User Manual
Contents
1. Google mam gmdcconnect gmail com TI aae aaa EL Calendar Today lt gt Sep 15 21 201 Day Week Month 4Days Agenda More Q 300 CREATE v ah Sun 9 1 Mon 9 16 Tue 9 17 Wed 9 18 Thu 9 19 Fri 9 20 Sat 9 21 September 2013 SMYTYTWTEeES 10am 31 Double click to add anew appointment Insert your Direct Meeting _ In Gmail M Link as the meeting location Q POA e AGa guests 3pm broni i ion Vo Pentel 3 Sai Event cotor a B saaeene a Start the VideoMeeting for Meeting Host On the day time of your meeting go to www GMDCConnect or Click the Start Host a VideoMeeting button Enter your email address and GMDC Connect password Click the Start Meeting button That s it The GMDC Connect video software will load automatically the first time you use it m Wait for your invited attendees to join the meeting Pai Y 1m lt i gmdcconnect zoom us o 7 2 t GFE were Log tth pour credentiaw 4 POWERED BY TELEPRESENCE Please login to start a meeting Eras NC connect G Connect Outlook Calendar Add in Start Host VideoMeeting Method Download Set up GMDC Connect Outlook Add In Invite People to a VideoMeeting Start the VideoMeeting for Meeting Host IMPORTANT Close down any copies of Outlook including Outlook Calendar that you currently have running Go to www GMDCConnect org Click on Support tab Outlook Add In drop down Download and install the Outlook Add In Shut down your c2. Please wait for the host to start this meeting Topic Recurring Meeting Time This is a recurring meeting While waiting please check your audio settings Check If you are the host please login to start this meeting Login NC To Join from a Mobile Device Tablet or Smartphone 0 4 E https gmdcconnect zc amp O Join Video Meeting Go to www GMDCConnect org Click on Join a VideoMeeting If Zoom app is installed please Click blue Join Meeting button aas fthis is the first time you are joining from a mobile device click to Join Meeting download install and open the Zoom App Click Join Enter the Meeting ID se a a ate the Meeting ID is the 9 digit number at the end of the Direct Meeting Link Zoom provided to you by the Meeting Host You will then be entered into the meeting If you plan to share content you may prefer to do this from a desktop system rather than from your mobile device When your meeting ends you may be returned to the Zoom App Please note that if you are a GMDC Connect subscriber your GMDC Connect login credentials will NOT work with the Zoom App Cancel Join a Meeting Download from Google Play Download from Zoom M If you received an invitation link please click on the link again to join the meeting Or I already have the meeting ID 123 456 789 motorola DROID RAZR Join Meeting To Join Via Audio Only by Telephone Call 1 424 203 8450 US Ca
3. Send the invite and allow participants to join you immediately Click on Invite Select your instant invite method Celie tte Bpeti nf cer ration Eli Serf NL 12 Instant Messenger Chat During a GMDC Connect meeting participants can send public or private instant messages Once your GMDC Connect meeting is open click the Chat button Select All or a specific person from the drop down list Type your public or private message Click on Chat Select person s to chat with from drop down list from sine Fekimamn fo Ai Hi Everyone good meeting so far Wisk Garcures rr NC 13 Recording and Archiving Your GMDC Connect Meeting The Meeting Host can record GMDC Connect meetings to his her desktop as MP4 video files Once your GMDC Connect meeting is open click the Record button Small red Recording button will be visible to all parties As a matter of etiquette inform your meeting participants that you are recording the meeting To end recording click End Recording button When your meeting ends video file will be saved to your desktop Stop Recording Click Record button to start recording your meeting Click Stop Recording to end recording eu Invite Participants W Share Screen Chat 14 Share Screen Any meeting participant can share content slides web pages videos documents from his or her own desktop Once your GMDC Conne
