VR2003 User Manual
Contents
1. PC and pole display Disconnect the pole display from the POS PC Connect a straight through DB9 female to DB9 male cable from the serial port on the PC to the top DB9 connector on the VR2003 Connect the pole display DB9 female connector to the bottom DB9 connector on the VR2003 Connect the video camera video to the video input top RCA connector of the VR2003 Connect the video output bottom RCA connector of the VR2003 to a video monitor or video recorder Power on the POS PC the pole display VR2003 and the video recorder or video monitor You should see the power on OSD message on the video display i e VR2003 OK You should see normal camera video Make a transaction on the POS and verify proper operation of the pole display Observe the video monitor for correct camera video The inserted OSD should reflect the transaction with similar information as the pole display The OSD will clear a short time after the VR2003 stops receiving characters In this configuration there 1s typically no connection at the VR2003 parallel input or output NOTE e Due to the simple character set supported by the VR2003 the VR2003 suppresses multiple spaces extra blank lines and uses a treble clef for a dollar sign Many punctuation marks and graphic symbols are highly simplified on the OSD This is normal Contacting the VRX Company Inc Send email to support vrxinc com Page 7 Version 1 Connection as a POS receipt printer adapter Be2. on your video monitor but you are left wondering What did she just ring up t ie VR2003 POS Video Adapter 7 What s this Typical Connection A That s not crackers It s beer Contacting the VRX Company Inc Send email to support vrxinc com Page 4 Version 1 VR2003 Features The VR2003 has the following features Power Indicator LED The indicator will blink slowly to indicate normal operation when the VR2003 is idle The indicator toggles with each character sent to the OSD Configuration Mode Switch This switch allows for configuration of the device to match the pole display or receipt printer that is attached to the VR2003 See the section Check and Set Serial BPS for more details Serial port and Parallel port input and output The serial ports and parallel ports are where data is captured and simultaneously embedded into the video Both the parallel port and serial port are looped through with input on the top and output on the bottom The parallel port will usually be connected to a receipt printer and the serial port to a pole display You may connect devices to either one or both port types See VR2003 Setup for connection details However sending data to both the pole display and the printer simultaneously 1s not recommended Power is normally provided by a USB cable from the POS PC An optional wall mounted transformer 9V at 150 mA is available If you have an unused USB port at the POS the USB may be t
3. to support vrxinc com Page 8 Version 1 Troubleshooting common problems First check for correct connection and that all connections are properly tight and then turn off the power to everything wait 10 seconds and reapply power Check for LED normal operation Symptom Possible Cause and Resolution Power LED not blinking or not lit Power LED stays on No video output No OSD text from serial pole display No text printed on Receipt Printer No OSD text from receipt printer OSD for receipt different format as from printer DVR not receiving serial data or serial data corrupted Possible cause No power Resolution Check Power Connection The VR2003 requires a power connection from either a connection through a cable to a USB host or a wall transformer Possible cause Stuck in User Interface Mode Resolution Disconnect power from the VR2003 wait 10 seconds and reapply power Check that nothing is accidentally pressing the SW 1 switch during normal operation Possible cause No video input Resolution The VR2003 does not generate video in the absence of an input video signal You must provide both a video input as well as connect a monitor or television to the video output When power is applied look for the brief display of VR2003 OK followed by the Alert character displayed in the lower right of the screen Possible cause Bad cables Incorrect nullmodem cable contention from pole display Disco
4. 150 mA The adapter should have a positive center conductor with a 2 1mm jack plug Safety warning The VR2003 is rated for indoor home or office use only Do not expose to moisture or rain Abbreviations ECP EPP LED SPP USB Table 1 Abbreviations used in this manual VR2003 Product Description The VR2003 is an electronic device approximately 6 1 4 x 4 x 2 4 inches It is a bridge to a Point of Sale pole display or receipt printer and a video recording system The VR2003 is a micro controller and On Screen Display Integrated Circuit Additionally the VR2003 can be used to convert the receipt printer output to a serial stream for input to a DVR if needed A photo of the VR2003 is shown below Contacting the VRX Company Inc Send email to support vrxinc com Page 3 Version 1 VR2003 Functional Description The VR2003 is a device to encourage accuracy at the point of sale The VR2003 allows the product description and pricing information sent to a point of sale pole display or a receipt printer to be embedded into the video from a video camera for recording on VCR or a DVR This embedded video is also referred to as an on screen display commonly abbreviated as OSD The recorded video with OSD information allows the store manager to review sales to check for correspondence between what the cashier entered and what the customer actually received at the point of sale Without the VR2003 you can review your recorded video
