PP6X Printer
Contents
1. PP7X PRINTER USER S MANUAL PINNACLE TECHNOLOGY CORP Tel 86 592 5710087 Fax 86 592 5710029 Http www aclas com Email os aclas com E Safety Precautions Before using the present appliance please keep the following safety regulations in order to prevent any hazard or material damage 1 1 2 3 4 5 2 1 2 3 4 5 6 7 8 WARNING Connect the printer with a reliable grounded power receptacle Do not plug with large electronic machines in one multi outlet which can provoke power fluctuation or over heating even a fire Do use the only supplied adapter Do not keep the machine in a hot wet or polluted place Do not plug in or unplug with your hands wet Do not pull the cable to unplug This can damage the cable which is the origin of a fire or a breakdown of the printer CAUTIONS Install the printer on the stable surface If the printer falls down it may be broken and hurt you If you find a strange smoke odor or noise from the printer unplug it at once and call your dealer Do not try to disassemble repair or remodel it for yourself Call your dealer if you need these services Do not let water or other foreign objects in the printer If this happened switch off and unplug the printer before calling your dealer Switch off the printer if you will not use it in a long time Make sure the switch is off when plug or unplug the power Do not use the printer when i2. Make sure the paper cover is closed securely refer to Chapter 2 3 5 Otherwise paper cutter may lock Note Using high quality of thermal paper with standard width and smooth surface could avoid paper jams 8 Removing paper cutter lock a Check the upper cover is closed well If not push hard on the cover until it reach its work position Then the printer will perform cutter retract automatically until the cutter retracts to its normal position b Repower on the printer by which the cutter will back to its normal position 22 Note Close the upper cover securely could avoid paper cutter lock If the problem still exists contact our after sales service center 9 The temperature of the printer head is too high Power off the printer and then restart it until the temperature is cooling down 23 PINNACLE TECHNOLOGY CORP Head Office 4F NO 270 Sec 3 Nan kang Road Taipei Taiwan Factory 1 North 4th Floor Guangxia Building Torch High Tech Zone Xiamen China Factory 2 No 1 Fangshannan Road Xiang an Industrial Zone Xiamen China DPP701ENV2 22
3. Dip Switch gt There are 8 Dip Switch altogether each switch has its own function please refer to the diagram below IO E s em s Select print eo Select baudrate 19 W 8 a SW 5 and SW 6 are used to set print density the on off status of SW 5 and SW 6 is able to compose different density Please refer to the table below SW 6 Heat SW 5 Density Time NOTE We suggest that you should not select dark density level or it may reduce the life time of the printer head for 15 b SW 7 and SW 8 are used to control baudrate the on off status of SW 7 and SW 8 is able to compose different baudrate Please refer to the diagram below OFF 38400 OFF OFF 115200 NOTE 1 As for the Dip Switch is relatively tiny yet we need some tools that are relatively tiny to switch them for example the head of ball pen or pencil 2 Press key Feed and hold it and start the machine at the same time it will print a piece of Test Page The function of the dip switch is based on the information of this Test Page 3 The baudrate of wireless 2 4G wireless 433 printer is fixed at 9600 and that of the USB printer is 460800 The two kinds of baudrate could not set via the dip switch 20 7 MAINTENANCE Paper dust inside the printer may lower the printer quality The thermal printer head is probably dirty if part of letters is not printed distinctly Please follow steps below to clean the printer head