4. tablets and smartphones have these items built in If your computer does not have a built in webcam and or speakers and microphone procure whichever items you need GMDC Connect will work with most webcams speakers and microphones A list of recommended equipment is below Plug in and install your new camera and or speaker microphone to your computer according to the package instructions Recommended Equipment To get the best results from GMDC Connect the following computer specifications are recommended 88GB RAM 2 10 GHz processor Camera Manufacturer Logitech Model c920 HD Webcam USB connection Desktop controlled zoom pan features Average price 75 Speaker Microphone e Manufacturer Logitech e Model Jabra BSP420 Speakerphone e USB Connection e Average price 50 Camera Speaker Microphone All in One e Manufacturer Logitech e Model BCC950 ConferenceCam e USB connection e Remote controlled zoom pan features e Average price 185 Room size Videoconferencing with GMDC Connect The breathtaking video and screen share clarity of the GMDC Connect system makes room size videoconferencing surprisingly affordable Just connect a large screen TV via an HDMI cable to your laptop or desktop computer Add one of the above high quality cameras soeakers and microphones and you have an excellent room size videoconferencing system for thousands less than other room systems
5. NE Starting Hosting a GMDC Connect VideoMeeting Standard Start Host VideoMeeting Method Invite People to a VideoMeeting Use your normal calendar invite function Insert your Direct Meeting Link as the meeting location E Link is provided in your welcome email it will look like this https gmdcconnect zoom us j 123456789 with last 9 digits as your GMDC Connect meeting ID for A Calendar Outlookl Microsoft Outlook o amp xs B File Home Send Receive Folde Views Easy Mail Merge a Q i FEN amA apaa puana nama 7 nd a Contact erT dd pty y 23 HE eer eH A Ta A ay E Share Calendar Find ita ey eS a ESET x i g Publish Online iJ Address Book New New New Today Next7 Work Week Month Schedule Open Calendar E mail _ Appointment Meeting Items Days Week g Vie Calendar Groups Calendar aencar re 9 In Outlook E Click on New Appointment 15 Add your Direct Meeting Link as the meeting location Chris 4 Other Calendars You Search Maps YouTube News Gmail Drive Calendar More look Calendar Play 4 gt September 15 2013 Search Calendar Ctrl E Arrange Manage Calendars Share Sunday Recurrence tone TimeZone 99 Zoom Hi Joe let s meet next week on GMDC Connect to discuss your purchase needs My GMOC Connect direct meeting link is https gmdcconnect zoom us j 123456789 H
6. firewall rules on Microsoft Windows Please visit www GMDCConnect org Support section for links Setting up firewall rules on Mac OS X Please visit www GMDCConnect org Support section for links NO 22 Appendix A GMDC Connect Voice Only Global Dial in Access Numbers E CS NE Need Help For help setting up or using GMDC Connect please see our website Support section www GMDCConnect org Support tab Or feel free to contact our Customer Support by phone Support Line 1 855 894 7781 Monday Friday 9 00am 5 00pm US Mountain time Or email us anytime at helo GMDCConnect org 23 NC
7. ranges If we unable to connect via 8801 8802 or 8804 we will use TCP port 443 SSL for all outbound IP ranges URL filter that is blocking access to zoom us If you know what the firewall URL filter is please let us know via help GMDCConnect org and we will contact the vendor to update their categorization You can also contact your IT admin to re categorize zoom us from new parked domain to a business website Proxy server We also support HTTP proxy server You may be prompted to enter the proxy settings on the client NE 20 Others can t see your video image Make sure camera icon is not disabled Click on Settings Make sure your preferred camera is selected lt o General G Feedback Click settings to E Recording check and test that your preferred camera microphone and speakers are selected a Click to remove V Enable mirror effect for my video red camera If you do not see any video please try these steps disable slash Make sure that your webcam is plugged in and turned on Connect your webcam to a different USB port Check the video selection above to use the correct webcam Ensure that your webcam is not being used by another application Restart your computer y If the issue still persists please visit our Support Center u Pa TN Settings Invite Participants Share Screen Chat Can t hear other speakers or they can t hear you Make s
