select the recording frame rate Max Bitrate mode Select the general Default or customized option Max Bitrate kbps If the customized maximum bit rate mode was selected enter the value here It must be between 32 and 4096 kbps It is calculated from the frame rate and time required
97. les in TruVision Player 1 Add the exported video files to TruVision Player 2 Click the menu icon J and select Tool gt Merge 3 The Merge window appears Click Add File to add the files you want to merge onto a selected video file Under Output Setting select the video file to which you want to add the files TruVision NVR 10 User Manual 145 Appendix F TruVision Recorder Archiving Instructions File Name G A06_TVR44HD_20 150420023850 mp4 G A07_TVR44HD_20 150420023850 mp4 Output Setting Target File G A08_TVR44HD_20150420023850 mp4 4 Click OK 146 TruVision NVR 10 User Manual Index A Alarm notifications types 86 video tampering 63 Alarm outputs manually acknowledging 85 Archiving exporting files to a backup device 47 quick archive 46 video clips 48 B Back panel description 9 Bad sector detection 99 Bookmarks create 45 playback 45 saving 45 types 45 Brightness modify 60 C Cameras layout 51 Contrast modify 60 D Daily schedules recording 80 Date configure display 89 DDNS settings 72 Default settings restore 92 Digital Zoom description 31 playback 40 playback 41 Digital zoom in playback 45 DST 89 TruVision NVR 10 User Manual E Email notifications 74 Event logs search remotely 118 Export configuration settings 92 External alarm set up 83 E Factory default settings restore 92 Firmware update 93 Frame b
98. m a search result 2 Inthe playback recording click the timeline bar where you want the bookmark to be The green time line jumps to this position Click the button for the type of bookmark you want and enter the bookmark name if required In the playback recording from a search click the scroll bar where you want the bookmark to be The scroll bar ball jumps to this position Click the button for the type of bookmark you want and enter the bookmark name if required The bookmark is saved 3 Click the bookmark management Ed button to see the list of bookmarks saved The name of a bookmark can be edited The bookmark can also be deleted TruVision NVR 10 User Manual 45 Chapter 8 Archiving files Archive recorded files on an external device such as USB flash drive USB HDDs or a DVD burner You must be in live view to archive video Access to archive commands may require a password Before starting to archive files ensure that you have the backup device connected to the recorder It can be detected automatically by the recorder Note The recorder supports USB DVD and USB HD on the front and back USB ports Archiving files There are two ways to archive files Quick Archive button Quick archive lets you archive recorded files quickly by using the Archive button on the front panel The recorder then downloads all the recorded files on the unit to fill the available memory space on the media This option is not available via the
99. m the menu toolbar click Alarm amp Event Setup gt Alarm Output Select the alarm output Select a timeout option between 5 and 600 seconds or select Manually Clear The timeout setting lets you define how long an alarm signal remains active after the alarm has ended If you select Manually Clear the alarm signal remains active until it is manually acknowledged by pressing the alarm button on the front panel or remote control see Manual trigger below Select the recording schedules for the alarm output Click the Actions button and select the day of the week and the time periods during the day when motion can be recorded You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap 5 Click OK to return to the alarm output window 6 Click Copy to copy these settings to other cameras if required and then click Apply to save the changes Click Exit to return to live view Manual trigger The manual trigger menu allows you to manually trigger outputs of the recorder To trigger or clear alarm outputs manually 1 2 From the menu toolbar click Alarm amp Event Setup gt Manual Trigger select the desired alarm output and click the following buttons Trigger Clear Trigger an alarm output or stop an alarm output As there is only
100. m the menu toolbar click Storage Management gt HDD Information 2 Note the status of the HDDs listed under the Status column lf the status is listed as Normal or Sleeping the HDD is in working order If it is listed as Abnormal and has already been initialized the HDD needs to be replaced If the HDD is Uninitialized you need to initialize it before it can be used in the recorder Refer to Initialize a HDD below for more information Note The status information is also shown in the System Information gt HDD window Initialize a HDD The built in HDD does not need to be initialized before it can be used You can also re initialize the HDD However all data on the HDD will be destroyed To initialize a HDD 1 From the menu toolbar click Storage Management gt HDD Information 2 Under the HDD Information tab select the HDD to be initialized 3 Click the Initialize button to begin initialization After the HDD has been initialized the status of the HDD changes from Abnormal to Normal TruVision NVR 10 User Manual 95 Chapter 15 Storage management Overwrite a HDD You can select how the recorder responds when the HDDs become full and there is no longer sufficient soace to save new data The overwrite option is enabled by default To enable overwrite when the HDDs are full 1 From the menu toolbar click Storage Management gt HDD Information 2 Enable Overwrite Caution If the overwrite option is disabled and
101. ne the time in minutes after which the menu window reverts to live view mode Select a time from the drop down list and click Apply Menu timeout also applies to the system idle time after which a password will be required Default value is 5 minutes 8 Mouse Pointer Speed Modify the speed of the mouse pointer Adjust the scroll bar point to the desired level and click Apply Default is the slowest of the four speeds 9 Enable Front Panel Lock When the system logs out the front panel is automatically locked When enabled to unlock the front panel press the Live button for 5 seconds Default is Disable Configuration files You can export and import configuration settings from the recorder This is useful if you want to copy the configuration settings to another recorder or if you want to make a backup of the settings Import and export files Insert an external storage device in the recorder Go to the Device Management gt Configuration Files to import or export configuration settings Click Export to export the recorder s configuration settings into an external storage device or click Import to import configuration settings after selecting a configuration file from the external storage device Restore default settings The administrator can reset the recorder to the factory default settings Network information such as IP address subnet mask gateway MTU NIC working mode server port and default route are not restor
102. ng instructions Item Description 15 Playback control Use to control playback Rewind Pause Play and Fast Forward 16 Search Open the Search menu 17 Replay Replay the selected file from the beginning 18 Eject Eject the CD or DVD disk 19 Archive Press once to enter quick archive mode Press twice to start archiving Aim the remote control at the IR receiver located at the front of the unit to test operation To change the address of the remote control to the recorder 1 Press the Menu button on the front panel or right click the mouse and select the Menu button The default disolay menu window appears 2 Click Device Management gt General Settings 3 Check the remote control ID value The default value is 255 This device address is valid for all IR controls Note The recorder will respond to any remote control that has an address between 1 and 255 4 On the remote control press the Device button 5 Enter the device address value It must be the same as that on the recorder 6 Press the OK button on the remote control To place batteries into the IR remote control 1 Remove the battery cover 2 Insert the batteries Make sure that the positive and negative poles are correctly placed 3 Replace the battery cover Troubleshooting the remote control lf the IR remote control is not functioning properly perform the following tests e Check the battery polarity e Check the remaining charg
103. nt Note You can modify the pre and post play periods of a recording TruVision NVR 10 User Manual Chapter 6 Searching files Search bookmarked recordings For information on creating bookmarks see Creating bookmarks on page 45 To search for a bookmark iF In live view right click the mouse on the desired video pane and select Search Video The Search menu appears 2 In the Search menu click the Bookmark tab 3 Select the desired cameras as well as start and end times of the recording to be searched Also select the type of bookmark to be searched lf searching for customized bookmarks enter a keyword from the bookmark name Click Search The list of bookmarks appears 4 Select the desired bookmark from the list 5 Select a bookmark and do one of the following Click the Edit button to edit a bookmark s name Or Click the Delete button to delete a bookmark Or Click the Play button to play back a bookmark Search snapshots You can search video snapshots See Live view mouse menu on page 28 on how to create snapshots To search for snapshots 1 In live view right click the mouse on the desired video pane and select Search Video The Search menu appears 2 Inthe Search menu click the Snapshot tab 3 Select the desired cameras as well as start and end times of the recording to be searched 4 Click Search The list of snapshots appears 5 Select a
