SW601708 - English User Manual
Contents
1. M4 THREAD l l MAX SCREW LENGTH ae Ws FROM MOUNTING SURFACE X3 57 3 D5 5 THRU HOLES UNDER ACCESS COVERS FOR M4 FLAT HEAD SCREWS X 1517 STAND BOTTOM VIEW For the 17 inch touchmonitor a threaded three hole mounting pattern for M4 screws is provided on the bottom of stand base for mounting or securing An additional two hole pattern is available under small caps on the top of the base See page 15 for instructions on how to access holes p c64 4 7 M4 THREAD 96 MAX SCREW LENGTH Imm FROM MOUNTING SURFACE X3 l 1 a co 147 5 i B5 5 THRU HOLES UNDER ACCESS COVERS FOR MA FLAT HEAD SCREWS X2 1717 STAND BOTTOM VIEW User Manual 1517L 1717L SW601708 Rev E Page 10 of 25 Both the 15 and 17 touchmonitors have covered mounting holes for securing the stand to a flat surface using M4 flathead screws To utilize these mounting holes unsnap the access covers from the outside install the screws into the holes and then snap the cover back into place UNSNAP COVERS ON EACH SIDE TO REVEAL MOUNTING HOLE SEE DETAIL A SECURE STAND TO TABLE USING MS FLATHEAD SCREW X2 DETAIL A SCALE 3 000 User Manual 1517L 1717L SW601708 Rev E Page 11 of 25 Chapter 4 Operation Power To turn the touchmonitor on or off press the t2. Select parameter for adjustment Select Auto ANURI select submenu to enter User Manual 1517L 1717L SW601708 Rev E Page 13 of 25 The OSD buttons control an on screen graphical user interface which displays on top of your input video This allows for intuitive adjustment of the following display parameters rightness D l efault Maximum Increase decrease monitor contrast Only applicable for VGA input video Phase lows fine adjustments of the panel s pixel dot clock phase Only applicable for VGA input video Automatically adjusts the system clock to the input analog VGA video Auto adjust sinal affecting the H position V position Clock and Phase menu items Only applicable for VGA input video Heston Dea the image horizontally on the display in single pixel increments Default Centered Only applicable for VGA input video wposiion Deal the image vertically on the display in single pixel increments V position Default Centered Only applicable for VGA input video switches the scaling method between Full Screen and Maintain Aspect Ratio Default Full Screen Full Screen scales the X and Y dimensions of the input video up or down as needed to the display s native resolution Fill To Aspect Ratio Assuming a landscape orientation and an input video Aspect Ratio with aspect ratio smaller than 1024 x 768 for the 15 inch or 1280 x 1024 for the 17 inch scales the Y dimension of the input video up or down as needed to
3. USER MANUAL Elo Touch Solutions 1517L and 1717L Touchmonitors SW601708 Rev E Copyright 2015 Elo Touch Solutions Inc All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo Touch Solutions Inc Disclaimer The information in this document is subject to change without notice Elo Touch Solutions Inc and its Affiliates collectively Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes Trademark Acknowledgments Accu Touch Carroll Touch Elo Elo logo Elo Touch Elo Touch Solutions Elo TouchSystems IntelliTouch iTouch Secure Touch TouchTools and VuPoint are trademarks of Elo and its Affiliates Windows is a trademark of Microsoft Corporation User Manual 1517L 1717L SW601708 Rev E Page 2 of 25 Table of Contents Chapter 1 Introduction ssssssss sss ssss sss sees es esse seene nenen enen d Chapter 2 Installation sss
4. 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on lf you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures i Move the digital device away from the affected receiver li Reposition turn the digital device with respect to the affected receiver iii Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may in crease RF emission levels and may also present a lethal shock hazard