8. User Manual Table of Contents CEINE A hisses E E estonia ec nesses Senne eaounedianes 3 Install your Camera and Speaker MicrophoOne ssseeseccccccccccccccccseceeeeeeueeeeeseceeecesseeeeeseeeueeeeesseeeeeeeeeess 3 Recomende ca COUTE E eae ee ee een ite A ee re etree corre eee en ee eee rer 3 Room size Videoconferencing With GMDC Connect ccccccesssecceeseececeeececceesececsueceessceeeauecessunecessegans 4 Starting Hosting a GMDC Connect VideOMee ting cccceccccccccceeeseeeceeceecsesueueeeceeseseeeecuueeeesseeeeueeeceeeesseaeeeaags 5 Standard Start Host VideoMeeting Method ccccccccscccecccceessseeecceeccsseeueeeuceeeeeeueueescceesssseueueeeeeeeeseass 5 invite People toa Vid eoMeeting sesisisiriie apsadavedidacncdataect caus cedeeteand taraiesewicarbedeateesscaleeontines 5 Start the VideoMeeting for Meeting HOSt eeesssssssssrensesrrensesssrrrrressrerresssrrreessresessrerreserrereesererreseseeeree 5 Connect Outlook Calendar Add in Start Host VideoMeeting Method ccccccssssssssssseeeeseeeeseseeeeeeeeeeeens 5 Download Set up GMDC Connect Outlook AdC IN cccccccccccccccccceeeeeeeseeceeeeeeeseseceecececesseseeeuaeeeesneeeeeeess 6 iiite People toa Video Meeting ate arte ee ee ne ee eee ee ee ee vee 6 Start the VideoMeeting for Meeting HOSt ccccccccsssscccccceseeeccecseeeseccseseeeseceeeceeeeceeseeeseceeeseenseeeeeeeeas 6 Mobile Device Start Host VideoMeeting Method Smartphone or Tabl
9. ast EVENTS serieei aer e E E EN 17 What are GMDC Connect Videocast events cccccccsssssssseeccccccsaeesseeeccccecssauseseeececeesuusseeeceeeessuaaaeeeseseees 17 Who can attend GMDC Connect Videocast events sessssssserresesssssssrrrresesssrerereessssrereesssseeerrreesssseene 17 How to attend a GMDC Connect Videocast event esssseesssssserrssssssrressssrrresssrrresssreeesserrresssereeesseeeeree 17 How to Access Archived GMDC Connect Videocast EVENtS ccccccccccssssssssseeececeessaeeseeeesessuaaaseeeceeeeneaas 18 Basic Iroupleshooting GUIdE ssepe E E 19 Cannot start the Connect Video Meeting application cccccccesscccccessececceseccceeesececeeeceesenecceseeeeeteuneeess 19 Others can SEC YOUR video IMACE l berriri arrn EE EO E E 20 Can t hear other speakers or they can t hear you esssssseesssrsnsesrrrresrrrnssreresrrerssrereerresseeresrrressrereserreessre 20 Cannot view a Videocast Event sssssssssesseresssserresssreresssseeressssereessserrssserressseeressseerressserreressserressseeeee 21 Appendix A GMDC Connect Voice Only Global Dial in Access Numbers cccccessececeeseececeesceteeseeeeeeneess 22 Need HEID osc te cence cael cies te ete crescent esa E 23 NO Getting Started Install your Camera and Speaker Microphone n order to participate ina GMDC Connect desktop telepresence meeting you will need a webcam speakers and microphone Many newer laptops
10. cast will provide detail on 1 The Amazon Business Model 2 Strategies for Doing Business with Amazon 3 Competing with Amazon and 4 the implications of the AmazonFresh rollout November 2013 Iii l subject Expert wgs Suvan Ta Analyst RetailNet Group Date November 5 Time 1 00pm Pies About the Videocast Technology is impacting most sectors of retail but Post questions to the speaker s or panelists via Instant Messenger Chat Amazon in Focus Subject Expert Keith Anderson VP Digital Strategy RetailNet Group Das October 30 2013 Time 1 00pm 2 00pm EST About the Videocast Kei wee ighight the cheats yt eaways nt in depth study on Amazon The r pareren win eacick cues onde sing insight into the world s most disna hatak ane reise i maximizi proftabie growth This isoce wil provide detail on 1 The Amazon Business Model 2 Strategies for Doing Business with Amazon 3 yl mitna ipari and 4 the implications of the AmazonFresh rollout Name Job Title Company Email gt Phone NEC connect G 18 How to Access Archived GMDC Connect Videocast Events Goto www GMDCConnect org Click on Videocast Events Archived Videocasts drop down Select an archived event you would like to view Complete online registration form pay registration fee if applicable Watch the recorded Videocast GMDC GMPC POWERED BY TELEPRESENCE Amazon in Focus Subject Expert Keith Anderson VP Digi