104. of VCA events on the live view page Contact information For contact information go to www interlogix com or www utcfssecurityproducts eu Web browser live view The recorder web browser lets you view record and play back videos as well as manage all aspects of the recorder from any PC with Internet access The browser s easy to use controls give you live view to all the recorder functions See Figure 29 on page 115 114 TruVision NVR 10 User Manual Chapter 18 Using the web browser Figure 29 Live view in the web browser interface uVision TVN 10 Live View Playback Log Search Configuration EUT R i camera 02 Q4 15 2014 Tusei2 57 29 rCameta US wCamera 04 gt a a7 ooo 42 57 29 a Fd Cameral 04 15 2014 Tye 12 59 2o oa 2 Camera10 Table 17 Description of live view in the web browser Name 1 Camera 2 Menu toolbar oo Viewer Display format 5 Video function toolbar TruVision NVR 10 User Manual Description Select the camera Lets you do the following View live video Play back video Search for event logs Configure settings Log out of the interface View live or playback video Define how you want video to be displayed in the viewer Multiview or full screen Lets you do the following in live view T5558 Switch between mainstream and substream Start stop all streaming from selected cameras Start recording
105. ol the relay output of the recorder Alarm and notification settings must be configured properly to upload to host Remote Advanced Operation Remotely manage HDDs initializing and setting properties for HDDs as well as remotely update system firmware and clear the I O alarm output Remote Shutdown Reboot Remotely shutdown or reboot the recorder Camera configuration settings By default all IP cameras are enabled for operators for each of these settings By default the IP cameras are only enabled for local playback and remote playback for guests 102 Local Live View Locally select and view live video Local Playback Locally play recorded files that are on the recorder Local Manual Operation Locally start stop manual recording on any of the channels snapshots and video clips Local PTZ Control Locally control PTZ dome cameras Local Video Export Locally back up recorded files from any of the channels Remote Live View Remotely select and view live video over the network Remote Playback Remotely play and download recorded files that are on the recorder TruVision NVR 10 User Manual Chapter 16 User management Remote Manual Operation Remotely start stop manual recording on any of the channel Remote PTZ Control Remotely control PTZ dome cameras Remote Video Export Remotely backup recorded files from any channel To customize a user s access privileges 1 2 Click the User Management icon in the
106. om focus and iris PTZ movement Adjusts the speed of PTZ movement Toolbar ry Turns on off camera light v Turns on off camera wiper Zoom area ay Centers the PTZ dome camera image This command is not supported on all PTZ dome cameras f Jumps to the home position Select PIZ command Displays the desired function from the scroll bar camera preset preset tour or shadow tour Exit Exits the PTZ control panel To call up a preset 1 In live view left click the mouse and select the PTZ control icon in the quick access toolbar The PTZ control panel appears Select the desired camera from the toolbar Or On the front panel select the desired camera and press Enter to call up the quick access toolbar The PTZ control panel appears Scroll the toolbar to Preset and double click the desired preset from the list The camera immediately jumps to the preset position To call up a preset tour 1 In live view left click the mouse and select the PTZ control icon in the live view toolbar The PTZ control panel appears Select the desired camera from the toolbar sfr On the front panel select the desired camera and press Enter to call up the live view toolbar The PTZ control panel appears Scroll the toolbar to Tour and double click the desired preset tour from the list The camera immediately carries out the preset tour movement To call up a shadow tour 1 In live view left click the mouse and select
107. on Detection Camera Ta Video Loss Previ Preview Link l D1 IPCamera 01 Connected Not used Not used Not used 0 v Record Alarm Inputs Alarm Outputs Network HDD Log Search Refresh System Information 4 To view record information click Record You can view the camera number recording status stream type active frame rate active bit rate versus reserved bit rate Kbps active resolution active record type and active encoding parameters The Preview Link Sum shows the number of streams being viewed by the recorder The Preview Link Information lists all the IP addresses of the streams viewed by the recorder Device Info Record Camera Camera Recordin Stream T Frame R Bitrate Kbps Resolution Record T Encoding D1 Recording Video 25 fps 688 4096 1280 720 HD Constant TL Hi Alarm Inputs Alarm Outputs Network HDD Log Search Refresh System Information 5 To view alarm input information click Alarm Inputs You can view the alarm input number alarm name alarm type alarm status and triggered camera 106 TruVision NVR 10 User Manual Pm Device Info Camera EEN gt Alarm Inputs No A lt 1 A lt 2 A lt 3 A lt 4 Alarm Name Alarm Type NO NO NO NO Alarm Status Disabled Disabled Disabled Disabled Chapter 17 System information Triggered Camera Alarm Outputs Network mD D Log Search Refresh
108. on screen when you need to enter characters in a window option Click a key to input that character Figure 6 The soft keyboard ESC 1 2 34 5 67 8 9 0 QWERTYUIOP ASDFGHJKL a ZX OVE NM t amp 7 space Enter Description of the keys in the soft keyboard a Switch to lowercase uppercase Space Exit the soft keyboard Alphanumeric characters Backspace fA Punctuation mi Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view or click Exit in a main menu or right click using the mouse 26 TruVision NVR 10 User Manual Chapter 5 Live view Description of live view Live view mode is the normal operating mode of the unit where you watch live images from the cameras The recorder automatically enters into live view mode once powered up On the monitor you can see whether a recording is in progress and if set up to do so the current date and time as well as the camera name Status information Information on the system and camera status is displayed as icons on the main and auxiliary monitors The camera status icons are shown for each camera Each icon represents information on a specific item These icons include Table 6 Description of the on screen status icons Icon Description Indicates an alarm Indicates that a camera channel is being recorded Indicates a motion detection event Ce P Video
109. ontrol a PTZ dome camera You can also specify settings on the web browser interface to optimize video playback and recording performance when operating in a low or limited bandwidth environment Many of the browser configurations are similar to those done locally Windows 7 and Windows 8 users Internet Explorer for Windows 7 and Windows 8 operating systems have increased security measures to protect your PC from any malicious software being installed When using the recorder web browser interface you can install ActiveX controls to connect and view video using Internet Explorer To have complete functionality of the web browser interface and the recorder player with Windows 7 and Windows 8 do the following e Run the Browser interface and the recorder player application as an administrator in your workstation e Add the recorder s IP address to your browser s list of trusted sites To add the recorder s IP address to Internet Explorer s list of trusted sites Open Internet Explorer Click Tools and then Internet Options Click the Security tab and then select the Trusted Sites icon Click Sites Clear the Require server verification https for all sites in this zone box Enter the IP address or DDNS name in the Add this website to the zone field Click Add and then click Close Click OK in the Internet Options dialog box ce ee ee e a Connect to the recorder for full browser functionality TruVision NVR 10