5. and Y dimensions to fit the display s native resolution An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computer s output video image is scaled by the monitor to fit the display This loss of fidelity is most apparent when viewing feature rich images at close distances for example images containing small font text Your touchmonitor will likely not require video adjustments However for analog VGA video variations in video graphic card outputs may require user adjustments through the OSD to optimize the quality of the touchmonitor s displayed image These adjustments are remembered by the touchmonitor Also to reduce the need for adjustments for different video mode timings the monitor correctly scales and displays some of the video indusitry s most common video timing modes Refer to the technical specifications for this monitor at http www elotouch com for a list of these Preset Video Modes On Screen Display OSD Four OSD buttons are on the bottom of the monitor These can be used to adjust various display parameters MENU 4 gt SELECT I The buttons and their functionality are Function when OSD is not displayed Function when OSD is displayed Display OSD main menu Return to previous OSD menu Display OSD Brightness submenu Decrease value of selected parameter select previous menu item Display OSD Contrast submenu Increase value of selected parameter select next menu item
6. OSD to increase the contrast lf the Power Status LED is blinking the monitor may be in SLEEP mode Press any key move the mouse touch the Touchscreen to see if the image reappears Check that the signal source device is turned on Check that that there are no loose cable connections Adjust your computer s resolution timing mode to be within the allowable timing ranges specified for your touchmonitor see website for specifications Adjust your computer s resolution timing mode to be within the allowable timing ranges specified for your touchmonitor see website for specifications Use the Auto Adjust function in the OSD Verify your PC has the latest Elo drivers installed Touch functionality doesn t work Perform the calibration routine provided with the latest Elo drivers The OSD buttons or power button does not Check to see if the OSD lock or power lock functions respond when pressed are on The touchmonitor does not respond when Monitor display is dim Monitor display is blank Monitor displays an Out Of Range message Monitor display image looks abnormal User Manual 1517L 1717L SW601708 Rev E Page 16 of 25 Technical Assistance Visit www elotouch com products for technical specifications for this device Visit www elotouch com go websupport for online self help Visit www elotouch com go contactsupport for technical support See this user manual s last page for worldwide technical support phone
7. numbers User Manual 1517L 1717L SW601708 Rev E Page 17 of 25 Chapter 6 Safety amp Maintenance Safety To avoid risk of electric shock follow all safety notices and do not disassemble the touchmonitor They are not user serviceable Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications chapter Care and Handling The following tips will help keep your touchmonitor functioning at an optimal level e Disconnect the AC power cable before cleaning e To clean the display unit cabinet use a clean cloth lightly dampened with a mild detergent e It is important that your unit remains dry Do not get liquids on or inside the unit If liquid does get inside have a qualified service technician check it before you power it on again e Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use window or glass cleaner applied to a clean cloth or sponge Never apply the cleaner directly to the touchscreen Do not use alcohol methyl ethyl or isopropyl thinner benzene or other abrasive cleaners User Manual 1517L 1717L SW601708 Rev E Page 18 of 25 Waste Electrical amp Electronic Equipment Directive WEEE This product should not be disposed of with household waste It should be deposited at a facility that enables recovery and recycling Ensure that product is disposed at the end of its usefu
8. sss esec sss sss sss esse esse esse enen enen nenen 5 Chapter 3 MOUNUING ssisinnesicesenesccaesnsaccasasensuncesescesosneweeeswesseccsncuaxsueueensteetenece 7 Chapter 4 Operation sssss sss ssss esse sss sree pense seneanend nenen ennenen 12 Chapter 5 Technical Support sss esse cesses esse esen e enen 16 Chapter 6 Safety amp Maintenance css ssss sss ss sees cesse ees cesses enen eee 18 Chapter 7 Regulatory Information sssssss sss sss sss sese se ss esse cesses enen 20 Chapter 8 Warranty Information sss esec sees sese sss sese eee s cesses eee 24 User Manual 1517L 1717L SW601708 Rev E Page 3 of 25 Chapter 1 Introduction Product Description Your new touchmonitor combines the reliable performance of Elo Touch Solutions touch products with the latest developments in touch technology and display design This combination of features creates a natural flow of information between the user and the touchmonitor This touchmonitor incorporates a 16 2M color active matrix thin film transistor LCD panel to provide high quality display performance Its LED backlight significantly reduces power consumption and eliminates mercury compared to CCFL backlit panels Other features that enhance this LCD monitor s performance are Plug amp Play compatibility on screen display OSD controls and an optional magnetic stripe reader MSR Precautions Follow all warnings precautions and maintenance as recommended in this user manual to m
