DPA 5 User Manual
Contents
1. General Motors TIS2Web J2534 Application Adapter Selection Screen Page 20 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 9 TECHNICAL SUPPORT 9 1 Technical Support After reading and following the troubleshooting procedures please feel free to contact DG technical support For users in the United States technical support is available from 9 a m to 5 p m Eastern Time You may also fax or e mail your questions to us For prompt assistance please include your voice telephone number Users not residing in the United States should contact your local DG representative DG Technologies Technical Support Phone 248 888 2000 Fax 248 888 9977 E mail techsupp dgtech com Web site www dgtech com Page 21 of 21 2014 Dearborn Group Inc2. 2 lecraopes WILD Kaspar Volar Tool VT Lt Select the following Vendor DGDPASMA Dearborn Group DPA 5 Multiple Application Device 1 DG DPA 5 Dual CAN USB USB Protocol J1708 or J1939 see below J1708 Connector J1939 Connector 6 Deutsch 9 Deutsch This connector only has This connector typically has 33604 West Eight Mile Rood J1708 J1587 J1939 and J1708 J1587 DG TECHNOLOGIES izes Vobicle Network Solutions warm Cplech com com Click the Run Test button Depending on the results both the RP1210 Status Window and RP1210 Data Message Window will turn green pass or red fail If you see data in the RP1210 Data Message Window your DPA 5 is installed and is functioning properly Skip forward to the chapter on how to configure yourOEM application to use the DPA 5 4 1 Test Results Discussion Dialog Box After the test read the Test Results Discussion and Next Steps screen very carefully and follow those directions to help diagnose where the issue may be If after reading and following those instructions you cannot get the DPA 5 working please contact DG technical support 4 2 Test Outcomes If both the RP1210 Status Window 1210 Data Message Window turn green then the DPA 5 is working You need to read how to configure your OEM application to use the DPA 5 later in this document There is no
3. DPA 5 Troubleshooting and OEM Application Configuration Manual 7 4 Cummins INSITE 1 Start Program 2 Click on File Connections gt Add New Connection 3 Click Next 4 Click radio button for RP1210 Adapters and click Next 5 Select correct vendor device and protocol a Dearborn Group DPA 5 Multiple Application b DG DPA 5 Dual CAN USB c Auto Detect If you are on an older vehicle it does not connect choose J1708 6 Click Next and a Connection Name screen appears 7 Click Next and a screen prompts you to indicate whether you want to make this connection active or set up another connection 8 Click make this connection active 9 Click Finish 7 5 Detroit Diesel Diagnostic Link V7 7 51 From Windows Start Menu 1 Start gt Programs Detroit Diesel gt Diagnostic Link gt SID configure 2 Select DPA 5 Dual CAN USB 3 Click OK 7 5 2 From Inside DDDL 1 Tools gt Options gt Connections Tab SID Configure 2 Select DPA 5 Dual CAN USB 3 Click OK Page 14 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 7 6 Detroit Diesel Diagnostic Link V6 47 There are two ways to open v6 47 depending on your installation B If you have the Detroit Diesel Electronic Tool Suite on your desktop O OR CO NO Select Detroit Diesel Electronic Tool Suite icon from desktop Select Configure button Select