110. otifications The different types of system alarm notifications are HDD Full All installed HDDs are full and will not record any more video HDD Error Errors occurred while files were being written to the HDD there is no HDD installed or the HDD had failed to initialize Network Disconnected Disconnected network cable Duplicate IP Address Found There is an IP address conflict with another system on the network Illegal Login Wrong user ID or password used Input output Video Standard Mismatch Indicates a mismatch between camera settings and camera capabilities For example a camera channel set to 1080p while the recorder does not support that resolution Abnormal Record HDD cannot record any more files This could be due to the overwrite option being disabled so recorded files are locked and cannot be deleted PoE Power Overload PoE power overload detected Detect video loss Video may be lost if the camera develops a fault is disconnected or is damaged You can set up the recorder to detect video loss and trigger a system notification To setup video loss detection 1 oo oe eb From the menu toolbar click Alarm amp Event Setup gt Video Loss select a camera to configure for video loss detection Check the Enable Video Loss Alarm box to enable the feature Click the Actions button to enter the Actions window set the arming schedule for detecting video loss Click the Actions tab and select the sche
111. ouse on the desired video pane and select Search Video The Search menu appears Select the desired cameras record type file type as well as start and end times of the recording Click Search The list of search results appears Click bea to play back the search results To immediately access archived footage i 2 In the Search menu click the Time amp Date tab Select the desired cameras record type file type as well as start and end times of the recording Up to four cameras can be selected Click Go The simultaneous playback of up to four cameras for the indicated time will start Search and play back recordings by event You can search recorded video by event type text insertion intelligent alarms and alarm input To play back search results 1 In live view right click the mouse on the desired video pane and select Search Video The Search menu appears 2 Inthe Search menu click the Event tab 3 Select the desired event type as well as start and end times of the recording 4 Select the desired alarm inputs or channels If you selected Intelligent Alarm as the event type select the required IP cameras 5 Click Search The list of search results appears 6 Select the desired video from the list 7 Inthe search results window you can 36 Click Play to playback the footage Click Archive to archive results Click Details to display more information about an eve
112. overlap 7 Select the response method to an external alarm In the Actions window click the Actions tab to define the method by which you want the recorder to notify you of the alarm Select one or more of the six notification types See Alarm notification types on page 86 for a description of these alarm notification methods Click Apply to save the settings 8 Select the PTZ camera function required in response to an external alarm In the Actions window click the PTZ Linking tab Select the PTZ camera and enter the preset preset tour or shadow tour that is triggered when the alarm is detected Actions Trigger Channel Arming Schedule Actions PTZ Linking IP Camera 1 Call Preset B Preset Call Preset Tour Preset Tour Call Shadow Tour Shadow Tour Click Apply to save the settings 9 Click OK to return to the alarm input window 10 Click Exit to return to live view Set up alarm outputs You can connect the recorder to an alarm system such as a siren or intrusion system which is then activated when an alarm is triggered You can select how long the alarm 84 TruVision NVR 10 User Manual Chapter 13 Alarm and event setup signal remains active as well as schedule when alarm outputs can be triggered A Outputs are marked A for analog and are physical outputs of the recorder D outputs are marked as D for digital and are physical outputs on the IP cameras To set up an alarm output is 2 3 Fro
113. panel Table 5 Description of the menu toolbar icons Icon 24 Name Display Settings Camera Setup Description Configures display settings including video format resolution video output interface dwell time multiview format and camera sequencing See Chapter 9 Display settings on page 50 Configures camera settings including snapshot resolution and quality camera settings including OSD privacy masking tampering restricted access motion detection setup PTZ setup preset tours and show tours V stream encoding See Chapter 10 Camera setup on page 53 TruVision NVR 10 User Manual Icon Name D EDE Network Settings Recording Alarm and Event Setup Device Management Storage Management User Management System Information SE D Help Shutdown cD To access the main menu Chapter 4 event setup Description Configures standard network settings including IP address email notifications DDNS setup and advanced network settings See the Chapter 11 Network settings on page 69 Configures recording settings including instant replay duration recording schedule and manual recording See Chapter 12 Recording on page 79 Configures alarm settings including alarm input alarm output manual trigger buzzer settings alarm notifications video loss and alarm host setup See Chapter 13 Alarm and event setup on page 83 Configures system
114. put recording Resolution Mismatch IP Camera Motion Analysis Exception Operation All Power Up Local Shutdown Abnormal Shutdown Watchdog Reboot Local Restart Local Login Local Logout Local Configure Parameters Local Upgrade Local Start Manual Recording Local Stop Manual Recording Local PTZ Control Local Lock File Local Unlock File Local Trigger Alarm Output Local Initialize HDD Local Add IP Camera Local Delete IP Camera Local Set IP Camera Local Upgrade IP Camera Firmware Local Playback by File Local Playback by Time Local Playback by Snapshot file Local Export Config File Local Import Config File Quick Snapshot Playback Snapshot Local Restore Admin s Password Local Operate Bookmark Local Switch Output Local HDD Detect Local Delete HDD Local Restore Device Parameters Remote Shutdown Remote Reboot Remote Login Remote Logout Remote Configure Parameters Remote Upgrade Remote Start Manual Recording Remote Stop Manual Recording Remote PTZ Control Remote Lock File Remote Unlock File Remote Trigger Alarm Output Remote Initialize HDD Remote Add IP Camera Remote Delete IP Camera Remote Upgrade IP Camera Firmware Remote Playback by File Remote Playback by Time Remote Download by File Remote Download by Time Remote Export Config File Remote Import Config File Remote Export Record File Remote Export Snapshot File Remote Get Parameters Remote Get Working S
115. r Dim Light or Outdoor 3 Adjust the brightness contrast saturation hue sharpness and digital noise reduction values by dragging each scroll bar Click the Default button to return image setting values to the default position 4 Click Apply to save the settings and then click Exit to return to live view Motion detection The motion detection menu allows you to enable or disable motion detection for each camera as well as create motion grids set the sensitivity of the motion detection and link motion detection to a specific action To set up motion detection 1 From the menu toolbar click Camera Setup gt Motion Areas covered by the red grid are sensitive to motion detection 2 Select the camera to detect motion Each camera must be set up individually 3 Check Enable Motion Detection If this is not enabled motion will not be recorded 4 Select the areas on screen to be sensitive to motion Click and drag the mouse cursor across the window to deselect areas sensitive to motion detection 60 TruVision NVR 10 User Manual Chapter 10 Camera setup IP Camera Status Camera Recording vamera PoE Setup Enable Motion Detection Actions Snapshots Sensitivity Camera OSD Full Screen Image EEE AAE eb EER ia a as ET z AN i s o s 4 F A SE h Clear AGES ary zah ME a BRS EE Be pet tes PD aA inti ore Lo es ai f f Privacy Mask
116. r In live view right click the mouse to call up the mouse menu Click Search Video Note If you are not already logged into the recorder you will have to enter your username and password The search window appears Select the desired cameras record type file type as well as the start and end times of the recording A maximum of eight cameras can be selected Event Bookmark Snapshot Disk Analysis MAi WA2 HASB WAS BAS BAG BAT GAS MDi 802 8D3 8D4 805 HDs D7 record 19 02 2015 10 57 36 17 03 2015 01 33 20 15 03 2015 23 23 43 16 03 2015 00 59 59 3 Click the Go button 4 The playback window appears To change the speed and direction of playback 142 Front panel Press the left and right arrows on the front panel to speed up and slowdown playback Press the Playback button to reverse playback Mouse In the playback toolbar on the bottom of the window click Eland Ei buttons to speed up and slowdown playback Click on the timeline to jump forwards or backwards in time TruVision NVR 10 User Manual Appendix F TruVision Recorder Archiving Instructions Exporting video recordings You can export a complete archive file that covers the entire period recorded A or you can clip one or more segments of interest in the file and just export the clips B A Archiving the entire video file 1 Search for the desired recorded video See Searching and playing back recorded video on page 142 2 Insert a CD