4. function l operator display black mark detector GPRS module Ethernet parallel RS232 USB WiFi BT P tooth Cash drawer driver 2 ports compatible with EPSON 150km recommend to use high quality thermal paper such as OJI Printer head life PD 160R or Aclas paper Win9X WinME Win2000 WinNT WinXP compatible with EPSON Si The printer with customer display 226 5 176 208mm ize The printer without customer display 196 5 145 135mm 1 5 Appearance The printer with customer display Customer display Upper cover switch Power switch The printer without customer display Upper cover switch Power switch 1 6 Accessories AC adapter AC power cord User manual xs PC Disk Paper roll Customer display only for the printer with the customer display 4 serial cable USB cable p parallel cable an lt P D J A E lt L e dl Y tt Y Communication cable Different types of printer will match with different kinds of cable 2 INSTALLATION 2 1 Display Installation The printer with customer display Install customer display before using the PP7X printer 1 Press printer upper cover button upwards to open the printer cover as picturel Picture 1 2 Install the customer display via the interface as picture 2 Picture 2 3 Use screwdriver to lock the customer with screw tightly as picture 3 Picture 3 2 2 Communication Board Replacement Note M
5. Note If the dust is not cleaned in time it will lead to defective cooling High quality thermal paper is able to reduce the possibility of polluting the printer head and almost no need to clean it 1 Open the printer cover and remove the paper if exists 2 Clean the printer head with a cotton swab moistened with alcohol solvent 3 Clean the platen roller and paper end sensor with cotton swab moistened with water 4 Insert a paper roll and close the printer cover Thermal printer head Attention gt Do not touch the thermal printer head gt The paper cutter will become blunt after a period of time Please ask the maintenance man to replace the paper cutter in time When the maintenance doesn t arrive users could tear the paper with their hands and close the function of cutting paper automatically via dip switch please refer to chapter 6 for more detail 21 8 TROUBLESHOOTING 1 Paper is near end or used up If the paper is near end or used up the Paper out and Power indicator light will be illuminated at the same time In this case the printer will stop printing And then install a new paper roll the printer will continue printing 2 The printer could self test but could not print a Make sure the connection cable between the PC and the printer connects securely b Make sure the connecting port of the printer is not being used Otherwise remove the port c Ifthe problem still exists contact
6. Strobe PrnStrobe TK i IN 4 PmAutoFeed N PrnAutaoFeed PmDataD PrnDlatal N IN PrnFault 5 Ow PrmFault PmData1 o ProDatal N eo IN F Prninit K Prninit PrnData2 PrnData2 N IN PrnSelectin N PrnSelectin PmData3 i PrnData3 N IN GND E GND PrnData4 F PrnData4 Th E IN e s GND GND PrnData5 PrnDatas N eo IN MO r GND i GND FmDatag PrnData K o IN MO GND GND PmData X PrnData7 TN IN GND GND PmAck PrniAck O 7 OUT MG GND GND PmBus PrnBus a OUT GND 4 GND PmErr PrnErr fs OUT lt GND E GND PmSelect Pinselect 0 OUT 25PIN m 25P IN Ll l 7 CHASSIS GND CHASSIS GND Source Host Printer Host Printer Compatibility Pin No Source Mod Nibble Mode Byte Mode ode 5 3 USB Interface RXD IRXD VIXD VIXD 3 A GND GND gt 4 17 5 4 Drawer Port Definition P 24V 4 PHONE6P6C C12 2 az 102 2KV DIP GND tp Frame ground 2 Drawer kick out drive signal 1 Output _ 3 Drawer open close signal Input AN O S 5 Drawer kick out drive signal2 Output 6 Signal ground 1 P 24V DRAWER_SW 2 3 DRAWER1 DRAWER2 4 PHONE4C Aclas Drawer po AVP Drawer open close signal Input Drawer kick out drive signal 1 Drawer kick out drive signal 2 18 6 DIP SWITCH gt The communication port module is with dip switch please refer to the picture below nvr ZHODA NA The
7. ake sure that PP7X is powered off when you are changing the communication board Power off PP7X for more than 10s then the communication board can be replaced 1 Use cross screwdriver to unscrew the two screws of the communication board as picture 4 the two screws Picture4 2 Take off the communication board and replace it as picture 5 Picture 5 3 Install the new communication board along the slot lock the two screws We suggest that you should tighten the two screws side by side to avoid damaging the main board Note Don t press the communication board if it does not at the same level with the printer 2 3 Paper Installation Note Bad quality thermal paper with rough surface and low sensetivity may reduce the life time of the printer head please use high quality thermal paper such as OJI PD 160R or Aclas paper 1 Make sure that the printer is not receiving data otherwise data may be lost 2 Open the printer upper cover by pressing the cover button as picture 6 upper cover button Picture 6 3 Insert the paper roll to the printer as picture 7 Picture 7 4 Be sure to note the correct direction thats the paper comes off the roll shown as picture 8 Right Wrong Picture 8 5 Pull out a small amount of paper to make it parallel with the alignment line as picture 9 and then close the upper cover by pressing its front middle part until you hear a click sound close the cove