5. A Serial Out Parallel Out Video Out Check and Set Serial BPS To check or set the serial baud rate BPS Bits per second you must connect the VR2003 either to a video source and monitor or a PC serial port and run a terminal program such as Microsoft HyperTerminal The VR2003 is shipped from the factory at 9600 BPS Set your terminal program to 9600 initially If the VR2003 is at a different BPS you will have to use trial and error on your terminal program s BPS to find the current VR2003 BPS rate When you apply power to the VR2003 you will see a brief display of VR2003 OK This will tell you that you have the correct BPS rate on your terminal setting Using the tip of a pen or similar tool Press SW1 briefly and you will observe a menu with instructions to select features such as BPS Follow the instructions to select and store the correct BPS to match your POS PC and Pole display or DVR POS data input All serial devices must be set to the same BPS to function correctly After the new settings are stored in the nonvolatile memory of the VR2003 it will reset to normal operation Connection as a POS pole display adapter Before connecting the VR2003 ensure normal operation of the pole display with the POS PC Find the serial port speed from the setup of the POS software Set the serial port speed of the VR2003 to match See the Check and Set Serial BPS section for further detail to set the VR2003 baud rate Power down both the POS
6. VR2003 User Manual Version 1 Federal Communications Commission Radio Frequency Interference Declaration of Conformity Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and 1f not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna TIncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesi
7. al Authorization number so that the VRX Company can uniquely identify the product returned The purchaser must deliver the product freight prepaid in its original package or other adequate package affording an equal degree of protection assuming the risk of damage and or loss in transit to your local VRX authorized distributor The RMA number must be clearly marked on the exterior of the packaging Contact the VRX Company Inc at support vrxinc com or by calling 1 865 805 2437 Contacting the VRX Company Inc Send email to support vrxinc com Page 10
8. ber of characters per line available on the OSD This is normal Connection as a receipt printer to POS input of DVR adapter This mode would be used when the POS hardware or software does not support a pole display In this case the VR2003 can convert the Receipt Printer output into a serial stream for the DVR Before connecting the VR2003 ensure normal operation of the receipt printer with the POS PC Power down the POS PC and the receipt printer Disconnect the receipt printer from the POS PC Connect a straight through DB25 male to DB25 female from the printer port on the PC to the top DB25 connector on the VR2003 Connect the receipt printer DB25 male connector to the bottom DB25 connector on the VR2003 Connect a straight through DB9 female to DB9 male from the bottom DB9 connector on the VR2003 to the serial port on the DVR PC Power on the DVR Observe the video monitor Power on the POS PC receipt printer VR2003 and video monitor or video recorder You should see the power on OSD message on the DVR i e VR2003 OK Make a transaction on the POS print a receipt and verify proper operation of the receipt printer and display on the video recorder In this configuration there is typically no connection at the VR2003 serial input NOTE e Optionally you can connect the RCA cables for Video input and output However some DVR s will generate an internal Overlay using the serial input data Contacting the VRX Company Inc Send email
9. echnical innovations or regulations c Any defect of the product caused by external equipment d Any defect of the product on which the original serial number has been altered or removed Once the warranty period has expired the warranty on any replaced and or repaired part also expires VRX AND VRX S AUTHORIZED DISTRIBUTORS MAKE NO FURTHER WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE PRODUCT AND ITS QUALITY PERFORMANCE MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE IN NO EVENT SHALL VRX AND VRX S AUTHORIZES DISTRIBUTORS BE LIABLE FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR OTHERS DAMAGES INCLUDING WITHOUT LIMITATION LOSS OR PROFIT WHETHER OR NOT VRX AND VRX S AUTHORIZED DISTRIBUTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING OUT OF ANY BREACH OR REPUDIATION OF CONTRACT OR WARRANTY NEGLIGENCE OR OTHERWISE THIS EXCLUSION ALSO INCLUDES ANY LIABILITY WHICH MAY ARISE OUR OF THIRD PARTY CLAIMS AGAINST THE ORIGINAL PURCHASER THE ESSENCE OF THE PROVISION IS TO LIMIT THE POTENTIAL LIABILITY OF VRX AND VRX S AUTHORIZES DISTRIBUTORS ARISING OUT OF THIS AGREEMENT AND OR SALES Service Procedure To obtain service please contact the VRX Company for instructions For warranty service the original purchaser must present proof of purchase establishing proof and date of purchase of the product when requesting warranty service Before a product is returned to be serviced the purchaser must obtain a Return Materi