117. r time nist gov NTP Port 123 Enable Server Authentication No User Name Null Password Null SMTP Server Null SMTP Port 25 Enable SSL Disable Sender Null Sender s Email Address Null Select Receiver Receiver 1 Receiver Name Null Receiver s Address Null Include Snapshot Disable Interval Disable Enable FTP No FTP Server Null FTP Port 21 User Name Null Password Null Directory Use root directory Parent Directory Null Secondary Directory Null Secondary Directory Null Enable SMNP No SNMP Version SNMP Port 161 Read Community public 135 Appendix E Default menu settings UPnP UPnP Net Detect Traffic Network Statistics Network Stat Write Community private Trap Address Null Trap Port 162 Enable UpnP No Mapped Type Auto Port Type HTTP Port RTSP Port Server Port Network Delay Packet Loss Test Select NIC Destination Address Network Packet Archive Device Name LAN1 192 168 1 82 Type Bandwidth IP Camera Obps Remote Live View Obps Remote Playback Obps Net Total Idle 60Mbps Total Bandwidth Limit 60Mbps Recording Recording Schedule Recording General General Manual Recording Camera IP Camera 1 Enable Recording Enabled schedule All day for whole week TL Hi Instant Replay Duration 5 minutes Manual Recording Disable Alarm amp Event Setup Alarm Input Alarm Input 136 Alarm Input No
118. r to obtain information about the recorder such as its linking status MAC address MTU sending receiving rate and NIC type The Network Detection window shows the network traffic between the recorder and your local network However the traffic between the plug and play cameras and the NVR 10 is not shown You can also check the network connection status by testing its delay and packet loss To check network traffic 1 From the menu toolbar click Network Settings gt Net Detect The Traffic window appears The information displayed is refreshed once a second Network Settings PPPOE DDNS NTP 0 Email LAN1 j Sending Obps F Receiving Obps FIP Name Linking Status Type MAC Address MTU B NIC Type Traffic SNMP UPnP Network Delay Packet Loss Test Select NIC LAN1 Destination Address Test x Network Statistics Network Packet Archive Device Name Refresh LAN1 192 168 0 84 Export Status Network Network Settings To check network delay and packet loss 1 From the menu toolbar click Network Settings gt Net Detect 2 Under the section Network Delay Packet Loss Test select the NIC to use and enter the destination address Click Test The test result appears in a pop up window 3 If you need to check the current network parameters click the Network button to get an overview The current values for NIC type DHCP IPv4 address IPv4 subnet mask IPv4 default gateway are shown as well as the prefe
119. re immediately implemented once Apply is clicked to save the settings Figure 27 General settings of the recorder zeneral Settings Language English Pa cote Device Name TVN 10 Configuration Files Remote Control ID 255 Password Required pal Enable Wizard Zz Start wizard Now Menu Timeout 5 Minutes Upgrade Firmware Holiday Mouse Pointer Speed Enable Front Panel Lock fan Device Management Table 15 Description of the Monitor setup window General settings Option Description 1 Language Define the language of the system select the desired language from the drop down list and click Apply The language displayed changes immediately Default is English 2 Device Name Define the recorder name The default name is NVR 10 Click the edit box and enter the new name from the soft keyboard 3 Remote Control ID The device number to use for the recorder when linking the device to a remote control The default value is 255 4 Password Required Define whether a login password is required to open the menu Check the box to enable disable and click Apply Default is Disable 5 Enable Wizard Immediately start Wizard without rebooting the system Check the box to enable disable and click Apply Default is Enable TruVision NVR 10 User Manual 91 Chapter 14 Device management Option Description 6 Start Wizard Now Reboot the system immediately and start Wizard Default is Disable 7 Menu Timeout Defi
120. ress button 10 to view camera 10 Or Right click the mouse and select Single Camera from the menu Select the required camera from the list Multiple view display Press the Display button on the front panel to cycle through different display format formats Or Right click the mouse and select Multi Camera from the menu Select the desired multiview display layout Sequencing cameras The sequencing feature allows a camera to be displayed briefly on screen before advancing to the next camera in the sequence list Sequencing can only be done in single view display mode The default sequence displays each camera in numerical order However each camera on the main and event monitors can have a pre programmed dwell time and sequence order See Layout on page 51 for more information Note Dwell time must not be set to zero for sequencing to function TruVision NVR 10 User Manual 29 Chapter 5 Live view Sequencing cameras using the front panel select the camera where you want to start sequencing Press the Seq button on the front panel to start sequencing Press it again to stop Sequencing Sequencing cameras using the mouse select the camera where you want to start sequencing Right click the mouse and select Start Sequence to start the sequencing Right click again and select Stop Sequence to stop sequencing Live view toolbar The live view toolbar in live view lets you quickly access regularly used commands Pos
121. rred DNS server and alternate DNS server if used TruVision NVR 10 User Manual 77 Network settings The NIC Type and Enable DHCP options can be changed Click Apply to save any changes made and then click OK to return to the main window 4 Click Exit to return to live view To check network status 1 When all the network parameters have been set click the Status button to confirm that all parameters are operating correctly Export network packet data When the recorder is connected to a network you can export the captured data packet to a USB flash drive SATA eSATA CD RW and other local backup devices To export network packet data 1 From the menu toolbar click Network Settings gt Net Detect 2 Under the section Network Packet Archive click Refresh to get a list of the local backup devices available Select one from the list 3 Click Export Up to 1M of data can be exported at a time 4 Click Exit to return to live view Network statistics You can easily check the bandwidth that is being used by remote live view and playback To check network statistics 1 From the menu toolbar click Network Settings gt Net Statastics 2 The latest information is displayed on the bandwidth used by remote live view and playback as well by Net Receive Idle and Net Send Idle Click Refresh to update the information 3 Click Exit to return to live view 78 TruVision NVR 10 User Manual Chapter 12 Recoraing
122. rsion Digital Zoom Playback Playback resolution Synchronous playback OSD Synchronous playback web browser Reverse playback OSD Reverse playback browser Recording Recording resolution Internal SATA slots Maximum capacity supported Capacity per SATA drive TruVision NVR 10 User Manual TVN 10 TVN 10c 8 ch 16 ch 4 ch H 264 MJEG MPEG 4 40 80 Mbps in 20 Mbps in 16 Mbps 16 Mbps 5 Mbps 5 Mbps 1 ch RCA 2 0 Vp p 1 KQ 1920 x 1080P 60 Hz 1600 x 1200 60 Hz 1280 x 1024 60 Hz 1280 x 720 60 Hz 1024 x 768 60 Hz Up to 5 MPX depending on remote client capabilities 1920 x 1080P 60 Hz 1600 x 1200 60 Hz 1280 x 1024 60 Hz 1280 x 720 60 Hz 1024 x 768 60 Hz 1 4 Up to 16X Up to 5 MPX Up to 8 ch Up to 4 ch Up to 1 ch Up to 4 ch SMPX 3MPX Full HD 1080p UXGA HD 720p VGA 4CIF DCIF 2CIF CIF QCIF 2 1 4 6 TB 21B 2 3 TB 1 2 TB 123 Appendix A Specifications Recording modes External storage Networking Network interface ezDDNS DDNS Total viewing bandwidth available Total viewing streams available External Interface IP camera interface PoE support PoE budget Plug amp Play functionality Serial interface USB interface Alarm interface General Power supply Power consumption without HDD Operating temperature Relative humidity Chassis Dimensions W x D x H Weight without HDD Operations Local Remote Browser requirements Softwar
123. ruVision NVR 10 User Manual 39 Chapter 7 Playback functionality 1 Playback viewer 5 2 Camera panel Select the cameras for playback Move the mouse over the areato 6 display the list of cameras available 3 Calendar panel Blue Current date 7 Green Yellow Red Recordings available on the recorder 4 Playback control toolbar See Figure 14 below for more information The playback control toolbar Time bar Time of actual playback This is only displayed in 24 hour playback 24 hour recording progress bar This bar displays how much of the 24 hour period has been recorded Recording type Description of the color coding of recording types that appear in the playback progress bar Green indicates constant recording Red indicates alarm recording Yellow indicates motion recording Pale green indicates manual recording Pale blue indicates text insertion lt is easy to manually control playback using the playback control toolbar See Figure 14 below Note The playback control toolbar does not appear for instant playback Figure 14 Playback control toolbar Search playback example shown Item Description 1 Audio and video control toolbar EA Audio on off A Start stop a video clip during playback Sections of a recording can be saved to an external storage device Ve Add default bookmark Add customized bookmark Bookmark management Click to see the list of bookmarks and their times They can