8. nce has made the printer one of the most economical and practical printing devices It has been applied in various fields such as supermarkets department stores hotels franchises finance telecommunications and ticket business as a receipt printer And it could be combined with cash registers touch pos terminals computers and other equipments There are two kinds of printers about PP7X Printer the printer with customer display and the printer without customer display 1 2 Unique Functions X Oblique paper sensor Detect the paper precisely even if the paper is stuck to the end of paper slot or the PP7X is positioned in different places desktop or hang on the wall X Unique mechanism to replace paper cutter easily without opening the printer cover X Special paper cutter design the movable cutter is on the upper side You can easily eliminate paper jam by opening the upper cover while using traditional printers brand E C in market whose movable cutter is designed in the front seat you must open the front cover and move the gear to withdraw the cutter manually you cannot withdraw the cutter without opening the cover X With agile black mark sensor locate printing position quickly support detection in left and right direction Also could connect with optional operator customer display and function keyboard to work as a receipt and fiscal printer X RF2 4G RF433MHz applies Pinnacle s patented CSMA power saving protocol P tooth t
9. o establish reliable and stable many to many wireless communication X Firstly introduced POS printer which adopts wireless communication 2 4G P tooth BT and WIFI in the market avoiding wire clutter on the desk X The most complete options of port modules in the world 4 types of wireless communication modules WIFI BT P tooth 2 4G Pinnacle protocol 433MHz 100M long distance four types of wire communication modules RS232 port USB port parallel port and Ethernet port Customers could choose the module according to the system that they used 1 3 Advanced Functions and Features X High print speed max 250mm s PP7XHX X Unique easy loading paper mechanism X Two options with auto cutter mechanism PP71X and without auto cutter low price mechanism PP70X X Can be fixed on wall And can work with big paper roll outside to reduce changing paper frequency 1 4 Specifications Optional type PP721MX PP721HX PP71MX PP71HX I50mm s 250mmvs omms 250mmvs Power Supply DC24V 2A Paper type Thermal paper Paper Paper width 57 5 0 5mm 79 5 0 5mm Paper roll diameter 80mm Paper installation type Unique mechanism that make paper installation easily ANK character set Chinese GB23 12 Character Character set _ 9 Traditional Chinese BIGS 12x24 dots 24x24 dots rin UPC A UPC E Code128 EAN128 Jan8 Jan13 EAN Barcode type Interleaved 2 of 45 Codabar aa ae Fiscal with operator and customer display customer display Optional
10. our after sales service center 3 Removing paper deviation Press paper feed key to feed paper by which the printer will adjust the paper automatically otherwise please turn the power off open paper cover to reinstall paper Note Using high quality of thermal paper with standard width and smooth surface could avoid paper deviation 4 The printed character is unclear a Check that the thermal printer head is clean enough Otherwise please refer to Chapter 7 to clean it b Make sure the used paper meets the required specification please refer to Chapter 1 4 Note Using high quality of thermal paper with standard width and smooth surface could avoid this problem If the problem still exists contact our after sales service center 5 Some columns could not be printed a Make sure the printer head is not stuck with dust Otherwise please refer to Chapter 7 to clean it b Make sure there is not a paper jam If there 1s remove it c If the problem still exists contact our after sales service center 6 Paper feeding unsteadily a Make sure the rubber platen is not stuck with foreign matter If not clean it with cotton swab with water b If the problem still exists make sure the motor gear of the platen is not broken If not contact our after sales service center 7 Removing a paper jam a Turn the power off b Open paper cover remove the jammed paper c Reinstall paper to the printer correctly close paper cover