10. fore connecting the VR2003 ensure normal operation of the receipt printer with the POS PC Power down the POS PC and the receipt printer Disconnect the receipt printer from the POS PC Connect a straight through DB25 male to DB25 female from the printer port on the PC to the top DB25 connector on the VR2003 Connect the receipt printer DB25 male connector to the bottom DB25 connector on the VR2003 Connect the video camera video to the video input top RCA connector of the VR2003 Connect the video output bottom RCA connector of the VR2003 to a video monitor Power on the POS PC the receipt printer the VR2003 and the video monitor or video recorder Observe the video monitor for correct camera video You should see the power on OSD message 1 e VR2003 OK Make a transaction on the POS print a receipt and verify proper operation of the receipt printer The inserted OSD should reflect the transaction with similar information as the receipt printer The OSD will clear a short time after the VR2003 stops receiving characters In this configuration there is typically no connection at the VR2003 serial input or output NOTE e Due to the simple character set supported by the VR2003 the VR2003 suppresses multiple spaces extra blank lines and uses a treble clef for a dollar sign Many punctuation marks and graphic symbols are highly simplified on the OSD This is normal e The line spacing will appear quite different due to the smaller num
11. from the PC to the VR2003 parallel input Verify correct printer operation Add the VR2003 Verify operation of the receipt printer Possible cause Incompatible parallel port setting Resolution Verify receipt printer is working correctly Try changing BIOS setting to SPP Standard Parallel Port or EPP Enhanced Parallel Port NOTE THE UNIT WILL NOT WORK PROPERLY IF THE BIOS IS SETUP AS ECP ENHANCED CAPABILITIES PORT There is quite a bit of variation in how manufacturers configure the parallel port in the BIOS you may have to consult the user manual that came with your computer Resolution The formatting will be quite different due to the smaller number of characters per line available on the OSD This is normal Possible cause Incompatible parallel port setting too long serial cable or no handshaking Resolution Verify receipt printer is working correctly Try changing BIOS setting to SPP Standard Parallel Port or EPP Enhanced Parallel Port NOTE THE UNIT WILL NOT WORK PROPERLY IF THE BIOS IS SETUP AS ECP ENHANCED CAPABILITIES PORT There is quite a bit of variation in how manufacturers configure the parallel port in the BIOS you may have to consult the user manual that came with your computer Very long serial cables limit the usable BPS And the VR2003 does not have hand shaking so the DVR can not keep up to the serial transmission Both the problem due to a very long serial Contacting the VRX Company Inc Send email to su
12. he VR2003 to the receipt printer Two Video cables Part Number to reach from the RCA RCA 6FOOT video camera to the VR2003 and then from the VR2003 to the video recorder or monitor If your video cables gt Part Number are terminated in ADAPTER BNCF RCAM male contact BNC connectors you will need two adapters from BNC to RCA DC Transformer VRX Part Number 9VDC at 150mA TRAN 9VDCISOMA P7 PLG Digi Key Part Number T205 P7P ND IMPORTANT If a USB Power Source is not available the unit can be powered using a wall transformer DC supply with a voltage between 9 and 12 Volts rated at 150 mA continuous usage with a positive center connection and a 2 1mm plug This accessory can be purchased separately from VRX Company or the customer can purchase a unit meeting these qualifications Contacting the VRX Company Inc Send email to support vrxinc com Page 6 Version 1 VR2003 Setup and Connections Several connection configurations are possible for the VR2003 to the POS DVR or VCR system The first configuration is connection between the POS and a pole display The second configuration is to connect the VR2003 to a receipt printer using a parallel port A third configuration is to convert the output from a receipt printer to a serial for input to a DVR The first and third configurations require a correct serial port BPS setting of the VR2003 Parallel In Video In joe USB 9 12V O 150m