4. DG TECHNOLOGIES RRR XK Vehicle Network Solutions 7 919296008950 DPA 5 Troubleshooting amp OEM Application mere hoe agregar T E _ Configuration Manual 1 Document Revision 1 0 1 Document Date 09 02 2014 2014 Dearborn Group Inc 4 0005 este teea ta 20000000060 www dgtech com 248 888 2000 2 DPA 5 Troubleshooting and OEM Application Configuration Manual DPA 5 Troubleshooting and OEM Application Configuration Manual The complete DPA 5 User Manual can be found at Start gt All Programs gt Dearborn Group Products gt DPA 5 gt Documentation DPA 5 User Manual Permission is granted to copy any or all portions of this manual provided that such copies are for use with the DPA 5 product and that 2010 2014 Dearborn Group Inc herein referred to as Dearborn Group DG Technologies or DG remains on all copies DPA and the DG logo are registered trademarks of Dearborn Group Inc TruckConneci and CarConneci are registered trademarks of Dearborn Group Inc Other products that may be referenced in this manual are trademarks of their respective manufacturers The DPA Product line and products supporting the DPA have been awarded the following U S Patents Patent Overview Protocol adapter for in vehicle networks Expanded functionality protocol adapter for in vehicle networks Passing diagnostic message
5. LINK V7 7 6 DETROIT DIESEL DIAGNOSTIC LINK V6 47 7 7 DANA DIAGNOSTIC TOOL 2 7 8 EATON SERVICERANGER 7 9 FREIGHTLINER SERVICELINK INCLUDING CASCADIA 7 10 INTERNATIONAL TRUCK AND ENGINE 7 11 MeritoR WABCO TOOLBOX 7 12 VoLvo Mack VCADS Pro 7 13 VoLvo MACK PREMIUM TECH TOOL VERSION 2 X 7 14 VoLvo MACK PREMIUM TECH TOOL VERSION 1 X 8 SETTING UP J2534 COMPLIANT APPLICATIONS 9 TECHNICAL SUPPORT 9 1 TECHNICAL SUPPORT 12 20 21 Page 3 of 21 2014 Dearborn Group Inc 10 10 10 11 11 12 13 13 14 14 15 15 15 16 16 17 18 19 19 21 DPA 5 Troubleshooting and OEM Application Configuration Manual 2 ENSURING Your DPA 5 DRIVERS ARE UP TO DATE The most important aspect of troubleshooting is to ensure that the drivers for the DPA 5 are up to date Before attempting to perform troubleshooting please connect to the Internet and run DG Update Start gt All Programs gt Dearborn Group Products gt DPA 5 gt DG Update Click the Check For Updates button If your drivers are not up to date red click the Download button that will appear When prompted to download click the Yes eel ede button and after the download is complete the install will start automatically Connect to a vehicle and run AVT Chapter 3 If you are prompted that there is new firmware available click the OK button DO NOT INTERRUPT POWER TO THE DP
6. Save Settings CO 7 10 International Truck and Engine 7 10 1 Master Diagnostics MD Fleet 1 Start program 2 Choose File gt MD Settings COM Device gt Window with general VDA selection 3 Select Dearborn Group DPA 5 Multiple Application Window with specific port DPA 5 Dual CAN USB 7 10 2 Navistar Hydraulic ABS 1 Start program 2 Choose File gt Hydraulic ABS Settings gt COM Device gt Window with general VDA selection 3 Select Dearborn Group DPA 5 Multiple Application Window with specific port DPA 5 Dual CAN USB 7 10 3 Navistar IPC 1 Start program 2 Choose File gt Settings gt COM Device gt Window with general VDA selection 3 Select Dearborn Group DPA 5 Multiple Application Window with specific port DPA 5 Dual CAN USB Page 16 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 7 10 4 Diamond Logic Builder DLB 1 Start program 2 Choose Tools Select Com Link gt Listing of adapters 3 Select Dearborn Group DPA 5 Multiple Application Listing of ports DPA 5 Dual CAN USB 7 10 5 Service Assistant The new MD Fleet 1 Start program 2 Press third button from the top along the left side has an icon that looks like a miniature interface cable a window comes up that says Communication Device Selection and has two drop down boxes b Select Dearborn Group DPA 5 Multiple Application gt DPA 5 Dual C