11. ct meeting is open click the Share Screen button Select the open window on your desktop that you want to share Your shared content will appear in the large screen and meeting participants will appear as video thumbnails W Select a window or an application that you want to share GMDC Connect User Manual Calendar Outlookl Microso Click on Share Screen Select the open window on your desktop to share Audio i Settings eo Participants EN Share Screen O Record End r gmdcconnect org P X gmdcconnect 1 File Edit View Favorites Tools Help x Google 3 Search More pa DI anne Feldmann A E Fe MapQuest x Kayak Gmail Calendar Anne Meeting Start GMDC Events Start GMDC Videocasts Chris Forex f7 FaxZero gt TimeZones Translate E MarketGrabber Backend Pinpointe jon CNN y Fox wp WashPost z gt Connect Video Meetings Connect Videocast Events Subscribe Support Keep Connected with GMDC Members Health Beauty Wellness and General Merchandise retailers wholesalers and suppliers Follow up on GMDC conference meetings Find members in your industry Schedule video meetings online Attend videocast educational events CURRENT SUBSCRIBER Start Host a Meeting VIDEOCAST EVENTS NO connect 15 Annotating Content During screen share you can make annotations to your shared content Under the meeting participant
12. e Device Start Host VideoMeeting Method Smartphone or Tablet Invite People to a VideoMeeting Use your normal calendar invite function Insert your Direct Meeting Link as the meeting location Link is provided in your welcome email it will look like this https gmdcconnect zoom us j 123456789 with last 9 digits as your GMDC Connect meeting ID You Search Images Maps Play YouTube News Gmail Drive Calendar More E gmdcconnect gmail com Google lacis gmdcconnect gma m Calendar Today lt gt Sep 15 21 201 Day Week Month 4Days Agenda More Q CREATE v Sun 9 15 Mon 9 16 Tue 9 17 Wed 9 18 Thu 9 19 Fri 9 20 Sat 9 21 GMT 07 September 2013 lt M TRTE S 10am 31 ey earch sge Maps Piy Y e News w C ar More Google Eam Oscare Double click to add a new ZE Insert your Direct Meeting M Link as the meeting location Te Add guests Video call Calender GMOC Connect Description 14 Joe iors meet next week on GMDC Connect to discuss Guests at purchase needs My GMDC Connect drect meeting lin ntips igendccommect zoom us y 123456780 A OMOC Connect A eeBdigetore com Event cotor Ba 8 88 Popup minutes Reminders Start the VideoMeeting for Meeting Host On the day time of your meeting go to www GMDCConnect org Click the Start Host a VideoMeeting button Enter your email address and password Click the Start Meeting buttons That s it The GMDC Connect video s
13. et ccccccccccecccssssseseeeeeeeeeeeeeees 7 Invite People to a VideoMeetinp ericeira n E eoasenbeondyvencsnsinaensetenesavans 7 Start the VideoMeeting for Meeting HOSt cccccccessscccccceesececcceceeseccssseeeeeceseceeeeeeeeeuegeceeeeeeeneeeeeetegs 7 Joining a GMDC Connect VdieoMeeting as a Participant sessssseusseessrressrrrssrersrersrrresessrrrssrersrersrrrssrresrrresne 8 TO JOM roma PC OF MIC aaea EE E T EO EOT O 8 Install your Camera and Speaker Microphone essessssssrsreeesseeseessssssssrrrrrrrtttrrrreeerussrrrrrrrrrrrrereeessseererees 8 JON RENIEC NE e A E E 8 To Join from a Mobile Device Tablet or Smartphone cccccccccsssececcccceeseeccceeeeeeceeeueeecceeeaueeceeeeaeeeeeeess 9 TO Join Via Audio Only by Telephone ccsccssssssessonssectonecscencosssestoussscueussscneessesteussseucusssensoussessueussseneues 9 To JOIN From ROOM VIdEOCONFErENCING SYSTEMS cccccccssseccccseccccuescccceusececsueceeeeeeceseuseceeseneceeseeseeeteas 10 Advanced Meeune Ferre ienr E ENE EEEE E 11 Mte participam s MS an V e S 11 Ken Mee ne r C a ene ee eee ee 12 Recording and Archiving Your GMDC Connect Meeting cccccccssecccceesscccceesececeeseceeeeeceeeaeecetseneceesenes 13 ME STEE ea E E T S E 14 PI Ota Ely CONTENU tiacuccctancuchotiinanpedent anseancdeucnoscnnicedt nd AA EA EEA EE ano eneueaaelaneabnteabeabtnancheiiantenetes 15 NPS TK el Vk OS atte ete e E E a a 16 GMDC Connect Videoc