9. the display s Y resolution and scales the X dimension to maintain the input video s aspect ratio and fills the rest of the display with equal black bars on the left and right The touchscreen may need recalibration when switching between Aspect Ratio options Adjusts sharpness of the displayed images Default No sharpness adjustment Only applicable at non native input video resolutions Selects the display s color temperature The available color temperatures are 9300K 7500K 6500K 5500K and User Defined If the User Defined option is selected the user can change the color temperature by changing individual R G and B gains on a scale from 0 to 100 Default User Defined with R G and B all set to 100 User Manual 1517L 1717L SW601708 Rev E Page 14 of 25 Adjusts how long a period of OSD button inactivity the touchmonitor will OSD Timeout wait before closing the OSD The adjustable range is between 5 and 60 seconds Default 15 seconds Selects which language the OSD information is displayed in The available languages are English French Italian German Spanish Simplified OSD Language Chinese Traditional Chinese and Japanese Default English Selecting Recall Defaults restores all factory default settings for Recall Defaults OSD adjustable parameters except OSD Language and for Preset Video Mode timings The monitor continually scans for active video on the VGA and DVI connectors This adjustme
10. to the user lf you need additional help consult your dealer manufacturer or an experienced radio or television technician User Manual 1517L 1717L SW601708 Rev E Page 21 of 25 lll Agency Certifications The following certifications and marks have been issued or declared for this monitor Australia C Tick Japan VCCI United States FCC Canada CUL IC Korea KC UL China CCC Mexico CoC Europe CE Taiwan BSMI IV China RoHS In accordance to Chinese law Administration on the Control of Pollution Caused by Electronic Information Products the section below lists out the name and amount of the toxic and or hazardous materials that this product may contain Toxic or Hazardous Substances and Elements Hexavalent Polybrominated Polybrominated OPOREM Mamie pane ie RT a Chromium Biphenyls Diphenyl Ethers g Cr6 PBB PBDE Plastic Parts O Metal Parts Wire and Cable Assembly pO O O O oO O O O CD Panel x O O O O Oo O O O oO O O O pae e Panel PCBA X Software CD etc O O Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this component is below the limit requirement in SJ T11363 2006 X Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this component is above the limit requirement in SJ T 11363 2006 For items marked with X exemptions were tak
11. aximize the life of your unit to ensure user safety and to prevent risks See the Safety amp Maintenance chapter for more information This manual contains information that is important for the proper setup and maintenance of the unit Before setting up and powering on your new touchmonitor read through this manual especially the Installation Mounting and Operation chapters User Manual 1517L 1717L SW601708 Rev E Page 4 of 25 Chapter 2 Installation Unpacking the Touchmonitor Open the carton and verify that the following items are present Touchmonitor with protective sheet over touchscreen User Manuals CD Japanese language regulatory information pamphlet Quick Install Guide VGA cable USB cable North American power cable European power cable User Manual 1517L 1717L SW601708 Rev E Page 5 of 25 Connector Panel amp Interfaces DC POWER INPUT BARREL ID 6 4mm PIN OD 2 0mm BARREL DEPTH 8 8mm INPUT VOLTAGE 12V DC 5 AC POWER INPUT TOUCH SCREEN SERIAL TOUCH SCREEN OUTPUT OUTPUT Touchmonitor Connections 1 Connect the VGA video cables between the monitor s VGA input connectors and your VGA video source respectively Tighten the video cable s screws for best performance 2 Connect the USB serial touch cable between the monitor s USB serial connector and your PC s USB serial port 3 Select the correct power cable for your region Connect the power cable between the AC po