124. s Camera Setup To delete a mask check the desired mask and click Clear for that color mask 5 To copy the settings to other cameras click Copy and select the desired cameras Click OK 6 Click Apply to save the settings and then click Exit to return to live view 62 TruVision NVR 10 User Manual Chapter 10 Camera setup Camera tamper You can setup the recorder to alert you when the camera view has changed such as when someone has deliberately blocked the camera view by spraying paint on the lens or by moving the camera Tampering detection only applies when the whole image is covered and all light is blocked You cannot select a specific area of the camera screen to detect tampering Note It is strongly recommended not to configure for video tampering when using PTZ dome cameras To set up video tampering detection 1 From the menu toolbar click Camera Setup gt Camera Tamper 2 Select a camera to configure for video loss detection 3 Check the Enable Tamper proof box to enable the feature 4 Select the tamper detection sensitivity level by clicking the sensitivity scroll bar Higher sensitivity is to the right of the bar 5 Select the recording schedules for the tamper Click Actions and then select the Arming Schedule tab to select the day of the week and the time periods during the day when motion can be recorded You can schedule up to eight time periods in a day Default is 24 hours Click Apply
125. s Table 14 Description of the Time and Date settings window Option 1 Time Zone 2 Date Format 3 Time Format 4 Display Day 5 System Date 6 System Time 7 Auto DST Adjustment 8 Enable DST From To DST Bias 90 Description Select a time zone from the list Select the date format from the drop down list Default format is DD MM YYYY Select either the 12 hour or 24 hour time format from the list Default format is 24 hour format Check to display the day of the week in the monitor time bar Check the box to enable disable Default is Disable Enter the system date Default date is the current date Enter the system time Default time is the current time Enable to activate DST is automatically It depends on the time zone selected Default is Disable Manually define DST If this option is selected the Auto DST adjustment option is disabled Default is Disable Click the check box to enable or disable daylight savings time DST Enter the start date and time for daylight savings Enter the end date and time for daylight savings Set the amount of time to move DST forward from the standard time Default is 60 minutes TruVision NVR 10 User Manual Chapter 14 Device management General recorder settings Use the General Settings menu of Device Management to configure general recorder options See Figure 27 and Table 15 on page 91 for the general options available The changes a
126. s The recorder supports UPnP Universal Plug and Play This feature lets the recorder automatically configure its own port forwarding if this feature is also enabled in the router You can select one of two methods to set up UPnP Automatic mapped type The recorder automatically uses the free ports available that were set up in the Network Settings menu Manual mapped type You enter the particular external port settings and IP addresses required to connect to the desired router see Figure 24 below Figure 24 UPnP auto configuration screen gt Network Settings PPPOE Sarpy sae Manual Viapped Type DDNS Port Type Edit External Port Mapping IP Address Port UPnP Status HTTP Port 0 0 0 0 Email r A NTP 80 0 0 0 0 80 1025 0 0 0 0 1025 8001 0 0 0 0 8001 RTSP Port FTP Server Port SNMP A Net Detect Network Statistics Network Settings To enable UPnP 1 Connect the recorder to the router Note The router must support UPnP and this option must be enabled 2 From the menu toolbar click Network Settings gt UPnP 3 Check the Enable UPnP box 4 From Mapped Type select Auto or Manual 76 TruVision NVR 10 User Manual Chapter 11 Network settings If eka epee enter the external ports and IP addresses required Click the Edit icon to change the values 5 Click Apply to save the settings and click Exit to return to live view Network status You can easily check network traffic in orde
127. s 53 Camera recording settings 55 PoE setup 57 Snapshots 58 Camera OSD 58 Image settings 60 Motion detection 60 Privacy mask 62 Camera tamper 63 Restricted access camera 63 VCA Setup 64 Configure PTZ settings 65 PTZ presets and tours 65 Network settings 69 Network settings 69 PPPoE settings 71 DDNS settings 72 NTP server settings 73 E mail settings 74 Configure an FTP server to store snapshots 75 SNMP settings 75 UPnP settings 76 Network status 77 Export network packet data 78 Network statistics 78 Recording 79 Recording schedule 79 Modify the instant replay duration 82 Manual recording 82 TruVision NVR 10 User Manual Chapter 13 Chapter 14 Chapter 15 Chapter 16 Chapter 17 Chapter 18 Alarm and event setup 83 Set up alarm inputs 83 Set up alarm outputs 84 Manual trigger 85 Buzzer settings 86 Alarm notification types 86 Detect video loss 87 Alarm host setup 88 Device management 89 Time and date settings 89 General recorder settings 91 Configuration files 92 Upgrade system firmware 93 Holiday schedules 93 Storage management 95 HDD information 95 Storage mode 96 S M A R T settings 98 Bad sector detection 99 User management 100 Add anew user 100 Customize a user s access privileges 101 Local configuration settings 101 Remote configuration settings 102 Camera configuration settings 102 Delete auser 103 Modify auser 103 Change the Admin password 104 System informat
128. s to control the recorder e Front panel control See Using the front pane below e Mouse control See Using the mouse on page 20 e IR remote control See Using the IR remote control on page 21 e TVK 800 keypad from TVK 800 firmware version 1 01 Please refer to the user manual for more information e Web browser control TruVision Navigator TVRmobile See Chapter 18 Using the web browser on page 111 for more information on using the web browser Please refer to the TruVision Navigator and TVRmobile user manuals for more information You can use your preferred control method for any procedure but in most cases we describe procedures using the mouse Optional control methods are given only when they differ substantially from the mouse control methods Using the front panel The function buttons on the front panel control can be used to operate most but not all of the main functions of the recorder The LED indicators light up to alert you of various conditions The functions available can be limited by setting passwords See Figure 3 on page 18 for more information TruVision NVR 10 User Manual 17 Chapter 4 Operating instructions Figure 3 NVR 10 front panel 16 channel model truVision NVA 10 Diap Oo Q D The controls on the front panel include Table 2 Front panel button description Name 1 2 Live view button Playback buttons IR receiver Direction Enter
129. s when using a remote control and not when using a keypad You can purchase a replacement remote control by ordering part number TVR REMOTE 1 TruVision NVR 10 User Manual 21 Chapter 4 Operating instructions Figure 4 IR remote control Item 1 SS ae ee ee ia Pe 10 11 12 13 14 22 Alarm Device Numeric buttons Display Mon A and Mon B Live Menu Seq lt gt AN OK Zoom and Preset Tour Focus and me O 2 1 2 3 DOG T 8 9 Mon A Display Live Mon B Seq Menu m k ok Zoom Zoom 43 Tour a me Focus Focus Rew Pause Play Fwd 5 D Replay Search Eject Archive Description Acknowledge an alarm Enable disable the IR remote control to control the recorder Select a camera and enter a number in a menu option Switch between the different multiview formats Switch between monitors A and B Return to live view mode Activate the main menu Start stop sequencing In Menu mode Use left or right arrow buttons to select and up or down arrow buttons to edit entry In PTZ mode Use to control PTZ In Playback mode Use to control playback speed Confirm selection Use to control zoom of camera lens Enter preprogrammed three digit code to call up a preset Enter preprogrammed three digit code to call up shadow tour Use to control focus of camera lens TruVision NVR 10 User Manual Chapter 4 Operati
130. sed for archiving 5 Check Include Player or Player Backup depending on the recorder model to include the Player tool with the archived files 6 Click Archive to export the currently selected video file TruVision NVR 10 User Manual 143 Appendix F TruVision Recorder Archiving Instructions Note This will archive the recording file recording file currently being used 7 Find the footage required after midnight start and end times should not cross midnight 8 Insert a CD DVD or USB device in the recorder and select the storage media used from the menu 9 Click Archive to export the currently selected video file Note This will archive the recording file recording file currently being used Using the mouse 1 During playback locate the desired footage the start and end times should cross midnight 2 Click the Start Clipping button at the start of the desired time that you want clip Fast forward or drag the time bar to the end of playback Click the Stop Clipping button Bid Insert a CD DVD or USB device in the recorder Click the Archive button A pop up box appears asking if you want to save the video clips Click Yes gt aS a 7 The Clips Archive window appears listing all video clips saved Select the desired clips and click Archive 8 The Archive window appears Under Device Name select the storage media used for archiving 9 Check Include Player or Player Backup depending on the recorder