14. join the Chat below AnneF Hi Everyone 08 06 12 31 gj ii and welcome to the How to Participate in a CCC desktop videocast Keith Wypyszynaki 08 06 12 51 9 id Hi Keith Wypyszynski of GMDC AnneF Remember if 08 06 13 04 J KJ you have questions for the presenter please enter them here fa oR S Speakers 3 Viewers 3 Click here to join the conversation If registration fee applies GMDC Connect members and or subscribers get discounted rates How to attend a GMDC Connect Videocast event Go to www GMDCConnect org Click on Videocast Events Videocast Schedule drop down Select event you would like to attend Complete online registration form pay registration fee if applicable A videocast reminder email will be sent to you with an Add to Calendar link On the videocast event date and time go to the direct event link provided in your confirmation email Watch the live videocast GMD GMDC Upcoming Videocasts Schedule October 2013 Amazon in Focus Subject Expert Keith Anderson VP Digital Strategy RetailNet Group Date October 30 2013 Time 1 00pm 2 00pm EST About the Videocast Keith will highlight the key takeaways from his recent in depth study on strategies for doing business with Amazon The report authored in partnership with ideoClick includes groundbreaking Insight into the world s most disruptive retailer and a playbook to maximizing profitable growth This video
15. nada only Enter the Meeting ID the Meeting ID is the 9 digit number at the end of the Direct Meeting Link For Global Dial in Access numbers see Appendix A GMDC Connect Voice Only Global Dial in Access Numbers Global Dial in Access numbers are also available at www GMDCConnect org Click the drop down under the Support tab NOTE the meeting host must join via www GMDCConnect org Host cannot start VideoMeeting by telephone 10 To Join From Room Videoconferencing Systems You can also join a GMDC Connect VideoMeeting from your room videoconferencing or telepresence system Please provide the following information to your videoconference IT support person We also suggest that you ask your IT support to schedule a test call prior to your meeting To join from an H 323 IP videoconference system Dial IP address 8 25 218 111 Enter the Meeting ID the Meeting ID is the 9 digit number at the end of the Direct Meeting Link To join from a SIP IP videoconference system Dial IP address as MEETINGID 8 25 218 111 the Meeting ID is the 9 digit number at the end of the Direct Meeting Link NE 11 Advanced Meeting Features Invite participants instantly In addition to inviting people to join a pre scheduled meeting you can invite them to join you on the fly right from your GMDC Connect meeting Once your GMDC Connect meeting is open click the Invite button Select your instant invite method
16. oftware will load automatically Wait for your invited attendees to join the meeting Note meeting attendees cannot enter your meeting until you start the meeting lt gmdcconnect zoom us G al oy G2Events Login with your credentials GMDC connect POWERED BY TELEPRESENCE GMDC Connect HOME Please login to start a meeting Email Password Start Meeting NC connect G Joining a GMDC Connect VdieoMeeting as a Participant To Join from a PC or Mac Install your Camera and Speaker Microphone f your computer does not have a built in webcam and or speakers and microphone plug in and install an external camera and or speaker microphone to your computer according to the package instructions Visit www GMDCConnect org for recommended equipment Join the Meeting Click on the Direct Meeting Link provided by meeting host Link will look like this https gmdcconnect zoom us j 123456789 Click Launch Zoom OR Goto www GMDCConnect org Click on Join A VideoMeeting Then enter the host s Meeting ID the Meeting ID is the 9 digit number at the end of the Direct Meeting Link Click Launch Zoom That s it The GMDC Connect video software will load automatically and you will be in your video meeting with the meeting host Meeting Host must start the meeting You will be on hold until host starts meeting and will see a notice like this NG Waiting or Host 193 769 238