7. need to call DG until you have followed the instructions on configuring your OEM application to use the DPA 5 Ifthe RP1210 Status Window turns red then there is a problem causing the PC not to communicate with the DPA 5 This may be something as simple as having power to the DPA 5 or a USB issue with the PC Disconnect the DPA from the vehicle and PC reboot the PC reconnect the DPA 5 to the vehicle and PC but this time connecting to another USB port Ifthe RP1210 Status Window turns green and the 1210 Data Message Window turns red then the PC is seeing the DPA 5 but not seeing messages from the data bus Check the vehicle ignition switch change the protocol setting and retest Page 7 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 5 LIGHT MEDIUM DuTy OBDII TROUBLESHOOTING WITH JVT The DPA 5 supports all OBDII protocols except J1850 PWM This protocol was prominent on Ford vehicles prior to 2004 2005 when Ford switched to 15015765 a CAN based protocol sree Select the following Device DPA 5 Dearborn Group Inc Q Protocol OBDII Click the Run Test button X TECHNOLOGIES 43335 Vehicle Network Solutions wee com Depending on the results of the test both the J2534 Status Window and J2534 Data Message Window will turn green pass or red fail The JVT test outcomes are the same as the AVT t
8. A 5 even if it appears to be stalled at about 60 It can appear stalled for about 2 3 minutes but it will eventually finish Page 4 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 3 TROUBLESHOOTING VEHICLES USING ADAPTER VALIDATION TOOL AVT If your application is having trouble using the DPA 5 after following the instructions for configuring that application you can use the DG Adapter Validation Tool AVT to troubleshoot the DPA and validate that 1 2 3 The DPA 5 drivers are installed properly The PC can communicate with the DPA 5 The DPA 5 can see messages on the vehicle data bus 3 1 Before Starting the Troubleshooting Process Ooooo Oooo Ensure the vehicle cable is securely attached fully screwed in to the DPA 5 Ensure the USB cable is securely attached fully screwed in to the DPA 5 Ensure your vehicle ignition switch is in the Run position Unplug your DPA 5 from the vehicle for 15 seconds Plug the DPA 5 back into the vehicle and ensure Power LED is lit Ifthe Power or To PC LED is flashing the DPA 5 is stuck in bootloader mode from a failed firmware update See the chapter on manually updating the firmware in the DPA 5 User Manual Unplug your DPA 5 USB cable from the PC Reboot your PC and let the PC settle down after logging on Reconnect DPA 5 USB cable to the PC Listen for the familiar da ding USB d
9. AN USB 7 10 6 ServiceMaxx 1 Select ServiceMaxx icon from desktop 2 Enter username and password if required 3 Select Tools gt Select COM Link gt Dearborn Group DPA 5 Multiple Application gt DG DPA 5 Dual CAN MA USB USB gt select J1708 or J1939 depending on engine type 4 Searching for Engine appears 5 Select engine type when prompted and click OK button 7 11 Meritor WABCO Toolbox Start Program Click System Setup then select COM Port Select Dearborn Group DPA 5 Multiple Application the protocol to use is J1939 or J1708 Select DPA 5 Dual CAN USB and click OK Page 17 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 7 12 Volvo Mack VCADS Pro 7 12 1 From Initial VCADS Setup When prompted to configure a Communication Unit select RP1210A adapter When prompted for the adapter select DPA 5 Dual CAN USB Select USB for the Port Select J1708 for the protocol When prompted for the Electrical Systems a Click Volvo Trucks VERSION2 and select RP1210A Adapter b Click Volvo Trucks Vehicle electronics 98 and select RP1210A Adapter Click Mack Trucks V MAC I II III ITC and select RP1210A Adapter Click Volvo Trucks V MAC IV and select RP1210A Adapter 6 Continue with installation 7 12 2 From Inside VCADS Start Program Click the Tools menu and choose Options Select the Comm Unit Co