131. settings to access the device Default user names and passwords see Table 1 below for the list of default user names and passwords Go to Chapter 16 User management on page 100 for further information 6 TruVision NVR 10 User Manual Chapter 1 Product introduction Table 1 Default user names and passwords User Description Administrator There can only be one administrator The user name is admin The name cannot be modified The default password is 1234 Operator The default user name is operator The default password is 2222 Guest The default user name is guest The default password is 3333 Note The default passwords should be changed for security reasons Default network settings The network settings are e IP address 192 168 1 82 e Subnet mask 255 255 255 0 e Gateway address 192 168 1 1 e Ports When using the browser When using TruNav RTSP port 554 RTSP port 554 HTTP port 80 Server Client software port 8000 Go to Using the web browser on page 111 for further information TruVision NVR 10 User Manual 7 Chapter 2 Physical installation This section describes how to install the recorder Installation environment When installing your product consider these factors e Ventilation e Temperature e Moisture e Chassis load Ventilation Do not block any ventilation openings Install in accordance with the manufacturer s instructions Ensure that the location planned
132. t time Note This information only applies when the bit rate is set to Constant see Camera recording settings on page 55 for more information Constant bit rate Maximum pre recording time seconds 32 30 48 30 64 30 80 30 96 30 128 30 160 30 192 30 224 30 256 30 320 30 384 30 448 30 512 30 640 30 768 30 896 30 1024 30 1280 25 TruVision NVR 10 User Manual Appendix D Maximum pre recording times Constant bit rate Maximum pre recording time seconds 1536 20 1792 15 2048 15 3072 10 4096 5 130 TruVision NVR 10 User Manual Appendix E Default menu settings Display Settings Display General Picture Setting Standard Resolution Null Display Status Icons Yes Time Bar Transparent Null Enable Timebar Yes Video Output Interface VGA HDMI Default View 2 2 for 4 ch models 3 3 for 8 ch models and 4 4 16 ch models Sequence Dwell Time No switch Enable Audio Output No Event Monitor VGA HDMI Event Full Screen Monitoring Dwell Time 10 Alarm Full Screen Monitoring Dwell Time 10 Layout Video Output Interface VGA HDMI Camera Setup IP Camera Status IP Camera Camera No Status Edit Advanced Set Live View Camera Name IP Camera Address Manage Port Protocol Device Model Serial Number and Firmware Camera Recording Settings Record Camera IP Camera 1 Record Stream Mode Main Stream TL Hi Stream Type Video amp Audio TruVision NVR 10 User Manual 131 Appendix E
133. tatus Connect Transparent Channel Disconnect Transparent Channel Start Two way Audio Stop Two way Audio Remote Alarm Arming Remote Alarm Disarming Remote Operate Bookmark Remote Delete HDD Remote Restore Device Parameters Information All Local HDD Information HDD M A R T Start Recording Stop Recording Delete Expired Record System Running Status 5 Click the Search button A list of results appears TruVision NVR 10 User Manual 109 Chapter 17 System information Device Info Start Time 03 25 2015 00 00 00 End Time 03 25 2015 23 59 59 Event All Record Type All Camera PoE Alarm Inputs No Parameter Play Details Alarm Outputs Network HDD Total 0 P 1 1 Search System Information 6 Select a file and click Details Displays information on the log or recording For a recording it lists such information as start time type of event local user host IP address parameter type camera number and gives a description on the types of events recorded and when record time was stopped Play Click to start playback of the selected recording Export Click to archive the selected file to a USB device The export window appears 7 Click Exit to return to live view 110 TruVision NVR 10 User Manual Chapter 18 Using the web browser This chapter describes how you can use the web browser interface to configure the device play back recorded video search through event logs and c
134. ter 5 Chapter 6 Chapter 7 Important information 5 Product introduction 6 Product overview 6 Default settings to access the device 6 Physical installation 8 Installation environment 8 Unpacking the recorder and its accessories 8 Back panel 9 Monitor connections 10 Rack mounting 10 Getting started 12 Powering on the recorder 12 The startup wizard 13 Operating instructions 17 Controlling the recorder 17 Using the front panel 17 Using the mouse 20 Using the IR remote control 21 Menu overview 24 Live view 27 Description of live view 27 Video output 28 Live view mouse menu 28 Single and multiview display mode 29 Sequencing cameras 29 Live view toolbar 30 Digital zoom 31 PTZ preset and tours 32 Searching files 34 Search video menu 34 Search and play back recordings by time and video type 35 Search and play back recordings by event 36 Search bookmarked recordings 37 search snapshots 37 Log search 38 Playback functionality 39 Playback mouse menu 41 Instant playback 42 TruVision NVR 10 User Manual Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 24 hour playback 43 Playback speed and skip time 43 Playing back frame by frame 44 Digital zoom in playback 45 Creating bookmarks 45 Archiving files 46 Archiving files 46 Create and archive video clips 48 Playing back archived files onaPC 49 Display settings 50 Display settings 50 Layout 51 Camera setup 53 IP camera statu
135. the Edit menu To set up a daily recording schedule ook 80 From the menu toolbar click Recording gt Recording Schedule Select a camera Check the Enable Recording box TruVision NVR 10 User Manual Chapter 12 Recording 4 Click Edit The following window is displayed Startf End Time iO 00 00 00 StartEnd Time 0 00 00 00 StartEnd Time 00 00 00 00 tartEnd Time 10 00 00 00 tartEnd Time 0 00 00 00 Sil atin flO Time i 00 00 00 tartEnd Time 0 00 00 00 Cancel 5 Select the day of the week 1 for which you want to set up the schedule You can define a different schedule for each day of the week 6 Set the start and end time for recording Define a time period by entering a start left column and end right column time You can schedule up to eight time periods Click All Day to record all day Note Time periods defined cannot overlap 7 Select a recording type This setting instructs the recorder to begin recording when an alarm is triggered The recording type can be based on time and triggered by motion detection and or an alarm If set to TimeLapse TL Hi or TL Lo the recorder records continuously 8 Click Apply to save settings 9 Repeat steps 4 to 8 for other days of the week or to copy the schedule settings to another day To copy the current schedule settings to another day of the week click Copy Select the number of the day of the week to which to copy the schedule Click OK to save
136. the LAN IP address of the recorder Default value is 192 168 1 82 Enter the subnet mask for your network so the recorder will be recognized within the network Default value is 255 255 255 0 TruVision NVR 10 User Manual Option 7 IPv4 Default Gateway 8 MAC Address 9 Preferred DNS 10 11 12 13 14 15 16 17 18 19 20 Server Server Port Multicast IP Enable Telnet IPv6 Address 1 IPv6 Address 2 IPv6 Default Gateway MTU bytes Alternate DNS Server HTTP Port RTSP Service Outgoing Bandwidth Chapter 11 Network settings Description Enter the IP address of your network gateway so the recorder will be recognized within the network This is typically the IP address of your router Consult your router user manual or contact your ISP to get the required information on your gateway Default value is 192 168 1 1 Displays the MAC address The MAC address is a unique identifier of your recorder and it can not be changed Enter the preferred domain name server to use with the recorder It must match the DNS server information of your router Check your router s browser interface or contact your ISP for the information Use the server port for remote client software access The port range is between 1024 and 65535 Enter the server port value The default value is 8000 Enter a D class IP address between 224 0 0 0 to 239 255 255 255 Only specify this option