13. he easiest method of providing power If the POS is powered through an Uninterruptible Power Supply the VR2003 is also automatically powered If a wall transformer is used it should be powered from the same source as the POS PC Video input and output Typically video from a video camera is connected at the VR2003 Video input and the Video Output is connected to a VCR DVR All levels are 1V at 75 ohms and RS170 analog format User Interface The operating status of the VR2003 is in the form of OSD messages The User Interface can also be accessed by a serial port connection using a program such as Microsoft HyperTerminal tm See the section on VR2003 Setup and Connections Alert Character The VR2003 places a graphics character in the lower right OSD character cell This provides a visual indication that the VR2003 is in line with video and working correctly Contacting the VRX Company Inc Send email to support vrxinc com Page 5 Version 1 Unpacking the VR2003 The VR2003 usually comes with the Users Manual and a USB cable or wall transformer Other accessories are also purchased separately Other things you may need to use the VR2003 Straight through Part Number DB9 serial cables to CABLE DB9M DB9F 2M reach from the POS to the VR2003 and then from the VR2003 to the pole display Straight through Part Number DB25 parallel CABLE DB25M DB25F 2M cables to reach from the POS to the VR2003 and then from t
14. nnect the pole display if connected Resolution Connect only a single cable from the DB9 on the PC to the VR2003 The cable should be female to male straight through DO NOT USE A NULL MODEM CABLE Check serial communication rate and change either the PC or the VR2003 serial communication as necessary to get them communicating Please refer to section Check and Set Serial BPS Then make any necessary changes to the serial communication on the pole display to match the settings found to work with the VR2003 alone Then connect the pole display to the serial output of the VR20003 and test again Also try connecting the pole display directly to the output of the POS serial output with as little cable as possible Continue adding in the other cables and finally the VR2003 Possible cause Bad Cable or connections no hand shaking from printer Resolution Check that the receipt printer is connected on line and has paper For the parallel port interface to work the VR2003 and a receipt printer must be connected The POS PC expects correct handshaking from the printer before the interface can send data Check that the POS PC and the receipt printer can work together correctly with just the cable from the PC to the receipt printer This cable typically has DB25 female connector on one end and a CENTRONICS connector on the other end Verify correct printer operation then add only the additional DB25 female to Male cable This cable in normal operation will go
15. pport vrxinc com Page 9 Version 1 cable and no handshaking may be cured by setting both the VR2003 and the DVR to a slower BPS DB9 or DB25 Resolution Due to the narrow vertical spacing on the input and output connections some cable does not fit cables with large amounts of molded insulation on the connectors may not fit easily In this case use a different cable that does fit correctly These can be purchased from the VRX Company VR2003 LIMITED WARRANTY VRX Company Inc VRX and VRX s authorized distributors warrant to the original purchaser that the product shall be free from defect in material and or workmanship for a period of one 1 year from the date of purchase The service parts stock for this model shall be maintained for 3 years after the production is discontinued In the event of malfunction during the warranty period attributable directly to faulty material and or workmanship VRX and VRX s authorizes distributors will at their option either repair or replace the faulty product with the same or similar model VRX and VRX s authorized distributors shall have no obligation under this warranty however in the following cases a Any defect caused by freight damage modification alteration abuse misuse accident incorrect installation disaster faulty maintenance or improper repair by third party other than VRX and VRX s authorizes distributors b Any incompatibility of the products with subsequent t
16. red operation NOTICES This manual is copyrighted by the VRX Company Inc Reproduction of any part of this manual in any form without the express permission of the VRX Company Inc is forbidden The contents of this manual are subject to change without notice All efforts have been made to ensure the accuracy of the contents of this manual However the VRX Company Inc reserves the right to change this manual the product and the product operation for improvement without notice If you find errors in this manual please bring it to our attention Table of Contents Sales Va ee ee Are ee er 3 PRIOR CW AL OUS EEE EEZZZE 3 VR2003 Prod ct Description ee ee 3 VR200 Functional DESCIDAON een msaneean essaie trance E sie este tee mec 4 VZO PR a ee a 2 st 5 Vnpack ne ihe VR 0D a nn 6 NR2003 Setup and Connection een ee tea ee I Check and Ser Seral DPS enable 7 Connection as a POS pole display adapter sise I Connection as POS receipt printer adapte ae 8 Connection as a receipt printer to POS input of DVR adapter sise 8 Troubleshooting common problems usssssssssssssssssssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnsnnnnn 9 Contacting the VRX Company Inc Send email to support vrxinc com Page 2 Version Safety Warnings Safety warning If supplying power at the 9V jack use only a safety approved AC adapter providing between 9 and 12 Volts DC and rated for continuous usage at
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