10. DG DPA 5 Dual CAN MA USB USB select OK button Select Refresh button Click on highlighted DDDL 6 item Select Look at active and inactive faults B If you have the Diagnostic Link icon on your desktop ono 7 8 OVP Cos Select Diagnostic Link icon from desktop Select Look at active and inactive faults To change the adapter select Tools Options Interface Select DG DPA 5 Dual CAN MA USB USB from Local Communication Interface drop down list Select OK button Dana Diagnostic Tool 2 x x Start program Under Adapter Selection choose Dearborn Group DPA 5 Multi Application DG DPA 5 Dual CAN MA USB USB Select Connect J1708 or Connect J1939 or Connect PLC as appropriate for your controller Eaton ServiceRanger 3 x Start Program Click Tools gt Settings gt Connection Under Driver choose Dearborn Group DPA 5 Multiple Application Select DPA 5 Dual CAN USB for both the J1708 and J1939 device Click OK Page 15 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 7 9 Freightliner ServiceLink Including Cascadia Start program From the top menu bar choose Admin Click Show All Devices Vendor Dearborn Group DPA 5 Multiple Application J1708 Device DG DPA 5 Dual CAN MA USB USB J1939 Device DG DPA 5 Dual CAN MA USB USB CAN Device a Click Configure b Select DG DPA 5 Dual CAN MA USB USB 8 Click
11. apter that you may use For example if you have an RP1210A adapter it is here that you select which adapter port and protocol b NOTE This identifies the settings for each adapter It does not select which adapter the PTT application will use to communicate with the vehicle 4 Goto the Comm unit selection tab Itis here that you identify which adapter is to be used by the PTT application to communicate with the vehicle You may have to change this selection depending upon the vehicle b For example if you typically use an 88890020 adapter in direct mode when you need to communicate with an older vehicle you will need to change to RP1210A adapter or the 9998555 adapters depending upon the vehicle Page 19 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 8 SETTING J2534 COMPLIANT APPLICATIONS Setting up and reflashing of a component using a J2534 compliant OEM application is a very lengthy process and is out of the scope of this manual For more information you can refer to the OEM application documentation or you can download the OEM application reflashing guide from the Dearborn Group VSI 2534 device downloads page In general there will be a screen that will appear at some point that allows a user to select a J2534 compliant Vendor and Device for the reflashing event When you see this type of screen choose Dearborn Group Inc and or the DPA 5 27
12. el checkbox 5 Press the Run Test button 6 5 Using the J2534 Validation Tool JVT to Test This Vehicle Platform 15015765 1 Connect the DG DPA5 9OBDII CABLE to the DPA 5 and the vehicle OBDII connector 2 RunJVT 3 Select i Device DPA 5 Dearborn Group Inc ii Protocol 15015765 4 Press the Run Test button Page 11 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 7 SETTING RP1210 COMPLIANT APPLICATIONS DPA 5 works with all RP1210 compliant applications that use J1708 J1587 CAN J1939 J1850 VPW GM Class II and the 15015765 protocols This section shows how to configure the most common applications to work with the DPA 5 in USB mode Selecting an RP1210 adapter varies widely however terminology remains pretty much the same 7 1 1 2 3 4 5 6 7 8 9 1 If You See These Terms Select This Dearborn Group DPA 5 Multiple Application Vendor API DLL Manufacturer Or DGDPA5MA Device Name Adapter Name DG DPA 5 Dual CAN MA USB USB Device DevicelD 1 Protocol 4 2 Most Commonly Encountered J1708 J1708 J1587 J1939 15015765 Allison DOC Start program Click Connect to Vehicle Select the Correct Transmission Type Uncheck Smart Connect Click Connect Click Advanced Setup Select vendor of Dearborn Group DPA 5 Multiple Application Select p