17. omputer then restart computer Re open Outlook Go to your Calendar Click new GMDC Connect icon to open the Outlook Add In Enter your GMDC Connect Meeting ID number in the blank field you will only need to do this one time Gmdc Connect Properties i Insert your Meeting ID Url Template https gmdcconnect z0om us j ID Message Template I d like to invite you to join me via GMDC Connect ina a My GDMC Connect Video Meeting ID is ID Net my video meeting go to U And click Launch Zoom Or go to www gmdcconnect org Click on Join A Meeting Then enter the Meeting ID ID In your Outlook Calendar click on the GMDC Connect Add In icon Meeting location and Join Meeting text is auto populated for you Enter your meeting invitee emails and your Subject then send as normal Meeting invitees do not have to be GMDC Connect subscribers just you have to be On the day time of your meeting go to www GMDCConnect org Click the Start Host a VideoMeeting button Enter your email address and password Click the Start Meeting buttons That s it The GMDC Connect video software will load automatically Wait for your invited attendees to join the meeting Note meeting attendees cannot enter your meeting until you start the meeting lt gndcconnectzoom us eS i a5 G2Evemts Login with your credentials GMDc connect POWERED BY TELEPRESENCE aSMDO Consent NOMA Please login to start a meeting NEC Mobil
18. s such as light blue and pale yellow avoid red clothing Avoid stripes or checked patterns as the process of digitizing compressing and displaying these images can result in blocky edges and distracting patterns When speaking look directly at camera as this will appear to audience as if you are looking into their eyes Move as little as possible during meeting remember that you will appear headless if you stand up Audio effectiveness Do not block your microphone Speak using your normal voice Avoid eating especially refrain from eating crunchy foods or popping soda tops as noises are amplified Close the door to your broadcast room Etiquette If you are recording a meeting verbally notify your meeting participants GMDC Connect Videocast Events Home What are GMDC Connect Videocast events Online live streamed events Produced using the GMDC Connect desktop telepresence network Featuring subject matter expert speakers and panels Available for live online attendance Available afterwards on demand 4 GMDC Videocasts Who can attend GMDC Connect Videocast events Some videocast events are open to the public Some videocast events are limited to GMDC members Some videocast events are limited to GMDC Connect subscribers GMDC Connect 17 Desktop Events Subscribe Support About GMDC Welcome to GMDC Connect Live Videocasts To view or post questions for the Presenter
19. sktop Events Subscribe About GMDC Welcome to GMDC Connect Live Videocasts To view or post questions for the Presenter join the Chat below AnneF Hi Everyone 08 06 12 31 J and welcome to the How to Participate in a CCC desktop videocast Keith Wypyszynski 08 06 12 51 J ii Hi Keith Wypyszynski of GMDC AnneF Remember if 08 06 13 04 J Ei you have questions for the presenter please enter them here TEE SHARE ogopa Speakers 3 Viewers 3 Click here to join the conversation GMDC Videocasts LIVE connect 19 Basic Troubleshooting Guide Cannot start the Connect Video Meeting application If you are getting an error message when you first try to start or join a GMDC Connect video meeting that says Cannot Start Application or if your application stays in a connecting mode and times out to a Network error please try again or Can t connect to our service please check your network connection and try again a possible explanation is that your company has a firewall in place which is restricting you from accessing our video server Following are notes and information that your IT staff will need in order to whitelist the GDMC Connect servers Network Firewall Check your network connection by opening a browser and ensure that you can access http zoom us For network firewall settings please allow UDP and TCP port 8801 8802 and 8804 inbound and outbound for all outbound IP