12. elotouch com Support warranty asp for more information User Manual 1517L 1717L SW601708 Rev E Page 24 of 25 Check out Our Website www elotouch com Get the latest e Product Information Specifications e Upcoming events Press releases Software drivers Getting in Touch with us To find out more about the extensive range of Elo touch solutions visit our website at www elotouch com or simply call the office nearest you North America Tel 800 ELO TOUCH Europe Asia Pacific Latin America Elo Touch Solutions Tel 1 408 597 8000 Tel 32 0 16 35 2100 Tel 86 21 3329 1385 Tel 786 923 0251 1033 McCarthy Blvd Fax 1 408 597 8001 Fax 32 0 16 35 2101 Fax 86 21 3329 1400 Fax 305 931 0124 Milpitas CA 95035 customerservice elotouch com elosales elotouch com www elotouch com cn www elotouch com Copyright 2015 Elo Touch Solutions Inc All rights reserved User Manual 1517L 1717L SW601708 Rev E Page 25 of 25
13. en according to EU RoHS Explanation of Markings 1 In accordance with the SJ T11364 2006 requirement the electronic information products are marked with the following pollution control logo The Environment Friendly Use Period for this product is 10 years The product will not leak or mutate under normal operating conditions listed below so that the use of this electronic information product will not result in any severe environmental pollution any bodily injury or damage to any assets User Manual 1517L 1717L SW601708 Rev E Page 22 of 25 Operating Temperature 0 40 Humidity 20 80 non condensing Storage Temperature 20 60 Humidity 10 90 non condensing Gn 2 Itis encouraged and recommended that this product be recycled and reused according to local laws The product should not be thrown away casually Cry GS V Power Adapter Specifications Electrical Ratings Input 100 240VAC 50 60Hz Output 12VDC minimum 4 16A LPS VI Monitor Specifications Electrical Ratings Input 1517L 100 240VAC 50 60Hz 0 3A or 12VDC 2 5A Input 1717L 100 240VAC 50 60Hz 0 5A or 12VDC 2 5A Operating Conditions Temperature 0 C 40 C Humidity 20 to 80 non condensing Altitude 0 to 3 048m Storage Conditions Temperature 20 C 60 C Humidity 10 to 90 non condensing Altitude 0 to 12 192m User Manual 1517L 1717L SW601708 Rev E Page 23 of 25 Chapter 8 Warranty Information See hito www
14. f not installed and used in accordance with the instructions may cause harmful interference to radio communications Notice to Users in Canada This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the Manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark User Manual 1517L 1717L SW601708 Rev E Page 20 of 25 as required by EMC Directive 2004 108 EC as indicated in European Standard EN 55022 Class B and the Low Voltage Directive 2006 95 EC as indicated in European Standard EN 60950 General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors
15. l life according to local laws and regulation Elo has put in place recycling arrangements in certain parts of the world For information on how you can access these arrangements please visit http Awww elotouch com AboutElo ewaste program User Manual 1517L 1717L SW601708 Rev E Page 19 of 25 Chapter 7 Regulatory Information I Electrical Safety Information Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power ll Emissions and Immunity Information Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and i
16. nitor a four hole 75x75mm mounting pattern for M4 screws is provided on the rear of the monitor Remove the stand using a Phillips screwdriver to access this mounting interface The VESA FDMI compliant counting is coded VESA MIS B 75 C M4 THREAD KENSINGTON LOCK MAX SCREW LENGTH BEEE RB ICAL fmm FROM MOUNTING SURFACE X4 An optional filler plate is available for purchase separately to use with the VESA mount E000404 Black E000420 White User Manual 1517L 1717L SW601708 Rev E Page 8 of 25 For the 17 inch touchmonitor a four hole 75x75mm mounting pattern for M4 screws is provided on the rear of the monitor Remove the stand using a Phillips screwdriver to access this mounting interface The VESA FDMI compliant counting is coded VESA MIS B 75 C HREAD L ND H g MAX SCREW KENSINGTON LOCK Imm FROM MOU RECEPT ICAL SURFACE X4 TING An optional filler plate is available for purchase separately to use with the VESA mount E000405 Black E000421 White User Manual 1517L 1717L SW601708 Rev E Page 9 of 25 Base Mount For the 15 inch touchmonitor a threaded three hole mounting pattern for M4 screws is provided on the bottom of stand base for mounting or securing An additional two hole pattern is available under small caps on the top of the base See page 15 for instructions on how to access holes