13. evice found sound If you cannot hear this sound the PC cannot communicate with the DPA 5 and AVT will not be successful Try other USB ports until you hear that sound DG s Technical Support department has seen PCs where one or more USB ports have been defective but others are fully operational Ifthe Windows New Hardware Wizard appears complete the process DO NOT CANCEL THE WIZARD or the DPA 5 will not work Page 5 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual Troubleshooting can now begin by running Adapter Validation Tool from the icon on the desktop or at Start gt Programs gt Dearborn Group Products DPA 5 gt Adapter Validation Tool DG TECHNOLOGIES Vehicle Network Solutions MD HD OBDII Adapter Validation Tool Either Application Can Be Used For The 2013 Or Newer Volvo Chassis With Volvo Engine Press the correct button to select which vehicle type you will be troubleshooting The following two chapters discuss Medium Heavy Duty MD HD and Light Medium Duty OBDII troubleshooting For the 2013 and newer Volvo chassis with Volvo engine Chapter 6 is dedicated to using AVT to diagnose connections to this vehicle platform Page 6 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 4 MEDIUM HEAvy DutTy MD HD TROUBLESHOOTING WITH
14. nfiguration tab Select RP1210A Adapter and then select DPA 5 Dual CAN USB Select USB for the Port Select J1708 for the protocol Go to the Comm Unit Selection tab a Click Volvo Trucks VERSION2 and select RP1210A Adapter b Click Volvo Trucks Vehicle electronics 98 and select RP1210A Adapter Click Mack Trucks V MAC NINII and select RP1210A Adapter Click Volvo Trucks V MAC IV and select RP1210A Adapter 8 Click Ok TNO O1 Page 18 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 7 13 Volvo Mack Premium Tech Tool Version 2 Start Program Select Settings from the PTT menu Go to the Communication Unit tab Highlight RP1210 Dearborn Group DPA 5 Single Application USB Select Activate green circle with checkmark In a few seconds under the Status column Activated will appear next to RP1210 Dearborn Group DPA 5 Single Application USB Select the OK Button Wait a few minutes to establish connection If connection doesn t occur re boot the PC Do press Connect immediately after PTT opens Reading product data will appear after connection is established AE OT R ONS 7 14 Volvo Mack Premium Tech Tool PTT Version 1 X 1 Start Program 2 Select Settings from the PTT menu 3 Goto the Communication Unit configuration tab Itis here that you select the settings for each ad
15. ool above If after following the Test Results Discussion and Next Steps screen you cannot get the DPA 5 to read data contact DG technical support Page 8 of 21 2014 Dearborn Group Inc 6 TROUBLESHOOTING VOLVO MAcK 2013 AND NEWER VEHICLES NOTE This section applies to the 2013 and newer Volvo Mack chassis with Volvo engines and does not apply to the Volvo Mack chassis with a Cummins engine Beginning 2013 Volvo introduced new diagnostic connector for a Volvo Mack chassis with a Volvo engine It is based in on the SAE standard J1962 OBDII connector It has two separate CAN channels with 15015765 on CAN Channel 1 and J1939 on CAN channel 2 It also has J1708 J1587 Since a second CAN channel and a J1708 channel that are not part of the J1962 OBDII standard this has required every diagnostic adapter vendor to develop a new cable or set of cables for this specific platform The next sections discuss the special cables created for this platform and how to troubleshoot the DPA 5 interaction with this platform DPA 5 Troubleshooting and OEM Application Configuration Manual 6 1 Use the DG DPA5 9OBDII CABLE for Troubleshooting Connect this cable to the OBDII connector on the vehicle This cable only works for Volvo DG Diagnostics OBDII or third party applications like PocketFleet Diagnostics A user cannot connect to component application like Allison Eaton Me