137. the mouse toolbar click 24 hour Playback The playback screen appears By default the camera is in full screen mode To select more than one camera for synchronous playback or to select playback from a different day move the mouse to the right edge of the screen The camera list and calendar appear Check the desired cameras and or another day Up to 8 cameras can be selected Playback starts immediately you have selected the camera and times Note A message appears if there are no recordings found during this period 3 Use the playback control toolbar to manually control playback 4 Click Exit El to return to live view Or Right click the mouse and click Exit from the mouse menu to return to the previous window e Using the front panel 1 select the camera for playback and press the Play button Playback from the selected camera starts immediately Note Synchronous playback is only available using the mouse If live view was showing multiview only the camera in the top left channel on screen will be played back To select a different camera for playback press the numerical button of the desired Camera Press Live to return to live view Playback speed and skip time Use the direction buttons on the front panel to modify the playback speed and to jump forwards or backwards The default skip time is 30 seconds However you can easily change it TruVision NVR 10 User Manual 43 Chapter 7 Playbac
138. til single frame 2 Press Enter to advance the video frame by frame 44 TruVision NVR 10 User Manual Chapter 7 Playback functionality Digital zoom in playback You can zoom in on an image during playback to see it in greater detail There are two ways to perform digital zoom in playback To digitally zoom in during playback 1 In playback mode right click the mouse and select Digital Zoom in the pop up menu Or Click the Digital Zoom icon in the playback control toolbar The playback control toolbar disappears The digital Zoom window appears 2 Left click the mouse and drag the red square in the digital Zoom window to the area of interest or move the joystick on the front panel to position the red square The selected area is magnified 3 Right click the mouse to quit the digital Zoom mode and return to full screen playback mode The playback control toolbar reappears Creating bookmarks You can bookmark the important scenes in a recorded file for later reference Bookmarks flag the start of a scene Up to 64 bookmarks can be saved in a video file There are two types of bookmarks e Default bookmark All default bookmarks have the same generic name BOOKMARK e Customized bookmark The bookmark is given a name for easy identification The same name can be used for several bookmarks You can search both types To create a bookmark 1 Open a 24 hour playback window or the playback window fro
139. to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined cannot overlap 6 Select the response method to an external alarm Click Actions and then select the Actions tab to select the method by which you want the recorder to notify you of the alarm Full screen monitoring Enable alarm audio Notify alarm host Send email and Trigger alarm output See page 86 for the list of alarm notification types Click Apply to save settings and then OK to return to the main window 7 Click Exit to return to live view Restricted access camera Restricted access cameras are cameras that are only visible to specific users There may be occasions when you want to control who can see a camera image ona local monitor such as if there is a camera located in a changing room The recorder lets you select which camera or cameras is not displayed on the local monitor unless the user is logged in and has permission to view the camera images A restricted access camera is not displayed on screen when no user is logged in Instead a person walking by sees a black screen See Figure 21 below TruVision NVR 10 User Manual 63 Chapter 10 Camera setup Figure 21 Example of a restricted access camera image To set up a camera for a restricted access view 1 2 From the menu toolbar click Camera Setup gt Restricted Access Camera Check which IP camera or cameras you want
140. tor A main monitor Name Description 1 Menu Enter the Main menu 2 Single Camera Switch to a full screen view for the selected camera from the dropdown list See Single and multiview display on page 29 for more information 3 Multi Camera Switch between the different multiview options from the dropdown list See Single and multiview display on page 29 for more information 4 Previous Screen Displays the previous camera 28 TruVision NVR 10 User Manual Chapter 5 Live view Name Description 5 Next Screen Displays the next camera 6 Start Sequence Turn on sequence mode The window automatically sequences between cameras To set up the sequence dwell time go to Menu gt Display Settings gt Display gt Sequence Dwell Time and select a value 7 24 hour Playback Playback the recorded video of the selected day from the selected camera The current day is selected by default See 24 hour playback on page 43 for more information 8 Search Video Enter the advanced video search menu See Search video menu on page 34 for more information 9 Picture Mode Select Standard Bright Soft or Vivid mode to display Single and multiview display mode The recorder has single and multiview formats The number of multiview display modes available depends on the recorder model Single view display Press the numeric button on the front panel to switch to the corresponding format camera display For example p
141. tours available 12 Modify brightness contrast saturation and hue values 116 TruVision NVR 10 User Manual Chapter 18 Using the web browser Play back recorded video To search and play back recorded video click Playback on the menu bar to display the Playback page shown in Figure 31 below Figure 31 Browser playback page SeruVision TVN 10 04 15 2014 Tue DLA x Q 4 A TEF mmm B Item Description 1 Selected camera Multiview Select the desired multiview format Calendar Selected day is highlighted Search Click to start searching recorded files for the selected camera Player Download Click to download the Player application required to play back recordings OPE p e Timeline The timeline moves from left oldest video to right newest video Click a location on the timeline to move the cursor to where you want playback to start I Playback control toolbar Ga Reverse Click to reverse playback 3 i Play pause Play or pause playback Stop playback Playback is stopped and the window changes to black Playback reverse Click to scroll through the different soeeds available 1 8 speed 14 speed 2 speed normal X2 speed X4 speed and X8 speed Current speed is displayed under the camera name on top right of window Playback forward Click to scroll through the different speeds available 1 8 speed 1 4 speed 2 speed normal X2 speed X4 speed and X8 speed Current speed is displayed
142. tton to assign a different IP address to each camera Before adding the IP camera to the recorder use the Edit button to assign a different IP address to each camera Ensure that for each camera to successfully connect the cameras To manually add an IP camera 1 From the menu toolbar click Camera Setup gt IP Camera Status 2 Click Manual Add In the pop up window enter the camera details such as the IP camera address domain protocol management port user name and password Click OK The camera is added to the end of the list of devices Note Only one camera can be manually added at a time Camera recording settings The camera recording settings allow you to define the configuration per camera per stream recording mode To configure recording settings 1 From the menu toolbar click Camera Recording Settings IP Camera Status Record Camera Name IP Camera 1 O YAINGIE pcmcia DLE e PoE Setup Stream Record Mode Main Stream TL Hi Stream Type Video Resolution 1280 720 HD720P Camera OSD Bitrate Type Variable Snapshots Image Video Quality Highest Frame Rate 25 fps Motion Detection Max Bitrate Mode General Privacy Mask Max Bitrate Kbps 4096 Camera Tamper Pre Event 155 Restricted Access C Post Event 10s VCA Auto Delete day 0 Record Audio PTZ Presets Tours Recommended bitrate range 4608 6144 Kbps Camera Setup TruVision NVR 10 User Manual 55 Chapter 10 Camera setup 2 Se
143. tus complies with Canadian ICES 003 Cet appareil mume rique de la classe A est conforme a la norme NMB 003 du Canada Notice This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures CE n3 Ws 2004 108 EC EMC directive Hereby UTC Fire amp Security declares that this device is in compliance or with the essential requirements and other relevant provisions of Directive 2004 108 EC 2012 19 EU WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it at designated collection points For more information see www recyclethis info 2006 66 EC battery directive This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union See the product documentation for specific battery information The battery is marked with this symbol which may include lettering to indicate cadmium Cd lead Pb or mercury Hg For proper recycling return the battery to your supplier or to a designated collection point For more information see www recyclethis info For contact information see www interlogix com or www utcfssecurityproducts eu Content Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chap