20. tal Strategy RetailNet Group Date October 30 2013 Time 1 00pm 2 00pm EST Home Connect Video Meetings Connect Videocast Events Subscribe Support About GMDC About the Videocast Keith will highlight the key takeaways from his recent in depth study on strategies for GM DC Connect Archived Videocasts doing business with Amazon The report authored in partnership with ideoClick includes groundbreaking insight into the world s most disruptive retailer and a playbook to maximizing profitable growth This videocast will provide detail on 1 The Amazon Business Model 2 Strategies for Doing Business with Amazon 3 Competing with Amazon and 4 the implications of the AmazonFresh rollout Nielsen and GM Hierarchy An overview of data reports and presentation tools available to support the new GM Category Hierarchy a ir Presented live at the 2013 GM Conference Job Title by Todd Hale SVP Consumer amp Shopper insights The Nielsen Company Click here to register and view this video Company Retail 2017 The External Drivers of Change Insights on tomorrow s winning store formats the evolution of pricing Strategies next generation loyalty and retention models and a playbook for Phone competing in a digital world i 5 Presented live at the 2013 GM Conference by Keith Anderson VP and Senior Analyst RetailNet Group h ri is vi GMDC Lifetime Achievement Award Presentation Congratulations Skip Aldridge GMDC Connect De
21. thumbnail images click drop down arrow next to the red Stop Share button A menu of annotation options appears including Spotlight Highlighter Pen Arrow Select your preferred annotation option Highlight or write on your shared content screen for everyone to see Stop Share Select a Window to Share Spotlight Highlighter Pen Arrow Choose Color NE 16 Tips Tricks and Etiquette Connectivity make sure your Internet connection is as strong as possible Best solution hardwire to modem Next best make sure you are physically close to your modem router for strongest wi fi connectivity Computer make sure your computer has fastest processing speed possible Use newest fastest computer you have available Close any unnecessary bandwidth hog applications m Camera opeakers Microphone use best quality hardware you have available Make sure video client has correct hardware specified When you are not speaking mute your microphone to avoid echo feedback If using external microphone speakers keep them as far apart from each other as possible Note if applicable Moderator may mute you from Control Panel when you are not speaking Lighting have as much ambient light as possible in room you will broadcast from Spotlight trained at ceiling creates excellent ambient light Sunlight from windows can sometimes create odd shadows Visual effectiveness Wear solid colors in light shade
22. ure microphone icon is not muted Click on Audio Make sure your preferred speakers and microphone are selected sateen Click on the test speakers and test ek TeSutertomuleseyovcanbewatien microphone buttons to test Jeera a Volume rr rr eer Microphone Jabra SPEAK 410 USB B wW Automatically adjust microphone Make sure microphone icon is not muted Click on Audio to select and test speakers and microphone 21 Cannot view a Videocast Event If you are getting an error message when you try to view a GMDC Connect Videocast Event whether live online or archived that says Content Blocked by your organization the likely explanation is that your company has a firewall in place which is restricting you from accessing videos online Following are notes and information that your IT staff will need in order to whitelist the GDMC Connect videocast server Optimal Firewall settings needed for GMDC Connect Videocasts In order to watch GMDC Connect videocasts you have to create the following firewall rules assuming you have a regular internet connection Outgoing UDP destination port 53 to your nameserver or any IP for domain name resolution DNS Outgoing TCP destination port 80 443 to any IP WEB Outgoing TCP destination port 1935 to any IP RTMP this is used to deliver the stream Outgoing TCP destination port 843 6667 to IP ADDRESS RANGES bellow IRC Chat system Setting up
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