16. ritor WABCO or Bendix through this cable Ifyou want to run component applications like Allison Eaton Meritor WABCO you will need to add the DG V130XOVER CABLE see below 0 4 6 2 Using AVT Test This Vehicle Platform J1708 Protocol 1 Connect the DG DPA5 9OBDII CABLE to the DPA 5 and the vehicle OBDII connector 2 3 Select i Vendor DGDPAS5MA Dearborn Group DPA 5 Multi Application ii Device 1 DG DPA 5 Dual CAN MA USB USB iii Protocol J1708 4 Press the Run Test button 6 3 Using AVT to Test This Vehicle Platform 15015765 1 Connect the DG DPA5 9OBDII CABLE to the DPA 5 and the vehicle OBDII connector 2 3 Select i Vendor DGDPA5MA Dearborn Group 5 Multi Application ii Device 1 DG DPA 5 Dual CAN MA USB USB iii Protocol 15 15765 4 Press the Run Test button Page 10 of 21 2014 Dearborn Group Inc 5 Troubleshooting and OEM Application Configuration Manual 6 4 Using AVT to Test This Vehicle Platform J1939 1 Connect the DG DPA5 9OBDII CABLE to the DPA 5 and the vehicle OBDII connector 2 Run AVT 3 Press the Advanced Test button to get the Advanced Test dialog box 4 Select i Vendor DGDPASMA Dearborn Group DPA 5 Multi Application ii Device 1 DG DPA 5 Dual CAN MA USB USB iii Protocol J1939 iv Baud Rate 250 1 Check Use Baud Rate checkbox v Channel 2 1 Check Use Chann
17. rotocol of J1939 or J1708 Select correct device of DPA 5 Dual CAN USB 0 Click OK Page 12 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 7 2 Bendix ABS Diagnostics NOTE DO NOT RUN Bendix ABS Diagnostics until you have done the following 1 2 3 w OONOARWON gt Start program If Diagnostic Interface Selection dialog box does not appear click on Vehicle Interface Adapter icon a Select RP1210A Device Using J1708 Line DPA 5 Dual CAN USB Click OK Caterpillar Electronic Technician ET Start Program Click Utilities gt Preferences gt Communications from the menu bar Click on Communication Interface Device dropdown box Select RP1210 Compliant Device Click Advanced Select DPA 5 Dual CAN USB in the RP1210 Communication Adapter Device box Click OK Check Enable Dual Data Link Service Click OK CAT ET Notes Enable Dual Data Link This checkbox should be checked in most cases However on some older J1708 ATA only vehicles ET will not work with this checkbox checked If ET does not connect try un checking or checking this button DPA 5 does not support the CAT Data Link CDL protocol common among CAT off highway vehicles and industrial stationary equipment CDL is a proprietary protocol requiring a CAT Communications Adapter Page 13 of 21 2014 Dearborn Group Inc
18. s between a vehicle network and a computer Passing diagnostic messages between a vehicle network and a computer using J1939 or J1708 Passing diagnostic messages between a vehicle network and a computer using J1939 or J1708 Positive locking mechanism for USB connected devices ASCII gateway to in vehicle networks ASCII gateway to in vehicle networks Page 2 of 21 2014 Dearborn Group Inc DPA 5 Troubleshooting and OEM Application Configuration Manual 1 TABLE OF CONTENTS 1 TABLE OF CONTENTS 2 ENSURING YOUR DPA 5 DRIVERS ARE UP TO DATE 3 TROUBLESHOOTING VEHICLES USING ADAPTER VALIDATION TOOL 3 1 BEFORE STARTING THE TROUBLESHOOTING PROCESS 4 MEDIUM HEAVY DUTY MD HD TROUBLESHOOTING WITH 4 1 TEST RESULTS DISCUSSION DIALOG 4 2 AVT Test OUTCOMES 5 LIGHT MEDIUM DUTY OBDII TROUBLESHOOTING WITH JVT 6 TROUBLESHOOTING VOLVO MACK 2013 AND NEWER VEHICLES 6 1 Use THE DG DPA5 9OBDII CABLE FOR TROUBLESHOOTING 6 2 USING AVT To TEST THIS VEHICLE PLATFORM J1708 PROTOCOL 6 3 USING TEST THIS VEHICLE PLATFORM 15015765 6 4 USING To TEST THIS VEHICLE PLATFORM 1939 6 5 USING THE J2534 VALIDATION TOOL JVT TO TEST THIS VEHICLE PLATFORM 1SO15765 7 SETTING UP RP1210 COMPLIANT APPLICATIONS 7 1 DOC 7 2 BENDIX ABS DIAGNOSTICS 7 3 CATERPILLAR ELECTRONIC TECHNICIAN ET 7 4 INSITE 7 5 DETROIT DIESEL DIAGNOSTIC
Download Pdf Manuals
Related Search