144. ual Chapter 5 Live view Icon Description Preset Mode These are preconfigured image lighting levels Select one of the four options depending on current lighting conditions Standard Use in standard lighting situations Indoor Use indoors Dim Light Use when the light level is low Outdoor Use when outdoors The contrast and saturation values are high Customize Modify brightness contrast saturation and hue values Click Restore to restore image settings to previous values Click Restore to restore image settings to previous values Click Default to return to default values These settings can also be modified from the Camera Setup gt Image menu see page Image settings on page 60 Show Text Display inserted text on screen The color of the text can be changed Black white or pink Auxiliary Focus Automatically focus the camera lens for the sharpest picture Lens Initialization Initialize the lens of a camera with a motorized lens such as PTZ or IP cameras This function helps to maintain lens focus accuracy over prolong periods of time Close Toolbar Close the toolbar r Digital zoom You can easily zoom in or out of a camera image in live view mode and playback using the digital Zoom command The zoom command magnifies the camera image four times See Figure 9 below Figure 9 Digital Zoom window TruVision NVR 10 User Manual 31 Chapter 5 Live view To quickl
145. un 2 00 To Oct last Sun 2 00 DST Bias 60 minutes Language English Device Name NVR 10 Remoter Control ID 255 Keypad Zone ID 1 Password Required Disable Enable Wizard Enable Start Wizard Now Disable Menu Timeout 5 Minutes Mouse Pointer Speed Low Enable Front Panel Lock Disable Import Export Config Files Upgrade Firmware Device Name Null Local Upgrade Holiday Source USB Device Name Null Holiday Settings 138 Status All Disabled Start Date 1st Jan End Date 1st Jan TruVision NVR 10 User Manual Storage Management HDD Information Label Disable Appendix E Default menu settings Total Capacity Free Space Overwrite Enable Storage Mode Storage Mode S M A R T Settings Camera IP Camera 1 Mode Group Record on HDD 1 select All Enable HDD Sleeping Yes S M A R T Setttings Bad Sector Detection HDD No self test Status Not Tested Self test Type Short Test S M A R T Temperature C Power Up days self evaluation All evaluation Functional S M A R T Information ID Attribute Name Status Flags Threshold Value Worst Raw Value Bad Sector Detection User Management Users HDD No HDD Capacity Null Block Capacity Null Status Null Error Count Null User Management TruVision NVR 10 User Manual operator 4321 guest Null 139 Appendix E Default menu settings System Information 140
146. up the status LEDs on the front panel will light up To turn off the recorder 1 In live view mode right click the mouse and click Menu The main menu window appears 2 From the menu toolbar click Shutdown 3 In the Shutdown popup menu select Shutdown Click Yes to confirm shutdown You will be requested to enter the Admin password To reboot the recorder 1 In live view mode right click the mouse and click Menu The main menu window appears 2 Select the Shutdown icon 3 In the Shutdown popup menu select Reboot Click Yes to confirm shutdown You will be requested to enter the Admin password 12 TruVision NVR 10 User Manual Chapter 3 Getting started The startup wizard The recorder has an express installation wizard that lets you easily configure basic recorder settings when first used It configures all cameras to default settings The configuration of each camera and recorder can be customized as required By default the startup wizard will start once the recorder has loaded It will walk you through some of the more important settings of your recorder Any changes you make to a setup configuration page are saved when you exit the page and return to the main wizard page Note If you want to set up the recorder with default settings only click Next in each screen until the end To use the Startup wizard 1 To launch the startup wizard without rebooting the device go to Menu gt Device Management
147. ures are not visible The default user name is guest The default password is 3333 Note The default passwords should be changed for security reasons Add a new user Only a system administrator can create a user You can add up to 16 new users 100 TruVision NVR 10 User Manual Chapter 16 User management To add new users 1 From the menu toolbar click User Management 2 Click Add to enter the Add User window 3 Enter the new user s name and password Both the user name and password can have up to 16 alohanumeric characters 4 Select the new user s access level Operator or Guest Default is Guest 5 Enter the users MAC address to let the user access the recorder from a remote computer with this MAC address 6 Click OK to save the settings and return to the previous window 7 Define the user s permissions Click the Permission button for the new user In the Permissions pop up window check the required access privileges for local remote and camera configuration See Customizing a user s access privileges below for the permission descriptions for each group Click Apply to save the settings and OK to return to the previous window 8 Click Exit to return to live view Customize a user s access privileges Only an administrator can allocate access privileges to Operator and Guest users The access privileges can be customized for each user s needs The administrator s access privileges cannot b
148. uts on the IP cameras To set up external alarms 1 From the menu toolbar click Alarm amp Event Setup gt Alarm Input Alarm Input No Alarm Output Manual Trigger Alarm Input Name Type pies os Enable Alarm Input Notifications Actions Video Loss Alarm Host Setup 2 Select the alarm input number of a camera which corresponds to the connector on the back panel of the recorder and enter the name of the input if required 3 Select the alarm input type NO normally open or NC normally closed Default is NO TruVision NVR 10 User Manual 83 Chapter 13 Alarm and event setup 4 Check the Enable Alarm Input box and click Actions to set up the rules for the cameras to be triggered their alarm schedules method of alarm notification and PTZ linking function 5 Select the cameras to be triggered when an external alarm is detected In the Actions window click the Trigger Channel tab and then select the cameras to be triggered for recording when an alarm is detected Click Apply to save the settings 6 Select the recording schedules for the external alarm In the Actions window click the Arming Schedule tab and select the day of the week and the time periods during the day when motion can be recorded You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy these settings to other days of the week Note The time periods defined cannot
149. y frame playback 44 Front panel button functions by task 18 19 Front panel description 18 Front panel lock 92 FTP server settings 75 H HDD check status 95 grouping 97 initialize 95 properties 97 98 Holiday schedules recording 93 Import configuration settings 92 Instant playback 42 IP camera status 53 supported 53 L Language change GUI language 91 Live view mouse menu 28 Live view toolbar 30 Login password 91 147 M MacSafari browser 112 Main menu accessing 24 description 24 icon descriptions 24 Manual recording 82 Menu timeout change time 91 Monitors change output mode 91 connecting 10 Motion detection 60 Mouse pointer speed change 91 Multivierw display mode 29 N Network packet data exporting 78 Network settings general set up 69 Network settings for browser 112 Network status 77 Network traffic checking 77 Notifications alarm types 86 external alarms 83 NTP server 74 O OSD settings 59 P Password change admin password 104 change user password 103 enable disable login password 91 Playback 24 hour playback 43 bookmarks 45 change playback speed 44 instant playback 42 playing back archived files 49 pop up menu description 41 search by event 36 search by time 36 search by video type 36 skip time 43 snapshots 37 web browser 117 Playback control panel description 40 Playback control toolbar quick access 41 148 Player
150. y zoom in out on a camera image 1 Left click the mouse on the desired camera The live view toolbar appears 2 Click the digital zoom icon The digital view window appears 3 Left click the mouse and drag the red square to the area of interest or press the arrow buttons on the front panel to position the red square The selected area is magnified 4 To exit digital zoom right click the mouse PTZ preset and tours When in live view you can quickly call up the list of existing presets preset tours and shadow tours by using the front panel remote control mouse and keypad Front panel Press Enter PTZ control panel appears Mouse Left click the mouse on the desired camera image The live view toolbar appears Click the PTZ control icon GJ to enter PTZ mode The PTZ control panel appears Remote control Press the OK button The PTZ control panel appears Keypad Press the Enter button on the keypad lf the display was in multiview format it changes to full screen format for the selected camera See Figure 10 below for a description of the PTZ control panel Figure 10 PTZ control panel Table 9 Description of the PTZ control panel Name Description 1 Directional pad auto Controls the movements and directions of the PTZ The center scan buttons button is used to start auto pan by the PTZ dome camera 32 TruVision NVR 10 User Manual 5 6 Chapter 5 Live view Name Description Zoom focus and iris Adjusts zo
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