17. nt selects which of those input ports should be Video Source given priority to be displayed The options are VGA Priority DVI Priority Default DVI Priority All touchmonitor adjustments made through the OSD are automatically memorized as soon as they are entered This feature saves you from having to reset your choices every time the touchmonitor is unplugged or powered off and on If there is a power failure the touchmonitor settings will not default to the factory specifications OSD and Power Lockouts Press and hold the Menu and Down buttons for two seconds to enable disable the OSD Locking feature When the OSD Locking is enabled pressing any of the Menu Up Down or Select keys will have no effect on the system Press and hold the Menu and Up buttons for two seconds to enable disable the Power Locking feature When the Power Locking is enabled pressing the power switch will have no effect on the system User Manual 1517L 1717L SW601708 Rev E Page 15 of 25 Chapter 5 Technical Support lf you are experiencing trouble with your touchmonitor refer to the following suggestions lf the problem persists please contact your local dealer or contact Elo Touch Solutions Customer Service Solutions to Common Problems Problem Suggested Troubleshooting Check that the DC power adaptor is properly connected Verify the DC power adaptor is functioning Use the OSD to increase the brightness Use the
18. ouchmonitor power button once The Power Status LED on the bottom of the touchmonitor functions according to the following table Touchmonitor status LED status en ol OFF SLEEP PULSING The system consumes low power when in SLEEP and OFF modes For detailed power consumption specifications refer to the technical specifications available on the Elo website www elotouch com Touching the screen will bring the attached host PC out of SLEEP mode similar to moving the mouse or pressing a keyboard key To improve reliability and reduce wasteful power consumption disconnect the power adapter when long periods of disuse are planned Touch Your touchmonitor is factory calibrated and should not need manual calibration unless the input video is not fully scaled to the native resolution or the touch experience needs to be calibrated to a specific user User Manual 1517L 1717L SW601708 Rev E Page 12 of 25 Video A display s native resolution is its width and height measured in number of pixels Generally for best performance an image displayed on this monitor will look best when your computer s output resolution matches this monitor s native resolution which is 1024 x 768 for the 15 inch or 1280 x 1024 for the 17 inch For computer output resolutions at non native resolutions the monitor will scale the video to its panel s native resolution This involves stretching or compressing the input image as needed in the X
19. wer source and the monitor s AC input power jack 4 Alternatively if you have purchased an optional power adapter and elected to use it connect the cable between the AC power source and the optional power adapter s input connector Connect the power adapter s DC output connector to the monitor s DC input power jack 5 The touchmonitor ships in an OFF state Press the power button to turn it on User Manual 1517L 1717L SW601708 Rev E Page 6 of 25 Installing the Touch Technology Software Drivers some software installation is required for your touchmonitor to work with your computer No additional drivers are required for your projected capacitive touchmonitor it uses Windows HID drivers To download latest touch drivers 1 Visit www elotouch com Support Downloads Driver DriverDownload Default aspx 2 Select the operating system from Operating System dropdown menu 3 Select the technology from Technologies dropdown menu 4 Click on the driver version required for your touchmonitor 5 Click Accept once you are directed to the Driver License Agreement page 6 Enter you email address Click on Next Step Your driver download will start automatically 7 f you are a new user fill in the required information and Click on Register Your driver download will start automatically User Manual 1517L 1717L SW601708 Rev E Page 7 of 25 Chapter 3 Mounting Rear VESA Mount For the 15 inch touchmo
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