11. r by pressing here Picture 9 6 After closing the upper cover tear off the paper as picture 10 Picture 10 9 3 SETTING THE PRINTER 3 1 Using the Printer do er __ Power indicator light Error To prompt error E Paper Out To prompt the paper is run out Feed Press the button once to advance paper once line You can also hold down the Feed button to feed paper continuously 3 2 Connecting the Computer 1 Power off the printer 2 Plug the communication cable securely into the printer then attach the other end of the cable to the computer 3 If the cable connector is shown as picture 11 tighten the two screws on both sides of the cable connector after connecting Picture 11 10 3 3 Connecting the Power Supply X CAUTIONS When connecting or disconnecting the power supply from the printer make sure that the power supply is not plugged into an electrical outlet Otherwise you may damage the power supply or the printer If the power supply s rated voltage and your outlet s voltage do not match contact your dealer for assistance Do not plug in the power cord Otherwise you may damage the power supply or the printer 1 Make sure that the printer s power switch is turned off and the power supply s power cord is unplugged from the electrical outlet 2 Check the label on the power supply to make sure that the voltage required by the power s
12. t is out of order Switch off and unplug the printer before calling your dealer Keep this manual for future use CONTENTS JI O DEC pO ota 1 1 1 Applicaton REE uuu eure aie eee aden rea ions l 12 Unique Euncuonsecransc E naaa Il 1 3 Advanced Punctionsand ilientireesu y uuu u uu s D is Il 1 4 SPCC INC lli One ua umay A SS NA Naa ad a Carta cacans 2 1 5 APPEAR AA AA ae ins 3 1 6 O es Oi eevee Cee Ree asss RTT SPECTER MMA aya a RE CCE a s aasan ENE RC su aaa 4 INSTALLATION anto EE EEE sasi 5 21 Display Installation The printer with customer display 5 22 Communication Board Replacement eae Ie 7 235 Paper asta anto letal 8 SETTING THE PRINTER S uu cias 10 3 1 ed o A PP O SEEM aaa 10 32 Connecuns the Computer acide a asmia u um uu Sua R 10 3 3 Comecuns he POW r SIPPSS 11 SELF TES E tati iii 12 CONNECTING THE CABLES reenn E sn 12 5 1 SS N arara ene eee eeeaeae 12 5 1 1 AS DO orilla 12 D L 2 Jo PHONES O ne ane Tent 13 5 1 3 ASS 232 PHONE OC essa ses her cee ac N E A E E NA 14 5 1 4 RS232 PHONEAC AA 15 52 Parallel AP dar hac dare areca 16 5 3 USB Merac Enina easton anton dadas 17 5 4 Drawer Port De Mini tiOm uuu u T uuu uuu cen Rec naa uuu 18 DIPS WITCH uci ihe haere eh Aiea ee ea ahi 19 N III NANCE costes 21 TROUBEESHOOTIN G uy n unap a dad maaa en Eos masa 22 1 INTRODUCTION 1 1 Application Range The quality of easy operation high speed and stable performa
13. upply matches that of your electrical outlet 3 Plug in the power supply s cable as picture 12 AC Adapter Picture 12 11 4 SELF TEST Press key Feed and hold it and then power on the machine at the same time it will print a piece of Test Page The information of this Test Page includes the printer s model version IP address Ethernet port ID and the default setting of the dip switch when leave factory 5 CONNECTING THE CABLES NOTE Before connecting any of the cables make sure that both the printer and the host are turned off 5 1 Serial Interface There are four kinds of serial interface Details are as follows 5 1 1 RS232 D9 Printer side Host side The definition of D9 P9 S lai ku ame Clear to Send ex 5 1 2 RS232 PHONESC Printer Side Host Side R5232 90 DSUB 9PIN GND The Definition of D9 P8 Note Users could install a network connector 8 8 to extend the D9 P8 communication cable freely Signal Name Gp ramo Ground 13 5 1 3 RS232 PHONE6C Printer Side Host Side RS232 9D Ask PHONE6P6C The Definition of D9 P6 DSUB 9PIN enn Fra Ground Ready to Send 14 5 1 4 RS232 PHONE4C Printer Side Host Side oe RS232 9D PHONE4C The Definition of D9 P4 DSUB 9PIN Frans Ground 15 5 2 Parallel Interface CHASSIS GND CHASSIS GND NE 8 LI T a w Ji J2 Prn
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